Outreach Coordinator Jobs

Do you believe everyone should have a place to call home and the chance to lead a fulfilling life? Do you have the commitment, enthusiasm and resilience needed, to work with some of the most vulnerable people in our communities? If the answer is yes, this could be the role for you.

About the role:

SHP (Single Homeless Project) is one of London’s leading homelessness prevention charities and a dynamic and growing organisation changing 10,000 lives every year across London - from supporting people in crisis, to helping them take the final steps towards independence and employment.

We are seeking an experienced and a highly motivated staff member for our Complex Needs Accommodation Service. This Project is a 15 bed mixed gender supported accommodation based in Islington. The role will require you to work alongside the Regional Services Manager, to provide a high level of support to these clients.

You will be in a specialist role designed to work with people with complex support needs relating to: mental ill health, physical health & substance use needs. You will also play a key part in reducing the risk of re-offending, liaising with external professionals, preventing homelessness and promoting the independence and social inclusion of these clients.

The working rota for this post is Monday-Friday (no weekend shifts) and a mixture of earlies (8am - 3.30pm) & lates (3pm - 10.30pm.) We strongly welcome applications from local residents of Islington.

About you:

• Previous experience of working with people with complex support needs.
• Ability to manage a caseload and deliver positive outcomes utilising your knowledge of the health, social care and criminal justice sector.   
• A flexible, innovative and creative approach to working with a sometimes hard to engage and challenging client group, is also required.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Wednesday 22nd January at midnight

Interview date: Tuesday 28th January in Kings Cross

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?

Community Fundraiser – Essex, Suffolk and Norfolk
Salary: Circa £31,000
Reports to: Community Development Manager - East
Direct Reports: None
Location: Home based, covering Essex, Suffolk and Norfolk
Contract: Permanent
Hours: Full Time, 35 hours per week

Brain Tumour Research is seeking an experienced and motivated fundraiser to join our team as we prepare to move into 2025 and increase our supporter base across Essex. 

As a key part of our fundraising efforts in a high-performing region, you will have the opportunity to drive income generation through a variety of initiatives, including challenge events, fundraising groups, and corporate partnerships such as charity of the year

Key Responsibilities: 

• Generate income across a range of community fundraising initiatives and events 
• Steward supporters to help drive the charity’s fundraising activities and growth 
• Work with the fundraising team to develop and maintain strong relationships with fundraisers, donors, partners, and key stakeholders 
• Contribute towards the growth and success of fundraising efforts, ensuring a sustainable income stream for the vital ongoing funding of brain tumour research

Requirements: 

• At least one year of fundraising experience, with a proven track record in income generation 
• Strong experience in supporter stewardship
• Excellent communication skills, with the ability to engage and inspire supporters and partners alike 
• Passion for Brain Tumour Research and its mission to fund research and ultimately find a cure

About Brain Tumour Research

Brain Tumour Research is an exciting, innovative and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.

We are invested in our employees and are proud to be accredited by Investors in People.

This is a fantastic opportunity to make a tangible impact and help us to grow our supporter base across Essex. If you’re looking for a rewarding challenge, we would love to hear from you! 

Closing date: Thursday 16th January 2025
First interview dates: From Thursday 16th and Friday 17th January

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Candidates may also have in experience in, or be looking for a career in: Fundraising, Donor Engagement, Community Events Coordinator, Public Relations, Trusts and Foundations, Fundraising Coordinator, Volunteer Coordinator, Fundraising Officer, Fundraising Executive

No agencies please.

Richmond Borough Mind | Journey Recovery Hub
 

Are you passionate about mental health and making a real difference in people’s lives? Join our dedicated team as a Crisis Café Support Worker!

 •  Salary: £13.46 per hour (£26,200 FTE)

 •  Hours: Shifts are 5.5 hours and we are looking for additional staff members to cover 1-4 shifts per week, ensuring that we are accessible to visitors between 6 - 10pm every evening. Initially we will require temporary cover for 1-2 shifts per week, but there is potential for this to increase to up to 4 shifts as part of a permanent role.

 •  Location: Twickenham and Kingston

As a Crisis Café Support Worker, you’ll provide compassionate, person-centred support to individuals experiencing mental health crises. You’ll play a key role in de-escalating crises, fostering recovery, and empowering clients to develop self-management strategies.

You’ll also facilitate group activities, collaborate with colleagues and partner agencies, and help create a welcoming, supportive environment for service users.

What You’ll Bring:

 •  Experience working with individuals in mental health crises or with complex needs.

 •  Excellent listening, communication, and motivational skills.

 •  Resilience and a calm approach to challenging situations.
 

This is an exciting opportunity to make a tangible difference in mental health provision and join a supportive team.

Apply Now to be part of a service that saves lives and transforms wellbeing.

