Project Jobs

Monday to Friday, 9-5

Covering North Kensington, London – minimum of 1-2 days working in our Kensington office

Closing date: 11th July 2024

What we’re looking for:

• You’re passionate about customer service with excellent communication skills both written and verbal, being resilient with a positive and can-do-attitude.
• You’re exceptionally organised with the ability to self-manage a diverse and varied caseload, prioritising work effectively and delivering a first-time fix to produce high quality work.
• Experience within a customer facing role, preferably within housing management and ideally within the social housing sector.
• A good understanding of tenancy and leasehold management and enforcement is desirable, as well as knowledge of current housing legislation and practice and government policy. 

You will be covering a patch in North Kensington. A minimum of 1 to 2 days working in our Kensington office is required. The rest of the time, you will be out and about in your neighbourhood, using the office as a touch down point.

A bit about the role:
As a Neighbourhood Manager you’ll be the ‘face of Peabody’ and responsible for the specialist, personalised service our customers receive. You will ensure a holistic approach and the delivery of accessible, high quality and value for money services, and will work collaboratively with other teams to ensure safe, thriving neighbourhoods that customers love. You will play a pivotal role in ensuring community safety and supporting the wellbeing of residents, with a particular focus on helping vulnerable residents and families and engaging and working with them in the management of their homes and neighbourhoods. 

You will underpin and improve overall performance within your area, encompassing all aspects of housing management. You’ll also be carrying out estate, scheme and property inspections and will be identifying issues and capturing feedback to continuously improve our services and customer satisfaction, ensuring lessons learnt help us to improve the service we provide. 

This role will require a Basic DBS check before a start date can be confirmed.

As part of this exciting role, you will have the opportunity to broaden your skills and enhance your professional development by undertaking a level 3 qualification in housing management, supported by us, if you do not already hold a level 3 qualification or above in Housing. We believe in investing in our employees growth and success, and we are committed to providing the necessary resources and support to help you excel in your role.

By pursuing a level 3 qualification, you will gain a deeper understanding of housing management principles, best practices, and regulatory frameworks, empowering you to make a significant positive impact in the field. This opportunity allows you to combine practical experience with comprehensive academic knowledge, ensuring you are equipped with the skills and expertise to thrive in your role.

A bit about us
It started over 160 years ago with one man’s desire to improve the lives of poverty-stricken Londoners. Today, we have 107,000 homes and 220,000 residents across London and the Home Counties and around 20,000 care and support customers. But the desire remains the same – to create homes and communities where people can flourish. 

Here just a few of the benefits of working at Peabody: 

• Flexible and hybrid working (depending on the role) 
• Up to 30 days’ annual holiday plus bank holidays  
• Competitive salaries that are benchmarked regularly against current market rates  
• Two additional paid volunteering days each year  
• Flexible benefits scheme, including family friendly benefits and access to a discount portal
• 4 x salary life assurance
• Up to 10% pension contribution

Reporting to: Head of Services

Salary: up to 40k based circa on capabilities and experience

Join Our Team at Mind in Tower Hamlets, Newham, and Redbridge!

Are you a dynamic leader with a passion for mental health and community support? Mind in Tower Hamlets, Newham, and Redbridge is searching for an outstanding individual to serve as a Service Manager. This role involves managing and leading the Tower Hamlets Recovery and Wellbeing Service, which includes the Connecting Communities, Safe Space Café, Sakinah Project and Supported Self-Help Programme.

About Mind in Tower Hamlets, Newham and Redbridge

Mind in Tower Hamlets, Newham & Redbridge is a local Mind association and community mental health charity. We endeavour to make sure that everyone with a mental health or emotional issue has somewhere to turn for advice and support.

Our vision is a society where everyone is accepted and included; where there is no stigma or discrimination towards people because of mental health issues; and where our clients' needs and ambitions are supported.

We provide support services- including for those in crisis, to raise awareness and deliver activities, groups and events through our work in Tower Hamlets, Newham and Redbridge. We work closely with other organisations to ensure we deliver a high-quality and diverse range of services to people in the local area.

