Risk Management Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Vacancy Reference Number:
QC/PROG/UK-R1
Position Title:
Quality Coordinator
Reports to:
Programmes Manager
Department:
Programmes
Location:
Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE
Hours of Work:
Full-time, 35 hours per week
Salary Range:
£27,000 - £32,000.00 per annum (commensurate with experience)
Terms of Employment:
6-Months’ Fixed-Term Contract (with a 3-Month Probationary Period)
Application Process & Closing Date:
Send an up-to-date CV and supporting Covering Letter by Email by no later than 4th May 2025
Approx. Interview & Role Commencement Date(s):
· Interviews: As and when strong candidates identified
· Start: ASAP thereafter
Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold either a ‘In-Person’ or Online Interview (via MS Teams, Zoom or Skype) with Muslim Hands; therefore, please familiarise yourself with MS Teams, Zoom or Skype prior to submitting your Application.
Other Information:
Muslim Hands’ Open Kitchen is a community initiative dedicated to providing nutritious, hot meals to individuals in need, while fostering a welcoming and compassionate environment. With three operational Open Kitchens, our mission is to not only alleviate food insecurity but also to serve with dignity, respect, and care. We are looking for a dynamic Quality Coordinator to join our team and help standardise operations, ensuring consistent high-quality service. Additionally, this role will involve creating a blueprint to facilitate the expansion of Muslim Hands’ Open Kitchens across the UK.
Role Overview:
The Quality Coordinator will play a key role in ensuring the smooth and consistent delivery of services across our three Open Kitchens. This includes developing and implementing standard operating procedures (SOPs) related to staff training, volunteer engagement, service delivery, and interactions with service users. In addition, the Quality Coordinator will be responsible for designing a scalable operational blueprint that will enable Muslim Hands to expand its network of Open Kitchens across the UK, replicating best practices and maintaining high standards at new locations.
Main Responsibilities:
1. Development and Implementation of SOPs
Develop and document Standard Operating Procedures (SOPs) for key operational areas, including:
Staff training and induction programmes.
Standardising service delivery (e.g., food preparation, hygiene, and presentation).
Volunteer engagement, management, and retention strategies.
Interactions with service users, ensuring dignity, respect, and cultural sensitivity.
Ensure consistency in operations and service quality across the existing three Open Kitchens.
Regularly review and update SOPs to incorporate feedback from staff, volunteers, and service users.
2. Staff Training & Development
Design and deliver a structured staff training programme covering food safety, hygiene, customer service, safe guarding and kitchen operations.
Ensure that staff are equipped with the necessary skills and knowledge to deliver a high-quality service.
Work with the Programmes Manager and other stakeholders to identify and address training needs or gaps in staff performance.
Conduct performance evaluations and ensure continuous development opportunities for staff members.
3. Standardising Service Delivery
Develop and implement service standards that ensure a consistent and positive experience for all service users, regardless of which Open Kitchen they visit.
Establish guidelines for meal preparation, serving protocols, and dining area management.
Introduce service quality audits to assess and ensure the effectiveness of standardised procedures.
Track service delivery performance and guest satisfaction, and make recommendations for improvement where necessary.
4. Volunteer Engagement and Management
Create and implement a volunteer engagement strategy to attract, train, and retain volunteers across all Open Kitchens.
Develop clear role descriptions, training materials, and expectations for volunteers.
Ensure that all volunteers are trained in food safety and service protocols, and understand the mission of Muslim Hands’ Open Kitchen.
Maintain a positive, welcoming environment for volunteers, and develop strategies to foster long-term volunteer relationships.
5. Service User Interactions
Develop guidelines to ensure that all service users are treated with dignity, respect, and compassion in line with the values of Muslim Hands.
Train staff and volunteers on communication, conflict resolution, and cultural sensitivity.
Gather and analyse feedback from service users to continually improve the guest experience.
Establish and maintain protocols for managing difficult situations with service users effectively and with empathy.
6. Quality Assurance and Continuous Improvement
Regularly assess the performance of the Open Kitchens through audits, inspections, and service user feedback.
Identify opportunities for improvement in service delivery, staff training, and volunteer engagement.
Recommend and implement changes to SOPs based on assessments and findings.
Work with the Programme Manager and Open Kitchen Coordinator to track key performance indicators (KPIs) related to service quality and user satisfaction.
7. Blueprint for Expansion
Design a blueprint for setting up new Muslim Hands’ Open Kitchens across the UK, ensuring that they follow the same standards of service and operations.
Document key learnings from the existing Open Kitchens to create a replicable model that can be applied to future locations.
Collaborate with the Programme Manager identify potential new locations and establish expansion plans.
Ensure that the blueprint includes staffing, volunteer management, operational procedures, and compliance with local regulations.
8. Reporting & Communication
Provide regular reports to the Programmes Manager on the status of quality initiatives, SOP implementation, and service delivery.
Document and report on volunteer engagement, service quality audits, and training outcomes.
Ensure transparent communication with staff and volunteers about updates to SOPs, quality standards, and service delivery.
Qualifications and Skills
Education: Bachelor’s degree in Quality Management, Public Health, Non-profit Management, Hospitality, or a related field preferred.
Experience: 3-5 years of experience in quality assurance, operations coordination, or programme management, ideally within a non-profit or food service setting.
Strong understanding of food safety regulations and service quality standards.
Experience in developing and implementing SOPs, training programmes, and quality audits.
Excellent communication and interpersonal skills, with the ability to train, motivate, and engage staff and volunteers.
Strong problem-solving skills with a continuous improvement mindset.
Ability to manage multiple priorities and projects across different locations.
Proficiency in using Microsoft Office Suite and quality management systems.
Work Context
· The post is based in Nottingham and will involve regular travel to three Open Kitchens and potential new locations, so a valid driver’s licence and reliable transport are desired.
Some evening and weekend work may be required to support kitchen operations and events.
Deadline for applications is 4th May 2025 however we reserve the right to end the application procedure early should the right candidate be found.
NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Angelou Centre
The Angelou Centre is a Black-led women’s organisation committed to empowering Black and racially minoritised women and children who have experienced domestic abuse. Our refuge provides trauma-informed, culturally appropriate, and holistic support to help survivors heal, recover, and rebuild their lives.
As we grow and expand our refuge provision, we are looking for a dedicated Refuge Manager to oversee our safe accommodation services, including emergency housing, move-on accommodation, and specialist provisions for women with No Recourse to Public Funds (NRPF).
Role Overview
The Refuge Manager will lead a team of Senior advocates and House Support Workers, ensuring high-quality, trauma-informed support is provided to residents. The post-holder will ensure that the refuge operates in compliance with all statutory requirements, housing regulations, and health & safety standards. They will also be responsible for property management, working closely with landlords, housing associations, and local authorities.
The ideal candidate will be an experienced housing professional with a strong understanding of domestic abuse support services, safeguarding practices, and compliance obligations within the social housing sector.
Please note we reserve the right to close this vacancy at any time if we receive a high volume of applications or if a suitable candidate is found, therefore we suggest submitting your application as soon as you can.
This post is:
- subject to Enhanced DBS Disclosure
- subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for a disclosure to be made to the Disclosure and barring Service for details of any previous criminal convictions.
- Open to women* only (*exempt under the Equality Act 2010 Schedule 9, Part 1
- involves some out-of-hours work and travel
The Angelou Centre is aware that women and people of the global majority are less likely to apply for jobs unless they meet every single qualification and requirement. So, if you are excited by the role, but your past experience doesn’t quite match every requirement we encourage you to apply anyway. You may be just the person we are looking for
The client requests no contact from agencies or media sales.
The Head of Programme is responsible for leading a respective programme within Impact on Urban Health.
