Qualitative Jobs

The Living Wage Foundation has an exciting opportunity to join our dynamic team as a Research Manager. We are looking for an individual with quantitative research expertise and a desire to influence positive social change to join our Research Team. Previous experience in conducting research on the UK labour market is desirable but not essential. Reporting to the Senior Research Manager, the Research Manager will: 

• Contribute to the design and management of our research programme on labour market conditions, low pay, in-work poverty, and insecure work. 

• Conduct rigorous quantitative and qualitative research (mainly quantitative) to understand how existing working conditions such as low pay and insecure work - and potential improvements - affect workers, businesses, and society. 

• Provide thought-leadership on areas relevant to LWF’s work, including on areas like low pay, insecure work and cost-of-living, and relevant policy developments.

• Communicate research findings verbally and in writing to influence employers to pay the real Living Wage, and to grow recognition and understanding of the Living Wage Foundation and the social policy issues it works on.

• Provide input into in-house research standards and quality assurance.

• Have direct line management responsibility for a researcher. 

• Build relationships with external partners, including commissioning and managing research conducted by other organisations. 

Living Wage Foundation 

The Living Wage Foundation was launched in 2011 by Citizens UK to tackle in-work poverty and ensure that workers earn enough to live on and participate in family and community life. Citizens UK is the home of community organising with diverse civil society alliances set up to develop leaders to work on the issues that matter to them, such as the Living Wage. Other projects include Parent Action and Sponsor Refugees to add depth to the impact of Citizens UK’s work.

The Living Wage is a movement of businesses, organisations and people who believe that a hard day’s work deserves a fair day’s pay. The real Living Wage is an independently-calculated hourly rate based on the cost of living and announced each October ahead of Living Wage Week, our annual celebration of a growing network of over 15,000 Living Wage Employers.

The Living Wage Foundation celebrates employers that voluntarily choose to pay the real Living Wage through an accreditation scheme that recognises a long-term commitment to fair pay and has secured pay rises for 475,000 low paid workers. Over recent years, the Living Wage Foundation has built on the success of the real Living Wage by creating new responsible employment standards – Living Hours and Living Pension – for those employers who want to go further and provide the security workers need now and in the future.

The Living Wage Foundation is part of Citizens UK – a community organising charity which works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take a deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty.  As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.

Citizens UK

Citizens UK is the biggest, most diverse and most effective people-powered alliance of local communities working together for the common good. Our mission is to develop leaders, strengthen civic organisations and make change. Our 550 member communities are deeply rooted in their local areas and connect every day to the lives of hundreds of thousands of people. Through the method of community organising we enable people experiencing powerlessness to develop their leadership and come together with the power and strategy to make change.

This leads to hundreds of neighbourhood improvements - from zebra crossings outside primary schools to renovated public toilets in cemeteries. And it leads to some of the biggest campaign impacts in the UK, such as winning over £3 billion of wages through the UK Living Wage campaign, securing a legal cap on the cost of credit to control exploitative lending, and ending the detention of children for immigration purposes. We enable local campaigns to grow into large-scale social change projects such as the Living Wage Foundation, Parent Action and Sponsor Refugees that form an integral part of our theory of change. The most prominent of these is the rapidly growing Living Wage Foundation with a network of almost 15,000 accredited Living Wage Employers across the UK. 

At Citizens UK, our organisers and project staff work within communities and ‘organise across difference’. There are various project roles and management, operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context, and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.

About the Application Process

We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.

For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please contact us. 

Got any more questions?

If you would like further information on the role, the organisation, or our commitment to addressing under-representation and the development and progression of all colleagues, we would be happy to answer any questions.

We will be holding a webinar on Tuesday 26th November, 1-1.30pm where anyone can attend to find out more about the role, all enquiries welcome. In the past, candidates have found this a helpful space for understanding whether the role is right for them.

Please register for the webinar via the application form.

If you’d like to know more but cannot attend the webinar, please contact us. 

Main Responsibilities 

This role sits within the communications team. Working as a Research Manager for the Living Wage Foundation, your main responsibilities will include:  

Strategy Development 

• Contribute to the design and management of a research strategy for the Living Wage Foundation, effectively planning a timeline of future projects that combines to grow the Foundation’s influence, intelligence and impact. 

• Work across the Foundation’s communications, programme and business development teams to understand and support research and intelligence needs around Living Wage accreditation and the diversification of the Foundation’s work. 

• Support the Foundation’s communications team to embed data and research findings across traditional media, social media and website communications, including by identifying external hooks to showcase new or existing LWF Research. 

Build and manage projects and achieve work targets effectively 

• Design and deliver high-quality research projects within the Living Wage Foundation’s research programme, focusing on the labour market, low pay and in-work poverty.

• Conduct quantitative analysis of secondary datasets, including the Labour Force Survey, the Annual Survey of Hours and Earnings, the Family Resources Survey and Understanding Society. 

• Commission, design and analyse primary polling of individuals and businesses. 

• Commission and manage research conducted for the Foundation by external organisations. 

• Conduct qualitative research, including interviews and focus groups with low-paid workers and employers. 

Reputational and risk management 

• Identify potential reputational risks related to research and proactively develop appropriate protocol, messages and standards to mitigate risks, including through appropriate quality assurance processes 

• Design and conduct evaluations of the Foundation’s programmes and impact, and build the evidence base on the benefits of the Living Wage to workers, businesses and society. 

