Programme And Policy Manager Jobs in Home Based

About the role:

Working under the direction of the Service Manager you will be primarily responsible for designing, implementing and co-ordinating recovery-focused activities. You will work with SHP colleagues, partnership agencies and those using the services to ensure the programme meets the latter’s needs. You will be responsible for delivering elements of the programme, in addition to supporting staff members, volunteers, students, clients and peers to facilitate groups and activities.

About you:

• Experience of developing, facilitating and coordinating groups and activities (including supporting others to do so too), with a demonstrable understanding of group dynamics.
• Experience of developing and maintaining positive partnership relationships with a range of internal and external services.
• Demonstrable understanding of engaging and motivating people who experience multiple disadvantages, with an awareness of the issues that may make this process challenging.
• Demonstrable experience of working with either homeless service users or clients with complex needs such as Mental Health, Substance Use, Ex Offending, and Physical Health needs.
• A strong understanding of the issues that typically disrupt progress in journeys towards independence, such as mental health, substance misuse, self-harm, domestic violence, anger management, learning impairment and frailty due to illness.
• Excellent time management skills, ability to work on own initiative, manage competing priorities and maintain high standards.
• Excellent team-working and interpersonal skills, maintaining a collaborative approach to delivering service objectives across work specialisms.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 3rd November at midnight

Interview date: Monday 11th November or Tuesday 12th November via Microsoft Teams

This post will require an Enhanced DBS check to be processed for the successful applicant. 

Job Title: Assistant Shop Manager, Guildford

Salary:  £23,400 per annum

Team: Retail

Hours: 37.5 hours

Location: Guildford

About Shooting Star Children’s Hospices

We have an exciting opportunity for an Assistant Shop Manager to join our team at Shooting Star Children’s Hospices.

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.                                                                                                              

It’s a great time to join Shooting Star Children’s Hospices as we have exciting plans to expand our retail team.

About the role

Your key purpose will be, in the absence of and alongside the Shop Manager, to manage a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures

About you

This role requires experience of assisting in managing a shop including knowledge of retail and health and safety legislation and administrative/cash handling experience.

You will also have an ability to deal with customers and maintaining a high level of customer service, have good verbal, written communication skills, as well as being comfortable using IT and EPOS reporting. You will have an ability to motivate yourself and others, have excellent organisational skills and be comfortable working under pressure and dealing with changing priorities.

The post holder must be able to work their contracted hours across the 7-day working week.

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

What we offer

In return you will receive a competitive salary along with a range of benefits, which include:

Pension scheme

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions

Annual leave

• 27 days plus Bank Holidays rising with length of service

• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service

Contractual benefits

• Generous sick pay scheme

• Enhanced maternity, adoption, and paternity leave pay

• Flexible working arrangements

• Death in service benefits

• Reimbursed professional membership fees

• Eye care

• Employee referral scheme

• Blue Light discount card

Health and wellbeing

• Employee Assistance Programme

• Occupational Health

• Mindfulness sessions

• Cycle to work scheme

• Mental Health First Aiders

• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site

Safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.

Equality, diversity and inclusion

Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

To apply please submit a CV and covering letter outlining how your experience meets the criteria set out in the person specification.

Closing Date: Friday, 15th Novemeber 2024

Interview Date: rolling interviews

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

As the Philanthropy Manager, you will oversee the development of existing high-net-worth (HNW) donors and cultivate new high-net-worth prospects. You will work closely with key Third Party supporters to establish our presence nationally. A key part of your role will be to strategise to identify new high-net-worth donors and create long-term relationships, ensuring that Muslim Aid becomes their charity of choice. You will also collaborate closely with fundraising and supporter services to organise tactical, innovative, bespoke, and strategic events that meet the needs of high-net-worth donors and maximise major gifts like no other.

About the Role:

1. Develop a three-year high-net donor strategy with stakeholders that drives long-term sustainable revenue and year on year growth.
2. Develop short-, medium- and long-term strategies to maintain engagement, retention and increase revenue with existing and prospective donors that supports our organisational strategy.
3. Design and evaluate business plans to maximise return on investment and drive continuous improvements.
4. Develop a full Philanthropy & Legacy system to review fundraising forecasts, review progress and implement quarterly tactical activation plans to recover potential losses.
5. Develop and manage annual philanthropy budgets and KPI’s in line with 5-year strategy.
6. Be a Brand ambassador ensuring that all external engagements align with the organisation’s values and messaging.

About You:

To be successful in this role, you will need:

1. Significant experience in fundraising, corporate relationship and/or high-net donor development.
2. Proven track record in implementing corporate / business / high-net donor strategy and achieving challenging targets.
3. Knowledge of a wide range of fundraising mechanisms including CRM, sponsorship, brand association and employee fundraising.
4. Building and managing stakeholder networks.
5. Ability to work within a team structure as well as independently, be creative, take initiative, be attentive to detail and possess excellent interpersonal communication skills.

Why you should apply:

Join Muslim Aid as a Philanthropy Manager and drive impactful partnerships with high-net-worth donors. You will develop relationships with existing and new donors, working with key supporters to build our national presence. Your role includes strategizing to make Muslim Aid the charity of choice for HNW individuals and collaborating on unique events that maximise major gifts. Apply now to make a transformative difference!

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 additional privilege days
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Workplace Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV. 

At Independent Age, we believe that no older person should face financial hardship. That’s why, by 2027, our goal is to have improved the lives of one million older people.

Our impact across policy, campaigning, information and advice, grant-making and partnerships improves lives by increasing the financial well-being of older people in financial hardship, enabling greater choice and independence in wider areas of life. We want to find talented individuals from diverse backgrounds to join us on this journey. 

