Programmes Coordinator Jobs in London

School Relationships Officer

About Voice 21

Voice 21 is the national oracy education charity. We exist to empower every child to use their voice for success in school and life. Our work transforms learning and life chances through talk by increasing access to a high-quality oracy education for those that need it most. Follow the links to find out more about why oracy is so vital and the impact Voice 21 has.

Your opportunity

Tackle a vital challenge, with great people.  Voice 21 exists to transform childrens’ learning and life chances through talk and we are aiming to be working with 2,000 schools a year by 2025. To reach this goal we recruit great people and give them real responsibility, training and support.

Output focused culture, with flexible working opportunities. We have an agile and flexible approach – our team can work when and wherever works best to deliver the requirements of their role. For staff working at home, we support them to create a workspace and provide technology that enables them to work effectively.

Real development opportunities. We believe in supporting people to develop the skills they need to be excellent – whether this means funding external training, finding a mentor to support them or giving them the time to learn from others in the organisations through our regular CPD sessions. We also offer paid study leave for team members taking part in formal studies outside of work.

Great benefits. 33 days holiday (inclusive of bank holidays) and additional Christmas closure period. Holiday entitlement increases linked to length of service, 5% employer contribution to pension, interest-free season ticket, cycle and technology loans, employee assistance scheme.

Your purpose

To deliver a high quality experience to schools in your region through expert relationship management, driving high levels of engagement, retention and renewal and enabling our membership to have the greatest impact in each Voice 21 Oracy School.

Your responsibilities

Relationship management and network

• Build and manage strong relationships with member schools and key stakeholders across your region in order to add value to their membership, driving engagement, long term loyalty and ultimately impact in our schools.
• Use your understanding of member schools in your region to create ‘wow moments’ across the membership journey (e.g. dropping in to meet with key stakeholders or sending free tickets to a school for an event).
• Manage group projects in your region, including sending communications, project planning and reporting to group commissioners or funders. This includes working with our large and highly successful Voice North East Group
• Represent Voice 21 effectively to external audiences in meetings and events (e.g. virtual webinars to support schools as they start their membership or progress meetings with group project commissioners).
• Develop our school network in your region (e.g. organising and delivering regional network events), using this to enhance school experience and act as a tool for growth, value and retention.
• Identify and develop strategic relationships with key stakeholders in your region in order to understand the educational landscape and work with colleagues in the Engagement (Growth) team to strengthen and grow our network.

School journey and experience

• Provide an excellent customer experience for member schools and key stakeholders (e.g. Local Authorities and Multi-Academy Trusts) from sign up through to renewal, acting as the first point of contact for your Voice 21 Oracy Schools.
• Own the membership journey and school experience for your region, including the underlying processes, activities and comms that support their membership.
• Gain frontline insights from listening to member schools in your region - collect, track and analyse data about their patterns of behaviour and use these insights to improve their experience.
• Use your understanding of our membership offer to support and guide schools in your region to access member benefits that best meet their needs, are most impactful for their students and steward them towards accreditation (e.g. use diagnostic tools to set action plans for the membership year and signpost to Voice 21 products, resources and events).
• Bring together data (from our CRM system, our Programme team and impact and engagement monitoring) to understand and own the ‘complete picture’ of each school’s member journey in your region - use insights to manage and increase engagement; proactively share insights gained, internally (e.g. with the Programme team about attendance or school feedback) and externally (reporting to a group project commissioner or funder). 
• Own membership renewals in your region, helping the Engagement team to deliver our annual school renewal targets (70%+).

Your progression

 Within 1 month, you’ll have:

• Got to know all of the different elements which go into our membership offer through experiencing them first hand. 
• Gained insight into the impact of our membership offer on children and young people’s learning and life chances, by visiting Voice 21 Oracy Schools. 
• Begun to get to know the key stakeholders and member schools in your region.
• Built relationships with your closest colleagues in our Engagement and Programmes teams. 

Within 3 months, you’ll have: 

• Built relationships with the key stakeholders and member schools in your region.
• Supported member schools in your region to get started on their membership journey and to access membership benefits.
• Become confident using our CRM (Salesforce) to provide key data you need for success in your role.

Within 6 months, you’ll have: 

• Begun to monitor experience and engagement of member schools in your region and identify strategies to help schools get the most out of their membership.
• Delivered regional network events and reflected on how these went with the team.
• Led a cycle of renewal in your region and used this to identify areas of strength/development.

