Refugee Education Jobs

Job Purpose:

Welcome refugees and asylum seekers arriving in Derby, connecting them to the community and supporting their integration through activities, individual assessments, and tailored support plans.

Context of the role.

Upbeat Communities delivers several services to welcome refugees and support them to rebuild their lives. We are looking to recruit an Integration Worker who will offer support to Refugees and Asylum Seekers within our Thriving Places project. Your time will be spent at the Integration Hub in central Derby.

Thriving Places is a 3-year project, funded by the National Lottery, which will provide support to asylum seekers and refugees as they integrate into life in the UK. The project supports people on an individual basis, with the development of Individual Support Plans (ISPs), the provision of integration activities and opportunities for training, skills development and volunteering. The Refugee Integration Worker will work as part of a team and work directly with refugees and those seeking asylum to carry out needs assessments, develop ISPs and support people on their integration journeys.

The successful candidate will have a positive attitude and play an important part in delivering the best possible support to those we work with. You will be committed to, and actively demonstrate, our values, ethos and practices to achieve our vision – to see thriving positive communities where every refugee can contribute and make the most of opportunities.

Key Responsibilities:

Needs Assessment and Support Plans:

• Carry out Initial Needs Assessments and develop Individual Support Plans (ISPs) with regular reviews.
• Respond to ISPs by liaising with housing providers, GPs, schools, and other relevant services.
• Encourage and support beneficiaries toward integration, independence, and engagement in community activities.

Practical Support and Referrals:

• Provide advice on benefits, housing, health, education, and employment.
• Refer individuals to appropriate services and organisations as needed.
• Facilitate clear and prompt communication with participants, using interpreters when required.

Community Engagement and Delivery:

• Deliver activities and assist with registration at the Integration Hub.
• Support the Derby Team in delivering sessions aligned with ISPs.
• Promote a culture of welcome by engaging with local organisations and networks.

Monitoring, Evaluation, and Administration:

• Contribute to monitoring and evaluation processes related to support and integration.
• Maintain accurate and up-to-date records.
• Complete all administrative tasks required for the role and organisation.

Team Collaboration and Organisational Contribution:

• Actively participate in team meetings, staff training, awareness events, and fundraising activities.
• Support and guide volunteers in welcoming and assisting refugees.
• Contribute to the overall work of Upbeat Communities.

Ethos and Policies:

• Work in alignment with Upbeat Communities’ Christian values and organisational policies.
• Report regularly to and be accountable to the Line Manager.

Person Specification

Essential Criteria:

• Emotional Intelligence & Compassion in Action:
  • Understands the importance of recognising and managing emotions in oneself and others.
  • Recognises the value of care and commitment to making a positive impact in relationships and the community.
• Personal Growth and Empowerment:
  • Acknowledges the importance of feedback and personal growth with a willingness to learn.
  • Understands the importance of providing others with support to make decisions and grow.
• Organisational Skills:
  • Understands the importance of prioritising workload and meeting deadlines under pressure.
• Technical Knowledge:
  • Has basic knowledge of email and Microsoft Office tools, with limited practical experience.
• Understanding Refugee Needs:
  • Has a basic understanding of the needs and experiences of refugees and asylum seekers.
• Adaptability and Problem-Solving:
  • Recognises the importance of adapting to change and managing multiple tasks.
  • Recognises issues and seeks guidance to contribute to potential solutions.
• Communication and Collaboration:
  • Understands the importance of effective communication and collaboration with stakeholders.
• Ethics and Inclusivity:
  • Understands the importance of ethical behaviour and maintaining confidentiality.
  • Recognises the value of cultural diversity and the importance of inclusivity.

Desirable Criteria:

• Previous experience working with refugees and asylum seekers.
• Experience in delivering workshops or community events.
• Fluency in a relevant community language.

Additional Notes: This role requires flexibility, as some evening or weekend work may be necessary to meet the needs of the community. A commitment to the organisation’s values of emotional intelligence, compassion, learning, and empowerment is essential.

Job Purpose:

Assisting in the resettlement of vulnerable refugees and Afghan evacuees through the provision of advice, guidance, and support.

Context of the role.

Upbeat Communities delivers several services to welcome refugees and support them to rebuild their lives. We are looking to recruit an Integration Worker who will offer support working on the refugee resettlement scheme.

Refugee resettlement takes place across Derbyshire and Lincolnshire. Over the past 7 years, Upbeat Communities has welcomed and played a key part in the resettlement of Syrian refugees in partnership with local authorities in both counties. This role has included supporting families to apply for universal credit and set up bank accounts, registering with GPs and local schools in addition to integrating into their local community. Since the summer of 2021, we have taken on responsibility for the resettlement of Afghan families in both regions.

This role requires working within a fast-paced and dynamic environment to manage a caseload of participants' families, with a lot of travel across the county of Lincolnshire. Areas covered could including Sleaford, Bourne, Spalding, Skegness, Boston.

