Quality Jobs

The YoungMinds Parents Helpline provides parents and carers with life-changing information, advice and support, and we are looking for a Service Manager to join our incredible team. This is an exciting, challenging and critical role, which will lead and support the helpline team in delivering a safe, high-quality, culturally competent and inclusive service to thousands of parents/carers.

You will work closely with the helpline management team to ensure all helpline channels (including telephone, webchat and email) are adequately resourced, and advisers are providing high-quality support to parents/carers who have concerns for their child’s mental health. You will use helpline data and evaluation insight to respond to demand, identify key themes, make continuous improvements to service delivery, and contribute in the strategic shaping and implementation of service development plans.

You will ensure that the Parents Helpline team is accountable to the organisational Anti-racism, Justice, Equality, Diversity and Inclusion (AJEDI) action plan, and lead in ensuring that the service continues to increase cultural competency, accessibility and inclusivity, with a particular focus on supporting service users from Black and minoritised communities.

You will provide line management support to helpline team members including staff, regularly review policy, and ensure the helpline operates in accordance with organisational procedures. You will contribute to the review and development of helpline content, provide expert opinion and relevant information from the helpline to a variety of stakeholders, and represent the service at both internal and external events. You will be a Lead Safeguarding Officer for the organisation, and provide direct safeguarding support to the service when needed.

• proven experience of managing operational aspects of a helpline service that provides advice and guidance to service users
• experience of managing a staff team
• experience of delivering high-quality safeguarding work, and making referrals to statutory agencies as required
• demonstrable knowledge and understanding of how to promote diversity and inclusion within processes, services or teams
• understanding and awareness of AJEDI

This post is offered as a 12 month fixed term contract.

We welcome applications from Black and minoritised, LGBTQIA+ groups and those with disabilities, as they are currently under-represented.

We hope that you would like to join us at a very exciting stage of our growth and development. You’ll be joining a bright, dynamic team who have a passion for supporting our ambitions.

We are looking for a highly organised programme manager to join our innovative school-based outreach team. You will need to be passionate about resolving educational inequality and have a commitment to raising (and measuring!) outcomes for young people.

Chrysalis East seeks to help young people in Tottenham flourish educationally and make better informed choices about their futures. We want to support more young people to achieve the grades to be able to progress to sixth form ensuring our school is accessible to as many young people locally as possible. Whilst based at LAE Tottenham, we work in partnership with a network of local schools and our programme includes academic enrichment, small group teaching, university preparation and careers guidance.

Our team consists of subject-specialist teachers, careers professionals and recent grads, who together are responsible for designing and delivering innovative and inspiring sessions that ultimately raise confidence and attainment and increase the number of Tottenahm students aiming for ambitious university destinations and exciting careers. 

We are seeking an experienced manager to support us in refining and developing our programme offer, think imaginatively about measuring impact and improve how we communicate our work both internally and externally. 

LAET is committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. We actively welcome applications from a diverse range of candidates and we welcome applicants with varying part-time requirements..

For more information on the school and the Chrysalis East programme please see our website.

We are looking for the right person to fill this important and exciting role so we will consider full time, part time and term time applications.

Key responsibilities

• Ensure our work is delivering on the objectives of the programme

• Monitor multiple strands through their entire programme cycle in line with budgets

• Amplify the impact of our work at all levels; from primary through to alumni of LAET

• Develop a communications journey to maximise school engagement and share programme successes

• Support the Programme Director and Partnership Teaching Coordinator in setting the strategic direction of the programme

• Support the Programme Director in funder engagement.

Specific tasks 

• Manage the communication plan with schools, parents and students and liaise with the Programme Coordinator in delivering that plan

• Oversee the content for social media, bulletins and for the website

• To closely monitor school progress and evaluate the impact of the programme

• Collate and compile funder reports and reports for governors 

• Lead on sharing stories from our first Impact Report due this Summer

• Oversee strands of Chrysalis East work to ensure high quality delivery

• Support in the planning and delivery on aspects of the programme, summer schools, event university mentoring schemes 

• To provide a high level of support to Chrysalis East team members and partner schools; being organised, professional, and responsive

• Contribute to new staff induction and staff development 

• Deliver to a high standard all project actions in line with school policies and procedures, for example safeguarding and GDPR. 

