Project Coordination Jobs

ABOUT US 

We are National Energy Action (NEA) – and our vision is to end fuel poverty; our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe, however, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK.  Never has this been more important than today.

NEA’s teams are friendly, knowledgeable and are dedicated to what we do.  We are proud of our expertise and proud of the service we deliver to our clients.

We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives each and every day.

THE ROLE 

NEA is looking to appoint new Warm and Safe Homes (WASH) Advice Line Co-ordinator posts on a full time (37 hours per week) basis; but we are happy to receive applications from candidates who may wish to work part time hours as we would be prepared to appoint posts as job share opportunities. Please state your preferred working pattern in your application and we will discuss this at interview.

WASH Advice Line Co-ordinators will be the first point of contact for vulnerable householders who are contacting the charity for a range of energy related advice matters. Co-ordinators will need to be empathetic, polite and have good listening skills but may also need you to be assertive and confident in order to provide support to clients, some of whom may be in difficult circumstances. 

Whilst call centre or customer service experience will be advantageous, empathy and an ability to understand client needs is paramount and our training will give successful candidates the knowledge to succeed in the role.   

The post holder’s main responsibilities will be to deal with customer and partner emails, calls, live chats and off- line tasks. These will include:    

• Provision of day-to-day support to our customers and partners (referral organisations) on any queries, or issues, through answering telephones calls and emails.   

• Process, resolve or escalate client queries within the WASH and wider team in line with the internal process.   

• As a WASH Advice Line Co-ordinator, you’ll be in the front line of the provision of solutions to client queries and issues as part of a wider team.  

• Maintenance of appropriate client records and necessary data using client management systems to ensure the progress of work towards project targets is monitored and that project outcomes are fully recorded.

The post holders will be responsible for the delivery of a range of projects which will demonstrate good practice in delivery of affordable warmth for low income and vulnerable householders.

The posts sit within the Communities Directorate and are part of a dynamic and caring team of professionals who go the extra mile to support their clients, some of whom may be in difficult circumstances.

WHAT YOU WILL NEED TO SUCCEED 

You should be able to demonstrate understanding or experience of energy efficiency, you will be empathetic and be a good listener – as well as demonstrable experience of responding to the needs of clients in direct contact settings.  You will have the ability to work with a wide range of people and demonstrable experience of working with vulnerable householders, low income and/or other disadvantaged groups.

You will need excellent interpersonal and communication skills with the ability to build trust and rapport with a range of communities and individuals.

An awareness of the environmental, social and economic problems of deprived areas and the roles of the public, private and voluntary sectors in tackling them, is desirable, although not essential.

NEA has several office locations throughout England, Wales and Northern Ireland, and welcomes applicants from all regions.  Home working and office-based locations are available depending on proximity to a NEA office. Preferences will be discussed with candidates at interview.  Post holders must be resident within the UK and be able to provide their Right to Work in the UK. Hybrid working is subject to a risk assessment to ensure the working environment is appropriate under health and safety and GDPR requirements. 

WE ARE OFFERING: 

• £25,992 – £30,558, Scale 4 - 5, Points 7-17. New appointments will usually begin at the starting point of the scale. 

• 18-month fixed term contract. 

• 11½% non-contributory pension. 

• 25 days annual leave (FTE) plus additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum. 

• Flexible working arrangements including the opportunity for hybrid working. 

• Enhanced family friendly payments. 

• Employee Assistance Programme. 

• Employee benefits platform. 

The closing date for all applications is Friday 06 December 2024 at 12:00 noon.  We anticipate interviewing in the week commencing Monday 16 December 2024. Only shortlisted candidates will be advised of the interview date.  Full details of the posts and an application form are available on our website.

Please be aware that National Energy Action is not a sponsoring organisation. Therefore, the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently. 

HOW TO APPLY: 

Please apply by clicking 'apply now'.

Please note CVs will not be accepted as part of the application process.  No recruitment agency or advertising enquiries please. 

NEA aims to be an equal opportunities employer.  We welcome applications from all people with the necessary skills and experience for the post.   Charity Registration No. 290511.  Company Registration No:  01853927 

Age UK Lambeth’s vision is to work closely with residents, closely to where they live, remain relevant and to respond locally to rising needs. We want to ensure that we are easy to access, working with local communities and providing the best support we can to residents and our partners such as secondary care. Hospitals need to free up beds by discharging patients who do not need to remain in hospital. Despite the pressures we want discharges to be safe, successful and as painless as possible for patients. We also want to ensure a patient is not readmitted into hospital. 

The Hospital Discharge Community Support Coordinator will match Age UK Lambeth (AUKL) volunteers and partner organisation volunteers to support a patient's discharge. Volunteers could provide support with transport, practical support such as food shopping or completing home safety checks. Upon discharge volunteers may continue supporting patients for up to 4 weeks, providing support in person (at the individual's home or in the community) and over the phone, linking them into support services and helping them access the community to prevent hospital readmission.

What you’ll be doing?

1. Oversee the development of a new, inclusive volunteer programme that offers a range of diverse and challenging volunteer roles to support patients leaving hospital and once settled home. 

2. Work in partnership with the VCS to create 100 volunteering opportunities to support hospital discharge.

3. Using the volunteer platform, Care for Me, track allocated tasks to ensure they’re completed. Monitor volunteer reports to review the support and work delivered under the project.

4. Develop and maintain strong working relationships with King’s College Hospital and Guy’s and St Thomas’ Hospital to ensure appropriate referrals are made into the service.

What you’ll benefit from

• Flexibility - this is a hybrid role with lots of community engagement and the chance to manage your own working day 

• Generous pension provision - 7% employer contribution

• 26 days holiday a year rising to 31 days after 5 years

• A great staff team 

Contract type: Permanent
Hours: Full time, 37.5 hours per week
Salary: £40,000 - £45,000 depending on experience
Location: Contracted to our Peterborough office with the flexibility for hybrid working
Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring they pay their employees fairly, they offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal.

Closing date: Sunday 1 December 2024
Interviews will be held week commencing 9 December 2024

No agencies please

Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease.

