Quality Jobs

Flexible with 2 days per week in our London Head Office - Park Street, London Bridge

Closing date: Thursday 12th December at 11:59pm

Whizz Kidz is transforming. It is an exciting time to join us as Partnerships Development Manager as we embark on an ambitious strategy for the next three years. As a senior member of the Corporate Partnerships team this role will work closely with the Head of Partnerships and play a key role in identifying, securing, developing and delivery of long-term relationships with companies – both large and small – so we increase the number, scale and value of corporate partnerships with the goal of providing more sustainable support for Whizz-Kidz. To achieve this, you will play a leading role in proactively identifying, researching and quantifying opportunities across priority sectors, manage your own prospect pipeline and work with internal teams to create a clear case for support that will help deliver long term shared purpose and shared value partnerships with clear synergies. You will play your part in helping build the Whizz Kidz brand, grow influence, drive income and deliver the organisational strategy.

Whizz Kidz: the facts

Over 75,000 young people aren’t getting the wheelchair or support that fully meets their needs. Without the ability to be independent young wheelchair users are restricted in their ability to socialise and participate in society.

We’re here to change that.

As the UK’s leading charity for young wheelchair users (up to 25 years old), we empower young people by providing the wheelchairs, equipment, support and confidence-building experiences they need, and campaigning for a more inclusive society.

And we won’t stop until they are mobile, enabled and included.

The Fundraising and communications team at Whizz Kidz raises around 95% of the income to fund the work of the charity and supports the generation of funds through on and offline publications, develops our social media and website presence and leads on PR activities.

The person

As the Whizz Kidz Partnership Development Manager you will be expected to get into the heart of the organisation, understand our ambitions and use your passion, knowledge and skills to help identify and deliver new mutually beneficial corporate partnerships. You will the experience and knowledge of how to identify and quantify the right opportunities for Whizz Kidz and know what it takes to win and manage different types of partnerships – employee engagement, strategic and brand and commercial. You will have strong written and verbal communication skills, be comfortable presenting and willing to develop and learn new skills. You will be keen to play a key role within the fundraising and marcomms team to help maintain a positive culture, use your strong relationship management skills internally and externally, help increase brand awareness and unlock vital income to create positive change for young wheelchair users and their families.

Key accountabilities

• A key role in the Partnerships team focused on generating long term sustainable income (unrestricted/restricted) from the corporate sector by developing income first multi-year employee engagement, strategic and commercial partnerships.

• Create and deliver engaging and targeted new business proposals, pitches and presentations as well as creating compelling and persuasive case for support with innovative, commercially-minded ideas to secure and establish successful new partnerships.

• Lead role in helping the Partnerships team achieve its financial targets through new and existing partnerships while working closely with Head of Partnerships to monitor income against budget and develop financial reports.

• Lead role in researching and quantifying opportunities alongside identifying and cultivating relationships with new prospects with a view to securing face to face meetings, delivering presentations and securing long-term support.

Person specification

Skills and knowledge

• Strategic outlook with ability to think creatively, commercially and embrace innovation

• Strong negotiation skills with ability to make financial asks

• Strong written communication skills with the ability to write compelling cases for support and adapt communications to different audiences

• Strong verbal communication and interpersonal skills with the ability to network and build relationships at all levels – internally and externally

• Ability to prioritise a varied workload, work calmly under pressure, meet deadlines and be solution focused

Experience

• Previous experience in a Corporate Partnerships role with success in securing a varied portfolio of partnerships.

• Strong knowledge of fundraising and changing trends especially across corporate partnerships and aware of the environment we are currently operating within.

• Demonstrable experience of strong partnership development, securing new business and excellent relationship management skills

• Experience of researching, preparing and delivering high-quality new business approaches/pitches to help engage potential partners

• Confident building and managing a prospect pipeline including employee engagement, strategic and commercial opportunities across different sectors

• Comfortable networking and working with colleagues and stakeholders at all levels

• Previous knowledge of fundraising databases and using data insights

• A ‘can-do’ attitude, solid decision making skills and ability to work independently

• Able to work flexibly and creatively to respond to the emerging needs

Please note: This post is subject to a Basic level DBS Disclosure, which will be sought prior to the confirmation of a job offer.

