Operation manager jobs

Governance Officer

Are you looking for an exciting opportunity to work for an organisation that makes a difference? An organisation that nurtures its staff, encourages development and rewards staff for their hard work. If the answer is yes, then this is the role for you! 

Position: Governance Officer

Location: Oxford/hybrid

Hours: Part-time 30 hours per week

Salary: £28,713.20 to £30,921.84 per annum (FTE £35,412.95 to £38,136.93)

Contract: Permanent

Closing Date: Monday 21st April 2025 at midnight. Interviews will take place in Oxford on Wednesday 30th April 2025

The Role

We are looking for a proactive, committed and skilled Governance Officer to join the team.

In this role you will provide a comprehensive, high quality secretariat service, particularly to the Bishop’s Council, which acts as the Board of Directors of the Diocesan Board of Finance (income £30M, assets £520m, over 100 staff) and oversees a wide range of activity.

The Diocese is one of the largest in the Church of England covering the three counties of Berkshire, Buckinghamshire, and Oxfordshire with a thousand parishes, church schools and chaplaincies.  It is active in environmental action, addressing poverty and inequality, supporting children and youth work and much, much more.

You will ensure that meetings are scheduled and organised, agendas created, minutes recorded, and action lists monitored; elections organised and appointments made; governance advice given; relevant policies are in place and statutory registers are maintained.  You will have the opportunity to be in the room when most of the organisation’s key decisions are taken. You will be required to work occasional evenings (1 each in May and December) and Saturdays (1 each in March, June and November), with time off in lieu.

About You

You do not need to be a practising Christian or have a faith to work here - around 50% of our staff are not practising Christians but are comfortable with the Christian ethos that underpins this work. However, all staff do have a desire to make a difference.

To be successful in this role you will be an initiative-taker with strong administrative, governance support and minute-taking experience and ideally have previously worked with senior stakeholders. You will have strong verbal and written communication skills, accuracy, and diligence, especially in written work and be highly organised. You will also be flexible and adaptable to changing work demands.

Benefits and rewards include:

• 25 days holiday per annum, pro rata, rising each year by one day to a maximum of 30 days

• In addition to the statutory UK public holidays, the Diocese offers three privilege days

• Hybrid working

• Free parking and subsidised on-site café

• Generous employer pension contribution of 12.5% which includes death in service benefit (5% Employee Contribution)

• Electric car and cycle-to-work salary sacrifice schemes

• Access to wellbeing support via Employee Assistance Programme

• Enhanced family-friendly policies, including flexible working arrangements and a generous sick pay provision

• Access to low-interest financial services from Churches Mutual Credit Union including loans

• An attractive modern working environment

The Organisation

The Diocese is the administrative area of the Church, broadly speaking, covers the three counties of Berkshire, Buckinghamshire, and Oxfordshire. There are 815 churches in the Diocese – more than any other diocese in the Church of England. So, in many ways the best description is that it is the family of the 55,000 or so regular worshippers in these churches.

Only shortlisted candidates will be contacted for interviews. If you do not hear from us, your application has not been successful.

We want our commitment to equality, diversity, and inclusion for all to be reflected in the composition of staff. We are particularly keen to receive applications from candidates from communities currently underrepresented in the diocese.

You may also have experience in areas such as Governance Officer, Governance Administrator, Governance Coordinator, Governance Support, Governance Assistant, Secretary, PA, EA, Operations Officer, Operations Assistant, Operations Governance. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Finance Business Partner x 2
Reference: MAR20253939
Location: RSPB UKHQ - The Lodge, Sandy, Bedfordshire
Contract: Permanent
Hours: Full-Time, 37.5 hours per week
Salary: £47,313.00 - £50,309.00 Per Annum
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave

The role is a hybrid position that will require travel in the UK including to the UKHQ Finance Department in Sandy Bedfordshire, and to attend meetings in the support of your directorate.

We are looking for two qualified accountants to join our Financial Planning and Reporting team. Both positions are as Finance Business Partners, supporting two key areas of the organisation: one will be supporting our Income and Conservation Investment Directorate; and the other supporting colleagues in the UK Countries Directorate more specifically for Scotland, Wales and Northern Ireland. Both are key roles within the team working in income generation, and direct conservation areas.

What's the role about: 

As a Finance Business Partner you will work proactively with senior colleagues to provide an added-value service of financial support to our Directorates. In addition to a strong management accounting background, you will understand the difference that can be made through strong business partnering relationships and be confident in building those relationships. You will gain the respect and confidence of the colleagues you support through strong communication skills (written and oral) and your ability to constructively challenge ideas and plans. You will add value through gaining an intimate understanding of the Directorate that you partner, together with contributing to business performance and the requirements of the finance function with the charity's need.

