Peer Support Jobs

The Hepatitis C Trust has developed projects nationally whereby peers use their lived experience of injecting drug use and hepatitis C, to provide education and training to service users and staff in drug and alcohol, hostel and homeless services, increasing hepatitis C awareness, access to testing and referral to treatment, for people living with hepatitis C. 

Do you have experience of working in drug or other community services and with volunteers? Have you been affected by hepatitis C, or have you supported anyone who has hepatitis C?

We are looking for a passionate and skilled peer lead who has excellent communication and organisational skills.

Working under the guidance of the Peer Programme Manager and as part of the wider team programme to eliminate hepatitis C, the Peer Support Lead will provide volunteer peer support, coordinate the delivery of educational workshops, promote and provide hepatitis C testing and prevention interventions across community settings, and ensure that patients are supported throughout hepatitis C treatment and care.

This post will require extensive travel across the region and it’s desirable the post holder holds a clean driving licence and have their own vehicle for work related travel.

Job Title: Peterborough and Fenland Paid Peer Supporter

Salary: £20,800.00 (FTE)

Working Hours: 18 - 21 per week

Contract: Fixed Term until 31st January 2026

Location: Peterborough and Cambridgeshire Based with occasional home working

Benefits:  NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holiday (pro rata).

About us at the NCT

A lot of people know NCT for our antenatal classes, and we want to continue to support as many parents and families as we can to access evidence-based information. But we are also much more than this. We are a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors. We run thousands of free community activities and events across the UK, led by our fantastic volunteers and peers. And we support women and families facing specific challenges, such as social isolation, feeding difficulties or poor mental health.

Our NCT Birth Feeding and You project is commissioned by Peterborough City Council and Cambridgeshire County Council, to offer infant feeding and emotional wellbeing support across the region in both community and hospital settings. The support is delivered by staff and volunteer peer supporters.

We are seeking a capable paid peer supporter to be responsible for providing peer support to families in our community groups, at other community venues and occasionally in the postnatal wards in Peterborough and Cambridgeshire.The post holder will be working out in the community. It will include daily travel across the Cambridgeshire region (expenses will be reimbursed). Homeworking is required to complete administrative duties.

About the Role

Working closely with the NCT Birth Feeding and You team, you will be responsible for providing peer support to families in community settings and occasionally postnatal wards across Peterborough and Cambridgeshire.

Some of the key responsibilities of the role include:

• • To provide breastfeeding and perinatal peer support to parents and families in line with the NCT peer support code of conduct.
  • Support in delivering inductions for volunteer peer supporters.
  • To report any concerns or additional support needs of women to the NCT management team and/or Infant Feeding Lead for referral onto partner agencies as appropriate.
  • To attend regular supervision/support sessions.
  • To provide follow up support to women who request it, via telephone call 48 hours post discharge from hospital.
  • Collecting data as and when required including case studies and narrative of work on the wards.
  • Follow designated Safeguarding procedures.

You must have good communication skills and be able to build relationships and create a rapport with a wide range of people easily. This is a large project and covers multiple locations so you must be able to confidently prioritise your own work, be highly organised and able to work independently.

Being able to make decisions and respond appropriately to our staff, peer supporters and parents and other external stakeholders is essential, alongside good IT skills– including Outlook, Word and Excel – and you must have good attention to detail.
 
It is essential for this post that you undertake the training to become an NCT Breastfeeding Peer Supporter. This requires breastfeeding experience of at least 3 months. The training can be undertaken within your working hours. Additional training will be provided, covering emotional wellbeing and perinatal support.

The role is 18 - 21 hours per week, and can be split across 4 or 5 working days however, could include occasional evening and weekends. This is a community-based role, with regular travel across Peterborough and Cambridgeshire and some homeworking to complete administrative duties.

About you

• Can you work at pace and juggle a number of different priorities?
• Are you passionate about supporting families to reach their parenting goals and contribute to their positive wellbeing?
• Do you want to join an amazing Charity that supports parents across the UK?
• Would you like to be part of an amazing team of passionate staff?