About the Role

Role Overview:

As a key member of our team, you will:

• Manage and Lead Services: Oversee the daily operations of our Recovery and Well-being Service in Tower Hamlets, alongside some smaller contracts, ensuring that all commissioning targets and KPIs are met.
• Performance Management: Ensure all contract requirements, including KPIs and client satisfaction, are achieved through effective and considered performance management.

• Leading a high-performing Team: Inspire and manage a dedicated team of staff. Your leadership will foster a positive, resilient, and effective team culture.

• Promoting and delivering a Recovery-Focused Service: Implement and champion recovery-oriented practices that empower service users to achieve their personal goals and improve their well-being.

We Would Love to Hear From You If You Have:

• Service Delivery: Demonstrable experience of working within a charitable service delivery organisation.
• Leadership Skills: Proven experience in leadership and people management.

• The ability to plan, monitor and evaluate services, to ensure that they are responsive to the needs of the clients, meet the purpose they have been commissioned for and fulfil the service specification.

• Relationship Building: Ability to build strong and enduring relationships with a range of partners.
• Trust Building: Ability to rapidly form and sustain trusting relationships with service users/carers and other peer support workers and professionals.
• Budget Management: Experience working within agreed budgets and managing resources effectively.
• Community Engagement: Proven ability to proactively work with ‘seldom heard communities’ ensuring services are culturally sensitive and appropriate, including but not limited to racialized communities, faith communities, LGBTQ+ communities, and other marginalised groups.
• Prioritisation and Problem Solving: Ability to prioritize workloads, problem-solve, and operate in an agile manner.
• Service Quality: Demonstrated ability to manage services effectively and ensure high quality.
• Innovation and Change: Support for innovation and organisational changes, seizing opportunities to influence the organisation's future direction.

The closing date for applications is Wednesday 15th July at 23.59hrs

If you would like to discuss the role before applying, please feel free to contact Emmanuel from Diversifying Group. 

Our Commitment

MindTHNR is committed to being an Anti-racist/Anti-discriminatory Organisation – we are advocates for racial justice and equality for all members of our community. We will continue to listen, learn, and keep taking action to influence change. This is not a tick-box exercise for us, this is for our community, this is for our staff, this is for all those who have faced inequity and inequality based on their gender, sexuality, ethnicity, religion, disability, and age. We may just be starting, but we won’t stop!

Accessibility and Adjustments

We are committed to providing reasonable adjustments throughout our recruitment process and we will always endeavour to be as accommodating as possible. 

Roma Support Group (RSG) was established in 1998 in order to improve the quality of life of Roma migrants.

We are seeking to appoint a motivated person to provide advice to Romanian-speaking Roma migrants on a range of areas including welfare benefits, debt/money management and housing.

Key details

• Job title: Romanian-speaking Advice and Advocacy Worker
• Ref: RoM 58
• Location: London
• Special Condition: Office-based work, London-wide travel
• Hours: 21 hours per week
• Salary: £29,593 pro rata per annum (actual £17,756 per annum)
• Pension: B&CE, The People’s Pension
• Duration: The post is funded for an initial 12 months, with the potential to extend term subject to continuation funding being secured
• Closing Date for Applications: Monday, 15/07/2024 at 8am
• Interview Date: Monday, 22/07/2024 in-person at our Bethnal Green office

About you

• Fluency in Romanian;
• Good spoken & written English;
• Excellent communication skills;
• Experience (paid or unpaid) of helping people in the areas of welfare rights, money/debt management, housing and combating poverty;
• Knowledge and empathy with issues affecting Roma migrant communities in the UK;
• Willingness to travel London-wide.

Please see Job Description and Person Specification for full details (attached and available on our website).

If you have any questions or would like to talk to us about applying for this role, please contact us (contact information in job pack).

The members of our Preventative Support Services team are highly skilled, passionate and committed, so we are looking for a leader who can both support and inspire them. The successful candidate will be skilled in leading a team as well as able to work as part of the team, hands-on if needed. They also will be personable, reflective, and tenacious, always striving to provide what best helps Carers, and the people they care for, to lead fulfilling lives.

