Policy Specialist Jobs in Manchester

At Help for Heroes, we believe those who serve our country deserve support when they are wounded. Every day, men and women have to leave their career in the Armed Forces as a result of physical or psychological wounds; their lives changed forever. We help them, and those still serving, to recover and get on with their lives.

And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).

As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:

Innovative – Collaborative – Authentic – Resourceful – Energetic. 

We have an incredible opportunity for a Senior Legacy & In Memory Manager to join our team.

Please see below for more information on what just might be your future role.

About You

Do you have a passion for legacy and in memory giving? Do you have knowledge of legacy administration and have team management experience too? If so, this may just the job for you!

About the Role

Contributing over 50% of the organisation’s fundraised income, this role is crucial for Help for Heroes. Working with your team, you’ll be responsible for the organisation’s legacy marketing strategy and administration, as well as the in memory giving strategy, maximising both income sources so that we can deliver more services to veterans. You will be able to make a significant impact and will use your expertise to drive forward the programmes. There’s lots of scope and potential for someone to make a real difference and achieve considerable success! 

About the Team

The post holder will be working as part of the Individual Giving team in the Commercial Directorate which includes Supporter Care, Individual Giving and Legacy & In Memory. Across all our relationships, we build trust and engagement with our supporters and with each other. The quality of how we deliver our objectives is just as important as the end results. We are known for our expertise, supporter focus and collaboration. We’re friendly, supportive and like to get things done!

• Department: Community Fundraising
• Location: Remote – home with some travel including meetings in London
• Hours of work: 37.5 hours
• Contract: Permanent, full time
• Salary: £30,000 – £33,000 per annum
• Closing date: Sunday 5th January at 11.59pm
• Interview date: 15th and 16th January 2025
• Annual leave: 33 days (plus eight bank holidays)

Benefits:

• enhanced maternity, paternity and adoption leave, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
• free, confidential employee assistance programme (Medicash)
• access to a wellbeing appflexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development opportunities including bespoke training and access to LinkedIn Learning)
• commitment to employee health and wellbeing. We have a Menopause Friendly accreditation and are a Disability Confident employer

Background

Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.

Purpose of the job/about the role

Join our Community Fundraising team in this brand-new role to coordinate our growing Volunteer Ambassador (VA) programme delivering the recruitment, training, and ongoing support of Volunteer Ambassadors, ensuring they are equipped to represent our cause effectively.

As the Community Fundraising Volunteer Officer, you will be a a key point of contact for VAs, handling requests for their support from both internal and external sources. Collaborating with Community Fundraising Managers and Regional Fundraisers, you’ll build strong relationships with VAs, delivering exceptional stewardship and designing multi-channel supporter journeys in partnership with Regional Fundraisers.

You will deliver effective recruitment campaigns across various channels and coordinate the induction and training of VAs, both virtually and in person. You’ll also represent the charity at supporter events, networking and delivering presentations to inspire engagement.

Additionally, you will produce regular reports on marketing activities and stewardship performance, monitor financial and non-financial KPIs, and ensure accurate supporter database records in line with Dementia UK’s policies and processes.

To succeed in this role, you will bring experience in managing volunteers or a background in relationship management, with an understanding of volunteer engagement. You will have a track record of planning and developing projects, utilising databases effectively, and delivering impactful presentations.

If this sounds like you, join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

This role will be subject to a Basic DBS check.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs

Team: Customer Complaints

Location: Homebased with travel for meetings & events

Work pattern: 35 hours per week, Monday to Friday

Salary: Up to £41,363 per annum

Contract: Permanent  

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Complaints Manager:

• The Complaints Manager will be responsible for embedding Cats Protection’s new charity-wide ‘Complaints Policy & Procedure’.
• Cats Protection is serious about creating a cultural change as part of its 10-year strategy that positions the organisation as customer-centric, putting customers at the heart of everything we do, anticipating needs and building life-long relationships that mean we can be there for all cats. This is not possible without improving our existing complaints processes so anyone who complains to Cats Protection receives superb customer & supporter service

About the Customer Complaints team:  

• We sit within the Marketing & Income Generation directorate
• This new team will oversee the day-to-day complaints against Cats Protection. The team will also support Cats Protection’s Subject Matter Experts in handling specialist, technical complaints through regular training on delivering an excellent service, expert advice on triaging complaints, monitoring complaint reporting and learnings to internal and external stakeholders to pinpoint improvements.
• We currently have a team of 3

