Project Management Office Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You will be joining a small but passionate team, full of positivity, energy and drive to succeed. We need someone who will be a part of our success, helping to achieve our new vision for the charity, to create lasting memories for all children and young people with a life limiting illness.
Rays of Sunshine exits to brighten the lives of seriously ill children aged three to 18 across the UK by granting magical wishes and providing ongoing support within the community. Our work creates a positive distraction, reduces isolation, improves self-esteem and creates precious memories and smiles.
In this role you will be responsible for working across corporate partnerships, major donors, trusts and foundations, with a prominent focus on developing our pipeline of prospects and relationships across corporate partnerships and major donors. The charity has a history of success in these areas and we would love to have someone join the team to build upon this success.
The ideal candidate will be driven and ambitious, with experience in one or more of the above areas but you must have significant experience in developing a pipeline and evidence of securing 5 and 6 figure partnerships or gifts.
With a new fundraising strategy and 3-year income growth plan, and support from the organisation where fundraising is embedded throughout, including a supportive board of Trustees and connectors, you will have plenty of opportunities to build relationships and to be a part of the future success.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Philanthropy Manager
Harrogate, North Yorkshire
We offer hybrid working and we are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Philanthropy Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
As our Philanthropy Manager, reporting to the Head of Fundraising, you will identify and approach people who wish to invest in the advancement of worldwide research to find cures for cancer. You will grow Yorkshire Cancer Research’s portfolio of major donors and deliver exceptional levels of tailored engagement and stewardship. In doing this, you will contribute towards the charity’s ambition to secure significant income to achieve the charity's plans to save more lives in Yorkshire and beyond.
Specifically, you will:
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Develop and implement Yorkshire Cancer Research’s major donor fundraising strategy and plans.
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Provide philanthropic individuals with the opportunity to fund research and services that will make a positive difference to people with cancer in Yorkshire, and beyond.
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Closely listen to and understand individual’s interests and/or concerns and match their requirements to the charity’s research/services that are likely to be of greatest interest.
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Develop a portfolio of potential major donors and create appropriate engagement opportunities* ensuring that these opportunities match the individual donor’s wants and needs.
(*These engagement opportunities may include events, communications, smaller dinners, and meetings with senior people at Yorkshire Cancer Research).
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Provide a bespoke, professional customer experience to all contacts at all times.
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Work with colleagues (e.g. in the marketing and the events teams) to identify existing charity activities that may help attract and engage major donors.
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Build a pipeline of major donor prospects who share the charity’s values and ambition to save lives by researching and trialling new ways to cure cancer.
About You
To be considered for this role, you will need:
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A degree or equivalent qualification in a relevant discipline, or proven experience working in a similar role at a similar level.
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To have experience of proactively approaching prospects and building long-term relationships, preferably with philanthropists or family foundations.
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To have experience of researching individuals and using this insight to inform decision-making.
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To have experience of working collaboratively and effectively in a matrix-management organisation.
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To have experience of developing clear Key Performance Indicators and reporting performance against them.
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To have experience of working with databases and CRM platforms (e.g. Access or Raiser’s Edge).
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To enjoy working with, and supporting, colleagues as part of a team working towards a common goal.
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To be able to analyse and present data and information in a way that is helpful and actionable to others.
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To have excellent communication skills, both verbal and written, with an ability to use active listening skills, and write professionally and appropriately for the audience.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 16 July 2024. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
TEAM MANAGER (FAMILY SERVICE)
JOB DESCRITPION
Title: Team Manager Family Service.
Reports to: Head of Primary Care & Family Services
Direct Reports: Senior Family Support Worker and Senior Family Coordinator
Key Relationships: Senior FSW/FC’s, FSWs, FCs, Service Users, Commissioners, Family Support Service, Children Services, Schools and other key stakeholders.
Location: Hybrid, with some travel across Hampshire
Hours: 37 hours per week, permanent
Salary £32,000
Main responsibilities
· To manage and oversee the day to day running of the family service, ensuring it is operating in a safe and effective manner.
· To monitor the quality-of-service delivery and ensure its high standards through regular and planned series of observations, audit and review.
· Lead on monitoring outcomes against the Supporting Families Programme framework criteria.
· To report on and collate monthly and quarterly data collection.
· To attend quarterly Commissioner meetings.
· Lead on the recruitment of Family Support Workers
· Support the Head of Family Services in overseeing the continual development of the Family Service.
· To engage and encourage appropriate referrals to the service by regular attending Early Help Hub/Family Hub meetings.
· Liaise with the Head of Family Services to ensure all new projects are adequately resourced and completed accurately on budget and on time.
· Identify gaps in services and opportunities enabling Havant and East Hants Mind to meet local needs and secure new funding streams.
Key Duties
· To manage and support the Senior Family Support Worker and Senior Family Coordinator.
· To oversee both Seniors, Family Support Workers and Family Coordinators ensuring effective service delivery and requirements set out as KPI’s are met and maintained.
· To identify and manage FSW’s sickness absence and performance management where applicable.
· Provide appropriate monthly supervision to both Family Team Seniors.
· Lead in the recruitment of family workers, development of job specifications, staff recruitment, staff induction programmes, appropriate supervision and support training for new staff and volunteers.
· Supervise Safety Net recording system and ensure staff are managing workload efficiently and achieving a high standard.
· Helping to ensure new funding streams are maintained by implementing delivery in practical and cost-efficient ways.
· Manage the process of allocating new cases to FSW’s and FCs, ensuring key performance indicators are met.
· Collate monthly performance data to evidence accurate information of family case participation and engagement.
· Contribute to the delivery of accurate quarterly reports using both qualitative and quantitative data reflecting client outcomes, information for senior management and decision making.
· Oversee monthly and quarterly data collection to support and evidence the contractual relationship and requirements are met.
· To attend and contribute to the quarterly contract review meetings with Commissioners.
· To maintain up to date knowledge of legislation, national and local policies and issues in relation to both the specific client group and mental health.
· All employees have a duty and responsibility for their own health and safety and the health of safety of colleagues, members and the general public.
