Research management jobs
Reports to: Head of Publishing
Salary range: £38,251 – £44,000 pro-rata (£29,143.62 - £33,523.81 actual per annum)
Location: London – EC4Y 8EE (Hybrid)
Contract: Fixed term until 31st August 2026
Working pattern: Part time - 24 hours per week
Job Purpose
As Project Manager for the BSR registers you will ensure the continued success of BSR’s biologics and biosimilars registers and support BSR’s Registers and Research Committee. This role requires someone who is highly organised with a keen eye for detail, strong financial and commercial acumen, and the ability to develop relationships with stakeholders from across a range of different sectors.
About the BSR registers: The BSR registers are a vital source of rheumatology data, which we encourage the rheumatology community to access and analyse for research purposes. BSR’s three active patient registers covering rheumatoid arthritis, psoriatic arthritis and juvenile idiopathic arthritis are open for recruitment. Our ankylosing spondylitis register, although closed for recruitment, is available to access for academic research and is contributing data to research questions coming out of the EuroSpA research collaboration.
Main Responsibilities
Management of the BSR registers
- Hold overall responsibility for management of the BSR registers including all legal, contractual and financial matters
- Work with BSR’s delivery partners and registers funders to ensure that contracts, protocols and other agreements are implemented, upheld and administered effectively
- With support from the Head of Publishing and Director of Practice and Quality, negotiate, agree and manage contractual agreements with partners and funders
- Proactively and diplomatically manage contractual and legal risks and issues as they arise
- Ensure the rights and obligations of the BSR (including intellectual property rights and patients’ data protection rights) are upheld and met
- Monitor emerging issues and changes to policy and regulatory frameworks that impact BSR registers, ensuring that colleagues and partners receive timely updates and that BSR responds promptly, ethically, and transparently
Relationship Management and Communications
- Develop and maintain strong and productive relationships with BSR’s delivery partners and funders
- Support the delivery partners to maximise recruitment to the BSR registers
- Oversee and facilitate communications about the registers between BSR, partners, funders and stakeholders
- Develop relationships with relevant stakeholders, including regulatory and oversight bodies
- Collaborate with BSR’s communications team to drive registers awareness and engagement and develop content for social media, website and member communications
- Collaborate with other BSR teams to ensure joined up working, share good practice and evidence
Management of BSR’s Registers and Research Committee
- Provide secretariat to the BSR Registers and Research Committee through organising three meetings per year, preparing agendas and papers, note and minute taking and managing the committee membership, working closely with BSR’s membership team
- Support the Committee to develop and deliver its workplan
Person Specification
- Experience in a programme or project management role
- Knowledge of the health care and/or life sciences sectors
- Strong commercial acumen, with experience of contract and supplier management
- Budget management and financial reporting skills
- Experience of managing complex stakeholder relationships, including partnerships
- Strong organisational skills, with the ability to work under pressure to deliver multiple projects with conflicting deadlines
- Excellent interpersonal skills with the ability to communicate, present and build relationships
- Able to understand and interpret academic research for non-academic audiences
Benefits of working at BSR
We offer a wide range of benefits, most of which start from day one of joining us. Our benefits fall into four main areas: Wellbeing, Time- based, Learning and development, and Financial. Just some of them include:
Wellbeing:
- Free period products in our office
- Free flu vaccinations
- Mental Health First Aiders
- BUPA healthcare scheme- we offer a cash plan, which you can add children or partners to
- Employee Assistance Programme. This is a free, confidential counselling service to all staff, as well as a general advice service provided by BUPA
- WeCare offers access to a 24/7 virtual GP, as well as a mental health support service, a get fit programme and an online portal with lots of helpful resources
- Our enhanced sick pay offer is:
- Up to two years’ service: 4 weeks full pay and 4 weeks half pay
- After two years’ service: 12 weeks full pay and 12 weeks half pay
- We work in a social environment with a range of activities, both virtual and in person, run by our Social Squad. This includes an organisation- wide volunteering day.
Time-based:
- We offer 30 days annual leave in addition to bank holidays (pro-rata for part time employees)
- All staff can request sabbaticals at any point, which are considered on a case-by-case basis
- We also offer an extra day for moving house
- Bank holiday swaps- you can swap a bank holiday day for another day’s leave (entitlement remains 1:1 days)
Learning and development
We will help you develop your career by supporting your personal development and encouraging internal progression. This includes recognising individuals’ achievements through our internal staff awards. We offer a huge range of learning opportunities, both in-house and externally. This includes a thorough induction programme when you join us, as well as development opportunities aimed at line managers, and wellbeing-based learning sessions. And if professional membership is a required part of your role, we’ll cover the cost of that.
Financial:
- We offer a performance related pay incentive scheme
- Income protection scheme
- You’ll be enrolled on our pensions scheme with Aegon (via Second Sight). Our current pension match is 5% employer contribution if you contribute 4% (9% contribution in total).
- Our life assurance policy pays three times your basic salary
- Interest free season ticket loans
- Ride-to-work scheme
- Interest-free loan scheme
- We also provide generous enhancements within our parental and family leave policies.
- Our maternity/shared parental/adoption offer is 6 weeks at full pay, 33 weeks at half pay, followed by 13 weeks at the statutory rate.
- Our paternity leave offer is 6 weeks at full pay.
To champion the specialty, influencing change and building a thriving community of best practice.
About Us
Established in 2002, Greenhouse Sports charity is leading the fight for a future where young people are supported and empowered, whatever their challenges, through sport. We coach and mentor young people from deprived backgrounds because the crisis for children living in deprivation is real and it is urgent. Children from the poorest families are 3 times more likely to not participate in any extra-curricular activities compared to those from wealthier families and they lack many opportunities that are available to their wealthier peers.
