Operations Jobs

Job Title: eCommerce Lead

Salary: £33,420 per annum

Team: Retail & Volunteer Development

Hours: 37.5 hours per week

Location: Woking GU21 2EP

About Shooting Star Children’s Hospices

We have an exciting opportunity for an eCommerce Lead to join our team at Shooting Star Children’s Hospices.

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.                   

About the role

We have an exciting opportunity for an eCommerce Lead to join our team at Shooting Star Children’s Hospices at our Distribution Unit on the Lansbury Business Estate, Knaphill, Woking GU21 2EP.

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.

It’s a great time to join Shooting Star Children’s Hospices as we plan to expand our retail portfolio and eCommerce area.

Your key purpose will be manage and develop our online retail operation  to drive profit and grow income to support the hospices and retail strategy. Responsibilities include optimising our current eBay operations and developing the Hospice’s online retail presence into multi-channel sales, increasing the profitability of all online sales. In time there may be the requirement to develop a dedicated SSCH online website.

You will also be in charge of new goods, researching and advising on our small range of new stock for our shops as well as being in charge of our Christmas Card operation.

You will be required to ensure there is a smooth, professional and efficient online and new goods operation including responsibility for selection of appropriate items, producing engaging listings, pricing to optimise revenue, packing and despatching as well as maintaining excellent customer relations.

About you

This role requires proven experience of trading on eBay and other online platforms and a

A minimum of 2 years working at a mid-senior level in an e-commerce role is essential to this role as is a proactive and problem solving attitude. Experience of working in the charity retail sector and managing a team of volunteers is also desirable.

You will also have an ability to develop our Ecommerce strategy and have strong commercial acumen and understanding of online selling. You will possess excellent management skills and have good verbal and written communication skills together with a

basic technical understanding of the architecture of an ecommerce website and good knowledge of MS Office, Excel, Google Analytics, SEO, online advertising platforms eg  AdWord

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

 What we offer 

In return you will receive a competitive salary along with a range of benefits, which include:

Pension scheme 

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions

Annual leave 

• 27 days plus Bank Holidays rising with length of service 
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service 
   
  Contractual benefits
• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay 
• Flexible working arrangements 
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme 
• Blue Light discount card  

Health and wellbeing

• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions 
• Cycle to work scheme
• Mental Health First Aiders 
• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site 

Safeguarding 
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check. 
 
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence. 

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer. 

Closing Date: Sunday, 23rd February 2025 

Introducing Chance UK

Join Our Team

Do you believe every child deserves the chance of a better future? 

We’re a small team with a big ambition – to help every child flourish. The need for our work has never been greater and we are in an exciting period of growth in order to meet that challenge. 

We provide a range of empowering services for children aged 5-13 and their parents and carers. We pride ourselves on developing evidence-based services, which put children at the heart of our work, and our services are designed to build social and emotional skills and resilience. 

We know what we do works. We provide our unique support in a variety of ways and working at Chance UK puts you right at the heart of changing children’s and families’ lives. You will be a core part of our team, so it is vital you share our values and support our mission. 

It is important that our team reflects the diversity of the communities we work with. We are actively seeking people from diverse ethnic backgrounds, disabled people, people who identify as male and people from LGBTQ+ communities. We are also keen to hear from those who have lived or professional experience of the issues we work on, including school exclusion and Special Education Needs and Disability (SEND). 

We value our team through offering a range of benefits, including: 

• 25 days holiday, plus bank holidays, 2 Wellbeing days, an extra celebration day and additional leave over Christmas 
• Matched pension contributions up to 5%, entitlement from the start of your employment 
• Enhanced maternity/paternity and shared parental leave 
• Flexible working 
• Enhanced Sick Pay 
• Access to employee assistance programme

Please note that Chance UK is committed to safeguarding and promoting the welfare of children and young people and therefore our recruitment process for this post will include an enhanced DBS check.

