Peer Support Jobs

Aylesbury, Buckinghamshire

You have a good understanding of the harm caused by alcohol and drug use to adults, young people, children, families and society and a sympathetic approach to people who misuse them.

All you need is the perfect environment to put your skills to great use. Welcome to Aquarius as a Support Worker (Community Connector – Assessment and Engagement Team).

Aquarius is a charity that helps people and communities overcome the harm caused by alcohol, drugs and gambling. We are part of ‘One Recovery Buckinghamshire’ (ORB), a partnership between Inclusion (MPFT NHS Trust), Aquarius, and Build on Belief providing support for alcohol and drug issues across Buckinghamshire.

We are looking for three Support Workers (Community Connectors – Assessment and Engagement Team) to join our team. We have three positions available in Aylesbury.

Your challenge? To provide advice, support, advocacy and key work for recovery plans and undertake elements of assessment and case management as directed. And, all the while, we’ll expect you to operate in a way that recognises and values diversity and understands the functional model of substance use, the Recovery Agenda and the problems caused by alcohol and drug misuse.

Preferably with a NVQ 2/3 in Social Care, or willing to attain this, you are used to working to policy and procedural requirements that include child protection, vulnerable adults, confidentiality and health & safety. We’ll also be looking for good written and verbal communication skills and the ability to maintain accurate records and fulfil data requirements. A flexible approach is important too, as is a commitment to taking a client centred approach to providing services and working in a way that recognises and values diversity.

This is a permanent full-time role requiring the post holder to work 37 hours per week.

We are committed to increasing our diversity and we would welcome applications from those with lived experience.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted. 

To apply please submit a CV and supporting statement which should clearly outline your skills and experience.

Aquarius was a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. On 1st June 2024 Richmond Fellowship merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. At the same time, Aquarius became a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind was renamed Waythrough to reflect the new organisation, of which Aquarius will remain a subsidiary.

We're looking for a kind, compassionate and resilient Day Specialist Support Worker to join our Learning Disabilities service in Hertfordshire. No personal care or experience is required, just the right values.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Specialist Behaviour Support Workers are responsible for supporting people with learning disabilities and behavioural needs to live full lives, develop skills and maintain their wellbeing.

We are looking for a specialist behavioural support worker of skilled, creative and experienced support workers to support one customer in his own home in Letchworth Garden City. Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post. Specialist Support Workers provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support. This role must have an excellent value base to support the customer to build their life and develop their skills and passions as an independent person.

A full manual driving licence is required for this position.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Supporting the customer to lead a full and active life and do things they enjoy, sensitively and persistently trying to new things to open new opportunities for the customer.
Developing the customer's independent living skills and involving them in aspects of maintaining and developing their home, including cooking, shopping, cleaning, and decorating.
Supporting the customer in their sensory routine, trialling and testing new sensory experiences.
Supporting the customer to communicate their wants and needs and develop new ways of doing this, communicating with them in a person-centred way.
Supporting the customer to manage their anxieties, using Positive Behaviour Support and Autism-specific approaches.
Collating a range of behavioural data and essential paperwork to be analysed within our local management structure.
Driving the customer's (manual) vehicle to support them to go about their daily life.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem

What you'll bring:

Essential:

Driving licence and a willingness to drive as part of support duties
Experience of engaging vulnerable people with complex needs in meaningful activities.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see full Job Description on our website

Could you lead a team empowering prison leavers to change their lives, develop self-sufficiency and thrive?  We are seeking an energetic and committed CEO who can provide creative leadership to advance the mission and objectives of Change for Good at an exciting time of growth for our charity.

Change for Good Community Chaplaincy is a volunteer mentoring charity that works across London to support prison-leavers before and after release and as they resettle in the community. Central to our mission is the empowerment of those leaving prison to transform their lives through mentoring, advocacy, and peer support. We achieve this by offering support in prison, painstaking ‘through the gate’ work, volunteer mentoring, and our peer support group Next Chapter. 

The last 4 years have seen Change for Good go from a mentoring project in HMP Wandsworth to an innovative resettlement charity serving 5 prisons.  As we grow further, we need a CEO who can lead in the development of our strategic plan; inspire, train and support our small staff group in delivering our programmes; support the vital role of our volunteer mentors; and develop the roles of members of our community peer support group. The role also involves liaising with organisations across the criminal justice sector, working with multi-faith prison chaplaincies in challenging prison environments, and enabling the building of community.

