Relationship Manager Jobs in Cambridge
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We are seeking a dynamic director of member support and development, to lead a team that supports, inspires and champions hundreds of community groups across Britain, engaging people with their local railways and delivering empowering community projects. You’ll be helping communities to come together, take action and have a voice on sustainable and inclusive transport and development.
About this role
This role couldn’t be more crucial to who we are and what we do: putting our members and their local communities at the forefront, empowering them to achieve their goals, and ensuring we and our partners are listening to and learning from their insights.
As a member of our senior leadership team, reporting to our chief executive, you will manage, lead and develop our support and development team, with nine passionate and knowledgeable staff.
Your job is to ensure the team excels and thrives in its work supporting and developing our membership to increase its impact, in line with our strategic goals and members’ locally-determined plans and ambitions. This includes nurturing togetherness, positivity and innovation, ensuring strong collaboration with our other teams, external partners and funders, and bringing new opportunities into community rail, while sharing its insights and experiences.
It’s an exciting time to be joining community rail, with the movement expanding, increasingly influential in rail and transport development, a burgeoning evidence base, and growing recognition of its relevance in tackling the climate crisis and social inequalities.
Main responsibilities:
- Manage, lead, support and develop our support and development (S&D) team, ensuring effective delivery and performance against our aims, objectives and plans, and ensuring the team’s work is well-planned, coordinated, evidenced and reported;
- Lead on the development, delivery and regular review of a strategy and annual plans, targets and budgets for the S&D team, engaging the team and our funders effectively in this process, drawing on member, partner and Board input, and aligning with our overarching strategy;
- Nurture a member-orientated, empowering, positive approach in the S&D team, in line with our values, ensuring high-quality provision of support, advice and signposting, balancing proactiveness and responsiveness, and being attentive to members’ needs and input, as well as wider contexts and opportunities;
- Help our team to show positive leadership and provide intelligent, effective support, training and development services to our members around community engagement and empowerment, social inclusion and diversity, sustainable and healthy travel and socio-economic development – including by listening to members, continually developing the team’s knowledge, skills and networks, and enabling the team to signpost, refer to and collaborate with organisations with useful expertise/services;
- Coordinating with our other teams, forge and maintain strong external partnerships, especially leading on those that help us support our members better and bring them opportunities, such as with train operators, corporate partners, third sector organisations, and at operational level with devolved/regional/combined authorities;
- Continually monitor and develop the S&D team’s performance and impact, including using member, partner and colleague feedback, supporting staff to consider and maximise effectiveness, driving innovation and efficiencies, and developing ways to assess and evidence our impact, especially as our membership continues to grow;
- Manage our activity supporting the creation and development of new or emerging community rail partnerships, station groups and community stations, and our support for those undergoing major change or challenges, ensuring this is carefully balanced with existing members’ needs;
- Ensure our members’ voices, experiences and insights can be effectively used by our other teams and external partners, in their delivery, planning and strategic influencing work, especially ensuring that case studies, stories, examples and views are fed through to our communications, policy and events activity;
- Play a key role in our liaison with and reporting to our own funders, and other major funders of our members, including ensuring effective monitoring and evaluation of our S&D work, collating good evidence of our own and our members’ impact, and maintaining a robust awareness of and ability to advocate on opportunities and risks in community rail;
- As a member of our senior leadership team, work closely with senior colleagues and across the organisation, and liaise with our Board as relevant, to co-ordinate and manage the delivery of our overarching strategy, reinforce our values, ensure the whole team is engaged with our mission and purpose, and to show external leadership across our members, partners and beyond.
Skills and competencies:
- Strong leadership and management skills, including a track record in managing, developing, drawing on and getting the best from a multi-faceted team, and working in and driving positive change in a complex, rapidly-evolving environment;
- Significant experience and demonstrable experience in community engagement and community-led projects, ideally from both professional and voluntary positions, and ideally experience in supporting and advising community initiatives;
- Experience in successfully planning, developing, delivering and evaluating programmes with positive social outcomes, including reporting to funders;
- Experience working collaboratively and forming mutually-beneficial partnerships and professional networks, ideally with experience of developing corporate partnerships and/or funder relationships;
- An understanding of how to evidence and increase social impact, particularly in relation to community development, empowerment and sustainability;
- Awareness of and a strong commitment to community empowerment, social inclusion, social justice and sustainable development, with a good grasp of the importance of public transport and sustainable travel, and community-led action, to these agendas;
- Excellent communication skills, articulate and assertive, with the ability to work constructively, diplomatically and persuasively with stakeholders at all levels and handle challenging situations;
- Excellent organisational skills, with the ability to work under pressure and meet deadlines while dealing with competing priorities, and an evidenced ability to support a team to do so;
- IT literate and competent using Office applications, the internet and CRM/database/recording systems;
- Appropriate qualifications and professional development demonstrating knowledge and skills in line with the above, and a commitment to ongoing learning and development.
Other information
As you will be home-based and managing a dispersed team, we are flexible about your location. However, you will be expected to travel to our office in Huddersfield for in-person full-team meetings quarterly, and you will need to bring your team together at a central location with similar regularity in between. On top of this, attendance at occasional in-person events and partner meetings, and visits to members to learn more about community rail and assist the team, will be important. We therefore welcome applications from those with decent public transport links, not too far from a railway station to enable journeys to be made sustainably.
This is a full-time position, 37 hours per week. We use a flexi-time system, with the core hours 10am-3pm, and we are committed to being a flexible, supportive and understanding employer. This is a permanent position with a probationary period of six months.
Community Rail Network is an equal opportunities employer. We welcome applications from disabled people and Black, Asian and other minoritised groups, who meet with the skills and competencies for this role. We will provide reasonable adjustments for interviews as required.
Please provide your CV and a covering letter of up to two sides of A4, by 09:00, Thursday 7 November 2024, summarising why you are the ideal person for this job, your relevant experience and competencies, and why you want to work for us. Please include a daytime phone number.
First interviews are scheduled to take place online Thurs 14 November. Second interviews are scheduled to take place in-person Tues 19 November, likely in London. Candidates shortlisted for interview will be contacted by phone about a week before. Due to limited resources, we are unable to provide feedback to candidates who are not shortlisted.
Championing the community rail movement | Connecting people and their railways | Creating inclusive, empowered, sustainable and healthy communities
The client requests no contact from agencies or media sales.
Summary
JOIN OUR TEAM AS A PEOPLE SYSTEM SUPPORT
ABOUT THE DEPARTMENT
The Data Services team is one team with four functions; Data & Analysis, Data Operations, Information Governance and Partners & Projects. Functional leaders work closely together to ensure a team approach is adopted, utilising skills from across the functions to solve problems and innovate together.
The Partners and Projects function will maintain the business planning for Data Services as a whole and is the gateway for new work. Working with the functional leaders the Partner and Projects function will make decisions on how best to resource projects by either using existing resources if capacity allows or signposting to external quality providers.
ABOUT THE ROLE
The People Systems Support Team requires a permanent member of staff to provide support to our People Systems including Oracle, CMS, Pathways and future planned systems as they come online. They will play an active role within a customer-focused support team and will forge working relationships with NCIs and the Diocese.