· To authorise annual leave ensuring that sufficient staff are covered effectively.
· Maintain and hold clear and firm personal and professional boundaries.
· Attend training and undertaking professional and personal development related to your goals and the needs of the service. This includes personal and professional reflective practice.
· Participate in work/performance related supervision, appraisal & workplace wellbeing supervision to ensure you are remaining well at work and fulfilling your potential, delivering in line with personal and professional expectations.
· Attend meetings & representing the organisation as required.
· Support the work of the wider Havant and East Hants Mind Charity as required in line with what would be reasonably expected from you.
Competency: (Essential & Desirable )
Essential:
To demonstrate compatibility with HEH Mind’s aims, objectives and values.
Experience of working in related voluntary sector or statutory organisations.
Experience in managing and overseeing large teams
Experience of line managing staff for a minimum of 2 years
Have good knowledge of resources/services/agencies within Hampshire localities/districts.
Desirable:
Experience of working with families with complex needs (minimum 2 years’ experience)
Experience of working in a supportive environment with families, children and young people where there are mental health issues.
Education and Life Skills - Essential
Educated to a Degree level, or equivalent.
Understanding of the impact of mental health needs on families
Ability to use Microsoft Office programmes including Word, Excel, Outlook and data inputting of client details and statistics
Good communication skills – verbal and written
Patient and calm demeanour, with a good understanding of Empathy and Compassion.
Team player
Organisational Skills - Essential
Ability to organise and prioritise key tasks related to the contract requirements
Ability to work on own initiative and respond with flexibility.
Understand the importance of time management
General - Essential
Understanding of Equal Opportunities and Diversity.
Ability to work flexible hours to support the teams needs,
Ability to participate in management supervision
Be able to recognise when you need to ask for help.
Car owner driver
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
It’s an exciting time to join us. Oakleaf has a proud history of helping people across Surrey who are suffering from mental ill health. The need for good mental health support is growing, as are our funding needs and ambitions. This newly created position of Relationship Fundraising Manager is an exciting opportunity to join a supportive and collaborative fundraising team as we look to develop major donor fundraising further.
The role will be responsible for overseeing all individual donor relationships, with a focus on major gifts. This includes developing and implementing a major donor strategy, as well as assisting the Head of Fundraising with corporate fundraising. You will be encouraged to use your experience and skills to shape the role, making a difference to the lives of hundreds of people attending Oakleaf every month for support.
Please refer to the attached Candidate Brief for more detailed information.
Position: Relationship Fundraising Manager
Responsible to: Head of Fundraising & Engagement
Location: Guildford, Surrey with hybrid working offered (min 40% office, 60% home as agreed); we will accommodate flexible working patterns wherever possible
Hours: 28-36 hours per week (36 hours is full time; part-time considered for the right applicant)
Salary: £32,000 – £34,000 FTE (dependent upon experience)
Annual leave and benefits:
- 32 days including public and statutory holidays. An additional day is added for each year worked (to a maximum of 4 days). Plus, an extra day off for your birthday!
- Company pension
- Cycle to work scheme
- Free parking
- Private medical insurance
- Employee Assistance Programme
- Sick pay
- Discount eye tests
- Work from home/flexible hours
- We are open to investment in training
Key Responsibilities (a full list of responsibilities is listed in the Candidate Brief):
- Manage recruitment, stewardship & retention of individual supporters with a goal of long-term financial support.
- Develop & implement a major donor strategy, including building relationships with key donors.
- Undertake tours of Oakleaf at our HQ or outreach venues to individual donors to show impact of giving.
- Research, formulate introductions & approach new prospects.
- Manage a communications plan for donors.
- Achieve agreed fundraising targets.
- Assist with corporate fundraising alongside the Head of Fundraising, including through attending networking events and supporting Oakleaf’s Mental Health Leaders Network.
Essential Criteria (a full list of essential and desirable criteria is listed in the Candidate Brief):
- At least three years’ experience in a charity/third sector fundraising position or similar
- Strong interpersonal and networking abilities; adept at building rapport quickly with people from a wide range of backgrounds
- Experience of building and managing a portfolio of both ongoing and new relationships
- Excellent written and verbal communication skills
- Experience of budgeting, forecasting and working towards financial targets
- An understanding of and empathy with the aims of Oakleaf & needs of its client group
We are committed to creating an inclusive working environment, where diversity is valued and there is equality of opportunity. We therefore welcome applications from all sections of the community, and we offer flexibility to assist employees with balancing work and other commitments. We are a Disability Confident employer.
Transforming lives through the provision of support, training and wellbeing activities, building new futures with adults managing their mental health
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to be partnering with St Martin-in-the-Fields Charity on the recruitment of a Trusts & Foundations Development Manager for their fast-expanding fundraising team.
What’s on offer:
Salary: £43-£48,000 per annum
Working Pattern: Hybrid working from their Bloomsbury office (Central London)
St Martin-in-the-Fields Charity exists so that everyone has a safe place to call home, providing emergency financial help that can transform a person’s circumstances within days. The Charity also funds a range of projects across the UK, providing innovative services within healthcare, legal advice and mental health support to facilitate a long-term transition out of homelessness. The Charity is at a pivotal stage in their development, building on the hugely successful BBC Radio 4 Appeal that will enter its 100th Anniversary in 2026, diversifying income streams to create year-round opportunities to donate and support their diverse programmes.
The Trust & Foundations Development Manager will play a key role in enabling the optimisation of the Charity’s net income from UK and global Trusts, Foundations and Lottery funding sources. This will enable the funding of the Charity’s key projects and programmes in the lead up to and beyond the 100th anniversary of the BBC Radio 4 Appeal in 2026, directly impacting the lives of those at risk of and experiencing homelessness.
The post holder will also ensure the highest quality of stewardship and donor care are maintained to drive committed partnerships. Key duties include:
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Work with the Head of Leadership Giving to further develop the Charity’s Trust and Foundations fundraising strategy, maximising sustainable net income from both general and restricted Trust and Foundation funding sources, and capitalising on opportunities afforded by the 100th anniversary of the BBC Radio 4 Christmas Appeal in 2026.
