Project Management Jobs

Head of Fundraising and Marketing

About us:

Hospice at Home’s core service is its skilled team of Registered Nurses and Healthcare Assistants who provide exceptional care and support in people’s last year of life and at end of life, also providing additional services such as Lymphoedema, Bereavement and Family Support, Befriending, Occupational Therapy and Complementary Therapy.

We provide individualised care and support to improve quality of life and our end of life care helps facilitate a peaceful and dignified death in the home and support to those who are bereaved.

Although we receive some funding from the NHS, we need to raise over 85% of our running costs in order to ensure that this vital help is available when needed and remains free of charge to patients and their families. Our Fundraising team plays a huge part in raising these vital funds.

Our clinical service area covers a mixture of urban and rural communities, a region of approximately 1,500 square miles throughout North and East Cumbria.

Role: Head of Fundraising and Marketing

Location: Head Office – Dalston, Cumbria.

Salary: £35,000 per annum

Hours: 37.5 Hours per week

Closing Date: 2300 Sunday 08 December 2024

Type: Permanent

The Role of Head of Fundraising and Marketing:

Responsible for the leadership and success of fundraising and marketing for Hospice at Home Carlisle and North Lakeland, our Head of Fundraising and Marketing is a pivotal role, key to leading and inspiring the Fundraising and Marketing team in sustaining, developing and growing our income and income opportunities.

Utilising your exceptional leadership, events and project management skills, you will guide, support and motivate the team; implementing and managing an engaging and exciting fundraising and marketing strategy that maximises income from events, appeals, grants, corporates, legacies and any other income opportunities that align with organisational goals and vision.

You thrive on challenge and seek opportunities for continuous improvement, to network, to raise the profile of the organisation and have a positive attitude to change with a focus on creating an encouraging, collaborative environment where new ideas thrive.

Are you a highly organised, proactive, motivational, inspiring leader and influencer with skills based in fundraising, marketing, events and project management?

Are you positive and enthusiastic about championing our organisational vision to create a future in which everyone within our community who is facing life limiting illness, regardless of cause, receives the best possible palliative and end of life care and their families and carers receive the support they need?

Yes? Then this could be the role for you!

Essential Criteria:

· Experience of leading and people management, interacting with people from diverse backgrounds with exceptional communication and networking skills

· Experience of event and project management in fundraising/marketing in the voluntary/charity sector

· Educated, as a minimum, to A Level standard or equivalent in relevant subjects

· Experience of managing budgets and regular reporting

· Current knowledge of Health & Safety regulations

· Excellent IT skills covering Microsoft packages, website and CRM software

· Self-motivated with the ability to delegate and negotiate

· Excellent working knowledge of the charity sector with a good knowledge of Institute of Fundraising guidelines

· Flexible and resilient to support events outside of usual office hours.

· Full clean UK driving licence and own transport

Desirable Criteria:

· Leadership qualification (ILM, CMI, CIPD or similar)

· Member of the Institute of Fundraising with a certificate in fundraising management or willing to achieve accreditation

· Project management qualification – Prince II, Agile, PMP / other

· Knowledge of healthcare and / or end of life care and the Hospice movement

· Knowledge of the geographical area covered by the service

· Experience of culture change / change management

· Experience of HR / People processes

· Experience of public speaking

Our offer to you:

· Salary £35,000 per annum

· Contributory pension scheme

· 25 days annual leave plus Bank Holidays

· Annual leave purchase scheme

· Free onsite parking at Head Office

· EAP - Employee assistance programme

· Development opportunities

· Local gym discounts

· Volunteer ‘Give a Day’

· Mileage allowance

· Cycle to work scheme

· Flexible working

· Staff complementary therapy days

· Onsite (head office) employee counselling

· Wellbeing focus including dedicated wellbeing room

· REAL job satisfaction – knowing that your work means something and your contributions to continuous improvements matter

How to apply:

We encourage applications from people of all backgrounds and foster a culture of equity, diversity and inclusion because we understand the value that diverse thought, background and experience brings to an organisation which helps us to provide outstanding care for all of our patients and their families.

To apply for this role please send a copy of your current CV including a summary statement and / or covering letter outlining your suitability for the role and why you would like to work with us by clicking apply online before 23:00 Sunday 08 December 2024.

All offers of employment are subject to satisfactory references, medical and appropriate checks such as Disclosure and Barring Service (DBS) and Right to Work.

Director of Business Development & Promotion

Salary Band: £46,000 - £52,000 (Full Time Equivalent) per annum

Hours: 30 hours per week

Location: ONSIDE’s Head Office, Worcester

Closing date: Sunday 24th November 2024

Are you looking for a role that can make a difference?

About the role

Join Onside and discover the role as a Director of Business Development & Promotion in the charity sector. This role is key in being part of a wider team who are passionate about supporting and making a difference to vulnerable and disadvantaged people.  

The role will be within ONSIDE’s Executive Team and will be responsible for developing and implementing the organisation’s business development strategy in partnership with key internal and external stakeholders.

A Director of Business Development & Promotion will be working with a range of partners from business, statutory agencies, voluntary sector and local communities to capitalise and build on the skills, experience and expertise within the organisation to develop and create new income streams. And will oversee the organisation’s marketing and communications functions, ensuring alignment with overall business development strategies and initiatives.

ONSIDE’s Benefits

• 26 days annual holiday + Bank Holidays
• Pension Scheme
• Company Sick Pay Scheme (after qualifying service)
• Additional Maternity & Paternity Pay (after qualifying service)
• 24/7 Employee Assistance Programme
• Access to premium Calm App
• Employee Engagement Forum to ensure our employee’s voices are heard!
• Your ‘Birthday Day’ Off
• Supportive working environment & good work/life balance culture
• Support with continuous professional development

Who are we looking for?

