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CRM Learning and Engagement Manager (known internally as DARS Senior User Engagement Officer)
The Development and Alumni Relations System (DARS) team is dedicated to enhancing the University's engagement with its alumni and donors through an advanced constituent relationship management system. Our team focuses on supporting this CRM system to drive fundraising and strengthen alumni relations, ensuring seamless collaboration and continuous improvement in our processes and user support.
Permanent contract.
Grade 7: annual increments from £36,924 to £45,163 per annum, with possible extension to £49,250 – plus an Oxford University Weighting of £1,500 per year (pro-rata).
Hybrid working, a mix of vibrant Oxford office and home.
Flexible, life and family-friendly employer.
About the Role
As a member of the User Engagement team, your role will be integral to supporting and enhancing the University's CRM system for development and alumni engagement. Key responsibilities include:
· User Training and Engagement: Develop and update training courses, create learning materials, and facilitate workshops to ensure effective user engagement with the DARS system.
· Business Process Improvement: Analyse and enhance business processes to optimize the functionality and efficiency of the DARS system.
· Support and Relationship Management: Provide comprehensive support through one-on-one coaching, project assistance, and managing key business partnerships to maintain strong collaborative relationships.
To Be Successful You’ll Need:
· Excellent Communication Skills: Ability to clearly convey information and facilitate training sessions, workshops, and presentations.
· Analytical Abilities: Proficiency in analysing business processes and identifying areas for improvement.
· Relationship Management: Experience in managing and nurturing business partnerships or building and maintaining strong collaborative relationships.
· Interpersonal Skills: Excellent interpersonal and customer service skills.
· Technical Proficiency: Proficient in utilising Microsoft Word, Excel, and PowerPoint to create impactful presentations and documents.
- Proficient in learning management systems (LMS) and various e-learning platforms.
- Knowledge of the DARS system as used at the University of Oxford; or of other comparable fundraising or relationship management software (such as Blackbaud Raiser's Edge, Microsoft Dynamics, Salesforce
· Project Management: Skills in managing projects, providing project support, and ensuring timely delivery of objectives.
· Training and Development: Proficient in designing and implementing training programs, crafting educational resources, and utilising learning management systems to enhance employee development.
What We Offer:
Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including:
· Flexible hybrid working
· An excellent contributory pension scheme
· 38 days annual leave
· Membership to CASE .org
· Training and Development opportunities
· A comprehensive range of childcare services
· Family leave schemes
· Cycle loan scheme
· Membership to a variety of social and sports clubs
· Discounted bus travel and Season Ticket travel loans
Application process:
· Click the link to ‘Apply’ and follow the on-screen instructions on our Application portal for vacancy 176202, known at Oxford as ‘DARS Senior User Engagement Officer’.
· Applications must include both a CV and a letter of application, in your own words (in PDF format), outlining your motivations to apply for this role, your relevant experience and how you meet the criteria of the person specification.
Only applications received before 12.00 noon on 14 November 2024 can be considered.
Interviews are currently scheduled to take on 25 November 2024, in person in Oxford.
Development and Alumni Engagement is committed to having a team that is made up of diverse skills and experiences. We encourage applicants from all sectors of the community and are especially keen to encourage candidates from under-represented groups to apply.
The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic.
We raise funds in support of the University’s academic priorities, securing donations for all aspects of academic and student endeavour.
The client requests no contact from agencies or media sales.
We are looig for a new Chief Officer at Rainbow Haven
What is Rainbow Haven?
We are a small, well-respected and busy charity based in East Manchester. For over 20 years Rainbow Haven has provided a place of welcome, support and opportunity for asylum-seekers, refugees and other migrants.Putting diversity and inclusion at the heart of everything we do, people with lived experience of migration are centrally involved, as service users, volunteers, staff members and trustees.From its flagship information, advice and advocacy services to a range of wellbeing activities and classes, Rainbow Haven is there to support and empower people seeking to establish new lives in Manchester.
About the role:
Reporting directly to the Trustee Board, the Chief Officer will:
·Provide leadership, strategic and operational oversight of Rainbow Haven.
·(with the Trustee Board) Ensure the long-term financial sustainability of Rainbow Haven.
·Develop and oversee the delivery of high quality services in response to changing external and internal pressures.
·Ensure appropriate support for an experienced and committed staff team.
·Maintain effective partnerships and develop new partnerships across statutory and voluntary sectors to enhance the range, volume and quality of the services Rainbow Haven can offer.
About the person:
You will have proven experience of:
·Strategic organisational and financial development, oversight, reporting and evaluation.
·Developing and sustaining collaborative external relationships with funders and service delivery partners.
·Financial planning and fundraising.
·Overseeing delivery of front-line services.
·Supporting experienced and committed teams of staff and volunteers.
On our wish list:
·You’ll share Rainbow Haven’s ethos, values and commitment to our vision.
·You’ll have a proven ability to manage competing priorities and pressures.
·You’ll be well-organised, creative and flexible with a problem-solving approach.
·You’ll be a good listener, respectful of staff expertise and experience and responsive to their support and development needs.
·You’ll be a strong communicator and collaborator, whether engaging with colleagues, volunteers, service users or service delivery partners.
·You’ll have a positive, proactive attitude – you’ll understand the needs, challenges and opportunities of working in a small, fast-moving organisation.
This is a fantastic new opportunity to lead an established charity doing invaluable grassroots work with marginalised people that directly impacts their lives for the better.
See the attached document for details on how to apply.
Do not hesitate to let us know if you have specific requirements or need support to apply in an alternative format.
Closing date: 5pm Monday 25th November 2024
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Family Support Worker, you will work in close partnership with families and school staff to deliver a programme of casework to promote and improve educational outcomes for the children we support.
You will also focus your support to help improve attendance, punctuality, engagement in learning, improved behaviour in school and the local community as well as improving social and emotional regulation and well-being.
You will have excellent relationship-building and communication skills with a proven ability to communicate with a wide group of people.
You’ll have previous experience of:
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working and engaging with parents, carers or guardians, children or individuals through individual and/or group-based support
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working in an educational or outreach environment
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working effectively with social and emotional factors affecting a child’s capacity to learn
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Delivering family support
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working with families from diverse communities
To view the job description please click here.
We are committed to maximising staff wellbeing and creating an inclusive, safe environment where everyone feels comfortable bringing their authentic selves to work. To find out more about our current initiatives and offerings, please view our EDI & Wellbeing initiatives document which you can find here.
As an employer, we offer:
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Perkbox membership
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Employee assistance programme
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Life assurance
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Pension scheme
School-Home Support takes very seriously the duty of care to safeguard and promote the welfare of children and is committed to ensuring that our safeguarding practice reflects statutory responsibilities, and government guidance and complies with best practices. Our safeguarding policy recognises that the welfare and interests of children are paramount in all circumstances. All roles at SHS are subject to an Enhanced DBS Check.
