Relationship management jobs

Capital Project Manager – St George the Martyr, Bloomsbury
Salary: £50,000 p.a.
Contract: Fixed term to May 2027 (potential to extend)
Location: Hybrid – based at St George the Martyr, Queen Square, 3 days per week
Hours: Full-time (35 hours/week)
Annual Leave: 25 days + public holidays
Pension: Employer contribution of 3%

St George the Martyr, is an architecturally significant Grade II* listed church in Bloomsbury and an important part of London's Georgian and Victorian Heritage. We are seeking an experienced and highly motivated Capital Project Manager to lead the Development Stage of a major conservation and improvement project funded by the National Lottery Heritage Fund. This is a unique opportunity to shape the future of one of London’s most important historic churches and play a key role in its restoration and renewal.

About the Role
As a Client Project Manager, you will play a key role in the delivery of our vision for the future of St George the Martyr, including saving the church, classed as Heritage at Risk, and creating a welcoming, active and inclusive church that engages people traditionally under-served by heritage. You will be responsible for managing and coordinating all areas of the PCC’s activity in the Development Stage of the capital project, supporting a team of specialist consultants and the Design Team. Working closely with the Rector and Project Board, you will lead the internal and external project team, ensuring the Client’s interests are represented throughout.

About You

Key responsibilities include:

• Leading and managing all aspects of the capital project on behalf of the client.
• Coordinating and procuring the multi-disciplinary project team and consultants.
• Managing the project budget, reporting to funders, and ensuring compliance with funding agreements.
• Acting as the key liaison with stakeholders, funders, and the Project Board.
• Overseeing design development, procurement, risk, and programme delivery.

You will need:

• Strong project management skills, ideally with a recognised qualification (e.g., APM, RICS, PRINCE2).
• Experience delivering multi-million-pound, heritage-focused capital projects.
• Understanding of heritage and faith sectors, particularly Church of England contexts.
• Excellent communication, stakeholder engagement and facilitation skills.
• A strong commitment to inclusion and community involvement.

For a full understanding of the role and responsibilities, please see the job description.

We are an equal opportunities employer and welcome applications from all suitably qualified individuals

Contract: 12- month fixed term, part-time 0.8FTE (28 hours per week)

Salary: £36,457 (£45,551 FTE)

Job Summary 

Work as a team to support the Diocese of London in safeguarding children, young people and vulnerable adults in line with both UK legislation and House of Bishops Guidance. Responds well to safeguarding allegations and concerns, management of risk and making the church a safer place in line with the Church of England National Safeguarding Standards. 

Job responsibilities 

Casework  

• Respond to concerns and allegations of harm, working with statutory agencies; and protection of those who work with children and vulnerable adults in line of the House of Bishops Guidance.

• Acting as a contact point for those in church and statutory agencies, provide advice on all safeguarding matters, ensuring the DST is operating in line with the law, government guidance and national practice guidance from the House of Bishops. Ensure that safeguarding procedures are carried out throughout the process, with appropriate liaison with statutory agencies.

• Ensure appropriate support for alleged victims and their families and respondents and their families, throughout an investigation and thereafter.

• Maintain practices standards in all case work, ensuring five key principles underpin all adult safeguarding work, human rights and have due regard to mental capacity and acting in the best interests of those in need of support. Supporting practice and policy development around case management safeguarding processes. 

• Work with individuals who come to our attention to ensure appropriate risk assessment and risk management plans to set boundaries within a church setting; for those who are convicted of an offence, or where there are continuing unresolved concerns regarding risks to others.

• Work with statutory agencies, including attending appropriate strategy meetings, case conferences as arranged by statutory agencies or requested by the Casework Manager or Head of Safeguarding.

• Ensure that referrals to the DBS for barring from work with children or vulnerable adults and reports to the Charities Commission are submitted in line with statutory guidance. 

• Ensure that the Bishop of London, area Bishop, Archdeacon and Head of Safeguarding and Case Work Manager are always informed when an allegation of abuse is made against a church officer. To manage case work within legal parameters and in line with the House of Bishops Guidelines.

General 

• Provide professional safeguarding advice and undertake pro-active relationship management to ensure parishes and worshipping communities are aware of their responsibilities in relation to safeguarding children and adults who may be at risk of abuse or neglect; to keep them abreast of policy and practice developments. 