Responsibilities and Person Specification: 

This role at Independent Age is a brilliant opportunity to work on our grant funding programmes, involving support of grant management, applications, assessments, and funding administration. The postholder will foster positive connections with funded organisations, service partners and individual grant holders, contribute to the review and analysis of grant and partnership reporting and evaluations, and help communicate the impact of grants working with multiple stakeholders. You will support with creating value-adding opportunities for grantees, from organising engaging training to hosting networking events.

A strong understanding of grant making and experience in supporting partnerships, a project, or programme of work, your collaborative approach, outstanding interpersonal skills, and commitment to customer service will be important for this role. You should also have excellent administrative and organisational skills, a keen eye for detail and be experienced in data management. 

For full details on the role and requirements, please review the job description and person specification.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.

This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9 day fortnight.

What it’s like to work at Independent Age: 

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included. 

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits. 

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working.

You can find out more about what it’s like to work at Independent Age by visiting the Careers page on our website.

Application Process: 

To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format). 

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS Certificate will be required for this role. 

Closing Date: 23:59 on Monday 18th November 2024 

Interview Dates:  

• First Interviews will be held online on Thursday 28th November 2024 
• Second Interviews will be held in person on Thursday 5th December 2024 at Independent Age, 19 Avonmore Road, W14 8RR. 

By providing finance and support, at SIB we enable charities and social enterprises to exist, grow and thrive. We have disbursed nearly £0.5bn to thousands of organisations since 2002. Our team believes in the power of the social economy, champions the charities and social enterprises we support - and we are all working together to build a more equal society. 

It is a hugely exciting time to join the organisation. We are growing, investing in our expert team, and building on the successes of the last few years. 

To find out more about what we do here, our values and our generous benefits please visit our website.

Our values are: People First, Curious, Bold, Collaborative, Accountable

About this role:

Reporting to the Deputy CEO, the Communications and Policy Manager will support SIB’s track record of sector, government and media engagement, notably the high standard of publication set through its media partnerships with Tortoise and the Financial Times, its contributions to the policy landscape in the social sector, and its in-house data analysis and insight generation. This new post will contribute to SIB’s ongoing communications and policy work and its reach and influence.

Key responsibilities

1. Support the delivery of a comprehensive plan for our communications and policy activity, combining ongoing promotional communications, specific activities for funds and programmes, and proactively generated content and opportunities to influence

2. Co-ordinating with SIB partners in developing and delivering communication work, on major projects such as the Youth Investment Fund, the Recovery Loan Fund and the Enterprise Development Programme; ensuring that it is powered by data and customer insight of the highest quality

3. Keeping track of policy developments in areas of strategic importance to SIB, notably in social investment, youth, community energy and infrastructure investment. Writing briefings on key policy developments related to SIB’s strategic priorities, proactively identifying opportunities to further our policy agenda; also researching and preparing responses for relevant external consultations, using SIB data and evidence

4. Identifying, cultivating and maintaining relationships and partnerships with key policy, research and communications stakeholders

5. Attending and providing oversight to the Social Investment Forum, as part of SIB’s secretariat and hosting

6. Writing, editing and producing engaging and relevant content at pace for web, social media and e-newsletters, as well as earned and paid channels

7. Management of any external suppliers of communications and policy activities, including agencies, designers, consultants and think tanks

8. Working with the Marketing Manager, Marketing and Events Coordinator, Business Development Manager and wider team to deliver successful external events with customers, stakeholders and partners including attendance at Party Conferences.

9. To work in line with the organisation's values, principles and processes to achieve operational excellence.

10. To adopt our continuous improvement and learning ethos

11. To support and embed equality, diversity and inclusion into day-to-day behaviours and activities within your role as well as contributing more widely across SIB’s commitment to E, D & I

12. To support and contribute to the implementation and delivery of SIB’s strategy

13. In agreement with manager to undertake other tasks and work on cross team projects that support the objectives of SIB as required

Core competencies

• Significant experience at a managerial level in a PR, marketing, external affairs or communications role
• Excellent writing skills
• Good research skills, with an ability to absorb large amounts of information at pace, including in unfamiliar policy areas and produce cogent syntheses
• Strong collaboration skills, with the ability to work effectively teams across functions in an integrated way
• Good established networks through experience in a similar role, and a commitment to expanding those networks to support SIB’s strategic aims
• Experience of building effective media partnerships
• Good working knowledge of data-driven storytelling in a variety of outlets from organisation websites to mainstream media and confidence in interpreting data and understanding the key points to be drawn from it to gain traction in media and campaigning environments
• Experience of developing and delivering effective communications campaigns, including through a range of digital channels
• Strong planning skills and an ability to multi-task, work well under pressure and meet deadlines
• Strong understanding of UK political context, especially as it concerns the social economy, and parliamentary process
• An understanding of how to promote research, policy papers, data analysis and other activities of a think tank and consultancy
• Excellent IT skills and the ability to learn new programmes quickly

Desirable competencies

• Data visualisation skills
• Data storytelling
• A good aesthetic eye and ability to shape images, visuals and formatting, and to liaise confidently with designers
• Understanding of the UK charity and social enterprise sectors

Queer Britain is the UK’s first and only LGBTQ+ museum, and it’s for all. Our warm and collegiate team opened the museum in our beautiful space in Kings Cross two years ago. Since then, we are proud to have won the Museum Association’s Best Small Museum of the Year award and welcomed over 100,000 visitors

OUR VISION To progress Britain’s understanding of itself by giving queer stories and experiences their rightful place.

OUR MISSION Queer Britain works to Reclaim and Preserve queer people’s stories and objects and Inspire by celebrating and educating about LGBTQ+ lives, impact and culture.

OUR VALUES We are Open - everyone is welcome and respected. We are Courageous - we act with boldness and seek out the truth. We are Connected - we are collaborative and connected to culture

Your aim will be to support the Museum Director with raising around £500,000 per year from charitable sources.

