Product Manager Jobs

We are on a mission to transform our highest value corporate partnerships to achieve even greater impact, income, influence, and awareness. We are looking for a strategic Senior Partnerships Manager to join our team and help drive this mission forward.

About this job

As Senior Partnerships Manager, you’ll:

• Design and deliver creative, multi-year partnership strategies.
• Achieve ambitious income targets, ensuring exceptional stewardship of both external and internal stakeholders.
• Identify new opportunities to grow existing partnerships.
• Use your exceptional relationship-building skills to establish strong connections within Dogs Trust and with external partners.
• Play a crucial role in mentoring and leading the broader partnerships portfolio.
• Manage up to two account managers including: objective setting, one to ones, and appraisals.

About you

You will have a proven track record in managing complex, high-value, multi-year charity partnerships, delivering six to seven-figure results. The ideal candidate will excel at identifying strategic opportunities within partnerships, working collaboratively both internally and externally to implement them effectively.

About the team

Over the next five years, we aim to significantly increase funds from charitable trusts/foundations, corporate partners and major donors. The Corporate Partnerships team is made up of two divisions, New Business and Partnership Management. The role of the Partnerships team is to build and retain transformational partnerships that deliver money and mission, to help us improve the lives of dogs in the UK and around the world.

This year, Dogs Trust will be launching a new organisational strategy. This is an exciting moment to join a team that is brimming with enthusiastic, talented fundraisers already making a big impact.

In return for all of this, we have a comprehensive benefits package, which includes excellent annual, leave, Perkbox and pension allowances, and you will you join a team of highly professional and driven colleagues in a brilliant upbeat and collaborative environment, all with a genuine passion for dog welfare.
 

About Dogs Trust

We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

About the Role

Medical Aid for Palestinians (MAP) is responding to the largest emergency in our 40-year history. Over the last year support for our cause has seen significant growth in income as tens of thousands of supporters have joined MAP. Our challenge now is to retain this interest and ensure we sustain income as we respond to the ongoing emergency and the longer-term health of Palestinians over the coming years. With an ambition to be a £50m organisation in the next five years, the principal gifts manager will play a key role in enabling over one million Palestinians to access improved healthcare annually by 2028.

We are seeking a dedicated and experienced Principal Gifts Manager to lead the development and implementation of our major donor programme. Working closely with the Head of Philanthropy, you will create strategic plans to identify, cultivate, and steward a portfolio of high-value donors, securing five- and six-figure gifts. You’ll manage a pipeline of prospective donors, analyse trends to shape the programme strategy, and deliver inspiring stewardship events. Additionally, you’ll oversee a small team of philanthropy officers, support their donor portfolios, and ensure the programme’s adherence to compliance, financial planning, and risk management practices.

About You

You will have a proven track record of securing significant donations and delivering high-impact stewardship plans. Skilled in performance reporting, data analysis, and forecasting, you bring a strategic mindset to donor engagement. You’re highly proactive, with excellent networking, communication, and relationship-building skills. With experience managing donor events and managing multiple projects, you will be organised and results-driven. 

Duties and key responsibilities 

Leadership and Strategy 

• Support on the development major donor program. Working alongside the Head of 

Philanthropy to create a strategic plan that will identify, cultivate, solicit and steward a 

portfolio of Major Donors in line the overall fundraising strategy. 

• Develop a pipeline of new prospective donors, working alongside the Prospect research 

manager. 

• Monitor and analyse trends within major donor giving, both internally and externally, using 

these findings to influence the direction of the programme. 

• Manage and support two philanthropy officers to provide the best stewardship journeys for 

their portfolio (please note the structure is under review and this is subject to change)

Relationship Development and Events

• Cultivate, engage and manage strong relationships with major donors with a focus on multiyear partnerships. 

• Identify gaps in the product offering and work with the Head of Philanthropy to develop and 

launch new products.

• Monitor, analyse and report on major donor programmes, adjusting plans and events based 

on insights. 

• Lead on the development of inspiring stewardship events that covey MAP’s work and 

impact – inspiring major donors. 

Budget Management, reporting and compliance 

• Manage financial planning, reporting, and risk assessment for the Major Donor budget. 

• Ensure that the Major Donor programme adheres to due diligence procedures. 