We are looking for someone who will take a creative and collaborative approach to identifying opportunities for growth and looking to innovate, extend and enhance the reach and impact of ONSIDE’s services and support options. With a strong knowledge and experience of strong financial acumen including development and implementation of income generation and social enterprise strategies.

The ideal Director of Business Development & Promotion will also have excellent networking and relationship building skills, to have the ability to inspire and engage partners. Along with comprehensive knowledge and practical experience with various marketing platforms and channels.

If you’re looking for a job that you can be proud of, apply now. More people need our help than ever before. Because of that, we are growing faster than ever before. The role of Director of Business Development & Promotion is a real career opportunity to discover!

Someone like you?

If you embrace difference and champion diversity.

If you are creative in your approach, can think around problems and find new ways to solve them.

If you’re looking for a job that you can be proud of and be passionate about. Please submit your application.

These values run through our entire organisation. ONSIDE is a creative, collaborative community where people feel free to share new ideas or ask for support. If something’s not right, we don’t just change it. We change ourselves too.

Who are ONSIDE?

ONSIDE is a charity working across Worcestershire and Herefordshire, established in 1993 stemming from a belief that everyone has the right to be a valued human being and to be treated in a just and fair way.

In support of this belief, we provide a range of support services across advocacy, wellbeing and mental health for adults, children and young people who may be vulnerable, disadvantaged or discriminated against. This includes mental and physical ill health, sensory impairment, learning disability, drug and alcohol misuse, older people, and carers. ONSIDE is funded through a range of sources to maintain its independence and ensure that the support it provides reflects the views and perspective of the people it wishes to help.

Our amazing team of skilled staff and volunteers make a difference to the lives of over 11,000 people a year!

More people need our help than ever before. Because of that, we are growing faster than ever before. The role of Director of Business Development & Promotion is a real career opportunity to support vulnerable and disadvantaged people in your community!

ONSIDE reserve the right to withdraw this vacancy before the closing date.

WIG is committed to creating a diverse and inclusive workforce. We pride ourselves on being an equal-opportunity employer and are committed to building a team that represents a whole host of backgrounds, perspectives and skills. We strongly encourage candidates of all different backgrounds and identities to apply. 

About WIG 

WIG is a purpose-driven, not-for-profit membership body that champions collaboration between leaders in business, government, and not-for-profit sectors for the common good. We believe that developing leadership capabilities for cross-sector collaboration is the key to helping build long-term prosperity for everyone in the UK. 

With a cross-sector membership base of around 250 organisations – FTSE and professional services companies, central government departments and agencies, local authorities, universities and significant charities - WIG has been convening members for 40 years through three key sets of collaboration-based activities: 

• Events - to explore the latest public policy developments and share best practice; 

• Talent exchange - through mentoring, secondments and board appointments; and 

• Leadership development – through programmes for leaders at all stages of their careers. 

An overview of the opportunity 

Reporting to the Head of Talent and Leadership Development, we are looking for a customer-focused, organised, forward thinking and creative Programme Manager to join us and drive our mission of cross-sector collaboration.

WIG was founded on secondments, and as such, they continue to play a hugely important role in our vision for a country where leaders collaborate for the common good. As leaders second in and out of organisation's, so too does knowledge sharing and porosity which enables strong decision making and improved collaboration. This is an exciting time to join the Talent and Leadership team and play an integral role in providing a first-class, customer-centric experience to WIG’s members. 

You will be responsible for managing the Charity Next Secondment Programme ( a collaborative partnership between the Civil Service Fast Stream and Charities, Not for Profit's and Academia) working collaboratively to maximise secondment engagement between the sectors. You will also manage inwards secondments to member organisations as well as working on and developing new concepts, programmes and solutions to maximise porosity and knowledge sharing. You will work closely with other departments and the wider team to develop and increase both the volume and impact of secondment initiatives. You will do this by leveraging your data-driven and research approach as well as evidencing your strong relationship and stakeholder development skills.

What we’re looking for: 

• Prior experience as a programme manager, project manager or similar, client-facing role with a demonstrable track record of excellent customer service. 
• Prior experience in internal and external stakeholder management and proven ability to build rapport and liaise with senior stakeholders. 
• Demonstrable experience in delivering successful and effective business development strategies - with strong outcomes. 
• A successful track record of using CRM systems (a plus if it's Dynamics!), Microsoft Forms, and other software applications to help aid decision making, keep on track of KPIs and to ensure strong project management and outcomes. 
• Demonstrable aptitude in managing administration and processes including the signing of secondment agreements, onboarding meetings, feedback cycles and regular communication strategies.
• Demonstrable history of meeting deadlines and the ability to oversee several different projects simultaneously. 
• Strong verbal and written communication skills with a successful track record of building rapport and liaising with senior stakeholders. 
• Exceptional organisational skills and impeccable attention to detail. 
• Whilst not mandatory, it would be a huge plus if you displayed an interest in current affairs, contributing to a well-rounded and informed professional perspective. 
• Prior experience of working to budgets, KPIs and forecasted elements of work. 
• Strong teamwork - picking up other elements of work as required from the Talent & Leadership team as well as other interdepartmental bodies. 
• A strong self-driven attitude and results orientated attitude - having a positive outlook and a clear focus on high quality output, ability to solve problems and work calmly under pressure. 
• Prior experience of operating in the leadership, talent experience would be desirable but is not essential. 

What can we offer you for your skills and experience? 