 
What we offer

We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.  More details about our Equity, Diversity and Inclusion action can be found here.

We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process. 

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability. 

The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.

Closing date: 11.59pm 02/01/2025

Job Title: Peer Support Coordinator

Reporting To: Peer Support Team Leader

Location: Hybrid (Our offices are based at Phoenix Brewery, W10 6SZ)

Contract: Full Time, Permanent 

Salary: £24,000 per annum 

Benefits:

• Enhanced policies including 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Competitive pension;
• Remote and flexible working;
• Excellent opportunities for training and career progression.

Closing date: 12th January 2025

Job purpose: To manage the delivery of a volunteer-led, one-to-one Peer Support service providing
emotional support, peer support and appropriate signposting and resources

Key Responsibilities

• Supporting The Mix’ volunteer body to deliver high quality one-to-one support services safely and efficiently
• Overseeing appropriate risk assessment and making decisions about when to breach confidentiality and provide relevant information to the police
• Assisting with the running and development of shift support and on-going training for Peer Support Volunteers
• Overseeing effective shift management including matching volunteers to service users based on
  lived experience
• Ensuring appropriate training and development of volunteers with our Youth Engagement Team
• Ensuring implementation of relevant policies and procedures, so services are delivered to the highest quality
• Contributing data analysis to ensure services continuously respond to service user needs
• Quality assurance of volunteers on the Peer Support Service
• Supporting reflective practice, self-care and a culture of continuous development
• Volunteer Management including regular check-ins and development of volunteers
• Resolving operational issues in the delivery of one-to-one support services
• Supporting coordination of the management of regular and or concerning contacts
• Providing one-to-one Peer Support sessions as required
• Engaging volunteers on shift to create a meaningful, engaging and positive experience in the Peer Support Space
• Supporting volunteers with tech and troubleshooting as required

Person Specification

Essential

• Experience or interest in delivering support services via digital channels
• Lived experience of mental health needs and/or being part of a marginalised/protected community and/or having supported someone with this and/or having used services directly
• Lived experience of navigating issues such as bullying, relationship breakdowns, navigating exams and the education system, being a young carer, etc
• Passionate about supporting people who might be experiencing issues such as sociological, emotional or financial distress
• Experience of delivering support services to under 25s
• Ability to manage multiple tasks simultaneously, to work flexibly and to work calmly under pressure
• Ability to maintain effective boundaries while delivering a service with empathy
• Ability to carry out objective risk assessments, liaising with emergency services as needed
• Strong demonstrable interest in the issues which affect young people
• Proven ability to deliver continuous improvement to services in response to service user need
• Understanding of how to retain, train, motivate and develop volunteers
• Good understanding of safeguarding, confidentiality and safe working practices
• Self-starter with the ability to work on own initiative and as an active team member
• Excellent written and oral communication skills

Desirable

• Passionate about supporting young people with the tools, resources and skills to harness their own recovery through resilience building
• Line management or volunteer management experience
• Experience of multi-channel support services including email and webchat
• Experience of using Salesforce or equivalent VOIP/CRM systems
• Project management experience

We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.

About the role

Do you have lived experience of mental health difficulties? Are you able to inspire hope and belief for others that recovery is possible?

Peer support workers use their own lived experience of mental health problems to support, inspire and accompany patients on their recovery journey. You might meet people for a coffee and a chat in an informal setting, go for walks, help people to join groups, accompany them on a bus or train for an appointment, or anything else that will help them meet their goals to improve wellbeing.

You will work in the primary care mental health team at Coastal Medical Partnership, a network of GP surgeries in New Milton, Barton-on-Sea and Lymington. The team works with patients with mild or moderate mental health difficulties. The team includes a GP, mental health practitioners and Solent Mind wellbeing assessors. You will consider together which patients under the care of the team would be suitable for peer support as part of their recovery.

Hours: 22.5 hours per week.

About you

Tell us in your supporting statement how you meet the person specifications found in the job description. We are especially interested to hear how you can use your lived experience of mental health difficulties to help others in their recovery journey.