As CEO you will:

● Ensure the effective delivery of Change for Good’s programmes, including in-prison support, through the gate, volunteer mentoring, and our peer support group Next Chapter

● Monitor and evaluate programme outcomes to ensure effectiveness and efficiency

● Produce and disseminate quality impact reports

● Oversee the recruitment, training, and development of staff to ensure a high-performing team

● Contribute to funding applications, and complete reports to meet funders’ requirements

● Build and maintain relationships with key stakeholders

● Serve as the ambassador and primary spokesperson for Change for Good, promoting its mission and programmes

● Lead the development and implementation of the organisation's strategic plan

We are looking for a candidate who has:

● A demonstrable track record in a senior management role in the charity sector

● Substantial experience working with vulnerable populations, particularly within the criminal justice system

● Proven ability to lead, manage and motivate a high-performing team

● The ability to work closely with trustees to develop and implement long-term strategic goals

● The ability to build, maintain and promote strong relationships with key stakeholders

● The ability to thrive in a challenging and evolving sector and working environment

● A passion to make a difference and a strong commitment to prisoner and ex-prisoner welfare

● Empathy with Change for Good’s faith-based values and ethos

We are an equal opportunity employer. Those who have lived experience of the criminal justice system are welcome to apply. The role will require an enhanced DBS check, prison clearance and a medical check.

Interviews will be held in Stockwell in December 2024

Role: Head of Community Services
Salary: £45,864 per year
Hours: Full-Time, 37.5 hours per week
Contract Type: Permanent
Location: Hybrid; based at delivery sites across contracted London boroughs as required

Are you a results-driven leader dedicated to advancing community mental health and wellbeing across London?

We are seeking a Head of Community Services to lead and develop our non-clinical community programmes, ensuring effective operational, financial, and people management across our boroughs.

The ideal candidate will be a strategic, compassionate person with experience in community-focused service management, budget handling, and team leadership. You’ll have a strong ability to engage with diverse stakeholders, shape policy, and implement impactful changes. Your commitment to diversity, equality, and service user involvement will also be evident in all aspects of your work.

You will:

- Oversee and develop a range of community programmes, including Westminster Community Programmes, Community Befriending Service, In-reach Peer Support Service, Complex Emotional Needs Peer Support Service, Community Living Well Peer Support Service, Skills Development Service, Tooting Hub Service, Creative Arts (Portugal Prints), and the SMI Outreach Project, ensuring each service meets quality and compliance standards.
- Develop and maintain strong relationships with statutory and voluntary sector organisations, service users, and funders to foster collaboration and expand our reach.
- Stay up-to-date on policy changes and lead service innovation, aligning our offerings with NHS and organisational strategic goals.
- Take ownership of budget setting and financial oversight across programmes, ensuring cost-effectiveness, efficiency, and financial stability.
- Support and guide a dedicated team, including Community Befrienders, Peer Support Coordinators, and Senior Peer Support Workers, fostering a collaborative and inclusive culture.

Why join us?

If you’re looking to make a meaningful, lasting impact on mental health services across London, this is your opportunity. As Head of Community Services, you’ll be joining at an especially pivotal time, as we merge with Kensington & Chelsea Mind to form West Central London Mind. This new role offers the chance to help shape our enhanced vision to support community wellbeing across an expanded area, contributing to a sustainable and impactful future for mental health support in London.

We’re a leading community-based organization dedicated to providing outstanding mental health support and clinical interventions across London. Our experienced clinically led teams are focused on directly addressing a range of mental health needs in our communities. We combine innovative solutions with decades of local community knowledge to empower people to live the life they choose. We partner with the NHS and local authorities to deliver clinically driven frontline services with fantastic outcomes. We focus on early intervention and prevention, targeting mental health conditions at the most cost-effective stage, while also supporting people with moderate to severe mental health needs across our communities.

Our benefits:

- Hybrid/flexible-working if role permits
- Generous annual leave plus bank holidays
- Wellness Action Plans
- Learning and Development opportunities
- Free eye test and possible contribution to glasses
- Ride to Work – Interest free loan over 12 months period.
- Birthday leave
- Employee Assistance Programme
- Interest free loan of £750

How to apply:

The deadline for this role is 12pm on Friday 13th December 2024.

Please note, we reserve the right to close the application window early and without notice should a suitable number of applications be received.

REF-218059

About the Role

Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation and displacement, in the occupied Palestinian territory and Palestinian refugee camps of Lebanon.