What we’re looking for in our Complaints Manager:

• Extensive experience in overseeing the management of the complaints process and complaint responses, ensuring an effective resolution and high level of customer service delivered, preferably in a not-for-profit and/or multisite organisation
• Proven experience of working in a customer-focused and professional environment managing operational processes effectively
• Proven experience or working with stakeholders at all levels including senior leadership with confidence and integrity
• Experience of managing databases & systems for data entry and generation of reporting, managing the roll out of a new system would also be preferable

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about 

Interested? Here’s how to apply:

Please contact for a copy of the job description

Application closing date: 8th January 2025

Virtual interview date: 23rd – 28th January 2025

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. Anonymised application form

2. Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Job purpose:

This is a fantastic opportunity for someone enthusiastic about driving change to join the Huntington’s Disease Association, proactively working to advocate for and improve care for people with this rare neurological condition. 
 

As Policy and Public Affairs Officer, you will work closely with our Head of Public Affairs to influence decision makers in the NHS, and UK and Welsh governments. You will be joining the charity at an exciting time as we develop a new influencing strategy. You will help shape this work, while having opportunity to work with external stakeholders, including health professionals, civil servants and other charities, all whilst developing your skillset and policy and public affairs experience. We have had success over the past year in parliament in highlighting the issues faced by people living with Huntington’s disease, and we are now focused on building this work to help drive policy change.
 

This is a remote role, working from home mostly, but will require travel to London and other locations across England and Wales (which the charity will cover expenses for).

This is an essential role in a small, national organisation supporting people affected by Huntington's disease.

Learn more about the role in the job pack included.

Benefits:

* 25 days annual leave plus public holidays (pro rata for part-time staff)

* A pension scheme with 3% employer contribution

* Medicash scheme

* Tax-free working from home allowance

* Flexible working approach

* Supportive and positive working environment

* Fantastic learning and development opportunities

Applications:

Applications submitted without a CV and cover letter will not be considered.

Closing date for applications is Tuesday 7th January 2025, 9 am.

Interviews will be held on Wednesday 22nd January 2025.

Closing date: 9 a.m. Tuesday 21st January

Who we are

Gatsby Charitable Foundation is one of the 16 Sainsbury Family Charitable Trusts (SFCT) established by individual members of the Sainsbury family.

Gatsby established a small team focused on education policy in England almost 40 years ago. While priorities have changed and evolved, our approach has been consistent: we aim to be more than a funder. We act as an enabler for projects, working with partners in designing, developing, and, in some cases, delivering activities. We take a long-term view as we do not think much can be achieved by short, one-off projects.

About the role

We are now looking for someone to join our education team as a Research Officer.

You will manage complex projects in support of Gatsby’s objectives in education, including undertaking quantitative and qualitative research and scoping and commissioning research from academics, consultancies and think tanks to inform Gatsby programmes. You will be expected to represent Gatsby at external meetings, organise meetings and events, and develop strong working relationships with key partners.

A primary purpose of the work is improving our understanding of the FE teaching workforce and teacher education in FE.

This role requires excellent research and organisation skills and the ability to collaborate to deliver high-quality outputs that support technical education. You will have (or be comfortable undertaking) training as an accredited researcher to be able to access appropriate public datasets. You will be confident communicating with a range of stakeholders at different levels.

This is an excellent opportunity to develop your research and influencing skills to influence education policy in England.

The key responsibilities for this role include:

• Undertaking quantitative and qualitative research, and scope and commission research from academics, consultancies and think tanks to inform Gatsby’s programmes to support technical education, in particular, further education (FE) workforce and introduction of T-levels.
• Working with the Director of Programmes to commission research on the supply of specialist teachers in FE and T-levels.
• Collecting and analysing public data on technical education (FE workforce, T-levels) and communicating the data through the website and other routes as appropriate.
• Providing day to day support for the Director on the oversight and communication of research programmes in FE workforce and T-levels implementation.
• Identify potential organisations and individuals who could support Gatsby’s research agenda.

Who are we looking for?

First and foremost, we are looking for someone with a strong interest in our areas of work, especially supporting improvement for technical education.