You will be a fully qualified accountant with up-to-date technical knowledge and a desire to progress in your profession. We will want the successful candidate to influence change and use their skill set to further drive the organisation's objectives forward. You will also be comfortable working under pressure, to tight deadlines, and interacting with people at all levels inside the RSPB. 

Essential skills, knowledge and experience: 

• CIMA or equivalent qualification.

• Sound knowledge of technical accounting legislation

• Ability to act as a critical-friend to senior management balancing challenge and support. Develop effective working relationships that influence and challenge senior management teams, so that the role of the Finance Business Partner is an integral and valued part of the organisation.

• Ability to influence decision makers through sound logic, diplomacy and assertiveness.

• Ability to evaluate incomplete and complex financial information, to develop and consider a range of possible options and make a judgement as to the recommended course of action.

• Ability to convey appropriate financial messages to various audiences.

• Sound coaching, mentoring, presentation and training skills.

• Ability to ascertain financial trends and calculate the impact of them on the organisation under various scenarios.

• Working in cross-functional teams to provide transformational advice on new initiatives, investment appraisals/organisational restructures/matters of risk and control in order to support effective decision making.

• Support senior managers to develop their financial plans so that the corporate strategy is realised.

• Build capability and knowledge in managers so that they can effectively manage their budgets through effective financial information, support and advice.

• Identify financial risks and work in collaboration with managers to design effective mitigation strategies.

• Identify, research, design, gain approval and successfully implement new Finance initiatives and ideas for change based on business analytics and expert knowledge of client areas.

• In conjunction with the Finance Management Team contribute to the development of the wider Finance Department Strategy to make the service best in class.

• Working with the Finance Operations team, ensure the highest level of customer service and support is delivered and operating styles and procedures are continuously reviewed so that the service is business focused in the delivery of objectives 

Desirable skills, knowledge and experience:

• Experience of forecasting and planning in a dynamic environment

• Experience of delivering transformation change

• Delivery of coaching and training of financial matters to non financial colleagues

• Experience of annual accounts preparation

• Knowledge of charity finance matters

Closing date: 23:59, Fri, 2nd May 2025

We are looking to conduct interviews for this position on 6th or 12th of May.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.

The RSPB is an equal opportunities employer. This role is exempt from the Rehabilitation of Offenders Act 1974.

No agencies please.

We have an exciting opportunity to join us as a Multi-Crime Team Leader at Victim Support Wiltshire, working 37.5 hours a week.

Do you want to make a difference every day?

Do you want to lead and inspire a team to achieve their goals, continually learn, and adapt to provide the best service for victims of crime?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the Role:

This role is home-based, but will require extensive travel across Wiltshire and Swindon to attend in-person meetings and work from various community hubs. As the Wiltshire Team Leader you will:

• Ensure the delivery of excellent services to victims of crime and retain and develop contracts for services by supporting and managing operational staff
• Work collaboratively with the Operations Manager and management team, in order to achieve the implementation of work force plans and the development of the service to maximise positive outcomes for those that access the service
• Proactively promote the service, raise awareness of services & work with professionals collaboratively to improve the access to and quality of services

You will need:

• An understanding of the Criminal justice system and the impact of crime on victims and witnesses
• An understanding of legislation relating to equal opportunities and diversity, inclusivity, safeguarding and risk assessments
• A practical understanding of the requirement for confidentiality and safe working practice and maintenance of records in accordance with the Data Protection Act and other legal requirements
• Experience of working in a challenging and changing environment with an emphasis on customer focus and excellence in service delivery
• Demonstrable experience of providing crisis management, support and guidance in sometimes stressful and difficult situations to a team with a client service focus
• Excellent communication, negotiation and advisory skills, both written and verbal when interacting professionally with a range of agencies and individuals.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Overview of the International Chief Outreach Officer

The International Chief Outreach Officer (ICOO) will assume responsibility for all international communications, outreach and emerging countries and reports to the International Chief Executive Officer
This position will ensure that the ministry is maximising its potential and impact in raising prayers, awareness and donations for Barnabas Aid, whilst upholding its distinct Christian identity.

The Nuffield Foundation is recruiting an Executive Coordinator to work closely with and support our Chief Executive, Leadership Team, Trustees and other members of our governance committees.  

The Nuffield Foundation’s purpose is to advance social well-being and across all our activities we aim to open up opportunities and to improve lives for individuals, families and communities within a just and inclusive society. Our work addresses the inequalities, disadvantage, discrimination and vulnerabilities people face in education, justice and welfare, and considers the social and ethical implications of science and digital technologies.

