Operations Manager Roles Jobs

Responsible for leading the Corporate Team with overall responsibility for the team’s strategy, income and expenditure and budgets. Their overall focus is on delivering stable, increased, and new income for MSF’s work.

Responsible for managing the highest level of MSF’s Corporate partners (exclusively £100k+, more typically £250k+) and ensuring their continued support of MSF. This role will also take on the management of successful strategic new business opportunities at a higher level (£250k+).

Responsible for effectively line managing and developing the New Business Manager and Corporate Officer and ensuring that financial targets are met within the team.

DEPARTMENT: Fundraising

HOURS: Full time, 37.5 hours per week

LENGTH OF CONTRACT: Permanent

LOCATION: Hybrid working: 2 days per week in the London Office

SALARY: Salary: £58,282.07 per annum

Internal salary grade: 17.1

We are looking for an experienced, hands-on Head of Finance who is dedicated to advancing our financial management capabilities and ensuring the sustainability of our operations.  Reporting to the Director of Finance and Operations the Head of Finance will play a critical role in overseeing the day-to-day financial operations of the FSRH.  You will be responsible for budgeting, forecasting and reporting ensuring compliance with relevant regulations and providing strategic financial guidance to other members of staff across the organisation.  You will also have an interest in leading and developing staff by fostering a positive and productive work environment.

If you have a background in finance, a keen eye for detail and the ability to lead and develop a small team, we want to hear from you.

Job Title: Head of Finance

Job Type: Permanent

Hours: 28 hours per week (35 hours FTE)

Department: Finance and Operations

Salary: £40,040 pa pro rata (£50,050 FTE)

Reports to: Director of Finance and Operations

Location: Hybrid – FSRH Office (London Bridge) and home working

The role, you will:

• Partner with our senior leadership team and department heads to develop financial plans, budgets, and forecasts that align with organisational strategy
• Analyse financial performance, identify trends, and communicate insights to non-financial stakeholders
• Support business planning by modelling financial scenarios and evaluating investment opportunities
• Lead monthly departmental financial reviews, highlighting performance against KPIs and recommending corrective actions
• Develop costing models to enhance understanding of product/service profitability
• Optimise working capital management and work with the FSRH Investment Advisers to maximise financial returns
• Identify process improvements to increase operational efficiency
• Lead on the preparation of the annual accounts and liaison with the auditors
• Support the Finance, Risk and Investment Committee
• Manage and develop the Finance and Membership Officer providing guidance, support and opportunities for professional growth
• Make returns to all statutory bodies

You will have:

• Proven experience working in a finance business partner role; working with senior management to develop financial strategies to support organisational goals
• Strong commercial acumen and business understanding
• Knowledge of management accounting systems and financial software
• Strong knowledge of financial regulations and accounting principles
• The experience to lead and manage a small team, with a strong focus on staff development
• Advanced Excel skills and experience with management accounting and financial systems
• Excellent communication and interpersonal skills
• The ability to translate complex financial concepts for non-financial audiences
• Experience of day-to-day financial management

You will be:

• Qualified or part qualified accountant (ACCA, CIMA, ACA or equivalent)
• Educated to degree level in finance, accounting or equivalent by experience

NB:  In order to fulfil this role, you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.

We will offer you:

We offer a range of benefits at FSRH to support staff wellbeing, including:

• 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
• Birthday leave day
• Annual Volunteering Day
• Flexible working culture
• Pension and life assurance scheme: 10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
• Employee Assistance Programme (EAP)
• Employee discounts portal
• Free Lunch Thursday
• IVF and fertility leave and pay, Menopause Support
• Enhanced maternity, paternity & adoption pay

To Apply

A full job description can be found on our website

Deadline for applications is 17 April 2025 at midday

Interviews will take place in person at the FSRH Office in London Bridge, FSRH, 10-18 Union Street, London SE1 1SZ on 22 & 24 April 2025

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We value diversity, promote equality and encourage applications from people of all backgrounds. We are working hard to minimise unconscious bias and your application will be anonymised to support this.

NB:  In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.

Benefits:

• Annual leave: 33 days (plus eight bank holidays)
• enhanced maternity, paternity and adoption leave, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
• free, confidential employee assistance programme (Medicash)
• access to a wellbeing app
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development opportunities including bespoke training and access to LinkedIn Learning)
  commitment to employee health and wellbeing.
• we have a Menopause Friendly accreditation and are a Disability Confident employer

About Us

Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime, either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.