• Utilise and maintain the CRM database to ensure accurate reporting and stewardship

General Responsibilities

• Support MAP’s mission, ethos and values. 

• Support and promote diversity and equality of opportunity in the workplace. 

• Abide by organisational policies, codes of conduct and practices. 

• Treat with confidentiality any personal, private or sensitive information about individual 

organisations and or clients or staff and MAP data.

PERSON SPECIFICATION

Experience

• Proven track record in securing five and six figure donations. 

• Skilled in performance reporting, data analysis and using insights to shape a major donor 

programme.

• Experience creating major donor stewardship plans that inspire donors and drive income. 

• Good project management skills, including managing multiple projects and priorities at 

once. 

• Experience in planning and budgeting – with proficiency in major donor forecasting. 

• Experience of creating donor events that inspire. 

Knowledge, skills and abilities

• Able to confidently analyse results and extract insights to inform the strategic direction of the 

Major Donor Programme.

• Good written and verbal communication skills.

• Effective management and leadership skills (Desirable)

• Highly proactive – excellent at networking, communicating and influencing. 

Personal attributes and other requirements

• Commitment to high standards, fostering trust and confidence in MAP’s fundraising 

initiatives.

• Commitment to a zero-tolerance policies on sexual exploitation & abuse/safeguarding. 

• Commitment to anti-discriminatory practices and equal opportunities.

• Commitment to the values and ethos of MAP (Solidarity, Dignity, Impact & Integrity).

• An ability to apply awareness of diversity issues to all areas of work.

• Ability and willingness to work weekends/evenings in emergencies, and to travel 

overseas where necessary.

Glaucoma UK is the charity for people with glaucoma. Our vision is to end preventable glaucoma sight loss. We want everyone with glaucoma to be able to live well with the condition.

It couldn’t be a more exciting time to join our team.We have just developed a new Theory of Change and we are now embarking on a period of growth. With an estimated 700,000 people in the UK living with glaucoma – but only half of them knowing it – we want, and need, to do more. We want to fund more research, raise more awareness and help more people. And that is where you can make a real difference.

As our Helpline Manager, and leader of a dedicated and skilled team, a key part of your role will be to ensure that high quality advice and support is provided, and that service users receive a timely response. When we talk about the helpline, we mean support via telephone, email, Healthunlocked (primarily online peer support) and our buddy service (peer support in advance of surgery).

Position: Helpline Manager

Responsible to: Head of Support Services

Responsible for: Helpline Advisors x 3; Locum Helpline Advisors x 2 

Location: Home based with a requirement to work in the Ashford office on a regular basis (approx. once in every 2 weeks)

Hours: Full time (35 hours a week) with potential for occasional evening or weekend work

Salary: £39,305 (FTE)

Annual leave and benefits

• 25 days holiday per annum (rising by one day per year to 28 days after 3 years’ service), plus Statutory Public Holidays, pro-rated for new starters and part-time employees.
• Benenden Healthcare cover
• 24/7 Employee Assistance Programme
• Up to 5% contributory pension
• Enhanced maternity & paternity pay
• Funded support for learning and development

How to apply:

Please click on the Quick Apply button below. You'll be asked to submit a CV and covering letter.

Please note:

Only applications including a covering letter, which clearly details how you meet the requirements of the person specification, will be considered.

Closing date: 9am on Monday 24 February 2025.

Interviews: Tuesday 4th and Wednesday 5th March at our Head office in Ashford, Kent and interested candidates are urged to keep these times free.

What you’ll be working on:

• Ensuring helpline services are meeting the needs of people with glaucoma
• Ensuring high standards of service across the different helpline channels
• Supporting and developing the helpline team
• Leading the continuous improvement and development of the helpline
• Communicating and promoting the helpline

This job is for you if you have.…

• experience of developing and delivering services to a vulnerable client group
• experience of defining service specifications
• experience of demonstrating impact and quality in your work
• the ability to lead, manage and evaluate specific projects and able to prioritise workload to deliver projects on time and budget
• experience of line management and leading teams
• excellent communication skills (verbal and written) including the ability to translate complex scientific and medical information into accessible language and the ability to build excellent working relationships at all levels.
• an understanding of issues related to diversity and equality of opportunity and a genuine commitment to widening access to information

And finally.....

