Policy Assistant Jobs

Event Assistant, Tommy’s & LLHM

Location: London, Hybrid
Hours: Full time/35 hours per week 
Contract type: Permanent 
Salary: £26,000 – £28,000 per annum
Annual leave: 25 days per year + bank holidays 

Job Summary

We are seeking an Event Assistant to support both the London Landmarks Half Marathon (LLHM) event side and Tommy’s side (affectionately nicknamed Team Tommy’s). This is an incredibly exciting time to join the team and gain fantastic experience in both the charity and events industry at one of the UK's leading mass participation events, which is owned and operated by Tommy's.

For the LLHM Team, the main purpose of this role is to provide first-class customer service and support to the 20,000+ runners taking part in the Half Marathon, as the event continues to grow in size year on year. This will involve managing the helpdesk email and phone line, ensuring runners are accurately registered and answering any queries they may have.

For Team Tommy’s, the main purpose of this role is to support the Tommy’s team of 3,000+ runners in the London Landmarks Half Marathon. The role is responsible for being the main point of contact for the runners and ensuring they have the best experience possible running the LLHM and fundraising for Tommy’s through our support inbox and phone line. The aim is to deliver the ambitious team fundraising target of over £1,800,000 for LLHM 2026 and more in the following years. This role will also support the development of the Team Tommy’s LLHM Corporate Challenge, a product that recruits a team of corporate runners to take part in the LLHM and fundraise for Tommy’s.

We are not necessarily looking for past experience in a similar role, but for transferable skills and personal attributes to deliver excellent customer service and be a good all-rounder with fantastic administration and communication skills. Overall, you should have a passion for the LLHM event and Tommy’s cause.

We encourage and welcome applications from all backgrounds, communities and industries.

If you are an Assistant Accountant looking for your next role in an organisation with a meaningful mission, the Royal College of Radiologists’ Accountant Assistant role may be the role for you!

The Assistant Accountant is a crucial role that sits in our high performing finance team. In this varied role you will manage the supplier approvals and payments including our corporate travel account, customer invoicing processes end-to-end, and perform bank reconciliations and posting information to the accounting system. You will provide an excellent customer service, using your strong verbal and written communications skills to deal with day-to-day queries through the shared finance inbox. You will also deal with a range of essential reconciliations to support the Management Accountant and month end processes. 
You will be collaborative, working alongside one other assistant accountant, ensuring all routine transactions and processes are completed in a timely and efficient manner. This is an excellent opportunity for someone looking to gain all-round experience in finance within fast paced environment.

What you’ll do: 

• Have day-to-day responsibility for administering the accounting system to ensure that the user hierarchy is maintained, new users are set up appropriately and that rights for processing, reporting and workflow are assigned correctly.
• Attend promptly to colleagues’, members’, customers’ and suppliers’ queries.
• Process all invoices and expense claims from receipt to preparation for payment.
• Generate regular payment runs to agreed timetable modifying it as required to accommodate disruptions.
• Distribute all sales ledger invoices as instructed.
• Provide credit control to the business according to finance policies, actively engage with and enter in to and keep records of dialogue for all debtors.
• Ensure all bank reconciliations are performed in a time appropriate manner and to the RCR’s standards.

What you’ll need:

• Experience of using a finance system, payment system and Microsoft applications, including experience of working in nominal, sales and purchase ledgers and cashbook
• Experience of working in a finance team in a similar role
• High level of accuracy and attention to detail
• An ability to multi task and work to tight deadlines
• Effective oral and written communication skills 
• Self-starter, confident to initiate and progress work, knowing when to consult or involve others

 
This is an exciting opportunity to join a fast-paced and forward-thinking team and organisation. If you are interested in finding out more about the Assistant Accountant role and the RCR please have a read of the candidate pack.   

 
Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (up to 60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

We’re looking for a highly skilled and experienced public affairs professional to join our small staff team to lead our public affairs activity and to grow the influence of the Children and Young People’s Mental Health Coalition. This is an exciting opportunity to influence positive change at a time of significant policy and political developments.

As Public Affairs Advisor, you will lead on the Coalition’s public affairs and influencing activity. You will be responsible for influencing the Government’s policy and legislative agenda relating to children and young people’s mental health, forging relationships with the new Parliament, and ensuring the Coalition’s views are heard across Westminster and Whitehall.