Materials development and dissemination 

• Managing individual reports and projects, with full ownership of the planning, methodology, report writing, dissemination and evaluation. 

• Disseminate research findings through written reports, articles, blogs and presentations. 

• Plan and react to regular data releases from the ONS relevant to low pay, labour markets and in-work poverty. 

External Relationships 

• Build and manage relationships with research organisations, academics, think tanks and employer networks. 

• Identify and develop strategic partnerships with a range of stakeholders – including project partners and funders to support the Foundation’s work.

• Represent the Foundation at meetings and events, including speaking on panels and in roundtables on research- and policy-related issues. 

Internal Relationships 

• Support wider research and intelligence needs and projects across Citizens UK. 

• Provide research support to colleagues where required, including by responding to data-requests and providing input on project-specific research activity where required. 

• Work with Citizens UK community organisers, members and leaders to promote civic engagement with and ownership of the Living Wage campaign. 

Learning and Expertise 

• Become in-house expert on issues relevant to LWF’s diversification work.

• Monitor developments in public policy and develop appropriate proposals for what these mean for LWF’s work.

• Demonstrate ability to support members of the team in designing and delivering research outputs, including providing input on in house research standards.

• Support the training and induction of team members, and work collaboratively with the wider team to ensure that we are meeting the expectations of our network and stakeholders. 

Generate income and resources 

• Manage budgets, and identify opportunities to attract funding for research projects. 

Person Specification 

(D) Desirable, (E) Essential 

Qualifications 

• Bachelor’s degree or equivalent professional qualification (D) 

Experience 

• Proven, comprehensive experience in a research or analytical role (E) 

• Experience of building and managing successful relationships and partnerships with research organisations, funders, and other stakeholders (E)

• Experience of conducting or managing research related to the labour market, low pay or in-work poverty (D) 

• Sound knowledge and understanding of public policy issues relating to the UK labour market, especially around low pay and insecure work (D) 

• Experience of commissioning and overseeing research projects delivered by others, and/or applying for or delivering externally funded research (D) 

• Experience of line management or mentoring junior staff in a professional setting (D)

Key skills and knowledge 

• Excellent quantitative research skills, and knowledge of a range of quantitative research techniques (E) 

• Knowledge of secondary datasets related to the labour market, such as the Labour Force Survey and Annual Survey of Hours and Earnings (E) 

• Ability to work with Microsoft Excel, and at least one other statistical software package for analysis (e.g. SPSS, Stata, R or Python) (E) 

• Excellent written and oral communication skills in a range of formats (e.g. briefings, reports, blogs and presentations) (E) 

• Excellent interpersonal skills, with the ability to build and manage internal and external relationships (E) 

• Ability to act on own initiative, to introduce and develop new projects and ideas (E) 

• Understanding of the key drivers of in-work poverty in the UK and broader labour market dynamics (D) 

• Qualitative research skills and experience using a range of techniques (D) 

Personal qualities & values 

• A proactive approach to all areas of work, with a ‘can do’ attitude and a flexible approach to work demands (E) 

• Strong attention to detail, with the ability to sense check data and critically review findings outlined in research reports and briefings (E) 

• A strong commitment to the Living Wage campaign and principles of Citizens UK (E) 

Interviews: 9th & 10th December (TBC)

Do you want to do research that makes a real difference to babies, children and young people?

Every childhood is worth fighting for. This is our belief. It drives us. And it motivates us to maintain our position as an influential, informed and forceful voice at every level. Join us as a Senior Research and Evaluation Officer within the Research and Evidence team and play your part in leading progress that makes a real difference to the lives of babies, children and young people. 

What kind of research does the NSPCC Research and Evidence team do? 

The NSPCC Research and Evidence team carries out, commissions and partners on high quality social research. We seek to answer big and small questions around preventing and stopping child abuse, and how to support children who have experienced it.

• Our research is child-centred, meaningful and useful - it drives improvements to our work with children, families and communities, influences the development of policy and guidance, and contributes to new NSPCC campaigns, as well as adding to the wider evidence base. 
• We also support research activity at NSPCC via our Research Advice Clinic, Evidence Summary Service, and the NSPCC Research Ethics Committee.

 What will the job involve? 

This is an exciting and varied role for a researcher with excellent project management skills. You'll be working with colleagues in departments across the NSPCC including Childline, Policy and Public Affairs, Knowledge and Information, Schools services and Participation. Current projects we're working on include research on technology assisted online sexual extortion, sex and relationships education at secondary and primary levels, problematic sexual behaviour and provision of services to tackle loneliness, to name just a few.

Specifically, the role will involve: 

• Designing and project managing research on a wide range of NSPCC research projects. 

• Liaising with internal and external stakeholders to develop research projects and advising other teams in the NSPCC about how to carry out robust and ethical research. 

• Communicating research findings to a range of different audiences including colleagues, practitioners, decision makers, policy makers, academics and the children and families who access our services. 
• Managing junior members of the team directly and via our matrix management structure.

What experience are we looking for?

You will have demonstrable experience of undertaking and managing complex research and evaluation projects in different settings and contexts. You will have a passion for the NSPCC's mission, and for child-centred, participatory research, as well as a strong understanding of: 

• Qualitative and quantitative research methods, including participatory fieldwork methods 
• What makes research, particularly research with children, safe and ethical.  