Key Information 

Reporting to: Director of Services
Employment type: Full Time
Direct reports: N/A 
Hours: 37.5 hours per week. Presence in the office will be mandatory during the first few weeks until the post holder eases within the role. Then the working pattern will switch to Hybrid working with a minimum of 2 days in the office and a possible 4 Saturdays a year for graduations. 
Location: London
Start date: ASAP
Salary: £27,562.50 per annum 
Closing date: Sunday 23rd February 2025 
Interviews:
First round of interviews (online): 13th & 14th March 2025
Second round of interviews (in-person): 20th March 2025

Role purpose  

Chance UK are looking for a go getter and experienced administrator to join the team. The role will manage the services administration from imputing data on our system and supporting referrals to ensure that all relevant information is captured to planning celebration graduations.  

Key to this role is supporting and developing qualitative and quantitative data, establishing high quality practices; a focus on outcomes for children and young people and fostering a positive team culture. The successful post holder will ensure best practice in all service delivery whilst ensuring that outcomes are captured in line with KPIs. Good knowledge of Salesforce would be desirable.

Click to see the full job description and find out more about this role.

BRIGHT FUTURES UK 

Position: Fundraising Assistant

About Bright Futures UK
Bright Futures UK supports young individuals aged 5-24 facing long-term illnesses by filling their educational gaps and fostering personal growth. Through customized programs like one-on-one tutoring, befriending, mentoring, and skill-based workshops, we empower these young people to reach their full potential despite their medical challenges. We're committed to their academic, social, and emotional development, supported by our skilled and compassionate team. Help us make a lasting difference in the lives of these deserving individuals.

Role Overview
As a Fundraising Assistant, you'll play a key role in shaping and implementing our fundraising strategies. Working closely with the CEO and other executives, you'll engage in various fundraising activities and take on initiatives that drive our mission forward. This position is an excellent opportunity for professional growth within a dynamic and rapidly expanding organization.

Who We Are Looking For
We seek a proactive, organized, and approachable individual who is passionate about making a significant impact:

• Proven Experience: You have a solid background in fundraising or customer care.
• Relationship Building: You excel at forming lasting relationships quickly and effectively.
• Project Management Skills: You are organized, meet deadlines, and manage projects with high attention to detail.
• Independence: You are self-motivated and thrive in managing your responsibilities without constant oversight.
• Communication Skills: You possess outstanding verbal and written communication skills.
• Flexibility and Commitment: You're adaptable and ready to work outside regular hours when needed.
• Mission-Driven: You share our commitment to supporting young people with long-term illnesses.

 Key Responsibilities

• Database Management: Ensure the accuracy and accessibility of our supporter records.
• Research and prospecting: Work with the CEO to research, prospect and prioritize potential funding opportunities.
• Stakeholder Engagement: Strengthen relationships with stakeholders to enhance our support network.
• Supporter Materials: Provide supporters with the materials they need for successful fundraising.
• Communications: Create compelling messages tailored to various audiences, maintaining data accuracy.
• Event Support: Help manage and deliver events with a focus on supporter experience and maximising fundraising.
• Administrative Duties: Support our operations through effective administrative management.
• Strategy Implementation: Assist in executing strategies under the guidance of the CEO to advance our mission.
• Develop a personal voice: have a voice on social media platforms where you can promote fundraising objectives and nurture opportunities.

 What You’ll Love About Us

• Impactful Work: See the tangible impact of your work on the lives of young people.
• Growth Potential: As part of a small, dynamic team, your influence on our growth and operations is substantial.
• Flexible Working: We champion a healthy work/life balance with options for remote work, reduced hours, and flexible schedules.
• Professional Development: We invest in your growth through paid training and support further education.

Apply Now
Ready to make a difference? Join us in transforming the futures of young people facing medical challenges. Your journey with us will be rewarding, impactful, and filled with opportunities to grow.

Rosebuds Preschool has a great opportunity for a Preschool and Family Operations Lead, to drive the quality and development of our award-winning services for children, young people, and families at the Max Roach Centre. This role emphasises a multi-disciplinary and integrated approach to early years education, play, and child initiatives.  

What does your role look like: 

Quality Oversight: Ensure high-quality early years learning and care at Rosebuds Preschool. Develop quality assurance frameworks to evaluate service effectiveness in addition to the formulation of a meaningful programme of family and child centred activities within our Play and Family Support initiatives at the centre. 