Some of the Benefits

• Join an enthusisastic and motivated team

• Access to Beneden Healthcare and Local Government Pension

• Free lunch when you are in the office

Please see the attachment for the full person specification

This is an opportunity to join Refuge as Independent Domestic Violence Advocate to supporting women and children who are impacted by domestic violence. You will work closely with victims of domestic abuse from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Role Purpose

To support the development of high quality, trustworthy, current and effective information resources for the lupus community. This role plays an important part in our work to empower people living with lupus and supporting families and carers impacted by a diagnosis of lupus.

Key Responsibilities

Delivery

• Help to review, update and co-develop health information content for the lupus community in line with our schedule, maintaining a high standard of evidence-based information production, following appropriate criteria for accreditation by professional organisations. This could include support with research, liaising with external experts for input and review, copy writing, proof reading and production (including design).
• Work with colleagues, healthcare professionals and people with lived experience of lupus to codevelop high quality information resources.
• Communicate health-related updates, such as website articles on changes to access to vaccinations.
• Respond to emailed queries related to lupus and related conditions, health system access, treatments, etc.
• Support with co-ordinating the production of the charity’s magazine 3 times a year. 

Other

• Uphold the values and expectations of LUPUS UK.
• Carry out other duties relevant to your post as reasonably required.
• Occasional evening and weekend working and travel may be required to support our broader activities. 

Qualifications and Experience

• Experience communicating complex information in plain language, considering the needs of the intended audience.
• Working with a range of key stakeholders to develop information.
• Experience of working within a team.
• Communicating complex health, scientific, or research information (desirable).
• Experience in engaging those living with a long-term health condition and/or young people/families, in the co-production of information (desirable). 

Knowledge and Skills

• Ability to critically analyse health information.
• Excellent communication skills and ability to develop effective partnership working.
• Excellent organisational skills
• Excellent attention to detail, with proven editing and proof-reading skills.
• Able to deal with confidential data and demonstrate high levels of discretion.
• Strong knowledge of Microsoft Office applications including Word, Outlook and Excel.
• Skilled in critically analysing published scientific and medical research to ensure health information is accurate and evidence-based (desirable).
• Familiarity with the PIF Tick scheme and guidance (desirable).

Values and Behaviours

• Able to uphold and champion the values of LUPUS UK, demonstrating high standards of integrity, accountability, respect for others, courtesy and professionalism.
• Passionate about the work of LUPUS UK and working in a non-profit environment with a focus on health and disability
• Demonstrable empathy for service users and a commitment to understanding and addressing the challenges they experience.
• Actively committed to the growth of equality of opportunity and diversity.
• An enthusiastic and flexible approach and willing to support colleagues.
• Commitment to continual professional development and willing to give and receive constructive feedback.
• A positive, can-do attitude and willingness to help with tasks outside normal duties. Ability to critically analyse health information. 

Please reseve the following dates in your diary when you apply:

Final interviews (in person) - Friday 19th July 2024

Our Board and CEO are looking for an inspiring, solutions-focused, and forward-thinking leader. You will bring strong relevant experience in developing, delivering, and growing an all-age person-centred holistic programme. As an accomplished communicator, you will bring a proven track record in building and maintaining strong working relationships with a diverse range of internal and external stakeholders.

About Katherine Low Settlement  

Katherine Low Settlement is a busy, local charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.

We run a range of our own community services to support older people and children, young people, and their families from refugee communities. We campaign for social change. We incubate and support other charities and social businesses to thrive. Each week we work with 30+ charities and community groups supporting more than 1,000 people.

Role Purpose

Provide strategic leadership for KLS’ Refugee Family Programme, ensuring that programme direction and delivery is strategically aligned, responds to learning and changes in context, and maximises our impact in the community.

