Policy And Communications Officer Jobs in Holborn, Greater London

About Us

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats, and historic buildings and monuments in eight Royal Parks across London, including Hyde Park, Kensington Gardens, The Green Park, St James’s Park, and more.

We also manage other important public spaces such as Brompton Cemetery and Victoria Tower Gardens, making these iconic green spaces some of the most visited attractions in the UK, with 77 million visits annually.

We are now looking for a Public Programmes Coordinator to join us on a full-time, permanent basis, working 36 hours per week.

The Benefits

• Salary of £32,666 - £34,000 per annum, depending on experience
• 26 days' annual leave plus public holidays, increasing to 29 days after 3 years’ service
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Hybrid/agile working options
• Private medical insurance and healthcare cash plan
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Cycle to work scheme
• Offices in a beautiful location

This is a fantastic opportunity for an enthusiastic educator with experience coordinating and delivering nature and heritage activities to join our team.

You’ll have the chance to develop and deliver a wide range of programmes, inspiring visitors to engage with the wildlife and heritage of our beautiful parks.

Working as part of an inclusive and supportive organisation, you’ll be able to grow your skills and make a real difference to the way people connect with nature.

So, if you are passionate about engaging families and adults with outdoor learning and want to work in one of the UK's most iconic green spaces, apply today!

The Role

As a Public Programmes Coordinator, you will plan and co-ordinate inspiring outdoor learning experiences for families and adults across the Royal Parks.

Developing resources and delivering activities, you will work closely with volunteers and partners to engage visitors and foster a greater understanding of nature, heritage, and wellbeing.

You will help diversify our audiences and extend a warm welcome to those facing barriers to visiting.

Additionally, you will:

• Co-ordinate and deliver family activity days, walking tours, and workshops
• Supervise Walking tour volunteers and freelance staff to ensure the successful running of activities
• Create and update learning resources to maintain fresh and relevant programme content
• Ensure safeguarding policies are upheld during activities
• Track participant feedback and update monitoring and evaluation records

About You

To be considered as a Public Programmes Coordinator, you will need:

• Experience delivering nature, heritage, or wellbeing activities
• Strong organisational skills with the ability to manage multiple tasks
• Experience of adapting outdoor sessions according to weather conditions, the needs of each group and other unforeseen circumstances
• Excellent communication skills and the ability to deliver engaging sessions

We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.

Other organisations may call this role Learning Officer, Public Engagement Officer, or Outdoor Learning Officer.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be.

So, if you are interested in this unique opportunity as a Public Programmes Learning Officer, please apply via the button shown. Successful candidates will be appointed on merit.

A little bit about the role 

This role will be closing at 9am on Monday 18 November.

The Head of Delivery is responsible for all aspects of programme organisation and delivery. They are a vital and senior position expected to bring exceptional social work knowledge and expertise to the implementation and further development of Approach Social Work and wider work of the charity. They are required to work collaboratively with all teams on the programme, including curriculum, admissions and support, recruitment, partnerships and programme management.

We are seeking someone who is passionate about driving standards in social work through excellent practice, leadership and innovation, who can manage a geographically dispersed team and work effectively and closely with the Head of Delivery (North) and Head of Curriculum to ensure  a consistent one-team approach to programme delivery. 

The successful candidate will be a highly effective leader and manager of people with an ability to operationalise a large programme and develop strategic plans that support retention and quality. You will have a clear vision for outstanding social work practice and education with a commitment to systemic practice and other practice models.

Please note that you must be a qualified social worker, registered with Social Work England and possess a Masters’ degree in Social Work (or related subject) to apply.

Some key responsibilities include:

• Setting a cohort culture with high expectations, strong support and commitment to the mission amongst participants. 
• Responsible for ensuring programme quality in relation to teaching, learning and the placement experience. 
• Being part of the wider leadership group that steers and embeds organisational culture and strategy
• Reporting and presenting on key performance metrics (KPM’s) to the Department for Education (DfE) and other stakeholders

A little bit about you 

We’re looking for an experienced social worker and leader, who has a deep understanding of children and families’ social work within the local authority context. This is a senior leader role at Frontline, so in addition to the experience needed, a commitment to and passion for better social work and a leadership approach that is anti racist, rooted in equity, diversity and inclusion is paramount.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own. 

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you. 

Important information

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.

We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

You will need to have current right-to-work in the UK prior to application and for at least the first six months (for permanent positions) or for the full duration of the contract (for fixed-term positions). Visa sponsorship is not guaranteed.

