Operations Support Jobs
About this Role
For over two decades, Social Investment Business has provided finance and support to charities and social enterprises. We empower these organisations to do what they do best - serve the communities they operate within.
Our values are: People First, Curious, Bold, Collaborative, Accountable
For further information on what we do, our values and our generous benefits please visit our webiste.
About the Role
We have an opportunity for a talented Relationship Manager to join our Grants Team as part of the Social Investment Business organisation. Reporting to one of our Senior Relationship Managers this role plays an important part in supporting our Investment Team in Grant funding which supports the delivery of SIB’s strategy and focus.
We are looking for someone who has previous experience of social investment or grant making and has worked with charities and social enterprises. This is a great opportunity for someone to be involved in making a difference to people. We need someone who is passionate, proactive, can work well autonomously and as part of a team and is flexible, adaptable and can manage competing priorities.
Key responsibilities
1. To be team delivery lead for one or more of the following areas – pre-investment and investment readiness, enterprise development, energy efficiency support, learning and insights, customer feedback or any such area that becomes a priority for the team.
2. Management and assessment of a caseload of grant proposals / applications against criteria, throughout the process from expression of interest to offer / decline.
3. Analysis of business plans and financial information including management and annual accounts and financial projections and review organisations’ current and potential social impact.
4. Identification of risks attached and any mitigating factors and reach sound and considered judgements about the viability and suitability of proposals/ applications.
5. Approach key stakeholders, e.g. co-investors/funders, local authorities, Commissioners, [potential] Delivery Partners, to establish an independent view of the applicant and their plans.
6. Make clear and constructive recommendations, in written reports for decision-making by Committees / panels and through presentations at meetings.
7. Establish and maintain relationships with support providers on investment readiness and other funds, ensuring that they are provided with accurate and consistent information and guidance.
8. Prepare all Grant offer, documentation and ensure this accurately reflects the agreed offer and ensure all payments due under agreed investments are reviewed, progressed and authorised in line with procedures.
9. Provide constructive feedback and signposting to applicants (successful and unsuccessful).
10. Act as the primary point of contact for all communications with your caseload of recipients.
11. Help develop solutions and ensure ‘business requirements’ are correctly defined and support implementation of new projects and initiatives.
12. Represent SIB at external events, ensuring all communications are professional and in line with SIB’s values.
13. Manage customer complaints in a professional and responsive manner.
14. To adopt our continuous improvement and learning ethos.
15. To support and embed equality, diversity and inclusion into day-to-day behaviours and activities within your role as well as contributing more widely across SIB’s commitment to E, D & I.
16. To support and contribute to the implementation and delivery of SIB’s strategy.
17. In agreement with manager to undertake other tasks and work on cross team projects that support the objectives of SIB as required.
18. To work within the organisation's values, principles, and processes to achieve operational excellence.
Core competencies
· Experience of managing relationships with grant investees.
· Ability to analyse and make objective judgements based upon complex written and financial information.
· Experience of assessing and managing Grant applications.
· Experience of appraising organisations’ business plans, investment propositions, growth strategies and capabilities.
· Good negotiating, influencing and problem-solving skills.
· Excellent written and oral communication skills that can be adapted for a variety of audiences.
· Ability to work using own initiative, manage own workload, be a self-motivator and able to make informed decisions with minimum supervision.
· Good knowledge of due diligence processes.
· Good knowledge of the issues facing community-based organisations.
· Commitment to equalities and customer care.
· Good knowledge of the voluntary and community sector, local and central government and the statutory sector as a whole.
· Commitment to equality, diversity & inclusion.
We believe in the power of the social economy to build a more equal society.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high impact education programme which include practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.
As the UK’s leading university access organisation, our staff team is helping 52,000 young people each year at its 41 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.
We are seeking a talented Interim Assistant Director of Programmes and Delivery, fully committed to our widening participation cause, to join the Senior Leadership Team for 8 months.
In your role, you will ensure that our centres are working effectively, that the high quality of programme delivery to young people is maintained across the network, and that targets are monitored and met. And of course, you will need to have a genuine passion and enthusiasm for working with young people and helping them achieve their ambitions.
