Peer Support Jobs

The Programme Officer (Research) will play an integral role in the Impact team within the broader Directorate of Impact and External Affairs. This is a pivotal time for Fight for Sight as we begin to implement our Impact Framework enabling us to communicate the impact of our extensive portfolio of current and past funded research projects to our internal and external audiences.

The role is diverse and varied, offering the successful candidate the opportunity to build their exposure to a complement of research management activities. In addition to assisting with the implementation of the Impact Framework they will be instrumental in the delivery of our grant funding processes and will have the opportunity to work closely with our Research Grant Assessment Panel and key partners to ensure we achieve the exciting ambitions laid out in our Research Strategy.

How to Apply: Please submit your CV and a cover letter / supporting statement of no more than two pages which evidences the specification. You must also answer the vetting questions via the application portal.

Closing date for applications: 9am Monday, 28th April 2025

Interview dates: likely week commencing 12th May 2025 (TBC)

Role Responsibilities
Grant-making activities

• Efficiently and effectively managing multiple annual grant award cycles taking responsibility for peer review processes and Panel meetings.
• Ensuring that grant making processes are delivered in accordance with AMRC best practice.
• Courteous and timely management of queries from applicants and other key stakeholders, such as RGAP members.
• Contributing and developing process improvements where necessary to continue to evolve our programme.
• Assist with the preparation of papers to support our decision-making processes including supporting our Research Grants Assessment Panel (RGAP) by ensuring they have all relevant information and that the meetings run smoothly.
• Ensure that formal decisions and outcomes are shared with relevant stakeholders, including applicants and internal colleagues.

Team and Organisation

• Take responsibility for keeping accurate and up to date records ensuring that these are readily and clearly accessible, primarily through CC Grant Tracker and Monday
• Be the first port of call for colleagues with queries related to our research portfolio, including providing support on donor-queries and funding applications.
• Highlighting opportunities for stories of impact with communications colleagues.
• Supporting with the collection and interpretation of impact-related measurements as we implement our impact framework.
• Assist with ad hoc tasks as required for example developing briefing documents, the organisation and delivery of in person and online meetings and events, minuting etc.

Person specification

Skills, knowledge & experience

Essential

• Biomedical science/ related degree or equivalent experience.
• Understanding of and commitment to the importance of high-quality vision research in the UK.
• Ability to analyse and summarise complex information drawing out key points.
• Excellent verbal and written communication skills with the ability to convey complex, scientific information to wide range of audiences.
• Ability to effectively prioritise and manage a varied workload.
• Proficient in the use of standard IT packages including Microsoft Office suite.

Desirable

• Postgraduate degree
• Experience of working in a research or grant making organisation.
• Experience using research and project management tools such as Monday and the online grant management system Symplectic Grant Tracker.

Personal qualities

• Team player with a flexible approach to delivering organisational priorities.
• Organised, able to manage multiple ongoing tasks.
• Good attention to detail.
• Open minded and willing to take on board new concepts.
• Capable and curious, able to learn new processes and suggest ongoing improvements.
• Credible able to represent the organisation externally.
• Approachable and able to build relationships and work collaboratively with key internal and external stakeholders.

Other information: please see the attached job description for full details on working with us and how to apply.

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families

About the role

We’re seeking a solicitor to lead the development of a new legal advice service for kinship carers. Joining an established advice team in a growing national charity, this is a new role focussed on delivering specialist legal advice to individuals and changing policy and practice through strategic casework.

Importantly, the postholder will have the opportunity to shape the role to best meet the needs of Kinship and kinship carers.

You’ll be part of a skilled and supportive team who keep kinship carers at the heart of their service.

Our Advice Team supports kinship carers in complex and challenging situations. It can be a tough role at times, so we prioritise adviser wellbeing and are developing a trauma informed approach to our advice work that we’ll be embedding across the service.

The type of person we’re looking for

You will be a 3 year PQE solicitor with strong knowledge of child law, family court processes and related safeguarding legislation. You will have the ability to become a leading expert in kinship care law. You will bring a compassionate and practical approach to supporting kinship carers to navigate legal challenges, access support, and achieve the best outcomes for the children in their care.

