Personal Assistant Jobs

About SHARe KNOWSLEY:
We are a vibrant and impactful charity dedicated to supporting people seeking asylum and refugees in Knowsley, Merseyside. Our mission is: ‘to help refugees thrive not just survive’ by empowering those who have faced unimaginable hardship in providing them with the tools, resources, and opportunities to rebuild their lives with dignity and hope. Through a range of vital services, we work tirelessly to ensure that the rights of refugees and people seeking asylum are protected, they get the necessary support, their voices are heard, and that their contributions are valued in society.

We are seeking a dynamic, compassionate, and visionary CEO who possesses a strong blend of strategic leadership and operational expertise to guide SHARe Knowsley into its next phase of growth. The ideal candidate will not only inspire and motivate teams but also bring proven managerial skills to effectively oversee day-to-day operations, ensure efficiency, and drive sustainable development.

If you:

• Believe everyone has the right to live their best life.
• Are passionate about supporting refugees and people seeking asylum to rebuild their lives.
• Have the commitment, the passion, and the management and leadership skills to lead an organisation that is making a real and lasting impact to the lives of some of the most vulnerable people in society.

Then we have an exciting opportunity for you to lead SHARe Knowsley through the next phase of our development and be at the heart of an organisation that truly makes a difference to the lives of some of the most vulnerable people in our community.

As Chief Executive Officer, you will have the chance to shape the future of SHARe Knowsley, expanding our reach and enhancing the support we provide to some of the most marginalised members of society. If you are a strategic leader with good managerial skills and a commitment to social change, we would love to hear from you.

Role Overview:
Reporting directly to the Trustee Board, as CEO, you will be responsible for providing strategic leadership, managing operations, and overseeing the overall development of SHARe Knowsley’s services. You will lead fundraising efforts and oversee the charity’s budget to ensure the long-term financial sustainability of SHARe Knowsley. You will lead a passionate and dedicated team of staff and volunteers, ensuring that our programmes are effective, sustainable, and aligned with our mission. You will also play a key role in building relationships with local partners, stakeholders, and funders, as well as advocating for the rights and needs of asylum seekers and refugees, promoting a positive and inclusive organisational culture.

Person Specification:
The ideal candidate will be an experienced leader with a passion for social justice and human rights. You will have a proven track record in a management and leadership role, preferably within the charitable or not-for-profit sector. Ideally, you will have experience of working within the refugee, asylum, or social care sectors. You should be a strategic thinker with strong financial acumen, excellent communication skills, and the ability to build partnerships and influence at all levels. A compassionate and values-driven approach to leadership, with a commitment to social justice and equality.

Job Details:

• Position: Chief Executive officer
• Location: Based in Huyton, and at times, at the drop-ins located in other parts of Knowsley; with an opportunity for hybrid working
• Hours: Full-time (37.5 hours weekly)
• Annual Leave: 25 days plus Bank Holidays and gratuity days over Christmas period

The main responsibilities of this role include: 

The Marketing and Communications Support role at Think Active is designed to elevate the visibility and engagement of the charity’s work across Coventry, Solihull, and Warwickshire. Working closely with the Marketing and Communications Lead, this role contributes to Think Active's mission by supporting a cohesive marketing strategy that drives digital engagement and builds community awareness around physical activity initiatives. Key responsibilities include content creation for social media, website management, and maintaining brand consistency. The post holder will capture and share stories that highlight Think Active’s positive community impact, aligning with values of inclusivity, kindness, and community benefit. This role’s success will be measured through increased brand awareness, compelling and consistent content across platforms, and digital performance analysis to support Think Active’s strategic objectives. With a flexible working pattern and a commitment to inclusivity, this position offers a unique opportunity to play a meaningful role in promoting physical activity and wellbeing across diverse audiences. 

Responsibilities: 

• Content Creation and Management: Assist in producing engaging digital content, including social media posts, website updates, and newsletters. 

• Brand Consistency: Support the maintenance of Think Active’s brand guidelines, ensuring consistency across all communications and marketing materials. 

• Digital Engagement and Monitoring: Track and report on digital engagement metrics to measure campaign effectiveness and suggest improvements. 

