Relationship Manager Jobs in Cambridge

Key Responsibilities

To work closely with the Evidence & Advocacy Manager (EAM) to develop and implement a series of impactful evidence and research projects that support our advocacy messaging, as well as internal and external learning for inclusive programmes and advisory work. These projects will build on established workstreams alongside developing new ones to maintain and extend CBM UK’s evidence base.

Disability Evidence, Policy Research and Learning

With EAM support the ongoing CBM UK Research and Evidence workstream, through:

1. Translating evidence from our programming countries and projects to produce and contribute to a range of resources to influence FCDO and other stakeholders. Tasks to include managing and maintaining established outputs, such as the CBM UK Project Evidence Briefs and Disability Voices paper series, generating new thematic papers, as well as policy and position papers to enhance effective advocacy submissions, briefing notes, blogs and other messaging on key disability rights issues.

2. Working collaboratively within CBM UK and across CBM Global to help develop and to deliver new policy research, drawing on mixed methods and data sources including national and international databases, using qualitative approaches including participatory or citizen generated data, and new empirical work.

3. Supporting Programme staff to improve impact and learning practice in CBM UK funded projects, provide technical support for the implementation of programme related research and data collection, including MEAL.

4. Providing technical research support into the development of proposals for new grant funded projects, and, where successful, support the management of subsequent research projects.

5. Keeping abreast of new research and publications on key themes and priority concerns within the CBM UK Advocacy and Influencing Strategy, taking into consideration sector trends and developments, and ensure this is disseminated to relevant staff within the CBM UK Team.

6. Keeping watch on UK policy environment and conducting research and analysis to support CBM UK advocacy messaging on disability and human rights.

Dissemination and Communications

1. Maintaining and developing internal knowledge management systems for research and information on disability inclusion and rights, and related areas, to be used by Advocacy, Programmes and Fundraising & Communications teams.

2. Ensuring communication plans are developed with CBM UK and Global Federation colleagues for CBM UK evidence outputs.

3. Maintaining the Advocacy and Influencing pages of the CBM UK website ensuring rights-based communication and focus to support CBM UK and Global campaigns.

4. Liaison with Fundraising & Communications colleagues to amplify media stories, case studies and compelling evidence from country programming for advocacy purposes.

5. Participation in and building good relationships with UK-based disability and development networks, including relevant research networks and membership of the BOND Disability and Development Group.

6. Supporting the professional publication and printing of CBM UK outputs, for dissemination at advocacy engagements and public events.

Other

1. Work with other CBM UK teams to maximise cross fertilisation opportunities and integrated working.

2. Help develop a culture of enthusiasm and success, reflecting the ambitions of CBM. Play an active role across CBM, promoting positive working and innovation. Ensure that the values of CBM UK are understood by external partners and always reflected in communications.

3. Identify opportunities to initiate and contribute to new initiatives and events, both within CBM UK and externally.

4. Provide briefings and analysis for the CEO and other Leadership Team members where appropriate.

5. Carry out any other duties as required by the Evidence & Advocacy Manager, Director of Advocacy, and CEO.

Please download the recruitment pack for full details.

About Us
At Applied Microbiology International we fundamentally believe that global challenges need to be solved by global, interdisciplinary experts. We are the oldest microbiology society in the UK and with more than half of our membership outside the UK, we are truly global, serving microbiologists based in universities, private industry and research institutes around the world. We publish an industry-leading magazine, The Microbiologist, and in partnership with Oxford University Press, we publish three internationally acclaimed journals.

AMI has been recognised in The Sunday Times Best Places to Work 2024, being acknowledged as one of the happiest places to work in the UK. The Sunday Times Best Places to Work recognises and celebrates the best employers in the UK based on feedback from employees and an independent assessment of workplace culture, leadership, and employee engagement and wellbeing.

About You
The post-holder will provide key support to the Policy and Diversity Manager to achieve the policy objectives set out in AMI’s strategic plan; ensuring AMI’s community are engaged on key areas of policy and aware of relevant policy developments by contributing to the AMI newsletter, website, The Microbiologist magazine, social media, other digital platforms and networking events. They would also ensure that all activities under this remit are delivered to an excellent standard, and in line with AMI’s strategy.

Candidates will have knowledge of policy structures relevant to science and technology along with excellent research and analytical skills, and the ability to grasp unfamiliar subjects and report as concise recommendations. They will have strong communications skills to communicate with a wide-ranging audience.

Closing date: 25th October 2024

Only shortlisted candidates will be contacted

Please note that this role will be remote, and interviews will be virtual.

For more information, please visit our website

Please send your CV and Cover Letter via the button below. Please DO NOT include your personal information i.e. name and contact details in your CV and Cover Letter. *To ensure the vacancy can be recruited in a timely manner, early application is advisable.

This is because AMI is committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. We offer a range of family friendly, inclusive employment policies to support staff from different backgrounds.

AMI takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees in the proper performance of their duties.

Please note that due to limited resources it is not possible for the Society to acknowledge receipt of applications. If you do not hear from us within two weeks of the closing date, please assume that your application has been unsuccessful on this occasion.

“We are interested in every qualified candidate who is eligible to work in the United Kingdom. However, we are not able to sponsor visas.”

People’s Economy aims to build the agency and power of people facing injustice and working for social change so that they have the expertise, capabilities and resources to develop their own analysis of how the economic system is a root cause of the injustice they face, develop strategies to change it and then take action with others. Our vision is for a world with economies that meet the needs and priorities of people currently experiencing economic injustice.

We are looking for people who are: passionate about addressing economic injustice, experienced trainers and facilitators and are excited about the prospect of leading work to build infrastructure that will significantly scale our training capacity.