About the role

This is an exciting opportunity to join Dementia UK’s IT team as our IT Vendor and Service Integration Manager. In this pivotal role, you will oversee the end-to-end vendor management process, ensuring seamless integration of external services with our internal IT operations.

Acting as the primary liaison between outsourced service providers and internal IT teams, you will ensure alignment with organisational objectives, maintain service quality, and optimise the value derived from vendor relationships. You will also be responsible for ensuring that contract obligations are consistently met.

You will coordinate across IT Operations, IT Applications/Data, and directorate technology-dependent teams to resolve issues that span multiple domains, ensuring the smooth integration of services between internal and external providers. A key aspect of the role will involve monitoring and reporting on vendor performance against SLAs and KPIs, providing regular comprehensive updates to the Deputy Director of IT. In addition, you will oversee contract management for all outsourced IT services, negotiating amendments and renewals to secure the best value for the organisation.

To succeed in this role, you will have experience with IT service management frameworks such as ITIL, along with a strong background in IT supplier and budget management. You will bring demonstrable experience in managing complex outsourcing relationships, coupled with strong negotiation, communication, and interpersonal skills. You will also have a strong understanding of IT service management principles and practices, along with substantial experience in IT vendor management or service delivery roles.

If this sounds like you, join us in making a difference in the lives of those affected by dementia.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs 

When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.

About Migrateful

Migrateful is an award-winning, innovative social enterprise and registered charity founded in 2017. Migrateful’s mission is to provide training, employment, and a supportive community for refugees and migrants (‘our chefs’) facing multiple challenges in the UK.

Our chefs, often referred to us due to the struggles they face in adapting to UK society, come from diverse backgrounds shaped by experiences of modern-day slavery, gender-based violence, and fleeing war-torn countries.

We work holistically with our chefs, offering training to enable them to teach their own cookery classes and supporting them to find employment. After completing our training programme to become a Migrateful cookery class teacher, our chefs go on to lead cookery classes with members of the public and corporate groups.

The cookery classes not only provide ideal conditions for learning English and building confidence but also encourage interaction with the wider community and help dispel misconceptions about migrants. Our goal is to promote integration by enabling refugees and asylum seekers to become economically independent and engage meaningfully with their community.

Since it started in 2017, Migrateful has supported 110 migrants, refugees, and asylum seekers to teach over 5,000 cookery classes attended by more than 55,000 participants. This amounts to 30,000 hours of meaningful work experience provided to our chefs.

Migrateful in Bristol

Migrateful’s founder, Jess Thompson, grew up in Bristol. The first Migrateful class with paying participants took place in 2017 at Bakesmiths on Whiteladies Road.

Jess’s Argentinian friend, José, who was struggling with his immigration status at the time, taught the class, which was a great success. Jess then continued to develop the Migrateful model in London and was featured on the Forbes 30 Under 30 List and British Entrepreneur of the Year Award in recognition of her achievement in starting Migrateful.

In 2020, Migrateful partnered with Coexist Community Kitchen in Easton to deliver our chef training programme in Bristol, and Migrateful classes have been running in Bristol ever since. This is an especially exciting time to join the team and lead our Bristol branch as we enter the next stage of growth, with plans to open our very own cookery school in September. We are currently running an average of two cookery classes per week in Bristol, and when we open our cookery school in September, we plan to increase this to four cookery classes per week.

Role Overview

As the Business Development and Operations Manager (Bristol), you will spearhead the growth and day-to-day operations of Migrateful in the region. This entrepreneurial, multi-faceted role is ideal for a self-starter who thrives on strategic thinking, project management, and leading diverse teams.

You will be instrumental in delivering our theory of change and ensuring the financial sustainability and impact of our Bristol branch. This is a unique opportunity to expand Migrateful’s impact in Bristol—and enjoy some delicious food along the way!

With initiatives like this more vital than ever—especially after last summer’s unrest—this is your chance to use your skills to support refugees and asylum seekers and promote peaceful community relations in Bristol.

Read more about our impact here.

Person Specification

Essential Criteria:

• Commitment to Migrateful’s mission.

• Strong communication and interpersonal skills, with the ability to engage empathetically with diverse, often marginalised, groups.

• Proven leadership and management experience, including team oversight, recruitment, and staff development.

• Experience in business development and partnership building, including corporate engagement or income generation.