From 6 months onwards, we expect for you to be:

• Taking ownership of the member journey and school experience of schools in your region.
• Proactively sharing insights from the frontline with the team to improve experience and engagement.
• Developing strategic relationships with key stakeholders and identifying opportunities to grow our school network in your region.

This job is for you if...

• You take pride in the strength of the relationships you build, you enjoy making connections with a range of stakeholders (both internal and external) and delivering an excellent relationship management experience.
• You have experience working with a Customer Relationship Management database and understand the importance of accurate data to inform decision making.
• You care about the little details which make all the difference and get satisfaction from seeing things through.
• You enjoy working as part of a fast-paced, fast-growing team with big ambitions and are excited to use your initiative to help us achieve these.
• You’re passionate about Voice 21’s mission, the education sector and making a change to young people’s learning and life changes.

Who you’ll work with: 

• Our Experience team: made up of our Head of Member Success , your fellow School Relationships Officers, a School Membership Officer, Schools Coordinator, and your line manager - one of our two School Relationships Leads.
• Our Growth team who recruit schools to join our membership and raise awareness of and support for the Voice 21 approach. 
• Our Programmes team who lead and deliver our work with teachers on programmes.

Where you’ll work: Remote, with regular regional and national travel to visit schools and attend Development Days/meetings, including some overnight stays. You will need to be based in Yorkshire or the North East to apply for this role.

Contract: Permanent, subject to successful probation review at 3 months.

Terms: Full Time 

Application details 

We are ideally seeking to appoint  someone based in Yorkshire or the North East. 

Please do not apply for this position if you are not based in this area of the UK

Closing date: Midnight, Tuesday 19th November 2024. 

Interview date: Provisional dates for initial phone interviews 21st and 22nd November with second round interviews on Zoom w/c 25th November TBC

Start date: January 2024 or sooner if possible

Valuing every voice

Voice 21 believes that every voice should be heard and valued. We are committed to the equal treatment of all current and prospective employees and do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Voice 21.

Our Gambling Outreach And Living Support service GOALS is our community-based support service that provides bespoke and holistic 1:1 and group support to individuals and affected other impacted by gambling harms.

Our aim is to deliver an impactful GOALS service across London which builds effective networks of support for people before, during and after treatment.

A main aspect of the role will be to support and work closely with individuals presenting with lived experience of gambling harm issues and/or people affected by this issue. The GOALS Supporter will understand gambling related harm and dependency issues and be able to ensure safe working environments and take a robust lead on safeguarding and harm minimisation procedures and policy.

The post holder will work with the Head of Support Services and GOALS Coordinator to support the development and maintenance of the systems and structure of the service, ensuring that governance and polices are implemented, safeguarding and safe working practices are systematic and develop a clear understanding of how the service integrates with the national gambling treatment service.

Other support activities will be developed, such as group support and weekly meet ups.

The post holder will develop and maintain relationships with key stakeholders, deliver presentations and other promotions within community, education and health centres to help grow and develop the service.

Adherence to health & safety, equal opportunities and diversity policies is expected at all times.

Qualifications or Relevant Experience

•Two years minimum experience in similar role 

•Professional qualification in health, social care/community at level 3 or working in health/social care/addiction 

Essential Skills & Knowledge

•Knowledge and understanding of recovery

•Knowledge of safeguarding children and adults

•Knowledge and commitment to equal opportunities and anti-discrimination

•Ability to work responsively and flexibly in a range of settings

•Ability to represent the service and present to other organisations

•Ability to maintain clear and consistent boundaries

•Ability to provide a safe space when working with a client to address their needs holistically

•Communicate clearly in writing, face to face, online and on the telephone

•Ability to work positively in a team

•Ability to work independently, prioritise, plan and manage own workload

•Ability to utilise supervision constructively

•Knowledge of gambling and related issues

•Ability to keep up to date with trends in support services and changes in the sector

Desirable Skills

•Experience of liaison with voluntary and statutory organisations

•Experience of engaging with people from a diverse range of backgrounds

•Desired but not required, lived experience of gambling harms either directly, as an affected other or working with individuals who have experienced gambling harm.

Community Fundraiser – East Anglia

Brain Tumour Research is looking for a Community Fundraiser to provide support, and to help our donors and supporters fundraise, building connections to ensure a lifetime relationship between the charity and individual.

Position: Community Fundraiser – East Anglia
Location: Home based, Essex, Suffolk and Norfolk
Salary: Circa £28,500 pa
Hours: Full time, 35 hours per week
Benefits: Holiday entitlement, 25 days per annum , excluding UK Public Holidays, access to an Employee Assistance Programme and option to join our healthcare scheme.