Looking for a team that is passionate about what it does? 

You'll be part of the team of friendly and talented researchers. We're quite a big team, which is great for diversity in thought and practice. There are things we all have in common though, namely a passion for doing excellent work that makes a difference to children and a commitment to showing care for each other and those involved in our research through trauma-informed practice and inclusive approaches. We put children at the heart of our work and, in line with the NSPCC's strategic goals, we listen to and take their views and ideas into account wherever we can. 

As a senior researcher you'll no doubt have a thirst for the acquisition of knowledge! The NSPCC provides rich and varied opportunities for this, both through interactions with inspiring colleagues and via structured learning and development opportunities.  It is a genuinely exciting and stimulating environment for someone who cares about research and keeping babies, children and young people safe.

Does this sound like the role for you? 

If you share our values and you have the experience we're looking for we would love to hear from you.

Please note that we reserve the right to close this post early if we receive a high number of applications.

Interviews for this post will take place in person at the NSPCC's Weston House office in London on December 17, 2024.

The Talent Set are delighted to be working with Sue Ryder to find their new Social Media Manager. 

The charity offers a flexible working environment, with hybrid working one day per week from their London office.

This role will report into the Senior Digital Manager and will have 2 direct reports. You will oversee and develop the strategic management and growth of Sue Ryder’s busy social media pages and lead paid activity across Meta and other channels, managing ad accounts to support income generating activities, including fundraising and retail, promotion of online bereavement support services, and to support brand awareness activities. 

Key Responsibilities:

•  Collaborate with colleagues across Marcomms and provide strategic recommendations to maintain an integrated approach to all social media activity. 
•  Plan and implement organic and paid social activities for our ongoing, recurring and one-off campaigns across a wide variety of 
•  Support the Senior Social Media Officer to grow and maintain our national and local social media channels by planning and creating high-quality and engaging content.
•  Work with the Social Media Assistant to oversee daily moderation, adhering to Sue Ryder’s safeguarding processes. This includes moderating and responding to questions and messages, gathering qualitative insights from feedback and taking part in our weekend cover rota. 
•  Support the Senior Social Media Officer and Social Media Assistant to ensure that our retail social media pages are optimised and posting engaging content, and that our shop Facebook pages are well-managed for the shops to promote their activities.
•  Manage our ongoing reporting across organic and paid social media to help us continually evaluate our strategy, ensuring our channels are regularly optimised and using data and insight to inform decisions. 
•  Provide training and support to colleagues and teams across the organisation to improve their understanding of how Sue Ryder uses social media and how it can be beneficial to their own activity.
•  Maintain and update our social media policies and guidance for staff and volunteers using social media on behalf of Sue Ryder or to promote our work within their own networks. 
•  Out-of-hours moderation cover as required and this role will participate in our weekend cover rota.

Person Specification: 

•  Experience of managing and reporting on a large and busy portfolio of social media accounts across multiple platforms 
•  Experience in planning, sourcing and editing content in a range of formats (image, video, graphics) for social media, with excellent copywriting and proof-reading skills and a keen eye for detail
•  Experience of planning, implementing and optimising paid social media campaigns across a range of objectives, durations and budgets
•  Knowledge of content scheduling and co-ordination tools such as Sprout Social
•  Knowledge of social media monitoring and listening tools
•  Experience and understanding of optimising a social media strategy, including securing buy-in from colleagues across the organisation
•  Strong line management skills and the ability to influence colleagues from other directorates
•  Intermediate level skills in Canva, Photoshop and Premier Pro (or other image and video editing software)
•  A can-do approach, with a positive attitude and willingness to support others across the organisation
•  Experience of working across a multi-disciplinary team, prioritising content for relevant channels where necessary
•  Experience of monitoring social media out of office hours within a framework

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process

ABOUT CATSNAKE

At Catsnake: The Story Agency, we harness the power of storytelling, for good. We believe that remarkable talent, enthusiasm and creative thinking can change the world for the better.

We’re third sector specialists, working with clients like UNICEF, WWF, RSPB, and Amnesty International, to craft narratives that make a lasting impact.

Our team thrives in a collaborative, open environment where creativity flows freely, laughter is encouraged, and we’re powered by more tea than you might expect!

LOCATION

Somerset House/Remote (2-3 time in office per week, always on Monday)

ABOUT THE ROLE

We’re looking for a full time Creative Strategist who will play a key role in developing and producing strategic and creative projects for our charity clients.

Working closely with our Creative Director and a talented team of storytellers, you will develop creative strategies that drive action and create change.

You’ll also be responsible for ensuring the quality and effectiveness of Catsnake’s marketing output, ensuring our own story continues to be told in an engaging and impactful way.

KEY RESPONSIBILITIES

Creative Strategy:

• Collaborate with the Creative Director to develop innovative creative strategies for social media, paid media and content marketing.
• Conduct relevant desk research to inform strategy and audience insights.
• Conduct qualitative and quantitative research to develop and test audience insights and key messages.
• Analyse research and test performance data to provide actionable insights.
• Work with and inspire a team of writers, designers, and storytellers to bring creative ideas to life.
• Ensure all creative outputs align with client goals, maintaining brand voice and driving measurable results.
• Create pitch decks and insight documents and present work confidently to clients.
• Stay on top of industry trends and apply them to creative solutions.
• Oversee Catsnake’s marketing efforts, including planning and executing content strategies, managing social media presence, and maintaining the website, to ensure our story is told effectively and consistently.

