Project Officer Jobs
ABOUT US
We are National Energy Action (NEA) – and our vision is to end fuel poverty; our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe, however, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK. Never has this been more important than today.
NEA’s teams are friendly, knowledgeable and are dedicated to what we do. We are proud of our expertise and proud of the service we deliver to our clients.
We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives each and every day.
THE ROLE
NEA is looking to appoint new Warm and Safe Homes (WASH) Advice Line Co-ordinator posts on a full time (37 hours per week) basis; but we are happy to receive applications from candidates who may wish to work part time hours as we would be prepared to appoint posts as job share opportunities. Please state your preferred working pattern in your application and we will discuss this at interview.
WASH Advice Line Co-ordinators will be the first point of contact for vulnerable householders who are contacting the charity for a range of energy related advice matters. Co-ordinators will need to be empathetic, polite and have good listening skills but may also need you to be assertive and confident in order to provide support to clients, some of whom may be in difficult circumstances.
Whilst call centre or customer service experience will be advantageous, empathy and an ability to understand client needs is paramount and our training will give successful candidates the knowledge to succeed in the role.
The post holder’s main responsibilities will be to deal with customer and partner emails, calls, live chats and off- line tasks. These will include:
-
Provision of day-to-day support to our customers and partners (referral organisations) on any queries, or issues, through answering telephones calls and emails.
-
Process, resolve or escalate client queries within the WASH and wider team in line with the internal process.
-
As a WASH Advice Line Co-ordinator, you’ll be in the front line of the provision of solutions to client queries and issues as part of a wider team.
-
Maintenance of appropriate client records and necessary data using client management systems to ensure the progress of work towards project targets is monitored and that project outcomes are fully recorded.
The post holders will be responsible for the delivery of a range of projects which will demonstrate good practice in delivery of affordable warmth for low income and vulnerable householders.
The posts sit within the Communities Directorate and are part of a dynamic and caring team of professionals who go the extra mile to support their clients, some of whom may be in difficult circumstances.
WHAT YOU WILL NEED TO SUCCEED
You should be able to demonstrate understanding or experience of energy efficiency, you will be empathetic and be a good listener – as well as demonstrable experience of responding to the needs of clients in direct contact settings. You will have the ability to work with a wide range of people and demonstrable experience of working with vulnerable householders, low income and/or other disadvantaged groups.
You will need excellent interpersonal and communication skills with the ability to build trust and rapport with a range of communities and individuals.
An awareness of the environmental, social and economic problems of deprived areas and the roles of the public, private and voluntary sectors in tackling them, is desirable, although not essential.
NEA has several office locations throughout England, Wales and Northern Ireland, and welcomes applicants from all regions. Home working and office-based locations are available depending on proximity to a NEA office. Preferences will be discussed with candidates at interview. Post holders must be resident within the UK and be able to provide their Right to Work in the UK. Hybrid working is subject to a risk assessment to ensure the working environment is appropriate under health and safety and GDPR requirements.
WE ARE OFFERING:
-
£25,992 – £30,558, Scale 4 - 5, Points 7-17. New appointments will usually begin at the starting point of the scale.
-
18-month fixed term contract.
-
11½% non-contributory pension.
-
25 days annual leave (FTE) plus additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum.
-
Flexible working arrangements including the opportunity for hybrid working.
-
Enhanced family friendly payments.
-
Employee Assistance Programme.
-
Employee benefits platform.
The closing date for all applications is Friday 06 December 2024 at 12:00 noon. We anticipate interviewing in the week commencing Monday 16 December 2024. Only shortlisted candidates will be advised of the interview date. Full details of the posts and an application form are available on our website.
Please be aware that National Energy Action is not a sponsoring organisation. Therefore, the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.
HOW TO APPLY:
Please apply by clicking 'apply now'.
Please note CVs will not be accepted as part of the application process. No recruitment agency or advertising enquiries please.
NEA aims to be an equal opportunities employer. We welcome applications from all people with the necessary skills and experience for the post. Charity Registration No. 290511. Company Registration No: 01853927
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
HR Advisor - £33,000 - £35,000
Field Lane is committed to providing exceptional client-centred services while fostering a supportive and professional working environment. We are seeking a pragmatic HR Advisor to join our team and play a pivotal role in managing employee lifecycle and engaging in a variety of HR areas. If you enjoy being the go-to expert for providing HR advice and supporting a thriving workplace, we’d love to hear from you.
The role:
As the HR Advisor you will oversee all employee relations cases and improve the efficiency of our processes, providing advice and training to managers. You’ll support and resolve a broad range of HR matters throughout the employee lifecycle, as well as work on HR projects.
Key responsibilities:
As an HR Advisor, you will:
- Provide expert advice and guidance to managers on HR policies, procedures, and best practices.
- Support recruitment processes, including drafting job descriptions, managing interviews, and onboarding new hires.