The Executive Coordinator will provide administrative support to the Foundation’s CEO and its Leadership Team. It also liaises with the Foundation’s Trustees and other Board and Committee members to ensure the effective operations of the organisation. 

The successful candidate will be a self-starter with a strong work ethic, and excellent interpersonal skills, including the ability to collaborate with a broad range of colleagues and use tact and diplomacy when required. They will also have excellent verbal and written communication skills (including the ability to correspond on behalf of the CEO, draft short papers and take minutes of meetings).

It is also essential for someone to have highly developed organisation and administrative skills, with the ability to use systems and processes to effectively prioritise, project manage and ensure the effective operations of the Foundation's leadership and governance teams. 

For further information about the role (including the full job description), please click through to the listing on our website.

About us 

The Nuffield Foundation is an independent charitable trust with a mission to advance educational opportunity and social well-being.

We fund research that informs social policy, primarily in Education, Welfare and Justice. We also provide opportunities for young people to develop skills and confidence in science and research.

We are the founder and co-funder of Nuffield Council on Bioethics, Nuffield Family Justice Observatory and the Ada Lovelace Institute.

Further information and how to apply 

The closing date for applications is 09:30am (BST) on Wednesday 23rd April 2025, with telephone interviews expected to take place 6th/7th May 2025 and in-person interviews then taking place on 20th May 2025. 

We are committed to inclusive working practices and during the application process we commit to:

• As a Disability Confident employer, we will offer an interview to a fair and proportionate number of disabled applicants that meet the essential criteria for the job. 

• making any reasonable adjustments – for example providing documents in different formats, arranging for a sign language interpreter for interviews etc

• paying for travel costs (and any childcare or care costs) for interviews where in-person attendance is required

Our benefits package includes:

• Consideration of requests for part time and/or flexible working (eg compressed hours arrangements, job sharing etc)

• 28 days holiday per annum and all public holidays (with the option to buy or sell up to 5 days).

• A salary exchange pension scheme that offers employer contributions of up to 11%.

• Life assurance scheme.

• Family leave policies that provide an enhanced level of pay.

• Cycle to work scheme and loans towards season tickets.

• Frequent opportunities for learning and development (including options for coaching and mentoring, and reading weeks) 

• Support with your physical, mental and financial wellbeing including an employee assistance provider, a private GP service, personal health reviews with Bupa, a will and funeral planning service and a staff network of trained Mental Health First Aiders. 

• Staff peer groups and social networks.

Overview of the International Chief Support Officer

The International Chief Support Officer will assume responsibility for all central operational functions across the organisation, namely HR, Finance, Facilities, Technology and Data. 

This position will ensure that the organisation’s distinct Christian identity, operational excellence and resource efficiency, is maintained globally.  

We have an exciting fixed-term contract opportunity for a qualified IDVA Service Manager to join Victim Support's specialist Children and Young People Domestic Abuse service (STREET) as a Team Leader in Gloucestershire. This role is offered on a fixed term basis up to 31st March 2026.

Do you want to make a difference everyday? Do you want to contribute to change and improvement for those who need it?

Do you have resilience and adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based at the Victim Support office in Gloucester (Eastgate House) with travel expected throughout Gloucestershire. We are looking for someone who is YPVA qualified or willing to work towards this qualification.

As the STREET DA CYP Team Leader you will:

• Ensure the delivery of excellent services to victims of crime and retain and develop contracts for services by supporting and managing operational staff
• Work collaboratively with the Operations Manager and management team, in order to achieve the implementation of work force plans and the development of the service to maximise positive outcomes for those that access the service
• Proactively promote the service, raise awareness of services & work collaboratively with professionals to improve the access to and quality of services for children & young people.

You will need:

• An understanding of the Criminal justice system and the impact of crime on victims and witnesses
• Proactively promote the service, raise awareness of services & work collaboratively with professionals to improve the access to and quality of services for children & young people.
• An understanding of legislation relating to equal opportunities and diversity, inclusivity, safeguarding and risk assessments
• A practical understanding of the requirement for confidentiality and safe working practice and maintenance of records in accordance with the Data Protection Act and other legal requirements
• Experience of working in a challenging and changing environment with an emphasis on customer focus and excellence in service delivery
• Demonstrable experience of providing crisis management, support and guidance in sometimes stressful and difficult situations to a team with a client service focus
• Excellent communication, negotiation and advisory skills, both written and verbal when interacting professionally with a range of agencies and individuals.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Mind in Camden has the exciting permanent opportunity to recruit people to work on our leading Hearing Voices Projects.

