Safeguarding Jobs

Job Title: Hackney Service Engagement Lead 

Salary: £26,000 (FTE) Pro rata- £20,800

Working Hours: 28 hours per week

Contract: Fixed Term until 31st December 2025

Location: Hackney Borough Based with some home working

Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holiday (pro rata).

About us at the NCT

A lot of people know NCT for our antenatal classes, and we want to continue to support as many parents and families as we can to access evidence-based information. But we are also much more than this. We are a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors. We run thousands of free community activities and events across the UK, led by our fantastic volunteers and peers. And we support women and families facing specific challenges, such as social isolation, feeding difficulties or poor mental health.

Our Hackney Parent Support project is commissioned by Hackney Council, to offer infant feeding support across the region in both community and hospital settings and parenting courses for families throughout the Hackney region. The support is delivered by staff and volunteer peer supporters.

We are seeking a capable Service Engagement Lead to manage, coordinate and support both the Infant feeding and Parenting course projects.  This role is split between being out in the community and working from home, it will include regular travel across the Hackney borough (expenses will be reimbursed).

About the Role

Working closely with the Hackney Parent Support team, you will be responsible for the service engagement and promotion of our community-based services across Hackney. Some of the key responsibilities of the role include:

· Line managing the paid peer supporters within the Hackney staff team.

· Coordinating and maintaining the active social media and Infant Feeding Services website.

· Advertising volunteering opportunities across varying platforms including social media and in person at local events.

· Provide clear guidance and information to potential volunteers on the roles, responsibilities and training requirements. 

· Having a good working knowledge and understanding of the local demographics in the Hackney area and ensuring all support groups are accessible and inclusive.

· Ensure that data collection and feedback is collected in a timely manner in an inclusive way.

· Coordinate and deliver the Breast Pump Hire Service across the Borough.

· Build and maintain relationships with local organisations and the children’s and family hubs

You must have good communication skills and be able to build relationships and create a rapport with a wide range of people easily. This is a large project and covers multiple locations so you must be able to confidently prioritise your own work, be highly organised and able to work independently.

Being able to make decisions and respond appropriately to our staff, peer supporters and parents and other external stakeholders is essential, alongside good IT skills– including Outlook, Word and Excel – and you must have good attention to detail.
 
It is essential for this post that you undertake the training to become an NCT Breastfeeding Peer Supporter. This requires experience of giving breastmilk. The training can be undertaken within your working hours. There will also be training on the EPEC (Empowering Parents, Empowering Communities course) provided by South London and Maudsley NHS Foundation Trust.

The role is 28 hours per week, with the hours worked across the week between the core hours of 9-5, however, will include occasional evening and weekends. This is role is based out in the community within Hackney with some home working.

About you

· Can you work at pace and juggle a number of different priorities?

· Are you passionate about supporting families to reach their parenting goals and contribute to their positive wellbeing?

· Do you want to join an amazing Charity that supports parents across the UK?

· Would you like to be part of an amazing team of passionate staff?

If so, please read the job description to find out more on the link here:
 
What we offer

We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.

We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process. 

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability. 

The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.

Closing date: 11.59pm 05/12/2024
 
Interviews: Week beginning 09/12/2024.

Interview format: In person interviews, venue TBC. The interviews will be a mixture of open and competency-based questions, you do not need to prepare anything in advance.

Job Title: Chief Finance Officer

Line Manager: Chief Operating Officer (COO)

Hours of work: 28 hours per week

Salary: £45,000

Role Description

The Chief Finance Officer (CFO) will lead in the development and implementation of the Cathedral's financial strategy and objectives, providing expert financial guidance and support to Chapter and senior colleagues to develop strategy to deliver Chapter's vision. The postholder will ensure law and regulatory compliance and that all aspects of financial planning and management are conducted to provide accurate, relevant and timely financial information to the Cathedral, Chapter and St Edmundsbury Cathedral Trust and Enterprises Ltd.

The CFO will play a lead role in advising the Chair of Finance and Chapter. They will attend all Chapter and Finance Committee meetings.

The CFO is a member of the Cathedral's Senior Management Team and will deputise for the Chief Operating Officer (COO) on occasions.

Key Responsibilities

The CFO will support the Facilities Manager in the development of the Cathedral's Property portfolio and our Net Zero Carbon Strategy.

Strategic:

• Overall responsibility for the finance function ensuring the accurate and timely presentation of management accounts, budgets and cashflow reports and annual accounts for the Cathedral and Enterprises.
• Work with the COO and senior members of staff and clergy in developing the Cathedral’s commercial strategy and delivery of Cathedral Master Plan.
• Providing strategic business planning support to all commercial and charitable operations.
• Be a part of the Senior Management Team taking a leadership role across the whole of the organisation, supporting Chapter and Heads of Departments, and working constructively with the COO and Chair of Finance, Finance committee and Risk Audit and Review committee.
• Proactively asses the impacts on finances to identify and mitigate any significant risks
• Communicate the Cathedral finances to a range of stakeholders as required (e.g. Cathedral congregation, volunteers, funders, donors etc).
• Work with the Finance Committee, St Edmundsbury Cathedral Trust and Chapter to ensure that investments are delivering the best possible return.
• Oversee the introduction of a coherent pay scale for the Cathedral and Enterprises.