There are estimated to be over 70,000 individuals and their families affected by polycystic kidney disease (PKD) in the UK and between 8-12 million people worldwide. There is no cure for PKD which is a life-threatening inherited condition that causes kidney failure in 50% of affected individuals by middle-age.

A PKD Consortium is to be created by Kidney Research UK and The PKD Charity to work together on PKD research. We are recruiting an exciting new role for a consortium lead, to oversee the delivery of this initiative and manage the broad portfolio of activities once established.

You will have experience of developing, monitoring, reporting and delivering a large programme or project, as well as experience of communicating complex scientific concepts in a clear and accessible way, verbally and in writing. You will also have strong relationship skills and a track record of cultivating positive relationships with senior internal and external stakeholders, organisations, partners and funders.
If you are interested in the position, please complete the online application form and submit together with your CV.

We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.

About Kidney Research UK:

Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.

At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.

Over the last ten years we have invested more than £65 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.

Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.

Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.

You may have experience in the following: Programme Manager, Project Lead, Research Coordinator, Consortium Manager, Health Research Project Lead, Medical Research Programme Lead, Charity Programme Manager, Stakeholder Engagement Manager, Clinical Project Manager, Public Health Partnership Coordinator, Medical Affairs Project Lead, Charity, Charities, Third Sector, Not for Profit, NFP, etc.

REF-217 824

Role Overview:

The Talent Set is delighted to be working with an amazing charity as they search for a Project Manager to support them for an exciting 2-year FTC.

You will work with a range of partners—corporate sponsors, artists, community groups, and schools—to ensure the trail’s success, culminating in a major auction. Strong relationship-building, local knowledge, and excellent communication skills are essential. This role offers the chance to make a significant impact while shaping a high-profile, community-focused event.

Key Responsibilities:

• Develop and manage the project plan, ensuring all deadlines and milestones are met.
• Oversee a diverse event programme, driving cultural, community, and corporate engagement throughout the project.
• Lead the project from concept through to completion, handling corporate engagement, event planning, delivery, and wrap-up.
• Procure and manage suppliers for event planning, installation, digital assets, and auction processes.
• Collaborate with fundraising and retail teams to identify and develop income generation opportunities.
• Create and maintain project management frameworks, monitor the budget, and report on progress to stakeholders.
• Coordinate all aspects of event planning, including administration, bookings, and the event programme for sponsors, partners, schools, and artists.
• Recruit, train, and manage volunteers, ensuring effective support throughout the event.
• Foster staff involvement and buy-in across the organisation, ensuring broad support for the project.
• Manage the installation and maintenance of sculptures, working with businesses, sponsors, and local authorities to ensure their upkeep.
• Address and resolve any challenges, ensuring health and safety and logistical issues are handled promptly.
• Provide operational oversight, ensuring the project is delivered on time and within budget, with a focus on problem-solving and smooth execution.

Person Specification:

• Proven experience in managing large-scale projects, with deep expertise in delivering successful outcomes.
• Exceptional communication skills, with the ability to represent the organisation at all levels, including pitching and presenting.
• Strong relationship-building and negotiation skills, with experience managing budgets effectively.
• Experience in working with corporates, high-net-worth individuals, and senior staff, building and nurturing high-level relationships.
• Solid understanding of the organisation and not-for-profit sectors.
• Excellent report writing, communication, and evaluation skills.
• Strong budget management experience, with a solid understanding of cash flow management.
• Hands-on, solution-oriented approach with a willingness to tackle logistical challenges.
• In-depth knowledge of the local corporate, education, and community sectors, including religious and cultural groups.
• Strong interpersonal skills and the ability to motivate and lead a team.
• Proficiency in Microsoft Office, Outlook, web and social media communications, and CRM databases.
• Strategic thinking, with an ability to plan and deliver targets efficiently.
• Experience in marketing communications.
• Ability to handle complexity and day-to-day demands while maintaining personal well-being.
• Access to own vehicle, a valid driving license, and insurance for business use.

What’s On Offer:

• A competitive salary of £40,000 for the successful candidate.
• A fab 2-year fixed term contract, working on a unique and exciting project.
• Flexible working pattern with just 2-3 days per-week working across Kent.

Commitment to Diversity:
The Talent Set and our partner charity are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

IPS Grow is a national programme designed to support the expansion of Individual Placement and Support (IPS) services in mental health and drug & alcohol teams across England. It is funded by NHS England and Improvement (NHSE/I), the Department for Work and Pensions (DWP), and Office for Health Improvement and Disparities (OHID). A core element of the programme is the expert assistance provided by a team of IPS experts, known as IPS Grow Leads, to support providers to improve their fidelity to the IPS model and achieve better employment outcomes for their clients. Subject to funding award, we are recruiting to a Project Support Officer.  This role will provide essential support to enable the whole team to effectively and efficiently deliver a wide range of provision to IPS services nationally. 

The Opportunity

We have an exciting opportunity to expand the IPS Grow team, aimed at helping health systems deliver high quality evidence-based employment practice. We are a well-established service, led by Social Finance and are funded by NHS England and DWP to support the expansion of IPS services across mental health and drug and alcohol teams.   

We are looking for a Project Support Officer to focus on supporting the IPS Grow team and programme within the Health + Work team at Social Finance. This role will include providing project and administrative support to the team to ensure we have real impact. The role will report into the Team Head for IPS Grow. 

 Responsibilities 

The key requirements of the role are:

Provide project support and coordination of IPS fidelity reviews: 

• Support the coordination of IPS fidelity reviews;  

• Support with collection and collation of data, helping generate insight and contribution to the evaluation of our work and of the services we support. This may also include data entry and contributing to standard reports;  

• Provide support of team events and workshops, both internal and with the services we support;  

• Provide ad hoc support to other aspects of the team’s project work and take on special projects, as required.  