Program Development: Design and manage family and child-centered activities in our play, and Family Support initiatives. Collaborate with practitioners to enhance educational offerings and align with best practices. 

Multi-Disciplinary Collaboration: Promote integrated working across early years sectors. Engage in collaborative planning with educators, social services, health providers, and community organizations. 

Leadership and Management: Advanced Early Years management knowledge, understanding and experience is fundamental to this role. Provide leadership and mentorship to staff, fostering professional development and continuous improvement.

Community Engagement: Organise year-round activities reflecting the Max Roach community's needs. Build relationships with partners to create a robust ecosystem for families. 

Benefits of working with us: 

- Highly Competitive Salary 

- Concessional Preschool Place

- Employee Assistance Programme for Staff Mental Health Wellbeing and Support 

- Regular Socials and Team Building Opportunities. 

- Free Enhanced DBS Checks

- Well-Established Career Path and Training Opportunities 

- Workplace Pension Scheme

- Induction and Supervision Programme

- Personal and Professional Development Plan 

- Fresh Fruit, Tea & Coffee available for all staff 

Requirements: 

A passion for working with children, young people and their families. With a recognised qualification in Early Years / Childcare at Level 3 with a proven track record of 5 year's experience in a management / leadership role in an early years setting.

Experience of: 

• devising and applying a high quality curriculum for young children within the Early Years Foundation Stage. 

• managing a team of early years professionals to improve the quality of EY practice. 

• working with external groups / partners / organisations in a EY provision in a way that supports the child and its’ family in a holistic way. 

• Oversight and designed lead for Safeguarding children, Health and Safety. 

• Monitoring activities / services using a database system. 

• Managing and working within a designated budget. 

Role Title: Preschool and Family Programmes Lead 

Hours: 35 hours per week, 8 hours per day Monday to Friday (Hours will include some afterschool wraparound, occasional evenings and weekends). 

We value work life balance and are willing to consider term time only and or 4 day week.  

Salary: £38,000 - £40,000 (FTE) 

Location: Max Roach Centre, in person

Holiday: 28 days inclusive of bank holidays and Christmas 2 weeks allocation.

Please send your CV by Friday 28th February 2025

Loughborough Community Centre is an equal opportunities employer. We are committed to safeguarding and safer recruitment.

This role is subject to an enhanced DBS check.

OASIS PROJECT LEAD: CENTRE FOR WARMTH PROJECT

OASIS HUB HENDERSON AVENUE

PART TIME, 30 HOURS PER WEEK

FIXED TERM CONTRACT (12 months)

SALARY: £19,554 per annum, 0.75FTE (£26,072 for 1 FTE)

We are thrilled to offer an exciting opportunity for a project worker to lead our Centre for Warmth initiative, a vital community-driven project aimed at improving access to essential services and supporting local residents in building stronger, more connected communities. This role will focus on engaging a wide range of community members, including working with schools to provide key information about CO alarms, supporting individuals in signing up for the Priority Services Register, and developing an engaging and inclusive program at our Oasis Community Space that brings people together.

We are looking for a passionate and proactive individual who thrives on making a tangible difference. You will be responsible for identifying local needs, coordinating services, and creating opportunities for residents to access important information and resources. Strong communication skills and a creative approach are key, as you’ll be working across various community settings to promote well-being, safety, and community cohesion.

In this role, you will have the opportunity to develop and coordinate initiatives that address a range of issues important to the local community, from safety awareness to energy support services. You will work closely with schools, local organizations, and partners to ensure that residents are informed, empowered, and supported in making positive changes in their lives. The role will involve designing and delivering community-focused programs at the Oasis Community Space, creating an environment where everyone feels welcome and encouraged to participate. If you're passionate about building community resilience and making a real impact, this role offers a chance to do just that while being part of a dedicated and collaborative team.

The successful post holder must have:

· Good standard of basic education, (A-Level equivalent)

· Experience facilitating groups and organizing engaging group activities.

· Experience managing and working with volunteers.