Talent is everywhere, opportunity is not. The Talent Foundry (TTF), a UK education charity, bridges this gap and improves social mobility for young people in underserved schools.

Educational inequalities are vast, and the widening disadvantage gap is diminishing social mobility progress. Working with partners, including Barclays LifeSkills, Dell Technologies, Network Rail and the NHS we deliver industry-focused, skills workshops to enhance opportunities for young people (aged 9-18+).

Each year we impact 60,000 young people thanks to industry partnerships and their volunteers’ engagement across lightbulb moments in schools, through to intensive connections with employers.

The Programme Coordinator role 

Due to the exciting expansion of our programmes we are seeking a new team member on a fixed term basis o support our next year of growth and delivery.

In this role you will provide crucial customer service and administration to support the delivery of our inspiring employability and skills-focused workshops in schools. 

What you will be doing

• Coordination of multiple projects and events
• Using systems and administrative processes to manage workshop delivery
• Enhance our feedback and customer service to all our stakeholders, including schools and volunteers

The skills and experience you will bring

• Managing multiple and often conflicting priorities 
• Use of IT, data and systems to operate efficient programmes (MS office, inc. Excel)
• Working in a fast paced environment
• Strong accuracy and attention to detail
• Understanding the importance of deadlines and achieving targets
• Excellent written and verbal communication skills
• Planning, coordination and organisation 
• Time management 
• Customer service delivery focussed with a desire to achieve targets and objectives
• Technology (inc. MS office, including excel and spreadsheets) and seeking ways to maximise IT in administration
• Problem-solving and using initiative

To read the full job information pack please download the attachment. Please read this before completing your application as it contains some helpful advice of what we are looking for. For safer recruitment purposes - please ensure your CV includes the month and date of your previous employment and includes information about any employment gaps. 

Job details

• £26,000 salary (pro-rata for part time)
• Full or part time opportunity (min 3 or 4 days a week)
• Hybrid working
• 28 days holiday + bank holidays
• Training budget

And if you join our team, you can expect to receive feedback like this from our former students: 

"I just wanted to say a big thank you for your help. Without networking with you I would not have been so prepared for it. If it wasn't for Powering Potential all those years ago I would not have developed into the person I am today. So for that, I thank you." 

Hybrid working

This is a hybrid role. You will be working from home and join Team Together Days in a co-working space in London 2-3 individual days each month. These days are considered commuting days. You do not need to live in London to apply for this role, but you will need to consider what you feel is a reasonable commuting distance for the team days in London.

Company: Royal Statistical Society
Salary: £60-65k

Line manager: Chief Executive Officer (CEO) 

Line management responsibility: Head of standards and corporate relations (and 3 reports), Member support manager, Volunteering opportunities manager 

Term: Permanent, full time 

Background:

Our vision is a world where data is at the heart of understanding and decision-making

Founded in 1834, the Royal Statistical Society (RSS) is one of the world’s leading organisations advocating for the importance of statistics and data. We’re a professional body for all statisticians and data scientists – wherever they may live. 

We have more than 12,000 individual members in the UK and worldwide. As a charity, we advocate for the key role of statistics and data in society and work to ensure that policy formulation and decision-making are informed by evidence for the public good. Members work with RSS staff to support areas such as policy development, education, training, statistical communication, and statistical literacy.

The Director of Professional Services is responsible for our professional affairs activities, overseeing the creation, maintenance and application of relevant standards through our professional affairs committee, and certification and accreditation schemes. They are also responsible for member recruitment and management, ensuring we continue to attract new RSS members and partners, and that their needs are met. They also oversee a range of activities that engage RSS members (including groups that bring members together on a topic or geographical basis, RSS honours and awards, and our volunteering opportunities), securing both our impact on society and member retention. 

Informed by an in-depth understanding of the needs of members and prospective members, the Director manages these activities strategically across the organisation, bringing relevant staff together within small teams working on defined goals that support our objectives, foster a sense of value and community for all members and ultimately lead to the growth in membership and impact of the Society. 

Pension and benefits: Our defined contribution pension scheme can be joined after three months in post. Your contributions of up to 8% of salary will be double matched by the Society (making a maximum contribution by the Society of 16%). A training budget, season ticket loan, cycle to work scheme and employee assistance programme are also available.

Location: The RSS office is in central London and currently open twice a week. We offer flexible working arrangements and office attendance is encouraged but not mandatory depending on the role. In person attendance for certain meetings is required (including all staff/team meetings and governance/committee meetings that take place in person). Limited travel within the UK and internationally may be required. 
 

