Product Management Jobs
Head of Commercial Income
Are you an experienced senior leader with a strong background in commercial strategy, retail operations, and income generation? Are you ready to drive innovation and growth for a leading UK hospice charity? Prospect Hospice is seeking a visionary Head of Commercial Income to help deliver our ambitious plans and ensure financial sustainability for generations to come.
With a new five-year strategy underway, this is an exciting time to join us. We’re investing in our income generation team to ensure we meet our ambitious growth targets.
Hours: 37.5 hours per week (Monday to Friday, with flexibility as required).
What is the role?
This is a strategic leadership role where you’ll oversee our commercial income portfolio, including 18 retail shops, our warehouse and logistics operations, and emerging income streams. You’ll lead a dynamic team and create innovative business strategies to grow our commercial income from £6 million to £9 million over the next five years.
Key Responsibilities
- Lead and grow our commercial operations (retail, warehouse, logistics, and new income streams)
- Develop and implement high-impact business plans to increase revenue and profitability
- Expand retail operations and enhance both in-store and online sales performance
- Identify and develop new commercial opportunities to diversify income
- Monitor performance, manage budgets, and ensure targets are met or exceeded
- Inspire, mentor and develop a high-performing, values-driven team
- Collaborate with senior leaders to contribute to organisational strategy and innovation
This is a fantastic opportunity to combine commercial leadership with meaningful impact – helping fund exceptional end-of-life care for people in Swindon, Marlborough, and northeast Wiltshire.
At Prospect Hospice, we pride ourselves on being a great place to work. Our team culture is supportive, inclusive, and focused on continuous learning and innovation. You’ll be joining a charity that values diversity of thought and perspective, fosters a culture of respect, and encourages collaboration across all levels.
About you:
We’re looking for a commercially savvy, inspiring leader who can demonstrate:
- Extensive experience in a senior commercial leadership role, driving growth and profitability across multiple income streams
- Proven ability to develop and deliver effective commercial income strategies, business plans, and budgets to grow income and impact
- Exceptional leadership skills – ability to inspire, and build and develop a high-performing team
- Proven track record of delivering income against specific targets
- Strong analytical, communication, and relationship-building skills
- Ability to influence and negotiate
- Experience in expanding retail operations, driving growth and profit across both online and offline sales
- Experience in leading processes to develop new commercial income streams
Due to the nature of this role, a full UK driving license and access to a vehicle is also required.
Please see the job description for full details.
We offer a great range of benefits, including:
- 27 days annual leave entitlement (plus bank holidays)
- Generous contributory pension scheme and life assurance
- Discounts with local retailers, gyms, and service providers including Blue Light Discount Card
- Employee Assistance Programme
- Family-friendly policies and practice
- Supportive induction, and training and development
- A values led, inclusive working environment
- Free parking on-site
To apply, please submit your CV and a cover letter detailing your suitability for the role and why you’d like to work with us.
Equality & Diversity
Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business, and the communities we serve.
We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.
The client requests no contact from agencies or media sales.
Event Assistant, Tommy’s & LLHM
Location: London, Hybrid
Hours: Full time/35 hours per week
Contract type: Permanent
Salary: £26,000 – £28,000 per annum
Annual leave: 25 days per year + bank holidays
Job Summary
We are seeking an Event Assistant to support both the London Landmarks Half Marathon (LLHM) event side and Tommy’s side (affectionately nicknamed Team Tommy’s). This is an incredibly exciting time to join the team and gain fantastic experience in both the charity and events industry at one of the UK's leading mass participation events, which is owned and operated by Tommy's.
For the LLHM Team, the main purpose of this role is to provide first-class customer service and support to the 20,000+ runners taking part in the Half Marathon, as the event continues to grow in size year on year. This will involve managing the helpdesk email and phone line, ensuring runners are accurately registered and answering any queries they may have.
For Team Tommy’s, the main purpose of this role is to support the Tommy’s team of 3,000+ runners in the London Landmarks Half Marathon. The role is responsible for being the main point of contact for the runners and ensuring they have the best experience possible running the LLHM and fundraising for Tommy’s through our support inbox and phone line. The aim is to deliver the ambitious team fundraising target of over £1,800,000 for LLHM 2026 and more in the following years. This role will also support the development of the Team Tommy’s LLHM Corporate Challenge, a product that recruits a team of corporate runners to take part in the LLHM and fundraise for Tommy’s.
We are not necessarily looking for past experience in a similar role, but for transferable skills and personal attributes to deliver excellent customer service and be a good all-rounder with fantastic administration and communication skills. Overall, you should have a passion for the LLHM event and Tommy’s cause.
We encourage and welcome applications from all backgrounds, communities and industries.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for an analytical, detail-oriented professional to join our senior management team as Finance and Operations Manager. You’ll ensure the smooth operation of our financial and legal aid reporting processes and manage office contracts across our three locations.
Salary: £38,700 per annum, plus 4% pension contributions
Reports to: CEO, Trustees, Finance Board of Trustees, and SMT
Term: Permanent, Full-time (35 hours per week)
Based at: SWLLC’s Croydon Office / Hybrid working available
For more details, please see our application pack.
To apply, send us your CV and covering letter (no more than two pages of A4), clearly outlining how you meet the person specifications and why you would like to join South West London Law Centres.
