Operations Jobs

Salford CVS is seeking to appoint to the position of Director of Operations.

The Director of Operations will have wide-ranging responsibilities for the development, implementation and performance of all operational delivery projects and programmes of work. This is a senior role within our well-established charity, and we will expect you to play a proactive and productive role as a member of the organisation’s small Senior Management Team.

You will lead, direct and manage all operational delivery projects and programmes across the organisation. Responsible for all aspects of operational management, you will ensure the high-quality delivery of programmes in line with contract and funder requirements. You will personally line manage all operational Programme Managers, ensuring that service/programme operational plans (including KPIs) and individual staff work plans are in place and being adhered to and delivered against.

We’re looking for someone who is a team player and can take direction from their CEO; someone who is solutions-focused and able to effectively manage a range of people and services. You will be a person who has a keen eye for detail and can see the bigger picture, who works hard but likes a laugh, and who believes in our values and purpose.

Benefits

• 28 days’ holiday rising to 30 days (after five years) plus eight Bank Holidays
• Paid sick leave - subject to terms and conditions of service
• A compassionate approach to dependants’ leave and compassionate leave – to help deal with life’s unforeseen circumstances
• A contributory pension scheme with 7% employer contribution (and 1% mandatory employee contribution)
• Cycle-to-work scheme – for those staff members who want help to purchase a bike
• Membership of the Hospital Saturday Fund via an employer-subsidised scheme (optional and non-contractual)
• RHS Garden family membership (optional and non-contractual)
• Development opportunities – we support and encourage our staff to progress their careers (including formal training)
• A supportive working culture – we respect and support one another to do the best we can

Salford CVS is an accredited Living Wage Employer (and Funder), ensuring not just that our staff are paid the ’real’ Living Wage but also that any projects we fund can do the same.

For further information and to apply, please visit our website and complete an application form. Please note, we do not accept CVs – application forms only.

Closing date: 10am on 29th April 2025
Interview dates: 6th and 8th May 2025

Background

Women for Women International invests where inequality is greatest by helping women who are forgotten — the women survivors of war and conflict.

In Afghanistan, Bosnia and Herzegovina, the Democratic Republic of the Congo, Iraq, Kosovo, Nigeria, Rwanda, and South Sudan, women learn skills to rebuild their families and communities through the Women for Women International’s Stronger Women, Stronger Nations Programme. 

They form support networks, are equipped with the skills to earn an income and save and gain knowledge and resources about health and their rights. Since 1993, our global community has invested in the power of over 570,000 women across 17 conflict-affected countries, to create a ripple effect that makes the world more equal, peaceful, and prosperous. 

This is an exciting time to join the team where the role will be a part of a small, very busy and dedicated People, Capability and Culture (PCC) team focusing on the UK and Germany. The role will be the first point of contact with employees and third-party providers. They will provide advice and support on a number of people and culture systems, processes, IT and travel. They will undertake a variety of HR and Operations administration duties, in keeping with employment law, charity policies and procedures, to support the UK and Germany (DE) Team.   

This role with work closely with the Head of PCC & Operations to focus on: 

• The coordination of recruitment working with the UK and DE hiring managers. This includes job postings, advertisements, PCC prescreening, scheduling interviews and liaising with candidates. 

• Being responsible for managing the Diversity Monitoring process for all recruitment activities. 

• Onboarding and welcoming of new recruits; drafting contracts, setting up profiles on BambooHR, ensuring the process is completed in a timely and welcoming way.

• Liaise with hiring manager on the new persons induction, set up meetings and have an onboarding pack ready to send and be completed. Follow up on key documentation and policies have been read and signed. 

• HR operation projects and initiatives, induction, probation, sick leave, staff development, employee administration, policies and procedures, compliance monitoring and offboarding. 

• The maintenance of all HR operations electronic systems in the UK and Germany to ensure all information is updated and accurate, and staff understand how to use the system. 

• Take minutes of meetings as and when required, meeting the deadline in sending out the minutes.   

The role will also focus on office management of the UK Head Office, this includes office maintenance issues, Health & Safety Compliance matters and other relevant areas requiring support as required. Liaising with our IT support team on maintenance of laptops and setting them up for new staff. Be the point of contact for staff office resources, supplies and equipment requirements. 