Working hours: 35 per week full-time. Applications for job shares, part-time and flexible working will also be considered.

Holidays: 25 days per annum, plus bank holidays and an additional close down between Christmas and New Year. 

Probation: This post is subject to a six-month probation period. 

Key responsibilities: 

Understanding needs and the changing external environment 

• Develop an understanding of the preferences and needs of statisticians and data professionals, and others interested in data and statistics, to evolve our value proposition and align member benefits to those preferences and needs 
• Undertake research to identify new target audiences for membership 
• Monitor and respond to developments and emerging trends in charities, membership organisations and other learned societies, and in statistics/data science/AI to ensure that our membership offering remains timely and relevant 
• Plan and deliver membership surveys and oversee the collection and management of member data 
• Provide robust analysis of member behaviours to forecast future renewal patterns to inform financial planning 

Development of strategies and plans 

• Drawing input from across the organisation, develop strategies for membership recruitment, management, engagement, retention and professional affairs that support the organisation’s objectives and foster a sense of value and community for all members  Lead the creation and delivery of fully costed programme plans for member recruitment, management, engagement and retention that align with key strategic goals  Support the development of wider strategies and plans across the organisation 

Programme management and delivery 

• Deliver programmes of benefits, products and services which meet the needs of members and attract non-members  Monitor and report on progress and performance against targets and plans  Manage projects, including the establishment of new benefits, products and services, ensuring that quality work is delivered on time  Work with colleagues to identify and develop promotion, sponsorship and other funding opportunities, and support colleagues in sales meetings with potential sponsors and funders  Continually assess and improve processes and oversee the development and maintenance of standard operating procedures 

Interfaces with other teams and groups 

• Convene and lead cross-RSS groups to develop, share and review plans and activities and identify opportunities for synergy and collaboration  Work with heads and other teams across the organisation to support related objectives  Work with staff responsible for business development to capitalise on development opportunities  Identify relevant experts within the RSS membership and engage them in programmes, formalising a network of volunteers and providing them with support and advice  Collaborate with RSS volunteers, staff and external providers to ensure the delivery of projects and outputs to agreed deadlines  Select, lead and manage contractors and third-party organisations to support programme deliverables 

Leadership and management 

• Bring relevant staff together within small teams working across the organization on defined goals that support our objectives  Play an active role in the RSS Senior Management Team, providing leadership, and strategic insight for the organisation as a whole, and work together effectively in setting and achieving the Society’s goals  Contribute to decision-making regarding the strategic direction and financial management of the Society  Oversee budgets and meet income targets for individual programmes  Negotiate with suppliers to deliver value for money  Line manage staff 

Other 

• Represent and promote the Society to relevant external bodies and groups Other project work or tasks as reasonably required by the Chief Executive or Executive Committee 

Person specification: 

Essential 

• Educated to degree level or equivalent  Senior leadership experience  Significant experience developing strategies and plans, preferably within a membership organisation  Experience using data and evidence to develop value propositions and align services with needs  Significant experience of programme and project management and operational delivery  Excellent organisational skills and an ability to identify and respond to changing priorities  Ability to accurately assess project needs or problems, make sound decisions and develop effective solutions Ability to plan, organise, prioritise and delegate work to ensure completion to time and budget  Experience of negotiation and influencing  Experience leading and managing staff and contractors  Ability to develop relationships and communicate with a wide range of people  Ability to structure information and present ideas and concepts clearly and concisely, particularly in written form  Strong interpersonal skills; ability to persuade, inspire, influence, and achieve results through others  Ability to establish and develop an extensive network of external contacts  Strong numeracy skills, and the ability to produce, monitor and assess estimates/costs and work within budget  Experience leading a small team and employing flexibility and imagination to achieve short-term and long-term business objectives  Experiencing tendering for work and managing external contractors  Ability to make sound commercial decisions and identify commercially viable/profitable projects  Collaborative team worker – works with colleagues to achieve strategic and operational objectives  Ability to work effectively and achieve results in a changing environment  Ability to work on own initiative within RSS guidelines/directives  Demonstrable commitment to equity, diversity and inclusion 

Desirable 

• Experience overseeing professional affairs in a member organisation  Interest in or experience of statistics, research, or other aspects of the Society’s work  Familiarity with developments within data science, statistics, machine learning, AI and related subject areas  Understanding of professional membership organisations and learned societies, and their role in the current climate  Experience of the not-for-profit sector and working with volunteers

How to apply for the role 

Please submit your CV and a covering letter to Holly O’Brien, RSS Governance manager, at the email address detailed on our website.