The support analyst will provide day-to-day operational and help desk support for People System activities. The support analyst will also support the Team Leader in developing relationships with internal teams and customers in setting processes and standards for the deployment, tracking/reporting, and maintenance of data and content within the people system. They will work with the wider Data Services team to troubleshoot and resolve operational issues that arise and work with Diocesan Operational Users and staff to maintain data accuracy and integrity.
Core Responsibilities
- Assist with wider Data Services team to troubleshoot and resolve operational issues that arise and work with Diocesan Operational Users and staff to maintain data accuracy and integrity.
- Assist the Team Leader in delivering training to enable users to develop skills in effectively using the People System, CMS and Pathways.
- Provide troubleshooting and support for issues and questions related to the people system, its users, and its content, escalating with managed service providers and developers, as appropriate.
- Delivery of virtual and in-person support and training to users, as well as raise & monitor Oracle Service Requests.
Key Role Requirements
- This a remote role and occasional visits to Church Housse is required for infrequent face-to-face meetings 1-2 days per month.
ABOUT YOU
The Church of England is for everyone and we want to reflect the diversity of the communities we serve across the whole country. Therefore, while of course, we welcome all applications from all interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups.
Please refer to the Job Description for more information about the role and person specification.
WHAT WE OFFER
Your Salary
- A salary of £38,918, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
Your Benefits:
- 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships
- Access to Occupational Health, and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abby with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
ABOUT THE NATIONAL CHURCH INSTITUTIONS
The National Church Institutions is a hybrid working organisation comprising a wide variety of teams, professions and functions that support the mission and ministries of the Church of England in its vision to be a church, centred on Jesus Christ, for the whole nation - a church that is simpler, humbler, bolder.
We Include. You Belong.
Our Belonging and Inclusion Strategy aims for everyone in the National Church Institutions (NCIs) to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background.
Living out our values in all that we do, we:
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
We believe our commitment to belonging and inclusion fuels our progress and drives us forward. The NCIs are a safe, inclusive workplace for people of all backgrounds and walks of life. We welcome applications from people of all faiths and of no faith. We want to encourage applications from a diverse group of people who share our values. We welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
Vacancy Application Closing Date - 31 October 2024
Interviews will take place the week commencing 04 November 2024
To find out more about this role, please contact Jessica Cook, at for an informal chat.
Please note: You must have the right to work in the UK to be considered for the role.
Fauna & Flora is seeking a highly experienced conservation professional to assist with the effective development, management and delivery of marine projects within the Asia-Pacific Programme (including identification and development of new projects), and to provide strategic guidance and technical support to these and other projects as required. You will become the focal point and advocate for marine conservation work for the Asia-Pacific Region, with a strong knowledge and understanding of Fauna & Flora’s niche and strategy and of the work of other organisations in this space. You will develop a strong knowledge of, and engagement with, donor opportunities relating to marine conservation in the region, and will support the development of a strategic and well-funded portfolio of marine work across the Asia-Pacific Region.
You will work with Country Programme Directors and Fauna & Flora’s cross-cutting technical expertise to ensure that the most appropriate technical knowledge and experience inform the design and delivery of our work.
We are looking for an individual with a demonstrated commitment to biodiversity conservation, high-level technical knowledge, excellent writing skills, and on-the-ground experience working in biodiversity conservation in South East Asia. Your ability to harness knowledge effectively from across the organisation will be essential to this role. You will be able to build collaborative relationships and working arrangements across diverse and dispersed teams, demonstrating cultural awareness and sensitivity. You will be confident working with a diverse and remote team, partner organisations, funders, and other relevant stakeholders. In return, the role offers the opportunity to work within a ground-breaking and entrepreneurial organisation at the forefront of global conservation, with opportunity to apply your skills and expertise where appropriate.
Please visit our website and download the job application pack below for further details on how to apply.
The closing date for applications is Sunday 3 November 2024.
About Us
Young Life International is a fast-growing Christian charitable organisation. Our aim is to share the message of Jesus with young people all over the UK. We do this through building relationships with them and earning the right to be heard.
Our Operations team strives to help our staff and volunteers to thrive by anticipating, developing and delivering excellent operational services and our HR team focusses specifically on making staff and volunteers feel cared for, valued and supported.
About the Role
As the HR Administrator you will build good relationships with the wider staff team and be a friendly and knowledgeable source of advice for all queries relating to employment, leave recording, recruitment and leaving processes. You will support the HR Manager with day to day tasks, such as collation of payroll materials, recruitment tracking and maintenance of staff files and records. As a key member of the team, you will be the primary user of many existing processes, and will be able to identify when and how systems need developing or updating to be more efficient.
About You
You are passionate about people's wellbeing and understand that people work best when they are given the opportunity to do what they love and can be successful in. You appreciate order and logical systems and processes and are skilled at both using those systems and explaining them to others. You thrive on knowing you are using both your organisational skills and your relational skills to support others.
More Details and How to Apply
Download the Application Pack for the following information:
- Welcome from the Operations Director
- How this role fits into the wider YLI and Operations Team
- Full Job Description and Person Specification
- Details of how to apply online (application form)
- Deadline and interview dates
- YLI Faith and Conduct Policies - check we're in alignment with one anothers beliefs
Applications should be received by: 8am, Wednesday 23rd October
We will respond to all applications we receive, by the 1st of November.
Interviews will be held on Monday 4th and Tuesday 5th November.
We are also actively seeking a new part-time Finance Administrator. If you'd like
to apply for both roles, please state this in your application form in the "job role you
are applying for" section.
Introducing adolescents to Jesus Christ and helping them grow in their faith.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Peer Support Development Officer – Greater Manchester and South Yorkshire
About Kinship:
Kinship is the leading kinship care charity in England and Wales. We offer kinship carers financial, legal, practical and emotional support and understanding from the moment they need it, for as long as they need it. Our expert advice, information and guidance helps with complicated and stressful decisions that so many kinship families have to make. We are always there to support them through challenging times and celebrate the good.
Kinship carers are strong and determined. Together, they are powerful. We help them build communities of support and action by connecting families locally and across England and Wales.
We are at the heart of kinship networks, partnering with and influencing service providers, local and national government and other organisations. We give everything we have to fight for each family and their rights, changing society until every kinship family is recognised, valued and supported.
Kinship care often begins in crisis. A child has parents who are unable to care for them, for whatever reason. It can be frightening, confusing and heart-breaking.
Instinctively, a loved one steps in – a grandparent, brother, sister, aunt, uncle or family friend. They are now a kinship carer, bringing up the children they love. There is often no chance to prepare. Plans may be pushed aside. Relationships, jobs and savings are frequently sacrificed.
It is life changing and challenging raising children who have been hurt or neglected, but kinship carers do it anyway because they put the children first.
We know how hard life can be for kinship carers, but we have seen the amazing things they are capable of, with someone by their side. With the right support, children raised in kinship families can flourish.
That is why we support, connect and campaign – to keep kinship families stronger by keeping them together.