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Acquire an excellent knowledge and understanding of the Charity’s values and programmes, working collaboratively across the Charity to create bespoke donor materials and cases for support that interest, engage and motivate to give.
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Develop a pipeline of new funding opportunities from both UK and global Trusts and Foundations, whilst developing relationships with existing funders.
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Take a lead role in the management of successful grant applications to ensure that reports to funders are delivered in a timely and effective manner, reviewing narrative and financial reports to ensure donor requirements have been met, and consulting with and ensuring input from relevant technical and financial staff.
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Collaborating with the Head of Leadership Giving to ensure that resources and budgets are managed effectively.
We’re looking for the following skills and experience for this role:
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Substantial experience of identifying, negotiating and securing significant new partnerships from large scale Trusts and Foundations based in the UK and globally.
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Excellent track record of developing existing Trust and Foundation partnerships through excellent account management techniques.
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Experience of developing compelling audience focused cases for support to drive engagement and long-term value from Trusts & Foundations, Lottery and where appropriate, Institutional funding sources.
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Proven experience working with senior volunteers, influencers or advisers to achieve Trust and Foundation fundraising success either in peer-led fundraising (such as development boards) or peer-peer fundraising (such as giving networks) or by working in partnership with senior stakeholders on individual approaches.
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Experience of deploying prospect research to support the development of relationships with target trust and foundation funding sources.
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Interest and/or understanding of the issue of UK homelessness and the grant funding landscape in relation to those organisations and NGOs seeking to impact upon it.
If you feel you have the skills, experience and passion to end homelessness in the UK, then we would love to hear from you! To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to every application.
We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Whether it’s protecting the public or increasing access to justice, consumers are at the heart of all our work. The impacts of new technology, changing consumer expectations and questions about the sustainability of current consumer protections are some of the key issues we are grappling with.
To further our work in this important area, we have recently established a new Consumer Policy team. We now have an exciting opportunity for a Consumer Policy Manager, who is passionate about consumer issues and skilled in policy making, to join us and make a meaningful impact in a new role.
Coming into this role, you will raise the profile of consumer policy within the SRA - and the SRA’s profile within the consumer policy space. Internally, you will be working closely with policy and operational colleagues to make sure that the impact on the consumer is considered in our policy development and our actions as regulator. There will also be an increased focus on understanding and explaining the impact of our work on consumers, and highlighting how we ensure that our actions have considered that impact to ensure that they are in the public interest. Externally, you will be engaging and building strong relationships with consumer groups and stakeholders to capture a broad and deep understanding about consumers of legal services.
You will use policy, analytical, and strong project management skills to lead policy development on consumer issues. You will ensure that the importance of an evidence base and the values of equality, diversity and inclusion thread throughout.
A member of the SRA’s leadership team, you will promote the SRA’s culture, values, policies and ways of working to large numbers of internal colleagues.
To find out more, see the Role Profile attached to the advert on our website.
What’s in it for you
Play a central role in understanding and promoting the perspective of the consumer across all of our policy work
Showcase your communication and stakeholder management skills - represent the SRA across a range of stakeholder groups
Enjoy an environment that values equality, diversity and inclusion
What we are looking for
Good understanding of consumer policy issues
Evidence of ability to develop strong relationships with external stakeholders, particularly consumers, consumer representatives, policy makers, think tanks or third sector organisations
Experience of policy development work in a similar or related environment; with good policy making skills, including analysing issues, identifying options, developing consultations, implementing and evaluating the impact of policies
Experience of using robust project management techniques to deliver and implement policy
Confident and clear communicator, both written and verbal.
Useful and additional information
There is a full role profile attached to the bottom of this advert on our website.
We welcome applicants who may be looking to achieve a balance between their personal and professional life. This is a full-time role working 35 hours per week, however we are happy to talk about flexible working. If you have any questions that aren’t in this advert or on our website, please contact us .
This is a hybrid role. You will work at least two days in the office, and from home for the rest of the week. This role can be based from any of our offices in Birmingham, Cardiff or London; travel will be required on occasion to other offices from which you are based, or for meetings with stakeholders or attendance at events. The salary for this role is £58,466, with additional London weighting of 10% where applicable.
Vacancy closing date: 15/07/2024, 09:00
The Solicitors Regulation Authority is an Equal Opportunities Employer.
Diversity and inclusion is central to everything we do. We are actively committed to promoting and participating in good practice in the way that we attract, recruit and retain staff.
Everyone is encouraged to bring their whole self to work because we appreciate the value that a truly diverse workforce brings to an organisation. We celebrate difference, recognising the benefits this brings to our inclusive culture, including age, disability, gender identity and expression, religion, race, sex, sexual orientation and socio economic background.
We are a Stonewall Top 100 Employer, a member of ENEI, a disability confident employer and we are happy to talk flexible working.
We are looking for a confident, people-focused individual with great interpersonal skills for this busy Asset and Repairs role. If this is you, come and join us at ISHA as our Asset and Repairs Manager.
Asset & Repairs Manager
Hours: 35 hours (full time)
Location: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR / Hybrid working possible
Salary: £60,062 per annum
Contract: Permanent
Requirements
This is an exciting opportunity for an experienced responsive repairs professional who understands the multiple disciplines required to deliver this fast-paced area of the business, to join our small, but supportive, Housing & Neighbourhoods Team working on all aspects of repairs and maintenance. It is an interesting and varied role for an engaging, solution-focused person, with a passion for providing these types of services across ISHA portfolio and help keep our residents homes well maintained, and someone who wants to add value within an organisation.
You will bring your knowledge and experience by providing advice and support to various stake holders, staff and residents by keeping ISHA service and maintenance records up to date and be able to demonstrate a robust repairs and maintenance service is being maintained. You should be a resilient, professionally curious person, who is enthusiastic about a career in the Social Housing.
