Relationship manager jobs in hersham, surrey

About The Role

We’re looking for an inspiring and strategic leader to join the Royal British Legion as a Regional Poppy Appeal Manager in London, however working in South and East Midlands for the first three months. In this fundamental role, you’ll lead a team of Poppy Appeal Managers across your region, supporting them to deliver one of the UK’s most recognised and respected fundraising campaigns. It’s a fantastic opportunity to shape how the Poppy Appeal is delivered locally, all while making a lasting difference to the Armed Forces community.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

You’ll be responsible for guiding your team to meet income and contribution targets, ensuring all activity is carefully planned, well-resourced, and aligned with our wider fundraising strategy. With strong people management skills, you’ll lead by example – motivating your team, driving performance, and ensuring volunteers and supporters feel valued and inspired. You'll also play a key part in budget planning, compliance, and stakeholder engagement, building strong relationships with internal teams, local authorities, and community partners.

This role is perfect for someone with a background in community fundraising, volunteer management, or leading high-performing teams. If you’re passionate about people, results-driven, and excited by the challenge of bringing together communities in support of a cause that really matters, we’d love to hear from you.

At the Royal British Legion, we know the importance of flexibility, so we offer options like our 9-day fortnight while also considering other flexible working arrangements to suit your needs. We want you to feel supported in balancing work with life’s other joys!

You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub. This particular role will require a full UK driving licence. The role will only require occasional travel to South and East Midlands locations during the first three months of the post. On these days, travel will be considered as your London office days.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays), increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Very generous pension contributions, with Employer contributions ranging from 6% to 14%
- A range of flexible working options may be available, depending on your role and the needs of RBL.
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- A range of courses delivered by learning specialists to support your development goals and objectives.
- Opportunities to volunteer.
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Job Title - Sales and Marketing Manager

Contract - Permanent

Hours - 21 hours (part-time 0.6 FTE), 3 days per week

Salary - £19,200 - £21,000 (£32,000-£35,000 FTE), dependent on experience

Location - Home-based

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About Coram Life Education

Coram Life Education is a national charity that supports schools’ Wellbeing and PSHE education, including Relationships and Sex Education. We use dynamic teaching strategies (including drama) and resources within a framework of a fully developed whole-school approach to behaviour, safety and achievement, which also includes a comprehensive online PSHE scheme of work called SCARF, which supports schools’ wellbeing and PSHE education for primary-age children aged 3-11.

About the role

The role focuses on developing and implementing sales and marketing strategies to drive growth in the UK and internationally, manage campaigns, and support our regional Delivery Partner network. It involves building relationships with schools and wider stakeholders, spanning early years, primary, secondary, overseeing fidelity with brand identity, and collaborating with CLE, fundraising and communications teams to align messaging and maximise impact.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: 9th May 2025 at 12pm

Interview Date: 19th/20th May 2025

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Reports to: Head of Marketing, Communications and Membership
Manages: Membership Executive
Salary range: £38,251 – 47,940
Location: London – EC4Y 8EE (Hybrid)
Contract: Permanent, full-time (31.5 hours per week)

Job Purpose
 
As BSR’s Membership Manager you will be responsible for overseeing BSR’s membership offer. You’ll work on plans to recruit members across a range of roles in the rheumatology specialty and engagement tactics to ensure members are retained year on year. 

Working closely with the Head of Marketing, Communications and Membership, you’ll drive forward a compelling value proposition for membership by refining our benefits package and developing tailored audience content. With responsibility for our digital-first membership engagement plans, you’ll work on strategies that drive our engagement, provide real-time feedback and give us insight into how our members behave. 

You’ll lead and coach a Membership Executive to develop their skills and together, provide excellent customer service and membership experience. 

Main responsibilities

Membership recruitment and retention 

• Develop and execute strategies for acquiring new members 
• Engage in digital outreach and in-person networking to promote BSR membership and develop a deep understanding of our audiences and the pressures they face 
• Cultivate relationships with current members to ensure high retention rates and insightful feedback loops 
• Monitor membership trends and adjust recruitment and retention strategies as necessary
• Support strategic networking by facilitating meetings with members and the Senior Management Team/President(s)

Customer service and member engagement 

• Serve as a key point of contact for all member enquiries, providing an exceptional service 
• Ensure a positive experience for new and existing members with engaging communications, including regular newsletters and lifecycle campaigns 
• Organise and host events, webinars, and other member engagement activities to foster community 

Database and process management 

• Maintain an up-to-date and accurate membership database (CRM) and an internal super-user 
• Track membership renewals, payments, and communication preferences 
• Analyse membership data to identify trends, opportunities for growth, and areas for improvement 
• Oversee membership billing, including invoicing, payment tracking, and collection efforts 
• Monitor membership revenue and work with the finance team to report on financial performance
• Develop pricing strategies as needed

Reporting and analysis

• Prepare regular reports on membership growth, retention, engagement, and financials for the Senior Management Team and Board of Trustees 
• Use data and feedback to continuously improve the membership offering from BSR 
• Stay up-to-date on membership trends, membership models, and best practices to keep the BSR offer relevant

Person Specification

1.  Experience of working in membership or relevant customer-facing role 
2.  Experienced in database management and working with digital collaboration tools 
3.  Strong skills in data analytics, insight and impact measurement 
4.  Excellent communication skills and the ability to communicate with a variety of audiences across multiple channels (including digital) 
5.  Strong management skills to direct, support and motivate their staff to perform to high standards
6.  Excellent organisational skills 
7.  Ability to build effective collaborative partnerships with internal and external stakeholders 
8.  Strong problem-solving skills 

Inclusion and Diversity statement

BSR is committed to encouraging inclusion, equality and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We try to reduce as many barriers as we can for those with a disability. We know that everyone is an individual, so please always tell us what we can do to support you. 