As a member of our Senior Leadership Team you will also play an active and key role driving forward the broader objectives of the charity including its growth plans. As a charity with social mobility as its core objective, IntoUniversity is wholly committed to equality of opportunity. We work with children and young people from a diverse range of backgrounds, and we believe that our staff team should be similarly diverse and representative.
The more inclusive we are, the better our work will be, and we recognise that we have much more to do in this regard. We are committed to building a culture where students, staff and volunteers are valued for the unique people they are. We therefore encourage applications from candidates from as wide a range as possible of ethnic, cultural and social backgrounds. In particular, we actively and warmly welcome applications from Black, Asian and minority ethnic candidates, male candidates and candidates with a disability as they are currently under-represented within IntoUniversity.
Contract
This is an interim role from September 2024 to May 2025. This role can be either full-time or part-time (0.8 FTE) - responsibilities will be adjusted proportionally for part-time candidates.
Start date
September 2024 (or as otherwise agreed)
Working hours
09:00 to 17:30, Monday to Friday.
We are a delivery organisation providing frontline educational services for young people. The role will be based at one of our centres. We are an organisation with team members at different stages of their career, including many in their first roles: We are committed to nurturing talent and providing a developmental culture for all. Our central operations team works in-person 4 days per week (or 3 days for a 0.8 FTE staff member) with 1 day from home.
Location
The role could be based in one of the following offices, with regular travel: Bradford, Birmingham, Bristol, Clacton, Great Yarmouth, Hull, Kirkby, Leeds, Leicester, London, Manchester, Norwich, Nottingham, Weston-super-Mare.
Salary
- £52,000 from September 2024.
- Plus additional London contribution of £2,600 for London-based candidates.
- (Pro rata for part-time candidate).
Annual leave
- 36 days (33 days leave inc. bank & public holidays + 3 closure days, two in December and one in July)
- + up to 5 days additional length of service entitlement (one day per year of service, up to 5)
Staff benefits
- Employer pension contributions of 6% (and up to 8% after two years)
- Year round ‘early finish’ Fridays at 4.30pm
- Employee Assistance Programme including access to medical and legal support
- Life Assurance scheme with AIG including SmartHealth service with access to 24/7 online GP appointments
- Interest-free new starter loans of up to £1,000
- Cycle to Work Scheme and Travelcard Loan Scheme
- Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
- Staff in FOCUS – rewards, competitions and prizes across the year
The client requests no contact from agencies or media sales.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
About the role
Location: Hybrid role based in our Warrington Office.
The Dementia Support Line Team Leader is responsible for managing the day-to-day operations of Alzheimer’s Society’s Dementia Support Line which receives over 60000 calls per year and operates across England, Wales and Northern Ireland.
The Dementia Support Line Team Leader manages a team of Dementia Advisers providing leadership and direction to ensure they provide a highly responsive service, giving appropriate advice and support to people affected by dementia.
In this role you will coach and develop your team to deliver high quality person-centred support for everybody affected by dementia. You will be part of the team ensuring management cover across the operating hours of the service. We are looking for someone who exemplifies our values, someone who is: Determined to make a difference when and where it matters most. A Trusted Expert who believes in working Better Together and demonstrates true Compassion.
Key responsibilities:
- Responsible for the recruitment, development and performance management of Dementia Advisers working within the service. Use coaching and mentoring and strong people management skills to ensure a positive outcome on service quality, employee satisfaction, productivity, absence management, and employee emotional resilience.
- Engender a positive, solutions focussed working environment with a good team spirit and sense of equity.
- Manage competing demands and deadlines by adopting a flexible and proactive approach.
- Enable and empower advisers to work to their potential and contribute to the supportive and collaborative culture within the hub management team.
- Support advisers across sites and maintain the rota to ensure appropriate levels of staffing are in place throughout the service hours to meet the demand and needs of people affected by dementia.
- Contribute to projects and continuing service improvement activities.
About you
As a Dementia Support line Team Leader you will:
- Be able to manage your team to ensure the provision of a high quality service to people affected by dementia.
- Have experience of managing staff as well as strong IT skills and the ability to use management data to ensure KPIs and standards of service are met.
- Have experience of integrated telephony systems and service user databases.
- Have an understanding of the needs of people with dementia and their carers and direct experience of working in a lead role in a telephone and e-mail based service.
- Have excellent verbal and written communication skills.