• Event Support: Attend and capture content (e.g., photos, videos, interviews) at events and meetings with partners. 

• Inclusivity and Accessibility: Ensure all communications promote equality, diversity, and inclusion and are accessible to diverse audiences. 

• Collaboration and Storytelling: Work with internal teams to transform ideas into engaging stories and content that aligns with Think Active's strategic objectives. 

Results Expected: 

• Increased visibility of Think Active’s work and impact through high-quality, engaging content. 

• Positive engagement growth across Think Active’s digital platforms. 

• Consistent brand presence and messaging that reflect Think Active’s mission and values. 

Safety Net is a charity supporting the recovery of those affected by rape, exploitation, sexual and domestic abuse across Cumbria. 

We offer free advice, support, counselling, therapy and group work to adults, children and young people who have been affected by abuse and trauma and provide trauma-informed care through a range of services designed to foster recovery and empowerment. 

We have a brilliant opportunity for a highly organised and effective Administration and Operations Lead to play a pivotal role in the smooth running of our organisation. You will be instrumental in ensuring day-to-day operations run effectively, allowing us to focus on providing crucial support to survivors of abuse. 

This role combines leading operations and administrative support with trustee liaison responsibilities.  It also encompasses management of a small team. 

You will have a demonstrable strong background in compliance, leading administration, delivery of services and process driven requirements in a robust and highly effective way.  To do this successfully you will also have developed communication, ICT and interpersonal skills, and have experience of leading operational processes, HR admin and data protection. Essentially, you will have a strong commitment to supporting our values and mission.

Key outcomes of the role are:

• Successful management of referrals for individuals affected by sexual and domestic abuse, ensuring processes are trauma-informed, and overseeing data collection and reporting.

• Effective development and implementation of systems to improve operational efficiency and effectiveness

• Accurate oversight and reporting on project progress, challenges, and proactive problem-solving.

• Total compliance with policy, procedure, and health and safety and legal requirements.

• HR administration, compliance and onboarding of new team members.

Closing date for applications: 9am Tuesday 10th December 2024

Interview to be held on Monday 16th and Tuesday 17th December 2024 in person at our Carlisle Headquarters.

What makes Goldsmiths unique?

Goldsmiths, University of London is a world-renowned university that has a reputation for rigorous and innovative academic work; creativity has long been our hallmark. Academic excellence and imaginative course content combine to make a place where creative minds can thrive.

About the Department

The Development and Alumni Office is a small, dynamic team responsible for building a culture of support for Goldsmiths, whether that is through philanthropy, volunteering or advocacy. Our fundraising activities support highly impactful projects that change lives and even save lives, and that reflect Goldsmiths’ values of civic engagement, social inclusion and educational excellence. 

The Alumni Relations and Regular Giving programme aims to build relationships that inspire alumni, colleagues and friends to support Goldsmiths through donations or volunteering. Through our multi-channel regular giving campaigns, we seek donations via single gifts, monthly direct debits and legacy gifts.

About the Role

This role will work closely with the Head of Alumni Relations and Regular Giving to implement the individual giving and legacy fundraising programme that will increase funds raised to support education at Goldsmiths.

The postholder will responsible for the project management of and writing copy for individual giving and legacy fundraising campaigns, and donor stewardship communications, via email, web, social media, and/or direct mail. 

About the Candidate

You will be able to demonstrate an entrepreneurial approach to identifying new opportunities and developing ideas. You will also be able to demonstrate the ability to project manage fundraising campaigns and build personal relationships with alumni donors. You will be skilled in writing engaging fundraising copy for email, web and print. Ideally you will have experience of individual giving and/or legacy fundraising from the Higher Education or Not for Profit sector. However transferrable skills from exceptional candidates looking to move into the Higher Education sector are also welcomed.

Benefits

We have generous benefits – an agile working environment, 28 days’ annual leave plus 6 paid closure days (4 at Christmas and 2 at Easter) plus all Bank Holidays, great transport links, a defined benefit pension scheme, support for professional development and a broad range of well-being initiatives such as staff choir, running club and creative writing classes. Goldsmiths, University of London is passionate about advancing equality and celebrating diversity.