About the Role

This is a fantastic opportunity for an individual who wants to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK.

As Community Fundraiser for East Anglia, you will help deliver our strategic plans and objectives, by generating and growing income through community fundraising activities. Our community fundraisers also help raise awareness by engaging people with our work, and recruiting and supporting the fundraising of individuals, challenge event participants, our Fundraising Groups and Charity of the Year partnerships. 

About You

If you would like to join an exciting, innovative, and ambitious charity, with a passion for finding a cure for brain tumours, then we would love to hear from you.

Do you have:

• Experience in community fundraising, donor management and stewardship
• Good communication skills, with the ability to converse sensitively and empathetically
• Excellent time management skills; able to work proactively unsupervised and use own initiative
• Experience working to and meeting targets
• A high level of empathy for our cause

About Brain Tumour Research

Brain Tumour Research is an exciting, innovative and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.

We are invested in our employees and are proud to be accredited by Investors in People.

Closing Date: 16th November 2024
First Interviews: Week commencing 18th November 2024

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Candidates may also have in experience in, or be looking for a career in: Fundraising, Donor Engagement, Community Events Coordinator, Public Relations, Trusts and Foundations, Fundraising Coordinator, Volunteer Coordinator, Fundraising Officer, Fundraising Executive

No agencies please.

Nightingale Hammerson is an independent charity and a leading specialist in the care of older people. We have served the Jewish community since 1840. We have two care homes, Nightingale House in Clapham and Hammerson House in East Finchley.

Nightingale House offers a warm and comfortable environment, with personalised care that centralises the needs of the residents, with on-site therapists, dieticians, and a wealth of activities for residents to enjoy.

We are incredibly proud that Nightingale House has been rated as “Outstanding” by the Care Quality Commission (CQC).

The Role

Are you deeply driven to help others? Do you have the desire to do this in a creative and personal manner? Being an engagement lead may well be the job you have been looking for.

It is a human need to engage with the world and with each other in a meaningful way. But what does this engagement look like? There are as many answers to that question as there are people in the world. For those who are older and disabled it is a great challenge to maintain the relationships and activities that have supported them through life. As engagement leads at Hammerson House it is our challenge to help them do so and, taking a person centred approach, results in a wide and ever shifting variety of activities and individual interventions for our residents. We are a large and innovative organisation that is always trying to develop new ways to foster community and connect our residents with what matters to them.

We are specifically looking for a new member of the team to work with our residents living with dementia and while this does present particular challenges the rewards are also particularly high.

This is a job of tremendous variety and possibilities and requires individuals who have the energy, people skills and logistical know-how to bring the right ideas to fruition. Experience of working in care is not a necessity and we would welcome candidates with a diverse range of people-facing experiences and those with creative backgrounds. Experience of supporting people with dementia or other neurological conditions would be desirable.

Hours

Full Time – 37.5 hours per week

Salary

£30,000 per annum for the full time role 

What is in it for you?

• A friendly, supportive, team working environment
• Subsidised staff canteens
• Training & development opportunities
• 25 days (plus bank holidays) annual leave, increasing over time
• Refer a friend bonus scheme (T&C Applied)
• Perkbox

Apply Now

If you meet the above requirements, we'd love to hear from you! It's also very important to us that as well as meeting the job description, you can bring a wealth of experience and qualities that make you ideal for working with the elderly on a daily basis.

Values

Embrace and embody our core values of Compassion, Respect, Excellence, Dignity, Integrity, and Teamwork.

Safeguarding

Our positions are subject to Enhanced DBS Disclosures, which will be completed upon a successful application. All applications will be handled individually, following our policy and organisational requirements. Please do not apply if you require sponsorship.

Diversity

We champion diversity, and we understand the importance of our people representing the communities and residents we serve. You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.

Community Fundraiser North-East

Brain Tumour Research is looking for a Community Fundraiser to provide support, and to help our donors and supporters fundraise, building connections to ensure a lifetime relationship between the charity and individual.

Position: Community Fundraiser – North-East (Maternity Cover)
Location: Home based covering Yorkshire, Tyne and Wear, Northumberland, County Durham and Cleveland
Salary: Circa £28,500 per annum
Hours: Full time, 35 hours per week
Contract: Fixed term, Maternity Cover
Benefits: Holiday entitlement, 25 days per annum, excluding UK Public Holidays, access to an Employee Assistance Programme and option to join our healthcare scheme.