We will be in touch with shortlisted applicants by Thursday 27th February. Candidates with a disability who may need longer to prepare for an interview, or who have special requirements to be taken into account, are invited to contact us to discuss any necessary adjustments to the recruitment timetable.

Job Title: People Data and Reward Manager

Location: London/Hybrid with a requirement to occasionally work from our head office in Vauxhall, London
Salary: £56,000 per annum (Inclusive of £3,000 London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Full Time, Permanent

Hours: 37.5 hours per week

This is an opportunity to join Refuge as the People Data and Reward Manager. 

Refuge is the largest domestic abuse organisation in the UK. On any given day our services support thousands of women and their children, helping them to overcome the physical, emotional, financial and logistical impacts of abuse and rebuild their lives.
 
Do you have payroll management experience, including working with a payroll bureau? Have you worked with and developed HR systems including building reports? Do you have experience of supporting reward strategies? If so, this is an exciting opportunity to join our People & Culture team, managing the People Data and Reward function. 
To be successful in this role, you will have proven experience of running a payroll function, including pensions and employee benefits. You will have experience in pay modelling and advising on pay policy and processes. You will also have a key eye for detail, analysing data and creating reports. 

You will be rewarded not only through a competitive pay and reward package, but through the ability to grow and develop alongside hundreds of inspiring colleagues at all levels across Refuge dedicated to the important work that we do.

Closing Date: 09:00am 10 February 2025

Interview Date: 17 February 2025 (Remotely, between 10:00am and 6:00pm)

Background

Social AF are experts in Social Media Moderation. We are incredibly proud to work with a large portfolio of regional, national, and international charities to protect and enhance their brand reputations online, as well as supporting them to deliver their virtual fundraising challenges which have collectively raised in excess of £20 million. 

Our reputation for delivering an excellent social media moderation service has helped the company grow at a rapid pace. Our services include: 

• Social Media Moderation 

• Facebook Group Moderation

• Event set-up and supporter journeys

The continued growth of our Facebook Group Moderation service, led by our Head of Virtual Challenges, means that we are now on the lookout for a talented Virtual Challenges Manager to support the day to day runnings as well as the ongoing growth of this department. 

Our Virtual Challenges Manager will support with the account management of our charity partners, manage our Virtual Challenges Officer and established moderation team, and ensure the smooth running of our events portfolio.
 

About the role
 

After a significant period of growth we are now looking to hire a Virtual Challenges Manager. The successful candidate will play an important role in managing relationships with our charity partners as well as the performance and development of our moderators.

We currently have a team of 30 Moderators and Team Leaders (self employed contractors) who work across a wide range of Social Fundraising Challenges. During peak times we can support up to 25 events in any one month.

You will be responsible for the day to day management of our team of talented moderators by monitoring their KPIs and performance, developing and implementing training, and taking an active role in the recruitment of new starters. 

You will manage a portfolio of charity partner accounts to provide the best possible service and support, to maximise income generation and ensure challenges run to an exceptional standard.

You will also line manage our Virtual Challenges Officer, and work closely with them to ensure the smooth running of our events.
 

You will be expected to live our values and work together with our senior leadership team to support with the growth and evolution of Social AF as the go-to moderation agency for the third sector. 

The ideal candidate will have a minimum of 3 years' fundraising experience and a minimum of 12 months’ experience of running a Facebook Challenge or Social Fundraising Portfolio.
 

It’s a really exciting time to join Social AF as we expand and grow our agency. The role will be suitable for an outstanding challenge events fundraiser who particularly enjoys building relationships and delivering work to an excellent standard

Please read the job description for further information, including a detailed job and person specification. 

Position: Digital Services Product Manager
Type: Full-time (35 hours a week), permanent
Location: Office-based in London with the flexibility to work remotely
Salary: £43,342* per annum plus excellent benefits
Salary Band and Job Family: Band 3, Profession / Technical

*You will start at our entry point salary of £43,342 per annum, increasing to £46,051 after 6 months service and satisfactory performance and to £48,760 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.  

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. 

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award-winning support and information. 

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.  

About this job 

We’re looking for a passionate and dedicated product manager to lead the strategic development of our digital services products. 