With over 370 members across the country, our Coalition has a significant potential to extend its influence. Many of our existing members are well placed to influence at a local level through working with their NHS Integrated Care Boards, councils and MPs, but do not always feel confident carrying out public affairs work. As Public Affairs Adviser, you will work with our members to upskill them to carry out their own influencing activity through a series of ‘Learning and Development’ workshops.

You will have Public Affairs experience of developing successful strategies to influence legislation or government policy, have strong knowledge of political systems and processes, have existing networks and contacts, and feel passionate about creating positive change for babies, children and young people.

This is a new role within the Coalition staff team and is generously supported by the Prudence Trust and the Hollick Family Foundation.

Key responsibilities

• Lead the development and delivery of the Coalition’s parliamentary influencing strategy.
• Build and maintain relationships with Parliamentarians and other key stakeholders, such as civil servants and special advisers.
• Lead the Coalition’s engagement with Parliament and Government, ensuring strong systems are in place to capture and track engagement.
• Monitor and respond to political and legislative developments affecting our work, making recommendations for responses, and proactively seeking opportunities to further the Coalition’s objectives.
• Provide political intelligence to the staff team, Chair and our members, and help to prepare staff for parliamentary activity as appropriate.
• Produce high quality written briefings, reports and other materials that communicate our messages clearly and effectively to a parliamentary audience. This will also include contributing to other Coalition communications such as media responses, newsletters, blogs, and social media posts.
• Plan and deliver events aimed at political stakeholders, for example, parliamentary events and roundtables.
• Participate in collaborations with other charities for shared influencing activities, for example the Fund the Hubs campaign and the Future Minds campaign.  
• Support work on legislation as appropriate, including drafting amendments.

Working with members

• Regularly engage with members to understand their influencing priorities and to gather insight to help inform the Coalition’s wider influencing priorities.
• Connect Coalition members to decision makers and help spotlight their work, for example, helping to organise visits to services.
• Provide advice to members on engaging with their local decision-makers such as their local MP, Integrated Care Boards and Councillors.
• Deliver workshops with members to share information and skills related to influencing and public affairs activity. For example, this could include delivery of sessions on influencing local systems, working with the government, and legislative processes.  

General

• Work closely with the Coalition Lead, the Policy and Public Affairs Assistant, and Chair of the Coalition to develop and review priorities for the Coalition and support to drive these forwards. You will also be required to work closely with the staff at Centre for Mental Health.
• Support with the development and implementation of the Coalition’s work plan and projects.
• To undertake any other duties as reasonably required by the Coalition Lead or Chair of the Coalition

The deadline for applications is Sunday 27th April 23:59

Summary

• You must have experience working as a PA and experience managing budgets and tracking cost.
• You must be proficient in MS Office.
• You will have the ability to work confidentially and in line with safeguarding policy.

About You

Closing date for applications: 25th April 2025

Interviews will be held on: 7th May 2025

• A salary of £32,205 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

• 25 days annual leave plus eight bank holidays (pro-rated if working part-time).
• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
• Access to Occupational Health, and an Employee Assistance Programme 
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club.

About SafeLives

We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.    

Last year alone, 14,000 professionals received our training. Over 80,000 adults at risk of serious harm or murder and more than 100,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last six years, over 4,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start. 

Together we can end domestic abuse. Forever. For everyone.

About the role

The PA team to SLT play a pivotal role in ensuring the smooth operation of SafeLives mission by supporting SLT to navigate a complex landscape of responsibilities and initiatives. They represent the charity with many of our senior stakeholders, manage a busy Senior Leadership office and deal with senior executives across the charity sector, government, business and philanthropy.

This PA role will have  a particular focus on supporting the Director of the Drive Partnership whilst also  will also supporting across SafeLives SLT as required.

Benefits

• 34 days' holiday incl. public holidays
• Flexible working e.g. compressed hours
• Cycle to work scheme
• Eye care vouchers
• Pension scheme with 4% employer contribution
• Childcare vouchers
• Employee assistance programme
• Clinical supervision
• Holiday purchase scheme to buy up to an additional 5 days
• Enhanced family leave policies
• Enhanced sick pay
• Professional development fund
• Individual learning budget
• Restorative practice training
• Time off in lieu 

If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.