- Handle employee relations issues such as grievances, disciplinary, and performance management.
- Contribute to HR projects and initiatives, such as diversity and inclusion, employee engagement, and wellbeing programs.
- Ensure compliance with employment legislation and company policies.
- Maintain accurate HR records and prepare reports on key metrics.
About you:
We are looking for a motivated individual with the following skills and experience:
- Proven experience in a HR advisory role, managing employee relations cases and building strong working relationships.
- Strong understanding of employment law and best practices.
- Familiarity with confidentiality and data protection laws.
- Ability to adapt quickly and implement new processes.
- Experience with People Planner (Access), Moorepay, or Sage is desirable.
- Excellent communication skills, problem solving and organisation.
This role is split between the office three days per week, and home the other two. We are open to accommodating flexible and part-time working patterns to support your work life balance. Please let us know about your preferences. We have an office in central London, near Buckingham Palace.
If you would love to use your skills, talents, and experience to be part of positive change, we would love to hear from you. Please click Apply to send your CV and a short covering note telling us why you would like to join Field Lane and why this role is a great fit for you.
Closing date:
18th December 2024
The client requests no contact from agencies or media sales.
Are you a confident, proactive, and creative fundraiser? Do you like to seek out opportunities from your thorough research and build productive relationships using your great communication skills?
Your existing experience in fundraising and desire to succeed will be essential in this role; if you also want to make a difference for nature, Surrey Wildlife Trust are looking for you!
About the role
In this exciting and challenging role you will support the fundraising team to build and develop relationships with corporates which result in the generation of income and beneficial strategic partnerships for Surrey Wildlife Trust. Reporting to the Corporate Partnerships Manager and working with other members of the Fundraising and Communications teams, this role will be responsible for account support for existing corporate members and partners, creation and delivery of corporate communications plans and organisation of corporate volunteering events.
Using existing leads plus building new relationships, your creative flair will generate compelling content and proposals tailored to different audiences and feed into press releases, newsletters, pitches and social media posts. There are real opportunities to shine whilst promoting our essential aim to connect nature.
Travel across Surrey will be a necessary part of the role to visit our projects, sites, donors and other partners.
About Surrey Wildlife Trust
Our head office is based in Pirbright, and our hybrid working policy aims to provide a good work/life balance which can incorporate partial home working whilst having an interesting working environment. The salary offered to successful applicants will form part of a benefits package including: above minimum pension contributions, life assurance of 4 x salary, employee support scheme, 22 days holiday (plus Bank Holidays), flexible / hybrid working policy.
We are committed to having an inclusive and diverse workplace and encourage applications from backgrounds which may be underrepresented in our sector, including people from minority ethnic backgrounds and people with disabilities.
We aim to offer an interview to all candidates that meet the essential criteria for the post. Please let us know if you require any adjustment to make our recruitment process more accessible.
Please look at the full job profile to see if you match our criteria and would enjoy working with motivated, passionate, wildlife friendly nature professionals and fundraising experts.
If this is the role for you, please send a completed application form, available at our website, search for jobs, or send a full CV and covering letter to Charlie Thefaut, Corporate Fundraising Officer, by the closing date of Wednesday 4th December 2024.
Surrey Wildlife Trust is the only local organisation dedicated to ensuring Surrey is a place where both abundant wildlife and people can live and thrive together.
Our aim is simply to connect nature.
Guided by a collaborative vision where we all play a part in connecting nature, we provide expert advice and guidance to landowners and managers, making sure the land we look after leads by example, while inspiring and educating people and organisations across the county on what they can do. By doing this we will create a Surrey that is full of diverse and abundant wildlife, where nature is at the heart of individual choices, corporate decisions, and local economic and policy making. One that helps tackle the ongoing climate emergency, while supporting the health and wellbeing of all who live here.
The client requests no contact from agencies or media sales.
Safeguarding Officer
Location: Oxfordshire
Salary: £33,000 (plus £2,500 per year car allowance)
Hours: 35
Department: Service Delivery
Job Type: Full time
Contract Type: Permanent
Do you have an excellent understanding of safeguarding practices and legislation? Are you passionate about safeguarding and promoting a safe environment for everyone?
We're looking for a Safeguarding Officer to join the team at the Royal Agricultural Benevolent Institution. This is an exciting time to join a growing team, you will play a key part in safeguarding transformation across the organisation.
Championing safeguarding practices and procedures, you will ensure compliance with policies and procedures, drive engagement and awareness around safeguarding, and embed a strong culture of safeguarding across all teams.
Your responsibilities will include engaging with staff, volunteers, and external stakeholders to foster a culture of safeguarding awareness.
In this role, you'll support the Designated Safeguarding Lead and maintain effective internal reporting systems. As the point of contact for our safeguarding recording system, CPOMS you will provide guidance and develop training materials for staff and volunteers. Monthly reporting will be a key aspect, feeding into longer-term safeguarding planning.