Supporting the Director of Programmes, the role is responsible for translating agreed programme strategies into deliverables which help design, deliver and manage their respective programme team’s operational initiatives.
The role works collaboratively with the IoUH leadership to deliver IoUH strategy, promote the Foundation’s values and shape a positive culture.
Team leadership
- Manage a matrix working team including providing line management support to a team of Portfolio Managers.
- Assign roles and responsibilities ensuring clear accountability across teams.
- Motivate, enable and offer pastoral guidance and support to team members.
- Undertake formal line management responsibilities such as performance tracking, annual reviews and personal development plans.
- Lead or support team recruitment as required, including onboarding of new starters.
- Promote the Foundation’s values and behaviours in all aspects of work.
Programmes
- Work with Director of Programmes to aid effective programme oversight and act as the first point of contact for support requests from the programme team.
- Responsible for managing respective programme budgets and managing the journey between programme stages.
- Focus day-to-day operational management and execution of programmes, ensuring timely and efficient delivery.
- Enable close working and effective relationships with innovation colleagues to incorporate innovative practices and launch new programmes or programme strands.
- Build and maintain relationships with partners and key external stakeholders
Evaluation and learning
- In partnership with the Data, Evaluation and Learning Team:
- Maintain and sharpen a culture of strategic reflection, learning and evidence-based decisions across the programme portfolio.
- Guide teams, partners, and contractors in routinely and systematically distilling insights for programme operations and wider influencing.
- Make sure that our programme evaluation tools and processes are fit for purpose.
Portfolio Manager support
- Retain responsibility for execution of limited portfolio where necessary and support Programme Managers to pick up any delegated projects as required.
- Assure quality of project design, delivery and learning to meet standard of excellence.
- Empower idea generation and ensure alignment with strategic programme direction.
- Support Director of Programmes to oversee investment process, including being accountable for programme proposals being submitted for internal investment approval.
Communications and indirect influencing
- Work with Communications and Influencing colleagues to design and implement a programme of communications that achieve insights sharing and influencing objectives.
Corporate responsibility
- Support Director of Programmes in managing programme’s impact and spend performance.
- Support Director of Programmes in satisfying governance and accountability requirements (business unit meetings, business plan, risk register, reforecasts, etc.).
- In conjunction with the Director of Programmes, co-ordinate the programme’s contribution to the business planning process.
- Support the Director of Programmes in the delivery of programme OKRs.
Skills, abilities, and attributes:
- Strong project management skills including budget and risk management
- Strategic thinking and ability to cut through operational detail and see the bigger picture
- Ability to operate at pace and efficiency, with the capacity to prioritise and measure level of effort
- Readiness to spell out plans and deliver in a way that is self-led, dependable and diligent
- Strong relationship building skills and ability to engage a wide set of partners in the delivery of IoUH work, across sectors and at local national and international level
- Strong inclusive leadership skills to operate comfortably with colleagues at all levels, lead leaders and relate to a wide range of partners and community members
- Humble leadership style that nurtures a balanced and calm culture
- Strong communications skills and problem-solving ability
- Personally, and professionally committed to the Foundation’s mission and values
- Ability to consistently embed DEI into ways of working and create a feeling of inclusion for others
- Ability to seek clarity and actively ensure roles and responsibilities are clear
- Comfortable handling uncertainty and navigating complexity
Knowledge, experience, and qualifications:
- Experience in team and people management and empowering others to succeed
- Familiarity with wider policy context in which IoUH programmes operate
- Demonstrable commitment to equity and good health for all
Benefits
- Up to 12% employer pension contributions
- Annual personal development budget
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
The responsibilities of this role are not exhaustive and you would be reasonably expected to undertake other responsibilities that are commensurate with the level of your role.
As this is an immediate requirement we will prioritise candidates who have a short or no notice period.
The interviews for this role will be held on;
w/c 28th April - 1st Interviews
w/c 5th May- 2nd Interviews
In this role you will be responsible for managing the Trust's Unit Base Operation and will take ownership of the marketing and letting of spaces both in the buildings/structures and other suitable outdoor locations across the Trust’s 23 acres of land in North Kensington.
We are seeking a highly motivated and experienced Lettings Officer who will be committed to generating income for the Trust. You will be a strategic, commercial and customer focused person with the ability to provide a friendly and efficient service to tenants, staff and other stakeholders, with an aptitude for working in a complex and fast changing environment.
If you are looking for a new challenge this role is for you!
Key responsibilities of the role include:
Unit Base Management:
Responsibility for driving improvements, developing, managing and implementing the Trust’s Unit Base operations, including:
- A promotional plan for the Trust’s offer is visible in the market place and to grow the service over time.
- A strong booking system supplying the right data for the Trust to manage the operation in a timely manner.
- Appropriate meeting and greeting, services, facilities and security provision are in place.
- Ensure all relevant information for smooth set up, use and strike, is available and passed to users of the service, including emergency or out of hours, contact information.
- Ensure a feedback mechanism is in place for users.
- Ensure a monitoring mechanism is in place for reporting upwards within the Trust.
- Ensure a risk assessment for the service is in place and kept regularly updated.
Commercial Lettings:
- Develop a marketing and lettings strategy in line with the Trust’s Asset Management Strategy.
- Proactively market all our spaces.
- Identify potential advertising locations on the estate and actively market and let such spaces, to generate new income.
- Liaise with stakeholders and tenants to support businesses and the local economy.
- Manage internal and external relationships, positively and pro-actively.
- Provide local economy support through engagement with our other tenants, community and external partners/providers.
- Establish and maintain systems for the selection of tenants and monitoring and evaluation.
- Undertake the review and selection of suitable tenants and the negotiation of terms.
- Review and approve lease/licence and other similar legal documentation.
Knowledge and Experience:
- Demonstrable experience in dealing with Landlord & Tenant matters, in a similar or equivalent role across complex property portfolios, in particular the retail sector.
- Involvement in commercial property transactions and tenancies in a commercial or community environment.
- Have good time management, organisational, communication and administrative skills with the ability to work under pressure.
- Understanding of the local area and its social, cultural and political heritage would be highly desirable
- Experience in using property management software (or similar)
- Proficient at managing databases and programmes.
Personal Skills:
- A personable and collaborative approach, with proven experience of developing and maintaining positive relationships with a range of stakeholders, including tenants, community groups, Local Government and Board members.
- Good communication and negotiation skills, orally and in writing.
- Good people management and conflict resolution skills.
- Ability to work on own initiative with minimum supervision
- The ability to be flexible and adaptable in response to changing priorities.
Qualifications:
- Commercial Property Management qualification ideal or related qualification/experience.
The post holder will be expected to have a flexible approach to working hours. Owing to the demands of the role or events on the estate, the position may include working some evenings and weekends.
Benefits of working with us:
- Great location in the heart of Portobello, North Kensington
- Generous holiday entitlement of 25 days per year + statutory bank holidays
- Sick pay scheme
- Investor in People (IiP) employer
- Free gym membership at health club one minute walk from the office
- Pension scheme
- Life Assurance
- Season ticket / bicycle loan
- Free eye test voucher
The application deadline is Sunday 27 April 2025 when applications will be reviewed and shortlisted for interview. However, we reserve the right to close the application early. An early application is strongly recommended.
We exist to work together with the local community to enable North Kensington to thrive.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Vacancy Reference Number:
EADDP/PROG/UK-R2
Position title:
Executive Assistant to the Deputy Director of Programmes
Reports to:
Deputy Director of Programmes
Location:
Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE
Hours of Work:
Full-time, 35 hours per week
Salary guideline:
(Up to) £33,000.00 per annum (commensurate with experience)
Terms of Employment:
12-Months’ Fixed-Term Contract (subject to successfully completing a 6-Month Probationary Period, Contract is extendable and renewable subject to performance)
Application Process & Closing Date:
Please send an introductory email detailing why feel you are most suitable for the role along with your up-to-date CV by no later than 4th May 2025.