• Excellent organisational and problem-solving skills, with the ability to manage multiple responsibilities and prioritise effectively.

• Experience in programme or project management, ideally in a social impact or community setting.

• Ability to foster strong relationships with the Bristol community and the HQ team in London.

• Knowledge of safeguarding, health & safety, and food hygiene compliance within a community or hospitality setting.

• Willingness to work flexibly, including occasional evenings and weekends when cookery classes are taking place.

Desirable Criteria:

• Experience in a social enterprise or charity sector, particularly in programme delivery, business development.

• Background in the food industry, either in a professional or community setting.

• Financial oversight experience, including budget management and financial reporting.

• Experience in fundraising, particularly in securing grants or corporate sponsorships.

• Experience in events management and/or volunteer coordination.

• Established links with Bristol refugee charities and networks.

• Experience designing and overseeing impact measurement processes for training or development programmes.

• Experience overseeing venue fit-outs or operational expansion projects.

• a strong understanding of the challenges faced by migrants and refugees, in particular through lived experience. 

We welcome applications from underrepresented groups, whether related to ethnicity, gender identity, religion, physical ability, sexual orientation, or other.

Please note, we are unfortunately able to offer visa sponsorship.

Scope of Work

• Business Development: Collaborate with the marketing and corporate sales teams at HQ to develop and implement sales strategies and build partnerships with local stakeholders.

• Strategy / Finance: Lead on strategic planning, review financial performance against budget, manage the Bristol team (including recruitment), and support fundraising initiatives.

• Operations: Oversee day-to-day operations, ensuring compliance with health & safety, food hygiene, and safeguarding policies.

• Chef Development: Manage the Bristol Chef Development Programme, including chef recruitment, regular check-ins with chefs, community socials, and signposting chefs to local resources.

Responsibilities

Business Development:

• Develop and implement sales strategies in collaboration with the marketing and corporate sales teams at London HQ.

• Build and nurture partnerships with local stakeholders, media, voluntary sector organisations, referral organisations, corporate clients, and venue partners.

• Project manage new venue fit-out (in partnership with the Co-CEO).

Leadership / Strategy / Finance:

• Drive the strategic aims and financial sustainability of the Bristol branch.

• Regularly review financial performance against budget and report to the board.

• Manage and support the Bristol team, including recruitment and ongoing leadership.

• Assist the Co-CEOs with fundraising activities.

Operations:

• Ensure full compliance with operational policies, including Health & Safety, food hygiene, and safeguarding.

• Oversee the Bristol Operations Support Officer to ensure the seamless delivery of public and corporate cookery classes.

• Ensure sufficient staffing to meet operational goals, including the recruitment and onboarding of facilitators, chefs, and volunteers.

Chef Development:

• Manage the Bristol Chef Development Programme, offering support, regular 1:1 check-ins, and effective communication.

• Organise community socials and provide guidance to help chefs maximise their involvement in the programme.

• Develop and plan the Chef Training Programme, including establishing impact measurement protocols.

Staff Benefits

• 28 days of paid holiday plus 8 bank holidays (3 of these days must be taken between Christmas and New Year when our office is closed).

• Cycle to work scheme.

• Training budget per employee.

• Flexible working hours (core hours 10 am - 4 pm).

• Hybrid working.

• Team socials.

• Enhanced policies such as parental leave.

• Delicious free food at chef community socials and training sessions.

Are you looking for a part-time job where you feel like you are making a real difference? A place where people know your name and listen to what you say? Maybe a local charity that's helping the environment and our communities, investing in high streets and making the world a better place?

Operations and Development Manager
Hours: Part-time - 15hrs per week (average). Primarily to be worked between 9am on Monday to 4pm on Saturday over at least three days per week. The role will include occasional weekend and evening working
Contract: Permanent
Salary: Up to £16 per hour
Location: Bristol based, with travel around the city

If you're motivated to achieve our vision, that everybody shares, if you have experience in running public-facing operations, and can turn your hand to lots of different things, then consider working with us at Share Bristol.

Job Purpose

• Oversee the Share Bristol Library of Things service, ensuring it operates smoothly and meets the needs of the local community in each location, and develops to reach more people and to work more efficiently and effectively. 

• Manage Share Bristol’s Library of Things Managers (currently three), ensuring that all staff and locations share resources, work consistently and identify and implement improvements as appropriate.

• Represent Share Bristol externally, helping us to build our brand and reputation and expand our service across the Greater Bristol area.