The client requests no contact from agencies or media sales.
Project Officer
Salary:£18,000p.a. pro-rata (£30,000p.a. FTE)
We also offer 27 days of annual leave (pro-rated for hours worked) plus bank holidays and a birthday day off, 8% employer pension contributions, a core hours system of working and enhanced family friendly policies.
Contract: 12 months fixed term
Hours: 21 Hours per week (we are flexible with how this may work for you)
Location: Office/hybrid based, within the borough of Kirklees
Keep Britain Tidy is the nation’s favourite environmental charity, campaigning on a range of environmental issues, effecting change at both a local and national levels.
We are seeking a dynamic and friendly project officer to oversee the day-to-day delivery of a community engagement and behaviour change campaign in Kirklees.
This 12 month project, reporting in to the project manager is a partnership between food and drink manufacturers, local government and our charity.
Working in a busy marketing and communications team, the project officer will work to understand and engage local communities through research, engage community leaders to adopt and amplify our campaign and understand the impact of our work, and work with stakeholders on the ground. You will organise events, materials, reports and updates, but first and foremost, you will be the face of our charity within the community.
This is an exciting role within a fast-paced charity. You will have a proven track record in community/ grass roots engagement, event management and all round organisation.
All our roles benefit from generous holiday entitlements and pension contributions, including the opportunity to join the UK’s first net carbon pension scheme and to receive extra days leave for using alternatives to flights. If you have any special requirements for interview just let us know.
If you are interested in this job and want to help us make a difference, please review a copy of the full job description. After reading the application information, if you would love to work with us, please apply here: XXX
As part of the application process you will need to answer 3 questions, submit your CV and complete equal opportunities monitoring information as we want to try to make sure that our workforce is representative of the population and we are not excluding any community. Please note that this information will be held separately.
Please submit your application before the closing date.
The deadline for applications is 09:00, Monday 11 November 2024
For successful candidates, interviews will be held via Microsoft Teams on 27, 28 or 29 November 2024
If you require an in person interview, please let us know.
We have signed the pledge to always #ShowTheSalary for the roles that we advertise.
We are proud winners of the Working Families’ Best Small Employer Award 2021.
No agencies please.
The client requests no contact from agencies or media sales.
Our Activity Service
The Activity Service is an important part of our organisation, delivering high quality activities to the older people of Merton. Our Activity team create and deliver a wide range of activities including a daily lunch club, crafting, poetry, singing and exercises at our centre in Mitcham and other locations across the borough of Merton.
The Activity service is busy and vibrant where no two days are the same, the service has over 10,000 attendees a year, taking part in over 700 activities and exercise classes. The service enables our community to live more healthily, happily and independently in later life.
About the Role
We are recruiting an Activity Coordinator to support the Activity Service Manager in the delivery and development of the Activity service.
The Activities Coordinator will be a hands-on role, working with the team who deliver a wide range of activities both existing and new at our centre and across the borough of Merton.
The role will deputise for the Activities Service manager and has line manager responsibilities overseeing both the team and the delivery of activities. This role will work closely with the volunteers who support the service, building on the current volunteer programme to develop the volunteer role and experience.
The role will play a key part in organising the delivery of existing activities, ensuring they are delivered to an exceptional standard with the service users at the heart of the service.
About You
You are an enthusiastic, motivated and organised person who has experience of supervising a team of staff or volunteers, you have excellent people skills and are looking for a role where real impact is made. Your approach to problems is with a positive outlook and a can-do attitude, you are ready to get involved in the delivery of the service, leading by example and spending time connecting and supporting the clients who attend the activities.
Experience of supporting older people in a health and social care function is not essential but desirable. What is important is your ability to lead and work as part of a team, using your initiative, being flexible and collaborative across the team at Age UK Merton. All our employees demonstrate our values of Quality, Integrity, Kindness, Inclusivity and Collaboration, and you will see this reflected throughout the people who make Age UK a wonderful place to work.
Job Description
We are an equal opportunities employer, aspiring to reflect the communities that we serve, and we welcome applications from people of all backgrounds and experiences. We value diversity and believe our differences enrich the services we provide to local older adults. They also help us as colleagues by encouraging us to challenge ourselves, learn, innovate, and adapt.
Job title: Activity Coordinator
Salary: £28,000 - £31,500 per year
Hours: Full time 37.5 hours per week
Responsible to: Activity Service Manager
Based at: Elmwood Centre in Mitcham and various locations across Merton. This role requires the delivery of activities in person at our centre.
Contract: Permanent
Age UK Merton supports over 3,000 older people a year, our mission is to provide quality advice and services that meet the needs of older adults in Merton.
We have a comprehensive package of employee support, including a holistic approach to our employees’ health and wellbeing.
We offer:
25 days annual leave, plus bank holidays. In recognition of long service, this annual leave entitlement will increase to 27 days after 5 years’ continuous service, and to 30 days after 10 years’ continuous service.
Age UK Merton gifts an additional three days leave between Christmas and New Year.
Admittance to our employee benefit scheme Medicash- a suite of health and wellbeing support.
Enrolment into our pension scheme.
Key Result areas
· Innovate, develop, and deliver a wide range of new and existing activities for service users.
· Encourage clients to attend and participate in a range of activities
· Welcome all clients who attend the activity centre and enable them to engage in activities.
· Deputizing for the Activity Centre Manager.
· Create and collate feedback from service users.
· Identify and develop existing volunteer roles within the Activity Service.
· Work collaboratively with other Age UK Merton Services and teams to provide help and advice to clients who are identified as needing additional support.
· Building strong collaborative relationships with external partners who deliver exercise classes.
Organisation and Coordination of Activities
· To organise the delivery of all activities and exercise classes in the centre.
· To be actively involved in the ongoing development and design new activities held across the borough.
· To support the planning and development of Age UK Merton’s quarterly activity guide to include all events at Age UK Merton.
· To plan and coordinate the distribution of the activity guide across the borough with out team of volunteers.
· To encourage the attendance of activities to new and existing clients.
Volunteers
· Working with the Volunteer Service develop the volunteer programme to deliver an impactful and supportive experience for all the volunteers who support the Activity team.
· Coordinate and organise the team of volunteers who support the Activity service.
Administrative Duties
· Introduce new ways to pay for activities such as online bookings.
· Take bookings for all activities and input details on to the CRM.
· Answer telephone enquiries for the Activity centre.
· Greet all clients and volunteers attending the Activity centre.
Data Capture, Evaluation and Reporting.
· Respond to feedback and suggestions from clients to develop activities.
· Keep records up to date on the CRM for attendees of all activities.
· Working with the Activity Service Manager to expand the delivery of activities into areas of the borough not currently served.
· Working with the Activity Manager to develop client feedback opportunities.
· Support the Activity Manager to identify and write up case studies for funding applications.
· Use the CRM to run reports to support funding bids and reporting.