Applications without a covering letter will not be considered.
Closing date: 5 pm on 02/05/2025
The client requests no contact from agencies or media sales.
Job description
The SS Great Britian Trust is seeking a12-month, maternity cover, Development Manager to play a key role in maximising income for the SS Great Britain Trust through Corporate, Trust and individual fundraising. It's a really exciting time at the Trust as we are fundraising for a significant capital project, in addition to an award-winning education programme. You will have the opportunity to shape our fundraising plans and use your experience and expertise to develop and test new fundraising initiatives.
You will be a persuasive and influential communicator who likes building and deepening relationships with funders, and you will enjoy providing supportive line management to two fundraisers.
Who We’re Looking For
We are seeking candidates with experience of developing income streams and delivering funding against targets. You will help to deliver a programme of events (from breakfast meetings showcasing items in the archive to evening events with shanty singers!) to engage with potential supporters and build relationships with new funders.
You will have brilliant writing skills and be able to develop excellent funding bids, alongside building effective working relationships with different teams, senior leaders and external stakeholders.
Key duties:
- Work with the Director of Development to grow income across a range of income streams, with a particular focus on Trusts and Foundations, including multi-year grants, unrestricted and restricted income.
- Lead the team in prospect research, developing qualified prospect pipelines across income streams and driving new funding approaches.
- Maximise opportunities with Corporate supporters. Work to develop existing Corporate Partnerships, and identify opportunities for growth and achieve new income across Memberships, Sponsorship and Corporate Trusts and Foundations.
- Achieve results through persuasive and compelling applications and proposals and creating robust budgets, and amplify project impact through detailed monitoring and inspiring reports.
About the SS Great Britain Trust
In the 54 years since the SS Great Britain returned to Bristol, the SS Great Britian Trust has taken forward the work of the pioneering volunteers who saved the ship, transforming a rusting hulk into one of the city’s leading visitor attractions and a groundbreaking story of maritime history and conservation. We are rated as one of the top 20 museums in the UK, with over 80 staff, more than 150 volunteers and approximately 140,000 visitors per year.
To apply
Please visit our website to download the Applicant Pack and Application Form.
For queries, or if you require the documents in an alternative format, please contact us directly.
The closing date for completed applications is 5pm on Wednesday 9 April. Interviews will be held on Thursday 24 April.
Our working culture is collaborative, friendly and inclusive and everyone at the SS Great Britain Trust is encouraged to learn and grow with the company. We offer competitive staff benefits, a range of family friendly, inclusive employment policies, flexible working arrangements and services to support staff wellbeing. We are also proud to be a Living Wage Employer.
The client requests no contact from agencies or media sales.
Job Title: Management Accountant
Official job title: Finance Business Partner
Salary: £41,300 per annum
Hours: 37 per week
Location: Northampton office
Contract: Permanent
Are you an enthusiastic finance professional looking to take on an exciting new challenge? Join Our Team as a Management Accountant at the MND Association!
MND Association is seeking a Management Accountant to support our budget holders and help improve their financial performance. This is a fantastic new opportunity to work with a friendly established team, providing crucial financial guidance and insight to support our core activities.
Key Responsibilities:
- Support the Management Accountant in preparing annual budgets and forecasts.
- Collaborate with budget holders to build, review, and update budgets and forecasts.
- Provide monthly management reporting and analysis
- Meeting regularly with budget holders to review financial performance and outstanding commitments.
- Guide budget holders to enhance budgeting and forecasting accuracy
- Continuously review and improve accounting practices for efficiency and cost-effectiveness.
- Deliver training, advice, and guidance to budget holders.
- Assist in setting up Key Performance Indicators (KPIs) within the Business Information (BI) module on the finance system.
- Support the Project Management Office (PMO) with financial analysis and reporting.
- Provide detailed restricted income analysis and spend tracking.
- Undertake cost tracking and analysis for Care Centres & Networks.
- Assist with quarterly VAT returns with the Financial Accountant.
- Support external and internal audit queries.
- Assist with year-end financial analysis and preparation of statutory accounts.
- Contribute to finance related project work within the Association.
About You:
- Part Qualified / Studying towards ACCA, CIMA, ACA or Qualified by Experience
- Strong communication skills oral and written with the ability to engage with senior stakeholders, and all budget holders
- Proficiency in Microsoft Office (Word, Excel, and Outlook).
- Strong organisational and planning abilities.
- Understanding of various accounting systems (Exledger and Budgyt desirable)
- Excellent problem-solving skills.
- Ability to prioritise, multitask, and maintain accuracy and attention to detail.
- Working knowledge of charity accounting (desirable but not essential).
- A collaborative team player with a 'can do' and creative approach.
- Flexible attitude to adapt to a diverse range of duties.
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description is available in the candidate pack.
Please note your official job title will be Finance Business Partner.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 3 days per week. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.
How to apply:
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Part Qualified / Studying towards ACCA, CIMA or ACA / QBE
- Strong communication skills to liaise
- Ability to engage with Directors, Senior Management, and non-Finance budget holders
Important Information:
- We may close applications early if we receive a high volume, so early submissions are encouraged.
- If you require sponsorship for this role, please clearly indicate this in your application.
- Depending on the role, a DBS check may be required.