We've recently opened our third location and have ambitions to open more. We want borrowing to be as convenient as buying for everyone in the Bristol area. To make that a reality, we need someone to help us, through ensuring we operate efficiently, supporting our existing staff, and working closely with the Trustees to make our dreams a reality.

Join us, and help us change the world, one drill, carpet cleaner or projector at a time.

Closing date: 9am on Tuesday 15th April 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Please note: The successful candidate must have the legal right to work in the UK and will be required to have a Basic DBS.

No agencies please.

Operations and Compliance Manager
Location: Milton Keynes – hybrid working available
Salary: £40,690 per annum
Hours: Full Time, 35 per week with inbuilt flexibility
Contract: Permanent

About Us

The Spinal Injuries Association is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury.

Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. We are the expert guiding voice for life after spinal cord injury.

About the role

The purpose of this key role is to ensure SIA operates smoothly, safely and compliantly. Sitting in the Finance, People and Operations Team you'll lead on compliance, facilities, IT and sustainability making sure our systems and structure support our national network effectively.

Key responsibilities include:

Leadership:

• Play an active role in SIA’s management team, contributing to cross-departmental projects.
• Engage in staff, management, and trustee meetings, helpful shape SIA’s operational effectiveness.
• Champion organisation planning and drive the achievement of strategic goals.

Operations and Facilities:

• Oversee and maintenance, security and efficiency of SIA House, ensuring value for money in supplier contracts.
• Ensure effective short, medium, and long-term planning and management of the operations budgets.
• Lead on health & safety compliance, and ensure all policies are up to date.
• Drive sustainability initiatives and lead our staff sustainability group.

IT:

• Lead IT strategy, ensuring systems meet the organisation’s needs.
• Oversee IT provision, staff training, and cyber security in collaboration with our Managed Security Service provider.

Compliance:

• Ensure compliance with all relevant regulations, including health & safety and data protection.
• Act as the designated officer for complaints, and compliance-related issues.
• Keep up to date with UK regulatory changes and ensure SIA remains compliant.
• Support risk management and report compliance matters to senior leadership and the board.

Benefits

• Annual leave: 28 days per holiday year plus bank holidays, increasing to 30 days after two years of service (pro-rated for part time employees)
• Access to Group pension scheme (6% employer contribution)
• Access to Group life assurance scheme
• Access to Healthcare cash plan
• Access to Employee assistance programme (EAP)
• Employee volunteer days
• Access to discounted gym membership
• Free car parking at Milton Keynes, Head Office
• Investing in our people - all members of staff are encouraged to discuss their development plans and aspirations with their line manager. A budget is available for talent development.

This post will play a critical role in achieving our ambitions. We hope that the role inspires you and we look forward to receiving your application.

Closing date: Monday 14 April 2025, 10am
Interview dates: 16 April 2025 at SIA House, Milton Keynes.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

At SIA, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, and caring culture.

We are striving to create a culture that fully represents all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.

Disabled candidates who meet the standard job criteria will be offered a guaranteed interview.

No agencies please.

Hey there, come join our team and help us build a better world.

This is an exciting opportunity for someone looking to make a difference in a small but influential national charity building a positive legacy for the late Jo Cox MP. We are looking for someone to provide administrative support for the team. You’ll work to support our core operations, and you’ll also be involved with the administrative aspects of our Stronger Communities work. In the first instance, this will mean supporting the delivery of our lottery-funded project in West Yorkshire through which we’re creating a shared vision for Batley, Heckmondwike and Dewsbury.

ABOUT THE ROLE

The Operations and Projects Officer will provide administrative support for the team. You’ll be supporting the day-to-day running of the Foundation, helping to ensure that everything runs smoothly. Within operations, you’ll provide administrative support on everything from finance and HR to fundraising and supporter care.

As a member of the Stronger Communities team, you’ll also provide support for our work building less lonely, better connected communities across the UK, where everyone feels that they belong. This begins with our current lottery-funded Bridging & Belonging project in Kirklees. You’ll act as the main administrator for the project, supporting the Community Group and Yorkshire Programme Manager to lead the work.

This will include setting up meetings, liaising with community venues and services, managing enquiries, answering questions directly and getting responses from colleagues where necessary. There will also be occasional on the ground community-facing work supporting the Bridging and Belonging community group at local events in North Kirklees.