Richmond Borough Mind is committed to diversity and inclusion. We are actively interviewing for this role.

Charity Administrator

Location: Nottingham City Centre.
Contract type: Permanent
Hours: 10am-2pm Monday-Friday (Part time, 20 hours per week)
Salary: £24,655 pro rata

An opportunity to join a growing independent charity, working locally to support children, young people and safe family members who have been affected by child sexual abuse. You will work as part of the business support team undertaking multiple tasks whilst working to the remit of supporting the work of the charity and will have lots of scope to learn about working for a children’s charity and to develop your skills in areas that interest you. You’ll be positive, ambitious, and really want to make this role your own.

Responsibilities:

•    Act as “front of house” to admit and welcome visitors, receive post and parcels, and coordinate parking at their offices.
•    Process new referrals to the service, maintaining online databases and paper filing systems.
•    Answer telephone calls and emails, triaging enquiries to the most relevant member of the team.
•    Manage stock of stationery, supplies and resource packs.
•    Daily housekeeping and organisation of office space and client waiting room.
•    Organise meetings and produce agendas and minutes.
•    Help to manage IT systems and equipment, liaising with external IT support provider.
•    Support other staff with HR and recruitment tasks, including induction for new starters.
•    Support other staff with planning and hosting events, including organising and purchasing refreshments, catering, and events materials.
•    Support other staff with marketing and communications tasks, such as assisting with the creation of social media content and newsletters.
•    Support other staff with fundraising activities, including stewarding at fundraising events, liaising with volunteers and donors, and organising promotional materials for outreach stalls.
•    Support other Imara staff with specialist projects, including diversity, inclusion, and accessibility.
•    Provide administrative support to other members of the team managing volunteers and interns.
•    Oversee or assist with supervision of administrative volunteers, interns or apprentices.
•    Other clerical work to meet the charity's needs.
•    Maintain agreed levels of confidentiality, data protection and safeguarding, including keeping information secure, accurate, and shared only on a need-to-know basis.
•    Contribute towards their ongoing development 
•    Work as part of the team to meet commissioning requirements around responding to referrals.
•    Be willing to undertake relevant training as required.
•    Act in the best interest of the organisation at all times
•    Undertake any other duties that fall within the nature of the role and responsibilities of the post holder.

Key skills

The successful candidate will be committed to their values, objectives and beneficiaries. Other essential skills and qualities include:

•    Excellent oral and written communication skills.
•    Strong administrative and organisational skills, including numeracy.
•    Excellent computer and IT skills.
•    Flexibility and effective time management.
•    Excellent attention to detail.
•    Initiative, creativity and good forward-thinking.
•    The ability to learn quickly, adapt and take on tasks outside your skill set.
•    Willingness to do routine tasks in a systematic and rigorous way.
•    Well-developed interpersonal skills and the ability to work in a team.
•    The ability to multi-task and prioritise.
•    Ability to work independently to complete tasks to deadlines.
•    Good understanding of the charity and voluntary work sector, and its relationship with other sectors.
•    Confidence working with people from diverse backgrounds.

Essential:

•    Paid or voluntary administrative work experience.
•    Experience working in an office environment in a client/customer-facing role.
•    Excellent IT skills.
•    Proficient English & Maths skills to GCSE level equivalent.

Desirable:

•    UK driving licence and access to vehicle.
•    Confident working with Microsoft applications, Office 365, and using a case record management system.
•    Commitment to lifelong learning and professional or personal development.

Please note: Applicants will need to be available for interview on Monday 13th January.

You may have experience in the following: Office Administrator, Charity Administrator, Administrative Coordinator, Personal Assistant, Business Support Officer, Volunteer Coordinator, Data Entry Clerk, Client Services Administrator, HR Administrator, Fundraising Support Assistant, Events Assistant, Communications Administrator, Receptionist, Resource Coordinator, Non-Profit Office Assistant, Operations Assistant, etc.

REF-218 729

Fundraising assistant
Salary: £24,255.00 per annum
Contract: Permanent
Hours:  35 hours per week, Monday to Friday 9am to 5pm with inbuilt flexibility
Location: SIA House, Milton Keynes with hybrid working (expectation of three days per week in the office)

Thank you for your interest in joining our special charity!

The Spinal Injuries Association is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury.

Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. We are the expert guiding voice for life after spinal cord injury.

In this role you will play a vital administrative role supporting the Investments and Partnerships team specifically the special event, challenge event and supporter engagement coordinators. The Investments and Partnerships Team delivers the charity’s fundraising activities, securing voluntary income to fund services for people with a spinal cord injury. This role is critical to supporting us in hosting profitable events and taking care of our supporters. This is an entry level position into fundraising and is a great opportunity to learn how various departments operate within a charity fundraising team.

This post will play a critical role in achieving our ambitions. We hope that the role inspires you and we look forward to receiving your application.