A few perks

The wellbeing of our colleagues is of paramount importance to our success as an organisation, and we want to ensure that our benefits package provides for everyone!

Annual leave: 25 days of annual leave per annum plus Bank Holiday (pro-rata for part time colleagues).

Christmas closure: In addition to annual leave, employees get three days of paid Christmas leave.

Cycle to Work: This is salary sacrifice scheme provided by Cycle Scheme Ltd (part of Black Hawk), which allows you to purchase a bicycle up to the value of £1,000, saving tax and NI.

Maternity, paternity, adoption and surrogacy: Upon completing 1 years’ service by the Expected Week of Childbirth (EWC), or Expected Date of Placement (EDP) in the case of Adoption or Surrogacy, anyone on maternity leave will receive 8 weeks full pay (inclusive of statutory pay) and a return-to-work payment of 4 weeks full pay after six months of having returned to work. Anyone on paternity leave will receive 4 weeks full pay (inclusive of statutory pay).

Pension: Automatic enrolment for all colleagues with the option to opt out. Contributions of 5% gross salary made by both Whizz Kidz and employees. We will match higher contributions of up to 6% of gross basic salary.

Simply health: Automatic enrolment in a fully paid for cash plan that assists you with everyday health costs. This scheme is also available to your families for an extra charge.

Season ticket loan: An interest free loan of up to £5,000 following the successful completion of the Probationary Period.

Wellness Days: Two days per calendar year for employees to take off for any reason that you chose.

To apply

For full details and to apply, please click the apply button. 

Closing date: Thursday 12th December 2024 at 11:59pm

Robertson Bell is pleased to once again be supporting the NSPCC, this time in their search for a Finance Business Partner to join their high-performing team on a permanent basis. NSPCC are the UK’s leading children’s charity who believe that every childhood is worth fighting for. They have been looking out for children for over 100 years, to protect them and prevent abuse.

The Finance Business Partner will report into the Senior Finance Business Partner and provide Directorate and departmental support in achieving financial and operational objectives. They will provide high-quality financial management and advice, and comprehensive reporting and analysis. The postholder will be responsible for completing budgets and quarterly forecasts, financial modelling, management reporting and analysis, as well as routine month-end activities.

The organisation

From their campaigns to their services, the NSPCC strive to make a difference in everything they do. They work with schools, provide support and advice for families and deliver therapeutic services. They undertake ground-breaking research, campaign for change, and run two free helplines providing support and advice: Childline (for children and young people) and Helpline (for adults seeking advice). Between 2016 and 2021, they helped make 6.6 million children safer from abuse - but they won’t stop until they stop child abuse and neglect altogether.

The key duties of this Finance Business Partner are as follows:

• Business partner with Directorate budget holders to develop an in-depth knowledge of their area.
• Work with colleagues across Directorates as a trusted partner delivering a high-quality financial service.
• Work with budget holders in the preparation of Directorate income and expenditure budgets and quarterly forecasts.
• Review and consolidate budget and forecast information received from teams, conducting subsequent review and challenge of the results with budget holders.
• Complete commentary and bridge analysis, feeding into comprehensive management information packs.
• Complete month-end journals, FTE analysis, and monitor Directorate financial results against budget and forecast.
• Prepare comprehensive and timely period-end written commentary for management accounts.
• Ensure all year-end reporting requirements are completed.

The successful candidate will have:

• Achieved their full accountancy qualification.
• Have extensive experience of working within a management accounts or business partnering function, of a complex organisation.
• Ability to analyse numbers critically and extract and interpret pertinent information for management information purposes.
• Experience in production and monitoring of stakeholder budgeting and forecasting cycles and delivery of associated financial management reporting.
• Ability to understand a wide range of stakeholder needs and adapt approach where necessary.
• Excellent written and verbal communication skills.
• Strong influencing skills with experience in challenging financial results.