You will work closely with the Head of Assets and Repairs in a generalist capacity, to support with continuous improvement across all service areas, while helping to support and achieve our organisational objectives.
Some of the key responsibilities of the role include:
- Coaching and advising Building Surveyors, Disrepair Coordinator and currently four repairs’ advisors.
- Ensuring that robust monitoring, reporting, and forecasting systems are in place.
- Contributing to the budget plan and compiling budget/KPI reports monthly, managing budgets for responsive repairs ensuring effective use of funds.
- You will be responsible for the delivery of our repairs and maintenance service to our residents’ homes ensuring customer satisfaction is achieved and KPIs are being met by our supply chain.
- To contract manage the repairs and maintenance contractors and all other contracts associated with the delivery of these services delivering excellent customer service and value for money.
- Ensuring that robust monitoring, reporting, and forecasting systems are in place and data is kept updated.
- Establish communication links for communal repairs keeping residents informed of outages and reinstatement of service ie lifts.
You
We are seeking a proactive and committed individual with strong interpersonal skills who can provide an efficient and customer-focused repairs and maintenance service to residents.
This is busy and varied role, so we’re looking for someone with excellent interpersonal skills, who can adapt to a fast-paced working environment while ensuring consistency, alongside considering and minimising risks, who will play an integral role in delivering our repair & maintenance services.
Working closely with our key internal and external stakeholders, you will continue to lead the way in the development of our repairs and maintenance services and you would have worked ideally in Housing before.
You need to be flexible, proactive, and enthusiastic, and have excellent communication and influencing skills. A great sense of humour will serve you in good stead working in our busy, fast paced office.
Don’t feel you meet every single requirement? Studies have shown that some candidates are less likely to apply to jobs unless they meet every single requirement. At ISHA, we are dedicated to building an inclusive workforce, so if you’re excited by this role but your experience doesn’t quite align perfectly, we encourage you to apply anyway. You just might be the right candidate for this, or other roles, because of your transferable skills.
Other information
About ISHA
We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we’ll achieve nothing unless we are equally ambitious for own our people.
Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work.
We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them and be trusted to make the difference?
If this sounds exciting, we want you on our team. Please do apply.
This role is based at our Head Office but there is some flexibility to work in a hybrid way if preferred.
Staff Benefits
We’ll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme and other great benefits (see attached). We have an evolving wellbeing offer, that is being developed following employee feedback, and we will invest in your professional development with on-going training and career development opportunities.
Deadline: 9:00am on Monday 8 July 2024
Interview: TBC
Interested?
If you would like to find out more, please click the apply button. You will be directed to where you can complete your application for this position.
Please note: We can only accept applications from candidates with eligibility to currently work in the UK.
Inclusion and Diversity
We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.
Asking for adjustments
ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please contact us.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you experienced in Community Investment and looking for your next role?
This is an exciting opportunity for a community focused individual to join our Communities Team at Sovereign Network Group (SNG) as a Community Investment and Partnership Lead on a permanent basis.
Ideally, you'll be based from our Hertford office, combining both home and office working to ensure a positive work/life balance. In the longer term, there may be some travel required between our offices and sites, so you should have access to transport and be happy to travel.
It's a really exciting time to join us as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England – our purpose being to provide quality affordable homes and places that people love for generations.
The Role
This role will be at the heart of our Localities, delivering Community Investment and partnership actively through commissioning and supporting activity that creates social impact.
Reporting to the Community Investment and Partnership Manager, you'll lead in the delivery and ongoing development of a Locality based Community Investment strategy, embedding our Thriving Communities, Customer Impact and Corporate Plan. Key responsibilities include:
- Creating, implementing and overseeing the delivery of a wide-ranging programme of interventions in localities
- Ensuring that contracts and projects are managed effectively, including performance management that demonstrates our social impact
- Ensuring the smooth and effective financial management of projects via contracts and grants, including adhering to procurement and financial regulations
- Working with the Partnerships and Funding team by writing bids that bring in external funding to deliver social impact in our communities
- Working collaboratively with Community Investment colleagues to ensure the Thriving Communities vision is delivered in localities
- Working effectively with our Grants Officer to support the grant programmes and work with awardees as required
- Embedding a framework for social impact and outcomes recording
What we need from you
Ideally, you'll have significant experience and expertise in the Community Investment sector gained from working in a similar role.
You'll need excellent partnership skills, a focus on delivering social impact, ability to identify opportunities for fundraising and programme development and commitment to customer service with the confidence to collaborate with a variety of stakeholders. You'll also have:
- A proven track record of positive stakeholder engagement and relationship management, both internally and externally
- Excellent communication skills both oral and written, tailored to a range of audiences
- Strong organisational and project management skills
- Experience of quality assurance of projects, including monitoring and evaluation systems
- Confidence with budget management and financial systems
- IT literate and able to use technology for effective project delivery
What you'll receive from us
We have some fantastic benefits on offer at SNG, including:
- £450 flex-pot annually, discounted shopping & cycling scheme
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- Company pension scheme matched up to 12%, life cover at 4x your salary
- Flexible working - we're committed to giving people flexibility as widely as possible
- 24/7 virtual GP
- Options for private medical insurance, dental insurance & critical illness cover
At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive, whatever their personal or professional background. We encourage applications from all and believe that diverse talent makes us stronger.
You'll get access to plenty of training and development opportunities so you can build the skills and knowledge to enjoy a fulfilling career.
The client requests no contact from agencies or media sales.
Join Police Care UK as our Fundraising Manager!
We're seeking an experienced Fundraising Manager to lead our Individual Giving program. Reporting into the Head of Fundraising, you'll be responsible for developing and delivering fundraising appeals and regular giving campaigns. You’ll be inspiring supporters, cultivating a sense of ownership, and securing regular donations to support our vital work.
At Police Care UK, we're dedicated to reducing the impact of harm on police and their families. With roots tracing back to 1926, we've evolved from two merged charities, the Police Dependants’ Trust and The National Police Fund, to become leaders in the blue light sector.