Project Management:

• Work with project managers to ensure creative solutions are aligned with overall project objectives and timelines.
• Facilitate the development of creative concepts and oversee the production process.
• Ensure high standards of quality, creativity, and delivery on time and within budget.

Skills & Experience:

• At least 3+ years of experience in creative strategy, ideally within a creative agency environment.
• Strong writing experience, with a portfolio that demonstrates relevant work.
• Proven experience in developing and executing creative strategies across various media, including digital and traditional platforms.
• Experience developing and optimising social media campaigns, with the ability to track and report on engagement.
• Experiencing in branding is highly desirable.
• Experience working with charities is highly desirable.

Who you are:

•  Collaborative team player with excellent communication skills.
• Creative and strategic thinker with a keen understanding of how to inspire action.
• Confident and engaging in presenting ideas and building relationships with clients.
• Highly organised, with excellent project management and multitasking abilities.
• Eager to stay current on trends and developments in the creative and digital landscape.

Why Work at Catsnake?

• After one year of employment, you’ll be eligible to receive a share of the annual profit pool and be a part of our EMI scheme.
• Enjoy a hybrid work environment, offering the flexibility to balance office and remote working.
•  A generous holiday entitlement.
• Be part of a passionate team working on meaningful, creative projects for leading charities.

At Catsnake: The Story Agency, we are committed to diversity and inclusion, and we welcome applicants from all backgrounds and experiences. We believe that a diverse group of creative-minded individuals will help us better understand our audience and achieve a diversity of thought in our work. Join us and be part of a creative journey that makes a difference.

Position: Head of Equity, Equality, Diversity and Inclusion
Type: Full-time (35 hours a week), Permanent
Location: Office based in London with flexibility to work remotely
Salary: £63,654 per annum plus excellent benefits
Salary Band and Job Family: Band 4

About us 

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.  

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. 

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. 

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.  

About this job 

As Head of EEDI you will play a pivotal role in leading our commitment to promote equity and equality and shape a diverse and inclusive environment for staff, volunteers and the MS communities.  You will ensure that Equity, Equality, Diversity and Inclusion is embedded in all we do and our EEDI principles are understood and role modelled throughout the organisation.

Working with our Board, Executive Group and everyone across the organisation, you will bring meaningful change to the way we operate, the services we provide and how we engage with the MS Communities.

Closing date for applications: 9:00 on 29 November 2024

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

We are seeking a passionate and experienced Fundraising Manager to join our team and lead our fundraising efforts. This is a key role in ensuring we have the resources to continue providing vital support to survivors of torture and human rights violations.

About us

Room to Heal is a human rights charity and therapeutic community based in London. Our mission is to support people who have survived or witnessed torture and organised violence to rebuild their lives in exile, through an integrated programme of therapeutic and casework assistance. We offer a range of activities including: therapy groups, gardening and food-growing, individual therapy and casework, theatre workshops, cooking and social gatherings, and therapeutic retreats.

At the heart of our work lies the cultivation of community, through which our members can restore meaningful relationships with themselves and others, overcome the legacy of their traumatic experiences and integrate into the UK. Our community is currently made up of over 100 members from over 30 countries: including former political prisoners; people who have been persecuted on account of their sexuality or religious belief; and those who have escaped trafficking.

About the role

We are seeking a passionate and experienced Fundraising Manager to join our team and lead our fundraising efforts. This is a key role in ensuring we have the resources to continue providing vital support to survivors of torture and human rights violations. As the Fundraising Manager, you will play a pivotal role in developing and implementing a comprehensive fundraising strategy, building relationships with key donors, and exceeding fundraising goals. We are predominantly funded by Trusts and Foundations and you will play a very important role in maintaining and expanding this funder base, as well as helping Room to Heal to diversify our income streams.

Hours: 22.5 hours / 3 days
Contract: Permanent
Location: Hybrid

Are you looking for a dynamic and rewarding role working in an organisation with the feminist agenda at the core of its ethos? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability? 

We are looking for a Service Administrator

Salary: £21,000 - £24,000 per annum

Work Location: Based at one of the Advance Women’s Centres (West, North or East London)

Working Hours: 35 hours per week

Contract: Permanent

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Advance is committed to equality and diversity and strongly encourages applications from women with disabilities, from BME backgrounds and the LBT community.

The role:

In your role as the Service Administrator, you will be working with a team of Community Keyworkers, who cover a range of designated North, East and West London boroughs. The Minerva service provides holistic one to one community support and advocacy services to women who are being supervised by the National Probation Service (NPS) and your role will be to ensure the smooth running of this essential service.

What you will bring:

The successful candidate will be a skilled administrator, who can work efficiently to tight deadlines and under pressure. They will have strong interpersonal communication skills, working with a team geographically spread across London and handling referrals from external stakeholders, allocating them accordingly.