- If you need reasonable adjustments during the application or interview process, please contact us for support.
- We are happy to consider alternative application formats for those who find the online form challenging.
At the MND Association, we are dedicated to making a difference in the lives of people affected by motor neurone disease. As a Management Accountant, you'll play a crucial role in supporting us in a supportive and rewarding environment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced storyteller practiced at producing the highest-quality content.
Day to day, you will work alongside the Head of Comms, Marketing & Brand as well as the Digital & Brand Lead within your immediate team. You will also engage with the Leadership Team and the Product, Policy & Partnerships teams, as well as the Communications Leads at our partners. This is an opportunity to work with some of the leading brands in and around travel to have a real impact.
This fully-remote EU-time zone role would be ideally suited to someone from a B2B marketing communications background; at the intersection of travel, sustainability and tech, Travalyst has a strong focus on the industry audience. We are a small but mighty team and this role requires somebody who is equally comfortable managing and creating content for our owned channels as well as preparing our executive leaders for speaking opportunities and events.
The main focus of the Marketing & Communications Lead will be to proactively support the development and implementation of marketing communication strategies that build awareness, trust and credibility for the Travalyst brand.
Here are more specific examples of what the role entails:
Project management
- Work with Head of Department to plan and execute the marcomms for tentpole moments e.g. product launches, impact reports, our annual convening, international events such as COP etc.
Content
- Manage the rollout of our content strategy which will be focused on reach, engagement, SEO and brand trust. The content you’ll get to work on will be broad, examples include: thought leadership, trends, interviews, product insights and updates, infographics, webinars, policy papers etc.
- Proactively generate storytelling ideas and create content in-house whilst also outsourcing to (and managing) copywriters, designers, photographers and videographers.
Owned platforms
- Lead our LinkedIn strategy and manage our platform presence by ensuring a steady drumbeat of content. Optimise for KPIs including; reach, engagement, followers, web traffic.
- Manage our blog, researching and creating engaging content in our brand voice whilst optimising articles for SEO.
- Collaborate closely with the Brand and Digital Lead to maximise cross pollination opportunities across website, newsletter, blog, social media.
PR
- Lead the creation of comms assets (press releases, Q&As, media interview briefs, toolkits etc.)
- Develop strong relationships with key media to secure high quality coverage, own the media list, manage press office, monitor media activity / coverage.
Other
- Manage the marketing and editorial calendar
- Awards - entries and usage
- Events - presentation materials, support stand management
- Oversee budget for content creation and promotion
- Analytics - use analytics tools to track and improve performance, prepare quarterly activity reports
What skills we're looking for
- Excellent writing skills with strong attention to detail.
- Ability to distill complex information and communicate it in an accessible way.
- Strong project management skills with the ability to juggle tasks and meet deadlines.
- Bachelor’s degree in marketing, communications, journalism, public relations, sustainability or relevant field.
- At least seven years’ experience in a similar role.
- Strong content marketing and media relations expertise.
- Tools: Strong understanding of LinkedIn Analytics. Working knowledge of CMS, Email Marketing and Media Monitoring platforms (we use Wordpress, MailChimp and SignalAI). We use GSuite so knowledge of this would be helpful too.
- Bonus skills: Using video editing and visual design software to create rich content.
- Sustainability knowledge would be a distinct advantage.
- Adaptability
- The ideal candidate will be able to operate comfortably at different levels, from briefing senior leaders on media interviews to managing our blog.
- Travalyst is in scale-up mode so it’s important to stay nimble and pivot on our journey as we scale. - Must be able to multitask and work well under pressure, with a high attention to detail and a desire to work in a fast-paced, results-driven environment.
- Comfortable working in a virtual-office environment. Highly motivated and productive in that sort of remote environment.
An ‘Open to All’ employer, we warmly welcome everybody to the team. People of colour, LGBTQIA+ people, neurodiverse people, individuals with impairments, and parents are encouraged to apply. We encourage you to notify our team of your pronouns at any stage of your application. We also welcome applications from people who come from communities that are directly affected by the impacts of travel and tourism. We are committed to making reasonable adjustments to the recruitment process as required. Please add any adjustment requests to your application.
The client requests no contact from agencies or media sales.
Do you have experience as a Team Leader or Store Manager in a retail store?
We have an exciting opportunity for a passionate Store Manager to join Barnardo's on a Full Time, Permanent basis.
As a Store Manager you will manage the day to day running of our Galashiels-Scottish Borders Store, leading a team of colleagues to maximise store sales and profits. By doing so you will play a crucial role in raising the funds for the amazing services and support Barnardo's provides for children, young people, parents, and carers across the UK.
Location: 63-65 Channel Street, Galashiels, Scotland, TD1 1BN
Working Pattern: As the store is open 7 days a week, the successful post holder will be required to on a rota basis which will include weekend, evening, and bank holiday working.
Some but not all key responsibilities are:
- Ensuring stock is generated over the door by members of the public and donors sign up to the Gift Aid scheme.
- Ensure that the high standard of service to customers that is expected by Barnardo's is maintained at all times.
- Implement promotions in the Store as directed by Head Office or your Area Business Manager.
- Maintain a high standard of presentation, both in the windows and the interior of the Store.