• A salary between £35,000 - £37,500 per annum, depending on experience. 
• A discretionary annual salary review and increase in line with inflation and organisational performance. 
• Unlimited access to WIG’s 120 events per year, including roundtables, breakfast briefings and our annual D&I conference. 
• Enhanced annual leave including increased leave for length of service, birthday leave, and festive office closure. 
• An opportunity to give back with the ability to take paid time off for up to 40 hours a year for community and volunteering. 
• Health and well-being support including annual BUPA health assessments, annual eye test, employee assistance programme and flexible working opportunities. 
• Blended learning and development opportunities including Internal WIG learning programmes on leadership, EDI and soft skills, access to LinkedIn Learning and FTPro and our platform, Mentor Match.
• The chance to join various internal workstreams that drive team building and belonging at WIG including our EDI committee, Social committee and GreenStream. 
• Hybrid working (at least 2 days a week from the office) with access to our office in London, Victoria. 

What do some of the main role responsibilities look like? 

• Working closely with the Head of Talent and Leadership Development; own the management and delivery of all WIG secondment programmes, including Charity Next, advertised inwards secondments and other secondment programmes and knowledge exchange initiatives both in train, and those that are yet to be developed.
• Responsible for strategic improvements and improving year on year service, impact and volumes.
• Working with the Fast Stream, the Charity Next Advisory Board, and Charity Hosts to develop, enhance and protect the future strategy of the programme.
• Maintaining and building on key stakeholder relationships within the Civil Service, not-for-profit sector partners and other potential partners.
• Presenting and being the face of secondment programmes at external events – seeking out publicity where possible to promote secondment programmes.
• Development of alum strategy, impact tracking and case studies highlighting porosity, knowledge sharing and other key elements for WIGs purpose.
• Lead analysis of feedback at relevant points during secondment cycles, utilising to form case studies and evidence of what works for further business development.
• Lead on business development activities, such as regular mailshots, business development meetings, proposals, and strategies to ensure we have the right hosts for the programmes. 

Senior Procurement Manager

Job reference: REQ000821

£50,000 per annum

Woking, Surrey, GU21 4LL / Hybrid Working

This is a UK based contract and as such, you are required to have the Right to Work in the UK. Evidence of your Right to Work will be checked prior to interview.

You’ll be required to work at your contracted office, 20% of your working time, which will be The Living Planet Centre, Woking, Surrey, GU21 4LL, and will need to be able to commute to this location.

Today our planet is under threat like never before. But there is hope. At WWF we know the solutions already exist to turn things around for future generations. But we must act now, and we need your help to help save our world. This is a unique opportunity to use your knowledge of indirect category management to bring our world back to life. Join us as Indirect Procurement Manager and you will be a member of a committed team responsible for ensuring the best value for money spend, reducing the risks with our suppliers and leading the procurement process for larger and strategic contracts.

As Senior Procurement Manager (indirect) , you will be responsible to:

· Create and implement procurement strategies for defined spend indirect portfolios to include: Spend and contract owners’ identification and services to their queries, Facilitation of strategic process with cross-functional team, Creation and implementation tender and contracts, supplier management.

· Chair certain tender boards and lead the procurement process for the designated categories.

· Provide advice and guidance on procurement best practices across all levels of the organisation.

· Participating in creation and improvement of procurement systems, policies and procedures.

· Participating in the procurement reporting to senior management and trustees

· Provide high quality support, advice, guidance and training regarding procurement or suppliers activities to various level of staff involved in WWF-UK.

For this role, you must have

· Experience in indirect category management delivery in multi-stakeholders’ environment

· Category management introduction in a highly tactical driven environment

· Demonstrated experience of working as a procurement professional in an organisation with a proven track record of achieving procurement improvements and cost savings.

· A good technical appreciation and experience of several indirect procurement categories that include marketing.

· Experience on whole procurement cycle from challenging requirement, tender, negotiating, contractualization and supplier relationship management

You will also possess excellent communication, interpersonal and influencing skills and be effective building relationships.

If you are enthusiastic about improving outcomes through procurement and want to make our world a better place through your work, we would love to hear from you. Please visit our website via the link. Complete the online registration and submit a copy of your up to date CV and Supporting Statement to highlight what makes you a good fit for us.

WWF UK are committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.

Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.

Our world needs you like never before. We are the first generation to know we are destroying the world and we could be the last that can do anything about it. We are looking for people who are passionate about making it politically, socially and economically unacceptable to destroy our planet’s natural resources. We need you to join us in the fight for our world.

Job Title:Technical Lead

Reporting To: Director of IT and Data Security 

Location: Hybrid (Our offices are based at Phoenix Brewery, W10 6SZ)

Contract: Full Time, 12 Month Fixed Term Contract 

Salary: Up To £65,000

Benefits:

• Enhanced policies including 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Competitive pension;
• Remote and flexible working;
• Excellent opportunities for training and career progression.

Closing date: 13th December 2024

Job Purpose

Create and operate MHI’s technical capability to create and manage products and services. Do so whilst balancing the needs of product, engineering, security and compliance.

Main Responsibilities

Primary

• Develop a set of appropriate methodologies and standard patterns for delivering new products and services. Ability to create quick mock-ups and prototypes.
• Employ aspects of product management, solutions architecture, technical design and testing practices. 
• Consider products and services with respect to their lifespan, expected change frequency, support and maintenance requirements.
• Know how to deliver value quickly without compromising security and data protection concerns. 
• Expert knowledge of a range of technologies and languages, with the ability to be hands on and lead a small team of engineers. 
• Ability to consider and select the most appropriate technologies by considering trade-offs, implications, constraints and the needs of the organisation.

Leadership and people

• Inspire technical members of staff, help them grow and follow best practices consistently.
• Manage the concerns of interested parties (internal and external).

