Product Management Jobs

Location: London - Hybrid (2 days office attendance)
Contract: Full Time, Permanent
Salary: Circa £40,000 PA + Benefits.

The Role:
As our Supporter Engagement Manager, you will work to ensure that SPANA provides its supporters and external stakeholders with the best-possible experience of the charity. While line-managing the Supporter Engagement team, your work will range from ensuring SPANA donations and post are compliantly processed, to
co-ordinating responses to enquiries, comments and complaints via post, phone and online. You will also manage the development and delivery of SPANA’s community fundraising programme.

This role will suit a dynamic, agile individual who recognises the importance of customer care and has the ambition to build SPANA’s position as a centre of excellence in supporter engagement.

Supporter Engagement

- Ensure all donations and enquiries are acknowledged appropriately, professionally and within agreed timeframes/our service level agreement, in order to maximise supporter and stakeholder satisfaction.
- Manage the operation of SPANA’s PO Box and London mailing points, ensuring all post is compliantly processed, recorded and scanned.
- Manage the SPANA FAQs, standard enquiry responses and thank you letters to be used by the team.
- Personally handle complaints and any sensitive matters, working with the Head of Supporter Engagement and Database, and the Director of Global Fundraising, Marketing and Communications, as necessary.
- Create and maintain Supporter Engagement process documents and training guides.
- Ensure all Supporter Engagement team interactions with stakeholders are captured on Raiser’s Edge.
- Ensure all donors, supporters and stakeholders have the best-possible experience in every interaction with SPANA.

Community fundraising

- Manage the development and delivery of SPANA’s community fundraising programme, including our current products World Tea Party and Big Knit.
- Ensure the charity meets or exceeds its annual community fundraising income target, whilst managing relevant expenditure.
- Manage the development of community fundraising marketing materials, working with external suppliers and internal stakeholders as necessary.

Management

- Manage the Supporter Engagement team, motivating and developing team members to deliver on objectives and targets.
- Report regularly on the performance of the Supporter Engagement team, compiling key performance figures (e.g. complaints log).
- Manage the workflow of the Supporter Engagement team, ensuring all daily tasks are covered at all times and all team members have a manageable workload.
- Establish good working relationships with our external suppliers, data handlers and agencies, and resolve queries and complaints involving them as necessary.

It should be noted that this job specification and remit may develop over time. The postholder should be happy to adapt and take on new and different tasks within the scope of the role.

Knowledge, Training & Qualifications:

- Knowledge of supporter engagement and customer care policies, process, procedures and programmes.
- Knowledge of community fundraising and supporter events.
- Knowledge of charity fundraising regulations, GDPR and data practices.
- Knowledge of the requirements and expectations of working in the charity sector.
- Knowledge of the animal welfare charity sector (desirable).

Experience

- Experience of working in a supporter engagement role or equivalent, with a track record of developing and maintaining strong and effective relationships with donors, supporters and stakeholders.
- Experience of establishing and development processes and procedures that optimise performance

Skills and Attributes

- Ability to diffuse situations with patience and diplomacy, to be a problem solver and to show sensitivity when required – e.g. when dealing with the bereaved in relation to in-memory gifts.
- Excellent computer skills, including ability to use Microsoft Office 365 suite, including strong Excel and Word skills.
- Database skills, preferably of Raiser’s Edge.
- French speaking (desirable).

For the Full Details and Attributes, please download the full job pack attached to this role.

REF-218 176

We are looking for an Individual Giving and Insights Manager for an incredible health charity to lead a small, ambitious team.

This is a hybrid role with once a week in the London office.

The Charity
A warm and collaborative health charity, dedicated to driving research for new treatments and giving support to children and adults most in need. They have a staff of over 50 people securing c£6m last year.

You will be joining a passionate organisation, known for its supportive and progressive working culture, offering fantastic benefits including 25 days annual leave per year plus bank holidays, enhanced rates for parental leave and flexible working. They will consider compressed hours as well as much more!