You will understand the broader systemic challenges faced by kinship carers, be a strategic thinker and have an interest in service development and policy influencing.

You will need to be resilient and be able to remain calm in difficult situations. You will be firm, sensitive and professional in your approach and will be clear and assertive as you identify key issues and support kinship carers to get their needs met quickly and effectively.

You will understand how important it is that kinship carers feel confident in making their own decisions with the right information and advice so that they can build their own knowledge and confidence rather than dependency.

Key responsibilities include:

· Provide high quality, people centred, specialist legal advice and assistance to kinship carers in England and Wales on kinship care law-related matters.

· Undertake casework and strategic casework.

· Lead the development of Kinship’s legal offer to kinship carers.

· Provide support, resources and training to colleagues in the advice team to support the quality of legal advice.

· Ensure our legal service is compliant with all relevant regulatory requirements.

· Work with our Policy and Campaigns team to identify opportunities for influencing policy and practice through strategic casework, litigation, policy work or campaigning.

· Support colleagues in our Training and Website teams to develop legally accurate content and resources.

Essential knowledge, abilities, skills and experience include:

· A minimum of 3 years post-qualification experience (PQE) in child law, family law, or closely related fields.

· Experience in both private and public law child-related cases.

· Strong knowledge of child law, family court processes, and related safeguarding legislation.

· Ability to provide clear, accurate, and practical legal advice tailored to the individual circumstances of vulnerable people.

· Excellent written skills and research skills.

· Strong organisational skills to prioritise tasks effectively, meet deadlines, and comply with legal and regulatory requirements.

· Confident in using digital tools, and an ability to learn new tools.

•Strong ethical standards and a passion for supporting vulnerable individuals to obtain access to justice.

(See Job Pack for full job description and person specification)

Kinship are an equal opportunities employer. We warmly welcome applications from appropriately qualified people from all sections of the community and aim to promote diversity. 

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time) as well as a generous pension scheme. This permanent role is open to flexible working. We have an excellent wellbeing offer including the Employee Assistance Programme. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity!

HOW TO APPLY:

Please apply for the role of Kinship Care Legal Lead by sending a CV and cover letter (no more than 2 pages) detailing how you match the requirements for the role. Please use examples to demonstrate your experience.  Please include your notice period / earliest availability to start.

• Application opens: Friday 28 March  
• Application deadline:  Monday 21 April, 10 AM.
• First interview: Online – w/c 5th May 
• Second interview: In person – w/c 12th May

Some tips for your application:

· Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.

· Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.

· Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.

· Don’t go over 3 pages on your covering letter.

· Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.

Thank you for considering this fantastic opportunity to join The Avenues Youth Project as our Fundraising Manager with responsibility for writing applications to Trusts and Foundations. This is a part-time position (4 day/week) with full flexibility for home working.

The Avenues is an exceptional West London youth centre that guides disadvantaged children and young people to explore and develop new skills, connect with their peers and our trusted staff, and find their confidence. The Avenues offers free-to-access fun and meaningful after-school, weekend and holiday activities led by trained youth workers. Our excellent facilities include training kitchen, music recording studio, podcasting studio, arts and crafts room, sports hall and classrooms. 

With secured blue-chip funders and a host of smaller funders, a significant amount of groundwork has been laid, including a pipeline of multi-year grants securing some activities to 2026 and beyond. Our challenge is to maintain this revenue to create a stable future, by strengthening our relationships with existing funders and introducing new ones. We are looking for someone who not only shares our determination to give all young people a fair chance but has the experience, skills and personality to help us achieve our goals, someone who enjoys the thrill of achieving funding success. 

Educated to degree level or higher, you will be a hard-working, self-starter with excellent writing skills with the ability to write concise and creative bids. Ideally, you will have 3+ years’ proven track record in a fundraising position, with a focus on trusts/foundations and public sector income streams. However, you may equally have experience in sales and marketing in a commercial environment.  

Either way, you will be skilled at budgeting and presenting financial information in easy to understand formats. You are a relationship builder and collaborative worker with a creative and proactive approach to problem-solving.

You have a high standard of software literacy (Office software, Mailchimp and internet), excellent telephone manner and an ability to communicate effectively with a range of callers.