We have an exciting opportunity to join a mission driven Sport for Development charity that makes a real difference. We are also a great place to work and are proud to be a winner of the Sunday Times Best Places to Work awards for 2024, in the medium category.
The Person
4.3 million children are growing up in poverty right now across the UK, and that number is only set to rise.
Are you passionate about bringing them opportunities to achieve better results, better jobs and better futures? Are you highly ambitious with a track record of building significant high value relationships? And are you looking for your next role as part of a high-performing, collaborative fundraising team that is supporting thousands of young people across London and beyond?
If the answer is yes, then our Philanthropy Manager role might be for you, so read on.
The Role
This is an exciting opportunity to join our ambitious Philanthropy team raising £3 million per year, and with ambitious plans to grow income further in the coming years. You will take responsibility for building meaningful relationships with individuals, trusts & foundations, and institutional grant makers, at the 5 and 6 figure level. We want to hear from you if you have experience of grants management, major donor fundraising or a relationship-based high value role, from identification, to making the ask, through to delivering best in class stewardship. We're excited to hear from candidates who have exceptional writing skills, interpersonal skills, and are passionate about making positive changes in young people's lives.
A flexible approach with a mix of home and office working-our offices are based in the heart of Marylebone, London.
Application Deadline: Friday 25 April at 23:59 hrs. All applications will be reviewed on a rolling basis.
Please ensure you have provided both your CV and Cover Letter to support your application.
Please note that first stage interviews will take place on Tuesday 6 and Thursday 8 May, with second stage interviews taking place on Monday 12 May.
Greenhouse Sports is committed to safeguarding and promoting the welfare of children therefore applicants must be willing to undergo child protection training and screening including an Enhanced Disclosure and Barring Service (DBS) Check and obtaining satisfactory references from past employers.
Helping young people succeed through sport and team spirit
The client requests no contact from agencies or media sales.
The Office Manager role is crucial to our very busy and friendly office of 14 people and is incredibly varied and interesting. The role requires someone to be friendly, flexible and adaptable, with strong communication skills, a hands-on attitude and the willingness and initiative to work with the whole team doing a variety of different tasks to achieve a common goal. You will be highly organised and be prepared to take on information in many forms and quickly translate this into action. You will be comfortable working with deadlines and priorities, managing your own workload and the expectations of others. It is an incredibly rewarding role for someone who has the passion and commitment to help the Foundation address inequalities and to tackle poverty and inequality at a local level. No two days will be the same.
- You will need excellent communication skills, as you will often be the first point of contact for all enquiries, including grant applicants donors, and room bookings.
- You will support the fundraising and programmes team with running events and resident panels.
- You will be responsible for ensuring that the building is safe, well maintained and accessible to all staff, tenants and visitors, including sourcing and managing contractors.
- You will support the finance and fundraising teams with data entry and reporting, purchasing and reconciliations.
- You will also have the opportunity to delve into special initiatives, such as supporting our strategic objectives around Diversity, Equity and Inclusion (DEI), the use of AI and environmental action.
The successful candidate will have the opportunity to learn about the voluntary sector, particularly learning about trusts and foundations and grant making, as well as developing skills in a variety of admin functions, such as databases, finance, premises and health and safety.
You will also have the opportunity to meet the organisations we fund and work with as well as actively contribute towards our pledge of meeting the ACF’s Funder Commitment on Climate Change and our DEI Strategic workplan (available on request). This will allow you to develop your skills at the Foundation, ranging from project planning, communication, finance, and customer service. You will also have an opportunity to work with our Fundraising and Communications team to help engage a range of supporters. Training will be provided for all your duties.
The role is ideal for someone either with existing office management experience or someone with administrative experience who is keen and ready to step up in their career, to take on more responsibility and join a small, friendly and dynamic team based in Islington. If you are looking to develop your career in office administration whilst working for a community-based charity, can work on your own initiative and show that you’re a team-player, while delivering high quality admin support, then this could be the next role for you.
We are keen to receive applications from individuals with different levels of experience. There are lots of opportunities to test, learn and innovate at Cripplegate Foundation and Islington Giving.
More info in the candidate information pack
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ANTRUK is a small UK patient organisation for people impacted by antibiotic and antimicrobial resistance (AMR). Our legitimacy to advocate for change, with policy makers and NHS organisations, comes from our research projects, our engagement with patients and their families, and from our direct support of patients through our information service and peer-support activities. In addition to our direct services, we have a fundraising team and a small central services function.
We have an immediate need for a charity accountant, working remotely, for 4 days a month, to oversee our financial processes through to 31st January 2026.
To be successful in the role you will need proven experience in areas covered by the job description so that you can make immediate impact on appointment.
To see more details, please see the Role Description.
Please be aware we will review applications as they are recieved, candidates selected for interview may be invited to interview quickly. If considering applying we advise this is done as soon as possible.
Please note that our website is currently under redevelopment and will be relaunched with a much stronger focus on our role as a Patient Organisation. We are also in the process of re-branding.
The client requests no contact from agencies or media sales.
ROLE OVERVIEW
We are looking for a talented, creative and dedicated marketing professional to join our small but powerful team to help deliver our new strategy.
As a new role in the hospice’s Fundraising & Marketing Team, the Marketing & Communications Manager will join an existing team of fundraising managers working to maximise awareness and support of the hospice in order to ensure its long-term sustainability.
The postholder will be responsible for the operational management, development and delivery of marketing and communications to support the hospice’s income generation strategy, including line management of the Website Editor and Marketing & Communications Officer, and external agencies.
The successful candidate will be an experienced marketing professional, used to working closely with income generating teams. They will oversee the delivery of a compelling programme of multi-channel communications with the sole aim of increasing the awareness of and support for the charity.