 Provide administrative support to the programme:  

• Support the Senior team within IPS Grow, with project planning and monitoring to ensure the programme remains on track;  

• Produce documents such as monthly reports which may require collation of input from multiple parties and documents and compiling into spreadsheets or presentation slides, in collaboration with members of the Senior team;   

• Provide support for co-ordination of IPS qualification delivery and professional registration;  

• Liaise with regional leads, NHS Trusts and IPS providers and other key stakeholders as required;  

• Support the delivery of specific administrative tasks and processes including minuting and action-log management of meetings and Boards;  

• Coordinate diaries, schedule meetings and book rooms with internal and external parties, including arranging for materials and equipment to be available, as required;  

• Support IPS Grow Leads to schedule complex meetings in their regions;  

• Monitor team mailbox and act as a first line response for queries;  

• Book travel and accommodation, including group bookings (e.g., trains, hotels) for the team;  

• Manage expenses generated by travel and meeting bookings on internal systems, accurately and in a timely manner;   

• Support the team knowledge management hub and operational manual whilst ensuring a clear document version control and management process in place;  

  Provide additional administrative support as required from time to time;  

• Manage the creation of impactful presentations that communicate key messages to stakeholders. 

• Provide support to the wider IPS Grow team  

And any other responsibilities commensurate with the job title and role   

About you

You will need to show competency, potential or interest in the following areas. You are not expected to arrive with a full skillset, as you will be supported to develop in the role.   

• Shared values: We are looking for people with a passionate belief that anyone can work with the right support, and a commitment to our values.  

• Team work: You are a team player and also have the ability to work independently, are receptive to feedback and use it to continually improve. You will be able to effectively represent Social Finance.  

• Organisation and reliability: You will be highly organised. You will be able to manage multiple tasks and requests, prioritising them effectively and ensuring they are responded to in timely and accurate manner. The team will be able to rely on you to ensure that meetings are organised, papers are circulated, and third parties communicated with.  

• Proactivity: You will be proactive as well as reactive. You will look for opportunities to support the team to be more effective and better coordinated. You will think ahead, helping the team to avoid mistakes. You will generate ideas for how we can improve our ways of working, becoming more efficient and effective.  

• IT and data skills: You will be familiar with core Office software (Word, Excel, PowerPoint, Outlook) and will have experience managing multiple email accounts. Ideally, you will be comfortable with spreadsheets and analysing data although you do not need to have specific expertise in this area. Experience using SharePoint, MS Teams, Zoom and Slack is desired.  

• Communication: You will communicate effectively with the team to set expectations, adjust to changing priorities, and keep them up to date with your progress.  

• Experience: You will have had prior experience in an administrative support role, ideally in a national team managing complex programmes or working in primary or secondary care.  

About A4ID

Advocates for International Development (A4ID) is a charity with a vision to see the law and lawyers play their full part in the global eradication of poverty and advancement of the UN Sustainable Development Goals (SDGs). A4ID seeks to be an authoritative voice of the legal community, to inspire and enable lawyers to join the global fight against poverty, and to ensure that legal support is available for those engaged in that fight. A4ID is currently working hard to make its vision and mission a reality through its innovative pro bono broker service and bespoke pro bono projects; its respected education and training programmes, its acclaimed thought leadership and policy work; its Rule of Law Expertise UK Programme; and its international project work.

About the role

The role of the Project Officer - Legal Services (POLS) is to support the PBLS team’s mission to advance the UN SDGs by brokering pro bono legal assistance from legal experts in support of international NGOs globally. The POLS will do this by coordinating the internal processes for project sourcing, scoping and allocating, and utilising legal expertise within these processes and when providing external training and communications.

A key focus of this role is to source and scope out the weekly pro bono projects and forms. The POLS will also engage law firms and other legal stakeholders, conduct due diligence, allocate projects, maintain project records, gather feedback, prepare internal reports and external communications and undertake other administrative tasks as necessary (e.g. updating software and implementing process changes). Other key responsibilities include assisting the PBLM with any bespoke projects, assisting with training events for Development Partners on relevant legal topics, and engaging key Legal or Development Partners on any specific areas of legal interest or need.

To apply

Interested candidates are requested to send a CV and Cover Letter. The Cover Letter must include why you are interested in this job and how you match the person's specification. We encourage you to draw on specific examples from your professional life in the Cover Letter.

Closing date: 30 November 2024.

Work permit: Required to have the right to work in the UK.

Title: Senior Project Officer

Location: Mozambique

Contract: 12-month fixed term contract

Salary: Local Terms and Conditions apply

About the role

The Senior Project Officer will be supporting the delivery and documentation of Sightsavers’ ELFA project. You will collaborate with District Local Governments (DLGs) across all Lymphatic Filariasis (LF) endemic regions of Mozambique. Your primary responsibility will be to ensure that LF elimination project activities are meticulously planned, implemented, monitored, evaluated, and documented in accordance with the highest standards outlined in Sightsavers’ Programme & Implementation Manual (PIM).

Responsibilities

• Support partners in managing all aspects of the project cycle, including planning, implementation, monitoring, learning, adaptation, and evaluation.
• Work with partners to identify technical support needs for LF elimination estimates.
• Ensure project activities align with WHO guidelines and MoH of Mozambique standards.
• Implement project activities according to Sightsavers’ standards and quality assessment tools (QSAT).
• Coordinate transition and advocacy work with the government for project sustainability.
• Uphold gender, equity, social inclusion, value for money, and sustainability in interventions through integrated plans.
• Ensure routine data collection, entry, cleaning, and storage meet program needs and Sightsavers’ standards.
• Review and provide feedback on data collection methodologies and documentation protocols.
• Support partners in making project documentation, reports, and related materials accessible and timely.
• Identify the best means to verify documentation for elimination dossiers and share learnings with Sightsavers.
• Ensure timely, evidence-based reports, assisting the Institutional Fundraising Team as needed.
• Identify key program areas for data analysis and learning, fostering knowledge sharing among partners and within Sightsavers.
• Support project partners in developing district reports and annual project and donor reports.
• Manage partnerships, ensuring high-quality project deliverables from National, Provincial, District, and Local Governments.
• Develop relationships with District Local Governments to achieve project objectives.
• Represent Sightsavers to Provincial, District Local Governments, and development partners.
• Assist project partners in preparing budgets and requisitions for activities.
• Support finance teams in preparing project budgets and forecasts.
• Ensure timely submission of financial or activity returns by partners.
• Manage and utilise project assets according to Sightsavers’ policies.
• Ensure MPC, agreements, and due diligence reports for project partners are in place.
• Share project stories monthly with the country communication focal point for internal news feeds.
• Represent the project at forums and meetings, advocating for project aims and objectives.