General
· Establish good working relationships with all relevant stakeholders and liaise as required Comply at all times with the policies and procedures of Age UK Merton.
· Ensure that Age UK Merton’s Equal Opportunities policies, principles and practices are observed and implemented throughout service delivery.
· Carry out any other relevant tasks as required, to ensure the effective development of the organisation and the delivery of its services, this may include supporting weekend and out of hours events for time off in lieu.
· Attend staff meetings and personal supervision and appraisal meetings.
· Be aware of own training needs and participate in training/education to improve performance considered relevant to the post and to achieve agreed targets.
· Act as a representative of the values, beliefs and principles of AUKM at all times
· Undertake any other duties that are requested and commensurate with the grade and remit of the post.
To Apply
Please outline your skills and experience in relation to the person specifcation in the Job Pack and include in your cover letter.
If you don’t meet all the person specifications and you are interested in the role, we would encourage you to apply and include other skills and experiences you have which you feel would transfer to this role.
Alternatively, please call us and have an informal chat.
Please inform us of any reasonable adjustments we can make to support you through our recruitment process.
The last date for applications is 17th of November
Interviews will take place in our offices in Mitcham the week of the 25th of November. If you have not heard from us by this date, you can assume that you have not been shortlisted.
General information about Age UK Merton
Age UK Merton is an independent charity operating within the national Age UK network to provide services for older adults in the London Borough of Merton. Our role is to ensure that older adults can easily access the support, services and care they need as they get older.
Our Priorities
We are passionate about making a difference to the lives of older people in Merton. Our Strategic Plan outlines our three key priorities to improve health and wellbeing by:
1. Providing high quality advice and practical support
2. Building social connection
3. Creating opportunities for lifelong active ageing
Our Vision
Supporting our community with opportunities to love later life
Our Mission
To provide quality advice and services that meet the needs of older adults in Merton
Our Values
We want to be known for:
Inclusivity – A safe, inclusive place to be for all clients, volunteers and staff
Collaboration – Working with partners across sectors to get the best outcomes for Merton’s older adults
Integrity – Robust privacy and confidentiality procedures - trusted staff and volunteers
Kindness – A supportive, empathic place to work, volunteer or receive support
Quality – Providing accredited, person-centred services, respected throughout the borough
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Furniture Makers’ Company, the City of London livery company and charity for the furnishing industry, is seeking an experienced welfare officer to manage the charity’s occupational welfare support provision.
Formerly the Furniture Trades Benevolent Association, the charity has been supporting the welfare of furnishing industry people since 1903. The welfare officer provides vital help and support to people working in all areas of the trade, as well as retirees and their eligible dependants who need assistance.
We are seeking a compassionate individual who is highly organised, diligent and an articulate communicator. You will need to be an experienced administrator as you will be a department of one.
The welfare officer will be responsible for processing applications for assistance and checking applications against the charity’s eligibility criteria – undertaking due diligence - and adding supporting application documentation received via email etc.
The role will involve hybrid outreach work, developing and maintaining links with key stakeholders with companies from the industry to inform them of the charity’s services.
If this sounds like you, please send your CV and a cover letter without delay.
In addition to the salary, the company offers 10% pension contributions and a Westfield Health package.
The client requests no contact from agencies or media sales.
At Young Lewisham Project (YLP) we are passionate about food and our kitchen is one of our fundamental focal points which helps to foster connectivity, consistency and cohesion at the Project, as well as amazing breakfast and lunches.
- You will quickly become the go to person with the answers and you will be a role model when it comes to what a great service would look like.
- You will ensure that the ordering, preparation, cooking and delivery of our enticing dishes runs smoothly and the kitchen remains in top condition, tidy and compliant with Food Hygiene Standards.
- You will help to create a menu with the help of our young people to ensure that vibrant, colourful and nutritious meals are provided to perfection.
- When you join us, we want you to bring your strong communication skills, strong teamwork ethos and your positive can-do attitude with you!
- You will also be flexible, positive and creative with a child centred approach.
- You will be expected to work both independently, on your own initiative and as part of a team supported by and offering support to your colleagues. The post holder will be expected to contribute to staff meetings and supervision with their line manager.
- You will also be expected to attend relevant training.
- The role provides good opportunities for development and progression for the right talent.
- YLP is committed to safeguarding and promoting the welfare of young people. Consequently, this post will require prospective applicants to undergo screening appropriate to the post, including checks with past employers and an Enhanced DBS check.
- YLP embeds a strong Safety culture in everything we do. There will be company policies and procedures to follow alongside our Health & Safety practices so it is essential that you will champion this.
- YLP reserves the right to close this advert early if we are in receipt of a high number of applications.
Skills required
- Knowledge of regulations and working within the relevant Food Standards framework
- At least two year’s experience of working with young people in an education or youth and community setting
- Experience in compliance, quality assurance, monitoring and evaluating the service
- Excellent written and communication skills at all levels
- Safeguarding knowledge
- Computer literate
- Good Food and Hygiene Standards
- Organised, methodical with sound decision making ability
- Experience of catering and supervising catering team members
- Exceptional standards in all aspects of food service
- Proven track record in a catering establishment
- Proven track record of continually improving standards
- A positive outgoing disposition and real 'can-do' approach
Main duties and responsibilities:
- To prepare, cook and serve nutritional balanced food with the young people and staff
- To control portions and food cost management.
- Organise and supervise the food service.
- Allocate duties and responsibilities to the rest of the team and provide general supervision/oversight with the young people helping in the kitchen.
- Ordering weekly food stock on line; establishing and maintaining an appropriate stock control methodology.
- Ensure all supplies of food, equipment and cleaning materials are of the right standard.
- To produce menus and food plans with the young people and staff in accordance with guidelines on nutrition and healthy eating.
- Oversee administration of Cooking Open College Network Level 1 and 2 with support
- Cleaning the kitchen, overseeing and maintaining kitchen cleaning schedules
- Compliance and Health and Safety and Food Safety regulation.
- Monitor the performance of young people assisting in the kitchen and reporting any issues to the Operations Manager or line manager.
- Ensure health, hygiene, and cleaning protocols are carried out in accordance with statutory regulations.
- Assist in the control of costs by monitoring and controlling supplies within the budget and by following through with the recommended menus.
- To liaise, as required, with the Operations Manager, Managing Director and others concerned with the running of the services. To attend and contribute to supervision and attend staff meetings
- Ability to maintain confidentiality
- To complete ad-hoc tasks as required
Other general tasks and duties:
- Undertaking such other duties, training and/or hours of work as maybe reasonably required and which are consistent with the general level of responsibility of this role.
- Maintaining personal and professional development in order to meet the changing demands of the job by participation in appropriate training activities aimed at encouraging and supporting staff in their development and training.
Notes:
- The duties listed in this job description are not exhaustive. The service provider reserves the right to alter the job description after consultation to reflect changes to the job or services provided, without altering the general character or level of responsibility.