Key Responsibilities 

• Providing clear and steady leadership and management to all aspects of our newly formed Refugee Family programme, which has grown out of previous separate projects to better meet the holistic needs of people we support.
• Managing and developing the budget and finances; whilst supporting the fundraising lead to secure its financial viability.
• Directly lead the scoping and planning of the Refugee Family Programme Strategy to:
  • Develop and expand existing programmes.
  • Identify opportunities to create, innovate and improve projects within the Refugee Family Programme - such as community outreach workshops, advocacy support, Educational Classes, and Groups, Mentoring and Clubs - to meet the needs of the people we support and those who may need our support in the future.
  • Undertake regular horizon scanning and environmental analysis to ensure KLS has a full understanding of the potential for growth and programme development associated with the current, future and changing demand and need. 
  • Build and maintain effective networks and partnerships that will ultimately support people to realise their potential.
  • Work with the Chief Operating Officer to develop appropriate processes, systems and working practices that create a continuous improvement approach and ensure insights-based impact reporting, evaluation and decision making.
  • Through effective networking and building of positive relationships, act as an ambassador for the organisation to effectively promote and raise awareness of both the organisation and its work.

Main Duties and Responsibilities 

• Provide strategic and operational leadership to your direct reports and overall team to achieve both the organisation’s overall vision and ensure excellence in delivery.
• Devise and design programme concepts and specifications and provide strategic recommendations for programme developments using effective research, planning, monitoring, and evaluation, ensuring projects meet needs of individuals, families, and the community.
• Ensure our programme delivery model is financially viable and sustainable, and underpinned by quality, effectiveness, and efficiency.
• Maintain oversight of the deployment of financial, people and organisational resources, ensuring effective budget management and use of resources across all programme delivery teams.
• Engage proactively with relevant stakeholders, networks, and particularly those who benefit from our projects, to support and directly inform the design of person-centred services. 
• Continue to build and sustain strong relationships with our families and young people.
• Ensure programme delivery adheres to legislative requirements, good practice guidance and organisational policies and procedures.
• Ensure a proactive culture of continuous review of programme-based procedures, systems, and controls to ensure they are fit for purpose, provide person-centred support and outcomes, and safeguard the organisation and those we support.
• Cultivate links with other organisations with a view to identifying opportunities for collaboration and partnership working.
• Contribute at a strategic level to the capacity building, organisational development, resilience, sustainability, and impact of the organisation. 
• Effectively build evidence, including the quantification of the positive impact of current / future programmes, utilising lived experience examples where appropriate. Work closely with colleagues to enable effective external messaging and communication including external fundraising activities.
• Work with fundraising lead to co-produce compelling cases for support for potential funders.
• Represent the organisation externally at relevant networks, forums and events as required.
• As a senior leader in the organisation, visibly demonstrate KLS’ values and drive a positive, collaborative, and inclusive culture across the organisation.

Administration

• Recruit, train, manage and support the team, holding regular supervision sessions, annual appraisals and appropriate training and development.
• Ensure performance management and quality systems are in place to monitor and evaluate the project’s work, processes.
• Follow KLS’ safer recruiting process and ensure safeguarding members is a priority across the team.
• Ensure all member and project records are kept up to date on Salesforce.
• Work with the Senior Leadership and Finance Director to manage the programme budget, maintain financial records, monitor income and expenditure against budgets and targets, and report regularly and accurately to KLS’ Senior Leadership Team and Board of Trustees.
• Oversee the team’s use of our database, Salesforce, for managing the programme, ensuring data accuracy and completeness, and working with external consultants to customise and integrate the database with KLS’ website, referral, and evaluation forms.

Safeguarding

• Responsible for embedding safeguarding best practice and ensuring adherence to policies and procedures across the programme team, ensuring that safeguarding is at the forefront of KLS’ delivery.
• Act as the Designated Safeguarding Lead for the Refugee Family Programme Team, working with Safeguarding Officers and Duty Leads to ensure all safeguarding concerns are managed and recorded appropriately and safeguarding cover is maintained across the team in line with KLS’ procedures.

