Partnership Assistant Jobs in B92 8DG

Warehouse Manager

Nechells, Birmingham, B7 5QT

Salary: £27000 per annum

Location: Birmingham, B7 5QT

Hours: Full Time 37.5 per week

Benefits: 25 days holiday, pro-rata, 5.5% Employer Pension Contribution including Life Cover, Occupational Sick Pay Benefits & Enhanced Maternity, Adoption and Paternity Leave and Pay, plus more

Reporting to: Senior Operations Manager

FareShare Midlands is the region’s largest food redistribution charity. We take good-to-eat surplus food from the food industry and get it to our Members - frontline charities and community groups all over the Midlands. We turn an environmental problem into a social solution.

Last year we redistributed almost 5,794 tonnes of food from our warehouses in Birmingham, Leicester and Nottingham. It is sorted and stored by our dedicated teams of staff and volunteers, and then redistributed to around 800 Members including food pantries and cafes, homeless shelters and drop-in centres.

These local organisations turn the food into food parcels, affordable shopping and delicious meals for people of all ages. As well as food, our Members provide vital support to families and the elderly, many of whom are facing challenging circumstances and living in poverty.

Last year our food reached more than 83,000 vulnerable people every week, providing 13 million meals. At the same time, we are growing our Employability Programmes to help people gain work experience, skills and jobs.

The Role

FareShare Midlands is a high-profile charity with stakeholders from varying sectors not least over 500 companies in the food industry and FareShare UK.  You will work towards, and achieve, a best-in-class in operation not accepting standards or a service that falls short of this.

As the senior person on site, you will be the key point of contact for operations, logistics and stock allocation for your region. You will be responsible for all compliance issues including food hygiene, health & safety and security of the depot and the safety and wellbeing of all visitors, contractors, depot staff and volunteers.

The main role will be to lead the successful day to day operations and ensure the ongoing success of the FareShare Midlands Regional Centres. This will involve working closely with staff and volunteers to ensure that all activities, including operational and order processing are completed to the agreed standard & daily timetable.

With colleagues in the Supply chain & Development functions, you will help develop new operational/logistic activity and lead on the implementation of growth of your RCs activity, capacity and output.

You will report to the Senior Operations Manager and will be a key member of the Operations team across the Midlands region. You will identify and share good practise within and outside the Midlands, working closely with colleagues in the other regional centres.

In agreement with the Senior Operations Manager, you will set out relevant Ops KPIs and targets and will join daily calls and weekly meetings to discuss and help resolve issues across the Midlands region, working as ‘one team’ with colleagues from other functions and regions.

Opening times:

Over the week the depot will be open for the hours required, with staff working 37.5 hours per week which may include working in evenings and weekends on a rota basis if the performance and growth of the region requires it. You will work with the Senior Operations Manager to implement the shift patterns required to provide the service to our members and communities.

Main responsibilities

Job responsibilities will prioritise but not be limited to:

1. Operations:

· Co-ordinate the work schedule and daily activities of the depot, within the guidelines of FareShare Midlands policies and procedures on food safety and Health & Safety

· Be responsible for the supervision, development, and training of all staff & volunteers

· Ensure that all shifts are efficiently planned, controlled, and resourced at least a week in advance.

· Maintain and use the in-house stock management system, with responsibility for the training of depot staff and volunteers on the database and accuracy of stock.  Maintain good relations and communications with food suppliers and community member recipient projects, responding to any complaints or service issues with pace and courtesy as set out in our Service Charter

· Ensure that the vans are maintained as roadworthy and legal (taxed and insured)

· Ensure that community food members in your region receive a service, supply and variety of food that is expected / agreed, working closely with the Member Services Manager to flag potential issues with supply and/or service

2. Health & Safety, Food Hygiene & Equal Opportunities:

· Be responsible for the Health & Safety and security of the operation, including warehouse, vehicles, staff, visitors, and volunteers

·  To support health and safety advisor in carrying out risk assessments

· Ensure compliance with all FareShare policies and procedures and industry standards as required by food donors and regulators, and maintain gold standard at audit level

· Ensure the service is delivered in accordance with FareShare Equal Opportunities Policy and maintain the values and culture of the FS Midlands operation.