We're looking for a kind, compassionate and resilient person to help and support our clients in their healthcare needs as they rebuild their lives after substance misuse.

You will be responsible for coordinating healthcare services for our male residents undergoing drug and alcohol treatment, including medication management, accessing GP and specialist services, and promoting overall wellbeing. The role involves both administrative and practical tasks, as well as direct involvement in helping residents manage their own healthcare needs alongside supporting their wider recovery and spiritual growth.

Whilst this is not a hands-on nursing role, a background in healthcare would be ideal, along with strong organisational and IT skills, and the ability to work collaboratively with medical professionals, with a commitment to providing high-quality and compassionate care and support.

A committed Christian faith is required to uphold the ethos and values of Yeldall Manor, and to support residents in their spiritual journey. Yeldall Manor is committed to safeguarding and promoting the welfare of its residents, and the successful candidate will be subject to a satisfactory enhanced DBS check. If you are in recovery, you must have a minimum of two years’ clean time.

This is a part-time, permanent position, ideally five mornings a week (8am – 11am and one full day).  For the right candidate, we can be flexible and will consider full-time hours.

If you're excited about this opportunity and feel you have the skills to help support the work we do, we’d love to hear from you. Please submit your CV along with a covering letter explaining your suitability for the role as outlined in the job description.We would like to fill this role as soon as possible so would welcome invitations to apply by Friday 29 November, 2024.

We look forward to hearing from you!

Service Manager (Care and Support Services)

We have a great opportunity for a Service Manager who will be responsible for running a safe operational management of Care and Support services.

Position: Service Manager

Location: Rochdale, Keswick Gardens, Greater Manchester

Hours: 37.5 hours

Salary: 35,137.71 (£36,358.34 is achieved after 18 months successful performance in the role)

Contract: Permanent

Closing Date: 23rd December 2024 – Although applications may close before the deadline, so please apply early to avoid disappointment.

About the role:

You will be working from one of the organisations supported services providing motivational leadership to empower and engage your team to deliver an outstanding service that puts customers first with responsibility for the safe operational management of care and support services.

Key responsibilities

• Leading and engaging a team
• Leading a service
• Housing and income management
• Supporting customers

About you:

We are looking for someone with:

• Experience of managing a team within a supported housing environment with a vulnerable and diverse group of customers
• Experience of working in challenging environments with the ability to plan, prioritise, organise tasks to achieve results
• Ability to listen and communicate clearly, encourage feedback and reflection, empower, motivate and gain improvements
• Have conflict resolution skills and be confident and consistent when making decisions
• Experience of reviewing, monitoring and evaluating outcomes in the delivery of support services
• Competent IT skills, including using databases, producing reports and other communications, and analysing key outcomes data to understand and drive service improvements

About the organisation:

A housing association with a difference – enhancing the everyday for all customers. For 90 years, they’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. 

They have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Their work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Benefits you’ll enjoy:

• Competitive pay & generous pension 
• 28 days holidays plus bank holidays
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits

The organisation values diversity in all its forms. They foster a workplace where all individuals are respected, empowered, and heard. Their commitment to inclusivity drives success and enriches the lives of customers and colleagues.

They are a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.

This role also falls under the Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview.

You may also have experience in areas such as Service Manager, Senior Service Manager, Junior Service Manager, Housing Service Manager, Housing and Support Service Manager, Homeless Service Manager, Housing Officer, Housing Adviser, Housing and Care Service Manager, Housing Support Officer, Housing Working, Social Housing Officer, Social Housing Service Manager, Rehabilitation Service Manager, Rehabilitation Service, Drug, Alcohol, Mental Health Service Manager, Mental Health, Recovery Worker, Recovery Service Manager.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Location: Perry Green, Hertfordshire (with occasional travel to Leeds)
Contract Type: Full-time (35 hours/week) or Part-time (28 hours/week)
Flexible Working: Up to 2 days/week remote working after induction

The Henry Moore Foundation, established by one of the greatest sculptors of the twentieth century and the largest artist-endowed grant-giving foundation in Europe, is seeking a Chief Finance Officer (CFO) to manage its day to day financial activities, lead its financial strategy and help to ensure long-term sustainability. This is a unique opportunity to combine accountancy expertise with the chance to work in an inspiring, creative organisation with an international reach—surrounded by the legacy of Henry Moore in the picturesque Hertfordshire countryside.