By joining their team, you will have an opportunity to work for an influential organisation at the forefront of child protection.

This role will officially be based out of their offices near Liverpool Street, with Tuesday & Wednesday required to be worked from the office, and the rest from home. Applications are being reviewed daily, so submit your CV for consideration ASAP to ensure you don’t miss out!

We are looking for an Engagement Manager to support the expansion of one of BITC's most prestigious offers - The King's Seeing is Believing programme of visits by ensuring an inspirational and top-quality experience for senior business leaders in the UK. The successful candidate will require experience working with multiple stakeholders across all sectors and delivering immersive events, programmes and comms.

The role will focus on both visit delivery and delegate management and will also support the raising of the programme’s profile and creation of comprehensive follow up process. 

Business in the Community was formed in 1982, and with His Majesty King Charles III as our Royal Founding Patron, we are the largest and longest-established membership organisation dedicated to responsible business,

We want the UK to lead the world in responsible business.

We work with members to continually improve their responsible business practice, leveraging their collective impact for the benefit of communities. We grow the responsible business movement and collectively create a greater impact to ensure that:

• Every young person and job seeker feels supported and has clear pathway into work.
• Every employer is investing in skills that are needed for today and for the future, creating workplaces where everyone has the opportunity to grow and reach their potential, regardless of background.
• Every community has a shared sense of pride and hope, with support to tackle the difficult challenges and where there is a strong, collective vision for fairer, greener and better tomorrow.

We are currently looking for an experienced Engagement Manager for The King’s Seeing is Believing programme to work alongside Senior Programme Manager, delivering the programme of visits by creating high quality experience to senior business leader in the run up, during and after the visits, and to help support comms activity to raise the profile of the programme.

The role will involve:

• Delegate engagement
• Visit delivery
• Marketing and Communications

What is required

The successful candidate will have:

• Confidence to work corporately.
• Events management experience, especially external physical events and learning experiences.
• Developing and delivering programmes.
• Confidence in managing and engaging with stakeholders both internally and externally.
• Development of clear briefings and materials.
• Excellent written and verbal communication skills.
• Ability to work autonomously and still work collaboratively across teams.
• Excellent organisation, planning, prioritising and time management skills.
• Advanced user of Microsoft Office applications.
• Understanding or some experience of marketing and comms.

Business in the Community are actively looking to recruit a diversity of talent. We embrace, respect and value the difference in our employees and we are committed to creating and maintaining an inclusive environment that consists of fairness, dignity, and caring for everyone, and one that enables every employee to flourish and realise their potential.

We are a Race at Work Charter signatory and, alongside 600 other Charter signatories, taking actions to encourage and support ethnic minority representation in recruitment, selection, and career progression as well as being committed to improve the working lives of our disabled and neurodiverse colleagues.  We are also a real living wage employer.

This role is responsible for setting and delivering the fundraising strategy and meeting fundraising
targets for Lakeland Arts. Leading a team and working closely with the Chief Executive Officer and
Senior Team, this position suits a fundraising professional with a track record of securing high level
income, strong and inclusive leadership skills and the ability to develop successful relationships.
Areas of responsibility include leading capital projects, corporate and major donor income
generation and providing leadership and direction for the Membership and individual giving
schemes led by the Development Officer. Working with the Development Office and a Development
Assistant you will build, grow and nurture relationships with supporters and external stakeholders to
raise funds to support our programme of exhibitions, participation activities and conservation
projects.

We're looking for kind, compassionate and resilient Bank Support Workers to join our learning disabilities service in Hertfordshire.

£13.15 per hour, working on a zero hour contract.

Want to feel like you're making a difference? You'll feel at home here.