Has excellent communication skills, including written and verbal to engage with employees and third-party providers. Is proficient in using HRIS software to manage employee data and produce reports. We are looking for someone to join the team who has the ability to identify issues and problem solve, be creative and can build and manage successful relationships with a variety of stakeholders. Previous charity sector experience and someone who can speak German (both verbal and written) is desirable. 

Diversity at Women for Women International is about inclusion, embracing differences, creating possibilities, and growing together for better performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, political opinions, and pregnancy and maternity.  Applications are welcomed and encouraged from all interested parties.

All our staff are required to adhere to WfWI’s Code of Conduct and Safeguarding policies and to our organizational values: Empowerment, Integrity, Respect, Resilience and the Leadership Principles: Decisive, Accountable, Courageous, Adaptable and Inclusive.

To learn more about the power of women for women, please go to our website or social media pages.

To apply please complete an online application form on our website. Please can you let us know if you will need reasonable adjustments for the interview.

The closing date for applications is Monday 21st April 2025 18.00.

You will have an opportunity to attend a Q&A with the Head of People, Capability, Culture and Operations on Thursday 10th April 2025, 9.00 – 9.45am. 

If you are interested in attending, please contact HR via the UK Recruitment email address in our Women for Women International UK website.

1st Interview will be online on Monday 28th April 2025. 

2nd Interview will be on Tuesday 6th May 2025, 9.00 – 13.00 and will be in person at our Head Office, London.

As a Midweight Operations Coordinator at Small Axe you’ll join a multidisciplinary, integrated and highly collaborative team, focused on winning progressive campaigns.

We’re a non-profit with an agency operating model. We work with charities, trade unions, and community or political organisations to win change. 

Strong operations are the key to bringing out the best of our team and our work. With a unique insight into how everything fits together behind the scenes you’ll support our organisation to run efficiently and grow sustainably.

Learn more and apply via our website.
You’ll collaborate closely with the other members of the operations team on the day-to-day delivery of processes across finance, the office, HR, recruitment and client services.

This is a varied role with plenty of scope for learning and growth. We’re looking for someone with at least 3 years of experience under their belt who can get stuck straight in. 

Financial Operations Assistant
Permanent appointment
Full time (34.5 hours)
Location – Hybrid between home and our London Office
Salary Range - £24,000 - £27,000 per annum

About us

At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.

About the role

In this role you will process expenditure items in an efficient and controlled manner, either using the invoice scanning software Kofax, or through manual entry into the financial ledger.  You will resolve any issues causing delays to invoices being registered in the system as well as following up with system approvers where required.

You will monitor the team mailbox and routinely register new invoices received and respond to email queries within agreed service levels.  Additionally, you will help with setting up new users for the expense system (SAP Concur), making changes to records, and deactivating leavers.

About you

The successful candidate will demonstrate the following skills and experience:

• Good understanding of Accounts Payable (finance month and year end timetable, accounting concepts such as VAT).
• Experience in using finance systems and other third-party systems and portals.
• Excellent attention to detail.
• Ability to engage in professional and courteous interactions with individuals.
• Experience of prioritising your workload to meet deadlines.

In return, we offer a range of benefits including:

• 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days 
• Pension matched up to 7.5%
• 120+ learning and development offers, with access to external professional qualifications
• Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
• Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more

 Recruitment Process

Application deadline: Tuesday 8 April 2025 at 23:59.

1st interviews w/c 14 April 2025.

To ensure fairness and consistency to select the best candidate for this role, all of our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.

We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy here along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.

CCT has an international award-winning reputation in heritage conservation and regeneration. All churches in our care are listed, mostly Grade I and II*, and some are Scheduled Ancient Monuments.

Without our care, these buildings might have disappeared entirely. Instead, they are enjoyed as social, tourism, educational and cultural resources, kept open, in use, and living once again in the heart of their communities.

The Head of Region provides strategic and operational leadership in the region, ensuring the effective and efficient operation of the regional team and the successful development and delivery of the regional business plan and projects. The role drives the achievement of key performance indicators and targets with a particular focus on church income and community engagement. 

Key relationships

Internally, the Head of Region works closely with the Director of Operations and other Heads of Region to support consistent operational delivery, and management and development of regional staff. The role also interacts closely with all other CCT teams including Conservation, Fundraising & Communication, Initiatives & Partnerships, and Finance.