KEY RESPONSIBILITIES
Marketing and communications planning, delivery and performance management
- Working closely with the Director of Fundraising & Marketing, develop a clear marketing and communications plan to support the strategies for fundraising, retail and volunteering.
- Implement, monitor and analyse marketing and communications plans and budgets, producing impactful insights and reports to guide our ever-evolving work through all communication channels.
- Develop and maximise the marketing mix, identifying innovative initiatives and working across online and offline channels, to best support the promotion of all income generation activities across the hospice.
- Ensure compliance to industry standards and best practice at all times.
- Support the fundraising strategy in proactively researching and targeting audiences across the catchment area to ensure a broadening of reach and awareness of the breadth of the hospice’s services.
- Be forward facing and lead on engagement with clinical colleagues to promote the need for strong patient stories and effective storytelling to support fundraising.
- Ensure sufficient opportunities for collection of service user data to share news and promote activities.
- Proactively develop and streamline the long-term internal and external communications schedules across the charity.
- Lead on content creation, coordination and production of hospice marketing materials, protecting the reputation, brand and tone of Katharine House.
Operational delivery
- Lead on the writing and distribution of appropriate and engaging press releases, paid adverts, local village features and articles.
- Work closely with the Marketing & Communications Officer to oversee delivery of a planned (and reactive) social media programme, maximising opportunities to increase our profile, using online planning and Analytical tools to plan and report on digital channels to improve targeting and supporter journeys.
- Work closely with the Website Editor to oversee and optimise the KHH website: creating and updating content for the charity and clinical colleagues, including the EPiC Resource Centre.
- Work with the Website Editor and Supporter Care team to ensure that integration of the CRM (Beacon) and website is optimised, to maximise supporter journeys, supporter preference compliance and insights.
- Work together with relevant charity and clinical colleagues and our designer to prepare, design and deliver high-quality marketing materials.
- Work with the Marketing & Communications Officer to oversee the production of the monthly supporter e-newsletters.
- Alongside your immediate team, manage production of the bi-annual Katharine House magazine from start to finish, with content and thematic planning with fundraising and volunteering managers.
- Lead on content creation to use across the charity. Continue to manage and regularly update our library (filed, captioned, tagged) of patient, staff and volunteer stories with consent, quality photography and video content for use across all of income generation.
- Manage and oversee the charity’s online channels including website, ensuring accurate, up-to-date and engaging content, and ensure all online advertising (inc. paid social media adverts), Google AdWords grant and SEO are effectively managed.
- Liaise with clinical colleagues at our NHS partner OUH to support key marketing, messaging and communication needs, ensuring our brand is correctly used.
Leadership and people management
- Meet regularly with the Website Editor and Marketing & Communications Officer, fostering positive communication and engagement. Carry out monthly one-to-ones, setting quarterly objectives and recognising training needs where necessary.
- As a member of the management team, represent the culture and values of the hospice and charity sector.
- Manage the ongoing and changing priorities within the team, communicating and sharing progress and changes in a clear, timely manner. Promote collaborative working and its benefits across the organisation.
- Attend regular management meetings, contributing to team strategy and overall management/team needs.
- Act as a positive role model to the charity team and wider stakeholders.
- Actively manage the workload of our designer.
- Where necessary, manage poor performance as it happens and support staff to fulfil their role.
- Network and foster good relationships both internally and externally to the charity.
VISION, MISSION AND VALUES
Vision - our vision is to ensure that every moment matters for patients and families affected by life limiting illnesses in our local community.
Mission - our mission is to ensure that we maximise support for quality, holistic services that meet the complex medical and social needs of our community around the issues of death, dying and loss.
Values
Compassion - we act with compassion and integrity, and ensure that everyone is treated with respect.
Inclusivity - we are committed to our whole community, regardless of background or circumstance.
Sustainability - we work to ensure the continued provisoin of quality palliative and end-of-life care in our community.
To ensure that we maximise support for quality, holistic services that meet the complex needs of our community around death, dying and loss.





The client requests no contact from agencies or media sales.
Your new company
My client is a health-based research charity based in the heart of London. They are looking for an Operations Manager to provide additional support who is comfortable working in senior-level settings and people manage a team of 4-5 Executive Assistants. This role will be fast-paced, and you will be asked to take on all responsibility for various projects. You will be expected to work a minimum of 3 days on-site in their Central London offices.
Your new role
- Manage the team of EAs
- Co-ordinate and deliver all cross-divisional projects, communications, meetings, and wellbeing activities to ensure the effective and smooth running of the division.
- Preparing documents for CEO / CoS including correspondence, reports, minutes, briefing notes and other papers and preparing presentations
- Organising meetings at divisional level, including meetings of the senior management team and external parties
- Manage the team's operational budget, including the tracking of expenditure and review of monthly/quarterly reports. Process expenses and invoices.
- Manage and deliver cross-departmental projects. Act as point of contact for the CEO's office for organisation-wide initiatives.
- Assist in the preparation of papers for internal and external meetings, attending such meetings and producing minutes, action logs or programme documentation.
- Undertake any other work that may be reasonably required from time to time
- Undertake work in accordance with Wellcome policies and principles.
What you'll need to succeed
- EA / Office Management experience
- Excellent people management skills and experience
- Advanced IT Skills - excellent working knowledge of Microsoft Office software, including SharePoint.
- Able to draft correspondence
- Experience of managing projects
- Experience of managing a variety of stakeholders
What you'll get in return
A competitive day rate, with the opportunity to be exposed to some wonderful research within the medical field. You will be working in a location with great transport links within the City of London.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Please note, due to the volume of applications, if you have not been contacted, please assume you have not been successful in the role.