We are looking for a new team member who can provide support to refugee families across Lincolnshire. Due to the nature of the work, you would need to hold a full UK driving licence, have access to a car, and be willing to travel to visit families, as well as attend team meetings in Derby.

The successful candidate will have a positive attitude and play an important part in delivering the best possible support to those we work with. You will be committed to, and actively demonstrate, our values, ethos and practices to achieve our vision – to see thriving positive communities where every refugee can contribute and make the most of opportunities.

Key Responsibilities:

Direct Support for Refugees

• Facilitate initial reception and orientation.
• Provide advice on benefits, housing, health, education, and employment.
• Accompany individuals and families to appointments.

Promoting Integration and Independence

• Encourage engagement in community activities.
• Foster empowerment through supportive relationships based on mutual respect and trust.
• Liaise with local authorities and services for smooth registration and referrals.
• Collaborate with stakeholders to ensure access to mainstream services.

Community Engagement and Awareness

• Work with local voluntary and community organisations to foster a welcoming environment.
• Deliver awareness sessions about resettlement schemes to stakeholders.

Monitoring, Evaluation, and Development

• Participate in reviews and development of the resettlement scheme.
• Contribute to monitoring and evaluation processes.

Team Contribution

• Engage in team meetings, staff training, and organisational events.

Person Specification:

Essential Criteria: 

• Emotional Intelligence & Compassion in Action: 
  o Understands the importance of recognising and managing emotions in oneself and others. 
  o Recognises the value of care and commitment to making a positive impact in relationships and the community. 

• Personal Growth and Empowerment: 
  o Acknowledges the importance of feedback and personal growth with a willingness to learn. 
  o Understands the importance of providing others with support to make decisions and grow. 

• Organisational Skills: 
  o Manages tasks efficiently, prioritises effectively, and operates professionally in high-pressure situations.
  o Understands the importance of prioritising workload and meeting deadlines under pressure. 

• Technical Knowledge: 
  o Has basic knowledge of email and Microsoft Office tools, with limited practical experience. 

• Understanding Refugee Needs: 
  o Demonstrates knowledge of and sensitivity to refugee and asylum seeker needs, actively supporting their wellbeing and empowerment.

• Adaptability and Problem-Solving: 
  o Recognises the importance of adapting to change and managing multiple tasks. 
  o Recognises issues and seeks guidance to contribute to potential solutions. 
   
• Communication and Collaboration: 
  o Understands the importance of effective communication and collaboration with stakeholders. 
   
• Ethics and Inclusivity: 
  o Understands the importance of ethical behaviour and maintaining confidentiality. 
  o Recognises the value of cultural diversity and the importance of inclusivity. 
   
• The right to work in the UK.
• Full UK Driving licence and access to your own transport.

Desirable Criteria: 

• Previous experience working with refugees and asylum seekers. 
• Experience of working with families and children.
• Experience in delivering workshops or community events. 

• Fluency in a relevant community language. 

About us

Founded in 1951, the Refugee Council exists to support people who come to the UK in need of safety and speak out for compassion, fairness and kindness. We achieve this by providing expert advice and casework, building the capacity of refugee community organisations, and working with allies across society to change government policy.

Our vision for refugees to be welcome to live safe and fulfilling lives contributing to the UK has never been more urgent and needed. Today 27 million refugees and 84 million displaced people around the world need of safety, dignity and welcome. We are determined to secure public and government support for safe routes for all people seeking safety, and a fair, effective and compassionate refugee protection system.

About the role

• To provide a holistic assessment and up to 12-week therapeutic intervention to separated asylum seeking children, and young people.
• To offer a flexible model of care that may include offering assessments and/or therapy online and face-to-face.
• To liaise with Refugee Council’s caseworkers and Children Triage Coordinator, educational and social care services as appropriate to ensure the safety and wellbeing of children and young people being supported by Refugee Council.
• To ensure the safeguarding of separated asylum-seeking children is prioritised by all stakeholders.
• You are mainly recruited to work with clients in Yorkshire & Humberside area, however in special circumstances you might be asked to see clients in other areas, but this will be online, as you are expected to live in Yorkshire & Humberside area.

Hours: Part-time (14 hours) 2 days / 0.4FT.

Contract: Fixed term until 31st May 2025.

Main Duties and Responsibilities

• To deliver specialist, culturally sensitive one-to-one and group therapy (on site/in person or telephone/online) to best meet specific client needs, using the Refugee Council Therapeutic Care Model and Framework
• To work collaboratively with the Refugee Council’s Children’s Section and wider stakeholders such as social services, legal services, department of education, the health service and mainstream mental health agencies to ensure holistic client support.
• To lead on establishing strong relationships with partners and stakeholders, to ensure clients are able to access appropriate support networks and vital specialist services, in particular those who have acute/complex needs.
• To take responsibility for soliciting appropriate referral by engaging with local statutory agencies, community groups and project partners.