Operational:

• Line manage and work closely with the Finance Manager to ensure the effective management of the Cathedral finances including areas such as payroll and pensions.
• Oversee the preparation of year-end reports and financial statements for the Cathedral, St Edmundsbury Cathedral Trust and Enterprises Ltd.
• Work with the Marketing and Communications Manger to review the presentation of our Annual Report and Accounts.
• Produce and oversee the annual budget.
• Prepare monthly management accounts.
• Responsible for ensuring an effective routine of internal and external audit.
• Helping Chapter with the process for re-tendering for new auditors from time to time.
• Oversight of the various requirement of HMRC, including VAT, PAYE, and NI.
• To undertake essential company secretarial and compliance tasks ensuring compliance with the Charities Act 2011, company law, financial regulations including the annual returns to the Church of England, Charity Commission and Companies House.
• Oversight and authorisation of claims for Gift Aid, and projects under the Listed Places of Worship Grant Scheme.
• Ensure effective financial controls are in place.
• To ensure that the Cathedral's restricted funds and investments are effectively managed and accessible to support cash flow or key projects as needed.
• Ensure compliance with all relevant accounting standards, financial policies, regulations and all relevant legal frameworks, together with appropriate management and financial controls and reconciliations are in place, and that the Cathedral has effective banking arrangements.
• Critically assess whether the Cathedral’s accounting software SAGE is appropriate and fit for purpose.
• Support departments across the Cathedral with project development by advising on financial and commercial plans and help develop capital projects and generate business cases and financial forecasts for major developments, undertaking effective tendering for works, and to fulfil the reporting requirements, and their terms and conditions, for donors and grant-making bodies.
• Work with the COO to effectively manage contracts held by the Cathedral (e.g. maintenance, utilities, IT, etc) and ensure value for money.
• Be the lead liaison on the Cathedral’s relationship with our Bankers, Insurers and Investment Managers.
• To support the COO and Director of Enterprises in ensuring that the activities carried out by Enterprises are properly costed, and that all business plans are robust, generating positive returns, with stocks correctly accounted for, reducing the risks wherever possible.
• To ensure the Cathedral invests and prioritises its commitment to the Cathedral's Net Zero strategy.

Governance:

• Attend Chapter meetings and provide regular written and verbal reports.
• Work with the Chair of Finance, Dean and COO to ensure that management information is presented in a transparent way that enables strategic decisions to be taken by Chapter.
• Attend the Finance Committee meetings, liaising with the Chair of Finance to ensure the committee functions well with papers being sent out in a timely way.
• Attend the Risk, Audit and Review Committee meetings.
• Review any governance arrangements related to finance (e.g. Statement of Delegated Authority) at appropriate intervals.

The Abbey of St Edmund: a Millennium of English History of West Suffolk:

St Edmundsbury Cathedral along with its partners West Suffolk Council and English Heritage have been awarded a grant by the National Lottery Heritage Fund.

• The CFO must work closely with the project manager to mitigate any financial risks to the Chapter.
• To oversee and authorise financial claims to the project.
• To attend project board meetings if and when required.

Property:

• To provide support to the Facilities Manager in the production and implementation of the property strategy ensuring that it is well considered; investments in the property portfolio are proportionate and effectively delivered; and the returns from rented property are maximised.
• Oversee financial claims and grant funding processes for fabric work.
• Be responsible for developing and implementing our strategy in relation to residential property.
• Oversee residential commercial property leases and transactions.
• Ensure that our property assets are maintained effectively.
• To support and deliver the Cathedral’s Net Zero Carbon Strategy to include reducing energy costs on the Cathedral Carbon Footprint.

Safeguarding:

• Contribute to effective safeguarding systems and culture within the Cathedral alongside other members of the Senior Management Group.
• Undertake any required safeguarding training.
• Follow all safeguarding policies and procedures.

Person Specification

The CFO will bring a proven and successful track record of experience in the following areas.