· Good project management skills, able to balance a range of priorities.

This is an exciting opportunity to be part of a growing national organisation, making a real difference to communities on a local level. As part of the package, Oasis offers:

· A pension scheme, currently offering 7% employer contribution.

· A generous holiday allowance.

· Working as part of a friendly, community-minded team of professionals.

If you are interested in being part of this service, then please:

Email your CV including a Supporting Statement . Your Supporting Statement should be no more than two A4 pages and must address the following questions:

· Please expand on your CV to tell us about the relevant experience you have in facilitating community groups and organising group activities.

· What would an empowering model look like when it comes to developing the ‘Centre for Warmth’ as part of Oasis?

Completed applications should be returned by 9am Friday 28th February 2025

Interviews will take place at the Oasis Community Space, DN158LG on Wednesday 5th and 6th of March 2025

The successful candidate will need to be provide proof of the right to work in the UK.  We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. 

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.

Oasis supports Equal Opportunities.  Registered Charity No. 1026487

Job Purpose: 

Reporting to the Business and Governance Manager and working closely with colleagues across the Foundation, the Operations Assistant is a vital role in the efficient functioning of The Royal Foundation as well as fostering a positive work environment. 

Role description and core responsibilities 

The Operations Assistant plays a key role in the Foundation supporting a busy office, as well as providing hands on support to IT function. 

This role goes beyond simply checking off tasks - It is about being confident, approachable, and unafraid to speak up when needed (yes, even with a lighthearted “Hey! Who left their mug in the sink?”).

Office Administration 

• Act as first point of contact for general operational enquiries

• Manage post, deliveries and couriers for the Foundation 

• Ensure that the office facilities are maintained to the highest of standards and any issues identified are escalated promptly and resolved 

• Responsible for ensuring office supplies are maintained and ordered as required 

• Responsible for reporting and following up with all office faults/issues to the Facilities Management Helpdesk 

• Support office health and safety, including undertaking first aid and fire warden training 

• Support Director of Finance and Operations and the Finance team with occasional ad hoc administration tasks as required 

• Other general administrative support as required 

IT Support 

• Liaise with outsourced IT Support for devices setup for new and existing users 

• Manage mobile phones for the Foundation

• Manage IT equipment (including Photocopier contract, AV Equipment) at the office and raise any faults with the relevant stakeholder 

• Support the Business and Governance Manager with any other IT management as required 

• Support Salesforce CRM Administrator with basic Salesforce administrative tasks

• Assist in the coordination of daily operational tasks and processes 

• Maintain accurate records and ensure timely processing of orders, invoices, and inventory management 

• Liaise with internal teams, suppliers, and customers to ensure smooth communication and operations 

Relevant knowledge, experience and personal qualities  

Knowledge & experience:  

• Significant office administration experience ideally with broader experience in at facilities management and IT

• Demonstrable experience dealing with stakeholders at all levels 

• Strong IT skills are essential, particularly with Microsoft Office 365, Windows, macOS

• Salesforce CRM experience is desirable. 

• Interest in environmental sustainability 

• Charity sector experience

Personal qualities:  

• A team player, flexible and able to respond positively to an ever-changing environment, prioritising work effectively 

• Attention to detail with the ability to maintain an excellent level of accuracy

• Highly organised and able to help organise those around them 

• A people person, able to work closely with multiple stakeholders 

• Excellent communication and interpersonal skills 

• Willingness to learn and develop new skills

• Self-starter and independent thinker; able to solve problems and instigate solutions. 

• Shows initiative and takes responsibility for own workload 

• Absolute discretion in dealing with sensitive and confidential matters 

Our Company & Culture:

The Royal Foundation is committed to equity, diversity, and inclusion and to ensuring a positive, safe, and respectful environment which promotes the wellbeing and dignity of our employees, partners, suppliers, and those whose interests we represent. We are committed to promoting a positive and inclusive working environment that has a diversity of people and views, and one that supports our culture of collaboration and curiosity. These principles underpin our professional behaviour and are embedded in our policies, procedures, day-to-day practices, and external relationships.  We therefore welcome and encourage job applications from people of all backgrounds.