In short, you will have:

• Experience of office management, co-ordination, and administrative skills
• A relevant qualification or comprehensive working knowledge of Microsoft Office, Outlook, Excel, and Access
• Knowledge of issues facing women offenders and those at risk of offending, both in and out of the Criminal Justice System.
• Experience of maintaining case management systems, data systems and producing regular monitoring reports
• Experience of multi-tasking and prioritising, remaining calm under pressure or in stressful environments

What we offer:

• 30 days holiday plus public holidays pro rata, and a day off for International Women’s Day
• Pension scheme
• Access to our Employee Assistance Programme
• Staff away days

In addition to the great benefits listed above, you will have the opportunity to work in a flexible, supportive environment with a team of committed, inspiring women and we will support you as you to continue to build your skills and experience and grow your career
 

Please note that any offer of employment will be made subject to references, confirmation of the right to work in the UK and satisfactory enhanced DBS check.

Call for Expression of Interest

Economic Empowerment Evaluation Consultancy

Anticipated timeframe: December 2024 to end of August 2025Location: Remote with in-country work in Malawi, Nairobi,  Kenya and/or Lagos, Nigeria

Sightsavers works with partners in over 30 countries across Africa and South Asia to eliminate avoidable blindness and support the empowerment of people with disabilities to learn, earn and participate equally in society.

Sightsavers’ Empowerment and Inclusion Strategic Framework explains our rights-based approach to social inclusion and our commitment to the progressive mainstreaming of disability throughout our programming. It underpins all our social inclusion work and complements our other global strategies on eye health, education, NTDs and research. The core objectives of the unrestricted portfolio include increasing access to economic empowerment pathways for people with disabilities, removing barriers in market systems, and leveraging initial seed funding to secure larger donor investments.

Purpose

The key purpose of this evaluation is to review and document the experience of implementation from the past two years to inform future strategic decision making. Sightsavers is seeking a Consultancy to conduct a comprehensive evaluation aimed at understanding the models and approaches that demonstrate effective pathways towards inclusive employment, contributing to the evidence and knowledge base of Sightsavers’ economic empowerment portfolio. The evaluation will place a particular emphasis on how the design and delivery of programmes might be enhanced for future programmatic work including a deep dive into two specific project approaches, IT academies and agriculture.

The Consultancy will be expected to evaluate the project level data and materials as well as primary data collected and consider if and how the projects have contributed towards the programme theory of change.

Scope of Work

The Consultancy will evaluate:

• If the purpose of the unrestricted portfolio has been achieved
• What models or approaches demonstrate improvement in economic inclusion of people with disabilities
• What partnership models are effective in providing leadership on inclusive employment
• What prevents or motivates the provision of a full range of products and services by financial institutions to people with disabilities. How we can use this knowledge to drive greater financial inclusion

Key Deliverables

• Inception report drafted and finalised
• Desk review document/data review and analysis
• IT academy case study
• Malawi agriculture project case study
• Discussion of desk review and case study findings at the programme workshop
• Theory of Change reviewed at the programme workshop
• Consolidated evaluation report drafted
• Consolidated evaluation report completed

Timeline

The consultancy is expected to be conducted between December 2024 to end of August 2025.

Sightsavers will welcome expressions of interest from qualified independent evaluators or consultancy companies. An individual or team with members located in the relevant countries (Malawi, Kenya, Nigeria) would be preferred. The Consultancy and team members should have the following core competencies and experience.

Consultancy’s expertise

• Depth of knowledge conducting evaluations of economic empowerment programmes
• Previous experience working in West and East African countries, particularly Malawi, Kenya and/or Nigeria
• A proven track record of working on disability inclusion
• Previous experience developing and evaluating Theories of Change
• Proficiency in qualitative and quantitative research methods
• Ability to conduct comprehensive desktop summaries and case studies
• First class production of high-quality evaluation reports
• Understanding of the labour markets, socio-economic and cultural contexts of the programme countries
• Understanding of issues related to people with disabilities
• Strong project management skills, including planning, execution, and reporting
• Flexibility to conduct required data collection in Malawi, Kenya and/or Nigeria

A consultancy with a proven track record in the above will be procured to undertake the project through an expression of interest process.

The deadline for the Consultancy to submit their bid is Thursday 5 December 2024, 23.30pm GMT UK.

Interviews are intended to be conducted the week of the 9th December 2024 onwards. The interview process will be conducted virtually using Microsoft Teams, with an interview lasting up to 1 hour. A second interview may be conducted if required.

Please note due to the high volume of applications we reserve the right to close this ad early.

Payment Terms

Payment terms will be agreed between the Consultancy and Sightsavers. The fee detailed relates to staff costs, therefore please submit daily rates alongside an overall fee.

Full details of the project, Scope of Work, Key Deliverables can be found within the ToR.

To express your interest to undertake this assignment, please read the complete ToR, and complete our Expression of Interest (EoI) which can be found via the application link.  

The EoI response should include the number of days input, as well as a proposed workplan and indicative budget, daily rate for the assignment and any other anticipated expenses.

Interested bidders are also requested to include a couple of examples of previous similar work.

Selection Criteria:

Sightsavers is committed to running a fair and transparent tender process and ensuring that all bidders are treated and assessed equally during this process.

Bidder quotation responses will be evaluated against Essential Criteria, Capability Criteria, Sustainability Criteria and Commercial Criteria.  These criteria have been especially created to help SCI determine which bidder is able to offer the best quality and most commercially competitive solution to meet our needs and deliver the most effective programming to our beneficiaries.