About us

We're Solent Mind! We’re part of a network of over 100 Local Minds who tailor trusted mental health services to our communities. We set our own strategies and partnerships and rely on the support of our brilliant local fundraisers.

We collaborate with Mind to make sure their pioneering campaigns, information and research make a difference in Hampshire. Together, we make better mental health possible both locally and nationally.

Benefits 

Our Gold Award for Workplace Wellbeing Index 2022/2023 and being a Mindful Employer reflects our commitment to our lively, friendly teams. We empower our people to have a voice, discover new opportunities and develop their careers. In addition to knowing you’re making a difference, you’ll also enjoy excellent benefits, including:

• Flexible working to promote a healthy work/life balance
• 25 days’ annual leave rising incrementally to 30 days per year (pro rata for part-time)
• Pension plan
• Employee Assistance Programme
• Season ticket and cycle-to-work scheme

If you’re ready to join the fight for mental health, visit our website to find out more and apply.  

Closing date: Monday 6 January 2025.

Interview date to be confirmed.

Posts may be subject to a relevant DBS check.

Solent Mind welcomes applications from all the communities in which we work. Appointments are made on merit.

Registered Charity No: 1081116. Registered with Limited Liability in England and Wales No: 4004500.

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

Peer Support Outreach Worker (Serious Mental Illness)
Post no: 623
Location: Milton Keynes
Contract type: 12 Month Contract
Hours: 12 hours per week (Mon, Tue, Thurs hours TBC)
Salary: £23,088 per annum, FTE (actual salary £7,488 per annum)

We are searching for new Peer Support Workers with lived experience to join our new peer support service. The role involves facilitating Peer Support groups to enable and support individuals with Serious Mental Illness.

Our peer support and recovery services are a key element of the services we offer, and we are looking for someone who can use their own lived experiences to provide support to help individuals achieve their goals. If you feel like you would be suitable for this role, we can’t wait to hear from you.

Service Delivery

• Facilitate Peer Support groups to enable and support individuals with Serious Mental Illness to get their 6 physical health checks and in turn, achieve the service’s KPIs.
• One to one navigation to enable and support individuals with Serious Mental Illness to get their 6 physical health checks and in turn, achieve the service’s KPIs.
• Where appropriate, support clients to access other services within Mind BLMK.
• Encourage and support client engagement with Mind BLMK through the influence and participation process, Guarantor Membership, and training opportunities.
• Identify and build good working relationships with Central and North West London NHS Foundation Trust, community groups, relevant services and activities for partnership work and signposting as well as keep updated information about them.
• Establish and maintain effective working relationships with the Mind BLMK team and relevant key post holders.
• Contribute to maintaining an effective volunteer workforce for the service in line with Mind BLMK’s HR policies, procedures and guidance (workload planning and support).
• Carry out Cash Handling, Health and Safety and Data Collection responsibilities as directed by the Team Leader in line with Mind BLMK’s policies, procedures, requirements and guidance.

Entitlements/benefits:

• 25 days Annual Leave plus Bank Holidays
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Westfield Health Plan – includes access to everyday healthcare and indemnifies towards the cost of routine health care.
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: 5pm on Tuesday 7th January 2025
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

An opportunity to really make a difference. 
Peaches Womb Cancer Trust was founded in 2020 by a team of enthusiastic and dedicated researchers, doctors and nurses working alongside Professor Emma Crosbie. Since then, the original founders have been joined by invaluable volunteers and 2 staff members to ensure we can raise awareness, support patients, fund and promote womb cancer research.

Womb cancer, also known as endometrial and uterine cancer, is the most common gynaecological cancer in the UK. Affecting approximately 9,700 people annually, most are diagnosed over 50 years of age and have gone through the menopause, but womb cancer can affect younger women too. When diagnosed at an early stage, womb cancer is often treatable: when diagnosed at early stages, 1 and 2, the survival rate is 92%. However, when the disease is diagnosed at later stages, 3 and 4, the survival rate reduces to 15%. Currently 1 in 5 women, or people with a womb, are diagnosed at advanced stages. Latest figures show that the equivalent of 27 people every day are receiving a new womb cancer diagnosis and 7 people are dying from this disease every day in the UK. Peaches want to change that and save lives. We can't think of a better way to spend your time and deploy your skills. 