The role offers you the chance to work for a highly respected charity, with a great team of staff, while helping make meaningful change. The Fundraising Manager is a very well respected position in our organisation and you'll work closely with the Chief Executive and the rest of the team. 

Salary: £50,000 per annum (28 hours/4 days per week).  FTE: £62,500 per annum

Location: We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.

Our office is a short walk from King’s Cross station in London. The expectation for this role is to come into the office in London at least one day each week, when most of the team are likely to be in. You can choose where to work for the rest of the time, either in the office or remotely (home or another appropriate location).

Contractually this role is London-based.

Contract: Fixed term contract from: 01 July 2025 – 31 March 2029. Open to discuss alternative engagement options.   Part time 28 hours / 4 days per week.

Benefits:

• 25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year). Pro rata for part time hours
• Matched pension scheme up to 7% of salary
• Support for staff with caring responsibilities
• Flexible working 

How to Apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below

Closing date for applications: 10am on Wednesday 23 April 2025.

Interview dates: Wednesday 30 April and Thursday 1 May 2025.  Interviews will take place remotely on Teams.

We’ll send questions and assessments to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.

Job Information

We have received funding from The National Lottery Community Fund to deliver an exciting new programme, aiming to improve the experience and continuity of hospice care for young people with life-limiting conditions transitioning from children's to adult services.

You will provide clinical leadership of this UK-wide programme, empowering young people, hospices and system partners to overcome the inequities of care experienced by patients and families throughout this transition. 

You will become a crucial part of the Programmes Directorate at Hospice UK. This team is responsible for areas of real relevance and importance to our hospices’ membership, including: commissioning support; data, research and evidence; clinical and non-clinical projects; learning platforms: sharing good practice; and a well-regarded and commercially successful portfolio of conferences, including our flagship national conference.

You will bring the clinical leadership needed to deliver this exciting new programme. You will lead our young person’s forum and provide invaluable mentorship to hospices. Supported throughout by our Senior Programme Manager and Team Administrator, you will further develop our Transition Community of Practice and help us collate and share programme data across the sector. You will lead on partnerships and strategic relationships, with Together for Short Lives and other decision-makers across our sector. When representing Hospice UK and our programme externally, you will offer clinical expertise leadership within the field of Transition. 

You will have senior palliative care experience, working in the field of transition. You will have led clinical programmes across systems and/or regions, and experience supporting organisations with Quality Improvement projects. You will be an excellent and influential communicator, who embraces working with data while maintaining a strategic overview. 

More information about the programme and the role can be found in the candidate information pack - download below. 

If you have any questions or would like a discussion about the role please contact the People and Culture team and Hospice UK.

How to apply

Complete the following documents:

• Supporting statement form - download below (where you can demonstrate how you meet the person specification.)
• Equal opportunities monitoring form - download below 

Click on the How to Apply button and send your completed forms above and your CV to us by 10am on Wednesday 23 April 2025. 

We will shortlist candidates based on their CV and supporting statements. 

We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel.

Please make sure you provide your contact details in your email. We’ll contact you to let you know whether we would like to meet you. Please note the interview dates above and let us know if there are adjustments you might need to participate fully in the process. 

Employment is subject to a satisfactory DBS check.

To be considered for this role you must have the right to live and work in the UK for your application to be progressed. Hospice UK is an Equal Opportunities Employer.

Sister Circle are a women-led charity based in London, we work with women from diverse backgrounds, living with complex situations and who at highest risk of poor healthcare.Whatever a woman’s circumstances, we walk alongside her as an individual, building trusting relationships that enable women to thrive mentally, physically and socially.

Our support for women: Maternity Mates: one-to-one continuity of care support during pregnancy, labour and birth and postnatally by a trained local volunteer who may share experiences and speak up to 15 languages between them. Her Health: One to advocacy in two languages for women who have experienced gender-based violence, female genital cutting. Healing Conversations: one to one trauma counselling in five languages and baby loss peer support.

Sister Circle is looking for a Project Manager who is committed to tackling one of the most pressing challenges in women’s health today—improving equity and justice for underserved communities of women.