3. Human Resources

· Lead & develop your direct reports on a day-to-day basis, ensuring that all are aware of their responsibilities and have the resources, capacity and capability to carry them out

· Be responsible for warehouse staff personal development reviews, regular 1-2-1 meetings and support as required

· Work with the Volunteer co-ordinator to recruit and train the right volunteers and other work placement trainees within the project

· Work alongside the volunteer team to ensure a complete and Up To Date rota is available at all times

· Supervise volunteers

4. Key Performance Indicators and financial responsibilities

o Cost control

o H&S – accidents and near misses

o Service level & complaints

o Food safety standards and audit scores

o Waste and conversion rate

General

Person Specification - Skills, Qualities & Experience

Essential

· Established (minimum 3 years) warehousing knowledge including managing Staff and Rotas.

· Depot management experience, managing stock control, payment reconciliation and putting all required warehouse processes in place.

· Relevant experience of working in the food industry, probably in a retail operations management or production management resulting in a strong understanding of all the core areas around operations, food safety, health and safety and good business practice.

· Stock management of perishable goods, putting processes and checks in place from goods in to goods out, creating stock count processes, managing stock rotation.

· Line management experience, including projects and associated budgets to time, to cost and to quality.

· Commercial experience; managing budgets, identifying cost savings, revenue generation and meeting KPI targets.

· Familiarity with and experience of working in CI or Lean culture including leading on review and improvement processes.

· Experience of developing and implementation of performance management systems for service delivery including monitoring and evaluation.

· Understanding of the voluntary and community sector and volunteering.

· Strong communication and interpersonal skills, with the ability to deal with people at all levels building successful and productive relationships, both internally and externally.

· Facilitation, networking and group work skills and the ability to work successfully with groups of different sizes and backgrounds.

· Working within diverse communities such as urban, suburban, small towns and / or rural and with a wide variety of voluntary and community sector organisations.

·  Enthusiastic and self-motivated with excellent team-working and team building skills.

·  Ability to use own initiative, working independently when required.

·  Good time management with ability to manage workloads, set priorities and meet deadlines.

·  Demonstrable IT literacy, in particular of using Microsoft applications (Outlook, Word, Excel and PowerPoint).

·  Encouraging and promoting equality, diversity and inclusion in the delivery of services and experience of working effectively with people from a range of backgrounds.

·  Evidence of continual self-development of knowledge and skills.

Qualifications

·  Up-to-date driving license

·  Forklift License

·  Food Safety Level 3

Desirable

·   Some experience of financial management, including control over budget setting and performance management

·   Relationship management and partnership working with senior stakeholders across multiple sectors.

·   Transferable experience that demonstrates a high likelihood to fit into the management culture of a medium sized voluntary sector organisation that is underpinned by the organisation’s values.

·  Volunteering Experience & Experience of Managing Volunteers

Values and behaviours 

· A commitment to Equal Opportunities

·  An appreciation of FareShare Midlands’ mission and vision

· Flexibility of approach and ability to work in a team

·  Proven ability to develop and maintain good working relations, with both internal and external audiences

How to Apply:

If you would like to apply for this role, please create a supporting statement to demonstrate your suitability and to explain your interest in both the job and FareShare Midlands. Please send your supporting statement with a copy of your CV.

We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. We particularly welcome applications from people from ethnically diverse backgrounds as they are currently under-represented within FareShare Midlands. 

Immediate Interview and Start available for the right candidate. Please submit your application as soon as possible.

Mary Dinah Foundation (“MDF”) is the largest NGO in the world preventing malnutrition in local communities through the distribution of specialized nutritious foods. The Foundation provides emergency food relief and water sanitation, improves access to healthcare for infants and pregnant women, protects women and girls from gender-based violence, enhances education for refugees, and offers mental health support to individuals affected by conflict-induced displacement. As recipients of ongoing multi-million-dollar grants, we are at an exciting juncture and are seeking an experienced and driven Business Development Lead with a solid track record in personally securing 6 – 7 figure grants from new donors, whether government, institutional, INGOs, and/or large trusts and foundations, to join our team. This role is on track to Chief Operating Officer (COO), contingent on exceptional performance and results.