Ensure the Vacancy Reference Code is added within the Subject line of the Application Email.
Approx. Interview & Role Commencement Date(s):
Interviews: ASAP – as and when we find a suitable applicant
Start: ASAP thereafter
Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold an Online Interview with Muslim Hands; therefore, please familiarise yourself with ZOOM, Team Link, MS Teams, and Skype post successful submission of your application.
Job Summary:
The Executive Assistant to the Deputy Director of Programmes will provide high-level administrative support, ensuring the efficient operation of the office and supporting the Deputy Director in managing their workload. This role requires a proactive individual with excellent organisational, communication, and multitasking skills, capable of handling sensitive information with discretion and professionalism. The Executive Assistant will act as a key liaison between the Deputy Director, internal departments, and external stakeholders, contributing to the overall effectiveness and impact of the Programmes Department.
Key Responsibilities:
- Administrative Support:
- Manage the Deputy Director’s diary, schedule meetings, appointments, and travel arrangements.
- Prepare and organise meeting agendas, take minutes, and follow up on action items.
- Draft, edit, and proofread correspondence, reports, presentations, and other documents on behalf of the Deputy Director.
- Handle incoming communications (emails, calls, etc.) and respond or redirect as appropriate.
- Project Coordination:
- Assist in the coordination of projects and initiatives led by the Deputy Director, including tracking progress, deadlines, and deliverables.
- Conduct research and compile data to support project planning and decision-making.
- Coordinate with other departments to ensure seamless execution of cross-functional projects.
- Maintain and update project documentation and files.
- Liaison and Communication:
- Serve as the primary point of contact between the Deputy Director and internal/external stakeholders.
- Facilitate communication and collaboration between the Deputy Director and team members, ensuring information is accurately conveyed and deadlines are met.
- Represent the Deputy Director in meetings or events when necessary.
- Office Management:
- Organise and maintain the Deputy Director’s office, ensuring it is well-equipped and efficient.
- Manage office supplies, equipment, and budget as needed.
- Coordinate with IT and other support services to ensure the Deputy Director has the necessary tools and resources.
- Event and Meeting Coordination:
- Plan and organise departmental meetings, workshops, and events, including logistics, catering, and materials preparation.
- Assist in the preparation of presentations, speeches, and other materials for events or conferences.
- Ensure all event and meeting details are flawlessly executed.
- Confidentiality and Discretion:
- Handle sensitive information with the utmost confidentiality.
- Manage the Deputy Director’s files and records, ensuring secure storage and easy retrieval.
- Adhere to organisational policies regarding data protection and privacy.
- Personal Assistance:
- Provide occasional personal assistance to the Deputy Director as needed, including managing personal appointments or tasks.
- Assist with ad-hoc tasks and projects as required by the Deputy Director.
- Other:
- To demonstrate Muslim Hands’ values and ethics in own working practices, approach and conduct
- To support with Fundraising activities from time-to-time, committing to partake in approximately 5-Live-TV-Appeals during our peak periods.
- To undertake any reasonable responsibilities as required by Line Manager
- To promote and adhere to all Muslim Hands Policies, Procedures and Professional Practices
- NB: This Job Description is illustrative and non-exhaustive in scope. The post-holder may be required to undertake any reasonable tasks as and when required by Line Manager from time to time to reflect the changing needs of the Organisation.
Qualifications:
- Education: A bachelor’s degree in business administration, management, or a related field is preferred.
- Experience:
- Minimum of 2 years of experience in an executive assistant or senior administrative role.
- Experience in a non-profit or international development organisation is advantageous.
- Skills:
- Excellent organisational and time management skills.
- Strong written and verbal communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Ability to prioritise tasks and manage multiple responsibilities simultaneously.
- Discretion and ability to handle confidential information.
- Strong interpersonal skills and ability to work well with a diverse range of people.
- High level of professionalism and attention to detail.
Key Competencies:
- Proactivity: Ability to anticipate needs and take initiative without waiting for direction.
- Adaptability: Comfortable working in a fast-paced environment with changing priorities.
- Problem-Solving: Strong problem-solving skills, with the ability to identify solutions and implement them effectively.
- Team Collaboration: Able to work well independently and as part of a team, fostering positive working relationships.
Additional Requirements:
- Travel: Occasional travel may be required for meetings or events.
- Flexibility: Willingness to work outside of normal business hours when necessary:
- Ability to demonstrate current eligibility to work within the United Kingdom
- Must be able to either:
- Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands; OR
- Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.
Deadline for applications is 4th May 2025 however Muslim Hands reserves the right to end the application procedure early should the right candidate(s) be found.
NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.
Other Information:
Muslim Hands is a UK based international relief organisation working in over 40 countries worldwide. The Head Office in Nottingham and a fundraising team in Whitechapel London; occasional travel between the two locations. Muslim Hands UK is seeking an enthusiastic and passionate individual to join our team during an exciting period of growth and change as we have ambitious plans to grow our activities by 2030.
Muslim Hands is an NGO that is at the forefront of delivering live saving aid and emergency relief to those who need it most, as well as building long term solutions that help the needy and impoverished worldwide.
The client requests no contact from agencies or media sales.
Location: Causton Street Office/Hybrid (min. three days)
Contract: Fixed-term (12 months with possibility of extension), full-time
Salary: £54,000-56,000
Do you have a passion for business partnering and enabling your colleagues to make sounds financial decisions? Are you looking for an opportunity to gain a unique experience in property accounting?
The London Diocesan Fund (LDF) is seeking a Property Finance Business Partner to play a key role within the Finance and Operations team, contributing to the Diocese of London by supporting our property teams, producing property financial reports and annual budgets, as well as being responsible for timely and accurate accounting for property income, expenditure and all capital transactions.
What You’ll Be Doing:
- Produce monthly property management accounts, annual budgets and 5-year plans
- Ensure all financial accounting records are maintained to agreed standard
- Design and implement Capital Project Accounting and Reporting process (against budget and financial plan)
- Maintain and update the Fixed Asset Register
- Post year-end journals, prepare property notes to the accounts
- Finance lead for working groups/committees for large restricted capital projects (advise, report, provide financial information).
- Manage and develop two direct reports
Who We’re Looking For:
Essential
- Fully qualified ACCA, CIMA, ACA (or other accredited higher accounting qualification)
- 3-5 years experience in management and financial accounting in a charity sector
- Practical accounting, general ledger maintenance, control and other account reconciliation experience
Desirable
- Experience in property, capital projects and investment property accounting.
- Experience in working with budget holders
About the London Diocese Fund (LDF) and the Diocese of London
The Diocese of London is the group of Church of England organisations located in London, north of the River Thames. It is overseen by the Bishop of London and is made up of parishes, schools, chaplaincies, missional communities, and other organisations across 18 Boroughs.
The London Diocesan Fund (LDF) is the main charity that supports the work of the Diocese as a whole by generating income, providing a wide range of services, and paying and housing its clergy.
Safeguarding Statement
The Diocese of London is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults.
Why Apply?
✔ Unique opportunity to grow your technical property and charity accounting knowledge in a complex organisation
✔ Work in a team of amazing charity finance specialist who are here to support you along the way
✔ 27 annual leave days, plus bank holidays
✔ 15% employer pension contribution and salary sacrifice available
✔ Plus lots more as outlined in the job description!
If you are excited about this opportunity and meet the criteria, we’d love to hear from you!
For more details, please see the full Job Description.