Closing date: 20 January 2025, 9am
Interview dates: 27/28 January 2025 at SIA House, Milton Keynes.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

At SIA, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, and caring culture.

We are striving to create a culture that fully represents all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.

Disabled candidates who meet the standard job criteria will be offered a guaranteed interview.

No agencies please.

Do you have a passion for supporting young people’s mental health and a desire to make a difference? Are you motivated, organised, and able to be flexible to cope with the changing demands of a growing organisation. If so, we have an exciting opportunity to join a small, local charity as our Centre Manager. 

Location: Twickenham, Greater London (TW2 7DE) Hours: 27.5 hours per week, Monday to Friday Salary: £23,467 per annum (£32,000 FTE) Contract: Permanent, Part-time

About Us

The Purple Elephant Project is a dynamic charity providing vital therapeutic interventions for children and young people in Greater London. Our mission is to alleviate mental health distress by working through challenging and traumatic early life events using Play and Art Therapy. We're seeking a dedicated Centre Manager to join our growing team and help us continue making a difference in young lives.

The Role

As our Centre Manager, you'll be the backbone of our daily operations, while ensuring our Twickenham centre runs smoothly and efficiently. You'll play a crucial role in supporting our staff, therapists, and volunteers, while also providing a welcoming environment for the families we serve.

Key Responsibilities:

·Oversee day-to-day centre operations, including opening/closing procedures and security and ensuring the facility runs smoothly and facilities are well maintained. 

·Manage the Centre Coordinator 

·Coordinate centre scheduling, including therapist sessions and other meetings

·Provide administrative support to the CEO and handle enquiries

·Ensure compliance with health and safety regulations and charity policies

·Maintain personnel records & IT access

·Oversee the client record keeping system and support staff users 

·Support staff recruitment and induction processes

·Recruit and manage volunteers

·Keep our website up-to-date 

What We're Looking For:

·Excellent administrative and organisational skills

·Proficiency in Microsoft Office and confidence with IT systems

·Strong communication and interpersonal skills

·Ability to work independently and as part of a team

·Empathy and understanding for the families we support

·Flexibility to adapt work to support the changing needs of the charity 

Desirable Qualities:

·Understanding of children's mental health

·Experience in office management

·Experience in volunteer management

·Driver's license and own vehicle

What We Offer:

·A chance to make a real difference in children's lives

·A supportive and collaborative work environment

·28 days holiday (pro-rata, including bank holidays)

·Workplace pension scheme

·Opportunities for professional development

The Purple Elephant Project is committed to safeguarding and promoting the welfare of children. The successful candidate will be required to undergo an Enhanced DBS check and provide references.

We value diversity and are committed to creating an inclusive environment for all employees. We encourage applications from all backgrounds.

Closing date: Thursday 9th January 2025 at 12 noon

Interviews will be held in person on Wednesday 15th January 2025

Talent is everywhere, opportunity is not. The Talent Foundry (TTF), a UK education charity, bridges this gap and improves social mobility for young people in underserved schools.

Educational inequalities are vast, and the widening disadvantage gap is diminishing social mobility progress. We work with amazing partners, such as the NHS, universities, the rail industry, financial services, technology companies and the creative industries to deliver industry-focused, skills workshops to enhance opportunities for young people (aged 9-18+).

Each year we support 60,000 young people thanks to our transformational industry partnerships and their volunteers’ engagement across lightbulb moments in schools, through to intensive connections with employers.

Our values

Everyone on our team is:

• Passionate about the charity's vision to improve social mobility
• Motivated by team success 
• Proactive in getting things done 

The values of ambition, inquisitiveness, and inclusivity and equity guide us in everything we do.

The Programme Manager role

Due to the continued expansion of our programmes, we are seeking a new team member to support our next period of growth.

You will be a consumate account manager to support our skills and employability programmes designed in partnership with industry. You will work collaboratively with our corporate and industry partners to support teachers and students in schools and further education institutions access a range of TTF educational programmes.

What you will be doing

• Management of multiple projects and events
• Team management (experience of line managing direct reports)
• Building exceptional relationships with partners, teachers and volunteers
• Use systems and administrative processes
• Evaluation and reporting

To succeed in this role you will be an individual who thrives in a fast-paced working environment, be highly organised and not be fazed when your plans need to change to meet schools’ needs (you will always have a Plan B).

We take safeguarding seriously, please note for safer recruitment purposes, all applications must clearly state continuous work history for the last 10 years, or since leaving full time education. It is ok to have employment gaps on your CV, please provide a note to explain these. Any CVs without full history will not be considered. 