Collaboration is key, as you'll work alongside the Designated Safeguarding Lead to deliver comprehensive safeguarding training sessions. Your role will also involve liaising with external stakeholders to understand safeguarding challenges within the farming community.
You'll take the lead in providing safeguarding support to regional teams, ensuring consistency and an increase in confidence towards safeguarding practice across the organisation. Building relationships with key stakeholders internally and externally will be essential to stay informed about best practices and policy changes.
What are we looking for?
Within this role you will be the point of contact for safeguarding and at the forefront of embedding change. Knowledge of safeguarding practices and legislation is essential. You will also need to be able to demonstrate knowledge of statutory agency practices and multi-agency working.
We're seeking someone who can effectively distinguish between observation, facts, and information gained from others to confidently assess risk promptly and sensitively.
Strong communication is key in this role. We're looking for someone with excellent report-writing and recording skills, capable of articulating findings clearly and concisely. Experience in providing safeguarding support to staff and volunteers working with both adults and children, along with their families and carers, is essential.
Proficiency in using data recording systems and conducting data analysis is highly valued. We need someone who is organised and who can work autonomously. Your ability to communicate and present to a diverse audience of staff and volunteers will be crucial.
REF-218241
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
We have an exciting opportunity for a Community Development Officer to join our team covering Essex. Your role will require you to travel to locations such as hospitals and care homes across the area to meet with clients and professionals and be home based for administration; therefore, a suitable home internet connection is essential.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About you
Desirably you will have some experience of working with vulnerable people, providing welfare, supporting, or caring for adults or young people who have support needs.
Additionally you may have experience of representing an organisation in the community.
You should have creative approach to problem-solving and finding solutions to issues that arise. It is essential you can build strong relationships and work effectively with a broad range of people.
How will you make a difference?
You will be responsible delivering a community focused project offering support to individuals and groups across the region.
You will facilitate engagement and collaboration and implement initiatives that foster sustainable development and improve the overall quality of life in the community.
Professional Development?
You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day.
Benefits:
· 28 days annual leave plus bank holidays
· 5% employer pension & 3% employee contribution
· Salary sacrifice pension scheme
· Separate Life Assurance Cover
· Staff discount scheme including retail discounts, entertainment, holidays etc
· Discounted Gym Membership; Employee Assistance programme
· Supportive working environment fostering a good work/life balance
· Support with continuous professional development
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact Human Resources for further options.
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Important Dates:
Closing date for applications: 5pm on 2nd December 2024
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
We look forward to hearing from you.
The client requests no contact from agencies or media sales.
We are seeking a talented and experienced leader to join our Strategic Leadership Team.
You will have a compassionate heart and be deeply motivated by your evangelical Christian faith to lead the financial management and operations of this respected Christian Ministry.
Your experience in operations or business development within the charity sector will ensure that Release International’s day-to-day operations remain compliant, responsive, effective and efficient.
Your significant competence in financial management will enable you to analyse financial information, and other data, to support decision making at a senior level.
Your proven track record of strategic planning, team building, proactive risk management, and ability to manage multiple deadlines and projects will be essential to the role.
As the lead for all aspects of ‘People and Culture’, you will use your excellent people skills and positive outlook to empower and encourage others towards success, promoting and modelling our person-centred Christian ethos, culture and values.
If you believe God may be calling you to fulfil this exciting new and pivotal role and you understand the importance of excellence in the stewardship of our precious resources, then please apply for this full-time position which is based at our office in Orpington, Kent, with some agreed flexibility to work from home.
Applicants must be committed to Release International’s evangelical Christian beliefs (occupational requirement).
The client requests no contact from agencies or media sales.
Join our Finance team and you’ll be working with the existing Finance Office,r and supporting the Finance Manager in handling all our accounting needs.
If you have excellent attention to detail, experience of day-to-day finance procedures, and would like to work with an organisation that champions disabled artists, you could be our new team member.
Unlimited commissions extraordinary work from disabled artists that will change and challenge the world. We support, fund and promote new work by disabled artists, for UK and international audiences. We’re funded by Arts Council England, Arts Council of Wales, British Council, Creative Scotland, and Paul Hamlyn Foundation.
Since 2013 we’ve supported over 521 artists and their work has reached audiences of over five million people. This makes us the largest supporter of disabled artists world-wide. With an intersectional disabled-led team and board, we’re passionate not just about talking about equality and diversity, but actually putting it into action.
This is a permanent, remote working role with a salary of £29,757 per annum, pro rata. We welcome applications for 40 hours full time or 32 hours (0.8 full time equivalent) including breaks. Your responsibilities will include recording transactions, processing invoices, expense claims and grants, administering the charity’s bank accounts, payroll, and audits.
Unlimited is delighted to make reasonable adjustments to existing practices and procedures to meet access requirements and supports all team members to apply to Access to Work to cover relevant costs. Our recruitment pack is available in a variety of formats, including large print, audio, Easy Read, and English, Scottish Gaelic and Welsh languages.