Closing date: 17th April 2025. 

SafeLives is a committed provider of equal opportunities for all; please see our job description for full details.

No agencies, please.

World Obesity is looking for a research assistant to work in its data and evidence team.  While this is initially a maternity cover post, we hope to be in a position to extend this.  The research assistant will be responsible for proactively sourcing, analysing, and importing material for the Global Obesity Observatory and creating messaging to be shared on social media to promote its usage.   An interest in working in the field of obesity research is essential, related previous experience is preferable.

We are seeking a highly motivated individual who shares our values to join Weston Park Cancer Charity’s busy charity team.

Our Fundraising Support Assistant will play a vital part of our Fundraising team and help us to deliver our vision: a better life for those living with, and beyond, cancer in our region.

If you are interested in progressing your fundraising career within an organisation which makes a real difference to the lives of thousands of people, we’d love to hear from you. 

Main purpose of post

• ‘First’ point of contact for general fundraising enquiries (face to face, telephone, via post, email, & website) providing excellent supporter and customer care

• Donor communications & stewardship- delivering high quality donor care for our fundraisers

• Provide support for fundraising initiatives, campaigns & events during the year (with a requirement to work occasional evenings and weekends to fulfil this function)

• Fundraising Materials preparation and distribution

• Responsible for the stock control for all our materials including trading, events and supporter’s items

• Ensure that all activities and contacts are managed through Weston Park Cancer Charity systems and procedures and that data is kept up to date

• Attend and contribute to team meetings and 'away days' and be an active, invested member of our team

• Drive the charity car when required for charity business

About you:

· You will be a forward thinking, team player with a ‘can do’ attitude & part of a fast-paced fundraising team

· You will have excellent communication skills (both written and oral) as you will be welcoming donors, volunteers, and patients on a daily basis

· Able to manage your own workload and priorities to agreed deadlines

As an experienced Executive Assistant at the Motor Neurone Disease (MND) Association, you will play a pivotal role in driving the efficiency and impact of our Executive Leadership Team. We are seeking an accomplished EA who thrives in high-level executive support, with a proven track record of delivering exceptional administrative, operational, and strategic assistance at the Director level.

In this role, you will provide seamless, proactive, and high-calibre support, ensuring our directors can focus on delivering the Association's mission and objectives. You will work closely with internal and external stakeholders, anticipating needs, managing competing priorities, and representing our Directors with professionalism and discretion.

This role requires exceptional organisational, communication, and problem-solving skills, alongside the ability to work autonomously in a fast-paced and evolving environment. As part of our newly formed Executive Leadership Team, we need a highly capable, energetic, and strategic-thinking EA to help the MND Association reach our full potential to support the MND community.

Key Responsibilities:

• Managing Directors diaries, prioritising meetings, maintain action logs, track key deadlines, and support effective work planning. making effective decisions without director's input.

• Manage and respond to correspondence on behalf of the Directors, ensuring timely and appropriate communication.

• Co-ordinate and provide full administrative support for Board, Trustees and Committee meetings, including agenda preparation, taking minutes/action points as agreed, monitoring and following up on agreed actions prior to the next scheduled meeting.

• To lead on the collation, analysis, drafting and formatting of regular reports, dashboards and management information related to directorate and strategic performance.

• Ensuring that Heads of Department and other contributors are aware of, and meet, all deadlines.

• Manage supplier contracts, ensuring cost-effective procurement of services, processing of invoices.

• Working in unison with other Executive Assistants ensuring support across the team of Directors at times of holiday and any other absence.

• Ensuring that Directors are prepared and best able to represent the Association when attending external meetings and other events, managing all travel and other logistical arrangements.

About You:

• Proven experience in high-level administration, at Director and/or Board level.

• Significant experience supporting a senior executive as an Executive Assistant.

• Highly organised with strong self-management skills and the ability to work on own initiative to prioritise own workload to meet deadlines

• Exceptional organisational skills and the ability to manage multiple priorities effectively.

• Excellent written and verbal communication skills, with the confidence to engage senior stakeholders and the ability to produce high-quality work under tight deadlines.

• Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).

• Ability to adapt positively to change, highly resourceful, self-motivated, with strong emotional intelligence and a positive and proactive approach to work.

