Research jobs

Are you passionate about building relationships, inspiring philanthropy, and making a lasting impact? Gloucester Cathedral is seeking a dynamic and ambitious Development Officer (Individual Giving) to join our dedicated Development Team.

This is a unique opportunity to play a key role in growing and managing the Cathedral’s individual giving income streams. Working closely with the Head of Development, you’ll implement and develop our regular giving and mid-level donor programmes, ensuring our supporters feel valued and engaged. You’ll also lead on donor stewardship, conduct prospect research, and play a pivotal role in managing our new CRM database.

Gloucester Cathedral is an iconic heritage site and a place of inspiration, faith, and community. Our ambitious fundraising campaigns, including In Tune: Music and Organ and The Cloister Project, aim to protect and enhance this extraordinary space for generations to come. Your work will directly contribute to preserving history while shaping the future.

We’re looking for highly personable individual who has experience in fundraising, marketing, or supporter engagement, and a track record of delivering excellent donor care. The successful candidate will have strong communication skills, a proactive and enthusiastic approach, and a willingness to work as part of a close-knit, supportive team.

This is a fantastic opportunity for a motivated and relationship-driven professional to take their next step in fundraising. If you’re ready to help shape the future of Gloucester Cathedral’s fundraising efforts, we’d love to hear from you!

Closing date is 9am on Monday 28th April 2025

Interview date in Gloucester 9th May 2025  

Please note that CVs are not accepted.

We are looking for an Officer, Science to support us in our mission to transform the physics landscape for the UK and Ireland, and ensure a thriving physics ecosystem that contributes to innovation, discovery, research, growth and debate in the UK, Ireland and beyond. We are very proud of our innovative strategy and you can watch this film for more information about our work.

What is it like working at the IOP?

The IOP is a friendly and ambitious organisation. Inclusion and diversity are central to our work and we have a ‘work anywhere’ policy to make working at the IOP as flexible as possible. Looking after our colleagues and supporting them in life and work is our priority, ensuring they can live their best lives, with competitive salaries and generous benefits.

What will I be doing?

• Manage the annual IOP Awards - Medals and Prizes awards cycle, which celebrate outstanding physicists in the UK and Ireland.
• Support our strategic engagement with academia, universities, national research facilities and independent research organisations.
• Play a critical role in delivering our physics impact projects to shape the debate on matters of importance to the physics community in academia and business.

Projects you work on may include:

• Manage the IOP Awards - Medals and Prizes, including managing nominations and scoring on the Awards platform, executing the engagement plan, managing key stakeholders including Awards Committee and providing excellent customer service to nominees and winners.
• Support our impact projects, including encouraging participation from IOP members and Groups and setting up surveys, workshops and meetings to gather evidence from the community.  Past projects include Green Economy, Quantum and Semiconductors.
• Manage and engage with key stakeholders in academia, including IOP Fellows and Members, award winners and universities, bringing new members into the fold.

Who will I work with?

• Members, including Awards Committee, Council Trustees and Special Interest Group Committees.
• Senior individuals within academia and business.
• Staff within the Science and Innovation Department, and across the IOP and IOPP.

Ideally, we hope you’ll apply if your skills include:

Essential Criteria

• Organisational skills – ability to work with minimum supervision, prioritise workload, and handle multiple tasks at once.
• Interpersonal and teamwork skills – ability to positively communicate with others, work with colleagues to deliver collaborative outcomes and the confidence to listen and understand.
• Communication skills – ability to express information clearly and effectively in written and oral form.

Nice to have

• Understanding and passion for physics/a physics undergraduate degree or equivalent.
• Experience of a membership organisation.

How will I be working?

The Institute of Physics is an inclusive employer and our people are at the heart of our approach to delivery. Following the impact of COVID-19, we have developed a new, innovative and exciting trust-based model of flexible working called How We Work. This empowers our staff to choose both individually and as a team how, when and where they work to deliver the goals of the organisation, acknowledging that there will be occasions where in-person meetings, collaborations and events will help generate greater impact. The How We Work initiative is based on the principles of collaboration, trust, flexibility and agility. You will be allocated a ‘base’ office which can also be a chosen place of work. 

For this role, there is a requirement to be in head office on average 1 - 2 days per week to support team collaborations. 

Why should I want to work for the IOP?

The Institute of Physics (IOP) is the professional body and learned society for physics in the UK and Ireland - we seek to raise public awareness and understanding of physics and support the development of a diverse and inclusive physics community. As a charity, we’re here to ensure that physics delivers on its exceptional potential to benefit society. 

We have an ambitious new corporate strategy and you’ll play a part in helping us to deliver it.  There’s never been a more exciting time to join the IOP - watch our film to find out more about our work. 