Knowledge, Skills and Abilities

Essential:

• Significant management and leadership capability
• An in-depth understanding of current financial challenges and opportunities
• Understanding of advanced accounting, current regulations and tax planning
• Experience of financial project management
• Excellent analytical skills
• Ability to communicate information and financial data effectively and confidently across the Cathedral as required
• Knowledge of Capital markets beyond traditional sources
• Advanced IT skills; highly proficient in all Office packages, finance and management software

Desirable:

• Previous CFO or equivalent level experience
• An understanding of the complexities of managing financial decisions within a Cathedral or Church of England setting
• Previous experience working with volunteers
• An understanding of and experience in safeguarding best practice

Qualifications:

• Fully qualified accountant
• Evidence of continuing professional and personal development

Personal Qualities:

• Adaptable and flexible
• Able to lead, motivate and inspire others
• Committed to continuous improvement
• Results orientated and metrics driven
• Influential
• Resilient
• Steadfast resolve and personal integrity
• Able to live our values in all that you do

Other relevant criteria:

• Empathy for the beliefs and ethos of the Christian faith
• Committed to safeguarding

Job Type: Part-time

Pay: Up to £45,000.00 per year

Expected hours: 28 per week

Benefits:

• Employee discount

Schedule:

• Day shift
• Monday to Friday

Customer Journeys Transformation Lead
Type: Part-time (17.5 hours a week), fixed term contract until 30 April 2025 (maternity cover)
Location: Office-based in London with the flexibility to work remotely
Salary: £25,873 (FTE £51,747) per annum plus excellent benefits
Salary Band and Job Family: Band 3, Profession / Technical

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

The MS Society is undergoing a major transformation, investing in data, technology, services and engagement to better serve the MS community. Our goal is to create a more connected and inspiring experience that deepens relationships and boosts engagement, income and impact.

As Customer Journeys Transformation Lead, you will play a key role in this change, leading efforts to map and improve customer journeys across all touchpoints.

You will work with technical teams, subject matter experts, senior leaders and the community to design future journeys that enhance the customer experience and support our transformation goals. Using customer research and person-centred design, you will identify key moments, pain points, and areas for improvement.

Your focus will be on service journeys, volunteering, income generation and campaigning. You will also define a strategic approach to integrate these journeys across all areas.

Additionally, you’ll work closely with governance and business intelligence teams to make sure changes are planned and delivered effectively and impact is measured.

Closing date for applications: 9:00 on Tuesday 3 December 2024

Interested? 

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Programmes Integration Lead
Breaking Barriers
London/Hybrid with 1-2 days in the office in Aldwych
12-month fixed term contract
Salary £45,000 - £47,000 based on experience
Full time, open to 4 days, compressed hours and flexible working arrangements
Excellent benefits including 25 days annual leave plus bank holidays and Christmas closure, Cycle to Work scheme, Wellbeing Day, Employee Assistance Programme

Charity People are delighted to be working with Breaking Barriers, a charity which helps refugees to find meaningful employment, to recruit a Programmes Integration Lead on a 12-month fixed term contract.

Breaking Barriers is a specialist refugee employment charity. Refugees flee their homes in fear, with more hardship on their arrival in the UK: a new country, language and stigma. With a different work culture to navigate, refugees are four times more likely to be unemployed and are often left to face these barriers alone. Breaking Barriers' vision is for every refugee to access meaningful employment and build a new life. They do this through one-to-one advice and guidance, education, and training, and innovative partnerships.

Breaking Barriers is embarking on an exciting journey to increase the scale and impact of their employment services through the integration of a refugee support programme into their service. This includes the transfer of a team of staff, their programme operations and beginning of the process of operational integration. As a result, Breaking Barriers will provide an enhanced, joined-up service to clients across the UK and support more refugees.

Reporting into the Director of Services, the Programmes Integration Lead will provide management and oversight to the transferred teams, while developing and managing integration projects and plans. The role will be part of the Services Senior Management Team, acting as a focal point between the transferred teams and the wider services team and other key internal stakeholders, and ensure integration is a success.

Key responsibilities

• People and team management: Provide day-to-day management, support and direction to transferred staff to ensure staff have the necessary resources and support to deliver on objectives and provide a quality service.
• Programme and service integration: Plan, coordinate and lead work to integrate the acquired programme with the existing service model, developing and implementing an integration plan that feeds into the broader Services strategy.
• Operational oversight and reporting: Oversee delivery of transferred programmes within the new operational context to ensure continuity of support for clients and provide visibility of overall programme performance to Director of Services and SLT.
• Safeguarding: Review safeguarding practices and policies, ensure best practices are embedded, and be part of the safeguarding team, acting as the point of escalation.

The Programmes Integration Lead will have demonstrable track record and transferrable experience in managing or overseeing service or programme delivery, ideally in the employability or refugee sector. The successful candidate will be highly organised and have strong skills in planning, coordinating, and managing complex projects with a range of stakeholders, ensuring the achievement of key milestones. You will be an experienced leader and manager with proven ability to lead, motivate, and manage teams during periods of transition or change, and able to demonstrate strategic thinking and an innovative outlook. You will have strong analytical and reporting skills and be able to solve problems by anticipating challenges and developing practical solutions. You will have excellent interpersonal and communication skills, with the ability to build trust, inspire confidence, and work with stakeholders at all levels, and communicate complex ideas in a clear and compelling way.