- The duties and responsibilities in the job description must be carried out in a manner which promotes dignity and due respect for all staff, young people and other stake holders and consistent with the Equality, Inclusion and Diversity Policy of the Project.
All applicants will have to complete application form, after we recieve a CV.
Job Title: Victim Support Case Worker (London)
Salary: £23,616 (29,250 pro rata) + London Weighting (£4,723 for inner London, £3,542 for outer London)
Hours: 30 hours per week, or 0.8 FTE.
Contract: 12-month fixed term contract (continuation subject to funding)
Annual Leave: 18.5 days plus 6.5 bank holidays
Based: Hybrid, London
About NUM:
National Ugly Mugs (NUM) is an award-winning charity with a mission to ‘end all forms of violence against sex workers.’ NUM provides a mechanism for sex industry workers to report crimes and harm they experience and share this information within their communities to warn others of potentially dangerous individuals and situations. We have a dedicated casework team of industry experts who support sex workers to further access criminal justice remedies and other services as determined by these victims/survivors to cope and recover from crimes they experience. We also host a range of other projects in racial justice, mental health, drop-in support (Scotland), and vocational exploration.
Role Summary:
National Ugly Mugs are looking to recruit a Victim Support Case Worker to provide greater access to justice and protections for sex workers based in or touring in London. The post holder will work across multiple agencies, from London victim support services, Citizens Advice, SARCS/Rape Crisis, specialist sex worker support organisations to those providing services to sex workers, and sex worker-led groups. They will work with police and Met officials via working groups or direct engagement with BCU SPOCs to support reporting to police.
The Victim Support Case Work plays a part in maintaining a wide network of practitioners and officials both local and national, to ensure that we are victim-centred and provide resources in ways that are individualised and safest for sex worker survivors as part of prevention, victim support and recovery. As such, the post holder will be supported by partners from sex worker-led groups and rights activists, and provided with relevant training and clinical supervision to support them in the role.
If you are passionate and knowledgeable about sex worker rights and victim support, you could be the person we are looking for!
Applications from people with lived experience is desirable.
Job purpose:
To provide a pro-active victim support to marginalised and racialised sex workers when they are victims of crime by working within and outside of the criminal system and in partnership with other frontline support services and the police.
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Provision of victim support case work to London-based sex workers
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Risk assess and help members keep safe.
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Support members to access resources in keeping with their rights and entitlements.
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Support members to access (mental) health and other services they require.
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Monitor and keep members informed of case progress.
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Provide support through the criminal system from report to court and beyond.
Documents below contain and a full person specification and the main responsibilities of the role.
How to Apply:
Please send a CV and a cover letter, explaining why you’re interested in the post and how you fit the person specification, to admin[at]nationaluglymugs[dot]org, or apply via Charity Job by 5:30pm (UK time) on Tuesday 19th November. Interviews will take place on 5th December 2024.
We actively encourage applicants of all different ages, genders, social and economic backgrounds, ethnicities, religions and sexual orientations, and from people with disabilities. If you have any access requirements related to applying, please contact admin[at]nationaluglymugs[dot]org. We can also be contacted for any queried relating to this role.
The client requests no contact from agencies or media sales.
Supported Accommodation Worker (Future Roots Project)
Salary Banding: £27,500 per annum with potential to progress through salary band. Plus additional payment for overnight shifts on occasion.
Contract: Permanent
Hours: Full Time, 37 Hours Per Week
Location: Welwyn Garden City / Hatfield, Hertfordshire- Candidates must have a full driving license and use of own vehicle for business purposes
Herts Young Homeless is an independent charity and has been supporting vulnerable young people in Hertfordshire since 1998. We are professional, passionate, collaborative and supportive charity that provides guidance to young people in need of support.
Future Roots Supported accommodation is located in Welwyn Garden City. We are looking fo a Supported Accommodation Worker who will support the 5 Housemates to learn the skills they require to live independently, whilst ensuring the accommodation is a safe and homely environment to live in. The role will require a reasonable degree of flexibility, to respond to the needs of the house. This may include changes to working patterns or additional ‘sleep in’ nights’’ paid at an additional rate.’’support.
How will you make a difference?
You will be creating and establishing a considerate, proactive and empowering environment where those living in the home take responsibility for themselves and their journey towards independent living. You will help co-ordinate and deliver a solution focused training package, that encourages the young person to take responsibility for all areas of their lives and promote healthy, successful outcomes. You will support them to achieve a successful move on in their life and you will be instrumental in ensuring that those living in the house accept and abide by the house rules.
The young people we support are amazing, inspiring and courageous. The challenges they face can test even the most resilient and they often lack the support needed to see them through difficult times; leaving them stressed, anxious and overwhelmed. We are looking for those who have the passion, patience and empathy to support our young people to overcome barriers and move forward in their lives, encouraging and enabling them to achieve and succeed.
What can we offer you?
- A supportive, knowledgeble team and organistion
- 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
- An additional annual leave day on your Birthday
- Holiday Purchase Scheme
- Access to Blue Light discount card
- People's Pension Plan contribution
- Group Life Insurance plan
- Opportunities for personal and career development
- Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
- Medicash & Employee Assistance Programme - support with wellbeing & personal struggles/ Heath Cash Back Scheme
What will you be doing?
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Manage a varied caseload with differing timescales and deadlines.
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Be involved in the screening and interview process of potential new Housemates.
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Build a professional and trusting relationship with the young people to enable to them to engage with the support and improve their situation and prospects.
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Provide 1-1 and group support and opportunities to learn identified life skills for independent living, using a range of tools and skills, including hyh’s ASDAN training package.
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To identify any risk factors and ensure appropriate measures are in place.
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Sleep at the accommodation overnight on an adhoc basis and in the case of an emergency or organsiational need. An additional payment will be made to cover for any overnight shifts required,
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Report any safeguarding (child protection) concerns to your line-manager and refer as appropriate
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Be part of a team responsible to ensure the property is meeting all requiredstandards, which will include:
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Regular Health and Safety checks
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Co-ordinating Building maintenance
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Risk Assessments
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To promote and facilitate Youth Engagement across the service
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Engage effectively in multi-agency working, developing collaborative relationships and partnerships with relevant staff in a range of agencies to broker and co-ordinate support for young people.
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Ensure all service administration tasks are completed to a high standard and in a timely manner.
- Immerse hyh’s values into your professional practice at all times.
- Establish and maintain excellent working relationships with external agencies and partners to ensure we are a provider of choice.
- Actively participate and provide valued contributions in supervision, team meetings and other meetings as appropriate.
- Work as part of a team by supporting, communicating, and engaging with your colleagues.
What can you bring to the team?
- Candidates Must have a full clean driving license and use of own vehicle for business purposes
- Able to demonstrate an understanding of the problems facing homeless young people.