The Head of Training will lead People’s Economy’s overall approach to training providing strong oversight and ownership over: turning economic analysis content and our community economic education framework into engaging and accessible training; individual workshop and learning journey design; our pedagogical approach to learning; and our unique facilitation approach. The role will have a focus on building the infrastructure to consolidate and scale our training through supporting, training and coaching staff, freelancers and collaborators in implementing our training approach. It will also be responsible for developing paid training work and will support other work strands, manage projects and contribute to income generation.

Online Open House

Come and meet us! We are hosting an online open house on Monday October 28th at 12pm for anyone who is interested in hearing more about the roles we’re currently hiring for or what People’s Economy is all about.

You can use this space to ask any questions you might have about the role, find out more about the organisation and meet some of our staff team. Curious?  This will be hosted as a webinar and questions can be submitted via the Q&A function so you will be able to remain anonymous unless you choose to unmute or turn on your video to ask a question.

Sign up here:  https://us02web.zoom.us/webinar/register/WN_w2oUR_ckS6ycbSMqExXrkw#/registration

Leading People’s Economy’s approach to training

• With support from the Programme Director, lead the development of People’s Economy’s approach to training and workshops to create an approach and set of standards to be applied across the organisation.
• Stay abreast of developments in training best practice across similar organisations and use this knowledge to further develop People’s Economy’s training approach.
• Develop resources (e.g. types of training exercises) that can be used across People’s Economy’s training work
• Support colleagues and freelancers to implement People’s Economy’s training approach, including through delivering ‘train the trainer’ training and creating learning resources
• Work with the Programme Director to create processes to oversee the quality and delivery of all of People’s Economy’s training
• Lead on monitoring and evaluation of, and learning from, People’s Economy’s training work ensuring that it informs the subsequent development of training
• With support from the Programme Director create and implement plans to build and maintain our training infrastructure and increase our training capacity.

Training for Changemakers

• With support from the Programme Director, design and develop our training offer.
• Lead the implementation of training, including: ○ Work with the Head of Community to develop processes to recruit and onboard changemakers to training opportunities ○ Design training workshops, working in accordance with People’s Economy’s community education framework and principles ○ Oversee the delivery of training workshops facilitated by other staff and freelancers 
• Work collaboratively with the Programme Team to ensure a joined up approach across our work with changemakers

Develop paid training work

• With support from the Programme Director, take a strategic approach to identifying and developing opportunities to undertake paid training work that can both meet People’s Economy’s goals and generate unrestricted income for the organisation
• Hold key relationships, as agreed with the Programme Director, with organisations and individuals who are current and potential clients for paid training work

Supporting other work strands

• Feed in from a training perspective to the development of People’s Economy’s changemaker community of practice led by the Head of Community
• Feed in from a training perspective to the development and implementation of the organisational communications strategy

Managing projects and people

• Work with the Head of People and Operations to recruit and manage a pool of freelancer Associate Trainers to help deliver People’s Economy’s training work, and lead the training of freelancers to do this work
• Manage freelancers contributing to People’s Economy’s training work and any staff roles which (in future) report to Head of Training
• Manage (or contribute to) non-programme projects that contribute to achieving People’s Economy’s goals, as agreed with the Programme Director
• Work collaboratively with the Programme Team to ensure a joined up approach across People’s Economy’s work

Financial management and income generation

• With support from the Programme Director, develop and manage budgets when leading programmes and projects
• With support from the Programme Director, contribute to income generation by leading the development of agreed identified opportunities, including by holding key relationships with existing and potential funders

For full role description and person specification see attached application pack

The Nystagmus Network is seeking a Development Coordinator to help build on our core services and develop new ones to meet the growing and changing needs of the nystagmus community and to support income generation to ensure those services can continue to be funded. You will need to be passionate about what we do, have the drive and enthusiasm to succeed and also be sensitive to the need to involve volunteers and stakeholders in service development and delivery.

You will plan to reach out to ever wider groups of potential beneficiaries and supporters through your communications, networking and business development skills, in collaboration with the Executive Information and Development Manager and Trustees and take the initiative on approaches to new partners. You will have a deep commitment to diversity and inclusion in the way we reach out to people in every aspect of our work.

About the Role:

As Head of Digital Mobilisation and Engagement, you'll lead a dedicated team of digital experts to implement the charity's innovative strategy and oversee the digital mobilisation programme. Your expertise in social media, email, website, content, paid media, and digital tactics will be instrumental in achieving their goals.

Key Responsibilities:

• Lead the charity's digital engagement and mobilisation efforts.
• Implement the Digital Engagement and Mobilisation Strategy.
• Oversee digital channels, including the website, social media, and email communications.
• Collaborate with colleagues to develop and deliver a supporter mobilisation programme.
• Work closely with Fundraising teams to support income growth through digital channels.
• Oversee the Digital Engagement and Mobilisation Team.
• Collaborate across the Fundraising and Communications leadership team.
• Oversee production of high-quality digital content.
• Deliver significant growth in engagement with new audiences.
• Use digital to help deliver key strategic priorities.
• Manage budgets and ensure strong financial reporting.
• Report and action insights to improve programme performance.
• Develop and maintain positive working relationships.
• Enhance personal capability through continuous development.
• Ensure data security and confidentiality.

About You:

• Substantial experience leading and managing digital teams.
• Proven track record of developing and delivering effective digital strategies.
• Deep knowledge of digital engagement, campaigning, and fundraising.
• Strong expertise in digital platforms and technologies.
• Excellent data literacy and analytical skills.
• Experience in agile management processes.
• Ability to manage budgets and financial planning.
• Strong interpersonal skills and collaborative approach.
• Passion for making a positive impact.

