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Quality and practice development lead jobs in strawberry hill, greater london

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Top job
Disability Action In Islington, Islington (On-site)
£28,000 - £32,000 per year
Make a meaningful difference to the lives of D/deaf and disabled people in Islington.
Posted 4 days ago Apply Now
Top job
NCVO, Remote
£37,613 per annum, rising to £39,590 after 12 months in London (or £33,298 per annum rising to £35,275 after 12 months outside of London).
Posted 3 days ago
Top job
The King's Trust, London (Hybrid)
£38,000.00 to £48,000.00 (National) £44,000.00 to £55,000.00 (London), dependent on your location, skills, knowledge and experience
Join The King's Trust to lead our Women Supporting Women movement - empowering young women & driving bold, purpose-led philanthropy.
Posted 3 days ago
Top job
Royal College of Paediatrics and Child Health, Greater London (Hybrid)
£45,854 pa plus excellent benefits
You will lead on the project management, delivery and undertaking of existing or new systematic reviews
Posted 4 days ago
Top job
Carers Trust, London (Hybrid)
£41,000 - £44,000 per year (£32,800 - £35,200 pro rata)
Carers Trust is seeking an experienced programme manager to bring their expertise to support our work with young adult carers.
Posted 3 days ago
Top job
Tenovus Cancer Care, Remote
£29,600 per year (£37,000 FTE)
Make a difference to for those affected by cancer and be our Fundraising Manager.
Posted 2 days ago
Top job
Mental Health First Aid England, E1, London (Hybrid)
£25,383 per year
We are seeking a Client Delivery Advisor to support our customer journey, ensuring a high-quality experience from start to finish.
Posted 3 days ago Apply Now
Closing in 5 days
The Talent Set, London (Hybrid)
£217.39 per-day + £27.05
Posted 3 weeks ago
Closing in 4 days
The London Irish Centre, NW1, London (On-site)
£50,000 - £65,000 per year
We are looking for an experienced, visionary and strategic Director of Community Services.
Posted 5 days ago
Praxis Community Projects, E2, London (Hybrid)
£42,123 - £43,698 per year (inclusive of London Weighting for London based post)
Seeking an Advice Coordinator and IAA supervisor IAA L2 (IAA L3 desirable), or solicitor with equivalent qualifications
Posted 2 days ago Apply Now
Closing in 4 days
Kinship, Remote
£36,136 (out of London) or £39,439 (including London weighting) pro rata.
Kinship is looking for an experienced Programme Manager to oversee delivery of our high-quality programmes and services for kinship carers
Posted 5 days ago Apply Now
Students' Union UCL, London (Hybrid)
£35,930 - £41,255 per year (inclusive of London allowance)
Posted 1 week ago
Mayor's Fund for London, London (Hybrid)
£42,000 per year
Posted 1 day ago
Closing in 6 days
Carers Hub, London (On-site)
£29,858 per year pro rata
Seeking a Hospital Carers Leads to join the friendly Carers’ Hub team and make a vital difference to the lives of unpaid carers in Lambeth.
Posted 1 week ago
Ark Schools, London (Hybrid)
£60,000 to £75,000 (depending on experience)
Lead Financial Control at Ark – Seeking a qualified, detail-driven accountant to steer finance for our central team & innovative ventures.
Posted 1 day ago
Page 4 of 16
Islington, Greater London (On-site) 11.84 miles
£28,000 - £32,000 per year
Full-time
Contract (Fixed-term until 31 March 2027 (with potential for extension))

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Make a meaningful difference to the lives of D/deaf and disabled people in Islington.

Disability Action in Islington (DAII) is a local, user-led Deaf and Disabled People’s Organisation (DDPO) supporting disabled residents to live independently, access their rights, and thrive. Our advice and advocacy services are free, trauma-informed, and rooted in the social model of disability.

We are looking for a dedicated and experienced Information & Advice Services Coordinator to lead the delivery of our community advice service. This role is ideal for someone who brings both frontline advice experience and the confidence to support a small team working with people facing multiple barriers.

You’ll play a key role in shaping how we deliver rights-based support across welfare benefits, housing, health and social care — and help us prepare for Advice Quality Standard (AQS) accreditation.

About the Role

As Information & Advice Services Coordinator, you will:

  • Co-ordinate the day-to-day delivery of DAII’s advice and information service
  • Provide direct support to clients with complex or ongoing needs
  • Support colleagues and volunteers in dealing with multi-issue casework
  • Ensure records are kept accurately and support monitoring and reporting
  • Build partnerships with statutory and voluntary services to provide joined-up support
  • Lead on quality assurance work as we prepare for AQS accreditation
  • Contribute to a positive team culture rooted in reflection, care, and inclusion

Who We’re Looking

For This is a hands-on role for someone who is organised, empathetic, and committed to justice and inclusion. You’ll need to balance coordination with frontline delivery, while supporting others to grow.

Essential:

  • At least 18 months’ experience in advice, advocacy or support work
  • Knowledge of key issues affecting disabled people, including welfare rights, housing, and social care
  • Excellent digital and administrative skills, including using case management systems
  • Experience working with people with complex needs and navigating multi-agency support
  • Excellent written and verbal communication skills
  • Commitment to the values of equality, inclusion, and the social model of disability

Desirable:

  • A relevant qualification (e.g. Level 3 in Advice and Guidance) or lived experience
  • Experience supporting or coordinating a small team or service
  • Familiarity with AdvicePro or similar systems 
  • Understanding of trauma-informed and person-centred approaches

What We Offer

  • A supportive, values-led working environment
  • The chance to shape and improve an essential community service 
  • A small, dedicated team where your voice and will make a difference
  • Training and development opportunities
  • A work culture rooted in trust and wellbeing
  • Employee Assistance programme 
  • Employee Discount Scheme 
Application resources
Application Instructions

To apply, please send your a short cover letter explaining your interest and suitability for
the role and your CV

Posted by
Disability Action In Islington View profile Organisation type Registered Charity Company size 6 - 10
Posted on: Tuesday, 22 April 2025
Closing date: 22 May 2025 at 14:44
Tags: Administration, Advice / Information, Communications, Advocacy, Digital, Data Protection, Database Management, Social / Support Work

The client requests no contact from agencies or media sales.