The ideal candidate may have experience of managing the integration of new teams, systems or services, ensuring seamless transitions and minimal disruption to service delivery. You may also have experience of working with marginalised populations, such as refugee communities. Experience of developing and improving CRM systems and processes would be an advantage, as would an understanding of best practice in adult safeguarding and knowledge and understanding of best practice in working with volunteers.

If you would like to join a values-led organisation which is mission-led, welcoming, entrepreneurial and collaboration, we would love to hear from you.

How to apply

If you would like to apply for this role or for an informal confidential, please contact Jen D'Souza at our Recruitment Partner, Charity People for the full pack and details on how the application process. The application process is CV and Supporting Statement. The deadline is 5pm on Tuesday 3 December with interviews scheduled for Wednesday 11 and Thursday 12 December. The successful candidate would ideally be available to start in mid/late January.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

The Head of Alumni Engagement and Development will play a pivotal role in shaping the strategy for fostering strong relationships with Ackworth School’s Old Scholar community, supporting the long-term interests of the school as we head towards our 250th anniversary in 2029. This role is responsible for fundraising, donor relations, and legacy initiatives, as well as coordinating and delivering events and communications aimed at engaging with Old Scholars and the broader Ackworth School and Quaker community. 

Reporting to the Director of Marketing, Admissions and Communications, the Head of Alumni Engagement and Development will collaborate closely with various school departments to elevate the school’s profile and optimise income generation. The focus will be on relationship management with key high-value donors and promoting a culture of philanthropy. Additionally, the role will drive support for Ackworth School capital projects and cultivate a culture of donor care that motivates current and potential supporters.

Ackworth School, a co-educational boarding and day school, was founded in 1779 by the Religious Society of Friends (Quakers). It maintains its ethos and traditions and is still governed by the Society. The school is academically non-selective and provides an excellent range of facilities and extra-curricular opportunities, recently achieving "Excellent" in the FCI/EQI (February 2023). The Head is a member of both HMC and the Society of Heads.

Our pupils are one of Ackworth's USP's. Visitors to the school never fail to acknowledge how amazing they are and how positive the encounter is. All staff at Ackworth pay a key part in the operation of the School to make sure that it runs smoothly and so that we can focus on delivering an excellent education for our pupils. 

The successful candidate will be able to:

·Collaborate with the Director of Marketing, Admissions and Communications to create a fundraising strategy centred on capital projects and bursaries.

·Lead personal engagement fundraising, developing strategies for securing principal and major donors.

·Meet annual personal income targets, increasing both donor numbers and regular giving income.

·Monitor and report on fundraising income, events, and activities, including producing financial reports.

·Design and manage a program of events aimed at engaging Ackworth School Old Scholars and wider Ackworth School community members.

·Develop robust data sets to inform strategic goals, particularly those related to income generation and maintain detailed records of Old Scholars and donors, building comprehensive individual profiles in the contact database.

In return we offer:

·a competitive salary of between £30,000 - £35,000 per annum based on experience and qualifications.

·generous fee remission of 50% for the children of our staff.

·all food and refreshments during the working day.

·free on-site parking.

·flexible pension, health benefits and an electric car purchase scheme

·a supportive and friendly environment based on the Quaker ethos of the school.

·a beautiful working location in an ideal location within easy travelling distance of the main centres of Sheffield, Leeds, Doncaster and York.

Interested candidates are welcome to contact the school to arrange a confidential discussion. Please contact our HR Administrator, Kim Reather.

Closing Date:Friday 13th December 2024 at 4:00 p.m. Due to the School’s Christmas closure period, interviews will be held in early January 2025.

Completed school application forms should be submitted with a cover letter of no more than one page

Applicants should read carefully the Recruitment, Selection and Disclosure Policy. Our recruitment privacy notice is also available on our website under “Working For Us”. 

Ackworth School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This post is exempt from the Rehabilitation of Offenders Act 1974 and all applicants will undergo child protection screening, including checks with past employers and an enhanced DBS and Barred list check with Disclosure and Barring Service. Applicants should also be in sympathy with the School’s Quaker ethos.

Hybrid role - predominantly working in the community and home based, with some expectations of office visit every now and again.

You have a QCF in Advice & Guidance (Level 3) or equivalent, plus a proven ability to work to policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Waythrough as a WorkWell Coach.

WorkWell is an exciting new government/DWP initiative to get people back to work. As well as providing work placement support, it will also address and support any physical or mental health needs via a Mental Health Provider and Physical Health Advisor who form part of the team. The pilot in Surrey will be going live in December and aims to empower people to take control of their health, wellbeing and any impacts this is having on their employment via referral to a WorkWell Coach. That’s where you come in.