- Have the ability to coach, mentor and support staff, getting the best out of them.
Closing date: 18th July 2024
Interview date: 31st July 2024, from our Warrington office.
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.
What does the Global Grant Manager, Finance & Operations role involve?
The Global Grants Manager is a critical role at CPI, primarily focused on enhancing the operational efficiency and financial compliance of our grant funded programmes. Reporting directly to the Acting Global Director of People, Finance, and Operations, this position requires a strategic thinker with a strong foundation in finance and grants management, who will work closely with programmatic teams and partner with stakeholders across the organisation.
The role will involve working directly with large global funders, as well as directly with sub grantees and suppliers on CPI programmes. This role will also provide overall finance support to our Europe team in collaboration with our Global Senior Associate, Finance and Operations. Our managers have overall responsibilities, obligations and duties around finance, budget performance, and strategic development. They create protocols and policies needed to help with organisational and programmatic delivery. This role will be responsible for receiving and reviewing partner expenditures and reports and preparing consolidated financial reports for donors as well as be accountable for day to day grant management and administration.
As someone whose work will include building relationships with everyone at CPI, you will be responsible for making sure our global teams are set up to succeed and assist in keeping our workplace a great place to work for everyone. This role will largely be focused on our Europe team, however you will support all CPI regions worldwide.
Key responsibilities include:
Finance & Accounting
-
Support efficient operations in accounts receivable and accounts payable in Europe and other CPI regions where required
-
Support donor compliance during reporting by using the right templates and budgetary ceilings as applicable
-
Assist the Finance & Operations team during the month end process to ensure that all balance sheet items are all accounted and reconciled with their respective subsidiary ledgers and/or schedules and all contra or clearance accounts are cleared at the end of every month
-
Assist the Finance & Operations team in preparing annual financial plans for effective financial management of the global teams
-
Assist the Finance & Operations team in preparing monthly management reports and performing bi-monthly forecasting
-
Contracting & Operations
-
Work with global teams in drafting funder, grantee and/or supplier contracts to support the delivery of our programmatic activity
-
Onboarding suppliers into our financial systems and ensuring purchase orders are raised that follow our internal financial policies & procedures
-
Liaise with legal, auditors and other advisors to ensure CPI’s operations in Europe remain legally compliant
-
Work with Finance & Operations team on maintaining and updating risk registers to track key corporate risks and ensure mitigants and financial controls are working as expected
-
Work with the CPIE team to ensure a financial risk assessment is maintained and updated and addressing any suspicions of fraud in line with policy
-
-
Audits
-
Work with the CPIE team and F&O team to ensure programmes are audit ready
-
Coordinate donor audits on assigned programmes
-
Support the team in ensuring that any recommendations and actions resulting from audits are duly actioned and implemented
-
-
Donor & Grants Management
-
Support our project teams to ensure programmes are implemented in line with Donor policies and requirements
-
Lead the sub granting process for all implementing partners and consortiums in collaboration with the relevant regional/project teams
-
Ensure that the necessary information is documented, tracked and updated on the appropriate financial transaction and reporting tools
-
Lead on the preparations of budget versus actuals to support ongoing grants decision, identify deviations in implementation progress and flag delays/request for support
-
Proactively update Senior leadership on progress, risks and financial status
-
Who are we looking for?
The person we’re looking for will:
-
Be passionate about CPI’s vision for reimagining government
-
Have 4+ years work experience in financial grant administration within the non-profit/charity sector, including managing large transactions.
-
Strong understanding of grant regulations, compliance requirements, and financial management principles.
-
Proven project management skills, with a track record of successfully leading and delivering projects on time and within budget.
-
Excellent communication, negotiation, and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.
-
Prior experience using financial transaction, reporting and accounting software is essential, CPI currently uses Xero and Approval Max so experience of using these tools would be highly desirable . Please note that this is a technical role and these skills are non-negotiable for us.
-
Have excellent organisational skills and experience with balancing competing priorities
-
Have high integrity, with the ability to keep information and conversations confidential.