Externally, the Head of Region is CCT’s regional representative, brokering joint working and engagement with statutory and Church of England stakeholders, funders, politicians at all levels, volunteers, communities and donors.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 8am on Friday 9th May 2025

The interviews will take place in Northampton on Tuesday 20th May 2025. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

Our goal is to scale up access to treatment in the most underserved areas of the world so that all babies born with clubfoot can live a life free of preventable disability.  Do you have the skills, knowledge and passion to help us build strong organisational foundations so that we are effective in our mission? 

We are looking for an experienced charity operations manager to build upon and strengthen our operations and infrastructure as we grow.  This is wide ranging role, working closely with the CEO to set operational priorities and with the whole team to develop systems and processes to support our key areas of work in advocacy, collaboration and training.  Your work will have a direct impact on our ability to widen our network and work effectively towards our goal that all children born with clubfoot will be able to walk, play and run free.

Role Description

You will be responsible for a range of areas that support the infrastructure and smooth running of the organisation.  We are looking for a senior operations manager with capabilities across operational strategy and systems, but you will not necessarily need to be an expert in all areas listed, and there is some scope for freelance support if required (for example in designing communications or book keeping).  The role-holder will lead on operations and a key infrastructure project which will provide a foundation for future growth: scoping, setting up, and implementing a CRM system to support data and contacts management across the charity and skills in scoping and setting up CRM are essential to the role.

• Working closely with the CEO, prioritise and develop key operational areas, including: IT, Knowledge/Resource management, Cybersecurity, Human Resources systems and processes
• Lead on scoping, setting up, and implementing a CRM system
• Manage communications and annual renewals with our members
• Work with the training team to set up and manage our resource library
• Oversee social media marketing, website and newsletters with support from the team for content development
• Financial management including bookkeeping, managing payments and invoicing, payroll, supporting the CEO with preparation of annual accounts

For the full role description and person specification including skills and experience required for the role, please see the attached Senior Operations Manager Job Description.

We are only able to offer this role to individuals with existing right to work in the UK.  Applicants from outside the UK must include in their application whether they have been granted right to work in the UK.  If not, unfortunately we will not be able to consider your application.

#operations #operations manager #senior operations manager

Action for Pulmonary Fibrosis (APF) is the UK’s leading charity dedicated to improving the health and well-being of people affected by pulmonary fibrosis. We’re here to ensure that people affected by pulmonary fibrosis (or lung scarring), their loved ones and the professionals caring for them have the support, resources and voice they need.

‍Purpose

APF has grown significantly over the past five years, with our support services reaching over 10,000 people affected by pulmonary fibrosis (PF) each year. We have ambitious plans for further growth across our services and to fund more ground breaking research. As we enter a new five-year strategic period, we aim to grow our income to £3-5 million, which will underpin our exciting plans to support more people affected by pulmonary fibrosis and prevent lives being lost to this devastating disease.

The Charity Governance and Operations Manager will ensure robust operational, safeguarding, and governance frameworks are in place to support Action for Pulmonary Fibrosis’ continued growth. This role is critical for maintaining our compliance with legal and regulatory requirements, overseeing risk management, and embedding efficient operational structures. In addition, you will help foster a culture of high-quality supporter care and lead on continuous improvement to strengthen internal processes and staff development.

Terms of Appointment

Working hours: Full time (37.5 hours per week) or part-time (minimum 30 hours per week).

Reports to: Director of Finance and Operations (primary reporting line) Chief Executive Officer (dotted line reporting for governance and Board assurance).

Location: Hybrid (1–2 days per week in the Peterborough office, 3–4 days remote working.

Salary: £40k - £45k FTE (salary will be pro rata for part-time hours) dependent on experience.

‍Other benefits

The ability to flex hours, take ‘time off in lieu’ for extra hours worked.

Death In Service benefit.

Service-related sick pay when 6-month probation is completed.

Employee Assistance Programme.

Access to training and development.

Complimentary gym access at Stuart House (non-contractual).

Application details

• Your CV.
• Your Cover Letter.

Interviews will be held in person at our Peterborough Office, Stuart House on the 23 April.