The Role
Oversee the delivery of an established IG programme of £1.2m pa, managing a team of two.

The team is on an exciting journey of growth as they manage the development and launch of the new Membership and legacy product.

Lead on developing supporter journeys that grow supporter engagement and income.

To develop supporter insights and data segmentation that improve targeting and enable data-led decisions for acquisition and retention across our mass fundraising programme.

To identify, test and implement new activities to increase income, with a focus on cost-effective, digital channels.

The Candidate
Experience of line management - developing and monitoring KPIs

Planning, managing and evaluating multi-channel direct marketing campaigns for acquisition and retention

Planning, executing and evaluating integrated supporter journeys, using digital platforms

Planning and managing projects and budgets and an understanding of current data legislation, particularly GDPR.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Location: Hybrid working part London Office (Islington, London) part home work. The post holder will work a minimum of 1 day per week in the office.

Salary: £40,450 per annum  
Hours: 35 hours per week 

This is a full-time permanent position. 

Location: Hybrid working part London Office (Islington, London) part home work. The post holder will work a minimum of 1 day per week in the office. 

Salary: £40,450 per annum

Hours: 35 hours per week

This is a full-time permanent position.

Interviews will be scheduled as and when applications are received. Please apply promptly as the vacancy will close once we have appointed a successful candidate. 

Who we are looking for 

You’ll be joining our Fundraising and Engagement team at an exciting time as we leverage our new, global brand to engage and recruit supporters and raise essential funds to power our work.

We’re looking for a strategic, insights-led individual to join our passionate Supporter Marketing & Experience team and lead Individual Giving. The team is on an exciting journey of growth as we prepare to launch a new Membership product to unlock our connected masses and grow our Legacies programme.

With your insight-led approach and direct marketing expertise, you’ll help shape the programme, working closely with the Head of Supporter Marketing & Experience. 

Experience required 

• ​Leading and managing a team

• Planning, managing and evaluating multi-channel direct marketing campaigns for supporter acquisition and retention 

• Planning, executing and evaluating integrated supporter journeys, using digital and email platforms

• Developing and monitoring KPI’s and reporting to drive decision making

• Collaborative working with multiple internal and external partners including fundraising & marketing agencies 

• Planning and managing projects and budgets

• Evaluation and reporting of direct marketing activities

• Working in a recognised database 

About Breakthrough T1D 

Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia. 

You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1. 

Employee benefits 

As an employer we offer: 

• Hybrid working arrangements

• Flexible working and will consider compressed hours

• Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service

• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment

• Season ticket and cycle loan

• Pension scheme

• Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates

• Personalised training to suit your career aspirations and professional development 

Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age. 

Prospectus is delighted to be working with our client to help them recruit for a Senior Philanthropy Manager. The organisation is the UK's leading youth homelessness charity, supporting almost 14,000 young people every year and are campaigning to end youth homelessness by 2037. They run over 60 accommodation services and work in 15 boroughs in London, Sunderland, Manchester, Bradford and Barnsley.

This role is offered on a permanent, full-time basis paying a salary of up to £52,000 to £60,000 per annum depending on experience. This is a hybrid role which can be based in either London or Manchester. 

Our client is reviewing applications and interviewing on a rolling basis so please do apply now and we will be in touch!

The Senior Philanthropy Manager will be responsible for a team bringing in income of over £1.3m per year, with a view to double income over the next 3 years.  Working closely with the Head of Relationship Fundraising and colleagues across the organisation, you will lead on the development and implementation of team plans to grow and diversify their high value donor portfolio, and deliver sustainable unrestricted and restricted income. 

The ideal candidate will have a track record of securing major donor gifts at £100k+. You will have demonstrable experience of developing effective donor relationships and provision of excellent stewardship and of developing successful fundraising products and services for major donors.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application then please contact Ariha Semontee at Prospectus.