-
Have excellent interpersonal skills, including feeling confident building new relationships, and negotiating challenging conversations if necessary
-
Be highly self motivated and capable of taking initiative and working autonomously
-
Be comfortable with ambiguity and the complexity of our work, where anything is possible but not always known in advance
-
Interested in joining an international organisation and be willing to make the effort needed to build relationships and stay connected with colleagues in different time zones
-
Be comfortable working in a fast-paced environment and about the idea of working in startup environment with a small but growing team
-
Be committed to cultivating a culture of equity, inclusion, and belonging in the workplace
-
Be committed to exploring and experimenting with different ways of working and how to build our culture into something we are all proud of
CPI is deeply invested in creating an experience of equity, inclusion, and belonging for everyone on our staff. We actively seek to recruit, develop, and retain a team of talented staff that represents diverse backgrounds, perspectives, and lived experiences. We are using Applied in order to reduce bias in our hiring process and ensure that we are shortlisting candidates based on their skills and ideas. Please note that we do not ask for a cover letter and instead, the application requires three paragraph-length answers. Your application will be anonymized for review. Although we ask for your CV, it will not be looked at until further down the process. Please apply by July 5, 2024 (23:59 BST)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Magic Club inspires young people to dream big, helps them to develop strong foundations and supports them to reach their fullest potential.
Could you play a key role within an ambitious young charity to create real and lasting change for young people? If you have considerable experience working with young people and have the skills, passion and ideas to ensure every young person in Claremont has the opportunity to reach their fullest potential then we would love to hear from you!
The Magic Club (CIO) is a charity in Claremont, Blackpool, working with young people aged 7-16 to support them to thrive; increasing skills, accessing new opportunities, developing relationships and having loads of fun. We currently deliver youth club sessions four evenings each week in term time from our own venue, offering a diverse and high quality range of activities and project work. We also deliver detached youth work, Duke of Edinburgh and Arts Award programmes, AQAs, trips, residentials, holiday programmes, 1-2-1 and small group work, projects and youth volunteering, all served up with really tasty food. Alongside this we work with our parents and carers, wider community and partners to ensure we do whatever we can to support young people to thrive.
Opening in March 2018, we have seen a huge impact for young people in our community. With increased confidence, social skills and aspiration as well as improved relationships and routes to further education and work; we are making a lasting difference.
We are recruiting for a Senior Youth (Support) Worker to join our small, friendly team. We are looking for a highly motivated and skilled colleague, with the vision, knowledge and commitment to lead on the delivery of our curriculum, projects, club sessions and activities with, and for, the young people of Claremont.
You will support our team of youth support workers, volunteers and Peer Educators, helping them to use their knowledge and experience for the benefit of our members. You will develop relationships and partnerships within the community to develop further support and opportunities for young people. You will also support the evaluation of our work, ensuring we are continually meeting the needs and interests of young people.
We will accept applications from JNC qualified workers or for individuals who are willing to complete a funded Level 6 qualification whilst working with us (the salary bands reflect payments for unqualified and qualified individuals). In either case we would require a Senior Youth Worker with comprehensive experience of working with young people and has experience of supervising teams of staff and volunteers.
We are a little biased, but we think the best part of the role is working with some of the most brilliant young people in Blackpool. This role will be pivotal in supporting the charity to further develop our offer for our young people, ensuring it is high-quality, meets the needs of our members and makes a big impact. There is a lot of scope for some really creative work and we can assure you, no two days will ever be the same.
Applications are welcomed from experienced, skilled and passionate individuals who meet the criteria outlined in the Person Specification.
We are reviewing applications for this role on a rolling basis, it will close once we have received an sufficient number of shortlisted applications.
Supporting young people in Claremont, Blackpool to dream big, develop strong foundations and reach their fullest potential
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
THE ROLE: Full-time (37.5 hours per week) / Permanent / working onsite Monday to Friday, 9.00am-5.00pm with one late shift per week.
Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health. Are you a person-centred leader who thrives on getting the best results possible, leading a dynamic team to encourage positive change for young people?
If so, we have an exciting opportunity for a Deputy Supported Housing Manager at Guildford Foyer, our 24 hour supported housing service. The Foyer houses up to 33 young people who have multiple and complex needs, including many who are unaccompanied asylum-seeking young people. In delivering the role, you will be responsible for:
- Service Provision: Supporting the Project Manager with the daily operations of the services so that they meet the requirements of the service specification. Oversee the residents’ referral, interview and induction processes for all beds and ensure the Occupancy Agreements and House Rules are fully understood. Ensure the quality of accommodation that is provided, liaising with the Housing and Property Services Team to complete estate inspections and health & safety risk assessments, and to turn around voids and organise repairs in line with organisational targets and statutory obligations. With the Project Manager ensure effective income collection for all beds, working closely with the Rents Team to create a rent payment culture.