What’s On Offer:

• An initial 3-6-month contract, 4 days per week.
• A flexible working set up/ some travel to the charity's office in London. 
• A day rate of up to £231.15 PAYE per day (£205.57 daily rate + £25.58 daily holiday pay)

Note: Whilst we do our best to get back to every application, due to the volume of interest this is not always possible.

Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Role purpose

As part of our strategy, you will be responsible for leading the delivery, direction, and management of our ambitions to empower a more diverse range of young people with opportunities to develop essential leadership and life skills regardless of their background.

You will act as an influential member of the organisation’s Leadership Team to set, establish and deliver the Programmes and Projects Strategy aimed at supporting growth, reach, and impact of Leadership Skills Foundation programmes among underserved and/or under-represented communities and individuals.

In addition to establishing and managing relationships with external stakeholders at national, regional, and local levels, you will work as a pivotal member of the leadership team to embed this area of work across the organisation and benefit thousands of young people across the UK.

This role will require positive and proactive internal working relationships to be created with other teams and colleagues to support organisational objectives and goals.

Main duties and responsibilities

1.Responsible for leading and managing agreed and supported programmes, creating and supporting effective implementation and delivery systems.

2. Empower and equip programme team members, allocating resource to effectively deliver agreed and supported projects and their goals/KPIs.

3. Work collaboratively with partners and stakeholders to successfully influence and deliver agreed programme objectives and key results.

4. Manage agreed programme budgets and forecasting liaising with Leadership Skills Foundation colleagues and funders as appropriate.

5. Responsibility for implementing internal performance metrics to demonstrate effectiveness, influencing programme management, monitoring and evaluation.

6. Ensure all project milestones, contractual and reporting requirements are met to the agreed standard.

7. Develop and present clear insight and analysis to drive the improvement of strategic, business and operational planning and delivery.

8. Develop management practices that support consistent programme delivery and high-quality outcomes.

9. Ensure risk management and mitigation processes are in place across all programmes and communicated effectively.

10. Maintain a working knowledge and up to date awareness of the landscape and audiences the Leadership Skills Foundation works with and aspires to work with.

Head of Department Duties and Responsibilities

1. Implement the “one company” vision/culture and demonstrate its impact.

2. Carry out environmental scanning to recognise opportunities and challenge and formulate appropriate actions to position the Foundation in line with its agreed objectives.

3. Be accountable and responsible as required on projects to deliver the foundation’s vision.

4. Implement and develop appropriate business management capabilities and practice across the organisation.

5. Operationally implement the strategy and set work expectations as agreed by the board and SLT.

People Management Responsibilities

· Research Manager

· Local Delivery Lead

· Working with other Heads of Department whose direct reports will support the delivery of programme goals and activities

Key Relationships

Internal

· Director of Engagement (line manager)

· Direct reports: Local Delivery Lead and Research Manager

· Head of Departments: Innovation; Marketing & Communications; Business Development; Accreditation & Standards; Finance & Customer Support.

· Leadership Team including - Directors of: Innovation & Standards; Finance and Operations, and Chief Executive.

· Innovation Officers

· Finance Manager

External

· Strategic partners including organisations such as Sport England.

· National and regional network and delivery partners.

· Key local delivery centres

Skills, experience and knowledge

Essential

· A proven track record in managing, leading and exceeding purpose-driven complex programmes with challenging targets and timescales.

· Experience of overseeing a portfolio of delivery projects/programmes and supporting individuals/teams to deliver these within time, budget and scope.

· Significant experience of engaging and motivating internal stakeholders and teams and presenting information concisely.

· Confidence to act as the key contact point and ambassador for delivery programmes and Leadership Skills Foundation.

· Familiarity with setting and delivering operational workplans and working collaboratively with teams to achieve them

· Experience of senior decision making, leading a department or project team.

· Experience of proactively and effectively establishing and managing stakeholder and partner relations.

· Analytical thinking and evaluation skills

· Strong interpersonal and communication skills with the confidence and ability to adapt styles to manage up, down, and across peer groups.

Desirable

· An understanding of resource planning requirements

· Process improvement and change management experience.

· Experience of collecting, analysing, interpreting, and presenting data and insight.

· Experience of programme innovation, development, and design

· An understanding of the sport and physical activity landscape in the UK.

· Experience of informal education or skill development programmes

· Experience of risk oversight.

Personal qualities

· A confident, collaborative leader that wants to make a positive social difference.

· Pro-active with the ability to work on own initiative collaboratively and independently.

· Effective and confident communicator.

· Adaptable to operational requirements with an openness to give and receive constructive feedback as part of a growth mindset.

· A creative, problem solver with a focus on the individuals and groups benefitting from our programmes.

Full driving license and ability to drive is required

SCIE Vision

We are committed to building a society which enables people who draw on social care to live fulfilling lives.

At the SCIE, we are driven by our values:

· Progressive – always learning and developing.

· Inclusive – working together for equality, diversity, and fairness.

· Credible – evidence-based, robust, and reliable.

· Transparent – open and honest.

The role:

A great opportunity for you to join our small friendly team and make a real difference to people’s lives by:

· Developing and Implementing strategy, leading our work to improve local policy and practice to ensure our local improvement programme provides value to clients.

· Playing a pivotal role in providing operational and strategic leadership in the management of SCIE.

· Generating and sustaining income for SCIE’s local improvement activity in line with annual income targets and the business plan, developing, testing and positioning new products to create a sustainable income pipeline.

· Leading our portfolio of local improvement projects, managing our strategic partnerships with councils and Government departments.

• Managing the senior practice development consultants, supporting and nurturing the team, ensuring the team adopt good practice and approaches to continuously improve the practice development management functions within SCIE.