Our mission is to provide ground-breaking research and programs nationwide, supporting officers coping with exposure to trauma. From strategic initiatives to individual counselling, we're committed to making a difference. Join us in championing the welfare of our police community.
Main Responsibilities:
• Project manage, deliver, and develop fundraising campaigns across various channels including direct mail, email, digital, social media, radio, press inserts, and advertising.
• Grow and manage the regular donors’ scheme, Payroll Giving, In-Memory giving, and appeals, contributing to the overall fundraising strategy.
• Champion the use of data and insight to drive regular giving, utilizing databases for effective prospect and donor management.
• Monitor, evaluate, and forecast campaign performance, ensuring targets are met and providing reports as required.
• Manage and review all copywriting and creative processes, maintaining tone and key messages for appropriate audiences.
• Collaborate with the wider fundraising team, including Corporate Partnerships, Major Donors, and Trusts and Foundations, to maximize opportunities.
• Liaise with the Head of Fundraising and your colleagues to optimize fundraising opportunities.
• Champion Police Care UK and the support it provides to our police community.
Person Specification:
• Proven track record in developing and implementing successful regular giving strategies and campaigns.
• Effective stakeholder management skills, both internally and externally.
• Experience in budget management, reporting, and forecasting.
• The ability to influence, motivate, and persuade donors.
• Working knowledge of data analysis and performance metrics.
• Familiarity with Microsoft Office, CRMs, social media, and web platforms.
• Empathy with the police service and an understanding of the welfare needs of police officers and their families.
Desirable:
• Experience working with external creative agencies.
• Volunteer management experience.
• Experience in organizing fundraising events.
• Knowledge of lottery management and legislation.
How to Apply: If you're ready to make a difference and meet the criteria outlined above, please press apply to complete your application. Applications will be reviewed on a rolling basis.
Join us in supporting our police community and making a meaningful impact on their well-being.
Limitations
This job description is neither exclusive nor exhaustive and the duties and responsibilities may vary from time-to-time in the light of changing circumstances and in consultation with the jobholder.
The jobholder will be required to work within the rules and regulations of the Charity and accept the authority of the Head of Fundraising, who has the discretion to delegate authority to the jobholder and to withdraw it.
Equal Opportunities Policy
Police Care UK is committed to eliminating any discrimination and promoting diversity and equality of opportunity in all it does. We provide equal opportunities in employment, and we will not unlawfully discriminate against job applicants, employees of the charity, volunteers, workers or contract workers on the grounds of their age, class, disability, gender identity, marital status, pregnancy or maternity, race (which includes colour, nationality and ethnic or national origins), religion, belief, sexual orientation, or class. We particularly encourage applications from those with diverse backgrounds.
Location: Hybrid/Woking
Contract: Permanent, Full time
Salary: up to £45,000 per annum
Closing Date: 16-07-2024
You may have experience in the following: Fundraising Manager, Senior Fundraising Manager, Fundraising Engagement Manager, Senior Fundraising Engagement Manager, Fundraising Engagement, Community Engagement, Senior Fundraising Officer, Fundraising, Fundraiser, Senior Fundraiser, Supporter Engagement, etc.
REF-214 931
We are looking for a dynamic, organised and proactive manager to join the Youth Work team and support our mission to enable young people who are unsafe or facing homelessness to achieve independence and positive futures. We have an ambitious plan to deliver an innovative and varied programme of youth work, jobs, employment and education (JET) and lifeskills to young people this year and we are searching for an exceptional candidate to help us succeed in this vision.
The successful person will be responsible for delivering an innovative and youth-led lifeskills programme as well as supporting with the coordination of our daily day centre service to young people aged 16-24. You will have experience motivating and inspiring frontline teams, maintaining and building a network of relationships with relevant external agencies and be able to work dynamically and confidently in a fast-paced day centre environment. We’re looking for a candidate who can think on their feet, demonstrate initiative and proactivity, and is an excellent problem-solver.
The ideal candidate is a team player who enjoys working collaboratively across our organisation. They will be committed to the safeguarding of young people and helping us to develop an inclusive and trauma-informed service.
For more details, please refer to our Job Application Pack.
- Full time, permanent role in our Youth Work team
- Starting salary: £37,024
- Deadline to apply: 9am Tuesday 9 July
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Benefits:
- Semi-flexible hours
- Career progression
- Wellness allocation (for gym, spa, massage or private healthcare)
- Enhanced pension
- Mental health support
- Birthday off
Overview of FSUK
‘To put everything into one sentence. FSUK has positively changed my life in a time of darkness and I will forever be indebted to the charity for this. Thank you.’
Sam, Fowler’s Fox, 2022
Fowler’s Syndrome UK (Registered Charity number 1196903) is a unique patient and clinician led charity that works to raise awareness, promote education and encourage research into the debilitating bladder condition Fowler’s Syndrome. The condition solely affects women and Fowler’s Syndrome UK (FSUK) is the only charity in the world to directly support women with this condition.
Fowler’s syndrome is a life changing and currently almost untreatable condition, affecting up to 20,000 women in the UK. It causes full or partial urinary retention and solely affects women*, meaning they have problems passing urine due to a difficulty in relaxing the urinary sphincter. The peak age of onset is 26. It was first described by Professor Clare Fowler, Emeritus professor of Uro-Neurology at UCLh, and FSUK’s patron, in 1985.
We estimate that there are in excess of 20,000 women in the UK suffering from, but not necessarily diagnosed with, the condition, because of the lack of knowledge about Fowler’s Syndrome both from a patient and clinician perspective.
85% of women with Fowler’s Syndrome say the condition has had a severe or devastating impact on their life.
75% of those with FS have been told their urinary symptoms are due to anxiety or ‘all in their head’
There is low awareness of the condition among the medical community outside of specialist hospitals. Only an estimated 30% of GPs are aware of Fowler’s Syndrome. Once diagnosed, there are few resources available for patients and limited treatment options. Many women feel alone and unsupported.
Our mission is to provide resources, promote education and facilitate research into Fowler’s syndrome; so women with the condition have stigma free access to a timely diagnosis, suitable and effective treatment options, care and psychological support.