Inclusion and accessibility

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from diverse backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

For more information on the role and to apply, please visit our website via the apply button.

Closing date: 17 January 2025.

Interviews: w/c 27 January 2025.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

PROJECT SUPPORT WORKER : Refugees and Asylum Seekers

OASIS HUB HENDERSON AVENUE

PART TIME, 10 HOURS PER WEEK

FIXED TERM CONTRACT (12 months)

SALARY: £6,518 for 0.25FTE (£26,072 for 1 FTE)

We have a unique opportunity for a project worker to join the Oasis Community Space as part of our work with refugees and asylum seekers.  This role will create real impact in Scunthorpe by identifying key stakeholders in the support of Asylum Seekers and Refugees and helping them to develop their offer and coordinate the support.

We’re looking for an individual who has a passion for justice and compassion for all to take on this exciting role. You’ll need to be an effective communicator and ready to tackle big issues with drive and initiative. Best of all, you’ll be supported by a thriving team of people who are dedicated to supporting families and young people in Scunthorpe.

The role will involve supporting projects relating to Refugee and Asylum support, primarily at the Oasis Community Space and other Hub venues. To develop a clear understanding of the support and services available for refugees and asylum seekers in the community. To coordinate support to refugees for future independence and self-sufficiency within their new community. The post requires a dynamic and creative approach to help develop and support the Oasis Community Space and the wider Refugee and Asylum provisions.

The successful post holder must have:

· Good standard of basic education, including English and Maths Level 2

· Experience facilitating groups and organizing engaging group activities

· Experience managing and working with volunteers

· Good project management skills, able to balance a range of priorities.

This is an exciting opportunity to be part of a growing national organisation, making a real difference to communities on a local level. As part of the package, Oasis offers:

· A pension scheme, currently offering 7% employer contribution

· A generous holiday allowance

· Working as part of a friendly, community-minded team of professionals

If you are interested in being part of this service, then please visit the Oasis UK Charity website to find out where to email your CV.

Email your CV including a Supporting Statement. Your Supporting Statement should be no more than two A4 pages and must address the following questions:

1. Please expand on your CV to tell us about the relevant experience you have in facilitating community groups and organising group activities.

2. What does a community without the need for foodbanks look like to you?

Completed applications should be returned by 9am Monday 24th January 2025

Interviews will take place at the Oasis Community Space, DN15 8LG on Wednesday 29th and Thursday 30th January 2025

The successful candidate will need to be provide proof of the right to work in the UK.  We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. 

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

Oasis supports Equal Opportunities.  Registered Charity No. 1026487

Responsible to: Head of Fundraising and Communication

Responsible for: Supporters (Recruitment and stewardship)

Location: Loughborough, Leicestershire with travel across the country and to Cambridge when required.

Hours: 37.5 hours per week including occasional evening and weekend work

Contract: Permanent

About Baca: Baca is dedicated to supporting young, unaccompanied refugees aged 16 to 18, some of whom are victims of trafficking. Our mission is to place these young people at the heart of everything we do, helping them achieve their full potential.

Role Overview: We are seeking a passionate and proactive individual to coordinate and deliver our Fundraising, Engagement, and Communication strategy. This role involves engaging with a wide range of people to raise awareness, increase our supporter base, and generate income to support Baca's vision, mission, and values.

Key Responsibilities:

• Implement and coordinate Baca’s Fundraising and Engagement strategy.
• Develop and execute plans to increase donated income from individuals, CSR, crowdfunding, and community activities.
• Organize and coordinate fundraising and engagement events.
• Steward supporters, including donors, volunteers, partners, and advocates.
• Deliver Baca’s Communication strategy across various media channels.
• Ensure consistent application of brand guidelines in all communications.
• Collect and edit stories to raise awareness and build a supporter base.
• Generate tailored content to maximize income and engage stakeholders.
• Represent Baca in the community to raise awareness and recruit supporters.
• Maintain accurate supporter data and generate regular reports.
• Support young people projects that represent Baca’s vision externally.
• Ensure compliance with Fundraising and GDPR regulations.

Person Specification:

• Alignment with Baca’s values and mission.
• Ability to respond to change, be self-motivated, and flexible.
• Strong teamwork and partnership skills.
• Accountability, responsibility, and a willingness to learn.
• Proactive and able to take initiative.
• Patience, calmness, and tenacity in challenging circumstances.
• Sensitivity and discretion in handling confidential information.
• Knowledge of issues facing unaccompanied asylum-seeking young people.
• Commitment to young asylum seekers and refugees.
• Excellent organizational and communication skills.
• Ability to plan and deliver community engagement events.
• Problem-solving skills and attention to detail.
• Ability to drive and access to a vehicle.
• Enhanced DBS check required.