The Role

As our Project Manager, you will lead our Maternity Mates team and key relationships with NHS and Public Health stakeholders and local partners. You will ensure the Maternity Mates programme is integrated into the wider maternity care system, ensuring our beneficiaries receive holistic, joined-up support; improving experiences for pregnant women, often impacted by socioeconomic, linguistic, and cultural challenges. 

Key Competencies

Project and Performance Management: Ability to successfully project manage a complex project within time, budget, and quality specifications while meeting key performance indicators (KPIs).

Stakeholder Collaboration: Ability to identify opportunities with strategic partners, and strengthen referral and support pathways.

Problem-Solving and Service Development: Ability to identify and refine solutions that remove barriers to support for beneficiaries.

Analytical Thinking: Analyse current and new data generated from the programme, interpreting findings to drive programme improvements, advocate for better care and demonstrate impact to stakeholders.

We are looking for someone who is:

Experienced in NHS project management or programme delivery within the charitable sector.

Thrives on collaboration and innovation and brings strong leadership experience.

Has a proven track record of developing strategies that bring about real, measurable change.

Highly organised with an ability to work too tight and often changing timescales.

Able to work to tight and often changing timescales.

Application Instructions

We would like you to complete and submit the following:
• CV (Max 2 pages)
• A Covering Letter letting us know why you would like to work with us and in this role, how your work and experience meet the essential and desirable requirements for this role. 

Applications without a covering letter and received after the deadline will not be considered.

Closing date: Friday 4th April 2025 at midday.
In person interviews will be held on the 14th April 2025.

This post is open to female applicants only as this is deemed a Genuine Occupational Requirement (GOR) for this role under Schedule 9, Paragraph 1 of the Equality Act 2010.

Who we are

At Balance we are committed to empowering those we support to build independent, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services.
 

About this post
You will be creative and independent thinker, with excellent management and IT skills, who is able to support and empower the staff team at our supported living houses to create a welcoming and supportive home environment for adults living with learning disabilities.
 

You are someone who:

• Shares our values of professionalism, staff recognition, independence, empowerment, partnership and sustainability
• has excellent interpersonal, organisation and IT skills. 
• Actively support and promote the charity's objectives across its core boroughs and contractual partnerships.

Working expectations:

• The working day is 9-5pm Monday to Friday, but as the houses operate 24/7 there is an expectation to be available outside of these hours and cover shifts when necessary. 
• Participate in an on call rota with other senior team members. 
• Attendance and commitment to further training. 

Key Responsibilities for this role

• To support the Service manager in managing a team of staff providing person centred care to people with learning disabilities, Mental health heath and sensory support needs living in our 4 supported living houses, ensuring that the staff feel recognised for their work, development and accomplishments.
• To work alongside the Service manager and the senior team in supporting the development of the supported living houses service, ensuring its future sustainability.
• Maintaining a person-centred focus of support to ensure those we support have independence, self-confidence and control in managing their lives. Consistently empower those we support and help them have a voice.
• To ensure the service is demonstrating excellent professionalism and providing reliable and high-quality support. Ensuring the services meet our CQC requirements of being well-led, effective, responsive, safe, and compassionate.
• Build strong internal and external partnerships with other professionals and services for crucial collaboration in the work that we do to enhance problem-solving, creativity and improve communication and outcomes for those we support. 

Candidates should ensure their covering letter and cv address the key competences set out in the Person Specification.
 

Application Instructions

Candidates should submit their CV and covering letter using the link below:

Please note - we will be conducting interviews throughout the whole recruitment timeframe.

Family Support Worker 

Are you passionate about making a difference in the lives of children with disabilities?  Do you want to join a charity dedicated to helping children with disabilities and additional needs reach their full potential?

This driven charity is seeking a compassionate and proactive Family Support Worker to join the team in this brand-new role, shaped by feedback from families to help them move closer to achieving a 'whole family' approach to support.

