Product Manager Jobs
To support and grow Sarcoma UK’s relationships with trusts and foundations. This includes coordinating applications, maintaining a strong pipeline, and supporting fundraising efforts across the organisation. The role also involves providing fundraising support through merchandise management, donor engagement, and administrative assistance.
Benefits:
- Flexible working options including hybrid working
- Pension with 5% employer contribution
- 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
- Additional day off for your birthday
- Volunteering day per year
- Enhanced sick, maternity and adoption pay
- Sarcoma UK Life Insurance Scheme
- Health and wellbeing:
- Health Cash Plan
- Therapy sessions
- Wellbeing Group
- Team activites throughout the year
- Interest-free season ticket and bicycle loan
Our Values
- Pioneering we are leading the way to a better future for the sarcoma community.
- Together we are creating a community to make a difference for all those affected by sarcoma.
- Expert we use our expertise in understanding sarcoma to deliver better outcomes.
Duties and key responsibilities
1. Trusts and Foundations
- Act as the main point of contact for trusts and foundations supporting gifts under £10,000, ensuring they receive timely and appropriate support, materials, and updates to foster successful grant applications and long-term relationships.
- Identify and research new trusts and foundations whose funding priorities align with Sarcoma UK’s mission.
- Plan and coordinate the schedule of grant applications aligning with internal priorities and submission deadlines.
- Draft compelling grant applications, ensuring high-quality submissions, and coordinate the process of application tracking and reporting.
- Maintain the existing pipeline of trust fundraising activities in Raiser's Edge, monitoring progress and ensuring follow-up actions are taken.
- Cultivate and strengthen relationships with new and existing trusts, foundations, and grant-making bodies.
- Contribute to the development and implementation of the Trusts and Foundations fundraising strategy.
- Work with the Research, Policy, and Support Services teams to arrange meetings between trust representatives and Sarcoma UK funded project leads, where appropriate.
- Collaborate with the Communications team to ensure that trust and foundation-related web pages are up-to-date and engaging.
2. Fundraising Support
Merchandise
- Manage stock by overseeing merchandise stock levels, liaising with suppliers, processing orders, and ensuring smooth fulfilment of orders.
- Manage Sarcoma UK’s online shop, ensuring it is regularly updated with accurate product listings and that orders are processed efficiently, meeting supporter expectations.
Administrative Support
- Provide general administrative support across all fundraising activities and projects as needed by the organisation.
- Produce regular reports on fundraising activities, including data from JustGiving, Enthuse, and GoFundMe, ensuring accurate tracking and evaluation.
- Contribute to the smooth running of the organisation, assisting with general administrative tasks and ensuring processes are followed consistently.
- Monitor, evaluate and analyse fundraising activities, providing insights to inform future strategies.
- Maintain accurate and up-to-date records on Sarcoma UK’s fundraising database (Raiser's Edge).
Supporter Care
- Respond promptly and professionally to fundraising inquiries via post, email, and phone, offering support and guidance to donors and fundraisers.
General Fundraising Support
- Collaborate with the Philanthropy and Partnerships Manager to identify new prospects within Sarcoma UK’s supporter community.
- Work with the Communications team to identify and maximise publicity opportunities, raising awareness of Sarcoma UK’s fundraising efforts.
- Provide occasional support for Major Donor fundraising activities as needed.
- Stay up to date with the latest fundraising practices and trends ensuring Sarcoma UK’s processes and procedures align with best practices.
3. Other Responsibilities
- Build and maintain strong relationships with Sarcoma UK’s existing and potential supporters, including contacts within trusts and foundations.
- The role may require occasional travel to events and meetings across the UK, including some evening or weekend work, for which Time Off In Lieu (TOIL) will be provided.
- Adapt to the evolving needs of Sarcoma UK, taking on additional duties and responsibilities as required.
Registered Charity
21 - 50
Sarcoma UK is a national charity that funds vital research and offers information and support to anyone affected by sarcoma.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are currently recruiting a Project Pharmacy Manager (Medical Supplier Capacity Building Project) to join our Programs team.
This is a remote position open to candidates based in RI countries of operation, CET (+/- 3 hours) preferred.
At Relief International, we are committed to building a representative, inclusive and authentic workplace. We strongly encourage applications from candidates from minoritized backgrounds those who bring lived experience of the contexts in which we work.
Note you must have the right to work in your home-based location and that national terms and conditions will apply.
This role is classified as requiring advanced pre-employment checks.
About Relief International
Relief International is an international non-profit organization that partners with communities impacted by conflict, climate change and disaster to save lives, build greater resilience and promote long-term health and wellbeing. We work in 16 countries across Africa, Asia, and the Middle East, providing Health and Nutrition, WASH (Water, Sanitation, and Hygiene), Education and Livelihoods programming that creates the foundation for community resilience.
About the Opportunity
RI has recently entered into a partnership with Takeda Pharmaceuticals, to implement a four-year project medical supply chain project. This project will focus on building the capacity of 20 local pharmaceutical and medical device suppliers in four countries where Relief International (RI) has existing programming: Afghanistan, Yemen, Myanmar, and Syria.
Providing technical leadership, the project Pharmacy Manager working in close collaboration with the Project Director and project Supply Chain Manager, will support activities of the project deliverables.
Your Responsibilities
This role includes the following responsibilities.
- Lead on national health stakeholders to ensure buy-in and support for the project and its sustainability post project (medical regulatory authority, ministry of health, pharmacy associations, public sector medical procurement departments).
- Work with national peer health stakeholders to ensure their understanding, and engagement / support for the project (iNGOs, Health Clusters, aid management partners, UN stakeholders.
- Reach out to other iNGOs active in the project countries to harmonize product portfolios, and develop support for quality standards
- Champion the RI database for medical products including the RI Medical Supply List (MSL), manufacturers, distributors to include relevant quality data about products and suppliers
- Help the Supply Chain and Procurement Coordinator on sourcing and verifying medical assurance quality certificates with local suppliers to enable RI to conduct and improve local medical supply procurement
- Support sub-contractor activities as agreed in the sub-contractor agreement, and Collaborating with the Pharmacy advisor, lead in conducting regular reviews and assessments of sub-contractor work and progress and providing inputs into required reports
About You
You will bring the following experience and skills.
- A master's or bachelor's degree in pharmacy or a related field, OR equivalent working experience.
- Proven experience in dealing with multiple stakeholders in challenging environments, and working with large medical supply components in complex contexts
- Track record in project progress monitoring, tracking and reporting, qualitative and quantitative
- Knowledge of donor and other international medical quality assurance standards, and skills with host country institutions, and international organizations.
- Comprehensive understanding of medical product quality assurance certification
- Demonstrated experience in coordinating programs with a technical scope similar to the activity, especially focusing on medical procurement & supply chain.
- Being able to successfully operate in an international environment with people from diverse backgrounds, cultures, and technical areas.
- Strong oral and written communication skills. Fluency in English required.
Research shows that women and people of colour are less likely to apply to jobs, unless they meet every single requirement. If you’re excited about this role, but your experience doesn’t align with every criteria described, we encourage you to apply anyway, you could be exactly what we need!
How To Apply
To apply for this post, click on the “Apply” button in the job advert page.