As well as a competitive salary and professional development opportunities, we offer employees a comprehensive benefits package including:

• An excellent pension scheme
• Private medical insurance
• Generous annual leave (25 days starting as a standard pro rota where required)
• Gym Membership (Via salary sacrifice)
• Company closure between Christmas and New Year and much more!  

To apply for this role please click the link below, best of luck with your applications!

The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity.

Debt Advisor

The Advice Services directorate at Toynbee Hall is central to our commitment to address and alleviate poverty in London and beyond. Specialising in debt, welfare benefits, legal support, and generalist advice, our directorate has proven instrumental in significantly enhancing the financial wellbeing of those we serve. Last year alone, our efforts helped individuals and families to be over £23 million better off, showcasing the direct impact of our work.

Scope of role

The Debt Advisor is responsible for providing comprehensive, video debt advice to prisoners across thirteen (13) HMPPS sites, tailored to their specific circumstances. This role involves conducting detailed interviews to understand clients’ financial problems, researching options, and helping clients make informed decisions. The advisor ensures income maximisation and provides ongoing casework support, acting on behalf of clients where necessary. Maintaining up-to-date case records and staying informed about relevant legislation, policies, and procedures are crucial aspects of the role. The Debt Advisor is also expected to complete continuous professional development and contribute to the team’s overall objectives by meeting targets, prioritising workloads, and demonstrating financial efficiency. The may also be required to attend meetings on-site at various prisons and host workshops for prisoners.

Key Responsibilities

Accurate, effective and individually tailored advice

• Interviewing those that access our service using sensitive listening and questioning skills to allow them to explain their problem(s) and empower them to set their own priorities.
• Researching and exploring options and implications so that those accessing our service can make informed decisions.
• Providing in-depth quality advice and on-gong casework, including acting for the client where necessary using appropriate communication skills and channels.

Detailed case records

• Maintaining detailed case records, ensuring that all work meets all auditing and quality standards and the requirements of the funder.
• Ensuring all case records and written up in a timely manner.

Up-to-date training

• Completing a minimum of 16 hours/ equivalent of technical debt advice DPD accredited training or qualifying activity.
• Maintaining an up-to-date record of all training sessions.

Teamwork

• Work to an agreed work-plan, meeting targets and milestones, whilst prioritising and managing your own workload.
• Be an active member of the team, identifying opportunities for your own development, and demonstrating financial efficiency and value for money throughout your work.
• Compliance with Toynbee Hall policies and procedures, including health and safety.

Other

• Travel to HMPPS sites as required
• Undertake additional tasks as delegated by DFA Management

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.

Hybrid – within commuting distance of Birmingham, Blackburn, Bradford, Bristol, Doncaster, Liverpool, London or Redcar

About us

The National Institute of Teaching (NIoT) has an unswerving commitment to high-quality, evidence-informed teacher education and is on a mission to improve the quality of teacher and leader development across the system.

Our programmes are designed by teachers and leaders who understand the joys and pressures of school life. We work in collaboration with schools across the country, ensuring that findings from our research benefit all schools, teachers and leaders.

We are seeking a motivated and enthusiastic Communications Manager to join our national Partnerships team. The Partnerships team is responsible for the marketing, communication and recruitment of all our programmes nationally, as well as developing our brand, story and sharing our research.

About the role

As the Communications Manager, you will work hand in hand with the Head of Policy & Communications to help shape the voice and brand of the National Institute of Teaching. Your work will help NIoT to articulate our value to the education sector and build our reputation by engaging key stakeholders with our work.

As someone with a strong marketing and communications background, your understanding of how to adapt your approach to different audiences is crucial as we interact with a range of stakeholders, from frontline teachers to government policy makers. A strategic thinker, you will have excellent project management skills, holding the responsibility for leading key communication campaigns and event project plans.

A key aspect of the role is to have operational oversight of our key communication channels, such as the website, social media and email newsletters. Your meticulous attention to detail will ensure that our content across these channels is always of the highest quality and reflects our brand and tone of voice.

There is a huge amount of potential to make an impact through this role and bring your own ideas to the table. If you feel this opportunity sounds like a perfect fit for your skills and expertise, then we'd love to hear from you.

This is a hybrid role, and it is anticipated that the postholder will work on campus one day per fortnight. We offer flexible working and would consider part-time hours for the right candidate.

We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries and are committed to employing a team that has diverse skills, experiences and abilities.

Key benefits

• Highly competitive pay and pay progression opportunities
• Flexible start and end working times
• Flexible working opportunities, including hybrid working
• At least 27 days’ holiday a year (plus 8 bank holidays), rising to 33 days after five years’ service
• Entry to the Local Government Pension Scheme
• A stimulating, supportive and rewarding working environment with a dedicated team of like-minded professionals
• Excellent opportunities to develop your skills and experience and to progress your career

For more information and to apply, please visit our vacancies page.

