Refugees Jobs

Job title: CRM Administrator 

Manager: Senior Data and Innovation Manager 

Location: London, Birmingham or Manchester, with the option to work remotely for up to 60% of your time per month 

Salary: London £30,000-£34,000, Manchester and Birmingham £28,500- £32,500 

Hours: Full-time (37.5 hours per week) 

Contract: Permanent 

Overall purpose 

This CRM Administrator role will sit within our Data and Innovation team. This team conducts analysis and creates systems to ensure that Breaking Barriers is as efficient, effective and evidence-based as possible. They help us to ensure we are continually providing the best possible support to our clients, as well as to demonstrate our impact and the need for our services to our supporters and partners. In addition, the team builds systems to assist the fundraising team in stewarding supporters and generating income.

The post-holder will be responsible for managing and improving the organisation’s database (Salesforce), training and supporting the end users of the CRM, and creating reports to analyse Breaking Barriers’ data. The CRM system is our ‘single source of truth’, and holds data relating to the clients we support, the activities they have participated in and the positive outcomes they have achieved, as well as information about all of our donors, event attendees, mailing list subscribers referral partners and other key contacts.

The role would suit someone with aptitude for thinking clearly about data, some experience in either CRM administration or data analysis, and a keen interest to learn more. There is scope to further develop a wide-range of data-related skills in the role, including transforming and analysing data in Excel, customising CRM systems, planning data architectures and conducting statistical analyses. 

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
• Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Friday 3rd January. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

The Vacancy

Can you motivate church members to activism and inspire them to bring about change? The Methodist Church is seeking to recruit a Campaigns and Church Engagement Officer with a passionate commitment to the Christian call for justice.

You will work for the Methodist Church as part of the ecumenical Joint Public Issues Team, which helps the partner Churches (Baptist, Methodist and United Reformed Church), plus our associate partners, to work together for peace and justice. We do this through listening, learning, praying, speaking and acting on public policy issues.

The Campaigns and Church Engagement Officer will help church members across Britain to be part of this this work through developing campaigns on issues such as poverty, refugees and the climate, by enabling churches to develop positive and purposeful relationships with their MPs through the Constituency Action Network, and through producing effective and creative communications and resources.

For more information about the work of the team and its hopes for society, visit our website.

NB There is an occupational requirement to be a committed Christian and member in good standing of a member church of Churches Together in Britain and Ireland (CTBI) for this role.

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilites. 

If you have questions about the vacancy or require reasonable adjustments to be made at any stage of the recruitment process, please contact us via the details on our website. 

Please click Apply to be redirected to our website.

Closing Date: 6 January 2025

Interviews: in person at Methodist Church House on 17 January 2025

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

Can you demonstrate our values of Hope, Courage, Together and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?

If the answer to all of these is yes, we want to hear from you.

Job title: Flourish Outreach Worker (Refugee & Asylum Seeker Mental Health Outreach)
Reference: 247
Hours: 37.5 hours per week
Salary: £25,000 - £26,000 per annum
Based: Flexible across our 7 Hertfordshire wellbeing centres

We have a vacancy for a Flourish (Refugee and Asylum Seekers) Community Outreach Worker to join our team, supporting refugees and asylum seekers in the community with multiple needs who have mental health as a primary need, through providing advice, information and holistic support.

About the Service

This is an exciting and reasonably new project, ‘Flourish’ – Mental Health for Refugees in Hertfordshire, which is a highly flexible and responsive outreach service developed to meet the needs of refugees fleeing the war in Ukraine & other refugees in Hertfordshire. The aim of the service will be to support refugees in the community with multiple needs who have mental health support as a primary need.

The countywide holistic service also provides emotional wellbeing support for families who are hosting refugees.

Purpose of Post

• To provide advice, information, onward referral and holistic support to clients with mental ill health.
• Support to build social networks and reduce isolation whilst settling into the Hertfordshire community this includes building a sustainable and empowering peer support network and building confidence and self-esteem.
• To ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
• To remain a source of independent support for all clients.
• Embed a person centred and solution focused approach in all aspects of the role.
• To work in a trauma informed way including awareness of the 6 principles of trauma informed practice, putting the clients emotional and practical needs at the forefront of this work.

Key Responsibilities:

• Working closely with all key delivery partners across the system to ensure the service is responsive, inclusive and easy to access.
• To take allocated referrals from any agencies including the Community Navigators, Borough and District Councils, Herts Help, Housing Providers, Herts Welcomes Refugees, the Refugee Council and self-referrals including walk in contacts at any of the Mind wellbeing centres across the county.
• Hold a caseload of clients, supporting for approx. 10 weeks
• To create a safe space for the individual to be able to explore their feelings and improve their understanding around their mental health.
• To complete a holistic needs assessment.
• Ensure all person centred risk assessments and support plans are completed.
• Proactively recognise the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies.
• Support clients to build their emotional resilience, promoting self-management through building an understanding of their own triggers/coping strategies.
• To provide safeguarding intervention support. This will include responding to problems, which pose an immediate risk.
• To work alongside translators when required to provide a robust package of support for clients.
• To accompany clients to initial visits and appointments as necessary in order to ensure the sustained use of existing support services in the Borough.
• To provide advocacy services to clients experiencing mental ill health.
• To assist clients to access appropriate mental health services, housing/tenancy services and other services according to assessed needs.
• To establish effective pathways across a variety of agencies to maximise and provide effective partnership working, working with other third sector and VCSE organisations to provide signposting and continuity of care.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Eligibility for blue light card.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle is essential for this role.

Closing date for receipt of application: Reviewed on an ongoing basis.

Interviews: TBC
Please note: we reserve the right to close the post once we have reached maximum applications or filled the role.

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

Equal Opportunities

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

Title: Male Residential Support Worker (this is a live-in role)

Responsible to: Senior Support Worker

Responsible for: Young people living in the accommodation (4 young people aged 16 – 18 years old seeking asylum in the UK).

Location: This is a live-in, residential role based in a supported accommodation home in Loughborough. Some work will be based in our office buildings.

Hours: 25 hours per week on duty – this is a mixture of day, evening and weekend shifts. Two days a week will be off duty.

Leave: Two nights a month can be taken as nights away from the home. This in addition to annual leave allowance. Annual leave - 33 days (converted into hours) pro-rata for number of hours worked

Salary Band: £24,150 - £27,760 per annum pro rata. Equivalent to £16,100 to £18,506 for 25 hours a week.

Benefits in kind: Rent-free accommodation, including Wi-fi, gas, electric and council tax bills.