- You will be asked to upload a CV and Cover Letter.
- The cover letter should be two pages, and explain why you are interested in this post with Relief International and how your skills and experience make you a good fit.
Closing Date
1 December 2024. Please apply immediately, we will be reviewing applicants on a rolling basis, therefore we may withdraw the position from the jobs board before the closing date.
As a humanitarian organization, Relief International is committed to the safeguarding of all those we come into contact with through our work. We are committed to the core humanitarian principles regarding prevention of sexual exploitation and abuse. Relief International expects all staff and volunteers to share this commitment and uphold the values and behaviors outlined in the Code of Conduct.
Recruitment to all roles in Relief International include a criminal records self-declaration, references, and other pre-employment checks, which may include police and qualifications checks.
Thank you!
About BRAC
BRAC is an international development organisation founded in Bangladesh in 1972 that partners with over 100 million people living with inequality and poverty to create opportunities to realise human potential.
About BRAC in Europe
BRAC's European office plays a pivotal role in forging strategic partnerships in support of BRAC’s programmes. We build impactful, long-term relationships with partners whether they be governments, private sector organisations, or major private donors. We also play a leading role in engaging with policymakers in Europe to tackle extreme poverty.
To support BRAC’s global mission and growth ambitions we are embarking on a new strategy to secure long-term strategic partnerships in key European markets, including the UK. We are building a team of exceptional fundraising leaders with the vision, passion and expertise to lead the organisation into our next phase of development.
About this role
The Trusts & Foundations Manager (UK) will be a vital part of our Partnerships team. BRAC has identified Trusts and Foundations in the UK as a key programme partnerships priority, and this role will lead our work to forge and steward new and existing partnerships with trusts and foundations in the UK, including corporate funders.
This role is a fantastic opportunity to become part of a truly unique development organisation formed and led from the Global South, to help take our UK trust and foundations, including corporate portfolio to the next level. We are seeking an entrepreneurial and ambitious fundraising leader, either from the for-profit or not-for-profit sector, with a track record of co-creating strategic partnerships with foundations and corporations, who is a self-starter and will relish the opportunity to grow BRAC’s foundations and corporate portfolio to deliver impactful, long-lasting change.
If this is you, we’re keen to hear from you. Send your CV and covering letter by the closing date of 12 December 2024.
Thank you!
Save the Children International has an exciting opportunity for a Global Head of Brand and Creative Content to join our global team.
Team and Role Purpose
The Global Head of Brand and Creative Content sits in our Global Engagement Team, whose purpose is to harness the power of brand, creative content, digital experience, and integrated planning and strategy to expand our reach, increase revenue, and enhance our reputation. Working collaboratively with the global movement, the Global Engagement Team blends art and science to turn insights into action, designing audience-centric strategies, stories and campaigns that connect and inspire, driving lasting impact for children. By engaging more people in our cause and challenging not-for-profit conventions, we develop innovative content marketing and leverage digital technologies to stand out and stay relevant, ensuring the support children need for the future.
The purpose of the Global Head of Brand and Creative Content role is to lead the strategic vision and execution of Save the Children’s global brand and creative content to accelerate our income, influence and impact for children. This role will enhance global brand identity, drive consistency and relevance, and ensure high-quality, insight-driven and emotionally engaging content that expands our reach, boosts fundraising, and bolsters our reputation. By guiding a global team and collaborating across Save the Children International, members and country offices, the Global Head of Brand and Creative Content will foster innovation, inspire our audiences, and help build a movement of millions for children.
Job Title: Global Head of Brand and Creative Content
Reports To: Global Engagement Director
Work Pattern: Hybrid/Remote with flexible working options available
Contract Length: Permanent
Grade: M4
Location: Any approved Save the Children International office location.
Time Zone: Any
Salary: In accordance with our global compensation and benefits framework, location-specific salary scales and benefits will apply. For candidates based in the UK, we can offer circa £75,000 per annum.
Right to Work: The successful candidate must possess the unrestricted right to work in their current or preferred location for the duration of employment
International Travel Requirements: Yes, up to 10%
Budget Responsibility: Yes
People Management Responsibility: manager of a team of 12, with 4 direct reports: Global Brand Lead, Global Story Gathering Lead, Global Storytelling Lead, Global Content Hub Manager.
Principal Accountabilities
- Drive the development and implementation of a unified global brand strategy and content strategy that aligns with Save the Children's mission and values, championing a cohesive and compelling way to tell our brand story worldwide that drives impact.
- Lead the creation and distribution of high-quality, emotionally engaging, and insight-driven content – with storytelling at its heart – that enhances the global brand, supports our Global Funding and Engagement Frameworks and bolsters Save the Children's global reputation.
- Ensure that brand is at the heart of our creative content through a consistent tone of voice and visual identity. Develop and manage branding tools and guidelines to ensure a distinct, consistent and motivating brand experience across all platforms and regions.
- Uphold the highest standards of ethical content collection and adherence to global consent processes and image guidelines, thereby protecting the dignity and rights of all individuals featured in Save the Children’s marketing and communications.
- Strategically lead our approach to content in an emergency to drive audience engagement, fundraising and brand equity.
- Support internal stakeholders and partners to embed and promote the global brand positioning and architecture across all regions and channels, and encourage integration across markets and campaigns where appropriate to drive up awareness, familiarity and hard preference to support.
- Monitor and analyse brand and content effectiveness through data-driven insights, ensuring continuous improvement and optimisation of strategies to achieve maximum reach and impact.
- Lead and develop a diverse and inclusive team, advocating for equal opportunities and providing professional growth and development to support their career progression in alignment with Save the Children's commitment to equity and inclusion.
- Lead a strong and committed Global Brand and Creative community across our organisation, promoting best practices, knowledge sharing, and collaboration to support our strategic goals.
- Cultivate and maintain effective partnerships with creative and brand agencies, and freelancers, ensuring all work is insight-driven, on brand, and of excellent creative quality to inspire and engage global audiences.
Experience and Skills
Essential
1. Strategy:
Significant experience in strategic leadership roles within marketing, communications, content and brand management.
2. Significant experience of developing and implementing brand and content strategies, as well as strategic initiatives to advance the organisation's mission that require deep stakeholder engagement.
3. Leadership:
Provide strong, visionary leadership to foster a collaborative and inclusive team environment. Empower team members and build a culture of mutual respect and trust.
Developing and nurturing high-performing teams and actively listens and allows others to be heard.
4. Brand:
Evidence of strategic brand leadership of high-profile, public-facing brand across multiple markets. Adaptable to changing needs, pressures and opportunities that elevate our brand and enable us to tell our story through our creative content.
5. Content:
Creating high-quality content across various platforms, including digital/social media, and for multiple markets.
Adept at understanding market trends, consumer behaviour, and competitor analysis to inform strategic decision-making.
6. Communication and Storytelling: Excellent written and verbal communication
Exceptional ability to craft compelling stories that align with the organisation's mission and that resonate with diverse audiences.
7. Creative Problem-Solving:
Innovative mindset for devising unique solutions that enhance brand identity.