Why Join Us?

• Be part of a dedicated team making a real difference in young people's lives.
• Opportunity to develop and implement impactful strategies.
• Engage with diverse community groups and stakeholders.
• Supportive and dynamic work environment.

How to Apply: If you are passionate about making a difference and meet the above criteria, we would love to hear from you.

Join Baca and help us achieve our vision of empowering young asylum seekers to build a brighter future.

We’re looking for an enthusiastic and organised individual to join us in the essential role of Service Navigator. You will support as the first point of contact for clients, assessing their needs and helping them to access our services and external services.

LRMN is a thriving organisation and one of the most established refugee and migrants organisations providing services in London, but focusing on south and southeast London boroughs. Our services include provision of specialist legal advice and information on immigration, housing and welfare, therapeutic and practical support to women who survived gender based abuse, helping our service users access employment, training and volunteering opportunities, prevention of mental health problems, and helping our clients integrate and engage in their community.

You will be responsible for welcoming people to the office, answering our main phone line and responding to emails. You will triage requests for support, processing referrals into our services and signposting people to other services where we are unable help. You will also give basic advice and support where appropriate.

You will have experience of working directly with clients and of providing information. You will be empathetic and able to complex and difficult situations. You will also be resilient and, with support, be able to manage client expectations in a busy environment.

LRMN is an equal opportunity employer and committed to safeguarding and fulfilling its duty of care to people working and volunteering in the organisation and to those we come into contact with. The successful candidate will be required to complete a Basic DBS check.

We work in a hybrid model. You would be expected to work at least two days per week from our office in Deptford.

For more information, please see our job pack. Please apply via CharityJob.

JOB PURPOSE

We are looking for a maternity cover for our Trust & Foundations Manager role. Passionate about Trust Fundraising at a high level and about UNHCR’s work, this role is involved in the cultivation and stewardship of some our biggest and most established trust and foundation donors.

You will join our small but talented Philanthropy Team supporting on identifying and bringing on board new and prospective trust and foundation supporters, and securing repeat income from key relationships.

You will work closely with the Head of Philanthropy, CEO, trustees and international colleagues to steward and cultivate donor relationships. An experienced fundraiser, you will provide strategic insight into how we grow and improve our programme. 

You will be confident in navigating complex environments with multiple stakeholders and in negotiating internally as well as externally. You will enjoy developing strong relationships, have excellent communication and problem-solving skills and will be adept at managing prospect pipelines and crafting compelling donor communications.

This role is also responsible for managing the Senior Trusts and Foundations Officer and will provide support, mentorship and coaching to help the development of this role.

WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING 

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.  

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

ROLE RESPONSIBLITIES

• Manage the Senior Officer working on trusts and foundations. 
• Work as part of the Philanthropy Team to develop new opportunities with trusts and foundation donors in line with UK for UNHCR’s fundraising strategy, achieving six figure income targets.
• Support the development and management of a robust prospect pipeline and a calendar of opportunities for grant submissions, engagement, cultivation and stewardship of donors.
• Work with the wider international organisation to identify the most appropriate funding propositions for donors.
• Craft compelling propositions and proposals for trusts and foundation donors and ensure quality and timely reporting on donations made.
• Establish a strategic and tactical response to selected prospects and existing trust and foundation donors in the event of humanitarian emergencies.
• Work independently and with the prospect researcher to gather up-to-date and accurate information on existing and prospective donors.
• Maintain accurate records on Salesforce, for income recording and earmarking.
• Work with the wider team to deliver bespoke trust and foundation activities including virtual and in-person events.
• Help to position and raise awareness of UK for UNHCR’s role among peers, donors and other audiences by participating in sector networks and representing UK for UNHCR at events, as appropriate.
• Work within UK for UNHCR’s due diligence policy and data protection policies and processes.
• Support the Philanthropy team in other activities, as requested. 

PERSONAL ATTRIBUTES AND EXPERIENCE 

Essential Experience

• Experience of working in an income generating capacity within an NGO, INGO or fundraising organisation to identify, approach, secure and steward trusts & foundation gifts at the five, six and seven figure gift level.
• Experience of developing donor care plans and delivering bespoke proposals and communications to generate income.
• Experience of managing a prospect pipeline.
• Experience working on complex proposals involving multiple stakeholders.

Essential Skills/Knowledge  

• Confident communicator with the ability to effectively influence internal and external stakeholders.
• Ability to analyse reports and communicate complex themes and subjects in an accessible and compelling manner in writing and verbally.
• Ability to act proactively to identify new prospects and fundraising opportunities.
• Ability to negotiate internally and externally, delivering mutually beneficial outcomes.
• Ability to juggle and prioritise multiple tasks and meet deadlines within a collaborative team environment.
• Good attention to detail, ability to proof-read.
• Able to demonstrate flexibility, with a willingness to respond quickly, particularly at times of humanitarian crisis.
• Excellent stakeholder and relationship management skills.
• Proficient in using Word, Excel and PowerPoint.
• Working knowledge of fundraising databases.