This is a highly varied and involved role and the above is not an exhaustive list of duties or required professional skills. Please see the Job Description for full details.

Jobholder Requirements

Essential:

• A tertiary qualification (bachelor’s or above) in social sciences, public health, development studies, or equivalent.
• Demonstrable experience in implementing programmes, particularly health programmes and/or neglected tropical disease programmes with a focus on elimination.
• Experience in managing and guiding project teams to successful project implementation.
• Knowledge of the WHO LF approach to elimination.
• Experience working with Provincial and District Local Governments health departments.
• Demonstrated experience with statistical and data analysis packages (SPSS, STATA, Excel, Power BI).
• Prior experience in qualitative and quantitative data collection.
• Advanced computer skills in MS Office programs, particularly Excel.
• Knowledge and experience of working with district local governments and district health systems.
• Knowledge and experience of the NGO sector.
• Strong planning and organisational skills, with the ability to prioritise activities and develop plans.
• Proven ability to deliver and implement projects, ensuring high-quality work to agreed standards.
• Excellent team working skills, understanding the impact of their work on others and contributing positively to a global team.

Desirable Skills:

• Experience in community mobilisation.
• Experience in advocacy work in health and general development.
• Proficiency in additional languages such as French, Portuguese, Arabic, Swahili, or Yoruba.
• A good understanding or keen interest in local cultures and country-specific challenges.

Next Steps

Please note that all applications and CVs must be written in English to be considered.

To apply for this exciting new opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying.

As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people living with a disability are particularly encouraged to apply.

Closing date: 1 December 2024

Join an exciting initiative that is supporting governments around the world to protect and promote media freedom!

The Thomson Reuters Foundation (TRF) is the corporate foundation of Thomson Reuters, the global news and information services company. As an independent charity we work to advance media freedom, foster more inclusive economies, and promote human rights. We combine our unique media development and legal services to drive systemic change through news, capacity strengthening, free legal assistance, and convening initiatives. 

TRF provides a Secretariat function to the Media Freedom Coalition (MFC). The MFC is a partnership of 51 countries from six continents working together to advocate for media freedom and the safety of journalists at home and abroad. The MFC works closely with civil society and a panel of legal experts, among others, to promote media freedom through a range of activities – including public and private diplomacy to support journalists at risk, coordinated action through embassies, events and the promotion of legal reforms. The MFC was established in 2019 while the Secretariat was established in 2022. More information about the MFC can be found here.

The MFC Secretariat plays a central role in maximising the impact of the Coalition. It does this in four areas:

• Administration and operations: engaging with and supporting members of the Coalition; delivering activities including events and briefings; coordinating responses to cases of concern (in which journalists and news organisations are facing threats to their reporting); supporting embassies to act on media freedom; organizing meetings and maintaining the MFC’s network of contacts; 

• Communications: communicating the MFC’s activities and impact externally, via website, social media and mainstream media coverage; supporting public-facing events; keeping the MFC’s network informed about activities and opportunities to take action;

• Policies and strategy: ensuring policies and processes are in place to facilitate an efficient, effective and responsive coalition; supporting strategic decision making; monitoring the latest developments in the media freedom context; 

• Monitoring and evaluation: tracking and understanding the MFC’s outcomes and impact, and learning lessons from this.

The Secretariat is supported by grants from Global Affairs Canada, the UK’s Foreign and Commonwealth Development Office, and Germany’s Federal Foreign Office.

We are seeking an organized and resourceful Project Manager to join our team. The Project Manager will lead on two key areas of the Secretariat’s work: (1) supporting and facilitating the MFC’s work on cases of concern, in which journalists and media workers are under threat, and (2) promoting greater engagement with diverse member countries of the MFC.

As part of the role you will interact with a wide range of government officials, civil society experts and legal experts from different parts of the world and establish improved processes for MFC interventions and engagement. The ideal candidate will be able to take the initiative while working collaboratively and will have excellent problem-solving skills. This is an excellent opportunity for anyone looking to deepen their engagement in the media freedom, human rights and/or democracy fields through working with leading experts and cutting-edge issues.

The role is based in Canary Wharf in London. The role is full time and you would be expected to attend TRF’s offices two or more days per week.

This is a 12-month fixed-term contract (depending on availability). The contract may be extended beyond this, conditional on further funds being secured for the Secretariat’s continued operation.We expect the 12-month term of the contract will result in tangible and meaningful outcomes, such as improvements to processes and strategy, and more engaged member countries.

Some travel is anticipated as part of this role.

About The Role 

As the Project Manager you will: 

• Oversee and manage the MFC’s Secretariat’s work on cases of concern, looking for ways to optimize the speed, relevance and impact of MFC interventions while ensuring that they do no harm 

• Improve processes on cases of concern in collaboration with government and civil society colleagues 

• Build relationships with a range of MFC member countries in multiple regions, explore their needs, and develop and deliver bespoke support packages as applicable 

• Identify case studies of interesting work by member countries on media freedom, and pass these on to the Secretariat’s Communications Manager for development into communications materials 

• Contribute to strategic decision making on how to engage member countries and build a stronger Coalition 

• Stay abreast of developments in the field of media freedom, particularly regarding media freedom cases of concern and media freedom developments within member countries

• Ensure sound record-keeping and lesson-learning from case interventions and member engagement 

• Contribute to grant management, reporting, and donor relations where needed 

• Work closely and collaboratively with the remainder of the Secretariat team and MFC stakeholders including the MFC co-chairs and Executive Group, Consultative Network, High Level Panel of Legal Experts on Media Freedom, and UNESCO 