The specific experience criteria that we are looking for in the successful candidate include:

• Use of data and evidence in the development of projects or policy.
• Managed projects to achieve successful outcomes, including some budget responsibility.
• Managed external contracts or grants to deliver agreed objectives on time and within budget.
• Experience of using a wide range of qualitative and quantitative research methods in a professional or academic context.
• Have worked independently and within a team, contributing to the success of others as well as self.
• Written well-received documents (such as minutes, briefings, reports, articles).

As mentioned above, our work involves both qualitative and quantitative research, and it is important that the successful candidate feels confident reading, interpreting, discussing, and commissioning both.

Please note that you must also have the existing right to work in the UK in order to be considered for this role.

Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

Applications for this role close at 9 a.m. Tuesday 21st January. 

The Worker Support Centre (WSC) is a Scotland based charity that promotes decent work and prevents exploitation. We support marginalised and isolated workers in labour sectors where there is a high risk of abuse and exploitation. We work in partnership with workers to build power to secure and advance workplace rights. We prevent human trafficking for forced labour by acting to reduce the risks of worker exploitation. WSC values include: respect for human rights, representation, transparency, equality and innovation. 

WSC support includes advice, mediation, advocacy and assisted reporting to enforcement agencies. Our worker engagement informs policy change activity to address harms faced by those in high-risk work. In 2023 and 2024 WSC activities were targeted at workers in seasonal agriculture on the UK Seasonal Worker visa (SWV). During this time, we provided advice, support, and information to 1031 people in relation to the SWV. 

About the role

This role is focussed on advancing seasonal agricultural workers’ rights by supporting WSC’s peer engagement work including actively conducting outreach to workers and facilitating worker education and power sessions. In this role you will support WSC meet two of its four core objectives to work together with workers to claim spaces for power and representation in decision making; and to build the field of knowledge about workers and their experiences to influence policy. This role will work closely together with our Peer Engagement team and Outreach Caseworkers.

WSC strives to achieve representation of individuals with lived experience of the issues on which we work at all levels of our organisation and actively promote applications from individuals with experience of the issues on which we work. For this role we would especially welcome applications from individuals with experience of working in seasonal agriculture.

Main tasks and responsibilities

Peer engagement and outreach

· To conduct social engagement and outreach activities in person and remotely.

· To contribute to the development of WSC’s programme of activities to build worker solidarity.

· To ensure that those in need of support access WSC’s Casework service, and/or are signposted to available services, including legal advice.

· To contribute to and translate information for communication with workers, on their rights and entitlements and to support WSC Worker Power work.

· To monitor and respond to email, phone and message enquiries from workers.

· Support workers to access external services when needed

· Liaising with community and civil society organisations to build strong community networks

Participation

· Support participatory analysis workshops with workers to jointly analyse concerns articulated in order to establish standards workers would like to see upheld for seasonal workers.

· Actively support workers to engage in advocacy, including by providing worker-centred briefings on advocacy processes and meetings, ensuring meaningful participation and leadership by workers.

· Engage with workers via social media and other online tools, through clear communications outputs.

General

· Support the whole organisation goal to integrate workers in all our work at all levels of the organisation.

Person Specification

1) KNOWLEDGE AND TECHNICAL SKILLS

• Understanding of how NGOs operate, and knowledge of the issues on which WSC works: labour rights, migrant rights, organising, anti-trafficking and human rights.
• Experience in worker organising, engaging with workers and upholding labour rights.

2) QUALIFICATIONS

• Degree level in public policy, law, or human rights or equivalent experience.
• A valid UK Driving license

3) EXPERIENCE REQUIRED

•  Experience in labour organising or worker support - 2 years
• Experience of engaging with people with lived experience of the issues on which the organisation works and ensuring they are involved in decision-making processes - 1 year
• Use of equipment and case recording systems & Standard Microsoft Office suite - 1 year
• Fluency in English (verbal and written)
• Working competence in Russian and/or a Central Asian language
• Experience of work in a precarious labour sector (eg seasonal agriculture, social care, or other)
• Experience of work in seasonal agriculture
• Experience of developing and facilitating workshops/educational events- 1 year
• Experience of facilitating public outreach sessions/events - 1 year 
• Experience of building and developing relationships with community and civil society organisations - 1 year
• Experience of communication to wide audiences via a range of social media platforms (eg Tik-tok, Instagram, Telegram, X, Bluesky) - 2 years

4. PERSONAL QUALITIES

• Enthusiastic and committed to advancing workers’ rights.
• Empathy with workers in high-risk labour sectors and the work of WSC.
• Strong work ethic: A self-starter with high-energy levels, ability to use own initiative, prioritise, make decisions and implement them, function to deadlines.
• Ability to build and maintain collaborative and respectful relationships across the organisation and with workers.
• Ability to work flexible hours as required, to travel and spend occasional nights away from home. 
• Sound understanding of equal opportunities, data protection and confidentiality. 