As well as being a Line-manager, you will be part of the ‘Senior Leadership Team’ led by the CEO. To enable your professional wellbeing and development, you will have regular supervision, be supported by a Senior Manager as well as your peers, and have access to external training and mentoring chosen by you.  

The post-holder will have experience of overseeing, developing and evaluating services for Carers, or perhaps mental health, wellbeing, or similarly targeted information, advice or support services or projects. You must demonstrate experience working in partnership with health, social care and other voluntary sector organisations and have a good understanding of, and be flexible to, the needs of Carers as well as the organisation.

About Us

At St Nicholas Hospice Care, we are dedicated to providing compassionate care and support to individuals facing life-limiting illnesses. Our mission is to make a meaningful difference in the lives of our community members, ensuring that no one faces their journey alone. We are looking for a dynamic and driven Senior Marketing Officer to join our team and help us continue our vital work.

Your Role

As the Senior Marketing Officer, you will be at the heart of our marketing efforts, leading initiatives that communicate our mission, engage our community, and drive positive change. You will work closely with our Head of Marketing and a dedicated team to craft and execute marketing campaigns across various channels which make an impact.

Key Responsibilities

Lead and inspire: Take charge of planning, executing, and optimising marketing campaigns that resonate with our audience. You’ll bring energy and creativity to every project, inspiring the team and driving results.

Project management: Organise and manage multiple projects, ensuring tasks are completed on time and within budget. Your pragmatic approach and organisational prowess will keep everything running smoothly.

Content creation: Oversee the development of engaging content for digital, print, and social media. Your meticulous attention to detail will ensure our messaging is consistent and compelling.

Stakeholder collaboration: Work closely with internal and external stakeholders, bringing people together on shared marketing goals to benefit the Hospice.

Analytical insights: Monitor and report on campaign performance, using data-driven insights to refine strategies and improve effectiveness. Your analytical skills will be key to our success.

Who we’re looking for

We are seeking a candidate who embodies the following qualities:

• People-oriented: You thrive on building positive relationships and working collaboratively. Your communication skills are exceptional, and you enjoy engaging with a diverse range of people.
• Energetic and passionate: You bring enthusiasm to your work, driving projects forward with a positive attitude. You are motivated by the opportunity to make a real impact.
• Organised and detail-oriented: You are meticulous in your approach, ensuring that all aspects of your projects are well-coordinated and executed to a high standard.
• Audience-centric: You have a deep understanding and appreciation for tailoring your marketing efforts to engage and resonate with our audience.
• Pragmatic and Resilient: You balance creativity with practicality, finding solutions to challenges and adapting to changing circumstances with ease.

What we offer

Our Values:

We are guided by our core values of Compassion, Accountability, Respect, and Equity. At St Nicholas Hospice Care, we foster a supportive and inclusive environment where everyone is valued.

Working environment

• Meaningful work: Make a real difference in your community by supporting a cause that truly matters. Your work will directly impact the lives of those we care for.
• Supportive team: Join a team that values working together, support for each other, and doing the best it can for the Hospice.
• Community Involvement: Engage with the community through various events and initiatives, building connections and fostering a sense of belonging.

Benefits

• A Health Cash Plan & Wellbeing programme
• 25 days annual leave increasing to 29 with service (pro-rata for part-time employees)
• Enhanced Occupational sick pay scheme
• Access to a group pension plan or if you have a current NHS pension, we can offer a continuation of your plan (subject to criteria)
• Life assurance

Equal opportunity statement

St Nicholas Hospice Care is an equal opportunity employer. We welcome applications from all individuals regardless of race, gender, disability, religion, belief, or sexual orientation.

Thank you for considering the Team Leader role with Redthread. We are a team of compassionate, collaborative and courageous professionals committed to empowering young people to change their lives.  

Please check out our website for more information on the services we provide and learn more about us, including our commitment to safeguarding, equity, diversity and inclusion. Here is an animation that was created with our Youth Ambassadors, and these clips, C4 News- Young Womens Service, BBC News - YVIP and ‘A day in the life’ will give you a taste of what we do every day.