Bank Support Workers have the ability to accept any shifts available on an ad-hoc basis across from all of Look Ahead's specialisms including Mental Health, Learning Disabilities, Homelessness and Young People. Bank Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices. Within Learning Disability services, this will include providing physical, domestic, emotional and social care. Within Mental Health and Homelessness services they will enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community by providing a flexible and individually tailored support package. While carrying out activities, Bank Support Workers should deal with all customers, visitors and staff in a professional and appropriate manner and report to Look Ahead staff and management any observations relating to customers' welfare.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Working proactively with other members of the team to handle the service caseload and administrative responsibilities
Building supportive, trusting relationships with customers
Conducting key work sessions that are innovative and engaging in order to achieve Support Plan goals
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
Proactively manage risk and safety both in and outside of their physical living environment
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
Report any observations relating to customers welfare
Develop and maintain links with all key agencies and service providers in the local area to provide a range of engagement opportunities for customers in the community

For the full list please see our website.

The above sets out the key responsibilities and typical tasks, however not all of these tasks will be relevant to all specialisms. You may also be required to undertake various other tasks and duties to ensure that our customers' needs are fully and effectively met. The list is not exhaustive.

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible
Open to feedback and self development
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Applicants may have some previous relevant work experience. This may be experience gained from care of a vulnerable person or work in similar organisations. Prior experience is not a pre-requisite for the role as key behaviours and core competencies will also be taken into account.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

This is an exciting opportunity to join a growing and friendly team in a dynamic regional charity.

The Charity has consistently punched above its weight, achieving an impact beyond its size.  Since 2000, we have invested over £45m in vital research activities in the region’s top hospitals and universities, constantly pushing the boundaries forward in the fight against cancer.  We have also launched influential, region-wide initiatives, including award-winning public health campaigns, a leading-edge annual Regional Report on cancer and creating the innovative Lab-Coat Learning education programme for the region’s schools as well as launching a retail chain.

We are driven by the difference we are making in the fight against cancer.  If this is a fight which excites and inspires you, then step forward: we’d love to hear from you.

We have an exciting opportunity within our Multi-crime Service. We are looking for a Children and Young Person Case Worker, working full time (37.5 hours) Monday to Friday, with some out of office hours working, and occasional Saturdays, dependent on the needs of our service users. This post is to cover maternity leave until 30th September 2025.

Do you want to make a difference every day? Do you want to contribute to change and improvement for those who need it?

Do you have resilience and adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we would love to hear from you.....

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

As a Caseworker, you will play a vital role in providing high quality, end-to-end support to victims of crime to cope and recover. You will be responsible for establishing contact with victims to assess the impact of crime and providing appropriate information and support. As the needs and experiences of our clients are wide-ranging, the support you will provide will range from brief interventions over the telephone to longer term 1:1 and telephone based support.

You will be working 7.5 Hours a day between 8am-8pm, as part of a rota covering Monday to Friday and the occasional Saturday.

You will need:

You will have the skills to provide effective crisis intervention, carry out risk assessments, safety planning, assessment of needs and individual support planning. You should have demonstrable experience of working in a similar setting or position. An ability to work independently and prioritise a busy workload is essential.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Family Support Worker

£23,000 pa + benefits (including 25 days annual leave, company car and pension)

This roles covers Thames Valley and the surrounding area.

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Worker to deliver high-quality family support services as part of our Thames Valley Team.

Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for providing needs-led emotional, social, and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a stressful and emotional environment you will have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss, and change - and how best to help others deal with its impact.

Location:

This role covers Thames Valley and surrounding areas. The role does require travel, however you have the freedom to plan your own diary around the demands of both the families you are working with, your team, and also any personal appointments you may need to attend.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.

· A warm, inclusive approach to achieving goals quickly and correctly.

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website. More information can also be found in our Candidate Pack.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

How to apply:

To apply please visit our website via the link.

Interview dates: Interview Dates to be confirmed.

Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation. Registered Charity No: 1070532

Corporate Partnerships Fundraiser

Up to £30,000 per annum + benefits (including 25 days annual leave and pension)

Leatherhead, Surrey flexible working options available.