ABOUT YOU

We’re looking for someone who is engaged, positive, proactive and happy to work as part of a remote team. You’ll have good organisational, planning and problem-solving skills, and you’ll be able to communicate clearly both in writing and verbally.

As you’ll be working on our projects in Yorkshire, you’ll have a core knowledge about the region, especially West Yorkshire. Ideally you’ll have a particular understanding of Kirklees and the different communities living there.

In addition, you will have strongly held personal values which align with The Jo Cox Foundation’s vision and Jo’s ‘more in common’ ethos. These will be reflected in your respect for others and the desire to make a truly positive contribution through your work.

ABOUT THE JO COX FOUNDATION

The Jo Cox Foundation was established in 2016 by the friends and family of the late Jo Cox MP. The Foundation exists to make positive change on issues that Jo was passionate about. Just as she did, we believe in working together effectively with individuals and organisations that share the belief that we have more in common than that which divides us.

We build stronger communities, encourage more respectful politics and advocate for a fairer world in Jo’s name. To date, our campaigns and initiatives have addressed a broad range of issues including tackling loneliness, reducing abuse and intimidation in public life and preventing atrocities in conflict-affected countries. No one day is ever the same as the next! 

Too often our politics and society emphasises our differences rather than our commonality. We believe that helping people to recognise that commonality allows us to feel more connected, build empathy and increase trust. It also builds understanding of the stark inequalities that many groups face within our society and strengthens the collective will to take action. Though we cannot address the root cause of all inequalities, we commit to championing change and advocating for action.

BirdLife International is recruiting a Database and Operations Manager dedicated to supporting conservation efforts through efficient data management and operational excellence. This vital role will manage the systems and operations that support the income generation required to deliver the organisation’s 10-year strategy.

Location: Remote with occasional visits to the Cambridge office

About BirdLife International

In nature, nothing exists alone.

Fallen leaves feed the soil, the forest filters water and birds scatter seeds, spreading new life.

Every living thing — including us — depends on each other. But people are breaking these delicate systems.

Species and habitats are under attack.

Our planet is in crisis.

We can’t fix it alone. We need a response as interconnected as nature itself. That’s why we unite.

Together, we’ve built a movement that turns local knowledge into global impact. By uniting national conservation organisations from around the world, we act as one to answer nature’s greatest moment of need.

As our name suggests, birds are our compass. The health of birds reveals the health of our world — they show us where nature needs us most urgently.

From pole to pole, over forests, wetlands, mountains and seas, and across the migration paths of the world, birds know no borders. And neither do we.

Connecting countries, continents and cultures, we pull together to conserve and restore species and habitats.

We use our shared evidence to influence people, businesses and governments to change how society views and values nature.

And we unite as a chorus. Together, we give one voice to nature, creating change greater than the sum of our parts so birds and all life can thrive.

We are the only global partnership united to conserve all nature on our planet. We’ve achieved so much together over the last century, but right now, our world has never needed us more.

In nature, nothing exists alone.

Together, we are BirdLife International.

Together, we will conserve birds and all life everywhere.

About the role

Reporting to the Deputy Chief Development Officer, the Database and Operations Manager will have operational responsibility for the administration of the CRM (Raiser’s Edge) globally.

You will also lead on compliance and gift processing.

The Database and Operations Manager will:

• Be responsible for the upkeep, maintenance and efficiency of Raiser’s Edge for the organisation
• Ensure optimal data collection, reporting and donor engagement, so actionable insights can be delivered to drive the success of fundraising
• Champion best practice and encourage consistency of data input
• Be the Development team’s lead expert on Gift Aid and data processing compliance
• Be the global gift processing lead, including working with third-party fundraising platform providers.

Who we are looking for

We seek a database expert with the aptitude and willingness to learn to develop in this broad role.

The ideal candidate will have:

• Significant experience maintaining and administering a CRM system and working with large and complex sets of data
• Experience working with fundraising teams (across high-value, individual giving and digital)
• Excellent knowledge of data strategy and data analytics
• Experience managing, developing and implementing new systems and business processes
• Excellent problem-solving and communication skills
• Positive and open-minded attitude embracing continuous improvement

Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.

Retail Operations Administrator

Salary£27,104.62 per annum

LocationLondon

Weekly Hours35

The Vacancy

Job Title: Retail Operations Administrator

Location: London

Salary: £27,104.62 per annum

Weekly Hours: 35

Reference: YMC1047962

About YMCA England & Wales:

At YMCA, we are committed to helping young people, families, and communities across England and Wales thrive. Our Retail Operations play a crucial role in supporting this mission by generating vital funds through our charity shops. If you are passionate about making a difference and eager to build your career within a purpose-driven organization, this could be the perfect opportunity for you.