The successful candidate will be able to demonstrate a proven ability to:

• Conduct prospect research to identify and qualify high-quality new donor leads for MDF and proactively track and respond to large funding opportunities and RFPs, helping us continuously build and enhance our prospect pipeline.
• Carry out detailed research and mappings to identify existing links with potential donors, whether through our leadership, Board, donors, etc., and recommend pathways to relationship building.
• Lead and manage the full proposal development process - from identification of the funding opportunity and detailed review of eligibility/suitability to assess our likelihood of success, through to creating buy-in around responsibilities and timelines, motivating and organizing internal stakeholders, guiding players through every step in the proposal process, gathering inputs from technical leads, working with finance teams on budget development, creating supplementary materials, to rolling up your sleeves and writing the proposal and supporting documents as required (Theories of Change, Risk Matrices, Log Frames, etc.).
• Deliver significant funding from new donors (candidates will be expected to show evidence of winning funding of a minimum of 6 figures).
• Create high-quality fundraising materials tailored to the needs of specific donor audiences (e.g., concept notes, slide decks, etc.)

About You
You have a deep passion for using your skills in leveraging funding to make the world a better, more equitable place, and an ability to balance big picture, strategic thinking, and design with getting tangible activities operationalized. Specifically:

• You are an exceptional writer, with an ability to produce compelling proposals tailored to the specific needs and interests of different donors. These might be technical, institutional bids requiring ToCs, logframes, etc., ‘Big Bet’ pitches relying on powerful storytelling, or applications to large foundations.
• Sitting within a growing team, you are nonetheless comfortable working autonomously (with the role being majority remote) while building the connections needed across our global team to get the information you need to raise funds for MDF.
• You are comfortable working in an organization that is fast-paced and experiencing significant growth. You show flexibility and resilience as structures, processes, and ways of working evolve.
• You are confident in managing competing priorities while meeting both internal and external deadlines and flexible enough to juggle your work where opportunities come in at the last minute.
• You are an excellent communicator, able to effectively tell our story and market our offerings in a compelling way, engaging partners and donors, and inspiring them to support MDF.

Experience and Eligibility Criteria

• Minimum 5 years’ experience in a fundraising role(s), with a preference for experience in institutional, trust/foundation, and/or Big Bet philanthropy, and evidence of personal track record in bringing in new funding.
• Experience working for an international development NGO is desirable, particularly in the space of Nutrition, Maternal and Infant Health, SGBV, and/or women and girls’ rights more broadly.
• Willingness to join the team in the local office ideally one day per week and for occasional international travel (1-2 weeks per year).

About Mary Dinah Foundation
Mary Dinah Foundation (“MDF”) is the largest NGO in the world preventing malnutrition in local communities through the distribution of specialized nutritious foods. Its Zero Hunger Program is a full-spectrum health and nutrition intervention that provides emergency food relief and water sanitation, improves access to healthcare for infants and pregnant women, scales up refugee education programs, and protects women and girls from gender-based violence. MDF operates across Nigeria, Cameroon, Chad, Ghana, Liberia, USA, and the UK. Globally, our team consists of 200+ enthusiastic, international colleagues.

The Foundation is committed to creating global change through local impact, with 85% of its team members coming from the communities where they work. MDF brings a comprehensive approach to every challenge, addressing problems from multiple angles. Furthermore, we go beyond emergency aid, partnering with local governments, forward-thinking corporations, social entrepreneurs, and people living in fragile communities to develop bold solutions that make lasting change possible.

The Rewards
At MDF, we believe in being open, especially when it comes to salaries. The gross salary brackets for this position are £40,000 - £60,000/year in the UK. We will offer you a salary in this bracket depending on your level of experience and how it relates to your future colleagues.

In addition to your competitive salary, we offer:

• Opportunities for growth within the organization.
• A chance to shape our work, leaving your mark as we grow and refine how we operate.
• A flexible and empowering environment that promotes independence and autonomy, enabling you to excel on a global stage.

Additional Information

• MDF is dedicated to building an inclusive workforce where diversity is valued and promoted.
• We are an Equal Opportunity Employer (EOE), where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, genetic information, disability, or protected veteran status.
• This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties.
• This document is intended to outline the main duties of the job and does not constitute a contract of employment. Management reserves the right to review and revise this document at any time.

• Hybrid Position
• Ideal for someone from an Audit and/or Social Impact Organisation

About Our Client

Arts Council England are the national development agency for creativity and culture in England. They champion creativity and culture across the country, develop talent in every corner of the nation, and support artists, practitioners and cultural organisations to work in partnership and to be world leading.