• Proven experience of working in a confidential environment and with confidential and sensitive information.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 2 days per week. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Proven previous experience as an Executive Assistant working proactively at Director/Board level.
• Demonstrate experience of proposing solutions on behalf of directors or senior managers making decisions on behalf of the director and thinking through decisions to conclusion.
• Excellent organisational and problem-solving skills with the ability to multitask with competing priorities and deadlines.

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

If you are a proactive, highly skilled Executive Assistant looking for a meaningful role where you can make a real impact, we would love to hear from you. Join us in supporting our Executive Leadership Team and helping the MND Association achieve its vital mission. Apply now and be part of a dynamic team making a difference for the MND community.

Are you interested in a career in data and looking for your first step? If so come and join our team and contribute to the incredible work that we do across Sue Ryder.

As Database Assistant you’ll be a key team member of a busy Supporter Data & Insight team, providing administrative support to the Head of Department and other team managers. You will also be:

• Helping to keep fundraising database clean
• Writing back to the system all mass communications we’ve had with our supporters
• Matching different sets of files
• Administrative support for the data team

This is an excellent opportunity for someone beginning their career in data to work alongside an experienced, friendly team learning about all aspects of Supporter Care, Data and Fundraising compliance.

To hit the ground running ideally you will have excellent communication skills and the ability to organise and prioritise a busy workload. You will have experience of using Microsoft Excel and experience of working with databases would also be an advantage. What is essential is to be a team player with an enthusiasm for fundraising in order to succeed in the role and progress your career with us.

Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Enhanced maternity, paternity and adoption pay
- Access to Employee support programme
- Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, Women and Non-Binary Individuals
- and lots more. Please visit our careers website for the full list.

Closing date:14th April
Interview date: 25th April
we’ll contact you if you’re shortlisted. This will be a virtual interview. (Excel test + Interview)

If we find a suitable candidate we may close the listing early

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible. We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process 

If you want more than just a job, we want you.
Join the team and be there when it matters.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

 

Summary

The Secretariat team supports the Chief Executive and Estates Commissioners in their leadership and the conduct of the Church Commissioners' business. The Senior EA provides comprehensive and wide-ranging executive assistance and research/ policy support to the Chief Executive and First Church Estates Commissioner in all aspects of their work, as well as acting as an interface between the and the wider Church/ public. This makes it an important role in respect of the Church Commissioners' efficiency and their relationship with, and accountability to, stakeholders.

You will be directly accountable to the Head of Governance and have frequent collaboration with the Chief Executive, First Church Estates Commissioner, the Deputy Chair and other trustees. There will also be regular collaboration with staff at all levels in the Church Commissioners and, at times, other NCIs, including Chief Officers of the other National Church Institutions and their teams.

• Provide full Executive Assistant support to the CEO (responsible for the overall management of the organisation and its c.150 staff), and the First Church Estates Commissioner (a Governor who chairs the committee responsible for the £10+bn investment fund).
• Interpret and summarise documents.
• Deal sensitively and intelligently with enquiries and re-routing to other departments/staff as necessary.
• Use technology to improve our processes.

• Extensive EA/ Senior PA experience within a senior individual's office
• Extensive experience of managing online diaries for senior individual(s)
• Evidence of a high level of administrative and organisational ability including document management skills and complete understanding of the full Microsoft suite
• Proven ability to summarise complex documents, extracting and representing key information
• Excellent interpersonal skills including the ability to establish positive working relationships with senior stakeholders and to represent the CEO and First Church Estates Commissioner to external partners

Key role requirements:

• The post-holder will work 2-3 days per week in primary office location in Church House, Westminster, subject to business need

Closing date for applications is 08 April 2025.

Interviews will be held on 29 April 2025.

• A salary of £48,557 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

• 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
• Access to Occupational Health, and an Employee Assistance Programme 
• Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

Working closely with the Executive Director, senior team members and trustees, we are looking for an Executive Assistant and Company Secretary who has knowledge and experience of working with senior management and trustees in the arts and/or charitable sector to support the effective governance and leadership of the organisation.

You will be highly organised, diplomatic, and proactive with good attention to detail.

Contract and Hours
Permanent, full or part-time, 1.0 (36.25 hours / 5 days) or 0.8 ( 29 hours / 4 days) per week, 9.15-5.30pm per day, including lunch break. Minimum two days per week are to be worked at Crafts Council office, with requirement to attend all relevant Board and committee meetings and key staff events.