About the Team
The Peer Support and Community team at Kinship is dedicated to enhancing the lives of kinship carers across England and Wales by delivering the first national peer support service. With a focus on building and sustaining networks of peer support groups, the team aims to empower kinship carers through access to resources, training, and development opportunities.
By fostering connections within local, regional, and national ecosystems, the team plays a vital role in ensuring that every kinship carer has access to a supportive community.
As part of our commitment to growth and impact, the team develops innovative approaches to peer support, creating an inclusive environment where kinship carers can share experiences and access essential services. We prioritize collaboration across various departments, ensuring that support group leaders receive high-quality advice and training, facilitating their sustainability and effectiveness. This integrated approach also includes alignment with national and local campaigning efforts to further engage and support the kinship carer community.
In line with our strategic focus on cultivating a vibrant Kinship Community of over 10,000 carers, the team leads initiatives aimed at enhancing community connection and empowering kinship families. By developing a robust model of community engagement that encompasses both in-person and digital services, the team aims to amplify the voices of kinship carers, enabling them to effect meaningful change in their lives and communities.
About the role
This role is community-based and focuses on engaging kinship carers, bringing them together to form Peer Support Groups, and supporting them to achieve independence at which point they will receive ongoing support from our national Hub.
You will do this by working with local authorities, schools, other charities and community groups. Arranging information events such as coffee mornings to engage kinship carers. You’ll create a welcoming, inclusive, and supportive community for kinship carers, building belonging, resilience, and empowerment.
Funded by the Department of Education, the National Peer Support Service is a game-changing service that creates a sustainable and life-changing legacy. It builds on Kinship’s 10 years of experience in developing peer support groups and two years of delivering a national service that has set up 145 new groups.
Who we are looking for
We are seeking an individual located in easy reach of Greater Manchester and South Yorkshire, who possesses the drive, passion, and skills to:
· Develop new Peer Support Groups across a diverse range of communities
· Demonstrate the energy and enthusiasm required to achieve key targets and objectives
· Work collaboratively within the Peer Support and Community Team, as well as throughout the broader organisation, to ensure the development of safe and effective support services for the kinship community.
· Maintain current Peer Support Group levels, taking the lead from the national Hub.
· Maintain accurate records that are used to populate reports, identify learning and share key insights across Kinship that allow the organisation to continuously improve our services and products.
You should have experience in developing and maintaining meaningful relationships with various community-based stakeholders such as local authorities, health services, schools, charities, and kinship carers. You will need to understand the key success factors involved in establishing and developing new in-person groups in areas of high need, as well as how to support existing groups in their journey towards sustainability.
As a practical thinker, you will work creatively to identify stakeholders and assets in areas of high need. You will build local connections and bring together kinship carers across the region, empowering them to build resilient and robust peer support communities.
You will be confident in building relationships that generate referrals from external stakeholders and in contacting kinship carers directly to secure engagement with local coffee mornings, community, and training events that will help kick-start a thriving peer support group.
As you establish new groups, you will provide support and training to help them lead their groups effectively, and develop their group culture, resilience, and skills to function independently while offering reassurance and support to empower them.
We are ideally looking for candidates based in easy reach of Greater Manchester and South Yorkshire. Key development areas for this post will initially include; Oldham, Bury, Tameside, Doncaster, York and the East Riding of Yorkshire. You may be required to support the development of groups in North Lincolnshire. This role may also involve work to establish groups on the periphery of this area that currently have no dedicated Development staff.
An essential requirement of the role is to be a driver with access to a vehicle for work purposes.
Key responsibilities:
Service delivery:
- In-person (face-to-face) strategic outreach into local communities including setting up and attending local engagement events.
- Set up and develop sustainable in person peer support groups, initially attending and leading sessions in person before transition to self-sufficiency.
- Working with existing groups that are at risk, closed or need support that need replacing or rejuvenating to maintain DfE service level agreement, in addition to new groups. Targets are subject to change and are not fixed.
- Recruit and retain support group leaders to develop their peer support groups.
- Assist with the delivery of training to support group leaders and groups to become self-sufficient.
- Develop strong boundaried and positive relationships with support group leaders – building resilience, empowerment and community.
- Support established groups (including independent) in your area to access support group leader networks and training (this includes visiting groups in person) to build a peer community.
- Follow (and where appropriate support further development off) the service blueprint to develop sustainable peer support groups.
- Collaborate with the Peer Support Hub team to provide a joined-up and positive user experience for kinship carers.
- Manage special interest groups and regional online groups as required, transitioning to ‘Hub’ team for sustainability and work with partners.
Service quality, development and data management:
- Accurately record all recruitment, contact information and volunteer case management in Salesforce in line with service framework and data protection requirements.
- Ensure accurate data entry in Salesforce to support service performance, evaluation and learning.
- Provide regular reports to ensure targets and SLA are met for the service.
- Support continuous development and improvement of the service (new systems and processes) as required.
Team culture:
- Act in the best interest of Kinship and the families we support.
- Maintain and contribute up to date understanding of kinship care.
- Deliver effective administration with attention to detail and keeping to deadlines.
- Identify and contribute to appropriate case studies to demonstrate the impact of Kinship services and contribute to policy and campaigns work.
- Actively contribute to delivering and evidencing a high performing service.
- Take responsibility for your ongoing continued professional development.
- Work in line with the Kinship values.
Knowledge, abilities, skills and experience (person spec):
Essential:
· Proven experience in reaching and establishing strong relationships with hidden or underserved communities in person.
· Significant experience developing peer support communities.
· Proven experience of recruiting, managing, training and supporting volunteers in community settings with an emphasis on understanding and working with vulnerable volunteers.
· Proven experience of ensuring outcomes and impacts of services are evidenced through high-quality data collection.
· Evidence of developing and delivering training/support to volunteers, based on the needs of service users (in this case kinship carers).
· Strong facilitation skills and essential experience of peer support or user-led groups with charity beneficiaries.
· Proven experience of using a customer relationship management system effectively (we use Salesforce).
· In-depth understanding of safeguarding particularly around vulnerable families.
· Excellent communication and engagement skills, with good attention to detail.
Desirable:
· Lived experience of kinship care.
· Understanding of children’s social care.
· Digital community building (Facebook / WhatsApp etc).
· Full, clean driving licence/own car.
General characteristics and attributes:
· Flexible and willing to travel for work across England.
· Commitment to the values, aims and objectives of Kinship.
· A real commitment to equity, diversity and inclusion within your role and a respectful approach to working with people from a range of backgrounds.
· Excellent written and spoken English.
· Permission to work in the UK.
Equality Diversity and Inclusion
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
Candidate Application Information
Please refer to the Job Description for this role to check that you meet the criteria necessary for the job. Closing date and interview details:
Closing date: 1 November 2024 12:00 pm
Interviews: Week Commencing 4 November 2024
We reserve the right to close this vacancy earlier than the stated deadline.
We will guarantee interviews to any candidates with experience of kinship care (either of being in kinship care or of being a kinship carer) who demonstrate they meet the essential skills and experience outlined.