If you have the relevant skills and enthusiasm for the role, then we want to hear from you. 

Please send your CV and a one-page covering letter explaining your motivation for applying and how you meet the skills and experience required for the role by clicking ‘Apply’ now.

• Salary:  £30,000 pa.
• Location: Central London office three days a week, with flexibility to work remotely the remaining two days
• Contract type: Permanent 
• Holiday: 25 days per annum
• Hours: 37.5 hours per week (Monday to Friday)
• Benefits: Pension scheme (non-contributory), private medical insurance, life insurance, season ticket loan

About Lord’s Taverners

The Lord’s Taverners exist to positively impact the lives of young people facing the challenges of inequality. We work to provide inclusive and impactful cricket programmes, empowering young people with disabilities and from disadvantaged communities to develop the knowledge, skills, capabilities and confidence required to overcome the challenges of inequality, raise their aspirations and reach their potential. 

Lord's Taverners are an evolving and transforming Charity with a heritage of 75 years, with an ambition to impact the lives of more young people than ever before. 

Lord’s Taveners is committed to equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. Our workforce should be truly representative of all sections of society and the communities we serve.

Each employee should feel respected and able to give their best.

Our values: We Include, We Inspire and We Empower drive everything we do. 

About the Role

We are seeking an conscientious and organised individual to join Lord's Taverners as our People and Operations Assistant. They will provide support and assistance to the People Manager to deliver a best practice people journey for all Lord’s Taverners employees. Alongside this, the role will work within the Finance and Operations Directorate to provide support and assistance to best practice governance with various governance and compliance tasks to support our operational functions. This is a matrixed role that will work primarily across both the People and Programmes and Finance and Operations Directorates.

Benefits

- 25 days annual leave + Bank Holidays 

- Five additional holiday days between Christmas and New Year 

- Pension contribution of 6% 

- Group income protection (long-term incapacity pay) 

- Critical illness 

- Life assurance (death in service) 

- Health Cash Plan 

- Enhanced maternity and paternity leave pay 

- Employee Assistance Programme (Health Assured) 

- Two volunteering days 

- Birthday day off 

- Season ticket loan 

- Flexible working 

- Wellbeing plan 

Hybrid Expectations

This role is based out of HQ (London based) in a co-working space with other charity organisations. There is a minimum requirement to attend at least 2 days per week.

First Stage Interview

Thursday 13th February

Second Stage Interview

Wednesday 19th February

JOB DESCRIPTION – Finance & Operations Coordinator

Reporting to: Business Development & Operations Manager

About the role

This role is an excellent opportunity for someone who wants their work to contribute to the effective operational running of the organisation. You will provide a vital link across Collaborate and so you’ll need to be a good communicator and collaborator. You will liaise with our project and internal teams to ensure the accuracy and consistency of our information, to support good management and decision-making. Your work will help us to ensure that we are managing our project budgets appropriately, particularly in relation to expenses and sub-contractor (Associate) costs. 

We’re looking for a highly numerate and well-organised person, someone who enjoys working with data, with impeccable attention to detail and who is eager to support our finance and operations functions.

As with all of our roles, you should seek to embody the values of the organisation in all that you do.

Job responsibilities 

You will be supported by and work closely with the Business Development & Operations Manager and will liaise with our bookkeeper.

Your day-to-day role includes, but is not limited to, the following:

Finances 

• Ensuring our financial records are complete and accurate.

• Processing and approving the team’s monthly expenses.

• Liaising with project teams to ensure project expenses budgets are managed effectively.

• Processing and ensuring our Associates’ invoices are approved and paid each month. 

• Help to develop a new process for approval and payment of our other supplier invoices and will then take on responsibility for that approvals process.

• Managing our invoice schedule, ensuring that we are invoicing for our projects in a timely way

• Liaising with our bookkeeper to maintain the finance inbox, responding to some queries and escalating others where necessary. 

• Informing clients when payments have been received and sending reminders for payment as payment terms are approaching. 