If you are interested in this position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Food and Beverage Lead Manager

Our client is seeking an experienced Food and Beverage Manager to oversee its £2.5M turnover catering operation, managing five team managers and ensuring a safe, high quality and commercially successful visitor catering experience.
The Food and Beverage Manager will collaborate with senior management, external stakeholders, and suppliers, offering a unique opportunity to shape a dynamic team and enhance one of the UK’s leading heritage attractions.

What will you be doing?

• Leading the execution of Food and Beverage operations, ensuring integration with the Museum's period-authentic visitor experience.
• Owning and managing the Museum’s catering offer for its corporate clients and events.
• Providing Inclusive leadership and development to the Museum’s Food and Beverage team, ensuring high standards of customer service across all Food and Beverage operations.
• Overseeing the creation and delivery of developmental, compliance and regularity training.
• Regular analysis and reporting of commercial data, using this to inform future planning and to propose improvements to the catering offer.
• Significantly contributing to the development of the Food and Beverage operating budget and managing adherence to this.
• Negotiating with suppliers and periodically testing the market to secure competitive supply agreements.
• Developing and ensuring adherence to internal policies, best practice and legal requirements, especially regarding Food Safety.
• Ownership of record keeping, renewals and compliance of all Museum catering equipment.

What are they looking for?

• Proven operational leadership in a cluster Food and Beverage business of a similar scale.
• Acute knowledge of food hygiene compliance and experience of implementing best practices.
• Demonstrable commercial acumen, with a strength for understanding profitability driving efficiencies and improving margins whilst maintaining the quality of product and service.
• Expertise in data analysis and a good understanding of how to maximise an EPOS system to manage and obtain that data.
• Willingness to adopt dynamic working patterns, supporting events and bookings beyond daytime operations.
• Passion for the Museum’s mission, independence, and unique visitor experience.
• Strong inclusivity, respect for diversity, and ability to foster a talent-retaining environment.
• Integrity, clear communication skills, and the ability to represent the Museum compellingly.

Who are they?

They are an award-winning 31-acre open-air museum. Throughout their 46-year history, their aim has always been clear: Inspiring your discovery of the Black Country. They ensure that the revolutionary story of the Black Country’s industrial landscape – the first ever of its kind in the UK – is celebrated by generations.

What can you expect?

• Unique Working environment: The Museum hosts seasonal, themed, and high-profile events, as well as being regularly used for TV and Film locations.
• Opportunity to learn new skills.
• Competitive rewards & benefits.
• Supportive & inclusive work culture.
• Positive attitude to work-life balance.

What are you waiting for? Begin your Journey now and apply using your most up-to-date CV.

Our client is an equal opportunities employer committed to fostering an inclusive and diverse environment that celebrates the richness of the human experience. They are dedicated to eliminating bias and discrimination at every stage and encourage applicants to get in touch should they require reasonable adjustments during the interview process. They welcome applications from underrepresented groups and believe in providing equal opportunities for all qualified candidates.

Their commitment to safeguarding includes implementing robust safer recruitment procedures to assess the suitability of individuals applying for roles that involve work with children and adults who may be at risk of harm.

Closing date: 11 December 2024

Interviews will take place on a rolling basis and ideally, they hope to hold final interviews before Christmas. Adjustments to interview dates will be accommodated.

Location: Dudley
Salary: £42,000 per annum
Hours: 40 hours per week (inclusive of some weekends and occasional evening work)
Contract: Full-time, Permanent
Benefits: Access to their 26 Acre Site – Generous Annual Leave Allowance – Contributory Pension Scheme – 24/7 Employee Assistance Programme – Retail Discounts via their Online Rewards Portal – Discounted Membership with Sandwell Leisure Trust – Complimentary Entry Passes to the museum – Staff Discount Scheme – Free On-site Parking – Enhanced Maternity/Paternity Pay – Payment of Professional Subscriptions - Free Flu Jabs

You may also have experience in the following: Food and Beverage Manager, Café Supervisor, Fast Food Store Manager, Deputy Retail Manager, Trainee Retail Manager, Bar Manager, Catering Manager, Restaurant Manager, Restaurant Deputy Manager, Restaurant Assistant Manager, Restaurant Supervisor, Hospitality Manager, Food Service, etc.