We are seeking a dynamic Supporter Retention Manager to take MAP’s retention programme to new heights and contribute significantly to sustainable income growth. In this pivotal role, you will develop and implement retention strategies and plans with a focus on regular giving and supporter journeys that deepen loyalty and grow life-time-value. You’ll lead multi-channel campaigns and innovate supporter journeys, ensuring MAP’s loyal supporters stay engaged and inspired. You’ll champion excellence in all aspects of campaign planning and execution, introducing  new products and propositions that align with MAP’s Individual Giving and Fundraising strategies. You’ll develop and manage annual budgets, including setting income and expenditure targets and providing regular forecasts and risk assessments. Beyond the role’s core responsibilities, You’ll have opportunities for professional growth and access to training and development to further enhance your direct marketing skills. 

About You

we’re looking for a motivated and pro-active individual with a strong background in fundraising or marketing. You’ll have a proven track record of planning and executing campaigns that build long-term supporter loyalty and grow sustainable income. Your ability to manage external partners and analyse campaign performance will be key in optimising results. Strong project management, leadership and communication skills, coupled with your pro-active and collaborative mindset, will set you up for success in this role. If you’re a results-orientated individual who takes a a supporter-centric approach and thrives on leading innovative campaigns, we’d love to hear from you. This is your opportunity to make a tangible difference for MAP supporters and contribute meaningfully to MAP’s vital mission.

 Duties and key responsibilities

Leadership and Strategy 

• Build and inspire a high-performing, results-oriented team focused on delivering sustainable income to maintain and build on recent growth.  

• Hire, performance manage, support and develop the Individual Giving Fundraising Officer.  

• Lead the development and delivery of Individual Giving strategies, leading on MAP’s Individual Giving retention strategy with a focus on loyalty, regular giving and lifetime value.   

• Work across and develop MAP’s retention products and journeys, including developing loyalty and regular giving appeals.

Planning and Management of Campaigns

• Collaborate with the Head of team and peers to develop team plans aligned with the Fundraising strategy.  

• Ensure the team create and optimize insight-driven, supporter-led campaigns, working with the Marketing Manager and Insights lead.

• Ensure processes and systems are in place to track and meet KPIs, including the development of robust testing plans to optimize campaigns based on insights.  

• Manage and motivate a range of agency partners and suppliers.  

• Ensure compliance with relevant fundraising legislation and stay updated on changes in relevant thinking and laws. 

Innovation 

• Lead the investigation, testing, and implementation of product innovations using agile methods to test and learn with efficiency. 

• Develop bespoke, audience-led supporter journeys, including ongoing journeys for UK and international supporters.   

• Proactively stay ahead of emerging trends, and thrive working in a fast-paced, agile manner, acting on learnings to optimize activity. 

Budget Management 

• Create annual budgets for the Individual Giving programme, setting income and expenditure targets, with support from the Head of team.  

• Manage the retention budget, including the regular giving budget, and report on management accounts, reforecast, and assess risk levels.  

PERSON SPECIFICATION

Education/training

• Relevant direct marketing/fundraising qualification and/or equivalent experience. 

Knowledge / Experience

• Relevant experience in fundraising and/or marketing, with experience of direct marketing and developing supporter/customer journeys and campaigns to build long-term loyalty, engagement and income growth. 

• Experience managing a regular giving or loyalty programme. 

• Confident with end-to-end project management, including managing multiple projects and priorities at once.   

• Experience leading multi-channel, data-led campaigns, including loyalty and cross/upsell/reactivation activity - with evidence of engagement and income growth across channels including mail, email, SMS and TM.

• Strong track record in developing direct marketing strategies.    

• Experience in strategic planning, project management, budgeting and forecasting.   

• Experience managing external stakeholders and agency partners – including creative/DM, print, SMS/TM and fulfilment agencies.    

• Experience in analysing and presenting data for informed decision-making, as well as leading others to develop testing plans and optimise campaigns. 

Skills

• Able to confidently analyse results, digest complex data, and extract insights to inform strategies and campaigns. This includes regular giving and audience analysis.

• Expertise in digital and written communication, with a supporter-centric approach.  

• Able to balance short and long-term priorities and manage opportunities and risks.  

• Effective management and leadership skills, with experience of line management.  

• Highly proactive - excellent at networking, communicating, and influencing.  

Personal attributes and other requirements

• Commitment to maintain high standards to promote trust and confidence in MAP’s fundraising initiatives.  

