Refugees Jobs

 Role Purpose

Choose Love is seeking a dynamic and highly organised Project Coordinator to lead the establishment and operation of a Refugee Youth Leadership Council. This council will empower refugee youth by amplifying their voices, fostering leadership, and driving meaningful change within refugee communities and beyond. The role requires a motivated individual with strong leadership, strategic coordination, and partnership-building skills.

This will be a fixed-term consultant contract for two years, and the successful candidate must be flexible to commence employment immediately.

This is an exciting opportunity for someone interested in gaining first-hand experience working on the frontline of a fast-paced, client-facing charity.

The successful candidate will contribute to the effective and efficient operation of our Refugee Resettlement Team, which offers comprehensive advice and support to refugees from various backgrounds.

This in an immensely rewarding role, working in a dynamic charity building on an ethos of care and inclusivity.  We are looking for an exceptional individual, committed to go the extra mile and convey our passion to support and transform the lives of refugees in our care.

The successful candidate will hold a full driving license, and the post is subject to Disclosure and Barring Checks.

Do you enjoy working with refugees and asylum seekers? Have you worked with vulnerable adults? Would you like a rewarding part-time role?

Who are we? RAIS (Refugee Advocacy, Information, and Support) Lancaster is a small but mighty charity, founded in 2017 and based in the heart of Lancaster, working hard to support the hundreds of asylum seekers and refugees living in our area. Recently we were granted a significant grant from the National Lottery Community Fund, enabling us to add another staff member to our team. 

RAIS is therefore looking for a competent person with a passion for supporting our clientbase to complete support work with refugees and run drop-ins.

The job entails welcoming clients, volunteers, and colleagues into our Lancaster-based office and various drop-in venues in Lancaster and Morecambe. Your work here will be front-facing plus ensuring that administrative needs are met. You will support access for refugees to find accommodation, health services and entitled benefits. The role will involve having appointments with refugees requiring longer-term support, reacting to enquiries, and running drop-ins with a team of volunteers, while ensuring confidentiality and record-keeping are maintained.

RAIS Lancaster offering a fixed contract part-time (16 hours per week) paid post as of 3rd February 2025. The post will be for one calendar year initially, dependent on future funding, and will be paid at £27,000 pro rata, equivalent to £14.03 per hour. Job-sharing (50/50 split) could be considered for the right candidates.

How do you apply? Apply through the Charity Job website! Please send your CV with a covering letter (no more than 2 pages), and complete the Equal Opportunities Monitoring Form, by 5pm on 13th December 2024. If you are having any issues applying or have any questions about the role, please contact the RAIS email address in the 'Application Process' section of the Recruitment Pack.

Your covering letter should be tailored to the Person Specification, highlighting how your skills, abilities, and experience match the requirements of the advertised position. Applications will be assessed according to the Person Specification and candidates will be shortlisted based on their ability to demonstrate the essential criteria.

Shortlisted candidates will be invited to an in-person interview at our office in Lancaster in the first two weeks of January (dates TBC).

We welcome applications from all who feel they have the passion, experience and skill needed for the role, and encourage applications from those with lived experience of the asylum system or forced migration.

For the full Job Description and Person Specification, as well as more details about the role and the organisation, please download our Recruitment Pack and follow the directions for applying.

We look forward to hearing from you!

Please note: this is an overview and not the full job description.

The Advice Service Manager is responsible for overseeing the delivery of the Advice Service and for managing and developing the team of Advice Workers, including the Senior Advice Worker who leads on delivery.

The service operates predominantly from our Ipswich office, but the Advice Service Manager is also responsible for organising outreach services for asylum seekers and refugees elsewhere in Suffolk. Along with the Senior Advice Worker, they provide expert guidance to the team, as well as to other professionals working with refugees and asylum seekers.

The Advice Service Manager is part of the Management Team and plays a role in overseeing the function of the organisation and its strategic development, especially in relation to SRS’s Advice Service. They are also responsible for developing the Advice Service according to client/organisational needs and strategy.