Job Description:

We are seeking a detail-oriented and proactive administrator to join our team at YMCA England and Wales. In this role, you will provide essential administrative support to our field and support teams, ensuring smooth and efficient day-to-day activities. This is an excellent opportunity for an organised individual looking to advance their career in a fast-paced, supportive environment, with the potential to grow within the YMCA family.

Key Responsibilities:

- Print, pack, and dispatch resources to stores and field teams

- Respond to phone calls and emails, utilising standard templates where applicable

- Coordinate hotel and meeting room bookings for team meetings and events

- Provide administrative support to field and support  teams

- Deliver exceptional customer service to stores and customers

- Perform accurate data entry and maintain administrative records

- Assist with other administrative tasks as needed to ensure operational efficiency

Skills we are looking for:

- Proficiency in Microsoft Office (Word, Excel, Outlook)

- Strong communication and customer service skills

- Excellent organisational abilities with a keen attention to detail

- Capacity to handle multiple tasks efficiently in a fast-paced environment

- Previous experience in retail is advantageous

Why join us?:

At YMCA, you’ll be part of a team that makes a real difference in the lives of people across England and Wales. We offer a welcoming, inclusive working environment and opportunities for career growth within the charity sector. If you are committed to supporting our mission and are ready to take on a dynamic administrative role, we’d love to hear from you!

What you can expect:

-Competitive pay and generous allowances regarding holidays, healthcare, pensions, life assurance and maternity/paternity/adoption leave, employee assistance programme, annual season ticket loan* and subsidised gym membership* (*upon successful completion of probation)

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian and Minority Ethnic (BAME) candidates. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

How to apply:

If you believe you have the skills and enthusiasm to excel in this role, please submit your CV. 

Head of Finance and Operations

Could you be the talented Head of Finance and Operations that we’re looking to welcome into a small, friendly nature charity? Leading the financial management and operations functions, you’ll play a part in protecting and restoring UK wildlife, while advancing your career in the fast-growing ‘nature and climate’ space.

Position: Head of Finance and Operations

Salary: £40,000 for 28 hours per week (£50,000 full-time equivalent)

Location: Fully remote (UK-based), with occasional travel

Hours: 28 hours per week (0.8 FTE), flexible working available

Contract: Permanent

Closing Date: 9am, Friday 11 April 2025

Interviews: 16-17 April 2025 (TBC)

About the Role

As Head of Finance and Operations, you will play a critical role in ensuring the financial health and operational efficiency of the Trust. Working in a dynamic and supportive environment, you will lead the finance function, oversee operations, and ensure compliance with governance and legal requirements. This role is perfect for someone who is passionate about conservation and wants to contribute to the nature and climate sector.

Key responsibilities include:

• Leading the finance function for the Trust and its subsidiaries.

• Overseeing the operations function, including governance, HR, EDI, wellbeing, and resource management.

• Ensuring compliance with relevant legislation and charity articles.

• Managing and developing the Finance and Operations team.

• Contributing to the organisation's growth and fostering a positive workplace culture.

About You

We are looking for an individual who has:

• Experience in financial leadership within a charity or non-profit organisation.

• Strong knowledge of financial management, budgeting, and compliance.

• Expertise in governance, HR, and operational functions.

• The ability to work independently in a remote setting.

• Excellent leadership and team management skills.

• A passion for conservation and making a positive impact on nature.

About the Organisation

The organisation is a unique conservation charity dedicated to making data work for nature. By providing access to vital wildlife data, they support conservation efforts across the UK. They’re a 100% remote-working organisation with a strong commitment to diversity, inclusion, and flexibility.

Other roles you may have experience of could include: Finance Director, Director of Operations, Head of Charity Finance, Finance and Operations Manager, Chief Financial Officer, Finance Business Partner, Head of Governance and Compliance.

Role Summary
The Head of Operations is a new role within SHM Foundation. The successful candidate will work closely with the leadership team to design and implement operational processes. This role has been created to

• Manage the allocation of funding budgets
• Create reports and analysis on project finances and delivery
• Provide thought partnership on strategy

This is a unique and fulfilling opportunity to shape the direction of our charity, collaborating closely with our passionate staff, volunteers and Board of Trustees.