We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age, or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

The Coalfields Regeneration Trust (CRT) is the only community wealth building charity dedicated to the regeneration of Britain’s coalfield communities. For over 25 years, the CRT has worked with communities to deliver a breadth of projects creating opportunities for people, strengthening the role of community organisations and identifying place based solutions responsive to the challenges still experienced in former coalmining towns and villages. To support delivery, the CRT has developed an innovative community wealth-building model generating sustainable income to deliver both social and economic value. Enabled by engaging key stakeholders, partners and, most importantly the communities, activities delivered are personalised to meet the needs of the people, the organisations and the place.

This is an exciting opportunity to make a real difference in some of Britain’s most disadvantaged communities. The Head of Operations (England) is a key member of the Senior Management Team and you will have strategic and operational management responsibility for the development of our programmes of work in England. Over four million people live in England’s coalfields, located in six regions (North East, North West, Yorkshire, East Midlands, West Midlands and Kent) and this role requires drive, determination and creativity to ensure our teams deliver and maximise the resources we have for the benefit of our communities.  You will work collaboratively with colleagues and create a shared collective responsibility for ensuring the CRT achieves its strategic missions and ambitious targets outlined in its new strategy 2024 to 2029 – Building Community Wealth.  By working as part of a team across the whole organisation, you will ensure there is a consistent approach to quality, branding and communication with key stakeholder groups.

The role is responsible to the Chief Executive and for contributing to the effective day-to-day running of the CRT, ensuring we demonstrate good governance and fulfil our commitment to diversity, equity and inclusion. We are looking for a charismatic leader and communicator, adept at building productive relationships, committed to staff development and with the adaptability, resilience and strength to influence key stakeholders. You will lead the England Programmes Team, ensuring our community assets and resources are deployed to best effect, be experienced in driving change and identifying new opportunities, and have the capability to develop a good idea and see it through to delivery and completion.

We are looking for an exceptional candidate who is passionate about supporting people, shares our values and has the energy and enthusiasm to create new opportunities to build community wealth in the coalfields.

We seek an Operations and Systems Change Manager with experience in developing and implementing systems change and oversee the coordination and monitoring of projects and staff. 

About Us

We are a new and inclusive organisation empowering East and Southeast Asian women and their families. ESEA women share a common culture and experience similar issues, eg. immigration, racism, trafficking, and other forms of gender-based violence and exploitation in the UK. We campaign to completely eradicate financial hardship and end violence among women and our dependents within the ESEA UK community. We provide a safe space, advocacy, health, housing, education, co-learning and other holistic support and services. We are a non-hierarchical organisation with our trustees as key facilitators, working with our staff and volunteers to implement and deliver our projects. 

We are seeking exemption under the provision of the Equalities Act 2010 Schedule 9 Part 1 under the occupational requirements as this post requires the postholder to be female or identifying herself as female.

Responsibilities:

• Develop organisation’s operations systems, ensuring that policies and compliance on finance, HR processes, safeguarding and organisation administration are based on our values and ethics 

• Create budgets and financial reporting

• Enable a robust working practice that is empowering, safe and supportive for staff, trustees, volunteers and partners

• Lead a collaborative system of work planning, monitoring, reporting on the projects’ achievements and management of the organisation’s budget 

• Facilitate excellent communication and coordination across the charity’s projects and partners. 

• Ensure work and services are delivered according to our aims and objectives and can contribute towards systemic change on issues we are addressing. 

• Enable the collective development of caring and people oriented policies and procedures 

• Develop a collective approach on fundraising strategy together with the Fundraising and Income Generation Manager, other staff members, trustees and volunteers. 

• Manage risks and issues and take corrective measurements 

• Coordinate the projects with other project partner organisations and stakeholders

• Manage the reporting of deliverables together with partner organisations

• Share management and supervision work of staff and projects.

• Participate in the development of a non-hierarchical systems and collaborative approach of the charity across different work of the organisation. 

• Other organisational work to be agreed 

Experience: 

• Excellent understanding of rights based campaigning on migrants and human rights issues through a woman’s lens 

• Excellent knowledge of women’s issues and violence and oppression that impact on migrant women. 