Crafts Council aims to support flexible working and part time arrangements where it is appropriate for the role.

Salary
£28,000 to £34,000 gross per annum based on full-time working, dependent upon experience.

Location
Crafts Council Office and Gallery is based in Islington, London, with some hybrid / home working.

Role to Commence
As soon as possible from May 2025 onwards.

Reporting to
Managed by the Executive Director and supporting the Senior Management Team and Trustees.

Key Responsibilities

• Act as Company Secretary for board and committee meetings - Organise meetings, planning up to a year in advance and working with trustees to ensure availability
• Prepare papers, ensure that they are issued in a timely manner, draft minutes, keep log of follow up actions
• Support the Executive Director with email and correspondence
• Drafting responses and acting as a first responder, provide personal assistant duties and leadership administration, such as arranging internal and external meetings, travel itineraries and diary management
• Meeting preparation: Prepare agendas, gather necessary materials, and follow up on action items from meetings
• Support the Executive Director in drafting briefing documents, reviewing policy documents and providing succinct summaries
• Project support: Assist with project management tasks, including research, data compilation, and presentation preparation
• Make use of time-saving tools (AI) and ensure that Executive Office is run efficiently and productively
• Support Craft Council Executive team with administration duties, including diary management, presentation design, meeting and travel co-ordination and follow up, processing invoices and expenses
• Support with event management where required, e.g. board and staff away days
• Support the recruitment and induction of new trustees, ensuring that induction packs are up to date and accurate
• Provide administrative support to the Chairs & trustees as required
• Reconcile financial expenditure, such as credit cards, raise purchase orders and code invoices as required
• Be an ambassador for the Crafts Council and represent it at appropriate events
• Be discrete, maintaining confidentiality and being comfortable dealing with a wide range of people

Note: Board related meetings include Trustee meetings (4 per year), Finance Audit & Risk meetings ( 4 - 6 per year), Nominations and Remuneration Committee meetings (x 1 per year) and other Committees and Panels (as required).

General

The postholder will:

• Have a strong commitment to accessibility and social justice, ensuring that we are adhering to best practice

• Assist in developing and maintaining effective teamwork across Crafts Council

• Be flexible within the broad remit of the post

• Continuously seek ways to improve personal, team and business performance

• Attend and participate in Crafts Council performance, development, and training programmes

• Ensure that you comply with all Health and Safety regulations and safe working practice as required by current legislation and the Company’s Health and Safety and Safeguarding policies and practices

• Adhere to Crafts Council policies, procedures and code of conduct including in relation to GDPR

• Participate as an active and responsible member of the management team and contribute to the development of Crafts Council policies, strategies, business and operational plans

• Understand the importance of equality and inclusion in the workplace

• Always promote the highest level of customer experience

• Undertake any other duty which may be reasonably allocated

About Young Ealing Foundation

The Young Ealing Foundation is a place-based charity based in Ealing, West London which brings together the voluntary, statutory and private sectors in the local area to increase and improve opportunities for children, young people and families.

We are looking for a highly organised, proactive, and efficient Executive PA to provide dedicated support to our CEO, ensuring the smooth operation of leadership and governance functions. This is a critical role, ideal for someone who excels in executive support, governance administration, and strategic coordination.

The role offers flexibility and can be structured as either a part-time contract or freelance arrangement for the right candidate.

Key Responsibilities

Executive Support to CEO

• Proactively manage the CEO’s diary, meetings, and appointments, ensuring efficient time management.
• Handle email correspondence on behalf of the CEO, drafting responses and prioritising key matters.
• Provide administrative support for internal and external meetings, including scheduling, agenda preparation, and minute-taking.
• Assist in tracking priorities, deadlines, and action points, ensuring follow-ups are completed.
• Process and manage CEO’s expenses in line with organisational policies.
• Support the CEO in preparing presentations, reports, and briefings.

Governance & Board Administration

Coordinate Board meetings and the Annual General Meeting (AGM), including:

• Liaising with staff to compile meeting papers.
• Scheduling meetings and ensuring timely circulation of materials.
• Minute-taking and tracking action points.
  

Support other governance-related tasks, such as:

• Annual risk register review.
• Biennial Trustee skills audit.
• Induction process for new Trustees.