Core Responsibilities

• Take responsibility for the operational management of SHMF ensuring that the staff and financial resources are deployed effectively in line with budgets and funding requirements
• Report to and support the leadership team in ensuring the effective strategic management, development and future funding
• Manage funding applications
• Overseeing certain administrative elements of board meetings including but not limited to collating and disseminating papers, producing relevant reports and papers, taking minutes, action tracking 
• Supporting the creation of annual funder reports
• Supervising, coaching, mentoring or line management as required, depending on the needs of SHM
• Work closely with the Head of the Foundation to build relationships with partners, and help her to ensure that the right resources are allocated to the right activities
• Work closely with the Head of Foundation and team members to maintain focus on project purpose, and ensure that financial resources are deployed effectively in line with that purpose, the budget and funding requirements

Additional Activities(as needed)

• Knowledge of industry regulations and standards, and the ability to develop and implement strategic plans

Relevant Skills

• Strong leadership and team management skills
• Excellent interpersonal and communication skills
• Excellent planning and organisational skills
• High level of attention to detail
• Positive attitude to problem solving
• The ability to analyse and interpret financial information
• A passion for being part of a team driving for positive social change globally

Qualifications & Experience

Required: Bachelor’s degree and excellent academic record; fluency in English

Preferred: at least 5 years’ experience in working in business operations including 2 years in a leadership role

Desirable, but not required: Recent experience in a similar role or field and working internationally

Emmaus Greenwich is a unique charity that offers a home, work experience, and individual support for up to 45 people who have experienced homelessness and social exclusion. We don’t just give people a bed for the night; we offer a home, meaningful work opportunities, and a sense of belonging.

At the heart of Emmaus Greenwich is our companions. Companion is the name given to people who live in an Emmaus community and contribute to the social enterprise, where they support themselves and one another.

Emmaus Greenwich offers an individual holistic package of support and a tailored development plan to support each companion develop new skills (or build on existing ones) to boost confidence, improve mental and/or physical health and wellbeing, and increase employability.

We are looking for a Chief Operating Officer that will be responsible for the operational management of the social enterprise, facilities, and Companion community at Emmaus Greenwich. Reporting to the CEO, the COO will ensure that all areas operate efficiently, meet compliance and safety standards, and support the overall mission of the charity. 

Duties and Responsibilities

1. Leadership

• Ensure smooth and efficient operations through strategic and effective operational management.
• Lead and support the Retail Manager, Property & Facilities Manager, and Community Manager in delivering their respective functions effectively.
• Work closely with the CEO, Board of Trustees, and leadership team to develop and implement the organisation’s long-term strategic goals.
• Foster a culture of collaboration, accountability, and continuous improvement across the organisation.

2. Social Enterprise & Retail Operations

• Oversee the Retail Manager in managing charity shops and retail operations, ensuring financial growth and sustainability.
• Develop and implement business strategies to enhance sales, efficiency, and income generation.
• Identify new opportunities for business diversification and expansion within the social enterprise.
• Ensure compliance with retail regulations and best practices.

3. Facilities & Property Management

• Oversee the Property & Facilities Manager to ensure all Emmaus Greenwich properties are well maintained and meet health & safety, compliance, and regulatory standards.
• Develop and oversee maintenance schedules, capital improvement plans, and risk management strategies.
• Ensure effective management of utilities, repairs, and external contractor relationships.
• Oversee security, fire safety, and infrastructure projects.

4. Companion Community & Wellbeing

• Oversee the Community Manager in ensuring a safe, supportive, and empowering environment for companions.
• Work with the team to develop individual progression plans, enabling companions to build skills and move towards independence.
• Ensure that companions are meaningfully engaged in charity operations and social enterprise activities.
• Implement safeguarding policies and best practices for supporting vulnerable individuals.

5. Financial & Budget Management

• Work with the CEO and Finance Manager to oversee budgets, financial planning, and cash flow management.
• Manage financial performance across the social enterprise, facilities, and community services.
• Identify cost-saving opportunities and revenue-generation strategies.
• Ensure compliance with financial regulations, charity governance, and reporting requirements.

6. People Management & Organisational Culture

• Lead and develop the Operations, Property & Facilities, and Community Managers, ensuring high levels of motivation and performance.
• Establish and oversee effective recruitment, training, and performance management processes.
• Promote diversity, equity, and inclusion throughout the organisation.
• Champion Emmaus values and ensure they are embedded in daily operations.