Job details

• £35,000 salary
• Full time (37.5 hrs per week)
• Hybrid working*
• 28 days holiday + bank holidays (inclusive of Christmas closure)
• Training budget

If you join our team, you can expect to receive feedback like this from our former students: 

"I just wanted to say a big thank you for your help. Without networking with you I would not have been so prepared for the interview. If it wasn't for Powering Potential all those years ago I would not have developed into the person I am today. So for that, I thank you." 

*Hybrid working

This is a hybrid role. You will be working from home and will join Team Together Days in a co-working space in London 2-3 individual days each month. These days are considered commuting days. You do not need to live in London to apply for this role, but you will need to consider what you feel is a reasonable commuting distance and to be able to attend our team days in London.

To read the full job information pack, download the attachment. Please read this before completing your application as it contains some helpful advice of the key experiences and skills we are looking for including: 

• Account management - working with funders and balancing priorities, objectives and deadlines
• Project delivery - operational, event and logistics management
• Staff management

We receive a very high number of applications for our vacancies, please make sure you read the application pack before applying to ensure your skills and experience match the person specification. 

Are you a community-minded person who is self-confident, energetic, reliable and enjoys being outside?   

There are part-time roles available with community litter picking charity CleanupUK, who need help in their mission to engage people in looking after their local environment.   

If you have a few hours a week to spend encouraging local communities and organisations to litter pick, then this could really suit you.    

CleanupUK is recruiting eight Community Cleanup Champions to work closely with our partner organisations in one of the following areas, encouraging local litter picking via our Cleanup Hub network: 

1. Basildon 

1. Birmingham (North and Central Birmingham) 

1. Bristol 

1. East Anglia (Norwich, Fenland or Great Yarmouth) 

1. East Sussex (Bexhill-on-Sea and Hastings) 

1. Leeds 

1. Newcastle upon Tyne 

1. Rochdale & Oldham 

Cleanup hubs are spaces to store equipment for individuals and groups in the community to use. By hosting this equipment and loaning it out, Cleanup Hubs are championing volunteering in the community and promoting litter picking. 

CleanupUK provides equipment and promotional support to help Cleanup Hubs get started with litter picking and engaging local people.   

Cleanup Champions work closely with Cleanup Hubs and other partner organisations to encourage more people to get involved in litter picking locally. 

We are keen to find cheerful people, with a sense of fun, who care about the environment and enjoy chatting to people of all backgrounds.   

Main Purpose of the Role:   

• To increase the number of people borrowing litter picking equipment from the Cleanup Hubs in your local area. 

• To represent CleanupUK at a local level by attending litter picking events and supporting the development of the Cleanup Hub network.   

• To develop strong relationships with partner organisations in the community: 

• Supporting existing Cleanup Hubs to increase levels of engagement in their area by contacting new groups. 

• Research and develop potential new partner organisations. 

Key Tasks include:   

• Liaising with Cleanup Hubs and local communities.  

• Hosting and attending events and reporting back to CleanpUK’s Operational Team.   

• Helping to keep active records of the litter picking that is taking place. This includes: ensuring litter picking statistics are being logged online by hubs, taking photos for our social media channels, and making notes on our shared database. 

• Promoting the project locally, both on the ground and online.   

• Online research to help us to identify new community partners, and attending online or face to face meetings with new prospective partners. 

• Attending monthly team meetings online.   

• Developing an awareness of local funding opportunities and communicating these to our fundraising team.

• Occasional support to CleanupUK’s corporate partnership team may also be required such as leading a litter picking for a company.    

Please refer to the attached Job Description and Person Specification. Applications for the role can only be made via the CharityJob website.  The deadline for applications is Wednesday 29th January at 5pm. 

We are seeking an enthusiastic and proactive self-starter to join our Fundraising Team as the 'Community Engagement Fundraiser - South'. In this role, you will be responsible for building strong relationships, growing our community presence on the ground, generating new fundraising leads, whilst stewarding current fundraisers through their DRWF fundraising journey.

The post holder will require experience and a good knowledge of community fundraising. The ability to deliver against a regional income target with energy and enthusiasm that will inspire supporters to go the extra mile with their fundraising efforts for DRWF.

You will be target driven, proactive, a determined self-starter and thrive on working with a range of fundraisers, encouraging them to choose DRWF as their preferred charity.

Key areas of responsibilities

To recruit, manage, develop and support an expanding network of supporters wishing to fundraise for Diabetes Research & Wellness Foundation (DRWF), in order to achieve agreed income and expenditure targets; whilst supporting other targeted deliverables for DRWF, such as Lottery, Regular Giving and Legacy Giving.

A full breakdown of the role can be found in the attached document.

How to apply:

Please send the following to: Tim Green, Head of Community Fundraising.

• Your CV (no more than three sides)
• A supporting statement (no more than two pages), explaining why you believe this position is a great fit for you and how your knowledge / experience align with the required criteria.

Closing Date: Friday 10th January 2025 (we will view applications throughout this period).