Person Specification:

• An outstanding fundraiser, with a track record of securing four and five figure donation.
• A fundraising professional, experienced in working within at least one of the main areas of fundraising: membership, individual donors, grant-makers or corporates.
• Someone committed to providing outstanding, engaging and exciting donor & sponsor stewardship.
• Someone able to build positive relationships with internal and external stakeholders, including Museum staff, guest artists, visitors, volunteers and board members.
• Someone excited about the prospect of working a cultural organisation with inclusive storytelling at the heart of everything we do.

Role Description:

Research and Prospecting - Working alongside the Director, Development Committee and the Board, you will identify and research prospective people, companies and grant-makers that could support Queer Britain.

Pipeline Management - Using our CRM system, you will maintain our pipeline, ensuring records are up to date and accurate.

Cultivation - Using the full resources of Queer Britain, you will create cultivation plans that may include informal meetings, tours of the museum, meetings with key Museum staff, workshop visits and private dinners

​Making the ask - You will be fearless in asking people to support the Museum, and will support the Museum Director with pitching to companies and writing grant applications.

Stewarding and Reporting - You will ensure that all Queer Britain supporters understand the impact of their donation with a stewardship programme that entertains, engages, and encourages renewal. 

Location: Home-based (preference for Asia-based applicants, particularly in Malaysia, Singapore and Taiwan) where WAGGGS can contract for services.

About Us:

Girl Guiding and Girl Scouting is the world’s only movement for every girl and any girl because we believe that each of them deserves to be the best they can be. Free to make what they want from the Movement, girls learn by doing, make friends and have fun. In safe, local spaces, girls develop the skills and attitudes to change themselves, their communities and our world. Over ten million Girl Guides and Girl Scouts are active in 153 countries. The World Association of Girl Guides and Girl Scouts (WAGGGS) keeps the global movement thriving, united and growing.

Job Purpose:

This role will lead the delivery of WAGGGS STEM programme in Malaysia, Singapore, and Taiwan. Through the project we hope to provide girls and young women the opportunity to explore STEM in a safe and fun non-formal education environment where they will gain a strong understanding of the importance of STEM to their own daily lives and to the future of our world. We will inspire girls and young women to continue pursuing STEM education and careers knowing that they are equal participants and contributors to this field. We will support them to challenge and break down the barriers that have prevented gender equality in STEM and give them the confidence and skills to create change in their communities. Beyond this, we will foster their ambition to be leaders in the field of STEM across political, economic, and environmental decision-making spaces.

Key Responsibilities:

1. Project Management

• Manage the STEM Project in Malaysia, Singapore and Taiwan, closely working with the STEM Programme Manager and the Global Programmes Manager.
• Manage the project through planning, decision-making, monitoring, reporting and learning. You will be responsible for the key decisions throughout the project and ensure the results are delivered on time and within budget.

2. Relationship Building and Working with Diverse Stakeholders

• Develop and maintain strong relationships with the 3 WAGGGS Member Organisations (MOs) and their leaders, employees, and volunteers, to promote collaboration and mutual benefit.
• Support the MOs in their selection and induction of their ‘National Project Coordinators’ and work with the three NPCs for the delivery of the project.
• Manage any issues that may arise between different stakeholders, utilizing negotiation and problem-solving skills to find mutually beneficial solutions.

3. Project Monitoring and Reporting

• Oversee the monitoring and reporting in close coordination with the Global Programmes’ Monitoring Evaluation and Learning (MEL) team.
• Lead the development of the project’s results and monitoring framework.
• Provide narrative and financial reports to the donor and to internal stakeholders at WAGGGS.
• Manage the planning, tracking and reporting of the project budget and deliverables.

4. Communications

• Facilitate clear and effective communication within each MO and across the 3 MOs, ensuring that all parties are informed and aligned on objectives and expectations.
• Oversee the communications internally and externally for the project, working with the WAGGGS Communications Coordinator (Programmes & Partnerships).
• Work with Campfire Team to develop STEM contents in the WAGGGS online platform ‘Campfire’.
• Develop the project’s communication plan in coordination with the Communications team.

5. Working with Global Programmes Team and Other Units

• Work according to the WAGGGS mission, global strategy, 2024-2026 action plan, organisational values and relevant educational frameworks and approaches. 
• Contribute to the WAGGGS Global Programmes team on achieving its annual objectives
• Work with other units in WAGGGS (ex. Core Mission, MaRS, Volunteer Management Team, etc.) to ensure inclusive and coordinated approach in working with the MOs 

Contract: Permanent, full-time or part-time options available, 35 hours over 5 days
Location: Hybrid – Burford, Oxfordshire, OX18 4PF, with the flexibility to work from home. 
Closing Date: Sunday 10 November 2024 
 
We’re recruiting Business Support Manager to join our vibrant, high performing team. This key role will provide essential support to our Chief Information Officer and the Information Services Team, ensuring everything runs smoothly and efficiently. If you thrive in a supportive environment and love making a difference, we’d be delighted to hear from you!

More about the role

As our Business Support Manager, you’ll assist our Chief Information Officer in focusing on strategic priorities while ensuring seamless operations within the Information Services Team. You’ll have the autonomy to make decisions and prioritise tasks, all while being a valued member of our collaborative team.
 
This role is hybrid, allowing for 40% of your time in the office and 60% remote. This balanced approach fosters both collaboration and individual productivity. We’re dedicated to creating a work environment that adapts to your needs, helping you thrive both professionally and personally. We welcome applications from those seeking full-time or part-time options
 
Key Responsibilities

• Provide comprehensive support to the Chief Information Officer, enabling them to concentrate on key initiatives and priorities. 
• Work closely with the Information Services Team to ensure consistent compliance, process adherence and communication across the directorate. 
• Attend senior leadership meetings as the voice of the Information Services Team, taking minutes and following up on action points. 
• Oversee central budget items, including engagement with third party providers, ensuring that spending is accurately recorded and reconciled with monthly management accounts. 
• Oversee the Information Services sections of our intranet. 
• Collaborate with senior team members to create important documents, including presentations and meeting papers. 
• Represent the Information Services Team on various projects, sharing insights and feedback. 
• Ensure adherence to risk management and Blue Cross policies, helping to improve efficiency within the team. 
• Assist the Trustee Chair of a specific committee by organising meetings, preparing agendas, and taking notes during discussions. 