The successful applicant will be required to have an enhanced DBS check to be carried out upon commencement of employment. You must be eligible to work in the UK.

Mission of the role
To work in collaboration with the other Routes to Employment Project Manager to deliver
innovative pilot programmes based on our research findings from year one, culminating in a
7 year project proposal that has the potential to create systemic change for unemployment
of refugee women in London.
Structure and remuneration
● Days: 3 days per week (24 hours)
● Salary: £36,000 FTE, pro-rata to 3 days per week (yearly take home salary of
£21,600)
● Location: Two days in the office (Kennington), one day working from home. Our
current office days are Monday and Wednesday.
● Management: Managed by Head of Programmes
● Ideal start date: asap
● Holiday: 33 days pro rata (20 days across the year), plus end of year office closure
Key responsibilities
You will be responsible for leading this project alongside the other Project
Manager.
Delivery
● Collaborate with Routes to Employment Project Manager to design and deliver an
apprenticeship programme creating new pathways to work for refugee and asylum
seeking women in London, aiming to have women start apprenticeships in September
2025
● Collaborate with Routes to Employment Project Manager to design and pilot
additional support alongside the apprenticeship programme, based on the findings of
the research conducted in year one
● Create and manage a project management tool, setting realistic KPIs that will meet
the intended outcome of the project
● Build and manage partnerships with employers and other stakeholders as necessary
to deliver the pilot project
● Design and deliver employment support workshops for women interested in applying
for apprenticeships

● Support employers participating in the pilot to create refugee friendly workplaces
● Respond to ongoing changes of the project design, based on continued learning as
the pilot is delivered
● Manage project budget and timelines in effective manner for the desired outcomes of
the project
● Recruit, manage and support any volunteers, freelancers or delivery partners
necessary for the delivery of the pilot project
● Respond to feedback and design input from participants of the pilot, and the Routes
Lived Experience Leadership Group
Research
● Ongoingly document learnings from the pilot, to fuel further research and research
questions
● Bring proposals for research approaches that are trauma-informed, relevant to those
with lived experience of the UK asylum system and supportive of project outcomes
● Write articles for the Routes blog to share ongoing learnings from the project
● Design creative methods to share the knowledge gained from ongoing delivery with
sector partners and businesses, to ensure the impact of the project is widespread
● Attend events and workshops relevant to the topic of refugee employment and
support for refugee women in London
● Contribute to the creation of a 7 year delivery proposal, based on the learnings from
the pilot
Contribution to team and whole organisation
● Participate in team wide meetings, trainings, and activities
● Be invested in personal and team learning
● Follow organisational-wide safeguarding policies

About us 

Founded in 1951, the Refugee Council exists to support people who come to the UK in need of safety and speak out for compassion, fairness and kindness. We achieve this by providing expert advice and casework, building the capacity of refugee community organisations, and working with allies across society to change government policy.

Refugees into Jobs (RiJ) Service

People who are recognised as refugees in the UK face a number of obstacles on their way to full inclusion into the British society. One of the main one is the ability to access meaningful employment. This is where Refugees into Jobs Service comes in. It was founded in 1995 as an independent charity, and merged with Refugee Council in 2011. Ever since it has been helping hundreds of refugees every year to fulfil their dream and find work that has meaning and helps them feel even more included into their new country.

Refugee Council has an ambitious goal that by 2033, 60% of refugees entering the UK will be able to access meaningful employment within 5 years of gaining the right to work. What constitutes “meaningful” is defined by each individual client.

Main Duties and Responsibilities

Partnership Management and Development

• To oversee and help develop the refugee health professionals programme partnership (Building Bridges) which is funded by NHS England in Greater London, ensuring that the project is developed and delivered innovatively, effectively and efficiently.
• To ensure that the project deliverables, as laid out in the funder’s contract, are achieved to the best of our ability and actions taken\communicated where issues are identified.

