Operations support jobs

Deputy Service Manager

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Are you passionate about supporting individuals with mental health challenges and eager to be part of a proactive, caring community? If so, we would love to hear from you! 

ABOUT THE ROLE 

We are seeking a dedicated and compassionate Deputy Service Manager contract to join our small team of 3. Solace is a unique mental health drop-in centre providing a welcoming and supportive community for adults experiencing loneliness, isolation, and mental health challenges. With 85 members, many diagnosed with schizophrenia, bipolar disorder, anxiety, and depression, Solace offers a safe space where individuals can feel included, build confidence, and make meaningful connections at their own pace. This is a unique opportunity to make a real difference in the lives of vulnerable individuals within our community. 

Our members’ slogan, “Together Accepting Difference”, reflects our commitment to fostering a supportive and inclusive environment. Solace is more than a service – it’s a second home for many, where members can engage in activities like playing pool, using computers, or helping out in the garden meet with friends and have a coffee.  

Shift Pattern: Full Time - Monday to Fridays - Shift Patterns are 13.00 - 20.00 flexibility to work over Christmas and some bank holidays as may be required by the Service On-site Only

Salary: £30,000

What are we looking for from a Deputy Service Manager?

• Confidence in using IT; we use various systems and software's so need someone who is confident in learning new IT skills and can navigate around computer systems
• Has confident leadership skills and can inspire and motivate a team. While you’ll have support from management, this role requires someone who can take ownership and lead with confidence
• Can drive the service forward and implement improvements
• Is confident in managing complex situations and making decisions
• Takes ownership of their work and leads with confidence
• Can work at pace, use their initiative, make decisions, and be proactive in their approach
• Has experience in homelessness, substance use, or a related field, with transferable skills that align with some of the challenges that can arise in this position 

Key Responsibilities:

• Supporting the team: Providing high-quality guidance, advice, and leadership to frontline care and support staff.
• Day-to-day operations: Overseeing the service in collaboration with the Service Manager, ensuring the delivery of trauma-informed and recovery-focused support to residents.
• Stakeholder management: Building and maintaining strong relationships with external partners, including the community rehabilitation team within the mental health trust.
• Service promotion: Representing the service and providing outreach-based provision to engage with stakeholders.
• Health and safety: Conducting health and safety checks, internal audits, and ensuring compliance with organisational standards.
• Document preparation: Preparing documents for external meetings
• Incident management: Advising on and responding to incidents as they arise.
• Service leadership: Managing the service in the absence of the Service Manager, ensuring continuity and high standards of care.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.  

We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.

Our Area Leads are new roles that will add capacity and strength to our team of Bereavement Practitioner’s, Family support workers and volunteers across a defined geographic area. The roles will work with the Head of Service delivery and lead Sandy Bear activity across their designated area, develop strong links across a variety of networks and forums to ensure our beneficiaries access the right support, at the right time.

These roles are great for those passionate about having the opportunity to support our families directly, whilst also being involved in broader development work to enable strong collaborations and partnerships which empower people to achieve better outcomes.

We can't do it alone, so you will spend time working with other organisations and services in collaboration to ensure we don't duplicate provision, instead focussing on gaps in services supporting bereavement for Children, young people and families.

Posts are offered on a full-time basis, though flexible working patterns and some reduced hours may be considered.

The Team:
 
The Global Safeguarding Team work together with business delivery units to manage and mitigate safeguarding risks across the organisation. 
 
This role is specifically focused to support the Cultural Engagement (CE) business unit and has a dotted line to the Cultural Engagement Operations team. CE brings together our work in arts, education, English & School Education and research. With a workforce of approximately 1000 globally and an income in 2023/24 of over £230 million, CE delivers impact through research and insight, sector engagement, policy dialogue and a mixed portfolio of commercial and non-commercial work globally.  

The purpose of the CE Operations function is to set and support an operating environment that enables CE to efficiently deliver the CE global business plan. It focuses on enabling teams to embed ways of working, good practice, continual improvement and to demonstrate compliance.
 