- Leadership and People Management: Directly line managing team members and supporting the Project Manager in recruiting and inducting new staff. Ensuring the team is adequately trained and empowered to work effectively and creatively with our young people to enable them to achieve their aspirations and ambitions.
- General: Be a member of the ‘on call’ rota to provide out of hours management support to projects in the wider locality. Reflect Psychologically Informed Environments (PIEs), Trauma Informed approaches and restorative practices.
ABOUT YOU - We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself
You will already have experience working in supported housing, or similar services for young people and/or adults at risk, as well as managing and/or supervising a team. You will have experience of creating or maintaining psychologically informed environments and overseeing the delivery of trauma informed care and support. You will have good communication and facilitation skills and the ability to successfully manage challenging situations whilst remaining calm and solution focused. You will have experience of overseeing safeguarding procedures for young people or adults at risk in residential settings, and knowledge of how to maintain professional boundaries.
CLOSING DATE – 28 July 2024 at midnight.We reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible. Successful candidates will already have the right to live and work in the UK
An inclusive workplace - We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility - If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Thank you for your interest in our wonderful charity.
At Peter Ashley Activities Centres Trust, we change lives by providing exciting and enriching indoor and outdoor activities to children, young people and members of our community in our beautiful heritage setting high above Portsmouth.
We work hard to achieve our goals and we have a vision to be the leading activities charity in the South of England.
If you are passionate about inclusion, activities and supporting children to be their best, and you meet our essential criteria, then we are interested in hearing from you.
The essential criteria are listed in the job pack which can be downloaded in pdf format.
As well as meeting our essential criteria, applicants must have a full and clean driving licence and will be subject to a DBS check as well as reference check.
The Activity Manager works with the Head of Operations and other managers and the Board to fulfil the aims of the Charity.
The Activity Manager is responsible for the management and delivery of all activities and activity related matters across the Leisure Department and residential provision.
The Activity Manager will lead by example and demonstrate excellent customer service in all their interactions with our customers and visitors.
The Activity Manager ensures that the objectives are met by working with the management team, partners, other members of staff and volunteers to deliver and develop sustainable activities, securing the necessary resources, and meeting financial and operational targets and commitments.
The Activity Manager leads on the identification, specification, pricing, compilation and submission of all activity-based projects, contributing to bids for funding.
The Activity Manager, Fort Purbrook is part of the Trust team and is expected to follow all rules of employment as laid out in the Staff Handbook, to work to the Vision and Mission of the Trust and to actively contribute to our success by sharing and discussing ideas, by maintaining high standards of work and by building effective relationships with current and prospective clients.
The Activity Manager, Fort Purbrook reports to the Head of Operations. Activity Manager, Fort Purbrook will follow all reasonable instructions given by the Head of Operations and/or senior managers of the Trust.
To apply, please download our supporting documents and submit a covering letter explaining why you feel you are the right fit for the role and append your current cv. Applications should be submitted using the application tool by noon on the 5th July 2024. Shortlisting will take place shortly afterwards and interviews will be arranged to take place the w/c 8th July in person at Fort Purbrook.
Our supporting documents include:
· Job description and person specification
· PAACT competencies
Our retained HR consultant, Rebecca Labram, will be in contact with all applicants following shortlisting and any queries should be directed to Rebecca through the applicant management system.
We are committed to Equality, Diversity and Inclusion and applicants are encouraged to complete the Equal Opportunities Form on the applicant management tool. Responses using this tool are anonymous.
Your personal data is safe with us. A copy of our privacy policy is available on our website Privacy & Data Policy for the Peter Ashley Activity Centres website.
Please do not apply if you do not meet the essential criteria in the person specification. We will shortlist applicants carefully against the person specification and any criteria that cannot be demonstrated at application stage will be assessed at interview through competency questions and through practical exercises.
If you have access requirements or an access rider, please include these with your application so we may support you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced administrator with excellent communication skills? Do you have a keen eye for detail and a passion for delivering the best possible service?