Client Casework

• To develop ways of actively involving clients with lived experience into the project design and delivery.
• To provide high quality employment related Information, Advice and Guidance (IAG) following the principles of Advice, Quality Standards (AQS) standards.

Volunteer Management

• To provide the necessary support to volunteers in line with the organisational policies and with the advice from the Volunteer Co-ordinator.
• To ensure that all volunteers involved within the service have an excellent knowledge of the issues affecting refugees seeking employment as they look to start a new life in the UK.

For more information on the role and to apply, please visit our website via the apply button. 

Closing date: 2 January 2025.

Interview date: w/c 6 January 2025.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request. 

About SHARe KNOWSLEY:
We are a vibrant and impactful charity dedicated to supporting people seeking asylum and refugees in Knowsley, Merseyside. Our mission is: ‘to help refugees thrive not just survive’ by empowering those who have faced unimaginable hardship in providing them with the tools, resources, and opportunities to rebuild their lives with dignity and hope. Through a range of vital services, we work tirelessly to ensure that the rights of refugees and people seeking asylum are protected, they get the necessary support, their voices are heard, and that their contributions are valued in society.

We are seeking a dynamic, compassionate, and visionary CEO who possesses a strong blend of strategic leadership and operational expertise to guide SHARe Knowsley into its next phase of growth. The ideal candidate will not only inspire and motivate teams but also bring proven managerial skills to effectively oversee day-to-day operations, ensure efficiency, and drive sustainable development.

If you:

• Believe everyone has the right to live their best life.
• Are passionate about supporting refugees and people seeking asylum to rebuild their lives.
• Have the commitment, the passion, and the management and leadership skills to lead an organisation that is making a real and lasting impact to the lives of some of the most vulnerable people in society.

Then we have an exciting opportunity for you to lead SHARe Knowsley through the next phase of our development and be at the heart of an organisation that truly makes a difference to the lives of some of the most vulnerable people in our community.

As Chief Executive Officer, you will have the chance to shape the future of SHARe Knowsley, expanding our reach and enhancing the support we provide to some of the most marginalised members of society. If you are a strategic leader with good managerial skills and a commitment to social change, we would love to hear from you.

Role Overview:
Reporting directly to the Trustee Board, as CEO, you will be responsible for providing strategic leadership, managing operations, and overseeing the overall development of SHARe Knowsley’s services. You will lead fundraising efforts and oversee the charity’s budget to ensure the long-term financial sustainability of SHARe Knowsley. You will lead a passionate and dedicated team of staff and volunteers, ensuring that our programmes are effective, sustainable, and aligned with our mission. You will also play a key role in building relationships with local partners, stakeholders, and funders, as well as advocating for the rights and needs of asylum seekers and refugees, promoting a positive and inclusive organisational culture.

Person Specification:
The ideal candidate will be an experienced leader with a passion for social justice and human rights. You will have a proven track record in a management and leadership role, preferably within the charitable or not-for-profit sector. Ideally, you will have experience of working within the refugee, asylum, or social care sectors. You should be a strategic thinker with strong financial acumen, excellent communication skills, and the ability to build partnerships and influence at all levels. A compassionate and values-driven approach to leadership, with a commitment to social justice and equality.

Job Details:

• Position: Chief Executive officer
• Location: Based in Huyton, and at times, at the drop-ins located in other parts of Knowsley; with an opportunity for hybrid working
• Hours: Full-time (37.5 hours weekly)
• Annual Leave: 25 days plus Bank Holidays and gratuity days over Christmas period

We are seeking a dedicated and enthusiastic Project Coordinator to lead the Play, Learn and Thrive Project (PLTP). This role involves organising engaging activities for children, young people, and families, including workshops, language support sessions, and outdoor events. The ideal candidate will possess excellent organizational skills, a passion for community engagement, and the ability to inspire and support children and young people from refugee and asylum-seeking backgrounds.