As CFO, the successful candidate will manage all day-to-day financial operations, play an active role in the Senior Management Team, provide financial information and advice to the Board of Trustees, and lead the finance team of two direct reports. The role offers the opportunity to help shape the Foundation’s financial future while working in one of the UK's leading art institutions.

About the Role

The CFO will manage the day-to-day financial processes of the Foundation, including preparing budgets, management and annual accounts, drawing up VAT returns, payroll, and managing cash flow, while ensuring compliance with financial regulations.

Key responsibilities include:

•  Leading financial strategy and planning to support the Foundation’s ambitions.
• Ability to combine a broad vision with detailed financial controls and understanding, balancing financial strategy alongside day to day processing
• Provide Trustees with the information and advice required to ensure effective corporate governance and financial viability
• Managing financial risks and ensuring compliance with relevant legislation
• Managing significant cash movements for optimum yield
• Handling the financial aspects of acquisitions and disposals
• Review and sanction all agreements relating to financial duties, such as contracts for services and information technology assets

What you will bring?

The ideal candidate will be a qualified accountant with at least 3 years of senior management experience, ideally within the charity or cultural sector. You will have a strong understanding of charity finance regulations, VAT, Gift Aid, and financial reporting. Adaptability and flexibility are essential qualities in this role.

Key qualifications and experience include:

• Professional accounting qualification (ACA, ACCA, CIMA)
• Minimum 3 years of senior management experience
• Expertise in charity finance regulations and VAT
• Experience in significant cash movements and cash flow forecasting
• Proficiency with accounting software (e.g., QuickBooks, BrightPay)
• Strong leadership, communication, and decision-making skills
• Understanding of investments and endowments is desirable

Why Join the Henry Moore Foundation?

• Inspiring Location: Work from Perry Green, a tranquil, creative environment surrounded by Henry Moore’s monumental sculptures, and where he created his iconic works.
• Impact: Contribute to the financial sustainability of a world-renowned cultural institution and be part of a dynamic, globally influential organisation.
• Flexibility: Up to 2 days of remote working per week after induction.
• Competitive Salary & Benefits: Enjoy a competitive salary, generous holiday, pension (12.5%) contributions, and professional development opportunities.

This is a rare opportunity to combine day-to-day financial management with financial leadership and a passion for arts and culture. If you are an experienced finance professional looking to make a meaningful impact, if interested please apply below.

How to Apply

Please submit your CV and cover letter (2 pages) outlining your relevant experience and why you’re the ideal fit for the role.
 

Deadline for applications:

Closing Date: Sunday 8th December

Longlisting: 12th December

Shortlisting: w/c 6th January

1st stage interviews: Thursday 16th January

2nd stage interviews: TBC

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.

It's a really exciting time to join Marie Curie as we expand the capacity of the social media team and have a refreshed brand and social strategy. We have a highly ambitious and creative team ready to rise to all the opportunities and challenges Social Media in 2024 brings.

The Social Team is made up of a Senior Social Media Manager, two Social Media Managers and a Social Media Assistant. We sit in a wider Brand and Engagement team that includes digital marketing, email and brand.

In this role you will be leading on content, managing the calendar and working with our wider teams on the planning and delivery of Marie Curie campaigns including the Great Daffodil Appeal and the Nobody Should Die in Poverty campaign. This role is vital to the organisation; collaborating with colleagues and key stakeholders across the charity to bring our brand, our services, and our mission to life online.

You will be responsible for:

Channel management and reputation: you will manage daily content across Twitter, Facebook, Instagram, Tik Tok and other social platforms with a combined audience of nearly 800,000 followers.

Social media strategy: you will also be responsible for the development of social media strategy for key campaign activity, e.g. Great Daffodil Appeal, National Day of Reflection, and brand campaigns, as well as ensuring social media is integrated into wider communications and marketing plans.