About You
 
We’re looking for a proactive and personable support professional who’s committed to delivering high-quality work. You’ll excel at building strong relationships with colleagues and stakeholders, working collaboratively to achieve our shared goals. Your attention to detail will shine through in everything you do, especially regarding budgets and written materials.
 
In this role, it’s essential to stay calm and composed, even when things get a bit hectic!
 
Essential Qualifications, Skills, and Experience

• Proven experience in supporting committees and senior meetings, including planning agendas and tracking actions.
• Experience working at a senior level with strong writing and proofreading skills to create clear and concise documents.
• Exceptional organisational and time management skills, with the ability to juggle multiple tasks and meet deadlines.
• Excellent interpersonal and communication skills, capable of sharing information effectively across teams.
• Experience in supporting colleagues to enhance team effectiveness.
• Proficiency in Microsoft 365 applications (Word, Excel, PowerPoint, SharePoint).
• A discreet approach to handling confidential information.
• Alignment with Blue Cross values of compassion, courage, and inclusion.
• Desirable Qualifications, Skills, and Experience
• Experience in a charity or not-for-profit organisation.
• Familiarity with roles relevant to the Information Services Team.
• Experience in minute-taking for meetings.

Why Blue Cross? 
 
Joining Blue Cross means becoming part of a team that truly cares about making a positive impact in the lives of pets and their owners across the UK. We take pride in nurturing a supportive and collaborative work environment, where your personal and career development is a top priority.
 
Our people are at the heart of everything we do. Without their dedication and commitment, we couldn’t achieve our mission of making a difference in the lives of those we serve.
 
In return, Blue Cross is committed to providing you with the best possible working environment. Your happiness and well-being are important to us, and we will strive to support you in every way we can.
   
Our generous benefits package includes:

• 38 days holiday rising to 43 with service (including Bank Holidays)
• Programmes for physical and mental wellbeing support 
• Free access to GP via MetLife - 24/7 GP services, private prescriptions and more for you and your family 
• Free physiotherapy advice and face to face intervention
• Health cash plan 
• Unlimited access to an employee assistance programme 
• Pension scheme with enhanced employer contribution
• Claim for professional fees 
• Life assurance
• 20% discount on Pet Plan pet insurance 
• Enhanced family friendly policies 
• Recognition scheme 
• Annual volunteer days
• Charity worker discounts across a variety of retailers
• Personal development programme
• How to apply 

 
Click the apply button below and complete the online application process before the closing date on midnight Sunday 10 November 2024. 
 
If you’re ready to take the next step in your career and contribute to our mission, we can’t wait to hear from you!
 
We reserve the right to close this vacancy early should we receive an overwhelming response.

Our values 

Our values define the way we do things. We use them every day to guide us, and to make sure we put people and pets at the heart of everything we do.

Compassionate: We listen, we are non-judgmental, we are kind and caring to the pets and people we encounter, and we offer support in difficult times

Courageous: We make brave decisions, embrace change, and encourage innovation, ensuring we always act with integrity – doing the right thing even when no one is looking

Inclusive: We value all our relationships and work in an open and positive culture where we celebrate our diverse talents and empower you to be you 

MLC are exclusively partnering with a charitable organisation based in South-West London, to recruit their Learning & Development and Employee Wellbeing Manager on a 6-month fixed term contract.

This is a newly created role within the organisation, and a fantastic opportunity for a motivated and proactive candidate to play a pivotal role in establishing a long-lasting learning framework to build organisational capabilities, employee engagement through the use of Litmos training and development, health & wellbeing and staff governance standards across the organisation. 

Key responsibilities:

• Establish and maintain relationships with key stakeholders across the organisation to understand training gaps and learning requirements within the organisation, building infrastructure to foster a culture of continuous learning and employee wellbeing
• Pioneer a staff engagement platform, and work closely with the communication team to roll out key L&D projects (e.g. lunch and learns)
• Roll out a revised organisational induction programme, and additionally a new local induction process to managers
• Establish best use of their employee benefits platform - including Health Cash Plan and salary sacrifice options
• Coach key line managers on the importance of continuous development, and learning opportunities for their departments
• Contribute to L&D processes and policy reviews and ensure processes and policies are widely communicated and are having the required impact

Successful candidate criteria:

• CIPD Learning & Development level 5 or above (or equivalent)
• Strong background in designing, delivering, and evaluating learning and development programs
• Experience of analysing, presenting data and project management
• Strong communicator with an ability to build relationships
• Experience of working with a learning management system
• Experience within the Charity sector is strong desirable

This role is hybrid working, 3 days in office in South-West Greater London. It is an immediate starting full time, 6 month fixed term contract. If you possess the above skillset and experience, don’t hesitate to apply immediately as applicants are under constant review. Alternately, please reach out to Annabelle at MLC Partners for further details.

Regional Business Development Manager, West Africa

Location: Based in any of the countries where WaterAid has presence in West Africa

(Burkina Faso, Ghana, Liberia, Mali, Niger, Nigeria, Senegal)

Deadline: 6th November 2024

Salary: Competitive with excellent benefits

It’s hard to believe that today 844 million people do not have clean water and 2.3 billion do not have a decent toilet – around 1 in 3 of the world’s population. Every two minutes a child under five dies from diarrheal diseases caused by poor water and sanitation.

Join WaterAid as our Regional Business Development Manager to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. On top of that you'll be joining a 2020 Great Place to Work® award-winning organisation.