Play, Learn and Thrive Project (PLTP) will offer a variety of activities for children and young people in Cardiff, including:

• Activity sessions for pre-school children (under 5 years): Focused on outdoor play, and access to community-based spaces and facilities.
• Family activity sessions and workshops: Interactive sessions on topics like digital safety, nutrition, health literacy, and local resources.
• English language support classes (ESOL) for young people: Focused on conversational skills and building confidence.
• Youth activity sessions: Providing social opportunities, skill-building, teamwork, and group activities for older children.
• Outdoor activities and day trips during school holidays: Fun, practical, and recreational outings within the local area.

Job title: Senior Partnership Manager

Location: London, Birmingham or Manchester, with the option to work remotely for up to 60% of your time per month

Salary: £42,000 - £46,000 (London), £39,000 - £43,000 (Manchester, Birmingham)

Hours: 5 days per week (37.5 hours), open to flexible working arrangements

Contract: Permanent

Overall purpose:

The main purpose of the Senior Partnerships Manager role is to lead on the delivery of first-class account management and development of corporate partnerships that maximise impact and income for Breaking Barriers. The role has line management responsibility to Partnership Managers who are responsible for the delivery of their portfolios and projects to drive the team’s strategy. 

Working closely with the Director of Income & Engagement, Head of Corporate Partnerships, and other Senior Fundraisers, you will be responsible for launching and retaining partnerships, deepening relationships and identifying opportunities for growth. This will include the planning, testing and implementation of new corporate partnership ideas and initiatives to help Breaking Barriers in its mission.

The successful candidate will have experience managing and/or securing complex five and six figure partnerships and a proven record achieving significant account growth and retention targets. You will deploy your influencing skills and ability to build profitable relationships to great effect as you take a leading role identifying and nurturing future strategic partnerships. Ideally, the successful candidate will also have line management experience and the ability to develop talent within the team. An understanding of the HR & Talent Development and/or CSR spaces would be advantageous.

Role Summary:

• Work with the Head of Corporate Partnerships and other Senior Managers to ensure the successful delivery and continued growth of our corporate partnerships and business development strategies at Breaking Barriers
• Manage a portfolio of strategic partnerships, and support the wider Partnership Management team to deliver on their key partnerships and maximise value
• Drive growth at Breaking Barriers through identifying and developing opportunities for additional income from existing partners, and by proactively engaging new business prospects
• Provide leadership to line reports, encouraging their professional development and the growth of their partnerships
• Lead on developing and driving forward the Business Behind Refugees movement as a key business development and partnership development tool
• Represent the Corporate Partnerships team as a senior fundraiser, utilising expertise and relationship skills to advocate both internally and externally
• Ensure timely and accurate data collection and reporting on corporate partnerships income
• Work with the Head of Corporate Partnerships to develop and implement effective policies and procedures for demonstrably successful corporate partnership account management

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
• Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Saturday 4th January. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

Who We’re Looking For and why join us

At Refugee Legal Support (RLS), we seek a visionary and compassionate leader to become our first Executive Director. This pivotal role offers the opportunity to shape the future of a values-driven legal organisation that stands in solidarity with people on the move. 

With our current strategy concluding in 2025, we’re looking for a leader who can build on our strong foundations and guide the development of our next strategic plan, ensuring organisational cohesion at every step of this journey. You will bring strategic vision, expertise, and a collaborative approach to drive RLS’s future direction, strengthen anti-racist practices and accountability whilst empowering teams across Greece, the UK, and Northern France.

This role uniquely combines strategic oversight with hands-on work, bridging urgent client needs with long-term systemic change. For a leader passionate about migrant justice and equity, this is a career-defining opportunity to sustain and grow RLS’s mission while shaping its future.