• Handle sensitive situations and information appropriately  

• Represent the Secretariat at meetings and events (in-person and virtual) 

About You

To be our Project Manager, you will likely have: 

• Excellent organisational skills with a high degree of creative and flexible thinking  

• The ability to create, maintain and improve systems to keep track of activities

• Excellent interpersonal skills – able to establish and maintain positive working relationships both internally and externally, with people from a wide variety of cultures and backgrounds, in both junior and senior roles 

• Resilience, including the ability to deal with challenges calmly and proactively 

• A diplomatic approach, including the ability to see issues from others’ perspectives and to spot and mitigate potential risks 

• Ability to communicate clearly and succinctly, and to adjust communication style to fit the audience 

• The ability to think strategically so that activities contribute to longer-term objectives  

• Ability to facilitate meetings or dialogues so that they lead to a tangible outcome or action points 

• Fluency in English; other languages would be an advantage.   

It would be useful if you also have: 

• Understanding of, or interest in, media freedom issues 

• Experience of working with government officials (in central government and/or embassies) 

• Experience working effectively as part of a remote or hybrid team on collaborative initiatives 

What’s in it For You 

At the Thomson Reuters Foundation, our people are our greatest assets. Here are some of the benefits we offer for your personal and professional growth: 

• Global Perspective and Impact: Interested in working for a dynamic global organization with a focus on social impact? With hubs all over the world from Bangkok to Madrid to Rio de Janeiro, join a truly international team with a shared goal of helping to build societies around the world that are free, fair and informed. 

• A Unique Approach: Our expertise in media and the law is world class; we combine the power of both to address the critical issues faced by humanity.  

• Our Relevance: With a focus on advancing media freedom, fostering more inclusive economies and promoting human rights, our work has never been more needed than right now. 

• Benefits: We offer competitive salary packages and market-leading benefits. 

• Learning & Development: We are dedicated to the continual professional development of our employees and offer access to both in-house and external training opportunities. 

About Thomson Reuters Foundation 

The Thomson Reuters Foundation is corporate foundation of Thomson Reuters, the global news and information services company. As an independent charity, registered in the UK and the USA, we work to advance media freedom, foster more inclusive economies, and promote human rights. Through news, media development, free legal assistance and convening initiatives, we combine our unique media and legal services to drive systemic change. 

We are looking for an enthusiastic, organised, proactive individual who has a successful record in project, programme and operations support and who is looking to take on a new, exciting challenge that will make a real difference to the community.

This is a full and varied role – no two days will be the same! We can offer:

• The opportunity to be fully involved in meaningful work, to make a difference and see the positive impact of your work

• An experienced team who will support you to deliver on your goals, and to grow personally and professionally

• The platform to manage and deliver on your own workload

• A role that allows you to take the initiative, to innovate and to be involved with multiple stakeholders across the business 

• Fulfilling and rewarding work that contributes to society, sustainability initiatives and environmental challenges

ABOUT BAKER STREET QUARTER PARTNERSHIP

We are the Business Improvement District (BID) for the Baker Street area of Marylebone – a not-for-profit organisation making a real difference to this vibrant, diverse and dynamic part of central London.  Our innovative and compelling work is far reaching, from nurturing and connecting the community, to promoting the area’s vitality and ensuring it is resilient, safe and clean. Established 11 years ago, we have recently set out a new exciting and ambitious business plan focused on facilitating social and environmental impact, with wellbeing at its core. This is a unique opportunity to work within a team who are committed to contributing to the broader community and driving positive change. 

Our team is small but highly innovative and ambitious with a proven track record of making real improvements to the area for business and for all.  You will be joining the Partnership at an exciting time as we recently extended our area of benefit. 

We are delighted to have been recognised as a Great Places to Work certified company!

“100% of employees at Baker Street Quarter Partnership say it is a great place to work*, compared to 54% of employees at a typical UK based company”

Job Outline:

To provide project support to a number of programmes including:

• Operations – Initiatives to ensure our area is maintained as a clean, safe, well-managed and resilient through dedicated street management, effective communications and facilitated local networks

• Sustainability - Promoting social and environmental impact and wellbeing while supporting the delivery of businesses’ sustainability and ESG objectives

• Smarter Giving - our initiative facilitating relationships between our member businesses and local charities and community groups

JOB RESPONSIBILITIES:

Operations Support

• Research and collate area information including crime statistics, planned street works, planned events and protests, planning and licensing

• Maintain Street Team rotas onto team calendar 

• Assistance with the day-to-day oversight of the Street Team 

• Update and send weekly Security and Operations mailer 

• Update weekly Street Works 

• Manage our range of Operations communication and intelligence sharing platforms and closed WhatsApp groups

• Actively assessing the quality and look/feel of our footprint area to report to Operations Manager

• Administrative assistance with Operational contract management 

• Manage Health and Safety/Risk Assessments/RAMS for outdoor markets and events 

• Administrative assistance for Operations linked events (Security Networking, Intelligence sharing meetings etc.)

• Manage and book all member training 

• Assisting with keeping Operations section of BakerStreetQ website up to date 

Smarter Giving Support

• Support the Community Impact Manager on collection drives/Christmas appeal

• Research related to local need and Church Street Ward (our focus for Smarter Giving)

• Attend member volunteering sessions to welcome volunteers and ensure smooth running

• Assist with arrangement of member volunteering

• Organise annual Christmas raffle

• Draft weekly volunteering and skill sharing opportunity update 

• Draft articles on successful Smarter Giving initiatives

• Organise Meet the Charity events

Sustainability and Placemaking Programmes Support

• Research and administrative support related to sustainability, accessibility and Placemaking projects

• Drafting and updating communication and content

• Liaison with businesses, the Council and other stakeholders

• Initiate, promote and manage internal sustainability initiatives

• Assist with Smarter Recycling contract management

• Manage customer care calls to Smarter Recycling users (biannually)

General

• Support with the collation of performance/KPI data  for quarterly, annual and ad hoc reports

• Minute Sustainability Steering Group and Streets and Spaces Steering Group,  following up to ensure actions are completed

• Research related to local events and activities

• Staff pop-up member information stalls

• Financial administration related to Operations and Smarter Giving 

• Contract administration and support 

• Manage generic email boxes including  training@ and info@ responding in a timely fashion 

• Support and provide cover during holidays and absences for the Executive Assistant and Marketing & Events Coordinator including office and phone cover, office supplies and welcoming guests 

• Always acting as an ambassador for BakerStreetQ. 