Interviews: W/C 20th January 2025.

We are looking for a kind and empathetic woman who believes in equality, diversity, and inclusion, is an expert in her area of knowledge and wants to make a positive difference and improve the lives of the women and children we support.

Working as part of the management team you will manage a team delivering front line services from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children.

About Us

Aylesbury Women’s Aid has over 30 years’ experience in providing support for women, children and young people who are, or have been, affected by domestic abuse.

We work from a feminist perspective and are committed to the principle of self-help.

We provide free information, emotional support, and access to safe temporary accommodation to enable women and children to determine their own futures free from abuse and violence.

Our Mission is to be available for the benefit of all women and their children who are experiencing physical, mental or sexual abuse in their relationships and to offer support, information, advice, access to temporary accommodation and aftercare.

Job Title: Community Manager 

Reporting To: Head of Youth Services

Location: Hybrid (Our offices are based at Phoenix Brewery, W10 6SZ)

Contract: Full Time, Permanent 

Salary: £36,000 per annum 

Benefits:

• Enhanced policies including 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Competitive pension;
• Remote and flexible working;
• Excellent opportunities for training and career progression.

Closing date: 12th January 2025

Job Purpose: To deliver The Mix’s online communities across discussion boards and group chats, leading a team to establish a fun, inclusive and supportive space for young people.

Main Responsibilities

Responsible for:

• Innovating and growing our online peer support community
• Taking the online community to the next level in terms of youth-led, peer-to-peer digital communities, both in terms of youth-led practice and using new technologies
• Line management of the community team and day-to-day delivery of the community service

Overseeing the day-to-day running of the community: 

• Supporting the community team to deliver The Mix’s peer support community across all channels including supporting young community moderators, activators, content creators and peer supporters, ensuring safe moderation and facilitating peer support
• Ensuring delivery of engaging community events such as group chats, live Q&As and Youth Voice activities
• Line management and development of the community team, including officers, senior officers, freelancers and 50+ young volunteers
• Working collaboratively with the content and digital marketing team and partner organisations to deliver a high-quality service
• Managing projects (including budgets) to develop the online community and volunteering offerUsing data and insights from the community to provide analysis of topics and discussions relevant to The Mix
• Working with the volunteer team to ensure that volunteer roles continue to help grow community engagement
• Ensuring that policies, procedures, rotas, schedules and other information about the services are delivered
• Promoting and encouraging self-care and reflective practice across the team

Community growth and strategy development:

• Leading on the growth and development of the community using youth-led practice and new technology to ensure that it is a space that meets the growing and changing needs of young people
• Delivering the community strategy and working with data and insight teams to monitor strategy development against KPIs
• Ensuring that community members have a sense of ownership and opportunities to help shape the community
• Establishing relationships with partner organisations and stakeholders across relevant sectors and fields
• Focusing on the continuous development of The Mix community by attending training events, being aware of best practice
• within the sector and cascading learning to staff, volunteers, and community members

Volunteering engagement & development:

• Line management of the Senior Engagement and Training Officer, supporting them to engage young
  people in the community into voluntary roles, lead on training and supporting young people in their voluntary roles
• Working with the Volunteering Manager to oversee the departments volunteering practices ensure a
  high-quality service, continuous volunteer development & a positive volunteering experience
• Ensuring that the community has enough volunteers to deliver the service safely
• Supporting the senior engagement and training officer with the co-design and design of volunteering
• roles and processes

Person Specification

Essential

• Qualification and/or relevant experience in youth work up to level 2
• Experience and demonstrable knowledge of running online peer support and community services, including the training and management of volunteers
• Passion for working with young people and experience and knowledge of the issues they face
• Good general technical knowledge with an understanding of the opportunities associated with new technologies and online services for young people
• Excellent people skills, adaptable and flexible in manner and approach with an understanding of how to motivate and develop staff
• Excellent written and verbal communication, as well as good listening skills with the ability to communicate with empathy and understanding
• Good planning and problem-solving skills
  Experience of delivering online workshops with young people
  Line management experience of staff and volunteers

Desirable 

• Experience in group facilitation and training
• Understanding of the legal issues affecting online communities
• Experience of working within safeguarding frameworks
• Good technical knowledge, ideally including at least a basic knowledge of HTML
• Any additional social media skills such as social listening, reporting and content creation

We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.