Arts Council believe creativity and culture not only inspire us, but they bring us together and teach us about ourselves and the world around us. In short, they make life better. From 2023 to 2026 Arts Council will invest over £467 million of public money from Government and an estimated £250 million from The National Lottery each year to help support the sector and to deliver their strategic vision.

Job Description

The Department for Digital, Culture, Media and Sport (DCMS) created the Culture Recovery Fund (CRF) to help cultural organisations and heritage sites during the COVID-19 pandemic. This Fund included a £254 million loans programme for arts, culture and heritage organisations. Arts Council acts as loan agent for the borrowers in the programme portfolio.

You will be responsible for all aspects of Arts Council's management of the CRF loans portfolio. You will be the principal contact with DCMS and will be required to meet with them regularly to report on a range of CRF loans portfolio issues and activities including formal portfolio reviews, loan re-profile recommendations, commissioning of external legal and financial advice, loans management process and systems.

The CRF Loans Director will have direct line management responsibility for the CRF loans team and your duties will include:

• Overseeing effective loans monitoring processes to identify where borrowers' business performance indicates a risk to loan repayment
• Reporting to DCMS on the performance of the loans' portfolio on a weekly, monthly and quarterly basis.
• Making recommendations on appropriate action to take on defaulting or at-risk loans.
• Ensuring performance management, risk and internal controls are in place and used effectively.

The Successful Applicant

The successful CRF Loans Director will hold an ACA/CCAB/CIMA qualification (or equivalent) with experience of working at a senior level and exposure to working with loan lenders and borrowers.

You will have excellent financial analysis skills and be able to present complex financial information in simple understandable form to decision makers and others.

Ideally you will have a background within an audit and/or social impact organisation and have an understanding of shaping a loans fund.

Application Stage

As part of the application process, you will be required to provide:

A personal statement of no more than 1000 words attached to your CV that explains how your skills & experience meet the essential experience criteria as listed in the candidate pack.

A supporting CV outlining your job history & qualifications, (including how you meet the essential technical criteria for the role)

It will not be possible to provide feedback to applicants who are unsuccessful at the application stage. Feedback will be provided to those whose applications progress beyond the first shortlisting stage.

 

PLEASE CLICK HERE TO ACCESS THE CANDIDATE AND JOB PACK
 

Interview stage

Full details of the interview process will be made available to shortlisted candidates in the invite to interview.

Closing date is 11:55pm on 6th January 2025

Pre-screening interviews with Michael Page will take place w/c 13th and 20st January 2025

We expect first stage interviews to take place week commencing Monday 27th January 2025. All dates are indicative & subject to change. Feedback will only be provided if you attend an interview or assessment.

What's on Offer

A salary £70,000 - £80,000 dependent on relevant experience alongside an excellent benefits package including a final salary pension scheme.

Hybrid working is also available for this role which can be based in any Arts Council location nationally (outside of London).

Contact
Bradley Glen
Quote job ref
JN-122024-6616410Z

Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page.

RIVET is a new social enterprise bringing together brands, influencers, and NGOs to fund and amplify youth-led social change. With 100+ years of experience elevating young changemakers, RIVET’s founders have seen firsthand that young people don’t lack talent or imagination; they lack access to resources.

In response, we have created the world’s first micro-finance platform focused on young social innovators, funded by youth themselves. This engine will transform young people’s everyday purchases into philanthropic power for their generation’s ideas to change the world. Created by, for, and with young people, RIVET represents the largest investment in youth-led social change. Ever.

As RIVET’s inaugural Director of Donor Engagement, you will help build and then lead the stewardship implementation for our 70+ major donors who serve on our Leadership Council, Youth Impact Council, and Youth Impact Fund, providing them with a meaningful experience that reflects our shared values and desired impact. RIVET’s operating budget is $2.5M, with most of that currently coming from philanthropic support. Our four-year sustainable business model strategy reflects an increasing reliance on brand revenue. The Director of Donor Engagement plays a critical role in helping us secure the capacity building funds needed to help the RIVET rocket get into orbit in the meantime. Your success is largely defined by donors renewing and deepening their support, and increasingly serving as an engine for RIVET’s expanded global impact. 

Unifrog’s mission
 

We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
 

Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
 

We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).
 

Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
 

We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply.

The role and your key responsibilities

As Marketing Lead, you’ll head up the marketing to our UK and international school audiences - from building compelling email campaigns to crafting engaging slide decks. UK and international schools are our two biggest audiences, and you’ll play a key role in driving their continued growth, helping us to support as many students as possible to make informed decisions about their next steps.