Skills and Experience

• Extensive leadership and management experience, coupled with a track record of leading the strategic development of services for adults and children (of all ages) from the refugee community that improve their access to education and justice, reduce their isolation and improve their ability to navigate their journey.
• Extensive experience of working with people from vulnerable groups, especially children and young people, ensuring that clients’ needs are at the forefront of service planning and delivery.
• Experience of working with refugee communities.
• Up to date knowledge of the English education system, rights to education, the barriers facing refugee communities in accessing education and how these might be addressed.
• Understanding and experience of safeguarding, and health & safety (including trips and residentials for children and families), in theory and in practice.
• Experience of providing advice and advocacy support to people from vulnerable groups.
• Direct involvement in adopting a strategic approach to either replicating existing or developing new services / programmes in response to anticipated future demand or a change in the landscape.
• Evidence of successful strategic and operational resource management
• Proven ability to establish and maintain relationships with key internal and external stakeholders at a senior and strategic level.
• The ability to take a creative approach in respect to packages of support.
• Strong approach to performance management with the ability to define and measure outcomes of success.
• Excellent verbal and written communication skills with the ability to effectively represent the organisation.
• Financial acumen in relation to costing programmes and managing and monitoring budgets
• Strong problem solving and strategic planning capability with creative skills and the ability to meet deadlines.
• Proven skills in influencing, communicating, and working collaboratively with a range of stakeholders.
• The ability to drive and deliver change using a range of influencing, negotiation, facilitation, and process skills.

Personal Qualities

• Highly self-motivated with effective leadership style and a self-managing “can do” attitude.
• Self-directed, results driven and able to multi-task with resilience and adaptability.
• Strong collaborative spirit 
• High levels of personal and professional integrity
• Strong attention to detail and quality
• A commitment to diversity and inclusion
• Willingness to challenge stereotyping, prejudice, discrimination, and bias
• Passionate about social justice, education and championing the values of older people and families from refugee communities and their value to society.
• Outstanding interpersonal and communication skills
• Trustworthy, non-judgemental, caring, and compassionate, proactive, self-motivated, and hardworking
• Clear commitment to our values:

The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.

Dates

Closing Date for Applications:  21st July 2024

Interview Date: TBC End of July

We are a multi-award winning, creative and innovative charity, with high ambition in the fundraising and communications arena. We are recruiting for a Marketing Lead who will be responsible for creating and implementing marketing plans for the Communications and Campaigns team that engage the public through music, art, gaming, sport and other creative industries (including film, fashion and TV) for campaigns including Day of the Girl concerts, Secret 7, Sound and Vision, Jingle Jam, Brits Week concerts (among others). You will help activate these campaigns with the goal of generating funds and increasing our brand presence. Your role will also include project managing and coordinating members of the Communications and Campaigns Team (and external agencies) over the campaign cycle across digital channels, PR, digital marketing, design, content and narrative creation.

You will be the marketing expert for War Child, working side by side with creative teams both inside the Fundraising Engagement Department and across the organisation to design marketing plans, ensuring that the creative, content and narrative elements add significant value, and most importantly provide a WOW factor to our work. You will both be able to come up with imaginative ideas and see that they are implemented flawlessly, but also have exceptional organisational and project management skills that bring this work together.

If you have the following qualities, we'd love to hear from you:

• Highly experienced marketeer and project manager.
• Have a track record of leading on the successful creation and implementation of marketing campaigns that engaged audiences through music, art, gaming, sport or other creative industries.
• Good knowledge around the nuances of creative industries or a background working with a marketing focus in a creative industry, for example, music, art, gaming, sport, etc.
• Can demonstrate a track record of creative ideation and flare that has added significant value to marketing performance of campaigns.
• Extensive project management experience to deliver on multiple complex campaigns across a range of channels and specialisms concurrently.
• Excellent organisational and coordination skills, with a track record of utilising project management tools and processes that hold colleagues accountable to delivery.
• Analytically strong and able to take an evidence-led approach to enhancing marketing performance pan-channel.
• Strong track record of deploying marketing approaches to optimise engagement. 
• Good understanding of digital analytics platforms, data capture, monitoring and tracking and how to utilise this to improve digital performance of campaigns.
• Excellent communication and interpersonal skills, with a high degree of emotional intelligence to deal with a variety of and internal and external stakeholders and the ability to build effective working relationships at all levels.

More information about the responsibilities and expectations for the role can be found by selecting "Apply via Website". We look forward to receiving your application. 

We recognise the considerable benefits that flexible working can bring and are happy to discuss any possible flexible working options with our employees from hiring. For most roles, the following types of flexibility are usually possible: flexible hours, occasional working from home and compressed hours.