Please tell us if there are any reasonable adjustments, we can make to assist you in your application. If you have a disability, which you would like us to consider, please tell us about this when you apply. Please let us know if we can help and remember that you can request information in large print or in a different format.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
The client requests no contact from agencies or media sales.
We are seeking a passionate and committed Chief Executive Officer who will help us unite the global Prader-Willi syndrome (PWS) community to collectively find solutions to the challenges of the syndrome. Our vision is to create a world where people with PWS receive the services and supports they need to fulfil their potential and achieve their goals. PWS is a complex genetic disorder characterised by low muscle tone and failure to thrive at birth, and later evidence of short stature, intellectual disabilities, behavioural and psychiatric challenges and impaired satiety.
IPWSO is the international umbrella body for PWS associations around the world with 47 full paying country members and contacts in over 120 countries. We are committed to supporting people with PWS and their families whatever their needs and wherever they live.
What we do
We build communities between people with Prader-Willi syndrome, their families and the professionals who support them to share knowledge and expertise and improve outcomes for people with Prader-Willi syndrome and their families everywhere.
We want everyone with Prader-Willi syndrome to get equal access to diagnosis and treatment no matter where in the world they live. We want to ensure better, more consistent outcomes for people with the syndrome and their families.
We work to ensure research into the condition works for everyone and reflects the diverse experiences and environments of those living with the syndrome around the world today.
Main purpose and scope of role
Working closely with the President and the Board of Trustees, the CEO will provide strategic vision and leadership and will strive to ensure that IPWSO delivers its charitable purposes and remains successful and sustainable.
Duties and Responsibilities (to include but not limited to)
Leadership
· Strive to ensure that the charitable purposes of IPWSO are followed and that it delivers the public benefit set out in its governing document.
· Take overall responsibility for the management and administration of IPWSO.
· Provide support and information to the Board of Trustees to enable trustees to fulfil their roles and legal responsibilities.
· Pursue close cooperation with, and accountability to, IPWSO’s members.
· Act as an ambassador for IPWSO by representing IPWSO at events and networking to build new strategic relationships.
· Keep abreast of relevant new research, treatment recommendations and service developments for people with Prader-Willi syndrome.
Governance
· Strive to ensure that IPWSO has governance systems in place that enable it to consistently fulfil its legal, statutory and regulatory responsibilities.
· Maintain awareness of risks and changes in the external environment that could affect IPWSO and advise the Board of Trustees accordingly.
· Together with the President manage complaints (including from whistle-blowers) and recommend actions to the Board of Trustees
Finance and Fundraising
· Work with the Treasurer and the Finance Committee to ensure the overall financial health and sustainability of IPWSO.
· Work with the Treasurer and the Finance Committee to prepare budgets for review by the Board of Trustees and to enable IPWSO to operate within its financial means.
· Seek to ensure that appropriate financial reports are submitted to the Charity Commission and other entities as required.
· Support the work of the Fundraising Committee and strive to ensure a sustainable income from both IPWSO members and individual, corporate, philanthropic and government donors.
· Build relationships with potential donors and prepare funding proposals.
· Seek to provide high quality support to existing donors, by means including the preparation of regular reports and updates.
· Seek out and build new income streams.
Staff, Trustee and Volunteer and Committee Support
· Provide support to staff, trustees and volunteers to enable them to carry out their duties.
· Deputise for other staff members during periods of leave.
· Conduct annual reviews with staff.
· Participate in the recruitment of new staff as required.
· Provide support and advice to IPWSO committees and conference organisers.
Project Support
· Seek to ensure that all IPWSO projects are designed and implemented in accordance with IPWSO’s mission and objectives.
· Support IPWSO’s Project Managers and others who lead IPWSO projects and, if necessary, manage projects directly.
Person specification
Experience, Knowledge and Skills
Essential
Proficiency in English.
Experience of working in a leadership role in the charitable sector either as a CEO or as part of a wider Senior Management Team.
Ability to articulate a compelling vision to inspire others
Broad understanding of global development issues, geopolitical dynamics, and cultural nuances and able to take into account the diverse contexts in which IPWSO operates.
Strategic Thinking: experience of leading and or contributing towards strategic development as well as experience of organizational management and supporting change.
Collaborative approach: outstanding interpersonal and communication skills, with the ability to build and maintain positive relationships, based on mutual respect and shared goals.
Experience of managing budgets, financial planning, preparation of funding applications and report writing.
Experience of working with volunteers.
Desirable
Fluency in another language.
Experience of working in a leadership role in an international organisation within health or disability either as a CEO or as part of a wider Senior Management Team.
Knowledge / experience of PWS.
Willingness to travel internationally as needed to support IPWSO’s priorities.
An understanding of charity operations and governance structures in the UK.
Personal Attributes
Essential
Enthusiasm for IPWSO’s work and commitment to its vision, mission and values including dedication to equity, diversity, and inclusion.
Empathy for disadvantaged people.
Cultural sensitivity and respect. Confidence and ability to work well with people from different backgrounds from around the world.
Highly self-motivated and able to work on own initiative as well as part of a team.
Adaptability and flexibility. Able to navigate change and uncertainty. Able to accommodate international time zones as well as GMT for UK based staff. 20% of time may be outside of normal working hours.
Ethical leadership.
Resilience and determination.
Desirable
Desire to empower and mentor staff and foster a culture of learning, growth, and innovation.
Please submit your CV with a covering letter of no more than 2 A4 pages, describing how you meet the requirements of the role and the criteria outlined in the person specification. Include in your covering letter the names, positions, organisations, email and telephone contact of two referees, one of whom should be your current most recent employer. References will only be sought once your express permission has been granted. Please send to nmcnairney@ipwso. org. The closing date for applications is 9.00 am (UK time) on 25 October, 2024.
Salary: £24,303 (£40,505 pro-rated)
Hours: 22.5 (3 days) per week
Location: Remote working with ability to come to London for meetings
Duration of contract: Fixed term for a year
Closing date for applications: Sunday Oct 27th at 11:59 pm
Skills Testing: W/C 28th October 2024 (if this date will not be possible for you, please let us know when you submit your application; the skills test will focus on writing and budgeting)
Interviews to be held on: W/C 4th November 2024 (Online)
Reporting to: Partnerships & Communications Lead, line/project manager
Start date: As soon as possible
We're looking to recruit a part-time Partnerships Coordinator. If you have a background in fundraising, strong written and verbal communication skills, enjoy building and maintaining relationships, and have a passion for migrant and sanctuary seeker rights, this might be your next job!
Responsibilities:
The Partnerships Coordinator will work closely with the Partnerships & Communications Lead and share some responsibilities. You duties will include:
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Grant Writing: Write compelling grant applications, funding proposals, and update reports to secure funding from various sources, including trusts, liveries, and corporate foundations.
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Research: Identify and research a pipeline of realistic funding opportunities.
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Donor Relations: Develop and maintain strong relationships with existing donors and prospects, ensuring their continued support and engagement with EFA's work.