• Align all activities to MHI objectives and short term priorities, develop work plans to ensure resource allocation to meet needs.
• Lead on solutions and drive initiatives, ensuring the team delivers on projects

Ways of working and team culture

• Work with the Director to embed the delivery methodologies across the team and organisation.
• Encourage better ways of working to aid ‘shift left’, compliance, automated change and release Where necessary, work to change the mindset and get team buy-in
• Challenge the status quo and manual processes, identifying initiatives to remove bottlenecks
• Ensure best practice followed for implementation, test and verification, change and release
• Apply a culture of continuous improvement based on cost and benefit

Service delivery

• Take on ownership of projects as required
• Define KPIs and metrics to improve observability and drive improvements

• Create a system that keeps the Director informed of progress and issues.
• Ensure service excellence across all MHI staff and data services
• Define project deliverables (definition of done, acceptance criteria) and overseeing delivery. 
• Manage internal and external stakeholders, and represent the Technology Team in partner/supplier meetings.
• Contribute to the selection and due diligence of supplier contracts

Security and data governance

• Ensure development and run best practices are followed and aligned with our ISMS.
• Where required, contribute to cyber registers, documentation and audits (may include ownership and key deliverables strongly tied to IT domain).
• Contribute to data custodian responsibilities 

Person Specification

Essential 

• Knowledge of coding concepts and structures. 
• Experience in one or more of the following: 
  • Core cloud concepts, architectures and best practices (AWS preferred).
  • Ability to act as a data custodian for high-value data, awareness of security and compliance obligations, control options
  • Terraform and/or Cloudformation
  • Github, github actions
  • Docker, Kubernetes
  • Amplify
  • React, node.js, next.js
  • Python, exposure to other languages beneficial (e.g. Java/Kotlin)
  • DynamoDB, mongoDB, RDS
  • Working knowledge of systems lifecycle and the ability to work with key stakeholders
  • Knowledge of single sign on, federated identity and related protocols
  • OKTA
  • Monitoring and troubleshooting
  • Knowledge of high availability architectures
  • CRMs (we use Salesforce)
  • Google Workspace
  • Atlassian (JIRA, Confluence)
  • Mac/iOS and Chrome OS/Chrome Enterprise
  • Understanding of encryption technologies, symmetric/asymmetric, TLS
  • Understanding of RESTful APIs and LTI
• Project management and/or service creation experienced
• Excellent documentation skills
• Experience of supporting critical IT systems
• Excellent communicator both written and verbal
• High problem solving ability, ability to work independently and with ambiguity
• Discipline to stick to development and security best practices and hold ground, whilst remaining pragmatic
• Must have a drive for continuous learning, be committed to learning new skills and/or passing certifications. Must keep up with industry trends and technologies
• Comfortable performing a wide range of activities, including stretching to new skill/experience areas.
• Ability to manage own time, confirm priorities and expectations
• Independent worker, but knows when to ask questions, but comfortable working with the wider IT and Security Team whole organisation
• Creative thinker, but understands the importance of seeing a piece of work through to the end and on time.
• Decisive, proactive, knows when to check the boundaries. 

Desireable

• Good University Degree (thinking skills valued over subject)
• Exposure to ITIL (ITIL Foundation or higher preferred)
• Knowledge of ISO 27001 controls and CyberEssentials + 

We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.

Hours Per week:37.5 hours per week In line with our hybrid working model. Within this role you are required to work in - Person a minimum of two days per week. However, We are open to discuss condensed or part – time hours.

Our Foundation

We are an independent charitable organisation working to build a healthier UK.

Health is our most precious asset. Good health enables us to live happy, fulfilling lives, fuels our prosperity and helps build a stronger society.

Yet good health remains out of reach for too many people in the UK and services are struggling to provide access to timely, high-quality care.

It doesn't have to be like this. Our mission is to help build a healthier UK by:

1. Improving people's health and reducing inequalities
2. Supporting radical innovation and improvement in health and care services
3. Providing evidence and analysis to improve health and care policy.

We'll achieve this by producing research and analysis, shaping policy and practice, building skills, knowledge, and capacity, and acting as a catalyst for change.

Everyone has a stake and a part to play in improving our health. By working together, we can build a healthier UK.

About the role

The role of Change Programme Director is a new, fixed-term opportunity. The successful individual will report into the Chief Operating Officer (COO). And provide strategic leadership of the Foundation’s change programme portfolio (Our Future Foundation and Operational Improvement Programme).You will ensure cohesiveness and strategic alignment, and the effective delivery of change outcomes in accordance with best Organisational Development (OD) practices.

A self-starter you will have experience of leading organisation-wide transformation in a complex environment.And successfully deliver to competing priorities and deadlines.

This is a perfect role for a people leader who is astute, has great interpersonal skills and coaches’ multidisciplinary teams to deliver results and grow organisational capability.   As well as delegating for the COO in his role, some other key responsibilities within your role will include:

• Lead on the design, scope, phasing, and approach to the change programme portfolio, ensuring they are optimal, efficient, and enabling the programme to succeed.
• Work with the wider Corporate Services team, develop change capability across the Foundation, enabling colleagues to operate more effectively and deliver greater impact.
• Lead specific organisational development and design projects and workstreams to ensure compliance, best practice, and people-focussed approach to change implementation.
• Lead on the mitigation of risks associated with change programme – including management of complex suite of dependencies.

How to apply

Our priority is to find the right individual for each opportunity. We are dedicated to building an inclusive workplace that values diversity, which is why we invite you to apply for an opportunity with our Foundation even if you don’t feel you meet every requirement.

To find out more about this role, see the job description. If you would like to apply, please submit your CV, and answer the following application questions:

1. What is your availability to start a new role, and can you commit to a two-year contract?
2. Can you describe a time when you led the design and implementation of a change programme? What approach did you take to ensure it was optimal and efficient?
3. How do you articulate a clear and compelling vision for a change programme to a diverse audience? Can you share an instance where your leadership inspired and motivated your team?

Our commitment to Inclusion and Diversity

We are committed to an inclusive hiring process, where every candidate has the chance to showcase their unique skills and experience in an accessible, and supported environment, to ensure that we can make the best appointment for each job on merit.We welcome applicants from all backgrounds and encourage those from underrepresented groups in this field to apply to us.