Contract: Permanent

Start Date: Immediately

Overall Purpose

To provide advice, assistance and support to young people in the home, as a key member of the Support Team, delivering Baca’s service in line with our Vision and Values. The role includes a consistent adult presence in the home. To attend to their practical and emotional needs whilst supporting the development of living skills. To teach them how to manage and look after a home in order to keep it safe and hygienic. To build trusting relationships within the home to enable young people to feel safe and cared for. To act as an excellent role model and to work closely with them and their Support Worker to enable them to make good progress towards independence.

Specific Duties & Responsibilities

• Welcome newly arrived young people into the accommodation, helping them feel safe and able to rest; with compassion without discrimination of age, race, colour or behavioural issues.
• Actively support young people to make progress and develop in the following outcomes; physical wellbeing and emotional wellbeing; personal safety; education and learning; employment and training that is safe and suitable; social engagement (being part of the community and activities outside of the home)
• Be an excellent and positive role model, offering advice, guidance and assistance and consistently modelling behaviours in line with Baca’s values.
• Using Baca’s progress plan, train all young people in living skills and looking after a home such as washing, personal safety, cleaning, cooking and food safety, food shopping and budgeting.
• Providing emotional support at times of difficulty, anxiety or stress.
• Encourage young people settle into and support them to maintain a healthy routine which will include regularly attending education and social activities.
• Act as a co-keyworker for the young people to ensure that their support plans and progress are up to date and that all their needs are being met.
• Enable young people to live with positive values and good boundaries by challenging any unhelpful or unsafe behaviours and encouraging safe and positive behaviours.
• In accordance with the guidelines on Safeguarding and Health and Safety policies, to accept responsibility for working within these guidelines and report any concerns.
• Work collaboratively with the rest of the Rebuild Team to ensure all young people are safeguarded and supported to rebuild their lives.
• Take responsibility for keeping the home clean, by consistently role modelling to and training young people.
• Maintain very good communication with relevant members of the Rebuild Team and relevant social workers
• Ensure regular appropriate reporting requirements are consistently met, meeting regulations set out by Ofsted.
• Complete and update all admin work as part of the role such as month end reports and support plans on time and in a consistent manner.
• Playing an active role in developing knowledge and understanding in areas relevant to the role and especially in the areas of asylum and refugee law, trafficking, supporting separated children and the cultures of different nations relevant to Baca.

To work as part of the team

• Be a role model, leading by example in practicing the Values of Baca.
• Actively participate in the delivery of the aims and objectives of the organisation working collaboratively with colleagues to achieve them.
• Demonstrate curiosity and willingness to learn by be willing to give and receive feedback on performance with colleagues and managers.
• Play an active and supportive role within the organisation.
• Actively participate in team meetings, making a positive contribution to enable young people outcomes to be achieved.
• Maintain strict confidentiality in relation to work undertaken and ensure all confidential material is stored according to Baca’s Confidentiality statement and Data Protection Policy.
• Treat all staff and young people fairly and without prejudice, in line with Baca’s Equality and Diversity Policy.
• Consistently outwork the correct procedures for dealing with any safeguarding incidences or concerns, in line with Baca’s Child, Vulnerable Adult Protection & Safeguarding Policy and whistleblowing.
• Adhere to all Baca’s policies and procedures.

Personal Specification

Baca is looking for a Support Worker who is passionate about seeing unaccompanied young refugees achieving their potential and rebuilding their lives for a better future. The successful applicant will have a personal style that is in line with Baca’s vision and values. They will live in the new arrival house and make it their home. They will be a good self-starter and have excellent interpersonal skills with the ability to inspire our young people to be the best they can be. The successful applicant will be motivated and passionate about the work that Baca does and the young people in our care. They will be very approachable, enjoy working as part of a wider team but also able to manage their own time and workload. Someone who is supportive, approachable, responsible, reliable, personable and willing to set boundaries in line with Baca’s values.

This is a frontline role that will need the successful applicant to be working closely with young people in their houses and will need access to transport young people to different appointments, meetings and activities.

An enhanced DBS check will be required. Shortlisting and interviews will take place as and when applications are received.

Please note: We cannot offer sponsorship for this role as Baca is not on the Home Office list.

Jangala is seeking a dynamic and inspiring Head of Fundraising to lead our fundraising efforts and drive sustainable growth. This role is pivotal in achieving Jangala’s ambitious goal of connecting underserved communities to the internet, enhancing connectivity resilience, empowering individuals, and reducing the global digital divide. 

Your work will involve developing and executing a comprehensive fundraising strategy, cultivating new partnerships, and leading a collaborative team to secure the resources needed to scale our impact and innovation globally.

About Jangala

Jangala is a technology charity dedicated to providing essential internet access globally, with the goal of  connecting 4 million people to the internet  by 2030. Founded in 2015 as a volunteer initiative providing Wi-Fi to 5,000 people in the Calais Jungle refugee camp, Jangala offers a unique approach through its novel connectivity solutions, and takes great pride in its strong partnerships with international aid actors, grassroots organisations and public bodies.

We are driven by a vision of equalising technology for everyone, and are fully committed to addressing the realities of digital exclusion and the fragilities of internet connectivity, both in the UK and around the world. As a non-political, non-governmental registered charity, we focus on bridging the digital divide and enhancing connectivity resilience.

Since our full-time founding six years ago, we’ve made a significant impact through innovative technology and robust partnerships. Big Box, our rugged connectivity champion, serves critical and challenging deployments, from response teams in an emergency zone to a remote educational hub. Get Box, developed rapidly during the COVID-19 pandemic, ensures that households and individuals are able to  stay connected to the internet, whatever their circumstances. 

Details of the role

As Jangala enters a critical phase of growth, we are scaling up our operations to meet our ambitious target of connecting four million people by 2030. The Head of Fundraising will play a crucial role in driving this expansion by developing and implementing strategic fundraising initiatives, expanding our network of supporters, and ensuring the sustainability of our programs. This is a unique opportunity to shape the future of a pioneering organisation at the forefront of humanitarian technology.

We are looking for a strategic and collaborative leader with a proven track record in fundraising who can inspire and lead a team and is passionate about using technology for social good.

Key responsibilities will include:

• Developing and implementing a comprehensive fundraising strategy aligned with Jangala's mission and growth objectives.

• Identifying and securing new funding opportunities across various channels, including corporate partnerships, grants, philanthropy and individual giving.

• Leading, mentoring, and managing the fundraising team, setting clear objectives and ensuring their professional growth.

• Building and maintaining strong relationships with existing and potential funders, leveraging networks and partnerships to expand Jangala's reach.

• Monitoring and reporting on fundraising performance, adapting strategies to meet or exceed fundraising targets.