Job Description

Post Title:    Team Leader

Location:  The post will be based primarily at Queen Elizabeth Hospital (QEH) Woolwich. However, all Redthread team members must be flexible about supporting other sites when needed. Regular visits to Redthread’s main offices and other projects and activities at various locations across London, the Midlands, and the UK will be required.

Hours:  37.5 hours per week. The nature of Redthread’s work means that regular evening and weekend working is required. You will be required to work shifts to ensure that the team cover from 7:30 am to 9 pm each day between them.

Salary:       £38,424.75 per annum + benefits 

Contract type:     12-month fixed term, with the possibility of extension subject to funding.

DBS Check Required:  Confidential Declaration/Enhanced with barring (Child and Adult Workforce)   

Work area:     Service Team

Responsible to:    Programme Manager

Purpose of the Post

• Support the Programme Manager to oversee effective and consistent delivery, performance, and quality assurance across the health settings, working with the Director of Services and other leaders to enhance and develop the offer. Including through involving young people in service design and development aligned to the Redthread Youth Participation Strategy.

• Lead Redthread teams delivering services, ensuring that Redthread’s models of intervention are delivered consistently and appropriately to all young people accessing the services.

• Build and maintain strong working relationships with a broad range of partners and agencies, including clinical teams, hospital staff, Redthread’s stakeholders, project partners, and voluntary and statutory agencies working with young people.

• Be part of the team at Redthread, contributing to the development of our programmes and assisting with other projects and activities as required.

How to apply:

If this sounds like the right role and organisation for you, please go to our website where you will find a downloadable job description with a person specification, including details of the terms and conditions of the post.

We encourage you to read through the job pack and the person specification carefully, as we will shortlist applications using the essential criteria.

Impact Coordinator

Location: Bromley by Bow
Job Type: Full time, 35 hours
Contract Type: Permanent
Salary: £31,000 per annum

The Impact Coordinator will support the Centre’s impact management and research strategy through a robust analysis of our clients current and future programmes of work, to ensure they achieve their aim of enabling their community to thrive and can communicate the difference their work is making, clearly and with confidence.

This role builds on their significant investment in the development of their evaluation principles, the development of the Outcomes Framework, the CRM development, community research and in team ability and capacity to engage with data and impact.

The role will promote a positive culture of collaboration, innovation and inclusivity across the organisation and with external stakeholders. It will also support the development of innovative, inspiring and viable service propositions.

Key responsibilities

The role includes the following duties however these may change as the post evolves:

• Work with the delivery teams to ensure they collect the right data, qualitative and quantitative, to demonstrate their impact.
• Support the delivery of a common evaluation approach across the organisation, building on commitments to current and future funders
• Regularly check data quality (both qualitative as quantitative) and raise gaps / issues / concerns to the attention of the Impact Manager and Joint Heads of Delivery and Impact
• Support the further development and implementation of the CRM (shared database) across all areas of delivery.
• Support effective data collection through various methods e.g. supporting reflective sessions, running interviews and focus groups, support at events, facilitating project reviews etc.
• Working with the delivery teams and the Impact Manager, support the development of a culture of engagement with impact data (both qualitative and quantitative) and learning across the delivery teams
• Help make and maintain in-house system adaptations to support our impact management
• Working with the Impact Manager, write CRM scoping requests
• Working with the Impact Manager, develop a regular cycle of internal impact reporting and produce relevant reports on time and at high quality and support project evaluations of internal and partner projects
• Support the delivery teams as well as the Income Generation and Marketing teams by responding to requests for information and insight with robust and persuasive data and reporting
• In general, proactively search to deepen their understanding of the impact of their work, explore improvements to their data collection and analysis and share it across the organisation through training and process improvements
• Work proactively with our clients (and where relevant GP Practice) staff to provide timely feedback on the support provided to individuals