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Bridge 5 Mill is a centre of social change in a historic 5 storey mill on the edge of Ancoats, comprising workspaces and event spaces. Our unique sustainable and ethical approach characterises our building and drives all our activities. Bridge 5 Mill is part of a family of organisations including the Kindling Trust, promoting ecological and social justice through a broad range of projects.
We have just secured funding to fix our broken lift. This is great news, as the period without a lift had a significant impact on our community of tenants, wider users and also therefore, on our income from venue hire (with much less events able to take place during this time). This came on the tail of the Covid pandemic, which transformed how and when people use workspaces and events spaces. The funding means we are now at a pivotal time to rebuild both our events program and our offer as a beautiful, ethical and central venue to hire, as well as exploring how to diversify our services. You will be an instrumental part in the development and growth of our activities and in overcoming these recent challenges.
We are looking for a motivated and passionate person to join our small team here at Bridge 5 Mill. You will be part of an exciting new chapter for our organisation, as we prepare for our events “relaunch”, diversify our services and begin working on exciting new development projects. As our Finance Manager, you will be an integral part of this transition, working alongside the Building Manager and Community Engagement Manager, to increase event occupancy, improve our current services and financially futureproof Bridge 5 Mill.
We are at an exciting time in the life of our organisation and there has never been a more important time for us to deliver our vision. We are looking for someone with the experience, skills and energy to help us do that.
MAIN DUTIES
Bookkeeping;
- Bank reconciliation
- Invoicing and payment management
- Purchases and paying bills
- Assist our accountant with HMRC duties
Prepare financial reports;
- Prepare quarterly management reports for Board of Trustees
- Create budgets & forecasts
- Compare budgets versus actuals & collaborate with the operations team on where to make improvements
- Identify and monitor financial Key Performance Indicators
- Submitting relevant documents to companies House, Charity Commission etc.
Fundraising;
- Research and apply for loans, grants and blended finance options as needed
- Reporting to funders on grant progress
- Liaise with operations team on financial viability of future development plans
Reception cover (to cover annual leave / sickness when needed);
- Sit at reception to cover annual leave / sickness when needed
- Take booking enquiries over the phone & via email
- Respond to tenant queries
- Welcome guests
Other;
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Fulfilling such other duties and assignments as may be required from time to time.
PERSON SPECIFICATION
Essential competence, skills and knowledge;
- Experience in bookkeeping
- Good excel skills
- Ability to work within a small dynamic team
- Experience in financial reporting
- Experience in funding bid writing
- Good administration skills
- Ability to prioritise tasks, good time management and organisational skills
- Good administration and IT skills
- Problem solving skills and proactiveness
Desirable competence, skills and knowledge;
- Excellent communication and interpersonal skills
- Customer service skills
- Experience of reception, hospitality or facilities operations
Essential personal skills;
- Awareness, understanding and enthusiasm for environmental and social change issues
- Drive and enthusiasm to meet set objectives. A high degree of personal motivation and initiative, the ability to work under pressure, whilst working cooperatively in a team environment
- Ability to learn on the job, and respond to possibilities and potential opportunities
- Willingness and flexibility to undertake any relevant training required
Desirable personal skills;
- Understanding of the social change and VCSE sector
- Knowledge of the events and venue hires industry
Salary: £24, 570 pro rata per annum (for a 37.5 hour working week), plus 5% employer pension contribution (actual salary for 22.5 hours a week: £14,742 per annum). Salary based on Real Living Wage 2025/26.
The client requests no contact from agencies or media sales.
Purpose of the Job
Advice Quality and Operations Managers will make sure clients get accurate and appropriate advice and that advisers are supported and can develop their skills.
Maintain a consistent quality of advice and help for clients by providing support, guidance and feedback on a day-to-day basis and using those insights to drive advice service development.
This role is vital in fostering a culture of quality and excellence within the agency, ensuring that both staff and volunteers are well-equipped to deliver exceptional advice services to clients.
Job Description
Strategy and planning
- Work with the Head of Advice to develop and deliver an operational plan to support delivery of the strategic priorities, which is measured, monitored and reported up to the CEO and Board of Trustees.
- Co-ordinate activities, procedures and systems so as to promote the common policies and practices with the appropriate advice services.
- Ensure that the strategy is accessible to and understood by all staff and volunteers and they know the role they play in achieving our goals.
Risk management and compliance
- Regularly review the risks to which the charity is exposed to relating to Advice Services and provide assurance that systems or procedures are in effective operation to manage those risks.
- Ensure the use of systems in place to meet the requirements of all applicable regulatory bodies relating to the Advice Service Delivery.
- Working with the rest of the management team ensures that good data protection practices are embedded in our day-to-day operations.
- Assess requests made in relation to GDPR.
People management and development
- Support team members in continuous learning that will equip and develop people to deliver outstanding advice delivery. Responsibility for the delivery of the training and development plan for the Advice Services Department including, sourcing, delivering, evaluating and maintaining records.
- Supervise the work of paid staff and volunteers
- Maintain and develop standards of service delivery.
- Advise the Head of Advice on staffing and service-related issues.
- Plan and allocate work, monitor achievements of deadlines and key performance indicators and provide support as appropriate.
- Ensure that the service area and projects are adequately resourced.
- Ensure recruitment and selection of paid staff and volunteers as appropriate.
- Develop inclusive learning and development activities to meet quality standards and the organisation’s learning and development plan. Facilitate inclusive group and / or one-to-one learning and development activities. Organise internal and external learning and development activities to ensure the competence and continuing development of staff and volunteers.
- Contribute to the assessment of competence of staff and volunteers. Co-ordinate assessment activities and make final decisions on competence.
- Working with the rest of the leadership team ensures the organisation delivers a fair, inclusive, equitable and transparent employee and volunteer experience, taking account of our EDI aims and in line with employment law and the Equality Act 2010.