Closing date: 11:59pm on 21 April 2025.

This post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children’s Barred List Check, and an Occupational Health Check is required as a condition of employment.

Looking for the next step in your fundraising career? Join our friendly team and help make things better for patients and their families at University Hospitals Coventry & Warwickshire.

UHCW Charity funds projects outside of the NHS budget, from tiny gel pillows to support premature babies' heads, to world-leading research into lung cancer. If you're ready to make a difference, UHCW Charity needs your expertise to join our expanding team.

Based in Coventry, you will coordinate and develop our community and events fundraising activity. This will include working with community groups, individuals, schools and more, as well as event management and working with teams across the Trust.

This is your chance to make a difference, whilst being fully supported as you develop your career with us.

Position: Community and Events Fundraiser

Responsible to: Fundraising Manager

Location: UHCW Charity, Main Reception, Coventry, CV2 2DX

Hours: 37.5 hours per week (full-time)

Salary: £27,000 - 34,000 (depending on experience)

Annual leave and pension:

• 35 days annual leave (including bank holidays)
• Company pension scheme with matched contributions of up to 7%

Closing date: 17:00 on Thursday 1st May 2025

Interviews: Date TBC

About The Role

About the opportunity

We are looking for an exceptional individual who will support the development and delivery of the corporate safeguarding function across the Society, ensuring that people at risk are supported to remain safe and have timely access to appropriate support and intervention, in line with legislative requirements and good safeguarding practice. The corporate safeguarding function is a strategic function that encompasses all areas of safeguarding advice and assurance required for the safe delivery of projects, partnerships and events.

About you

You will have substantial experience in project management and the ability to problem solve creatively, alongside experience of creating rapport and influencing management both within and outside your organisation. You will be able to confidently apply your knowledge, skills and experience to the work of a large organisation committed to supporting people with dementia and their families.

The role reports into a Corporate Safeguarding Manager.

Interviews date: w/c 5th May

What you’ll focus on:

- Support the research on safeguarding adults at risk and contribute to subsequent analysis, reporting and policy / procedures development. Report writing is an essential skill required.
- Support the research and identification of safeguarding gaps and risks at a corporate level.
- Lead and/or support projects initiated by or related to aspects of Corporate Safeguarding.
- Support the development and implementation of the organisation’s safeguarding strategy and policies.

About Alzheimer's Society

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground breaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
 
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
 
Our commitment to Equity, Diversity, Inclusion & Belonging
 
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer’s Society.
 
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
 
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.

We’ve got an exciting opportunity for a highly organised executive assistant to take on a role supporting our CEO and other senior leaders. This role offers the chance to work closely with the leadership team to support the delivery of strategic projects and support our working groups.

Share is a registered charity and a centre for training and wellbeing. We provide a range of programmes helping adults with learning disabilities, autism and other support needs become more happy, healthy, and independent. Our vision is a world where disabled people are fully included in society, living the life they choose, and we need talented people like you to help us make that happen. 

You’ll play a key role at Share, making sure the day-to-day management of the CEO’s office is organised and productive, and that all matters are dealt with in a professional, efficient, and sensitive manner. You’ll support fundraising at Share, so we can do more great work supporting our students. You’ll conduct research and compile data to support decision-making and help demonstrate the impact we make.  

Main responsibilities  

• You will provide support to the CEO on strategic and improvement projects 

• You will provide high-level and comprehensive executive support to the CEO, including efficient coordination of meetings and other appointments on behalf of the CEO  

• You will liaise with Share’s board by taking and producing Share board minutes and supporting new trustees 

• You will provide support with fundraising and provide data about our students to support fundraising applications 

• You will work with the CEO and working parties to organise annual events such as the Share awards 

Who we’re looking for 

• You’ll be a proactive and organised person who embodies our values 

• You’ll be comfortable working to different deadlines and working on a variety of tasks 

• You’ll have excellent attention to detail, keen to develop new skills and be trustworthy and discreet  

• You’ll be happy to work on solo projects but are also keen to play your part in small teams 

• Most importantly, you’ll share our values and our enthusiasm for changing lives for the better 

Why work for us? 

Share is committed to empowering disabled people. You’ll make a difference every day, helping people to live as independently as possible. 

Our values drive us forward. They provide the framework for everything we do, including who we hire. We believe everyone has something to offer others, and we build on people's individual talents, interests and abilities. We think happy employees are successful employees. 