Policy & Document Management

• Maintain and track policy review schedules, ensuring compliance and timely updates.
• Proofread and format policies and governance documents for clarity and accuracy.
• Liaise with Trustees for policy approvals and record-keeping.

Person Specification

Essential Skills & Experience:

• Proven experience as an Executive PA, Governance Administrator, or similar role within the charity or non-profit sector.
•  Exceptional organisation and time-management skills, with the ability to manage multiple priorities.
• Excellent written communication, proofreading, and document management skills.
• Strong IT proficiency, including Microsoft Office (Word, Excel, PowerPoint) and cloud-based collaboration tools.
• Ability to work independently, exercise sound judgment, and anticipate needs.
• Willingness to attend in-person meetings and events in Ealing (approximately 1–2 times per month).
• Flexibility to support evening Board meetings (approx. 8 per year) and occasional weekend events (one Saturday annually)

Desirable Skills & Experience:

• Experience in charity governance or executive-level support within the non-profit sector.
• Familiarity with generative AI tools for streamlining administrative processes.
  

Application Process

To apply, please submit your CV and a cover letter outlining how your skills and experience align with the role.

This position is available for an immediate start, and applications will be reviewed on a rolling basis.

About Outward

Outward is celebrating 50 years of providing high-quality support and care services to vulnerable people in London. We are proud to empower the people we support to live fulfilling lives, make positive choices, and embrace opportunities that matter to them

 About the Role

Are you looking for a chance to develop your existing skills in housing management? Do you feel you can bring a fresh approach some new ideas and commitment to providing services that support our client groups?

Everything we do at Outward is about promoting the choice and independence of vulnerable people to have genuine control over their lives, play an active role in the community and develop as individuals. We provide innovative and responsive housing, care and support services that promote choice and independence for people with a variety of needs including people with learning disabilities, autism, older people, young people and people with mental health support needs across North and East London.

Outward Housing Department provides housing management aimed at sustaining vulnerable people in their tenancies and assisting people to move on from short term services. We work with a number of registered housing providers and in conjunction with our Group partner Newlon Housing Trust to provide housing management to their supported housing homes.

As a Housing Assistant you will be expected to contribute to the efficient and effective administration of the Supported Housing Department and work closely with the Tenancy and Income Management Officers and the Housing Management Team in order to ensure that a comprehensive, sensitive and efficient housing management service is delivered to our tenants.

You ill also work as part of the Housing team to ensure a seamless service is provided across the income, housing management and maintenance functions of the department including liaising effectively with internal departments, landlords, and external agencies in relation to Housing Management matters.

The successful candidates will also have excellent organisational, administrative and IT skills, and a commitment to excellent customer service. 

Benefits

We value our staff and offer a comprehensive benefits package, including:

· 25 days annual leave (excluding Bank Holidays)

· Comprehensive Learning & Development Programme

· Cycle-to-Work Scheme

· Employee Assistance Programme (Health Assured)

· Pension Scheme and Death in Service Benefit

How to Apply

If you think you have the necessary skills and experience for this role please send your CV and a covering letter (preferably in one document). In your covering letter, outline your motivation for applying, how your skills align with the role, and highlight relevant achievements. In the subject line, please state clearly the role you are applying for and your name.

The closing date for all applications is on the 06th April 2025 however it is only an indicative date.

We reserve the right to close this vacancy early if we receive a sufficient number of suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible. It would be great to hear from you.

Diversity at Outward

Outward applies its Equal Opportunities Policy at all stages of recruitment and selection.  Shortlisting, interviewing and selection is carried out without regard to gender, sexual orientation, marital status, color, race, nationality, ethnic or national origins, religion or belief, age or trade union membership.  Those with disabilities meeting the minimum requirements for the post will be shortlisted and reasonable adjustments will be made to ensure they are not disadvantaged during the interview process.

Who are we?

Founded in 1807, we are the oldest geological society in the world. Today, we are a world-leading communicator of Earth science – through publishing, library and information services, cutting-edge scientific conferences, education activities and outreach to the general public. We also provide impartial scientific information and evidence to support policy-making and public debate about the challenges facing humanity.