The Regional Business Development Manager ensures WaterAid is well positioned within donor and consortium partner/key supplier markets as a “go to” partner for sustainable WASH programming. This position plays a key internal role, through monitoring, shaping and highlighting the country funding needs to WaterAid federation members and facilitating funding flows to countries.

Key accountabilities among others include:

Strategy

• Support country programmes in developing fundraising, donor and consortium partner strategies from a deep understanding of how to position WA’s programmes within the current donor marketplace

Pipeline development and management:

• Be responsible for growing and monitoring the pipeline of relevant funding opportunities to WA country programmes, coordinating with fundraising members to communicating donor intelligence, ensuring a balanced portfolio of funding types and ambition.
• Provide strategic support to the sign on of larger funding opportunities, ensuring that WA country teams are supported to negotiate favourable positions within consortia and are able to effectively assess and mitigate for delivery risk
• Support the improvement of cost recovery in restricted funding contracts through supporting country teams to communicate and negotiate with donors

Funding skills and capabilities development:

• Monitor the fundraising skills, capabilities and investment levels within country teams, and support the development of both funding focused roles and the capability of country Senior Management Teams to engage with donors and develop funding propositions
• Play a leading role in co-creating and embedding business processes, systems, and policies for restricted funding
• Build confidence in pursuing different funding modalities, including commercial contracts through accompanying country teams in the development of complex and novel bidding approaches (with the support of global teams and consultants)

Leadership and Line management

• Responsible for working with a high-performing team of Country Funding Leads and Donor Relationship Leads across the globe. The Regional Business Development Manager will contribute to strategic and operational planning processes; define and deliver an agreed set of team performance targets; and providing guidance, coaching and support in helping peers achieve optimum performance.
• Responsible for the matrix management of the Heads of Funding and Business Development at the country level.
• Lead on promotion of the cross country and regional learning and best practices on business development and bid development and management.

To be successful, you will need the following:

• Master’s Degree level qualification in international development, economics or a related discipline, or equivalent work experience.
• Approximately 10 years of experience in planning, securing and managing funds from institutional donors such as USAID, EC, UK Government, International Financial Institutions such as the WB, AfDB, local and international corporates, trust and foundations such as Bill and Melinda Gates Foundation etc.
• Substantial experience and knowledge of the institutional funding space and a deep understanding of bilateral and multilateral donors’ routes to market
• Demonstrable track record of developing and delivering on strategies for restricted income growth.
• Strategic networker with the ability to identify and transform opportunities into tangible results
• Ability to work in a flexible and agile way to identify opportunities and address challenges
• Ability to take complex information and simplify for audiences
• Being bilingual will be an asset

How to Apply:

Click on ‘Apply’ to download the full job pack. If you are interested in the position and have the right skills and attributes, send your application consisting of a letter of interest and a CV before Midnight (UTC) on 6th November 2024, to the email address specified in the job pack.

Only candidates shortlisted for interviewing will be contacted

We’re looking for people who share a commitment to our vision. We’re looking for people with an appreciation and respect for different people and ideas, and the energy and expertise to help tackle the most important challenges. In return, you can expect to get inspiration from the change you help make happen, a sense of belonging and the feeling of being part of a global community. You will also experience stimulation and fulfilment, the chance to grow, and space to be yourself at your best. This is our pledge to you.

WaterAid is committed to ensuring that wherever we work in the world there is no tolerance for the abuse of power, privilege or trust. WaterAid reinforces a culture of zero tolerance towards any form of inappropriate behaviour, abuse, harassment, or exploitation of any kind. The safeguarding of our beneficiaries, staff, volunteers and anyone working on our behalf, is our top priority, and we take our responsibilities extremely seriously. All staff and volunteers are required to share in this commitment through our Global Code of Conduct. We will conduct the most appropriate preemployment references and checks to ensure high standards are maintained.

WaterAid is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We particularly encourage applications from women who are underrepresented at this level in the organisation.

About FareShare Sussex & Surrey

We rescue surplus food from businesses, farms and supermarkets. This food is nutritious, in-date and safe, and includes a high proportion of fresh vegetables and fruit. If we did not rescue this food, it would be at risk of going to waste. Instead, we deliver it to charities, community kitchens, community pantries and fridges, food banks, schools and other organisations serving vulnerable people. Our food is a vital lifeline for children and families, people on low incomes, people who have lost their jobs, the homeless, refugees, domestic abuse survivors, the elderly and key workers.

We operate out of two depots; Guildford (Surrey) and Brighton (Sussex) as part of 35 Regional Centres, working as a network across the country with FareShare, a national charity. The Guildford warehouse is new and enables us to receive, store and deliver more fresh, frozen, chilled and ambient food across the region.

Last year, we delivered enough food for 2.14 million meals to help vulnerable people in our community. We receive and deliver around 80 tonnes of food every month, currently to 147 organisations, including homeless shelters, community pantries, food banks, clubs, children’s centres and lunch clubs across 3 counties. FareShare Sussex & Surrey also works to improve the lives of vulnerable people far from the workplace through our successful employability programme.

City Gate Community Projects (registered charity 1093245) is the employer, delivery partner and franchise holder for FareShare Sussex & Surrey.

Main purpose of this role

The Employability Coordinator will form part of a project team with the Employability Programme Manager. The project team will be responsible for delivering all aspects of the Employability Programme. The Employability Coordinator will deliver Employability and skills-based training, as well as monitoring participant progress and providing effective information, advice and guidance. The role will deliver the day-to-day activities of the programme in the Guildford depot, supporting individuals looking to enter employment, education or training. Therefore, the right person would need to have the skills and confidence to deliver sessions to groups of 3-10 individuals and provide one-to-one mentoring sessions to participants. We are looking for someone dynamic and engaging, with excellent training, coaching and mentoring skills, as well as a commitment to delivering a high quality service in line with our mission and core values. In addition to working with the Employability Programme Manager, you will work closely with the team at FareShare Sussex & Surrey and be supported by the national FareShare Employability Team. You will be part of an upbeat, skilled, supportive team within an ambitious, values-led organisation that has a fantastic leadership team and is focused on the wellbeing of its staff. You’ll make a strong contribution to our culture of togetherness, inclusivity, respect and passion in our mission to see no good food going to waste in Sussex & Surrey.