- Ability to engage and motivate young people, strong interpersonal skills including the ability to be appropriately assertive
- Excellent understanding of confidentially with strict professional boundaries and personal integrity
- Excellent planning, organisational & time management skills
- An understanding of the voluntary sector and the constraints placed upon voluntary sector organisation (desirable)
- Have a flexible working approach to the needs of the service users.
Full JD available..If you are passionate, conscientious and take pride in doing a job well and making a difference, then we would love to hear from you!
Application and Interview Process
To apply please go to our website and click the link or QR code to apply. We require a covering letter or Video showcasing your skills and experience relevant to the role along with you CV. Please ensure you upload these to our recruitment portal.
Recruitment morning will be held on 11th November 2024 and if successful there will be a personal interview stage held on 13th November 2024. If you need any reasoable adjustments throughout the interview and application process please contact us and we will endeavour to support your needs.
Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.
The client requests no contact from agencies or media sales.
Action for Conservation is a grassroots charity with a mission to bring the magic of nature into young people’s lives, inspiring a youth movement committed to conservation, restoration and to the Earth. We use pioneering approaches to inspire and empower young people from diverse backgrounds, between the ages of 12 and 24, to become the next generation of environmental leaders. We're looking to appoint a Programme Coordinator based along the South East Coast to help us expand our work in the region and deliver our programmes for young people.
Key terms
Start date: as soon as possible
Starting salary: £28,121.27 - £29,317.92 depending on experience
Contract: Permanent, full-time
Hours: 35 hours per week. Regular evening and weekend work, including residential work, will be required. Time off in lieu (TOIL) can be taken for overtime worked.
Location: Brighton or Eastbourne
Travel: Frequent regional travel - along the South East coast and to London - will be required to deliver our programmes, as well as occasional national travel for meetings, team gatherings and others
About the role
As South East Programme Coordinator, you will be responsible for delivering our core programmes in your region. Through your work, you will inspire and support young people to connect with nature in new and exciting ways and gain new environmental knowledge and skills, and will empower them to have a voice on environmental issues they care about and take action for nature.
You will plan and lead a wide range of sessions for and with young people indoors (including in schools), outdoors and online. You will also support young people to design and deliver environmental action projects that benefit nature and their local communities and create platforms for young people to share their voices and influence decision-making. You will look after all practical and administrative aspects of programme delivery as well as play a vital role in inspiring, empowering and supporting young people both during and outside of activities. You will also formally act as our Blue Mentor for the Blue Influencers Scheme, a match-funded programme for environmental youth social action, funded by The Ernest Cook Trust and the #iwill Fund.
This role sits across programme coordination and administration on one hand and programme delivery on the other. The proportion of each varies throughout the year, with a busy spring and summer season of activities leading into a quieter, desk-based autumn and winter season as we plan and get ready for the year ahead. In total across the year, you can expect to lead or support the delivery of four to six Ambassador events (usually day-long with a 2-day residential graduation), two 5-day residential summer camps, and around 25 (half-day) sessions at secondary schools or youth groups in your regional (plus additional sessions as needed to support your colleagues with their session delivery).
To be successful in the role, you will be highly organised, proactive, self-reliant and a skilled facilitator who can engage and build positive relationships with young people in a range of settings. You will have prior experience of delivering events and activities for and with young people and, ideally, relevant experience of programme coordination and administration.
Main duties
Support young people to engage in our programmes and learn about, connect with and take action for nature
- Recruit a diverse range of schools, youth groups and young people to take part in our programmes and act as Blue Influencers, with a particular focus on young people experiencing disadvantage and marginalisation.
- Create exciting content and educational materials for young people.
- Plan and deliver events and activities that help young people to connect with nature, develop their environmental knowledge and skills and take action in their communities, with a particular focus on coastal, marine and riverine environmental issues.
- Support and mentor young people to imagine, plan and deliver environmental action projects to tackle issues that are important to them, with a particular focus on projects that benefit blue spaces.
- Support young people to partner with local community organisations to embed their projects within the community and maximise learning, connection and impact.
- Lay the groundwork for our first coastal Intergenerational Action Site, bringing together young people, conservationists, local stakeholders and community members through our ‘gold standard’ approach to intergenerational nature restoration and decision-making.
Lead on programme coordination and support with safety, evaluation and communications
- Be responsible for the general coordination and manage the logistics to deliver our programmes in your region.
- Manage risk, health and safety and safeguarding during programme activities.
- Ensure Blue Influencer projects meet the Ernest Cook Trust’s and #iwill Fund’s funding criteria and are administered in line with the due diligence guidance.
- Support the evaluation of our programmes and report on outcomes.
- Help us to grow and manage our network of volunteers in your region.
- Share stories of the young people you work with and support young people to directly share their stories through social media, YouTube, blogs, articles, talks and other channels.
- Help us to expand our network of local community partners that are actively looking to engage more young people.
- Be an active member of the regional and national network of Blue Mentors.
See the full job description and person specification in the Recruitment Pack.
Why work with us?
You’ll be joining a young, mission-driven team who truly love what they do. Working with young people is always rewarding, sometimes challenging and never boring, and you’ll get to experience first-hand the positive impact that your work has. We work hard whilst maintaining a positive work-life balance and spend lots of time outdoors. In 2023, we were recognised by Escape the City as one of the top progressive places to work from over 13,000 nominations, after a rigorous assessment across six criteria, including Mission, Impact, People, Planet and Innovation.
Some of the benefits of working at Action for Conservation include:
- 25 days of annual leave plus public holidays, plus one additional day for each year served up to a maximum of 30 days
- Up to 5 days of professional development leave and up to 4 paid volunteer days each year
- A workplace pension with 3% employer contributions
- Access to flexible working to help you maintain a healthy work-life balance
- Regular team and organisational away days in the great outdoors
- Joining a growing organisation with the possibility to progress within the team as opportunities arise
- A robust training package and a bespoke development plan to support your progression and career aims
- Opportunities to develop new skills and knowledge such as public speaking, youth engagement, group facilitation, practical conservation, and others
- Opportunities to share your voice and shape the direction of our work, ensuring that our content is relevant and reflective of your interests and the issues facing your community
- Seeing the impact of what you do, as you transform young people's lives
Our commitment to diversity
Diversity is one of our core values as an organisation and we are committed to creating an inclusive working environment where diversity is valued and there is equality of opportunity. We also recognise that the climate and ecological crisis disproportionately impacts minority and/or marginalised communities – yet these voices are largely underrepresented in the sector. Currently, the environmental sector is the second least diverse in the UK, with just 4.8% of employees from ethnic minority backgrounds. If the environmental movement is to succeed in creating a greener future that supports society as a whole, we need diverse voices at the heart of our programmes. We therefore encourage people from demographics that are currently underrepresented in the environmental movement to apply.