Applications to consist of a CV and supporting statement no longer than one side of A4 outlining how you meet the skills and experience required

The Worker Support Centre (WSC) is a Scotland based charity that promotes decent work and prevents exploitation. We support marginalised and isolated workers in labour sectors where there is a high risk of abuse and exploitation. We work in partnership with workers to build power to secure and advance workplace rights. We prevent human trafficking for forced labour by acting to reduce the risks of worker exploitation. WSC values include: respect for human rights, representation, transparency, equality and innovation. 

WSC support includes advice, mediation, advocacy and assisted reporting to enforcement agencies. Our worker engagement informs policy change activity to address harms faced by those in high-risk work. In 2023 and 2024 WSC activities were targeted at workers in seasonal agriculture on the UK Seasonal Worker visa (SWV). During this time, we provided advice, support, and information to 1031 people in relation to the SWV. WSC is now embarking on a new project to engage workers in health and social care to advance care workers’ rights through worker education and power sessions. 

About the role

This role is focussed on advancing care workers’ rights by supporting WSC’s peer engagement work including actively conducting outreach to workers and facilitating worker education and power sessions. In this role you will support WSC meet two of its four core objectives to work together with workers to claim spaces for power and representation in decision making; and to build the field of knowledge about workers and their experiences to influence policy. This role also includes handling a small caseload, providing health and social care workers with information, support and impartial advice with any issues that may arise during outreach or sessions.  This role will work closely together with our Peer Engagement team and Outreach Caseworker.

WSC strives to achieve representation of individuals with lived experience of the issues on which we work at all levels of our organisation and actively promotes applications from individuals with experience of the issues on which we work. For this role we would especially welcome applications from individuals with experience of working in the health and social care sector.  

NB A Basic Disclosure Check is required for this role.

Main tasks and responsibilities

Peer engagement and outreach

· To develop, together with WSC’s Peer Engagement team, a programme of outreach and engagement to workers in social care.

· To conduct social engagement and outreach activities in person and remotely.

· To contribute to the development of WSC’s programme of activities to build worker solidarity.

· To contribute to and translate information for communication with workers on their rights and entitlements and to support WSC Worker Power work.

· Liaising with community and civil society organisations to build strong community networks.

· To ensure that those in need of support access WSC’s Casework service, and/or are signposted to available services, including legal advice.

Casework

· To provide high-quality casework support around housing, debt and employment rights;

· To monitor and respond to email, phone and message enquiries from workers.

· To liaise with external services, including lawyers on legal advice sessions and make appointments for workers to access such advice.

· To support workers to navigate support and advice from external agencies;

· To record worker information using Advice Pro case management software.

Participation

· Support participatory analysis workshops with workers to jointly analyse concerns articulated in order to establish standards workers would like to see upheld for health and social care workers.

· Actively support workers to engage in advocacy, including by providing worker-centred briefings on advocacy processes and meetings, ensuring meaningful participation and leadership by workers.

· Engage with workers via social media and other online tools, through clear communications outputs.

General

· Support the whole organisation goal to integrate workers in all our work at all levels of the organisation.

Person Specification

1) KNOWLEDGE AND TECHNICAL SKILLS

• Understanding of how NGOs operate and knowledge of the issues on which WSC works: labour rights, migrant rights, organising, anti-trafficking and human rights.
• Experience in worker organising, engaging with workers and upholding labour rights, or support provision to workers through casework.