Content creation: leading on content across our national channels, you will work with colleagues in the PR, Content and Creative teams to plan and develop daily content.

Budget management and paid activity: you will lead on our organic paid strategy, working closely with our Digital Marketing Manager, and liaise with external agency on a weekly basis to review and refine our approach. You are the budget holder for this activity, including decision making to optimise best performing content and to maximise reach and engagement.

Regional strategy: you will lead on our regional social media strategy reflecting our aim to become a place-based organisation, working with key stakeholders across the nations, to ensure our local presence is engaging, vibrant and complements our national activity.

Key Criteria:

An experienced social media expert to bring insight, passion, and talent to the organisation and team.

Experience of social-first content development, across Instagram, Facebook, Twitter, Tik Tok, Linkedin and Youtube.

Proven ability in using data measurement and insights to improve and optimise social performance. Proven track record of developing, managing, and growing successful online communities
A degree is not essential for this role however we expect you to have previously:

Created, developed and delivered social media strategy and plans (including managing content, engagement, platform development and listening tools).

Managed a variety of key stakeholders, including leading on strategy in devolved nations where appropriate

Application & Interview Process

As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.

Close date for applications: 8th December 2024. We encourage early applications as we will be conducting screenings in advance of the deadline.

Salary: £34,500-£38,324 per annum pro rata

Contract:  Permanent, part time 14 hours per week

Based:  This role is predominantly home-based and can be based anywhere within the UK. You will be expected to travel to our sites across the UK occasionally. For those within commutable distance to London, you will have the option of working flexibly between home and in our modern open plan offices in Embassy Gardens (1 day per week in office).

Benefits you'll LOVE:

- Flexible working. We're happy to discuss flexible working at the interview stage.

- 25 days annual leave (exclusive of Bank Holidays)

- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Subsidised Eye Care
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.

- Industry-leading training programmes

- Wellbeing and Employee Assistance Programmes

- Enhanced bereavement, family friendly and sickness benefits

- Access to Blue Light Card membership

Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments.  Please email any requests to [email protected]

Senior Programme Manager – Early Careers Launchpad

£47,000 - £52,000 per annum

Fixed Term, 2 years

Location: Rhodes House in central Oxford (hybrid working)

We have an exciting, new opportunity for a Senior Programme Manager to join the Rhodes Trust, Oxford. This role will oversee a strategic initiative designed to empower young Rhodes alumni through comprehensive career development opportunities.

About the Rhodes Trust

The Rhodes Trust is an educational charity which offers Rhodes Scholarships to exceptional students from around the world to come and study at the University of Oxford. Our mission is to build a better world through global fellowship programmes that develop and connect compassionate, innovative, and public-spirited people committed to solving humanity’s challenges.

In recent years, we have also partnered with several other remarkable organisations to create the Mandela Rhodes Foundation, Atlantic Institute, Schmidt Science Fellows, RISE and Oxford Next Horizons.

The role

As the Senior Programme Manager for the Early Careers Launchpad, you will oversee a strategic initiative designed to empower young Rhodes alumni through comprehensive career development opportunities. This role requires a proactive leader with strong project management skills and a passion for nurturing young talent through innovative programmes and partnerships.

The role will be responsible for;

• · Programme Management and Delivery
• · Stakeholder Engagement
• · Mentorship Coordination
• · Workshop and Webinar Execution
• · Career Coaching and Work Placement Services
• · Entrepreneurial and Research Support
• · Role modelling the Trust’s organisational values of commitment, inclusion, belonging, growth and innovation.
• · Carrying out any other duties relevant to the role, as requested.
• · A deep commitment to the values, ethos and mission of the Rhodes Trust.