Equal Opportunities

Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristics, perspectives, ideas, and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status, or parental responsibilities.

To ensure fairness and consistency in selecting the best candidate for our roles, all our applications are anonymised until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.

The successful candidate will be responsible for ensuring the accurate recording and management reporting of the Association's debt portfolio, ensuring that all interest and other fee payments are correctly paid on time.

What you will be doing:

• Support the Head of Treasury in arranging and renegotiating loans and capital market borrowings, providing all required information for loan applications and capital market issues.

• Maintain records of the Association’s portfolio of bank loans and capital borrowings, ensuring accurate and up to date records are correctly reflected in the treasury records and finance system.
  
  
• Manage all loan rollover notices and loan drawdown documentation ensuring that information is reported to the Head of Treasury in a timely manner to allow decisions to be made.

• Responsible for all loan trade and derivative confirmations including: on-boarding counterparties for new derivative transactions; maintaining database of all financial loans and products; providing confirmation of financial hedges to relevant counterparties; reporting of mark to market valuation of derivatives and trades.

• Process all treasury invoices and interest and fee payments for authorisation on time as due, ensuring they are correctly calculated to the treasury trade and in accordance with the loan agreements.

• Regularly monitor and forecast cash flow requirements. Retain a weekly overview of development financing activity and future funding requirements.

• Provide all treasury information necessary for completion of the returns to the Regulator of Social Housing eg Quarterly Finance Survey (QFS) and Future Financial Return (FFR).

• Ensure the delivery of lenders’ information requirements in compliance with loan agreements.

What you need:

• Professional Accountancy Qualification (ACA, ACCA, CIMA or equivalent)

• Association of Corporate Treasurers qualification or actively studying for Certificate in Treasury or Diploma or Advanced Diploma

• Previous experience in a similar role

• Treasury management technical knowledge

• Experience of computerised accounting systems

Why Join Us?

• Opportunities for career growth and development.
• Work in a collaborative and supportive team environment.
• 33 days of annual leave including Bank Holidays
• Competitive salary of £60,753 per annum (35-hour week)
• Monthly attendance bonus
• Life assurance cover (three times your annual salary)
• Access to favourable discounts and savings at high street retailers, gyms, restaurants, and cinemas
• Ongoing training opportunities to develop your career
• Employee support and health & wellbeing services

• Free access to fully equipped on-site gym

We will be reviewing and interviewing candidates on an ongoing basis, so we encourage you to apply early to avoid missing out.

No Agencies Please

Hightown is an Equal Opportunities Employer

Build Up is a charity that runs practical construction projects across London, supporting young people aged 10-23 years old to shape their local area. We’re looking for a Programme Manager to join us and lead the delivery of these projects.

The role

You’ll coordinate Build Up’s year-round programme of youth-led design and construction projects, managing two Construction Project Managers to deliver them. You’ll develop project ideas selected by our young people and support our team to set up strong working partnerships. Overseeing Build Up’s pipeline of new projects and working with our fundraisers and partners to bring them to fruition will be central to your role.

Who you are

We’re looking for someone who can work flexibly across projects, balancing immediate and longer term priorities. You’ll have people management experience and be able to delegate and provide extra support when needed. Build Up’s partners include both informal groups and local authorities, so we need someone who’s comfortable setting up effective working relationships with organisations of all sizes. We don’t expect applicants to have design and construction expertise – full supervision is provided by other team members.

We value lived experience relevant to young people facing structural inequalities, including those related to ethnicity, gender, class, disability, income, housing, sexuality or care experience.

Who we are

Young people are often excluded from decisions about their communities, especially in areas of regeneration. At Build Up, we’re working to change that by supporting young people to design and build community spaces. We bring young people, builders and designers together, equipping young people with the tools and agency to have ownership over their neighbourhoods.

Key details

Salary: £41,926-47,008 FTE (£33,541- 37,606 pro rata for 4 days)

Hours: 4 days (30 hours) per week (flexible)

Benefits: 32 days plus public holidays (pro rata), 8% employer pension contribution.

Location / work pattern: We expect the successful applicant to work in our Elephant and Castle office at least 2 days a week.  The role will also involve in-person site visits and meetings throughout the week.

Start date: 1st July (flexible)

How to Apply

Click on the 'Apply via website' button below to apply online. The closing date for applications is Monday 14th April 2025.