REF-218 251

About SafeLives

We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.    

Last year alone, 14,000 professionals received our training. Over 80,000 adults at risk of serious harm or murder and more than 100,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last six years, over 4,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start. 

Together we can end domestic abuse. Forever. For everyone.

The Role

The Drive Partnership works across the domestic abuse specialist sector, public sector partners and beyond to develop sustainable, national systems in England and Wales that respond effectively to all perpetrators of domestic abuse. In this key role, the Senior Project Management Support Officer will be responsible for supporting the effective project management of a number of our projects and providing administrative support for the wider Drive Partnership Teams.

As a member of the Project Management Office (PMO) a key element of this will be supporting the Drive team and Drive Partnership organisations – SafeLives and Respect, with development and delivery of training products to support workforce development in the perpetrator services sector.  

Hours: 37.5 hours per week.

Contract: Fixed term for 2 years (with possibility of extension).

Location: SafeLives Bristol or London office, with flexible home working (with travel to London and Bristol offices, and Drive sites, as required).

Benefits

• 34 days' holiday incl. public holidays
• Flexible working e.g. compressed hours
• Cycle to work scheme
• Eye care vouchers
• Pension scheme with 4% employer contribution
• Childcare vouchers
• Employee assistance programme
• Clinical supervision
• Holiday purchase scheme to buy up to an additional 5 days
• Enhanced family leave policies
• Enhanced sick pay
• Professional development fund
• Individual learning budget
• Restorative practice training
• Time off in lieu 

If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.

Closing date: 9am on Monday 9th December 2024. 

SafeLives is a committed provider of equal opportunities for all; please see our job description for full details.

No agencies, please.

Vacancy Reference: BfN2025/62

Job Title: Employee Relations Manager

Salary: £17.44 per hour (FTE Salary £34,008 – for 37.5 hours)

Number of Posts: 1

Type of Contract: Permanent

Start Date: January 2025

Hours of Work: 24 per week

Working Pattern: Hours to be worked over 4/5 days per week Monday to Friday during business hours. Days must include a Monday and Friday

Work Location: This role can work remotely Very occasional planned travel within the UK

Responsible to: HR Manager

Closing Date: 10/12/2024

Proposed Interview Date: Tuesday 17th and Wednesday 18th December by Teams

Job Information: We are seeking a highly motivated individual who shares our values to join The Breastfeeding Network’s busy HR team. The ER Manager will play a vital part in our organisation and in the management and support of our people processes. This is a new and exciting opportunity in a fast paced environment. The role of Employee Relations Manager is a generalist HR management role and will be responsible for ensuring effectiveness of HR process and driving improvement across all areas of the employment lifecycle, as well as providing expert HR knowledge and advice to our management and leadership teams. If you are interested in progressing your career within an organisation which makes a real difference, we’d love to hear from you. Please note for this role applications will not be anonymised

We are looking for a Supporter Engagement Manager for an inspiring international animal welfare charity to line-manage the Supporter Engagement team as well as manage the development and delivery of the community fundraising programme.

This is a London Hybrid role with 2 days a week in the office.

The Charity
An ambitious charity with a long and rich history of prioritising practical, professional and sustainable solutions for animals world-wide and the communities they are part of.
You would be joining a a motivated and friendly fundraising team, offering fantastic benefits including 26 days annual leave, plus bank holidays, and a career path that can grow with the organisation, as well as much more!

The Role
Ensure all donations and enquiries are acknowledged appropriately, professionally and within agreed timeframes.

Create and maintain Supporter Engagement process documents and training guides.

Manage the development and delivery of the community fundraising programme, including the current products.

Develop and maintain strong relationships with community groups across the UK.

Manage the workflow of the Supporter Engagement team.

The Candidate
Experience of working in a supporter engagement role with a track record of developing and maintaining strong and effective relationships with donors, supporters and stakeholders.