The Role:
 
As Safeguarding Manager, you will lead the implementation of the British Council safeguarding framework and resources across all Cultural Engagement programme delivery and ensure practice is aligned with the global Safeguarding policy and strategy. 
 
As part of this, you will lead the development of fit for purpose resources that can be practically and usefully embedded within the Cultural engagement project/programme lifecycle. 
 
The role is to provide proactive safeguarding advice, consultation and as required, direction and assistance across Cultural Engagement global delivery, ensuring that British Council Safeguarding policies, procedures, tools/resources and protocols are appropriately embedded and adhered to within all activities and programmes.
 
The role is to promote a positive and proactive organisational safeguarding culture which creates a safe environment for children and adults who come into contact with the British Council.   You will ensure the management control and data system is effectively managed and data shared and used intelligently to manage risk. 

 
Accountabilities:
As part of promoting safeguarding the role holder will be required to:

• Embed and manage the overall framework and resources which provide guidance and support for CE programme managers so that they can confidently use them across the programme lifecycle 
• Ensure safeguarding due diligence as per requirements of the FCDO – with special referenced to PSEAH – Prevention of Sexual Exploitation, Abuse and Harassment
•  Embed safeguarding into programme design and bids to clients.
•  Initiate and deliver programmes safely by reducing risk and assisting with the management of any incidents in a professional way linked to agreed global safeguarding risk thresholds.
• Close programmes and conduct lessons learnt to inform new programme design.
• Manage and lead a safeguarding community of practice of experienced programme managers who support the development and maintenance of the safeguarding framework and resources to ensure it responds to the various needs of different sectors, clients and geographies.
• Provide support and advice to a wide range of Cultural Engagement stakeholders, including regional/country portfolio and program and safeguarding leads, as required in relation to British Council  activity and risk management, ensuring Safeguarding requirements are understood, measure compliance, share best practice; ensure alignment of approaches and where appropriate co-ordinate messaging in line with the wider corporate and global safeguarding team. 
• Based on the British Council global safeguarding case management policy, provide support and guidance to global cultural engagement staff to report and manage incident-based risks. 

 
There will also be collaboration with an extended team consisting of Cultural Engagement teams covering Risk, Internal Communications, Media, Employee Relations and Reward, Contract Management and Legal.

Requirements of the role:
•    Experience of working in an international development context and in an international (matrix) organization
•    A sound knowledge of international safeguarding standards and service delivery within statutory and non-statutory settings 
•    Experience of creating, managing and implementing safeguarding frameworks and tools for project and programme management 
•  Delivering effective safeguarding engagement and learning initiatives

Closing Date:   Applications will close at 23:59 on Tuesday 22nd April 2025 UK Time.

Interviews will be held around the first week of May.  

You must have the legal right to work in the UK at the time of application.

Senior Inclusion Specialist

We are looking for a Senior Inclusion Specialist (term time + 3 weeks only) to join a team providing educational support to children and young people, their families, and local schools in the aftermath of the Grenfell tragedy.

Position: Senior Inclusion Specialist
Location: West London (office-based)
Salary: £57,072 - £64,623 per annum (£54,218 - £61,391 actual/pro-rata)
Hours: Full Time (36 hours per week)
Contract: Permanent (term time + 3 weeks only = 42 weeks)

Closing Date: 11.59pm on Monday 21st April 2025

The Role

The Senior Inclusion Specialist will play a crucial role in supporting children and young people with Special Educational Needs (SEN) who have been affected by the Grenfell tragedy. You will work directly with families, schools, alternative provisions, and local services to identify and address individual needs, ensuring that inclusive education practices are implemented effectively.

Key Responsibilities:

• Lead and manage a small team, including an Inclusion Specialist and Family Practitioner.
• Oversee complex SEN cases, guiding families through assessments, referrals, and support plans.
• Provide trauma-informed guidance, advising on how trauma impacts learning and behaviour.
• Work with schools and local authorities to design inclusive education strategies and improve SEN provision.
• Conduct baseline assessments and develop individual support plans for children and young people.
• Deliver training sessions to educators, parents, and carers on SEN best practices and trauma-informed teaching.
• Coordinate diagnostic assessments and liaise with external professionals, ensuring timely interventions.
• Advocate for families, ensuring young people receive the right support within the education system.
• Develop and oversee peer mentoring programs and small-group after-school learning sessions in English or Maths.
• Maintain accurate records and reports, tracking pupil progress and evaluating intervention outcomes.