POST: CYP Autism Hub Manager (Barnet)

LOCATION: Barnet CYP Autism Hub – 858 Finchley Road, Barnet, NW11 6AB

SALARY: £34k-35k

HOURS:Full time (37.5 hours), flexible with occasional weekend and evening work

Reports to: Hub Service Manager

Direct Reports:  Hub team: 2 Hub coordinators + 1 admin/ receptionist

About Resources for Autism (RfA)

We have been around since 1997 when we started as a small playgroup set up by parents dismayed at the lack of provision for their autistic children. Since then, Resources for Autism (RfA) has grown into a major deliverer of services and support in London and the West Midlands with a turnover of around £2.5m per year. Our mission is to support and enable autistic people to live happy and fulfilling lives. We want to change society’s attitude to autism whilst also providing essential services and enriching opportunities to autistic people. We are a values-driven organisation which employs values-driven people who want to make a difference. Our values are: Inclusion, Creativity, Compassion, Courageousness and Expert. You will play a vital part in ensuring that we can resource and sustain this amazing work.

Our Services

All of our services across children and adults and parent/carers, mirror the wider organisational mission of providing safe, fun and meaningful support that enables personal development. We provide this support by ensuring our staff are skilfully trained, meet the highest safeguarding expectations and are encouraged to develop and upskill throughout their career with Resources for Autism.

The Role

Resources for Autism has been providing services from 858 Finchley Road for many years and now working in partnership with the London Borough of Barnet are excited to be establishing the space as an Autism Hub for Children and Young People (CYP). The vision of the hub, is to create a welcoming, safe, neuro-affirmative place where autistic people and those who love and care for them can access the support and social opportunities they need at the right time, enabling them to live their best life. It will also be a place where professionals can connect, collaborate and learn ensuring services are joined-up and effective.

The service will offer a range of support to parents and carers and children and young people with autism in Barnet. The service offer could include:

- Advice support and signposting to the autism community pre and post diagnosis

- Weekly drop ins

- Social groups for autistic young people and those who love and care for them.

- Calendar of monthly workshops on specific issues addressing the needs of parent carers/ adults

- Behaviour surgeries for parents

- Autism Training to partner organisations

The Autism Hub Manager is the lead role of this project who will be responsible for certain elements of its direct delivery, managing partnerships and coordinating key professionals and maintaining responsibility for the building/ venue day to day. You will have a small team of Hub Support Workers who will work under your supervision in order to deliver the service/ support as necessary and an administrator. You will work closely with partners and service users to ensure a co-production approach is taken, ensuring that the voice of autistic people is rooted in every element of the project from inception to implementation to evaluation.

We are looking for a values-driven candidate with previous experience of managing projects, managing a venue, advanced knowledge of autism and ability to flex their communication style to meet the needs of the people who use our service, their families, our staff and our volunteers.

You will have a great team of people around you and the opportunity to lead a new and innovative wellbeing project which will make enhance the offer for the Autism Community of Barnet.

Main Responsibilities:

· Overall responsibility for managing this service by ensuring all elements of it are carefully planned, delivered and well communicated across all stakeholders (staff, service users, commissioners, professionals)

· Coordinate time tables of dropins, activities, workshops and other service delivery areas.

· Oversee and manage the general usage of the building, including room usage and room/ desk bookings.

· Take responsibility for the premises, alongside RfA staff, to ensure high standards and requirements are met re: H&S, facilities, fire, first aid and other building related duties.

· Deliver occasional elements of direct support.

· Ensure suitable promotion and advertising of the service to families, autistic individuals and professionals in Barnet ensuring that it reaches the right people.

· Possible occasional home visits to make assessments and match people to relevant group/ service.

· Ensure a co-production approach is taken capturing views and opinions of experts by experience to influence the shape and direction of the service.

· Line-manage Hub Access Officers and sessional staff who will work in the Hub offering guidance and support and 121’s.

· Ensure a good link to other services within RfA and provided by other local agencies to ensure efficient working, minimal duplication and proactive joined up working.

· Work with Marketing to design any materials needed to promote the hub, it’s activities and ensure people can sign up to any training/ workshops that are offered.

· Ensure effective monitoring and evaluation of the project and services delivered within the project capturing and measuring outputs and outcomes and ensuring the project is reviewed on an ongoing basis. Ensure results are communicated to commissioners at regular intervals.

· Work with the wider Resources for Autism teams including colleagues in Behaviour, People Team, Finance and Fundraising, contributing meaningfully to the future direction of RfA.

· Undertake training and development necessary to develop in your role as an autism specialist.

· Conduct thorough risk assessments of the building, all events and activities and maintain confidentiality at all times.

· Uphold and adhere to the values of RfA at all time.

· Ensure there is always compliance with RfA’s safeguarding policies and procedures.

· All staff are expected to promote equality in the workplace and in our services.

· Undertake any other duties asked of you that are commensurate with your grade.

Flexible working:

Some occasional evening and weekend work will be required.

Person Specification

Skills and experience

Essential

Previous experience (minimum three years) of working with autistic individuals and families

Minimum of 3 years post qualification children, young people and families work

A recognised qualification in health and or social care relevant to this role.