We welcome approaches from individuals from underrepresented groups, including those from minoritised communities, and those with a disability, to better reflect the community we serve and help broaden our perspectives. 
Our values are: 

• Celebratory – we celebrate the achievements in rheumatology 
• Inclusive – we support everyone in the rheumatology community 
• Sustainable – we work to reduce the impact of our activities on the environment 
• Leading – we use our profile to drive change and support those working in the specialty 
• Collaborative – we always seek to work with others to have a greater impact 

Digital Service Manager
mySociety

Remote
£45,000 – £55,000 per year
Full-time
Permanent

 

Job description

mySociety is a small, purposeful charity that uses digital tools to help people participate more fully in democracy, make governments and society more transparent, and work together to address big societal challenges. We’re looking for a Digital Service Manager to lead the day-to-day operations of our high-impact, high-volume online services – including WhatDoTheyKnow, FixMyStreet, TheyWorkForYou and WriteToThem.

This is a vital and hands-on role, responsible for making sure these services run smoothly, are compliant with key legal frameworks like GDPR and the Online Safety Act, and that complex user support cases are handled with care and accuracy. You’ll lead on governance and risk management, support a volunteer team, and work closely with product and support staff to make sure our users’ needs are consistently met.

You'll be joining a nimble, digital-first, and entirely remote team – this post is fully remote, so you can work from anywhere in the UK! You’ll also have the opportunity to connect with colleagues face-to-face at our quarterly in-person team meetups.

We’re looking for someone with a strong background in managing digital services, who’s confident with complex support workflows and has a passion for improving services that make a difference. You’ll need excellent communication skills, strategic thinking, and a solid understanding of data protection and information rights.

No recruiters or agencies, please.

 

What does the role involve?

• Keep our services running smoothly, ensuring high-risk or complex support cases are identified and resolved quickly and effectively
• Lead and motivate our user support staff and expert volunteers, creating a productive and supportive environment
• Maintain our strong record of legal and governance compliance across services
• Contribute to the ongoing improvement and development of our services, helping them remain useful, impactful, and aligned with user needs

 

User support and operations

• Triage, prioritise and manage all incoming support queries across services
• Ensure time-sensitive and legally significant cases (e.g. GDPR requests, Online Safety Act reports) are tracked, escalated, and resolved appropriately
• Manage our support workflows and volunteer contributions to deliver timely, high-quality assistance
• Collaborate with product and service owners to share insights and identify areas for improvement
• Help improve help guides and user-facing support documentation

 

Governance

• Maintain and update service policies, processes, and risk management protocols
• Ensure compliance with relevant laws and standards (including GDPR and media law)
• Monitor risk and report issues to senior management
• Coordinate regular internal meetings, reporting on service performance and operational updates

 

Requirements

We think this position would suit you best if you have some or all of the following:

• Experience managing complex, high-traffic digital services
• Strategic thinker with strong judgement and ability to manage ambiguity
• Passion for quality and service improvement
• Excellent understanding of GDPR and experience handling rights-based requests
• Familiarity with Freedom of Information, media law, or moderating online communities
• Skilled in identifying and solving problems and improving systems
• Excellent communication and stakeholder management skills
• Comfortable working in a remote team and supporting volunteers

Not sure you meet every requirement? Please apply anyway! We support learning on the job and adapt roles to match the strengths of the right candidate.

Benefits

This is a permanent role with a salary in the range of £45,000 to £55,000 per year, plus pension (4% employer, 4% employee).

You must be based in the UK and have the right to work here – unfortunately, we can't provide visa sponsorship or relocation support.

We’re committed to supporting flexible working – wherever you are in the UK, we’ll help you find the working setup that suits you best.

 

Deadlines and dates

· Applications close: Thursday 15 May 2025

· Interviews: Mid to end of May (via video call)

· We aim to inform applicants about interview shortlisting by mid-May.

 

Application instructions

Your application should consist of a CV and covering letter. We’ll rely on your covering letter to show us why your skills make you a good fit for this role when we are shortlisting candidates, so take your time getting it right.

We will anonymise all applications before shortlisting. Please don’t include names or contact details in your CV or cover letter. The application process will be through out workable system.

We especially welcome applications from candidates with Black, Asian, or other Minority Ethnic heritage, as part of our commitment to improving diversity within our team.

 

Please note: This role is being advertised by NFP People on behalf of our client.

We’ve recently refreshed and invested in our fundraising team,creating four fantastic new roles that reflect our bold ambitions for the future. This is an incredible opportunity to join a passionate, purpose-driven charity at a pivotal time — bringing your ideas,energy,and experience to a team that’s all about collaboration, creativity, and making a real difference.

Community & Volunteer Manager

Annual Salary - £29,000 – £33,000 

Weekly Hours - 35 hours (full time)

Reporting To - Community & Events Manager

Contract Type - Permanent

Work Location - Primarily based in Guildford (GU1 1TU) with flexible work options.   