Experience of establishing and development processes and procedures that optimise performance.

Ideally knowledge of community fundraising and supporter events.

Experience of managing and developing staff.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

We are delighted to be working with a wonderful hospital charity who are searching for a temporary Individual Giving Manager (2-3 months). This charity seeks to improve and enhance the care and treatment for patients in their hospitals.

In this role, you will develop fundraising appeals, products and campaigns to individual supporters in order to grow fundraising income and increase engagement. You will focus on recruiting, and developing relationships with all donors using direct mail, email, digital engagement and lottery. This role will focus on feeding into the fundraising strategy and recruiting new supporters, ensuring that supporters go on a meaningful journey with the charity, becoming long-term supporters. You will also manage the individual giving income and budgets, ensuring all activity meets income targets.

To be successful in the role of Individual Giving Manger, you will need:

• Demonstrable experience of developing fundraising plans, with ability to write compelling fundraising copy for appeals
• Experience of project managing fundraising or marketing campaigns and appeals
• Experience of delivering to an agreed budget and reforecasting income and expenditure when required

Salary: £38,000-£42,000
Contract: Temporary, full-time, expected duration 2-3 months
Location: London/Hybrid
Deadline: Rolling

If you would like to have an informal discussion, please call Ashby on 02030 062787 or email your interest along with your CV to [email protected]. 
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector. 
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. 
If enough applications are received the charity reserve the right to end the application period sooner.

 

Digital Project Manager
Type: Full-time (35 hours a week), fixed term 6 months contract
Location: Office-based in London with the flexibility to work remotely
Salary: £43,342 per annum plus excellent benefits
Salary Band and Job Family: Band 3, Profession /Technical

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

We’re looking for a confident, skilled and personable Digital Project Manager to help us deliver our ambitious roadmap of digital projects.

You’ll lead on the production of digital, creative, UX, campaign and content-based projects. This’ll include everything from leading on the digital and content element of major campaigns and appeals, through to developing new digital and content-based tools to help people live well with MS.

Working within our combined digital and content team, you’ll thrive working with cross-organisational teams to deliver projects on time, to scope and within budget.

You’ll be super organised and used to capturing requirements, preparing, documenting and delivering projects and reporting on progress.

This is a fantastic opportunity to be part of a supportive and vibrant team, who are dedicated to making a difference for people with MS.

We’re keen for you to work where you're most effective and comfortable so we’re flexible about remote working and the pattern of how you work your hours.

Closing date for applications: 9:00 on Monday 2 December 2024

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

We are recruiting a Community Development Officer to engage key partners and stakeholders in East Midlands and Cambridgeshire tailoring support, training and education to create suicide safer communities.

What you will do:

· Identify, develop and maintain effective partnerships with local communities, volunteers and key partners across the region to engage them in the prevention of young suicide.

· Proactively promote suicide prevention including raising the profile of PAPYRUS and engaging with those personally affected by young suicide.

· Equip a wide range of stakeholders to enable them to create sustainable suicide safer communities through the provision of tailored support, training and education.

· Deliver training and raise awareness of products to a variety of groups including professionals, parents, young people, volunteers and other trainers.

· Contribute to the development and review of projects, and education and training products, in line with the Strategic Plans.

· Contribute to and promote campaigns, training and opportunities as outlined in the Area and Strategic Plans.

To be successful in this role you will have:

· Previous experience working in a community setting, delivering information and training sessions, leading workshops or educational activities

· A proven track record of networking and building and managing effective relationships, tailoring the approach to meet the differing needs of the audience

· Experience as a qualified ASIST Trainer or willingness to gain qualification and experience

· Experience of using own initiative and creativity to develop a project, programme or area of work

· The ability to travel to different locations across West Midlands, West Mercia and Staffordshire  to attend meetings, events and deliver training.

· A degree or professional qualification in Education, Counselling, Training, Psychology, Community Development or Youth Work

Please visit the careers site for the full job description and person specification for the role.