Working as a key part of the primary care network (PCN) and other community hubs, your challenge will be to provide a supportive environment that enables each individual to identify their health and wellbeing concerns and the impact these are having on their employment. That will involve taking a strengths-based approach, focusing on ‘what matters to me’ and, together with the individual, producing a personalised and holistic support plan that aims to help the individual thrive at work. We’ll also rely on you to work alongside a multi-disciplinary team of physical activity, mental health and skills and employment advisors to provide direct interventions and connect individuals to diverse community-based support, thus ensuring they are able to maintain their health, wellbeing and employment in the longer term.

To succeed, you’ll need a good understanding of motivational coaching and interview skills, the ability to organise, plan and prioritise and a real commitment to develop. Familiar with office IT systems, you have good word processing skills and know how to use emails and the internet to create simple plans and reports. Just as important is a proactive and flexible approach plus the ability to listen to, and empathise with, people from all backgrounds and provide person centred support in a non-judgemental way. Put simply, you’re committed to reducing health inequalities and able to support people in a way that inspires trust and confidence, thus motivating others to reach their potential. 

In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.

Due to the nature of the role, a driver and access to a car are essential.

This is a permanent full-time role requiring the post holder to work 37.5 hours per week.

We are committed to increasing our diversity and we would welcome applications from those with lived experience.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted. 

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind was renamed Waythrough to reflect the new organisation.

Do you have proven experience of data integration and ETL tools, strong Python, SQL and ETL knowledge and a good understanding of Data Lake and Microsoft Fabric and Synapse? Then join Shelter as a Data Engineer and you could soon be playing a crucial role at the heart of our Data and Insight team.

About the role

Right now, we’re looking for a technical expert with experience of developing and maintaining ELT pipelines to move data between enterprise applications (a mix of both in-house and external and on-prem and in the cloud). Day-to-day, you’ll be responsible for developing ETL processes using Fabric and Synapse linking from a variety of data sources to a wide variety of targets on-prem, cloud platforms and in Azure. We’ll also rely on you to ensure business requirements for new data feeds or changes are understood and translated into efficient and effective technical solutions. Exploring new ways to improve the efficiency and effectiveness of data management across Shelter will be important too, as will transforming and centralising raw data from multiple platforms into user friendly reporting data. Writing, validating and executing test plans, troubleshooting performance issues and supporting Shelter’s wider data management initiatives – all are aspects of this interesting and varied role.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

Our vision is for Shelter to have the high-quality data and insight required to describe the housing emergency, the impact we have fighting the crisis and the internal performance and health of the organisation. We want all of Shelter to have the skills and knowledge to use data as part of their everyday activities and make informed, transparent decisions with robust evidence, in an organisational culture that treasures its data because it recognises the value of it. This particular role sits within a Data and Insight team that’s been formed to bring together the skills and experience to achieve this vision as part of a  wider Technology and Data team within our Strategic Enablement directorate.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

37.5 hours per week / Permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays.

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

Our Eastbourne Services provide supported accommodation for 50 young people at risk of homelessness across two sites. We provide support to our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. Our supportive staff team comprises of Support Workers, night staff and two managers. 

We are looking for a Supported Housing Support Worker to join our McKendrick House site in Eastbourne with the expectation of working from other services in Eastbourne and Hailsham when required.Main areas of responsibilities:

Coaching and Engagement

• Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives.
• Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community. 
• Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries.
• Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance). 

Housing

• Coach young people to manage their occupancy agreement and adhere to house rules, in preparation for independent living. 
• Promote a credit culture, encouraging young people to keep up to date with all payments for rent.
• Maintain up-to-date knowledge of housing and welfare benefits for young people and be well-informed on significant changes to housing law.
• Deal effectively with non-compliance issues, such as non-payment of rent or damage to room, using restorative practices and working collaboratively with the rest of the team.

General 

• Work as part of a team, on a rota shift pattern, ensuring young people at the service have non-judgemental, objective, and supportive staff during the day/evening, along with taking responsibility for personal safety during periods of lone working
• Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations.
• Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice. 

ABOUT YOU: We know that there are great candidates who will not fit everything described below, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.

This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.

Experience and Knowledge

• Experience relating to housing, support work, and/or working with young people at risk
• Experience of working proactively with a caseload of young people with multiple and complex needs to enable them to achieve independent living. 
• Knowledge of statutory and voluntary resources available to young people with multiple and complex needs.
• Knowledge of good safeguarding procedures in relation to young people and the ability to maintain effective professional boundaries.
• Demonstrated confidence and competence in recording notes/actions in service log, incident forms and health and safety check lists.

Skills and Abilities 

• Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved.
• Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary. 
• Ability to work autonomously, and use own initiative, as well as being part of a team.
• Clear verbal and written communication skills, good IT, and keyboard skills.
• Ability to de-escalate volatile situations and manage challenging behaviour appropriately.