BENEFITS - Why Work With Us?

• Generous Holiday Allowance – Enjoy 32 days off a year (including Bank Holidays), with extra days for long service. Plus, we’ll give you your birthday off after your first year – because cake should be mandatory!

• Real Work-Life Balance – We care deeply about your wellbeing and believe in supporting our teams as much as we do the children and families we serve.

• Training That Grows With You – Plus, every team member gets a personal training budget and access to a holistic learning platform to support your development.

• Perks That Make Life Easier – We’ll cover the cost of your DBS check, and you’ll get access to a NEST pension and Simply Health cash plan for everyday healthcare costs.

• Room to Recharge – After 3 years, you’ll be eligible for a career break to refresh, reflect, or do something amazing.

• Parking - No need to play musical chairs with parking spots – we've got free parking just for you!

ABOUT US

Challengers is a charity dedicated to transforming the lives of disabled children and young people through the power of play. We provide inclusive, fun, and safe spaces across the Southeast where children aged 2–18 can make friends, enjoy new experiences, and develop vital life skills. Our unique non-exclusion policy ensures that every child, regardless of the complexity of their needs, is welcomed and supported.

DUTIES & RESPONSIBILITIES

You’ll lead and grow our community fundraising activity — building strong relationships with schools, local groups, and volunteers to help us raise vital funds. You’ll plan and deliver community events, support third-party fundraisers, and be a friendly, visible presence at public events. You’ll also manage our amazing volunteers, creating engaging opportunities and making sure everyone feels valued and supported

You’ll Be Great If...

• Know your stuff when it comes to community fundraising, supporter journeys, and volunteer engagement.

• Have a track record of smashing fundraising targets and running brilliant campaigns or events.

• Love building relationships and can connect with anyone — from volunteers to VIP donors.

• Can juggle projects, use data to guide decisions, and stay cool when deadlines are looming.

• Are tech-savvy, creative with tools like Canva and CRM systems, and happy to travel for the cause.

Confidence can sometimes hold us back from applying for a job- There is no such thing as the perfect candidate.  Challengers is a place where everyone can grow.  We follow equal opportunities so however you identify and whatever your background you bring with you, please apply if this is a role that would make you excited to come into work every day 

Application Closing Date: Mon 5th May

Head to our website for our recruitment pack!

Community Relationship Fundraiser

Hours: full-time 36.25 hours worked between the hours of 8am–6pm Mon-Fri (there is flexibility to adapt the working pattern to suit you)

Working pattern: Remote work with occasional travel as required. Applicants must be based in the UK.

Deadline for applications: 4th May 2025 (we reserve the right to close this vacancy early if we receive a high volume of applications)

Interviews to be conducted: early May (interviews conducted remotely)

Start date in role: Early June

Rare opportunity: Create lasting change with Brake, the renowned road safety charity.

Who we are: Brake has been supporting victims of road carnage since 1995, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly.

What we offer:

- A generous 35 days of annual leave (including bank holidays and 3-day end of year shutdown period, pro-rata for part-time working patterns)

- Annual leave entitlement increases to 37 days following 5 years of service

- Birthday day off

- Enhanced sick pay and compassionate leave

- Death in service benefit

- Pension

- Employee Assistance Programme

- Flexible working

- A rewarding role with purpose

- Be part of a skilled, friendly team with an engaged Board of Trustees 

Who you are: We're searching for a compassionate, and energised, self-starter with competent IT skills to work remotely and outstanding communication skills.

Job purpose:

Reporting to the Fundraising manager & team lead and in the Income Generation team, you will support and guide individuals who raise funds for Brake in our communities, helping them reach their goals and, in turn, raise essential funds for our cause. The Community Relationship Fundraiser plays a key role in developing and growing our community fundraising programme. You will be responsible for inspiring and supporting individuals and groups who undertake community fundraising on behalf of Brake.

You will be supporting Brake's work by increasing income generated from community fundraisers, including individuals, community groups, clubs and associations. Working together with teams across the organisation, you will contribute to a culture of innovation and collaboration to maximise the overall fundraising objectives. 

Make sure you take a look at the job description for further information.

Specifically seeking candidates with:

Essential

• Demonstrate a commitment to ongoing learning and development and to participate in any training relevant to the role and to advance your competencies 

• Previous experience of working successfully within a fundraising role & good knowledge of the charity sector 

• Proven experience of working to and achieving financial targets 

• Strong ability to innovate and drive income growth across different fundraising channels 

• Excellent attention to detail, experience of managing a busy workload, showing resilience, self-motivation, adaptability, working to tight deadlines and meeting your objectives successfully both as an individual and as part of a team 

• A good communicator, with the ability to converse sensitively and empathetically with members of the public, who may be going through current or recent emotional and challenging experiences 

• Good interpersonal and verbal communication skills, professional telephone manner. 

• Flexible, embraces change and development, and can work occasional evenings and weekends when necessary. 

• Proven strong experience of using IT software such as Microsoft Office (Word/Excel/PowerPoint), Outlook, Teams and databases to enhance and improve the delivery of your duties 

• Ability to work proactively and independently 

Desirable

• Ability to analyse data to identify trends and report on findings to support decision making processes 

• Experience of using a CRM database

• Knowledge and understanding of fundraising rules and regulations 

Join our mission: This role is critical in expanding our supporter base, increasing engagement, and maximising fundraising income, ultimately enabling the charity to achieve more.