 Desirable Skills/Experience 

• Experience of line management.
• Experience using Salesforce.

WHY JOIN UNITED KINGDOM FOR UNHCR? 

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. 

What else?

Wellbeing

• 28 days’ leave per annum plus bank holidays.
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. 
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships. 
• Hybrid and Flexible Working.
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme. 

Development  

• Comprehensive training and continuing development opportunities.
• Individual training budget. 

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   

Closing date: Midnight, Monday 20th January 2025.

First-stage interviews: Week commencing Monday 20th January 2025.

Second-stage interviews: TBC

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible. 

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

Da'aro Youth Project is looking for a dedicated Office Administrator to help us provide essential support to unaccompanied asylum seekers and refugees from the Horn of Africa. In this key role, you’ll be a vital part of our dynamic team, ensuring smooth operations, managing records, and contributing to the growth of our programmes that empower young people across London. This is a unique opportunity to provide essential administrative expertise to an organisation that advocates for change and creates a welcoming environment for young refugees and asylum seekers in London. 

Da'aro Youth Project is looking for an experienced caseworker to join our small team based in Streatham Hill, London. The successful candidate will work alongside young refugees, asylum seekers and other young migrants who are at risk or in crisis to ensure that they can access their statutory rights and make progress in their personal development so that they can achieve their full potential. You will join our Casework Service which provides holistic casework, advice and practical support to young people aged 14 to 25 years, working closely with statutory and voluntary organisations to ensure that the immediate and longer-term needs of young people are met.

Title: Male Live In Support Worker

Responsible to: Senior Support Worker

Responsible for: Young people living in the accommodation (4 young people aged 16 – 18 years old seeking asylum in the UK).

Location: This is a live-in, residential role based in a supported accommodation home in Loughborough. Some work will be based in our office buildings.

Hours: 25 hours per week on duty – this is a mixture of day, evening and weekend shifts. Two days a week will be off duty.

Leave: Two nights a month can be taken as nights away from the home. This in addition to annual leave allowance. Annual leave - 33 days (converted into hours) pro-rata for number of hours worked

Salary Band: £24,150 - £27,760 per annum pro rata. Equivalent to £16,100 to £18,506 for 25 hours a week.

Benefits in kind: Rent-free accommodation, including Wi-fi, gas, electric and council tax bills.

Contract: Permanent

Start Date: Immediately

About Us: Baca is dedicated to supporting unaccompanied young people, helping them achieve their potential and rebuild their lives for a better future. We are looking for a passionate and dedicated Support Worker to join our team and make a real difference in the lives of young asylum seekers and refugees.

Role Overview: As a Support Worker, you will provide advice, assistance, and support to young people in the home. You will be a key member of the Support Team, delivering Baca’s services in line with our Vision and Values. Your role will include attending to the practical and emotional needs of young people, supporting the development of living skills, and helping them manage and look after a home.

Key Responsibilities:

• Welcome newly arrived young people into the accommodation, ensuring they feel safe and able to rest.
• Support young people in developing independent living skills, physical and emotional wellbeing, personal safety, education, and social engagement.
• Act as a positive role model, offering advice, guidance, and assistance.
• Train young people in living skills such as washing, cleaning, cooking, and budgeting.
• Provide emotional support during times of difficulty, anxiety, or stress.
• Encourage young people to maintain a healthy routine, including attending education and social activities.
• Work collaboratively with the Rebuild Team to ensure all young people are safeguarded and supported.
• Maintain good communication with relevant team members and social workers.
• Ensure regular reporting requirements are met, in line with Ofsted regulations.
• Participate in team meetings and contribute to achieving young people’s outcomes.

Person Specification:

• Passionate about supporting unaccompanied young people and helping them achieve their potential.
• Excellent interpersonal skills with the ability to inspire and motivate young people.
• Self-motivated, responsible, reliable, and able to manage your own time and workload.
• Supportive, approachable, and willing to set boundaries in line with Baca’s values.
• Ability to work as part of a diverse team and in partnership with external stakeholders.
• Knowledge of safeguarding practices and issues faced by young asylum seekers and refugees.
• Experience in working with young people, particularly in a 1-2-1 and group setting.
• Good ICT skills and ability to manage multiple tasks.
• Ability to drive and access to a vehicle is essential.

Other Requirements:

• The successful applicant will be required to have an enhanced DBS check.
• Adherence to all Baca’s policies and procedures.

How to Apply: If you are passionate about making a difference and meet the above criteria, we would love to hear from you. Join us at Baca and help us support young people to rebuild their lives and achieve their dreams!

Please note: We cannot offer sponsorship for this role as Baca is not on the Home Office list.