• Liaising with clients (particularly new clients) to ensure that we are set up as a supplier, purchase order numbers are raised to enable us to invoice and that the necessary processes are followed to enable us to be paid for our projects.

• Working with the Director of Finance & Operations to identify, develop and implement improvements to our financial processes and systems. 

• Developing and sharing updates on finances as required, e.g. monthly cashflow updates for the Executive Directors

Operations 

• Ensuring clarity and accuracy on CMAP (our project platform - NB no prior knowledge of this is expected!) for our projects to ensure:

  • Accurate expense handling, to ensure they’re charged correctly to our clients

  • Associate budget allocations are correct and up-to-date

  • Contract budgets match the project budgets and our invoice schedule

  • Checks are carried out before projects are closed

  • You may also be asked to help with other support, checks or analysis to support our smooth project management and oversight

• Acting as key points of liaison between the project teams and the bookkeeper wherever possible and escalating to the BD & Ops Manager and/or the Director of Finance & Ops where needed.

• Working closely with the BD & Ops Manager to develop and improve our operational processes and systems

Challenges of this role 

All roles have their challenges and we think it’s helpful to be open about these and set them out for you to consider if these are challenges you would embrace:

• ‘Managing up and across’ – to enable the effectiveness and development of our finances and operations, you need to work with and make requests of your busy colleagues

• As our organisation develops, our needs will evolve and you will need to adapt and help to drive improvements, developing new processes when needed. This requires an adaptive and learning mindset.

Skills and experience we are looking for:

We don't expect that you will already have experience of doing all of the tasks above. We believe in appointing based on potential rather than simply on past performance. You should have some demonstrable experience in the skills below, which could come from a combination of work, voluntary and/or personal experiences. 

You will be supported by and work closely with the Business Development & Operations Manager, will work alongside our bookkeeper and will also work with the Director of Finance & Operations, all of which will support your ongoing learning and development.

Experience

• Some practical paid working in finance, data or operations, which may also be complemented through relevant personal or voluntary experiences

Skills

• Meticulous attention to detail will be required

• Good communication skills, with a clear and friendly tone when dealing with clients; ability to be confident and proactive in your communications across the rest of the team

• Ability to work independently

• Ability to know when to ask questions and to escalate

• Learning mindset

Important to know:

• Salary: £25,000 pro rata for this permanent role

• Location: we’re a London-based office, but open to explore remote or hybrid working arrangements. Due to the needs of this role, you would need to be in the office at least once a month.

• Working hours: 15-22.5 hours per week, open to exploring flexible working requests that match organisational needs with personal needs/preferences. Possibility to explore increasing hours in the future.

• Additional holiday over Christmas, on top of 25 days' holiday (pro rata) and bank holidays

• Pension contribution

• Options for multi-purpose loans, bike-to-work scheme, eye tests, enhanced parental leave pay and we're open to exploring more...

• Being part of an inclusive, team-led, learning environment!

About us

Collaborate CIC is at the forefront of pioneering collaborative approaches to social change and public services. As an innovative social consultancy and think tank, we are building the thinking, culture and practice of collaboration to help us meet the challenges of today, together. We work towards a vision of a collaborative society — one that is equitable, caring and sustainable.

To achieve this vision, we act as change partners to public and voluntary sector organisations. We help people to collaborate across sectors, reform public services, put citizens and service users at the centre of their work, develop collaborative and system leadership skills, engage with civil society, and learn together to support change.

We work with a wide range of organisations and sectors. Current and recent clients include Wigan Council, London Councils, Essex County Council, SOLACE, City Bridge Foundation, NHS England, MOPAC, Sport England, Save the Children and the Hertfordshire and West Essex Integrated Care Partnership. We deliver work alone and in partnership with others. As a social purpose organisation, we also share the learning from our work, create tools and resources to support collaboration, connect change makers and host events.

Ultimately, we believe that people and organisations can create a better future together than they can alone, and we bring this conviction, blended with cutting-edge thinking and practice, to all our work.

Please see our website for more information about what we do.

Next steps

Firstly, we would like to invite you to view our role information recording on LinkedIn or our website, where you will be able to hear a bit about the role and what sort of person we think would suit it. If you have questions, please email those to Hannah Tomlinson.