About us: Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.

Apply now: If you're up for a new challenge and have the skills, apply now. We'd like to get to know the real you through your application, not an AI version. If you do use AI to write your cover letter, please check it and make sure it reflects who you are.

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.

Join us today and be part of the solution! 

Digital Communications Officer 

About NASP 

The National Academy for Social Prescribing (NASP) is a registered charity and company limited by guarantee. Our goals are to promote social prescribing and to bring about a social revolution in wellbeing, as set out in the NASP Strategic Plan.

To learn more about our organisation, partners, and social prescribing, please visit our website. 

At NASP, we operate a flexible, hybrid working model to support both collaboration and individual needs. Most work is carried out remotely, with Microsoft Teams serving as our primary platform for meetings and planning. We also provide access to an office space at London’s Southbank Centre, which staff can use as needed.

Travel may be required for in-person meetings, site visits, events, or team away days, ensuring opportunities for connection and shared learning. Travel requirements will vary depending on the duties of each particular role.

Our working culture values flexibility, wellbeing, and collaboration. We are committed to supporting our staff to work in ways that suit their roles and personal circumstances, fostering an environment where everyone can thrive and contribute to the success of the organisation.

Inclusion at NASP 

At NASP, we are passionate about creating an inclusive workplace. It’s important to that we represent the communities that social prescribing aims to serve and therefore we welcome applicants with lived experience of social prescribing. We also particularly welcome applicants from global majority and LGBTQIA communities, and those who identify as disabled and/or neurodiverse to apply. 

We guarantee to interview candidates who identify as disabled as part of our Disability Confident Scheme commitments, provided that they meet the minimum criteria for the position. 

NASP seeks to be a truly 21st Century employer and organisation. Supporting our staff’s wellbeing is central to that goal, as our staff are one of our greatest assets. We are committed to ensuring fairness and accessibility throughout the recruitment process and will consider reasonable adjustments to meet individual needs. While adjustments will depend on specific circumstances, common examples include: 

• Flexibility with interview times and formats, including location 

• Providing documents, such as the application form, in alternative formats (e.g., large print, braille and pre-recorded video or audio recordings)

If you require adjustments, an alternative method of application, or would like to discuss your specific needs, please contact us, and we will do our best to support you.

How To Apply 

To apply for this role, please complete all sections of the application form (available on the Careers page of the NASP website) and send to the recruitment team by 12:00 (midday) on Monday 28th April.

Please do not send a CV, as we only assess applications based on the information provided in your chosen application format. 

Interviews will be held w/c 5th May, please indicate on your application form if you might be unavailable during this period.

Applications are welcomed from applicants who wish to apply for a position based on a flexible working arrangement. Should a candidate be successful after the interview stage, any reasonable requests will be reviewed and be sought to be accommodated within the needs of the role. All appointments are subject to proof of right to work in the UK, references and a 3-month probationary period. 

To support us with monitoring our commitments to access and inclusion, we kindly ask you to answer our Equal Opportunities form alongside your application. Your responses will not be shared with the panel.

For more information or an informal conversation, please email any questions to our recruitment team. We look forward to hearing from you about the role of Digital Communications Officer. 

Role Details & Staff Benefits 

Salary: £29,500 per annum 

Duration: 12 months (with possibility of extension) 

Hours: Full time 

Location: Hybrid – NASP have an office space at London's Southbank Centre which can be used by staff at any time. The role will be expected to work up to 2 days per week in the office with the remainder at home. There may also be additional occasional travel required for staff days and other events. 

NASP offer a range of core benefits for staff on payroll, including:  

• 30 days paid annual leave per annum, plus Bank Holidays   

• An additional day of paid leave per year on your birthday  

• Opportunities for Volunteering & CPD days each year  

• Opportunity to request flexible working arrangements, including compressed hours  

• Contribution to annual eye test, eyeglass purchase, and flu vaccination  

Purpose of This Role: 

Reporting to the Head of Communications, the role will provide support for a range of Comms functions across the organisation, particularly NASP’s social media, website, newsletter, CRM, and video & graphic design. 

Person Specification: 

Experience & Knowledge: 

• Knowledge and experience of Facebook, Instagram, X, You Tube and LinkedIn platforms, including the creation of organic content and paid for campaigns

• Ability to write, proofread and edit copy to a high standard for a wide range of audiences

• Experience of website management and maintenance 

• Ability to synthesise complex information into simple but accurate content

• Ability to design and create strong visual content suitable for different social media channels and a range of audiences, using Canva or similar programmes 

• Team-player who shares their knowledge and supports colleagues 

• Proactive and organised self-starter able to use their own initiative and make tasks their own 

Skills & Attributes: 

• Affinity with NASP’s Values as defined in the NASP Strategic Plan 

• Video editing skills

• Experience of working on a behaviour-change campaign aimed at the public 

• Experience working with Hootsuite or a similar platform

• Knowledge of Google Analytics

• Experience working with Umbraco or Wordpress 

• Experience of working with a Customer Relationship Management system (CRM) or Microsoft Dynamics

• Knowledge of best Search Engine Optimisation (SEO) practices 

• Understanding of social prescribing and the work of the National Academy for Social Prescribing 

Responsibilities: 

• Develop and execute NASP’s social media plan, ensuring that activity aligns with the organisation’s strategic priorities, and to develop a holistic social media approach based on organisational objectives 