Guaranteed interview scheme
We particularly encourage applications from people from ethnic minority backgrounds or living with a disability or long-term health conditions. We will offer an interview to any candidates from ethnic minority backgrounds or living with a disability who opt into our Guaranteed Interview Scheme when applying and who meet the essential criteria for this role.
How to apply
The deadline for applications is Sunday 03 November 2024 at midnight. Click on the 'Apply' button to complete the online application form for this position.
If you would like further information, support with access requirements, such as an adjustment to the application or interview process, or an informal chat, please contact us by email.
Building the next generation of nature conservationists
The client requests no contact from agencies or media sales.
ODAC continues to be on a journey of organisational change and growth, with the financial implications that come with that, having begun to diversify our business model to expand our programmes.
We are therefore recruiting a Finance Manager to lead the implementation and delivery of best-practice financial management and planning, ensuring that ODAC is ready to continue to increase our charitable impact.
This is the first Finance Manager role in the organisation and the role will involve using your knowledge and experience to develop the way that ODAC works. In recent years, financial management has been led by the Chief Executive, with a freelance book-keeping contractor and a 0.5 days/ week Finance Administrator, and we have an experienced Finance Lead on the Board of Trustees.
The Finance Manager will lead on bookkeeping, financial management, and providing support and advice to budget holders. They will collaborate with the Director on financial planning and reporting, and will be responsible for reviewing and implementing best practices, ensuring that the charity’s financial functions are fit for its size, purpose, and growth.
DETAILS
TITLE: Finance Manager
WORKING HOURS: 0.4 FTE / 2 days per week (16 hours)
PAY: £35,000-£38,000 FTE depending on experience pro rata (£14,000 – £15,200 real salary) per annum
CONTRACT TYPE: Part time, permanent
REQUIRED QUALIFICATIONS: Qualified AAT qualification, Level 2 or above.
DEADLINE: 9am, Thursday 7th November
INTERVIEWS: Monday 18th November (please hold your availability if applying)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Summary
CAAS provide an ADHD and Autism Support Service for the 8 boroughs of NW London, from our base in Eastcote, with a team of Support Workers. Our work includes offering information, advice, and support to ADHD / autistic people, their families, and professionals in NW London, with the aim of improving quality of life and developing neurodiverse-aware communities. Some of the support is offered through one2one meetings, some of the support is provided through groups and courses which aim to increase understanding and awareness, and provide opportunities for peer support, and some of the support is offered through training and workshops to educate professionals and drive for accommodations to be made to services to allow greater access for our client group.
The Family Team Lead will assist the Family Service Manager in overseeing the operational running and leadership and management of our Family Team at our centre in Eastcote.
The Family Team Lead will be responsible for the line management of some of our Family Support Workers, as well as the direct delivery of services, including being the lead facilitator on some of our parenting courses. As such, we are looking for a friendly, organised and hard-working individual. The role requires strong administrative skills, excellent communication skills and a drive to ensure everyone who seeks support from us has the best possible experience. If you’re passionate about supporting neurodivergent people and their families, then this is an ideal opportunity for you.
There is no requirement for any experience of, or understanding of, autism / ADHD, as we will provide training on the conditions. This role will best suit someone who is very organised, who is able to task switch easily between line management, project management, client facing support work, group facilitation, course content creation and strategic and operational planning activities, and who is able to interact with a high number of clients and staff each week in order to ensure the sufficient number of appointments are provided to meet our funder requirements.
The ideal candidate will possess experience working with vulnerable individuals and demonstrate confidence, composure during crises, quick thinking, and adaptability. A genuine acceptance of diversity and a keenness to learn are essential.
This role would suit someone with a key worker, social worker or teacher background.
Key Responsibilities – Project Lead
Line Management
· Organise and lead regular meetings for team members, including case management and monthly performance review meetings, fostering a culture of continuous improvement.
·Supervise the Family Team staff in fulfilling their own job descriptions, supporting their professional development and ensuring the effective use of resources
· Develop good knowledge and understanding of the services for which you are accountable, and to ensure the implementation of better practice initiatives
· To ensure that the Family Team work collaboratively to manage and lead their clients in an effective way, in line with best practice and CAAS values, making a positive difference to the people we support whilst improving their outcomes
Project Management
· Support the Family Services Manager in planning, mobilising and delivering projects to better support clients across NW London
· Develop key relationships with professionals and funders in NW London to ensure effective mobilisation, communication, delivery and evaluation of projects
· Prepare risk management, quality assessment and process documents to ensure projects are delivered safely, effectively and in line with our policies and procedures.
Family Services Development
· Support the Family Services Manager in driving forward the family team strategic and operational plans, so that our family services remain impactful, user led, accessible and current.
· Ensure output, outcome and impact measures are considered, maintained and evaluated across staff and across projects to ensure continuous performance improvements.
· Provide first line safeguarding guidance to the team, to support them in delivering appropriate, safe and compliant safeguarding of all who access family services
· Deliver a programme of ongoing resource review and development, to ensure the PowerPoints, resources and tools used by the team in the delivery of their work are up to date, appropriately branded and effectively stored on our system
· Lead a programme of ongoing professional development within the team, to ensure that the different skills, knowledge and experience within the team is cascaded throughout the team, and new learnings and ways of doing things incorporated.
· Support the development of a ‘Client Voice’ project to identify how best we can hear and respond to feedback from family clients that we serve – and those that we don’t currently serve – so that our services can be tailored and effective for our wide community.
Key Responsibilities – Supporting Families – Direct support of families
Providing individualised support
· Offer one to one support as requested by families and professional agencies, e.g. by supporting families in preparing for or attending meetings with schools/health/social services etc.
· Diligently record actions and monitor client progress using live reporting software, and assess risk and accommodation needs of the clients, to support their individual needs and protect them.
·Promote CAAS parenting resources, both in person and online.
· Develop knowledge and relationships of regional voluntary and statutory organisations and be able to signpost families to local agencies as necessary.
Facilitating Workshops and Training
· Deliver training to professionals in schools, education settings and the community.
· Facilitate CAAS specialist parenting courses, such as our Understanding Autism course.
Drop-In Support Co-ordination
· Our drop-in support service is the bedrock of our family support work, and we have offered drop-in support sessions for parents for over 20 years. Our drop-in support service has grown in the last year, and now encompasses daytime and evening groups, both in our centre and online. You will act as the lead facilitator for the overall project, sharing best practice across the different elements of the service, evaluating its effectiveness for those we serve.
Key Responsibilities – Liaison and Consultation
Outreach and Representation
· Serve as a representative of CAAS to advocate for organisational interests and services, as well as to voice client concerns and ensure their needs are addressed.
·Participate in community outreach efforts, including attending SEND specific local events
· Liaise with local professionals to create and sustain partnerships and coordinate services.
· Engage with statutory and volunteer services within the borough, such as health, social care, and Carers support services, to establish a support network.
· Attend charity events, networking promotions, and exhibitions to maintain and develop professional relationships.