About the Role

This is a fantastic opportunity for an individual who wants to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK.

As Community Fundraiser for the North-East, you will help deliver our strategic plans and objectives, by generating and growing income through community fundraising activities. Our community fundraisers also help raise awareness by engaging people with our work, and recruiting and supporting the fundraising of individuals, challenge event participants, our Fundraising Groups and Charity of the Year partnerships. 

About You

If you would like to join an exciting, innovative, and ambitious charity, with a passion for finding a cure for brain tumours, then we would love to hear from you.

Do you have:

• Experience in community fundraising, donor management and stewardship
• Good communication skills, with the ability to converse sensitively and empathetically
• Excellent time management skills; able to work proactively unsupervised and use own initiative
• Experience working to and meeting targets
• A high level of empathy for our cause

About Brain Tumour Research

Brain Tumour Research is an exciting, innovative and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.

We are invested in our employees and are proud to be accredited by Investors in People.

Closing Date: 22nd November 2024
Interview Date: First Interviews w/c 25th November 2024

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Candidates may also have in experience in, or be looking for a career in: Fundraising, Donor Engagement, Community Events Coordinator, Public Relations, Trusts and Foundations, Fundraising Coordinator, Volunteer Coordinator, Fundraising Officer, Fundraising Executive

No agencies please.

£40,500 - £45,000 per annum

Fixed term (maternity cover, 13 months), full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves 

We’re looking for a Gift Aid, Compliance and Fulfilment Manager to join our busy team on a fixed term contract. With your focus on the day-to-day management of our key supplier relationships, you’ll oversee multiple work streams and competing priorities across complex operations.

With support, you’ll also provide advice to all internal teams on Fundraising Compliance. You’ll understand when and how to dig deeper into risks and escalate as appropriate, acting as a key representative in this area across the charity.

You’ll oversee monthly gift aid claims, ensuring all processes from collection, storage and auditing are compliant and documented. This role is a great opportunity to work across multiple directorates. Your work will have a direct impact on our success and help us make a real difference.

In this role you’ll also line manage three people, working with them to excel in their role. They will support you in managing our key supplier relationships, managing our fundraising stock and having responsibility for the day-to-day management and development of our online shop. Elements of thanking our wonderful supporters also sits within your team.

What we want from you 

We’re in search of a skilled communicator who has a talent for building relationships, a highly motivated team player and an influential line manager.

You’ll be motivated by excellent customer experience and work with a wide range of stakeholders. You'll recognise that key suppliers must offer efficient and optimised operational processes to meet customer expectations and contribute to our success. You’ll be able to hold our suppliers to account when things go wrong and be able to navigate process improvements.

With an understanding of charity law, you’ll be well-versed in fundraising regulations and compliance, Gift Aid, and data protection. You’ll have a track record in managing operations, experienced in developing processes, procedures and policies to help support charity wide activity, ensuring internal best practice guidance is created, maintained and shared.

Your agile approach means you can devise, prioritise, and react to shifting demands and tight deadlines.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK, we believe that equity, diversity and inclusion are essential to building a strong and innovative workplace, that represents, and can advocate for the communities we support. We stand against discrimination and prejudice, and we champion tolerance, fairness and equality in everything we do. This makes us stronger and helps us reach more people. We’re all here for the same reason: to give every man the power to navigate prostate cancer.

We're committed to righting health inequalities across the UK, starting with those faced by Black men who are at double risk. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer.

Therefore, we’re particularly interested in applications from those from marginalised and vulnerable communities. This will help us create an environment of inclusion where everyone can bring their authentic selves to work, where personal qualities are as important as professional experience, and our people feel seen and heard.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.

The closing date is Sunday 24th November 2024.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 2nd December 2024.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

The Youth Participation and Support Worker will work with care experienced young people subject to immigration controls, to tackle the injustice and inequity of the systems, policies and procedures that define their lives.

They will support young migrants to evaluate what they have learned through their experience of being in care and going through the immigration system so that young people are able to recognise the skills and strengths they have developed. They will support young people to engage with a range of opportunities to develop and use their learning, skills and strengths through our Young Community Leaders programme.

We would love to hear from you if you have: 

• Experience of working in a practical support role with refugee, asylum seeking, unaccompanied asylum seeking and migrant children and young people in the UK.
• Experience of delivering group activities to young people.
• Ability to build trusting and empowering relationships with young people.
• Knowledge of the issues faced by care experienced migrant children and young people.