The person we're looking for

We understand that many people - especially people who identify as women, people from ethnic minority backgrounds or from other underrepresented groups - only apply for jobs when they believe they match 100% of the criteria. If you don’t meet all the criteria but you’re inspired by Jangala's mission and are eager to lead programmes that help some of the world’s most excluded populations, we want to hear from you.

Core Requirements:

• Proven experience in fundraising, with a track record of achieving with a track record of achieving six figure grants or contracts.

• Experience working with corporate funders.

• Demonstrated ability to develop and execute strategic fundraising plans.

• Strong leadership and team management skills, with experience inspiring and guiding a team.

• Excellent communication and relationship-building abilities, capable of engaging a wide range of stakeholders and able to stay abreast of sector trends and enhance Jangala's visibility and influence in the UK and internationally.

• Adaptable and open to feedback, fostering a collaborative and transparent work environment.

Desirable Requirements:

• Experience in one or more of the technology, humanitarian, UK charities or international development sectors.

• Existing network of contacts in relevant areas eg. corporate funders interested in tech 4 good, UK based trust and foundations, global humanitarian funders, and government contacts interested in humanitarian technologies.

• Proven ability to secure multi-year funding commitments.

• Familiarity with open-source technology and its impact on social good.

• Strong strategic vision with the ability to adapt and respond to changing circumstances.

• Experience working closely with senior leadership and leveraging organisational strengths.

• Commitment to Jangala's mission and values.

• Experience with multi-channel fundraising, including corporate partnerships, grants, and individual giving.

• Ability to leverage storytelling and organisational narratives to engage funders.

• Experience in bidding for commercial tenders or working in social enterprises/CICs

Important details

Jangala’s office is based in London and operates a remote-first working policy. Travel to our London office will be required for mind-mapping and collaborative work at least once a week.

We are committed to creating an environment that attracts, motivates, and supports the best people from all backgrounds. This includes:

• Flexible working (general arrangement is one day in the office per week)

• 29 days of paid leave a year, on top of paid bank holidays (in a normal year that’s 37)

• Quarterly bonus assessed on a whole team level

• 5% employer pension contribution

• Free gym and climbing membership

• Potential shadow share options in future commercialisation

• Enhanced parental leave

• A real focus on learning and development with each person having an L&D budget

• Yearly opportunities to volunteer and gain on-the-ground experience of the impact Jangala is having in communities and disaster areas

• Team days out

• A hiring process that emphasises experience, talent and motivation, rather than academic qualifications or CV specifics

We welcome applications from people of all gender identities, ages, sexual orientations, nationalities, religious beliefs or none. We particularly encourage applications from groups traditionally underrepresented in the technology and charity industries.

The starting salary for this role is £48,000-£55,000 per annum, with consideration for part-time arrangements.

About Us

Hibiscus Initiatives is a passionate, women’s organisation, delivering high impact advocacy and advice services for more than 35 years to those at the intersection of the Criminal Justice and Immigration systems. As an organisation, we have distinct expertise in working with Black and minoritised women in prison, in the community and in immigration removals centres.

Our holistic and trauma informed approach makes a real and lasting impact on women's lives. We aim to make a difference within the criminal justice and immigration systems too by working with women and amplifying their own voices, so their experience is recognised by those making policy decisions

We are particularly keen to attract talent from Black and minoritised communities and those with lived experience of immigration, the criminal justice systems, and/or gender-based violence.

Hibiscus adopts anti-racist; anti-oppression, and feminist principles and believes in the importance of nurturing a diverse team who can embody these principles.

We are committed to the wellbeing and development of our staff. We provide regular training and other learning opportunities and offer wellbeing classes and activities, clinical supervision, an Employee Assistance Program and other benefits to support staff wellbeing.

This post is restricted to women only as a genuine occupational requirement under Schedule 9 paragraph 1, Equality Act 2010.

About the Role

We are now recruiting for a Fundraising and Grant Management Specialist to support the Senior Leadership Team in developing and implementing Hibiscus’ Fundraising & Partnerships Strategy.

The successful candidate will be motivated and passionate about the rights of migrant women affected by the criminal justice and immigration systems, and will workThis post holder will identify and plan funding approaches in support of the organisation’s aims and objectives. They will manage current funding relationships whilst developing strong relationships with new funders who can support the charity’s work long-term. The successful candidate will be responsible for managing a rolling programme of applications, planning compelling and targeted proposals in support of Hibiscus’ work and develop a fundraising database to track applications. This will involve exploring opportunities for Hibiscus to diversify its funding, working with SLT and the board to identify and cultivate strategically appropriate contacts. The post holder will also be responsible for ensuring stakeholder engagement by producing reports and updates for doners and trusts, facilitating the trauma-informed participation of Hibiscus’ service users in fundraising and establishing good working relationships with colleagues. They will play an active role in communicating relevant information to colleagues, and will work with colleagues to develop impactful, meaningful and data driven proposals.

The successful candidate be responsible for maintaining Hibiscus’ fundraising and development libraries, resources, and directories, including accurate records to monitor feedback. They will support the management of a case studies library, and work as part of the wider team, encouraging dialogue, promoting understanding and championing the work of Hibiscus.

[Please note: Successful candidates will need to have been resident in the UK for a minimum of 3 years to ensure the clearance process is authorised.]

Salary
 £30,500 - £34,000 *
*negotiable up to the mid-point of the salary band, depending on experience  

Team
Operations

Duration
12 months (possible extension subject to funding)

Hours
Full-time (35 hours per week)

Location
Hibiscus Head Office and across London, with flexible working arrangements considered.

Reporting to
Director of Operations

About You

We are particularly keen to attract talent from Black and minoritised communities and those with lived experience of immigration, the criminal justice systems, and/or gender-based violence.

The successful candidate will be motivated and passionate about the rights of migrant women affected by the criminal justice and immigration systems, with successful fundraising experience and excellent writing, research, and stakeholder engagement skills. They will have a degree or equivalent qualification in a relevant field, and/or experience in developing and implementing fundraising strategies to a high standard.

The candidate will have strong written and verbal communication and presentation skills, be able to set personal priorities, objectives and deadlines while maintaining a focus on key organisational and strategic priorities. They will work effectively as part of a team and demonstrate significant emotional resilience and intelligence. They will be familiar with and confident navigating data protection in relation to fundraising, always ensuring their work is grounded in the ethos, aims and objectives of Hibiscus Initiatives and human rights in general.The successful candidate will be able to acquire new skills and demonstrate a strong commitment to learning. Political awareness and knowledge of political developments in immigration law and policy is desirable. They will demonstrate a commitment to Hibiscus' ethos aims and objectives, including having an intersectional and anti-racist approach to the work and a comprehensive understanding of one of more of Hibiscus’ key work areas.

Role Summary

Join our team working on our flagship School Plates programme, driving healthier, more sustainable school menus with a focus on London and surrounding areas, alongside a supportive and dedicated team committed to creating positive change. 