Previous experience of managing staff/volunteers and a management qualification

Experience of managing/ coordinating a venue/ building including robust understanding of H&S policies

Previous experience of working within a coproduction lens

Experience of running groups with autistic young people/adults and/or parent/carers

Values driven and with a passion to make a difference to the lives of those whose voices are often marginalised.

Experience of how technology can be used to support more people is a bonus but not essential.

Excellent communication skills (written and verbal) adaptable to different populations including colleagues, external professionals, service users, families, volunteers, donors

Knowledge of the local services in Barnet

Excellent understanding of autism and behaviour support

Excellent organisational and prioritisation skills

Neuroaffirmative approach to autism with demonstrable passion to work with autistic community.

Good understanding of Safeguarding (Level 3 or DSL) and knowledge of the DOH Guidance, Working Together To Safeguard Children and the Assessment Framework

Proficient with Office 365

Ability to conduct risk assessments

Ability to work flexibly with occasional evening/weekend availability

Self-starter and able to work independently using own initiative

Nonjudgemental, compassionate

High level of competence in written and spoken English and numeracy

An understanding/ awareness/ or lived experience of autism

Knowledge of Childcare legislation and relevant guidance, regulations and standards of best practice

Knowledge of social services departments in relation to children and families.

Standard skills expected of all staff

Excellent communication skills (written and verbal) adaptable to different populations including: colleagues, external professionals, service users, families, volunteers, donors

Strong organisational and prioritisation skills

Good understanding of Safeguarding 

IT skills: proficient with Office 365

Self-starter and able to work independently, using own initiative

Non-judgemental, compassionate

Training in the Children’s Act and Child Protection is also required however this could be provided if a strong candidate meets all the above criteria.

Confidentiality

You will have access to confidential information concerning families and other service users and will be required to maintain confidentiality at all times.

Staff Benefits

90% of our staff say that Resources for Autism is “a great place to work”.

Not only will the work you do ensure we are making vital differences and inspiring others, but our other benefits also include:

· flexible working patterns with the option to work in a hybrid way (only available for some roles)

· 25 days of leave (pro rata for part time roles) each year plus bank holidays and an additional 3 days with 1 being your birthday and 2 further celebration days

· access to ongoing training and progress in the areas that interest you

· access to our wellbeing initiatives and an Employee Assistance Programme

· enrolment on to our pension scheme

· a supportive, warm and fun working environment made up of values driven people who are passionate about changing the world for autistic people

· Free tea and coffee on site

· Free on site parking in west midlands. Please note London has very limited options

· Statutory sick pay for all staff except zero hour contracts

Application process:

To apply, please send a one-page covering letter and your CV to our current Head of People via email.

To discuss the role informally, please email us. 

We particularly welcome applications from global majority candidates, LGBTQIA+ candidates and disabled candidates, because we would like to increase the representation of these groups at Resources for Autism. We want to do this because we know greater diversity will lead to even greater results for our community. 

As you would expect, we are a neuro-affirming employer, with a strengths and rights based approach to neurodiversity which affirms neurodivergent identity – we don’t want to “fix” or “cure” autism, and we don’t see it as a “disability” however we do recognise it can be “disabling”. We are working to improve the ways in which we recruit and support neurodiverse employees and those with lived experience of neurodiversity. 

RfA is a Disability Confidant employer and candidates who meet the minimum essential criteria, that have a disability will be guaranteed an interview. 

Deadline for applications: 8th January 2025

Interviews:  week beginning 20th January and 27th January

EPIKS is passionate about giving people the opportunity to travel without using cars. Using our established Walk Wheel Ride Kirklees Campaign, we are working with partners to increase active travel through consultation, participation and profile-raising. We are seeking a full-time Active Travel Co-ordinator based in Huddersfield to oversee a busy and varied schedule of activity that will lead to behavioural change in active travel in Kirklees. Through funded projects and opportunities around new rail transport infrastructure, we have three Active Travel Community Hubs and a year-long process of collaboration and codesign to discover how people can be assisted to walk, wheel and ride more in Huddersfield, the Holme Valley and Batley and Spen Valley. This is a varied and rewarding role: designing and overseeing inclusive participation with a varied audience; supporting a dynamic team and ensuring that the profile of active travel is raised through activity and innovative communications. You will be an enthusiastic and organised advocate for active travel, who enjoys working alongside partners and the public. You will be experienced in managing budgets and the recording, reporting and evaluation of funded projects.

The post is initially funded for 11 months, 37.5 hours per week. Based in Huddersfield at the Media Centre, a fully serviced and accessible office, with additional centres in the Holmfirth and Batley areas, there is opportunity for occasional home working. The role requires some weekend and evening work patterns.

