Patient involvement manager jobs
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The Healthwatch Service Manager will have significant knowledge of health and social care services and community engagement including working with people who use services. Exciting opportunity to manage the Healthwatch North Northamptonshire Service.Our aims and mission are to give voice to the public and engaging communities especially those who are least heard and the most vulnerable. You will also be committed to working collaboratively with communities, VCSE and statutory sector services.
The Service Manager will also be able to lead all the key functions of Healthwatch including:
· Providing an effective Information & Signposting service for the public.
• Priority Research Projects
• Gathering Public and Patient Experiences
• Proactively managing Community Engagement & Outreach work
• Meeting Enter & View requirements
• Promoting and supporting Volunteering
We are looking for someone who is committed to social justice and equalities and able to translate this into practice. We need a confident manager who is credible and can lead an effective work programme relevant to meeting the needs of local communities and informing change to policy and practice of health and social care services.
Service Manager: Healthwatch North Northamptonshire
Background
Healthwatch North Northamptonshire is one of more than 150 local Healthwatch formed in response to the Health and Social Care Act 2012. Healthwatch represents the views and experiences of local people and help communities to exercise greater choice over the services they receive.
Healthwatch North Northamptonshire will champion the health and social care needs of our communities, acting as an independent local voice and ensuring that services meet the needs of our communities and remain high quality.
Our vision is to inspire positive change in North Northamptonshire’s health and social care service through effective community engagement and ensure people and communities have a strong voice to influence and challenge how health and social care services are provided.
We hope to ensure that Healthwatch North Northants has a strong presence, with an effective, proactive and independent local voice. We act as a ‘critical friend’ to the commissioners and providers of health and social care services to enable progressive and beneficial decisions to be made.
Job Purpose:
To lead and manage all aspects of the Healthwatch North Northamptonshire service in line with statutory duties, service specification, performance requirements and in line with the values and objectives of Support Northamptonshire.
Our aim is to raise awareness amongst commissioners, providers and other agencies about the importance of engaging with communities, and the expertise and value that individuals can bring to discussion and decision making on local and national issues.
We hope to carry out this work in North Northamptonshire through specific ways:
· By capturing community views through people’s experiences and by understanding and reporting on these experiences to health and social care services.
· By actively promoting community involvement in the commissioning, provision and scrutiny of health and social services, giving people and communities a stronger voice to influence and challenge how health and social care services are provided within their locality.
· By undertaking community-led research in priority areas to examine the impact of health and social care services, its pathways and make any recommendations for change.
· Healthwatch can monitor and review how local services are planned and run (except for social care facilities for children and young people) and have the statutory power to ‘Enter and View’ premises delivering health and social care services. This enables authorised representatives of Healthwatch to observe the nature and quality of services, report on their findings and make recommendations so that local authorities and health services can exercise their duty to respond.
· By providing Information & Signposting Service to help people understand the services available in their local area and to make informed choices about different health and social care services.
KEY TASKS:
To work closely with the Healthwatch NN Advisory Group and the Support Northamptonshire’s CEO to:
1. Fulfil Healthwatch NN’s statutory purpose, contractual requirements and its strategic and operational plans and objectives.
2. Contribute and challenge at a strategic level, influencing and shaping decisions made by commissioners and providers, in line with the vision and priorities of Healthwatch NN.
3. Implement a project management approach to the design and delivery of all workplan activity and deliver on respective programme areas including:
• Providing an effective Information & Signposting service for the public.
• Priority Research Projects
• Gathering Patient Experiences
• Proactively managing Community Engagement & Outreach work
• Meeting Enter & View requirements
• Promoting and supporting Volunteering
4. Coordinate all statutory functions including enter and view visits, information requests, escalations to Healthwatch England, and the coordination of intelligence gathering from a range of sources including the Information and Signposting function, and the NHS Complaints Advocacy service. ·
5. Work closely with the Care Quality Commission, Experts by Experience representatives, Social Service Quality Inspectors and any other stakeholders that perform a quality or inspection role to ensure coordination of activities and awareness of each other’s workplans. ·
6. Lead on all communications with Healthwatch England, the CQC and other national partners, ensuring the timely distribution of intelligence collated locally, and escalating matters of serious concerns.
7. To lead and undertake research and issue led investigations. in priority areas, provide quantitative and qualitative analysis on key data, ensuring projects and reports are achieved on time and to a high quality and that recommendations are reported and reviewed.
8. To develop a core team of community volunteers who can support and contribute to the work of Healthwatch NN and support them to be proactive and enthusiastic in fulfilling their roles.