Knowledge Management and Advocacy
· Remain up to date with all organisational services for accurate representation and consultation.
· Stay informed about existing support services in NW London.
· Keep abreast of national and local trends and developments affecting ADHD / autistic children and their families, identifying opportunities to raise awareness and develop suitable services and support.
Key Responsibilities - Organisational
Client Documentation and Communication
· Provide written reports as required by professional agencies and CAAS and develop appropriate project-specific monitoring or reporting requirements.
· Enforce and comply with GDPR standards for all data handling and communications.
· Uphold a neuroaffirmative approach in all communications, aligning with CAAS brand language and aesthetics.
Professional Development and Team Collaboration
· Comply with policies, procedures, guidelines, and codes of practice as laid down by CAAS and the Law.
· Participate in monthly supervision to enhance service quality and personal development.
· Attend, contribute to and lead a range of meetings with colleagues across the organisation, offering insights and feedback.
· Attend and deliver staff training throughout the year to remain updated with best practices and organisational procedures.
Other Responsibilities
· To carry out other tasks appropriate to the post and as agreed with the Family Services Manager.
· To actively participate in and undertake training and development of self and others.
Please note job descriptions only reflect 80% of a role and are not an exhaustive list of duties. You are expected to carry out other activities that are within the scope of the role.
Person Specification - Essential
· Previous experience managing people and projects.
· Experience of co-production that values the expertise and experiences of all stakeholders, ensuring that services are more responsive to the actual needs and preferences of those they are intended to benefit.
· Have clear and confident communication skills, to represent the organisation effectively both internally and externally. Demonstrate openness and authenticity through communication, embodying CAAS Values including integrity, valuing difference and foster trust and respect.
· Robust knowledge and experience of safeguarding practices and risk management.
· Be well-informed about reasonable adjustments, strategies, and coping mechanisms to support the needs of neurodivergent people.
·Show the ability to manage a diverse workload with competing demands
· Exhibit the ability to monitor and evaluate work effectively.
· Be proficient in computer software, as much of the work is managed through technology and computer systems.
Person Specification - Desirable
· Have experience or knowledge of working with neurodivergent children and their families, including an understanding of the challenges faced.
· Qualified facilitator / demonstrable experience in facilitating groups and delivering training.
· Voluntary Sector Experience.
· Counselling, facilitation, or coaching skills.
Equal Opportunities
CAAS recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, including applications from Black, Asian and Ethnic Minority communities, people who identify as having a disability, and LGB+, Trans and non-binary candidates.
We also recognise the value of flexible working, so will consider different types of flexibility (such as term time, annualised or compressed hours, and a minimum requirement of 60% working in the office for all staff), as well as the possibility of offering the role on a job share basis.
CAAS is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. The successful candidate will be required to undergo an enhanced DBS disclosure.
PLEASE NOTE WE FOLLOW SAFER RECRUITMENT PROCESSES, SO WE WILL NOT ACCEPT CVS INSTEAD OF APPLICATION FORMS. TO APPLY FOR THIS ROLE YOU MUST FILL IN THE APPLICATION FORM ON THE VACANCIES PAGE OF OUR WEBSITE
The client requests no contact from agencies or media sales.
One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses. Together we will be unstoppable. For more information go to the Scope website.
The Community Energy Adviser will deliver energy support sessions in local communities, empowering individuals and families through workshops and one-to-one support. The focus will be on assisting those facing challenges with their energy needs by providing practical advice, support, and advocacy on energy conservation, switching providers, and accessing grants or benefits.
Fixed term until March 2026, 35 hours per week.
The hours for this role will be varied over shift patterns from 8am to 8pm Monday to Friday and may also include some Saturdays.
Location: Scope Clockwise Manchester, Linley House, Dickinson Street, Manchester, M1 4LF and remote working is offered around meetings and workshops.
The role will require travelling in Manchester and the surrounding area.
The Role
In this role you will be:
- Planning and delivering engaging and informative energy support workshops within local communities, tailoring content to meet the diverse needs of attendees.
- Providing one-to-one support to individuals requiring more in-depth assistance, including conducting home energy assessments and offering tailored advice.
- Collaborating with local organisations and stakeholders to identify and reach out to communities and individuals who would benefit most from energy advice and support.
- Developing and distributing educational materials on energy saving, bill management, and the benefits of renewable energy sources.
- Tracking and evaluating the impact of community sessions and one-to-one interventions, adjusting strategies to improve outreach and support effectiveness.
- Maintaining up-to-date knowledge of energy sector developments, including changes in legislation, available grants, and best practices in energy conservation.
For more information about the role’s responsibilities, and the skills and experience required please use the apply button to go to the job description on our website.
About You
- You will have excellent communication skills both verbal and written to be able to support communities and individuals who would benefit most from energy advice and support.
- You be able to plan and deliver engaging and informative energy support workshops within local communities, tailoring content to meet the diverse needs of attendees.
- Showing empathy and being able to respond positively to change while being able to deal effectively with conflicting priorities will allow to succeed within this role. The service will help customers through their unfair extra costs and additional vulnerability to fuel poverty.
- It is essential that you have a good working knowledge of IT including Microsoft Office Products and are confident user of digital technology demonstrating a positive approach to the adoption of innovative products and tools. You will be able to track and evaluate the impact of your community sessions and one-to-one interventions, adjusting strategies to improve outreach and support effectiveness.
- You will bring drive and enthusiasm to your role and can demonstrate that you care passionately about improving the lives of disabled people and their families. It is desirable that you have a good knowledge of Energy and Utilities advice. If you do not already have the qualification, you will be trained to a Level 3 Award in Energy Awareness.
Please make sure you explain in your application, with examples, how you can meet these important skills.
We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Equality, diversity and inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 27 days holiday plus Bank Holidays
- Flexible, hybrid and remote working options
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
Please note that successful candidates will be subject to an enhanced DBS check.
We welcome all applications by 11:59pm BST on Wednesday 13 November 2024.
If you want to become a Disability Gamechanger, we'd love to hear from you.
Click the apply button to create an account and complete your application form.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About WeSwim:
WeSwim is a pioneering charity dedicated to promoting inclusivity in swimming and enabling people with disabilities to be active. We believe that everyone, regardless of ability, should have access to the mental and physical benefits of the water. Through our community-driven approach, we provide opportunities for individuals with disabilities to engage in swimming activities, fostering confidence, well-being, and social connection.
Role Overview:
The Volunteer Coordinator for WeSwim is a key role responsible for recruiting and onboarding volunteers to support all our activities and events, ensuring a positive and rewarding experience for all. This role also supports the setup of new WeSwim clubs in London, raising profile in new areas and developing relationships with new stakeholders to promote the organisation. This position requires a strategic person with excellent marketing, communication and project management skills.