8. Stakeholder Engagement and Influence:
Ability to influence and engage stakeholders at all levels, including internal teams and external partners. Build and maintain effective relationships to promote a unified and compelling brand experience across the organisation.
Desirable
- Experience managing large-scale, global campaigns with a focus on non-profit or humanitarian
- Spearheading efforts to establish or rejuvenate brand
- Project Management: Leading and managing marketing or communications
- Data Analysis and Insight Generation: Proficiency in data interpretation to monitor, refine, and optimise brand strategies.
Education and Qualifications
Essential
- A bachelor's degree in Marketing, Communications or a related Or equivalent work experience.
- Language Proficiency: Fluency in English is essential; additional language skills, particularly in other UN languages, can be beneficial.
Desirable
- Relevant Professional Certifications: Certifications from recognised institutions in strategic marketing or brand management can be advantageous.
Working at Save the Children International
Save the Children is the world's leading organisation for children, employing ~25,000 staff. We save children's lives. We fight for their rights. We help them fulfil their potential. Through our work in 116 countries, we put the most deprived and marginalised children first.
We know that great people make a great organisation, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive environment where ambition, creativity, and integrity are highly valued.
The work here is challenging but is also immensely rewarding. At Save the Children, you will be in good company, working with talented, like-minded individuals who are determined to ensure that all children survive, learn, and are protected. Your contribution will help ensure children's voices are heard at the highest levels, and that we achieve our global strategy, Ambition for Children 2030, and reach every last child.
Diversity, Equity and Inclusion and Equal Opportunities
DEI is core to our vision, values and global strategy. Save the Children is committed to creating a truly diverse, equitable and inclusive organisation, and one which will support us in our vision to ensure every child attains the right to survival, protection, development, and participation.
We are committed to equal employment opportunities, regardless of gender, sexual orientation, race, colour, ethnic origin, nationality, disability, marital or civil partnership status, gender reassignment, pregnancy and maternity, caring or parental responsibilities, age, or beliefs and religion. We are committed to diversifying our staff to better represent the communities we serve and actively welcome underrepresented groups to apply.
Reasonable adjustments will be made should any candidate invited to interview require this.
Application Information
Please attach a copy of your CV and cover letter with your application. A full copy of the role profile can be found on our website. It is recommended that you save a copy of the role profile as it will no longer be available after the advert closes.
Applications will be reviewed on a rolling basis and the job advert may be closed earlier than advertised subject to the volume of suitable applicants. Please submit your application at your earliest convenience to avoid disappointment.
Our recruitment process:
- Application review by our recruiting team based on your CV and cover letter
- Two-stage competency-based interviews with the hiring team
- Some recruitment may include an additional assessment or case study stage, or a third stage interview
- If successful, you will receive a conditional offer of employment, followed by your contract subject to passing background checks
We need to keep children and adults safe so our selection process includes rigorous background checks and reflects our commitment to the protection of children and adults from abuse. All employees are expected to carry out their duties in accordance with our Code of Conduct and all policies and procedures relating to Anti-harassment, Health and Safety, Safeguarding, and DEI and Equal Opportunities.
Save the Children does not charge a fee at any stage of the recruitment process.
The client requests no contact from agencies or media sales.
Thank you!
About the Role
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation and displacement, in the occupied Palestinian territory and Palestinian refugee camps of Lebanon.
We are seeking an experienced legacy professional to lead and grow MAP’s legacy giving programme. This role is instrumental in generating circa £1m annually, directly contributing to MAP’s vital work. You’ll take the lead in building MAP’s legacy programme – from marketing legacies to stewarding prospects, enquirers and pledgers. Working collaboratively across teams, you’ll design engaging supporter journeys that ensure an exceptional experience, strengthening MAP’s legacy pipeline. You’ll also play a pivotal role in strengthening the profile of legacy giving at MAP, building strong connections internally and externally. This role offers an exciting opportunity to build a legacy programme and join a passionate, collaborative and growing team committed to innovation and excellence in fundraising. You’ll have opportunities for professional growth and access to training and development to further enhance your legacy fundraising expertise.
About You
We’re looking for a pro-active individual with a proven track record in building legacy fundraising strategies and delivering multi-channel campaigns. You’ll have excellent project management, leadership and communication skills, and be adept at analysing performance data to adapt and optimise plans. You’ll be skilled in both digital and offline fundraising, with a supporter-centric approach. You’ll have a passion for the power of legacies to bring change, keen to bring this insight to Medical Aid for Palestinians. If you’re ready to lead a dynamic and growing legacy programme that makes a real difference to Palestinian health and dignity, we’d love to hear from you.
Duties and key responsibilities
Leadership and Strategy
• Lead the development of the legacy programme, creating a strategic plan that considers audiences, products and channels and which is aligned to MAP’s fundraising strategy.
• Monitor and analyse trends within legacy giving, both internally and externally, using these findings to influence the direction of the programme.
• Manage and support the Legacy Marketing Officer (fixed term) and liaise with MAP’s legacy administration consultant to ensure excellence in both legacy marketing and administration. Assess resources and develop business plans to support team changes as and when relevant.
• Champion legacy giving throughout MAP, influencing and engaging colleagues across the organisation and raising the profile of this income stream.
• Build and manage relationships with external partners including agencies and suppliers including creative, print/fulfilment and free will providers.
Campaign Planning and Management
• Plan, implement and optimise legacy marketing campaigns across various channels, ensuring alignment with MAP’s broader fundraising goals.
• Collaborate with internal teams and external partners to develop audience-led content and materials that drive engagement with legacy giving.
• Monitor, analyse and report on campaign performance, adjusting plans and activity based on insights and trends with a view to maximise ROI.
• Develop and maintain effective supporter journeys tailored to legacy prospects and legacy intenders/pledgers, ensuring a consistent, engaging and inspiring experience.
Innovation
• Lead legacy marketing innovation by identifying and testing new channels, tools and approaches to enhance MAP’s legacy offering.
• Stay updated on trends and legacy marketing best practice, with the goal of developing MAP into a leader in legacy fundraising.
Budget Management
• Create and oversee the legacy budget, setting income and expenditure targets in collaboration with the Head of Individual Giving.
• Manage financial planning, reporting, and risk assessment for the legacy budget.
General Responsibilities
• Support MAP’s mission, ethos and values.
• Support and promote diversity and equality of opportunity in the workplace.
• Abide by organisational policies, codes of conduct and practices.
• Treat with confidentiality any personal, private or sensitive information about individual organisations and or clients or staff and MAP data.
PERSON SPECIFICATION
Experience
• Proven track record in legacy programme management across various channels, with evidence of successful development of legacy fundraising strategies.
• Skilled in performance reporting, data analysis and using insights to shape a legacy programme.
• Experience creating acquisition fundraising plans across channels (online and offline) and delivering supporter journeys across a range of audiences.
• Excellent project management skills, including managing multiple projects and priorities at once.
• Experience of day-to-day management of external stakeholders and agencies.
• Experience in planning and budgeting – with proficiency in legacy forecasting.
Knowledge, skills and abilities
• Able to confidently analyse results and extract insights to inform campaigns.
• Excellent digital, written and verbal communication skills, with a supporter-centric approach.
• Effective management and leadership skills.