Role Overview: 

The Executive Director is a new role for RLS. The successful candidate will lead RLS through its next phase of development, providing strategic leadership, promoting organisational cohesion and accountability whilst driving the fulfilment of our mission. As a representative and advocate for RLS, the Executive Director will oversee key areas such as organisational development, strategic planning, fundraising, robust financial planning, risk management, staff well-being, and external relations.

Core Responsibilities:

1. Organisational Development

   • Review and enhance RLS’s organisational structure and cohesiveness across offices and teams.

   • Implement strategic outcomes to ensure efficient and aligned operations.

2. Strategic Planning

   • Lead on developing and delivering strategic plans in alignment with RLS’s values and mission, incorporating regular reviews.

   • Ensure the sustainability of RLS’s mission and core programmes.

3. Lead the Management Team

   • Guide and support the Management Team, fostering effective collaboration.

   • Promote project integration, efficient delivery, and cross-team development.

   • Embed and promote robust accountability.

4. Governance

   • Work with and leverage the knowledge of the RLS’s Board of Trustees and thematic sub-committees to drive positive change and ensure sustainability.

   • Work with the chair of trustees and relevant subcommittees to maintain, review and improve existing governance structures and delegation schemes to enhance efficiency.

5. Regulatory Compliance & Risk Management

   • Ensure RLS’s compliance with relevant regulations and effective risk management across operations in collaboration with managers. This includes SQM, OISC, LAA, employment law and regulations in foreign jurisdictions.

6. HR Oversight & Staff Development

   • Oversee HR functions, promote professional growth, and prioritise staff well-being.

   • Foster an inclusive and supportive working environment.

7. Fundraising & Financial Oversight

   • Deliver robust financial planning and drive RLS’s fundraising efforts in collaboration with management team and trustees.

   • Engage with key funders and develop sustainable funding strategies.

8. External Representation & Advocacy

   • Serve as the public face of RLS, advocating for our mission through media, events, and partnerships. Where considered appropriate, the Executive Director will be deputised by members of staff or management in external communications.

   • Act as a key contact for the Board of Trustees, promoting transparent communication between staff, management and board.

9. Monitoring, Evaluation, Accountability and Learning (MEAL)

   • Own, review and implement appropriate MEL frameworks and practices. 

   • Implement progressive and compassionate accountability structures to ensure transparency across the organisation.

Person Specification

Essential:

• Proven leadership in an organisation focused on human rights, migration, or a related sector.

• Strong strategic planning and organisational development experience, ideally in a fast-growing setting.

• Experience of fundraising and financial management within the third sector.

• Experience leading remote, diverse teams and implementing inclusive HR practices.

• Deep understanding of the immigration and asylum landscape in the UK and Europe.

• Exceptional communication skills, with the ability to represent RLS effectively to partners and the public.

• Be responsive

• Culturally sensitive

• Have a strong commitment to advancing migrant justice.

• A dynamic and innovative self-starter.

• Be highly organised.

• Be an active listener and a progressive leader.

• Be objective and apply good judgement in difficult situations.

• Fluent in English.

• The successful candidate will be required to obtain an enhanced DBS certificate (we cover the cost). However, a criminal record is not necessarily a barrier to recruitment but should be disclosed on application;

• Have the right to work in the UK.

Desirable:

• Deep understanding and/or experience of working in an international context.

• A qualified practising or non-practising lawyer in the area of immigration and/ or human rights.

• Lived experience related to migration, or legal knowledge in immigration and asylum.

• Language skills relevant to our areas of operation, particularly Greek or French.

• Experience and understanding of pro bono legal projects.

• Experience in public speaking, media engagement, or international advocacy.

Are you highly organised, resourceful, and passionate about making a difference? The Baobab Centre is seeking an Operations and Admin Assistant to support our vital work with young asylum seekers and refugees.

In this varied role, you’ll work closely with the Operations Manager and admin team to ensure the smooth running of our Centre by managing administrative tasks, assisting with IT and communications, and supporting operations and fundraising initiatives. You’ll also play a part in amplifying the voices of our community through social media and helping with community engagement activites.