Our digital services provide support and information to thousands of people living with multiple sclerosis (MS). You’ll be joining us at an exciting stage of our digital programme as we transform the way we engage with people affected by MS. 

You’ll play a pivotal role in driving evolution and improvement. This will include working with our existing products including our forum, webchat, symptom management tools and logged-in area of our website.   

But you’ll also be leading efforts to conceptualise, design, build and implement new digital products that cater to the ever-evolving needs of our community. 

We’re looking for the successful candidate to have proven experience in areas such as: 

• Using a clearly defined digital project management methodology.   

• Developing and executing product strategies and roadmaps.

• Overseeing the product development lifecycle. 

• Maintaining the highest quality, compliance and accessibility standards. 

• Collaborative working with cross-organisational stakeholders 

You’ll have meticulous planning skills, be results and delivery focussed and bring a creative energy that nurtures innovation in those around you. 

This is a fantastic opportunity to be part of a supportive and vibrant team who are dedicated to making a difference for people with MS.

Closing date for applications: 9:00 on Wednesday 5th February 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

We have recently starting embarking on a multi-year data transformation programme to leverage, harness and use data better at Age UK and now we need a Data Platform Manager to help the daily delivery of our platforms across the organisation.

If you have lead development teams who have managed enterprise data platforms, helped drive knowledge and adoption of platforms to colleagues in a complex organisation, and have strong knowledge of Microsoft technologies, please review the job description below for a more exhaustive list of responsibilities and apply.

This is a hybrid opportunity, a blend of homebased and office working. Our linked office for this role is in either London, Blackpool, Devon or Warrington. You would be expected to attend the office around once a month for team days and more often if necessary.

Age UK internal grade - 4LT/4NT.

Must haves:

* Proven track record in implementing and managing enterprise data platforms, specifically leveraging Microsoft Databricks, Dynamics 365, and Power Platform technologies in a substantial organizational setting.
* Demonstrated ability to take ownership of enterprise-level data platforms, including the development of comprehensive internal roadmaps. Strong capability in assessing and implementing new features and products to drive business value and efficiency.
* Driving technology adoption initiatives and providing insightful reports on workplace technology utilisation.
* Understanding of Azure DevOps and modern DevOps practices, including CI/CD pipelines, version control, and automated testing methodologies.
* Expertise in Azure Databricks, including experience with data engineering and data processing workflows.
* Understanding of Microsoft Dynamics 365, including CRM functionality and integration with other Microsoft and third-party services.
* Understanding of the Power Platform suite, including Power BI for data visualization, Power Apps for low-code application development, and Power Automate for workflow automation.
* Solid background in configuration management, identity and access management, and other services related to Databricks, Dynamics 365 and Power Platform ecosystems.
* Experience in managing licensing and costs for Azure Databricks, Dynamics 365 and Power Platform environments.
* Strong attention to detail and excellent customer service orientation.
* A self-starter who can work autonomously and as a team player.
* Excellent verbal, written and presentation skills.

Great to haves:
* Programming experience with Python or PySpark
* Writing structured query language (SQL) or managing SQL databases
* Programming experience with R
* Write stories (or requirements) and maintain a prioritized backlog of platform enhancements.

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

Occasional travel to other Age UK sites to enable performance of the duties and responsibilities and for the purposes of maintaining and updating professional skills and development.

Hybrid and remote working require that the candidate meet these additional requirements:
* Internet bandwidth: 40Mbps minimum * Internet connectivity: Wired / ADSL / Fibre * Stable and safe working environment.

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Friends of the Earth has recently launched its new CRM system, using Microsoft Dynamics. This has been the result of a multi-year project to refresh processes and tools across the organisation, with Applications & Data team members at the heart of this change. We’re now looking for an excellent technology leader to enable the continuation of this work: to set the vision and enable its ongoing development and support, as well as to lead the newly formed multidisciplinary team on a day-to-day basis.

Working in an Agile manner, you will lead technology work across our business-critical systems and processes, promoting the effective use of supporter data to deliver our goal of being a data-driven organisation.  This includes our Dynamics CRM and integration, and our SUN finance system. You will also be a key contact point across the IT department for project management and, when required, be an escalation route for support incidents and requests in your area.