For every Londoner to encounter the love of God in Christ




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Angelou Centre
The Angelou Centre is a Black-led women’s organisation committed to empowering Black and racially minoritised women and children who have experienced domestic abuse. Our refuge provides trauma-informed, culturally appropriate, and holistic support to help survivors heal, recover, and rebuild their lives.
All Angelou Staff
- Comply with Angelou Centre’s Code of Conduct, equal opportunities and other policies and procedures
- Ensure high standards of safeguarding, health and safety and confidentiality are maintained at all times.
- Attend staff, management, training, supervision and other meetings when required.
- Promote equity, diversity and inclusion in all aspects of the Centre’s work
Role Overview
The VAWG Service Manager is primarily responsible for leading the strategic development and delivery of The Angelou Centre’s (AC) holistic, trauma informed and culturally competent VAWG services for Black and minoritised women and children by:
- Leading, managing, developing, fundraising, monitoring and delivering the operational running of high-quality VAWG frontline services for Black and racially minoritised women and children across the Northumbria Combined Authority (NECA)
- Developing, reviewing and supporting the delivery of the Centre’s VAWG training to partners and agencies
- Ensuring that all service safeguarding measures are in place and that AC’s strong track record of institutional advocacy and prioritisation of women and children rights remains central to services
- Initiating, developing and maintaining effective relationships and formal partnerships with organisations within the VAWG sector locally regionally and nationally
- Overseeing representation at multi-agency partnerships and implementing and supporting the development of the strategic direction of VAWG services and VAWG Training offer
- Working closely with the Refuge team to ensure both residents and non-residents have access to golden standards VAWG services and are supported in a way that is consistent across the VAWG service.
- Responsible for the day-to-day delivery of the service, effective case management as well as managing a caseload of more complex cases
Please note we reserve the right to close this vacancy at any time if we receive a high volume of applications or if a suitable candidate is found, therefore we suggest submitting your application as soon as you can.
This post is:
- subject to Enhanced DBS Disclosure
- subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for a disclosure to be made to the Disclosure and barring Service for details of any previous criminal convictions.
- Open to women* only (*exempt under the Equality Act 2010 Schedule 9, Part 1
- involves some out-of-hours work and travel
The Angelou Centre is aware that women and people of the global majority are less likely to apply for jobs unless they meet every single qualification and requirement. So, if you are excited by the role, but your past experience doesn’t quite match every requirement we encourage you to apply anyway. You may be just the person we are looking for.
The client requests no contact from agencies or media sales.
Action for Pulmonary Fibrosis (APF) is the UK’s leading charity dedicated to improving the health and well-being of people affected by pulmonary fibrosis. We’re here to ensure that people affected by pulmonary fibrosis (or lung scarring), their loved ones and the professionals caring for them have the support, resources and voice they need.
Purpose
APF has grown significantly over the past five years, with our support services reaching over 10,000 people affected by pulmonary fibrosis (PF) each year. We have ambitious plans for further growth across our services and to fund more ground breaking research. As we enter a new five-year strategic period, we aim to grow our income to £3-5 million, which will underpin our exciting plans to support more people affected by pulmonary fibrosis and prevent lives being lost to this devastating disease.
The Charity Governance and Operations Manager will ensure robust operational, safeguarding, and governance frameworks are in place to support Action for Pulmonary Fibrosis’ continued growth. This role is critical for maintaining our compliance with legal and regulatory requirements, overseeing risk management, and embedding efficient operational structures. In addition, you will help foster a culture of high-quality supporter care and lead on continuous improvement to strengthen internal processes and staff development.
Terms of Appointment
Working hours: Full time (37.5 hours per week) or part-time (minimum 30 hours per week).
Reports to: Director of Finance and Operations (primary reporting line) Chief Executive Officer (dotted line reporting for governance and Board assurance).
Location: Hybrid (1–2 days per week in the Peterborough office, 3–4 days remote working.
Salary: £40k - £45k FTE (salary will be pro rata for part-time hours) dependent on experience.
Other benefits
The ability to flex hours, take ‘time off in lieu’ for extra hours worked.
Death In Service benefit.
Service-related sick pay when 6-month probation is completed.
Employee Assistance Programme.
Access to training and development.
Complimentary gym access at Stuart House (non-contractual).
Application details
- Your CV.
- Your Cover Letter.
Interviews will be held in person at our Peterborough Office, Stuart House on the 23 April.
We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age, or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
We bring people together to drive change so more people affected by pulmonary fibrosis (or lung scarring) can live well for longer.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to be part of a passionate team and help support a lifesaving cause? If so then read on for more details as to how you can work for our Charity!
The Legacy and In Memory Manager is responsible for developing and delivering plans to maximise gifts in wills and in memory giving, ensuring a sustainable income stream for the charity whilst providing exceptional levels of supporter care.
This role will oversee the administration of legacies, drive the growth of the charity’s Free Wills programme, steward legacy pledgers, and expand in memory fundraising. The Legacy and In Memory Manager will also ensure supporter journeys, audience insight and effective targeting are at the heart of the charity’s programme, working with the Individual Giving and Development Lead to create impactful marketing campaigns across a variety of channels.
The post holder will raise awareness of the importance and impact of gifts in wills and in memory giving to a wider audience, both internally and externally, ensuring these vital income streams are embraced at all levels of the organisation.
We are committed to safeguarding and promoting the welfare and safety of all our stakeholders and expect all our staff to share this commitment. Post holders will be subject to a satisfactory Disclosure and Barring Service check (DBS).
To provide patients with outstanding pre-hospital care and lifesaving intervention through the operation of helicopter-led emergency medical services.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT US – THE GESTALT CENTRE
We are the Gestalt Centre, an established therapy not-for-profit organisation, supporting the mental and psychological well-being of individuals, groups, and organisations. We are a dynamic charity that runs, accommodates, and supports a number of counselling, psychotherapy, personal and professional development courses, and a range of therapeutic practices that enhance mental and psychological wellbeing.
As Gestalt Centre, our relationship with people who work for the centre starts from a place of trust. We see our structure as an organisational shape that we use to organise ourselves. What matters for us is how we all work together. We prioritise collaboration and ‘horizontal’ consultative decision making with individual and collective responsibility and accountability.
OUR VISION is a world were meaningful and fulfilling relationships lead to wellbeing and positive change in people’s lives.
OUR PURPOSE is to promote the mental and psychological well-being of individuals, groups and organisations through Gestalt education, training, and practice.
Gestalt is a life-changing approach to life, counselling, and psychotherapy. It enables people to develop meaningful relationships, navigate change and lead fulfilling lives by creatively utilising their own resources, skills, and strengths.
OUR VALUES
- Awareness and personal responsibility.
- Diversity, equality, inclusion and anti-discrimination.
- Kindness and respect for each other and the space we cohabit.
- Collaboration and community: every person matters and so does the collective.
Ready to make a difference? Join us!
We are seeking to appoint a highly motivated and experienced Finance Manager with strong background in charity finance to join our Executive team. A key role working closely with the CEO, the Executive team and Trustees.
✔ join a highly committed, experienced and collaborative team in a dynamic organisation, with strong collaborative and human-centric practice, growing and changing in innovative ways
✔ deliver a diverse role with opportunities to grow as a professional
✔ join the Gestalt Centre, a beacon of excellence in the therapy world
✔ support people develop emotional and psychological wellbeing and create a world where meaningful relationships lead to wellbeing and positive change in people’s lives
✔ flexible working and hybrid with home working and convenient office location when you’re in the office.
ABOUT THE ROLE
FINANCE MANAGER JOB DESCRIPTION
Role Purpose
The Finance Manager will proactively plan, manage and oversee the financial strategy, operations, and compliance of our dynamic and growing organisation. The role contributes directly to the organisation’s strategic planning and has hands-on oversight of financial transactions, operations, compliance and reporting.