The deadline for applications is 5pm 4 November. We may arrange interviews before the deadline has passed. 

The covering letter should be a maximum of two sides of A4 and cover why you are interested in the role as well as how you meet the job specific competencies.

Any questions about the role should also be directed to Holly. Likewise, if you are interested in applying but cannot do so until nearer the deadline, please email Holly to register your interest.

Local Finance Consultant – Citizens Advice

MLC are proud to be partnered with Citizens Advice to recruit their new Finance Consultant, who will provide support and guidance across the local Citizens Advice offices across the country. You will be responsible for a portfolio of offices, building strong working relationships with both finance and non-finance staff in those offices. You’ll bring your financial expertise and knowledge to a team of people working hard to give advice to millions across the country.

This year Citizens Advice are celebrating their 85th anniversary and during that time they have been helping to shape a society that’s fairer for everyone – working on issues that affect the whole of society. Last year they directly helped over 2.66 million people find a way forward with one-to-one advice, in addition to over 60 million views of their online self-help advice. As part of their commitment to supporting society, they are one of a small number of statutory consumer watchdogs with the ability to submit super-complaints to government. Their value to society has been estimated at £4.7 billion.

This is a fantastic opportunity to join an organisation which places high value on staff engagement and growth, with a proven track record of supporting career development with internal promotions and training. The role joins at the end of a period of change for the charity and is a great chance for you to make your mark and develop the role further.

Key Responsibilities include:

• Provide support to local offices with their financial management, reporting and processes.
• Monitor and ensure improving financial standards and compliance with the Charity Commission and other statutory reports.
• Help develop the financial health reporting strategy for the organisation, working with key stakeholders to support the development.
• Upskill local offices with their financial acumen and ability for self-service.

The successful candidate will:

• Be either fully qualified, or part-qualified and studying towards a recognised accounting qualification.
• Experienced in charity accounting, whether that is directly working in a charity or through auditing charities.
• Enjoy working in an evolving environment where there is a focus on modernisation within the finance team.

For an informal discussion on the role or your job search in general, please contact Jamie Elliott at MLC Partners.

We're looking for an efficient, friendly Volunteer Co-ordinator to join our team. Much of our work is delivered by volunteers, so this post is critical to our service delivery. You will recruit, induct, and coordinate volunteers; including leading our Good Neighbours Scheme and Befriending Scheme and supporting the recruitment for all other projects. 

About you: You will have experience of volunteering and in coordinating volunteers or staff, and have strong organisational and communication skills. You will be pro-active and diligent and able to solve problems as they arise. You will be the 'first point of contact' for most people getting in touch with FGN, and so you will have a welcoming, and compassionate demeanour and be able to represent FGN at events (partnership meetings, volunteer recruitment drives, fairs, etc). 

The role is based at our community centre in Fulham, Rosaline Hall (70 Rosaline Rd, SW6 7QT). With WFH potentially available for 4/5 of working hours.Hours: 9am - 5pm - Monday to Friday. 35 hours per week. Four days a week will be considered. A full job description and person specification is attached. 

Already experienced in Special Education needs, delivering and facilitating youth projects and looking for a chance to make a big difference to the lives of learning disabled and autistic young people?

Ready to be part of a growing team at a community youth organisation based in Westminster?

We are Caxton Youth Organisation. We are a specialist youth club, creating community, breaking barriers and empowering learning disabled and autistic young people. Over the next three years and beyond, we will aim to reach more disabled young people and become more youth-led - and you could help make that happen.

There are many reasons why the work Caxton Youth Organisation does is important. At Caxton, we want to shape a more inclusive society free from disabling barriers where all young people can lead happy, healthy and more independent lives.

Our team of qualified youth workers and practitioners create a safe, welcoming and inclusive space in the community where disabled and autistic young people can make friends, learn new skills, build confidence, and be themselves.

We're a small charity but our work and impact is long-lasting and holistic. For everyone who works at Caxton, it's more than just a job. All the team want to make a lasting difference to the young people we work with. If this sounds like something you want to be part of then I hope you will consider joining our organisation.