Key Skills and Attributes: 

With strong experience of working with data and internal business applications, and effective stakeholder management, you’ll be able to work with peers at all levels across the organisation to agree a technical roadmap for this work area and then focus on the detail to make it happen. This will include helping set the standard for the use of data across the organisation, using our new systems to enable this.

Your strong business analysis skills be put to great use in understanding the differing business processes and identifying areas for ongoing improvement, working with the specialists in your team. This will be accompanied by a prudent approach to assessing the value of each piece of work – whether a support request or a more substantial change - ensuring it represents cost effective ways to improve how we achieve our goals as a campaigning charity.

This is a complex environment, and your previous experience of supporting varied processes and applications will mean you’re able to prioritise effectively and ensure standardised troubleshooting approaches are used. Likewise, you’ll ensure we follow a robust and modern Software Development Lifecycle to promote changes through environments with appropriate testing and risk mitigation. If you have technical experience with the Power Platform, Logic Apps or SQL, will may come in handy when the team design and make these changes.

Your excellent understanding of Agile methodologies will mean you’ll fit right into leading within the team’s established Agile Scrum practices and support the ongoing improvement of their ways of working – and help shape how technology approaches project management.

Finally, you’ll be adept at working with others to tackle problems together: internal stakeholders will look to you for how to achieve technical change, and you’ll have excellent account management with our external partners who support our systems and will deliver some of the changes needed.

The team: 

The team are an excellent group of people, who’ve made a huge contribution to our work at Friends of the Earth and are well respected. They comprise two Application Specialists (one Finance, one Dynamics) and two Data Developers. All have significant expertise in different parts of our systems.

The team have recently been formally brought together following a restructure but have worked together closely for the past few years throughout the delivery of the CRM project. The team use Agile Scrum for their delivery work, for which you will be the Product Owner.

The team works a hybrid pattern: often remote, but sometimes together as appropriate; typically, this is in our London office but can vary. You will formally line manage all four team members.

Closing Date: Monday 10th February 2025 (23:59).

Interview Dates: 20th February 2025.

Location: Flexible across England, Wales and Northern Ireland 

Please note we only accept applications via the Friends of the Earth Application System.

We offer a competitive range of benefits, good work/life balance including a 4-day working week with no loss of pay, excellent learning and development opportunities and a vibrant organisational culture. 

Our staff body is currently under-representative of People of Colour, LGBTQIA+ people and people with long term conditions or impairments. We are committed to eroding these historic barriers, so as to create a movement in which people from all walks of life see themselves in, and so we particularly encourage you to apply if you belong to one of these groups or sit at multiple intersections of disadvantage. We are committed to the Disability Confident standard and will guarantee an interview to any candidates who declare a disability and who meet the essential criteria for the role.

Friends of the Earth staff who publicly represent Friends of the Earth (including all campaigners) are not allowed to also represent a political party. This is to ensure that there can be no confusion in the minds of the public about Friends of the Earth's party-political independence. Affected staff should also seek permission from the Senior Management Team if they wish to hold a non-public facing official role in a political party. If this is an issue, please do raise this with us as soon as possible.

Friends of the Earth is an international community dedicated to protecting the natural world and the wellbeing of everyone in it. We lead campaigns, provide resources and information, and drive real solutions to the environmental problems facing us all. 

Yes Futures' award-winning programme builds the confidence and resilience of young people. As part of an organisational transition in line with our new strategy, Yes Futures is moving to a more nimble and agile delivery model. It can be thought of, now, as a start-up with a significant head start: we will have the energy, innovation and dynamism of something new, paired with the experience, wisdom and maturity of something trusted. The Director of Programmes and Product is a new role in Yes Futures’ structure which will lead the quality assurance of our flagship programme and will also lead innovation work  to develop new programmes and products to build on Yes Futures’years of experience in youth coaching. Ultimately we know that school funding is tight, but we also know that our work is needed more than ever, and therefore we want to ensure the quality of our work can be felt by more young people.