As the Finance Manager, you will be a member of the Executive leadership team working closely with the CEO on matters of financial strategy and business development - contributing to strategic decisions and providing financial guidance.
Main Objectives
- Provide leadership, in-depth knowledge and financial expertise to support the organisation’s strategy, business development and operations.
- Manage the day-to-day financial operations including payroll, payments, controls and cash flow to ensure sound financial management and accuracy around all financial routines and procedures. Also ensure compliance and accurate reporting.
- Lead on and manage financial planning, budgeting, and forecasting - working closely with the CEO.
- Lead on enhancing procedural efficiencies and streamlining in finance operations.
- Prepare statutory and management accounts. Manage the annual financial audit and implement recommendations.
- Provide and manage sound financial reporting and conduct financial analysis and financial modelling for business development.
- Manage and support the Finance Manager and Bookkeeper.
MAIN RESPONSIBILITIES AND ACCOUNTABILITIES
The role works closely with the CEO and is assisted by the Assistant Finance Manager and the Bookkeeper.
Financial Planning
- Lead on financial planning, budgeting and forecasting.
- Conduct financial analysis to support decision-making, highlighting key trends, opportunities and risks. Also scenario planning and financial modelling for growth and sustainability.
- Provide sound financial advice to the CEO, Executive and Trustees also assisting with business planning and strategy and business development.
Financial Management
- Lead on and manage the annual financial audit, including preparation, responding to auditors queries and implementation of recommendations, effectively and in a timely manner. Also filling with the Charity Commission and Companies House.
- Lead on the day-to-day management of financial operations to ensure sound financial management and accuracy of all financial routines and procedures.
- Monitor performance of actuals in relation to budget, income generation targets, approved expenditure and in relation to forecast. Note, analyse and comment on variations and propose adjustments.
- Prepare quarterly management accounts and reports for decision-making and planning.
- Advise on and manage investments and cashflow.
Governance: Policies, procedures and financial controls
- Ensure compliance with all requirements and standards in respect to Insurance, Companies House, Charities Commission and HMRC.
- Proactively lead on process improvements as we grow. Includes writing, reviewing and updating finance procedures and policies, in collaboration with the CEO and Executive colleagues.
- Ensure governance documents are up to date. Including Trustees appointment and resignation records, conflict-of-interest forms, and relevant submissions to Companies House.
- Monitoring and mitigating financial risks while maintaining robust internal controls. Also manage credit control and ensure that payments are received on time.
- Ensure financial procedures, policies and reporting systems are updated as required and maintained thereafter.
Accounting
- Supervise and review accounting tasks and records processed by the bookkeeper and the Finance Manager.
- Ensure timely, up to date and accurate accounting practice including journal entries, accruals, phasing and reconciliation.
- Ensure accuracy of income and expenses allocation and coding, including deferred income and monthly reconciliations.
- Review and update coding structures and nominal coding, clearing accounts and reconciliations in collaboration with the CEO and finance colleagues.
Payments and Payroll
- Manage effectively payroll, tax and pension submissions, banking and associated procedures.
- Ensure all payments are made, received and acknowledged in an accurate, compliant and timely manner.
- Maintain up to date records of financial calculations regarding payments and fees for tutors, assessors and other stakeholders.
Contracts Management
- Ensure that operational, building, insurance and supplier contracts are up to date and renew them as required. Includes utility bills, IT and telephone.
- Prepare and issue employee contracts (working with the CEO/HR).
Support service delivery
- Calculate and prepare courses fees and other financial information for reviews and to support decision-making
- Liaise with students to offer and manage payment plans
- Ensure financial queries by colleagues, collaborators, students and practitioners are dealt with effectively and in a timely manner.
- Support the integration of financial and operational systems.
People Management
- Supervise, manage and support the Finance Manager and Bookkeeper, ensuring and supporting high performance and wellbeing.
- Recruitment, induction and professional development of the finance team. Also ensuring team members understand and adhere to organisational policies and procedures.
ABOUT YOU
PERSON SPECIFICATION
Qualifications and experience
- Qualified or part-qualified (final stage), for example ACA, ACMA, CIPFA, CIMA.
- Minimum 3 years relevant financial management experience working with a charity/not for profit.
- Good experience of sound accounting and financial management in the charity/not for profit sector. Good knowledge of charity accounting and the Charity SORP.
- Sound knowledge and experience of leading and managing the audit process.
- Thorough practical up-to-date understanding of management accounting principles and techniques.
- In-depth knowledge and experience with payroll and pension processes and management systems for accounting functions, including QuickBooks.
- Sound knowledge and experience providing monthly management accounts, year-end statutory accounts and financial reporting.
- Extensive experience of contributing to the strategic, organisational and financial planning processes and leading on budgeting and forecasting.
- Extensive experience in balancing competing complexities of a busy role and prioritising effectively, forward planning and working to tight deadlines.
- Sound experience working effectively with confidentiality and GDPR in mind and in line with organisational policies and practice.
- Good experience with organisational realities, challenges and opportunities in the charity sector.
- Experience of working well within a multidisciplinary team (desirable).
- Experience facilitating or leading change and growth (desirable).
Qualities
- Awareness of self and others alongside a learning and growth mindset
- Leadership and management with kindness, integrity and collaboration
- Excellent communication and interpersonal skills including ability to communicate financial concepts and information in accurate, simple and clear ways and work collaboratively across teams and at a senior level
- Proactive dynamic leadership and project management skills and ability to apply big picture thinking.
- Excellent numeracy skills with attention to detail, sound analytical and problem-solving skills.
- Ability to be flexible and adaptable in a dynamic organisation.
- Ability to receive and provide feedback, learn and grow as a professional
- Creativity, resourcefulness and an open mind to be able to see opportunities, embrace challenges and facilitate resolution of any issues.
- Ability to work under pressure and to tight deadlines.
- Passion and commitment to the Gestalt Centre values, work and direction
- Commitment to equality, diversity, inclusion and anti-discrimination.
- Excellent IT skills, including advanced Microsoft Excel skills and accounting software systems
- Competency using MS Office, email, online platforms and learning management systems
To apply please include your up to date CV and a cover letter of no more than 2 pages, clearly outlining how you meet the job requirements and person specification and the value you’ll bring to it.
We look forward to hearing from you!
OUR VISION is a world were meaningful and fulfilling relationships lead to wellbeing and positive change in people’s lives.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are seeking a passionate and enthusiastic Operations Manager to join our friendly and supportive team.
Main purpose of post
You will manage Survive’s daily operations to keep the organisation compliant and functioning efficiently and to lead on specific projects to further the organisation’s mission and strategic aims.
You will attend regular meetings with the CEO, be an active member of the Senior Management Team (SMT) and attend other internal meetings and working groups.
You will also be instrumental in the Client Journey working group and their work to streamline and improve services. Where necessary, you will represent Survive at external meetings and working groups.
You will be responsible for the completion of timely performance reports to the Board of Trustees and internal working groups. This role will also provide statistics for internal/external use as/when required.
You will oversee a number of internal projects and external pilot projects.
Outline of main duties
The following is a summary of the key responsibilities of the post. It is not intended to be an exhaustive list, and the post-holder may be required to carry out other duties which are appropriate to the scale and nature of the job role.