If you’re a motivated individual with strong administrative and IT skills, a commitment to human rights, and an interest in supporting vulnerable young people, we’d love to hear from you.

This role is for 3 days per week depending on your preference. Working on Wednesdays is essential to provide reception cover.

ABOUT US:

The Baobab Centre is a non-residential therapeutic community that supports young asylum seekers and refugees who have experienced human rights abuses and have sought asylum in the UK as unaccompanied minors. Our two focus areas are rehabilitation and justice.

Please read the additional information below alongside the full Job Description and Person Specification attached.

Mental Health:  All of the young people Baobab supports suffer significant mental health and developmental difficulties and many function in an unstable and more immature way than their chronological age. Due to their experiences it takes time to gain trust from the young people in our community. As a core member of our team, you will understand the impact of specific human rights abuses on the development of children and young people in exile and their individual experiences of loss, trauma and grief on their mental health and well-being. 

Baobab’s Model: Please read the accompanying ‘Baobab Clinical Context and Model’ document for a detailed introduction. It often takes a significant amount of time to understand Baobab’s model of working, which aims for rehabilitation and justice through attending to both the internal and external world of each young. It is important that you strive to have an insight to the experiences of both the internal and external factors impacting on the lives of unaccompanied young people attending our centre. It is also important that you understand the ways in which UK society and policy impacts on young asylum seekers (including invisibility, marginalisation, discrimination, and the fact of waiting in uncertainty for a long time).

Multi-disciplinary Working: Baobab aims to be a reflective, thinking organisation and we place a high value on shared thinking time, sharing responsibilities and working together with others. A key aspect of the role is communicating and working in a holistic way.

Organisational Overview - What is Screen Share?

Screen Share is a dynamic, diverse and fast-growing charity with a clear goal: to ensure every refugee in the UK has access to a laptop and the skills to use it to achieve their goal. We distribute dozens of devices per month and run a variety of training programmes to support those who who require digital access and skills to better their situation in the UK

Role Overview - Is this for you? 

This new role will be responsible for communicating the life-changing impact that Screen Share has on thousands of refugees every year.

The postholder will create content, grow our audiences and deepen our relationships for the clear purpose of growing the organisation and facilitating our impact on refugees in need.

You will work directly with a range of stakeholders: refugees who choose to tell the story of their personal development in the UK; donors who choose to give their money to Screen Share to facilitate our impact; partner organisations who choose to collaborate with us to deliver our impact; and staff and volunteers who choose to work in this area to make a difference. You will be calm and confident in embodying Screen Share’s new but powerful voice. 

You will be energetic, creative and thoughtful in your communication, as well as flexible in the way you show up for a small but fast-growing charity. We particularly welcome applicants from those with lived experience of forced migration.

Personal Specification - will I be good at this job?

Essential: 

• Experience growing digital audiences and creating impactful content 

• Excellent written and verbal communication skills 

• Experience of learning, using and deploying new software 

• An understanding of the sensitive relationship between refugees and storytelling

• Very strong interpersonal skills and experience building strong professional relationships 

• An understanding of organisational tone of voice and brand guidelines

Desirable: 

• Experience editing websites 

• Experience working with small charities 

• Lived or learned experience of the UK asylum system

• Experience working with or knowledge of refugees in the UK 

• Experience with online platforms such as JustGiving, Mailchimp, Canva and Donorbox

• Experience in developing and applying brand guidelines 

• Experience in supporting fundraising initiatives including donor management and community engagement 

Job Description - what would I actually do? 

Your job will seek to achieve three outcomes.