We are seeking a motivated and experienced individual to take responsibility for the day-to-day work of our innovative Hearing Voices Projects. To be successful in this role, you need to have an in-depth understanding of the Hearing Voices Movement and the role of peer support groups within this. You will ideally have experience of supervising or mentoring volunteers and some project management experience.

With the confidence and organisational skills necessary to take the lead on busy and diverse projects, you will be required to engage with a wide range of stakeholders (from the adult mental health, prison, forensic and youth sectors). As such, this role is best suited to someone who is flexible enough to modify their approach to suit the situation.

We are looking for someone with strong facilitation skills who is able to deliver and design training that communicates the values of the Hearing Voices Network clearly and accessibly.

Among other tasks, you will be required to:

• Oversee the current Hearing Voices Projects to ensure they are consistent and embody the Mind in Camden and Hearing Voices Movement ethos.
• Be part of some of the frontline work, including facilitating groups.
• Build networks and deliver training sessions for the Hearing Voices Projects.
• Liaise with the finance department and ensure the projects are meeting targets for funders.
• Support relevant data monitoring and evaluation on the projects.

We particularly welcome applications from people from under-represented groups, as well as those who have lived experience of mental distress and are able to use this to inform their work.

For more information and to apply, please visit our jobs page.

Closing date: 5.00pm on 7th May 2025.
First interviews: w/c 14th May 2025.
Second interviews: w/c 19th May 2025 (TBC).

Are you ready to take on a new challenge with a leading charity making a real difference to people with brain tumours and their loved ones?

Brain Tumour Research is seeking an experienced, dynamic and influential Head of PR and Communications.

Do you have the experience, drive and determination to thrive in this role?

​

Key Responsibilities:

• Oversee the day-to-day operations of our PR, Communications and Social Media
  teams
• Develop our PR, Communications and Social Media strategy to ensure maximum
  visibility for our charity
• Be an ambassador for our brand and help to devise and implement strategies which
  support our ambitious fundraising goals
• Be a champion of cross-functional working, engaging with internal and external
  stakeholders at all levels
• Support the team to secure coverage in the news media both nationally and
  regionally
   

Requirements:

• To be able to work from the office in Milton Keynes two days a week, with the option of working from home three days a week 
• ​Proven leadership and people management skills, with experience in overseeing multi-disciplinary teams. Essential experience includes team leadership, employee motivation, setting clear objectives, and fostering a collaborative work environment
• ​Have a track record of securing coverage in the news media both nationally and
  regionally and be able to demonstrate how you have informed communications and
  social media strategies
• Ability to embrace a variety of communication assets, from statistics to celebrities
• ​Drive to exceed objectives and be able to deliver effective and confident reports at a
  senior leadership level on progress
• ​Outstanding communication skills, including an excellent standard of written English

​

If you are looking for a fulfilling and impactful role and have the level of experience and skill we are looking for, we welcome your application.

​We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

We are asking for a CV as the first step, but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

Housing Officer

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Are you someone who thrives in a dynamic environment, enjoys problem-solving, and is passionate about making a difference in the lives of residents? If so, this could be the perfect role for you! 

Job Title: Group Housing Officer

Location: Islington, London with hybrid working including one day in the office and regular visits across our services which may include London, Brighton, Kent, Luton, and Bedford

Shift Pattern: 37.5 hours per week, Monday to Friday 09:00 - 17:00 with some flexibility as required

Salary: £35,700

About the Group Housing Officer role:

We are looking for a dedicated, proactive and experienced Group Housing Officer to join our small, close-knit housing management team. In this role, you will be responsible for the housing management functions relating to but not limited to occupancy, charge collection, and monitoring of health and safety for a patch of residential supported accommodation services.  

You will work independently, with autonomy over your own working schedule and meeting priorities, as well as working as part of the wider team and in collaboration with our services. You will support our Service Managers with the smooth operation of their properties, maintaining high standards of housing management, and supporting the needs of our residents in relation to housing management. You will support with the management and auditing of rent accounts to help maximise organisational income. This is a great role if you have the passion for what we do, and have a background in housing management!

What are we looking for from a Group Housing Officer:

• Experience in effective rent collection and management of arrears
• Proven experience in housing management which includes health, safety and environment and anti-social behaviour
• Proven experience of collaborative working across different geographically dispersed teams
• Understanding of welfare benefits and entitlements including but not limited to housing benefit
• Proactive nature, with the ability to make decisions to resolve challenging situations within the capacity and level of the role
• Ability and willingness to attend regular visits to our different service locations and other locations as required within the capacity of the role
• Building Audits: Carry out quarterly health and safety building audits to ensure compliance and safety standards are met.
• Health and Safety: Oversee health and safety matters across the accommodation buildings, ensuring a safe and secure environment for residents.
• Organisational Skills: The ability to prioritise workloads effectively while maintaining attention to detail.
• Alignment with our values of Ambition, Empowerment, Transparency, and Inclusivity

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer:

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. 