Duties and responsibilities

Programme Delivery

● Work with the Employability Programme Manager to meet the overall project target for employment and training.

● Deliver coaching and other relevant training as required.

● Ensure that detailed participant records are filed and maintained.

Working with Trainees

● To effectively maintain a caseload of Trainees ensuring their attendance during their work experience, regular one to one support, group sessions and other programme activities.

● Implement and monitor Individual Learning Plans for Trainees and volunteers to support them back into work, through certificates, work experience, building confidence and other soft skills.

● Offer appropriate information, advice and training to help Trainees improve their employability.

● Devise and monitor the Trainee’s learning plan, within their Individual Development Plan, set SMART targets and regularly review.

● To motivate Trainees, to ensure continual engagement.

● To work with Trainees holistically and encourage, support and enable them to achieve defined training and wellbeing goals.

Working with FareShare Sussex & Surrey

● Attend team meetings with FSSS and the FareShare UK Employability Team

● To attend supervision and appraisal meetings as specified by the post holder’s line manager

● Maintain up-to-date knowledge of the local labour market and sector developments

● Maintain up-to-date knowledge of issues, trends, policy developments and legislation relating to the role

● Work in accordance with Equality, Diversity, Health & Safety, Food Safety and Safeguarding policies

● Working closely with the Employability Programme managers to nurture existing and secure new commercial employment partners.

● Attend recruitment and employment forums to represent FareShare Sussex & Surrey

Person Specification

As an employer committed to Equal Opportunities, we will assess applications in line with the criteria we consider either as being essential or desirable for this post. Please explain in your Covering Letter why you meet the points in the

Qualifications and/or experience

Essential Criteria 

 ● A Level education or equivalent

● Experience in training, coaching and/or mentoring

● Engaging with a wide range of people

● Building/maintaining relationships with external organisations and associations

● Working to an outcome-based model achieving ambitious targets

Desirable Criteria 

● Working with volunteers/adults with additional needs

● Coaching/Motivational Interviewing Qualification

● Knowledge of the benefits system and experience of supporting people with benefits-related issues

● Knowledge and experience of the Third Sector in the UK.

● Coaching/Motivational Interviewing experience

Skills, Abilities and Knowledge 

Essential Criteria 

● Excellent knowledge of the employment system and local labour market.

● Enthusiastic and self-motivated, with strong people skills.

● Employability skills - confidence building, CV writing, job applications and interview practice.

● Ability to plan, multi-task and manage your time effectively.

● Excellent written and verbal communication skills, including presentation skills.

● IT literacy including word processing and database use.

● Adaptable to the needs of a developing project.

● Ability to work on own initiative and organise caseloads.

● Team player able to motivate and develop people through positive approaches

● Knowledge of equal opportunities, inclusivity, diversity and safeguarding

Desirable Criteria 

● Employability Skills- confidence building, CV writing, job applications and interview practice

● Experience in tailoring Individual Learning Plans.

Relationships (internal and external) values and behaviours

Essential Criteria 

● Work collaboratively with internal and external partners building successful and productive relationships.

● Brilliant people skills

● Desire to work for the region's largest surplus food rescue charity, to subscribe to the culture, vision and mission of our charity

● Commitment to continuous professional development

● Empathy with and non-judgemental attitude to Trainees and an understanding of their needs.

Circumstances

Essential Criteria 

● Willing and available to work outside normal working hours occasionally if required

● Proof of the Right to work in the UK

● Satisfactory DBS check

Desirable Criteria 

● A UK driving licence and access to your own car might be useful but not necessary

Benefits ● Ethical pension scheme ● Daily lunch provided (Guildford depot) ● Access to learning and development opportunities ● Access to Telus Health ● 33 days Annual Leave, including all public bank holidays (pro-rata for part-time employees) ● Staff-led wellbeing programme ● Flexible working ● Bike to work scheme

Safeguarding statement FareShare Sussex & Surrey is committed to safeguarding and protecting the adults we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure we have policies and procedures in place which promote safeguarding and a safe working environment.

Equality, Diversity and Inclusion We want to be open to everyone. A diverse voice is a more powerful voice. Diversity in our people brings new viewpoints, and this drives debate and creativity which is key to success and an ability to engage new audiences. As such, we encourage applications from people who belong to groups which are often marginalised in society. We strive to engage an ability-based workforce which reflects the diverse nature of our local communities. We are committed to equality, diversity and inclusion and it is important to us that this is reflected in the diversity of the people who work for us. We particularly welcome applications from black, Asian and minority ethnic candidates. LGBTQ+ candidates and candidates with disabilities because we would like to increase the representation of these groups in the team. Please call or email if you’d like to chat about the FareShare Sussex & Surrey community in more detail.

Application Process and Further Information Please submit a CV and Covering Letter (one side of A4), explaining how you meet the Person Specification. before 9am Monday 11th November 2024. For an informal chat about the role, please contact our Employability Programme Manager, Brenna Taylor 

Employability at FareShare Sussex & Surrey FareShare Sussex & Surrey has run a pilot employability programme through its Brighton Depot for 4 years and has taken these learnings to relaunch our programme across both our depots in Brighton and Guildford. This project will work with long-term unemployed people and those from the probation service (Brighton) and 18-25 year olds who are far from education, employment or training (Guildford) to provide the support they need to successfully secure and sustain meaningful employment.