• Commitment to a zero-tolerance policy on sexual exploitation & abuse/safeguarding. 

• Commitment to anti-discriminatory practice and equal opportunities.

• An ability to apply awareness of diversity issues to all areas of work

• Commitment to the aims, values and ethos of MAP.

• Ability and willingness to work weekends/evenings in emergencies, and to travel overseas where necessary.

• Support and promote diversity and equality of opportunity in the workplace

• Work collaboratively with others in all aspects of our work

• Abide by organisational policies, codes of conduct and practices

• Treat with confidentiality any personal, private or sensitive information about individual organisations and or clients or staff and MAP data.

Note: We encourage all interested applicants to apply even if they don’t meet all criteria in the person specification. 

If you want to lead and support meaningful and impactful research, have experience in designing and undertaking research and would like to be part of a friendly and passionate team, in a flexible working environment, we'd love to hear from you. 

Action Hampshire works with communities across Hampshire and beyond on innovative, impactful, asset-based projects. We support communities to have their voices heard and to take action together. We support and partner with a range of voluntary community and social enterprise organisations to help make great things happen. We celebrate diversity and challenge inequalities.

Action Hampshire helps communities and people thrive. One of the key ways we do this is listening to communities and supporting community-led action. Our research projects are essential to us fulfilling these objectives. They range from NHS England's funded Raising Voices in Research, to more localised research such as Bill Sargent Trust and the State of the Sector report. We also support the voluntary, community and social enterprise sector to measure and demonstrate their impact.

This is a really exciting time to join our Community Researcher and support the continuing development of research that really makes a difference. So if you want to lead and support meaningful and impactful research, have experience in designing and undertaking research and would like to be part of a friendly and passionate team, in a flexible working environment, we'd love to hear from you. Our team is talented, ambitious and friendly and our 3-year strategy sets out clear goals and actions which we’ll achieve together. Our leadership team are embedding a culture of learning, experimentation and development. Our team is caring, collaborative and driven by our values of being bold, enterprising, informative, and empowering. We very much welcome applications from all members of the community, regardless of age, gender, sexual orientation, ethnicity, faith or disability. We are a Living Wage employer and Disability Confident.

This is a 6-month role initially because of funding secured but we hope to be able to extend this, as community-led research is a key aspect of Action Hampshire's work.

Key tasks include (see job description for a full list of tasks):

• Lead on specialist knowledge areas (community-led research, consultation and impact measurement), advising/training VCSE organisations on the subject and developing relevant guidance and resources
• Develop and deliver outreach and engagement activity
• Manage relationships with a wide range of stakeholders across the public, private and voluntary sectors to support the development of the programme and delivery of programme objectives
• Provide 1:1 advice and support to VCSE organisations and communities, using a coaching style to support service-users to identify/diagnose challenges, devise solutions, and develop actionable plans
• Plan and facilitate group workshops and peer support networks online and in person
• Support high-quality research that can inform service development and influence policymakers, such as State of the Sector reports
• Monitor and evaluate projects and activities against programme outcomes and VCSE/community needs
• Develop and secure funding for new and ongoing projects, including contributing to fundraising bids, liaising with corporate partners and providing services to customers

Part time - 3 days - 8 weeks annual leave

£27,578 - £31,146 FTE

Hybrid and flexible working 

Travel across Cumbria

BENEFITS INCLUDE: Company sick pay, maternity/paternity support and carers leave, 4 % employer pension contribution,

Safety Net is a charity supporting the recovery of those affected by rape, exploitation, sexual and domestic abuse across Cumbria. 

We offer free advice, support, counselling, therapy and group work to adults, children and young people, who have been affected by abuse and trauma and provide trauma-informed care through a range of services designed to foster recovery and empowerment. 

We are looking for an experienced (minimum 2 years) and proactive Volunteer and Community Engagement Co-ordinator who can successfully grow and take ownership of our volunteer program.

You will be adept and motivated about working with and onboarding volunteers and at building relationships with other organisations, community groups, and networks to enhance the volunteer program's reach and impact, ensuring a high standard of support for our clients in our communities. 

Key outcomes of the role are:

• Proactive oversight of recruitment, management, and support of volunteers across Cumbria. 

• Effective organisation of volunteer-led activities such as craft groups and peer support sessions, ensuring activities align with our approach, representing us professionally and in an engaging manner in our communities. 

• Successful coordination of volunteer training, databases, and supporting the Heads of Service by providing accurate and timely reports for funding bids.