• Under the direction of the Safer Churches Programme Manager to undertake strategic safeguarding projects and improvement work including polices and projects in line with identified business needs and operational plans. Developing initiatives to support the effective implementation across your designated area in order to ensure excellent safeguarding practices across the Diocese. 

• Understand and implement, where necessary, information sharing protocols.

• Assess risk and advise on safer recruitment with the use of the Disclosure and Barring Service.

Training and Professional Development 

• Deliver where required training including bespoke inputs when gaps are identified and the Parish Safeguarding Officer Induction package.

• Undertake as appropriate continuing training and professional development in the safeguarding field. 

Please refer to the attached Job Description for the full details on the main responsibilities. 

Person Specification 

Essential 

• A social work qualification recognised by the Health and Care Professional Council, or a similar qualification in a related area/profession, or experience.

• Specific training in a variety of aspects of child or adult safeguarding.

• Experience of working with a range of statutory and non-statutory organisations in managing or contributing to safeguarding, including managing allegations against people in positions of trust and the management of those who may pose a risk.

• Experience of a fast-paced environment with ability to be flexible and adaptable to changing priorities and the ability to manage your own time/priorities. 

• Knowledge of Safeguarding adults and children policy, procedures and legislation and experience of child and/or adult safeguarding work as a practitioner. 

• Practitioner experience of working with victims or survivors of abuse, including adults with mental health issues.

• Practitioner experience of working with perpetrators of any form of abuse. 

• Knowledge and experience of recognition of risk, risk assessment and risk management and the ability to contribute to multi-agency risk meetings. Knowledge of processes such as MAPPA, MARAC and PREVENT. 

• Excellent listening and communication skills and strong verbal communications skills and ability to produce clear written records and reports. 

• Have exceptional people skills and the ability to build positive partnerships and relationships with key stakeholders. 

• Ability to work sensitively with survivors, those who are subject to allegations and/or those that may pose a risk.

• In sympathy with the aims of the Church of England. 

• Right to work in the UK. 

• The person will require an enhanced DBS check. 

Desirable 

• Some understanding of Church of England structures and experience of working with the Church or other faith groups in respect of safeguarding children and/or adults who may be vulnerable 

Please refer to the attached Job Description for the full details on Person Specification. 

About the London Diocesan Fund 

The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocese of London comprises of c400 parishes north of the River Thames and within the M25 motorway.

The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund, we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people. 

Equality, Diversity, and Inclusion 

The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community. 

We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation. 

Safeguarding 

The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. 

Benefits of working with us 

The LDF offers a supportive working environment, opportunity for career development and the following financial benefits: 

• Competitive remuneration package 

• 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays 

• 15% employer pension contribution and salary sacrifice available 

• Death in service benefit x3 of basic gross salary 

• Enhanced maternity leave of six months full pay, after 12 months of employment 

• Season ticket loans for public transport 

• Access to Benenden Health Insurance 

• EAP counselling through Health Assured

• Up to £100 for eye test and contribution to spectacles

• Two additional paid days for community volunteering 

The interviews will be held on 12th May 2025 in-person at our office in London.

Reporting to: Events Manager

Location:Hybrid. Home working with 40% of contracted hours at our office in Welwyn Garden City

Contract:Full-time; 37.5 hours per week

The Willow Major Events Team hosts a range of events to engage Willow’s key supporters. These range in large-scale events such as the Willow Ball and London Football Awards, to smaller more intimate events such as Golf and Shoot Days.

Job purpose

• This role will support the delivery of Willow’s programme of Major Events, as well as supporting third party events, ensuring that these promote and present Willow in a professional and compelling manner, maximising opportunities for donor cultivation, fundraising and maximising income generation.
• To work with the Events Manager on delivering events to an exceptional standard.
• To lead on auction procurement and fulfilment to maximise fundraising revenue.

Key responsibilities

Core Events

• To support the events strategy through delivery of high-quality events, designed to attract current and new supporters.
• To support the Events Fundraising Manager in ensuring that each event plan is actioned in a timely and efficient manner, as well as working with external suppliers, ensuring all suppliers work to agreed terms and conditions
• To assist in the research, development and planning of potential new event opportunities, ensuring that the events programme evolves in response to new fundraising requirements, opportunities and sector trends.
• With support from Event Manager, lead on events within the portfolio, working with key stakeholders and suppliers, ensuring delivery of a high-quality event.