• Back-up Fire Marshall and First Aider for the office (full training provided). 

• Opportunity to train as Mental Health First Aider

It is expected that the Project Assistant will provide cover for and stand-in as necessary for the Marketing and Events Coordinator and the Team Assistant, and has familiarity of their job functions to enable such coverage to be provided.

• To undertake such other duties commensurate with your position, and / or hours of work, as may reasonably be required

PERSON SPECIFICATION

Required skills

• Excellent communication skills (both written and verbal)

• Exceptional personal planning and organisational skills

• Adept at independent working taking accountability for own workload and timely deliverables of work

• Excellent attention to detail

• Strong planning and time management/multi-tasking skills, with the ability to take the initiative and work independently with little supervision, yet maintaining regular communication within the team

• A flexible approach, professional outlook and positive attitude is essential 

• Ability to compile and accurately record information

• Intermediate skills in Word, Excel and PowerPoint and experience of using contact databases (in particular input, retrieval of data and the ability to use database) 

• Ability to work to tight deadlines whilst caring to ensure a high standard of work quality

• Ability to work effectively in a team environment with a “can-do”, willing, collegiate approach 

• Flexibility to adapt effectively to change

• Exceptional eye for detail and data accuracy

• Ability to liaise and build a rapport via telephone, in person and in written correspondence with senior business representatives and a variety of professionals and voluntary groups 

• Flexibility to work occasional evenings and out of core hours to attend events 

Required Experience

• Previous work experience in an operational support or project support role likely to have been gained over a minimum of 12 months

• A passion/drive to contribute in a community focused, social impact role 

• An interest in the urban environment and an organisation involved in sustainability initiatives, area promotion and placemaking projects

Our Benefits:

• Private health insurance via BUPA for employee only from day one

• Pension – Employee 5% and Employer 6% 

• 25 days Annual Leave plus bank holidays and additional gifted holiday over Christmas

• Season ticket loans

• Cycle to Work scheme 

• Salary sacrifice TechScheme – limit £2000

• Wellbeing sessions

• Opportunities and Support to volunteer

TIMESCALE:

Closing date for applications 29th November 2024.

Application by cover letter and CV.

Digital Project Manager
Type: Full-time (35 hours a week), fixed term 6 months contract
Location: Office-based in London with the flexibility to work remotely
Salary: £43,342 per annum plus excellent benefits
Salary Band and Job Family: Band 3, Profession /Technical

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

We’re looking for a confident, skilled and personable Digital Project Manager to help us deliver our ambitious roadmap of digital projects.

You’ll lead on the production of digital, creative, UX, campaign and content-based projects. This’ll include everything from leading on the digital and content element of major campaigns and appeals, through to developing new digital and content-based tools to help people live well with MS.

Working within our combined digital and content team, you’ll thrive working with cross-organisational teams to deliver projects on time, to scope and within budget.

You’ll be super organised and used to capturing requirements, preparing, documenting and delivering projects and reporting on progress.

This is a fantastic opportunity to be part of a supportive and vibrant team, who are dedicated to making a difference for people with MS.

We’re keen for you to work where you're most effective and comfortable so we’re flexible about remote working and the pattern of how you work your hours.

Closing date for applications: 9:00 on Monday 2 December 2024

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

About BDCA: BDCA is a dynamic community-led charity that has been serving the residents of the London Borough of Newham since 1998. Our motto is, “working together to change lives and transform our community” and over the past two decades we renovated four previously dead, disused spaces into lively local hubs. From these venues, our diverse team of locally-based staff and volunteers deliver targeted activities for people of every generation from children and their parents, young people and elders too. We also run programmes providing accessible sports, healthy food, poverty support and volunteering. Across all these projects, our mission is to break down barriers, bring people together and build people up.

Job Aim:To lead a fun, engaging and exciting programme of activities for young people across the economically disadvantaged but beautifully diverse E6 area within the London Borough of Newham. You will lead the delivery of BDCA’s Youth project, in line with our commissioning contract with Newham Council’s Youth Empowerment Service. Our project provides the following youth activities in East Ham over 49 weeks of the year for young people aged 9-19:

• Three outdoor Multi Use Games Area sports sessions per week in BDCA’s sports field.
• Three indoor youth hub sessions per week in BDCA’s sports pavilion, which includes workshops such as Junior Gym, screen acting, Muay Thai, healthy cookery sessions, calming crafts and sports.
• Weekly EKO Pathways after school youth club session specifically supporting children who have been excluded from mainstream education due to social, emotional, behavioural and mental health needs.
• Two outdoor parks MUGA session.
• Weekly Youth Theatre Club, led by a local acting workshop facilitator.
• Three-week summer holiday scheme for up to 120 children per day.
•  Annual ‘Stepping Up’ youth leadership programme offering training/ mentoring/ paid work experience / accredited Sports Leaders Awards for up to 30 young people each summer.
• Several offsite trips and residentials throughout the year - as often as match funding allows.

You will be part of a team who are passionate about BDCA’s values of: INCLUDING all local young people by welcoming them into safe spaces and positively engaging with those who often get left out. CELEBRATING their creativity and skills so they have confidence and support to thrive despite their challenges. EMPOWERING them to step up and speak out as local leaders who make positive change in our community and beyond.

This is a new role for NST, building on the work developed through our ‘Get Connect, Stay Well’ project currently funded through the ‘Getting Help in Neighbourhoods’ programme.