The purpose of the role will be:

• To provide innovative, exciting and accessible youth work and youth projects to disabled young people aged 11-25 years old
• To support the running of girls group aged 11 – 25 years old
• To working alongside Caxton Youth Organisation colleagues to support children and young people from the Westminster community to run our youth programmes.
• To support the delivery of our holiday programmes; and residentials providing overnight disturbance cover where you will be responsible for our female member

Required skills, knowledge and qualifications

• A minimum of 1 years experience in the youth work sector.
• A minimum in Level 2 Youth Work.
• Excellent written and communication skills at all levels.
• A strong understanding of the principles of youth work as a distinctive practice of informal education and voluntary participation.
• A good understanding of inclusive practice including different communication methods e.g. Makaton.
• Advanced use of Microsoft packages.
• A good understanding of safeguarding and confidentiality.
• Is able to work as part of a team and to use own initiative.
• Is willing to travel and to work unsociable hours, including evenings and occasional weekends.
• A highly motivated and creative youth worker.
• Strong empathy and a person centred approach.

Desirable

• Experience of supporting learning disabled and autistic young people.
• To have a driving licence and ability to drive a minibus (including a D1 licence and MIDAS qualification).
• First aid training.

Essential Safer Recruitment Criteria

1. A cleared Disclosure and Barring Service (DBS) check at an enhanced level. This check is necessary as the work involves dealing with or having access to children and vulnerable adults whilst undertaking normal duties.

2. The candidate must be able to provide at least two relevant references prior to taking up the post

Caxton Youth Organisation is an Equal Opportunity Employer. We will consider all reasonable adjustments under the terms of the Equality Act (2010) to enable an applicant with a disability (as defined under the Act) to meet the requirements of the post. We encourage applicants from underrepresented groups’.

*For genuine occupational requirement reasons we are seeking female applicants only for this post (exemption under the Equality Act 2010; Schedule 9 Part 1). 

Please note that interviews will take place on Tuesday 26th November 2024. 

Centre Administrator 

£28,000 p/a + cost-of-living increase (pending), full-time 35 hours per week, plus excellent benefits and opportunities for progression 

Did you know that there may be over 20,000 Sutton residents who care, unpaid, for a family member or friend who is sick or disabled due to a physical, mental health or substance misuse issue? Sutton Carers Centre works in partnership to help improve and maintain the quality of life for these Young and Adult Carers living, working, studying or caring in the London Borough of Sutton. 

We are looking to recruit to a key and rewarding role in our charity. The members of our team are highly skilled, passionate and committed, so we are looking for an experienced administrator who can support them. The successful candidate will be skilled in office administrative functions, to ensure the delivery of an efficient, friendly and smooth-running Centre as well as office co-ordination and support services. The post-holder will have experience of developing, maintaining and improving systems in an office environment. The post-holder will also oversee reception functions, including the support of the administration and reception volunteers. 

You also will have excellent IT, literacy and numeracy skills and be able to express yourself well in person and in writing. The successful candidate will be positive, empathic, creative and boundaried in their ability to work alongside Carers as well as our colleagues and partners, in helping Carers maintain their own health and wellbeing alongside their caring roles.

Sutton Carers Centre is committed to safeguarding and promoting the welfare of adults and children and expects all staff to share this commitment. This post is subject to a satisfactory enhanced DBS and other appropriate checks.

We value the diversity of our teams and are looking for talented people from all backgrounds to join us. We particularly encourage people who are black, from other minoritised ethnic or refugee groups, or from LGBTQ+ communities to apply. Men are currently under-represented in our team as well. We also seek applicants with personal caring experience as well as welcoming applications from people with lived experience of mental health issues.   

About BDCA: BDCA is a dynamic community-led charity that has been serving the residents of the London Borough of Newham since 1998. Our motto is, “working together to change lives and transform our community” and over the past two decades we renovated four previously dead, disused spaces into lively local hubs. From these venues, our diverse team of locally-based staff and volunteers deliver targeted activities for people of every generation from children and their parents, young people and elders too. We also run programmes providing accessible sports, healthy food, poverty support and volunteering. Across all these projects, our mission is to break down barriers, bring people together and build people up.