Background  

The Ubele Initiative was established in 2014 as an African Diaspora led intergenerational social enterprise. Our mission is helping to build more sustainable black and racially minoritized communities across the UK. Ubele is unique in that it was built from bottom-up and is intentionally an intergenerational organisation. 

Over the past few years, we have designed and delivered a wide range of local, regional, national, and international initiatives which seek to create and build community wealth.

We support black and racially minoritized community led organisations and groups with their community assets (physical space, organisations, and people). We use social action, community enterprise development, participatory learning & skills development, and next generation leadership initiatives. 

About The Role  

As a Ubele Programme Coordinator, you will be a member of the Community Wealth Building hub supporting the programme manager by overseeing administrative tasks, coordinating learning programmes, communicating with our partners ensuring resource availability for the project team from project inception to completion. 

Main duties and responsibilities  

1. Programme Coordination & Collaboration 

Collaborate with the CWB Director and Agbero Programme Manager to coordinate the delivery of learning and training within Agbero2100. 

Serve as the first point of contact for the Agbero2100 London programme, handling and redirecting enquiries as appropriate. 

Maintain effective and ongoing communication with key stakeholders, ensuring their active engagement and interest throughout the programme. 

2. Event & Training Coordination 

Organise and coordinate events, webinars, and training sessions, ensuring logistics such as hospitality, room layout, equipment setup, and course materials are properly managed. 

Liaise with consultants and the Communications Team and oversee the smooth running of all relevant webinars, workshops and events. 

Develop and maintain accurate records of all learning and development activities, including tracking attendance and ensuring timely follow-up with participants. 

Coordinate offsite events and support the Programme Manager in event planning and delivery. 

3. Administrative Support & System Management 

Work closely with learning and development partners to design, communicate, and implement administrative procedures for both in-house and external training courses. 

Establish and manage systems and procedures to ensure the efficiency and effectiveness of Agbero 2100’s learning development services, including managing programme information securely. 

Maintain accurate documentation and processes for all programme activities, including contracts, agreements, and purchase orders. 

Coordinate programme data with stakeholders and support the Programme Manager with information collection for decision-making. 

4. Data Collection & Impact Reporting 

Collect, collate, analyse, and share both qualitative and quantitative data to measure and showcase the programme’s impact. 

Ensure evaluation forms are completed and returned for each session/event, contributing to learning and development needs analysis based on feedback. 

Support the CWB Programme Manager in preparing regular and ad-hoc reports and maintaining accurate records of data collection methods and analysis techniques for future reference. 

Adhere to data privacy, confidentiality, and security standards in managing sensitive programme information. 

5. Stakeholder & Partner Management 

Develop and maintain productive working relationships with external training providers and partners. 

Coordinate the work and meetings of programme stakeholders and partners, including minute-taking and maintaining positive relationships with the Communications team. 

Gather partner agreements, consultancy agreements, and contracts, working with Agbero Programme Manager and finance to issue invoices and chase outstanding payments. 

6. Financial & Resource Management 

Raise purchase requisition orders, track payments for training providers, and ensure timely processing of payments. 

Manage and maintain the programme’s training calendar, ensuring full completion within targeted timescales and timely updates to the Programme Management team. 

7. Inclusivity, Health & Safety, and Compliance 

Promote a workplace culture of respect, dignity, and fairness, challenging all forms of discrimination and prejudice. 

Comply with the organisations safeguarding policy and practice at all times and undertake trainings on safeguarding as required.

Maintain awareness of health and safety, complying with Ubele’s Health and Safety policies and procedures. 

Ensure compliance with the Data Protection Act/General Data Protection Regulations (GDPR), maintaining confidentiality in all programme-related information. 

8. General

To attend and participate in internal and external meetings including staff meetings and meetings with key stakeholders.

To attend relevant training to fulfil the requirements of the job.  

To undertake other duties which may from time to time be required and which are appropriate to the responsibilities of the post.  

Ensure that The Ubele initiative internal policies and procedures are followed through in all areas of work. They will also treat with confidentiality any information that could be deemed as personal, private, or sensitive and comply with the organisations GDPR and Safeguarding requirements.  

About us

Dementia Together Wirral is an established charity, currently in a period of rapid growth and strategic development and now have an exciting opportunity for a dynamic, forward thinking and experienced Operations Manager to join our team of paid staff and volunteers. The Steve Morgan Foundation has generously agreed to provide a grant towards the salary costs of this new fixed term post for 3 years.

Who we are looking for

We are seeking somebody who is a confident communicator, with strong analytical, IT and critical thinking skills, able to build and maintain relationships internally and externally, write accurate and concise reports and with excellent interpersonal and financial management skills. You will provide the 'link' between the paid staff and volunteers, and the Board of Trustees, and be comfortable as the public face of the charity when needed. Yes, we asking for a lot but in return we are offering a competitive salary, plus 3% pension contribution and the chance for you to join a friendly, supportive charity at a pivotal point in our development where your input can help shape our future direction. 

This is a remote working position but will involve regular travel to meetings and locations where our user activities are held.

Please see the attached job description for full details.

If you think you have the skills, experience and the 'can do' attitude that we are looking for, send your CV and covering letter by the closing date of 28th November 2024.