- Ensure Open and timely communication that provides information about the organisation and context for decisions that are made, helps to build trust and confidence and earn legitimacy.
- Ensure the effective performance management and development of staff through regular supervision sessions, appraisals and learning and development.
- Ensure Training is delivered and records confirm all client facing paid staff and volunteers that may be involved in providing money and debt information and advice have completed an accredited training programme
- Direct reports: Dependent on advice area, between 5 to 11 Advisors per AQOM, plus volunteers.
Operational performance management
- Maintain, develop and monitor effective and relevant performance indicators and management processes, with particular emphasis on the application of customer insight data and feedback on complaints.
- In line with the Advice Quality Standard, work with the Head of Advice and the other Advice Quality and Operations Managers to ensure that staff and volunteers have adequate supervision and that advisers have access to support at all times when delivering advice to clients.
- Ensuring quality - actively supporting the quality of advice by guiding the team to information sources, checking that all aspects of a client's situation have been considered, checking that follow up work is progressed, and that research and campaigns issues are identified.
- Monitor the quality of advice given to clients to ensure that standards meet Citizens Advice requirements. Completing Case Checking, QAA Audits and independent file reviews (IFR) to ensure quality assurance at a whole service level. Using the insights to further develop the services to clients and skills of advisers.
- Maintain and develop standards of service delivery.
- Take part in internal consistency exercises at least quarterly.
- Providing support - actively supporting each team member to develop their skills and competences, by explaining, guiding, demonstrating, encouraging, suggesting, coaching, giving constructive feedback and challenging appropriately - adapting the level of support to individual competence and need, and taking account of the team as a whole.
- Manage the practicalities of the service: Including overseeing all practical issues relating to the service delivery, ensuring service delivery and adequate cover is in place, allocating the team to face-to-face work and other communication methods, checking waiting times and interview lengths, and if necessary, dealing with client or Citizens Advice emergencies.
- Provide technical support and act as consultant to the advisers.
- Monitoring of service delivery and advice service contracts performance to report against KPIs, with reference to outcomes for clients, identifying any issues and proposed actions. Reporting significant risks to the Head of Advice. Ensure that appropriate systems are developed and maintained for case recording, statistics, follow up work and quality control.
- Client Experience: Use our written process for dealing with complaints, ensuring that regulatory requirements are met (for debt and money advice complaints) to ensure Complaints are handled effectively and data is used to drive improvements where appropriate.
- Ensuring that appropriate data protection procedures are in place and are followed by all workers.
- Lead on safeguarding and gender violence issues in accordance with policies.
Other duties and responsibilities
- Understanding and acceptance of the need to work occasional evenings and weekends, both on site and on-call, as required.
Stakeholder Engagement
- Collaborate with management and other departments to align quality standards with organisational goals.
- Engage with external partners and regulators to ensure compliance with industry standards and share best practices.
Reporting and Analysis
- Prepare and present reports on advice quality metrics to management and stakeholders.
- Utilise data to identify trends, risks, and opportunities for improvement.
Confidentiality and safeguarding
- Confidentiality is a core principle of Citizens Advice. Support the team with the application of the confidentiality policy.
- Implementing adult and child safeguarding policies and training staff and volunteers how to identify and deal with safeguarding concerns.
- Dealing with a conflict of interest and ensuring our service takes the right action to protect the client, our staff and volunteers and the service.
Research and Campaigns
- Ensure that staff and volunteers consistently and accurately generate Advice Issue Codes (AICs), evidence forms and profile data and participate in the Network Panel Surveys
Person Specification | What you need to do this job
Essential Criteria
- Ability to lead and contribute to a team, including the ability to prioritise own work and the work of others, and take decisions in the day to day running of a busy service area.
- Ability to plan and manage projects.
- Commitment to continuing professional development.
- Experience of monitoring and maintaining service delivery against agreed targets.
- Ability to plan and prioritise own time and work and work of others in a pressured environment.
- Experience of analysing information to produce reports.
- Leadership and management ability within the context of understanding the needs of a voluntary sector organisation.
- Ability to communicate effectively in person, in writing and over the telephone with individuals and with a wide variety of organisations and audiences.
- Ability to meet Citizens Advice competence with a minimum of three years’ experience of involvement with advice giving.
- Ability to research, analyse and interpret complex information and to produce and present clear verbal and written reports.
Desired Criteria
- Significant experience managing large advice and helpline services which includes supporting individuals within at least one of the areas of – (for example) welfare benefits, debt management, housing, or health and social care issues.
- Demonstrable experience of driving innovation and service improvement within an advisory/customer focused service.
- Experience of supporting change.
- Well-developed staff management and leadership skills, with strong experience of implementing robust performance management processes.
- Proven ability to communicate effectively verbally and in writing, including excellent IT skills.
- Proven ability to create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff are empowered and motivated to do their best.
- Experience in managing budgets.
- Ability to ensure best use of IT systems and packages in the provision of advice services and the ability to monitor and maintain casework systems and procedures.
- Ability to work with a variety of organisations and to earn and maintain the trust of those people with whom the Bureau deals.
- Ability to contribute to the team combined with willingness to learn and develop and have a positive attitude to change with an ability to plan ahead.
- Access to own transport and able to work at any service location in the Bureau’s area of operation as required.
Application Process:
To apply, please complete the application process on CharityJob. Please submit a concise supporting statement which includes examples and evidence of when you have demonstrated the attributes listed within the person specification. You will be expected to address each point separately and, in the order listed.
If you do not complete a full supporting statement in the requested format, your application may be rejected.
Addressing each point of the person specification
This is a key section of the application which allows you to provide evidence of your experience, knowledge, skills and abilities that are relevant to the role as described in the role profile. Selection is based on an assessment of the evidence you provide against the requirements of the role as set out in the person specification. It is important that you tailor your response to clearly demonstrate how you meet each requirement. No assumptions will be made about your achievements and abilities.