Essential skills, experience and knowledge

• Commitment to the vision and mission of the organisation
• Knowledge and understanding of the social determinants of health and how they impact on integrated services in a community setting
• Understanding of the systemic inequalities and barriers that people in their community face and a commitment to antiracist and inclusive practice
• Previous experience of embedding and managing impact frameworks and reporting within an organisation
• Understanding of a mixed method evaluation approach, founded on a theory of change
• Experience of primary qualitative data collection and analysis
• Experience of report-writing to a high standard
• Strong analytical skills – naturally curious and inquisitive
• Experienced database user with the demonstrable ability to learn new systems quickly
• Ability to easily communicate complex information to various audiences and to support the use of data to inform decisions and tell stories
• Strong experience of building and sustaining positive relationships, and able to positively influence internal and external stakeholders
• Flexibility and a willingness to work in innovative and non-traditional ways

Desirable experience

• Experience of Microsoft Dynamics highly desirable
• Experience of creative and inclusive research methods, such as participatory appraisal tools, and of reflective practice
• Advanced Microsoft Excel skills

You may also have experience in the following: Social Worker, Link Worker, Advise, Counselling, Not For Profit, Charity, Advocacy, Nursing, Advice Worker, Service Coordinator, Project Coordinator, Service Delivery, Impact Manager, impact assessment, etc.

REF-215 128

The Charity:

Fresh Futures is a regional charity working with vulnerable and disadvantaged children, young people and their families, within Kirklees and surrounding areas. Our vision is that all young people have opportunities for a better life, now and in the future. We are thoughts leaders and together with partners, we deliver outcomes through four interwoven strands of activity - providing education services and facilities, building healthy relationships, promoting health and wellbeing and improving employability skills

Job Overview:
We are seeking an enthusiastic Income and Engagement Officer to join our team. The successful candidate will play a vital role through income generation activities and engaging with stakeholders to support our charity's mission

Purpose of the job:

• Supervise income generation through a diverse range of sources including, but not limited to, corporate and community fundraising and grants and trust applications
• Delivery of marketing and communications across the charity
• Internal and external event delivery
• Project delivery of discrete projects and fundraising campaigns
• Involvement in volunteering activities

Knowledge, training and experience:

Essential

• Knowledge and experience of Microsoft Packages
• Ability to work to given deadlines and prioritise workload
• Knowledge of a range of fundraising approaches and marketing techniques
• Ability to engage and maintain relationships with internal and external stakeholders

Desirable

• Experience of working within a fundraising team, generating income and assisting with fundraising events
• Experience of working within a fundraising team, generating income and assisting with fundraising events
• Experience of working within the voluntary sector
• Experience of Canva, CRM systems, Google Analytics and social media scheduling platforms
• Knowledge of Kirklees and surrounding areas

Key personal characteristics

• Team player
• Flexible and reliable
• Ability to work in a busy and fast paced environment independently
• Willing to work out of hours on occasion if required

How to apply

CVs are not accepted as part of the application process. Please ensure you fully complete the application form. If you have a disability that prevents you from completing the application  form, please contact us to discuss.

Use the job description and person specification as your guide and give specific examples, where possible, to demonstrate how you match the requirements for this post.

Please sign the declaration on the final page of the application form. If you are submitting your application electronically, you will be required to sign this page if invited for interview.

Administrator

Job Type - Part Time, permanent
Salary - £11,898 per annum
Hours - 20 hours per week
Location - Birmingham

Do you believe in social justice, fairness and giving people a second chance? So do we. These values have allowed us to change lives, build stronger communities and reduce crime for more than 50 years.

And we are committed to making an even bigger impact in the future.

That means putting the people we help at the heart of everything we do - always delivering our services and support to the very highest standards of quality and compliance. Nothing less will do.

So, join our team as an Administrator to support the team with case work, ensuring that all procedures are met and are in line with our contract and service requirements.

Duties and responsibilities include but are not limited to:

 

• Work collaboratively in a multi-agency setting as required. This includes maintaining professional relationships and appropriate confidentiality of information.

• Manage data systems and develop effective methods of data processing.

• Understand the main Microsoft Office programmes and an ability to use case management systems to record project activity.

• Ability to scrutinise data in order to produce detailed project reports.