What we are looking for:

· Ability to think and act strategically and demonstrate a record of successful delivery in social care or a related field

· Senior Management Experience with a good understanding of different organisational structures, governance arrangements and strategic decision making in local government, health, social care, education and voluntary and community sector organisations and the challenges facing these organisations.

· Experience of leading consultancy and change projects in local government, health, social care, and voluntary and community sector organisations

· Experience of growing income, developing and sustaining commercial opportunities and products in a competitive environment.

· Experience of leading teams

What we offer in return.

We offer excellent staff benefits including a competitive salary and homeworking allowance. We provide an employer pension contribution above the statutory minimum, an award-winning employee assistance programme, and an attractive holiday package which rises with length of service. . Benefits of working for SCIE can be found here Work for the Social Care Institute for Excellence - SCIE 

If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact 

At Bipolar UK we are passionate about improving understanding of mental health and empowering people affected by bipolar to lead their best lives.

Every month we empower 1,000 people to stay well and we plan to support many more. We offer specialist information and resources through our website, host over 80 peer support groups monthly and offer a 1-1 peer support line and moderated eCommunity. We also work with research organistions and campaign to ensure bipolar voices are heard.

As Fundraising Officer, you will be playing a pivotal role in nurturing and growing our supporter-base across individual giving and events so that we can scale up our services to meet the needs of our community.

Position: Fundraising Officer (fixed term - initially 1 year)

Responsible to: Strategic Partnership Manager

Location: Flexible and remote working

Hours: 35 hours per week (full-time) - flexible working

Salary: £28,000 per annum

Annual leave and benefits:

• 25 days annual leave (not including bank holidays)

• Flexible working

• Company contributory pension scheme

• Employee Assistance Programme

How to apply: Click the Quick Apply button below. You’ll be asked to submit a CV and answer a few short screening questions about your relevant skills and motivation.

Interviews will take place in the week commencing 18 November.

Closing date: 8 November 2024

What you’ll be working on:

You'll be maintaining excellent stewardship to nurture and grow our supporters across a range of income streams

You'll be acting as a first point of contact for a wide range of supporters and enquirers and maintaining excellent stewardship to nurture and grow our donorbase.

You'll be managing and improving resources to support fundraising including t-shirts, posters, flyers, donation boxes and fundraising packs.

You'll be liaising with the communications team to create promotional materials for the website and social channels to increase fundraising engagement.

You'll be working alongside the fundraising team and communications team to deliver fundraising campaigns.

You'll be managing a number of external accounts to maximise event fundraising including Run for Charity, Enthuse and Discover Adventure.

You'll also be managing accounts to support in-memory donations and legacies and enhancing opportunities for growing these income streams.

This job is for you if:

You are passionate about creating a better world for people living with severe mental health conditions.

You have at least 2 years’ experience of fundraising ideally in individual giving or community fundraising.

You have excellent written and verbal skills – with experience of writing compelling copy and building diverse strong relationships.

You have excellent project management and time management skills.

You are creative and versatile in your approach and value the opportunity to grow and shape your role.

You have experience of delivering against targets.

You are comfortable working with minimal supervision in a remote environment.

You have a sound understanding of the principles of fundraising including ethical fundraising and GDPR compliance.

You have used Salesforce (or equivalents).

You have a high level of competence using Microsoft Office software and are able to quickly adapt to new technologies.

And finally:

An understanding of bipolar is desirable and we welcome applications from those with lived experience of bipolar either themselves or through family and friends.

Job Title: Gardener Project Officer for Young Marketeers Sheffield

Position Type: Freelance

Reports to: Development Manager

Based at: Home-working and at schools in Sheffield

Working Hours: 14 days @ £165 per day from March – July (£2310); 8 x school gardening sessions at £110 per session plus 1 day planning @ £220 (£1100). Total budget £3,410 + expenses

Contract: Temporary 

Job Purpose

· To manage the delivery of Young Marketeers in Sheffield in four primary schools

Background to School Food Matters

School Food Matters (SFM) exists to teach children about food and to improve children’s access to healthy, sustainable food during their time at school. We provide fully funded food education programmes to schools. Our experience delivering these programmes informs and strengthens our campaigns, bringing the voices of children, parents and teachers to government policy.

Young Marketeers

This much-loved programme was started in London in 2012. It is now running in 12 cities across England and is funded by the National Lottery Community Fund for three years.  The programme provides hands-on opportunities for children from primary schools to grow fruit and veg from seed to sell at their local market. Young Marketeers is also a platform for School Food Matters to promote food education to schools and communities as a way to support children to live happy and healthy lives.  Children learn the art of growing veg from seed, and market traders will share their secrets on how to create a winning market stall.  Primary schools will be visited by our gardener in March/April and then again in May/June and receive further tips on how to ensure a bumper crop. And in July, they head to the market to sell their produce, and to meet the mayor!