We also love inclusivity and value lived experience in all its forms, so people from the global majority*, who are LGBTQIA+, disabled** and/or from working class or low socio-economic backgrounds are particularly encouraged to apply.
* This includes, but is not limited to, people of Black Caribbean, Black African, South Asian, East Asian, Southeast Asian, West Asian, Arab, Latinx, Jewish, Romany and Irish Traveller heritage.
** This includes but is not limited to, those who define as disabled people, as people with long term health conditions, as deaf, Deaf, neurodivergent or in relation to their health-related access requirements.
People from these groups are still currently under-represented in the arts nationwide, and we’re committed to challenging and changing this.
Unlimited is an arts commissioning body that supports, funds and promotes new work by disabled artists for UK and international audiences.
The client requests no contact from agencies or media sales.
Chief Executive Officer reporting to the Chair of the Ampleforth Abbey Trust
Ampleforth Abbey Trust is looking to appoint a dynamic strategic leader to the post of Chief Executive Officer (CEO).
Purpose of the role
The post of Chief Executive Officer (CEO) leads the works of the Abbey Trust on behalf of the monastic community, providing strategic leadership and managerial oversight of the Trust’s activities. In conjunction with the Chair of the Trust, the post-holder will support the Abbot in ensuring that the needs and ambitions of the monastic community are met, whilst also ensuring that the contents and pace of the Trust’s forward plan align with these needs. The post-holder will work closely with the Abbot to understand fully the needs and plans of the monastery and identify the business challenges and opportunities facing the Trust arising from these.
The post-holder will take the lead in ensuring that staff, volunteers and external stakeholders are engaged in the work of the Trust. They will also maintain a professional relationship with the Head and Bursar of Ampleforth College to ensure effective co-ordination and open communication where necessary.
The CEO is accountable to the Chair of the Ampleforth Abbey Trust and will work in liaison with the Abbot, and the Head and Bursar of Ampleforth College. In addition, they will also work closely with the Co-ordinator of Hospitality and the General Manager to reflect the importance of hospitality, retreatants, groups and general visitors, to the work of the Abbey Trust.
The post-holder will work effectively with all regulatory bodies, particularly the Charity Commission, to ensure that all regulatory requirements are met.
Main Duties and Responsibilities
The key responsibilities of the CEO fall under the headings Strategy, Leadership and Management, with a particular focus on finance.
Strategy
· Developing and leading the implementation of the strategy for the Ampleforth Abbey Trust which supports the needs of the monastic community and the delivery of the Trust’s charitable objects and which has in-built clear key performance measures;
· managing the General Manager and the Finance Manager to ensure the financial sustainability of the Abbey Trust across all of its activities;
· managing the Director of Safeguarding and Wellbeing to ensure that the highest standards of safeguarding are implemented and embedded across all Trust strategies, plans and activities;
· in conjunction with the Clerk/Company Secretary ensuring that matters relating to legislation and governance – compliance, structures, policies and processes – are in place to facilitate efficient and effective working across the Trust in order to improve organisational effectiveness.
Leadership
· providing effective leadership and management to the Trust’s senior officers and finance team, and managing selected Trust-wide contracts (for example, HR, IT and fundraising);
· working with the Chair of trustees to lead and deliver the Trust’s fundraising activities;
· working with the Co-ordinator of Hospitality and General Manager to ensure that the Trust’s activities are supportive of, and aligned with, the hospitality apostolate;
· engaging in an open and inclusive manner with all staff and volunteers who work for the Trust, engendering staff buy-in and trust developing the Trust as a highly regarded employer;
· ensuring that trustees have the information required for informed decision-making and the fulfilment of their statutory duties and that a positive and effective relationship exists between the trustees and senior officers.
Finance
· Providing effective leadership and management to the senior officers and finance team;
· Leading and building on the existing finance function, ensuring on a day-to-day level that correct policy, procedure and systems are in place for:
-
- effective monitoring and reporting
- an effective internal control environment
- effective management of costs
- compliance with relevant financial regulations
· Ensuring trustees have the financial information they require for them to fulfil their statutory duties.
- Working with the Investment Committee to ensure maximum return on capital for all the Trust’s assets and with the directors of Ampleforth Abbey Trading Limited and the Hospitality team to diversify and maximise income streams for the Trust.