The project will work with 60 Trainees a year across the 2 depots and will provide an integrated, person-centred employment service for the long-term unemployed in Sussex and Surrey. The project will be designed based upon the best practice currently within and external to the FareShare Network. These are the 3 core project elements of Employment Support, Work Experience and Training & Wellbeing.

Due to the nature of the job market in the region, our programme will focus on the hospitality industry. Utilising our commercial kitchen space at Brighton and clean room at Guildford, we will provide a varied package of kitchen skills, barista training and stock control across both depots.

In each element, Trainees will receive a tailored programme of 1-2-1 and group support. Activities will include coaching Trainees in important work skills and supporting them through the processes of searching for, securing and sustaining employment. Each Trainee will be taken through an assessment process to identify what is required to support them to secure sustainable employment. An individual development plan will be created for each Trainee. This will also include developing links to employers and educational establishments to source employment and progression opportunities for Trainees.

Creating and managing partnerships with other local community assets to bring wellbeing services into the regional centre or encourage, support and enable Trainees to access additional wellbeing support in the community will also be vital to the success of the programme. Each Trainee will have a limited personal development budget to engage with other services.

Trainees will be engaged in utilising strength and asset based approaches and the aims of the project encompass improving Trainee wellbeing and personal development in addition to skills training and the overarching aim of enabling Trainees to secure employment.

About StreetVet

StreetVet is a fast-growing national charity, committed to providing free vet care to the pets of those experiencing homelessness and to keeping pets and owners together to maintain their unbreakable bond. StreetVet relies on its team of over 400 vet and nurse volunteers in 23 locations around the UK to provide free veterinary treatment, funded by grants, corporate and private donors and partners. Since inception in 2016 the charity has treated nearly 3,000 pets and has won numerous awards including the Vet Trust Award for the Most Trusted Veterinary Charity, Purina Better with Pets Prize and Homeless Link Excellence Award for Excellent Support.

Title: Head of Volunteering

Duration: Permanent, full-time Reporting to: CEO

Responsible For: All StreetVet volunteers

Works With/Key Contacts: Colleagues across the organisation, volunteers, potential volunteers

Location: Home - remote working with regular travel to outreach locations and, as necessary, recruitment events

Contracted hours: 37.5-hour work week (flexible working available)

Holiday: 25 days per year plus national holidays

Salary: £35,000 - £43,000 depending on experience

Main Purpose of the Role

The Head of Volunteering will manage, develop and grow StreetVet’s Volunteer programme. They will have overall responsibility to recruit, onboard, induct, train, support, communicate with, develop and recognise volunteers as well as ensure good governance and compliance. The Head of Volunteering will act as an ambassador for volunteering across all StreetVet locations and externally. The Head of Volunteering will monitor and evaluate the impact of StreetVet’s volunteering programme and will identify and assess opportunities to develop the programme further.

Key Responsibilities

• Develop and implement the StreetVet Volunteering Strategy

• Lead and manage the day-to-day operation of the volunteer programme across all locations and work with the clinical team to ensure appropriate and robust processes are in place to provide suitable and high-quality care for the animals StreetVet work with.

• Develop and grow the volunteer programme to continually improve the volunteering experience at StreetVet.

• Review and refine all volunteer processes, policies and documentation to improve standards and ensure compliance.

• Oversee the recruitment and retention of volunteers, including the review and maintenance of all volunteer-related data, ensuring that it is compliant with data protection and GDPR principles.

• Oversee the development and provision of effective induction and learning and development activities appropriate for volunteer roles, working with key contacts across the charity and liaising with existing volunteers as required.

• Work to ensure all volunteers are aware of and adhere to StreetVet’s policies on safeguarding and working with vulnerable individuals.

• Develop effective methods of communicating with volunteers about their volunteering and the activities of the wider charity and provide opportunities for volunteers to communicate with each other.

• Oversee the development and provision of volunteer reward and recognition activities.

• Deal appropriately with escalated issues around volunteering, using tact, diplomacy and mitigating reputational and other risks that might be involved. This may include working in conjunction with management on issues that involve staff, as well as sensitively managing and, on occasion, terminating volunteer agreements when deemed appropriate.

• Establish and develop relationships with key stakeholders across the charity to ensure a consistent and best practice approach to volunteering across our locations and central volunteer team.

• Provide advice and guidance to staff that work with volunteers to ensure they receive appropriate support and development.

• Ensure effective use of the volunteer database and other tools to record, produce and analyse metrics on volunteer involvement, recruitment, retention and other relevant KPIs.

• Produce outcome and impact reports for both internal and external stakeholders on a regular basis.

• Keep up to date with current developments in the volunteering sector, including undertaking benchmarking and accreditation e.g. Investing in Volunteers standard. Maintain and develop good relationships with similar organisations in the sector and represent StreetVet at external conferences/meetings as relevant.

• Manage budgets and resources related to the volunteer programme.

The above job description is intended to be an outline of the duties and responsibilities for this role. This is not an exhaustive list, and it is likely to change over time. You may be expected to undertake other duties that are commensurate with this role and grade.

Please see full job description for essential experience required.

Circa £48,000 per annum (pro rata)

Fixed Term – 6 months

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as a Senior Policy and Advocacy Adviser for International Policy and Finance.

You will be the organisation’s lead policy expert on international development policy and development finance. As part of the role, you will develop compelling policy analysis and set the strategic direction for advocacy on these areas, as part of UNICEF UK’s wider campaign strategies. You will need to collaborate with colleagues across the Advocacy department and UNICEF UK to deliver compelling and impactful advocacy targeted towards the UK Government.

You will have excellent knowledge of international development policy and finance, research and communication skills, as well as experience developing and implementing successful advocacy and policy strategies. If this sounds like you, we would love to hear from you.

Act now and visit the website via the apply button to apply online.

Closing date: 9am, Thursday 7 November 2024.

Interview date: Monday 25 / Tuesday 26 November 2024 via video conferencing (MS Teams).