Key Tasks include:

· Recruit four schools to take part in Young Marketeers

· Build and maintain relationships with teachers, teaching assistants and senior leaders to ensure the smooth running of the project

· Build and support relationships with contacts in partner organisations

· Schedule, organise and deliver

o One assembly in each school

o Two food growing sessions in each school

o One market trader training session in each school

o Market Day in the city centre in July for four schools

· Maintain accurate records relating to the programme

• Complete monitoring and evaluation forms in accordance with instructions from our Evaluation team
• Take photos of workshops and events where possible
• Keep Development Manager fully updated on progress

· Keep up to date with safeguarding requirements and reporting procedures

• Maintain the ethos of the charity and positively promote our work at all times

Person specification

Essential  

· Experience of delivering food growing sessions to children

· Knowledge of fruit and vegetable growing

· Excellent administrative and organisational skills with great attention to detail

· Excellent IT skills including excel, word and email

· Experience of building relationships with partner organisations and individuals 

· Ability to work in a team, and seek help when needed

· Self-motivated and optimistic with a can-do attitude

Desirable  

· Experience of working for a charity or not for profit organisation

Experience of working in primary schools and engaging children

Job Title: Gardener Project Officer for Young Marketeers Newcastle

Position Type: Freelance

Reports to: Development Manager

Based at: Home-working and at schools in Newcastle

Working Hours: 14 days @ £165 per day from March – July (£2310); 8 x school gardening sessions at £110 per session plus 1 day planning @ £220 (£1100). Total budget £3,410 + expenses

Contract: Temporary 

Job Purpose

· To manage the delivery of Young Marketeers in Newcastle in four primary schools

Background to School Food Matters

School Food Matters (SFM) exists to teach children about food and to improve children’s access to healthy, sustainable food during their time at school. We provide fully funded food education programmes to schools. Our experience delivering these programmes informs and strengthens our campaigns, bringing the voices of children, parents and teachers to government policy.

Young Marketeers

This much-loved programme was started in London in 2012. It is now running in 12 cities across England and is funded by the National Lottery Community Fund for three years.  The programme provides hands-on opportunities for children from primary schools to grow fruit and veg from seed to sell at their local market. Young Marketeers is also a platform for School Food Matters to promote food education to schools and communities as a way to support children to live happy and healthy lives.  Children learn the art of growing veg from seed, and market traders will share their secrets on how to create a winning market stall.  Primary schools will be visited by our gardener in March/April and then again in May/June and receive further tips on how to ensure a bumper crop. And in July, they head to the market to sell their produce, and to meet the mayor!

Key Tasks include:

· Recruit four schools to take part in Young Marketeers

· Build and maintain relationships with teachers, teaching assistants and senior leaders to ensure the smooth running of the project

· Build and support relationships with contacts in partner organisations

· Schedule, organise and deliver

o One assembly in each school

o Two food growing sessions in each school

o One market trader training session in each school

o Market Day in the city centre in July for four schools

· Maintain accurate records relating to the programme

• Complete monitoring and evaluation forms in accordance with instructions from our Evaluation team
• Take photos of workshops and events where possible
• Keep Development Manager fully updated on progress

· Keep up to date with safeguarding requirements and reporting procedures

• Maintain the ethos of the charity and positively promote our work at all times

Person specification

Essential  

· Experience of delivering food growing sessions to children

· Knowledge of fruit and vegetable growing

· Excellent administrative and organisational skills with great attention to detail

· Excellent IT skills including excel, word and email

· Experience of building relationships with partner organisations and individuals 

· Ability to work in a team, and seek help when needed

· Self-motivated and optimistic with a can-do attitude

Desirable  

· Experience of working for a charity or not for profit organisation

· Experience of working in primary schools and engaging children

Senior Peer Support Development Officer – North West

About Kinship:

Kinship is the leading kinship care charity in England and Wales. We offer kinship carers financial, legal, practical and emotional support and understanding from the moment they need it, for as long as they need it. Our expert advice, information and guidance helps with complicated and stressful decisions that so many kinship families have to make. We are always there to support them through challenging times and celebrate the good. 

Kinship carers are strong and determined. Together, they are powerful. We help them build communities of support and action by connecting families locally and across England and Wales. 

We are at the heart of kinship networks, partnering with and influencing service providers, local and national government and other organisations. We give everything we have to fight for each family and their rights, changing society until every kinship family is recognised, valued and supported. 

Kinship care often begins in crisis. A child has parents who are unable to care for them, for whatever reason. It can be frightening, confusing and heart-breaking.

Instinctively, a loved one steps in – a grandparent, brother, sister, aunt, uncle or family friend. They are now a kinship carer, bringing up the children they love. There is often no chance to prepare. Plans may be pushed aside. Relationships, jobs and savings are frequently sacrificed.

It is life changing and challenging raising children who have been hurt or neglected, but kinship carers do it anyway because they put the children first. We know how hard life can be for kinship carers, but we have seen the amazing things they are capable of, with someone by their side. With the right support, children raised in kinship families can flourish. 

That is why we support, connect and campaign – to keep kinship families stronger by keeping them together.

About the Team

The Peer Support and Community team at Kinship is dedicated to enhancing the lives of kinship carers across England and Wales by delivering the first national peer support service. With a focus on building and sustaining networks of peer support groups, the team aims to empower kinship carers through access to resources, training, and development opportunities.

By fostering connections within local, regional, and national ecosystems, the team plays a vital role in ensuring that every kinship carer has access to a supportive community.

As part of our commitment to growth and impact, the team develops innovative approaches to peer support, creating an inclusive environment where kinship carers can share experiences and access essential services. We prioritize collaboration across various departments, ensuring that support group leaders receive high-quality advice and training, facilitating their sustainability and effectiveness. This integrated approach also includes alignment with national and local campaigning efforts to further engage and support the kinship carer community.

In line with our strategic focus on cultivating a vibrant Kinship Community of over 10,000 carers, the team leads initiatives aimed at enhancing community connection and empowering kinship families. By developing a robust model of community engagement that encompasses both in-person and digital services, the team aims to amplify the voices of kinship carers, enabling them to effect meaningful change in their lives and communities.

 About the role

This role is community-based and focuses on engaging kinship carers, bringing them together to form Peer Support Groups, and supporting them to achieve independence at which point they will receive ongoing support from our national Hub. You will do this by working with local authorities, schools, other charities and community groups. Arranging information events such as coffee mornings to engage kinship carers. You’ll create a welcoming, inclusive, and supportive community for kinship carers, building belonging, resilience, and empowerment. Funded by the Department of Education, the National Peer Support Service is a game-changing service that creates a sustainable and life-changing legacy. It builds on Kinship’s 10 years of experience in developing peer support groups and two years of delivering a national service that has set up 145 new groups.