Operations:
o ensuring that key tasks and our contractual obligations are being fulfilled. You will ensure accurate and appropriate record keeping across the team on our database, Charity Log.
o working with the SMT on an organisational design structure which meets the needs of our growing service
o attending SMT and Client Journey working group meetings to discuss and resolve organisational challenges and help address ‘bottlenecks’ in service provision’
o taking responsibility for premises including the Micklegate office and remote counselling locations. Includes liaison with the landlord, booking rooms and inspecting premises to ensure they are suitable for counselling
o taking responsibility for health and safety in our York office
o compiling risk assessments for the York office, satellite locations, home workers and external events and activities.
IT and phone systems
o providing training and support on IT and Survive’s systems and software to staff, volunteers and trustees.
o liaising with Survive’s IT and phone/broadband suppliers regarding upgrades, service continuity, security and risk management
o answering first line technical questions before escalating to Fusion Systems
o controlling system access permissions to software applications and Sharepoint folders
o setting up new and managing existing software applications to ensure Survive is making the best use of technology to assist with organisational efficiency
o being responsible for the purchase, upgrading, maintenance and disposal of IT hardware and mobile phones within approved spending limits, and preparing costed proposals for Board approval, where necessary
Policies and procedures
o You will follow Survive policies and procedures including (though not limited to) Safeguarding, Health and Safety, Confidentiality, data protection and information sharing
o You will monitor the data that Survive holds for clients in order to comply with the organisation’s confidentiality policy and with UK GDPR including responding to third party disclosure requests and Data Subject Access Requests (DSAR) from service-users, former service-users and third parties
o You will contribute to the maintenance and development of Survive’s policies and procedures
Resources
o ensuring that Survive obtains value for money and works to achieve efficiency by reviewing practices, systems and processes and making changes and recommendations where necessary
o managing the procurement process for insurance, leases, suppliers and contracts in order to get the best value and to meet the needs of Survive
o attending the Finance and Resources sub-committee meetings to advise on contracts and suppliers
Projects, monitoring and evaluation
o attending external meetings with funders, partners and commissioners where required, and where necessary, provide monitoring and evaluation reports
o attending working groups to represent Survive
o liaising with partners to develop and secure funding for pilot projects and be responsible for ensuring key milestones are met and the production of regular monitoring and evaluation reports
o providing reports to the Board of Trustees including Survive’s performance against Key Performance indicators (KPIs)
o You will plan and deliver specific projects, working with internal and external stakeholders and reporting on key outcomes and deliverables. For example, you will maintain existing accreditations (e.g. The Survivors’ Trust) and work towards gaining new accreditations (e.g. BACP)
Person Specification – Operations and projects manager
Qualifications
- You will have a good standard of general education and ideally a qualification in one or more of the following areas: business administration, project management, charity management
Operations
- Experience of procurement and managing supplier contracts
- Working knowledge of Health and Safety legislation and UK GDPR
- Ideally, you will have worked or volunteered in the charity sector
Team relationships
- Able to deliver training, as required – especially IT training
- Able to work effectively as part of a team and create, build and sustain good working relationships
- Ideally, experience of managing change and supporting a team in embracing new ways of working
Experience, knowledge and skills
- You will have excellent IT knowledge and skills and be able to support the team. You will have experience of Microsoft Office applications and computerised client databases (we use Charity Log)
- You will have ideally have experience of delivering contracted services
- You will have experience of maintaining and enforcing boundaries, adhering to policies and procedures and handling sensitive information
- Ideally you will have some knowledge and understanding of issues relating to rape, sexual assault and child sexual abuse, and its impact on survivors
Projects, monitoring and evaluation
- Experience of overseeing pilot projects, ensuring key milestones are achieved
- Experience of compiling performance, monitoring and evaluation reports
- Able to research, analyse and summarise information
- Ideally have experience of overseeing external accreditation processes
Personal
- An interest in the work that Survive does to support survivors of sexual trauma
- A commitment to uphold and work towards Survive’s values including active promotion of equal opportunities, diversity and inclusive practices
- Able to work independently and prioritise work effectively to meet demanding deadlines
- Able to liaise effectively with statutory and voluntary sector partners and build good working relationships
- Excellent listening skills; written and verbal communication skills
- A flexible approach to work and problem solving and ‘can do’ attitude to get things done
Priorities for the first 6 months – what you will be working on:
- Getting to know the Survive team
- Getting to know key external contacts
- Review of Survive’s suppliers and contracts, including our telephone and video calling needs to ensure we are getting the best value for money
- Review of internal processes as part of the Client Journey group
- Become confident in the use of our client database Charitylog in order to produce reports and statistics
- Understand pilot pathways from NHS and East Riding of Yorkshire
Where possible, interviews will be held on Tuesday 22nd April in York
Please submit a CV and covering letter explaining why you would like to work for Survive, and how you meet the person specification. Letters to be a max of 2 pages of A4.
Survive delivers specialist services and trauma-specific interventions that help adult survivors of rape, sexual assault and child sexual abuse heal,
The client requests no contact from agencies or media sales.
The role
This post plays a key role in the strategic leadership and day to day management of IES, with overall responsibility for IES’s financial stewardship, financial management and support services. The post reports to the CEO, is a member of the Institute Management Team and acts as Secretary to IES’s non-executive Board of Trustees.
Responsibilities
Key responsibilities in the role are set out below.
Financial management
■ Overall responsibility for IES budgeting, accounting, audit, reporting and internal controls.
■ Oversight and responsibility for IES internal systems, processes and reporting, to ensure that there is a regular, timely and accurate understanding of the Institute’s financial position.
■ Providing information and advice to the Management Team and Board of Trustees on IES’s financial position and future financial risks and opportunities.
■ Responsibility for ensuring that timely and accurate financial information is available to project managers, alongside appropriate support with management of project resources. This includes oversight of systems for project accounting and reporting, administration of research contracts and contracts with third parties, contract-related client relationship management, and data protection.
■ Managing relationships with key external suppliers, including the bank and auditors.
Company secretary
■ Ensuring that IES complies with all relevant company and charity law and can meet wider standards of good governance and transparency in the sector.
■ Oversight and responsibility for IES systems and processes that support effective corporate and charity governance.
■ Lead responsibility for IES business continuity planning and risk management, including maintenance and oversight of the IES strategic risk register.
■ Ensuring that IES has access to appropriate and suitably qualified advice where this is needed in order to comply with governance and legal requirements, including legal and tax advice.
Support services
■ Oversight and responsibility for IES premises, information technology systems, telecommunications and office supplies.
■ Ensuring continued IES compliance with ISO 9001, ISO 27001, CyberEssentials and other industry-standard accreditations.
Policies and processes
■ Ensuring that IES policies and processes in relation to these areas of responsibility are in place and kept up to date.
Institute leadership and management
■ Contributing to the wider strategic development leadership and management of IES including:
● Membership of the Institute Management Team and Operational Management Group
● Contributing to the development of the annual business plan and supporting its achievement
● Contributing to, and where appropriate leading, specific continuous improvement initiatives as agreed with the CEO and Management Team
● Direct line management and professional development of colleagues with responsibility for areas set out above where appropriate (current line management responsibility is for one full-time finance officer and one part time office manager).
What we are looking for:
The successful candidate will be able to combine active delivery of financial and other services with high level proactive advice, and will have:
■ Experience of financial management within a small/medium sized organisation, preferably one reliant on project or contract-related funding. This could include charitable organisations, research bodies, consultancies, legal or professional services firms, academia, or similar.
■ Be a fully qualified accountant (ACA, ACCA or equivalent).
■ Experience managing a diverse team in a similar environment; with strong collaboration skills.
■ Ability to build relationships and communicate effectively with a range of stakeholders including the Board of Trustees, the IES Management team, and research, consultancy and support staff within the organisation.
■ An initiative-taking and adaptable approach to managing a small and administratively lean organisation.
■ Understanding of corporate or charity governance procedures or the ability to learn quickly.