Person Specification
The CEO will be expected to demonstrate evidence of the following skills, capabilities and experience:
Essential
· Proven experience as a CEO or an appropriate other relevant role, ideally within a regulated environment;
· Demonstrable competency in strategic planning, business development and performance metrics;
· Proven experience of operation at Board and Senior Management level;
· Outstanding organisational and servant leadership abilities;
· Proven experience, understanding and working knowledge of key finance and business functions within the remit of the role;
· Accountancy qualification and experience;
· Education to degree level, ideally with a business-relevant qualification;
· Proven experience of leading change, providing clarity and direction; including team development, matrix management and project management;
· Proven experience of managing staff and as necessary addressing supportive and remedial action;
· The ability to be a successful figurehead and ambassador for the Abbey and to make effective use of internal and external networks;
· Decision-making and problem-solving skills;
· High level negotiating and influencing skills;
· High flexibility of thought and diplomacy to manage a wide variety of stakeholders;
· An empathy towards the works of the Monastic Community and to uphold the values of that community;
· Exceptional communication skills including presenting / public speaking skills;
· High levels of resilience with a positive attitude;
· Excellent interpersonal standards and skills that include personal integrity, courtesy, patience and humour;
· Satisfy all criteria and checks relating to suitability to work in a school environment.
Desirable
· Experience of working with faith-based organisations;
· Experience of working within the charity and/or education sectors;
Resources Managed
· Line management of the Director of Safeguarding and Wellbeing, the General Manager, and the Finance Team.
· Budgets: To be advised by line manager
Line Manager and Annual Appraisal Reporting Officer
· Line management from the Chair of the Ampleforth Abbey Trust. Responsibilities to additionally report to the Finance, Audit and Risk Committee and to the Investment Committee, and directly to the trustees of Ampleforth Abbey Trust.
Safer Recruitment
· Ampleforth Abbey Trust adheres to safer recruitment as part of its commitment to upholding the highest standards of safeguarding for children and adults. All offers of employment will be subject to checks by the Disclosure and Barring Service (DBS) along with other relevant pre-employment checks and the receipt of employment references.
Salary
· Highly competitive based on skills and experience
Work Location
- Ampleforth Abbey
Ability to commute / relocate
- Ampleforth Abbey: reliably commute or plan to relocate before starting work (required)
Ampleforth Abbey Trust
· Ampleforth Abbey Trust is a charitable trust registered with Companies House and the Charity Commission. Ampleforth Abbey is home to a monastic community, part of the English Benedictine Congregation, and is located in the Howardian Hills, a designated Area of Outstanding Natural Beauty. The main work of the community is hospitality, through the welcome of visitors to its retreat centre and refurbished Visitor Centre, Shop and Tearoom.
Expected Start Date
- March 2025
Closing Date for Applications
- Midday Monday 9 December 2024
Interviews
- Friday 3 January 2025 at Ampleforth Abbey
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Operations Officer will form part of the Jigsaw4u Front of House team. They will be responsible for all HR administration, including staff training and staff wellbeing and communications. In addition they will lead on office maintenance issues, and support the delivery of operational projects.
Jigsaw4u is proud of its 26+ year history providing specialist wellbeing support services for children, young people and families across South West London.
The Operations Officer is a new role for the charity and will bring vital support to the Operational and HR functions of Jigsaw4u, to ensure smooth administration of these areas so staff are enabled to continue delivering services of the highest quality to our service users.
1. Purpose of job
Be responsible in the designated area for:
· Performing HR administration, and maintaining HR records
· Arranging DBS checks for staff and volunteers.
· Coordinating training, wellbeing activities and events for staff.
· Creating staff newsletters and other staff communications.
· Supporting the Director of Operations in delivery of operational projects.
· Overseeing office maintenance and Health & Safety.
· Forming part of the Jigsaw4u Front Office team.
2. Main duties
HR administration
· Maintain personnel records on HR platform
· Log staff absences
· Create and circulate adverts for vacancies
· Create and update Job Descriptions and Person Specification documents
· Support staff recruitment processes i.e. responding to job enquiries, managing CV database, arranging interviews
· Produce HR reports e.g. turnover, absences, annual leave
DBS checks for staff and volunteers
· Maintain database of DBS checks for staff and volunteers.
· Perform DBS checks for new members of staff and volunteers, and renewal checks for existing staff and volunteers
· Produce assurance letters for staff
Organise training, wellbeing activities and events for staff
· Research and arrange staff training as required, keeping within training budgets
· Maintain records of all staff training, including Child Protection training for staff and volunteers.
· Coordinate programme of staff wellbeing activities and events, ensuring value for money.
Other responsibilities
· Support the Director of Operations in delivery of operational projects.
· Creating staff newsletters and other staff communications.
· Lead on ensuring Jigsaw4u’s premises are a safe and appropriate office environment.
· Maintain records of Health & Safety checks and Fire Risk Assessments
· Resolve office maintenance issues, sourcing reliable and cost effective suppliers
· Undertake Emergency First Aid at Work training and act as nominated First Aider.
Front office
· Answer telephone, emails and enquiries.
· Work as a team with Front Office colleagues.
· Represent Jigsaw4u effectively to service users and visitors.