We have identified three diverse groups, In particular, we want to achieve a better balance across our organisation between men and women, increase representation of people from black and ethnic minority backgrounds and recruit more people with disabilities. As part of this commitment, we particularly welcome applications from these groups.

Apply to join our team and let's work towards building a diverse and inclusive workplace together.

Help us work together to make the recruitment process and potential future employment more accessible and enjoyable for you.

Advert closing date: 1, December 2024

Interview date /s: W/C 9, December 2024

Passionate about repair? Love working in the community to help people embrace low-waste lifestyles? Ready to supervise a team of volunteers to get our new Fixing Factory up and running? We want to hear from you!

As our Fixing Factory Workshop Manager, you’ll be responsible for the day-to-day operations of our newest Fixing Factory, helping members of the public to fix their broken items, and supervising a successful team of volunteers and freelancers to support along the way. You’ll deliver a programme of activities to teach people the basics of repair and change their mindset around electronic waste.

You’ll be based mainly onsite at the Fixing Factory in North London (exact location TBC), working with a passionate Fixing Factory team including workshop managers for other sites, and a central development and project management team. You’ll also work closely with The Restart Project, our partner on Fixing Factories.

If you’ve got the skills and enthusiasm to manage an inclusive, safe and impactful repair hub in North London, this is the role for you!

About Possible 

Our values Daring, Joy and Community guide our actions and our organisational culture. Here at Possible, we have a vision for a zero carbon Britain that has been built by and belongs to everybody. Our mission is to inspire people in the UK to take the action the climate crisis demands.

We create, build, and share ways people can take meaningful action on climate change together. We translate overwhelming climate urgency into socially just and workable proposals the public can get behind. And we do it all with a can-do attitude and stubborn optimism.

Commitment to anti-oppression

We have made a commitment to make Possible an anti-oppressive place to work. We’re doing the work to undo inequalities and oppressive systems reflected in wider society, and are an inclusive and welcoming group that wants our team mates and the communities we work with to be able to thrive.

We believe that our team and our projects should reflect the diversity of the communities they seek to serve. We particularly welcome applications from marginalised groups, especially people of colour and other ethnic minorities, people who identify as LGBTQIA, disabled people, those who are neurodivergent, people who have experienced mental health challenges and those who identify as working class or have done so in the past.

Benefits

• 35 hour full time work week.

• Flexitime and TOIL.

• 33 days paid holidays including bank holidays (pro-rata) and additionally three days at Christmas when the office is shut.

• Employer pension contribution. 

• Flexible working considered from day one.

• Learning and development plans and budget for all staff.

• Generous sick leave and pay, including paid time off for periods and menopause, gender affirming care, fertility treatment and disability leave.

• Good parental leave and pay and family friendly policies and practices.

• Up to one week (FTE) paid carer days.

• Paid volunteer and study leave.

• Cycle to work scheme.

• Climate Perks - paid journey days for low carbon holiday travel.

• Headspace account (mindfulness and meditation app).

• Options to work remotely abroad.

• Employee assistance programme that includes free counselling sessions and financial advice for you and your family.

• A caring and supportive culture and lots of opportunities for team connection.

• Paid duvet days, when staff need to look after their wellbeing.

• Support and development boost fund.

• Staff discounts on selected climate friendly opportunities.

Interested?

Read the full job application pack, and upload your CV and question responses as per the application pack.

Deadline: midnight (GMT) on Wednesday 11th December 2024

Peer Support Operations Manager

Grade & Salary: PO2 SP 37, £37,888 per annum
Hours: Full-Time: 37.5 hours per week
Contract Type: Two-Year Fixed Term
Location: Hybrid; based at Kensington & Chelsea hubs, Monck St, GWS, and other community spaces in Harrow and Hillingdon
Reports to: Head of Community Services

Are you passionate about the power of lived experience in transforming mental health services?

As an organisation, we’re dedicated to creating a culture where mental health challenges are met with understanding, compassion, and innovative solutions. As Peer Support Operations Manager, you will oversee and develop a range of peer support services, ensuring that they deliver meaningful outcomes for people with mental health conditions. This is a pivotal role, combining operational management, staff support, and strategic development. If you are ready to make a lasting impact in mental health, we would love to hear from you. As the Peer Support Operations Manager, you will lead a team of Senior Peer Support Workers and Peer Support Workers to deliver high-quality services across various settings, including community and inpatient environments. The ideal candidate will be able to manage dispersed teams, work with diverse partners, and ensure the successful delivery of impactful peer support programmes. You will manage multiple workstreams, build strong relationships with NHS and community partners, and ensure services meet key performance indicators (KPIs).
 
You will: 

• Lead the development and delivery of innovative peer support services for people with severe or enduring mental health conditions.
• Support staff to deliver impactful peer support sessions and manage safeguarding and risk.
• Use your own lived experience of mental health challenges to inform service delivery and foster empathy.
• Build strong partnerships with NHS trusts and local community organisations to ensure integrated and holistic support.
• Oversee service monitoring, evaluation, and reporting, ensuring accountability and continuous improvement.

Why join us? 

• Lead a service that values lived experience as a vital part of recovery.
• Be part of an organisation committed to mental health innovation and inclusivity.
• Work with a collaborative team dedicated to supporting mental health in the community.
• Access tailored training and development opportunities to grow your skills.
• Play a key role in shaping the future of mental health peer support across London.

 
Benefits: 

• Hybrid-working if nature of role permits
• Learning and development opportunities
• Cycle to work scheme (interest free lone paid back 12 months period)
• Employee Assistance Programme A 24-hour helpline from Health Assured to support you through any of life’s issues or problems
• Free eye test
• Flexible working
• Interest free loan, those in financial hardship

REF-218286

PLEASE DO NOT UPLOAD A CV OR A COVER LETTER AS THESE ARE NOT ACCEPTED.