Please provide one example for each requirement. You should choose examples of past experience that clearly demonstrate what we are looking for, and be precise about what you did, how you did it and the outcome or result of your actions. Please try to limit your response to each criterion to a maximum of 200 words.
A useful guide might be S.T.A.R:
- Specific – give a specific example
- Task – briefly describe the task/objective/problem
- Action – tell us what you did
- Results – describe what results were achieved
Please provide recent work examples wherever possible. However, do remember that relevant examples from other aspects of your life, for example: voluntary or unpaid work, school or college work, family or home responsibilities, can also be given.
We are an equal opportunity employer. If you have any requirements (e.g. for attending an interview) please note these clearly on in your letter.
Interview Process:
The closing date is Friday 2nd May 2025, 6pm
Shortlisted candidates will be contacted by telephone, so please give a daytime telephone number or somewhere we can leave a message to arrange an interview.
Our selection process consists of three stages:
- Stage 1 – Telephone Interview:
Initial interviews will take place via telephone on Thursday 15th May 2025.
- Stage 2 – Formal Interview (In-Person):
Candidates who are successful at Stage 1 will be invited to our Stevenage office for a formal face-to-face interview on Monday 19th May 2025.
- Stage 3 – Practical Activity & Final Q&A:
Following the formal interview, candidates will complete a short activity and have the opportunity to ask any final questions.
Please note that Stages 2 and 3 will take place on the same day.
To help people solve their problems by providing options.
The client requests no contact from agencies or media sales.
Communications Specialist
We are looking for an enthusiastic Communications Specialist ready to work in a fast-paced and exciting work environment who can easily grasp and communicate impact to different audiences.
This is a remote working role.
Position: Communications Specialist
Location: Remote
Salary: £32 - £35k per annum
Hours: Full Time
Contract: 2 years fixed term with likelihood of becoming permanent
Closing Date: Monday 28 April 2025, 9am UTC
The Role
As Communications Specialist, you will draft compelling content for different audiences and support the Head of Communications and Membership and the Communications Lead to implement the communications and social media strategy.
Key areas of responsibility include:
· Coordination across the team and external stakeholders
· Content generation
· Drive efficiency and continuous improvement
· Use relationships for change
· Visual identity
The role is currently fixed term with likelihood of becoming a permanent role.
About You
You will be an excellent coordinator to help drive efficiency, input from across the team, and external stakeholders, helping to meet time-bound communications. You will be an exceptional writer across different platforms and a strategic thinker. You will love the opportunities that come with working in an entrepreneurial environment and across a friendly and busy team.
You will have experience of:
· Working in a communications role or another relevant field.
· Excellent project management, coordination and organisational skills.
· Creating compelling communications, particularly for digital (website, newsletter and social media).
· Communicating well with external suppliers and partners, including funders.
· Designing and implementing communications plans which have delivered impact, which map relevant audiences and develop messages that resonate with them.
· Project managing high-profile moments for organisations (for events, research or campaigns).
About the Organisation
Join a leading global membership organisation that brings together over 200 consumer organisations in more than 100 countries to empower and champion the rights of consumers.
Working with Members and partners from government, business and civil society across national borders, the organisation addresses systemic global issues that impact people in the marketplace – safeguarding rights amidst rapid digitalisation, driving consumer empowerment in the shift towards sustainable living, delivering a fair and safe financial system and more. Working here provides the opportunity to build solutions and partnerships to address the foremost marketplace issues and opportunities at global scale.
Employee Benefits
Employee salary and benefits are offered in line with the statutory requirements in effect for the regional location that the applicant resides in. This includes co-working spaces (up to 2 days at Regus offices) and an allowance for the pension scheme if the individual is hired through Globalization Partners, an international recruitment partner. Holiday entitlement will be specific to each location and will be dependent on the public holidays available in the location.
The role is with an equal opportunities employer with a policy to ensure that no job applicant or employee should receive less favourable treatment on any grounds not relevant to good employment practice.
Other roles you may have experience of could include Digital Communication Officer, Communications Officer, Marketing Specialist/Officer, Digital Communication Specialists, Marketing and Communications Specialist.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
The Team:
The Global Safeguarding Team work together with business delivery units to manage and mitigate safeguarding risks across the organisation.
This role is specifically focused to support the Cultural Engagement (CE) business unit and has a dotted line to the Cultural Engagement Operations team. CE brings together our work in arts, education, English & School Education and research. With a workforce of approximately 1000 globally and an income in 2023/24 of over £230 million, CE delivers impact through research and insight, sector engagement, policy dialogue and a mixed portfolio of commercial and non-commercial work globally.
The purpose of the CE Operations function is to set and support an operating environment that enables CE to efficiently deliver the CE global business plan. It focuses on enabling teams to embed ways of working, good practice, continual improvement and to demonstrate compliance.
The Role:
As Safeguarding Manager, you will lead the implementation of the British Council safeguarding framework and resources across all Cultural Engagement programme delivery and ensure practice is aligned with the global Safeguarding policy and strategy.
As part of this, you will lead the development of fit for purpose resources that can be practically and usefully embedded within the Cultural engagement project/programme lifecycle.
The role is to provide proactive safeguarding advice, consultation and as required, direction and assistance across Cultural Engagement global delivery, ensuring that British Council Safeguarding policies, procedures, tools/resources and protocols are appropriately embedded and adhered to within all activities and programmes.
The role is to promote a positive and proactive organisational safeguarding culture which creates a safe environment for children and adults who come into contact with the British Council. You will ensure the management control and data system is effectively managed and data shared and used intelligently to manage risk.