We won employer of the year at the Wandsworth Business Awards in 2019 and we hold gold Investors in People accreditation. This means we truly understand the value of people: we focus on what people can do, not what holds them back. And we have robust policies in place so that every single person working at Share takes ownership for making our programmes come to life. 

We’ve been praised for our thorough induction process and supportive working environment where everyone has a voice and is valued. You’ll be surrounded by people who support you, challenge you, and inspire you. 

How to apply 

We actively encourage applications from people from minoritised ethnic communities and with lived experience of a learning disability and/or autism. This is because we believe our staff should reflect the diversity of our student body wherever possible in order to provide the best possible service. 

To apply for this role, please send us your CV and a personal statement addressing the three questions below:

1. What do you think are the three most important qualities of an EA and how have you demonstrated them? 
2. What strategies do you use to stay organised and keep track of numerous ongoing projects or tasks? 
3. Describe what you would do organise and deliver an event smoothly

Please also let us know your preferred working hours / locations. This can be a hybrid role. 

If you would like to have chat about the role or visit us prior to applying, please contact a member of the HR team.

We focus on ability and believe people work best when they feel valued, safe and happy. We do all that we can to make sure that Share is friendly and welcoming to everyone. All CVs and applications are sanitised to ensure unbiased recruitment, and if you make it to interview stage, some questions will be sent in advance. All disabled applicants who meet the minimum criteria will be offered an interview. 

This job is subject to two satisfactory references, an enhanced DBS check and providing evidence of the right to work in the UK. If you are disabled and would like to discuss other ways of submitting your application, please contact us. 

Our privacy policy for job applicants can be found on our website.

We look forward to receiving your application. 

Your new company
Join a leading organisation dedicated to driving innovation and excellence in the field of research and discovery. As part of the research team, you will be at the heart of streamlining operations and ensuring alignment with goals. This is your chance to be part of a team that drives innovation and excellence in the field of research and discovery.
Your new role
As an Executive Assistant to Senior Leadership, you will provide executive support to the Executive Director and team coordination for the department. You will collaborate across the organisation and with external partners, offering flexible cover for other EAs and PAs. Your responsibilities will include effective diary and email management, preparing documents, organising meetings, arranging travel, and supporting the delivery of operational excellence.
What you'll need to succeed
We are looking for a motivated individual with EA/Office Management experience, extensive experience of managing complex diaries and scheduling for senior leadership, and the ability to handle and streamline simultaneous requests. High attention to detail, adaptability, advanced IT skills, strong communication abilities, and adeptness at delivering high-quality projects within tight deadlines are essential. You should have a methodical approach, a keen understanding of our mission, and the ability to build strong stakeholder relationships.
Skills and Experience needed:

• Experience in EA/Office Management and delivering key projects to a high standard within tight deadlines.
• Ability to address conflict and make decisions.
• Experience in calendar management, drafting correspondence, and managing inboxes.
• Methodical and organised approach to work with very high attention to detail.
• Ability to deal professionally with confidential materials and issues.
• Ability to work on multiple pieces of work across stakeholder groups, adapt to changing priorities, and deal with issues as they arise.
• Strong interpersonal skills with the ability to build strong relationships with a wide range of stakeholders at all levels.
• Advanced IT skills, particularly in Microsoft Office and SharePoint.

What you'll get in return You will be part of a team that makes a difference, contributing to a diverse and inclusive culture across the organisation. You will have the opportunity to work closely with senior leadership, gain valuable experience, and be involved in key projects that drive innovation and excellence.
What you need to do now
If you are ready to embark on a rewarding career with my client, apply now and join a team that is dedicated to making a difference. I have a full job spec and candidate briefing I can share with you after the initial CV review.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

At Ambitious about Autism, we're currently looking for an Interim Deputy Director of External Affairs to join our team on a 9 month FTC.

While this role covers all our External Affairs functions, you'll be particularly expected to have knowledge and expertise in providing leadership in policy-influencing and campaigns. You'll provide leadership of AaA's External Affairs strategy to ensure the needs of autistic children and their families are high on the political and media agenda.

You'll have an externally-facing role in policy influencing, representing AaA in coalitions with relevant government departments among parliamentarians, as well as increasing AaA's profile through an effective communications strategy.

We are looking for someone who has:

• Substantial experience, knowledge and understanding of the policy landscape, including political and legislative processes, and local government structures and processes
• Extensive experience of developing and delivering strategic, integrated communications programmes
• Demonstrable leadership of successful policy-influencing activity, including stakeholder engagement and above/below the line influencing strategies
• Proven experience in strategy development

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

We are seeking a Political Adviser to join our Politics Team at this crucial time for accelerating the shift away from oil and gas. Uplift is a campaigning and research organisation helping to move the UK towards a fossil fuel-free future and to support a just transition away from fossil fuel production. 