* Women and AFAB
The Role: Administrator
The administrator’s role is to support the CEO in the daily management of the charity. This will include administration, delivering resources, comms including social media and website, outreach and events, fundraising and research. It will also include supporting the CEO and Patient Liaison with seminars and conferences, and support groups.
Administration: Support the CEO and the Finance and Governance lead with daily activities, including but not limited to grant applications, basic finance administration, project management, project delivery, database management, office management. Objective: Improve efficiency and quality of the charity’s management
Resources: Supporting the CEO and working to deliver first class resources. Working with the CEO and Patient Liaison to efficiently and effectively run the roll out of our resources, following the CEO’s guidelines and the charity’s mission and vision. This will include Healthcare professional (HCP) leaflets, Patient leaflets, a catheter support series, mental health support series, Pain management support from pharmacists and Physiotherapist led sessions. This will also include management of zoom and in person groups, dissemination of information on studies and surveys.
Comms: Manage the patient database including GDPR, manage newsletters, PR, website. Manage FSUK’s social media, with direction from the CEO. Daily posts plus responding to queries and signposting. Social media partnerships. Monthly email to database. Basic updates to website
Outreach and events: Drive awareness of FSUK in the local community and beyond Work with CEO to manage merchandising, registration, setup, logistics of events. Find, plan and represent FSUK at events. Manage yearly even calendar. Working with the CEO and administrator to plan, organise and run events, including transformative one-day seminar for healthcare professionals and a two-day seminar for FSUK users and clinicians.
Fundraising: Help the CEO and Patient liaison with fundraising, both on an individual and trust basis.
Community led research: Assist the CEO in creating patient led community research.
Research: Assist the CEO and work with the Patient Liaison in creating and conducting research. Including Patient perspectives input into consensus guidelines for non-surgical management, Dr. Ingrid Hoeritzauer, Patient experiences with sacral neuromodulation, Dr. Caroline Selai, Awareness of FS among UK urology community, Prof Jalesh Panicker via University Cambridge, Physiotherapy treatment experiences with FS and CIUR, Dr. Ingrid Hoeritzauer. Our research will help enable women to receive the support they need and fulfil their potential, offering quicker diagnosis and better treatments and enabling our community to thrive.
There may be occasions where staff are required to work out of hours or support at events, including wish related activities such as our annual wish family Christmas party or wish community events, cheering runners at the London marathon or working at our annual fundraising gala. The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
Personal Qualities for the role:
- Preferred: Lived experience of bladder conditions
- Demonstrate commitment to the charity, its strategic objectives and cause
- Exhibit strong relationship building abilities
- Strong networking capabilities
- Good team player
- MS Office, Zoom, social media, Wordpress, Mailerlite proficient
- Good written and communication skills
- Enhanced DBS check
To apply:
Via Quick Apply, or send your CV plus a cover letter by 14th July 2024 (email address in job description and candidate information pack)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to be partnering with St Martin-in-the-Fields Charity on the recruitment of an Individual Giving Campaign Manager for their fast-expanding fundraising team, project managing their iconic BBC Radio 4 Christmas Appeal in the lead up to its 100th Anniversary in 2026.
What’s on offer:
Salary: £43-£48,000 per annum
Working Pattern: Hybrid working from their Bloomsbury office (Central London)
St Martin-in-the-Fields Charity exists so that everyone has a safe place to call home, providing emergency financial help that can transform a person’s circumstances within days. The Charity also funds a range of projects across the UK, providing innovative services within healthcare, legal advice and mental health support to facilitate a long-term transition out of homelessness. The Charity is at a pivotal stage in their development, building on the hugely successful BBC Radio 4 Appeal that will enter its 100th Anniversary in 2026, diversifying income streams to create year-round opportunities to donate. The BBC Radio Christmas appeal generates over £2M income for the Charity, providing a unique and long-standing opportunity to engage a diverse audience to the wonderful programmes that the Charity funds across the country. Key duties for this role include:
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Develop, deliver and evaluate inspiring, innovative and cost-effective Christmas Individual Giving activity, driving engagement and optimising long term value from cold and warm audiences.
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Ensure effective management of the annual BBC Radio 4 broadcast appeal, working with internal and external stakeholders to ensure opportunities to leverage engagement and net income are maximized across all relevant channels. These include broadcast, telephone, social media, paid search, SMS, email, inserts and mail.
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Deliver the Christmas activity as part of an integrated approach, working collaboratively with the BBC, creative and media agencies and colleagues across St Martin’s Charity including the Fundraising, Communications and Programmes teams.
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Work with the Leadership Giving Team to ensure high value giving opportunities arising out of the Christmas Appeal activity and Radio 4 Appeal Anniversary year are optimised.
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Work collaboratively to optimise contactability across Christmas campaign activity, developing a seamless supporter journey that encourages regular giving and increases lifetime value.
We’re looking for the following skills & experience:
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Demonstrable experience of project management across a range of direct marketing channels including print & digital.
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A strong track record of campaign planning, including ideation, proposition development, campaign execution and channel optimisation.
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Experience of sourcing compelling content for utilisation across both online and offline channels.
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Experience of working with creative, print, digital and media agencies, collaborating with them to get the best results.
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Experience of using social media to target, communicate with and engage
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Planning and budgeting experience in an individual giving context.
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Experience of managing broadcast appeals, especially radio appeals is highly desirable.
If you feel you have the skills, experience and passion to end homelessness in the UK, then we would love to hear from you! To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to every application.
We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Salary: up to £55,000 (dependent on experience), plus generous pension scheme, flexible working culture
Contract: Permanent, subject to a six-month probation period
Hours: 35 per week full-time. Applications for job shares, part-time and flexible working will also be considered.
Location: London/Hybrid. In person attendance for certain meetings is required (including all staff/team meetings and governance/committee meetings that take place in person). Travel within the UK and internationally may be required.
About the RSS and this role
The Royal Statistical Society (RSS) is one of the world’s leading organisations advocating for the importance of statistics and data, which have never been more vital. We’re looking for an exceptional, experienced business development professional who can help us increase our impact.