Accountabilities:
As part of promoting safeguarding the role holder will be required to:
- Embed and manage the overall framework and resources which provide guidance and support for CE programme managers so that they can confidently use them across the programme lifecycle
- Ensure safeguarding due diligence as per requirements of the FCDO – with special referenced to PSEAH – Prevention of Sexual Exploitation, Abuse and Harassment
- Embed safeguarding into programme design and bids to clients.
- Initiate and deliver programmes safely by reducing risk and assisting with the management of any incidents in a professional way linked to agreed global safeguarding risk thresholds.
- Close programmes and conduct lessons learnt to inform new programme design.
- Manage and lead a safeguarding community of practice of experienced programme managers who support the development and maintenance of the safeguarding framework and resources to ensure it responds to the various needs of different sectors, clients and geographies.
- Provide support and advice to a wide range of Cultural Engagement stakeholders, including regional/country portfolio and program and safeguarding leads, as required in relation to British Council activity and risk management, ensuring Safeguarding requirements are understood, measure compliance, share best practice; ensure alignment of approaches and where appropriate co-ordinate messaging in line with the wider corporate and global safeguarding team.
- Based on the British Council global safeguarding case management policy, provide support and guidance to global cultural engagement staff to report and manage incident-based risks.
There will also be collaboration with an extended team consisting of Cultural Engagement teams covering Risk, Internal Communications, Media, Employee Relations and Reward, Contract Management and Legal.
Requirements of the role:
• Experience of working in an international development context and in an international (matrix) organization
• A sound knowledge of international safeguarding standards and service delivery within statutory and non-statutory settings
• Experience of creating, managing and implementing safeguarding frameworks and tools for project and programme management
• Delivering effective safeguarding engagement and learning initiatives
Closing Date: Applications will close at 23:59 on Tuesday 22nd April 2025 UK Time.
Interviews will be held around the first week of May.
You must have the legal right to work in the UK at the time of application.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.
We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
Brief role description:
Reporting to the CEO, this pivotal role will ensure the smooth running of a fast-paced executive office. As a key support to the CEO and SMT, the PA will manage schedules, oversee correspondence, and drive efficient administrative processes. They will coordinate meetings, board papers, and governance tasks, while also supporting operational planning and event logistics. This role requires exceptional organisation, discretion, experience in minute taking and the ability to anticipate and respond to the needs of a dynamic leadership environment. The PA must also embody and uphold the charity’s values - Expert, Passionate, Resilient, Supportive, Open and Honest, and Collaborative - in all aspects of their work.
Interested? Want to know more about the Charity? Please visit the Charity Website.
Do you have previous experience supporting senior executives or board-level professionals? Are you a proactive problem-solver with the ability to anticipate needs and take initiative? Do you have experience in minute taking, excellent organisational skills with the ability to multitask and manage competing priorities? Have a look at the Job Description attached.
What’s in it for you? Check out the Benefits sheet attached.
If Discretion and Professionalism are your middle names, submit your CV and Cover letter by Monday, 5 May 2025.
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible.
If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
Salary: £50,000 per annum (28 hours/4 days per week). FTE: £62,500 per annum
Location: We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.
Our office is a short walk from King’s Cross station in London. The expectation for this role is to come into the office in London at least one day each week, when most of the team are likely to be in. You can choose where to work for the rest of the time, either in the office or remotely (home or another appropriate location).
Contractually this role is London-based.
Contract: Fixed term contract from: 01 July 2025 – 31 March 2029. Open to discuss alternative engagement options. Part time 28 hours / 4 days per week.
Benefits:
- 25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year). Pro rata for part time hours
- Matched pension scheme up to 7% of salary
- Support for staff with caring responsibilities
- Flexible working
How to Apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below
Closing date for applications: 10am on Wednesday 23 April 2025.
Interview dates: Wednesday 30 April and Thursday 1 May 2025. Interviews will take place remotely on Teams.
We’ll send questions and assessments to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.
Job Information
We have received funding from The National Lottery Community Fund to deliver an exciting new programme, aiming to improve the experience and continuity of hospice care for young people with life-limiting conditions transitioning from children's to adult services.
You will provide clinical leadership of this UK-wide programme, empowering young people, hospices and system partners to overcome the inequities of care experienced by patients and families throughout this transition.
You will become a crucial part of the Programmes Directorate at Hospice UK. This team is responsible for areas of real relevance and importance to our hospices’ membership, including: commissioning support; data, research and evidence; clinical and non-clinical projects; learning platforms: sharing good practice; and a well-regarded and commercially successful portfolio of conferences, including our flagship national conference.
You will bring the clinical leadership needed to deliver this exciting new programme. You will lead our young person’s forum and provide invaluable mentorship to hospices. Supported throughout by our Senior Programme Manager and Team Administrator, you will further develop our Transition Community of Practice and help us collate and share programme data across the sector. You will lead on partnerships and strategic relationships, with Together for Short Lives and other decision-makers across our sector. When representing Hospice UK and our programme externally, you will offer clinical expertise leadership within the field of Transition.
You will have senior palliative care experience, working in the field of transition. You will have led clinical programmes across systems and/or regions, and experience supporting organisations with Quality Improvement projects. You will be an excellent and influential communicator, who embraces working with data while maintaining a strategic overview.
More information about the programme and the role can be found in the candidate information pack - download below.
If you have any questions or would like a discussion about the role please contact the People and Culture team and Hospice UK.
How to apply
Complete the following documents:
- Supporting statement form - download below (where you can demonstrate how you meet the person specification.)
- Equal opportunities monitoring form - download below
Click on the How to Apply button and send your completed forms above and your CV to us by 10am on Wednesday 23 April 2025.
We will shortlist candidates based on their CV and supporting statements.
We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel.