• Highly proactive – excellent at networking, communicating and influencing.
Education/training
• Direct marketing or fundraising qualification and/or equivalent experience (desirable).
Personal attributes and other requirements
• Commitment to high standards, fostering trust and confidence in MAP’s fundraising initiatives.
• Commitment to a zero-tolerance policies on sexual exploitation & abuse/safeguarding.
• Commitment to anti-discriminatory practices and equal opportunities.
• Commitment to the values and ethos of MAP (Solidarity, Dignity, Impact & Integrity).
• An ability to apply awareness of diversity issues to all areas of work.
• Ability and willingness to work weekends/evenings in emergencies, and to travel overseas where necessary.
Note: We encourage all interested applicants to apply even if they don’t meet all criteria in the person specification.
The client requests no contact from agencies or media sales.
Thank you!
Homeless Link is the national membership charity for frontline homelessness agencies and the wider housing with health, care and support sector in England. With more than 800 members, we work to improve services and campaign for policy change that will help end homelessness and ensure that everyone has a place to call home and the support they need to keep it.
In-Form is our complete client relationship and service management system for housing and homelessness organisations, ensuring our customers have access to the information they need to develop their services and demonstrate the impact of their work. Income from sales, consultancy and training helps to fund Homeless Link’s work.
The successful candidate will take a lead role in increasing awareness of the full range of In-Form products and services to current and potential customers. If you have experience of developing and implementing marketing strategies across a range of media and other channels, and the ability to plan and manager multiple project we would love to hear from you.
We are actively seeking to increase diversity within our organisation and would greatly welcome interest from people with direct experience of homelessness, from a black or minority ethnic background and/or with a disability. Requests for flexible working, including part time hours will be considered.
Visit our website for full details of the role, and how to apply.
Registered Charity
51 - 100
To develop, inspire, support and sustain a movement of organisations working together to achieve positive futures for people who are homeless.
The client requests no contact from agencies or media sales.
Thank you!
Salary: £36,500 FTE (£21,900 pro rata)
Location: Working from home (UK) with occasional attendance at events or meetings across the UK including attending meetings in London.
Closing Date: 1 December 2024
Hours: Part-Time (21 hours per week. Requirement to work outside of regular office hours occasionally, as required, with time off in lieu. We are happy to talk flexible working)
Contract Type: Fixed Term (12 months)
Reports to: Director of Operations
The Organisation
The Chartered Institute of Fundraising is the membership organisation for professional fundraisers in the UK.
Our values underpin all areas of our work and guide us in all we do:
- Passionate: taking pride in what we do and driven by success.
- Professional: championing and achieving high standards governed by professional integrity.
- Enabling: helping others and empowered to take ownership, find solutions, make decisions and collaborate.
- Enterprising: open to new solutions and committed to delivering where we already excel.
- Respectful: honest and fair, treating everyone with consideration and respect.
The Benefits
- Annual leave starting at 25 days per year, plus 9 Bank Holidays. We also close between Christmas and New Year which is additional time off
- Up to 7.5% employer contributions to our stakeholder pension scheme (after probation ends)
- Enhanced sick pay from day one
- Great work/life balance through flexible and remote-first working
- Support for your health and well-being with an Employee Assistance Programme
- Two days of paid leave annually to volunteer for a registered charity
About the role
The CIOF offers a diverse range of short courses, conferences, webinars, and leadership programmes for fundraisers at all stages of their careers, and we will continue to expand our offer in line with sector needs over time.
Extensive research and input from academics and practitioners has ensured that our suite of professional qualifications are well respected across the sector. We offer the highest quality of teaching from experts in the field and have over 1,800 graduates.
The Qualifications Manager plays a crucial role in ensuring that our qualifications will give fundraisers professional recognition, increased insight, and improved job prospects.
Job Purpose
- Supporting the Director of Operations and working alongside the Professional Development Manager, you will have responsibility for the management of all the Chartered Institute’s existing qualifications.
- You will be responsible for the academic integrity of qualification-related learning products, including responsibility for the assessment and external verification processes.
- You will also be responsible for project managing the rewrite of our Level 4 Certificate and Level 5 Diploma qualifications through a team of experienced tutors.
- You will scope the opportunity to deliver a Level 3 and Level 6 qualification for future release, offering modular options for students.
- In addition, you will contribute to our journey to achieving awarding status from Ofqual and work with the Executive Director of Change on the final stage of our chartered status, achieving the power to award Individual chartered status for fundraisers.
Key Accountabilities
- Provide support to potential, current, and future students including advising on suitable courses and qualifications, assessment, and options for their career path.
- Maintain excellent relationships with the Chief Examiner, External Examiner, and qualification tutors in relation to assignments or examinations.
- Attend the annual Exam Board (and qualification faculty training days) supporting the administration as appropriate.
- Be the key point of contact with external partners for the delivery of apprenticeships including Registered Training Providers, the Education and Skills Funding Agency (ESFA), Ofqual, and the Institute for Apprenticeships.
- Lead on the co-ordination of other continuing professional development activities ensuring alignment with Individual Membership grades.
- Coordinate the assessment and examination processes for all CIOF qualifications.
- Management of all qualification procedures including scheduling, moderation, internal verification, submissions, record keeping, tutor allocation, resubmissions, extensions, appeals, and withdrawals.
- Work with the Professional Development Manager to review the content of our qualifications, online learning, and short courses, ensuring that course materials and all documentation are updated as appropriate.
- In collaboration with the Membership Services Manager and Professional Development Manager, actively seek ways to improve, develop and maintain processes to ensure smooth and efficient procedures relating to professional development activities including but not exclusively to Short Courses, Qualifications, and other learning programmes, e.g. Future Leaders Programme.
- Provide day-to-day support and advice to students and the faculty.
- Provide consistent and effective communications regarding professional development products to key stakeholders.
- Development, management, and monitoring of the Professional Development budget.
- Support the working relationship with the CIOF Learning and Development Committee, and the European Fundraising Association.
- Cross-departmental interaction to ensure qualifications are promoted effectively across multiple channels, ensuring the Membership Services Hub are fully engaged with our products, including cross-promoting our CPD policy and the competence framework to members.
- Liaising with third-party technology suppliers to troubleshoot issues where necessary.
- Co-ordinate effective evaluation, monitoring, and reporting of all courses across the academy; including but not exclusively, to CIOF Qualifications.
- Work with the wider team to ensure approved tutors, trainers, and regional trainers are delivering content of the highest quality.
- Utilise feedback across all CIOF learning products and services to support continuous quality improvements.
- Ensure accurate input of relevant data (notes, actions, agreed plans with members and customers) into the CRM.
- Any other tasks as requested by the Director of Operations
Person Specification
Experience & Skills
- Experience in developing and managing qualifications in an education establishment.
- Experience in working with subject matter experts to maintain and develop learning content.
- Experience in faculty/speaker acquisition and dealing with senior-level people.
- Experience in topic development, research, and copywriting.
- Experience in designing competency frameworks and aligning them with professional development activities.
- Experience working in a customer-facing environment.
- Experience or demonstrable knowledge of the charity sector and/or fundraising, and/or professional associations.
- Experience in using communication systems (email, phone etc.).