About You

We recognise this is a unique role and therefore realise you may not have experience in every aspect of the person specification. We value enthusiasm, a willingness to learn and passion for building resilience within our community.  We therefore encourage you to apply if you feel you align with our vision and approach, even if your experience to date does not match all elements of the role.

Essential Skills & Experience:

• Qualified Teacher Status (QTS) with substantial SEN experience across multiple key stages.
• Experience working with children affected by trauma, separation, and loss.
• Strong knowledge of safeguarding policies and the ability to respond to concerns.
• Experience managing teams and supporting professional development in SEN settings.
• Knowledge of education legislation and policies, including EHCP processes and the Children and Families Act 2014.
• An understanding of trauma informed and restorative practice alongside a willingness to learn more.
• Ability to design and deliver bespoke interventions for children with complex needs.
• Excellent communication and interpersonal skills, with a strong ability to engage with diverse communities.
• Commitment to ongoing professional development and training.

Ready to Make an Impact? Apply Now! Submit your CV and a supporting statement (maximum 2 sides A4) outlining how you meet the role requirements. Please ensure both documents are in one file.

About the Organisation

The Grenfell Education Hub will open later this year to serve those most affected by the Grenfell Tower tragedy. The hub will provide educational support to children and young people, their families, and local schools.

Following a consultation process in 2023 and 2024, the hub will bring together a team of professionals, including four specialist teachers, an Educational Psychologist, a Speech and Language Therapist, an Occupational Therapist, a Careers Coordinator, and a Family Support Worker. Their time will be split between direct work with children and families in the hub and supporting local schools. The hub’s objectives are to:

• Provide high-quality educational support to as many children and young people as possible.
• Build the skills and confidence of children, families, and education staff in local schools.
• Develop strong relationships with those most affected by the Grenfell Tower fire.
• Accurately assess its impact.

Diversity & Inclusion: The Grenfell Education Hub is committed to building an inclusive and diverse workforce. We welcome applications from all backgrounds.

Other roles you may have experience in: SEN Specialist, Education Consultant, Inclusion Lead, Pastoral Support Officer, Trauma-Informed Educator, Education Coordinator, Teaching and Learning Lead, Behaviour Support Specialist.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Prospectus is delighted to be working with an accountancy firm that supports charities and mission led organisations to recruit for their new Senior Finance Manager. The accountancy firm provides fully scalable finance and operations teams to organisations in the not-for-profit sector, freeing up their clients’ time and enabling them to do what they do best and make life changing impact. 

This role is a permanent full-time position. The postholder will be based at the accountancy firm’s South Derbyshire office. The salary banding is £40,000-£45,000 + a discretionary bonus of up to 10%.

In this role, you will take charge of the provision of routine management accounts and cash flow forecasts. You will build budgets and longer-term financial planning. You will produce year-end accounts and manage relationships with stakeholders. You will support with funding proposals and donor reporting. You will ensure that the day-to-day financial accounting activity of each charity is undertaken efficiently and effectively. You will review and improve systems, procedures, and policies. You will also present financial updates to the Executive Teams and Board, providing strategic advice.

To be successful in this role, you will have relevant finance knowledge, either by qualification or experience. You will have experience of producing management accounts and external reporting. You will have experience using SME accounting software/systems and Microsoft Excel. You will have strong relationship-building abilities and excellent verbal and written communication skills. You will be a team player who thrives in a collaborative environment. You will also be self motivated and have the ability to manage your own time and workload.

Desirably, you will have experience working in the charity sector.

At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.

We are reviewing applications for this position on a rolling basis, so please submit your application as soon as possible, to ensure you do not miss out.