2) QUALIFICATIONS

• Degree level in public policy, law, or human rights or equivalent experience.
• A valid UK Driving license

3) EXPERIENCE REQUIRED

•  Experience in labour organising or worker support - 2 years
• Experience of engaging with people with lived experience of the issues on which the organisation works and ensuring they are involved in decision-making processes - 1 year
• Use of equipment and case management systems & Standard Microsoft Office suite - 1 year
• Fluency in English (verbal and written)
• Working competence in at least one other language spoken by migrant social care workers (eg Arabic, Urdu, Hindi, Bengali)
• Experience of work in a precarious sector (eg social care, agriculture, hospitality)
• Experience of work in social care
• Experience of handling a caseload and providing impartial, confidential advice - 1 year
• Experience of facilitating public outreach sessions/events - 1 year
• Experience of communication to wide audiences via a range of social media platforms (eg Tik-tok, Instagram, Telegram, X, Bluesky) - 2 years
• Experience of building and developing relationships with community and civil society organisations - 1 year 

4. PERSONAL QUALITIES

• Enthusiastic and committed to advancing workers’ rights.
• Empathy with workers in high-risk labour sectors and the work of WSC.
• Strong work ethic: A self-starter with high-energy levels, ability to use own initiative, prioritise, make decisions and implement them, function to deadlines.
• Ability to build and maintain collaborative and respectful relationships across the organisation and with workers.
• Ability to work flexible hours as required, to travel and spend occasional nights away from home. 
• Sound understanding of equal opportunities, data protection and confidentiality.

Applications to consist of a CV and supporting statement no longer than one side of A4 outlining how you meet the skills and experience required.

Scope of the role

• Job title: Executive Officer - Dietary Health / Nutrition
• Organisation: Non-ministerial Government Department
• Contract type: Temporary
• Employment type: Full-time
• Duration: Until 31st March 2025
• Working hours: 37
• IR35 status: Inside
• Rate: £19.03-20.69 Premium PAYE
• Location: Remote (must be UK based)
• Working environment: Hybrid work available in Belfast, London or York
  
  Short summary of the role requirements:

• Participating in internal and external meetings, providing secretariat when required.
• Managing data, including existing databases, to produce reports and implement proposals.
• Responding to queries, both from internal stakeholders and members of the public.
  
  

What you'll need to succeed

• Skills required: being able to examine complex information and obtain further information to make accurate decisions.
• Express ideas effectively, both orally and in writing, and with sensitivity and respect for others.
• Experience or qualifications in nutrition and dietary health.
  
  

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
We offer a variety of expert services to healthcare organisations and other entities across the UK and beyond. Our services encompass case management advice, assessments, and specialised interventions such as remediation support, workplace mediation, and team reviews. Additionally, we provide education programs and other expert services tailored to meet the needs of our clients.
Your new role
The Education Support Administrator will provide administrative and logistics support to the Education Team and members of the Adviser team in their role as educational facilitators.
The role will include activities such as:

• Supporting delivery of digital training, including setting up of break out rooms, on the day event support, provision of training for trainers in related software, assisting with new product design for online materials.
• In the case of face to face training tasks might include, but are not limited to liaising with, clients, booking venues/meeting rooms, external suppliers, making accommodation bookings, ordering refreshments, assisting in the production and maintenance of educational materials and presentation slides, providing on the day virtual event support via MS Teams including the management of break out rooms, basic data entry, checking various corporate stakeholder contact databases for accuracy; inputting and/or downloading data (usually evaluation feedback and workshop registrations); ordering relevant stationery, printing and collating educational materials, couriering materials to relevant venues, setting up and down training rooms.
• The post holder will be responsible for contributing to the delivery of the annual work plan of the Education Team.
• The post holder will be managed by the Education Manager and will report to the Education Support Co-ordinator.

What you'll need to succeed

• Provide effective customer service through a timely, confident response to internal and external customer needs and queries via telephone, face to face work and email.
• Provide technical support for training delivery via MS Teams and other platforms to enable delivery of training.
• Carry out delegated administrative tasks designed to support training delivery including but not confined to, ordering of supplies, liaising with and setting up of venues, liaison with SME's and other identified internal and external stakeholders, printing, collating and photocopying and aspects of technical support.
• Commit to accurate recording of data using agreed systems

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

About Us

VoiceAbility is a leading national charity working across the UK to support people, who face disadvantage or discrimination, to achieve their goals and rights and have their voice heard when it matters most.

We foster a culture of collaboration, innovation, and inclusivity, where every team member is valued for their unique contributions. Guided by our mission to amplify underrepresented voices, we are committed to professional development, offering tailored opportunities for growth, learning, and leadership. Our values of empowerment, respect, and integrity underpin everything we do, ensuring a supportive environment where both individuals and the organisation thrive in driving meaningful societal change.