- Experience in managing budgets and tracking income and expenditure.
- Experience in using MS Office applications and making the most of our CRM, including analysing reports to drive understanding of learner experience.
- Experience in using Learning Management Systems.
- A confident self-starter with strong organisational and planning skills.
- Strong communication and people skills.
- Effective written skills.
Attributes
- Flexibility and a desire to work in a cooperative, collaborative way with other individuals and teams within the organisation.
- Eye for detail and accuracy.
- Ability to prioritise workload, meet deadlines, and work on own initiative.
- Able to work under pressure with the ability to find solutions.
- Diplomatic, energetic and unflappable.
- Excellent customer service skills on the phone, in person, and writing.
- An understanding of and commitment to the values of the voluntary sector.
- Willingness to support and engage in ensuring the CIOF is a safe and inclusive place to work.
Reflecting Our Values
Honesty, transparency, and accountability: we will be straightforward and clear about the decisions we make and their impact, explaining our rationale and objectives, and seeking feedback and views from you.
Putting our members first: our work and priorities will be guided through consultation and engagement with our members to embed it in their needs and priorities and ensure it has their interests and values at heart.
Fair, and inclusive: we will proactively engage you to ensure our work supports all staff and is delivered in an inclusive way for all.
Respectful: of your views and listen to what you tell us. Not everyone has the same priorities, but all are deserving of respect and consideration.
Proud and ambitious of you, your work, and the difference you make.
If you would like to discuss access requirements or have any questions about the role, please contact us directly.
The Chartered Institute is proud to be an equal opportunity employer committed to a diverse and inclusive workplace where we can all be ourselves and succeed on merit. We particularly welcome applications from those who are significantly underrepresented in our sector, such as disabled people and individuals from Black, Asian, and Minority Ethnic communities.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Join our team as a Partnerships Manager, helping us to support teachers, champion great teaching and raise the status of the profession by helping us continue to grow our membership and retain existing members. In this exciting and varied role, you will identify and maximise opportunities to attract and retain members at all levels of the teaching profession.
Full details of the role are set out below but you can listen to a brief audio description of the role here.
Job Title: Partnerships Manager
Reports To: Associate Director: Partnerships
Salary: £34,000-£37,000 per annum dependent on experience
Contract: Permanent, full-time
Hours: A full working week is 35 hours and we offer flexible working options
Benefits: Flexible working, generous annual leave, 8.5% employer pension contribution, Paycare, individual and team professional development/learning budget. A full list of our benefits can be found here.
Based: Office based, with hybrid-working options - we encourage staff to work from the office (London WC1N) once per week. Travel frequently across the UK as required.
Start date: From January 2025, flexible start date for the right candidate
Deadline and interview: Applications will close on 6th December 2024.
Interviews will be scheduled for w/c 2nd Dec and w/c 9th Dec but we will be reviewing applications on a rolling basis so we will interview as soon as a suitable candidate is identified.
Interviews will consist of a task and competency-based interview.
Application: Please apply here by uploading your CV and cover letter. Please use the guidance when writing your cover letter. We encourage you to apply promptly as we will be reviewing applications as they are received and may complete the process earlier than expected if an excellent candidate is identified at an early stage.
The Organisation
The Chartered College of Teaching is a charity and the professional body for teachers. We are working to empower a knowledgeable and respected teaching profession through membership and accreditation.
We are dedicated to bridging the gap between practice and research and equipping teachers from the moment they enter the classroom with the knowledge and confidence to make the best decisions for their pupils.
We are a growing and multi-skilled team of 30 people, supported by a Board with a significant track record of experience in a range of fields. Our business plan focuses on growing membership and Chartered Status and providing meaningful professional learning opportunities for the teaching profession.
The Opportunity
The Partnerships Manager will support the team in delivering ambitious membership growth targets for the College. Working closely with the Associate Director: Partnerships, the Partnerships Manager will take responsibility for:
- Developing and delivering presentations to drive Chartered College membership, ensuring that trainee teachers, teachers and school leaders are aware of and join the College, including at conferences and sector events.
- Developing new partnerships to support scalable income generation for group memberships, Chartered programmes, accreditation and projects, and introducing bespoke opportunities for customers and stakeholders.
- Supporting existing partnerships and, through those relationships, identifying wider sector challenges for the College to address. This will include working closely with the Associate Director for Professional Learning, Marketing and Communications Manager and Head of Content.
Membership sales
Most of your time you will be working towards achievement of objectives (including sales and account management and supporting overall membership numbers) and income targets for the full range of products and services including group membership, Chartered programmes, accreditations and projects offered by the College. You will build and maintain a sales pipeline to report to the Associate Director: Partnerships.
Membership engagement
You will spend some of your time managing and implementing workshops, webinars and activities for groups of trainee teachers, teachers and leaders to drive membership engagement, upgrade, renewal and recruitment. This will require regular travel throughout the UK. You will also liaise with training providers, universities and appropriate bodies to support student recruitment and upgrade to ECT membership.
Account Management
You will spend some of your time:
- Maintaining excellent account management and first-rate customer service with both existing and new partners and customers.
- Working closely with Members, Fellows and supporters of the College to build and maintain relationships and expand potential partnership opportunities.
- Maintaining records in the College’s CRM system (Salesforce), and ensuring colleagues are informed of customers’ status and opportunities.
- With the Associate Director: Partnerships and Membership Manager, managing processes and implementing activities.
Other
Alongside your main areas of work, you will:
- Continue to engage in your own professional development.
- Arranging and participating in meetings, and other activities as required.
- Attending and participating in CPD learning activities and training to maintain and develop your knowledge and skills.
- Performing other activities as and when required in order to support the wider team achieve our membership targets.
About You
You do not need to have expertise in absolutely all areas, let us decide! We are committed to creating a diverse and inclusive environment and encourage you to apply. We’re looking for someone who is motivated by our mission and truly passionate about membership growth and supporting teachers. Systems you would be using include Zoom, Excel and Salesforce.
Essential knowledge and experience
- You will have experience in a sales or business development role
- Educated to degree level, or equivalent work experience that demonstrates equivalent ability to analyse information and data
- Experience of building sustained relationships and managing transactions with external organisations.
- Experience of planning and executing recruitment campaigns or initiatives
- Understanding of the British education system, and the key challenges teachers and school leaders are facing
Desirable knowledge and experience
- Experience of membership or subscription sales
- Knowledge of GDPR and how it relates to the storage, retention and use of personal data
- Background in the education sector and/or teaching
Why Us?
As an organisation we care deeply about creating a working environment that supports our people to grow personally and professionally. These are reflected in our organisational values which outline the distinctive working culture we are looking to create. In particular, these values are reflected in our commitment to:
- Flexible working: responsive management, flexible hours, hybrid or fully remote working
- Professional development, including formal and informal training and support
- Transparency and ownership: we have an open culture that ensures all staff guide our strategic direction
- Mental health and wellbeing: access to health and wellbeing advice and health cash plan.
Diversity and inclusion at the Chartered College
As a growing organisation we are committed to:
- Becoming increasingly representative of the sector and geographies that we operate in
- Providing a positive experience of work as part of an inclusive culture led by our organisational values
- Maintaining an annual EDI action plan - led by the internal team.