Hours: Full time (37.5 hours per week)

Contract: Fixed term until end-March 2026 with possible extension thereafter

Location: Primarily based in our Kennington office and outreach location around Lambeth

Salary (pro rata for part time):

Circa £36,000 per annum, dependent on experience

Annual Leave: 25 days (pro rata for part time), Charity Day, plus public holidays

Pension: The charity operates a pension scheme

The charity offers an employee assistance programme

Deadline: 6pm, Sunday 2nd February 2025

Citizens Advice Merton and Lambeth (CAML) is the leading advice charity supporting individuals and families across the London boroughs of Lambeth and Merton.  We provide a range of information, support and advice services.  We also work to raise awareness and understanding of the challenging issues affecting our clients and communities.

We are looking for an experienced adviser who has experience of delivering immigration advice for a minimum of two years and has OISC accreditation of level 3 (or equivalent).

Main duties and responsibilities

• Provide advice and casework (face-to-face, phone and email) on immigration (up to including OISC level 3) to clients

• Provide ongoing support as required (up to OISC level 3)

• Offer support and guidance to our level 1 OISC immigration adviser

• Identify if client requires help with other advice-related issues and refer to Advice Supervisors as appropriate 

• Deliver service awareness and immigration training sessions to charity team

• Work to own initiative, whilst proactively receiving support from service and other CAML colleagues as necessary

• Identify and escalate serious problems and emergencies appropriately

• Use excellent interpersonal skills to explore, listen and understand complex problems as they affect each individual and tailor approach to advice accordingly

• Follow-up on actions relating to cases as appropriate

• Produce monitoring reports as required

Monitoring Quality and Case Recording

• Ensure that all client interactions are fully and accurately recorded on the appropriate case-recording software

• Ensure paper files are securely and appropriately stored

• Review your work, and monitor own quality standards, as per the Citizens Advice quality framework

• Work with Head of Advice Services, Advice Supervisors and wider team to develop and improve services, and your own standards

Other Duties and Responsibilities

• With wider charity team and other organisations, ensure clients are supported with related advice issues

• Ensure all work is fully compliant with our policies and procedures and Citizens Advice Quality Standard

• Assist and contribute to charity’s communications, research and campaigns work

• Maintain positive working relations with our stakeholders

• Professionally represent Citizens Advice Merton and Lambeth within your work

• Other duties as requested by Head of Advice Services and Chief Executive

Professional Development

• All our team receive comprehensive induction to the charity and our work. We support Advisers in their professional development to ensure we’re up to date with recent legislation, case law, policies and procedures relating to benefits and debt and undertake appropriate training as agreed with your line manager.

Person Specification

• Accredited to OISC level 3 at time of application (essential)

• At least two years’ experience of immigration advice (essential)

• Basic knowledge of welfare benefits for EU nationals or willingness to learn (essential)

• Experience of Casebook or another client management system (essential)

• Ability to prioritise work, meet deadlines and manage caseload (essential)

• IT competency and experience (essential)

• Ability and willingness to work as a team (essential)

• Understanding of and commitment to the aims and principles of Citizens Advice service and our equality and diversity policies (essential)

This job description and personal specification does not form part of any contract.

If you’re interested in the role and joining us, we would be delighted to hear from you. Please follow the link to our website to find out how to apply.

The deadline for applications is 6pm, Sunday 2nd February 2025

If you do not hear from us, we are afraid your application was unsuccessful.

We reserve the right to close applications early if we receive sufficient applications for the role.

We are registered with the Information Commissioner's Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored.

Da'aro Youth Project is looking for a Freelance Mentoring and Activities Assistant to join our dynamic team. In this part-time role, you'll assist with the Mentoring and Activity leads, and support the administrative needs of the two roles. From helping with social media content to managing logistics for youth clubs and trips, this role is perfect for someone who thrives in a collaborative environment and is dedicated to empowering young refugees and asylum seekers. If you’re ready to make a difference and gain valuable experience in a rewarding field, we’d love to hear from you!

The European Network on Statelessness (ENS) is seeking a Legal Officer (10-month fixed-term contract with potential for extension) to play a key role in enabling us to fulfil our mission to break the cycle of statelessness in Europe and realise everyone’s right to a nationality. There is a possibility of extension beyond the initial contract term, subject to funding availability.

ENS is a civil society alliance of over 180 members in 41 countries. We are dedicated to raising awareness about statelessness, supporting legal and policy development, and building civil society’s capacity to act. At the heart of our work lies the understanding that stateless people and their communities should be leaders of change.

This is a great opportunity to help us deliver our new Strategic Plan working at the forefront of one of the most pressing human rights issues. The successful candidate will support our law and policy development work and help galvanise change across the region to end statelessness in Europe.