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Fundraising Strategy: Contribute to the development and implementation of EFA's fundraising strategy. Support on diversifying our income streams, focusing on other areas of fundraising such as statutory, corporate giving, individual giving, membership, and events.
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Collaboration: Liaise closely with the Partnerships and Communications Lead, Hub Leads and Project Managers to plan and develop strong funding proposals that align with EFA's strategic objectives.
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Database Management: Maintain accurate records of donors, grants, and funding opportunities on Donorfy. Communicate effectively with the finance team.
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Monitoring and Evaluation: Help to monitor and evaluate the outputs and outcomes of our projects, and maintain accurate records of grant conditions.
Qualities:
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Attention to detail and ability to manage multiple tasks and deadlines effectively.
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Excellent written and verbal communication skills, capable of building and maintaining strong relationships with donors, partners, and colleagues.
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A genuine interest in EFA's mission and a positive, can-do attitude.
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Dedicated to achieving measurable outcomes and meeting fundraising targets.
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Ability to work collaboratively with colleagues and motivate team members to achieve shared goals.
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Strong analytical skills and the ability to identify and address challenges effectively.
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Committed to creating a diverse and inclusive work environment that values different perspectives and experiences.
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Passionate about social justice and committed to creating a more equitable world.
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Ability to thrive in a dynamic environment, adapting to changing priorities and challenges.
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Open to working in a flat, non-hierarchical structure and fostering a collaborative team culture.
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Aligned with EFA's core values and principles values and principles.
About EFA
English for Action provides free, participatory, and empowering English for Speakers of Other Languages (ESOL) classes for migrants in London. Our classes are spaces to build community and support students to organise collectively around issues like employment and housing rights. Our work currently supports around 400 adult migrants across London. We’ve become a national centre of good practice for a radical participatory approach to ESOL, informed by the work of Paulo Freire, and we share this approach through training, research and partnerships.
Organisation: We are a staff team of 8 people supported by a larger team of volunteers and 9 trustees. EFA promotes shared leadership and collaboration and we aim for our organisational structure to reflect this. In the last 4 years we’ve transitioned away from having a CEO to an executive team to oversee operations and decision-making. As a charity, ultimate responsibility for, and control of, the organisation lies with the Board of Trustees.
Fundraising at EFA: We have one permanent fundraiser at EFA, who works two days per week on this area of work. The majority of EFA’s funding comes from charitable trusts and foundations but we are also funded directly by some of our partner institutions to provide courses for their members. We receive some local authority/EU funding as well. We raise additional funds through individual giving, corporate relationships and earned income. We are keen to explore new areas of fundraising and/or develop some of our less well established income streams.
EFA employee benefits include:
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Pension scheme with employer matched contribution, currently at 6%.
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Pay rises in line with inflation wherever possible (we have a flat pay structure).
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Tech and cycle scheme.
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Flexible working possible based on your needs.
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Continuous Personal Development actively encouraged and training opportunities explored.
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Enhanced annual leave: starts with 24 days per annum pro rata, rising to 32 days per annum pro rata plus Bank Holidays (pro-rata for part-time hours) after probation, with some restrictions on when holidays must be taken.
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Full entitlement to days off for sickness (including mental ill-health), compassionate leave, bereavement leave, and parental leave.
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Enhanced maternity/paternity/adoption/shared parental leave pay.
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Enhanced sick pay.
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Collaborative decision making on organisational strategy and practice.
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Working within an organisation that makes a huge difference in communities across London and the UK.
Equal opportunities
EFA strives to apply equal opportunities principles both in its recruitment and in its work. We oppose all forms of unlawful or lawful discrimination on the grounds of colour, race, nationality, ethnic or national origin, gender, sexuality, marital status, religion, age or disability.
The successful candidate will be selected purely on the basis of how well they fit the person specification, as judged by their application materials and their interview.
We would particularly like to encourage applications from people of colour / black or brown people, who are currently underrepresented in EFA (as well as the non-profit sector as a whole). As an organisation which works with migrant ESOL learners, we also particularly welcome applications from people who have experienced moving to the UK, people who have learnt ESOL before and people who have English as an additional language.
Where two or more candidates are judged to be of equal merit, priority may be given to a candidate who belongs to a less well-represented group.
Learning language, making change - supporting migrant communities to learn English and take action for equality and social justice.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a part time Information & Advocacy Community Support Worker in Scotland. You will be home based living in the North of Scotland.
You will ensure that service users (children and adults) and their families, receive high quality support, from the point of diagnosis and throughout their journey, and will assist them to access funding, equipment and care and support that they are entitled to. You will join a team that makes a real difference to the lives of the people living with muscle-wasting conditions, and their families, in Scotland. The role will be primarily home based, but there will also be a requirement to attend outpatient clinics within the region, attend home visits where appropriate and to support responding to queries through the helpline and information inbox. Some travel will be required to attend meetings and events outside of Scotland. You will work with both statutory and voluntary organisations, clinicians, and health and social care professionals to ensure that people living with muscle wasting conditions get the care and support they need to live well and independently.
Please download the job description to see full role responsibilities.
About us:
Muscular Dystrophy UK (MDUK) is the charity for the 110,000 people living with muscle-wasting conditions in the UK. We bring together people affected by more than 60 rare and very rare progressive muscle-weakening and wasting conditions. We provide vital information, advice, resources and support for people with these conditions, their families and the professionals who work with them. Our care, information and advocacy service coordinate our support for families, providing advice and practical support to enable individuals to access the services, benefits and equipment they are entitled to. As part of our support, we also connect individuals with others affected by these rare conditions through our peer support networks.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.
Location: Home based in the North of Scotland.
Please note: you will need your own car and be able to drive for this role.
*Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
**Please note interviews may be held on a rolling basis (via Microsoft Teams) so early application is advisable
The client requests no contact from agencies or media sales.
The Churches Conservation Trust (CCT) has an international award-winning reputation in heritage conservation and regeneration for its own estate. For this reason CCT has been contracted to deliver a programme of work for Historic Chapels Trust (HCT). HCT owns and cares for 20 of the most significant Nonconformist and Catholic chapels no longer in regular use by their congregations, all listed at Grade I and Grade II*. Key to the project is management of the assets, funded by the National Heritage Memorial Fund (NHMF) through their Cultural Assets Fund (CAF).
As a member of CCT’s national Conservation team you will be the main point of contact for all chapel maintenance related issues, liaising closely with contractors, local groups and volunteers. Alongside the Conservation Projects Manager for Chapels you will deliver the maintenance programme, including regulatory and legal compliance, as well as deal with utilities and insurance of chapels. 10 of the chapels are in our North region, 6 in our West region and 4 are in our South East region.
You will have previous experience in the field of historic buildings maintenance, repair or property management. You will be an effective communicator, be able to plan and deliver your own workload and also work as part of a team. As you’ll be working at chapels throughout England it is essential you have a full driving licence.
If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.
The closing date for receipt of applications is 8am on 4th November 2024
The interviews will take place in London on 15th November 2024. Please note that the interview date and location have been specifically chosen according to the availability of the panel.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
This is no ordinary fundraising job! We wanted to call this position ‘Head of Minor Gifts’, but we worried it wouldn't hit your radar during your job search.