What to expect from the recruitment process
- All applications are anonymised until the point of interview
- Line Managers trained in recognising bias
- We implement a standardised interview template and competencies matrix for a fair and transparent process
- All interviews are conducted via Zoom and the use of camera is optional.
If you require any adjustments in order to proceed with an application please make a request (see application pack).
For more information about joining the Chartered College, please watch this short video from Dame Alison Peacock (CEO).
Your Personal Data
As part of the recruitment process, the Chartered College of Teaching collects and processes personal data relating to job applicants. The organisation is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.
Pre-employment checks
All conditional offers of employment are subject to:
- Two satisfactory references
- Proof of qualifications
- Eligibility to work in the UK.
We are an employer committed to the safeguarding of children and young people.
Audio job description can be found on our website https://chartered.college/join-the-team/
Registered Charity
21 - 50
Our mission is to empower a knowledgeable and respected teaching profession.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the BSAVA:
The BSAVA is a professional membership association which exists to pioneer a sustainable future for our members and the wider profession. With a membership of more than 10,000 veterinary surgeons, vet nurses and students, we rely on over 300 volunteers to help us achieve our mission. Volunteers provide an essential connection to subject matter expertise as well as to the members who benefit from the products and services we develop to help them thrive as professionals. Each year BSAVA volunteers work with us to continuously improve and innovate the numerous education courses, events, and publications we deliver to help them and their peers succeed.
The role:
The British Small Animal Veterinary Association (BSAVA), based near Gloucester with hybrid working, has a fantastic opportunity for an experienced Volunteers Manager to lead a progressive and inclusive volunteer culture within BSAVA. This role is central to ensuring best practices in volunteer management and enhancing the volunteer experience. The ideal candidate will bring expertise in volunteer management, an understanding of equity, diversity, and inclusion (EDI), and the ability to inspire a thriving volunteer community that supports BSAVA's values and strategic goals.
If you are a proactive, empathetic, and organised individual with a passion for volunteer management and a desire to make a difference in the veterinary profession, we would love to hear from you.
Skills and experience:
The successful candidate will have an HR qualification or equivalent experience and be able to demonstrate experience of managing volunteers either through projects or committees.
We are looking for excellent communication and interpersonal skills, and able to manage competing priorities. The individual must be empathetic and able to engage a diverse range of people, not only inspiring them but motivating them to want to get involved. Experience of community building, either online or in person would be of benefit. The right person will be flexible and take a non-judgemental, solution orientated approach.
Other essential skills include:
· Excellent IT skills including Microsoft Office
· The ability to work proactively, using your own initiative to accomplish a variety of tasks
· A flexible approach to work
· High attention to detail
· Exceptional organisational and time management skills
· The ability to work effectively within a team
This post reports to the CEO.
We offer:
· Generous employer pension contributions starting at 7% and increasing to 10% with length of service
· Holiday starting at 25 days (plus bank holidays) rising by 1 day each year up to 28 days, plus a further entitlement of an additional one day every 5 years of service.
· Bupa dental plan.
· Enhanced pay for maternity, paternity, adoption and other family-related leave.
· Life assurance of 3 x annual salary.
· Support for hybrid working for our employees, meaning you can work at home for up to two days a week and we also have a comprehensive Flexible Working Policy.
· Access to a free legal helpline where you can ask our specialist lawyers for legal advice on an array of topics.
· Health and wellbeing support, including an Employee Assistance Programme, available 24/7 365 days and a network of mental health first aiders. Plus, enhanced Company sick pay, access to private medical insurance upon completion of 12 months’ service, occupational health service and annual flu vaccinations.
· Training and development.
· Free onsite parking, and for those who wish to cycle, we offer a cycle to work scheme which provides a discounted purchase of a bicycle and accessories for healthy, low carbon travel.
· Last but by no means least, we have regular social activities and events for those who wish to join!
And we are:
Community friendly – offering paid leave to volunteer for a charity or not for profit organisation.
Committed to supporting sustainability in our work and in the veterinary profession. The Association has completed a certified carbon audit and has been awarded Silver accreditation with Investors in the Environment.
So, if you are bold and innovative, strive for excellence whilst taking ownership and accountability of your work, show passion for what you do and work effectively in a team – then you’ll be a great fit for the Association, and we would love to hear from you.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Dandelion Time’s pioneering nature-based therapy seeks to rebuild the confidence and self-belief of children and families impacted by trauma, enabling them to take the necessary steps to move forward. To support our expansion across Kent, we have an exciting opportunity to join our close knit and hugely supportive team as the Bid Manager. We have just launched our five-year plan and need an experienced, confident and collaborative individual who will be able to hit the ground running.
Reporting to the Director of Finance and supported by an experienced part-time Bid Writer you will be lead on the development and implementation of the income generation strategy for bids, primarily from Trusts and Foundations. Your focus will be to identify a diverse range of high value opportunities to build a pipeline of sustainable income.
To excel in this role you will demonstrate significant experience of researching and writing detailed and compelling proposals for trusts. You will have a proven track record of meeting and exceeding income targets, securing one-off or multi-year grants of five-figure sums or above and multi-year funding.
Your excellent communication skills will enable you to cultivate and manage relationships with key decision-makers, including the day-to-day management of both new and existing funders.
Please be aware that your cover letter will be assessed as part of your application and should clearly set out how and why you meet the person specification for this job.
What can we offer you?
At Dandelion Time we always strive to achieve a happy and healthy work-life balance for all. Where practicable we offer flexible working arrangements to allow you to work in a way that suits your individual lifestyle.
- Hybrid working and flexibility in work patterns
- 25 days annual leave plus bank holidays (pro rata for part time staff) with the opportunity to purchase additional annual leave
- Generous enhanced sick pay
- Excellent communication and technology processes
- Skilled, supportive, collaborative and caring colleagues
- Working in and with nature and animals at our rural based settings
- Opportunity to enjoy be actively involved in our beautiful sites
You will be based at our West Farleigh (Maidstone) site but will on occasion visit our other sites including Shadoxhurst (Ashford) and Shorne (Gravesend) and new ones as we grow. Please note that public transport is limited at all our sites so you will need your own transport.
Safeguarding
Dandelion Time is committed to a culture that safeguards and promotes the welfare of children and their families with robust recruitment procedures that deter and prevent people who are unsuitable to work with children from applying for or securing employment within the charity. All individuals working in any capacity at Dandelion Time will be subject to safeguarding checks in line with the statutory guidance Keeping Children Safe in Education. This will include a satisfactory enhanced Disclosure and Barring Service check against both the Adult and Child Barred List service. Evidence of ID, your right to work in the UK, your relevant qualifications, current address and satisfactory references are also a requirement.
Equality and Diversity
Dandelion Time is committed to creating a more inclusive organisation which benefits from a variety of perspectives and better reflects the communities we serve, to make smarter decisions and better support our families. We expect all our people to be accountable for equality, diversity and inclusion at Dandelion Time. It is only by working together in unity that we can ensure that everyone can perform at their best. We warmly welcome applications from all sectors of the community and from a diverse range of genders, backgrounds, ethnicities, sexual orientations and physical abilities.