9. To represent and promote Healthwatch NN with the NHS, Local Authority and Third Sector stakeholders and
10. Deliver presentations and progress reports at key statutory bodies including the Health & Well Being Board, Health & Care Partnership and Overview and Scrutiny Committee as required.
11. Act as the central point of contact for key stakeholders, commissioners, and service providers and sit on issue led boards and networks and attend such meetings when deemed it could add value to the work of Healthwatch.
12. Ensure effective working relationships are in place with neighbouring Healthwatch, and explore opportunities for cross boundary working and joint utilisation of resources. and ensure appropriate protocols are in place for collaborative working. ·
13. Identify, advance and manage collaborative relationships with key strategic stakeholders and partners to achieve our statutory roles (including voluntary sector, statutory agencies and other local Healthwatch)
14. Act as ambassador for Healthwatch NN, working with other organisations and bodies as appropriate, taking part in external working groups and events to further the work and reputation of the organisation.
15. Lead and develop and maintain productive networks, relationships and partnerships with key stakeholders and other appropriate bodies and organisations.
16. Where deemed appropriate, prepare formal requests for information to providers and commissioners, and keep a record of requests and timelines for responses. Identify appropriate actions when a late or insufficient response has been received, including onward referral to the Health Overview and Scrutiny Committee. ·
17. Identify gaps in the knowledge of Healthwatch North Northamptonshire about the health and social care needs of local residents and look to address these, particularly working with key partners. ·
18. Assess local strategies and policy documents, to identify gaps where local public concerns are not being addressed.
19. Adopt an effective and shared approach to information management with appropriate sharing of data to avoid duplication, misinterpretation or underuse of data. ·
20. Work with the team to identify gaps in service provision and alert local commissioners of any such gaps.
21. Act as the central point of contact for all incoming press enquiries and be available to provide comments when health and social care related articles appear in the news, or direct enquiries to Senior Management where appropriate.
22. Act as the central point of contact for any complaints made against Healthwatch North Northamptonshire and escalate accordingly to internal policies.
23. Deliver key performance targets and ensure contract monitoring reports are produced in a timely manner.
24. Manage the Healthwatch NN website and social media , production and publication of reports and all external materials and content.
25. Line manage Healthwatch NN staff and carry out supervisions and appraisals in line with Support Northamptonshire policies and procedures
26. Working with the relevant staff ensure the necessary infrastructure, resources and relationships are in place for the effective and efficient management of Healthwatch NN.
27. Ensure compliance with all Support Northamptonshire policies and procedures
The ideal candidate for this role:
· Is passionate about social justice and addressing health inequalities
· Has experience of co-production and best practice in community engagement
· Is knowledgeable about key health and social care services.
· Is an experienced manager who is driven to manage a small team to capture views and experiences of local health and care services and produce recommendations for change to reflect what people tell us.
· Has the skills and confidence to influence change by working in partnership with other organisations and system partners
Please send your CV and a covering letter showing how you meet the detailed job and personal specification.
Date of Interviews: Friday 23 May or Wednesday 28 May
Thank you!
About you
Do you want to use your skills to make it possible for people with myeloma, an incurable blood cancer, to live longer and better lives?
Myeloma UK is looking for a motivated and highly proactive Senior Policy Officer to join our Patient Advocacy team within the wider Research and Advocacy directorate.
You will have experience in analysing, developing, and communicating complex policy issues, strong communication skills, and the ability to prioritise a fast-moving and wide-ranging workload.
You will also have experience working collaboratively and building relationships with a range of internal and external stakeholders.
You will have the ability to present findings and recommendations to a range of audiences and produce high-quality succinct briefings in a timely fashion, underpinned by evidence.
Empathy and sensitivity are required to work closely with patients and their families and friends.
Experience in the health charity sector, public/patient engagement work, and working on the National Institute of Health Care Excellence (NICE) and Scottish Medicines Consortium (SMC) consultation processes would be beneficial but not essential.
About the role
As Senior Policy Officer you will be part of the Patient Advocacy team who work to ensure that the patient voice is heard and acted upon by UK and devolved nations healthcare policy decision makers. You will represent the charity externally including national meetings with senior healthcare decision makers.
Your role is vital to developing strategic approaches to health technology appraisals (HTA), regulatory pathways (MHRA), clinical development programmes (academic and industry clinical trials) and commissioning routes to broaden access to new myeloma drug therapies and diagnostic technologies.