At One World Together we're turning the tables on traditional systems of finance for global development to get more funds, on better terms, directly to communities in the UK and globally. We’ve designed a new, affordable and citizen-powered model of philanthropy that dreams of (and is realising!) a community-centred future driven by passionate and committed Global Citizens.
We are seeking an experienced, part-time Head of Individual Giving to help build our small but growing movement into a thriving community moving towards financial sustainability. Alongside building a successful movement for Global Citizenship, you will foster long-term supporters through deepening our Global Citizens’ and donor journeys. You will support our income-generation through organising fundraising events and activities, spotting potential philanthropic and business partnerships and helping to build our long-term strategies for achieving organisational sustainability.
The post is one year in the first instance, with the hope that a successful campaign will secure the position into the future.
Role Description:
We are excited to grow our Global Citizenship membership and Solidarity Funds through nation-wide community building – can you help us do this?
We are looking for someone who shares our values of trust, solidarity and equity, who is proactive and imaginative in their approach to fundraising. One who is passionate about a fairer system and who is ready to nurture a new community-centred movement founded on the power of microdonations at scale.
This role will be our first dedicated fundraising position at One World Together. As the Head of Individual Giving you will be responsible for:
- Designing a nation-wide community building stragegy to grow our Global Citizens membership and Solidarity Fund;
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Deepening our Global Citizen donor journey and building long-term relationships with our members and other supporters;
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Organising One World Together virtual, in-person and/or hybrid events;
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Supporting the development of our ongoing ‘business for good’ campaign and working with the broader team to pursue other forms of fundraising as they arise;
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Managing a community-building and fundraising budget.
We are a purpose- and values-driven organisation and are looking forward to meeting our perfect match in these areas. We want all interested candidates to know that we are not a target-driven organisation or one driven by the desire for endless growth. We have thoughtfully designed a model that ‘builds in’ financial sustainability and organisational stability, but recognise that we need to invest in a national community building initiative to reach those goals and our future community-centred impact potential.
The Values, Skills, and Experience We’re Looking For
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2+ years experience in leading, designing and implementing local or national fundraising community building strategies and demonstrable understanding of their reach and/or impacts;
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An understanding of and experience in developing long-term supporter commitment through regular giving and partnerships with donors;
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A strong experience of managing fundraising campaigns through different social media platforms and digital marketing strategies;
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An understanding of how to reach different segments of the population with fundraising messaging, including young people;
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Experience with CRM software (we use Beacon) and Mailchimp for managing campaigns and donor communications;
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Project-management experience, including planning and budget management;
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A strong commitment to our values of trust, solidarity and equity – and an understanding of why these are so important in a fairer funding system;
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Exhibits a motivation for innovation, action and a belief in a better world – and the role of collective action in achieving this;
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Action-oriented, can thrive independently but also enjoys inspiring, coordinating and working with other team members;
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Adaptable and willing to learn in a dynamic environment, as this is a new role in a young organisation that may require flexibility and creative problem-solving.
Desired skills and experience
We don’t expect you to have all the skills and experience on this list. Plus, we want you to learn new skills in this role. If you are on the fence, please err on the side of applying.
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Relevant qualification in fundraising
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Knowledge of global development and the funding challenges in the sector.
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Experience with community engagement, fundraising, engaging with major donors, and grant writing.
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Brilliant people skills honed through experience working in hospitality, retail, finance, HR, or logistics.
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A willingness to travel, within and outside the UK. We are looking to grow our UK community of Global Citizens in the first instance, so we’d prefer you were UK-based.
Why we think this is an amazing role for YOU!
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Unique opportunity to accelerate your career in a transformative fundraising role, observing your social impact day-to-day.
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You’ll be joining a smart and dedicated team making progress on some of the most pressing funding questions worldwide in building global solidarity, strengthening community impacts and making positive change (see One World Together).
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You’ll not only be part of a global innovation making positive social change happen, but you’ll also play a key role in our dream of creating a community-centred future and a new community of Global Citizens.
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You’ll have the unique opportunity to help shape OWT’s fundraising strategy and practices from the ground up, allowing you to make significant impact and innovate in the field of community-driven philanthropy.
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You’ll be part of a team rooted in values over growth, getting the organisational foundations right for an equitable future.
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You’ll be a crucial part of building our community across a growing network of Global Citizens, supporters, and our incredible partners in Kenya, the UK and Zambia.
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You’ll work for a team that lives its values! We take a trust-based approach to working arrangements, allowing you to set your own working hours and work remotely from your own location.
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Generous training budget (£1,000) with flexibility to choose the right skills development for you in this role.
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Be part of our internal growth plans and our future fundraising strategy development. As OWT expands there may be opportunities for professional growth and advancement within the organisation.
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You’ll be part of deep-rooted social change that is already having huge impacts for our community partners - what’s not to like!?
The client requests no contact from agencies or media sales.
Dementia Carers Count has an exciting opportunity for a remote role as our Communications & Digital Engagement Officer within our comms & growth team to help raise awareness of DCC.
Job Title: Communications & Digital Engagement Officer
Reports to: Marketing and Communications Manager
Contract: Permanent contract
Hours: 35 hours / week (28 hours / week considered, spread across 5 days)
Salary: £32,000 FTE pa
Location: Remote with periodic days in London required
Job purpose
To support and deliver effective communications, including marketing and digital engagement activities, which raise awareness of Dementia Carers Count and foster connections with our community of carers, campaigners and donors. Your work will help us reach and support more carers, raise funds and campaign for changes which will ensure that no dementia carer feels isolated, invisible or alone.
Key responsibilities
•Understand our cause, linked issues, and how these are publicly perceived
•Horizon scan to spot social and news trends as well as potential influencer targets
•Manage our social platforms, keeping abreast of media and public zeitgeist about our cause and related issues. You will design and deliver paid advertising campaigns and monitor, respond, share, engage, comment on posts, according to our guidelines and with responsibility for reputation management
•Share audience insights with colleagues to ensure effective stewardship of all our defined audiences
•Support development of media relationships. You will curate press and media lists and respond to media queries, with shared out of hours responsibility.
•Draft statements and press releases and pitch ideas for articles and features, developing copy as needed and tracking coverage
•Support user-led story telling as part of content creation, including interviewing carers about their experiences and identifying opportunities to share carers’ voices in our materials
•Draft website copy and develop assets for digital use and printed materials which communicate our key messages and brand and which support specific campaigns
•Review and monitor evaluation and reporting metrics to provide regular and campaign-based management information relating to the success of digital and media activity
•Support effective cross-organisational internal communication
•Adhere to all relevant legislative and regulatory obligations relating to marketing, digital and communications
•Carry out other duties commensurate with this post as requested.
The client requests no contact from agencies or media sales.
Senior National Fundraising Officer.
Salary: £35,000 per annum.
Location: Homebased
Contract: Permanent, 35 hours per week.
Benefits:
- 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave.
- Gain professional qualifications and excellent training/development opportunities.