Auction

• Lead on securing auction prizes for relevant events, developing relationships with key supporters and external businesses to secure exclusive and desirable auction items.
• Manage the auction fulfilment process, ensuring all auction winners are thanked post event and that lots are fulfilled in a timely manner.
• Oversee online auction platform, ensuring accurate listings, engaging descriptions and looking for ways to maximise income.

Event Supporter Stewardship

• Provide support on guest management, ensuring a smooth process for guests during the lead up to and on the day of the event.
• Build and maintain strong relationships with major donors, guests and stakeholders ensuring excellent stewardship and recognition
• To identify opportunities to engage or recruit new event supporters to existing or new events in the Willow calendar.

General

• To support the Events Manager with financial management of each event, supporting on areas such as: budgeting, planning, controlling and monitoring expenditure as appropriate and managing income against targets, KPI’s and provide regular revised projections as required.
• To maintain good practice in the use of database system (Raiser’s Edge), including the events module, ensuring that information is recorded accurately to allow for excellent supporter care, stewardship and accurate analysis of event performance.
• To keep up to date with current competitor activity, potential new opportunities for events and improved ways of managing and developing events.
• To keep up to date and comply with fundraising, data protection and other relevant legislation and codes of practice and good standards.
• To undertake any other tasks reasonably required.

 Person Specification

 Qualifications, Knowledge and Experience

Essential

• Proven experience of supporting on a number of events and delivering to budget and within tight timeframes.
• Can demonstrate effective implementation and management of work plans, projects and resources to ensure proactive completion of tasks.
• Proven experience of developing and managing budgets.
• Ability to work as part of a small, flexible and hardworking team.
• Delivering high quality supporter and donor care through ongoing contact and communication.
• Experience of working on administration within a fundraising, events or marketing environment.

Desirable

• Experience of working with senior stakeholders in order to meet income targets.
• Experience of working with celebrities.
• Experience of working with sponsors.
• Experience of working in the sports sector.
• Experience of working in the charity / fundraising sector.

Skills and Abilities

Essential

• Organised, pro-active self-starter, capable of taking initiative.
• Confident and articulate, able to build successful, mutually beneficial relationships with internal and external audiences.
• Strong ability to prioritise tasks under pressure and solve problems quickly and effectively.
• Ability to work on different projects simultaneously.
• Excellent written and verbal communicator, with exemplary grammar and spelling, who places high value on attention to detail.
• Good influencing and negotiation skills.
• Respect for and ability to maintain confidentiality at all times.
• Self-reliant and confident IT user including internet, email, design, databases, spreadsheets and MS Office.

Desirable

• Creative thinker, able to innovate to meet audience needs.
• Experience or knowledge of Raisers Edge database.
• Sports sector knowledge.

Other

Essential

• Positive, energetic and able to enthuse.
• Flexible and proactive problem solver.
• Takes personal responsibility for and remains focused on delivering results and achieving objectives, overcoming problems and frustrations.
• Genuine commitment to the work and services of Willow.

Desirable

• Empathy with the cause and knowledge of issues faced by young adults facing serious illness.

 Special Conditions

Essential

• Able to work irregular (unsociable) hours and weekends where necessary.
• Own car and current driving license

General

We offer the following competitive benefits package:

• 25 days annual leave plus bank holidays
• Holiday purchase scheme
• Life Assurance and Group Pension Fund
• Season ticket loan
• Cycle to work scheme
• Flexible Working policy
• Employee discounts
• Employee Assistance Programme

The Bone Cancer Research Trust launched a dedicated Support Service in 2019, in response to feedback from our community. Over the last 5 years, the Service has seen a significant increase in reach. We are now at a crucial stage, after conducting a comprehensive review of our Support Service and are now looking for an exceptional, dedicated and enthusiastic leader to drive the implementation of findings and recommendations, ensuring everyone affected by primary bone cancer become aware of, access and trust our portfolio of services and information resources.

The successful candidate will bring our current Support Service and Health Information functions together, to form a cohesive and comprehensive Support and Information Service also and will develop a framework to monitor the impact of this Service, ensuring that the needs of the primary bone cancer community remain at the heart of the Service.

The successful candidate will be a natural relationship builder, forming excellent relationships with both patients and healthcare professionals. They will have excellent organisational skills and will be a confident and compassionate leader.