- Ensure there is adequate stock available on the shop floor, at all times, on all key lines
- Provide training, development, work reviews and appraisals for paid staff to enable them to perform their jobs efficiently and effectively.
- Create an organised and pleasant working environment for staff and volunteers.
- Actively recruit the correct/specified number volunteers to deliver the stores objectives and KPI's.
- Ensure all financial, cash handling and security procedures are adhered to as per the Barnardo's Manager's Manual and the relevant Retail procedures.
- Hold the shop keys, ensuring that the shop is secure whenever it is left unattended.
Idea Candidates Must Haves:
- Ability to deliver excellent customer service.
- Experience of managing people
- Ability to liaise and respond to a variety of people from varying backgrounds.
- Ability to meet the needs of customers on a face-to-face basis, in order to generate sales and increase customer usage of the shop.
- Ability to add, subtract, divide, and multiply up to four figures in order to maintain budgets and complete accurately weekly income/banking sheets.
- Ability to handle cash and reconcile accurately.
- Proven experience of meeting targets and KPI's.
- Basic IT skills.
The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.
* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.
Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.
The Retail section consists of more than 700 Barnardo's shops across the UK. These high-street stores are reliant on donations from the public and corporate supporters,and generate funds from the sale of these donated items. There are a wide range of shops, from traditional charity stores to book shops and furniture. The Trading division produces and sells a range of products, including cards and gifts.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
About Barnardo's
At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.
Barnardo's is committed to having a diverse and inclusive workforce for staff and volunteers. Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates.
Our basis and values
Benefits
- Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
- 26 days annual leave plus bank holidays, increasing after 5 years service
- The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
- A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
- Service related sick pay from day 1
- Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
- Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
- Cycle2work scheme
- Interest free season ticket loans
- Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
- Free access to round the clock employee assistance program for advice and support
- Access to Barnardo's Corporate University
*T&C's apply based on contract
The client requests no contact from agencies or media sales.
The Landscape Institute are looking to recruit a Branch & Membership Engagement Officer.
Reporting directly to the Membership Services Manager the key focus of this exciting new role will be to support and deliver the LI’s engagement with our members. The role’s main objective is to maintain our members’ positive experience they get form the LI and make sure they are getting all that they can out of the LI’s products and services, whichever their grade of membership.
You will support and develop our regional Branches and help maintain mutually supportive links between their engagement activities and the Institute. The postholder will be the key point of contact for our volunteers, as well as help with the membership operations delivery.
This is a truly diverse role that requires strong communications and relationship skills. If you have the skills, energy, and passion to join us on this exciting journey we would love to hear from you.
The client requests no contact from agencies or media sales.
About us
Thames Valley Air Ambulance exists to give everybody within our community the best chance of surviving and recovering from an emergency. We are here for you and your loved ones. In Berkshire, Buckinghamshire, and Oxfordshire. Whoever you are. Wherever and whenever you need us.
The role
Are you passionate about compliance and data protection? If so, we have an exciting opportunity for a Data Protection and Compliance Coordinator within our Quality & Patient Safety team.
In this role you will work closely with the Head of Data Protection and Compliance providing essential support in ensuring the charity adheres to legal requirements and internal policies.
About you
You will have experience of working in regulated environments and practical experience of GDPR. The role will involve providing support in a variety of data protection and compliance topics and will generally assist in ensuring our charity remains compliant with all relevant regulations.
If you are looking to further expand or develop your career, you must meet the following as part of the minimum selection criteria:
- Proven experience of working in a regulated environment
- Ability to demonstrate practical experience of applying data protection measures
- Good understanding of compliance topics and their practical application in the workplace
- Proven experience of handling confidential and sensitive information
- Strong organisational skills with attention to detail
- Good working knowledge of Microsoft Office products
If this role sounds like it’s for you, we would love you to apply!
In return we offer a competitive salary and great staff benefits such as.
- 25 Days holiday (Rising to 30 days after five years’ service)
- Hybrid Working with a minimum attendance in HQ of 2 days per week (subject to business needs)
- Holiday Trading
- Free annual Flu Vaccination
- Option to purchase a Blue Light Card
- Employee Assistance Programme
- Company Pension Scheme
- Health Cash Plan
Successful appointment to this post will be subject to a DBS check
Vacancy Closing Date: 29th April 2025
TVAA is a Disability Confident employer. We are committed to discussing and implementing adjustments to support you during your application process and beyond.
Location: Stokenchurch
Contract type: Permanent
Hours: 37.5 hours per week
Salary: £25,642 - £29,213
You may also have experience in the following: GDPR, Data protection administrator, Data protection coordinator, Compliance Officer, Financial Services, Legislation, Regulation, Policy Officer, Compliance, Compliance Coordinator, Compliance Advisor, Quality Advisor, Quality Assurance, Quality Assurance Coordinator, QA Coordinator, Health and Safety Officer, Administrator, Administration, etc.
REF-220 729
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Head of Sales and Marketing (Interim) – Charity with Trading Arm
Location: Tamworth
Reports to: Director of Finance & Operations
Salary: 60k
Employment Type: Full-time, fixed-term contract for 1 year. Part-time applications will be considered
About Us:
nasen is a registered charity with a powerful mission to support and develop the workforce that operate in the Special Education Needs and Disabilities (SEND) sector of education. By ensuring the SEND workforce are fully equipped to meet the needs of learners with SEND, we create sustainable, positive change in the lives of children and young adults. Alongside our specialised SEND CPD training we offer for free, we also run a trading arm that generates vital income and directly supports our charitable endeavours. Our trading activities encompass sales of online CPD, accredited courses, consultancy, and statutory projects.