Position: Family Support Worker

Location: Bridgwater / Hybrid* occasionally

Hours: Part-time, 30 hours per week over 5 days

Contract: Permanent

Salary: £23,114 - £24,702 per annum pro rata (£18,491.20 per annum based on 30 hours per week)

Closing date: Monday 14th April 2025 at 9.00am

Interview Date: Week commencing 28th April 2025 

About the role: 

As the Family Support Worker, you will be crucial in ensuring this brand-new role is a success with consistent communications and comprehensive team support, all whilst maintaining a positive and collaborative approach.

In this role, you will:

• Provide personalised advice, advocacy, and emotional support to parent carers, assessing their needs and signposting them to appropriate services.

• Develop and implement 'whole family' support services, including peer support groups, workshops, and online resources.

• Monitor and report on the impact of our services, identifying gaps and proposing user-led solutions to improve outcomes.

• Collaborate with the Family Support Coordinator to provide follow-up support and cover during periods of absence or increased demand.

About You

The ideal candidate will have excellent communication skills, a proactive mindset, and a strong commitment to supporting families of children with disabilities and additional needs. Experience in family advocacy, service development, or working with nonprofit organisations is highly desirable.

You will have:

• Proven experience in advice and information work in a similar role, preferably within a charity or non-profit organisation.

• Experience in developing and implementing support services for families, preferably within the field of disability and / or additional needs.

• Strong organisational skills and the ability to manage time effectively, prioritise tasks, and work independently.

• Experience of supporting parent carers or individuals with disabilities/additional needs in an advice, information giving or advocacy role.

• Excellent communication and interpersonal skills, with the ability to build rapport and establish trusting relationships with diverse individuals and families.

You will be asked to send your CV along with a covering letter (no longer than two sides of A4) explaining why you are interested in this role and why you believe you would be a good fit. In your letter, detail how your experience aligns with the role and how you meet the requirements outlined in our person specification.

This role is a face to face role and is required to be available to work at our National Therapy Assessment Centre based in Bridgwater, Somerset with occasional working from home.

About the Organisation 

The charity exists to help children with disabilities achieve greater independence by aiming to improve their mobility, communication skills and learning potential through a range of specialist therapies, and the children it works with have a range of conditions including autism, cerebral palsy and genetic disorders such as Down syndrome.

Benefits include:

• Flexible/hybrid working including ways to maintain home / work life balance 

• Minimum 29 days annual leave pro rata (includes three days for Christmas shutdown and one for employee’s birthday) + 8 public holidays per annum pro rata, this increases with length of service to a maximum of 34 days + 8 bank holidays pro rata 

• Enhanced sick leave 

• 3% Employer pension contribution 

• Training and Development opportunities 

• Employee Assistance Programme 

• Long service awards 

The charity is an equal opportunity employer and celebrates diversity and are committed to creating an inclusive environment for all employees.

Other roles you may have experience with could include Family Support Worker, Mental Health Support Worker, Support Worker, Care Worker, Support Team Leader, Social Care Worker, Carer Support, #INDSCP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

We are looking for a compassionate, proactive, experienced, and professionally registered nurse to evolve our support services and provide excellent, specialist care for families affected by Sudden Unexplained Death in Childhood (SUDC).

SUDC UK has a small, warm, passionate and impactful team who currently support families facing the sudden death of a child between 1-18 years, with no clear explanation for their child’s death. 

Currently, the charity’s co-founder and CEO delivers services in collaboration with our affiliate organisation, the SUDC Foundation (based in the U.S). This new role will evolve SUDC UK’s direct support services by delivering an expanded, evidence-based SUDC UK pathway of exceptional care for registered families. 

The role will include providing 1-1 supportive zoom calls for information and guidance, case advocacy requiring collaboration and relationship building with professionals like Coroner’s officers and paediatricians, signposting, referrals and collaboration with other organisations, a family peer connection program, family events, service review and continuous improvement. 

We're looking for a kind, compassionate and resilient Support Worker to join our Homelessness and Complex needs service in Brent.
£27,352.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Healthcare Cashplan through our partner Healthshield
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Livingstone House is a 24 hour staffed 92 bed mix gender hostel, which provides short term supported housing for single homeless vulnerable people with Low to Medium support needs. Look ahead provides the support function and Riverside provides the housing management and night concierge. The Service provides on average 5 hours of weekly support to customers who reside in the hostel with the aim to provide them with the tools to move on within the community and live independently. On occasions, we may need support within our scattered sites based in Brent.