Direct Marketing Manager-Acquisition at the Disasters Emergency Committee delivers key direct marketing activities during appeals for major disasters. You will work with the Direct Marketing Manager-Retention to deliver a programme of supporter communications to feedback to donors on the impact of their donations and to retain their future support. 

The purpose of the role is to:

• Contribute to and develop DEC direct marketing strategies,
• Implement the direct marketing strategies during each appeal with income maximisation and supporter acquisition as the key focus,
• Manage the capturing and analysis of results to ensure channel optimisation between appeals,
• Lead the benchmarking process of DEC Member Agency fundraising performance.

The role will deliver responsibilities for strategy and planning, fundraising, networking and building relationships.

You must have strong direct marketing experience with a focus on high volume donor acquisition. Demonstrable knowledge of offline marketing techniques in press, outdoor, direct mail and telephone. A proven track record of developing effective digital and direct marketing strategies, which resulted in significant growth of income. Experience of managing complex budgets and proven ability to manage a complex operational plan within very short timeframes and within budget.

Ideally you will have experience of working in the international humanitarian aid sector, have used Salesforce and Salesforce Marketing Cloud and Google analytics.

You must have excellent communication skills both written and spoken, with the ability to write compelling and emotive fundraising copy. Significant technical marketing expertise across a range of direct marketing channels. Excellent numeracy, budget development, planning and project management skills.

An ability to work under extreme pressure during appeals and to very tight deadlines with excellent attention to detail is a key driver for success in this role.

You will join a collaborative team, department and organisation that excels in maximising their fundraising effort in response to disasters and keeps donors and recipients of funds updated and engaged throughout and beyond the journey of an appeal.

Please download the job description for full details of the responsibilities and expectations of the role.

Objective

To increase fundraised income for BRACE and dementia research through major donors and high-value supporters, both cultivating existing supporters to increase their support and networking to develop new major donors.

Role

As our Major Donor & Philanthropy Fundraiser, you will be responsible for developing and implementing a comprehensive major giving programme to increase revenue from high-value supporters. This is a new and exciting opportunity to establish and grow this income stream for BRACE, requiring proven experience in securing major gifts.

Key Tasks:

Major Donor Fundraising

• Develop and implement a strategic plan to identify, cultivate, solicit, and steward high net worth individuals.

• Build and maintain a strong portfolio of potential funding sources through thorough prospect research.​

• Manage a diverse portfolio of existing and new major donors, delivering excellent relationship management to meet ambitious individual fundraising targets.​

• Build, manage, and maintain a full and consistent pipeline of prospects, ensuring timely progression through each stage from identification to stewardship.​

• Conduct frequent and regular contact with donors and prospects by phone, video, and in-person meetings, utilizing the Head of Fundraising and CEO for potential new and existing high net stakeholders.​

• Develop compelling, tailored proposals and funding applications to secure significant donations.​

• Create and implement bespoke stewardship plans to ensure long-term support.​

• Represent BRACE at networking events to build relationships with potential high-value supporters.​

• Maintain accurate and up-to-date records of all major donor activity in our database.​

Strategy & Planning

• Work closely with the Head of Fundraising to develop and implement a major donor fundraising strategy.​

• Monitor performance against budget targets and analyze data to support future budgeting.​

• Contribute to the overall fundraising strategy of the charity.​

• Stay informed about the latest trends and best practices in major donor fundraising.​

General Responsibilities

• Be an active and supportive member of the BRACE team, supporting colleagues across the organization to support the charity’s wider organizational goals and objectives.​

• Gain and maintain in-depth knowledge and understanding of the charity's work, priorities, and future plans.​

• Assist the CEO, Head of Fundraising, and other colleagues with charity-wide development initiatives.​

• Attend meetings and events as required both during and outside normal office hours, including the annual Let’s Talk Dementia.​

• Carry out any other duties compatible with this post as directed by the Head of Fundraising.