• Self-motivated and proactive, able to work both as part of a team and independently

• At least 3 years experience in a systems change approach in developing the work of an organisation and  supporting/supervising staff and projects management 

• Proficient in developing fundraising strategy and applications 

• Good knowledge of how migrant community groups organise and work together

•  Experience in building networks and alliances and in collaborative work 

• Good level of knowledge of employment, immigration and welfare policies and procedures 

• At least 2 years experience on developing operational systems and compliance within a charity setting 

• Understand and commits to the aims and values of the organisation in promoting and protecting the rights of migrant workers, specially those women who were trafficked and experienced all forms of gender violence 

• Embedded and engaged in the ESEA community with an in depth understanding of nuanced community issues
   

​This role requires applicants to be able to show that they have the right to work in the UK.
The deadline is 2 May 2025 at 12 midnight and interviews start 12 May 2025.

About us

Ilkley Community Enterprise is a dedicated charity and social enterprise committed to making a positive impact in the community. We run the Outside the Box (OTB) café, which not only serves the local community but also provides valuable learning and work opportunities for young people and adults with learning disabilities and/or autism. Additionally, our OTB services offer a dynamic range of educational, training, and employment programmes, including creative arts, skills development, health and wellbeing, and working life support. Through our CQC-registered homecare company, Carers and Companions, we deliver high-quality care to elderly people n their own homes and provide independent living services for adults with learning disabilities.

We are seeking a dynamic and dedicated Director of Operations to join our team. In this pivotal role, you will work closely with the CEO, Board and management team to ensure operational excellence and organisational effectiveness. Nurturing a high-performance, collaborative culture, you will help drive improvement across all our business operations and services. From developing policies and procedures to enhancing our digital systems, your efforts will help us deliver increased efficiencies and business growth, ultimately supporting our mission to positively impact the lives of those we serve.

As the Director of Operations, you will play a crucial role in financial management, supporting effective business planning, budgeting, controls and performance management. Additionally, you will lead and support our staff, fostering a culture of learning and development, and promoting the values and ethos of our charity. Your strategic leadership will be instrumental in identifying and harnessing business development opportunities, enhancing our offerings, and expanding our reach and impact. For the right person, this role offers the opportunity for future progression to CEO of the charity and we welcome applications from ambitious and aspiring leaders who are seeking such a career pathway.

Responsibilities include

Operational Excellence:

• Ensure operational effectiveness and continuous improvement.
• Develop and manage policies, processes, and systems for HR, finance, and resources.
• Implement performance, KPI, and quality assessment processes.
• Enhance digital systems for efficiency and growth.

Financial Management:

• Support financial planning, budgeting, and performance management.
• Develop and implement financial strategies and controls.
• Produce regular financial and performance reports.

HR Management:

• Lead and support personnel and teams.
• Plan and implement staffing resources and skills.
• Promote training, development, and charity values.

For further responsibilities and information, please refer to our Application Pack/Job Description Attachment.

At Ilkley Community Enterprise, we are committed to equality, diversity, and inclusion. We welcome applications from all backgrounds and encourage you to apply even if you meet only some of our requirements. We believe in the potential for growth and development within our team and are dedicated to providing the support needed for you to succeed. Applications will be reviewed on a rolling basis, so don't hesitate to apply and join us in making a meaningful difference in our community.

Prospectus is excited to support a vibrant local charity based in East Surrey in its search for a Head of Operations. This is a full-time, permanent position based in East Surrey, with a requirement to be in the office four days a week.

Reporting to the Chief Executive Officer, the Head of Operations will take the strategic lead on HR, property management and development, IT, governance, and compliance. The postholder will be responsible for developing and overseeing operational policies and practices, ensuring the organisation meets regulatory responsibilities while providing effective systems to support staff and managers in achieving their goals. They will also line-manage staff across IT, HR, and Facilities, driving improvements in systems and ways of working to enhance the charity's service quality.

To be successful in this role, you will have experience managing operations in a not-for-profit organisation. You will have knowledge and experience of legal compliance, IT systems, GDPR legislation, and HR. As a proven leader, you will possess excellent communication skills-verbal, interpersonal, and written-with the ability to build relationships at all levels. You will have a proactive, "can-do" attitude and be capable of managing a busy workload in a fast-changing environment. Additionally, you will have an understanding of charity services and best practices in charity governance.

As a specialist recruitment practice, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are dedicated to supporting you throughout the application process.

The hiring managers are reviewing applications on a rolling basis, so please submit your CV as soon as possible to ensure you don't miss out on this opportunity.