• Support the Head of Communications on website development and management, such as updating, editing and improving pages, using a CMS, sourcing content and ensuring accessibility 

• Lead on NASP newsletter communications, developing customer journeys through the CRM and implementing effective segmentation of audiences and messages

• Lead on internal communications by writing and sending a weekly staff email, updating the intranet

• Generate case studies and other content across all digital channels and to proactively contribute to the editorial calendar, ensuring relevant content is promoted at the optimal time on the most effective channels

• Collating and designing documents such as evidence reviews and reports

• Engage and respond to social media engagements, proactively reaching out and creating opportunities 

• Management of the central communications and enquiries inboxes, responding to and triaging enquiries from external and internal sources

• Create videos and graphics highlighting NASP’s work, and support the creation of videos and podcasts featuring NASP’s ambassadors and projects

• Lead on evaluating impact of social media and related activity and recommending action to take to maximise achievement of objectives

• Grow NASP’s online presence, and to scope further opportunities in line with the business objectives 

• Work with colleagues to deliver NASP’s webinar programme

• Work with Programmes and Corporate Affairs teams to promote NASP’s events, coordinating social media marketing, and to provide administrative support for events when required 

• Administrative support for the Communications team, as required 

• Update NASP’s CRM as required 

Reporting To: Head of Communications  

Partnerships Engagement Coordinator

Job Description

Job Title: Partnerships Engagement Coordinator (Inspiring the Future)

Reports to: Partnerships Manager

Location: Quantum House, 22 – 24 Red Lion Court, Fleet Street, EC4A 3AB. The role is open to hybrid working but the candidate would be expected to be in the office one day per week

Purpose: This is a fantastic opportunity to take on a newly created post in the role of Partnerships Engagement Coordinator for Education and Employers on the internationally recognised Inspiring the Future programme. The Charity aims to ensure that all young people have the inspiration, motivation, knowledge, skills and opportunities they need to help them achieve their potential.

This key post is part of the Partnerships Team with responsibility for supporting the team to deliver various showcase virtual and face-to-face events and activities involving a diverse range of volunteers from the world of work. The role is rewarding and varied and will include supporting delivery of funded partnerships and general administrative support. 

Remuneration: £24-25k per annum

Additional Terms: 30 days paid holiday, exclusive of Statutory Holiday plus competitive pension scheme and a volunteering allowance of up to 5 days – pro rata in accordance with the length of contract. Additional family friendly benefits including enhancements to Statutory Payments.

Appointment Terms: Permanent and full time

 

Job Purpose:

Reporting to the Partnerships Manager and working closely with colleagues in the Partnerships Team, the Partnerships Engagement Coordinator is responsible for working closely with volunteers and school staff to support successful delivery of interactive activities aimed at schools and young people under key funded projects for the charity’s Inspiring the Future and Primary Futures programmes. These programmes leverage technology to raise the aspirations and broaden the horizons of children and young people by connecting them to a huge range of volunteers from the world of work via career related learning activities.

The Partnerships team are responsible for relationship management of the key corporate and charity partners for the charity’s Inspiring the Future and Primary Futures programmes. Partners cover a range of sectors and employment areas and our employer partnerships provide partners employees with the opportunity to engage with schools, and reach many children and young people across the UK, both virtually and in-person.

This role will be split between supporting organisation of activities related to our corporate partners and delivering activities to schools across parts of the country. There is opportunity to interface directly with children and young people from both secondary and primary schools. through facilitating virtual and in person interactive activities with volunteers.

Education and Employers is a small charity working at a rapid pace to bring about change. This is a dynamic role for someone looking to gain a breadth of experience in the charity sector and keen to learn about the education sector and career-related learning, social mobility and volunteer engagement.  We are looking for someone passionate about motivating and inspiring children who relishes working with a range of stakeholders to create impactful activities.

The Engagement Coordinator will work closely with the Partnerships Manager, Partnership Events Lead and wider Inspiring the Future team. This role will work on partnerships including but are not limited to the Department for Transport’s Inspiring Aviation Campaign, Maritime UK Ambassadors, and events associated with employer partnerships such as Bank of America, Tritax Big Box, Queen Elizabeth Scholarship Trust and others.

Exact brief to be finalised with the successful candidate but the role will be expected to:

• Providing administrative support across the team, including record-keeping, responding to incoming enquiries, data entry, meeting minute-taking, scheduling, event coordination, etc
• Monitoring new event registrations from schools and sending welcome emails, keeping this up to date with the latest opportunities and messaging for schools
• Supporting the engagement of employers and volunteers in special activities within funded projects.
• Tracking and reporting back to Partnership Manager and Events Lead on delivery against agreed targets
• Using Salesforce CRM to support with data management, assisting with maintaining up to date records and supporting data cleansing as needed
• Recruiting and engaging schools according to the geographic or sector focus of a funded partnership
• Setting up virtual and face-to-face activities including school liaison, securing volunteers, organising events via the Inspiring the Future system and hosting on tech platforms (Zoom, MS Teams etc)
• Facilitating interactive virtual and face to face activities to connect pupils with volunteers through themed sessions, Q&A or job guessing-game format.
• Supporting and co-hosting teacher training sessions, staff meetings and info webinars to promote Inspiring the Future and encourage engagement and independent usage of the platform.
• Supporting the development of educational resources that provide insight into the world of work and different sectors
• Support the collection of feedback and data after each event to measure impact
  • Managing the enquiries inbox and/or switchboard phone number, responding to enquiries from schools and volunteers about the charity’s work and programmes and how to sign up
• Other ad hoc tasks to support the team as needed, such as administration of school competitions, etc

We are looking for an agile worker, capable of absorbing key information quickly, as well as handle a voluminous workload. The successful candidate will be passionate about supporting young people to realise their potential and understand the power of volunteering. Education and Employers is a small charity working at a rapid pace to bring about change and the ideal candidate will be a self-starter with strong communication skills, able to absorb key information quickly and work well with a small team in a dynamic working environment. 