The main purpose of this role is to create and manage a pipeline of customers, from initial research, through to strong leads, and ultimately sales. Working closely with teams within the Society to research, follow up and develop strong leads, you will participate in events and marketing activities as needed, and develop and maintain a working database of contacts within our CRM system, to enable effective logging and tracking of potential customers.
The Society offers a diverse range of products from training, sponsorship and professional accreditation and you will be expected to understand these business models and work with teams to maximise their revenue generating potential.
As this is a new role, you’ll have the unique opportunity to build the role around you, with flexibility to play to your strengths and manage your own projects independently. The work will be varied, and you’ll work with a variety of partner types, so this role is perfect if you’re looking to put your business development skills to the test.
You will be required to act as an ambassador of the charity in everything you do; we are looking for someone who is going to embody the charities ethos and who will keep the charity at the heart of all the decisions that are made.
We are particularly keen to hear from individuals who really want to work for a charity or not for profit organisation. While not essential, some familiarity with developments within data science, statistics, machine learning, AI and related subject areas would be an advantage.
Our Head of Business Development will:
- Work with wider RSS staff to develop our understanding of the preferences and needs of key internal and external markets to ensure our services align with those preferences and needs.
- Monitor emerging trends in statistics/data science/AI and keep track of competitors to ensure RSS services remain relevant and current.
- Understand key policy and strategy objectives of the RSS and develop, plan and where appropriate implement sales strategies to support those objectives, working closely with other colleagues as required.
- Understand the range of products delivered by the Society and create business development strategies and plans to maximise their commercial value.
- Work with the Director and other colleagues as required to help to shape the Society’s marketing strategy.
- Support development of the commercial aspects of strategies and plans across the organisation. Create and manage a pipeline of customers, from initial research, through to strong leads, and ultimately sales.
- Work with teams to identify new potential revenue streams, sponsorship opportunities and customer types to contact.
- Look for and exploit opportunities to expand our current products to increase revenues.
- Understand key policy and strategy objectives of the RSS and develop, plan and where appropriate implement sales strategies to support those objectives, working closely with other colleagues as required.
- Explore and develop opportunities to extend the reach of the RSS brand and sub-brands to grow partners and sponsors.
Your skills and experience will include:
- A track record of success in sales or business development in the service sector.
- Experience working with different types of products, ideally including sponsorship.
- Experience developing strategies and plans to maximise commercial value
- Ability to communicate with a wide range of people.
- Excellent organisation and planning skills – ability to identify and respond to changing priorities.
- Desire to establish and develop an extensive network of external contacts in the industry.
- Able to make sound commercial decisions and identify commercially viable/profitable projects.
- Collaborative team worker – works with colleagues to achieve strategic, operational and commercial objectives.
- Happy to work on own initiative within corporate and RSS guidelines/directives.
- Experience of CRM systems.
Full job description and person specification is available to download at our website.
How to apply
Please submit your CV with a supporting statement/letter to Holly O'Brien (Governance Manager) telling us about:
·Why you should be considered for the role
·How your skills and experience align with the responsibilities and person specification
·How this role fits with your career plan
The client requests no contact from agencies or media sales.
· Location: Home-based/Remote. Must be based in the UK, Germany, France or Spain
· Travel required: 25 days / year (approx.)
Please, send your CV and cover letter at recruitment @ mpeurope. org. Applications without a cover letter will be rejected.
As Scientific and Patient Information Manager, you will work in the Medical Education and Scientific Engagement team at Myeloma Patients Europe. Under the Department Head and MPE Leadership Team, you will oversee the following projects and activities:
European Myeloma and AL Amyloidosis Clinical Trial Navigator Management (Approximately 50%)
MPE has developed an online clinical trial search tool of European myeloma and AL amyloidosis clinical trials for patients and advocates (https:// navigator.mpeurope. org/en). This role will be responsible for the management, improvement, and promotion of this core MPE programme, including:
- Maintain up-to-date and accurate database of all industry and academic recruiting myeloma, AL amyloidosis, MGUS, and smouldering myeloma clinical trials in Europe
- Liaise with industry and academic clinical trial sponsors, clinical trial sites, and other stakeholders to maintain database up-to-date
- Liaise with web developers to manage the Navigator website, make enhancements, and fix technical issues
- Oversee implementation of translated materials in multiple languages
- Elicit feedback from patients, family members, clinicians and other stakeholders to ensure continued improvement and enhancements
- Manage website news and content
Patient Education Management (Approximately 40%)
A key role of MPE is providing up-to-date, comprehensive, and patient friendly educational materials and tools for our members and the patient community, as well as communicating about advances in myeloma and AL amyloidosis. This role will be responsible for working across MPE to develop an educational plan and develop and deliver resources including:
- Perform efficient scientific watch (monitoring advancements in research and clinical development)
- In coordination with the Head of Medical Education and Scientific Engagement, as well as other department Heads (Patient Research, Access and Policy, Communication, Capacity Building and Advocacy), develop and prioritise a patient educational plan based on member and patient needs, scientific advances and cross-department projects
- Research, write, and develop patient education materials including factsheets, Q&As, webinars, infographics, news stories and social media content related to clinical and scientific updates
- Attending (in person or virtually) scientific congresses and developing conference and scientific meeting summaries, organising post-conference webinars for patients in collaboration with the Communication department
- Manage the execution of educational materials from conception to publication in coordination with Department Head, other MPE departments, and external stakeholders (key opinion leaders, proofreaders etc.)
Patient and member support (Approximately 5%)
- Answer medical and scientific inquiries from patients, carers and MPE members
- Seek information by liaising with appropriate stakeholders (industry, academia, MPE Medical Advisory Committee)
- Build good relationships with MPE’s members
Other 5% - staff meetings, annual events, support the rest of the team with clinical and scientific information.