We're an award winning charity running local learning centres based in the heart of the communities we serve. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping 56,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

As the Fundraising Operations Manager you will bring your experience and organisational skills to play a critical role in supporting our fundraising team to achieve income targets, develop a strong pipeline of funders to invest in our work and work with the team to maximise operational efficiency. You will also lead on events logistics and play a pivotal role in helping to manage data and reporting systems.

You will be joining an exceptional, talented and successful fundraising team, all with a genuine passion and enthusiasm for our mission to support young people achieve their ambitions. 

The role at a glance

Contract: 

This is a permanent role. This role can be either full-time or part-time (0.8 FTE) - responsibilities will be adjusted proportionally for part-time candidates

Start date: 

Summer 2025 or as otherwise agreed

Working Hours:

09.00 - 17.30
We are a delivery organisation providing frontline educational services for young people. We are an organisation with team members at different stages of their career, including many in their first roles: We are committed to nurturing talent and providing a developmental culture for all. Our team works in-person 4 days per week (or 3 days for a 0.8 FTE staff member) with 1 day working from home. 

Location:

This role will be based at our Head Office in London. 

Salary:

£38,100, including London contribution of £2,600.
Pro rata for part-time candidate

Annual Leave:

Full-time staff entitlement, pro-rated for part-time staff: 33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)

Staff Benefits

• Employer pension contributions of 6% (and up to 8% after two years)
• Year round ‘early finish’ Fridays at 4.30pm
• Summer working hours (finish at 1pm on Fridays for six weeks in the summer), pro-rated for staff joining after January in the same year
• Employee Assistance Programme including access to wellbeing and legal support
• Life Assurance scheme with Aviva including SmartHealth service with access to 24/7 online GP appointments
• Interest-free new starter loans of up to £1,000
• Cycle to Work Scheme and Travelcard Loan Scheme
• Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
• Staff in FOCUS – rewards, competitions and prizes across the year

Application deadline - 9am Monday 28th April 2025

Interview Day (in-person) - 6th May 2025 Please ensure that you are available on this date.

Job titleSenior Finance and Operations Coordinator Start Date Immediate, Hiring on a rolling basis PurposeTo manage the day-to-day accounting and financial tasks, ensuring accurate recording of financial transactions, and providing support in the preparation of project-related financial reports. Responsible toCEOResponsible forFinance Officer  Working withAll the departments 
LocationLondon Office, Hybrid with at least 2 days from officePostFull timePeriodPermanent Grade4.1SalaryGBP 41,938 for London

RedR UK and the work we do 

RedR UK is an international NGO and learning provider that develops capacity and supports aid workers, organisations, and communities to prepare for and respond effectively to crises within humanitarian, development, and peacebuilding contexts. Our work builds resilience, primarily in low and lower middle-income countries worldwide. We have 40 years’ experience responding to natural and manmade disasters.

We are an HPass Certified Learning Provider, meaning we meet the Humanitarian Learning Standards. RedR UK is committed to the Humanitarian Charter, the Code of Conduct for the International Red Cross & Red Crescent Movement and NGOs in Disaster Relief and the Core Humanitarian Standard. 

RedR UK has offices in London and Amman and maintains a large pool of highly qualified trainers and experts who go through a rigorous certification and selection process. Our work is overseen and supported by a Board of Trustees with wide experience, in the humanitarian sector and other fields. RedR is a Membership organisation with a global network of 1,800 Members, all of whom are experienced humanitarian professionals.

We are also part of RedR International, an international federation of organisations that share a common vision and mission. The federation’s vision is a world in which sufficient competent and committed personnel are available and responding to humanitarian needs. Members include RedR UK, RedR Australia, RedR India, RedR Malaysia and RedR Indonesia. 

RedR UK is committed to a strong, positive culture, with benefits for staff and those with whom we work. Our culture is also important to us in terms of our ethic of humanitarian impartiality and neutrality and our compliance with the Core Humanitarian Standard (CHS) and other professional codes of conduct. 

Our values are vitally important to us as individuals, teams and to RedR UK as a whole. We are committed to a continuous process of strengthening our culture, maintaining the high standards required to work together effectively, and delivering first class advice and service to those with whom we work. 