• Actively contribute towards meeting team performance targets in respect of the service

• Maintain up to date records via relevant and appropriate systems within specified timeframes and produce reports as required.
  
  
• Positively promote and represent Nacro at all times, building strong relationships with colleagues to work as part of an integrated team focused on meeting the needs of services users/learners.
  
  
• Adhere to Nacro’s Safeguarding and data policies and procedures at all times and comply with legislation and statutory duties and data controls protocols.

• Act in line with, promote and carry out all responsibilities with full regard to Nacro’s Equality and Diversity Policy.

The ideal candidate must have previous experience with General Administration and will need to be:

·Proactive with a good telephone manner

·Organised with a good eye for detail

·Strong IT & MS Office skills

A Basic DBS check will be required for this role. 

For Nacro's Full Benefits please click .

For a Role Profile please click .

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK. It is a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £10.5m.

We are looking for a Tennis Development Officer to support with the development and delivery of our Tennis Programme as our inaugural focus sport. The role combines coaching delivery with desk-based sports administration. We are looking for someone passionate about developing tennis in all forms; an experienced coach who is confident with coaching beginners through to talented athletes.

Interviews will take place week commencing 12 August, 2024.

Weekly Hours: 29.2 hours (0.8FTE)

Contract: 1 year fixed term

Do you have a strong knowledge of the service and opportunities provided by the LTA? Do you have experience of coaching adult individual players across a range of ability levels? Have you got knowledge of key tennis facility sites in London?

The post holder will need to ensure high quality tennis coaching for all tennis club activity, including BUCS and LUSL team training. This will be achieved through a combination of direct coaching delivery and coordination of a wider tennis coaching network. They will also support the Sports Administrator with developing relationships with new tennis facility partners, and maintain strong relationships with all key external stakeholders including the LTA. The role holder will also deliver beginner-friendly coaching for our ‘Learn to…’ tennis sessions.

We are looking for people who will thrive in a fast paced, rewarding role helping to change the lives of young people. We have vacancies in our centres in Bridlington, Bradford and Hull. 

We believe that our Graduate Scheme is one of the most exciting in the charity sector. We provide exceptional training and experience, and the opportunity to work with young people and colleagues who will challenge and inspire you.

IntoUniversity is an award winning charity that runs local learning centres in the heart of communities where the young people we support live.

Our centres provide an innovative education programme which includes: practical learning support, motivational and confidence-building activities for children and young people aged 7-18.

Our aim is to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential.

As the UK’s leading university access organisation, our staff team is helping thousands of young people each year. We currently have forty one centres and extension projects across England and Scotland. We have a number of new centres planned for 2023 to 2024, and ambitious plans to scale up our provision further over the coming years.

If you believe that all young people deserve the chance to develop their talents regardless of their background and want to play a part in helping them succeed, then we would be delighted to hear from you.

Application deadline: There is not a fixed deadline. Instead, we will be assessing applications on a rolling basis and will appoint

Start date: 29th July 2024

Salary: £27,400 per annum

Working hours: Monday, Thursday from 09.30 to 18.00, Tuesday, Wednesday, Friday: 0900 to 1730

Staff benefits:

• 33 days (including bank and public holidays)

• Plus additional 2 closure days in December and 1 day in July

• Plus additional length of service entitlement (one day per year of service, up to 5 days)

• Employee Assistance Programme

• Life Assurance

• Staff in FOCUS – rewards, competitions and prizes across the year

• Interest free new starter loans of up to £1,000

• Summer working hours

• Cycle to Work Scheme

• Corporate eyecare scheme

• Employer pension contributions of 6% from April 2024

As a charity with social mobility as its core objective, IntoUniversity is wholly committed to equality of opportunity. We work with children and young people from a diverse range of backgrounds, and we believe that our staff team should be similarly diverse and representative.

The more inclusive we are, the better our work will be, and we recognise that we have much more to do in this regard. We are committed to building a culture where students, staff and volunteers are valued for the unique people they are.