The role

As one of Uplift’s Political Advisers, you will play a central role in building political support for the UK’s transition away from oil and gas extraction. Your role will sit within Uplift’s Politics Team, and will involve working closely within networks across Westminster. You will be a skilled communicator able to support the implementation of Uplift's political strategy, and use your initiative and political instincts to further the political debate on phasing out fossil fuels. 

Responsibilities

Core responsibilities include:

• Support the implementation of Uplift’s public affairs strategy. 
• Grow and maintain Uplift’s networks in and around Westminster, including by attending events, receptions and proactively setting up meetings with key stakeholders and decision makers. 
• Write compelling briefings, and other communications suitable for a political audience. 
• Monitor and advocate Uplift’s priorities in political, policy and legislative processes.
• Support the running of the Climate APPG, to which Uplift provides the secretariat, including running parliamentary events.

About you

Our ideal candidate will have:

• Experience engaging with UK parliamentary procedures, and legislative processes. 
• Highly organised, with experience in programme delivery, coordination, and administration.
• Excellent networking and relationship-building skills, and experience of working with MPs.
• A track record of using initiative and seeking opportunities to secure winning outcomes. 
• Motivation, initiative, exceptionally high standards, a collaborative approach, and associated qualities needed to work in a dynamic new organisation.
• A good understanding of UK climate and energy policy.
• A strong commitment to Uplift’s mission and core values of equity and climate justice.
• We welcome applications from candidates from minority backgrounds. Candidates must have the right to live and work in the UK.

Accessibility and Anti-oppression are at the core of Uplift’s values and therefore we strongly encourage applications from candidates whose backgrounds or accessibility/support needs mean they have been traditionally under-represented in the climate and environment sector. If you are unsure if you meet the requirements or feel you will be disadvantaged by the process then please contact us so we can see how we might provide support.

• Location: London, UK 
• Hours: Standard working hours 9.00 - 17.30, with availability to attend external events which may fall outside these hours. 
• Benefits: Annual Professional Development Allowance, Employee Assistance Programme, home office set up allowance, consideration of flexible working requirements and work/workplace adjustments, and organisational focus on employee wellbeing. 
• Starting date: June 2025 (negotiable) 
• Closing date:  Sunday 11th May 2025, 23:00
• Proposed interviews: w/c 26th May 2025

​

Purpose of the Job

Advice Quality and Operations Managers will make sure clients get accurate and appropriate advice and that advisers are supported and can develop their skills.

Maintain a consistent quality of advice and help for clients by providing support, guidance and feedback on a day-to-day basis and using those insights to drive advice service development.

This role is vital in fostering a culture of quality and excellence within the agency, ensuring that both staff and volunteers are well-equipped to deliver exceptional advice services to clients.

Job Description

Strategy and planning

• Work with the Head of Advice to develop and deliver an operational plan to support delivery of the strategic priorities, which is measured, monitored and reported up to the CEO and Board of Trustees.
• Co-ordinate activities, procedures and systems so as to promote the common policies and practices with the appropriate advice services.
• Ensure that the strategy is accessible to and understood by all staff and volunteers and they know the role they play in achieving our goals.

Risk management and compliance

• Regularly review the risks to which the charity is exposed to relating to Advice Services and provide assurance that systems or procedures are in effective operation to manage those risks.
• Ensure the use of systems in place to meet the requirements of all applicable regulatory bodies relating to the Advice Service Delivery.
• Working with the rest of the management team ensures that good data protection practices are embedded in our day-to-day operations.
• Assess requests made in relation to GDPR.

People management and development

• Support team members in continuous learning that will equip and develop people to deliver outstanding advice delivery. Responsibility for the delivery of the training and development plan for the Advice Services Department including, sourcing, delivering, evaluating and maintaining records.
• Supervise the work of paid staff and volunteers
• Maintain and develop standards of service delivery.
• Advise the Head of Advice on staffing and service-related issues.
• Plan and allocate work, monitor achievements of deadlines and key performance indicators and provide support as appropriate.
• Ensure that the service area and projects are adequately resourced.
• Ensure recruitment and selection of paid staff and volunteers as appropriate.
• Develop inclusive learning and development activities to meet quality standards and the organisation’s learning and development plan. Facilitate inclusive group and / or one-to-one learning and development activities. Organise internal and external learning and development activities to ensure the competence and continuing development of staff and volunteers.
• Contribute to the assessment of competence of staff and volunteers. Co-ordinate assessment activities and make final decisions on competence.
• Working with the rest of the leadership team ensures the organisation delivers a fair, inclusive, equitable and transparent employee and volunteer experience, taking account of our EDI aims and in line with employment law and the Equality Act 2010.
• Ensure Open and timely communication that provides information about the organisation and context for decisions that are made, helps to build trust and confidence and earn legitimacy. 
• Ensure the effective performance management and development of staff through regular supervision sessions, appraisals and learning and development.
• Ensure Training is delivered and records confirm all client facing paid staff and volunteers that may be involved in providing money and debt information and advice have completed an accredited training programme
• Direct reports: Dependent on advice area, between 5 to 11 Advisors per AQOM, plus volunteers.