Outcome 1: Co-produce ethical and powerful stories which communicate the impact of Screen Share’s work 

• Track, improve and engage with our impact measurement process, creating powerful statistics, quotes and stories

• Proactively build relationships with service users who are keen to tell their story and create an environment in which they can share in a way which is safe, secure and fulfilling for them 

• Ensure the content we create and publicise is done so only in accordance with our approach to ethical storytelling, privacy policy and the informed consent of our service users

• Lead our small team of communications volunteers who create engaging and impactful content

• Work with external stakeholders including funders, donors, media representatives and partner organisations to ensure their support and our work is communicated effectively 

• Think big and out of the box when communicating our key messages, vision and values

Outcome 2: Take responsibility for our external communications channels, including our website and email marketing 

• Manage our transition to a new website provider and ensure key information is represented clearly 

• Increase our output on social media by regularly posting engaging content on social media

• Increase the size and develop an understanding of our audiences by strategically engaging and reacting to them

• Create powerful and clear physical and digital assets with the goal of increasing brand awareness and engagement from businesses and individuals

• Create a monthly newsletter which communicates our impact and engages our supporters 

Outcome 3: Support the fundraising function of the organisation through individual donor management, campaigns, events and bid-writing

• Manage our individual donor base by communicating with them and understanding their needs and networks

• Run strategic digital fundraising campaigns which engage our existing and prospective supporters 

• Work closely with those who kindly choose to fundraise for us, providing assets and key messages to support their campaign

• Organise and promote community and corporate donor fundraising events 

• Work with the CEO and Partnerships Manager to create powerful funding applications and cases for support 

Responsible to: Support Team Manager

Location: Based in Loughborough, England. The role requires travel to all locations where Baca Services are delivered.

Hours: 37.5 hrs per week (including evening and weekend hours on a rota)

Contract: Permanent

Salary: £24,150 - £27,760 per annum FTE

Overall Purpose

• To provide support and care to young people who are newly arrived in the country, providing the foundations for them to rebuild their strength, dignity and grow their hope for their futures.
• To partner with social workers and representatives from other agencies, for the benefit of the young people.

Duties & Responsibilities

• To be a key worker for a number of young people who are in the care of Baca, providing high quality holistic and therapeutic support for their transition to adulthood.
• To deliver young people services in line with Baca’s Theory of Change, to enable young people to achieve the following outcomes, ensuring it is of the highest quality:
• Improved Physical Wellbeing
• Improved Emotional Wellbeing
• Increased engagement with Education, Employment and Training
• Increased Social engagement
• Increased Personal Safety
• To work proactively and collaboratively to ensure all young people are safeguarded and taking the initiative in resolving any issues that may arise with young people.
• To be a role model to all young people in Baca’s care, providing care and compassion without discrimination of age, race, colour or behavioural issues.
• Support young people to understand expectations of them and the support on offer to them from Baca and other agencies.
• Support young people in developing essential life skills in line with the individual support plan to prepare them for independent living. Training young people in living skills such as washing, cleaning, cooking and safety food shopping and budgeting; proactively and intentionally in line with the Baca progress plan.
• Support young people in developing their skills and interests in education, vocation or hobbies. Ensure young people’s interests, hobbies and aspirations are identified by getting alongside young people and working with the team.
• Be an active part of a diverse environment of staff and young people from different cultures and backgrounds.
• Support young people to engage socially at Baca and in the wider community to build positive trusting relationships with others through one to one and group social times, engaging in clubs and activities.
• Take part in planning and attending day trips and Baca’s annual residential week.
• Develop excellent working partnerships with social workers, solicitors, teachers, volunteers and other partners to provide a holistic development package for each young person enabling them to become independent.
• Actively plan, prepare and participate in all meetings and events that are related to the support of the young people.
• Prepare young people for meetings and help them to understand what is being communicated.
• Transport young people, in line with our lone working policy, to events and meetings making sure they are on time using your own car in a safe and legal manner.
• Support young people to communicate and express their own wishes and voice regarding all aspects of their life and future.
• Develop and maintain excellent communication with all members of the team and all external partners and supporters.
• Keep good records and carry out all administrative work required as part of the role, such as month end reports and support plans, on time and in a consistent manner.