We are looking for a knowledgeable, diligent and skilled CNS to help develop and provide support services.

Role overview

Over the next 12 months, we have exciting plans to enhance the support services offered by Peaches to ensure we can meet the diverse needs of those affected by womb cancer. We envisage support services delivered will build upon our current monthly virtual peer support coffee mornings to include more bespoke and frequent meetings as well as an online peer support group, online peer events and some in-person events. Remote working contract for 12 hours per week on a 12 month contract. We may request that you attend in person strategy meetings in Manchester on a quarterly basis and some in person support events

Key responsibilities

Development of support services including an online peer support group, online peer support events, webinar series and in person events.

Manage support queries, set up of online events and peer support group including set up and moderation with assistance from charity staff...

Assisting in the development of content related to support services to include in monthly newsletter and social media.

Support the development of medical information pages on website and in print literature.

Help to facilitate the expansion of our network of CNS and healthcare professionals with an interest in womb cancer. Develop relationships to ensure appropriate signposting to charity and national awareness of support services offered through attendance at relevant conferences and events.

Ensure safeguarding of those requesting support and participating in peer support services.

We are looking for someone with the following:

Band 7 qualified Cancer Nurse Specialist with experience of caring for those affected by womb cancer

NMC registered

Previous experience of caring for others in a sensitive manner

Up to date knowledge of womb cancer

Previous experience of facilitating one to one support

Previous experience of facilitating group sessions is desirable but not required

We would love you to demonstrate your skills and experience in the following areas:

Compassionate, empathetic and non-judgemental approach to all service users.

Commitment to maintaining continued professional development.

Excellent time management skills

Self-motivated and pro-active, with the ability to work as part of a team.

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

This role offers an exciting opportunity to join our London Wide service as a member of Crisis’ Housing First team. Working across London the team delivers person-centred, flexible, open-ended packages of support, advice and assistance to people who are/have been homeless for many years and who have been multiply excluded from services.

Location: Based at Crisis Skylight London, 50 – 52 Commercial Street, E1 6LT with a possibility to work from home in line with Crisis’ Hybrid Working Policy. This role would require you to travel around London doing outreach.

About the role 

As a Housing First Peer Support Worker will deliver high quality peer support in line with Housing First principles. You will establish open and trusting relationships with people who are and have been homeless, enabling them to access and sustain accommodation and enable exercise choice and control over their lives.

About you 

To be successful in this role you will be able to deliver non-judgmental, peer support using your own lived experience of substance use and/or alcohol dependency to support and empower people with long histories of homelessness and who are multiply excluded. 

We are looking for someone who’s values and behaviours align with Housing First’s key principles and can work in a non-judgemental way. You will understand how traumatic experiences can impact a person’s wellbeing and will support members to focus on their strengths, goals, and aspirations.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.  

As a member of the team, you will have access to a wide range of employee benefits including: 

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. 
• Pension scheme with an employer contribution of 8.5% 
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave. 
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm 
• Wellbeing Leave to be used flexibly 
• And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply? 

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 12 January 2025 23:55

Interview date and location: Wednesday 22 January 2025 in person at Crisis Skylight London, 50 – 52 Commercial Street, E1 6LT

Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.

We are looking for people to deliver our Being Dad programme of peer support for expectant and new dads, or those with parental responsibilities, in the perinatal period (pregnancy to two years). 

As a Sessional Project Worker, you will help co-facilitate our ‘Being Dad’ groups and drop-in sessions with our peer support volunteers. Within these groups, you will provide a safe space for men to share their experiences and the challenges that come during the first years of parenthood.

This is an exciting role offering the opportunity to be involved in frontline delivery of groups, as well as using your own lived experience to input into development of the project.

You will be an effective communicator with experience of delivering groups or workshops. Your exceptional organisation skills will support the successful delivery of the project and ensure that it is evaluated effectively.