Operational performance management

• Maintain, develop and monitor effective and relevant performance indicators and management processes, with particular emphasis on the application of customer insight data and feedback on complaints.
• In line with the Advice Quality Standard, work with the Head of Advice and the other Advice Quality and Operations Managers to ensure that staff and volunteers have adequate supervision and that advisers have access to support at all times when delivering advice to clients. 
• Ensuring quality - actively supporting the quality of advice by guiding the team to information sources, checking that all aspects of a client's situation have been considered, checking that follow up work is progressed, and that research and campaigns issues are identified.
• Monitor the quality of advice given to clients to ensure that standards meet Citizens Advice requirements. Completing Case Checking, QAA Audits and independent file reviews (IFR) to ensure quality assurance at a whole service level. Using the insights to further develop the services to clients and skills of advisers.
• Maintain and develop standards of service delivery. 
• Take part in internal consistency exercises at least quarterly.
• Providing support - actively supporting each team member to develop their skills and competences, by explaining, guiding, demonstrating, encouraging, suggesting, coaching, giving constructive feedback and challenging appropriately - adapting the level of support to individual competence and need, and taking account of the team as a whole.
• Manage the practicalities of the service: Including overseeing all practical issues relating to the service delivery, ensuring service delivery and adequate cover is in place, allocating the team to face-to-face work and other communication methods, checking waiting times and interview lengths, and if necessary, dealing with client or Citizens Advice emergencies.
• Provide technical support and act as consultant to the advisers.
• Monitoring of service delivery and advice service contracts performance to report against KPIs, with reference to outcomes for clients, identifying any issues and proposed actions. Reporting significant risks to the Head of Advice. Ensure that appropriate systems are developed and maintained for case recording, statistics, follow up work and quality control.
• Client Experience: Use our written process for dealing with complaints, ensuring that regulatory requirements are met (for debt and money advice complaints) to ensure Complaints are handled effectively and data is used to drive improvements where appropriate. 
• Ensuring that appropriate data protection procedures are in place and are followed by all workers.
• Lead on safeguarding and gender violence issues in accordance with policies.

Other duties and responsibilities

• Understanding and acceptance of the need to work occasional evenings and weekends, both on site and on-call, as required.

Stakeholder Engagement

• Collaborate with management and other departments to align quality standards with organisational goals.
• Engage with external partners and regulators to ensure compliance with industry standards and share best practices.

Reporting and Analysis

• Prepare and present reports on advice quality metrics to management and stakeholders.
• Utilise data to identify trends, risks, and opportunities for improvement.

Confidentiality and safeguarding

• Confidentiality is a core principle of Citizens Advice. Support the team with the application of the confidentiality policy.
• Implementing adult and child safeguarding policies and training staff and volunteers how to identify and deal with safeguarding concerns.
• Dealing with a conflict of interest and ensuring our service takes the right action to protect the client, our staff and volunteers and the service.

Research and Campaigns

• Ensure that staff and volunteers consistently and accurately generate Advice Issue Codes (AICs), evidence forms and profile data and participate in the Network Panel Surveys

Person Specification | What you need to do this job

Essential Criteria 

• Ability to lead and contribute to a team, including the ability to prioritise own work and the work of others, and take decisions in the day to day running of a busy service area.
• Ability to plan and manage projects.
• Commitment to continuing professional development.
• Experience of monitoring and maintaining service delivery against agreed targets.
• Ability to plan and prioritise own time and work and work of others in a pressured environment.
• Experience of analysing information to produce reports.
• Leadership and management ability within the context of understanding the needs of a voluntary sector organisation.
• Ability to communicate effectively in person, in writing and over the telephone with individuals and with a wide variety of organisations and audiences.
• Ability to meet Citizens Advice competence with a minimum of three years’ experience of involvement with advice giving.
• Ability to research, analyse and interpret complex information and to produce and present clear verbal and written reports. 