Who we are looking for:

We are seeking an individual located in or around Greater Manchester, and willing to travel across the North West of England who possesses the drive, passion, and skills to:

· Establish new Peer Support Groups across a diverse range of communities

· Supervise a small team of Peer Support Development Officers

· Demonstrate the energy and enthusiasm required to inspire yourself and your team to achieve key targets and objectives

· Work collaboratively within the Peer Support and Community Team, as well as throughout the broader organisation, to ensure the delivery of safe and effective support services for the kinship community.

· Maintain current Peer Support Groups, taking the lead from the national Hub.

· Maintain accurate records that are used to populate reports, identify learning and share key insights across Kinship that allow the organisation to continuously improve our services and products.

In the role of Senior Peer Support Officer, you will be instrumental in ensuring the delivery of a high-quality, consistent, and sustainable peer support service that has a significant impact on the lives of kinship carers.

You should have experience in developing and maintaining meaningful relationships with various community-based stakeholders such as local authorities, health services, schools, charities, and kinship carers. You will need to understand the key success factors involved in establishing and developing new in-person groups in areas of high need, as well as how to support existing groups in their journey towards sustainability.

As a practical thinker, you will work creatively to identify stakeholders and assets in areas of high need. You will build local connections and bring together kinship carers across the region, empowering them to build resilient and robust peer support communities.

You will be confident in building relationships that generate referrals from external stakeholders and in contacting kinship carers directly to secure engagement with local coffee mornings, community, and training events that will help kick start a thriving peer support group.

As you establish new groups, you will provide training to help them lead their groups effectively, and develop their group culture, resilience, and skills to function independently while offering reassurance and support to empower them.

You will be an inspirational and energetic team leader with experience in providing day-to-day line management and operational support for a small team.

We are ideally looking for candidates based in or around Greater Manchester but willing to work initially across the whole of the North West. This role may involve working to establish groups in West Yorkshire and into North Staffordshire.

A valid driving licence and access to a vehicle for work purposes are essential, as this role may require travel across London and its periphery to reach areas in need of dedicated support.

Key responsibilities: 

Service delivery:

• In person (face-to-face) strategic outreach into local and regional communities including setting up and attending local engagement events.
• Work creatively to set up and develop new sustainable in peer support groups, attending up to six sessions in person (if needed) before transition to self-sufficiency.  Existing groups that are at risk, closed or need support will need replacing or rejuvenating to maintain DfE service level agreements across the team, in addition to new groups. 
• Recruit and retain support group leaders to develop their peer support groups.
• Deliver training to support group leaders (group roles and responsibilities, safeguarding, setting up, running and promoting a group).
• Develop strong boundaries and positive relationships with support group leaders – building resilience, empowerment and community.
• Support established groups in your area to access support group leader networks and training (this includes visiting groups in person) to build a peer community. 
• Help develop and deliver a service blueprint for sustainable peer support groups, thinking strategically about how to develop groups.
• You'll collaborate closely with the ‘Hub’ team to provide a joined up and positive user experience for kinship carers. This collaborative approach is key to our success and ensures that kinship carers receive the best possible support.
• Manage special interest groups and regional online groups as required, transitioning to ‘Hub’ team for sustainability and work with partners. 

Service quality, development and data management:

• Accurately record all recruitment, contact information and volunteer case management in Salesforce in line with service framework and data protection requirements.
• Ensure accurate data entry in Salesforce to support service performance, evaluation and learning.
• Provide regular reports to ensure targets and SLA are met for the service.
• Support continuous development and improvement of the service (new systems and processes) as required.

Management and supervision: 

• Inspire, motivate and be responsible for day-to-day line management and supervising up to 4 staff members
• Oversee tactical development of new sustainable groups in your area and your team.
• Help set clear objectives to achieve targets and outcomes.
• Actively encourage personal development and learning.
• Increase efficiencies and impact across the team.
• Ensure good team induction processes and systems are in place.
• Role model Kinship values. 

Team culture:

• Act in the best interest of Kinship and the families we support.
• Maintain and contribute up to date understanding of kinship care.
• Deliver effective administration with attention to detail and keeping to deadlines.
• Identify and contribute to appropriate case studies to demonstrate the impact of Kinship services and contribute to policy and campaigns work.
• Actively contribute to delivering and evidencing a high performing service.
• Take responsibility for your ongoing continued professional development.
• Work in line with the Kinship values.

 Knowledge, abilities, skills and experience (person spec):

 Essential: 

• Experience of team leadership or line management and supervision of a small team and managing performance to deliver targets effectively.
• Proven experience in reaching and establishing strong relationships with hidden or underserved communities in person.
•  Experience developing peer support communities.
• Proven experience of recruiting, managing, training and supporting volunteers in community settings with an emphasis on understanding and working with vulnerable volunteers. 
• Proven experience of ensuring outcomes and impacts of services is evidenced through high-quality data collection. 
• Evidence of delivering training/support to volunteers,
• Strong facilitation skills and essential experience of peer support or user led groups with charity beneficiaries. 
• Understanding of safeguarding particularly around vulnerable families. 
• Excellent communication and engagement skills, with good attention to detail.
• Full driving licence and use of a car for work purposes.

 Desirable:

· Lived experience of kinship care.

· Understanding of children’s social care.

· Digital community building (Facebook / WhatsApp etc).

· Full, clean driving licence/own car.