The programme continues to go from strength to strength. We’re currently supporting over a third of all local authorities in the UK that cater for over 7,600 schools, feeding over 1.25 million children every day. So far, we’ve been responsible for swapping over 37 million school meals from meat-based to meat-free or plant-based. 

This role is focused on London and the South. We are already supporting over half of all local authorities in the capital. We are entering the final year of an ambitious three-year plan to be working with over 50% of all UK local authorities, influencing the meals for 2 million children daily by the end of 2025. 

Are you passionate and driven about improving school food in London? Can you match our ambition? You’ll support the Programme Manager and Head of Programme, carrying out a wide range of tasks, including managing existing relationships, recruiting new partners, providing advice on menus, getting involved with recipe development, and using your culinary skills to train caterers in their kitchens.

We’re looking for someone to join our team for 4 days a week but are open to applicants looking for flexible working hours including, potentially, 3 days a week.

Reports to: Programme Manager UK
Department: INT Operations
Direct reports: None
Location: Remote (home-based in, or close to, London)
Hours: 32h per week (0.8 FTE)
Salary: £32,000 p/a for 1 FTE of 40h/week (i.e. £25,600 for 0.8 FTE)

Responsibilities

• Broaden the reach of the School Plates programme across London and the South of England.
• Outreach to school caterers (primarily local authorities and contract caterers, but also multi-academy trusts and individual schools as needed) to engage new partners, and manage and develop these relationships.
• Work with the Awards Coordinator to review menus and deliver evidence-based advice to our catering partners, supporting them on their awards journey.
• Deliver Plant-based Cooking in Schools Workshops (in-person and online), including organising and promoting sessions, liaising with partners and attendees, delivering the sessions and collating feedback.
• Work closely with other Chef Trainers to plan and create ‘Plant-based Cooking in Schools’ online course content, including videos and learning materials.
• Contribute to ideas for new plant-based recipes for schools.
• Support our impact measurement work for ongoing programme evaluation, supporter communications, and funding proposals.
• Develop an excellent understanding of the school food landscape, structures of school food provision, and the nutritional guidelines for school food in England.
• Update and maintain an accurate database of activity with our partners.
• Represent ProVeg UK on calls, in meetings and at events, including some public speaking.
• Work closely with Communications Manager to produce engaging new content, including video content, for social media, and the website.
• Support the Programme Manager and Head of Programme with any other projects or tasks, as needed.

Qualifications

Essential:

• Proven track record in relationship management.
• Experienced in planning and delivering plant-based cooking workshops to groups.
• Excellent communication skills with an ability to write effectively and be a confident presenter.
• Flexible and agile approach, with a willingness to be a true team player and fill gaps as needed.
• Proactive with initiative and drive.
• Strong organisational skills.
• Attention to detail.
• Solution-focused and resilient.
• Confident in creating basic spreadsheets and slide decks.
• Ability to work well under pressure and manage time effectively in a fast-paced and small but fast-growing non-profit work environment.
• Ability to work well unsupervised with experience of working in remote teams with a reliable internet connection.
• Passionate about food systems change.
• Alignment with our vision and mission.
• Based in London and able to attend meetings, events, and training to represent the team and programme in and around the capital.
• Willing to travel to events outside of London for occasional workshops and events.  
   

Desirable:

• Experience of working within school food. 
• Experience of working in a culinary setting.
• Experience of managing projects.
• Experience of liaising with local authorities, schools, or other public sector bodies.
• Experience of working in the food, health or environmental sector.
• Experience in the field of nutrition, including an interest in plant-based nutrition.
• Experience of using customer relationship management (CRM) systems.

Benefits of working with us

• A strong organisational focus on personal development, with a designated training budget.
• Provision of a work laptop.
• Flexible, trust-based working arrangements and home-office arrangements.
• Career development support.
• Mindfulness programme - free Headspace account.
• We are a workplace that encourages everyone to bring their whole selves to work. We are an inclusive workplace for our diverse employees around the world.
• And, last but not least, become part of a great team and work with us towards a world where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet!

Timeline

The recruitment process consists of two rounds: 1): an online trial task; 2): an interview with the Programme Manager and Head of Programme. 
 

• Application deadline: 27 December at 5pm
• Start date: From February 2025

Further information

Please submit your application using our online form below, including your CV and cover letter. By submitting your application you agree that your personal data will be processed by and shared with our UK entity (ProVeg C.I.C.) and German entity (ProVeg e.V.).
 

About us

ProVeg International is a food awareness organisation working to transform the global food system by replacing 50% of animal products globally with plant-based and cultivated foods by 2040.
ProVeg engages with all relevant stakeholders to create a food system where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet.
ProVeg has received the United Nations’ Momentum for Change Award and works closely with key UN food and environment agencies. 
ProVeg creates global impact, with offices in 14 countries across five continents and more than 220 employees. 

Diversity Statement
ProVeg is committed to equal opportunity in employment for all, regardless of ethnic origin, religion, skin color, gender, age, national origin or ancestry, refugee background, genetic information, disability, marital status, parental status, pregnancy, sexual orientation, HIV status, gender identity, or gender expression. People of Color, women, individuals with disabilities, members of LGBTQIA+ communities, older adults, refugees, and people living with HIV are explicitly encouraged to apply.

In 2020, ProVeg signed the Diversity Charter, a self-commitment and association dedicated to promoting a prejudice-free work environment.

In 2022, ProVeg achieved a score of 88.1% on the PRIDE Index, the LGBTIQ+ Diversity Performance Index, which is over 20 percentage points higher than the overall average of 67.9%.

Data Protection Information for Applicants 
More information about the processing of your personal data during your application at ProVeg e.V. can be found here in German and English. If you are applying at ProVeg INT, more Information can be found here, available in German and English.

As Training and Storytelling Coordinator, you will play a vital role in supporting IMIX’s work to build skills and amplify the voices of people with lived experience of the immigration system. You will work on our London Storytellers Network, a community of spokespeople who share their journeys to influence policy and public narratives. You will be line managed by our Media and Storyteller Manager. 

In addition, you will help plan, organise, and deliver IMIX’s training and capacity-building programmes across the sector. This includes coordinating bespoke training sessions, managing logistics, producing newsletters, and supporting ambassador and peer-learning programmes. 

We are looking for someone who is highly organised, people-focused, and motivated to make a difference. This role is an excellent opportunity to develop skills in project management, training delivery, and communications within a supportive and collaborative team. 