The Shift pattern of this role consist of Shift pattern 8am -4pm and 1.30pm - 9pm. Over a 7 day rota with 2 days off with weekend working

What you'll do:
? To provide support to peers and management, being flexible and responsive and help bespoke support for each customer's abilities and aspirations
? To implement the principles of personalisation, as part of a local service plan.
? To help support your colleagues to maximise the customers' independence.
? To motivate customers to access educational and training opportunities and to integrate fully in the community
? To support up to 14 customers to sustain their tenancies
? To promote customer involvement in all aspects of your work
? To take on a project that will help assist the service move forward

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Excellent communication and a team player
- Excellent customer relationship management
- Professional manner in everything that you do
- Proven experience of motivating, supporting customers or transferable skills than can complete this task and beyond.
- A essential willingness to work evenings, weekends and bank holidays on a shift rota basis
- Ability to think outside the box (Essential)
- Work upon your own initiative which is essential
- Lead upon assigned projects that are given
- Ability to hit the ground running which is key within a fast moving hostel daily environment

What you'll bring:

Essential:
- Time management with is key in all area's
- Leadership
- Teamwork
- Communication
- Resilience
- IT skills

Desirable:
- Problem solving
- Ability to work under pressure
- Confidence
- Change management

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description

Rethink Mental Illness are hiring a Regional Associate Director to lead our teams and services in the South-East region. 

As a leading charity provider of mental health services in England, we’re on a mission to bring about meaningful change: to our health and social care system, to the way society views mental illness, and to people’s lives across the country. Our services keep people living with mental illness safe and well in the community, prevent their needs from escalating, and help them live independently, access the information, support and care they are entitled to, and understand and exercise their rights.

As a Regional Associate Director - South-East, you will: Lead a regional operational team, within our Services Division, who are responsible for delivering safe and high-quality care and support services across the region, which are aligned with our quality and safety standards and meet contractual requirements.  This means that services in your region are delivered in line with/exceed budget, all internal and external KPIs, and quality and regulatory standards. 

The Services Division lead the delivery and growth of our services and strategic partnerships and alliances.  The division is comprised of our four regional teams (north, central, south west and south east) and a separate strategic partnerships and alliances team. The five teams are each led by an Associate Director.
Our regional teams are responsible for all services we deliver in a local area:

• Accommodation services (Including crisis houses, CQC regulated care services, supported housing).
• Community based support (including 121 support, group support, peer support, crisis support, helplines, care navigation, carers, suicide bereavement and employment services).

Other service types may be added as growth and development takes place with the South-East Region:

• Criminal justice support (including prison-based and community-based services)

Essential skills and experience:

• Strong leadership and people management skills, with the ability to inspire, develop, and empower teams and other stakeholders across the region.
• Experience as a Senior Manager delivering and leading complex social care/NHS service contracts. 
• Experience delivering services which meet internal and external performance indicators and quality standards, including regulatory standards, and ensuring compliance with safety, risk management and safeguarding practices.
• Experience of managing budgets, allocating resources effectively, and improving financial performance and sustainability.
• Understanding of what good quality service delivery looks like and act quickly and decisively to problem solve and drive service improvement by leading cross-directorate teams where required.
• Created plans to develop services and worked as part of a cross-organisational team to develop bids and proposals to grow services whilst having a good understanding of public sector procurement. 

Who we are? 
We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.” 
It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us. 

Diversity, Equity, Inclusion 
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. 

We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.

Becoming a truly anti-racist organisation 
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here. 

Young People Support Worker

We have a new role available for a Young People Support Worker to work as part of a team delivering an assessment, support and move on service to vulnerable clients in supported or community based accommodation.

Position: Young People Support Worker

Location: Whitley Bay, Tyne and Wear, United Kingdom

Contract: Full time, permanent

Hours: 37.5 hours a week

Salary: £24,136 pa + pension and other benefits

Closing Date:  13th April, 2025

About the Role

As Young People Support Worker you will work under the direction, guidance and support of a manager/senior worker you will be responsible for a caseload of clients as well as share responsibility for the safety and wellbeing of all clients, volunteers and staff in the service.