3. Generic responsibilities
· Manage personal resources and own professional development
· Ensure a continuous improvement approach is taken to all aspects of the role
· Work in a manner that promotes equality and values diversity
· Promote a health and safety culture within the workplace
· Follow the Jigsaw4u Safeguarding Policy at all times and respond to safeguarding concerns to a high standard
· All information must be maintained in accordance with the Jigsaw4u Data
Protection Policy and GDPR
· Undertake other activities as required
Helping children, young people and families in South West London put the pieces back together following social and emotional difficulties.
The client requests no contact from agencies or media sales.
Do you thrive in the digital space and enjoy creating outstanding online experiences?
We're looking for a Digital Products Officer to join our team on a 9-month Fixed Term Contract. You will be managing and improving digital products that support people living with and affected by MND. Based in Northampton with hybrid working options, this role supports a range of digital channels and products.
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
Key Responsibilities:
You'll help shape our digital presence through:
- Supporting the hosting, management, and compliance of our digital products and services, including websites, microsites, online shop and forum.
- Conducting website content audits and reviews to ensure quality and consistency across all digital platforms.
- Collaborating with digital agencies to optimise website content and ensure best SEO practices.
- Managing the information architecture, structure and organisation of website and microsites content for clarity and usability.
- Improving user experiences through data analysis and usability testing.
- Delivering technical and SEO training for internal content editors, including creating training materials and hosting workshops.
- Ensuring our digital platforms meet accessibility standards and inclusive design principles.
- Providing technical support for digital products in collaboration with external agencies.
- Managing tools like Google Analytics (GA) and Google Tag Manager (GTM) across digital platforms.
- Supporting the development and optimisation of new and existing digital products, working with internal and external stakeholders.
About You:
You're someone who combines technical expertise with a strong focus on user needs and accessibility.
- Experienced with content management systems (CMS) like Drupal, WordPress, or similar.
- Skilled in SEO optimisation and understanding digital best practices.
- Knowledgeable about digital accessibility tools and standards.
- Familiar with user-centred design and testing approaches.
- Possess excellent attention to detail and proofreading skills, ensuring content is accurate and accessible.
- Organised, with strong time management and project management skills.
- Experienced in training and supporting others with digital tools.
- An effective communicator who enjoys working collaboratively with diverse teams and stakeholders.
This is a fantastic opportunity to join a team passionate about delivering exceptional digital experiences. If you're ready to bring your skills to a meaningful role, we'd love to hear from you!
The full job description is available in the candidate pack.
Salary: £31,000 per annum
Hours: 37 per week
Location: Northampton office
Contract: 9-month Fixed Term Contract
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.
Interviews are currently scheduled for Tuesday 17 and Wednesday 18 December
How to apply:
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Professional experience using a content management system (CMS) such as Drupal, WordPress or similar.
- Experience of optimising website content with consideration of SEO and digital best practice.
- Knowledge of digital accessibility tools and principles.
Important Information:
- We may close applications early if we receive a high volume, so early submissions are encouraged.
- If you require sponsorship for this role, please clearly indicate this in your application.
- Depending on the role, a DBS check may be required.
- If you need reasonable adjustments during the application or interview process, please contact us for support.
- We are happy to consider alternative application formats for those who find the online form challenging.
The client requests no contact from agencies or media sales.
The International Nepal Fellowship (INF) is Nepal’s longest serving international NGO with over seven decades of experience working with Nepal’s poorest and most disadvantaged people and communities.
Nepal is one of the poorest and least developed countries in the world. After a decade of peace following the 1996 to 2006 civil war, the country was hit by several generation-defining events. In 2015, a catastrophic earthquake killed nearly 9,000 people and then the impact of the COVID-19 pandemic took its toll on the nation, amplifying challenges such as social exclusion, limited access to basic services, and weakening economic growth.
Its people have worked hard and achieved much to reduce poverty in Nepal. Twenty years ago, nearly every other family lived in extreme poverty, earning less than $1.25 a day. Although this number has halved, today there are still one in four families living in extreme poverty. This is why Nepal and its people need further help in the alleviation of poverty and suffering.
Today, INF in the UK is a forward-thinking and impactful organisation, raising funds and supporting programmes and projects initiated and delivered by our Nepali partners, addressing key needs in healthcare, disability, community resilience, education and emergency relief.
We are motivated by our Christian faith, showing active compassion for some of the world’s poorest people, and encouraging individuals and communities to access and enjoy their rights as a holistic expression of our values.
We believe all people are equal, and so inclusion and dignity are very important to us, irrespective of gender, sexual orientation, religious belief, disability, economic status, caste or any other feature.
INF UK is continuing on a journey of transformation. Five years ago we moved from being a missionary sending agency to a resourcing organisation, raising funds and awareness for our partners locally. We are now embarking on the transition to becoming a more locally-led organisation, supporting and empowering our local partners to assume a greater role in the way INF UK develops and evolves.