About the role:

We are looking to appoint an experienced fundraiser to secure new corporate partnerships to help fund the growth of our care services, and to build relationships with companies to help them achieve their CSR goals.

Reporting to the Corporate and Community Fundraising Manager. You will be part of a team to drive Rainbow Trust’s Corporate income, building and maintaining the pipeline through effective networking, prospecting, and stewardship. You will be responsible for a varied and fulfilling portfolio of accounts to whom you will become a main contact and provide excellent corporate account management. Some accounts raising six figure sums, to whom you will become a main contact and provide excellent account management.

You will work collaboratively towards a ‘one team one target’ approach across the Fundraising and Engagement department and ensure that the use of technology is maximized and all processes are subject to continuous improvement.

This is an excellent opportunity to maintain a breadth of fundraising experience to position yourself for future fundraising roles with increased responsibility.

What we’re looking for:

· Friendly, enthusiastic and socially-focused – you quickly connect with others and build effective working relationships. An ability to empathise and communicate effectively about our work with children and families is key. You are naturally warm with a sincere appreciation for people and how they are each uniquely motivated

· A motivating, empathetic and persuasive communicator – you will enjoy preparing and presenting high-quality presentations

· Knowledge of the principles that underpin good customer care – you adhere to established guidelines, policies and procedures, and provide excellent relationship management

· You thrive working in a busy environment on multiple priorities simultaneously – results-oriented and a fast learner, you respond quickly to pressure and a changing environment.

· Confident use of MSOffice and some experience of using a database – you have strong attention to detail, are comfortable working with data, and produce high quality accurate work.

Applications will be particularly welcome from those who have experience of building relationships and raising income– working to secure new business and providing exceptional account management.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes:

· Flexible working hours to balance home and working life

· Access to the Blue Light Discount Card Scheme, and other rewards and discounts

· Time off in lieu

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Bike to work, season ticket loan and payroll giving schemes

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme (we will contribute 5% of your salary and you will contribute at least 3%)

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and half day Christmas shopping

· A recommend a friend recruitment referral bonus

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed.

How to Apply:

To apply please send your CV and a covering letter to us via the link.

Your covering letter should highlight why your application should be considered above others, and clearly state how your experience matches the essential criteria outlined in the Person Specification.

Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

We are an equal opportunities employer and a Best Companies One-Star rated organisation.

We have an exciting opportunity for a Service Delivery Assistant to directly support one of our Caseworkers by providing administrative support and assistance, working 15 hours per week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays (pro rata)
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

Due to the requirements of the role, you will be required to work from the Southampton office for all shifts.

As a Service Delivery Assistant you will:

• Assist the caseworker in answering the telephone and contacting clients as required
• Update and maintain manual and computerised database and case management systems and records in accordance with the service's internal policies/procedures and organisational standards
• Assist the caseworker with navigation around the building, including greeting outside the entrance and escorting to desk.
• Communicate with victim's in a written format, including text, email and letter under the guidance of the caseworker.

You will need:

• Effective verbal/written communication and numerical skills.
• Excellent IT skills and experience of using all packages in the standard Microsoft Office suite and case management systems/databases.
• Excellent record keeping skills with a focus on quality and accuracy.
• Experience of working in a client focused service area or setting.
• Understanding and knowledge of equal opportunities and diversity

Please see attached Job Description and Person Specification for further details.

About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

The Role:

Hackney has a longstanding reputation of being open and welcoming to refugees, migrants and asylum seekers - both as a Council and a community. The London Borough of Hackney is committed to ensuring people arriving in Hackney feel welcome and safe, and can access the support that is available. The Council has passed a motion to become a Borough of Sanctuary, and the Welcome Hackney service plays a key role in achieving this.

This role sits within the Welcome Hackney team. Welcome Hackney supports residents who are currently seeking asylum, have refugee status, or arrived in the borough via the Homes for Ukraine or resettlement schemes. The team also supports migrant residents with no/insecure status who face additional barriers to accessing services.