As we continue to grow and expand our reach, we are seeking an experienced and highly motivated Head of Sales and Marketing to lead and oversee the integrated marketing and sales strategies for both our charity initiatives and trading arm. This role is essential to advancing our revenue generation, building strong relationships with supporters, and amplifying our mission-driven goals. You will be pivotal in ensuring that our marketing campaigns and sales efforts work cohesively to enhance our reputation, grow our customer base, and increase revenue, all while maintaining alignment with our charitable values.
Position Overview:
The Head of Sales and Marketing will provide strategic leadership for all marketing and sales efforts across both the charity’s operations and its trading arm. You will be responsible for managing and executing a comprehensive strategy to boost visibility, increase revenue, and foster long-term engagement with both sponsors and customers. The role requires a blend of strategic thinking, sales expertise, and marketing creativity, with the ability to lead cross-functional teams, manage budgets, and integrate commercial goals with the charity’s mission.
As part of the senior leadership team, you will work closely with the Executive Leadership Team, Fundraising, Development, Education, and operations teams to shape the nasen’s public-facing presence. You will be instrumental in maximising our dual revenue streams: fundraising for our charitable programs via events, and sales from our trading activities.
Key Responsibilities:
1. Strategic Leadership & Integration
- Develop and implement an integrated sales and marketing strategy for both the charity’s mission-driven goals and its commercial activities. Ensure the strategy drives the growth of both revenue from trading and funds raised for the charity’s projects.
- Collaborate with senior leadership to set clear, actionable goals for both the charity’s impact and its trading arm’s performance, aligning these objectives with broader organisational priorities.
- Analyse market conditions and trends, including competitor analysis, to identify opportunities and optimise marketing efforts, ensuring we remain agile and responsive to market demands.
- Lead the development of annual marketing plans, considering key events, fundraising activity, the academic calendar, and product launches for the trading arm.
- Ensure that marketing campaigns reflect both the charitable mission and the commercial interests of the trading arm, maintaining a balance between profitability and mission-driven messaging.
- Design and execute a route to market strategy that integrates all the charity's revenue-generating and charitable activities, ensuring products/services reach the right target audiences through optimal channels.
- Evaluate sales channels and assess whether there are further opportunities for direct-to-consumer sales, commercial partnerships, e-commerce, or affiliate marketing models that could expand market reach for both charity donations and commercial sales.
2. Marketing and Brand Development
- Lead the overall brand strategy, ensuring consistency and alignment across the charity’s marketing, digital, and communications efforts, both for the charitable initiatives and the trading arm.
- Oversee the creation of compelling marketing collateral, including digital content, print materials, advertising, and promotional campaigns that resonate with both sponsors and customers.
- Guide the development of integrated marketing campaigns that incorporate both charity-related content and the trading arm’s product offerings, reinforcing the message of social good while promoting commercial activities.
- Supervise digital marketing efforts, including website optimisation (SEO), social media strategies, and email marketing, to increase traffic, raise awareness, and drive conversions for both donations and product sales.
- Enhance public relations efforts, cultivating strong relationships with media outlets to ensure positive press coverage of both the charity’s work and the trading activities.
3. Revenue Generation & Sales Strategy
- Develop and drive sales strategies for the charity’s trading arm, including pricing, promotions, customer segmentation, and cross-selling opportunities.
- Collaborate with the education team to create and market new product lines or services, ensuring they align with the charity’s values while meeting the needs and preferences of customers.
- Oversee the development and execution of sales funnels and customer acquisition strategies to increase conversion rates, sales volume, and customer retention.
- Implement loyalty and retention programs that encourage repeat purchases from customers of the trading arm and foster long-term engagement.
- Monitor sales performance, ensuring alignment with set targets, and provide timely adjustments to campaigns, product offerings, and pricing strategies to maximise revenue.
- Work with fundraising teams to ensure synergies between donation drives and trading promotions, leveraging the strength of both income sources.
4. Sponsor and Customer Engagement
- Develop effective strategies for sponsor stewardship, ensuring ongoing engagement with supporters through personalised communication, recognition programs, and impactful storytelling that ties the trading arm’s products to the charity’s mission.
- Utilise customer relationship management (CRM) systems to create tailored communication plans and deepen engagement with both sponsors and customers, encouraging more frequent and larger sponsorship or purchases.
- Foster a community of loyal supporters and customers, turning first-time buyers into repeat purchasers, and sponsors into long-term, committed advocates.
- Design campaigns that target both customers and sponsors, converting customers into sponsors by emphasising the positive social impact of their purchases, and vice versa.
5. Team Leadership and Development
- Lead a dynamic team of sales, marketing, and digital professionals, providing guidance, mentorship, and opportunities for professional development to ensure they reach their full potential.
- Foster a collaborative, high-performance culture within the marketing and sales teams, with a focus on creativity, accountability, and shared success.
- Manage and nurture relationships with external partners, agencies, and contractors to supplement the in-house team’s efforts and bring in specialised expertise as needed.