We are looking for someone with a legal background and good understanding of statelessness and related human rights issues and standards. They will be able to demonstrate an aptitude to successfully perform the various facets of the role, including legal research and analysis, litigation, and legal advocacy. They will be highly articulate in English (other languages are an asset) with excellent attention to detail, and strong IT, organisational, and interpersonal skills. They will contribute positively to our dynamic organisational ethos, and demonstrate a flexible ‘can do’ approach, fitting well into a fast-moving and demanding environment with an international dimension.

The role represents an exciting opportunity for candidates with the requisite aptitude, flexibility, and ambition, as well as a strong commitment to working with diverse communities across Europe to address statelessness.

We provide a friendly and welcoming team environment. This includes flexible working arrangements and opportunities for learning and professional development.

We particularly welcome applications from stateless (or formerly stateless) individuals, and people from a migrant, refugee, or minority background. If you require support with your application, please get in touch to discuss this further with us.

ENS is committed to Safer Recruitment and all appointments are subject to satisfactory references and pre-employment checks as required in line with our Safeguarding Policy. ENS has a flexible working policy and is open to considering the role being undertaken on a part-time basis. Please specify your preferred work hours when applying. We will be happy to discuss flexible working options at the interview stage.

Please note that all applicants must have an existing right to work in the UK. Unfortunately, we are unable to sponsor visa applications for this post.

Employee benefits include:

• 25 days annual holiday (with an additional day for each completed year of service up to 5 days)
• 5% employer pension contribution
• enhanced family-friendly policies
• enhanced sick leave and sick pay
• an employee assistance programme
• ENS operates a hybrid working model with staff working partly from home and partly from the office. The postholder would usually be required to work in the office a minimum of one day per week during their probation period and a minimum number of days per month to be agreed with their Line Manager thereafter.

If you would like to discuss any aspects of the role, please contact ENS Head of Policy & Advocacy, Nina Murray - contact details in the role description document.

BACKGROUND

Over the past 90 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster. The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.

IRC-UK

IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England, a programme that is rapidly growing. In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.

EXTERNAL RELATIONS

The External Relations (ER) unit is comprised of four complementary functions: Private fundraising, Mobilization & Marketing, Policy & Advocacy and Operations & Analytics. To enable IRC to deliver our Strategy100 commitments, the ER unit established a bold new approach that enhances our ability to raise diverse and flexible funding aligned with IRC’s top priorities, while raising our profile and influence. The ER unit is international, with colleagues in more than 10 offices globally.

The Purpose of the Role

As Director of Communications, UK, you lead IRC UK’s core communications strategy with the objectives of growing our profile, influencing policy, driving income, and protecting our reputation. This is done by taking a strategic approach to generating effective messaging for cross-team use, creatively collaborating to produce cut-through external products across media and digital channels, and generating top tier media coverage in collaboration with communications, advocacy and fundraising colleagues globally. In this role you will be expected to use expert judgment to manage IRC UK’s reputation, as well as ensure media and digital outputs protect beneficiaries, staff and programming from harm.

The Director will report to the UK Executive Director and the Senior Director of Global Public Affairs. The Director will collaborate closely with the Senior Director for Digital Engagement, UK Advocacy Director, and the Director of UK Mass Markets to meet the organization’s strategic objectives surrounding profile, income and influence.

Scope and Authority

Authority:

· The role holder sets strategic direction for UK communications, with a focus on earned media, public advocacy and organic digital.

· The role oversees the UK comms operational budget, with access to the Global External Relations budget.

· The role has the authority to brief journalists with agreed messaging and act as spokesperson for the organisation.

· The Director will line manage the communications team and other positions when required.

· The role is a key member of the UK Senior Management Team, with collective responsibility for the leadership, culture and efficacy of IRC UK.

Key Working Relationships

· Reports to the UK Executive Director and Senior Director Global Public Affairs & Communications.

· Close collaboration with External Relations staff in the UK, US and globally, including Advocacy and Influence, Mass Markets, Fundraising, Awards Management, Digital Engagement, Entertainment Relations, Creative Studio, and Experiential Marketing.

· Works closely with key country directors, country programme staff and technical unit colleagues.

· Supports policy staff in the IRC President’s Office on key UK messages and policy initiatives involving the IRC President.

· Works closely with counterparts in NGOs and donors particularly FCDO and the DEC.

KEY ACCOUNTABILITIES

Strategic Direction

· Raise IRC UK's profile, income, influence and brand in the UK market by developing and delivering a 360 comprehensive communications strategy that reaches target audiences, attracts new supporters, and connects supporters with IRC clients.

· Partner with global external relations leadership to set Key Performance Indicators for achieving the strategy, and drive and monitor progress towards them with the support of your team.

· Contribute to the development and delivery of the UK Strategic Plan.