Mary Dinah Foundation (“MDF”) is the largest NGO in the world preventing malnutrition in local communities through the distribution of specialized nutritious foods. The Foundation provides emergency food relief and water sanitation, improves access to healthcare for infants and pregnant women, protects women and girls from gender-based violence, enhances education for refugees, and offers mental health support to individuals affected by conflict-induced displacement. As recipients of ongoing multi-million-dollar grants, we are at an exciting juncture and are seeking an experienced and driven Business Development Lead with a solid track record in personally securing 6 – 7 figure grants from new donors, whether government, institutional, INGOs, and/or large trusts and foundations, to join our team. This role is on track to Chief Operating Officer (COO), contingent on exceptional performance and results.

The successful candidate will be able to demonstrate a proven ability to:

• Conduct prospect research to identify and qualify high-quality new donor leads for MDF and proactively track and respond to large funding opportunities and RFPs, helping us continuously build and enhance our prospect pipeline.
• Carry out detailed research and mappings to identify existing links with potential donors, whether through our leadership, Board, donors, etc., and recommend pathways to relationship building.
• Lead and manage the full proposal development process - from identification of the funding opportunity and detailed review of eligibility/suitability to assess our likelihood of success, through to creating buy-in around responsibilities and timelines, motivating and organizing internal stakeholders, guiding players through every step in the proposal process, gathering inputs from technical leads, working with finance teams on budget development, creating supplementary materials, to rolling up your sleeves and writing the proposal and supporting documents as required (Theories of Change, Risk Matrices, Log Frames, etc.).
• Deliver significant funding from new donors (candidates will be expected to show evidence of winning funding of a minimum of 6 figures).
• Create high-quality fundraising materials tailored to the needs of specific donor audiences (e.g., concept notes, slide decks, etc.)

About You
You have a deep passion for using your skills in leveraging funding to make the world a better, more equitable place, and an ability to balance big picture, strategic thinking, and design with getting tangible activities operationalized. Specifically:

• You are an exceptional writer, with an ability to produce compelling proposals tailored to the specific needs and interests of different donors. These might be technical, institutional bids requiring ToCs, logframes, etc., ‘Big Bet’ pitches relying on powerful storytelling, or applications to large foundations.
• Sitting within a growing team, you are nonetheless comfortable working autonomously (with the role being majority remote) while building the connections needed across our global team to get the information you need to raise funds for MDF.
• You are comfortable working in an organization that is fast-paced and experiencing significant growth. You show flexibility and resilience as structures, processes, and ways of working evolve.
• You are confident in managing competing priorities while meeting both internal and external deadlines and flexible enough to juggle your work where opportunities come in at the last minute.
• You are an excellent communicator, able to effectively tell our story and market our offerings in a compelling way, engaging partners and donors, and inspiring them to support MDF.

Experience and Eligibility Criteria

• Minimum 5 years’ experience in a fundraising role(s), with a preference for experience in institutional, trust/foundation, and/or Big Bet philanthropy, and evidence of personal track record in bringing in new funding.
• Experience working for an international development NGO is desirable, particularly in the space of Nutrition, Maternal and Infant Health, SGBV, and/or women and girls’ rights more broadly.
• Willingness to join the team in the local office ideally one day per week and for occasional international travel (1-2 weeks per year).

About Mary Dinah Foundation
Mary Dinah Foundation (“MDF”) is the largest NGO in the world preventing malnutrition in local communities through the distribution of specialized nutritious foods. Its Zero Hunger Program is a full-spectrum health and nutrition intervention that provides emergency food relief and water sanitation, improves access to healthcare for infants and pregnant women, scales up refugee education programs, and protects women and girls from gender-based violence. MDF operates across Nigeria, Cameroon, Chad, Ghana, Liberia, USA, and the UK. Globally, our team consists of 200+ enthusiastic, international colleagues.

The Foundation is committed to creating global change through local impact, with 85% of its team members coming from the communities where they work. MDF brings a comprehensive approach to every challenge, addressing problems from multiple angles. Furthermore, we go beyond emergency aid, partnering with local governments, forward-thinking corporations, social entrepreneurs, and people living in fragile communities to develop bold solutions that make lasting change possible.

The Rewards
At MDF, we believe in being open, especially when it comes to salaries. The gross salary brackets for this position are £40,000 - £60,000/year in the UK. We will offer you a salary in this bracket depending on your level of experience and how it relates to your future colleagues.

In addition to your competitive salary, we offer:

• Opportunities for growth within the organization.
• A chance to shape our work, leaving your mark as we grow and refine how we operate.
• A flexible and empowering environment that promotes independence and autonomy, enabling you to excel on a global stage.

Additional Information

• MDF is dedicated to building an inclusive workforce where diversity is valued and promoted.
• We are an Equal Opportunity Employer (EOE), where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, genetic information, disability, or protected veteran status.
• This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties.
• This document is intended to outline the main duties of the job and does not constitute a contract of employment. Management reserves the right to review and revise this document at any time.

About Care4Calais and the Legal Access Department

Care4Calais is a volunteer-based charity providing essential aid and support for refugees in France and the UK. 

In northern France we operate year-round from Calais, working alongside communities in Calais and Dunkirk to provide warm clothing, bedding and service provision to displaced people who live in appalling and dangerous conditions. 

Across the UK we collect and distribute clothes, shoes, mobile phones and other essential items, as well as providing social support and interaction, including language lessons, sport and music workshops. We also help with vital access to medical and educational services. 

Our Legal Access Department is an access to justice project that exists to support people seeking asylum in the UK by facilitating access to legal representation and offering holistic support to people throughout the asylum process. The department, made up mostly of specially trained volunteers, works tirelessly to ensure that people feel informed, empowered, and far less isolated and alone. We conduct one-to-one, complex casework for people seeking asylum for a variety of matters, over the years we have supported thousands of people to secure legal representation. Our current casework channels include securing legal representation and support for people’s asylum claims, challenges to unsuitable accommodation and potential removal from the UK (for example under the previous Rwanda policy), and support of young people in their age dispute matters. Our teams work remotely across the UK. The Department seeks to adapt and amend our services based on the needs of the communities that we work with. 

About the role

The aim of the role is to support and inspire volunteer casework teams to undertake the individual one-to-one casework and support that lies at the heart of what the Legal Access Department does, furthering access to justice for people seeking asylum and refugees. The successful candidate will lead our Asylum Team of volunteer caseworkers to support individuals in their asylum claim, assisting with legal referrals and onward signposting where appropriate. They will work collaboratively with other Volunteer Team Leads and the Head of Department to respond with agility to a fast-moving policy environment.

Responsibilities

Volunteer Team Lead / Coordinator

• Lead existing team(s) of volunteers to undertake their specified casework roles as agreed with the Head of Department.

• Conduct quarterly 1:1s with volunteers to receive feedback, reaffirm commitments, and ensure volunteer wellbeing. Escalate any issues and/or concerns to the Head of Department where necessary.