The purpose of the role will be to set up and manage services which ensure that refugees, migrants and asylum-seeking residents can access the support they need, as well as influencing systems to ensure services are available and accessible. The role will identify any gaps in service provision, working with residents and the voluntary and community sector towards creating a welcoming environment for refugees, migrants and asylum seekers.

If you have any questions about the role, please contact Eden Munro, Programme Manager, Welcome Hackney.

Skills & experience:

· Strong project management, organised with excellent use of project plans - proactive and work independently to ensure that key project milestones are completed on time and a high standard and projects are progressing within scope, time and resource constraints.

· Strong stakeholder management, good at relationship building, cross sector working, influencing and working collaboratively.

· Established experience of working with refugees, asylum seekers or migrants (people with lived experience are particularly welcome)

· Solutions focussed with a can-do approach. Proactively and independently finding solutions to barriers.

There is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services. Hackney is one of London’s most vibrant and diverse boroughs. It’s one of the most sought after areas to live in London with good schools, parks and local amenities, as well as great transport links and vibrant and diverse communities.

If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.

The recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs.

When applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge and experience.

We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions or any part of the application form.

This application process replaces a supporting statement.

Closing date for applications: 8 December 2024 (22:59).

Interview date: January 2025

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.

Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.

The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available.

Closing date: 8 December 2024.

Do you have expertise in customer relational databases and their effective management? Does this include experience of structuring and adapting them to meet the changing needs of user teams while maintaining adherence to design principles and best practice? Then join Shelter as a Supporter CRM Manager (Microsoft Dynamics) and you could soon be playing a leading role within our Business Enablement team.

About the role

The Supporter CRM Manager is integral to the successful use of supporter data across the organisation. We’re looking for someone to play a lead role in embedding best practice ways of working in data management. This is a one-year contract.

About you

To succeed, you’ll need to be experienced in data quality and implementing operational procedures to maintain high standards of data quality and have worked as a help desk technician or a similar customer support role. You’ll also need to be skilled in engaging a diverse database user community, helping them to use and get the most out of the system and working with them to identify system improvements. You should be analytical, solution orientated and able to communicate technical information to a non-technical client team audience, you have a good understanding of relevant legislation and regulations relating to supporter data too (e.g., GDPR, PECR and the Fundraising Code of Practice). You’re also great at diagnosing basic technical issues likely to affect users of Microsoft Dynamics 365 and have had some exposure to the Microsoft Power Platform suite, in particular Dynamics and Power Automate/Flow.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

This role sits within the Business Enablement team within Shelter’s Technology & Data (T&D) Department, which is made up of 30+ people based across the country with bases in London, Sheffield, and Edinburgh. The T&D Department is accountable for developing and leading Shelter’s technology and data strategic priorities, providing a secure infrastructure, management of data and insight to underpin strategic outcomes, delivery of technology change projects, data governance and the provision of support for a range of software, systems, and platform tools.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Head of HR Management, Culture and Learning

We are Air Ambulance Charity Kent Surrey Sussex (KSS), and we fight every day to save lives. We are Team KSS, a close-knit team of dedicated, skilled, sector-leading experts with an incredible level of expertise. We are passionate about what we do which drives us to always deliver our very best.

We’re driven by our purpose of saving lives and ensuring the best possible outcomes for our patients. Last year alone we responded to over 3,300 incidents. We are fearless and tireless in fighting to save every life.

Our charity headquarters and forward operating base are located at Rochester Airport, with our aircraft hangar and maintained at Redhill Aerodrome. When the call comes, we can reach any part of Kent, Surrey or Sussex in under 30 minutes.

Key Responsibilities

You will be part of a small team of specialists who lead, advise and support the business and help deliver our strategy.

With around 160 staff members the HR Team play a hugely important role in all aspects from recruitment to learning, wellbeing to pensions. It is a small team, and we need someone with experience to deal with the multiple facets of HR and someone who is a “doer”. You should be as happy developing strategy as you are running a welcome induction. Life will not be boring, and you will work with some incredible people, and experience some incredible stories. You will go home every day knowing you have made a difference.