Join us and be part of a team dedicated to ensuring a safe future for every child affected by war.

We are recruiting for an IGVA to join our team in Athena Lewisham; the scope on this job involves….

Job Title: IGVA

Location: Athena Lewisham
Salary: £28,104 per annum
Contract type: Permanent, Full-time

Hours: 37.5

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as an Independent Gender Violence Advocate who will be working closely with victims of gender-based violence from the point of crisis, to provide high quality independent advocacy and support to survivors of gender-based violence at the highest risk and their children.

In the role the key responsibilities will include establishing and prioritising the risks to and the needs of survivors of gender-based violence and developing and delivering individual support and risk management plans in partnership with other agencies who attend the MARAC. You will advocate both verbally and in writing in a range of settings including civil and criminal proceedings and with criminal justice professionals.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing date: 9am on 22 July 2024

Interview date: 29 July 2024

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Be the Face of Chickenshed's Bustling Café & Bar!

Chickenshed, the renowned inclusive theatre and education organisation, is seeking a passionate Café/Bar Supervisor to lead their vibrant café and bar operations!

What you'll do:

• Oversee all aspects of the café and bar, ensuring exceptional service and delicious offerings. This will often include working independently at times.
• Lead a team of part-time staff, fostering a positive and productive work environment.
• Develop innovative ideas to expand the business and elevate the customer experience for our diverse clientele. (This includes students and staff during the day, and members of the public attending shows in the evenings.)
• Maintain meticulous records for food safety, licensing, and finances.
• Champion Chickenshed's inclusive ethos and values in every interaction. This includes being aware of safeguarding best practices and highlighting any concerns.

You're a perfect fit if you have:

• A proven track record of success in a supervisory role within a customer-facing environment.
• A passion for excellent service and a commitment to high-quality food and beverages.
• Strong leadership skills and the ability to motivate and empower your team.
• Excellent communication and interpersonal skills to connect with a diverse clientele.
• A "hands-on" approach and the flexibility to adapt to a dynamic work environment, including times working independently.
• A commitment to safeguarding and awareness of best practices in an inclusive environment.

Why Chickenshed?

• Be part of a forward-thinking organization dedicated to inclusivity and creativity.
• Contribute to a thriving café and bar that serves a vibrant community.
• Enjoy a competitive salary of £26,000 - £31,000 dependent on experience.
• Make a difference in the lives of others through Chickenshed's impactful work.

Ready to join our team?

Apply today and help us take the Chickenshed café and bar to the next level!

Please note:

• While the job description is a guideline, it may be subject to change.
• Flexibility with work hours is required due to private event bookings.
• Part-time and job-share applications will be considered.
• Chickenshed is an Equal Opportunities Employer.

Lead Enablement Coordinator

£24,661.00/35hrs per week
Monday-Friday 9am-4:30pm

Up to 26 days of annual leave
Matched Pension up to a 5% contribution
Life Assurance worth - 4 x Annual Salary
Subsidised Lunch
Employee Assistance Programme

This is an exciting time for Focus and we have an ambitious new organisational strategy. We are looking for a Lead Enablement Coordinator to play a pivotal role in supporting people with sight loss to remain independent in their homes, by providing high quality assessments and overseeing support delivered by multi-disciplinary teams. 

The ideal candidate will have excellent communication skills and knowledge of undertaking assessments to develop enablement plans for the people we support, in line with identified needs. Experience of providing support to people with a sight loss or a disability and an ability to motivate and engage with a variety of people in varied settings will be a significant advantage. We are seeking an individual with a positive, outgoing and confident approach, well versed in identifying risk with an ability to respond to the differential impact that stigma, inequality and discrimination can have on communities and groups.

If you feel that you have the right skills and passion for driving forward our Lead Engagement Coordinator role please apply as below: 

Send your CV and personal statement (no more than two pages in length) by midnight on 18 July 2024. Focus is happy to receive CV’s in accessible formats if needed.

Review of applications and shortlisting 19 July 2024.
Interviews planned for 24 July 2024. 