 General characteristics and attributes:

· Flexible and willing to travel for work across England and Wales.

· Drive and have access to a vehicle.

· Commitment to the values, aims and objectives of Kinship.

· A real commitment to equity, diversity and inclusion within your role and a respectful approach to working with people from a range of backgrounds.

· Good standard of written and spoken English.

· Permission to work in the UK.

· Able to remain focused on the primary task of establishing new peer support groups, ensuring that more kinship carers have access to high-quality peer support.

Equality Diversity and Inclusion 

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

Candidate Application Information

Please refer to the Job Description for this role to check that you meet the criteria necessary for the job. Closing date and interview details:

Closing date: 1 November 2024 12:00 pm

Interviews:  1st Interview Week Commencing 4 November

2nd Interview Week Commencing 11 November

We reserve the right to close this vacancy earlier than the stated deadline.

We will guarantee interviews to any candidates with experience of kinship care (either of being in kinship care or of being a kinship carer) who demonstrate they meet the essential skills and experience outlined.

Please tell us if there are any reasonable adjustments, we can make to assist you in your application. If you have a disability, which you would like us to consider, please tell us about this when you apply.  Please let us know if we can help and remember that you can request information in large print or in a different format. 

We are looking for a self-motivated individual to lead our Programmes Team whilst our current Director of Programmes is on maternity leave. The role will be fixed term from December 2024 until January 2026, although there may be further opportunities beyond the length of the contract depending on organisational growth.

The Director of Programmes will be a key member of CoachBright’s Senior Management Team, and will have input on both operational and strategic decision making. Whilst we will expect your input on matters relating to programme delivery and impact, all members of SMT are expected to contribute to decision making across the organisation. As a result, the role is an excellent opportunity to get genuine leadership experience at an educational charity, with the opportunity to report directly to our board of trustees depending on growth in the role.

The primary responsibility for the Director of Programmes will be to recruit school partners for our EEF trial, with delivery beginning September 2025. This trial is to test the impact our Peer to Peer coaching programme (Y10s coaching Y7s) can have on the maths attainment of disadvantaged pupils. The trial will require us to recruit 100 participating schools, 50 of whom will receive the intervention, with another 50 allocated to a control group.

Working alongside the CEO and the Programmes Team Leader, you will create and execute a strategy to recruit new schools as participants to this trial. As a result, experience of managing sales or partnerships with schools, or existing connections with senior leaders at secondary schools and multi-academy trusts, would be beneficial.

Alongside this, you will line manage our current Programmes Team Leader, who directly line manages our team of Programme Managers. From Sept 2025, we are expecting our Programmes Team to grow, and you will play a key role in recruiting for that expanded team. At that point, we would expect you to begin line managing a small number of Programme Managers directly.

The role is an exciting and challenging opportunity to contribute to the growth of an ambitious charity, develop genuine leadership and strategic experience, and project manage a trial supported by the EEF - one of the most highly regarded and respected educational research organisations. 
 

EEF Trial

• Write and execute the strategy to deliver our EEF trial. This will primarily involve recruiting and onboarding 100 schools to participate from January 2025 through to July 2025, for programmes to begin in September 2025.

Leadership

• Be a key member of the Senior Management Team, working alongside the trustees, CEO, Director of People and Operations, and Director of Finance to drive high quality leadership and decision making.

• Work alongside the CEO to develop and define strategic priorities and targets for programmes.

• Align programmes team around organisational strategy and ensure buy in.

• Help create an organisational culture which is supportive, collaborative and embeds learning & continuous improvement across the programmes team.

People Management

• Line manage our Programmes Team Leader, who will directly line manage all of our Programme Managers. We expect the number of team members you directly manage to increase as our Programmes Team grows.

• Support the Programmes Team Leader with development and delivery of programme KPIs and ensure that Programme Managers are delivering effectively and developing in their roles. 

• Identify skills gaps and development needs for the Programmes Team and work with the Director of People and Operations to develop a training plan for the team to support with programme delivery. 

• Deliver yearly performance appraisals for direct reports.

Programme Delivery

• Overseeing the management of programme delivery in schools to meet KPIs, predominantly those related to our EEF trial.

• Leading the implementation of our primary and secondary programme delivery processes. This will include but is not limited to:

  • Staff guides and handbooks: codifying our ways of working.

  • Simplifying and automating tasks via our Monday platform. 

  • Joining up all strands of programme delivery (school induction, launch, training, impact measurement, sessions, graduation and review).

• Ensure that programmes team adhere to CoachBright’s safeguarding, health and safety and GDPR policies and procedures.

• Ensure systems and processes are working for the Programmes Team to effectively deliver programmes.

• Ensure programmes are delivered to a consistently high standard, including ensuring that our quality assurance and impact evaluation frameworks are being used consistently.

• Ensure school relationships are managed appropriately and that termly retention targets are met.

• Oversee the budget for programme delivery including printing cost, room bookings and programme events.

• Carry out other tasks that are within the scope and spirit of the role.

Volunteer recruitment and training

• Alongside the Team Leader, oversee and provide input on our volunteer recruitment plan, in order to deliver our Core programmes. (Distinct from our Peer to Peer programmes, our Core programmes feature undergraduate volunteers coaching, rather than senior pupils).

Programme Design and Impact

• Project manage the development of programme resources including workshops, session plans and launch and graduation materials, particularly those related to the EEF trial.

• Work with our Data & Impact Manager to capture programme impact via feedback forms, Impact Reports and Annual Reports.

Safeguarding

• Act as CoachBright’s National Deputy Designated Safeguarding Lead (DSL).

• Support the National DSL in developing and establishing CoachBright’s organisation’s approach to safeguarding.