We are looking for a proactive and detail-oriented Risk and Assurance Coordinator to join our Risk and Assurance team.
Our Risk and Assurance team plays a crucial role in ensuring our success by maintaining industry-leading standards and delivering an exceptional risk and compliance service to the British Heart Foundation (BHF).
As our Risk and Assurance Coordinator, you will provide essential administrative support related to the monitoring and reporting of the Risk and Assurance team. Your responsibilities will span across a variety of critical areas, including risk management, shop security, income protection, internal audit, and insurance.
You’ll act as the main point of contact for all internal and external security support requests, supporting the case management system and assisting the team to deliver an essential service.
This is a varied, hand-on role and an exciting opportunity to make a real impact and support the successful delivery of the wider BHF strategic mission.
Working arrangements
This is a blended role, where your work will be dual located between your home and our London Office.
At the BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
About you
You'll have excellent administrative and customer-service skills, having previously worked with large datasets, handled complex queries, and successfully managed relationships with internal and external stakeholders.
To excel in this role you’ll also be:
- Effective Communicator: As the main point of contact for all internal and external requests, you’ll excel in both written and verbal communication.
- Tech-Savvy: Proficiency in MS Outlook, Word and Intermediate Excel skills.
- Results-Oriented: You take initiative and ownership to complete tasks effectively. Your drive for results sets you apart from the rest.
- Organised and Deadline-Driven: Your organisational skills and ability to meet multiple deadlines will make you a valuable asset.
- Excellent Team Player: You thrive in a team environment. Whether collaborating with colleagues or working independently, you contribute effectively.
- Detail-Oriented: You approach problem-solving with discipline and precision. Your analytical skills are top-notch.
If you have a passion for risk management and a keen eye for detail, we want to hear from you!
About us
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Benefits
To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.
Interview process
Interviews are due to be held over Microsoft Teams on 22nd & 23rd July.
Our vision is a world free from the fear of heart and circulatory diseases.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Vehicles for Change (T/A RevoLOOtion) is a thriving charity founded in 2018 providing fully accessible mobile toilets to festivals, shows, outdoor events and sporting fixtures across the UK.
This is a vital support service for those with disabilities and serious health conditions to participate in events that would be difficult or impossible to attend otherwise.
The Chief Executive Officer will work to deliver the vision, mission and strategic goals of organisation alongside the Trustee Board.
We are searching for someone with proven experience of leading service organisations including business development, operations, finance and HR. Our key future priorities include expanding and modernising our mobile loo fleet, as well as building our off-season business offer.
This is an exciting opportunity for an individual with enthusiasm, drive and a desire to help change the world for the better.
To support the organisation as it continues to grow, we are seeking a dynamic and ‘tech-savvy’ Sales and Marketing Executive to join our small, remote team. This role will be pivotal in driving our mission to promote the use and benefits of e-assessment. The ideal candidate will be responsible for recruiting and supporting sponsors, increasing membership, and collaborating with partners. Additionally, the role includes supporting the delivery of both live and virtual events.
The e-Assessment Association (eAA) is a not-for-profit membership organisation based in the UK for consumers of, producers of and those with an interest in e-Assessment. We have been dedicated to furthering technology enhanced assessment adoption since 2008. The e-Assessment Association has three major goals: To provide professional support and facilitate debate and discussion for people involved in this field of expertise; create and communicate the positive contributions that technology makes to all forms of assessment; and to develop statements of good practice for suppliers and consumers of e-Assessment technologies.
Benefits
·Opportunity to work with a dedicated, friendly team, passionate about advancing e-assessment.
·Flexible working arrangements, including remote working (and possible opportunity to work on a part-time basis).
·Professional development and training opportunities.
·Competitive salary and benefits package.
The client requests no contact from agencies or media sales.
The Miscarriage Association (MA) is a national charity dedicated to providing support and information to anyone affected by the loss of a baby in pregnancy. We also raise awareness of the impact of loss, advocate for those affected and challenge the taboos that can make miscarriage a lonely as well as distressing experience.
We do this by offering staffed support services (telephone helpline, live chat, email and DM), a network of peer support groups, a comprehensive website and a range of highly regarded patient leaflets. We also provide training and resources for health professionals and employers, contribute to research and ensure the patient voice is heard by policy and decision-makers.