Our organisation:

SLRA is a well established local migrant support organisation working alongside refugees, asylum seekers and other migrants who are at risk or in crisis due to immigration issues. Our committed, supportive team works alongside local volunteers to provide a range of services including advice and casework, supportive group sessions, youth casework and activities for families and young people. 

The benefits: 

• 28 days annual leave plus bank holidays (pro rata) 
• 5% employer pension contribution 
• Ongoing learning and development opportunities 
• Being part of a committed, supportive and inclusive team 
• Cyclescheme

We particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who are migrants or refugees, and who have lived experience of the impact of immigration policy and practice. 

Family Support Supervisor

Location: South West London (Central Office is based in Mortlake – 12 mins from Clapham Junction and 23 mins from Waterloo)
Contract: Full Time, Permanent 
Salary: £31,900 per annum

This post is part funded with support from the National Lottery Community Fund.

About the role

As a Family Support Supervisor, you will play a key role in creating a space where people experiencing the trauma of someone going missing can be supported throughout their experience in a calm, insightful and consistent manner. You will proactively support family members during challenging experiences. You will provide high quality support to families; the approach to support will be based on an assessment of needs and the length of their missing incident / experience. The support is both practical and emotional in nature and can involve advice and advocacy so people can access the right service and support for them.

About you

You will need:

• experience of work on a helpline, crisis or advice service either as a volunteer or a paid worker and/or advice or support work with children, vulnerable adults and/or families;

• experience of casework, managing an active caseload with varying needs regarding frequency and level of support

• excellent communication skills;

• the ability to maintain a calm and considered approach, to evaluate situations objectively, consult effectively and give appropriate advice and guidance;

• strong IT skills including databases and data entry and the ability to learn new systems quickly including learning to operate a digital 1-2-1 chat platform.

What you will get in return

This position works alongside an award-winning helpline team providing quality support, guidance and safeguarding to missing children, vulnerable adults – those who have run away or left home – and the families of missing people. The service also works therapeutically alongside the counselling service. In this role you will be supported by volunteers, digital support structures, and peer support.

You will find plenty of scope for further personal development including: getting involved in volunteer supervision; training; e-learning; and hearing about the latest topics from some of our amazing partners. Working for Missing People means living our values. It’s a place where people are encouraged to ‘let fly’ so you can ‘make things happen’. We know you’re more than just a job title, and ‘be human’ is an important value here.

About Missing People

Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat. We coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year. Missing People aims to put people with lived experience at the heart of our work, amplifying their voices to achieve change.

Missing People is a friendly and supportive place to work – it’s a welcoming, caring organisation which really makes a difference to vulnerable people throughout the UK. We offer a range of enhanced family friendly benefits and are happy to talk about flexible working in many roles.

Ready to apply?

Please find attached a detailed job description and person specification, a letter to applicants from the line manager and a summary of Missing People's Achievements 2023.

To apply, please ensure you include your CV and a brief covering letter explaining how you would be a good fit for this role. We look forward to receiving your application.

Closing date: 23:59 on 17 November 2024. We reserve the right to close the advert early if we have sufficient interest - so APPLY NOW!

Interviews: 22 or 25 November 2024

Location: South West London (Central Office is based in Mortlake – 12 mins from Clapham Junction and 23 mins from Waterloo)
Contract Type: Permanent
Shift Pattern: Full time, 35 hours per week. Shift pattern: 12:30pm to 8:30pm, Monday to Friday
Salary: £31,900 per annum
Benefits: 28 days annual leave per annum/pro rata plus statutory holidays on appointment. Additional annual leave days awarded on length of service*, Company pension contribution, Life insurance (3 x salary)*,  Employee Assistance Programme (EAP) including 24/7 support helpline,  Interest-free Season Ticket Loans*,  Additional maternity pay and leave*, Additional paternity pay* , Additional sick pay* *available after probation period passed

This post is part funded with support from the National Lottery Community Fund.

You may also have experience in the following: Senior Family Support Coordinator could be alternatively titled as Family Services Manager, Lead Family Support Specialist, Senior Care and Support Coordinator, Family Advocacy Coordinator, Family Resource Coordinator, Senior Family Outreach Specialist, Family Assistance Supervisor, Community Family Support Leader, Senior Families Project Supervisor

REF- 217 817

The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera. We could not maintain our reputation, the range of our work or our digital presence without the support of our philanthropists, funders, members, business partners and sponsors.