• Support the National DSL with the coordination of the distribution of policies, procedures and safeguarding resources throughout the organisation.

• Provide safeguarding advice and support to staff and volunteers.

• Manage safeguarding concerns, allegations or incidents escalated up. 

• Manage referrals to key safeguarding agencies e.g. social services or police of any incidents or allegations of abuse and harm.

Person specification

Essential characteristics

• Passion for social mobility, we have big aims and are looking for those who share our desire to make education fairer in the UK so a person’s background does not determine their future.

• Experience of selling, managing, and retaining partnerships with schools and multi-academy trusts.

• Programme management experience, including programme design and delivery, monitoring and evaluation.

• Experience of curriculum and training design, and delivery of training.

• Experience of managing remote and cross regional teams.

• Experience managing relationships with a diverse range of stakeholders, including school leaders, funders, corporate partners and charity sector organisations.

• Strong change management skills with experience of managing teams through change. Ability to work with ambiguity, lead through uncertainty and motivate people through change.

• Effective people management, including supervision, appraisals and performance management. 

• Proven experience in developing and implementing quality standards. 

• Experience of working in or within education settings and a good understanding of the educational landscape.

• Exceptional leadership and interpersonal skill with the ability to coach the team to proactively identify issues and opportunities.

• Excellent verbal and written communication skills.

• A business acumen with strategic ability.

• An analytical mindset with great problem solving skills.

• Self reflective and stretches self, team members and colleagues to develop.

• Ability to encourage a culture of reflection and innovation.

Desirable characteristics

• Fundraising experience.

• Experience of writing papers and reporting to the board of trustees.

• Experience of working with and empowering people who have faced challenges in their lives.

Key details

Benefits:

• An opportunity to contribute to a young, exciting charity with scope to input widely and take on new responsibilities.

• The opportunity to lead, and be the project manager for, an Education Endowment Foundation trial, which we expect to leave a lasting impact on the sector.

• Starting salary of £42,057 plus £2,500 London weighting where applicable.

• 28 annual leave days (pro rata).

• Fridays off during non-term-time (pro rata).

• Access to a £100 individual annual CPD budget in addition to CoachBright’s standard training offer which includes safeguarding, health and safety and diversity, equity and inclusion training).

• Access to a 24-hour employee assisted helpline facilitated independently by Health Assured.

• Access to BrightHR perks which includes an array of discounts in various areas such as retail and technology. 

Key Information:

• Fixed term contract from 2nd December 2024 until 30th January 2026. We have some flexibility on these dates.

• Remote role, with access to a network of Regus coworking spaces across the country. Some travel across our key programme areas will be required (expected to be London, Birmingham and Manchester, but not exclusively).

• Full-Time position, 35 hours per week (with some weekend/evening hours required during volunteer recruitment and training periods which will be acknowledged in TOIL). 

• Reporting to the CEO.

We are seeking a highly experienced Trusts and Foundations fundraising consultant to spearhead the Trusts programme at Dreams Come True. As an excellent communicator, influencer, and relationship builder, you will have a proven track record of successful fundraising in this area: ideally securing between 6 and 7-figure gifts.

The successful individual must clearly understand what is meant by a strong brand / charity proposition and have clear evidence of creating and delivering compelling cases for support, with strong examples of this resulting in successful grants to the value of £50-£100k.

Building upon the current small programme, you will lead on initiating conversations with new funders; quickly building rapport and submitting compelling funding proposals and writing timely reports as necessary. This is the sole Trusts based role within the Fundraising team but works closely with senior stakeholders across the organisation to develop funding projects and applications.

This is a fantastic opportunity for an ambitious and passionate individual to make a real difference to children with high needs living in the highest areas of deprivation in the country.

This role reports into the Head of Fundraising and sits within our small Fundraising Department.

This is a part time, very flexible role, of around 4-6 days per month. 

Head of Brain Injury Service

Lead a passionate team dedicated to transforming the lives of children and families affected by acquired brain injury. Join us as our Head of Brain Injury Service and make a lasting impact through our inclusive, compassionate and innovative support programme.

The Child Brain Injury Trust was originally set up by a group of medical professionals. The organisation has evolved over the years and is now the leading UK organisation supporting families and professionals affected by childhood acquired brain injury. Working in consultation and collaboration with families and professionals, the charity aims to ensure families can access the support they need, when they need it and to ensure they have the best possible chance of reaching their potential.

As Head of our Brain Injury Service, you will be joining the charity at an exciting time, as we have just launched our new five-year strategy – Elevating families, enriching futures. The strategy is our most exciting yet as we look to increase our reach and embed 4 key areas of support: early intervention (currently we work in  major trauma centres and specialist hospitals across the UK), community inclusion, educational services and virtual support. Although our programme delivery model is not  completely defined and embedded, we have a strong framework and a dedicated team who are eager and committed to our strategic goals. We are developing our service in line with the future needs of families and as such we are looking to appoint an individual who is passionate about childhood acquired brain injury, team development and leadership.  By joining an inclusive, compassionate and forward-thinking team, you will be part of developing and growing our highly regarded charity.

The purpose of this role is to provide overall strategic input, direction, development and operational management for the national brain Injury support service. To lead our whole brain injury service team to achieve the five-year strategy.

As well as exceptional leadership and management skills, you will need to enjoy developing and maintaining relationships with a large range of key stakeholders from the clinical, legal and corporate sectors.

We are looking for a confident and experienced individual who has evidenced previous compassionate leadership experience which will be essential and your values will lead your success.

This is a varied and exciting leadership role for the right individual, where no two days are the same.  If you are adaptable, solution focused and have excellent management and leadership skills then we are keen to hear from you. Thank you for your interest in this position.