We are seeking an exceptional Commercial Director with a strong marketing and commercial sales background, coupled with proven experience in delivering strategic growth in competitive market environments. This pivotal role combines entrepreneurial vision, sales expertise, and operational excellence to drive sustainable revenue growth while strengthening our position as a trusted advocate for underrepresented voices.

Role Purpose

The Commercial Director will be a driving force behind VoiceAbility’s mission, leading the charge in shaping and executing bold growth strategies that secure new revenue streams and enhance the organisation’s reach. Combining proactive entrepreneurial leadership with sharp market intelligence and stakeholder influence, you will deliver measurable results in revenue generation, service expansion, and operational excellence, ensuring VoiceAbility thrives as a not-for-profit leader in a competitive landscape.

Key Responsibilities

1. Strategic Leadership and Growth Execution

1. • Implement and oversee the organisation’s long-term growth strategy.
   • Translate organisational objectives into actionable marketing and business plans.
   • Oversee contract retention and tendering processes to secure new business and revenue.
   • Represent VoiceAbility as a credible advocate to policymakers and key stakeholders.

2. Market Expansion and Revenue Growth

1. • Identify and exploit new geographic markets, customer segments, and funding streams.
   • Strengthen relationships with commissioners, stakeholders, and customers to drive growth.
   • Leverage market research and business intelligence to maintain competitiveness.
   • Proactively build opportunities to enhance VoiceAbility’s market position.

3. Brand, Marketing, and Public Engagement

1. • Strengthen VoiceAbility’s brand positioning as a trusted and influential voice.
   • Create strategic partnerships to lead and support multi-channel campaigns to drive public awareness and engagement.
   • Use storytelling and data-driven insights to enhance visibility and credibility.
   • Ensure the organisation remains visible and respected in its field.

4. Operational Efficiency and Innovation

1. • Leverage technological advancements, including AI, to improve operational efficiency and customer engagement.
   • Monitor trends and opportunities to ensure strategic readiness and innovation.

5. Team Leadership and Strategic Influence

1. • Build and lead a high-performing commercial team, equipping them with the intelligence and tools to drive growth, by utilising their individual strengths
   • Foster a collaborative, innovative team culture aligned with organisational objectives.
   • Influence policymakers, industry leaders, and stakeholders to achieve VoiceAbility’s strategic mission and vision.

Skills and Competencies

To excel in this role, the successful candidate will demonstrate:

• Strategic and Commercial Expertise: A proven track record of delivering growth, securing contracts, and driving financial performance.
• Sales and Marketing Acumen: Proven ability to develop targeted campaigns, secure new business, and retain client loyalty.
• Stakeholder Engagement: Evidenced expertise in building trusted relationships with commissioners, policymakers, and partners.
• Operational Innovation: Experience leveraging technology, including AI, to enhance service delivery and decision-making.
• Leadership and Team Development: A proven leader with the ability to inspire, develop, and manage high-performing teams.
• Commitment to Diversity: Strong understanding of embracing diverse perspectives in stakeholder engagement and service delivery.
• Professional Credentials: Membership of relevant professional bodies and/or a degree in business administration or marketing is an advantage.

How to Apply: Please click on the apply button to be redirected to the VoiceAbility website.

Closing Date: Friday 3rd January 2025 – 1700hrs

Please note, given the importance and value of this role to the organisation, we will interview suitable candidates who match our criteria on a rolling basis and may appoint before the closing date.

An exciting opportunity has arisen to join Salford CVS to support a new community engagement and investment programme.

We are looking to recruit a part-time (18.75 hours per week) Development Worker (Movement and Physical Activity) on a 3-year fixed-term contract.

You will lead our role in the Place Partner Investment programme in Salford, funded by Sport England (via GM Moving) and working in partnership with Salford Community Leisure. Salford CVS leads on VCSE engagement and investment, while Salford Community Leisure leads on systems change work.

You will engage and build relationships with VCSE organisations in specific areas of Salford in order to understand barriers to physical activity and existing provisions.

Combining this with knowledge already held at Salford CVS and insight from Salford Community Leisure’s system-wide engagement activity, you will design and deliver an investment programme for VCSE organisations that drives increases in movement and physical activity across various Salford communities.