- Encourage continuous learning and innovation within the team, allowing for fresh marketing and sales techniques to be tested and implemented.
- Lead the recruitment and onboarding of new marketing team members as needed to scale efforts in line with the organisation’s growth.
6. Campaigns, Events, and Partnerships
- Plan and execute high impact fundraising campaigns, combining both digital and offline channels, including social media, email, PR, events, and influencer partnerships.
- Oversee the organisation of charity events, sales promotions, and product launches that raise awareness for the charity’s mission and drive sales.
- Identify and cultivate strategic partnerships with corporate sponsors, influencers, retail partners, and community organisations to extend reach and enhance fundraising opportunities.
- Develop marketing strategies for key seasonal and high-traffic events (e.g. Black Friday or January Sales), ensuring the charity and trading arm are both prominently featured.
7. Data Analytics and Performance Reporting
- Establish key performance indicators (KPIs) for both the marketing and sales efforts across the charity and trading arm, with a strong focus on return on investment (ROI) for campaigns and product sales.
- Regularly analyse marketing data, tracking performance across channels, evaluating campaign results, and identifying areas for improvement.
- Provide detailed monthly, quarterly, and annual reports to senior leadership, highlighting successes, challenges, and opportunities for future growth.
- Conduct customer and sponsor behaviour analysis, utilising insights to adjust marketing and sales strategies and improve targeting.
8. Budget Management
- Oversee the marketing and sales budget for both the charity and trading operations, ensuring that funds are allocated effectively to maximise both financial contribution and the nasen’s mission.
- Monitor expenditure to ensure all campaigns are delivered within budget, making recommendations where necessary and full analysis on ROI.
Qualifications:
Experience:
- At least 7-10 years of experience in a senior sales and marketing role, ideally with experience managing both non-profit and commercial sales efforts.
- Proven track record of successfully leading integrated marketing campaigns and driving revenue growth in both the charity and ecommerce sectors.
- Experience in developing and executing sales strategies, including pricing, product development, customer acquisition and retention.
- Knowledge of CRM systems, digital marketing platforms, and data analytics tools.
- Demonstrated success in leading cross-functional teams, managing external agencies, and collaborating with senior leadership to meet organisational goals.
Skills & Competencies:
- Strong understanding of brand development and the ability to create compelling narratives that combine social impact and commercial offerings.
- Sales-driven mindset with the ability to inspire teams to meet and exceed revenue targets.
- Expertise in digital marketing, including SEO, content marketing, and social media strategy.
- Exceptional communication skills, with experience in event management and media engagement.
- Ability to balance mission-driven goals with commercial objectives and maintain a clear, unified brand presence across all marketing channels.
Personal Attributes:
- Passion for social impact and a deep commitment to nasen’s mission.
- Highly creative, innovative, and forward-thinking with a keen understanding of both traditional and emerging marketing trends.
- Adaptable and results-oriented, able to work in a fast-paced, evolving environment and make data-driven decisions.
- Collaborative with strong interpersonal skills, able to build and maintain relationships with internal and external stakeholders.
Why Join Us?
- Make an impact by leading marketing efforts that support both our mission and our revenue-generating activities.
- Innovative and creative environment that allows you to shape the future of marketing and sales for a leading charity.
- Competitive salary and a benefits package that includes flexible working arrangements, enhanced pension contributions, and professional development opportunities.
If you are a strategic thinker with a passion for charity work, have the experience to lead both commercial and mission-driven marketing efforts, and thrive in a dynamic, fast-paced environment, we would love to hear from you.
Closing date: 7th April 2025.
Interviews are expected to take place the w/o 14th April.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
nasen is committed to diversity and inclusion. We encourage applicants from all backgrounds and communities to apply.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join a team with unique expertise combining the power of journalism and the law to support the resilience of independent media, access to law, and responsible business. We leverage our unique combination of media and legal expertise, together with data intelligence, to inform, connect, and empower professionals and civil society to strengthen free, fair, and informed societies.
This is an exciting and varied role that will put you at the centre of the development of the Foundation’s work, collaborating with our teams delivering Journalism, Media Development, TrustLaw, and Convening Initiatives.
You will play a proactive role in developing and delivering strategic partnerships with the private sector and philanthropic organizations, optimizing opportunities for partnerships, supporting the development of proposals, and facilitating effective sharing and learning across all teams.
About the Role
As our Business Development Manager, Corporate Partnerships and Philanthropy, you will:
- Work closely with both the Head of Corporate Partnerships and the Global Director of Business Development to proactively seek out new and develop existing partnerships with companies, corporate foundations, and philanthropic organizations across multiple sectors to meet the income objectives of the Foundation’s strategy, prioritizing £200k plus opportunities.
- Produce compelling and clear proposals to prospective corporate supporters and philanthropic donors.
- Manage your own pipeline and move prospects through the stages of the business development process, including negotiation and close, to secure the best contract value and significant income for TRF.
- Lead on the outreach and sponsorship development for Trust Conference, TRF’s sector leading event that serves as a key platform for collaboration and thought leadership among experts at the forefront of global efforts to build free, fair and informed societies.
- Broker support in the private sector in partnership with TRF’s Responsible Business team to support new product development initiatives.