You will apply your skills flexibly across key policy areas including access to treatment, patient voice, stakeholder engagement and general healthcare policy and work with colleagues in communications and fundraising to make sure our supporters and the wider myeloma community understand the positive impact we make.
About us
Myeloma UK is the only UK charity focused on myeloma and its related conditions. We provide support and influence access to treatments, while researching a cure. Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well. Together, we support, so no one faces myeloma alone.
We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.
Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.
Our culture
Wellbeing and staff engagement are at the heart of our culture. We offer our employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working from home with hub-based office working, health plan, employee assistance plan and holiday purchase scheme and we are committed to providing learning and development opportunities for all our employees.
How to apply
If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:
1. A cover letter telling us more about you and what you think makes you a good fit for this role
2. A CV that sets out your career history, with key responsibilities and achievements
Applications close on 12 May 2025 and interviews will be held w/c 19 May 2025.
Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:
· sex
· race
· disability
· age
· sexual orientation
· gender reassignment
· religion or belief
· marital status
· pregnancy and maternity
Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about building new relationships? Are you a brilliant communicator? Then this role could be for you!
Great Ormond Street Hospital Charity are hiring for a Senior Fundraising Executive to join our Hospital Engagement team. This position is based in the hospital for 3 days per week, with the remaining time spent working from home.
As a Senior Executive, your main focus is to build relationships and connections within the hospital in order to increase the Charity’s visibility, drive income growth and referrals from patient families, visitors and hospital staff.
Salary
The salary for this position is £35,051 per annum.
Key Responsibilities
This is a varied role where you will:
- Engage and develop strong working relationships with hospital staff members.
- Roll out a patient family fundraising training programme, delivering training to staff groups, identifying fundraising champions within the hospital and increase patient family referrals.
- Collaborate with the Hospital Engagement team to recruit and relationship manage hospital staff in our Charity Champions Programme.
- Collaborate across the charity with our Grants, Brand Marketing and Communications team to coordinate charity family activity and implement a hospital engagement and communications plan.
Skills, Knowledge and Expertise
This role is focused on relationship building and influencing and we’re looking for someone with:
- Experience working with the public in a customer facing role.
- Ability to build relationships and influence stakeholders of all levels of seniority.
- Strong communication skills and emotional intelligence. (you will need to be comfortable working with patient families in a hospital environment).
- Confident delivering presentations and training.
- Experience working with or managing volunteers.
Whilst you’ll be an employee of the Charity, this role requires you to be onsite at the hospital for 3 days per week (with the rest of the time spent working remotely).
The hospital is a large site and you’ll be physically attending different department meetings, organising events, and hosting events (ensuring branded stock is available, moving boxes, helping with event set up).
About the Team
This role sits within the Hospital Engagement function within the Community team, whose purpose is to drive the charity’s presence within the hospital to build key relationships and increase income from patient families and hospital staff.
This is a role with regular hospital contact and appointment to the role will require the individual to meet any hospital access requirements which may change over time.
Closing Date: 8th May 2025
Interviews: 1st stage virtual on 13th May, 2nd stage in person 20th May
Registered Charity
101 - 500
We are Great Ormond Street Hospital Charity. We stop at nothing to help give seriously ill children childhoods that are fuller, funner and longer.
Thank you!
This role focusses on raising funds for Bowel Research UKs medical research projects and work that focuses on patient and public involvement. Funds raised will be a mix of restricted project funding and unrestricted funds that can support the organisations core operations.
You will need to work closely with colleagues in Research and Patient & Public Involvement to ensure you have a strong understanding of current funding needs and research successes. You will take the lead on seeking out new prospects and nurturing existing relationships to significantly grow income. You will achieve this by researching sources of funding, devising individually tailored applications, maintaining excellent communications with existing and potential donor trusts and foundations, delivering an agreed income target as well as growing funding from these sources.
The role will include researching relevant opportunities, identifying the most appropriate projects, writing and submitting applications and ensuring excellent donor management, development and reporting. Trusts and Foundations income is a cornerstone of Bowel Research UKs charitable income each year and is responsible for around a third of fundraised income. The organisation has assessed the trusts' function recently, the outcome of which shows that there is scope to significantly grow this area of activity. Full support will be given to the Trust Fundraising Manager to enable this growth to happen.
You will be a motivated self-starter able to write, budget and communicate effectively. You will develop relationships with ease and feel able to positively influence colleagues at all levels of an organisation. The position requires someone with a positive attitude who is determined and resilient.