Desired Criteria

• Significant experience managing large advice and helpline services which includes supporting individuals within at least one of the areas of – (for example) welfare benefits, debt management, housing, or health and social care issues.
• Demonstrable experience of driving innovation and service improvement within an advisory/customer focused service.
• Experience of supporting change.
• Well-developed staff management and leadership skills, with strong experience of implementing robust performance management processes.
• Proven ability to communicate effectively verbally and in writing, including excellent IT skills.
• Proven ability to create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff are empowered and motivated to do their best.
• Experience in managing budgets.
• Ability to ensure best use of IT systems and packages in the provision of advice services and the ability to monitor and maintain casework systems and procedures.
• Ability to work with a variety of organisations and to earn and maintain the trust of those people with whom the Bureau deals.
• Ability to contribute to the team combined with willingness to learn and develop and have a positive attitude to change with an ability to plan ahead.
• Access to own transport and able to work at any service location in the Bureau’s area of operation as required.

Application Process:

To apply, please complete the application process on CharityJob. Please submit a concise supporting statement which includes examples and evidence of when you have demonstrated the attributes listed within the person specification. You will be expected to address each point separately and, in the order listed.

If you do not complete a full supporting statement in the requested format, your application may be rejected.

Addressing each point of the person specification

This is a key section of the application which allows you to provide evidence of your experience, knowledge, skills and abilities that are relevant to the role as described in the role profile.  Selection is based on an assessment of the evidence you provide against the requirements of the role as set out in the person specification.  It is important that you tailor your response to clearly demonstrate how you meet each requirement. No assumptions will be made about your achievements and abilities. 

Please provide one example for each requirement.  You should choose examples of past experience that clearly demonstrate what we are looking for, and be precise about what you did, how you did it and the outcome or result of your actions. Please try to limit your response to each criterion to a maximum of 200 words. 

A useful guide might be S.T.A.R:

• Specific – give a specific example
• Task – briefly describe the task/objective/problem
• Action – tell us what you did
• Results – describe what results were achieved

Please provide recent work examples wherever possible.  However, do remember that relevant examples from other aspects of your life, for example: voluntary or unpaid work, school or college work, family or home responsibilities, can also be given.

We are an equal opportunity employer. If you have any requirements (e.g. for attending an interview) please note these clearly on in your letter.

Interview Process:

The closing date is Friday 2nd May 2025, 6pm

Shortlisted candidates will be contacted by telephone, so please give a daytime telephone number or somewhere we can leave a message to arrange an interview.

Our selection process consists of three stages:

• Stage 1 – Telephone Interview:

            Initial interviews will take place via telephone on Thursday 15th May 2025.

• Stage 2 – Formal Interview (In-Person):

            Candidates who are successful at Stage 1 will be invited to our Stevenage office for a formal face-to-face interview                on Monday 19th May 2025.

• Stage 3 – Practical Activity & Final Q&A:

            Following the formal interview, candidates will complete a short activity and have the opportunity to ask any final                   questions.

Please note that Stages 2 and 3 will take place on the same day.

Trusts and Grants Fundraiser 

Hope and Vision Communities is a young, small charity providing supported, move-on accommodation for people who have successfully completed residential rehabilitation.

Do you have experience of writing compelling grant applications? 

We are looking for a Trust and Grants Fundraiser to help us grow our existing income and build a strong portfolio of funders for Hope and Vision Communities. 

This could be done from our small office in Wargrave, at home, or a hybrid mix of both. 

In return we will give you support to succeed, a great group of people to work with and the chance to make a real difference to the people we support.

Job Description: 

We are seeking an experienced and dedicated Trusts and Grants Fundraiser to join our team and lead efforts in securing funding from trusts, foundations, and grant-making bodies. As a vital member of our fundraising team, you will play a key role in sustaining and expanding our impactful community programs. 

Key Responsibilities: 

Research and Identification: 

• Conduct research to identify potential trust and grant funding opportunities. 

• Maintain an up-to-date database of relevant trusts and foundations.

Proposal Development: 

• Prepare compelling and persuasive funding proposals and grant applications. 

• Customise proposals to align with the priorities and requirements of different funders. 

Relationship Building: 

• Cultivate and maintain strong relationships with existing and potential funders. 

• Communicate effectively with donors to provide updates on projects and impact. 

Grant Management: 

• Oversee the administration and reporting requirements for awarded grants. 

• Work closely with the CEO and finance to ensure compliance with grant terms. 

Networking and Representation: 

• Represent the organisation at relevant networking events and conferences. 

• Build a network of contacts within the funding community. 

Budgeting and Financial Acumen: 

• Contribute to budget development for grant applications and proposals. 

• Monitor and report on financial performance related to grants. 

Qualifications and Skills: 

• Proven experience in trusts and grants fundraising within the charity sector. 

• Excellent research, writing, and communication skills. 

• Strong project management and organisational abilities. 

• Familiarity with grant management processes and reporting requirements. 

• Ability to work collaboratively and independently. 

• Passion for community development, social impact, and positive change. 