Please refer to the job description for more information on key responsibilities

Essential skills, experience and qualifications:

• · Proven Programme Management: Extensive experience in managing large-scale, multifaceted programmes, preferably in career services or alumni relations contexts, across multiple geographies and diverse audiences
• · Leadership: Demonstrated ability to lead complex projects, with a collaborative approach
• · Strong Network and Partnership Building: Established track record of building relationships with external partners and stakeholders across diverse industries
• · Event Planning Expertise: Proficiency in organising and managing both virtual and in-person events, with a keen attention to detail
• · Communication and Interpersonal Skills: Excellent verbal and written communication skills, with the ability to engage effectively with a diverse range of individuals and groups
• · Tech-Savvy: Comfortable using modern technology and digital tools for event management, such as Zoom and Eventbrite, and CRM platforms like Salesforce.
• · A bachelor’s degree is required; a master’s degree in business administration, education, or related fields is preferred.
• Other Requirements:
• · This role requires international travel to various regions, where you will be co-delivering programming and engagement activities with key stakeholders.
• · Flexibility in work hours, including occasional evenings and weekends.
• · Proximity to Oxford for on-site duties; however, partial remote work arrangements are available.
• · Commitment to the mission and values of the Rhodes Trust.

Benefits of working here

We are a global organisation and we use our deep connections across the world to bring together people of different backgrounds and viewpoints. We encourage our staff to challenge each other’s thinking and generate new ideas.

• · 30 days annual leave (pro rata) plus 8 bank holidays
• · Competitive pension scheme
• · Generous family leave schemes
• · Private health insurance
• · Employee Assistance Programme
• · Personal development opportunities
• · Additional benefits, such as free access to the University's gardens, parks, libraries and museums, and University staff discounts in shops across Oxford
• · Cycle to work scheme

· Electric car scheme

If you would like to find out more, please click ‘apply’ to view the full job description and to find the link to apply. Please send us your CV and a covering letter. In your cover letter, please answer this question: How would you approach building relationships with organisations across multiple sectors to support the career growth of Rhodes Scholars? What unique strengths or qualities would you highlight about Rhodes Scholars to help these organizations see the value in partnering with the Rhodes Trust? No more than 500 words.

Please note, this advert will close on 1 December 2024 and interviews will take place on: 5th and 12th December.

If you have any issues with submitting your application, please email the Recruitment team.

The Rhodes Trust is an equal opportunity employer. We warmly welcome applications from talented people of diverse backgrounds and appoint without regard to age, disability, gender, gender identity, gender reassignment, sexual orientation, pregnancy or maternity, parental status, marital or civil partner status, race, colour, ethnic or national origin, nationality, religion or belief.

We're looking for a kind, compassionate and resilient Support Worker to join our Young People service in Ealing. No personal care or experience is required, just the right values.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

This Support Worker role is on a 4 week rolling rota which includes a combination of early (8.00 - 16.00) and late (14.00 - 22.00) shifts including weekends. No sleep in's required.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Building supportive, trusting relationships with customers
Working proactively with other members of the team to handle the service caseload and administrative responsibilities
Supporting key customers to set personalised goals in the form of a Support Plan
Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
Proactively manage risk and safety both in and outside of their physical living environment
Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
Involving customers in the design, development and delivery of the service
Empowering customers to ensure they receive the service and benefits they are entitled to
Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively
Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
Adhering to all other Look Ahead's policies and procedures
Engaging in learning and development activity to increase knowledge and skills
Day to day instruction/ supervision of Assistant Support Workers/domestic staff/ Personal Support Assistants where appropriate
Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible
Open to feedback and self development
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours
What you'll bring:

Essential:

NVQ Level 3 or equivalent or wiling to work towards an NVQ
1 year experience working with young people
Desirable:

Experience of working in Ofsted regulated services
About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

The Youth Endowment Fund  

Recruitment Manager (12-months) 

Reports to: Assistant Director, People and Race Equity 

Salary:  £45,000 

Contract: 12 months Fixed Term 

Location: Central London, Hybrid* (see below) 

Closing date for applications: 8:00am Thursday, 5th of December 2024 

Interview dates: week commencing the 16th of December 2024 

We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.  

Over the next year we plan to significantly expand the teams focused on our Change work. As our Recruitment Manager, you’ll lead the recruitment process during this exciting period of growth, ensuring we bring in exceptional talent to help us achieve our mission. You’ll be working in a small and dynamic People team, collaborating with hiring managers and our Culture Lead.