Are you a community focused individual who has an interest in coordinating and developing a wellbeing programme, then this might be the role for you?We are looking for applicants with excellent communication and organisational skills, who have an understanding of the barriers and challenges facing individuals within deprived communities. This is an exciting opportunity to join a supportive and friendly team working on programmes that have a positive impact on the lives of people living in Braunstone.

Main responsibilities and duties

To:

1. Coordinate and develop a wellbeing programme that supports the mental health and wellbeing of NST service users and the wider Braunstone community of LE3 1.

2. Support individual service user wellbeing by referring into activity delivered by NST and other local community partners.

3. Undertake regular wellbeing check-ins with service users to monitor progress and impact of engagement with wellbeing activity.

4. Update the company’s CRM system with participant information in line with GDPR and record progress and impact.

5. Develop, implement and maintain effective monitoring and recording systems: capturing and recording data to demonstrate the programme reach, providing reports and other information as required.

6. Support the Service Manager to maintain accurate budgets and financial records especially for monitoring funding grant returns.

7. Support the Service Manager in the development of funding bids to support delivery and expansion of the wellbeing programme.

8. Build and maintain partnerships which will support the development of wellbeing programmes.

9. Source, arrange and co-ordinate facilitators and practitioners suitable to deliver any planned activity.

10.  Ensure that adequate risk assessments are undertaken prior to any activities and that confidentiality and safeguarding protocols are followed.

11.  Support the Communications and Project Support Worker to promote the programme by developing copy and marketing material for circulation on the various company social media platforms and website.

12.  Support the supervision of activities, including the staff and volunteers where applicable.

13.  Represent and champion the services provided by NST as required at external events and meetings.

14.  Work in partnership with the Wellbeing Facilitator to ensure that the over 50s programme is developed and delivered in line with the overarching wellbeing programme.

15.  Work in partnership with the Training Support Worker to ensure the Men’s Group is delivered in line with the overarching wellbeing programme.

General Duties:

16.  Attend and participate in team meetings, training and events that ensure the effective sharing of information and co-ordination the team’s activities.

17.  Undertake administrative and maintenance duties that assist in the smooth running of the NS base. This will include taking collective responsibility in relation to matters of health and safety, equipment maintenance, data protection and confidentiality management; and visitor service and care.

18.  Ensure that all NST activities are undertaken in line with the legal requirements and b inspired policy, procedures and good practice. This includes the production of risk assessments and other data that can demonstrate effective and safe planning.

19.  Undertake consultations in-line with the Neighbourhood Action Plan and work alongside other members of the NST to gather, collate and analyse information that inform perceived local need/s.

20.  Work outside normal office hours and at weekends as and when required.

21.  To ensure promotion and implementation of The Braunstone Foundation’s policies in relation to Equalities; to ensure that buildings, equipment and facilities are managed in a safe and effective way in line with Health and safety requirements.

22.  To carry out work in such a way as to promote The Braunstone Foundations aims objectives and agreed policies.

This job description sets out the duties of the post at the present time. Such duties may vary from time to time without changing the general character of the duties or the level of responsibilities entailed. Such variations are a common occurrence and cannot in themselves justify a reconsideration of a grading of the position.

 Qualifications and Experience

Experience of developing and coordinating mental health and wellbeing programmes

Experience of working in a busy environment

Experience of developing and writing funding applications

Experience of working in the charitable/voluntary sector

Knowledge

Understanding the impacts of wellbeing services on participant mental fitness

Knowledge of sector wellbeing service provision

Knowledge and experience of supporting vulnerable clients

Knowledge of safeguarding procedures for both adult and child protection

Health and safety

Has an understanding of the needs of deprived communities and barriers and challenges facing individuals and service providers

Understanding of and commitment to equality of opportunity

Skills

Excellent organisational skills and experience

Excellent verbal and written communication skills

Strong ICT skills especially with Microsoft Office

Problem-solving skills and ability to adapt and act accordingly to situations

Ability to remain calm under pressure when dealing with challenging situations

Good time management skills to be able to support the needs of multiple people

Ability to make good, positive relationships with people, their families along with external agencies and partners

Ability to keep accurate records and a good understanding of the importance of data

Personal

An interest in helping other people, regardless of their circumstances

Passionate about tackling poverty, deprivation and injustice and wanting to actively contribute to helping those in need

Trustworthy, reliable and able to keep matters confidential

A high level of patience and emotional resilience

Ability to contribute effectively to a small team

Calm and professional

Other

Right to work in the UK

Satisfactory DBS check

Full and clean UK driving Licence

We are delighted to be hiring two new staff members to help build a Bath and North East Somerset Community Energy Network:

• Renewable Energy Outreach Coordinator
• Home Energy Outreach Coordinator

The Community Energy Network is funded by the National Lottery’s Climate Action Fund and will be run through a partnership between Bath and North East Somerset Council, Bath and West Community Energy, the University of Bath and the multi-agency BANES Community Wellbeing Hub.

Project Background

To tackle the climate crisis and fuel poverty, we are going to need a LOT more people involved, taking action in whatever ways they can. Fortunately, there are hundreds of people in our area who are already stepping up to do this.

Our vision for the energy transition has two elements. Firstly, we must reduce energy demand, particularly from homes, where high energy bills are causing serious social problems. Secondly, we must ensure that the remaining energy demand is met by clean local renewable energy, owned by and with benefits retained by the local community.

The Energy Outreach Coordinators will support people taking action on both these elements.

Job Purpose

We are looking for a motivated community organiser and project manager to recruit, inspire and support a diverse range of Home Energy Champions within a new BANES Community Energy Network.

The Home Energy Outreach Coordinator will recruit and support people who champion domestic energy efficiency in diverse ways; as members of community organisations, frontline agencies and those involved in BWCE’s previous projects. The Home Energy Outreach Coordinator will help create a strong, positive identity for these Home Energy Champions. They will work with others to curate, develop and run a programme of events, celebration, training and networking to meet a range of needs. In addition, they will provide more structured support for Home Energy Advice Champions, Home Energy Neighbourhoods (neighbours taking home energy action together) and existing Champions from previous projects. The role sits within BWCE’s Communications and Engagement team and the post holder will be supported by energy experts from BWCE and the Centre for Sustainable Energy.