How to Apply: 

Please apply on this platform. We are looking to recruit asap, and interview will take place as soon as we receive a matching application. 

Hope and Vision Communities Charity is an equal opportunity employer and encourages individuals from diverse backgrounds to apply. 

Join our team and contribute to securing vital funding that empowers communities and brings positive change! 

Hours: 0.4 FTE 

Salary: £28,000 - £35,000 FTE equivalent  (£11,200 - 14,000 pa pro-rata)

About the team

We have big goals over the next few years.

We're going to be fighting for mental health in a way we never have before.

Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

Team information

Will you join us?

Are you passionate about producing high quality, user-centred information? Want to apply your content skills to meaningful work that helps millions of people each year?

We're looking for a senior editorial officer to join our information content team.

Our information service aims to help people:

-Live with and recover from mental health problems

-Understand and access their rights

-Make informed choices

We do this by producing high quality, user-centred content on mental health topics.

We work to:

-Listen to our audience to understand their needs, behaviours and preferences

-Develop the content people need, in a way they can find and use

-Keep all our information current, accurate and informed by lived experience

You'll play an important role in helping us to achieve these goals.

Key duties and responsibilities

As our senior editorial officer, you'll get to:

-Co-ordinate scheduling, production and quality control for our publications list

-Edit a range of content projects (usually digital, sometimes print)

-Brief and work with authors, freelancers, experts

-Gather research, evidence and data to discover user needs, and guide decisions

-Plan and lead user research and user-testing opportunities

-Help develop content production processes, policies and guidelines

About you:

-Passion for creating accessible, inclusive, user-centred content

-A great editor and copywriter - you can put any idea into concise, clear words (and you can spot a typo a mile away)

-A strong project manager who can keep schedules on track

-Skilled in analytics, user research and user testing methods

-Experienced working with experts and other stakeholders

-Advocate for best practice in content design, UX and SEO

-Can engage with people in a respectful and sensitive way - whatever their background

About the team:

We're a warm and friendly team - serious about our work and passionate about supporting one another. You'll be responsible to the Editorial Manager.

Vacancies at this level within our team are rare, and we're excited to welcome a new person.

Plus working at Mind comes with plenty of benefits. Like flexible working. And 30 days of annual leave - which includes 5 'Mind' days, where we close the office for an extra day after Bank holidays.

If all the above sounds interesting to you, we can't wait to hear from you!

Mind's equity statement

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

This role is a 2 year fixed term contract.

This is an exciting time to be joining the ambitious, award-winning brand, marketing and communications team in this new role, to develop and execute impactful marketing and communication strategies for our largest partnerships with Asda and People’s Postcode Lottery.

The next 2 years will be monumental as we celebrate our partnership milestones with Asda Tickled Pink - £100m raised by 2025 and our 30th anniversary in 2026.  It’s also set to be an incredible year for our partnership with the People’s Postcode Lottery as we’re planning to deliver engaging campaigns to amplify our partnership and highlight the impact of the incredible funds raised by players.

You’ll deliver a programme of marketing campaigns and communications across a range of owned, earned, shared and paid channels.  Working directly with our partners and alongside key partnership, marketing and communications colleagues across the charity, this programme of activity will amplify our partnerships, extend our reach, grow our brand awareness, and create meaningful engagement with key audiences. 

About you

We’re looking for an experienced marketing and communications manager who is passionate and enthusiastic about bringing to life the incredible work of our key partners – Asda Tickled Pink and People’s Postcode Lottery.

This is an important role for Breast Cancer Now and one which requires relevant experience in developing, delivering and evaluating integrated, multi-channel marketing and communications strategies.  The role provides a great opportunity to work with stakeholders across the charity, and with our partners, to support the creation and delivery of marketing and communications.  As such, you’ll possess excellent interpersonal skills and be adept at building and managing positive working relationships with people at all levels.  You’ll be dedicated to finding innovative and creative marketing techniques and developing compelling narratives to reach target audiences and will have experience of managing and working beside creative teams, to support the creation and delivery of campaigns.  You’ll also be experienced in measuring and evaluating campaigns and reporting back learnings and recommendations.

The successful candidate will be a confident and experienced project manager, able to work flexibly and manage competing priorities in a fast-paced environment.  Experience of working on charity corporate partnerships would be preferred.

But most of all, you’ll be as passionate as we are about making a significant difference for people affected by breast cancer.

If this sounds like you, we’d love to hear from you!

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date 5:00pm on Monday 21 April 2025

Interview date

First round interviews (online) Monday 28 and Tuesday 29 April 2025

Second round interviews (in person) To be confirmed

(Second round interviews to be held at The White Chapel Building, 10 Whitechapel High Street, London E1 8QS)