In accommodation based services you will ensure that the accommodation is properly maintained and support the client to sustain their tenancy and participate in positive and successful move on.

Where the client lives in the community you will ensure that their tenancy is not at risk and that they have the skills and resources to manage and maintain their accommodation.

Key responsibilities include:

· Ensure client safety, wellbeing, and adherence to safeguarding and emergency procedures.

· Deliver high-quality risk assessments, support plans, and one-to-one/group support to build client resilience.

· Foster partnerships with local agencies to support clients while following data protection protocols.

· Engage flexibly and creatively with clients, encouraging their involvement in decisions and participation in activities.

· Support clients in accessing education, training, employment, and volunteering opportunities.

· Maintain health and safety standards, prepare accommodations for new clients, and oversee accurate financial records.

· Collaborate with team members, volunteers, and attend training and meetings as required, ensuring contract compliance.

About You

You will need to have the following skills and experience:

· Experience working with young people or those affected by homelessness.

· Understanding of the needs of individuals facing homelessness, mental health issues, substance misuse, or the care system.

· Knowledge of risk assessments, support planning, safeguarding, and health and safety procedures.

· Strong literacy, numeracy, IT skills, and commitment to diversity, equality, and professional integrity.

· Ability to maintain professional boundaries, work collaboratively, and reflect on practices for continuous development.

In return for working here, you will receive:

· A comprehensive training package tailored to your needs and role

· Flexible working model for suitable roles.

· 26 days annual leave rising to 30 after five years of service.

· Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.

· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service

· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.

· Discount vouchers including gym, retail, food & drink, travel, electricals and more.

· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More​

· Death in service (4x Base salary)

· Legal Advice line

About the Organisation

The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, Wellbeing Worker etc. #INDSCP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

An opportunity has arisen for a lead Support worker to work within our Sanctuary crisis intervention and prevention service, based in Fore Street in Enfield. We act as a short-term A&E and Emergency services alternative, providing support to individuals in the Enfield Borough aged 18+. 

This role is to provide leadership and support to the Sanctuary team on shift. The role will:

• Lead shifts during the week, providing support to team members via case management support, escalation, Health and Safety guidance
• Support the Sanctuary Manager to embed processes within the service, and ensure that these are carried out
• Work alongside the Manager and team to ensure that the service is operating to high quality standard.
• Provide support in times of emotional distress for clients. The support worker will provide a calm, supportive presence.

 The role will support clients through co-producing support plans with practical and therapeutic support offerings, as well as contributing to the development of a warm welcoming environment and ‘safe space’ to be.

This position would suit someone with a minimum of 2 years experience of working with people with mild, moderate and severe mental health issues. Ideally experience of supporting people experiencing suicidal ideation. Should have previous experience of supervising or managing staff.

Please see attached job description for further information on this position.

The Sanctuary Service runs Monday - Friday, 5pm-10pm and at weekdays, 12-5pm. We would require the successful applicant to be able to work 4 shifts (21 hours per week) covering these days/times.

This role will be based at our Enfield office is based at 275 Fore Street Enfield N9 0PD.

Please see full job description attached.

:Post salary - FTE £40,000, pro rata £32,000

We are a small, warm friendly and much-loved charity. Everything we do is about supporting carers.We are mission-led, reducing isolation, supporting lives, changing lives and building a community by bringing carers together. 

Working with us is very much a community thing, you will be part of something that means a great deal to many people, you will become well known by our community, and you will work with us in a beautiful place that is very much the heart of the carer community. Greenwich Carers Centre stands alone. Not only are we the only purpose-designed carers centre in the UK, our carers centre is one of the borough's Grade 1 listed heritage buildings. Our centre includes a fully staffed reception area, cafe,walled garden, activity rooms - all of which are used to very great effect.

Our busy centre is an opportunities hub for carers. We provide educational, recreational, peer support, social, cultural, consultation, information and hobby & interest activities at Greenwich Carers Centre and out across the community. At the very heart of us is one-to-one support  - completely tailored to meet the individual needs of carers, one-to-one support matters - it is crisis intervention, it is problem solving, it is emotional and practical support - it is whatever a carer needs, when they need it.