About you
Essential
- A Bachelor’s or a Master’ s degree in a relevant scientific field
- Minimum of four years of relevant experience
- Demonstrable experience (and tested during the interview process) of writing and communicating scientific/complex information for lay audiences across different media
- Ability to understand, read and process complex scientific information (from clinical trials, scientific papers etc)
- Excellent capacity for analysis and communicating (verbally and in writing) clearly for a range of different audiences
- Demonstrable project management experience
- Excellent level of both written and spoken English
- Excellent communication and presentation skills
- Ability to work independently on assigned tasks and take appropriate initiatives
- Confidence in representing an organisation in meetings with external stakeholders at all levels
- Good networking abilities
- Rigorous work methods and high attention to detail
- Willingness to learn and curiosity
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Desirable
- Knowledge of clinical development and how drugs are brought to market for patients
- Knowledge of myeloma and AL amyloidosis and/or immuno-oncology or other relevant field
- Experience of working in a non-profit organisation
- Experience of working in European patient advocacy and/or with patients and their families
- Advanced degree (PhD) in a relevant topic
- Experience with data management
We offer:
- A permanent position with flexible hours in a remote setting
- An exciting position in a European non-profit organisation in the emerging fields of patient-centered healthcare and patient advocacy, working together with key patient advocacy leaders across Europe
- An opportunity to integrate in a young, dynamic and multi-cultural team working from different European cities
About MPE
Myeloma Patients Europe (MPE) is a pan-European organisation representing 50+ myeloma and amyloidosis patient groups from over 30+ European countries. It is registered as an international non-profit organisation under Belgian Law. A Board mainly composed of patients and caregivers is elected by the membership to oversee the strategy and governance of the organisation. A team of 10+ staff members runs remotely the day to day operations, programmes and services within 4 divisions: Access and Policy, Medical Education and Scientific Engagement, Capacity Building and Advocacy, and Patient Evidence.
MPE is dedicated to improving the treatment, care and quality of life of patients with myeloma and AL Amyloidosis. To this end, the main goals of the organisation are:
- Collaborating on projects to the benefit of the myeloma community
- Exchanging information and best practice
- Developing existing patient groups and encouraging and facilitating the setting up of new groups
- Helping to shape appropriate health-related policies and initiatives on a European and national level
- Ensuring patients across Europe receive timely access to new treatment
- Stimulating and promoting patient-centred research and clinical trials
- Developing a strong evidence base for the needs and wants of patients and their role in research
- Providing information, educational and outreach programmes to member groups
Learn more about our programmes: https:// www. mpeurope. org/
If you wish to apply, or have any questions, please send an email to recruitment @ mpeurope. org.
The deadline for applications is July 19th and all applications will be reviewed immediately afterwards. Our hiring team will schedule interviews with successful candidates to take place in the following weeks. We will be in touch following the review period regarding next steps.
The client requests no contact from agencies or media sales.
Interview date: Wednesday 10th July
Reports to: Chief Executive
Direct Reports: AV Technician
Contract: Permanent, full time (35 hours per week)
Location: Institute of Psychoanalysis, Byron House, Shirland Road, London W9 2BT
About the Institute of Psychoanalysis
The British Psychoanalytical Society was founded in 1913. With around 500 members, we are a UK wide and international community of professionals, dedicated to helping people enhance their lives through an intensive talking therapy, psychoanalysis. The Institute of Psychoanalysis (IoPA) is the outward face and training body of the British Psychoanalytic Society.
Purpose of the job
The Head of Digital will be responsible for leading our digital, IT and information systems. They will also have oversight of AV and for the technical development of online education materials.
The post holder will lead the digital transformation of the organisation, continuously improving the effectiveness and impact of the Society. They will lead resource planning, management, reporting and coordination of projects/initiatives to deliver change in line with business requirements. This will involve leading end to end delivery digital projects, including technology delivery and change management required to improve, implement and embed digital systems, IT infrastructures and processes.
Main responsibilities
- Project manage major digital projects and ensure relationships with external stakeholders and engagement with Members, Staff and Service Users are all managed effectively.
- Research solutions and make recommendations for the improvement of systems and infrastructure.
- Appoint suppliers of digital services and oversee the Institute’s relationships with them, ensuring they provide a high-quality service and value for money.
- Provide first line support to staff, responding to basic technical queries and issues, such as password resets, software installation, and troubleshooting common hardware and software issues.
- Manage the IT infrastructure and security of the CRM system.
- Ensure the smooth operation of the CRM system, including user access management and working with our support provider to carry out data backups and system updates.
- Implement and maintain robust security measures to protect customer data and ensure compliance with organisational policies and industry regulations.
- Troubleshoot and resolve technical issues related to the CRM system and collaborate with stakeholders to identify and implement improvements to the system's performance and functionality.
- Establish services in line with industry standard service design principles.
- Keep on top of new and innovative ways to present the Institute’s digital content, proposing and experimenting with ways to develop its content in line with changing digital trends and audience preferences.
- Manage and develop the Society’s AV presence for in-house seminars and events as well as online AV requirements.
- Technical development of online educational products.
- Oversee financial aspects including budgeting, budget review and procurement.
Other responsibilities
- Work to increase the number of people reached through the Institute’s web presence and to build repeat usage, for example, by providing expertise on search engine optimisation, pay-per-click and social media advertising, and managing paid-for search.
- Coach, advise and share information on digital content, communications and services within the wider organisation. Encourage and support staff and members to engage with digital communications and adopt a ‘digital first’ mind-set.
- Take the lead on Google Analytics and other digital monitoring/measurement tools, ensuring that digital metrics are implemented, consistently reported and widely used across the Institute.
- Provide AV support for in-person, online and hybrid events using Zoom.
Benefits
- Flexible office hours and hybrid working (dependent on events, meetings and other activities).
- 25 days annual leave, plus 8 bank holidays (pro-rata for part time staff) plus Christmas closure days in addition to annual leave entitlement.
- Time Off in Lieu, overtime or adjusted working hours to accommodate evening and weekend working.
- A 12.5% non-contributory pension scheme.
Please see the job description and person specification attached for more details.
The client requests no contact from agencies or media sales.