 

Person specification:

Skills/ Knowledge/ Expertise

Essential

• Minimum one year’s experience in a customer service, school engagement or school-based role
• Experience in successful relationship management – ability to engage confidently and sensitively with schools/colleges and at a range of levels of seniority up to and including headteacher level
• Outstanding customer service and telephone manner, including handling large volumes of email enquiries and dealing with difficult situations politely and assertively
• Strong organisational and administrative skills including close attention to detail and effective time management 
• Persuasive and confident communicator who is influential, and effective in presenting a concept both in person and on the phone.
• Good level of education, demonstrating capability in producing written content to a high standard.
• Demonstrable experience of managing a diverse workload; being able to prioritise work and working under pressure.
• Good working knowledge and practical application of Microsoft Office tools

Desirable

• Passion for supporting young people in realising their potential through harnessing skilled volunteers to engage in education
• Experience in virtual facilitation with children and young people
• Experience of project management and delivery
• Experience of client relationships management (CRM) databases, in particular Salesforce
• Experience of marketing to schools
• Experience of working in a small team
• Experience of working with volunteers
• Understanding of safeguarding, risk management and data protection
• Comfort and confidence in working with data to inform actions

Personal Attributes

• Uphold our charity’s values - Inspiring, Inclusive, Innovative, Impactful, Integrity
• Flexible – responsive to changing operational context and new opportunities
• Team Player: working collaboratively and flexibly to achieve outcomes and is keen to add value to the organisation’s culture and ethos
• Able to undertake some occasional work in the evenings and at weekends
• Able to travel in the UK if required

Application process

The Education and Employers charity values having a diverse workforce.  We are committed to equality of opportunity and welcome applications from individuals from all backgrounds. We offer a range of inclusive employment and family friendly policies as well as flexible working arrangements in order to support staff from different backgrounds. 

The closing date for applications is 9am on Tuesday 29th April and interviews will take place in the week of the 5th May. The organisation reserves the right to conduct interviews and appoint prior to the closing date dependent on the calibre of applications received.

Please send a covering letter setting out your interest in and suitability for the role and a CV.

Please note we will only consider applications with both a CV and covering letter and applications will only be accepted from those with the right to work in the UK with a valid passport/visa. 

The Charity is fully committed to safeguarding those in our care. We plan our recruitment processes to ensure effective timelines for any required vetting processes such as enhanced DBS, qualification, reference and identity checks. The Charity also ensures that each staff member is appropriately trained for their duties with a comprehensive induction process on commencement. 

About the Education and Employers charity

Education and Employers is an independent UK based charity launched in 2009 with the vision of “providing children and young people with the inspiration, motivation, knowledge, skills and opportunities they need to help them achieve their potential”. It aims to achieve this by working with schools, employers, the national bodies that represent them and a wide range of other partners including the government and third sector organisations. The charity also works with partners internationally – more details here.

The charity runs Inspiring the Future, a free service which uses innovative match-making technology to connect volunteers with state schools and colleges, quickly, simply and at scale. Schools can very easily search a massive database of willing volunteers, filter against a wide range of criteria – e.g. subject, sector, career route and send them a message. It enables young people, wherever they live, whichever school they attend, the opportunity to meet people from a wide range of backgrounds doing jobs from across the whole world of work.

Nearly 85,000 people have already volunteered in the UK - people from all levels: apprentices to CEOs and all sectors: apps designers to zoologists and over 85% of English secondary schools have registered. People can volunteer from an hour a year in a local primary or secondary school to chat informally about their job and career route, take part in career speed networking session, give careers insights, provide mock interviews or feedback on CVs through to serving as a governor or trustee.  There is also the opportunity to link up with schools for workplace visits, job shadowing and mentoring.

Inspiring the Future operates on a technology platform kindly developed in partnership with Deloitte, Salesforce and Ordnance Survey. It allows the charity to run national campaigns others focused on specific geographic areas or economic sectors such as engineering, science, health and arts and culture. The campaigns have secured high profile support across government, business and teacher associations and ongoing corporate partnerships including our lead corporate partner Bank of America.

In partnership with the National Association of Head Teachers the charity has developed a version for primary schools called Primary Futures and over 6,500 primaries have already signed up. To see a short clip on how it works please click here.  All campaigns run through Inspiring the Future share a common objective: to broaden young people’s horizons, raise their aspirations and show them the range of opportunities and careers routes e.g. apprenticeships and university open to them. Over 3.5 million interactions between young people and volunteers from the world of work have already taken place.

The charity runs Inspiring Governance the free governor recruitment and support service. This Department for Education funded service aims to get highly skilled volunteers to serve as governors in some of the most disadvantaged schools in England and in so doing help raise educational achievement.