We are about to begin a new chapter in our 40-year history, with ambitious plans to ensure our trusted services and support reaches even more people affected by this often-heartbreaking experience.
We are looking for a senior campaigns, media and PR specialist to lead our recently expanded communications team to deliver a compelling and influential comms and campaigns strategy.
You will be responsible for the strategic development and operational delivery of all our campaigns and external communications, finding creative ways to build our brand, increase understanding of pregnancy loss and grow our income. You will manage relationships with the media and lead on securing coverage across online and offline channels, through, for example, press releases, human interest stories, case studies and position statements.
Acting as a key ambassador for the MA, you will also support the CEO to develop and maintain strong relationships with, and represent the charity to, a diverse range of stakeholders. You will also work alongside the CEO, Head of Operations and Service Delivery and other key personnel to contribute to the charity’s strategic vision and plans and help to translate these into communications activities and KPIs.
The client requests no contact from agencies or media sales.
The role of Office Coordinator is essential to the efficient and effective day-to-day work of the organisation, ensuring the team are well equipped to successfully carry out their roles and helping the organisation to support the optimum number of young people to the highest possible quality. Whilst you will have specific areas of responsibility (see below), you will also be expected to contribute towards the wider vision of Matrix Trust, as appropriate.
1) Office and Building
- Support Maintain and, where necessary improve, office systems.
- Proactively ensure the building is clean, tidy and maintained to a high standard, liaising with SLT and external contractors where necessary to achieve this.
- Proactively purchase and restock office, cleaning and hygiene resources, ensuring a ready supply at all times.
- Proactively purchase and restock staff refreshments, ensuring a ready supply at all times.
- Proactively ensure physical and digital notice boards are kept up-to-date.
- Proactively ensure digital team calendars are kept up-to-date.
- Support the team in utilising the GSuite and printing facilities.
- Act as the first point of contact for all internal and external queries, ensuring that emails, phone messages and postal enquiries are responded to promptly.
- Support the Head of Operations in their role as Senior Fire Marshall, Health and Safety Officer, and Data Protection Officer.
- Prepare rooms for team meetings and events, as required.
2) Human Resources Support
- Utilising our HR database, maintain accurate, organised and confidential HR records.
- Liaising with Line Managers, administer the annual leave and sickness process.
- Liaising with the Designated Safeguarding Lead, administer the DBS process.
- Support the Head of Operations by administering the recruitment and induction processes.
- Support the Head of Operations by administering the team performance processes, including probations and appraisals.
- Coordinate and book staff training, ensuring all regulatory requirements are met.
- Coordinate a range of inclusive team social events.
3) General Administrative
- Support Support the Head of Operations in maintaining detailed and accurate records of the grant application process.
- Support the Head of Operations with basic data entry on grant applications.
- Support the Head of Operations in collating data for grants applications and any necessary reports.
- Support the wider team with occasional administrative tasks, as required.
- Provide occasional administrative support to the Board of Trustees and SLT, as required.
Are you ready to join our team? As the Church Building Support Officer, you’ll play a vital role in this exciting new position that will provide a comprehensive support service to clergy, churchwardens and parish volunteers; offering advice and guidance on caring for church buildings, navigating faculty jurisdiction and signposting to relevant resources and further support.
There is also the option (subject to conditions) to undertake an Apprenticeship with Strode College to complete Historic Environment Advice Assistant (Higher Apprenticeship).
The role is funded by the Church of England’s Buildings for Mission fund on a two-year fixed-term basis.
At the Diocese of Winchester we have a legacy of grace that has cascaded down through the centuries, shaping our history and culture, and giving birth to countless stories of people and places deeply rooted in faith. It is a legacy of grace to be proud of, and on which our diocese now stands.
Serving. Learning. Growing. Loving. These are the four values at the heart of our mission to support the people, churches, schools and communities across the Diocese of Winchester.
Position: Church Building Support Officer
Responsible to: The DAC Secretary. The Diocesan Advisory Committee for the Care of Churches (DAC)
Location: Hybrid working is offered to all staff. We have an office in Old Alresford, SO24 with a requirement to come into the office for department team days, once a week.
The Diocese covers the areas from Bournemouth and Andover in the West, Southampton and Lyndhurst in the South, Alton and Odiham in the East and Basingstoke in the North.