We therefore encourage applications from candidates from as wide a range as possible of ethnic, cultural and social backgrounds. In particular, we actively and warmly welcome applications from Black, Asian and minority ethnic candidates, male candidates and candidates with a disability as they are currently under-represented within IntoUniversity.

Individual Giving Executive 

Do you want to join an ambitious committed giving team who raise vital funds for the families that come to Great Ormond Street Hospital?

We are hiring for an Individual Giving Executive to join our Committed Giving team in our dialogue team. This role is responsible for providing day to day project support, working with internal stakeholders and managing agency partners to ensure fundraising campaigns deliver. This is an opportunity to work on a huge campaign and play a key role in fundraising for the Children's Cancer Centre.

About You 

We’re looking for:

• A creative and self-motivated individual.
• Previous project management experience.
• Exceptional attention to detail. 
• Ability to manage multiple projects simultaneously. 
• Experience managing external relationships. 
• The ability to build great relationships with internal and external stakeholders. 

Previous experience with regular giving programmes (cash, direct debit, weekly lottery products) would be beneficial for this role but it is not essential.

If you’ve got project management and relationship building skills and want a high impact role, we want to hear from you. 

About the Team

The Committed Giving Team is a high achieving, fast-paced team responsible for the acquisition and retention of committed/ regular donors. The team work across 3 key areas; Acquisition, Direct Dialogue Acquisition (Face to Face channels), and stewardship,. The team work closely together with the shared aim of delivering exceptional supporter experience and raising the reliable income the hospital needs to help provide extraordinary care for seriously ill children and their families. 

How to apply

Please click on the apply button in the top right hand corner where you will be taken to a short application form to complete. You are encouraged to include a cover letter with your application and should refer to the ‘Gosh Charity Pack’ on the Careers Page of our website before you apply.

Closing Date: 10th July 2024

About The Charity

Every day brings new challenges at Great Ormond Street Hospital (GOSH). Every day, over 750 seriously ill children from across the UK arrive for life-changing treatments. Every day, young lives hang in the balance as patients, families and staff battle the most complex illnesses. And every day, the brightest minds come together to achieve pioneering medical breakthroughs that change the lives of thousands of children – and change the world. This extraordinary hospital has always depended on charitable support to give seriously ill children the best chance to fulfil their potential. Without donations, Great Ormond Street Hospital Charity can’t help fund ground-breaking research, advanced equipment, child and family support services, and the rebuilding and refurbishment of wards and medical facilities. Our staff help to raise these vital funds for the hospital. A better future for seriously ill children starts with you.

Along with being awarded the ‘Sunday Times Best Places to Work 2023’, we were delighted to be recently awarded the Charity Times Fundraising Team of the Year 2023. 

Our commitment to Equality, Diversity and Inclusion 

A more diverse workforce will enable us to deliver even more impact and we particularly encourage applications from communities which are under-represented in the charity. This includes people from ethnically diverse backgrounds, disabled people or those with long-term conditions, LGBTQ+ communities, and those from less advantaged socioeconomic backgrounds. Further information on our EDI strategy can be found on our website.

As a Disability Confident Committed Employer we are more than happy to make reasonable adjustments wherever possible throughout the recruitment process. For more information on this please contact us.

Applications will be reviewed on an on-going basis and we reserve the right to close the role prior to the closing date, should a suitable applicant be found. Therefore, you are encouraged to apply right away, to avoid disappointment.

REF-215 108

Communications & Engagement Manager (Dotdigital Expertise) - CSSC 

We are seeking a dynamic Communications & Engagement Manager to join our team and play a key role in developing and executing strategic communication plans that reach and engage our membership base. You will be responsible for fostering brand awareness, member loyalty, and increased participation in CSSC activities. 

Responsibilities: 

• Develop and implement a comprehensive communication strategy across various channels, including email, social media, website content, and internal communications, specifically tailored to a membership organisation like the CSSC. 

• Manage and execute email marketing campaigns using Dotdigital, including design, copywriting, A/B testing, and reporting. 

• Leverage marketing automation tools within Dotdigital to streamline campaign workflows and trigger personalised messages based on member behaviour and activity participation. 