Principal tasks

• Volunteer recruitment and support: Build a strong cohort of Home Energy Champions, including 50 Energy Advice Champions and other champions acting in different ways.
• Programme development: As part of the Community Energy Network, co-develop, innovate and implement a support programme for existing and new people who champion home energy efficiency. 
• Organise group activities including drop-in sessions, roadshows, follow-on activities from our Green Open Homes programme and Home Energy Neighborhoods. 
• Partnership working with the range of community organisations and agencies to ensure the Home Energy champions complement the work of others. This includes bringing in new partners to the Home Energy strand of the Network where opportunities arise, for example social housing providers or Parish Councils. 
• Project Management: Take a project management approach to organising, scheduling, monitoring and prioritising tasks and managing risks. 
• Communications: Provide content for promotional materials that will resonate with target audiences, as part of the Community Energy Network communications strategy and with support from communications colleagues. 
• Evaluation: Undertake data collection and the reporting of Network activities, supporting evaluation through follow-up surveys, case studies, focus groups, working with Bath University 

Application Process

The application deadline for the post is Monday 9th December, midnight. Invitations to interview will be issued by the 11th December. Interviews will be held on the 16th and 17th December and interview candidates will be notified of the outcome of the interview by the 20th December.

Bath and West Community Energy is an equal opportunity employer and encourages applications from individuals of all backgrounds. We look forward to seeing your application for this unique and exciting opportunity.

Job description

Summary

To manage the development of LE’s Aftercare programme to ensure its successful delivery against a range of desired outcomes for individuals, communities and our organisation. Our Aftercare programme is for adults, children and young people who have received Counselling from Listening Ear to help them cope with bereavement, separation & loss, domestic abuse and/or stress & anxiety. Our Aftercare beneficiaries benefit from ongoing support in a group context with support from experienced Counsellors. We run a number of Aftercare groups, all at different stages of development, and have recently been awarded funding from the National Lottery Community Fund for a period of just over four years. This will enable us to develop, evaluate and embed a more consistent Aftercare approach that is informed by our beneficiaries.

We are looking for an experienced Projects & Partnerships Manager, with a passion for providing effective services for people of all ages who face challenges with their mental health. You will work with our amazing team of Counsellors (who deliver the Aftercare groups) and with Aftercare beneficiaries and potential beneficiaries to plan, manage and evaluate an ongoing Aftercare programme, including positive activities. You will be responsible for managing a project budget of up to £30,000 per annum.

Job Purpose

• To gain a full understanding of the needs and interests of Aftercare beneficiaries (and potential beneficiaries) through regular consultation using a variety of methods.
• To work with our Aftercare delivery team to design a programme of positive activities that will help beneficiaries connect, take notice, keep learning, stay active and give (The Five Ways to Wellbeing). The programme will be informed by regular consultation with beneficiaries and will be delivered online and face to face dependent on the group.
• To research and identify appropriate external activity providers, supporting them to deliver high quality experiences that achieve outcomes against the Five Ways to Wellbeing and are safe, inclusive and appropriately resourced within budget.
• To ensure that all external providers, activities, venues and equipment are risk assessed and that appropriate mitigations are in place to manage and minimise risk.

• To ensure that all required materials and resources are purchased and posted to participants in advance of online activity sessions.
• To ensure that all Aftercare opportunities are communicated to potential beneficiaries in a timely and effective manner, maximising engagement and attendance through supportive reminders.
• To directly support the delivery of face-to-face Emotional Youth Club sessions, which take place on one Saturday of every month, usually in the Knowsley or St Helens areas, always involving a positive activity. You will do this alongside a team of two trained Counsellors and the selected Activity Provider.
• To work with colleagues in Operations to ensure the right systems are in place to monitor and evaluate our desired outputs and outcomes, using a CRM system (Lamplight) for which training will be provided.
• To ensure that Aftercare delivery staff understand and are fully recording the required monitoring and evaluation information.
• To convene a regular (monthly and later quarterly) Aftercare Project Team involving staff of LE, circulating agendas, distributing notes and actions and supporting their input as required.
• To communicate about the project internally, ensuring a high level of awareness of its benefits and working with Counsellor colleagues to ensure referrals to Aftercare groups increase and are consistent.

• Contribute to the vision, strategic planning and relevant policy development, for LE and actively participate as a member of the management team, supporting and working closely with the SMT.
• To work collaboratively with other Project and Partnership Leads within Listening Ear.
• To contribute significantly to biannual project reports for the National Lottery Community Fund, and quarterly Commissioner reports working with the Development Manager.
• To attend meetings with funders/Commissioners as required to give progress updates.
• To complete all administrative tasks relevant to the post.
• To manage the project budget, with support from the Finance and Development Teams.

Why Listening Ear?

• Face-to-face training, induction and warm welcome provided at our headquarters in the North West to meet colleagues and welcome you to Listening Ear
• Values-driven organisation supporting vulnerable people across England
• Work within a BACP-Accredited Organisation that delivers support recognised by the Support After Suicide Partnership and Public Health England as best practice
• Annual Training and CPD Allowance to support growth and career development
• We support flexible home working practices and you will be supplied with an iPhone and laptop, plus a DSE Assessment during induction to support safe and comfortable home working
• Access to free and confidential counselling provided through LE’s Insurance Provider, to support staff welfare
• Pension contribution at 3%
• Daily informal communications with colleagues via remote platforms

Who are we looking for?

We are looking for someone with creative vision and great attention to detail to help us make this project a success. You will thrive on helping people find meaningful activities that will inspire and empower them to improve their own mental health and wellbeing. You will have the energy and enthusiasm to drive this exciting project in the context of a busy organisation with multiple priorities.

Ready to apply?

Please complete the application form (found on our website) and return with an up to date CV. 

Deadline for applications: 9am on Monday 2nd December 2024.

Interviews will be conducted virtually on Thursday 5th and Friday 6th December