We are looking for excellence, heart and drive to lead our one-one support services, to lead our outstanding support team, and to work alongside our creative and forward thinking CEO in driving our charity forward. If this is you, we would very much like to hear from you..

The role

Reporting directly to the Chief Executive, this second-lead senior management role supports the CEO in delivering the organisations business strategy. As the statutory service lead for Greenwich Carers Centre, the role is responsible for ensuring the contract compliant delivery of a small portfolio of non-regulated local authority funded services that provide front line support to carers within the Royal Borough of Greenwich.

The role deputises for the Chief Executive and leads a dedicated staff team actively providing essential emotional and practical support to carers across the borough. As the second most senior post in the organisation, the role engages with stakeholders and influences, shapes and informs across most aspects of the charity’s day-to-day operations. By working with the CEO and external fundraising colleagues the role helps to shape the charity by informing the development of grant funded programmes that; provide specialist support to carers, add value to our statutory services, and extend our charity by building upon a consistent level of notable business achievement.

Job description:                               Service Development Lead – Carer Support Services

Reports to: Chief Executive,  

Key holder responsibility:                 Yes

Post:Part-time: 28 hours per week = 4 days

Salary: Pro Rata £32,000. FTE £40,000

Post location: Greenwich Carers Centre, London SE7

Annual Leave: 25 days + Bank Holidays (After completion probation period)

 Direct reports Support team, Participation and Involvement Officer

Statutory Services Lead

To manage a small portfolio of Greenwich-based statutory carer support contracts Greenwich Carers Centre do not provide CGC regulated services. We currently hold three statutory service contracts, highest value service = 400k per annum.

To ensure quality and manage the delivery of services in relation to contract

To ensure services are

·To ensure Charity Log and KPI service monitoring systems are maintained and updated

To report quarterly on service performance via written local authority report, board paper submission and whole-team Quarterly Review Meetings

To assist in the occasional development of local authority tenders and lead on service set-up in response to contract award

To ensure support staff are compliance trained, supported, monitored and supervised

To act as the organisational lead for reporting Safeguarding concerns

Deputising for the Chief Executive

To act as lead manager when the Chief Executive away from the centre, on leave, or otherwise absent.

 To be the lead contact for staff, volunteers and customers

·To deal with and manage arising situations at the centre

·To assist with facility management and operational tasks as appropriate.

·To carry out tasks as requested by the Chief Executive

To ensure the charity has adequate staff cover for planned activities.

Strategic planning and new business

·To support the CEO with business strategy planning

·To work with an external fundraising teams to inform the development of funding bids.  

·To contribute to the financial wellbeing of the organisation by supporting income generating activities

 Partnerships and networking

To represent the organisation by participating in Local Authority and Voluntary Sector Forums, Steering Groups and Consultation activities

To work with voluntary sector partners to extend the reach of our services, collaborate on service delivery and provide new opportunities for our customers

· To negotiate and draft partnership agreements for collaborative working

Involvement and engagement

To ensure carers inform continuous service improvement through the feedback and evaluation of services

To support co-production through carer engagement

To support the set-up of a Carers Committee to inform and shape the operational environment of Greenwich Carers Centre. Once established, to be the senior management contact for the committee.

·To annually review the organisations carer engagement strategies and ensure output requirements are built into project and service delivery.

Marketing and communications

To be an advocate for local carers, speaking locally and regionally on their behalf via a national carers network, and, on occasion by engaging with local media 

To support and inform the development of marketing materials

To represent the organisation when dealing with stakeholders, voluntary sector partners and the wider community

To regularly attend meetings of the Carer Partnership Board as representative of Greenwich Carers Centre To support the charity’s community engagement activities

General

To act in an appropriate manner at all time

To support the Centre Manager and Projects Lead and assist in the day to day running of Greenwich Carers Centre

To undertake any other duties as reasonably requested by the CEO or Board of Trustees

Prison Facilitator - HMP Stocken

Shannon Trust facilitator - HMP Stocken

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Stocken. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach. 

This role is prison based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

‍We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

‍Interviews are planned for 5th May 2025.

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