- Flexible maternity, adoption, and paternity packages.
- Pension with up to 7% employer contribution with included life assurance cover.
- Staff discount portal and Blue Light Card eligibility with 15,000 national retailer's discounts.
Why Action for Children?
Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It is the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.
A bit about the role
We are seeking a dynamic, innovative and talented Senior National Fundraising Officer to join our team during an exciting time while we grow our Individual Giving programme.
This pivotal role works with a range of colleagues across our income and engagement teams to manage key projects and develop innovative and compelling multi-channel fundraising campaigns.
The successful candidate will be responsible for retention and acquisition campaigns that talk to thousands of individuals, using their direct marketing and fundraising skills to effectively generate income and build relationships with supporters across a wide range marketing channels and different activities. You will also manage the delivery of specific new products and will work collaboratively with other teams on our integrated campaigns e.g. a Christmas appeal (Secret Santa).
How you'll help to create brighter futures
- Planning and delivering inspiringintegratedcampaigns and contribute to the development and delivery of a multi-year cash growth strategy.
- Leading the development and growth of newfundraising product(s) or incomegeneratingopportunities.
- Managing key projects to help us grow and develop our individual giving programme.
- Deliveringincome targets to contribute to team income targets and against other supporter
- Increasing and diversifying revenues streams and deliver greater value from existing revenue streams.
- Contributing to the development and implementation of supporter journeys for all new supporters/prospects acquired.
- Leading the Project Management & creative development of campaigns and other marketingmaterials.
Let's talk about you
An innovative, dynamic and experienced direct marketer, you use your insight-based decision making to plan and deliver exceptional fundraising campaigns. You have experience working with different direct marketing channels such as direct mail, telephone fundraising and sms.
Highly collaborative, you are used to working with a range of internal and external colleagues to efficiently deliver projects and campaigns which maximise income.
You use insight and your strong analysis skills to test and optimise your campaigns and take learnings along the way. You are innovative and use creative thinking to see different ways to elevate your campaigns and look for new ways to raise income to support vulnerable children and young people.
You will have:
- Relevant fundraising & substantial direct marketing experience and can demonstrate has been applied to drive revenues in a complex organisation/charity.
- Specific experience of acquisition & loyalty funnel management to a public audience (mass).
- Experience of setting up and ongoing managing relationshipswith external suppliers.
- Extensive experience of project management, including delivering to timescales and budgets.
- Excellent IT skills particularly including using CRM system and excel.
- Experience with digital marketing platforms such as content management systems, email marketing systems, social media tools and web analytics would be an advantage but not essential.
- Ability to work independently and proactively, to prioritise work and meet deadlines with well-developed time management skills.
- An understanding of other channels (such as digital channels) and the wider marketing mixes impact on fundraising & marketing.
Please see the Job Description for the full list of accountabilities and requirements.
Contact: David Simpson on 01923361732 or email us at quoting reference 10226.
Good to know
Application Process
Please note we are unable to offer visa sponsorship for this role.
There are five sections to complete: Personal Details, CV, Supporting Statement & Information, Equality & Diversity, Submission & Declaration.
Diversity, equality, and inclusion
At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace.
We actively encourage applications from Black, Asian & Minority Ethnic, and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.
Want to know more about Action for Children?
Find us on , , or to get to know us better.
Closing Date: Monday 28th October 2024.
Interviews dates are around the 4th and 5th November 2024 by MS Teams
See below for further information about working with us:
Commercial Development Consultant
Location: Homebased with weekly UK-wide travel
Department: Trading Support
Contract type: Permanent
Hours: 35
Salary: £40,982.00
Who are we?
The National Union of Students (NUS) is a voluntary membership organisation which makes a real difference to the lives of students and its member students' unions.
We are a confederation of over 440 students’ unions representing just under 4m students and apprentices across Scotland, England, Northern Ireland and Wales. In Scotland, there are over 40 students’ associations representing 460,000 students.
We do professional differently. We are a progressive charity representing students’ unions across the UK. The sector is inclusive, fun, dynamic and representative and we put students and students’ unions at the heart of everything we do. We are challenging but are committed to creating a supportive and flexible environment which pushes your personal development in your everyday activity.
What we do
NUS Services Limited (NUSSL) is the leading purchasing group serving students’ unions and the educational sector.
NUS Services being the commercial arm of the National Union of Students, resourcing the student movement through three core services: purchasing, commercial development and infrastructure support.
Owned by students’ unions and NUS, all of NUS Services work is membership-led and driven by powerful commercial intelligence, making it the gateway to the student market.
What’s the job?
We are searching for a talented commercial operator to join the team as Commercial Development Consultant. The role is fast paced, working with students’ union commercial teams around the UK, with frequent travel and some nights away involved.
A key part of the role is to initiate, grow and maintain engaging relationships with member students’ union commercial teams across retail, licensed hospitality and food service environments to enable them to grow their profitable contribution in a compliant, insight-led way.
The role has responsibility for implementing our inhouse compliance programmes, ensuring improved understanding and awareness to create programme longevity and continued benefits for both members and suppliers.
Our members take part in the Best Bar None accreditation, demonstrating that their licensed spaces are being operated in a safe and responsible manner. The role holder would therefore become a Best Bar None assessor and complete a number of in person assessments during the year.
Who you are
A talented operator who has experience in the commercial world of hospitality (catering and licensed), retail experience would be a bonus, either within a Students’ Union or a high street operator.
You will have held roles where you can demonstrate a vast knowledge of operating commercial outlets whilst controlling costs, managing margins, and delivering great operating standards.
Understanding the market is key as you’ll be helping our member students’ unions to interpret current trends and develop them into successful action within member commercial operations.
Having a good eye for detail and understanding the need for compliance comes easy to you, along with the skill to challenge where non-compliance may be apparent, so you’ll have strong interpersonal and influencing skills and be a good communicator.
Why apply?
As well as a great place to work, we offer a range of benefits including:
- Generous holiday entitlement (starting at 27 days per year rising with service to 30 days, pro rata for part time)
- Enhanced sick, maternity, paternity, shared parental and adoption pay
- Health Cash Plan
- Pension scheme with employer matched contributions up to 6%
- Employee Assistance Scheme
- Cycle to Work Scheme
- Childcare Allowance
- Paid volunteering days – three days per year for full time staff
Committed to Inclusion
We’re committed to equality of opportunity for all. We welcome applications from individuals regardless of their race, ethnicity, sexual orientation, religion, age, gender, or disability. You can be yourself here whoever you are, be proud of the work you do and build a career in a place that knows different is good.
We recognise that candidates from Black, Asian and Minoritised-Ethnic (BAME) backgrounds are under-represented in our organisation, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond. We are committed to taking positive action to expand the diversity of our staff team, and if you meet the essential criteria for a role and are from a BAME background, you'll be guaranteed a first stage interview. It is important to note that this scheme guarantees an interview for candidates who meet the minimum criteria and tell us that they'd like to be considered under the scheme. The selection decision at interview will be based on the most suitable candidate, regardless of any protected characteristic.
Please apply via our online application form, we are unable to accept CVs.