Salary – £32,630 per annum

Permanent – Full time – 35 hours per week

Location - Cardiff (however we have offices around Wales and fully support flexible working locations)

The Individual Giving & Legacy Manager will play a pivotal role in transforming the income generated to achieve our mission to save lives and enhance the health and wellbeing of our Welsh communities.

The post-holder will have the opportunity to build and shape their area of fundraising and be a part of a new team with great ambitions, ensuring that services are innovative, efficient, and aligned with our organisational strategy.

What you’ll need to be successful

• A proven track record in meeting income targets within a defined timescale
• The ability to independently monitor progress against personal income targets
• Ability to identify challenges and solutions for timely communication to key stakeholders
• Be passionate about continuous improvement, suggesting new and/or better ways of working which are supported by clear evidence
• Be fluent in articulating these ideas in a positive and supportive way, achieving buy-in at all levels
• Have exceptional organisational skills and the ability to manage multiple priorities
• A commitment to SJAC’s values and a passion for supporting volunteers and community initiatives
• Relevant qualifications or experience in event or operations management
• A strong leadership, interpersonal and organisational skills and you will embody our values and behaviours as well as believe in our mission.

In return, you’ll have access to a range of benefits including, but not limited to:

• 27 days holiday (excluding bank holidays)
• Access to a Blue Light Card, providing various discounts at more than 15,000 retailers.
• Employee Assistance Programme (EAP)
• Access to a Health Cash Back plan after 6 months.
• Enhanced maternity/paternity scheme
• Home/flexible working
• Various training and development opportunities.

How to Apply

To apply please complete our online application form by 23.59pm on Sunday 4th May 2025. We reserve the right to close the application window sooner if a large number of applications are received.

Are you a passionate and experienced people manager with a love for animals? Do you thrive in a fast-paced environment where your management skills can truly make a difference?

We are looking for a Team Leader to join us in our Cats and Small Pets team, the team who are responsible for providing support to six different species and working with around 100 cats and small pets at our site, as well as supporting a similar number within our foster provision.

As Team Leader Cats and Small Pets you will oversee the entire pet journey from admission to rehoming. You will supervise day-to-day operations as point of contact whilst ensuring adherence to relevant policies, procedures, risk and safety assessments. Through a clear understanding of the pet's journey, you will focus on maximising throughput, resolving issues, and collaborating across departments.

As someone with strong problem-solving and coaching skills you will inspire and develop the team, managing and motivating your direct reports and the wider team to deliver on departmental goals. This will include working alongside other Team Leaders with recruitment, development and performance management to build a positive team culture.

This is a fantastic opportunity for someone with the right skills to make a significant impact in helping pets in need; last year Woodgreen provided safe shelter, specialist care, and a brighter future for over 1100 cats and small pets.

This is a full time, permanent opportunity with the expectation that our successful candidate will work from our site. In return you will receive a salary of £28,873 per annum and we can also offer you;

• 36 days annual leave (inclusive of bank holidays) rising by 1 day each year to 40 days after five years
• Up to 8% employer pension contributions
• Support towards healthcare costs (cashplan)
• Free access to Headspace
• Life assurance (4x salary)
• 25% discount in our charity shops.

To apply for this opportunity please submit your cover letter and CV.

This vacancy may close earlier should we receive high volumes of applications.  Interviews may commence prior to the closing date.

Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.

Organization: Right To Play International

Department/Division: People and Culture

Reports to: Chief People and Culture Officer

Work Location: One of the countries listed (Lebanon, Mali, Mozambique, Pakistan, the Palestinian Territories, Tanzania, Uganda or United Kingdom)

Work Arrangement: A combination of minimum 2 in-office days per week, and remote-working in accordance with Right To Play’s work arrangement and the operational needs of the department

Authorized to work in: One of the countries listed above (Eligible to work legally without visa or work permit sponsorship)

Target Hiring Salary: Local salary scale applies (Grade 8). Hiring range and benefits will be shared with applicants as part of the recruitment process. Please note this is a national position and salary will be paid in the local currency.