INF UK now seeks a CEO to lead a small and talented team and drive this process of transformational change. You will bring experience of senior leadership, international development, strategic planning, resource mobilisation, partnership building and financial oversight. This will be underpinned by a mature Christian faith and a passion to see Nepali people living dignified, hope-filled lives, free from poverty and suffering.
If this sounds like you we would love to hear from you. Closing date is 5pm GMT on Thursday 12th December 2024.
Please note that this role has an Occupational Requirement to be a committed Christian as permitted under Schedule 9, Part 1, of the Equality Act 2010.
The Communications and Information Officer is responsible for our external communications, our social media channels, and maintaining and managing our website. Working mainly with colleagues from the Sector Support and Grants team initially, to raise awareness about the impact of our work as well as the work of the legal advice charities we support. The role will also support Events and Fundraising team to achieve greater participation in our fundraising events, and better engagement with supporters across the legal sector. The role holder will help to create and implement a sustainable communications plan and social media strategy, generating innovative content to grow our online presence and increase engagement.
We are looking for someone who is passionate about access to justice and enthusiasm for our work and commitment to social justice and equal opportunities for all. You will bring excellent digital skills; experience in a communications and marketing, public relations and/or digital role; and a proven ability to effectively write and edit copy for different audiences.
Main duties and responsibilities
- Creating contents and planning communications
- Website management
- Social media management
- Events and fundraising
- Contact management system management
- Public relations
- Data protection
Person specification, essential criteria
- Enthusiasm for the cause and our work; commitment to social justice and equal opportunities for all
- Excellent digital skills, including experience of content management systems such as WordPress
- Experience in a communications and marketing, public relations and/or digital role and understanding of organisational branding
- Proven ability to effectively write and edit copy for different audiences
- Confidence with IT including Microsoft Office suite
- Excellent proofreading, copywriting and editing skills
- Proven ability to communicate with a wide range of people and to liaise effectively with other organisations
- Excellent attention to detail
- Good eye for design and some experience with design software such as Canva or InDesign
- Ability to work well under pressure; strong organisational skills to work in a busy environment with competing demands
- Highly motivated, with ability to work on own initiative as part of a small team
- Flexibility and willingness to learn new skills; professional, reliable and responsible
- Ability to occasionally work outside office hours as required (with time off in lieu), particularly in the build-up to events, on the days of events and in other busy periods
- A positive attitude to problem-solving and finding new solutions
Benefits
- 25 days of annual leave, increasing to a maximum of 31 days with the numbers of years in the organisation (pro-rata for part time) plus bank holidays (pro-rata for part time)
- Hybrid working
- Flexible working options
- Employee Assistance Programme
- Contribution to pension scheme (5% employer, minimum 3% employee)
- Continuing personal development opportunities
- Enhanced maternity/adoption and paternity leave pay
Please see attached Recruitment Pack for more details and specifications about the role.
The client requests no contact from agencies or media sales.
The PKD Charity seeks a motivated and experienced grants fundraiser to drive our income growth from trusts, foundations, corporate partners, and other grant-making bodies. In this critical role, you will lead efforts to identify, research, and apply for grants, and will nurture ongoing relationships to ensure sustained and impactful support. With guidance from the CEO, you will play a key role in securing funding to expand the charity’s programs and increase our reach.
Our mission is to improve the lives of those affected by polycystic kidney disease (PKD) through research, education, advocacy and support. PKD is one of the most common life-threatening genetic diseases, affecting about 70,000 adults and children in the UK. It causes kidney failure, affects other organs, reduces life expectancy and there is currently no cure. We are dedicated to finding new treatments and helping everyone with PKD have the best life they can.
As our Trusts and Grants Officer, you will join a dedicated team of five, working collaboratively to realise our ambitious goals. You will have the opportunity to make a meaningful difference in a flexible, friendly, and supportive environment where teamwork and adaptability are highly valued. Working closely with the CEO, you’ll help PKD Charity achieve significant income growth through grants, fuelling the organisation’s impact.
We value talented, enthusiastic individuals like yourself who want to be part of our mission. If you join us, you'll have the opportunity to make a real difference in the lives of PKD patients. This is an exciting time full of challenges and opportunities. If you're ready to join our team and help us accelerate research, provide compassionate support, and advocate for the PKD community, we encourage you to apply. Together, we can create a brighter future.
This remote role can be worked from anywhere in the UK, ideally over 2 days Monday-Friday. The salary for the role is £29,000-£31,000 (pro rata £11,600- £12,400).
ROLE RESPONSIBILITIES:
Identify Funding Opportunities: Research trusts, foundations, and other funding bodies whose criteria align with PKD Charity’s work. Build a robust pipeline of potential funders.
Craft Compelling Applications: Prepare, write, and submit high-quality, persuasive funding applications. Tailor proposals to meet each funder’s specific guidelines and highlight the charity’s unique impact.
Data-Driven Case Development: Gather and analyse relevant information to create compelling cases for support, backed by data that showcases the impact of our programs.