Hours: 35 hours per week (full-time), core hours of 10am–4pm
Salary: £31,181 per annum
Annual leave and benefits:
-
25 days annual leave (not including bank holidays)
-
Employer contribution of 10% of basic annual salary into our pension scheme.
-
24/7 Employee Assistance Programme
How to apply: Click the Quick Apply button below. You’ll be redirected to our organisation website for full details on how to apply and answer a few short screening questions about your relevant skills and motivation.
Interviews are due to take place in the week commencing 15 July 2024.
Closing date: 05 July 2024.
The client requests no contact from agencies or media sales.
Our expert team of canine behaviourists provide behavioural support and advice to teams within Battersea, members of the public, and the rescue organisations we work with around the world. The team design and help implement behaviour modification and training plans for dogs whilst coaching members of the canine care groups through the practical day-to-day steps. They also assist with behavioural and welfare assessments of animals who come into our centres and are on hand to help manage and provide further support with dogs with more complex behavioural needs. The team provide support to dogs during their stay at Battersea, and are also available for continued advice after rehoming.
We are now looking to recruit a Canine Behaviour and Training Advisor for our team in London. Within this role, you will work with our operational teams in the assessment and welfare of the dogs in our care and in the provision of behavioural training and advice for staff, volunteers, customers and external organisations. You will be working as part of a care group to create behaviour modification plans, support with handling difficult dogs and make recommendations, along with the individual care group, for individual dog outcomes.
What we can offer you
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Working with our dogs and cats
We are here for every dog and cat. Within our operational roles, this means providing the highest level of care and husbandry to our animals. Every day will be different and will sometimes involve emotionally challenging situations. Battersea has created an ethos of open conversations and carefully curated wellbeing initiatives to support our employees handling these scenarios. It is also important to note that the role is very physical and does involve a lot of manual tasks which are required to provide the exceptional standards of care to our animals. We ask you consider these aspects of the role carefully before applying.
Diversity and inclusion
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 10th July 2024
Interview date(s): 18th July 2024
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
About us
Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.
We are now recruiting for a new role in the Resources Team, Crisis at Christmas to support with coordinating the material donations needed to set up and run Crisis at Christmas centres and services. Every year, Crisis at Christmas opens its doors to people who need our support, offering warmth, accommodation, healthcare, food, and specialist advice. Last Christmas we worked with over 6,600 people facing homelessness through our day centres and hotels in London, and Crisis Skylight centres across Britain.
Contract: Fixed term contract from 10 September 2024 to 28 February 2025
Hours: Full time, 35 hours per week. Core working hours are 9am – 5pm, Monday – Friday, but due to the nature of the project some weekend and evening work may be required.
Location: Canning Town Warehouse, Unit 4 SEGRO Park, London E16 4ES - three days per week onsite
About the role
As a Project Coordinator – Resources your role will involve building relationships with current and new corporate donors to ensure we can resource all the required material donations we need to run the Crisis at Christmas centres in London. Gift in kind donations we require range from food and beverages to clothing, hairdressing equipment and minibuses. This is a varied role that involves researching donors, communicating with large corporate companies, managing volunteers, and running community donations.
About you
To be successful in this role you will have:
-
Experience of customer service and ability to deal with working with partner organisations and donors via phone and email in a professional and friendly manner.
-
Strong organisational skills with an ability to manage multiple priorities
-
Excellent IT skills with experience of using Microsoft Office software, in particular Word, Excel, PowerPoint, and SharePoint.
-
Strong problem-solving skills and the adaptability to modify plans in response to unexpected complications.
-
Good communicator who considers their audience and can work efficiently as part of a team.
-
Strong attention to detail and ability to process data accurately.
You may have experience running events or working on busy projects or have experience in a busy customer service or fundraising environments. You should have an interest in the charity or homelessness sector and a commitment to Crisis’ purpose and values.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
-
Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
-
Pension scheme with an employer contribution of 8.5%
-
28 days’ annual leave
-
Enhanced maternity, paternity, shared parental, and adoption pay
-
Flexible working around the core hours 10am-4pm
-
And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Sunday 14 July 2024 (at 23:59)
Interviews will be held on Wednesday 24 July 2024
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.