• Apply on BeApplied by midday on Monday 10th February 2025.

• Interview 17-18th February you will meet Hannah Tomlinson and Tara McCaul.

• If a final interview is required, this will be between 24th - 26th Feb so that a decision can be made ASAP.

• We are hoping to make an offer by the end of February with an immediate start or after any required notice period.

Our commitment to our team

We seek to be a genuinely collaborative organisation, sharing ideas across the team through weekly team meetings and regular learning sessions. We collectively consider our broader strategy, examine and share learning across our projects, and explore how we might develop our work and our thinking.

As a Living Wage employer, we believe in paying our team fairly, support flexible working and are committed to promoting equity of opportunity for all. 

Being equitable, inclusive and fair is not easy or simple and we are challenging ourselves, talking, working and learning about how we can continue to do this better. We aim to create an inclusive working environment in which all individuals are able to make the best use of their skills and are enabled to thrive.

Learning with Parents supports all families to have positive learning interactions together and leads the sector to learn what works in tackling inequality. The Operations Coordinator will play a key role across the charity, supporting the smooth running of Learning with Parents’ core functions during a period of growth and enabling the team to effectively deliver our programme and achieve impact for disadvantaged families. 

In particular, they will assist the Operations team with HR and recruitment processes, providing additional administrative capacity and supporting our finance functions.

About you

A successful Operations Coordinator will be eager to work in a small team, have a can-do attitude, and be keen to get stuck in to support the charity’s growth and impact. 

Our ideal candidate would also be able to provide examples of when they have used the following skills and experience: 

• Good organisational skills and ability to prioritise effectively

• Good attention to detail

• Excellent communication skills, verbally and in writing

• Ability to work well as a team and with a range of different stakeholders

• Keen to learn and develop new skills

• A desire to champion and uphold our organisation’s vision, mission and values.

Our ideal candidate might also be able to provide examples of when they have used  some of the following skills and experience, although these are not essential: 

• An understanding of education inequality in the UK

• Lived experience of some of the barriers that families from disadvantaged communities face in engaging with children’s learning 

• Experience in (an) administrative role(s) 

• Experience of book-keeping or support with other financial functions. 

Our Values 

Our Learning with Parents values are key to how we work and inform our strategy, programme, and how we collaborate.

Ambition

We strive do more for the families, schools and organisations we work with

Collaboration

We value the voices of others and achieve more by working together

Exploration

We are curious and seek evidence to inform our work

Innovation

We test, learn, adapt and embrace failure in our pursuit of progress

Integrity

We act responsibly and honestly, and default to transparency

Supportive environment

We work to create an environment which supports growth, belonging and wellbeing for everyone 

Benefits

We have a passionate team and supportive culture, which was recognised as we were named one of “The top 100 organisations to escape to in 2022” by Escape the City. In addition, we offer:

• Generous holiday allowance (36 days, including bank holidays and a Birthday day)

• Enhanced maternity and paternity leave policy

• Income protection in case of sickness

• Flexible working times

• Social events

• Environmental (Net Zero) Pension

• Cycle to work scheme

• Benefit Hub, including virtual GP and discount scheme 

To Apply 

Directly on our website, please submit a CV and one-page Cover Letter outlining:

• Why do you want to work for Learning with Parents?

• Why do you want the role of Operations Coordinator?

• What skills or experience do you have that would make you a good candidate for this role?

Deadline: 20th February 2025. 

Provisional dates for the first round interviews will be online on the 3rd March 2025.

Second round interviews will be in person, at our Bristol offices on 10th March 2025.

We think it is important that our charity reflects the lived experience of our beneficiaries, and we want to be an organisation where employees and supporters from any background can thrive. We particularly welcome applications from disabled, ethnic minority, Lesbian, Gay, Bi, Trans including non-binary (LGBTQ+) candidates, and candidates from low-income families. These groups are currently underrepresented at Learning with Parents, and we are committed to increasing representation and diversity at the charity.