We're looking for a kind, compassionate and resilient Specialist Support Worker to join our Young People Mental Health service in Ealing.

£28,500.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post.

Oaklands & St Kilda is a pair of 6 unit supported accommodation mental health rehab services working with young people between the ages of 18-25 who may have experienced a mental health related hospital admission to gain and develop skills for future independent living. The service will support individuals transitioning from Child and Adolescent Mental Health Services to Adult services.

The service forms part of a pair of services supporting up to 12 individuals at any one time across the sites, providing a welcoming and supportive environment for young people across London on a spot purchase basis.

Specialist Support workers will manage a number of young people to help them to identify, plan and achieve their goals, develop relationships meaningful to them and achieve greater independence by providing a flexible and individually tailored support package.

The Specialist Support Worker role involves early shifts (8:00-16:00) and late shifts (14:00-22:00) throughout the week, including some weekends each month.

This is a one-year role, starting in January 2025, with the possibility of extension.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Building supportive, trusting relationships with young people and creating a positive atmosphere
Carrying out holistic assessments which incorporate relevant statutory referral information
Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to support young people in their journey
Ensuring ongoing assessment and management of risks within an attitude of 'positive risk taking
Supporting young people to access relevant services and empower them to self-manage their medication through informed consent and decision making
Undertake support work in partnership with external stakeholders to compliment their interventions
Developing productive relationships with partner organisations to improve service outcomes

for the full list please see our website

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Ability to advocate for young people in different professional and community spaces
Values working collaboratively with young people to ensure the service best meets their needs.
An understanding of peoples' contexts and how this might be impacting them their lives and mental health
Cultural awareness and respect for the many different ways a person might make sense of their experiences and distress.
We welcome applications from people with lived experience of some of the challenges that this service aims to support with for example, mental health difficulties.
Plans and encourages involvement in local activities.
Approachable and open behaviour

for the full list please see our website.

What you'll bring:

Essential:

Up to NVQ Level 2/3 or equivalent or experience supporting young people or people experiencing mental health challenges.
Specialist knowledge relevant to supporting young people with a Mental Health diagnosis.

Desirable:

Experience of working in a complex mental health environment
Demonstrable experience of trauma-informed practice

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Here at Rainbows Children’s Hospice, we provide specialist palliative care and end-of-life support to over 750 Babies, Children, and Young People living with life-limiting and life-threatening conditions, as well as approximately 3,000 people, including families, siblings, and carers, across the East Midlands. Simply put, we’re here to brighten short lives and support families, wherever they are.

We are currently seeking a Corporate Partnership Fundraiser to join our passionate and dedicated fundraising team. In this vital role, you will focus on securing new and managing existing corporate partnerships in the Derbyshire and North Leicestershire area to generate essential income for Rainbows Children's Hospice, enabling us to continue providing outstanding care and support to babies, children, young people, and their families.

Hours of work: This role is 37.5 hours per week Monday to Friday with the very occasional evening or weekend for Events.

Location of work: Hybrid, home-based or hospice-based (an initial hospice-based period is required for onboarding and familiarisation with the team and our mission). You will be managing the North Leicester (including Loughborough) and Derbyshire areas.

About the role

Some of the key responsibilities include (but not limited to):

· Corporate Partnerships: Secure new partnerships and manage existing ones to generate vital income for the hospice.

· Account Management: Provide exceptional account management by designing and delivering bespoke communications and organising cultivation events to nurture partnerships.

· Networking: Actively network to build strong relationships within the business community.

· Sector Knowledge: Maintain and expand knowledge of the corporate sector to identify and maximise all fundraising opportunities.

· Proposals and Presentations: Develop high-quality proposals and presentations tailored to target companies, ensuring professional and compelling pitches.

· Further responsibilities in the role of a Corporate Partnership Fundraiser at Rainbows, can be found by downloading the Job Description.

Requirements

· Experience: Proven success in a sales, marketing, or fundraising role.

· Business Development: Demonstrated ability to identify and successfully develop new business projects, coupled with the capacity to build and sustain professional relationships.

· Presentation Skills: Ability to prepare and deliver compelling presentations, effectively engaging diverse audiences in both large group and individual face-to-face settings.

· Negotiation Skills: Strong negotiation abilities to achieve mutually beneficial outcomes.

· Organisational Skills: Proficient in planning and organising your own workload, identifying and prioritising conflicting demands to meet agreed objectives.

· Research Skills: Strong aptitude for conducting thorough research to support projects and initiatives.

· Further requirements can be found by downloading the Person Specification.

Our Benefits include:

• Free onsite parking at the Hospice, Lark Rise, Loughborough.

• Hybrid, Home or Hospice working location (Need to be in the Hospice to start with).

• Eligibility to join blue light card discount scheme.

• Bupa Cashback plan.

• Life Assurance.

• 27 days holiday plus bank holidays.