You will have skill set and be adept at recruitment onboarding and support of a volunteer programme and volunteers and a great problem solver and people person. The role requires appropriately developed ICT and communication skills.

Closing date for applications: 9am Tuesday 10th December 2024

Interview to be held on Monday 16th and Tuesday 17th December 2024 in person at our Carlisle Headquarters.

Prison Facilitator - HMP Manchester

Location: HMP Manchester
Salary: £27,584
Hours: 35 hours
Department: Prison delivery
Job Type: Full time
Contract Type: Fixed Term Contract

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Manchester. 

Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.

You will have some experience of prison settings, underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach. This can be a tough environment, so the ability to work responsively, whilst feeling comfortable in a standalone role, is crucial.

This role is a fixed term role until 1st June 2025 

The role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

‍We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

‍Interviews are planned for Tuesday 14th January 2025

Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.

REF-218407

Prison Facilitator - HMP Isle of Wight

Location: HMP Isle of Wight
Salary: £27,584
Hours: 35 hours
Department: Prison delivery
Job Type: Full time
Contract Type: Permanent

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Isle of Wight. You will be working across both sites, HMP Albany and HMP Parkhurst during your working week.  Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to improve their skills.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach. 

The role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

‍We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

Closing date: 17th December 2024. Please note, the role will close early if we find a suitable applicant.
Interviews to be held on a rolling schedule

Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.

REF-218319

Salary - £24,570 per annum

Full time – 37.5 hours a week

Contract - Permanent

Closing date: Thursday 12th December at 11.30pm

Are you looking for an interesting role that will enable you to make the most of your office-based skills and flair for customer service within a friendly and highly professional team? Then join Shelter as a Service Administrator and you could soon be playing a vital role within our Manchester hub.

About the role

You will play an essential role in ensuring that our services run smoothly and meet their contractual and quality requirements. You will carry out key administration functions across both Hubs, including Health and Safety, dealing with telephone and face to face enquiries, processing referrals, data inputting and analysis, administering petty cash and carrying out key finance functions such as credit card requisitions, invoice processing and supporting with management accounts variance reporting.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you

We are looking for someone who is passionate about tackling social injustice. You will need to be well organised, with excellent time management and multitasking skills and the ability to thrive in a fast paced environment. You have proven experience of using a range of IT tools, including case management systems, data handling, Microsoft Office applications, internet and email and can demonstrate excellent communication skills in person, on the phone and written.

You enjoy learning new skills and can review processes to increase efficiency, as well as being able to share your knowledge with others. A firm believer in providing the very best person-centred customer care, you have a strong work ethic and a flexible approach, while an understanding of working with people who have suffered disadvantage, prejudice, or trauma would be an advantage.

Benefits

We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

About the team

You will be part of an existing multi-disciplinary team that offers housing and homelessness advice and support across Greater Manchester. It consists of a solicitor led legal team providing advice and representation, and an advice service providing advice, support and guided self-help to people with housing, debt or welfare benefit issues. There is also a committed and skilled team of volunteers that offer peer support, mentoring and more general volunteering adding significant value to our core service offer.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and responses to the 'About You' points outlined in the job description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

At Ambitious about Autism, we're currently looking for an Employment Coach to join our team.

You'll support the digital transformation of the employability service by developing new and innovative ways to share information, advice and guidance with candidates. Initially this will take the format of webinars, workshops, web pages and short-form video content and has the capacity to grow and change as the digital strategy progresses.

You'll work closely with colleagues to deliver on the wider aims of the employability service by supporting the delivery of information, advice and guidance to autistic young people aged 18-25. You'll support autistic candidates to secure paid internships, apprenticeships and employment, supporting an online community of candidates to ensure that Employ Autism activities are guided by candidates' needs and wants.

We are looking for someone who has:

• Specialist knowledge of delivering employment information, advice and guidance on a one-to-one and group basis.
• Experience of working with autistic young people to provide information, advice and guidance.
• Knowledge of recruitment and employability barriers for autistic young people.
• Experience of delivering individual and group activities such as one-to-one meetings, webinars and workshops through online/remote delivery.

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

At Ambitious about Autism, we're currently looking for an Employment Coach to join our team on a 12 month FTC.

You'll support the digital transformation of the employability service by developing new and innovative ways to share information, advice and guidance with candidates. Initially this will take the format of webinars, workshops, web pages and short-form video content and has the capacity to grow and change as the digital strategy progresses.