Due to the nature of our work with young people, on acceptance of offers all Learning with Parents employees are subject to a DBS check in accordance with Safeguarding Policies and offers will also be subject to reference checks.

We are recruiting for a Complex Needs IDVA to join our team in Hertfordshire; the scope on this job involves….

Job Title: Complex Needs IDVA

Location: Hertfordshire
Salary: £28,104 per annum
Contract type: Full-time, Fixed term (until November 2025)

Hours: 37.5

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as a Complex Needs Independent Domestic Violence Advocate (IDVA) to supporting women and children who are impacted by domestic abuse. You will work closely with victims of domestic abuse from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children.

As part of this role, you will be required to participate in an out-of-hours on call rota. 

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing date: 9.00am on 17 February 2025

Interview date: 24 February 2025

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Hours: Full time, 37.5 hours per week​

Location: Hybrid working between Vauxhall, London (3 days in the office per week) and home​

Contract: Permanent​

Do you want to work with a multiple charity of the year winner? We are FoodCycle, and our vision is to make food poverty, loneliness and food waste a thing of the past for every community. We connect communities, reducing loneliness and food poverty – working with thousands of volunteers and surplus food to help everyone who needs us. By creating welcoming spaces for people from all walks of life to meet, eat and have conversations, we are supporting people’s health and mental wellbeing.​

You will support our mission by ensuring efficient office operations and maintaining a safe and organized work environment. You will have the opportunity to liaise with all levels of the organisation, from the CEO to the volunteers who work at our community meals. No two days will be the same, and tasks will range from organising travel for regional teams, sending out equipment to support new Projects launches, and answering the main office telephone to supporting larger projects like our annual guest surveys.​

You will have the opportunity to improve processes and seek efficiencies. You will be an excellent communicator, with great organisational skills and previous experience in an office environment. You will be confident answering phone calls, including from vulnerable people, and be able to work on various projects at once. This is a hybrid role, with 3 days a week at our Head Office, so you will need to live within a one hour commute of Vauxhall, London.​

Benefits: We offer 26.5 days holiday plus bank holidays, and additional holiday for length of service (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.​

How to apply:Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.​​

Deadline for your application:11.59pm on Sunday 16th February 2025.​

Interview process: Shortlisted candidates will need to complete a 30 minute task prior to being invited to interview. We will shortlist applications as they come in, so we recommend applying early.​

Interviews: planned for Wednesday 19th February 2025.​

Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected.​

Safeguarding: Safeguarding is Everyone’s business – FoodCycle is committed to safeguarding and promoting the welfare / wellbeing of children, young people and adults at risk. This role will therefore require a satisfactory Basic DBS check.​

Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.​

We are recruiting for a Refuge Worker to join our team in Hammersmith and Fulham; the scope on this job involves….

Job Title: Refuge Worker

Location: Hammersmith and Fulham
Salary: £28,104 per annum
Contract type: Full-time, Permanent

Hours: 37.5

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as a Refuge Worker to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges.

As part of this role, you will be required to participate in an out-of-hours on call rota.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing date: 9am on 13 February 2025

Interview date: 26 February 2025

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in our Job Information Pack. To access this, please click on the apply via website button to be redirected to our website. 

We are recruiting for an IGVA to join our team in Barking & Dagenham; the scope on this job involves….

Job Title: IGVA

Location: Barking & Dagenham
Salary: £28,104 per annum
Contract type: Full-time, Fixed term (until June 2025)

Hours: 37.5

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as a IGVA to provide high quality practical and emotional support to survivors of domestic violence and their children seeking support from the community advocacy support service.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing date: 9.00am on 12 February 2025

Interview date: 17 February 2025

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

We are recruiting for a Refuge Worker to join our team in Kingston; the scope on this job involves….

Job Title: Refuge Worker

Location: Kingston
Salary: £11,241.60 per annum
Contract type: Part-time, Permanent

Hours: 15 - 2 days per week on Tuesdays and Fridays

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as a Refuge Worker to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges.

As part of this role, you will be required to participate in an out-of-hours on call rota.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing date: 9.00am on 10 February 2025

Interview date: Week commencing 17 February 2025

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.