Key Responsibilities:
- Volunteer recruitment & training: Develop and implement a marketing and outreach plan to to attract new volunteers. Create marketing materials to advertise volunteer opportunities & use data to inform recruitment activity. Manage onboarding of volunteers including interviews, DBS and references. Organise and run induction sessions for new volunteers.
- Volunteer management & support: Maintain an up-to-date database of volunteers, including contact information, availability, and skills. Schedule and assign volunteers to sessions based on their availability & monitor attendance. Serve as the main point of contact for all volunteers, addressing enquiries and resolving any issues. Work with Club Committees (lead volunteers) to foster a positive and inclusive environment for volunteers, encouraging teamwork and community spirit.
- Marketing & Communications: Develop social media marketing and email communications to support recruitment and retention of volunteers in line with strategy.
- Setup of new swimming clubs: Scope & contact future pool partners, develop and deliver engagement plans to recruit new volunteers and swimmers to attend the club when it opens in partnership with WeSwim team.
- Stakeholder engagement: Build and maintain relationships with local stakeholders including: local authorities, community organisations, disability charities & sports clubs. Represent WeSwim at community events, meetings, and public engagements. Develop and implement strategies to increase the club’s visibility and reputation in the community.
Skills & Experience:
Excellent communication and interpersonal skills.
Marketing and social media experience.
Strong organisational, administrative, and project management skills.
Experience in volunteer coordination or a related field.
Ability to work independently and as part of a team.
Development of project plans and use of data.
Knowledge of the local community and relevant stakeholder networks is an asset.
Proficient use of IT including GSuite, Slack, Canva, Facebook & Instagram
Personal Attributes:
Personable with a knack for building relationships.
Strategic thinker with the ability to identify and capitalise on opportunities.
Proactive and self-motivated with a results-oriented mindset.
Creative and resourceful in problem-solving and developing initiatives.
Passionate about swimming and community engagement.
Requirements:
This role is remote with travel across London. The post holder should be London based.
The client requests no contact from agencies or media sales.
Action for Conservation is a grassroots charity using pioneering approaches to inspire and empower young people from diverse backgrounds, between the ages of 12 and 24, to become the next generation of environmental leaders. We're looking to appoint a Senior Programmes Manager - North West (Maternity cover) to help us shape and manage our programmes for young people nationally and lead our work in the North West.
Key terms
Start date: as soon as possible
Starting salary: £36,749.45 - £40,773.98 depending on location and experience
Contract: Fixed-term for 12 months, with possibility to extend this if needed
Hours: Full-time, 35 hours per week
Evening and weekend work: Regular evening and weekend work, including residential work, will be required. Time off in lieu (TOIL) can be taken for overtime worked.
Location: Remote or Manchester/London/Bristol (hybrid) - to be agreed with the successful candidate
Travel: Regular travel to Manchester and the North West of England will be required where this is not the jobholder’s usual place of work, as well as occasional national travel for meetings
About the role
This opportunity comes at a unique and exciting time in the evolution of our charity, as we look at how we continue to grow our work sustainably and deepen the connections between our youth and land-based work streams.
As Senior Programme Manager, you will have the opportunity to shape our work nationally as well as lead our programmes in the North West of England, enabling us to grow our reach, deepen our impact and ultimately deliver our mission. Your work will ensure that across our programmes we offer young people meaningful and impactful opportunities to take action for people and the planet and have a voice in shaping the future of our landscapes.
You will work closely with and report to the Head of Impact and Programme Operations. You will also line manage the other regional Programme Managers and a team of two Programme Coordinators in the North West, and will collaborate with the Land-Based Projects and Policy Lead and the Land-based Project Coordinator at the intersection of our youth programmes and land-based work.
With support from your manager and in consultation with the other regional Programme Managers, you will translate our annual programme strategy into a robust cross-regional implementation plan covering both programme design and operations and make tangible improvements to enhance efficiency and impact across our regions. You will also be responsible for ensuring that our programmes are delivered as planned, to a high standard in line with best practice and cohesively across regions, and that regional objectives and targets in the North West are achieved.
The ideal candidate will be a highly capable and experienced project/programmes manager and team leader with a proven track record of motivating and supporting others to achieve the best possible outcomes for your team and your programmes.
Key responsibilities
-
Lead Action for Conservation’s work in the North West, ensuring that regional targets and objectives are achieved and supporting the expansion of our programmes and projects in line with our organisational strategy.
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Support the cross-regional planning and management of our programmes to ensure that programmes are delivered on time and to budget, to a high standard and cohesively across regions.
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Line manage the other regional Programme Manager and the North West Programme Coordinators, providing leadership, guidance and support as needed.
For a full job description and person specification please see the Recruitment Pack.
Why work with us?
You’ll be joining a young, mission-driven team who truly love what they do. Working with young people is always rewarding, sometimes challenging and never boring, and you’ll get to experience first-hand the positive impact that your work has. We work hard whilst maintaining a positive work-life balance and spend lots of time outdoors. In 2023, we were recognised by Escape the City as one of the top progressive places to work from over 13,000 nominations, after a rigorous assessment across six criteria, including Mission, Impact, People, Planet and Innovation.
Some of the benefits of working at Action for Conservation include:
- 25 days of annual leave plus public holidays, plus one additional day for each year served up to a maximum of 30 days
- Up to 5 days of professional development leave and up to 4 paid volunteer days each year
- A workplace pension with 3% employer contributions
- Access to flexible working to help you maintain a healthy work-life balance
- Regular team and organisational away days in the great outdoors
- Joining a growing organisation with the possibility to progress within the team as opportunities arise
- A robust training package and a bespoke development plan to support your progression and career aims
- Opportunities to share your voice and shape the direction of our work, ensuring that our content is relevant and reflective of your interests and the issues facing your community
- Seeing the impact of what you do, as you transform young people's lives
Our commitment to diversity
Diversity is one of our core values as an organisation and we are committed to creating an inclusive working environment where diversity is valued and there is equality of opportunity. We also recognise that the climate and ecological crisis disproportionately impacts minority and/or marginalised communities – yet these voices are largely underrepresented in the sector. Currently, the environmental sector is the second least diverse in the UK, with just 4.8% of employees from ethnic minority backgrounds. If the environmental movement is to succeed in creating a greener future that supports society as a whole, we need diverse voices at the heart of our programmes. We therefore encourage people from demographics that are currently underrepresented in the environmental movement to apply.
Guaranteed interview scheme
We particularly encourage applications from people from ethnic minority backgrounds or living with a disability or long-term health conditions. We will offer an interview to any candidates from ethnic minority backgrounds or living with a disability who opt into our Guaranteed Interview Scheme when applying and who meet the essential criteria for this role.
How to apply
The deadline for applications is Sunday 10 November 2024 at midnight. Please click on 'Apply' to complete the online application form.
If you would like further information, support with access requirements, such as an adjustment to the application or interview process, or an informal chat, please contact us by email.
Building the next generation of nature conservationists
The client requests no contact from agencies or media sales.