To be successful, you will be able to engage with people from a wide range of backgrounds, particularly small charities and community groups.

If that sounds like you – then we want to hear from you!

Benefits

• 28 days’ holiday - rising to 30 days (after five years), plus Bank Holidays (pro rata for part-time)
• Paid sick leave – subject to terms and conditions of service
• A compassionate approach to dependants’ leave and compassionate leave to help deal with life’s unforeseen circumstances
• Pension scheme – with 7% employer contribution (and 1% mandatory employee contribution)
• Cycle-to-work scheme
• Membership of the Hospital Saturday Fund via an employer-subsidised scheme (optional and non-contractual)
• RHS family membership (optional and non-contractual)
• Development opportunities – we support and encourage our staff to progress in their careers (including formal training)
• A supportive working culture – we respect and support one another to do the best we can

Closing date: Noon on Monday 13th January 2025
Interview date: Friday 24th January 2025 

We reserve the right to review applications before the closing date should we get sufficient applications.

World Jewish Relief created the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to refugees in the UK.

STEP aims to improve integration for refugees through a targeted employment programme that addresses the complex barriers refugees face in preparing for, and ultimately finding, work in the UK. We support all refugees, regardless of their proximity to the labour market, to develop the skills and identify the opportunities they need to secure sustainable employment. Our work now includes specific programming for women refugees, Afghan nationals, Ukrainians and those who have come through the asylum system.

We now have an exciting opportunity for a Team Manager to oversee a team of Employment Advisors who provide support to refugees in the UK, assisting them in accessing job opportunities, education, and training. 

This role can be remote or hybrid - South West location would be an advantage but is not essential.

You will be responsible for:

• Providing effective leadership, guidance, and support to a team of Employment Advisors 
• Monitoring and management of workflow for STEP Employment Advisors
• Provide ongoing coaching and mentoring to enhance the performance and professional growth of team members. 
• Quality assurance of STEP programme delivery 
• Management of the referral process for STEP participants 
• Monitoring and reporting using a CRM to ensure all KPIs are being met

About you

We are looking for candidates who have:

• Proven experience in a supervisory or team leadership role, preferably within a refugee support or employment-related context.
• Strong understanding of the refugee context in the UK and the challenges faced in accessing jobs, education, and training. 
• Demonstrable ability to motivate, develop, and manage a team, promoting a positive and inclusive work environment. 
• Experience in outcome monitoring, data analysis, and reporting and using a CRM (Salesforce/Inform preferable)
• Excellent communication and interpersonal skills, with the ability to work effectively with diverse individuals and stakeholders. 
• Strong organisational and problem-solving skills, with the ability to prioritise and manage multiple tasks effectively. 

​Benefits

We offer a range of benefits including:

• 23 days holiday pro rata plus bank holidays and Jewish holidays.
• Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
• Life Insurance – up to 3 times salary to nominated beneficiaries.
• Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
• Enhanced maternity & paternity pay.
• Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
• Season ticket / travel to work loan.
• Cycle to Work Scheme.
• On Friday the office closes at 3pm.
• We encourage flexible working and offer a range of flexible working options.

Equality, Diversity and Inclusion

World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role. You don’t need to be Jewish to work for us, but you must share our desire to assist those who need help based on their vulnerability, not their identity, recognising the dignity and potential of all people.

To apply

Please upload your CV and a cover letter which outlines why this role appeals to you and how you meet the criteria in the person specification. 

Interviews will be held week commencing 13th January 2025

The Talent Set are delighted to be working with Helpforce to recruit their Head of Communications. The charity offers a flexible working environment, with remote working, and an expectation to attend monthly team meetings at their London office.

This is a truly forward thinking, innovative and mission led charity punching well above its weight, leading practice and ideas about the best way volunteers can support our health service. It could not be a better time to be joining them. 

 You will need to be creative and experienced in directing integrated campaigns and teams across most marcomms disciplines, including PR and with some experience of working with policy and public affairs to influence at national and regional level

We are looking for someone with a strong track record at a senior level. This doesn’t have to be in health and social care, but you'll need to have that commercial edge to understand new sectors quickly and translate the charity’s mission to accelerate the growth of volunteering in health and care into compelling messages to secure new business and influence change.