Job Aim:To work with the Youth Project Coordinator to provide a fun, engaging and exciting programme of activities for young people across the economically disadvantaged but beautifully diverse E6 area within the London Borough of Newham. You will assist in delivering against the partnerships successful EMPOWER youth services commissioning bid to Newham Council. The service provides 10 weekly universal activities across East Ham over 49 weeks of the year for young people aged 9-19 including:

• Three outdoor MUGA sports sessions per week.
• Three youth hub session per week which includes branched off projects such as Junior Gym, screen acting, Muay Thai, healthy cookery sessions, calming crafts and sports.
• EKO Pathways after school delivery sessions, helping to support children with social, emotional, behavioural and mental health needs.
• Outdoor parks MUGA session
• Year-round trips and residentials
• Youth Theatre
• Delivery of three-week summer holiday scheme which involves volunteering placement with accredited Sports Leadership Award for 30 participants and employment for additional young people. This includes Stepping Up life skills training and social action campaign planning workshops.

You will be part of a team of people who are passionate about BDCA’s values of: INCLUDING all local young people by welcoming them into safe spaces and positively engaging with those who often get left out. CELEBRATING their creativity and skills so they have confidence and support to thrive despite their challenges. EMPOWERING them to step up and speak out as local leaders who make positive change in our community and beyond.

The Young Ealing Foundation’s vision is to ensure all young people in Ealing can access the opportunities and support they need to grow up and lead happy and safe lives, fulfil their potential and become a valued and listened to part of the local community. We work towards this by working with and in the community to empower small, local charities to thrive and flourish in order to enable sustainable, high quality service provision for children and young people and promote great youth work in all its forms.

As a small, place-based charity, we often find ourselves responding in dynamic ways to local need, whether of the children and young people in Ealing, or the grassroots charities who form our membership. This role would suit someone who gets excited about approaching opportunities in innovative ways and moving quickly to enact these. 

Our Ealing Young Champions programme has been developed over the last four years, and we have secured multi-year funding to run projects designed to engage and empower local young people to advocate for practical solutions to address the issues that they and their peers face. Whilst a core group has been established over time, the way the project is run will be set by the successful applicant according to their own experience of working with young people.

We are also about to begin an exciting new project, taking over a local Library and developing it as a hub for services for children, young people and families in Greenford, alongside a core library offer for the local community. The appointed person will be instrumental in engaging with local young people to ensure they have a say in how the building and services within it are developed.

Main Purpose of the role:

1. Manage the planning, recruitment and delivery of our Ealing Young Champions Youth Voice project

2. Advocate for and embed youth voice into the work of partners, stakeholders and members and identify new opportunities to develop youth voice and co-production programmes

3. Work with colleagues to set a strategy for embedding co-production in YEF’s organisational practice

4. To provide project management and support on youth engagement with the Greenford Library project

Please see attached role description and person specification for a more detailed breakdown of the role and skills needed to do it.

The Young Roots Casework Service aims to improve the life chances of young refugees and asylum seekers and to support them to reach their potential by accessing their rights and entitlements

POSITION OVERVIEW

The Avenues Youth Project is recruiting a part-time HR Manager who will work to manage all aspects of the employee lifecycle across our youth centre. This standalone HR position reports to the Chief Executive and will manage and continue to develop all HR practices and processes, working with the various managers to improve the quality of working life at The Avenues. This role is crucial in ensuring the organisation attracts, recruits, develops and retains high-performing team members.

Ideally you will have experience of working as an HR Manager, we recognise that some elements of the role can be learned. Therefore, this role could suit someone who has solid HR experience at an Administrator level but who is proactive and self-sufficient.

ABOUT THE AVENUES YOUTH PROJECT

The Avenues Youth Project is an exceptional youth club that guides disadvantaged children and young people to explore and develop new skills, connect with their peers and our trusted staff, and find their confidence. The Avenues offers free-to-access fun and meaningful after-school and holiday activities led by trained youth workers. Our excellent facilities include training kitchen, music recording studio, podcasting studio, arts and craft room, sports hall and classrooms. 

We currently have an active membership of over 1,100 children and young people, and are open 6 days a week, 48 weeks a year. We hold London Youth's Gold Award, the mark of excellence in our sector.

Our Vision

We believe that every child and young person should have the opportunities to realise their potential, whatever their life circumstances.

Our Mission

Our mission is to deliver high quality recreation activities and skills training to young people in West London, to help them fulfil their potential and boost their long-term outcomes.

Our Values  

Our values are:

1. SAFE + COMPASSIONATE  2. POSITIVE + JOYFUL  3. EMPOWERING  4. TRUSTWORTHY 5. COMMITTED to COMMUNITY

These values are at the heart of what The Avenues does and all staff are expected to live up to them at all times.

KEY RESPONSIBILITIES

Recruitment

Lead on recruitment, including drafting job descriptions, conducting interviews, and managing the selection process. Pre-employment (including Enhanced DBS) and Right to Work checks.