Target Start Date: As soon as possible

Contract Duration: Full-time, long-term engagement

Application Closing Date: 27 April 2025 23:59 GMT

ABOUT US:

We reach millions of children each year in some of the most difficult places on earth, helping them to stay in school and learn, overcome prejudice, heal from trauma, and develop the skills they need to thrive. We do this by harnessing play, one of the most fundamental forces in a child's life, to teach children the critical skills they need to dismantle barriers and embrace opportunities, in learning and in life.

Established in 2000, Right To Play reaches children through experiential programming in 14 countries in Africa, Asia, the Middle East, and North America. These programs are supported by our global offices in Toronto, Canada; London, UK and seven national offices across Europe and North America. 

OUR CULTURE:

• Accept Everyone – Be intentional about inclusion
• Make Things Happen – Seek opportunities to lead and innovate
• Display Courage – Act with integrity
• Demonstrate Care – Look after yourself and one another
• Be Playful – Have fun at work

Please visit our website to learn more about who we are and what we do, and find out about the five pillars of our Culture Code.

ROLE SUMMARY:

The People and Culture (P&C) Business Partner drives the P&C operational effectiveness in Country Offices, facilitates organisational development and change and provides a framework for best people’s practice and quality standards. The P&C Business Partner also supports the organization in developing and implementing initiatives that encourage diversity, promote equity, and support psychological and physical safety of the workforce.

International travel including security high risk countries up to 6 times a year and extended screen time will be required. 

WHAT YOU’LL DO:

Operational delivery (30%) 

• Provide advice and influence action on P&C global policies, and in collaboration with local P&C Specialists advice on local policies and employment law to staff and management based in Country Offices (COs). 
• Support the timely review of local policies and embed best practice, ensuring local needs and culture are reflected.
• Work with Chief People and Culture Office (CPCO), P&C Directors, the Talent Acquisition Specialist, the Safeguarding Specialist, Global Directors of Country Offices and Logistics Manager to identity and mitigate people related risks in COs and prevent and resolve issues. 

Quality Assurance (20%) 

• Drive efficiency and quality assurance  of P&C operational practices in COs by conducting assessments and P&C Audits, and work with P&C Specialists and Country Directors (CDs) to enhance the employee experience, ensure consistency, continuous improvement and enhance People’s capacity in country. 
• Support CDs to ensure compliance and manage P&C risks as per country risk register and audits’ actions. 
• Contribute to the data gathering, analysis and presentation of P&C reports, to enable decision making Identifies trends, propose actions for improvement and instigate implementation. 

Employee Relations and Employee Services (30%) 

• Monitor the whistleblowing line and ensure timely action is taken in all complaints received related to COs. 
• Oversee and work with P&C and COs management on the prevention and effective resolution of employee relations issues and adherence to disciplinary procedures. Responsible for maintaining confidential records. 
• Conduct investigations and liaise with legal firms and/or investigators to resolve ER cases. 
• Identify trends and areas of concerns based on data channels i.e. surveys and exit interviews and proposes actions. 

Diversity, Equity Inclusion and Accessibility (DEIA) (10%) 

• Embed DEIA approaches in policies and processes, to create a framework that welcomes and supports staff regardless of race, ethnicity, gender, age, religion, language, ability, status, and location. 
• Work with the Global Diversity, Equity, Inclusion and Accessibility Committee (GDEIAC) to communicate DEIA strategy and establish measurable goals to track progress.
• Source, develop and manage trainings and a forum of knowledge based on needs, including through the Learning Management System (LMS) and the DEIA Week.
• Analyse DEIA data to make recommendations and support implementation of agreed actions.

Safety and Safeguarding (10%) 

• From the P&C perspective, support adherence to safety, security and Safeguarding policies and procedures across the organisation. 