Team Management & Stakeholder engagement

· Manage a team of communications professionals, setting objectives, portfolio scope, and partnering on professional development opportunities

· Drive creative insights and strategic thinking within the UK comms team and influence / maximize policy, advocacy and fundraising outputs and results

· Lead strategic communications planning to maximize opportunities of partnering with income and influence objectives and outputs

· Ensure the UK Communications Team are clear on systems, processes and organization to drive efficiency and team productivity

· Review team performance quarterly and present on results to global stakeholders

· As a member of the UK Senior Management Team (UK SMT) support the UK Executive Director in the creation and delivery of IRC UK strategies and priorities, foster cohesion and collaboration among UK based departments, representing the needs and objectives of the team in the UK SMT and UK office.

Execution: Driving IRC profile, influence and income; and protecting the reputation of the IRC

· Work alongside global communications colleagues, Policy & Advocacy colleagues and UK Fundraisers to develop appropriate messaging on key proactive and reactive issue areas across the scope of IRC’s work.

· Plan and identify key moments of opportunity for IRC UK Communications according to internal and external landscape and timetables.

· Ensure pro/reactive message accuracy and cut through calls to action that engage audiences for proactive campaigns and news cycle opportunities.

· Develop, commission and drive creative cut-through tactics and products, from revealing IRC research and analysis to emergency media briefings.

· Secure top tier media coverage of IRC’s work, solutions and innovation, balancing mentions with long-form/features and profiles.

· Influence and shape key media narratives around priority IRC UK policy issues.

· Oversee strategic media opportunities by commissioning, writing, editing and disseminating messaging for multi-channel use, press-releases, op-eds, statements and other content to secure coverage of the IRC in the UK across print, broadcast and online media.

· Work with global communications colleagues and country office staff to create strong, persuasive and impactful outputs, and to arrange interviews and media visits to frontline work.

· Act as a spokesperson for the organization in the media as needed.

· Liaise closely with Fundraising teams to collaborate on timely messaging, client-centered storytelling, digital outputs, and media coverage to bring in donations to the IRC during emergencies and other fundraising appeals.

· Manage the communications component and IRC UK’s relationship with the DEC and lead communications on DEC appeals.

· Use expert judgment to ensure the IRC is protected in the media and to develop and enact strategies to protect IRC’s reputation, as well as ensure media outputs protect beneficiaries, staff and programming from harm.

· Ensure coordinated and topical messaging across media outreach and digital channels.

· Establish close relationships with press counterparts within statutory donor organizations that lead to opportunities to promote IRC in the media.

· Leverage IRC’s President and CEO, and UK Executive Director to grow our profile in the UK, through proposing and implementing op-eds, interviews and other media activities.

· Support, prepare and coach staff, spokespeople and board members for media interviews and visits; and provide guidance across the organisation to dealing with media.

· Build expertise on current and potential issues in the humanitarian NGO arena via research and monitoring of national media and competitors and in liaison with global colleagues

· Work with the global media colleagues to ensure that IRC has a system for managing media enquiries at all times, as needed.

· Responsible for reporting to the IRCUK board, subcommittees and Executive Director on press activity, trends and upcoming opportunities.

PERSON SPECIFICATION

Essential

Experience

· Track record in creating, driving and evaluating a 360-degree communications strategy that focuses on media, digital and enabling income.

· Experience leading and managing media and digital teams. 

· Experience navigating and influencing within large matrixed organizations.

· Extensive experience of developing key messages and implementing media strategies with an international, and ideally humanitarian, or development focus.

· Experience of conducting media relations and communications opportunities in developing countries and sensitive contexts.

· Experience of organising international media visits to projects in order to facilitate reporting on key issues.

· Substantial experience responding to reputational threats.

· Experience leading a digital communications team that delivers breakthrough digital content, client-centered storytelling and brings in new supporters.

· Experience/knowledge of tools for monitoring media coverage and digital results.

· Experience of dealing with media enquiries into crisis and sensitive issues.

· Experience of acting as a spokesperson for an organisation.

Skills and Knowledge

· Creative thinker who can identify opportunities and collaborate internally to produce external products that cut through media and digital and meet strategic IRC UK objectives.

· Strong communication and interpersonal skills: ability to communicate effectively with colleagues both in the UK and overseas and manage working relationships diplomatically.

· Excellent eye to detail and commitment to high speed and high quality writing and editing

· Strong organisational and time management skills: ability to prioritise team’s work, and multi-task in a fast-paced work setting.

· Good contacts with key UK journalists and media outlets, and knowledge and ability to develop relationships quickly.

· Excellent writing, editing and proofreading skills; adept at writing clean, engaging, jargon-free copy for a range of channels.

· Ability to represent IRC-UK and the wider IRC professionally and appropriately at all times.

· Knowledge/interest in international affairs, particularly of conflict and humanitarian crises and issues.

· Knowledge of key political debates in the UK around international development and aid.

· Flexibility as regards working hours, as the need arises.

· Willingness to travel occasionally to conflict areas.

· Fluency in English, spoken and written.