Support managers in attracting and retaining staff who have the necessary motivation, values, skills and tools to deliver.

Design and conduct induction programmes for new employees so that they feel valued and ready to “hit the ground running”.  Regularly review content to ensure that it is fit for purpose. 

Development and Retention

Develop and co-ordinate supervision and appraisal processes to ensure consistency and high performance

Develop a skills matrix and identify training needs on an individual basis and across the organisation.  Be responsible for building the training programme, including rollout and delivery (either in-house, or via approved external providers) so that employees receive relevant training in a timely manner on a regular basis. 

Work with line managers to identify the ambitions and goals of employees so that relevant career focused training can be delivered, enabling high retention for The Avenues.

Engagement

Staff wellbeing: champion and implement initiatives to support mental health, work-life balance, and team cohesion. Staff reward or other motivational scheme.

Instilling values across the HR process; from contracts to supervisions to recognition scheme.

Maximise Employment Hero/Swag to keep employees engaged and up to date.

Initiate and conduct bi-annual staff surveys

Reporting and payroll

Manage timesheets and ensure clocking in/out is correctly observed.

Work with Finance Manager on monthly payroll  

Analyse people related metrics and data to identify trends.  Provide regular reporting to the CE on various metrics and identify areas for improvement, along with recommendations.

Compliance

Liaise with HR provider to ensure compliance with latest employment legislation.

Ensure that all employee and freelancer contracts comply with current laws and policies. Set up and maintain employee personnel files.

In conjunction with HR provider, Neathouse, conduct regular reviews of employment policies and the Employee Handbook to ensure compliance and best practice.  Communicate any changes to the workforce as needed. 

Champion EDI across the organisation and ensure that EDI is embedded in all people related processes across the organisation.

In the event of conflict, to support both the employee and line manager by ensuring there is a process for dispute resolution that is legally compliant, and to help identify solutions.

Review and implement a plan to ensure compliance with the Worker Protection Act, to ensure that Avenues meet requirements and can demonstrate ongoing compliance.

Other reasonable duties that may be required to achieve business requirements.

Person Specification.

Past experience working in an HR role, preferably with CIPD5

Strong written skills with ability to draft policies, procedures and reports.

Good coaching and mentoring skills.

A proactive and can-do approach towards work tasks.

Open communication style, with ability to communicate at all levels in an organisation.

Up to date knowledge of UK employment law legislation.

Experience in recruitment and selection, including competency based interviewing and selection skills.

Experience in advising and supporting management of grievance and disciplinary investigations. 

APPLICATION PROCESS

Avenues Youth Project is an Equal Opportunities employer, committed to building an environment that celebrates diversity and tackles all forms of discrimination. We welcome applications from people from all backgrounds. Avenues Youth Project puts the safety of our members first. Candidates are subject to an enhanced disclosure and barring service (DBS) check, Right to Work checks and references.

To apply, please click Quick Apply and you will be asked to submit an email a CV and cover letter, explaining clearly why you are interested in the role and suited to it.

Closing date for application: 3rd November 2024

First stage of interviews: w/c 11th November 2024

Liberty is seeking an Infrastructure Manager to undertake a number of interesting short-term projects for a fixed term of 12 months to improve the efficiency of its operations.  The Infrastructure Manager will work closely with the Head of HR & Operations, Finance and Operations Director and external contacts to critically review several support systems and databases and recommend improved infrastructure at Liberty.

The successful candidate must have experience of having specified, sourced and implemented new database solutions in other organisations and a familiarity with a variety of monitoring, learning and evaluation frameworks, concepts, practices and procedures. An excellent project manager with experience of delivering projects to budget and on time and the ability to work with multiple stakeholders, motivating them through change, the successful candidate will be energised by delivering concurrent projects at pace.

Liberty fully embraces flexible working and is committed to employee development. We aim to encourage people from all backgrounds to work with us and are particularly interested in hearing from people from minority backgrounds and all socio-economic sections of society. Liberty supports hybrid working, with a minimum of two days per week in the Westminster office.

The deadline for applications is 5PM Monday 4 November 2024.

Applications received after this deadline will not be considered.

Please be aware that we do not accept CVs for this role. All applicants must complete the application form to apply.

First round interviews will be held on Thursday 21 November 2024

Second round interview will be held on Tuesday 26 November 2024

Apply via the job board on our website.