• Motivate and engage volunteers, taking into account the remote nature of the roles, collaborating with other Volunteer Team Leads.

• Facilitate regular team meetings and/or virtual drop ins for volunteers to ensure continued engagement and space to raise issues or concerns.

• Support volunteer caseworkers undertaking their roles, providing advice on casework and stepping in to support clients where required.

• Oversee the appropriate collection and management of client information and data, ensuring that volunteers adhere to organisation policy at all times.

• Support volunteers to raise safeguarding / protection concerns through the appropriate channels. Escalate concerns where necessary. Support volunteer caseworkers through debriefs.

• Recruit, train and onboard new volunteers with the support of the Head of Department.

• Keep team procedure documentation up to date, implementing changes where required to keep pace with the ever-changing policy environment. Work with the Head of Department to proactively adapt the casework services provided to suit the needs of the communities we work with.

• Report on team progress to the Head of Department, CEO and senior leadership via pre-arranged channels and format.

• Work with the Head of Department to proactively identify systemic issues seen regionally and/or nationally and influence the direction of the Department. Contribute to evidence gathering and furthering any strategic litigation cases undertaken by the Department. 

• Develop and maintain a network of key contacts within relevant authorities, legal teams dealing with immigration and public law matters, and other NGOs focused on support of refugees and people seeking asylum.

• Attend and contribute meaningfully to team meetings.

• Attend relevant external meetings representing the organisation as needed, ensuring that knowledge and learning is shared across the department. 

Individual casework

• Manage own limited, complex caseload of adult asylum seekers requiring legal representation where required to support the volunteer casework team.

• Communicate effectively and sensitively with clients and refer to legal firms. 

• Identify clients’ individual wellbeing needs and make onward referrals in line with this. Provide emotional support to clients through the process of claiming asylum in the UK.

• Liaise with legal teams on behalf of clients where necessary.

• Keep relevant records up to date to allow for quick and effective retrieval.

Person specification

• In-depth understanding of the UK asylum system

• Dedication to social justice with a clear understanding of the challenges faced by vulnerable populations, or a willingness to learn about these

• Ability to work sensitively with a diverse range of people, demonstrating cultural competence, respect and compassion

• Able to build positive relationships with a range of stakeholders including those from displaced communities, legal teams, and other charities

• Clear leadership ability, with the capability to act with initiative and drive

• An understanding of the volunteer experience including potential challenges volunteers may face

• Self-motivated and used to managing multiple priorities to meet deadlines

• Collaborative team member with excellent verbal and written communication skills

• Strong digital literacy, including ability to work on Google Workspace and Office 365

• Resilience in the face of challenging and emotionally demanding situations, with a positive and solution-oriented mindset

Whilst not essential, we welcome applications from people with the following skills

• Proficiency in one or more of the languages spoken within asylum seeking communities, such as but not limited to: Arabic, Farsi, Pashto, Dari, Kurdish Sorani, Tigrinya or Amharic

• Experience leading and managing volunteer teams from varied backgrounds

Application process

Please apply via CharityJob and submit your CV and a letter of interest. In this, please outline your interest in the role and what skills and experience you have that meets the person specification. The recruitment process will include two interview stages. We will be reviewing applications as they arrive and reserve the right to close the posting before the closing date.

Care4Calais receives a very high volume of applications for roles we advertise and therefore we are unfortunately unable to reply or feedback to applicants who are not successful in securing an interview. We do however thank you for your interest and taking the time to apply for this role.

Care4Calais is dedicated to cultivating a diverse and inclusive work environment and recognises that this is invaluable to our ability to serve the communities we work with. We therefore welcome and encourage applications from diverse backgrounds including from Black, Asian and Minority-Ethnic communities, people from refugee and migrant backgrounds, and people with lived experience of the UK or EU immigration system. If you have first hand experience applying for asylum in any country, please let us know in your application. We do however respect that people’s identity is not defined by their past experiences and will not expect candidates to describe their lived experience at interview unless they wish to do so.

We also recognise that experience comes from more than just employment history and encourage anyone who meets most of the specification for this role to apply even where this experience comes from outside traditional employment structures. If you are interested in applying but do not have all the experience necessary, we encourage you to contact us at ukadmin [@] care4calais .org to set up an informal chat with our staff. We can discuss why you would like to apply for the role and what skills or experiences you have which could be relevant to the role.

If you have any questions about this or need additional support with the application process for any reason, please contact us at ukadmin [@] care4calais .org.

HOURS: Full time at 35 hours per week (flexible working)
LOCATION: The main office is in Islington. Client and partnership work is currently carried out in Islington, Tower Hamlets, Newham, Hounslow, Brent, Ealing. The Director’s role is predominantly based in Islington, but some work in other locations may be required. Client work to be carried out in person on office days. In general, work is carried out in person with an option for remote working 1 day per week.
THE ROLE: The Director is responsible for the overall running of Maa Shanti. This includes supporting and managing staff, developing strategy, operational management, contract management, service development, training, consultancy, partnership working, safeguarding and child protection, HR, recruitment, finance, fundraising, marketing and social media. Some of these activities (e.g. fundraising and social media) are delegated to staff members with guidance and direction from the Director. The Director is supported by a committed board of trustees, and communicates and reports to the board regularly.

THE COMPANY: Maa Shanti supports South Asian mothers who are impacted by domestic abuse. Our aim is to reduce isolation, and increase confidence, knowledge and skills for our services users. We do this by improving access to activities, education and employment and through the provision of advocacy and support (both in person and remotely). We run a busy programme of events, workshops and events which includes e.g. yoga, mindfulness, cooking, vocabulary groups, arts and crafts, excursions and children’s activities during school holidays. The charity was founded in Islington as a grassroots
organisation in 2004 and has grown in strength and size in the last 20 years. We currently have 6 members of staff working for the charity. 

WHO CAN APPLY: The successful candidate will be creative, committed, organised and have an understanding of the issues facing our service users. They will have experience in leading an NGO/charity, managing staff and volunteers, fundraising, stakeholder and funder management, service development, charity administration, infrastructure and compliance, working with a board of trustees and working with vulnerable women and children. This role is open to women only (exemption under the Equality Act 2010 Schedule 9, Part1). Section 7(2) e of the 1975 Sex Discrimination Act and Section 5(2) d of the 1976 Race Relations Act applies).

About Us 

Hibiscus Initiatives is a passionate, women’s organisation, delivering high impact advocacy and advice services for more than 35 years to those at the intersection of the Criminal Justice and Immigration systems. As an organisation, we have distinct expertise in working with Black and minoritised women in prison, in the community and in immigration removals centres.