Creative Minds Administrator

Job description and person specification

Salary £22,025 FTE (pro rata £10,715)

Hours Part-time 18 hours per week

Contract Fixed Term Contract to 31/03/2026

Reporting to Communities and Partnerships Manager

Direct reports None  

Location Sevenoaks Wellbeing Centre with occasional travel across West Kent areas of Sevenoaks, Tonbridge and Tunbridge Wells.

About West Kent Mind

West Kent Mind enriches lives through better mental health by offering support to get well, stay well and thrive. We are an ambitious, award-winning organisation. West Kent Mind is an ambitious, award-winning organisation, and an enthusiastic member of the Mind federation. We value collaboration, partnership, creativity, and growth.

Engaging in projects with the potential to positively impact people's lives can be truly rewarding. Surrounded by individuals who provide support and motivation, personal growth and progress are encouraged, resulting in a feeling of achievement and satisfaction in the work accomplished. Teaming up with a group committed to making that difference can instil a sense of purpose and determination, inspiring individuals to excel and make valuable contributions to their community.

Job Description

About the role

The Creative Minds Programme funded by the National Lottery, is designed to enhance mental health and wellbeing for adults in West Kent through engaging in creative activities.

These 24-week programmes are held in various locations across West Kent and are conducted in collaboration with professional artists, local arts organisations, and supported by the West Kent Mind community wellbeing team.

Open to adults (over the age of 18) in West Kent, the programme offers inclusive, free sessions in a wide range of artforms.

Key Objectives include boosting confidence, fostering connections, enhancing life skills, and increasing participants' ability to manage their mental health and support others. 

Now in its second year, the programme aims to support 864 adults over three years, with a focus on those with mental health challenges or feelings of loneliness. In addition to creative workshops, the programme offers leadership training to select participants, empowering them to become "Creative Agents." These agents lead "Creative Places" to engage the wider public in community-based creative activities. 

The programme is set to conclude in March 2026.

Who you are

All previous experience may be paid or voluntary, full, or part-time, in the UK or overseas.

 · Ideally, you will have previously supported people with their mental health and wellbeing.

· You know how to quicky and effectively process referrals.

· It is desirable that you have experience using a client content database (CRM). We use Beacon.  

· You are happy working as a team but equally can work independently.

· It is essential that you know your way around working in ways that are compliant with policies and procedures, for example, safeguarding, risk assessment, confidentiality and GDPR.

· Having a good working knowledge and understanding of other local services, for example health, social services, drug and alcohol support, benefits and related support.

· It is desirable that you would have some experience in co-ordinating meetings and events, including working with external contractors.

What you will offer us

· You have an excellent standard of writing, spelling and grammar for recording and reporting purposes and the ability to communicate effectively and professionally.

· You are able to participate in and contribute to idea sharing in team meetings.

· You are good at problem-solving and can deal effectively and calmly with challenging situations that may arise from time to time.

· You have an excellent working knowledge of IT skills such as Zoom/Word/Excel/ PowerPoint and Outlook.

· You can monitor, record and analyse client outcomes using quantitative and qualitative data.

· You have a high level of ability to carry out client assessments and keep accurate case notes.

· You are able to identify personal development needs and attend training when required.

· Full UK driving license and access to a vehicle including insurance for business purposes would be desirable.

By approaching individuals with creativity and empathy, you can positively impact those facing mental health challenges, fostering a supportive environment. Understanding organisations like West Kent Mind and promoting equal opportunities leads to a more inclusive community, supporting those with mental health issues. Dedication and empathy drive positive change in mental health advocacy.

Key Responsibilities

· Together with the Community and Partnerships Manager, you will be setting and completing work objectives.

· You will be putting your administration skills to use to keep accurate records and in line with GDPR processes.

· You will be managing incoming communications from clients, partners, and agencies via calls, emails, texts, and possibly letters; responding to enquiries, taking messages, and ensuring timely follow-ups.

· You will play a key role in tracking and reporting programme outcomes on a regular basis to the Community and Partnerships Manager and our funder, The National Lottery. 

· You will be required to attend team meetings.

· You will be monitoring and evaluating all aspects of the work for the purposes of continuous improvement.

· Commitment and dedication to always working in accordance with the values, policies, practices, and procedures of West Kent Mind with particular emphasis on equality of opportunity, health and safety, safeguarding, confidentiality and impartiality.

· Perform all other duties as may reasonably be expected by your line manager.

· Liaising with key partners such as the Community and Partnerships Administrator, our independent evaluator and external agencies to deliver support programmes for clients.

· Processing client referrals and carrying out client assessments.

· You will be supporting staff and volunteers with the onboarding of clients and ongoing administration of client groups.

· Managing our client database, including creating and maintaining electronic client files, and archiving and deleting when appropriate.

· Monitoring client participation and engagement, evaluating the client experience through feedback surveys.

· Collating, analysing, and reporting data internally and externally using Microsoft Excel and other CRM portals (we use Beacon).

· Carrying out risk assessments for client group locations on an ad hoc basis.

· To work at all times within the policies and procedures of West Kent Mind.

· Any other duties as reasonably requested by your line manager.

· Your clear communication skills will ensure that relevant information is shared with other team members in a timely manner.