Candidate requirements

Essential:

• Demonstrable experience in major donor fundraising or equivalent high-value relationship
  management
• Proven track record of securing large and repeat donations from individuals
• Excellent written and verbal communication skills with good copywriting and proofreading ability
• Experience in creative proposal writing and the ability to demonstrate clear outcomes and impact
• Confident and persuasive presentation skills
• Ability to build and maintain relationships with high-net worth individuals
• Experience in developing and implementing stewardship plans for major donors
• Strong research skills with experience in identifying quality new business leads
• Proven ability to form good working relations, both internally and externally with people at all levels
• Innovative and keen to find solutions to problems
• Strong interpersonal skill set with the ability to be persuasive
• Excellent IT literacy
• Excellent planning, time management, and organisational skills
• Willingness to work flexibly in order to adapt to the needs of supporters and the charity
• Able to work unsupervised and independently from home and on the road

Desirable:

• Excellent ability to motivate, inspire, and influence people
• A self-starter with entrepreneurial spirit
• Experience in launching or growing a major donor program
• Understanding of the medical research funding landscape
• Experience using Raiser's Edge to manage donor relationships
• Empathy with the cause that BRACE represents (knowledge of dementia and research is not essential, as information and informal training will be provided)

We are 4 Day Week employer

Purpose of the role

To lead on corporate partnerships and support the other areas of income generation, including trusts and foundations fundraising and service development. This role will have a national remit and work closely with Brook’s Executive Team and colleagues across the organisation to support business growth and innovation through effective management of existing and new partnerships.

Essential criteria

• Proven experience of securing effective and successful corporate partnerships within the charitable sector.    
• Significant experience of securing funding and generating income through charitable trusts, foundations or other funding bodies and partnership working. 
• Outstanding communication skills at all levels, with the ability to build successful relationships with a range of partners, including corporate/ business partners 
• Good financial understanding and ability to develop and present budgets and financial information. 
• Knowledge of corporate/ charitable relationships and the added value these can bring to both partners. 

To learn more about the role and person specification please read the attached 'role specification' which can be found on the application form.

About the role:

• Hours: Full Time 37.5 Hours per week

(Upon completing your probationary period, you will be eligible to join the 4 Day Week program, which allows you to work 20% fewer hours without a decrease in salary)

• Contract: Permanent
• Location: Liverpool OR London
• Salary: £37,000 (Plus LWA if applicable)
• Closing date: 30/04/2025
• Application Tip: Ensure your supporting statement refers to the person specification as this will assist in a successful sift through to the interview stage.
   

About Brook:

Brook is the UK’s leading sexual health and wellbeing charity. We are committed to changing attitudes, challenging prejudice and championing equality. 

Our unique combination of clinical services and education programmes are designed to meet individual needs and instill positive behaviours that influence their whole lives. Our digital solutions help us reach even greater numbers of young people and professionals, and our expansion into all-age services ensures that whole communities can benefit from our inclusive, non-judgmental approach to sexual and reproductive health. 

We are continuously listening to and learning from our service users and the communities we support. We amplify the voices of those who face barriers to access, ensuring that sexual health remains high on the political agenda and that law, policy and practice is aligned with what they need. 

Benefits of working for Brook:

• 4 Day Week (Working 20% hours less without salary decrease)
• Annual leave – 28 days per annum, increasing up to 33 days plus 8 bank holidays 
• Sick pay (from 3 up to 12 weeks fully paid) 
• Flexible working 
• Gratitude scheme 
• Assisted purchase scheme 
• Cycle to Work up to £1k 
• Employee Assistance Programme (EAP) 
• Long service awards 
• Maternity and paternity pay 
• Pension scheme – with contributions matched up to a maximum of 4% 
• Training and development opportunities 
• Coaching

Please note - this role requires the successful applicant to undertake an enhanced DBS check. Candidates must be able to provide paperwork demonstrating their right to work in the UK.

Please note: internal applicants with live sanctions will not be considered for this role. 

We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to submit your application as soon as possible. 

Due to the high number of applications for this post, it will not be possible to respond to every application. We will contact you within 4 weeks of the closing date if you have been shortlisted for the role. 

Thank you for your interest in working for Brook.
 

Brook Safeguarding with Purpose

Working with People Safely. Safe Place, Safe People.

Senior Partnerships & Philanthropy Manager

We are seeking a tenacious and results driven Senior Partnerships & Philanthropy Manager to support the development and delivery a brand new strategy for high-value giving.

Position: Senior Partnerships & Philanthropy Manager

Location: Hybrid with occasional travel to Warwick, London, Birmingham 

Salary: £50,000 - £55,000 per annum

Hours: Full Time 35 hours per week

Contract: Permanent

Closing Date: Monday 21st April

Interview: W/C 28th April

The Role

As Senior Partnerships & Philanthropy Manager you will role model first class relationship management, hold a portfolio of high profile relationships across partnerships and philanthropy.