Please complete and upload the application form via Breathe HR. Your application will be rejected without a completed application form (Please see vacancy documents at the bottom to download the form)

 If you have any problems with attaching the form, please send it to talent @ bookmarkreading . org

At Bookmark, we have a simple vision: we want every child to read. We improve children’s literacy by promoting a reading for pleasure culture in primary schools, with a focus on supporting children in the most disadvantaged communities. We have been successful in winning a charity of the year partnership with a leading business in the financial sector. This six-figure partnership will be transformational for Bookmark, and we are looking for a confident and experienced individual to lead on all aspects of the partnership. ​

​

The Senior Partnerships Manager will be responsible for managing and delivering the partnership, ensuring that we maximise fundraising and volunteering opportunities, build strong relationships across the organisation, and deliver a high-impact programme of activities that changes the story for children across the country. 
 

Job Description​

• Devise and deliver a detailed plan to maximise the partnership, providing clear overall direction to stakeholders in addition to handling day-to-day delivery​
• Develop and oversee the delivery of activities and events, including fundraising initiatives, employee engagement activities, and awareness campaigns​
• Position yourself as the face of Bookmark within the organisation and nurture high levels of engagement throughout the business including successfully:​
  • building relationships across all divisions and seniorities and provide tailored stewardship to key individuals​
  • building internal networks within the organisation to aid awareness of the partnership and to achieve mutual goals ​
  • engaging staff in a diverse range of volunteering, strategic and fundraising activities and ensuring they feel valued for their efforts​
  • confidently presenting to all audiences and in different settings
  • moving and motivating employees across the two years, keeping the partnership fresh and encouraging repeat support​
  • delivering bespoke reports, presentations and communications, advocating for  Bookmark’s mission and showcasing the impact of the partnership​
• Work with the wider Bookmark team to develop messaging and powerful stories to communicate the partnership and its impact​
• Work with the wider to ensure all elements of the partnership are executed effectively​
• Plan, track and monitor partnership budgets to maximise return on investment, managing resource in order to optimise fundraising opportunities​
• Ensure your work is fully compliant with Bookmark’s fundraising policies and the latest charity legislation and standards of practice​

Person specification

Essential   ​

• Experience of managing six-or-seven-figure fundraising partnerships that deliver on objectives​
• The ability to tailor and design fundraising engagement programmes that meet different audiences’ needs​
• Excellent stewardship and relationship management skills, with experience of using storytelling to help reach fundraising targets​
• Strong interpersonal, verbal, and written communication skills, with the ability to engage a range of stakeholders, both internal and external​
• Excellent presentation skills, with the ability to adapt style to suit the audience​
• Experience of managing, influencing and negotiating with senior stakeholders​
• Superb time-management skills, with experience of managing a varied workload​
• Excellent team-working skills, and enjoyment in working collaboratively with other teams​
• The ability to work with independence, using initiative and problem-solving skills to find innovative solutions and maximise opportunities​
• Excellent project management skills, and experience creating and managing project budgets​
• A confident, friendly, proactive, and collaborative manner​

​Desirable​

• Experience of working in house with a corporate partner’s CSR team​
• Experience of managing high value partnerships within the financial sector 

Location:​ Hybrid working – 3 days per week in Partners Head Office (London City) and Bookmark Head Office (SW1Y, 4LR)

Contract type:​ Fixed term, for 2 years
Salary:​ £45,000-£55,000
Hours:​ 37.5 hours (Monday to Friday)
Deadline:​ 2nd December 2024, 11.59pm

Deputy Manager
 

We have an exciting opportunity for a Deputy Manager, supporting young people and women experiencing homelessness in Exeter.

Position: Deputy Manager
Salary: £28,000 - £35,000 per annum plus benefits
Location: Exeter
Hours: Full-time, including shared on-call duties
 

About the Role:

As Deputy Manager, you will play a pivotal role in overseeing the daily operations of a supported housing project. Working closely with the Registered Manager, you’ll ensure residents receive high-quality, trauma-informed, and person-centred support to help them achieve independence. Your responsibilities will include managing support plans, supervising staff, liaising with external agencies, and fostering a safe and empowering environment. This is an opportunity to make a real difference in the lives of those overcoming homelessness.

Key Responsibilities:

• Assist in the administration and management of the housing project
• Supervise, train, and support staff, sharing on-call duties as required
• Develop and implement individualised support plans
• Liaise with families, healthcare professionals, and external agencies
• Conduct regular assessments of resident needs and adjust plans accordingly

About You:

You will need to be a compassionate and experienced leader with a background in supported housing. Your ability to manage support plans and lead teams effectively ensures residents receive the care and guidance they need to rebuild their lives. Strong organisational skills and a proactive approach to problem-solving are essential, as is your ability to communicate empathetically with residents, staff, and stakeholders.

Key Skills & Experience:

• Previous experience in a supported housing setting (essential)
• Knowledge of leadership practices and move-on procedures
• Proven ability to supervise and lead teams
• Strong organisational and communication skills
• Commitment to person-centred, trauma-informed care

About the Organisation:

You will be working for a Christian organisation providing exceptional care and support across nine sites in England. The charity focuses on empowering young people and women experiencing homelessness to achieve sustainable living. With a commitment to trauma-informed practices and personal development, they strive to make a lasting impact in our community.