___________________________________________________________________________________

WHAT YOU’LL BRING (ESSENTIAL):

Expertise (Certifications/Education, Professional Experience):

• Master’s degree in Human Resources Management, Business Administration, Org Behaviour or related field 
• Experience of working at HQ or regional level on an international development organization with representation in low, medium and high-income countries
• Experience in management of HR international operations with thorough knowledge and understanding of applicable local laws and donor requirements in a number of countries 
• Experience in delivering HR services through a business partner model 
• Experience advising and training P&C professionals, staff and management on employee relations issues and best people management practices 

Competencies:

• Collaboration: Able to influence and create strong partnerships with staff at all levels to achieve results 
• Growth Mindset: Able to introduce continuous process improvements in HR operational areas 
• Resilience: Able to work under pressure meeting deadlines and delivering results through others 
• Professionalism: Able to exercise discretion, maintain confidentiality and observe an ethical approach  
• Management and Interpersonal Skills: Excellent interpersonal skills, and a wide understanding of human relations; high level of emotional intelligence 
• Communication: Proficient in verbal and written English and fluent in French, Arabic or Portuguese

WHAT YOU’LL GET:

The opportunity to collaborate with an innovative global team who are passionate about working with children and youth. You will gain experience working for a globally recognized organization with a healthy culture premised on our Culture Code (accept everyone, make things happen, display courage, demonstrate care and be playful). You will be immersed in an environment where learning and development is encouraged and valued, and “play” is appreciated as a core avenue to building community.

• Competitive salary and benefits
• Flexible work arrangements (e.g. work from home and flex hours)
• 5 personal learning and development (L&D) days per year
• Maternity/paternity/parental leave top up and support
• Annual learning week
• Annual staff recognition awards
• Opportunity to connect with employees across our offices (e.g. Facebook Workplace)
• Opportunity to engage in global projects and initiatives
• Wellness programs
• Playful activities and events

HOW TO APPLY:

If you are interested in applying for this position, please apply with your resume and cover letter in English via the application link.

While we thank all applicants for their interest, only those selected for interviews will be contacted.

Right To Play provides equal employment opportunities to employees regardless of their gender, race, religion, age, disability, sexual orientation or marital status. As such, we encourage groups who have been historically disadvantaged with respect to employment to apply for positions at Right To Play. We offer a family-friendly environment that allows for flexible work arrangements in order to support staff diversity and ensure a healthy work-life balance.

We are a child-centered organization. Our recruitment and selection procedures reflect our commitment to the safety and protection of children in our programs. The successful candidate will be required to provide a satisfactory Vulnerable Sector Screening or equivalent criminal check as a condition of employment.

We value and promote a culture of diversity, equity, inclusion, and belonging. Should you require any accessibility related accommodations or specific adjustments to ensure fair and equitable access throughout the recruitment and selection process, and thereafter, please reach out to the People & Culture team by email. All information provided will be treated as confidential and used only to provide an accessible candidate experience.

Job Title: Service Manager

Location: Derby
Salary: £39,444 per annum
Contract type: Full time, Permanent

Hours: 37.5 hours per week with a requirement to particiapte in the out of hours on-call on a rota basis

We are recruiting for a Service Manager who is passionate about supporting survivors who are impacted by domestic abuse and other gender-based crimes. This is a multifaceted, fast paced, and exciting role where you will join our team in Derby to lead on the delivery and development of high-quality refuge and outreach services for survivors of domestic abuse and other gender-based crimes. 

The post holder will provide line management and high-quality support to the direct reports in line with Refuge’s policies and procedures. This will include providing supervision on complex and high-risk cases, overseeing operational emergencies, and ensuring high standards of casework. The Service Manager will lead on the delivery of the multiagency aspect of work, working jointly with the Refuge teams and wider stakeholders to deliver best services to the survivors. 

Candidates must have proven experience of providing direct emotional and practical support to vulnerable people, managing, and motivating staff, managing casework as well as working within multiagency setting.  In addition, you must have an excellent knowledge of domestic abuse and other gender-based violence and its impact on survivors.  You will have knowledge of relevant Criminal and Civil law legislation, as well as Housing and Health and Safety legislation.

As part of this role, you will be required to participate in an out-of-hours on call rota. Please note that this is an on-site role. 