1-year fixed term contract, maternity cover

35 hours per week, minimum one day per week from office

Accountable to: Director of Operations & Membership Systems

PLEASE SUBMIT COVERING LETTER ALONGSIDE CV FOR YOUR APPLICATION.

Key Responsibilities:

Facilities and office administration

· Lead on all first aid and fire compliance duties

· Issuing and collating health and safety risk assessment forms to staff, organising fire, health & safety and first aid training as required

· First point of contact for staff re any office/building/equipment maintenance issues

· Liaise with landlord for office/building/equipment maintenance/health & safety matters

· Stationery, refreshments and printing replenishing and ordering

· Courier and postage bookings and arrangements

· Maintain a supplier contact list

· Processing, collating and reconciling credit card expenses

· Managing documents/files within the onsite storage area (crypt) and around the building

· Provide office induction to new staff, including requesting FPH/RCP passes, IT accounts, welcome pack including, IT & health & Safety induction and fire evacuation training

Events and Travel Administration

· Manage event registrations.

· Log and chase event registration RSVPs for external invites and issue joining instructions

· On the event day involvement and support including arranging set up

· Source venue space for FPH events and meetings to be held externally

· Identify and negotiate bulk accommodation for FPH events/conference

· Make travel and hotel arrangements for FPH Officers, Board members, Committee members and staff including taxi, rail, air and car.

· Identify, develop, implement and maintain administrative procedures/systems

Zoom administration

· Arrange zoom meetings and webinars as per requests, including sharing meeting details

· Log relevant meetings in the booking’s spreadsheet

· Host zoom meetings and provide support as required 

Membership Programme

· To provide administrative support to the membership team when required

· Assist with incoming membership queries/request

Workforce Programme (Revalidation & CPD) 

1. To support and administer the Faculty’s statutory duties relating to the revalidation of public health specialists including:

· monitoring and delivering the revalidation service

· responding to member and other queries in relation to revalidation.

· maintaining and updating the list of FPH revalidation appraisers

· liaising with external stakeholders, including the Academy of Medical Royal Colleges 

2. To support the development and delivery of a system of appraisal and revalidation for public health specialists from backgrounds other than medicine. 

3. To administer the Faculty’s annual programme of Continuing Professional Development (CPD) activity including:

· monitoring and delivering the annual programme

· maintaining and updating the CPD database

· processing annual CPD returns

· arranging annual training of CPD advisers

· supporting members in using the online CPD Diary

4. To administer the CPD annual review process including analysis of the review for the CPD Director. 

5. To provide administrative support to the CPD Committee including:

· organising and servicing meetings as required

· preparation of papers

· minute-taking and follow-up of action points

6. To deal with general enquiries and to assist with all routine tasks of the Education, Standards & Advocacy Department.

7. To deal with enquiries to a high level of customer service, replying, referring or responding as appropriate.

8. To liaise with colleagues elsewhere in the organisation to ensure good communication, coordination and collaboration.

9. Provide cover within the department as required and assist with general enquiries.

10.  Undertake any other reasonable activities as requested by the Deputy Chief Executive.

Person Specification

Skills and abilities

Excellent organisation and problem-solving skills = Essential

Excellent customer service skills and delivering a customer-centric service = Essential

Ability to communicate (verbal and written) in a manner that is fluent, clear and compelling to a range of audiences = Essential

Ability to successfully manage multiple work streams, including organising time effectively, prioritising workload and meeting deadlines = Essential

Ability to identify and solve problems or concerns constructively and creatively = Essential

Ability to identify opportunities for systems and processes to be improved to deliver solutions = Essential

Ability to develop processes and encourage others in their adoption = Essential

Ability to work as part of a team and support team objectives = Essential

Ability to understand and demonstrate commitment to the FPH’s Values, Ethical Policies and Equality & Diversity Policy and to ensure all activities are carried out within this framework = Essential

Experience & Qualifications

Proficient user of Zoom Meetings and Webinars and Microsoft Teams = Essential

Experience of working effectively within a team, developing effective and supportive relationships with colleagues = Essential

Experience of using a CRM (Customer Relationship Management) system (preferably Microsoft Dynamics) and Microsoft products e.g. outlook, word = Essential

Degree qualification or equivalent = Essential

Experience of working in a operations or facilities team = Desirable

Experience of working effectively in a Royal College or Faculty environment = Desirable

Experience of working in a membership organisation = Desirable

Skilled in data analysis and manipulation using tools such as Excel, Microsoft Dynamics = Desirable