We are looking for someone who can demonstrate creativity, ideally with some experience of product or programme development, and an unwavering commitment to supporting young people to believe in themselves 

We are seeking a creative, motivated and enthusiastic Commercial Officer to join our team at the London Museum of Water & Steam. This is an exciting new role - we are looking for someone with the business acumen and an enterprising spirit to significantly enhance the income from our catering, retail and event hire spaces. The postholder will be a key figure in the collective effort to deliver our bold vision for the future.  You’ll be involved in all aspects of commercial development including merchandising, product range selection, promotion and customer care.  Working closely with the Museum Director, you’ll generate an exciting, sustainable commercial model that embraces innovation, creativity and supports wider museum objectives.  As befits a role of this nature, there is potential for the postholder to earn an additional bonus if ambitious annual targets are met.

This is a temporary role for two years, with the possibility for extension after that time (funds dependent).

Please see the attached candidate pack for a full description and the specifications and requirements of the role. 

Head of Charitable Development & Resources

A new role to drive our future vision.

This brand new strategic role provides an exciting opportunity for a dynamic, experienced professional to create and deliver a brand new suite of online and self-service support for clergy and their families.  This is a unique opportunity to drive the future vision of a 400-year-old charity.

A member of the Senior Leadership Team, you’ll be joining the leading Anglican wellbeing charity, supporting thousands of households each year, as we embark on a new strategic period (2026-30) and at a pivotal point in our mission. This new role will have the creativity and freedom to design, create and deliver a new online charitable offer to existing and new audience groups.  You will be responsible for planning, budgeting, delivering and overseeing a strategic plan for growth in our online / self-service offer.  Working with the Director of Charitable Services (DCS), Development & Resources Manager (DRM), other SLT colleagues and the wider organisation, this new, visionary role will be instrumental in delivering new solutions to clergy and their families, while delivering on our strategic objectives.

We need your skills and expertise to take our preventive, non-financial support further. This will include:

• working with new and existing external partners 
• sourcing potential digital agencies
• contract management
• project planning
• monitoring and evaluation of new services
• highlighting trends 
• managing the online charitable offer to ensure they are easily accessible and available to all via suitable technology and digital platforms

You will have the support of our excellent and established Charitable Services team, who are at the forefront of dealing with the day-to-day challenges faced by clergy households.  In addition, you will work closely with a supportive Senior Leadership Team, External Relations team, and trustees. 

Contract: Permanent contract, 37.5 hours per week (Hybrid, 3 days on site, 2 days at home, working 5 out of 7 days)

Salary: £30,000 per annum

Location: St Luke’s Hospice Waverley Superstore, Unit 7, Waverley Industrial Park, Hailsham Drive, Harrow HA1 4TR

To lead and develop St Luke’s online sales operations, maximising revenue through various e-commerce platforms and building a strong online sales team.

Main Duties

• Build and lead the online sales team to maximise online sales profits by setting and maintaining high standards of online listings, stock control, and customer/donor care while containing operating costs.
• Manage and develop the Online Sales team – both staff and volunteers.
• Establish new income streams via different online selling platforms.
• Work closely with the Operations & E-commerce Manager and DC Manager to ensure effective day-to-day running of the business.
• Develop efficient procedures and systems and provide clear operating guidelines to staff and volunteers.
• Collaborate with the Hospice’s Communications team to influence content on company websites and social media to drive sales and awareness of our online offering.
• Manage online team staff recruitment, induction, and training programmes in conjunction with the Operations and E-commerce Manager & HR.
• Develop volunteer recruitment and training in conjunction with shop-based staff and the Retail Volunteering Development Manager.
• Ensure the implementation of weekly reporting through Key Performance Indicators (KPIs) to aid in the management and support of the online operation.
• Contribute to forward planning and online sales development.
• Monitor and respond to market conditions, tailoring stock mix to opportunities and competitor activity.
• Seek and develop innovative new online trading and business opportunities to increase income.
• Ensure all orders are confirmed and customers are communicated with effectively.
• Ensure posting and packaging are done on time.
• Maintain familiarity with eBay’s policies.
• Perform regular analysis of key competitors.
• Ensure consistent standards across all online areas.
• Promote Gift Aid where appropriate.
• Carry out any other duties or general tasks as may reasonably be required within the scope, spirit, and purpose of the job, the title of the post, and its grading, as requested by the Line Manager or their higher level of authority.