• Access to occupational health.

• Contributory pension scheme or Salary Sacrifice Pension Scheme.

• Affordable meals at the Hospice, Lark Rise, Loughborough.

• Free Tea, Coffee and Fruit whilst at the Hospice

• Free access to Health Assured employee assistance programme

• Wellbeing support and access to Mental Health First Aiders

• Unofficial benefits: Fun events like Total Wipe Out, All staff away days, Guest visitors

If you are passionate about making a difference and have the skills and experience to excel in this role, we’d love to hear from you!

This role is subject to an Enhanced DBS (Disclosure and barring Service Check) and pre-employment checks.

Would you like to work in an environment that supports growth and professional development?

Do you have experience managing support teams in healthcare or social services?

Would you like to make a meaningful impact in the lives of individuals with complex needs?

We are working with a well-established UK charity that specialises in providing support for individuals with complex neurological conditions. They are seeking a dedicated Deputy Service Manager to join their team.

Benefits:

• Competitive Salary: Up to £36,000 per annum
• Annual Leave: 25 days plus bank holidays
• Pension Scheme: 7% employer contribution, 5% employee contribution
• Health Policy: Cashback on optical, dental, and therapy treatments
• On-Site Gym: Free access
• Convenient Location: Close to Godalming Station and free on-site parking
• DBS Provided: Free of charge
• Additional Perks: Discounted/free food, enhanced company sick pay, and an employee referral programme

Role Overview

As the Deputy Service Manager, you will ensure the highest standard of care and safety for residents, adhering to safeguarding guidelines and quality regulations. The role includes mentoring and supporting staff teams to consistently meet and exceed these standards and overseeing that teams work within the Key Lines of Enquiry (KLOEs) framework.

Responsibilities include (but not limited to)

• Team Leadership: Lead, coach, and organise the team, including rota management, to ensure optimal staffing.
• Staff Development: Conduct appraisals, supervisions, and inductions for Senior Support Workers and Support Workers.
• Training Management: Ensure all staff training is up to date, with demonstrated competency.
• Implementation Support: Assist in implementing management decisions, including peer support as required.
• Communication: Foster open communication and constructive feedback.
• Medication Administration: Administer prescribed medications as required.

About you

• Strong communication skills to liaise with the public, trustees, and professional bodies.
• Proficiency in Microsoft Office and Outlook.
• Minimum QCF Level 3 in Health & Social Care, with a willingness to attain Level 5 if needed.
• Knowledge of safeguarding regulations, CQC notifications, and standards.
• Experience in staff management and development, MCA, and DoLS.
• A high level of professionalism, flexibility, and commitment.
• Familiarity with CQC standards for inspections.
• Two years in a team development role.
• Full, clean driving licence.
• Experience handling investigations, disciplinary procedures, and ER issues.

If this rewarding opportunity is of interest please get in touch now! We are reviewing CV's as they come in. We would be happy to share a detailed job description with you.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Department: Commercial & Events
Contract type: 12 months Fixed Term Contract
Salary: £42,500 – £45,000 per annum
Location: Home Based (UK wide travel as required)
Reports To: Head of Commercial Events

The NFCC is a charity and membership organisation, representing all Fire and Rescue Services across the UK. We are the professional voice of fire and rescue services.

The NFCC is seeking to grow and diversify its income so we can be more sustainable into the future, better equipped to deliver against our charitable objects.

To support this mission, we are seeking an experienced Business Development Manager to help drive our new commercial strategy and increase our income from business and commercial activity.

The successful candidate will be a dynamic, forward thinking, team player with a ‘can do’ attitude and a real passion to deliver as part of an expanding team with ambitious growth plans.

You will have significant experience in business development and / or income generation with a proven track record of generating income and meeting targets with strong commercial awareness.

You will have excellent communication and engagement skills, with the ability to work with a wide range of senior stakeholders including members, potential members, Charity Trustees, commercial suppliers and more widely.

You will be confident in managing, inspiring and engaging with both external and internal stakeholders and be a flexible and committed team player.

Main Role Responsibilities

To work with the Head of Commercial and Events on the development of the commercial strategy with the support of Trustees, the senior leadership team, members and other staff and stakeholders as necessary

To be responsible for identifying and delivering key income streams, as outlined in the commercial strategy to meet agreed financial targets and KPIs.

To manage existing and develop new relationships with customers to ensure customer satisfactions whilst achieving and maximising income opportunities.

Measure and evaluate the success of the commercial strategy business development and income generation workstreams.

To represent the NFCC to corporate audiences and at corporate events, delivering pitches and presentations. 

To continually be researching new business opportunities for specific target markets. 

To develop new corporate partnerships through relationship building.

To be responsible for the account management of appropriate partnerships and provide the highest level of relationship management.