- Grow relationships at all levels within corporations, international organizations, and philanthropic entities to create deeper strategic and sustainable partnerships, leveraging opportunities for stewardship and cultivation from across Foundation activities, coordinating as required with Programmes Team and specialist implementation teams across the Foundation to identify those donors who require additional stewardship or support.
- Participate in the account management and stewardship of corporate supporters and philanthropic donors by working closely with the Head of Partnerships and the Programmes team to ensure the Foundation is meeting contractual obligations.
- Actively network to build the profile and reputation of the Foundation, supporting and strengthening independent media to ensure the free flow of trustworthy information.
- Promote business practices that respect human rights and foster responsible business.
About You
To be our Business Development Manager, Corporate Partnerships and Philanthropy, you will have:
- Proven history of income generation and pipeline development expertise.
- Excellent communication and networking skills.
- Proven commercial acumen in the charity or international development sector.
- Confident sales and negotiation skills with evidence of successful acquisition of new multi-year corporate partnerships and philanthropic donations worth £200,000 plus in value and sponsorship partners for campaigns, products, events or services.
- A mindset that is resilient, target-driven, proactive, and creative with an ability to cope with high-pressure projects and work environments and find solutions to problems when they arise.
- Excellent relationship management skills and emotional intelligence.
- Experience of developing value propositions with the ability to quickly understand complex information and communicate it to non-experts.
- Excellent interpersonal skills – able to establish and maintain positive working relationships both internally and externally, with people from a wide variety of cultures and backgrounds.
- Exceptional organizational skills and meticulous attention to detail.
- Ability to work in a fast-paced "newsroom type" environment, with a proven ability to work to specific deadlines.
About Thomson Reuters Foundation
We are the corporate foundation of Thomson Reuters. Free and independent media is critical to informing citizens and to holding power to account but is increasingly under threat. The law upholds human rights and freedoms, but is often abused or inaccessible, undermining its purpose. Through our media, legal, and data-driven expertise, we offer a range of initiatives and services that bolster the resilience of independent media, strengthen access to the law, and foster responsible business practices, fundamental pillars that are integral to free, fair, and informed societies.
What’s in it For You
At the Thomson Reuters Foundation, our people are our greatest assets. Here are some of the benefits we offer for your personal and professional growth:
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Global Perspective and Impact: Interested in working for a dynamic global organization with a focus on social impact? With hubs all over the world from Bangkok to Madrid to Rio de Janeiro, join a truly international team with a shared goal of helping to build societies around the world that are free, fair and informed.
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A Unique Approach: Our expertise in media and the law is world class; we combine the power of both to address the critical issues faced by humanity.
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Our Relevance: With a focus on advancing media freedom, fostering more inclusive economies and promoting human rights, our work has never been more needed than right now.
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Benefits: We offer competitive salary packages and market-leading benefits.
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Learning & Development: We are dedicated to the continual professional development of our employees and offer access to both in-house and external training opportunities.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.
We have an ambitious aim for our services to reach everyone with blood cancer, regardless of circumstances, and support them to find the confidence and knowledge they need to be able to navigate their cancer to give them the best possible chance of surviving blood cancer.
We’re looking for an experienced leader in the health information and support field who will match and push us beyond our ambitions, driving service delivery teams to maximise our digital and offline product development, one-to-one specialist service delivery, and community peer support to ensure we can provide the most valuable services to all those who need it, when they need it most.
Expected travel for this role is approximately 2-4 visits to our London Office per month.
Our culture and benefits package are award winning, and our staff survey tells us that we’re a great place to work.
We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.
We welcome applications from applicants that wish to work part time, minimum of 28 hours per week. Please state this in your cover letter before submitting your application.
We research, we support, we care. Because it’s time to beat leukaemia, lymphoma, myeloma and all types of blood cancer.




The client requests no contact from agencies or media sales.
Location: Any UK Trust office
Interviews: 10th and 11th April over MS Teams
For more information, or to apply, please click 'apply now' to be directed to our website.
Here at The King's Trust, our Employee Engagement (Corporate Volunteering) team creates and delivers a variety of exciting and rewarding volunteering opportunities for our corporate partners and their employees. Our team has provided thousands of opportunities in the last year to our partners and whilst doing so has supported many young people attending our programmes across the UK. Over the next few years, we want to scale up our volunteering offer and impact even more young lives.
Our team raises funds through partnerships connecting Corporate Volunteers to skills-based volunteering opportunities and we have ambitious plans to grow this in the coming years. This role is focused on managing and growing our volunteering partners and corporate volunteers- ensuring that at all times our volunteers have a meaningful experience with us and that the young people we support have fast access to relatable role models.
This is a great opportunity to join our ambitious team to strengthen your experience in volunteer management, project management, relationship building and working towards targets.
We’re looking for someone who has volunteer management experience, is engaging, driven, organised and great at building relationships with stakeholders from all levels. And of course, genuinely passionate about supporting Young People.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Employee Engagement Managers?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Employee Engagement Managers!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Equal Opportunities
Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).
Safeguarding
The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
A NOTE FOR RECRUITMENT AGENCIES:
We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!