We particularly want to hear from men from a range of backgrounds and those who have supported a partner through perinatal mental health issues.

We ask that you:

• have good communication skills and group facilitation experience.
• appreciate the pressures and stresses facing men during pregnancy and as new parents.
• are reliable, consistent and dependable.

Points to note:

• This role will involve travel across the borough Greenwich, with the option of also attending groups in Bromley and Lewisham.
• Groups may take place on weekday and Saturday mornings in community venues, and online in the evenings.
• You must be available to deliver full four-week programmes.

Closing date: Thursday 9th January (11:59pm)

Interview date: Tuesday 21st January

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

The Hepatitis C Trust is the UK patient-led charity for hepatitis C. The arrival of highly effective drugs allows us to cure almost everyone who has access to them. We now have an unprecedented opportunity to eliminate hepatitis C by 2030.  

We are looking for a passionate and skilled Peer Coordinator who has excellent communication and organisational skills to join the Team. Creativity and innovation welcome!

Do you have experience of working with marginalised people in the community in particular, supporting people from addiction into treatment and health care? Have you been affected by hepatitis C or have you supported anyone who has hepatitis C? 

You will work closely with the University College London Hospital Find & Treat team supporting all aspects of the service, including, testing, publicity, awareness and driving the outreach van. Driving licence essential.

Do you imagine yourself coordinating an innovative, change-making project for a leading human rights charity? Do you want to use your skills to build on the initial success of our trailblazing app and take it to new markets? If this is you, then apply to join us as Zoteria Coordinator at Stonewall.
 
Stonewall is a human rights charity. We stand for lesbian, gay, bi, trans, queer, questioning and ace (LGBTQ+) people everywhere. We imagine a world where all LGBTQ+ people are free to be themselves and we can live our lives to the full. Over the last 30 years, we have helped create transformative change in the lives of LGBTQ+ people in the UK. Our campaigns drive positive change in public attitudes and public policy. We ensure LGBTQ+ people can thrive throughout our lives by building deep, sustained change programmes with the institutions that have the biggest impact on us, whether we're learning, working, praying or playing sport.
 
As Zoteria Coordinator, you will be a key part of a team of driven, passionate people who deliver our international project work. For this role we are looking for someone who can jump straight in to build relationships with colleagues in the UK and at our global partner organisations, and work collaboratively with them on the roll-out of the Zoteria app and its ongoing promotion. An understanding of data protection and associated safeguarding risks would be beneficial as you work with the Global Project Manager to plan how our data can be used as evidence in advocacy work and policy change efforts.
 
As well as keeping track of day to day expenditure, you'll be managing a range of suppliers and ensuring invoices are paid promptly. You will make recommendations on future markets for Zoteria, backed up by evidence of need and opportunity. And you will need to take pro-active approaches to fostering creativity among the wider Zoteria group as you all design activities together.

This role is offered as a 6-month fixed term contract.
 
Our people make up a vibrant, dynamic community. Lots our staff have a personal investment in the work we do, and we come from a wide range of backgrounds. We're proud of this diversity, and of our support for one another – in our teams, our network groups, and our friendships.

Location: London
Contract Type: 6 MonthsFixed Term Contract
Hours: Full time
Salary: £29,808 - £33,500
              
Closing Date: 5 January 2025

You may also have experience in the following: Project Support, Project Assistant, Project Coordinator, Project Administrator, Project Management, etc.

REF-218640

Do you want to make a positive difference to the lives of others

Barnet Mencap has been improving the lives of individuals with learning disabilities and/or autism in the London Borough of Barnet for over 50 years. Our services include supported accommodation, leisure activities, learning programs, and expert guidance, all focused on equal opportunities and safeguarding. We are committed to supporting people to live fulfilling and independent lives.

The Role of the PEW is to gather feedback from current service users of forensic inpatient secure hospital services and ultimately improve conditions for the patients.

In order for the PEWs to carry out their role, we are looking for someone to provide them support.