The Development and Advocacy Department (D&A) plays a vital role in this, by securing the Arts Council England grant (currently over £22m) plus raising over £35m revenue annually plus additional for capital, advocating to government and other influencers for our value and role in the community and sector, and in ensuring we deliver on our charitable mission, retain the best artists and crafts people, maintain our beautiful grade I listed building and continue to produce world class performances.

We are now seeking to add to the growing department through the newly created position of Legacy Manager. This role will focus on promoting and administering legacies, working with potential and existing legacy givers and helping to ensure legacies left to the Royal Ballet and Opera are administered sensitively and recorded robustly.

Our ideal candidate will be able to handle sensitive and sometimes difficult conversations in an empathetic and diplomatic manner. They will have excellent communication skills and will be confident operating in a small team with a growing remit. They will be able to demonstrate:

• Experience of working with Legacy giving and administration
• Experience of databases and MS Office (Access, Word and Excel)
• The ability to promote RBO legacy giving and gain knowledge of products and services in a relatively short period of time
• Consistent high level of customer care and responsiveness
• Strong organisational and administrative skills with a logical and methodical approach to work

Possession of or interest in working towards an ILM (Institiute of Legacy Management) qualification will be highly regarded, as will a working knowledge of CRM systems (we use Tessitura) so please do reference this in your application.

The Royal Ballet and Opera is committed to creating a diverse and inclusive environment in which everyone can thrive. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation. As a Disability Confident Employer, we guarantee to interview all disabled applicants who meet the essential minimum criteria for our vacancies.

This is an exciting and engaging job opportunity to join elop’s dedicated and enthusiastic team. You will be supporting us to continue to save lives and improve mental health for LGBTQ+ community members through ensuring the smooth administration of elop's counselling, mental health and other services. 

As Services Administrator you will have a key role and direct responsibility for the administration of our counselling and mental health services, training and education services, and general office and organisational administrative duties.  This will include:

· responding to enquirers & information requests, and sign-posting callers to relevant staff

· receiving and processing service referrals and training applications

· taking and processing service and training bookings, and administering associated payments

· liaising with staff, volunteers, service users, clients, students, professionals

· maintaining central office and service files, data records, inputting and collating data

· assisting with service promotion

· administration of volunteer and student recruitment

· supporting admin volunteers

· contributing to staffing front of house/ reception

· maintaining administration of central office systems and associated facilities

· minute taking at varied service and team meetings

· contributing to service and training monitoring and evaluation

You will work with the Senior Management Team to ensure and maintain well administered, organised, efficient, and smooth-running services, systems, office and centre environment.

You will be well supported with an in-depth induction, regular line management supervision, and additional reflective practice opportunity as required.

Ordinarily, this is an in-person/ onsite position, but will commence temporarily online via remote homebased working, whilst we relocate to our new location.

Full time, Permanent

Hybrid - Whitechapel, London (1-2 days per week in office)

Salary: £32,360 - £33,330

Closing on: Sunday 17th of November 2024 at 23:59PM

The role:

We are searching for an inspired, motivated person looking to change the world. Working with the growing community of UK B Corps, the role will provide key assistance to our Community Team. The role will also include campaign administration, data collection & reporting and online community engagement along with ad-hoc administrative tasks.

Tasks and Responsibilities:

Community support

• Managing the community inbox, alongside fellow Community Assistant

• Allocating emails to relevant people

• Replying to frequently asked questions through the community inbox

• Creating canned responses, categorising emails and highlighting priority questions to Engagement Managers & Coordinators.

• Reporting monthly on incoming email trends and patterns, and using this data to  inform  improvements to Community Team resources.

• Updating contact data ad hoc on salesforce.

• Championing the meeting of Team SLAs by providing insights and reminders to colleagues

Community Team

Assist with a range of Community team administrative tasks including those of Working Groups, B Locals, and our Ambassadors programme

Engagement:

• Assist with activities which enable Community engagement including:

• Managing data in salesforce and ensure consistency in existing community databases

• Assist with invoicing and invoice tracking where appropriate

• Supporting our B Corp onboarding process 

• Share B Lab generated content on the B Hive and assisting engagement activities and events such as B Socials & B Corp Month.