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 12 May 2025

Interview Date: 19 and 20 May 2025

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development. 

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Head of Programmes

We are seeking a strategic and dynamic leader to oversee the delivery and expansion of programmes across England, driving impact and fostering strong partnerships.

Position: Head of Programmes – England

Salary: £37,000 - £40,000 FTE pro rata
Location: Lancashire/Northwest
Hours: Part time, 0.6 FTE
Contract: Permanent
 

Closing Date: 22nd April 2025

Interviews: 29th & 30th April

About the Role

As Head of Programmes, you will lead the strategic delivery of the organisation’s Time Credit programmes, ensuring high-quality impact while developing strong relationships with stakeholders, funders, and community partners. Key responsibilities include:

• Leading programme delivery and ensuring all projects meet their objectives.
• Managing and developing regional teams to achieve programme success.
• Overseeing stakeholder engagement and strengthening partnerships.
• Driving business development, identifying funding opportunities, and supporting the expansion of services.
• Developing and implementing strategies that align with the charity’s mission and values.
• Managing budgets, reporting on progress, and contributing to organisational strategy.

About You

As Head of Programmes you will be an experienced and motivated leader with a passion for delivering impactful programmes that empower communities. You thrive in a fast-paced environment, balancing strategic oversight with hands-on management to ensure projects achieve meaningful results. Essential skills include:

• Experience in programme management, stakeholder engagement, or business development.
• A strong track record in community development or public sector partnerships.
• Excellent leadership and strategic planning skills.
• The ability to oversee multiple projects and teams effectively.
• Strong communication skills with the ability to engage with funders and commissioners.
• A passion for driving social impact and community engagement.

About the organisation

A leading UK-based community development organisation, creating connected, fair, and healthier societies. Empowering communities by recognising and valuing volunteering through an innovative Time Credits model. With a network of over 1,500 charities, 15,000+ active volunteers, and 750+ business partners, they are committed to driving social impact and policy change.

Other roles you may have experience of could include: Programme Manager, Head of Partnerships, Community Development Manager, Director of Programmes, Social Impact Manager, Business Development Lead, Head of Operations.

Apply now to lead impactful programmes and shape the future of community engagement!

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We are looking for a Regional Fundraising Manager to coordinate fundraising activity in the local area, ensuring that supporters and other key stakeholders (members, local authorities, partners etc.) receive the support necessary to maximise impact.

This is a remote working role with regular travel around the Essex area.

The Charity:
A long standing national charity, dedicated to providing life long support from advice services to rehabilitation. 
You would be joining a highly respected organisation, known for its supportive and inclusive working culture, offering fantastic benefits including 28 day’s paid holiday per year (plus bank holidays), contributory pension scheme -employer contribution up to max of 10% and an employee assistance programme as well as much more! 
 
The Role:
Manage relationships across your area, ensuring that your supporters have the tools, resources, and support necessary to maximise their fundraising activity. 

Develop and support a portfolio of regional corporate partnerships. 

Work with key internal partners (membership, operations, PR, etc) at the local level to achieve the above. 

The Candidate:

Previous fundraising experience, ideally from community and or corporate income streams. 

Confidant planning income/expenditure budget.

Experience of creating and managing great supporter relationships with volunteers.

You will need a Full UK Driving Licence

 
IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Location: Manchester, Newcastle or London (Hybrid working - minimum of 2 days in the office)

Interviews: 30th April 2025

Are you passionate about using the power of prospect development to make a real impact? Do you have the skills for excellent research, portfolio management, and leading high-performing teams? If so, we would love you to be part of our dynamic team at The King's Trust.

As we approach our 50th anniversary and embark on an exciting new strategy, we’re looking for a Head of Prospect Development to play a pivotal role in shaping our future. Young people are at the heart of everything we do, and this is your chance to drive fundraising performance by leading exceptional prospect development and managing a pipeline of high-value opportunities.

In this role, you’ll lead and inspire our talented prospect development team, working closely with fundraising colleagues across philanthropy and corporate partnerships. Together, you’ll provide high-quality, compliant, and impactful research and portfolio management support that directly contributes to achieving our ambitious goals for young people.