■ Experience or knowledge of relationship management with clients and/or funding organisations, especially research funding organisations; experience with fundraising from corporate or institutional bodies.
■ Experience of change management: experience of introducing new systems, processes, or ways of working to improve efficiency in a small/medium-sized organisation.
Working at IES
We support flexible working and welcome applications from candidates seeking flexible work arrangements The post will be based in our office in central Brighton, although we work in a hybrid way.
IES offers a friendly workplace culture and has an active social committee. Brighton and the surrounding areas offer a superb location in which to live with easy access to the sea, countryside, and plenty of culture and nightlife. Brighton is close to Gatwick airport (30 mins), London (1 hour) and France (2.5 hours).
Our research and practice are guided by our values and our staff act in accordance with these. Our values centre on: respecting others, acting with integrity, collaboration, curiosity, excellence and compassion. You can learn more about what it’s like to work at IES by looking at our Glassdoor profile.
The Institute for Employment Studies is a registered charity (no. 258390). IES seeks to be an equal opportunities employer.
The IES mission is to help bring about sustainable improvements in employment policy and human resource management.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
This is an exciting opportunity to lead our Children and Young People Area. Managing a dynamic team, you will be responsible for implementing and progressing the area’s overarching strategy, ensuring that children and young people in our community have access to a range of exciting and evolving opportunities that support their development, creativity, social integration and wellbeing.
You will also be joining the Senior Management Team at a fast-growing organisation in London’s charity sector, where you will play an important role in supporting the development and implementation of organisation-wide processes.
To succeed in this role, you will be an experienced project manager and line manager, with proven experience in successfully overseeing several projects at once, working to a range of Key Performance Indicators (KPIs) and reporting impact in a clear and compelling way.
You will also bring an ability to support and motivate team members to work to their full potential. You will be able to nurture existing partnerships while developing new strategic connections that contribute to the success of your area’s work and the organisation. You will have an excellent understanding of the needs of Latin Americans living in the UK and a genuine passion for progressing the rights and welfare of migrants and refugees
As the CYP Programme Manager, you will also act as our Designated Safeguarding Lead. Working alongside our Designated Safeguarding Officer and Deputy Designated Safeguarding Lead, you will ensure that appropriate arrangements are in place to keep children, young people and at-risk adults safe at IRMO and across all the work that we do.
Key duties & responsibilities
Area Management
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To lead the delivery of the CYP area strategy, ensuring that we provide high-quality services that respond to the changing needs of our community.
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To ensure all required activities in each project’s phase are accurately undertaken.
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To ensure that all grant and contract requirements are met, including meeting all established KPIs and delivering services on time and within budget.
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To produce high-quality monitoring, evaluation and impact reports for funders, partners and IRMO’s Director and Management Committee.
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To effectively manage existing partnerships while developing new relationships with relevant stakeholders to achieve the best outcomes for the area.
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To ensure the delivery of effective, efficient and high-quality services for our community.
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To lead, inspire and manage the CYP team in accordance with IRMO’s policies and procedures, supporting team members to work to their full potential.
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To stay up-to-date with policy development and other external events that may impact IRMO’s services, seeking out opportunities to develop and enhance our services and projects where possible.
Monitoring and Evaluation
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To establish and maintain effective data collection and monitoring mechanisms to track the area’s progress.
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Ensuring effective communication mechanisms are in place to listen and respond to the views of our beneficiaries, concerning both the quality and impact of the services we are providing.
Communication
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To ensure that all IRMO services and activities, in the CYP area and beyond, are promoted to our target audiences.
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To ensure that the outcomes and impact of the CYP services and projects are effectively communicated to external stakeholders.
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To nurture existing relationships with partners and other stakeholders to grow our organisation’s profile.
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To represent IRMO in relevant networks and forums as required.
Safeguarding
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To carry out and oversee reviews and updates of safeguarding policy, procedures, flowcharts, guidelines and resources.
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To assess safeguarding cases and act on appropriate courses of action.
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To organise and run regular staff safeguarding training sessions.
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To attend regular safeguarding training.
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To produce regular safeguarding reports for the Director and the Management Committee.
Other
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To support the development of fundraising applications.
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To apply knowledge and experience in project management to contribute to wider discussions on our services and projects aimed at improving internal workflows and delivery models.
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To attend regular supervision and team meetings as required.
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To undertake any other work, consistent with the purpose of the position, as directed by your line manager.
Please note that this job description is not exhaustive and may change depending on the needs and development of the organisation.
Person specification
E = Essential - D = Desirable
Experience
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At least three years of experience managing programmes or projects (E)
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Experience in families and youth services (D)
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Experience in the charity sector (D)
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Experience in delivering against targets (E)
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Experience in line managing people in a variety of roles with a proven ability to support staff to work to their full potential (E)
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Experience in liaising with partner organisations and other stakeholders (E)
Knowledge, Skills and Abilities
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Excellent written and verbal communication skills in English (E)
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Good written and verbal communication skills in Spanish and/or Portuguese (E)
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Excellent interpersonal skills with an ability to build rapport, inspire self-confidence and draw out people’s strengths (E)
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Able to design, implement and oversee a range of children and young people initiatives (E)
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Able to design and implement effective systems to monitor and evaluate projects and services (E)
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Excellent organisational skills, attention to detail and ability to manage own time (E)
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Able to think strategically and problem solve with a creative mindset (E)
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Excellent IT skills, including proficiency in Google Workspace applications, Microsoft applications and databases (E)
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Advanced understanding of safeguarding (D) or willingness to undertake training (E)
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Qualification in Childcare, Play or Youth Work (D)
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Qualification in Information, Advice and Guidance (D)
Personal Attributes and Other Requirements
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Resourceful and flexible (E)
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Collaborative approach to work (E)
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Excellent understanding of the issues faced by the Latin American community in the UK (E)
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A commitment to upholding IRMO's values and policies (E)
We aim at all times to recruit the person most suited to the job and welcome applications from people of all backgrounds. We particularly encourage applications from people who identify as members of minoritised groups, and from Latin Americans and people with lived experience of the immigration and asylum system, to reflect the community we serve.
Led by and for the community, we support the development, agency and participation of all Latin Americans and Spanish and Portuguese-speaking migrants
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Please download and read full job pack before applying
This is a new role within the organisation, providing leadership to maintain the operations, finances, and team at the charity, alongside exploring exciting new directions in relation to partnerships and commercial opportunities.
This is a one year cover, with potential to extend.
The Managing Director is a crucial role within the organisation, and will be responsible to the Trustees for the overall leadership, management and strategic development of Fat Macy’s Foundation (including instigating projects and taking opportunities to increase income).
As the external face of the organisation, they will be a strong communicator, raising the profile of the organisation and networking effectively.
Responsible for Fat Macy’s income generation, they will be scanning the horizon for new business opportunities and seizing relevant opportunities to form new partnerships. Equally important will be internal management: developing an effective and efficient organisation.
Structure
The Managing Director reports to and is accountable to the Trustees.
The Managing Director will work in partnership with the Fat Macy’s co-founder and CEO of Fat Macy’s Ltd and will oversee the general management of the charity. They will line manage the senior leadership team at Fat Macy’s Foundation: the Programme and Grants Manager, the Development and Operations Manager and the Training Lead (0.5 FTE).
What you'll do
Organisational leadership
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Provide ongoing leadership, and maintain the vision and strategic direction for Fat Macy’s to achieve its mission of supporting people from homelessness into supported, stable lives.
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Ensure that Fat Macy’s values continue to underpin all activity, decision-making, and working culture.
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Managing, supporting and coaching a motivated and highly effective Senior Leadership Team which is committed to Fat Macy’s values and vision.