You will work closely with the Assistant Director of Fundraising (Philanthropy & Partnerships) to drive high-value fundraising strategies, manage strategic partnerships, and lead a motivated team. You will oversee income generation, ensure best-in-class partnership management, and play a vital role in operational planning and stakeholder engagement.

Key Responsibilities

• Lead, mentor, and manage the Partnerships & Philanthropy team to achieve ambitious income targets.

• Develop and implement high-value fundraising strategies to support both restricted and unrestricted income.

• Manage a portfolio of key relationships and strategic partnerships, ensuring exceptional stewardship.

• Oversee pipeline management, prospect research, and strategic fundraising priorities.

• Work closely with finance to manage VAT, Gift Aid, and GDPR compliance.

• Create compelling fundraising materials, reports, and engagement strategies.

• Collaborate with senior leadership and external stakeholders to advance strategic partnerships.

• Ensure all fundraising activities align with best practices, regulations, and data protection policies.

• Represent the organisation at key meetings and sector events, bringing insights to enhance fundraising efforts.

About You

As Senior Partnerships & Philanthropy Manager you will be a passionate and results-driven fundraising professional with a proven track record in securing and managing high-value partnerships. With deep knowledge of philanthropy and corporate giving, you excel at building strong relationships and delivering impactful fundraising strategies.

Essential skills and experience include: 

• Experienced fundraiser with expertise in partnerships and philanthropic giving.

• Proven success in securing and managing six-figure partnerships.

• Strong relationship manager with experience working with senior staff, volunteers, and stakeholders.

• Knowledgeable in philanthropy with insight into donor motivations, giving mechanisms, and trends, particularly in the health charity sector.

• Skilled project manager able to balance multiple priorities and collaborate across teams.

• Effective leader with line management experience, capable of motivating and supporting a busy team.

• Financially proficient with experience in budgeting, Excel, and CRM/database management.

• Excellent communicator with strong written and verbal skills.

• Highly organised and detail-oriented, committed to delivering results.

Benefits Include:

• 10% Employers Pension Contribution

• 28 days annual leave plus Bank Holidays as a minimum

• Flexible Working

• 2 hours per week Wellbeing time out for full time staff

• Apprenticeships, training and development opportunities

• Health Cash Plan

• Company Rewards

• Plus many more great staff benefits!

Please upload your CV and a covering letter outlining your interest in the role, how you meet the criteria of the role. The covering letter should be no more than 2 sides of A4.

Equality and Diversity

The charity is committed to inclusivity and representing the diversity of the communities, it serves. We welcome and encourage applications from all backgrounds and all sections of the community. Applicants will be treated fairly throughout the recruitment process, and the team will ensure there is no unfair discrimination on the basis of race, ethnic origin, disability, gender, religion or belief, age, sexual orientation or any other relevant characteristic.

Other roles you may have experience of could include Head of Partnerships & Philanthropy, Senior Fundraising Manager, Strategic Partnerships & Philanthropy Lead, Corporate & Philanthropy Fundraising Manager, Senior Manager – Partnerships & Major Giving, Head of Corporate & Philanthropy Fundraising, Senior Relationship Manager, Major Gifts & Partnerships Manager, Senior Development Manager, Director of Partnerships & Philanthropy. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Reports to: Head of Marketing, Communications and Membership
Manages: Membership Executive
Salary range: £38,251 – 47,940
Location: London – EC4Y 8EE (Hybrid)
Contract: Permanent, full-time (31.5 hours per week)

Job Purpose
 
As BSR’s Membership Manager you will be responsible for overseeing BSR’s membership offer. You’ll work on plans to recruit members across a range of roles in the rheumatology specialty and engagement tactics to ensure members are retained year on year. 

Working closely with the Head of Marketing, Communications and Membership, you’ll drive forward a compelling value proposition for membership by refining our benefits package and developing tailored audience content. With responsibility for our digital-first membership engagement plans, you’ll work on strategies that drive our engagement, provide real-time feedback and give us insight into how our members behave. 

You’ll lead and coach a Membership Executive to develop their skills and together, provide excellent customer service and membership experience. 