Additional Benefits Include:

• Pension scheme and Employee Wellbeing Programme
• Generous annual leave and funded Blue Light Card
• Free ongoing training and development
• Recognition programmes and refer-a-friend bonus

Other Roles You May Have Experience Of Could Include: Supported Housing Manager, Team Leader, Supported Living, Housing Support Officer, Residential Care Deputy Manager, Community Support Manager, #INDSCP.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Events Manager
Leatherhead, Surrey​
Up to £40,000 per annum + benefits (including 25 days annual leave and pension)

About the role:

We are looking to appoint an Events Manager who will be responsible for leading the events programme. This will include developing, promoting and delivering a range of events that maximise income, drives supporter engagement and raises our profile.

Reporting to the Head of Communication, the Events Manager will work closely with the organisation senior stakeholders and the fundraising teams to develop a strategy for special events that drives major funder engagement, cultivates opportunities, and maximises income.

You will manage event committees, nurture relationships with key individuals and positively influence their engagement and contributions to the Rainbow Trust special events and sports programme.

What we’re looking for:

• Friendly, enthusiastic and socially-focused – outgoing, warm and friendly, you quickly connect with others and build effective working relationships.

• A motivating and persuasive communicator – your communication style will provide the information needed in an informal manner.

• Knowledge of the principles that underpin good customer care – you adhere to established guidelines, policies and procedures, and provide excellent customer service.

• You thrive working in a busy environment on multiple priorities simultaneously – results-oriented and a fast learner, you respond quickly to pressure and a changing environment.

• Confident use of MSOffice and some experience of using a database – you have strong attention to detail, are comfortable working with data, and produce high quality accurate work.

• Applications will be particularly welcome from those who have experience of Events– working to secure new events with an understanding of Special Events Committees and networks.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes:

• Flexible working hours to balance home and working life
• Access to the Blue Light Discount Card Scheme, and other rewards and discounts
• Time off in lieu
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
• Bike to work, season ticket loan and payroll giving schemes
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Pension scheme (we will contribute 5% of your salary and you will contribute at least 3%)
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and half day Christmas shopping
• A recommend a friend recruitment referral bonus

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed.

How to apply:

Please send your CV and a covering letter highlighting why your application should be considered above others to us via the link.

Please disclose in your covering letter if you have used AI for any part of your job application.

Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation.

Registered Charity No: 1070532

About the role

We are seeking a dynamic Operations Manager to lead the next phase of our development, building on the strong foundation we've established.

In this key leadership role, you'll ensure smooth, efficient operations across all functions, including finance, HR, facilities and communications, managing a small, dedicated team. Your work will directly support our teams in delivering vital services, reaching key targets and achieving our mission, offering you the chance to make a lasting impact in a growing, purpose-driven organisation.

This fast-paced role requires a proactive, resourceful individual who can manage daily operations while considering the bigger picture to implement new ways of working. As part of the Senior Management Team, you'll also help shape and deliver our organisational strategy.

Additionally, you will have the unique opportunity to co-lead our participation in the London Communities Human Rights Programme, a four-year project aimed at embedding a human rights-based approach in all areas of our work, in collaboration with the British Institute of Human Rights.

Key Responsibilities

• Finances
  • ​Ensure robust financial management and controls, supported by the Director and an external financial consultant, with a focus on achieving value for money; effective risk management; timely and accurate reporting; increased financial literacy within the organisation and efficient use of resources.
• HR
  • ​Lead the development and implementation of HR initiatives, systems and procedures that are efficient, aligned with best practices and reflect our values and strategic goals. Ensure staff are well-supported, with a robust performance management system in place across the organisation. Collaborate with the Senior Management Team to foster a learning culture, enabling staff to work at their best and achieve success as a team.
• Facilities and Compliance Management
  • Ensure efficient management of facilities and full compliance with legal and regulatory requirements across health and safety, data protection, cybersecurity and other operational standards. Collaborate with the Senior Management Team to uphold quality standards, including the Advice Quality Standard, Office of the Immigration Services Commissioner, London Youth Quality Mark and Investing in Volunteers.
• Other
  • Oversee the management of IRMO’s social media platforms and website
  • Oversee the organisation of key events, including our Annual General Meeting, staff meetings, training sessions, strategy day and other organisational events
  • Lead, inspire and manage the Operations team in line with IRMO's policies and procedures, supporting team members to achieve their full potential

Person Specification

• Essential
  • At least three years of experience in a similar role
  • Strong understanding of finance and budget management for an organisation of IRMO’s size (£850,000 turnover)
  • Experience with QuickBooks or similar accounting software
  • Understanding of UK employment law, HR best practices, health and safety, data protection and safeguarding
  • Excellent written and spoken communication skills in English
  • Tech-savvy, including knowledge of Google Workspace and Microsoft applications
  • Strategic understanding of how financial and operational management supports service delivery, with a commitment to continuous improvement
  • Skilled in streamlining systems, processes and procedures for enhanced efficiency
  • Proven ability to take ownership of projects from conception to completion with minimal oversight
  • Highly organised, able to manage workloads and balance tasks effectively in a fast-paced environment
  • Adaptable and proactive, capable of solving problems independently with limited resources
  • Excellent interpersonal skills, with a collaborative approach and the ability to handle sensitive information discreetly
  • Understanding of charity governance and the challenges facing the charity sector
  • Strong understanding of issues facing migrants in the UK, particularly the Latin American community
  • A commitment to IRMO's vision, mission, and values
• Desirable
  • AAT Level 3 Advanced Diploma in Accounting (or equivalent) or equivalent work experience
  • Ability to communicate in Spanish and/or Portuguese

We aim to recruit the most suitable candidate for each role and welcome applications from individuals of all backgrounds. We particularly encourage applications from individuals who identify as members of underrepresented or minoritised groups, as well as from Latin Americans and those with lived experience of the immigration and asylum system, to better reflect the community we serve.