You'll work closely with colleagues to deliver on the wider aims of the employability service by supporting the delivery of information, advice and guidance to autistic young people aged 18-25. You'll support autistic candidates to secure paid internships, apprenticeships and employment, supporting an online community of candidates to ensure that Employ Autism activities are guided by candidates' needs and wants.

We are looking for someone who has:

• Specialist knowledge of delivering employment information, advice and guidance on a one-to-one and group basis.
• Experience of working with autistic young people to provide information, advice and guidance.
• Knowledge of recruitment and employability barriers for autistic young people.
• Experience of delivering individual and group activities such as one-to-one meetings, webinars and workshops through online/remote delivery.

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Community Support Worker - Safe Space Café

 

Job Title: Community Support Worker (Safe Space Café)

Salary: £25,642.50 per annum (pro-rata to £15,385.50 for 22.5 hours per week)

Hours: 22.5 hours per week across 3 days (flexible working may be required)
 

Contract Term: permanent

Location: Open House, E3 4DA, Tower Hamlets

Closing Date:  Monday 9December 2024
Interview Date: Friday 13 December 2024

About Us
Mind in Tower Hamlets, Newham, and Redbridge is a local charity affiliated with National Mind. We are committed to supporting individuals with mental health challenges through inclusive and accessible services, creating opportunities for connection, recovery, and resilience.

 

About the Role
Our Safe Space Café provides a welcoming environment where individuals can access mental health support, affordable meals, and social opportunities. As a Community Support Worker, you will play a vital role in fostering a safe, inclusive space where clients can connect with services, build skills, and find support.

 

Key Responsibilities

• Prepare and serve refreshments while ensuring compliance with food safety standards.
• Deliver and continue to develop the Mindful Barista training programme, engaging, and developing our volunteer on this initiative
• Provide a warm, engaging atmosphere for clients to feel valued and supported.
• Signpost individuals to local services, activities, and resources tailored to their needs.
• Supervise and support volunteers and trainees, helping them develop employment skills.
• Collaborate with service teams to ensure smooth and effective café operations.

 

What We are Looking For

• Strong interpersonal and customer service skills with the ability to foster meaningful connections.
• Knowledge of mental health challenges and a commitment to promoting wellbeing.
• Experience supporting diverse communities and supervising volunteers or trainees.

If you are passionate about supporting individuals through inclusive mental health services and want to make a difference in your community, we encourage you to apply.

If you have any questions about the role, please contact Bernadette Keane on the email address below.

Submit your CV and cover letter by 9 December 2024  to Bernadette Keane

We are currently offering a rewarding opportunity for a motivated and proactive self-starter to join our friendly and dynamic team.

Benefits of working for Wandsworth Carers’ Centre:

• Friendly team and working environment
• Mix of remote and office-based work
• Annual leave starts at 26 days increasing to 31 days plus bank holidays 
• Contributory company pension,
• Ongoing training and development opportunities 
• Employee assistance program.

Our Charity:

We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more.  In short, we are the Carer's friend and advocate, often helping Carers through difficult times.

Welfare Benefits Advisor

Salary: £35,000

Full Time (35 hours per week)

Are you passionate about supporting carers and making a real impact in their lives? We're looking for a dedicated individual to join our busy team provide welfare benefit advice & guidance to those who need it most.

As the successful candidate, you'll bring your knowledge and expertise to provide vital support to Carers, with a comprehensive and up-to-date knowledge in welfare benefits and recent experience of managing a case load.

You will manage your own caseload while also providing mentoring and support to one trainee advisor. 

Your excellent communication skills will help you connect with and support carers, while your IT proficiency will enable you to provide effective, efficient assistance.

Key Responsibilities Include:

• Providing advice & advocacy on welfare benefits and housing. 
• Managing your own case load
• Offering guidance and support to colleagues 
• Maintaining accurate case records, adhering to AQS standards. 

Essential Requirements:

• Experience of providing benefits advice, guidance and support
• Experience of managing a case load
• Experience of representing clients with external bodies / organisations
• Experience of supporting with benefit appeals through to tribunal stage.
• Knowledge of or ability to understand and use relevant legislation.
• Ability to work across the borough and provide home visits

If you're committed to working in the voluntary sector and want to be part of a dynamic team that makes a real difference, this role is for you!

Wandsworth Carers’ Centre is an inclusive employer, committed to the continued development of a diverse workforce.

 

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