Main responsibilities

Membership recruitment and retention 

• Develop and execute strategies for acquiring new members 
• Engage in digital outreach and in-person networking to promote BSR membership and develop a deep understanding of our audiences and the pressures they face 
• Cultivate relationships with current members to ensure high retention rates and insightful feedback loops 
• Monitor membership trends and adjust recruitment and retention strategies as necessary
• Support strategic networking by facilitating meetings with members and the Senior Management Team/President(s)

Customer service and member engagement 

• Serve as a key point of contact for all member enquiries, providing an exceptional service 
• Ensure a positive experience for new and existing members with engaging communications, including regular newsletters and lifecycle campaigns 
• Organise and host events, webinars, and other member engagement activities to foster community 

Database and process management 

• Maintain an up-to-date and accurate membership database (CRM) and an internal super-user 
• Track membership renewals, payments, and communication preferences 
• Analyse membership data to identify trends, opportunities for growth, and areas for improvement 
• Oversee membership billing, including invoicing, payment tracking, and collection efforts 
• Monitor membership revenue and work with the finance team to report on financial performance
• Develop pricing strategies as needed

Reporting and analysis

• Prepare regular reports on membership growth, retention, engagement, and financials for the Senior Management Team and Board of Trustees 
• Use data and feedback to continuously improve the membership offering from BSR 
• Stay up-to-date on membership trends, membership models, and best practices to keep the BSR offer relevant

Person Specification

1.  Experience of working in membership or relevant customer-facing role 
2.  Experienced in database management and working with digital collaboration tools 
3.  Strong skills in data analytics, insight and impact measurement 
4.  Excellent communication skills and the ability to communicate with a variety of audiences across multiple channels (including digital) 
5.  Strong management skills to direct, support and motivate their staff to perform to high standards
6.  Excellent organisational skills 
7.  Ability to build effective collaborative partnerships with internal and external stakeholders 
8.  Strong problem-solving skills 

Inclusion and Diversity statement

BSR is committed to encouraging inclusion, equality and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We try to reduce as many barriers as we can for those with a disability. We know that everyone is an individual, so please always tell us what we can do to support you. 

We welcome approaches from individuals from underrepresented groups, including those from minoritised communities, and those with a disability, to better reflect the community we serve and help broaden our perspectives. 
Our values are: 

• Celebratory – we celebrate the achievements in rheumatology 
• Inclusive – we support everyone in the rheumatology community 
• Sustainable – we work to reduce the impact of our activities on the environment 
• Leading – we use our profile to drive change and support those working in the specialty 
• Collaborative – we always seek to work with others to have a greater impact 

Join us as a Corporate Partnerships Officer! Support our ambitious plans to expand corporate funding by nurturing and developing relationships with local businesses. Facilitate and support engaging events, manage our corporate membership scheme, develop, and produce compelling communications to inspire support. Ideal candidates are proactive, team-oriented, and possess strong communication skills.

The Corporate Partnerships Officer will play a crucial role in supporting the Corporate Partnerships Manager and the wider Fundraising Team helping to secure income and support from both existing corporate members and prospective businesses across our three counties. This position is integral to the Trust's ambitious plans to expand corporate funding over the coming years. You will help to nurture new and existing relationships with local businesses and strive to grow corporate income for the charity.

In this role, you will take an active part in developing and facilitating a range of events and activities designed to engage local businesses with the Trust's mission and work. Your responsibilities will include the administration of our corporate membership scheme, ensuring the accurate recording of income and information, and maintaining our internal database to the highest standards. You will also be responsible for producing high-quality and compelling communications to raise the profile of the charity and inspire current and prospective members.

While experience in fundraising, sales, or relationship management is beneficial, we are looking for a proactive and enthusiastic individual with excellent communication and customer service skills and a collaborative, team-oriented attitude.

Part time hours (30 hours) for this role, may be possible.

Type of Contract: Permanent

Hours: Full Time - 37.5 hours per week

Interview Date: Tues 20th May 202

We’re looking for someone who can inspire and collaborate, building strong, positive relationship. As one of our regionally dispersed Community Fundraiser’s, you’ll be joining a busy team, where you will manage relationships with our key supporters with the primary purpose of generating income across a geographical area, through community fundraising activities. 

The successful candidate will be responsible for delivering income targets across the region by building strong relationships with individuals, local companies, community groups and volunteers, in line with our community fundraising strategy. You will also be responsible for the management and support of local third-party events in your region and in providing excellent stewardship to those supporters.

Are you passionate about building relationships, inspiring philanthropy, and making a lasting impact? Gloucester Cathedral is seeking a dynamic and ambitious Development Officer (Individual Giving) to join our dedicated Development Team.