• Content creation and content capture

• Occasionally writing content and follow up from events and webinars

• Help to capture content from the community and developing ways to share it (i.e the B Hive)

Skills and Experience

Essential

• Experience in administration or similar role, covering:

  • Customer service- including customer facing communication both face to face and via email

  • Inbox management

  • Using CRM systems and other data management tools

• Great attention to detail and accuracy

• Good problem-solving skills

• Excellent organisational skills, proactive and use initiative to create improvements

• Gathering and analysing information and data, producing reports, recommending solutions

Eligible to work in the UK (we will not be able to provide visa sponsorship)

What we give you

• Purpose driven work enabling B Lab UK’s mission of redefining the role of business as a force for good

• Hybrid and flexible working, we have a high trust environment and are advocates for right place working

• Hybrid working (min 1/2 days per week in office)

• Flexible working hours (based around core working hours)

• Opportunity to work 4 days a week 

• 25 days holiday plus bank holidays (pro rata for part-time staff)

• 1 additional annual leave day (pro-rata for part-time staff) for each complete annual year of service, up to a maximum of 30 days

• Our office is closed between Christmas and New Year, no need to take extra holiday!

• Private Medical and Dental cover

• £200 per annum tax free Annual Wellbeing allowance and Employee Assistance Programme

• 2 paid volunteer days per year

• Enhanced Parental Leave and family friendly policies, including carers leave

• Learning and Development opportunities

• Enhanced Pension and Life Assurance

• Cycle to Work Scheme

• Income Protection policy

• Working in a flexible office workspace

Job Title - Research Manager

Contract - Permanent

Work pattern - Full time or 0.8 FTE (for flexible working, including term time working)

Salary - £42,000 - £48,000 per annum (or pro rata)

Location - Flexible, with an expectation of working at Coram’s campus in London on average at least once a week. 

We are looking for someone who is passionate about using their research and evaluation expertise, including involving children, young people and their families in research, to join our growing Impact and Evaluation team to help improve support for vulnerable children and young people, and ultimately make a positive difference in their lives.

About Coram and the team

Established as the Foundling Hospital in 1739, Coram is today a vibrant charity group of specialist organisations, supporting hundreds of thousands of children, young people and families every year from infancy to independence. We champion children’s rights and wellbeing, making lives better through legal support, advocacy, adoption and our range of therapeutic, educational and cultural programmes.

Coram’s vision for children is a society where every child has the best possible chance in life, regardless of their background or circumstances.

Building on our legacy as the first and longest continuing children’s charity, we have launched the Coram Institute for Children, the dedicated research and development organisation for children. The Institute will be instrumental in realising this vision by acting as a catalyst for change and collaboration, seeking evidence-based solutions to the challenges facing children in the 21st century in policy, law and practice.

The Impact and Evaluation team sits within Coram’s Institute for Children. Our team consists of 14 Researchers and a Research Coordinator, along with a network of around 15 research associates, pro bono analysts and peer researchers. We carry out qualitative, quantitative and mixed methods research with children and young people, which often involves parents and carers and the professionals who support them.

As a team, are values are to be child-centred, rigorous, grounded in experience, collaborative and impactful. We are dedicated to delivering child-centred research to ensure their voice is at the forefront of our work. We use co-design and participatory research methods to challenge power imbalances within research and work with marginalised groups.

Our work includes a diverse range of evaluation designs from feasibility studies and process evaluations through to large-scale, multi-site experimental and quasi-experimental impact evaluations. We work with a range of partners including Foundations, the Youth Endowment Fund, Department for Education, local authorities, the NHS, and universities as well as other third sector organisations. We also work in-house to support the Coram group of children’s charities to help evaluate their effectiveness and assess the impact of their work.

This role will be based in Coram’s Impact and Evaluation team which sits at the heart of Coram’s Institute for Children dedicated to improving the life chances of children. This role will play an important part in building the Institute and the strategic direction of the team. The role offers exciting opportunities to work within the Coram’s Impact and Evaluation team to lead a portfolio of mixed methods research projects and evaluation studies. As well as build links across Coram as well as externally with research partners and universities to pursue research dedicated to improving the lives of children and young people.

About the role

The Research Manager will play an important role in working with the Head of Impact and Evaluation and across Coram to develop and expand work of the team within Coram’s Institute for Children.

Working within Coram’s growing Impact and Evaluation team (which currently includes eight permanent researchers) the Research Manager will lead the delivery of high quality, innovative qualitative and quantitative studies including externally commissioned research and evaluation to support the improvement of policy and practice for vulnerable children, young people and their families. This will include implementation and process evaluations with children/young people, parents/carers and professionals as well as quasi-experimental and experimental impact evaluations.

We welcome applications from mixed-methods, quantitative and qualitative researchers who have knowledge of a range of research methods and evaluation approaches. We are dedicated to delivering child-centred research to ensure their voice is at the forefront of our work. We use co-design and participatory research methods to challenge power imbalances within research and work with marginalized groups.