Our holistic and trauma informed approach makes a real and lasting impact on women's lives. We aim to make a difference within the criminal justice and immigration systems too by working with women and amplifying their own voices, so their experience is recognised by those making policy decisions

We are particularly keen to attract talent from Black and minoritised communities and those with lived experience of immigration, the criminal justice systems, and/or gender-based violence.

Hibiscus adopts anti-racist; anti-oppression, and feminist principles and believes in the importance of nurturing a diverse team who can embody these principles.

We are committed to the wellbeing and development of our staff. We provide regular training and other learning opportunities and offer wellbeing classes and activities, clinical supervision, an Employee Assistance Program and other benefits to support staff wellbeing.

This post is restricted to women only as a genuine occupational requirement under Schedule 9 paragraph 1, Equality Act 2010.

About the Role

We are now recruiting for an experienced Director of Operations to play a crucial role in guiding our driven and committed team as we shift our culture and infrastructure, upholding our vision, mission, principles, and values.

The post holder will work with colleagues to develop, implement and review Hibiscus’s strategy and plans, particularly as they impact our operating and finance models. They will be responsible for developing and monitoring the annual business plan, reporting progress and providing reliable structural, financial and people management. They will support the CEO in building and instilling a sense of unity and purpose into the work of the organisation, and represent the operational work to the Board. They will be responsible for the efficient running of operations and central functions, conducting risk assessments, monitoring performance and reviewing procedures, with a particular focus on overseeing the effective financial management of the organisation.

The successful candidate will be responsible for financial planning and producing financial budgets for the organisation, alongside monitoring projects from start to finish, preparing costings for funding applications, agreeing contracts and grant terms, monitoring deliverables and co-ordinating timely reporting. They will oversee the production of quarterly management accounts and yearly finance audits, and communicate the financial landscape of the organisation to the Senior Leadership Team (SLT) and Board. The Director of Operations will play a key role in risk and compliance, with a focus on data, safeguarding, policies and procedures, and legal and statutory requirements. They will work to increase the effectiveness of our operations, whilst supporting and contributing to the fundraising efforts of the organisation. A key element of the role will be to work to integrate our workplace culture into HR processes and procedures, modelling a fair and open management approach that ensures trusted relationships are embedded throughout the organisation.

[Please note: Successful candidates will need to have been resident in the UK for a minimum of 3 years to ensure the clearance process is authorised.]

Salary
£60,000 – £65,000* per annum

*Salary negotiable up to the mid-point of the band, depending on experience

Team
Operations

Duration
Permanent 

Hours
Full-time (35 hours per week)

Location
Hibiscus’ main office in Islington, London, for between two and three days a week. Flexible working arrangements available for the remaining days.

Reporting to
CEO

About you

We are particularly keen to attract talent from Black and minoritised communities and those with lived experience of immigration, the criminal justice systems, and/or gender-based violence.

The successful candidate will have significant experience of strategic financial planning and managing organisational finances. The candidate will have a clear commitment to Hibiscus’ vision, mission and values, and a strong commitment to anti-racism. They will have a willingness to deepen their understanding of our work and show a commitment to personal growth.

The successful candidate will be able to demonstrate a strong understanding of safeguarding, health and safety, data protection, Charity Commission and Companies House requirements, alongside other major compliance areas. They will have highly effective communication and presentation skills, and will be confident liaising with Hibiscus’ teams, the board and a wide range of contractors and partners. This will include demonstrable skills around change management and a strong understanding of risk management. Experience of writing and contributing to fundraising bids is desirable, as is prior experience of the charity sector.

The successful candidate will demonstrate a commitment to Hibiscus's ethos aims and objectives, including having an intersectional and anti-racist approach to the work and a comprehensive understanding of one of more of Hibiscus’ key work areas.

Tower Hamlets Friends and Neigbours is seeking a compassionate and culturally aware Advocacy and Befriending Coordinator to join our dedicated team at THFN. This role offers a unique opportunity to support older members of the Somali community in Tower Hamlets, acting as a vital bridge between services and community members.

Key Details:

• Location: Bethnal Green, London (with community outreach)
• Salary: £25,225 (including pension) pro rata
• Hours: 28 hours per week
• Contract: Fixed term until November 2025

About Us

Tower Hamlets Friends and Neighbours is a trusted local charity supporting over 200 older people annually. We provide essential befriending and advocacy services that help reduce isolation and improve wellbeing among older residents in our community.

What You'll Do

• Provide culturally sensitive befriending and advocacy support to 20-30 older Somali residents
• Conduct home visits and maintain regular contact with service users
• Act as a cultural bridge between THFN and the Somali community
• Organize community events and social activities
• Support and mentor volunteers
• Provide interpretation services when needed
• Help develop culturally appropriate services

What We're Looking For

Essential:

• Fluency in both Somali and English
• Deep understanding of Somali culture, traditions, and heritage
• Experience working with older people in a caring capacity
• Strong communication and interpersonal skills
• Good administrative and IT skills
• Ability to work sensitively in a multicultural environment
• Commitment to supporting older people

Desirable:

• Experience working with people living with dementia
• Knowledge of Tower Hamlets area
• Understanding of migration and refugee experiences
• Experience in interpretation and translation
• Qualification in social care or advocacy

What We Offer

• Meaningful work making a real difference in people's lives
• Supportive team environment
• Regular supervision and development opportunities
• Comprehensive training
• Pension contribution

How to Apply

Please send your CV and a statement (maximum 3 pages) addressing the person specification through our Charity Job portal.

Closing Date: 20th December 2024, 5pm
Interviews: Week beginning 2nd January 2025

We are looking for a Community Organiser to join the Thames Valley Citizens team in Reading, building the power of local communities.  The role will work across the whole city and will support existing member institutions, as well as focus on recruiting new ones, particularly ‘anchor institutions’ such as schools/colleges, faith institutions, and unions. Primary responsibilities will include recruiting new members; developing core teams in member institutions and supporting community leaders to take action on issues of shared concern.

With your passion, energy, and commitment to democracy, you will support communities to build the power they need to win justice and make a real and lasting impact.  Join us in the fight for a wealthier, healthier and fairer Reading.

A Community Organiser is responsible for the day-to-day development or maintenance of a Citizens alliance or small chapter. Supported by a more experienced Organiser, they have considerable independence and responsibility for external political and media relationships. They take responsibility for financial issues and staff and community training; and may oversee a budget or manage a colleague. A Community Organiser is a practitioner of the craft of broad-based community organising methodology, and focuses on the building of relational power, the recruitment and retention of dues-paying institutions, the development of leaders, the strengthening of member institutions, leader-led public actions, and the winning of systemic change.