We have a membership (Fellowship) of approximately 12,000, more than 2,000 of whom are based outside the UK. Approximately 3,000 are Chartered Geologists or Chartered Scientists - professionals who have demonstrated a high level of technical competence in their field and a commitment to professional ethics.

The essentials …

• Permanent, part-time (21 hours, Tuesday through Thursday)
• £15,600 - £16,500 (£26,000 - £27,500 full-time equivalent)
• Hybrid working with Wednesdays in the Bath office

What you’ll be doing …

The main purpose of this role is to provide customer facing support for the sales and marketing team.  Customers will be internal and external and include but are not limited to: institutional and corporate librarians and information professionals, 3rd party sellers, authors, editors, book purchasers, representatives and agents globally.

Overall responsibilities / requirements …

• Support the sales team in managing agreements and licenses
• Support the sales and marketing teams in managing data requirements and reports (internal/external)
• Offer a high level of customer service to existing and potential customers
• Provide customers with marketing information and materials

Key accountabilities …

Sales and customer service:

• Offer support for customer queries on pricing, renewals negotiations and Rights Retention
• Support institutional renewal reminders processes
• Work with partners (PLS/CCC & others) to provide metadata to ensure all products are included in relevant databases quarterly 
• Download reports as required from 3rd party sellers
• Work with 3rd party partners to enable member access to subscribed content
• Maintain a list of article pay-per-view (PPV) pricing and review twice yearly to maximise income
• Payment of royalties with the Sales and Customer Services Manager
• Create and upload MARC/Kbart files to website for libraries
• Quarterly subscription comparison
• Updating member email addresses in Lyell (from lists provided by database manager)
• Product updates on the online bookshop

Marketing:

• Marketing support and data entry for leads and opportunities
• Provide promotional questionnaires to authors/editors
• Creation of Advance Information / New business info sheets/Book order forms
• Creation of ‘most read reports’ to authors – monthly/quarterly 
• Geographical content for reps/agents
• Adestra: regular data upload into Adestra from the online manuscript submission system and reporting
• Newsletter creation:
  • New title alert newsletters
  • Online bookshop sale newsletter
  • Online bookshop sale: adding books and removing tags

General:

• Collaborate with colleagues at the Publishing House to share and maximise opportunities
• Develop an understanding of the sales processing for institutional subscriptions and book sales
• Contribute to streamlined sales processes resulting from new CRM/website developments

What we’re looking for …

• A high level of clerical and administrative experience in a customer service role
• A good standard of written and spoken English, numeracy and a keen eye for detail
• A self-motivated learner able to work with minimal instruction
• Desire to work in a team environment
• Positive attitude to customer service
• Competent to manage the Microsoft office suite

Essential

• Advanced administrative experience
• Sales office experience
• Customer service experience
• Microsoft office suite
• Strong communication
• Good standard of English and numeracy

Desirable

• Experience with CRM and Microsoft Dynamics 365

The duties and responsibilities highlighted in this job description are indicative and may vary over time.  As required, post holders are expected to undertake other duties and responsibilities relevant to the nature, level and scope of the post.

A bit about us …

The Geological Society is a registered charity and employs just over 60 staff at its offices in London and Bath. The Society Publishing House is based in Bath, from where we provide a full publishing service to an international geoscience community across a portfolio of books, journals, and associated products.

As an employee conscious company, we invest in our staff by emphasising training, growth and progression in every role. We firmly believe in creating a positive workplace wellbeing culture and offer a range of benefits to our staff including:

• 25 days basic holiday entitlement when you start, increasing up to 30 days with continued service (pro-rated for part-time staff)
• Option to purchase up to 2 days extra holiday days per year
• Contributary pension scheme with 10% employer contribution
• Access to 24/7 online GP with mental health & wellbeing counselling
• Free premium Headspace account for you and 2 members of friends/family
• Discounts and recognition scheme
• Cycle to Work scheme
• Season Ticket Loan scheme
• Life Assurance and Income Protection schemes
• Free access to Royal Academy exhibitions
• Free Geological Society Fellow membership for qualified staff

The Society is committed to fostering an inclusive culture that promotes equality, values diversity and maintains a harmonious inclusive environment in which the rights and dignity of all its members visitors and staff are respected. We are an equal opportunities employer and the post-holder will be expected to adhere to and support the Society’s commitment to diversity, equality and inclusion.

All applicants must have the right to work in the UK.