• Analyse campaign performance metrics (open rates, click-through rates, conversion rates) and make data-driven recommendations for optimisation, focusing on RFM (Recency, Frequency, Monetary Value) segmentation for targeted campaigns specific to member types or interests. 

• Segment member lists based on demographics, participation history, website behaviour, and membership category to deliver highly personalised messages that encourage engagement with CSSC activities. 

• Collaborate with design and marketing teams to create high-quality, engaging communication materials that resonate with a sports and leisure audience. 

• Manage and maintain our customer relationship management (CRM) platform, ensuring data accuracy and segmentation for personalisation efforts tailored to member profiles. 

• Lead and manage a team responsible for social media strategy and community management across various platforms. This includes content creation, scheduling, posting, and monitoring engagement metrics. 

• Develop and nurture relationships with key stakeholders across the CSSC. 

• Stay up-to-date on the latest communication trends and best practices in email marketing automation and personalisation, particularly within the membership organisation and sports participation landscape. 

• Demonstrate a track record for innovation and development in communication strategies, implementing new and creative approaches to drive engagement and participation within a membership organisation. 

Qualifications: 

• 3-5 years of experience in communications, marketing, or a related field, with a demonstrated understanding of membership organisations. 

• Proven track record of success in developing and executing email marketing campaigns using Dotdigital (or similar platform), with a focus on automation and personalisation for a member-based audience. 

• Strong writing and editing skills with the ability to craft clear, concise, and engaging content that promotes sports and leisure activities. 

• Experience in social media management, including content creation, scheduling, and community engagement. 

• Excellent analytical skills with the ability to interpret data (including RFM analysis) and translate it into actionable insights specific to member engagement and participation. 

• Experience with project management and the ability to juggle multiple priorities. 

• Proficient in Microsoft Office Suite and Google Workspace. 

Bonus Points: 

• Experience with content marketing (blogging, social media content creation) targeted towards a sports and leisure audience 

• Experience with marketing automation platforms beyond Dotdigital 

• Proven ability to generate creative and engaging content promoting physical activity 

• Experience with data visualisation tools 

We offer a competitive salary and benefits package, as well as the opportunity to work in a dynamic environment that promotes health and wellbeing through sports and leisure activities. If you are a passionate communicator with a results-oriented mindset and a love for personalisation and automation within the membership organisation space, with a strong track record for innovation.

We are an ambitious foundation committed to transforming the life outcomes for people throughout the UK and beyond. Our focus is special needs education, supported employment, myeloma research and wildlife conservation. With assets of over £22m, we make grants of up to £1.5m a year. We have the ambition to grow in size and impact.

We are celebrating ten years of tackling challenging societal problems and delivering transformational outcomes. So far, we have established a world class special needs school, set up DFN Project SEARCH which makes full time employment a reality for young people with disabilities and learning needs, delivered cutting edge work to support Myeloma research and within wildlife conservation we are moving at pace in our partnership with The Pangolin Project.  But there is so much more to do.

We looking to appoint our next Director to take us into our next decade. The Director will work closely with the Founder and Chair, David Forbes-Nixon. They will lead the delivery of the Foundation’s strategy, establish, direct and maintain relationships with partner charitable organisations, grant beneficiaries and around Whitehall, in pursuit of the Foundation’s aims. They will work closely with the Trustees across the areas of focus and ensure operational and financial guardianship of the DFN Foundation.

This is an exceptional opportunity for an individual who is passionate about transforming the lives of disabled people, highly entrepreneurial and a self-starter in approach. We are looking for someone who can bring senior level experience with a track record of high-quality execution to this role. If you are a committed and collaborative individual who can bring exceptional influencing and relationship building skills, we want to hear from you.

Saxton Bampfylde Ltd is acting as an employment agency advisor to the DFN  Charitable Foundation on this appointment. For further information about the role, including details about how to apply, please visit Saxton Bampfyldes website using reference RBPDA. Alternatively, telephone +44 (0)20 7227 0880 (during office hours). Applications should be received by noon on Monday 22 July.