Closing date for applications is Sunday 3rd November 2024 (23:59).
If you’re successfully shortlisted, we’ll see you at an interview on either Wednesday 13th or Thursday 14th November 2024.
REF-217420
Purpose of the post
HDR UK is seeking to appoint an experienced and hands-on Project Coordinator to deliver vital UK-wide initiatives which focus on building public trust and confidence in the use of data and statistics in research. Reporting to the Senior Partnerships Manager, Patient and Public Involvement and Engagement at HDR UK and the Senior Communications and Engagement Manager at DARE UK, this new and pivotal role will work with several PEDRI and DARE UK partner organisations. The role will be key to supporting and drawing on the expertise of organisations across the data research and statistics sector in the UK to embed meaningful public engagement and involvement in data research.
PEDRI has set up its approach and delivery plan until March 2027 and needs a skilled and collaborative Project Coordinator to drive the delivery of this plan. The role holder will bring effective project coordinating tools and skills to work with and support organisations, teams and senior leaders to deliver on objectives across communications, events and stakeholder involvement and engagement. Additionally, the post holder will directly support one of PEDRI’s founding partners; DARE UK’s public involvement and engagement functions and will have a central role in working across the data research and statistics ecosystem. The post holder will draw on expertise to enable shared knowledge and good practise-based learning about involvement and engagement of patients, the public and practitioners in data science.
The successful candidate will share HDR UK’s values, have strong collaboration skills, excellent communications skills, be comfortable with supporting multiple projects at pace in a complex organisation and demonstrate a clear willingness and passion to support organisations within the Initiative to trial, develop and deliver innovative approaches to engagement.
Main responsibilities
- Organise and administer PEDRI meetings including the Governing Board, Steering Group and Public Advisory Group meetings, annual Away Days and ad-hoc working group meetings whilst ensuring agendas, meeting notes and actions are sent out in a timely manner
- Support the delivery of detailed project plan for PEDRI, reporting on progress, and highlighting key milestones and risks to key stakeholders
- Develop and maintain partnerships with PEDRI partners and facilitate the involvement of key stakeholders throughout the Initiative
- Support the Initiative Co-Leads with meeting set up, note taking and following on actions as needed.
- Co-ordinate regular reports from different working groups and prepare relevant updates for onward communication
- Manage day-to-day operational aspects of projects ensuring project documents are complete, current, and stored appropriately
- Act as the ‘point of contact’ for the Initiative across partner organisations ensuring they are kept updated, receive all information in a timely manner and that any issues are dealt with in a sensitive manner
- Support small working groups to develop full scale project plans and programme of activities, define outcomes, schedule project timelines, assign individual responsibilities and timescales and identify requirements including for wider stakeholder engagement
- Manage the development of communications materials such as standardised presentation and communication decks
- Support the commissioning of external suppliers to support delivery of the Initiative’s communications and/or events, managing relationships and project managing delivery to time and budget.
- Organise, co-ordinate and support high quality events to engage with a wide range of audiences, managing event logistics, evaluating effectiveness, providing follow-up communications and ensuring event outputs, impacts and learnings are disseminated widely
- Work with the Communications and Engagement Lead to maintain a calendar of communication, events and engagement activities, coordinated across partner organisations
- Work with the Communications and Engagement Lead to develop and manage a series of PEDRI webinars
- Working with colleagues across partner organisations, maintain relevant media and communication contact lists in HubSpot (CRM)
- Manage PEDRI’s monthly bulletin, seeking updates from all partners in a timely manner to ensure the update is ready for circulation
- Manage PEDRIs social media channels with support from HDR UK’s comms colleagues, updating and posting regularly
- Work with the senior managers and partner organisations to source and apply for further funding, being clear on resource requirements
- Support finance tracking and liaise with the HDR UK Finance team
- Arrange, submit and process payments for Public Advisory Groups and public contributors involved in the work
Experience
- Experience of working with the public and supporting PPIE activities
- Experience in supporting project management with an ability to apply management principles and processes and proactively manage risk
- Demonstrable success in delivering complex programmes/ running several projects at once to similar timeframes with conflicting priorities and many collaborating organisations in a fast-paced environment
- Excellent experience of defining and documenting requirements from multiple stakeholders and facilitating collaboration across teams and/or organisations to help create and co-deliver shared goals
- Demonstrable experience of planning, running and evaluating successful activities and events
- Experience of facilitating, supporting meetings, minuting and preparing presentations
- Excellent experience of supporting and communicating effectively with a broad range of stakeholders, including written communications (e.g. news stories, case studies)
- Experience of managing and utilising social media channels and other communication channels for organisations or initiatives.
- Experience of successfully using a range of software packages and tools to support delivery of tasks such as HubSpot, Trello, Monday, Survey Monkey, MS Forms as well as traditional GANTT style planning.
Skills
- Ability to organise multiple tasks, timelines, and deadlines efficiently and proven track record in managing calendars, coordinating meetings, and tracking project milestones.
- Keeping projects on track by ensuring team members meet deadlines and helping the senior manager with resource allocation.
- Ability to handle diverse tasks and responsibilities, shifting priorities as needed and managing complex workloads while staying adaptable to changing project demands and priorities.
- Identifying issues, analysing data, and suggesting solutions. Being able to break down complex problems and propose actionable solutions.
- Engaging and managing relationships with various stakeholders, from patients to senior leaders, ensuring their input is incorporated.
- Providing support by creating an inclusive environment, managing different perspectives with care, and handling sensitive discussions constructively.
- Being able to prioritise tasks in a fast-paced environment
- Excellent communication tailored to various audiences. This includes writing reports, emails, blogs, website content and documentation as well as delivering presentations.
- Excellent attention to detail with the ability to produce high quality materials
- Proactive and supportive approach to engagement with colleagues to support problem solving with ability to determine when issues need to be escalated
- Ability to work as part of a team as well as autonomously making decisions without supervision
Please note, as we are a UK-based organisation, applicants must be living in, and eligible to work in, the UK. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The client requests no contact from agencies or media sales.
Join our team as our Team Administrator and help improve lives. We are a dedicated charity committed to improving lives through making grants to individuals on a low income and making grants to organisation supporting those experiencing poverty.
The National Benevolent Charity has been supporting people and families on low incomes throughout the UK for over 200 years through the provision of grants and is part of a national network of benevolence charities which operate throughout the UK. Last year we awarded 729 grants individuals in the UK and 42 new grants to organisations in Swindon & Wiltshire, Bristol, and Gloucestershire.
We are looking for someone friendly, professional, and experienced to help our small dynamic team with administration and communications, to increase the number of grants we can make.
You will have excellent written and verbal communication skills and be comfortable in managing contact with the public by telephone and email. You will also need experience in office 365 and using a database. You will also need to be happy working from home, within a small team and have an open, pleasant flexible manner, compassion, and a desire to improve lives
So, if you want to join a small ambitious team, collaborating closely with trustees, believe you have the necessary skills and experience and want to Improve Lives we would be pleased to hear from you.
The client requests no contact from agencies or media sales.