About this role 

We are seeking a highly skilled and detail-oriented Senior Finance and Operations Coordinator to join our finance team. The Senior Finance and Operations Coordinator will be responsible for managing the day-to-day accounting and financial tasks, ensuring accurate recording of financial transactions, and providing support in the preparation of financial statements, restricted and unrestricted funds budgeting, reporting and managing operations. The ideal candidate should have extensive experience in Project financial management with major Institutional donors, trusts and foundations, possess strong analytical skills, and have a solid understanding of UK charity accounting principles and regulations. If you possess the required qualifications and are ready to take on this challenging role, we encourage you to apply.

Job Description 

Main Duties, Responsibilities and Accountabilities: 

Finance 

• Oversee accurate and up-to-date financial records, including accounts payable, accounts receivable, general ledger, and bank reconciliations. 

• Oversee the process and reconciliation of financial transactions, such as invoices, payments, and expense reports. 

Financial Management:

• Perform month-end and year-end closing procedures including monthly reconciliations, journals, accruals & prepayments.

• Preparation and analysis of monthly management accounts.

• Ensure compliance with accounting standards and regulations, stay updated on changes in accounting regulations and best practices and advise management accordingly.

• Monitor cash flow and provide management options Collaborate with external auditors during financial audits. 

• Provide support in payroll processing and employee expense reimbursements. 

• Assist in implementing and improving accounting processes and systems. 

Project Financial Management

• Lead on budgeting and forecasting processes with Programme colleagues

• Support programme teams with periodical financial reporting including monthly project finance updates,

• Lead on programme audits 

Operations 

• Provide administrative support to the Operations, IT, HR and Security Management functions of the organisation, supporting a positive and healthy working culture across the organisation.

• Identify opportunities for process improvement within the Operations, IT, HR and Security Management functions.

• Support our organisational systems, from Office 365 to Salesforce, ensuring the organisation becomes more efficient and effective in how it works.

• Maintain accurate operational records using organisational systems and support colleagues on maintaining clear and updated records, ensuring data integrity and accessibility. 

• Support the update, roll-out and dissemination of our organisational policies and procedures. 

• Support a range of office, legal and administrative tasks as necessary, coordinating suppliers, contracts and organisational subscriptions. 

• Act as first port of call for all external communications, including general email, post and telephone enquiries, as well as communication with external suppliers, in a timely and professional manner.   

• Leads the logistics & IT arrangements of internal meetings (All Hands Meetings, Quarterly Team meetings, Board meetings, and others) under guidance.

• Tracks and reports on operational & CEO-related expenditures under guidance.   

• Supports in any other task as required by their line manager, CEO or board members. 

Skills required:  

Essential skills/Qualifications   

• High level of experience in using QuickBooks or similar finance software, preferably QuickBooks Online and Excel 

• Degree or equivalent in Finance/Accounting or relevant discipline

• Understanding of the UK regulatory framework – Annual filings to Charities Commission and Companies House.

• Experience of working with regulatory stakeholders – Auditors, HMRC, UK Charities Commission, Companies House

• Experience of working across major Institutional donors.

• Able to analyse and present financial information to non-finance colleagues. 

• Strong administrative skills, communications skills and attention to detail. 

• Charity Accounting (UK SORP) 

Other skills  

• Microsoft Applications

• Able to communicate effectively. 

• Good collaborative, team playing skills including ability to apply initiative as deemed appropriate.   
• Good analytical skills and ability to proffer solutions to problems.

TLG is seeking a Head of Operations to join our team as we establish a new organisational and leadership structure. This role aims to achieve a step change in effectiveness by implementing strategic initiatives that enhance efficiency, productivity, and innovation, in partnership with the Executive Director.

The Head of Operations will lead a team of specialists and operational leaders focused on executive support, strategy, innovation, and digital operations & transformation. They will work closely with the Executive team to operationalize vision and strategy, champion compliance, and ensure effective governance and seamless organizational cycles.

We seek a leader who can engage with the big picture while valuing the details, balancing process-driven approaches with creativity. The ideal candidate will have a track record of building relationships at all levels to make an impact.

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Hours: Part-time 22.5 – 26.25 hours (0.6 - 0.7 FTE) with potential to increase hours as the role progresses

Closing Date: Tuesday 15th April

Initial Interviews: Wednesday 23rd April – Online

Final Interviews: Wednesday 7th May – at our National Support Office in West Yorkshire