We are an equal opportunity employer. We value diversity and are committed to creating an inclusive and equitable workplace. We encourage applications from individuals of all backgrounds, regardless of race, gender, age, sexual orientation, disability, or religion. We are committed to ensuring everyone can access our website and this application process. Should you require support please contact us. We appreciate all applications, but only shortlisted candidates will be contacted. To arrange an informal confidential chat about the role please get in touch.

REF-215 247

Would you like to work with nursery age children inspiring the next group of Coin Street champions?

Do you have a level 2 or 3 qualification in working with children?

How would you like to be part of a friendly team doing a job that makes a difference to children’s lives in an organisation that puts people before profit?

If the answer is YES then we would like to hear from you

Coin Street Nursery have a fantastic opportunities for experienced, energetic, and enthusiastic early years educators to join our team. 

We are looking for people who have: 

• a recognised qualification in childcare, ideally NVQ Level 3 or above or NVQ Level 2
• appreciate the importance of parent partnership
• knowledge of how to support children’s learning and development 
• a can-do and enthusiastic attitude
• an understanding of how to safeguard and protect children

What can we offer you?

• Competitive salary (based on your qualification and experience)
• Flexible working days for better work-life balance
• Access to high quality training
• Coaching and mentoring support
• Generous pension at 8% - 5% from the employer if you contribute 3%
• 20% discount of childcare fees
• 35 days off a year, including 8 bank holidays, 3 days off between Christmas and New Year (additional days awarded for long service)
• Personal development grant of up to £1,000 per year

There's more… 

• Six inset days per year (three for nursery staff only and three with the wider Coin Street team)
• Refer a friend bonus of £500 for existing employees
• Health and wellbeing package including a confidential employee assistance programme and online therapy sessions plus free gym and daily fresh fruit
• Season ticket loan and cycle to work scheme (on completion of probation)
• Staff social events (summer BBQ and Christmas party)
• Opportunities to join Coin Street committees (for example the Black lives Matter Race & Equality Steering Committee, Inset planning, staff social committee)
• Local retail (star card) and online discounts

Contract
Permanent, 40 hours per week (shift rotas). We are open to part-time options.

We are a multi-award winning, creative and innovative charity, with high ambition in the fundraising and communications arena. We are recruiting for a PR Manager who will be is responsible for engaging with traditional, new, and niche media, across campaign areas including music, art, gaming and sport, and devising PR plans that support these and other fundraising and advocacy goals. You will play a leading role in planning and executing the PR communications activities for War Child UK, as well as overseeing superb content development that supports PR activities. You will also play an important part in executing our brand narrative around children affected by conflict and how War Child are supporting them with power and impact.

If you have the following qualities, we'd love to hear from you:

• An experienced media professional, with a track record of developing, leading and managing creative PR campaigns related to music, art, gaming or other creative sectors.
• A demonstrable record of strategically identifying target journalists and outlets and successfully placing coverage – both mainstream and niche – that reach priority audiences.
• Experience of developing media partnerships with online outlets, magazines newspapers, broadcast media and able to navigate these relationships to ensure the best possible outcomes for War Child.
• Well connected with strong and strategic media contacts, preferably with journalists and outlets who specialise in music, art, gaming or other creative fields.
• Experienced in developing and commissioning content, ideally with experience of effective storage, management, editing and production of such content for PR purposes.
• Experienced in developing press angles and hooks that achieve cut-through for campaigns related to music, art, gaming or other creative fields in a competitive media landscape.
• Able to manage and prioritise multiple tasks and requests and respond flexibly as urgency requires – whilst consistently meetings deadlines and delivering agreed outputs.
• Already has or would welcome quickly developing an understanding of the sensitivities involved in media work when it comes to vulnerable children and young people, and how to balance objectives with safeguarding obligations.
• Excellent communication and interpersonal skills, with a high degree of emotional intelligence to deal with a variety and internal and external stakeholders and the ability to build effective working relationships at all levels.

More information about the responsibilities and expectations for the role can be found by selecting "Apply via Website". We look forward to receiving your application. 

We recognise the considerable benefits that flexible working can bring and are happy to discuss any possible flexible working options with our employees from hiring. For most roles, the following types of flexibility are usually possible: flexible hours, occasional working from home and compressed hours.