If you are someone who is or has operated at a senior trust fundraiser level, or someone who can demonstrate experience of developing a trust and grants pipeline, creating compelling applications and directly delivering income success, then this role might be for you.
Application notes
Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.
To progress your application, please contact Jo to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to have a call before the closing date.
Closing date for applications: Midnight Wednesday 30th April
Interviews are expected to be held on Thursday 8th May (virtually)
Thank you!
Looking for the next step in your fundraising career? Join our friendly team and help make things better for patients and their families at University Hospitals Coventry & Warwickshire.
UHCW Charity funds projects outside of the NHS budget, from tiny gel pillows to support premature babies' heads, to world-leading research into lung cancer. If you're ready to make a difference, UHCW Charity needs your expertise to join our expanding team.
Based in Coventry, you will coordinate and develop our community and events fundraising activity. This will include working with community groups, individuals, schools and more, as well as event management and working with teams across the Trust.
This is your chance to make a difference, whilst being fully supported as you develop your career with us.
Position: Community and Events Fundraiser
Responsible to: Fundraising Manager
Location: UHCW Charity, Main Reception, Coventry, CV2 2DX
Hours: 37.5 hours per week (full-time)
Salary: £27,000 - 34,000 (depending on experience)
Annual leave and pension:
- 35 days annual leave (including bank holidays)
- Company pension scheme with matched contributions of up to 7%
Closing date: 17:00 on Thursday 1st May 2025
Interviews: Date TBC
Please describe how you meet the person specification and job description for this role. If you meet the majority of the requirements, please do still apply.
The client requests no contact from agencies or media sales.
Thank you!
The Bone Cancer Research Trust launched a dedicated Support Service in 2019, in response to feedback from our community. Over the last 5 years, the Service has seen a significant increase in reach. We are now at a crucial stage, after conducting a comprehensive review of our Support Service and are now looking for an exceptional, dedicated and enthusiastic leader to drive the implementation of findings and recommendations, ensuring everyone affected by primary bone cancer become aware of, access and trust our portfolio of services and information resources.
The successful candidate will bring our current Support Service and Health Information functions together, to form a cohesive and comprehensive Support and Information Service also and will develop a framework to monitor the impact of this Service, ensuring that the needs of the primary bone cancer community remain at the heart of the Service.
The successful candidate will be a natural relationship builder, forming excellent relationships with both patients and healthcare professionals. They will have excellent organisational skills and will be a confident and compassionate leader.
Registered Charity
21 - 50
Our mission is to save lives and improve outcomes for people affected by primary bone cancer through research, information, awareness and support.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Fundraising Executive/Junior Consultant
Reporting to: Head of Fundraising
Salary: £26,000 to £28,000 per annum depending on experience
Contract: Permanent
Location: Royal Trinity Hospice – Clapham, London (hybrid) 3 days onsite
Hours of work: 37.5 hours a week
The Fundraising Executives provide support to the wider Fundraising team assisting with all aspects of fundraising activity. Three Fundraising Executives are managed by the Head of Fundraising and support fundraising activity across 11 segments of income generation.
The role provides an opportunity to gain a level of understanding and knowledge about each income stream and donor stewardship.
The Fundraising Executive is a varied role with involvement in each stage of fundraising activity, from research and planning to campaign or event delivery and then income processing and thanking of donors and supporters.
The successful candidate will be passionate about learning about fundraising and how we as a team raise the vital funds needed to provide Trinity’s care for future patients and their loved ones.
This is an entry level role that is a great opportunity for anyone who wants to learn about fundraising and make their first step in developing a fundraising career.
We will only consider applications via the Charity Job website.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We want to ensure that everyone with blood cancer, regardless of circumstances, has the support they need to navigate their blood cancer and live well. In this role, you’ll transform how people with blood cancer access and experience our products and support services.
You’ll lead on service transformation projects such as:
- Growing our Direct Referral Service across the UK, where NHS Trusts are referring newly diagnosed patients for an ongoing journey of tailored information and support
- Scaling up our Clinical Trials Support Service, so we can support many more people than we are currently around understanding and accessing clinical trials
- Improving access to clinical trials for ethnic minorities, by testing and piloting new interventions in communities
With a Service Designer to support you, you’ll lead user research, prototyping, testing and iteration of new products and services. You’ll ensure our service transformation programme is working on scalable and sustainable products and services that meet user needs and strategic goals.
This is a relatively new role, so we are looking for someone excited by the opportunity to embed it in the organisation and build strong ways of working. Expected travel for this role is approximately 2-4 visits to the office per month. More frequent travel to the office may be required during busy periods.