The Research Manager will work with colleagues across Coram and with external partners in local authorities, central government, businesses and other third sector organisations. They will have the opportunity to shape the work of the Institute by designing new research funding bids, responding to tender opportunities and developing our academic partnerships.

The role also comes with a range of personal and professional benefits including dedicated time for continuous professional development, 25 plus days of annual leave, regular team reflective practice sessions and flexible working arrangements.

This is a great opportunity for an experienced research manager who has a passion for innovative, participatory research to take the initiative to design and deliver high-quality evidence which improves policy and practice for children, young people and their families.

Coram is an equal opportunities employer and we are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority groups, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented in research roles. If applicants feel comfortable, we would encourage them to draw on lived experience in their personal statement as part of their application.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: 5pm on 15/11/2024

Interview dates: week of 25/11/2024

We will also make any reasonable adjustments at the interview stage for applicants invited to interview to support inclusivity.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Office Administrator

Hours: Full-time - Permanent
Reports To: Operations Manager
Place of Work: London - Streatham, Clapham, Croydon
Salary: £25,235

Transform lives with The Nehemiah Project! We are seeking a dynamic and compassionate person to join our team as an Office Administrator. This is a full-time permanent position, working Monday to Friday. In return, you will receive a salary of £25,235, be enrolled into our staff health and wellbeing plan, and become part of our Nehemiah culture that is supportive, honest and incredibly rewarding. 

What we are looking for

• Someone who has excellent personal organisational and relationship-building skills
• A welcoming and warm first impression – whether it is in person or via phone/email, you will often be the first person that people talk to when first engaging with Nehemiah
• A commitment to being a positive model of our Values
• A good level of computer literacy and proficiency in applications such as MS Office, Salesforce (or something similar)

Objectives of this Role

• To support the smooth running of the Recovery Programme Office 
• To manage Nehemiah Residents’ Housing Benefit applications and accounts
• To liaise with the Volunteer Coordinator in assisting and supporting volunteers
• To maintain records and present management information reports to the CEO 
• To work with staff to ensure the efficient functioning of the Nehemiah houses, including maintenance reporting, compliance checks, purchasing and budgeting 

Please look at our Job Description and Person Specification for more details – even if you feel like you don’t tick every box, please don’t be discouraged from applying - we would still like to hear from you! 

Perhaps most importantly...it is our expectation that anyone who is a part of Nehemiah aligns with and can demonstrate use of Our Values:

Belief: We believe in everyone’s potential for positive change
Respect: We value each other’s choices and differences
Kindness: We show empathy through our actions
Honesty: We build trust through being truthful
Empowerment: We help each other find our own purpose

What you can expect from us

• A 35 hour working week Mon-Fri, with an additional monthly paid on-call requirement
• 25 days annual leave, plus Bank Holidays
• A contributory pension scheme: Nehemiah will contribute the equivalent of 3% of your annual salary
• Staff Health Plan that includes insurance and wellbeing packages

Why Nehemiah?

Make a direct impact on the lives of those in need and bring positive change to the local community
Work with a passionate and talented team committed to our mission
Benefit from opportunities for skill development, leadership growth, and career advancement 
Experience a culture that values innovation and always looks to refine our best practice

Application Process:

30 minute video call with a member of our recruiting team
In-person interview with relevant members of the management team (45mins-1hr)

To be considered please submit a CV and Supporting Statement/Expression of Interest

Interviews to be held on a rolling basis

This post will require an Enhanced DBS check to be processed for the successful applicant 

REF-217 846 

The role

As Community Connector focussed on brief intervention support you will play a key role in delivering the outcomes of the Reach and Connect service for older people in Haringey, providing 1to1 support be it in person, at drop ins, in a resident’s home or remotely by:

· listening to individual priorities and aspirations

· helping them to access a range of information

· connecting them to the right help from available services

· supporting them to develop relationships and community networks

· getting individual’s voice heard about things that matter to them

· helping to access volunteering opportunities/ which may improve employability &/or community engagement.

You will therefore be responsible for offering generic and specialist information, signposting, guidance and short-term support to older people living in Haringey to maintain their independence, remain in their own home and live well for longer. 

About You

We are looking for individuals who are passionate about improving the lives of older people, and the who have well developed interpersonal skills. 

Display warmth and understanding, understand the importance of being a good team player & enjoy being a creative problem solver.