This is a unique opportunity to play a key role in growing and managing the Cathedral’s individual giving income streams. Working closely with the Head of Development, you’ll implement and develop our regular giving and mid-level donor programmes, ensuring our supporters feel valued and engaged. You’ll also lead on donor stewardship, conduct prospect research, and play a pivotal role in managing our new CRM database.

Gloucester Cathedral is an iconic heritage site and a place of inspiration, faith, and community. Our ambitious fundraising campaigns, including In Tune: Music and Organ and The Cloister Project, aim to protect and enhance this extraordinary space for generations to come. Your work will directly contribute to preserving history while shaping the future.

We’re looking for highly personable individual who has experience in fundraising, marketing, or supporter engagement, and a track record of delivering excellent donor care. The successful candidate will have strong communication skills, a proactive and enthusiastic approach, and a willingness to work as part of a close-knit, supportive team.

This is a fantastic opportunity for a motivated and relationship-driven professional to take their next step in fundraising. If you’re ready to help shape the future of Gloucester Cathedral’s fundraising efforts, we’d love to hear from you!

Closing date is 9am on Monday 28th April 2025

Interview date in Gloucester 9th May 2025  

Please note that CVs are not accepted.

Hours: Full time, 37.5 hours per week​

Location:​Home-based with frequent travel to projects across Newcastle, Gateshead, Sunderland, Middlesbrough and Hartlepool​

Contract:Permanent​

Do you want to work with multiple award-winning charity, FoodCycle? As Regional Manager you will represent, manage and co-ordinate FoodCycle for your allocated regional Projects. Our Projects are spaces where volunteers are empowered to run their own community meals using surplus food.​

You will manage local relationships with supermarkets, volunteer recruitment channels and venues to enable this to happen. As an excellent communicator, you will manage the volunteers at each Project ensuring they are trained, supported and on-message with FoodCycle strategy, ensuring that volunteers are confident enough to self-organise and make a success of their Projects.​

You will have experience of programme planning and delivery, and working with volunteers. You will be experienced in building relationships with a range of stakeholders, and be passionate about food and cooking.​

There will be frequent travel to our projects in the North East, with some evening and weekend work needed to cover our projects. A full driving license and access to a vehicle for work purposes is essential for this rewarding role.​

Benefits: We offer 26.5 days holiday plus bank holidays, and additional holiday for length of service (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.​

How to apply:Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.

Deadline for your application:11.59pm on Wednesday 30 April 2025.

Interview process: Shortlisted candidates will need to complete a 30 minute task prior to being invited to interview.

Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected. We are a Disability Confident Scheme member. 

Safeguarding: Safeguarding is Everyone’s business – FoodCycle is committed to safeguarding and promoting the welfare / wellbeing of children, young people and adults at risk. This role will therefore require a satisfactory Enhanced DBS check.

Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.​

​

​

​

​

Hours: Full-time, 37.5 hours per week​

Location: Home based with frequent travel to projects in Leeds, Sheffield, Hull and Bradford.​

Contract: Permanent​

Want to work with multiple award-winning charity, FoodCycle? As Regional Manager you will represent, manage and co-ordinate your allocated regional Projects. Our Projects are spaces where volunteers are empowered to run community meals using surplus food.​

You will manage local relationships with venues, community partners, supermarkets and volunteer recruitment channels to enable this to happen. As an excellent communicator, you will manage the volunteers at each Project ensuring they are trained, supported and on-message with FoodCycle strategy, ensuring that volunteers are confident enough to self-organise and make a success of their Projects.​

You will have experience of programme planning, delivery and development including community led/owned programmes. You will have experience of building relationships with a range of stakeholders and be passionate about food and cooking.​

There will be frequent travel to our projects in Yorkshire and The Humber, with some evening and weekend work needed to cover our projects. A full driving license and access to a vehicle for work purposes is essential for this rewarding role.​

Benefits: We offer 26.5 days holiday plus bank holidays, and additional holiday for length of service (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.​

How to apply:Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.​​

Deadline for your application:11.59pm on Wednesday 23rd April.​

Interview process: Shortlisted candidates will need to complete a 30 minute task prior to being invited to interview.​

Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected. We are a Disability Confident Scheme member.​

Safeguarding: Safeguarding is Everyone’s business – FoodCycle is committed to safeguarding and promoting the welfare / wellbeing of children, young people and adults at risk. This role will therefore require a satisfactory Enhanced DBS check.​

Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.