Key Responsibilities:

•  Develop and implement a comprehensive overarching marketing communications strategy to clarify, build and maintain Helpforce’s brand and position. 
•  Plan and deliver external multi-channel communication campaigns, and work with the Comms team and any external suppliers to ensure all campaigns are delivered strategically and effectively. 
•  Build and maintain strong relationships with media outlets, influencers, and key stakeholders. 
•  Commission and manage specialist agencies and freelancers – including policy, PR, website/digital and design – and ensure their contribution aligns with our strategic/business objectives. 
•  Support colleagues across Helpforce in their effective and strategic communication with stakeholders and audiences, including developing the CRM (Salesforce). 
•  Work with the Comms team, colleagues, agencies and freelancers to create compelling content for the website, social media, newsletters, blogs, press releases and other communication materials and assets. 
•  Collaborate with and support other teams to ensure consistent messaging and brand alignment. 
•  Monitor and analyse communication performance, to support a culture of continual improvement. 
•  Ensure you and the Comms team stay up to date with industry trends, best practices, and emerging technologies. 

Person Specification: 

•  A track record in creating and leading successful integrated, multi-channel marketing communications campaigns. 
•  The ability to think strategically while also being directly involved in content creation. 
•  The ability to come up with creative ideas that capture the media and other target audiences’ interest and secure coverage/engagement. 
•  Strong media relations experience. 
•  Exceptional written and spoken communication skills 
•  Good understanding of how to create compelling content for different audiences and capacity to brief relevant in-house or external specialists to deliver what’s needed. 
•  Ability to get to grips with a complex area of policy and practice, like healthcare, quickly. 
•  Experience of effective stakeholder communication and engagement. 
•  Strong interpersonal skills, especially the ability to provide wise and credible counsel to senior colleagues, and your peers and team. 
•  Excellent project management skills with the ability to handle multiple tasks and deadlines. 

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
 

Job Title: Content Officer (9 Month FTC)

Reports to: Digital Lead

Benefits: Nine-day fortnight (with alternate Fridays designated as a day off), pension contributions, 25 days Annual Leave, staff learning fund, enhanced parental benefits package.

Based in: London office. (We are willing to consider remote working within the UK, with monthly in-person meetings in London, for the right candidate.)

Application deadline: 13th January 2025 (9AM)

Why this role is important – and why you’ll make a difference doing it:

HOPE not hate is the UK’s leading anti-fascist organisation. Our mission is simple – to monitor and challenge the far right, to engage in the communities that are susceptible to them and to address the issues and policies which give rise to them.

Our team includes researchers, educators, community activists and policy experts, as well as specialists with inside access to far right groups.

As a Content Officer, you’ll play a critical role in driving our digital engagement. By creating compelling content for our social media, website and email programmes, you’ll help us attract, inspire, and mobilise more people to stand against hate. 

Your role will include:

• Content Creation: Write, design, and produce engaging content, including social media posts, emails, website copy and more. Use tools like Canva, Premiere Pro, Photoshop, and CapCut to create graphics and videos from new and existing footage. 

• Digital Campaigns: Work with the Digital Lead to plan and execute creative campaigns that inspire action and raise funds. 

• Audience Engagement: Build and manage our presence on Instagram, Facebook, Linkedin, X, and BlueSky, and engage with supporters through other platforms. Act as the first point of contact for supporters, responding to messages and comments and managing replies. 

• Performance Monitoring: Run tests on content across platforms, analyse results, and use insights to refine and improve our engagement strategies. 

What we think you’ll need to be able to do the job:

Essential

• 1+ year of experience in digital work for a campaign, charity, or political organisation. 

• Creativity and strong ideas for engaging content. 

• Experience in copywriting, graphic design, and video production and tools like Canva, Premiere Pro, Photoshop and CapCut. 

• Strong organisational skills, and ability to prioritise effectively. 

Desirable: 

• Knowledge and experience in the areas we work on would be an advantage – tackling the far right; building community resilience against hate, division and oppression; and campaigning against policies that fuel hate. 

• Experience using tools like Engaging Networks or WordPress. 

We are looking for someone with the emotional resilience to work in a field that involves challenging content, good political judgement and awareness and the ability to work under pressure and reduced timescales.

We believe that our work will be at its best if it is created by people with a range of backgrounds and experiences. We are keen to interview people who will add diversity to our team. We are an antifascist organisation, which strives to be an effective ally in the wider fight against racism and inequity.