Role Profile:

The Active Travel Programme Co-ordinator will be instrumental in the planning, delivery and monitoring of regular events that encourage people to walk, wheel and ride more often. Our Walk Wheel Ride programme will work with partners and volunteers, resulting in community-focused walking, cycling and wheeling-related activities. These include walks (led and self-guided); bike repair sessions; training and test rides on e-bikes; social rides; cargo bike engagement events; show and tell events and talks, developing and promoting walking and cycling routes.

In 2025, EPIKS will be promoting multi-modal travel to residents and employers in Huddersfield using an engagement platform Commonplace to discover what help is needed to get to and from Huddersfield town centre, workplaces or colleges by bike or on foot.

Three Community Active Travel Hubs will offer information and advice on active travel: in person, online and via other agencies. A co-design project with an external consultant will utilize advanced software to identify first mile, last mile routes to Huddersfield Station.

Activities will be responsive to local need and cultural opportunities, so liaising with partners and stakeholders will be a key part of the role. This means that the post holder will have room to be creative and flexible and shape the hubs to suit the local community.

The role will require supporting, scheduling and managing the safe delivery of activities with 2 part time Active Travel Engagement Officers, volunteers and cycle trainers. Regular liaison with admin and comms staff will ensure the wider team, public and funders are clear about the plans and outcomes of the Walk,Wheel,Ride programme throughout Kirklees.

The post holder will be able to interlink active travel schedules and issues with the wider EPIKS team, through the promotion of access to greenspaces and improvements to green/blue infrastructure. With foresight and creative partnership working, the Active Travel Coordinator will be able to seek funding and revenue streams to enable the future sustainability of the hubs.

Skills, Experience and Attributes

Essential

• Able to plan and manage a varied workload with minimal supervision
• Experience in staff and project management
• Effective at recording, reporting and evaluation of projects
• Good knowledge of active travel issues and behaviours
• Excellent communication skills to a range of audiences Well organized: paying attention to detail, record keeping and administration
• Experience of public consultation and co-design
• Practical, can-do attitude: a problem-solver
• A personable, ‘team-player’ with experience of partnership working
• Experience of managing budgets
• Experience of managing and designing inclusive events
• Competent IT user, especially Microsoft 365
• Confident user of maps, navigation and sound geographical knowledge of the area

Desirable

• Sales and marketing
• Experience of working in the voluntary and / or health sector
• Fundraising / bid writing
• Public speaking
• Willingness to use public transport / blended travel including cycling
• Familiar with CRM

An exciting opportunity to lead a dedicated team supporting young people to build resilience and thrive.  At an exciting time of growth for our charity, we are looking for two enthusiastic and dedicated leaders to manage programmes and daily operations at either our existing Hill House Farm or our newly opening 7th farm at Lower Shockerwick, set in adjacent beautiful woodlands and parkland, supporting the creation of our new ‘Bath hub’.  You will play a key role in ensuring our young people have a meaningful, inclusive, and memorable experience with Jamie’s Farm, feeling the positive impact long after their visit. 

What is Jamie’s Farm?  Jamie’s Farm is a charity that supports young people by combining therapeutic work, farming, and purposeful activities to help them thrive. Through residential visits to our working farms, we provide a nurturing environment where young people can reflect, build confidence, and develop the resilience they need to overcome personal challenges. 

Known within the organisation as ‘Team Leader’ 

More about the role:  As Team Leader, you will manage the delivery team at either Hill House or Lower Shockerwick farms, working alongside the Head of Hub to lead an impactful programme. Your responsibilities will include leading up to four visits per month, ensuring the smooth delivery of residential visits, and fostering a culture of empowerment and collaboration within the team. You will help achieve key performance goals including high visitor retention and staff satisfaction rates, while also leading professional development and team-building activities for your team. 

You will participate in all aspects of farm life—leading walks, guiding young people through activities like gardening and crafts, and creating meaningful connections during shared meals and evening programmes. You will also serve as the main contact for a set of partner schools, building strong and supportive relationships. 

About you:  We are looking for an experienced and passionate leader who embodies Jamie’s Farm core values of positivity, passion, generosity, collaboration, and professionalism. You will have experience working in a social work, therapeutic, or educational setting. Prior management experience is preferred, showing your ability to support and motivate teams effectively and you will bring exceptional communication, teamwork, and organisational skills to the role. 

You will excel at developing meaningful relationships with diverse individuals and organisations, using positivity and empathy to inspire and motivate others. Your dedication to helping young people thrive, especially those in challenging circumstances, will drive the success of your team and the programme. 

Please see the full job description, desired experience and employee benefits by exploring our recruitment pack below.  Don’t meet every single requirement? We’d still love to hear from you – your unique skills and experience could be just what we’re looking for. 

How to Apply:  Please apply via the Jamie’s Farm website by clicking on the “Apply” button below. Read through the full recruitment pack and return both a completed application and equal opportunities form to the email address provided. We look forward to hearing from you!