Key responsibilities include: 

• Engage closely with hiring managers to gain insights into their teams and the specific skills and experience required. 

• Create recruitment campaigns that authentically reflect YEF’s values, are inclusive and attract a diverse and highly qualified pool of candidates. 

• Screen candidates for our roles and be the People Team representative on our interview panels. 

• Conduct a thorough review of the recruitment process to identify areas for improvement and efficiency. 

Person specification includes: 

• You’re experienced in every step of an effective recruitment process. 

• You have a knack for spotting great talent. 

• You’re passionate about delivering an amazing candidate experience. 

• You work well in a team and value collaboration. 

When applying for this role your cover letter must answer the following two question, within a maximum of 1000 words: 

1. Can you choose one of our values and share an example of a time when you demonstrated it in your work? 

1. Describe a time when you changed the way things were done in how candidates were recruited to make it work better. 

Download JD (link)  

Background

Chapter One is a dynamic, growing charity with a vision of a world in which all children have the literacy skills needed to thrive. Our mission is to close the reading gap by providing children with one-to-one support at the time they need it most. We work in eleven areas/regions of the UK and will support 3250 children in 2024-25.

Our unique Online Reading Volunteer programme pairs struggling five to seven-year old (KS1) readers with reading support volunteers who are working professionals. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.

From a school perspective, online reading volunteers provide direct, meaningful literacy support for up to 10 pupils per class. The programme is particularly suitable for communities where it might be challenging to find parents and other volunteers who can commit to physically visiting schools to boost reading.

Job Summary

Chapter One is seeking a Manchester Programme Manager who is an excellent communicator and is able both to motivate and support schools and teachers to implement our online reading volunteers programme, and also to ensure that the programme’s impact and benefit to children facing disadvantage communities is maximised throughout the academic year.

The post is ideal for someone looking for part-time, flexible, term-time only work from a home base, but who is also able to travel frequently around the Greater Manchester area to visit schools.The postholder will be joining a team of established Programme Managers (also part-time) who work in different parts of the UK and will need to have some flexibility to work additional hours during busy autumn months, and conversely to work fewer hours during quieter periods of the year. The weekly hours for this role (currently 12-14 p/week) are likely to increase in future.

Key Responsibilities:

• Effectively explain Chapter One’s online reading volunteer programme and its benefits to school leaders and teachers

• Install, setup and maintain Chapter One equipment in participating classrooms

• Fully understand the operation of the Chapter One platform and database and communicate this to others

• Organise and conduct initial teacher training and follow-up

• Ensure a smooth initial launch of Chapter One’s programme in every classroom

• Liaise with colleagues performing technical and volunteer support roles

• Through regular visits to/contact with schools, provide on-going embedded professional learning and support to teachers throughout the year as needed

• Proactively monitor classroom adherence/fidelity to the Chapter One model, including systematic review of data reports and volunteer feedback, taking proactive action to resolve problems that arise

• Analyse and manipulate data (largely in Google sheets) to produce reports and identify trends

• Create monthly data summaries for all participating classrooms

• Lead annual review meetings for senior leadership at participating schools

• Support programme monitoring, evaluation and research as required

• Coordinate in person and virtual school ‘visits’ of volunteer teams to classrooms where necessary

• Liaison with corporate partners as required

• Weekly communication and status updates with Senior Programme Manager(s) and wider team

• As a new school year approaches, secure commitments from returning schools and find and target new schools to join Chapter One’s programme

Role Requirements:

Essential

• Highly motivated individual with excellent interpersonal and organisational skills
• Proven track record of working at a senior level in education, project management or a related field
• Proven strength in both written and verbal communication
• Highly IT literate, with excellent computer skills, able to troubleshoot software issues and adept with Google suite
• Ability to manipulate and analyse to draw useful conclusions to improve programme delivery
• Proven ability to work independently
• Self-starter and quick learner
• Ability to adapt and embrace a changing environment
• University degree
• Ability to drive and access to a car for work purposes

Desirable

• Teaching/education experience with primary age children

Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.

Chapter One is committed to safeguarding children and young people. All postholders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.

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