Preparation of reports, briefing papers and other information on various matters, when required.to the senior management team and Trustees including liaison with senior members and officers across the National Fire Chiefs Council, other relevant staff across Fire and Rescue Services.

Act as liaison and first point of contact for commercial enquiries into the NFCC and dealing with them as appropriate. Enquiries may be from within the organisation, other fire and rescue services or elsewhere. 

To create and assist in the drafting of timely and well-informed reports, business cases and provide advice regarding commercial developments.

Develop an effective network with Fire and Rescue Service sector groups and other internal and external stakeholders. 

Establish and maintain management processes and systems that provide for clear and understandable management information.

If this sounds like the kind of opportunity that you would be interested in; please have a look at the Job Description and apply. 

How to apply:

Please complete the application form linked from the ‘apply now’ button. CV’s will NOT be accepted for this position.

Closing Date – 6th December 2024 with interviews being conducted w/c 16th December 2024.

PLEASE NOTE – THIS VACANCY WILL CLOSE BEFORE THE CLOSING DATE IF WE RECEIVE A HIGH NUMBER OF APPLICATIONS.

NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post.

NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive.

NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment. 

Closing Date: 9 December 2024

Ref 6910

Save the Children UK has an exciting opportunity for a collaborative and engaging individual to join us as our Fundraising Manager, where you will help drive growth in our key income streams while providing exceptional stewardship to our valued supporters. 

In this role you will have the opportunity to work remotely from anywhere in the UK, with occasional on-site presence in London Farringdon approximately once per quarter. 

About Us 

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn, and protection from harm. 

When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the Role 

As Fundraising Manager, you will play a pivotal role in driving income growth across key streams, including regional corporate partnerships and individual fundraisers. You will have the opportunity to build and nurture successful relationships with supporters, offering the highest levels of stewardship while managing multiple priorities. 

Additionally, you will contribute to income reporting, budgeting, and forecasting, ensuring that pipelines of prospects and partners are accurately maintained and strategically developed. 

In this role you will: 

• Drive growth in our key income streams of regional corporate partnerships and ‘in aid of' fundraising individuals. 

• Manage multiple priorities simultaneously while providing the highest level of stewardship to all supporters. 

• Contribute to departmental income reporting, budgeting, and forecasting. 

• Ensure the pipeline of prospects and partners is kept up to date across all income streams. 

• Develop and implement safeguarding procedures relevant to the role, ensuring children, community members, staff, and volunteers are protected from harm. 

About You 

To be successful, it is important that you have: 

• Experience in a corporate and community fundraising environment.

• Proven ability to manage multiple priorities simultaneously while maintaining the highest level of supporter stewardship. 

• Strong experience of building successful internal and external relationships. 

• Solid organisational skills to ensure fundraising activities are planned, implemented, and completed to the highest standards. 

• Creativity to generate innovative ways to support partners and fundraisers, fostering long-term supporter relationships. 

• Experience of financial budgeting and reporting. 

• Excellent written and verbal communication skills. 

• Commitment to Save the Children's vision, mission, and values. 

What We Offer You 

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance. 

We focus on flexibility, inclusion, collaboration, health, and wellbeing both in and outside of work. 

We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to improve the lives of children every day. 

Closing date: Monday 9th December 2024 

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office.  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Job Title:             Enhanced Housing Officer

Location/s:       EGH, DGH and Providence House - London Borough of Tower Hamlets

Salary:       £27,352.00

Hours: Hours:   40 hours per week including weekends

Contract:           3 posts - Permanent

PRHA’s Support Teams are seeking three enthusiastic Enhanced Housing Officers to work with our amazing residents.

Providence Row Housing Association has been helping homeless people in East London since 1860. We provide social housing along with excellent services that aim to support homeless people with complex needs and enable their recovery. We remain committed to our East London roots and currently serve the communities in Tower Hamlets, Hackney and the City of London.

Our Enhanced Housing Officers provide a housing service to hostel residents who find it difficult to maintain and sustain their accommodation. You will be working in partnership with a wide range of other services to ensure that our residents are motivated and supported through pre- and post- sign up, to claim benefits and grants, manage their accommodation, report repairs and complaints, access education, and develop financial skills.

Enhanced Housing Officers also conduct surveys of residents view and opinions, assist with audits and reporting on the service, help to ensure compliance with H&S regulation and best practice, and work with a Support Team which promotes person centred coproduced approaches.

You need to have experience of working with homeless people with complex needs, have a good understanding of housing management and Health and Safety regulation, be competent with computer systems, and comfortable completing regular performance reports. The Enhanced Housing Officers is a day shift based role with evening and weekend working. Depending on the service, you may also be required to do sleep-in shifts.

PRHA is seeking to increase diversity within our organisation. We would welcome interest from people with experience of homelessness, from a black or minority ethnic background and/or with a disability. 

Main areas of responsibility

For further details, please refer to the attached Job Description