Please make sure you provide your contact details in your email. We’ll contact you to let you know whether we would like to meet you. Please note the interview dates above and let us know if there are adjustments you might need to participate fully in the process.
Employment is subject to a satisfactory DBS check.
To be considered for this role you must have the right to live and work in the UK for your application to be progressed. Hospice UK is an Equal Opportunities Employer.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Woman's Trust
Woman’s Trust was established almost thirty years ago and is the leading specialist in mental health services for women. Led by and for women, it aims to ensure that women affected by domestic abuse can live a safe and healthy life, free from further harm. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recover from the trauma. We support 900 women and children annually, with an income of £1.3m and 40 staff. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers. Alongside our current service provision, we are focused on developing innovative mental health services for young women and girls, launching peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awareness-raising workshops and training for professionals, building on our research and policy expertise to improve systems nationally. As demand for our service grows, we are ambitious to double the number of women we support each year, achieved in large part through the success of our fundraising team in increasing our income.
About the role
As our Temporary Finance Manager, you will be managing a finance assistant and will be part of our organisation’s Senior Leadership Team, helping to collaboratively shape and steer the charity as we work towards our 2022 - 2027 strategy. The Finance Manager is at the heart of Woman’s Trust; you will play an essential role and have oversight of not just the finance team – you will have direct exposure to CEO/Board Members and decision-making for the future of the organisation.
We are looking for a highly motived Temporary Finance Manager with demonstrable experience working in a similar senior level role. You’ll be a fully or part qualified accountant e.g. CIMA/ACA/ACCA/Cipfa, with a thorough understanding of charity accounting.
Hours: Up to 28 hours per week.
Contract: Fixed term from 1st June 2025 to 14th December 2025.
In return, we can offer:
- 25 days' holiday + 3 days at Christmas + Public holidays (pro rata for part-time working)
- Hybrid & flexible working - office based with minimum of 50% of working hours in Woman’s Trust London office, we also support mutually agreed flexible working arrangements
- Cycle to work scheme
- Employee Assistance Program (EAP)
- Mandatory job-related training
- Individual staff professional development budget
- A caring, committed and highly collaborative environment
- Several social events/lunches per year
- Friendly, all women team
To find out more and apply with your CV, please visit our website via the apply button.
Interviews will hold on a rolling basis.
Please note, this post is open to female applicants only – Equality Act 2010, Schedule 9, Part 1 applies.
Borderlands is looking for a Fundraising Manager to join our team. This is an exciting role with real purpose, helping us build a sustainable funding future that supports our values and the people at the heart of our work. At Borderlands, we work alongside people seeking sanctuary, supporting them through the challenges of the asylum system and walking with them on the journey from exclusion to belonging. You’ll be joining a team full of heart, care, and commitment.
Job title: Fundraising Manager
Type of contract: Fixed term contract – 12 months – with scope of extending this
Hours of work: 14 hours per week (between Monday and Thursday to be arranged with the line manager)
Location: preferably at the Borderlands office at The Assisi Centre, Lawfords Gate, Bristol or hybrid. However, we will consider applications for remote work
Salary: FTE £35,235 - £38,626 (£14,094 - £15,450.40 pro rata) depending on experience, plus contributory pension scheme
Annual leave: 10 days A/L per annum (excluding bank holidays)
Reporting: to the CEO
Personal Outlook: The post-holder must have a strong commitment to the voluntary sector and a desire to make a real difference to the lives of asylum seekers and refugees. This role is suited for someone target – driven, with excellent writing skills and great attention to detail. They will be working closely with the CEO, an external fundraiser, the Welcome Centre and Operations Lead, as well as our Finance, Admin and Communications officer. The post holder will be responsible for building on a strong foundation of support from Trusts, Foundations and other grant-making bodies, will cultivate and develop strong relationships with grant-givers to grow our income and support our organisational aims.
About Borderlands fundraising: So far Borderlands’ grant fundraising work has been led by a freelance fundraiser working 3-4 days a month (“Grants and Trusts Fundraiser” in the organisational chart). The Fundraising Manager will work in partnership with them and divide the role and responsibilities according to experience and capacity. Currently, most of our income is from grants; our key funders include the Henry Smith Charity, Garfield Weston Foundation, John James Foundation, Bristol Impact Fund and Nisbet Trust. More info can be found on our latest Impact Report.
This is the first time Borderlands is recruiting for an in-house fundraiser role. In addition to working on grant applications and reports, the manager will support the Finance, Admin and Communication Officer with local giving and developing corporate partnerships.
Some of the benefits of working at Borderlands include:
·Flexible and hybrid work
·Supportive staff team
·Workplace pension contribution
·Optional 1:1 and quarterly staff supervision facilitated by therapists from Trauma Foundation South West
Applications can be submitted in hard copy or by email by Wednesday 7th of May 2025 at 12pm/noon. Late applications unfortunately cannot be considered. We are also unable to accept CVs as applications.
Using Anonymous Recruitment
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You will take the lead on managing our existing corporate partners, creating new and interesting opportunities to grow and develop their engagement and support. Stakeholder management, effective stewardship (planning and delivery) and income management are essential. You will also support the Head of Corporate Partnerships in the development of new partnership opportunities. This role is about shaping and growing corporate fundraising income and so priorities may change and these are fairly fluid, so it’s important that this is an environment that you have experienced before and can thrive in. You will have an innate desire to listen, to learn and to grow in this role.
You’ll be successful in this role if you have a creative and purposeful mindset, with a desire to make the most of opportunities while also being able to ruthlessly prioritise. Valuing and developing high quality relationships will be second nature to you, and written and verbal communication will also be strengths that you apply to the highest standards. Experience in researching and developing potential new partnership prospects, activities and campaigns are also important as well as the ability to work both collaboratively across the whole organisation and independently on your own initiative.