As part of our Safer Recruitment procedures, we proactively remove bias by ensuring whenever possible, the recruiting panel only receive anonymised applications to complete the shortlisting process.
#trustandfoundations
#grants
#multi-yearfunding
Registered Charity
11 - 20
Children should grow up in a safe and nurturing environment, to feel loved and free of fear
The client requests no contact from agencies or media sales.
Thank you!
We're looking for a Product Marketing Lead to cover for a period of maternity leave (anticipated to be for twelve months) and manage and effectively prioritise the work of Product Marketing Managers (and their teams) across squads to drive growth and engagement of all Oak products.
You would be part of an innovative organisation working to support teachers and improve pupils’ access to quality education.
WE RESERVE THE RIGHT TO CLOSE THE ROLE EARLY
Role responsibilities
- Manage and effectively prioritise the work of Product Marketing Managers (and their teams) across squads to drive growth and engagement of all Oak products
- Work closely with the Senior Digital Marketing Planner, data and research colleagues to identify and prioritise marketing and in-product initiatives and develop central messaging and positioning for priority segments
- Lead and oversee the planning, delivery and evaluation of product marketing campaigns to support the delivery of OKRs.
- Maintain specialist expertise in product marketing and be an authority across Oak (and more widely across the sector if required)
Knowledge, skills and experience
- 5+ years experience in product marketing management.
- Proven success in collecting, analysing and using qualitative and quantitative data to inform continuous improvement.
- Extensive knowledge of supporting a product’s users and driving growth.
- Experience of recruiting, developing and managing a high performing team
We’re actively looking for candidates from diverse backgrounds to work with us to shape Oak’s future. Apply for this role through Applied, a hiring platform we use that’s designed to remove bias from the recruitment process and create a fair experience for everyone.
We offer flexible working where you can base yourself at home or in a co-working office of your choice; whichever works best for you. We work a 36-hour a week and most colleagues finish early on a Friday or take every other Friday back to ensure they keep a healthy work-life balance. We believe in continually getting better as an organisation and as individuals and so there are plenty of opportunities for growth and a generous Learning and Development policy. Our team is supported with generous maternity, paternity and adoption leave so that their families get a fantastic start.
The client requests no contact from agencies or media sales.
Thank you!
About the role
We have an exciting opportunity for an eLearning Manager to join our team. This position is based in the Education Innovation Department.
Working alongside the other eLearning Manager, this role is jointly responsible to the Head of Education Innovation for the day-to-day management of the eLearning team and the College’s learning platform, RCOG Learning. In collaboration with subject matter experts you will focus on developing new high-quality online learning resources and on quality assuring existing content to ensure that it is regularly reviewed, updated and evaluated. You will play a key role in ensuring that the College’s product offerings on the new LMS continue to expand and that available functionality on the platform is fully utilised.
Responsibilities:
- Manage the quality assurance process for existing eLearning resources
- Ensure the eLearning platform runs well, discussing issues and potential new developments with the eLearning website developers.
- Advise and provide editorial oversight to eLearning resources to ensure scientific and grammatical accuracy.
- To develop a range of new products and services for the RCOG Learning platform to agreed standards and procedures.
For the full list of key responsibilities, please check the recruitment pack.
About you
We are looking for someone with:
- Demonstrated ability of managing the development of eLearning products from start to finish
- Demonstrated experience of managing an eLearning platform
- Experience of copy-editing and proofreading in a scientific or medical publishing environment, to ensure clinical accuracy of content produced
- Strong organisational and administrative skills, with the ability to use their own initiative to deliver the best possible results for the College
- The ability to communicate successfully with people at all levels, both internally and externally.
This position is well-suited to an eLearning professional who has experience of working with SMEs (particularly from the medical profession) to develop high quality eLearning products, who is a strong communicator and team player and who has the ability to plan, prioritise and work to tight deadlines.
Our culture and benefits
As a key member of the team, you will be located in our offices in London Bridge. We offer a friendly, values led working culture with an excellent benefits package that includes:
- Agile and flexible working environment and free lunch onsite
- 25 days annual leave, plus bank holidays and office closure from 25 December to 1 January
- 10% pension contribution after probation
- Enhanced wellbeing and family support
- Interest-free bike and season ticket loans after probation
- Tailored Learning and Development and study leave
- Affinity staff networks
- Life assurance and income protection schemes
- Lifestyle discounts
For a full list of the benefits we offer, please visit our careers site.
How to apply
- Click on Apply to be taken to our recruitment platform, Applied. Please visit our careers website, to download the full Job pack.
- Closing date: 10.00am on Monday 9 December 2024
- We encourage candidates to apply early and reserve the right to close the advert and appoint before the closing date.
- Interviews are likely to take place in the week commencing 16 December 2024.
We believe that diverse teams will deliver the best outcomes for women's healthcare and we strive to be an inclusive employer. We welcome applications from all backgrounds and particularly encourage candidates from underrepresented groups, including those from black, Asian and minority ethnic backgrounds and people with disabilities. To find out more, please see our Diversity Policy and Equal Opportunities Policy.
Please note: We are only accepting applicants with a right to work in the UK; we are unable to sponsor people requiring a work visa.
About us
The RCOG is a professional membership association dedicated to improving women’s health care across the world. We do this by setting standards for clinical practice, providing doctors with training and lifelong learning, and working with partners to advocate for women’s health and health care across their life course. We are a global leader in this specialist area, supporting 17,500 members in the UK and internationally.
We are a values-led organisation placing high standards, innovation, openness, inclusiveness and trust at the centre of all we do.
Advertising Agency
21 - 50
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About the role
WorldSkills UK is seeking a dynamic Network Member Manager to support and expand the growing network of institutions that are part of our award-winning Centre of Excellence. This role is vital to driving value for members and enhancing our flagship programme, which is dedicated to transforming Technical and Vocational Education and Training (TVET) across the UK. As Network Member Manager, you will manage relationships, engage members, and maximise the impact of the Centre of Excellence, ensuring member institutions have access to world-class training and development resources. Your work will support the Centre of Excellence set new benchmarks for teaching, learning, and assessment, ultimately contributing to the UK's global competitiveness in skills excellence.
Role purpose
The Centre of Excellence is WorldSkills UK’s cornerstone programme aimed at raising the standards of teaching, learning, and assessment across TVET. By harnessing international best practices and expertise, it fosters innovation and advances the quality of education across the sector. As Network Member Manager, you will be at the heart of the programme joining a vibrant and diverse team, working closely with member institutions to deliver impactful, sustained engagement and provide strategic support.
Key tasks and responsibilities
Programme management and reporting:
• Establish and maintain an account management framework to encourage member participation in the Centre of Excellence’s core offerings.
• Track and report on member engagement metrics, leveraging data insights to drive retention, satisfaction, and continuous improvement.
• Regularly evaluate and refine the member engagement framework to meet evolving needs, including offering tailored training and development solutions.
• Prepare comprehensive reports for management and leadership that provide insights into programme outcomes, trends, and impact. These reports will inform partners and stakeholders, highlighting the Centre’s achievements and demonstrating value to support continued engagement.
Member engagement and relationship management:
• Build effective working relationships with senior leaders from across the membership, serving as the primary point of contact for ongoing support.