Your key responsibilities:
 

• Marketing strategy and planning

  • Work with the Head of Marketing to set the marketing strategy for our UK and international school audiences, including understanding our customer personas, setting objectives, and identifying priorities for the year.

  • Execute the strategy and lead on the creation and delivery of all comms to these two key audiences.

• Email

  • Plan, write, and send compelling email campaigns, tailored to our different school audiences across the world.

  • Work with the Content team to plan content for our teacher, parent and student-facing newsletters, and proof-read drafts.
  • Use data to conduct regular ‘test and learns’ to maximise engagement with email campaigns. 

• Events 

  • Work with our Events team to effectively market our school-facing events, including in-person teacher conferences, webinars, and virtual university and careers fairs for students.

  • Create and send promotional comms, and support the Events team to write engaging event descriptions, conversion, and follow-up emails.

  • Provide on-the-day support to the Events team for bigger events, such as our in-person teacher conferences.

• Social media

  • Grow, create engaging content for, and spark conversations in our private UK teacher and international counselor Facebook groups.

• Design

  • Write effective briefs and work with our in-house Graphic Designer to create impactful marketing collateral to use across digital channels and at in-person events.

  • Create your own graphic design projects, based on templates, such as event agendas and slide decks for the UK and International schools teams to present at conferences. 

Working together

You’ll be working as part of a small marketing team, alongside our: Head of Marketing (your line manager), Marketing Lead for HE and Employers, Events Manager, Events Leads, and Events Assistant. You’ll also be working closely with our Content team, as well as our UK and International school partnerships teams. 

What we’re looking for

• 3-4 years’ experience in a marketing role.
   

• Exceptional writing skills, including ability to pick up our Unifrog tone of voice and tailor messages to different audiences.
   

• Excellent writing and communication skills, in person, over the phone and via video call.
   

• Strong stakeholder management skills.
   

• Highly organised and able to juggle different projects and deadlines.
   

• Confident with Google Sheets and Docs, and happy to learn new platforms such as Asana, Visme and Canva.
   

• Comfortable working both as part of a team and independently, and able to take the initiative when required.
   

• An interest in education, careers, and development.
   

• Proactive attitude and willingness to get stuck in. You need to be excited about going beyond the core responsibilities detailed above to improve what we do and make it a success.

You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you, you love keeping on top of the latest marketing trends, and are an energetic person who is willing to learn, then we’d love to hear from you.

Benefits

Head to our jobs page for a full list of the excellent benefits we offer our team.

• Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools. 

• Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.

• Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.

• Influence the company’s direction: we love to promote great ideas, wherever they come from.

Key details

• £36,000 - £40,000 per annum (Grade B) (pro rata) depending on experience, plus a share in a company-wide performance bonus.
   

• Full-time. 

• 10-month FTC maternity cover.

• 28 days paid holiday per year (plus bank holidays) pro rata.

• Working hours are 9:00 am to 5:00 pm, Monday to Thursday, and 9:00 am to 4:30 pm on Friday.
   

• Work remotely or in our London office.
   

• Start date: Monday 31st March 2025 (although we can be flexible depending on notice periods).
   

• If you require reasonable adjustments, or want to discuss any details about the role before applying please get in touch.
   

• We can only consider candidates who have the right to work in the UK.

Application process

Deadline: 10:00AM (GMT) on Friday 10th January 2025

• Stage 1: Application form (~1 hour) ✍️
  • i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)
  • ​ii. You joined the team mid-campaign for the launch of a new tool on the Unifrog platform. It becomes clear that the campaign is off track and internal stakeholders have started to express concerns. How would you go about understanding the cause/s of the issue, and how would you regain stakeholder confidence? (250 words)
  • iii. Tell us about a time when you had to tailor an email campaign for a specific audience. What informed your approach? (250 words)

• Stage 2: Marketing task (1 hour) ✉️

  • For the next stage of the application process, we’ll ask you to draft a marketing email to one of our audiences. We will send you instructions if you are successful in the first application stage. We will be scheduling these tasks after the application deadline. 

• Stage 3: Video call interview (1 hour) ��️

  • Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions).
  • Video call interviews will be held w/c 27th January 2025.

Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.

Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.

Inclusion and diversity at Unifrog
 

• Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.

• As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.

• To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.

• To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.