• Ensuring that all requests and 1st & 2nd level queries (phone, email and in-person) are responded to promptly and effectively including providing tours of the Centre to prospective members.
• Interacting with members on a daily basis, delivering a superb experience
• Full responsibly for bookings & payments for all Classes, Clubs, activities, services, membership fees, etc. on the online system the Centre uses (training will be provided)
• Promoting all membership, classes, clubs, activities, special events and services with respective prices and availability to members and visitors
• Processing applications for membership and volunteers as per the Centre’s process.
• Managing drop-in activities which take place weekdays from 9 am to 12 noon. 
• Organising room setup requirements for activities, especially classes, meetings and events
• Maintaining the professional appearance of the office at all times, including ensuring front office filing systems are maintained and up to date
• Training and managing volunteers supporting the front office, Front Office Assistants, ensuring they are aware of their responsibilities and performing to a high standard
• Responsible to making sure members renew on time and membership renewal is up to date.
• Responsible for maintaining all notice boards in the Centre and keeping them up to date with correct posters and announcements.
• Receive and help with various deliveries ensuring everything is received properly and is kept in its correct place.
• Maintaining the activities list, class and clubs registers and the login/out ledger and visitors log for all members, visitors and volunteers.
• Making sure the relevant Health and Safety requirements and other obligations are being met and correctly observed
• Reporting any maintenance issues quickly and clearly to the Community Manager
• Overseeing and ensuring that all administrative processes are carried out in line with the Centre’s policy
• Opening the Centre in the mornings and possibly closing in the afternoon.
• Reconciling money received on a daily basis reporting this to the General Centre Manager
• You might be required to attend/support events out of working hours including weekends. You will receive time off in lieu for any hours you work over your contractual hours

What you need to have?

• Excellent knowledge and understanding of IT systems including MS Office (Word, Excel and PowerPoint).
• Strong organisational skills & ability to multi-task
• Experience of working in a similar role and environment
• Able to demonstrate your ability to provide high quality customer service
• Good numeracy and literacy skills and an eye for detail and accuracy
• Self-motivated and able to work under pressure and on your own initiative without ongoing direct supervision
• Be an enthusiastic, flexible and adaptable team player.
• Understandings the importance of safeguarding
• Ideally living locally or within easy commute to Centre

4,000 professionals, 0 days wasted, 1 incredible purpose.

Face to Face Delivery Manager - Outsourced Partners

£34,000 - £39,000 plus

Reports to: Senior Face to Face Manager

Directorate: Marketing, Fundraising & Engagement

Contract: Permanent

Hours: Full time 35 hours per week (compressed hours or 4 day weeks would be considered)

Location: Stratford, London Office-based with high flexibility (1 day per week in the office)we are also open to flexible working requests such as home working

Closing date: 08 December 2022 23:55

This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply.

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

Recruitment process: Competency based interview via Teams

At Cancer Research UK, we exist to beat cancer.

Cancer Research UK are looking for a dynamic, pragmatic and proactive individual to join us as Face to Face Delivery Manager for our outsourced partners.

As well as having our own inhouse Face to Face Fundraising team, we work with circa 4 agencies who provide us with the resource to engage and inspire the public to sign up to monthly donations supporting CRUK. To date, we have generated over £120m from face-to-face fundraising third-party individual giving activity, having a huge impact for our life saving research

As a Face-to-Face Fundraising Manager, you'll be the driving force behind delivering our ambitious fundraising targets in this area, maximising opportunities, working with a range of agencies, stakeholders and your team to deliver our outsourced face to face acquisition programme in the UK, ensuring its success day to day.

You don't need to have worked specifically in the Face-to-Face Fundraising space previously, but you will need to come with experience of managing multiple agency relationships as well as strong stakeholder management skills.

In return you will have the chance to work within a varied role where you can use your skills and experience to help us beat cancer sooner.

What will I be doing?

• Deliver a face to face fundraising acquisition programme via outsourced partners, in line with agreed strategy and targets.

• Drive the success of the face to face fundraising acquisition programme, ensuring key performance indicators are met, pro-actively looking for opportunities to improve performance, working collaboratively and alongside our outsourced partners in order to do so.

• Ensure appropriate training and compliance monitoring of face to face outsourced partner activity is in place, with timely and appropriate remedial action being taken where needed to ensure Cancer Research UK and industry standards are upheld and an excellent supporter experience is offered.

• Establish, develop and maintain excellent relationships with our suppliers and partners, proactively looking for opportunities to optimise our partnership with outsourced partners, for the benefit of the organisation.

• Lead on the troubleshooting of day to day campaign delivery challenges, acting swiftly to implement workable solutions and ways forward, working closely with the F2F Manager - Outsourced Partners, Individual Giving Operations team, and the relevant stakeholders in order to do so.

• Ensure all operational aspects of campaigns from planning through to execution and analysis are in place and as efficient as possible, putting processes in place to ensure the effective management of campaigns, working with the Individual Giving Operations team and other internal and external stakeholders to achieve this.

• Onboard new suppliers as required, and manage existing relationships through contracts, performance, monitoring compliance and service level agreements, working closely with the Face to Face Manager - Outsourced Partners, in order to do so

What are you looking for?

• Relevant experience of managing agency relationships, contract management, managing performance, meeting or exceeding key performance indicators ( Face to Face agencies would be beneficial but isn't essential)

• Experience of working in a heavily regulated environment and ability to get up to speed with current fundraising regulation

• Relevant experience of planning, delivery and analysis of end to end project activity or campaigns (fundraising or face to face would be beneficial)

• Flexible approach, with an ability to work successfully in a dynamic operating environment

• Proactive approach to problem solving with ability to manage several projects at any one time

• Excellent influencing and negotiation skills - both internal and external stakeholders, and suppliers

• Excellent verbal and written communication skills

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination

Credible: Act with rigour and professionalism

Human: Act to have a positive impact on people

Together: Act inclusively and collaboratively

We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.