The Support Worker will assist a Peer Engagement Worker who is employed by Barnet Mencap in collaboration with the North London Forensic Collaborative (NLFC).

We are looking for someone who is caring and compassionate, non-judgemental and organised

The post holder will need to be able to build a rapport with their client, ensure they arrive for work in a timely and safe manner, are able to record their findings and decompress after being on the ward.
the post holder would need to liaise with both staff at Barnet Mencap, the NLFC as well as the Peer Workers support team.

The Peer Engagement Worker has a learning disability and/or autism and will independently travel to Barnet Mencap’s office. The Support Worker’s role will focus on assisting with travel to and from two psychiatric forensic hospitals: Chase Farm Hospital and the John Howard Centre, ensuring a safe and comfortable journey

About us

Established in December 2013, Betknowmore UK’s mission is to address gambling related harm in UK communities. We are the leading provider of gambling support and training services.

We exist to provide support and training services that prevent and address personal and societal harms caused by gambling. Together we aim to raise awareness, deliver support services and, through education, create more understanding about gambling harm.

About the role

Betkwnowmore UK, in partnership with The Massachusetts Council on Gaming and Health are collaborating on a project called the Gambling Recovery Information Network (GRIN). The initiative emphasizes the importance of people with lived experience, their personal narratives, data-informed programming, and collaboration amongst organisations with a shared vision.

We are seeking a dynamic and experienced Coordinator to lead our new global peer support initiative. This role will be crucial in establishing, maintaining, and expanding our network of peer specialists with a focus on our partnership with the Massachusetts Council on Gaming and Health.

• Training content creation

• Program development

• Deliver training programs

• Safeguarding of Peer Support Specialists

Person Specification

Qualifications or Relevant Experience

• Professional experience in a similar role, preferably in addiction support services with international exposure

• Desirable professional qualification in training delivery to adults (Level 3 or higher)

OR/AND lived experience of addiction and recovery (with at least two years of sustained recovery)

• Strong understanding of recovery principles and peer support models

• Excellent communication and interpersonal skills

• Ability to work flexibly and respond to diverse needs across different cultures

• Experience in volunteer management and training delivery

• Proficiency in project management and budget reporting

Essential Skills & Knowledge

• In-depth understanding of safeguarding practices for children and adults

• Commitment to equal opportunities and anti-discrimination principles

• Ability to maintain clear and consistent boundaries

• Strong organizational and time management skills

• Proficiency in data management and reporting

• IT literacy

• Knowledge of international community resources and support services

• Cultural sensitivity and ability to work effectively in diverse internationa contexts

For full details please see the job application pack provided.

To apply

Please submit your CV and a cover letter detailing your relevant experience, your passion for peer support, and your vision for international collaboration in this field.

The Worker Support Centre (WSC) is a Scotland based charity that promotes decent work and prevents exploitation. We support marginalised and isolated workers in labour sectors where there is a high risk of abuse and exploitation. We work in partnership with workers to build power to secure and advance workplace rights. We prevent human trafficking for forced labour by acting to reduce the risks of worker exploitation. WSC values include: respect for human rights, representation, transparency, equality and innovation. 

WSC support includes advice, mediation, advocacy and assisted reporting to enforcement agencies. Our worker engagement informs policy change activity to address harms faced by those in high-risk work. In 2023 and 2024 WSC activities were targeted at workers in seasonal agriculture on the UK Seasonal Worker visa (SWV). During this time, we provided advice, support, and information to 1031 people in relation to the SWV. 

About the role

This role is focussed on advancing seasonal agricultural workers’ rights by supporting WSC’s peer engagement work including actively conducting outreach to workers and facilitating worker education and power sessions. In this role you will support WSC meet two of its four core objectives to work together with workers to claim spaces for power and representation in decision making; and to build the field of knowledge about workers and their experiences to influence policy. This role will work closely together with our Peer Engagement team and Outreach Caseworkers.

WSC strives to achieve representation of individuals with lived experience of the issues on which we work at all levels of our organisation and actively promote applications from individuals with experience of the issues on which we work. For this role we would especially welcome applications from individuals with experience of working in seasonal agriculture.