• Develop and execute a robust engagement strategy to ensure that institutions gain maximum value from their membership.
• Oversee the enrolment and validation of new members, guiding them through the onboarding process and ensuring alignment with programme requirements.
• Conduct regular needs assessments and check-ins with members to ensure alignment with the Centre’s objectives and identify opportunities for enhanced engagement.
• Facilitate knowledge-sharing and collaboration opportunities within the network to foster partnerships and shared learning.
• Lead the annual recognition review, coordinating judging panels and planning events to showcase and reward excellence across the network.
Member communication and support:
• Collaborate with marketing and communications teams to keep members informed about events, training opportunities, and programme updates.
• Respond to member inquiries promptly, providing resources and guidance to support their full engagement with the Centre.
• Lead promotional activities to boost member engagement and manage the creation of impactful content for publications, social media, and other channels.
• Conduct and share impact studies that demonstrate the benefits of the Centre’s programmes, helping to raise the profile of WorldSkills UK across various platforms.
• Promote WorldSkills UK’s products and services to drive growth and increase reach within the education sector.
General responsibilities for a manager:
In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:
• Manage, support and motivate allocated staff to successfully deliver activities/tasks.
• Manage resources (including staff, volunteers, suppliers, and partners) so that all project elements are delivered to acceptable standards on time, to budget and meet the required specifications and objectives.
• Contribute to a performance driven culture ensuring outcomes and activities are continuously monitored, reviewed, and evaluated against grant KPIs, resolving issues, and initiating appropriate corrective action.
• Establish a strong mechanism to measure impact, capture, report, and transfer intelligence across programmes of work.
• Produce requirement specifications in line with WorldSkills UK’s procurement strategies for all outsourced activity.
• Maintain WorldSkills UK’s established management policies for dealing with risks and issues for the Workforce Development team and the wider organisation.
• Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.
• Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.
• Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. Any significant changes will be made in consultation with the post holder acknowledging experience, education and ability.
Person specification Key:
[E] Essential / [D] Desirable.
Qualifications and experience:
• Experience working with in Further and Higher Technical Education. [E]
• Experience establishing strong working relationships with senior leaders across education and training. [E]
• Experience in network or member management, ideally within an education or workforce development context. [E]
• Experience in developing and implementing engagement strategies to drive member satisfaction and retention. [E]
Knowledge and skills:
• Strong relationship management skills, with a demonstrated ability to build and sustain positive, collaborative partnerships [E].
• Excellent communication and interpersonal skills, with the ability to influence and motivate diverse stakeholders [E].
• Strong organisational skills and a proactive approach to managing multiple priorities and deadlines [E].
• Ability to implement change initiatives, focusing effort and commitment on making change work [E].
• Ability to analyse data and use insights to inform decision-making and improve processes [E].
• Knowledge of account management frameworks and best practices in member engagement [D].
• Familiarity with CRM systems and other tools for tracking member engagement and programme impact [D].
Personal qualities and attributes:
• Very reliable and with a high level of probity [E].
• Able to work to own initiative with broad direction [E].
• Able to think creatively and solve problems [E]. • Flexible in working methods and ideas [E].
• Excellent team player and collaborative approach to work [E].
• Enthusiastic and able to motivate others [E].
Special circumstances:
• Prepared occasionally to work outside normal hours [E].
• Prepared to travel within the United Kingdom [E].
• Able to spend time away from home [E].
This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.
Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, including part time, with suitable candidates.
25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.
Reasonable adjustments will be offered to all candidates and every stage of the recruitment process.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Manager
We are seeking an experienced manager to provide volunteering expertise and insight to enable significant income growth across the team.
This is a full-time, permanent role offering home working and flexible hours.
Position: CE333 Volunteer Manager
Location: Home-based, UK, Nationwide. However, extensive travel will be required as part of this role (may include team meetings or other work-related meetings)
Hours: Full-time, 35 hours per week
Salary: £42,628 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance with where you live)
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: Tuesday 3 December 2024. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Dates: First interview Monday 9 December 2024, Second interview Monday 16 or Tuesday 17 December 2024
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
This is an exciting role which will be crucial in driving our Regional Fundraising vision to be at the heart of our communities. We need an army of recognisable volunteers beside us in all our communities, empowered to drive lasting change for people affected by stroke and support our plans for income growth.
Your team will be proactively acquiring new volunteers through various products and propositions. Leading the design and delivery of a high value network of ‘business boards’ and testing new, innovative ways to enable our supporters to donate their time to us. To deliver this you will lead on specific projects, role and proposition design, reporting and planning, and work collaboratively with others across the team and wider Customer Experience directorate.
Reporting to the Relationships Lead you will lead your team (one direct report), coach members of the wider team and be a valuable member of the Regional Fundraising management team.
Key responsibilities will include:
· Develop and deliver new volunteer products and propositions
· Responsible for all volunteer experience across the Regional Fundraising Team including volunteer platforms and technology to support efficient and effective ways of working
· To ensure effective line management of the team.
· To provide coaching to support the development of volunteering with other members of the wider Regional Fundraising team
About You
We are looking for someone with a passion for volunteering and significant experience of project planning and problem solving. You will be driven to deliver excellent experiences for volunteers which support income delivery.
You will have experience of:
· Delivering targets with successful outcomes.
· Project planning and problem solving.
· Delivering formal presentations and public speaking.
· Budget development, planning and forecasting and an understanding of risk, mitigation and contingency planning.
· Achieving annual income and expenditure targets.
· Recruiting, managing, motivating, developing and training staff and/or volunteers.
· Analysing and interpreting data.
To fulfil the role, you must be resident in the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further
information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
Stroke Association
Finding strength through support
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of our supporters and donors that we can provide vital support.
We’re working to improve the diversity of our people. We know that individuality leads to a richer experience for our people and better support for all those affected by stroke.
We strongly encourage people from all backgrounds to apply. We’re particularly looking to increase the number of applications from those with lived experience of stroke, and those from under-represented communities.
You may also have experience in areas such as Volunteer, Volunteering, Volunteer Engagement, Volunteer Manager, Volunteering Manager, Volunteer Engagement Manager, Volunteer Coordinator, Volunteering Coordinator.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Thank you!
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.
To support people affected by macular disease now the Macular Society provides a range of support, information, and services to people affected by macular disease today. Our research programme is focused on finding new treatments and a cure to beat macular disease forever.
We seek an empathetic and proactive Volunteer Manager to join our team. We show we care by creating a strong volunteer network that supports anyone affected by macular disease; to do this, we need someone to manage and further develop a consistent and integrated volunteer management system. You will act as the main contact for all our volunteers across the UK, putting to use your outstanding organisation and communication skills. Using your volunteer experience, you will help us recruit, retain and manage volunteers. Understanding sight loss would be great, but more important is your ability to be understanding, approachable and supportive.
If this sounds like you, then we would love to hear from you.
In return, we provide a great working culture and offer flexible working options, 26 days of annual leave, supportive family policies, and a 6% pension contribution. This is a one-year contract.
We are an equal opportunities employer and welcome applications from all suitably qualified persons.
The client requests no contact from agencies or media sales.