Relationship Management: Cultivate and maintain strong relationships with current and prospective funders, ensuring consistent communication, appreciation, and donor care to foster long-term engagement.
Expand Funding Pool: Utilise sector knowledge to identify and approach new funders, increasing the charity’s income streams and securing diverse funding sources.
Progress Tracking and Reporting: Provide regular updates to the CEO on application progress, successful funding, and potential new opportunities. Develop and manage systems to monitor deadlines, submissions, income received, and application status.
Donor Communication: Ensure funders are kept informed about the charity’s work, including submitting progress reports and impact updates that highlight the value of their contributions.
Cross-Functional Collaboration: Work closely with other colleagues, especially service delivery and finance, to ensure that information sharing and reporting are aligned and effective.
ABOUT YOU:
Proven Experience: You have a strong background in fundraising, particularly in trust and foundation grants, and are comfortable working independently in a remote setting.
Organised and Detail-Oriented: You excel at managing multiple projects, meeting deadlines, and paying close attention to detail.
Collaborative Team Player: You are flexible and ready to contribute to various aspects of the charity's work, embracing a team spirit.
Effective Communicator: You possess excellent writing skills for creating compelling grant applications and are skilled at nurturing funder relationships through clear and professional communication.
Tech-Savvy: Familiarity with CRM systems and website management is a plus, as is a proactive approach to automating processes where possible.
How to apply
Please submit your CV with a covering letter (which is no larger than two sides of A4 paper), addressing how you meet the above criteria.
Deadline for applications 14th December 2024. Interviews for the post will be held in the week beginning 13th January 2025.
We're looking for a kind, compassionate and resilient Housing Officer to join our Homelessness service in Brent.
£28,538.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
A dynamic, friendly and innovative care and support business known for its life-changing services is looking for a dedicated and target driven Income and Housing Officer who can maximise the organisation's rental income collection, effectively manage rent arrears and deal with other breaches of the occupancy agreement.
Managing a patch of 4 units across our services you will ensure that challenging rent collection targets are met but also that everything is done to avoid eviction. Your personal qualities are as important in this role as your work experience.
Working alongside Operational Colleagues, the Income and Housing Officer will be responsible for overseeing the delivery of generic Housing Management services across their patch with the main focus on Income Collection and some ASB management. You will be expected to meet tight KPI's increasing rent collection and carry out rent arrears actions at all stages from the initial warning letters to the eviction stage.
In order to effectively deliver the services listed above to their patch, the Income and Housing Officer will need to work closely with Contract Managers and Support Workers working within our projects to empower and enable them to carry out their responsibilities. Strong interpersonal and stakeholder management skills are a pre-requisite to the role. The post holder will be extremely flexible and have the ability to effectively manage multiple projects at one time.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
* Take responsibility for maximising rent collection across a defined patch of Look Ahead's portfolio of properties ensuring that rent collection targets are met and tenancies sustained
* Advise operational teams on their support related arrears management activities, including holding local surgeries with tenants and staff, taking direct control of higher level and more complex arrears cases
* Proactively monitor all current and former accounts within the defined patch and make recommendations to the Contract Manager for appropriate former accounts to be written off or referred to Look Ahead's debt collection agency
* Ensure that the rent collection function is carried out both sensitively and in a timely fashion so as to avoid the build up of excessive arrears and record all case details accurately.
* Ensure that all sign ups within the defined patch are done accurately on the correct type of tenancy and at the correct rent and service charge levels.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
An understanding of the needs of customers who have experienced homelessness and who may also have support needs.
Excellent time management skills to systematically monitor arrears and complete other tasks in a logical and systematic way.
Excellent communication skills and experience of dealing with vulnerable people in a sensitive , friendly and clear manner.
What you'll bring:
Essential:
Experience of monitoring rent accounts and managing rent arrears
Experience of using computerised rent systems to monitor arrears and record information
Extensive knowledge of welfare benefits ,especially housing benefit
Experience of liaising with housing benefit departments ,the DWP and other external agencies.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
Please see full Job decription on our website
Battersea is here for every dog and cat, and has been since 1860. Our multiple award-winning Income Generation department raises around 60% of the Charity’s total income, allowing us to continue to grow to make sure we can be here for every cat and dog, now and in the future.
Our Direct Marketing Team is part of this department, and recruits and develops supporters. We are seeking a Direct Marketing Officer to join this team on a fixed term basis until June 2025. They will independently manage and deliver a series of high standard direct marketing campaigns to recruit new donors, communicate with existing donors, and generate agreed income for Battersea through a variety of warm and cold marketing channels such as direct mail, print media, and digital promotion. This role will manage Battersea’s raffle product and campaigns associated with it.
This will be a very rewarding opportunity to play a vital role in giving the dogs and cats in our care a better life.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 1st December 2024
Interview date(s): w/c 9th December 2024 (1st round); w/c 16th December 2024 (2nd round)
Start date: ASAP
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.