This role will require an experienced HR generalist with some knowledge of payroll. First and foremost, the postholder will lead the HR systems and management activity across KSS and ensure with the support of the team that the Core People Tasks are fulfilled to a high standard each month. Therefore, great team management and organisational skills are essential.

Secondly, the postholder in partnership with the People Business Partner will support the senior leadership team, managers and staff throughout the organisation to deal with HR related matters in whatever form they take. Ideally you will have an overview of organisational design and procedures, which will allow you to act as an adviser to resolve staffing issues/conduct, absence and sickness management, recruitment and retention. Empathy and an understanding of the importance of process are important characteristics.

Thirdly, with the core tasks complete there is then freedom to develop our approach to HR, internal culture and learning and put your own stamp on KSS. The postholder will work closely with all business areas to align the HR strategies with the business goals and organisational culture. By developing meaningful organisational-related policies, practices, and processes and, working with internal stakeholders, the postholder will take the lead on business strategies that could focus on a myriad of areas such as culture development, learning, organisational effectiveness, EDI, employee engagement or reward. Anything that makes us better employers and a great place to work. Being innovative and building great working relationships are key to success.

We’d like the postholder to have strong UK employment legislation knowledge, but we do not expect to find anyone who specialises in all activities or the systems we use, but familiarity with any of the systems named in the job profile will be an advantage. We are also willing to consider part time working for the right candidate with exceptional HR experience. In essence we can be flexible to build the right team with the skills we need. If you think you can contribute, please apply.

The Directorate

As part of the Corporate Services function it is your job to support the organisation, ensuring it is fit to grow and deliver its ambition. We aspire for excellence in all we do, maintaining full compliance with regulation and ensuring every penny we raise is spent with the high-level care and consideration it merits. Through our work we champion the KSS values of being caring and dedicated, trusted, collaborative, and innovative.

Application and Interview Process

We ask all applicants to ensure that they provide us with an up-to-date CV and a covering statement that is relevant to the role of Head of HR Management, Culture and Learning. We recommend that you review the Job Specification within the job description (available on website), which outlines the essential and desirable requirements for this role, and how we will assess your application to determine whether you meet those essential and desirable qualities.

All shortlisted candidates will then undertake a two-stage interview process, with the first stage being held over Microsoft Teams. All online interviews are booked through our online portal, which will provide a range of times and dates for you to select. The second stage of our interview process will be a more formal face to face interview held at our Charity headquarters at Rochester Airport. For any applicant that requires reasonable adjustments for either stage of the interview process, please ensure that this is outlined in your application or outlined to our HR Team.

The closing date for this role is 22nd December 2024. Please note that we will actively conduct interviews before the closing date of our external advertisement, and this role may close prior to this date if a suitable candidate is found.

Inclusion and Diversity

KSS is committed to creating an equal, diverse and truly inclusive culture where everyone feels welcome and able to be their authentic selves.
We believe that everyone has the right to live without fear or prejudice, and be treated fairly, and with respect and dignity regardless of race, age, gender, disability, sexual orientation, social class, religion and belief

Location: Rochester Airport, Kent, with occasional ad-hoc travel to Redhill, Surrey
Job Type: Full Time - with consideration to part time working
Contract Type: Permanent
Salary: £45,000 - £55,000 based on level of experience

Benefits

• 33 days annual leave rising with service
• Occupational/Enhanced Sick Pay
• Enhanced Parental Leave
• Access to the Blue Light Card and Blue Light Events
• Access to the Wellbeing Hub
• Money Purchase Pension Scheme
• Employee Assistance Programmes
• Development opportunities

You may also have experience in the following: Head of HR, Human Resources, HR, Head of Human Resources, Organisational Development, HR Director, OD, Employment Law, CIPD, Consultant, Senior HR Manager, HRBP, Director of Human Resources, Strategy, Employee Relations, HR Business Partner, HR Generalist, HR Coordinator, HR Management etc.

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