General

• Be adept in employing the correct procedures for dealing with any safeguarding incidences or concerns, in line with Baca’s Child, Vulnerable Adult Protection & Safeguarding Policy.
• Maintain strict confidentiality in relation to work undertaken and ensure all confidential material is stored according to Baca’s Confidentiality statement and Data Protection Policy.
• Adhere to all Baca’s policies and procedures.
• Be a role model, leading by example in practicing the Values of Baca.
• Play an active and supportive role within the organisation.
• Take ownership of all administrative aspects of the role.
• Treat all staff and young people fairly and without prejudice, in line with Baca’s Equality and Diversity policy.
• Ability to work flexible hours, including occasional evenings and weekends, in line with the needs of the team.

Personal specification

Baca is looking for a Support Worker who can join the support team and provide support, care and be a role model for young people who are newly arrived refugees and victims of trafficking aged 16 to 18. They will be motivated and passionate about the work that Baca does and the young people in our care.

The successful applicant will have the ability to ensure the support we give to the young people is of the highest quality and goes beyond the statutory standards set. They will be very approachable, reliable and a strong team worker. Someone who is supportive, approachable, responsible, reliable, personable and willing to be flexible. They will be a great people person who can develop key external relationships. They will also be a very organised and proactive individual. The successful applicant will need access to transport as the role requires visiting the young people in their homes and attending different appointments/meetings across the midlands. The successful applicant will subscribe to and work in line with Baca’s vision and values.

The role will require the successful candidate to complete an enhanced DBS check.

Knowledge and Understanding

• Alignment with Baca’s Value to achieve our vision, mission and strategic goals.
• Ability to respond to change at short notice.
• Able to work as part of a highly diverse group of people.
• Able to work in partnership productively with teams internally and external stakeholders.
• Knowledge of safeguarding practices.
• Able to be accountable, take responsibility and be willing to learn.
• Self-motivation and flexible attitude to work.
• Proactive individual who is willing to take initiative in getting involved in a range of activities.
• Ability to be patient, calm and tenacious in very challenging circumstances
• Have a genuine concern for and commitment to young asylum seekers/refugees, and unaccompanied young people in particular.
• Driving Licence that allows you to legally drive a car in the UK.
• Access to your own car

Please note we cannot provide sponsorship for this role. Further information about the role, competencies and experience can be found on our website.

Job title: Employment and Engagement Adviser

Location: Hybrid, contracted to work at our Birmingham office at least 2 days a week.

Salary: £26,000 - £29,000

Hours: 37.5 hours per week, with occasional evening/weekend work (TOIL provided)

Contract: 12 months FTC, with intention to make permanent if pilot is successful/subject to funding

Language requirements: Fluency in English and at least one target language is desirable e.g., Arabic, Tigrinya, Ukrainian, Pashto, Farsi, Dari or Cantonese.

Overall purpose

We are excited to pilot a new type of Employment Adviser role in our Services team, focusing on building relationships with local employers to support our job-ready clients in securing employment.

You will build networks of local employers and collaborate with our Employment Advisers to help clients with intensive job searches and applications, while managing your own caseload of work-ready clients.

We are seeking candidates with experience in engaging employers and knowledge of the local job market, including finding hidden opportunities.

The primary focus of your role will be helping individuals facing employment barriers, especially those who have experienced forced migration, find paid work. You will manage a fast-paced caseload, providing one-on-one support to clients online, by phone and in person to help them reach their employment goals.

In addition to direct client work, you will assist the team in identifying job opportunities and work with the Senior Services Manager to develop key employer relationships. You will also coordinate your clients access to volunteer-led support, scheduling mock interviews and practice sessions.

We offer a collaborative team environment where your contributions are valued, and you can make a meaningful impact on people’s lives.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
• Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered. Previous applicants need not apply.

Closing date for applications is 11:30pm on Thursday 26th December. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).