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East  London and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

Vacancy Reference Number:

EADDP/PROG/UK-R1

Position title:

Executive Assistant to the Deputy Director of Programmes

Reports to:

Deputy Director of Programmes

Location:

Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

Hours of Work:

Full-time, 35 hours per week

Salary guideline:

(Up to) £32,000.00 per annum (commensurate with experience)

Terms of Employment:

12-Months’ Fixed-Term Contract (subject to successfully completing a 6-Month Probationary Period, Contract is extendable and renewable subject to performance)

Application Process & Closing Date:

Please send an introductory email detailing why feel you are most suitable for the role along with your up-to-date CV by no later than 4th November 2024.

Ensure the Vacancy Reference Code is added within the Subject line of the Application Email. 

Approx. Interview & Role Commencement Date(s):

Interviews: ASAP – as and when we find a suitable applicant

Start: ASAP thereafter

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold an Online Interview with Muslim Hands; therefore, please familiarise yourself with ZOOM, Team Link, MS Teams, and Skype post successful submission of your application.

Job Summary:

The Executive Assistant to the Deputy Director of Programmes will provide high-level administrative support, ensuring the efficient operation of the office and supporting the Deputy Director in managing their workload. This role requires a proactive individual with excellent organisational, communication, and multitasking skills, capable of handling sensitive information with discretion and professionalism. The Executive Assistant will act as a key liaison between the Deputy Director, internal departments, and external stakeholders, contributing to the overall effectiveness and impact of the Programmes Department.

Key Responsibilities:

1. Administrative Support:
   • Manage the Deputy Director’s diary, schedule meetings, appointments, and travel arrangements.
   • Prepare and organise meeting agendas, take minutes, and follow up on action items.
   • Draft, edit, and proofread correspondence, reports, presentations, and other documents on behalf of the Deputy Director.
   • Handle incoming communications (emails, calls, etc.) and respond or redirect as appropriate.
2. Project Coordination:
   • Assist in the coordination of projects and initiatives led by the Deputy Director, including tracking progress, deadlines, and deliverables.
   • Conduct research and compile data to support project planning and decision-making.
   • Coordinate with other departments to ensure seamless execution of cross-functional projects.
   • Maintain and update project documentation and files.
3. Liaison and Communication:
   • Serve as the primary point of contact between the Deputy Director and internal/external stakeholders.
   • Facilitate communication and collaboration between the Deputy Director and team members, ensuring information is accurately conveyed and deadlines are met.
   • Represent the Deputy Director in meetings or events when necessary.
4. Office Management:
   • Organise and maintain the Deputy Director’s office, ensuring it is well-equipped and efficient.
   • Manage office supplies, equipment, and budget as needed.
   • Coordinate with IT and other support services to ensure the Deputy Director has the necessary tools and resources.
5. Event and Meeting Coordination:
   • Plan and organise departmental meetings, workshops, and events, including logistics, catering, and materials preparation.
   • Assist in the preparation of presentations, speeches, and other materials for events or conferences.
   • Ensure all event and meeting details are flawlessly executed.
6. Confidentiality and Discretion:
   • Handle sensitive information with the utmost confidentiality.
   • Manage the Deputy Director’s files and records, ensuring secure storage and easy retrieval.
   • Adhere to organisational policies regarding data protection and privacy.
7. Personal Assistance:
   • Provide occasional personal assistance to the Deputy Director as needed, including managing personal appointments or tasks.
   • Assist with ad-hoc tasks and projects as required by the Deputy Director.
8. Other:
   • To demonstrate Muslim Hands’ values and ethics in own working practices, approach and conduct
   • To support with Fundraising activities from time-to-time, committing to partake in approximately 5-Live-TV-Appeals during our peak periods.
   • To undertake any reasonable responsibilities as required by Line Manager
   • To promote and adhere to all Muslim Hands Policies, Procedures and Professional Practices
   • NB: This Job Description is illustrative and non-exhaustive in scope.  The post-holder may be required to undertake any reasonable tasks as and when required by Line Manager from time to time to reflect the changing needs of the Organisation.

Qualifications:

• Education: A bachelor’s degree in business administration, management, or a related field is preferred.
• Experience:
  • Minimum of 2 years of experience in an executive assistant or senior administrative role.
  • Experience in a non-profit or international development organisation is advantageous.
• Skills:
  • Excellent organisational and time management skills.
  • Strong written and verbal communication skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Ability to prioritise tasks and manage multiple responsibilities simultaneously.
  • Discretion and ability to handle confidential information.
  • Strong interpersonal skills and ability to work well with a diverse range of people.
  • High level of professionalism and attention to detail.

Key Competencies:

• Proactivity: Ability to anticipate needs and take initiative without waiting for direction.
• Adaptability: Comfortable working in a fast-paced environment with changing priorities.
• Problem-Solving: Strong problem-solving skills, with the ability to identify solutions and implement them effectively.
• Team Collaboration: Able to work well independently and as part of a team, fostering positive working relationships.

Additional Requirements:

• Travel: Occasional travel may be required for meetings or events.
• Flexibility: Willingness to work outside of normal business hours when necessary:
• Ability to demonstrate current eligibility to work within the United Kingdom
• Must be able to either:
  • Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands; OR
  • Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.

Deadline for applications is 4th November 2024 however Muslim Hands reserves the right to end the application procedure early should the right candidate(s) be found. 

NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.

Other Information:

Muslim Hands is a UK based international relief organisation working in over 40 countries worldwide. The Head Office in Nottingham and a fundraising team in Whitechapel London; occasional travel between the two locations. Muslim Hands UK is seeking an enthusiastic and passionate individual to join our team during an exciting period of growth and change as we have ambitious plans to grow our activities by 2030.

Muslim Hands is an NGO that is at the forefront of delivering live saving aid and emergency relief to those who need it most, as well as building long term solutions that help the needy and impoverished worldwide.