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Page 13 of 62
London, Greater London (Hybrid)
Glasgow, Glasgow City
Shipley, West Yorkshire
£33,500 - £36,500 per year
Part-time (21 hours per week / 3 days)
Permanent
Job description

Participation and Stewardship Officer
Permanent appointment
Part time, 3 days per week (21 hours)

Location – Hybrid between home and our London, Glasgow or Shipley offices
Salary Range - £33,500 - £36,500 per annum, pro rata

About us


At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.

About the role

Are you passionate about putting lived experience at the heart of an organisation’s work and decision-making? Do you excel in providing inclusive, high-quality stewardship to diverse communities and networks? Do you enjoy supporting high-performing teams and shaping effective tools and processes to maximise impact and efficiency? If so, this might be the perfect role for you!

As a Participation and Stewardship Officer, you will support the Communities and Participation team in embedding the participation of people with lived experience of cancer in Macmillan’s work and decision-making, aligned with the organisation’s strategic objectives. You will provide inclusive stewardship to networks and communities, acting as a welcoming and supportive point of contact for people living with cancer who are engaged in Macmillan’s work. You will also act as an initial point of contact for internal Macmillan teams and external stakeholders, ensuring that all enquiries are managed in a timely and supportive manner.

Working alongside our other Participation and Stewardship Officers and the wider team, you will assist with the design and delivery of participation programmes with a focus on organising high-quality and accessible participation activities. You will deliver a well-administered and responsive participation experience for people living with cancer, ensuring GDPR-compliant data management. You will develop and maintain systems to manage Macmillan's external networks and ensure effective, accessible management of up-to-date documents, resources, tools, and templates for colleagues. You will work the Communities and Participation leadership team to shape and maintain effective team management tools and processes.

Above all else, you will embody Macmillan’s values by acting with heart, strength, and ambition as you provide exceptional stewardship and team support.

Please note: this is a part-time role, working 21 hours across 3 days per week. We are open to a conversation about how you work these hours flexibly, but for this role the post-holder will be required to work Wednesday and/or Thursday as part of their core working days. This role also requires some out of hours work to deliver core stewardship activities. This will typically involve no more than one evening each quarter and one Saturday each quarter, with each event requiring a few hours of work. The exact requirement for out of hours work may vary according to the evolving needs of our networks. All out of hours work can be taken back as TOIL (time off in lieu).

About you

The successful candidate will demonstrate the following skills and experience:

  • Exceptional interpersonal skills with the ability to demonstrate empathy and develop professional working relationships, building trust quickly with internal and external stakeholders and particularly people living with cancer.
  • Working knowledge of GDPR legislation.
  • Experience of delivering involvement activity for people with access or other requirements.
  • Proficient IT skills, including Microsoft Office (word, outlook, excel, power point), web-based solutions and data bases.
  • Ability to work well under pressure, adapting priorities with the flexibility to meet a variety of deadlines.
  • Organisational and planning skills and strong attention to detail
  • Practical experience of delivering excellent customer experience to internal and external stakeholders.

In return, we offer a range of benefits including:

  • 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days 
  • Pension matched up to 7.5%
  • 120+ learning and development offers, with access to external professional qualifications
  • Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
  • Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more

Recruitment Process

Application deadline: Monday 5 May 2025 at 23:59.

1st interviews w/c 19 May 2025
2nd  interviews w/c 26 May 2025

To ensure fairness and consistency to select the best candidate for this role, all of our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.

We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy here along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.

Posted by
Macmillan Cancer Support View profile Organisation type Registered Charity Company size More than 1000

At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.

Posted on: 14 April 2025
Closing date: 05 May 2025 at 23:30
Job ref: 10827
Tags: Cancer, Engagement / Outreach, Ethnic Minority / BAME, Partnerships, Strategy

The client requests no contact from agencies or media sales.