Main tasks and responsibilities

Peer engagement and outreach

· To conduct social engagement and outreach activities in person and remotely.

· To contribute to the development of WSC’s programme of activities to build worker solidarity.

· To ensure that those in need of support access WSC’s Casework service, and/or are signposted to available services, including legal advice.

· To contribute to and translate information for communication with workers, on their rights and entitlements and to support WSC Worker Power work.

· To monitor and respond to email, phone and message enquiries from workers.

· Support workers to access external services when needed

· Liaising with community and civil society organisations to build strong community networks

Participation

· Support participatory analysis workshops with workers to jointly analyse concerns articulated in order to establish standards workers would like to see upheld for seasonal workers.

· Actively support workers to engage in advocacy, including by providing worker-centred briefings on advocacy processes and meetings, ensuring meaningful participation and leadership by workers.

· Engage with workers via social media and other online tools, through clear communications outputs.

General

· Support the whole organisation goal to integrate workers in all our work at all levels of the organisation.

Person Specification

1) KNOWLEDGE AND TECHNICAL SKILLS

• Understanding of how NGOs operate, and knowledge of the issues on which WSC works: labour rights, migrant rights, organising, anti-trafficking and human rights.
• Experience in worker organising, engaging with workers and upholding labour rights.

2) QUALIFICATIONS

• Degree level in public policy, law, or human rights or equivalent experience.
• A valid UK Driving license

3) EXPERIENCE REQUIRED

•  Experience in labour organising or worker support - 2 years
• Experience of engaging with people with lived experience of the issues on which the organisation works and ensuring they are involved in decision-making processes - 1 year
• Use of equipment and case recording systems & Standard Microsoft Office suite - 1 year
• Fluency in English (verbal and written)
• Working competence in Russian and/or a Central Asian language
• Experience of work in a precarious labour sector (eg seasonal agriculture, social care, or other)
• Experience of work in seasonal agriculture
• Experience of developing and facilitating workshops/educational events- 1 year
• Experience of facilitating public outreach sessions/events - 1 year 
• Experience of building and developing relationships with community and civil society organisations - 1 year
• Experience of communication to wide audiences via a range of social media platforms (eg Tik-tok, Instagram, Telegram, X, Bluesky) - 2 years

4. PERSONAL QUALITIES

• Enthusiastic and committed to advancing workers’ rights.
• Empathy with workers in high-risk labour sectors and the work of WSC.
• Strong work ethic: A self-starter with high-energy levels, ability to use own initiative, prioritise, make decisions and implement them, function to deadlines.
• Ability to build and maintain collaborative and respectful relationships across the organisation and with workers.
• Ability to work flexible hours as required, to travel and spend occasional nights away from home. 
• Sound understanding of equal opportunities, data protection and confidentiality. 

The outreach work WSC undertakes is based in Scotland and therefore you will need to be based in Scotland.

Applications to consist of a CV and supporting statement no longer than one side of A4 outlining how you meet the skills and experience required

The Worker Support Centre (WSC) is a Scotland based charity that promotes decent work and prevents exploitation. We support marginalised and isolated workers in labour sectors where there is a high risk of abuse and exploitation. We work in partnership with workers to build power to secure and advance workplace rights. We prevent human trafficking for forced labour by acting to reduce the risks of worker exploitation. WSC values include: respect for human rights, representation, transparency, equality and innovation. 

WSC support includes advice, mediation, advocacy and assisted reporting to enforcement agencies. Our worker engagement informs policy change activity to address harms faced by those in high-risk work. In 2023 and 2024 WSC activities were targeted at workers in seasonal agriculture on the UK Seasonal Worker visa (SWV). During this time, we provided advice, support, and information to 1031 people in relation to the SWV. WSC is now embarking on a new project to engage workers in health and social care to advance care workers’ rights through worker education and power sessions. 