This is more than just a job. It’s an opportunity to be part of something bigger—to empower the next generation and help us make a lasting impact in the lives of young people who are striving for a brighter future.

What we’re looking for:

• Proven expertise in prospect development, research, and portfolio management
• A passion for data-driven strategies and a collaborative, people-focused approach
• A natural leader who can inspire, mentor, and guide a team to success
• A strong understanding of philanthropy and corporate fundraising
• A commitment to creating impactful, compliant, and innovative prospect development strategies

If you're driven by a sense of purpose, excited by the prospect of shaping the future of young people, and eager to contribute to a thriving, ambitious team, we would love to hear from you.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need a Head of Prospect Development? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of theHead of Prospect Development! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network). 

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 3472 

Cheltenham Ladies' College

Finance Manager 18 month Maternity Cover

£43,500 - £50,000 plus excellent benefits and holidays

Reporting to: Financial Controller We are looking to bolster our finance team with the appointment of a Finance Manager , on an 18 month contract to support with the maternity cover of our Fees Accountant. This role will also driving process improvements and support with accurate VAT reporting as we navigate new legislation applied to all Independent Schools.

The role is suitable for a qualified accountant, who is proactive and enjoys a broad range of tasks, including transactional and reconciliation, and is proud to provide a high level of internal and external customer service.

Meeting deadlines and keeping calm under pressure is essential, as is prioritising own workload during busier periods. Good working knowledge of VAT is required, and experience of partial exemption would be advantageous.

You will have experience of working in a small and busy finance team and be able to work independently using your own initiative and collaboratively as part of the wider team.

You will be willing to undertake tasks that support the success of the team and College operations as a whole.

Key Duties and Responsibilities

Responsible for sending termly fees and other fee related invoices in line with College agreed timeframes and responsible for the addition of fee extras to invoices in a timely and accurate manner.

Perform reconciliations of all charges raised.

Assisting departments with any queries relating to recharges and performing robust reconciliations to ensure all balances have been captured, chasing outstanding charges where necessary.

Prepare the monthly and termly direct debit collections for the collection of fees and additional charges.

Lead the weekly fee debtors meeting with the Financial Controller and Finance Director, adhering to internal policies and assigning escalation steps to ensure the timely recovery of all amounts contractually owing to College.

To support with the review of College bursary applications from prospective and current parents, ensuring all financial information provided agrees to supporting documentation.

Ensure a high level of customer service is provided to all parents and colleagues of College, by providing prompt and timely responses to all emails and phone calls in a professional and accurate manner.

Please contact Nicola Shaw nicolashaw@morgan-law to receive an application pack and to talk in more detail re this opportunity

Location: Any UK Trust office (Hybrid working 2-3 days in the office)

Interviews: Over MS Teams on 6th May

For more information or to apply, please click 'apply now' to be directed to our website.

We're on the lookout for a driven and creative Corporate Partnerships Executive to join our dynamic fundraising team. You'll play a vital role in nurturing a portfolio of mid-level corporate partners (giving under £25k annually) who are passionate about supporting young people across the UK. You will also support our commercial team with their flagship cause-related marketing campaign, ‘Change a Girl’s Life’, raising funds for young women and girls. If you thrive on building relationships, creating engaging communications, and developing innovative fundraising materials, this role offers an exciting platform to grow your impact and career.

At The King’s Trust, we believe in the power of business to create social change, and this role is at the heart of that mission. You’ll be the first point of contact for our mid-level giving partners, helping them understand the real impact of their contributions while working alongside senior leaders to identify future high-potential supporters and cultivating new opportunities. Alongside the commercial team, you will play a role in delivering one of our most exciting campaigns, which brings partners together and breaks down the barriers that young women face. You will manage your own portfolio, influence strategy, craft high-quality proposals and reports and be empowered to make a real difference - not just in the lives of young people, but in how corporate partners engage with our mission.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Corporate Partnerships Executives? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Corporate Partnerships Executives! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).  

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 3477