Salary: £30,559 per annum (SCP 18) progressing by increments to £33,366 per annum (SCP 23)

Hours: 36 hours per week

Location: Birmingham, with travel across West Midlands, West Mercia and Staffordshire

Contract: Permanent

Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership, enhanced sick pay and enhanced parental pay. Please visit our website for more details.

Closing date: Sunday 8th December 2024

We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.

PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.

Expert technical leadership. Modern Tech-Stack. Being Agile.

Senior Software Engineering Manager

£80,000 - £85,000 (+ )

Reports to: Head of Engineering

Department: Chief Operating Office

Contract: Permanent

Hours: Full time 35 hours per week

Location: Stratford, London. Office-based with high flexibility (1-2 days per week in the office)

Visa sponsorship: Cancer Research UK can consider visa sponsorship for this vacancy. If this applies to you, please ensure that this is clearly marked on your application.

Closing date: 02 December 2024 23:55

This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible.

Recruitment process: Two competency-based interviews

Interview date: From the week commencing 02 December 2024

How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.

Cancer Research UK has an ambitious Engineering Strategy and modern with a complex hybrid (on-premise & multi-cloud) infrastructure underpinning an extensive technical estate. As part of our strategy, the charity is delivering a range of ambitious, modern change initiatives and programmes across the organisation to ensure we maximise the value of all our resources while delivering operational transformation & management and an employee experience that enables us to be an inclusive, well-governed, agile, and sustainable organisation. Therefore, our software delivery lifecycle, DevOps, full-stack, and integration technologies must operate securely and scale to meet the organisation's needs if we are to deliver our strategy of beating cancer.

Our in-house software solutions include a Content Management platform supporting multiple websites, Event and Activity Management web applications, Online Fundraising platform, Payments platform, Ecommerce and mobile apps. These are business critical systems under continual agile development, operating at scale for millions of users such as: cancer patients looking for information, supporters and volunteers helping with fundraising, c.600+ stores, c.4,000+ office staff, and researchers working towards curing cancer. 

We are searching for a Senior Software Engineering Manager to lead our highly skilled, cross-disciplined, and diverse Software Engineering capability (c.25-30 staff including Front-End, Back-End, and Integration) which supports the charity's product development whilst establishing an agile, secure, and smooth-running digital workplace. The purpose of your role will be to deliver our software engineering strategy while providing technical leadership that develops the teams' skills and careers and encourages innovation by setting up small multi-skilled product teams empowered to make decisions and prioritise their work.

If you are an Engineering leader who has led and developed software engineering teams in large organisations, we would love for you to join our mission.

What will I be doing?

• Leading Cancer Research UK's Software Engineering capability (c.25 to 30 staff) by:

  • Evolving and delivering the Software Engineering Strategy.

  • Developing platforms and products that are reliable, secure, performant, and flexible.

  • Recruiting and supporting software engineers' career development.

  • Providing expert technical guidance and motivational leadership.

• Line managing, leading and developing an inclusive and high-functioning team by:

  • Creating a positive culture which recognises success, develops and drives high performance and rewards results to retain talent within the team and wider function.

• Further developing the Software Engineering capability by collaborating with Lead Engineers to develop standards and reusable assets and encourage knowledge sharing (the current capabilities include Front-End, Back-End, and Integration).

• Partnering with internal and external stakeholders ensuring a mature approach to architecting new solutions, giving estimates and commitments; and delivering on agreed commitments while optimising the efficiency of the team.

• Fostering collaborative relationships with the others in the Engineering first-line team and across the Technology directorate to ensure appropriate levels of governance, platform reliability, efficiency and quality of delivery.

• Embodying Cancer Research UK's leadership behaviours by:

  • Driving for impact by aiming high, creating clarity, and acting decisively.

  • Embracing our mission as a collective effort.

  • Creating an environment where our Software Engineering team can do impactful work by enabling ownership and building an inclusive workplace.