Since the Charity’s launch it has sought to understand what difference employer engagement in education makes to young people and the economy. It works with academics and researchers from around the world and its own research is regularly cited by government and international organisations like the OECD. The research, which has informed and influenced a range of government policies, shows that employer engagement helps improve social mobility, reduces the likelihood of young people becoming NEET (not in education, employment of training), increases the amount they earn in adult life, helps them make better informed career choices and leads to improvements in educational attainment.

Salary includes a payment for annual leave entitlement as the post holder will be expected to work every week during term time.

South East London Mind has been delivering a young person’s counselling service to students at Southwark College for several years.

As a Young People’s Counsellor, you’ll provide an age-appropriate counselling service that allows the students to explore their mental health and wellbeing, along with the socioeconomic factors that impact this. You’ll manage a caseload of students, triaging new clients to the service, coordinating the waiting list and capturing data and outcome measures on a CRM database.

We are looking for someone with a professionally-recognised diploma or equivalent in Counselling or Psychotherapy who has experience of providing counselling to young people aged 14 upwards. As you’ll be working closely with pastoral staff on-site, an ability to work independently but collaboratively, to be proactive and show initiative is essential for this role.

The role will involve:

• Offering age-appropriate counselling sessions, including assessments and risk assessments 
• Working with teachers and pastoral staff to ensure that students are triaged and the relevant level of care and support is offered
• Record keeping: maintaining up-to-date records of work undertaken, including session notes, service records and Views CRM database records
• Contributing to quarterly monitoring reports, including reflections on key themes and issues experienced by students, case studies, and outcome measurement tools
• Liaising where appropriate with other SEL Mind staff, school/college staff or agencies including local statutory and voluntary sector professionals and organisations
• Attendance at regular supervisions with the Head of Services and meeting with other Young People’s Counsellors to keep abreast of key issues and needs across the service

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Monday 5th May (11:59pm)

Likely interview date: Thursday 15th May

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

MSF UK/IE is committed to providing a safe and inclusive environment for all staff and for everyone that comes into contact with the charity. The Safeguarding Manager is the focal point for our efforts both leading and assuring delivery within MSF UK/IE and working in collaboration across the MSF movement with key partners and sections to advance and support the development of safeguarding within MSF.

Department: People Department

Hours: Full time, 37.5 hours a week

Length of contract: Fixed Term Contract - 12 Months (maternity cover)

Location: London Hybrid 2 days per week London Office

Salary:£52,866.48 per annum

Internal salary grade: 16.1

Requirements

• Relevant experience in protection/safeguarding, experience in managing safeguarding cases is desirable.
• Safeguarding-related background, e.g. dedicated safeguarding role, NHS, social work, HR investigations or NGO experience.
• Strong people skills with the ability to read and navigate complex political interactions.
• Confident and engaging presenter.
• Strong attention to detail and ability to synthesise information from various sources.
• Knowledge of UK/IE Safeguarding Legislation.
• Ability to think critically and analytically enabling excellent decision-making abilities around the protection of vulnerable people.
• Ability to work strategically across a complex organisational structure.
• Diplomatic, with excellent communication skills and strong cross-cultural communication abilities.
• Motivated by desire to ensure MSF UK/IE is a safe, diverse and inclusive place to work, where people are heard and concerns addressed.
• Excellent listening skills; approachable, enthusiastic and dynamic.
• Strong organisation and time management skills.
• Discreet and able to handle information sensitively.

The Association of Charitable Foundations (ACF) is the leading membership association for foundations and independent grant-makers in the UK. 

Driven by a belief that foundations are a vital source for social good, our purpose is to strengthen trusts and foundations so they can rise to the challenges of our times. We do this through the provision of policy and advocacy, research and information, and a wide-ranging programme of events and learning.

ACF are recruiting for a Finance and Operations Officer to work within our Operations team. You will support the Head of Finance with a range of financial administration including processing and paying invoices, reconciling bank statements, updating our accounting and CRM systems, responding to member queries in relation to payments and invoices, processing expenses and supporting the cash flow forecasting process.   

You will also provide other operations support relating to office management and will support the HR Manager by maintaining annual leave and sickness records, providing administration support for staff onboarding and leaver processes, and updating key documents such as organisational charts and welcome handbooks. 

We are looking for someone process-oriented with excellent attention to detail and administrative skills, with experience of financial administration, proficiency in Excel, and the ability to ensure accurate data entry and reporting. 

As an employer we offer a great range of benefits including generous leave entitlements, flexible working arrangements, an employee assistance programme, free flu vaccine vouchers, season ticket loans and a 10% employer pension contribution. 

JOB DESCRIPTION

 JOB PURPOSE

To provide the administration of ACF’s finance processes. 

To support with other Operations functions including IT, HR, and office management. 

KEY RESULT AREAS/PRINCIPAL DUTIES AND RESPONSIBILITIES 

Finance 

Prepare invoice authorisation and payment process, ensuring invoices and expenses are recorded and approved appropriately, and payments made to suppliers in a timely manner. 

Reconcile bank statements, accounting software, and CRM, to ensure accurate income and expenditure records. 

Administer the corporate credit card scheme to ensure statements and transactions are approved, reconciled and accurate. 

Issue and update membership invoices using CRM. 

Manage outstanding debtor balances to ensure timely receipt of cash for ACF’s income. 

Respond to member and supplier queries regarding invoices and payments. 

Support cashflow management by maintaining a cashflow forecast. 