Adopting our fundraising culture

West Kent Mind operates and encourages a fundraising culture, this means that our staff, volunteers and trustees are all fundraising advocates and contribute to an organisational fundraising ethos. We expect all colleagues to play their part in generating income, this could be anything from being pro-active working with colleagues to secure funding for your area of work, to writing a heartfelt thank you note to a donor, or putting together a testimonial from a beneficiary to demonstrate funding impact for a grant application. Securing income is vital to our survival and we expect everyone to embrace our ethos. We don’t expect you to be a fundraising expert, but we do expect you to fully adopt our fundraising culture with energy and passion.

Benefits

We’re a charity and we’re here to make a positive difference to lives and communities. You’ll work with a passionate, knowledgeable and dedicated team with a big heart.

Holidays

It’s important to take time off. We give you 23 days a year, increasing by one day per year of service up to 30 days, plus bank holidays.

To refresh and recuperate before the start of a new year, we also give you an extra three days holiday between Christmas and New Year.

For part-timers this is all calculated pro-rata.

Learning

We’re committed to supporting our staff with learning and professional development, so we offer opportunities for coaching, training and mentoring. Everyone, regardless of role, is offered free Mental Health First Aid training.

Pension

If eligible you’ll be auto enrolled into our pension scheme, and our contribution is based on 3% of your salary.

Employee Assistance Programme

Everyone can access our Employee Assistance Programme. It’s confidential and includes 24/7 telephone advice, counselling and a suite of online tools to help you stay happy and healthy.

Southmead Hospital Charity is looking for an experienced Individual Giving and Corporate Partnerships Manager to build on already successful programmes, with enough scope and flexibility to take them to the next level. 

This is an exciting time to work for an official NHS charity. We've got ambitious plans to grow our income and impact over the next 12 months, including launching a new fundraising appeal to support victims of stroke and neurological injuries. You'll work collaboratively across the team to identify opportunities to reach new audiences, maximise awareness and leverage our existing supporter base to help us reach our goal. 

With the help of one direct report, you will be responsible for the planning and delivery of our individual giving and corporate partnerships programme to meet annual income targets. This includes strategic oversight of our individual giving, regular giving and grateful patient programmes.

You’ll get the chance to work as part of our small and dynamic team, with a variety of flexible working arrangements. We're looking for someone with excellent written and verbal communication skills, a passion for our cause and demonstrable experience of developing effective strategies to increase awareness and raise income from individuals and companies.

If you are a dedicated and enthusiastic individual with a passion for supporter engagement and fundraising, we would love to hear from you!

At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes.  We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.  We therefore particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above.  These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.

Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.

Please see the attached job desription and person specification. 

Due to funding success, we are recruiting for a new Children and Young People’s School Coordinator in our Children and Young People’s Team. The new role will deliver a range of projects in primary and secondary schools and colleges across Lancashire.

Job title: CYP Schools Coordinator

Hours: 35 hours (Full-Time)

Contract: Fixed-term until 31 August 2025, with the high likelihood of an additional year of funding 

Salary: £25,767 

Responsible to: CYP Schools Lead 

Location: Contractual base is Chorley. Delivery will take place in schools across Lancashire.

We’re looking for a bold and caring individual to join our Children and Young People’s team. We want someone who has experience of engaging and working with children and young people in schools, ideally in Lancashire.

To succeed in the role, you will need excellent communication skills, be confident, driven and have the ability to work autonomously. You will be open, hardworking, creative and able to quickly build rapport with young people and school staff.

You will have experience working with schools and colleges and understand the barriers some young people face to achieving good mental health and wellbeing.

This is an exciting time for Lancashire Mind as our children and young people’s services are growing, enabling us to reach and support more people. We want people who believe in our vision of a Lancashire where everyone can have the best mental health and wellbeing possible.  

Lancashire Mind has a dedicated workplace wellbeing programme to ensure staff are supported with their own wellbeing which includes an Employee Assistance Programme, a half-day wellbeing day and wellbeing activities throughout the year.

We also offer a workplace pension scheme, paid emergency time off to care for dependents, regular supervision, and a commitment to supporting learning and development opportunities. We have also recently enhanced our annual leave offer with basic annual leave of 25 days, plus 3 days closure between xmas and new year, long service leave, the option to buy or sell annual leave and a half-day wellbeing day for all staff.

Above all, we are a friendly and supportive place to work; ‘Great staff team, positive and supportive culture’ (Lancashire Mind wellbeing survey, March 2024) 

Please note: This post is subject to an enhanced DBS check. 

Deadline for applications: 9am on 19th December 2024  

Interviews will be held on 9 January 2025  

Registered Charity Number 1081427 

Registered Company Number 3888655 

Lancashire Mind 

EXCITING BRAND NEW ROLE!

We are seeking a confident individual, ideally with lived experience of the Armed Forces life to manage all elements of volunteering for our Armed Forces Community project in the Northwest of England, as part of the "Thrive Together" Veterans' Places, Pathways & People Programme (VPPP) in the same region.

This is a part time home-based role with extensive travel, where required, across Merseyside, Greater Manchester, Lancashire and Cumbria. Hours are flexible to suit, but will be between Monday to Friday.

A mobile phone, laptop and training is provided. You will need to be a car driver and have access to a car which is essential (business mileage is paid).

Please see attached the full job description and person specification.

The deadline for applications is 5pm Friday 29 November 2024 and interviews will be held virtually on Teams week commencing 9 December 2024.

Please note that you must be a permanent UK resident and already living in the UK, specifically within the Northwest of England. We will not be responding to anyone that does not meet this criteria. Thank you.