  • Fostering conditions where ideas and fresh approaches thrive by being curious and valuing challenges and ideas.

What skills will I need?

• Experienced engineering leader who has recruited, developed, and engaged software engineering teams in large, complex organisations.

• Excellent knowledge of the fast-moving technology landscape with a particular focus on cloud engineering and knowledge of:

  • Current best practices (e.g. BDD, CI/CD).

  • Architectural approaches and their future direction (e.g. modern front-end development/single-page applications, serverless services, infrastructure-as-code).

  • Full-stack JavaScript (React/Node JS) utilising AWS serverless services (e.g. Amplify, Lambda, Aurora).

• A comprehensive understanding of the software delivery lifecycle and different approaches (including DevOps and Agile).

• Has matured software engineering practices by retaining ambition and agility while establishing robust approaches fit for business-critical applications.

• Strong communication skills with the ability to translate highly technical subjects for non-technical audiences.

• A technical expert and a motivational leader with mature stakeholder management skills.

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination

Credible: Act with rigour and professionalism

Human: Act to have a positive impact on people

Together: Act inclusively and collaboratively

We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

You can explore our benefits by visiting our .

Additional Information

For more information about working with us please or contact us at .

For more updates on our work and careers, follow us on: , , , and .

Senior Legacy & In Memory Direct Marketing Officer

Battersea is here for every dog and cat, and has been since 1860. Our multiple award-winning Income Generation department raises around 60% of the Charity’s total income, allowing us to continue to grow to make sure we can be here for every cat and dog, now and in the future.

We are looking for someone to join our team as a Senior Legacy & In Memory Direct Marketing Officer on a fixed term basis, to deliver Battersea’s Legacy and In Memory marketing and fundraising programme by independently managing multi-channel direct and wider marketing campaigns to recruit and attract new Legacy and In Memory donors.

The ideal candidate would have experience planning, implementing and evaluating direct marketing campaigns across a range of media channels, the ability to analyse results of campaigns and a passion for helping dogs and cats.

Please note that this is a 6-month fixed term contract.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.

By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 5th December 2024
Interview date(s): 11th / 12th December 2024 (1st round); 18th / 19th December 2024 (2nd round) 

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

We are recruiting a Community Development Officer to engage key partners and stakeholders in the region providing support, training and education to create suicide safer communities.

What you will do:

· Identify, develop and maintain effective partnerships with local communities, volunteers and key partners across the region to engage them in the prevention of young suicide.

· Proactively promote suicide prevention including raising the profile of PAPYRUS and engaging with those personally affected by young suicide.

· Equip a wide range of stakeholders to enable them to create sustainable suicide safer communities through the provision of tailored support, training and education.

· Deliver training and awareness raising products to a variety of groups including professionals, parents, young people, volunteers and other trainers.

· Contribute to the development and review of projects, and education and training products, in line with strategic plans.

· Record, monitor and report on data to evaluate our projects and demonstrate impact.

· Represent the charity at events including conferences, panels, working groups and through media channels as required.

To be successful in this role you will have:

· Previous experience working in a community setting, delivering information and training sessions, leading workshops or educational activities

· A proven track record of networking and building and managing effective relationships, tailoring the approach to meet the differing needs of the audience

· Experience as a qualified ASIST Trainer or willingness to gain qualification and experience

· Experience of using your own initiative and creativity to develop a project, programme or area of work

· Excellent time management skills and ability to manage a diverse workload

· The ability to travel to different locations across London and the South of England to attend meetings, events and deliver training.

Please visit the careers site for the full job description and person specification for the role.

Salary: £30,559 per annum (Scale SCP 18) progressing by increments to £33,366 per annum (Scale SCP 23). As this is a London-based role, the post-holder will receive an additional Cost of Living Allowance which is £5,000 per annum.

Hours: 36 hours per week  

Location: London (7-9 Bream’s Buildings, London, EC4A 1DT) with travel across the South of England

Contract: Permanent

Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.

Closing date: Sunday 8th December 2024 

We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.

PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.