Citizens UK

Citizens UK is a people power alliance of diverse local communities working together for the common good. Our mission is to develop leaders, strengthen civic organisations and make change. Our 550 member communities are deeply rooted in their local areas and connect every day to the lives of hundreds of thousands of people. Through the method of community organising we enable people experiencing powerlessness to develop their leadership and come together with the power and strategy to make change. 

This leads to hundreds of neighbourhood improvements - from zebra crossings outside primary schools to renovated public toilets in cemeteries. And it leads to some of the biggest campaign impacts in the UK, such as winning over £2 billion of wages through the UK Living Wage campaign, securing a legal cap on the cost of credit to control exploitative lending, and ending the detention of children for immigration purposes. We enable local campaigns to grow into large-scale social change projects such as the Living Wage Foundation, Parent Action, Sponsor Refugees, and Refugees for Justice, that form an integral part of our theory of change. The most prominent of these is the rapidly growing Living Wage Foundation with a network of over 13,000 accredited Living Wage Employers across the UK.

Thames Valley Citizens is a chapter of Citizens UK comprising Citizens MK (in Milton Keynes), Reading Citizens, and Oxford Citizens). Reading Citizens is one of Citizens UK’s newest Alliances, launched in 2023. It is a leader-led alliance. In Reading, we are currently focusing on growing the Alliance’s foundations by recruiting more civil society institutions to join existing members. We are building the power of civil society by developing a broad alliance of institutions, strengthening community leadership, and supporting people to take action on what matters most to them.

Main Responsibilities

Working as a Thames Valley Citizens Community Organiser in Reading, reporting to a Regional Supervisor, your main responsibilities will include:

Community Organiser for Reading Citizens:

• Work as part of a team of organisers across Thames Valley and across the South East of England (Thames Valley, Essex, and Sussex)

• Recruit civil society institutions into the alliance

• Support existing institutions across Reading Citizens to focus upon institutional development and strengthen civil society.

• Build relationships and support our strategic partnerships with Reading University and the Students’ Union.

Build relational power to further the goals of CUK:

• Develop a comprehensive power analysis for Reading Citizens

• Develop and grow a substantial network of key influencers at a local level, including journalists; taking the initiative to establish new relationships as required

• Conduct at least 3 121s a day in order to develop relationships with leaders; ensuring a deep understanding of their concerns.

• Tell a wide range of Community Organising stories effectively in order to influence others and achieve CUK’s goals

Identify and develop relational leaders prepared to act with others for the common good:

• Identify and discern actual and potential leaders with the passion and ability to drive change 

• Achieve significant development of primary and secondary leaders; nominate new leaders for training on the core taster curriculum and for National Training 

• Successfully lead training on the core taster curriculum at a local level and teach a variety of sessions on the National Training course

Strengthen institutions and develop BBOs:

• Ensure good understanding of the basic interests and traditions of typical member institutions

• Organise a full local alliance or a large cluster of up to 15 standard member organisations or up to 5 strategic partners to work together on shared issues, including a Leadership Team

• Support pre-existing core teams and create/develop new core teams to provide leadership for multi-institutional campaigns

• Run institutional development campaigns in a range of types of organisation

Support leaders through the Cycle of Action in order to create change:

• Take the staff lead on major actions and campaigns at a local level; aiming to achieve multiple large local wins

• Develop and facilitate action planning teams at local level

• Develop strategies for significant local impact; with comprehensive plans and tactics

• Organise and support local actions, ensuring publicity, and facilitating negotiations 

• Evaluate the effectiveness of actions; demonstrating ability to incorporate lessons learned into future actions

Contribute to CUK’s financial viability through effective fundraising & financial management:

• Recruit new dues paying institutions; negotiating annual membership fees and letters of understanding as required

• Contribute to fundraising by securing £40k-£60k per annum overall, at least half of which must be ‘hard money’ from the recruitment and retention of member institutions. 

• Manage the budget at Alliance/campaign level, incl. setting/ monitoring of budgets, and ensuring dues are collected in a timely manner

Contribute to effective teamwork:

• Be proactive concerning personal professional development and wellbeing, i.e. by reading widely, developing a healthy work-life balance and demonstrating ability to reflect on own organising craft and improve on self-identified weaknesses

• Demonstrate ability to work effectively with colleagues and participate in a team; contribute to the learning of other Organisers

• Lead other Organisers or Associates in a manner that supports high performance by providing clear expectations and providing proactive support, encouragement, and mentorship

• Effective line management of associate organisers 

• Produce all required reports and follow CUK’s procedures on time and to the required standards

Participate in the development of the craft of Community Organising and play a role in the Guild of COs:

• Schedule an average of at least 3 1-2-1 relational meetings into your daily schedule as a core part of your professional practice

• Commit 10 working days pa (pro rata for part-time staff) to the preparation, delivery and evaluation of Citizens UK National Community Leadership Training;

• Participate in a Guild Team and help it develop as a Community of Practice that enables Organisers across the UK to develop their skills and experience.

Diversity, Equity, and Inclusion:

• Displays self-awareness of Diversity, Equity and Inclusion issues and good practice. 

• Considers the impact on chapter and direct reports. 

• Leads and acts within their area of responsibility and influence. 

• Acts as a champion for those who might otherwise be marginalised 

Person Specification:

Essential (E)

Desirable (D)

QUALIFICATIONS

Bachelor’s degree in any subject or equivalent (D)

Evidence of further and continuing study including a possible professional qualification (D)

EXPERIENCE

At least one-year employment track record of successful Organising (E)

Experience of carrying out a power analysis and using the results to initiate new relationships (E)

Experience of successful fundraising (E)

Experience of setting up a new or consolidating an existing project (E)

Clear evidence of campaigns won and volunteers developed (E)

KEY SKILLS AND KNOWLEDGE

Ability to inspire, motivate and lead (particularly people who are different from you) (E)

Ability to organise yourself and others and to work responsibly in an unstructured environment (E)

Financial management skills including ability to set and manage a budget (D)

Ability to use creative strategies to support and develop leaders within unheard and diverse communities. (E)

Ability to plan and organise under pressure (E)

Ability to build trusting relationships and communicate to a wide range of diverse people and institutions (E)

Ability to teach and run workshops (E)

Ability to develop the potential of others (E)

Ability to communicate well verbally and in writing (E)

A good knowledge of Reading and its diverse communities, social dynamics, and challenges (D)

PERSONAL QUALITIES & VALUES

A passion for justice (E)

A positive enthusiasm for working with faith congregations, trade unions, schools and other community organisations (E)

An interest in and experience of politics and public life (E)

Able to work in a team (E)

Willingness to work within accountable relationships (E)

Self-motivated and adaptable (E)

Interview date: 16/01/2025 (subject to change)