About the role

This role is focussed on advancing care workers’ rights by supporting WSC’s peer engagement work including actively conducting outreach to workers and facilitating worker education and power sessions. In this role you will support WSC meet two of its four core objectives to work together with workers to claim spaces for power and representation in decision making; and to build the field of knowledge about workers and their experiences to influence policy. This role also includes handling a small caseload, providing health and social care workers with information, support and impartial advice with any issues that may arise during outreach or sessions.  This role will work closely together with our Peer Engagement team and Outreach Caseworker.

WSC strives to achieve representation of individuals with lived experience of the issues on which we work at all levels of our organisation and actively promotes applications from individuals with experience of the issues on which we work. For this role we would especially welcome applications from individuals with experience of working in the health and social care sector.  

NB A Basic Disclosure Check is required for this role.

Main tasks and responsibilities

Peer engagement and outreach

· To develop, together with WSC’s Peer Engagement team, a programme of outreach and engagement to workers in social care.

· To conduct social engagement and outreach activities in person and remotely.

· To contribute to the development of WSC’s programme of activities to build worker solidarity.

· To contribute to and translate information for communication with workers on their rights and entitlements and to support WSC Worker Power work.

· Liaising with community and civil society organisations to build strong community networks.

· To ensure that those in need of support access WSC’s Casework service, and/or are signposted to available services, including legal advice.

Casework

· To provide high-quality casework support around housing, debt and employment rights;

· To monitor and respond to email, phone and message enquiries from workers.

· To liaise with external services, including lawyers on legal advice sessions and make appointments for workers to access such advice.

· To support workers to navigate support and advice from external agencies;

· To record worker information using Advice Pro case management software.

Participation

· Support participatory analysis workshops with workers to jointly analyse concerns articulated in order to establish standards workers would like to see upheld for health and social care workers.

· Actively support workers to engage in advocacy, including by providing worker-centred briefings on advocacy processes and meetings, ensuring meaningful participation and leadership by workers.

· Engage with workers via social media and other online tools, through clear communications outputs.

General

· Support the whole organisation goal to integrate workers in all our work at all levels of the organisation.

Person Specification

1) KNOWLEDGE AND TECHNICAL SKILLS

• Understanding of how NGOs operate and knowledge of the issues on which WSC works: labour rights, migrant rights, organising, anti-trafficking and human rights.
• Experience in worker organising, engaging with workers and upholding labour rights, or support provision to workers through casework.

2) QUALIFICATIONS

• Degree level in public policy, law, or human rights or equivalent experience.
• A valid UK Driving license

3) EXPERIENCE REQUIRED

•  Experience in labour organising or worker support - 2 years
• Experience of engaging with people with lived experience of the issues on which the organisation works and ensuring they are involved in decision-making processes - 1 year
• Use of equipment and case management systems & Standard Microsoft Office suite - 1 year
• Fluency in English (verbal and written)
• Working competence in at least one other language spoken by migrant social care workers (eg Arabic, Urdu, Hindi, Bengali)
• Experience of work in a precarious sector (eg social care, agriculture, hospitality)
• Experience of work in social care
• Experience of handling a caseload and providing impartial, confidential advice - 1 year
• Experience of facilitating public outreach sessions/events - 1 year
• Experience of communication to wide audiences via a range of social media platforms (eg Tik-tok, Instagram, Telegram, X, Bluesky) - 2 years
• Experience of building and developing relationships with community and civil society organisations - 1 year 

4. PERSONAL QUALITIES

• Enthusiastic and committed to advancing workers’ rights.
• Empathy with workers in high-risk labour sectors and the work of WSC.
• Strong work ethic: A self-starter with high-energy levels, ability to use own initiative, prioritise, make decisions and implement them, function to deadlines.
• Ability to build and maintain collaborative and respectful relationships across the organisation and with workers.
• Ability to work flexible hours as required, to travel and spend occasional nights away from home. 
• Sound understanding of equal opportunities, data protection and confidentiality.

The outreach work WSC undertakes is based in Scotland and therefore you will need to be based in Scotland.

Applications to consist of a CV and supporting statement no longer than one side of A4 outlining how you meet the skills and experience required.