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Working closely with Fat Macy’s Ltd CEO to ensure a unified approach across the Ltd company and charitable foundation.
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Motivate and coach staff, role model behaviour and values and authentically representing Fat Macy’s internally and externally.
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Ensure Equity, Diversity and Inclusion and lived experience are prioritised across all levels of the organisation.
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Champion the Fat Macy’s Advisory Board, ensuring their involvement and lived experience plays a meaningful role across the organisation.
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Supporting/enabling/coaching existing senior leadership team.
Strategy and partnership: making an impact
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Lead clear strategies for Fat Macy’s to ensure it remains a stable and sustainable organisation with clear impact
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Ensure effective delivery of Fat Macy’s strategy, working with the Senior Leadership Team and board.
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Work closely with Fat Macy’s Ltd to create opportunities for young Londoners living in temporary accommodation
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Advise and guide the Trustees in strategy, policy and good governance
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Source partners, as appropriate, to ensure Fat Macy’s has the best impact for those we support
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Oversee impact measurement and report annually to the board
Income generation, finance, fundraising and budgets
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Maintain and augment the organisation’s financial resources through prudent and productive partnerships, management, fundraising and income generation
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Work with existing and prospected corporate partners to create clear income streams for the charity
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Supervise and oversee the fundraising and resource development for Fat Macy’s
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Oversee the grant programme for housing deposits
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Produce management accounts, annual reports and end of year financials and budgets with accountants
Communication
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Promote Fat Macy’s to the media and the public
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Keep up-to-date with current and future thinking in the areas of homelessness, social enterprise and food-based solutions
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Support the communication of trainee voices and the Fat Macy’s Advisory Board
Management of people
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Provide clear high standards of leadership, management and direction to the senior management team at Fat Macy’s - working closely with the co-founder of Fat Macy’s Ltd.
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Oversee and coordinate the activities of the senior leadership staff: Programme and Grant Manager and Development and Operations Manager, with weekly meetings.
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Communicate to staff a clear vision for the organisation and a strategic framework for development.
Activities of the business
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Oversee the delivery of the Fat Macy’s Foundation programmes
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Coordinate with the Fat Macy’s Ltd co-founder to oversee the strategy and direction of Fat Macy’s Ltd.
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Ensure fair and efficient decision making on projects and appropriate systems for implementation, monitoring and evaluation.
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Identify, action, deliver and evaluate the opportunities available to develop Fat Macy’s portfolio and impact.
Legal responsibilities and systems
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Identify, assess and manage risks in line with the risk management framework and policies on risk management and internal control.
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Control and manage health and safety issues within Fat Macy’s by ensuring appropriate responsibilities are communicated, allocated and actioned.
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Oversee the social enterprise’s governance, including sitting on both boards (Fat Macy’s Foundation and Fat Macy’s Ltd).
Governance
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Meet monthly with the Chair to develop board meeting agendas that make effective use of people’s time and skills.
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Ensure Fat Macy’s has robust governance processes in place that evolve as the organisation grows and develops.
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Work closely with the Trustees to ensure that Fat Macy’s has a diverse, skilled and experienced board and support with trustee recruitment and onboarding.
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Provide high quality and timely board papers and information for board meetings.
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Support the Finance Sub Committee to provide effective finance governance to the organisation.
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Ensure effective risk management processes are in place to support good governance.
The ideal persona
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A dynamic and influential leader in the social enterprise, business or charity space
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A strategic thinker, who can think outside the box and create great impact
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A natural people person, who will enjoy working with people from all walks of life - we are a diverse team and encourage this within Fat Macy’s
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You are organised, hard working and have excellent attention to detail
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You are a good problem solver, and can set up effective systems and processes
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You enjoy doing good and supporting people with difficult problems and life challenges
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You believe in the Fat Macy’s values and approach
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We need team players - you’ll be ambitious but can listen, and work well with others
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5+ years of experience in a relevant field
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You are an experienced strategic thinker, line manager, and a real people person
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You have some background in homelessness, social enterprise, business development, fundraising, and/or corporate partnerships
What we can offer you
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An incredible learning experience working within an impactful social enterprise that addresses one of the biggest issues facing the UK
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Excellent opportunities for progression within an exciting and growing team
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Opportunities for flexible working
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A whole host of other benefits - staff lunch, discount wine, a day off on your birthday
Key information
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Salary: c. £45,000 dependent on experience.
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Hours: 37.5 hours per week (flexible working encouraged).
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Location: We’re based at 232 Shoreditch High Street, and would like this role to be in at least 80% of the week. However, we encourage flexible working.
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Start: May/June 2025 onwards.
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As a precondition of employment we’ll need you to complete an enhanced Disclosure and Barring Service check and provide two satisfactory references, one of which should detail your suitability to work with those experiencing homelessness and another to be from your most recent employer.
Our mission is to support people living in temporary accommodation into their own homes, through a financially sustainable, tailored and innovative mo
The client requests no contact from agencies or media sales.
Title: Programme Manager
Location: Abuja, Nigeria
Contract:12-month fixed-term contract
Salary: Local Terms and Conditions apply
Responsibilities
- Lead strategic planning processes to align with organisational and donor strategies
- Manage the implementation of the project to achieve timely and quality delivery
- Support the team in using relevant quality assurance tools
- Monitor project progress, detect, address, or escalate any issues or obstacles promptly
- Identify emerging risks, lead risk analysis, and develop mitigation strategies with support from the CD and other parts of the organisation
- Establish and maintain relationships with the partner organisation, the donor, other implementing partners, and key stakeholders
- Facilitate clear and timely communication, information sharing, and productive engagement with stakeholders
- Attend strategic meetings at the National and Consortium levels and follow up on relevant developments
- Supervise budgeting and expenditure to ensure value for money
- Verify compliance with grant contractual clauses, including financial requirements and reporting
- Guarantee accurate and timely submission of reports to the partner and stakeholders
- Promote collaborative practices and cross-learning with other implementing partners in the Consortium
- Coordinate finance and programme functions for effective operations, and take corrective actions as appropriate
- Ensure budget holders actively monitor and review budgets, addressing issues promptly
- Confirm partner expenditure aligns with approved forecasts
This is a highly varied and involved role and the above is not an exhaustive list of duties or required professional skills. Please see the Job Description for full details.
Jobholder Requirements
Essential:
- Medical doctor experience with public health expertise, particularly with the Polio platform
- Demonstrated ability to lead, manage, and effectively function as a team member while respecting diversity
- Strong ability to nurture, mentor, and empower staff at every level
- Proven ability to make effective decisions across a broad range of issues, assess progress, analyse gaps, and implement necessary changes for maximum results
- Ability to identify programmatic issues requiring immediate attention, prioritise, and take timely action
- Result-oriented with a proven track record of delivering impact at scale
- Excellent negotiation and influencing skills
- Excellent communication (both verbal and written) and presentation skills
- Demonstrated learning agility, proactiveness, and openness to embrace new technologies at work
- Ability to manage large budgets
- Proficient in MS Office
- Strong analytical skills
- Postgraduate qualification in relevant fields related to Sightsavers' thematic areas (NTDs, eye health, disability, and social inclusion), or equivalent
- Extensive experience in an INGO/NGO environment with significant background in a senior management/leadership position and a proven track record of complex programme management at the country level
- Knowledge of project management, budget development and monitoring, and resource management
Desirable:
- Knowledge of advocacy, research, partnership development, and understanding of the Polio Platform and Nigerian Health System
Next Steps
To apply for this exciting new opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying.
Due to project deadlines, we are keen to fill this role as quickly as possible so applications will be considered as soon as they are received.
As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people living with a disability are particularly encouraged to apply.
Closing date: 13 April 2025
The client requests no contact from agencies or media sales.