HR 

Maintain annual leave and sick leave records. 

Support HR manager with onboarding new staff: issuing offer letters, contracts, new starter forms, sending reference requests and arranging IT set up. 

Support HR manager with processing staff leavers: managing leaver checklists, issuing leaver letters, requesting the closure of IT accounts. 

Update ACFs organisational chart and welcome handbook as required. 

Ad hoc HR administration support around peak periods e.g. end of year reviews 

Other 

Support other Operations and Office Management functions as needed, including IT and office equipment, ensuring adequate levels of kitchen and office supplies, managing incoming post, and liaising with suppliers. 

PERSON SPECIFICATION

Essential:

Demonstrable experience of financial administration

Demonstrable experience of using databases and spreadsheets ensuring accurate data entry and quality 

Strong working knowledge of MS Office, particularly MS Excel and ability to report and present data clearly 

Strong IT/systems skills, particularly including Excel and databases

Numerate 

Developed administrative and time management skills 

Excellent attention to detail 

Process-oriented 

Rational, logical thinking 

Organised 

Pro-active 

Flexible 

Discretion in dealing with confidential information 

Desirable

Finance qualification or study 

Experience of using Sage 50 Accounts 

Experience of CRM systems 

Understanding of basic accounting

Understanding of VAT 

Developed analytical ability 

Interviews to be held w/c 12 May, in-person 

Head of Programmes

• North Kensington, London (on-site)
• £37,000 per year (FTE)
• Full-time or 28 hours per week
• Apply by Friday 9 May 2025

The Dalgarno Trust is seeking an inspiring and experienced Head of Programmes to join our senior leadership team and help shape the future of our community provision.

Based in North Kensington, the Dalgarno Trust runs a wide range of services that promote health, wellbeing, youth development, and inclusion. We’re proud to be the only community centre in our area delivering such a diverse offer, and we’re looking for someone who can lead our programme teams with vision, clarity and compassion.

In this role, you will:

• Oversee the delivery and performance of a wide range of community projects.

• Lead and support a team of programme managers across youth, food, health and community engagement.

• Ensure robust monitoring, evaluation, and reporting for both internal learning and funder accountability.

• Contribute to the organisation’s growth by supporting strategic planning, quality assurance (ISO 9001), and partnership development.

This is a fantastic opportunity for someone with at least two years’ experience managing community projects and leading delivery teams, with a strong understanding of programme performance, monitoring and evaluation, and stakeholder communication.

How to Apply:

To apply, please visit our website where you’ll find the full Job Description, Recruitment Pack, and Application Form, and after reviewing the documents, send your completed application by email before the closing date on Friday 9 May 2025.

Interviews will be held on Thursday 29 May.

This is your chance to make a real impact in a vibrant, community-led organisation. We’d love to hear from you!

About This Job

This is an exciting training role in Army Cadet Headquarters responsible for the coordination, development and implementation of strategic training policy across the Army Cadets.

We are looking for a training professional to bring their skills, enthusiasm, and personal credibility to the team and lead on the training governance, strategic policy, and implementation of training requirements across both our volunteer staff and employed workforce.

This role is key to ensuring Army Cadets training meets the governance requirements of the MOD, and follows required process and procedure, whilst forging its own dynamic and flexible youth training policies to meet the needs of a modern youth organisation.

This position is a permanent full-time post (40 hours per week) which will be office based in Cadets Branch, HQ Regional Command in Aldershot, however significant homeworking will be permitted.  The starting salary for the post will be £32,600 per annum.

Essential Skills

· Experience of delivering strategic training policy for a large organisation

· Risk Management or Safety qualifications.

· Experience in delivering training.

· Demonstrable success in establishing effective working relationships across a range of organisations.

· Excellent written and verbal communication skills, effective interpersonal skills, and emotional intelligence.

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· The ability to work both from home and from our Aldershot office.

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please upload a covering letter that details how you meet the requirements of the job description along with a CV by Sunday 27th April 2025. Please note, AI should not be used to produce either the covering letter or CV.

Interviews will be held (virtually) during the week commencing Monday 5th May 2025.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.

Please note that previous applicants need not apply.

Prospectus are delighted to be supporting our client with their search for a new part time Portfolio Manager.

The organisation are an ambitious fast-growing social investment fund manager providing flexible finance to inspiring social sector organisations. Their investment approach puts social impact at the heart of everything they do.  With more than £170m of capital loans since their establishment in 2014, they are committed to developing creative solutions that will enable organisations to grow and continue delivering scalable and sustainable solutions to social issues. They work with organisations who are tackling entrenched social issues such as poverty, homelessness, social isolation and unemployment.

The Portfolio Manager is responsible for developing and managing client lending relationships through relationship management, credit management, and business development.  We are looking for an excellent communicator with a commitment to social impact investing and supporting social enterprises.  You will have a proven capacity to review and understand lending legal documentation, from a commercial and pragmatic perspective.  You will also demonstrate a high level of comfort with financial modelling and able to apply this to understand property valuations, yield analyses and other information.

This role is part time, working three days per week, and will ideally be based in the London office for 2 days per week. As is typical within the social investment sector, this role does not include a bonus. 

To apply please submit your CV only in the first instance, preferably in Microsoft Word/PDF format. If you have any further questions or would like to know more about this opportunity, please contact Catherine Bunting from Prospectus.

As a specialist recruitment practice, Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.