Join us and be part of a team dedicated to ensuring a safe future for every child affected by war.

Victim Support are looking for a Hospital Independent Domestic Violence Advisor (IDVA ) to cover hospitals within the Greenwich & Lewisham Trust. This role is for 37.5 hours per week and will involve hybrid working both from home, across hospitals within the Trust as required and from our London office.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the Role:

As a Hospital Independent Domestic Violence Advisor you will be supporting victims of domestic abuse. This is a key role at the hospitals working alongside the safeguarding team to ensure that victims of domestic abuse have access to appropriate support. As an IDVA you will be:

• Providing a high quality support & advocacy service to victims of domestic abuse
• Managing a caseload; identifying and assessing risks and needs, providing a tailored crisis intervention service through individual safety planning, advocacy, emotional & practical support
• Advocating on behalf of service users to help them access services to keep them safe
• Working within a multi-agency framework to offer a coordinated response to domestic abuse
• Delivering training to hospital staff & local partner agencies

You will need:

• Knowledge of help-seeking barriers and support needs of victims of domestic abuse
• An understanding of domestic abuse & it's impact
• Knowledge of risk assessment, safety planning & risk management
• Understand safeguarding issues, and the legal responsibilities surrounding these issues.
• Experience of direct service delivery to vulnerable people
• Good communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals
• Strong crisis management skills and the ability to deal with stressful and difficult situations.

Please note that the successful applicant will be required to sign an honorary contract with the hospital trust, in addition to the contract of employment.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Kentown Family Support Worker

2 Positions Available to Cover Blackpool and Surrounding Areas or Cumbria and Surrounding Areas

Total Reward: £21,000 annual salary plus Company Car (additional benefit of approx. £5K), 5% employers pension contribution and 25 days annual leave.

Rainbow Trust is looking to appoint a Kentown Family Support Worker to deliver a high-quality family support service as part of the pilot Kentown Children’s Palliative Care Programme, in collaboration with Kentown Wizard and Together for Short Lives.

Reporting to the Kentown Project Lead out of our out of our Lancaster team base and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness

What we’re looking for:

• An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care
• A warm, inclusive approach to achieving goals quickly and correctly
• Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
• Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
• A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
• A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes:

• Flexible working hours to balance home and working life
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Company car for front line care posts
• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Robust training and development programmes to support your learning and growth

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be and feel a valued member of a high performing organisation.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please visit our website via the link and apply online.

Interviews will take place via Microsoft Teams or in person. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and a Best Companies Two-Star rated organisation.

Disability Solutions West Midlands are seeking to recruit a Welfare Benefits Caseworker to support people with disabilities living in Stoke-on-Trent to secure appropriate welfare benefits and to challenge unfavourable benefit decisions. Based at Disability Solutions HQ (North Staffordshire Medical Institute in Hartshill), the successful candidate will have proven successful experience of working in the welfare benefits advice sector and will have an excellent working knowledge and experience of the welfare benefits system. The successful candidate will have a full driving licence and daily use of a car.

Role responsibilities: 

· You will be supporting people with disabilities and their families to claim disability-related welfare benefits.

· Help to challenge unfavourable benefit decisions in preparation for appeals.

· Through your work, identify wider services and signpost / refer people with disabilities to teams and services that can support them.

About Disability Solutions West Midlands (DSWM) - we are a user-led pan-disability charity based in Stoke-on-Trent and have been working in the city for over 40 years. Our mission is to empower people with disabilities and long-term health conditions to attain the highest possible quality of life, through listening, information, advice, guidance, and emotional support.

DSWM Advice Team - providing advice, guidance, information, and representation for people with disabilities, and their carers, living within the city of Stoke-on-Trent.  Our service utilises a range of approaches to best suit the specific needs of clients, including telephone contact, face-to-face interviews and outreach clinic visits.

Please refer to the full job description attached below.

Successful applicants will be required to prepare a 7-minute presentation to deliver at interview regarding:

“What are the main issues facing people with disabilities and long-term health conditions in Stoke-on-Trent, and how has Welfare Reform impacted upon their lives?”

Candidates are asked to bring their presentation on a data stick. A laptop and projector will be ready for candidates to use on the day of the interview.