Person Specification

Essential:

• Experience with eBay and other selling and buying platforms.
• Experience in pricing and listing retail products online.
• Ability to understand and analyse sales figures.
• Ability to manage and lead a team.
• Accuracy and attention to detail.
• Ability to work to tight deadlines.
• Logical and analytical approach to work.
• Planning and organising skills.
• Strong commitment to customer service.
• Imagination and initiative.
• Ability to work with minimum supervision.
• Ability to implement change effectively.
• A good standard of education including numeracy and IT skills.

Desirable:

• Social media knowledge.
• Knowledge of Thriftify and Shopiago or any other multichannel selling platform.
• Previous experience in the Charity sector.

Applicants are encouraged to inform us if any reasonable adjustments need to be made during any part of the recruitment process.

St Luke’s Hospice is an equal opportunity employer and particularly welcomes applications from groups who are currently under-represented in our staff.

Please note: We will not be able to employ you if you are not eligible to work in the UK. We will not be able to obtain a work permit on your behalf.

Salary: Circa £41,000
Contract: Permanent, full-time
Location: London/Hybrid
Closing date: Rolling
Benefits: Flexible working hours, optional annual?leave buy & sell scheme, generous pension plan with employer contribution of up to 10%, life assurance (4 x salary)

We have an excellent opportunity for a Product Development Manager to work the brilliant Versus Arthritis, where you will report to the Head of Innovation, Performance and Trading.

This role will lead on new product development, ensuring a portfolio of highly relevant fundraising and engagement products, and will lead on the development of the flagship regular giving product ‘Inspire’, transforming it from a successful minimum viable product to a scalable source of sustainable income.

This is a superb opportunity in which you will be able to innovatively support the development of new products across the Income and Engagement Directorate, using a test and learn approach to turn ideas and insight into effective campaigns and products.

To be successful as the Product Development Manager, you will need:

• A fundraising background with proven experience delivering supporter centric fundraising campaigns or products.
• Experience working across a range of fundraising products, particularly across Individual Giving and regular giving.
• Experience managing complex, multi-stakeholder projects.

If you would like to have an informal discussion, please call Jake on 02030 062787 or email your interest along with your CV to [email protected]

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. 

If enough applications are received the charity reserve the right to end the application period sooner. 
 

The Vacancy

Job Title: Store Manager

Location: Port Talbot

Salary: £23,400 per annum

Weekly Hours: 37.5

Are you an experienced retailer?

Why not try a new type of retailing where you get to run your own store, inspiring a team of paid staff and volunteers to be proud of everything you achieve together at the heart of your local community and raise money for an amazing charity? If so we have a fantastic opportunity at our Port Talbot store.

Operating within a fast paced environment, you will work effectively and efficiently to maximise income from sales, gift aid, and other promotional activities plus drive donations from the local area. Delivering a great store offer and standards, inspiring your team to give amazing customer service, you will raise funds for and promote the work of YMCA within the local community.

You will have exceptional organisational skills, creative flair and drive which, along with your commercial awareness, will enable you to motivate, develop and inspire your team of paid staff and volunteers. You will be looking for an opportunity to work in an environment that has challenge, excitement and meaning. This role is varied and no two days are the same.

Why join YMCA England & Wales?

We’ll give you real autonomy in a role that is varied and stimulating and the opportunity for you to use your entrepreneurial skills to raise money and represent YMCA in your area.  

You’ll also get a package that includes:

• Pension
• 28 days annual leave including bank holidays (pro rata for part time staff)
• Regular salary reviews
• Sick pay (after a qualifying period)
• Services to support your physical, mental and financial wellbeing, including an Employee Assistance Programme
• Health shield cash plan

This is an exciting time to join us as we embark on a journey of expansion. We are opening many new stores across England and Wales, Our Charity Shops are unique and offer a wide range of donated products. We are passionate about recycling and pride ourselves in selling over 95% of our donated stock and we don’t sell new goods! If successful, You will be joining an amazing team and receive support and guidance from your Area Manager, Regional Manager, other Store Managers and the wider Retail team at Head Office.

 At YMCA England & Wales, we strive to create a workplace that fully reflects and serves its local community. We want all staff to feel empowered to bring their full, authentic self to work each day. We have diverse teams, we encourage everyone to do their best and support them to reach their full potential.

If you are passionate about improving young lives, this will be the role for you.

Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.