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Top job
QCCA Ltd, NW5, London (On-site)
£50,000 - £55,000 pro-rata depending on experience, number of days worked + pension
Join QCCA, a key part of Camden since 1999, making a lasting impact. As COO, lead with the CEO & manage the Senior Management Team.
Posted 2 days ago Apply Now
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Page 2 of 22
NW5, London (On-site)
£50,000 - £55,000 pro-rata depending on experience, number of days worked + pension
Full-time
Permanent

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Operational Leadership:

  • Provide strategic leadership to the Senior Management Team's and it’s operational functions, ensuring efficient and high-quality service delivery.
  • Develop and implement operational policies, procedures, and best practices to enhance productivity and ensure compliance.
  • Continuously streamline processes and workflows to improve operational performance.
  • Deputise for the CEO when required, representing the organisation at events, meetings, and in day-to-day operations.

Strategic Planning and Execution:

  • Collaborate with the CEO and support, manage and develop the senior management to shape and execute the charity’s strategic plan.
  • Translate strategic objectives into actionable initiatives, ensuring effective implementation and tracking progress.
  • Identify opportunities for growth, cost optimisation, and improved service delivery.

Board of Trustees Liaison:

  • Provide regular reports to the Board of Trustees on operational performance, strategic initiatives, and financial matters.
  • Work closely with the CEO to ensure transparency, accountability, and alignment with the Board's expectations.
  • Attend Board meetings and provide insights on operational challenges, opportunities, and key achievements.

Financial Management:

  • Oversee budgeting, forecasting, and financial planning, ensuring the efficient use of resources.
  • Monitor financial performance, identifying areas for improvement and taking corrective actions as necessary.
  • Drive cost-efficiency initiatives while maintaining a focus on quality and service outcomes.

People Management and Development:

  • Line manage and develop the SMT (nine managers)
  • Lead, mentor, and develop a high-performing team, fostering a culture of accountability, collaboration, and continuous improvement.
  • Establish performance goals and metrics for staff, offering regular feedback and development support.
  • Promote an inclusive, diverse work environment that values employee engagement and professional growth.
  • Oversee recruitment, onboarding, performance management, and retention strategies.

Risk Management and Compliance:

  • Develop and implement strategies to identify, assess, and mitigate operational risks.
  • Ensure compliance with relevant laws, regulations, and industry standards, maintaining the highest ethical standards.
  • Implement internal controls and governance practices to safeguard the charity’s reputation and assets.
Application resources
Application Instructions

Please send a CV and a cover letter explaining how you meet the required experience and your knowledge, skills, and ability (no more than 650 words.)

Posted by
QCCA Ltd View profile Organisation type Registered Charity Company size 21 - 50
Posted on: 08 April 2025
Closing date: 08 May 2025 at 12:39
Tags: Administration, Communications, Finance, IT, Policy, Business Development, Operations, Data Protection, Database Management, Early Years, Employment, Facilities, Health and Safety, Mentoring / Coaching, Monitoring and Evaluation, Office Management, Recruitment, Direct / Supporters, Events / Activities, Governance / Management

The client requests no contact from agencies or media sales.