Req ID: 3443
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
Salary: £25,643 - £30,161 pro rata
(Based on the full-time salary of £42,480 - £49,965 per annum)
Part Time: 24.75 hours / 3 days per week
We are looking for a Complaints Manager to join the BFI. You will be responsible for overseeing and resolving any issues or complaints from customers and other stakeholders about our products or services ensuring these are handled efficiently, fairly, professionally and on a timely basis.
The BFI has a public and industry remit and therefore has responsibilities to a wide range of audiences, partners and stakeholders including Government and industry.
The complaints process covers all such BFI activities including complaints from both customers and applicants for funding, so all reference to customers and applicants here includes the full range of those who interact with the BFI.
We recognise that we won’t always get it right first time and therefore view complaints as invaluable learning opportunities. We are committed to understanding and addressing customer and applicant concerns, using feedback to drive continuous improvement and foster a culture of openness. By embracing this mindset, we aim to enhance our services and create a more positive experience for our customers and applicants. Promoting this appropriately to colleagues across the BFI is a key aspect of the role.
Key responsibilities include:
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Developing strategies to address customer issues, ensuring customer satisfaction, and ensuring our processes and systems for management of customer complaints and issues are appropriate, reflecting best practice and kept under review on the principle of continuous improvement.
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Provide advice, guidance and support to staff, enabling them to take necessary actions and where necessary directly intervene to resolve complaints and complex issues, as well as supporting staff in their understanding of complaints as a learning opportunity.
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Proactively de-escalate and avoid challenges arising from complaints and complex issues by promoting knowledge, skills, and confidence among colleagues.
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Continuously seek ways to improve the complaints handling process and customer satisfaction and develop and implement policies and procedures to improve the complaints handling process.
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Manage complex cases that require a higher level of attention and expertise.
We are looking for candidates who have:
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Proven experience in a complaint handling or customer service role, with a focus on complex case management.
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Experience reviewing complaints processes and seeking areas of improvement within a best practice framework.
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Understanding of relevant regulations and industry standards related to complaints handling.
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Strong influencing and negotiating skills, problem-solving skills, excellent communication abilities, and a high level of empathy.
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Ability to develop learning and development opportunities focused on customer service and complaint resolution.
A full list of responsibilities and minimum requirements can be found in the job description.
About the BFI
We are a cultural charity, a National Lottery distributor, and the UK’s lead organisation for film and the moving image. We believe society needs stories. Film, television and the moving image bring them to life, helping us connect and understand each other better. We share the stories of yesterday, search for the stories of today, and shape the stories of tomorrow.
At the BFI you’ll enjoy benefits such as excellent support for working parents, 25 days annual leave (plus bank holidays and additional paid time off at Christmas), tickets to BFI festivals and events plus many others.
We support diversity and inclusion, and as an organisation recognise that we need to address under representation within our teams. As such we strongly welcome and encourage applicants from our under-represented groups, who identify as D/deaf and disabled and/or are Black and Global Majority. We guarantee a first interview to our under-represented groups who meet our minimum requirements.
Further details about the role, the BFI and our benefits can be obtained by visiting our website.
The closing date for applications is 23:59 on 10 April 2025
First interviews will be held on w/c 21 or 28 April 2025
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity has arisen for a Marketing Services Manager to join a dynamic Social Welfare Charity organisation. This full-time role sits within the Communications and Marketing team and supports the development and implementation of the annual marketing plan in line with the charity’s four year strategy. The role is key to delivering a range of integrated marketing campaigns and initiatives, working closely with fundraising teams, internal departments, and external agencies.
Key responsibilities of the role:
- Support the development and execution of the annual Communications and Marketing plan
- Work in partnership with fundraising teams and internal departments to help them achieve their objectives
- Devise, deliver, and monitor integrated marketing campaigns for major fundraising projects
- Oversee the charity’s product-related content across the website, ensuring effective presentation and optimisation
- Create campaign landing pages and supporter journeys using WordPress
- Plan, implement, and monitor paid digital advertising campaigns across platforms such as Google, Meta, and other ad networks
- Write engaging and strategically aligned content for marketing communications
- Manage the charity’s MailChimp account, overseeing email marketing requests and campaigns
- Brief and manage external agencies across design, advertising, and digital marketing services
- Monitor website and campaign performance, providing data-driven recommendations for improvement
- Manage project budgets and oversee marketing services budget lines throughout the financial year
Ideal candidate profile:
- 6–8 years’ experience in a fast-paced, high-performing marketing environment
- Strong background in digital and performance marketing, including Google Ads, Meta platforms, campaign tracking, and remarketing (GA4 and Meta Pixel)
- Experience in print and production, WordPress, MailChimp, and Adobe design software (advantageous)
- Excellent project management skills, with the ability to balance multiple priorities
- Confident communicator with strong stakeholder management skills
- Highly proactive, energetic, and enthusiastic with a ‘can-do’ attitude
- Experience working in an agency or service-oriented marketing role is desirable
- Passion for the charity sector and commitment to its mission
- Willingness to travel within the UK and occasionally work outside of core hours (TOIL available)
Location: Victoria, London
Salary: £44,000
Working hours: Full-time
Working pattern: Hybrid, 2 days on-site
Contract: Permanent
This vacancy will be actively shortlisted, so early applications are encouraged to avoid missing out! We are an equal opportunities organisation, welcoming applications from all backgrounds and experiences.