We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.
We will interview suitable candidates whilst the role is live and may choose to bring the ad to an early close at our discretion.
We welcome applications from candidates looking to work part time, a minimum of 28 hours per week. Please state this in your cover letter before submitting your application.
Registered Charity
101 - 500
We research, we support, we care. Because it’s time to beat leukaemia, lymphoma, myeloma and all types of blood cancer.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a fundraiser looking for your next career move?
Great Ormond Street Hospital Charity (GOSH) are hiring for two Senior Fundraising Executives to join our direct dialogue team. One is a brand-new position and the other has come up following an internal move.
Our dialogue team work with a range of different agencies to deliver our face to face fundraising campaigns. These campaigns help fundraise to change children’s lives every single day.
These roles are known internally as Senior Individual Giving Executive – Direct Dialogue.
Salary
The salary for this position is £36,654 per annum and we operate a hybrid working model of a minimum of 2 days per week in the office.
In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.
Key Responsibilities
This is a varied role encompassing:
- Campaign management for rolling fundraising activities.
- Defining campaign briefs and working closely with the Senior Management to deliver campaigns across door to door, private site, and street
- Managing relationships with third party agencies.
- Utilising data analytics to create reports and insights across all dialogue activity.
Skills, Knowledge and Expertise
- Previous project management experience, ideally within fundraising.
- Advanced Excel skills with the ability to do v-lookups, pivot tables and manipulate data.
- Relationship management experience.
- Ability to manage multiple projects simultaneously.
Exrerience working within the charity sector is beneficial for this role, but not essential.
Registered Charity
101 - 500
We are Great Ormond Street Hospital Charity. We stop at nothing to help give seriously ill children childhoods that are fuller, funner and longer.
Thank you!
Clinical Education Fellow
Liverpool or London
Liverpool - £47,391 | London - £50,391
Our client is seeking a resident doctor from a physical specialty to join their education team as a clinical education fellow.
This role provides an opportunity for a resident doctor to develop expertise as a medical educator, including curriculum development, online resource development, co-facilitating, and to develop leadership and project management expertise through involvement in ongoing work. The clinical education fellow will have the opportunity to attain a postgraduate certificate in medical education and work towards RCP educator accreditation.
This is a one-year, full time role for a resident who has completed a minimum of ST4 with a start date of September or October 2025. You will be based in their London or Liverpool buildings with onsite attendance expected of a minimum of six days per month. You will be happy to work remotely and be prepared to travel.
Closing date: 05 May 2025
London Interview date: 19 May 2025
Liverpool Interview date: 23 May 2025
Our client positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.
Our client is all about our people – their members, staff, volunteers and leaders. They educate, influence and collaborate to improve health and healthcare for everyone and know they can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into their community people who represent the 21st-century medical workforce and the diverse population of patients they serve is a priority for them.
Thank you!
We are seeking a candidate with a keen interest in national healthcare policy to provide a crucial underpinning role that supports and enables the policy managers and policy officer to deliver the Academy’s committee and wider policy and influencing work. This is an ideal role for someone who is driven by the desire to influence positive societal change through gaining experience in a complex national policy environment. The role would suit either a recent graduate looking to gain experience or a career administrator who enjoys a busy role in a small organisation.
The client requests no contact from agencies or media sales.
Thank you!
- Training Facilitator & Content Creator
- 14 hours per week at £16.00 an hour (Actual annual salary £17,472 - FTE £29,120).
- Hours may be worked flexibly over 5 days.
We are recruiting for a Training Facilitator & Content Creator to join our dedicated team at the PDA Society. This pivotal role blends the art of delivering impactful, engaging training with the creativity of developing meaningful content for our growing learning platform. You’ll be responsible for facilitating interactive sessions (both virtual and in-person) tailored to diverse audiences, and creating high-quality materials including e-learning modules, webinars, podcasts, and presentations. At its core, this role is about nurturing conversations that lead to real change – supporting PDAers, families, professionals, and researchers alike.
We’re looking for someone who is an enthusiastic, inclusive facilitator with a solid understanding of the PDA profile of autism and a passion for creating accessible, impactful learning experiences. You’ll be confident using digital tools, a skilled communicator, and comfortable working both independently and collaboratively across teams. The ability to adapt your style to suit the audience is essential, as is a willingness to travel to deliver in-person training across the UK. If you’re proactive, compassionate, and eager to make a genuine difference, we’d love to hear from you.
To apply please visit our website.
The client requests no contact from agencies or media sales.