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.  

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Role Overview 

• Administrate SCOPE programme and manage SCOPE E-Learning Learning Management System 

• Develop educational resources in liaison with / to support Clinical Care Committee

• Under guidance from Head of Education, support the Virtalent consultant

• Support Head of Education implement capacity building strategy

Oversee SCOPE, World Obesity’s education programme including: 

• Update, and develop new online modules with input of CCC members / working groups and module developers 

• Develop marketing and communications material (including website, newsletter, and advertising resources) for the education programme 

• Track financial performance of SCOPE E-Learning platform 

• Ensure administration of SCOPE: Accreditation scheme (external courses and online modules); Fellowship scheme, and Certification scheme

• Edit module content using software where needed 

• Manage / respond to documents submitted for Accreditation or Fellowship 

• Administrate the Learning Management System (LMS) 

• Respond to user queries and troubleshoot issues. Where needed, consult with support services offered by LMS provider and software providers to resolve problems 

• Project manage upgrade to new LMS platform and conversion of modules to new format, working with LMS providers and module developers as needed 

• Liaise with translation services to develop translated modules 

• Support the event in conjunction with the Clinical Care Committees and regional members

• Generate website, flyer, and e-shot content 

• Coordinate communication for the School

• Work with Communications Manager to implement SCOPE Communications Strategy 

• Update website including content and development 

• Develop engaging, market appropriate electronic content 

• Write, edit and proof-read website copy 

• Support social media platforms with drafts for SCOPE E-learning and SCOPE Schools

The Sunday Times Best Places to Work 2024

This position is based at our head office in Hayle, Cornwall

We are looking for a new team player to join this high performing team who deal with all incoming requests for help, both by telephone and email, to listen to and record the needs of elderly and/or terminally ill people and their pets.

Where help is required, to raise a computerised record to log the case, task volunteers nationwide by telephone and email to offer assistance to elderly petitioners with the pet care and reassurance needed in order to honour our mission statement of “Peace of mind for owners, love care and safety for their pets”. Liaise with both petitioner and volunteer throughout to ensure the delivery of our service. This post will require a good overall understanding of the needs of elderly people and their pets.

An essential occupational requirement of this role is to participate with on-call midweek evenings and weekends (this will be one full week in five). Together with other members of the on-call team you will participate with on-call on a rota basis to help ensure and maintain our emergency telephone line during these times.

MAIN DUTIES AND RESPONSIBILITIES:

i. To assist in contacting volunteers nationwide by telephone and email and tasking by telephone as required to help petitioners with their pets.

ii. To listen to the needs of each petitioner and accurately record information for each petitioner and their pet by completion of a computerised case to record volunteers assigned and the service provided.

iii. To ensure you record all of your communications onto the database in an accurate and timely fashion by way of comments on each petitioner case at the end of each conversation.

iv. To help maintain up-to-date records and mailing lists for petitioners, petitioners’ contacts and volunteers throughout the course of your work.

v. To ensure the appropriate delivery and quality of service provided to petitioners when you are handling a request for:-

a) Dog Walking

Task a minimum of two volunteers per case to assist with dog walking. Contact all volunteers after their first dog walk to check and ensure they have started, log all responses onto the database, then complete the case.

b) Home Checks

When a potential long term fosterer is identified, you will be asked to task a volunteer to visit and carry out a home check. Once the completed home check has been received, complete the case – (all home checks will be valid for 12 months).

c) Short Term Fostering (stf)

To initially gather as much information about the pet(s) as you can and how soon a foster is required. Raise a case and log all details onto the database, begin a computerised search for a suitable volunteer to foster, arrange transport, if needed, to take the pet(s) to the volunteer and follow up 24 hours after the pet arrives to ensure all is well. Keep in touch weekly.

If the pet goes home – arrange transport to take the pet back home, again follow up 24 hours after the pet has returned home with a phone call to the petitioner to ensure all is well. If dog walking or any other assistance is needed, raise a new case and task the appropriate volunteers to either dog walk, offer Pet Care, reassure etc.

If the pet(s) goes into long term foster – refer to your line manager, once a decision is made, then follow the protocols for Long Term Fostering see below.

d) Long Term Fostering (ltf)

Raise a Long Term Foster Case, if needed, identify and chat to potential individuals, all of whom must already be home checked, run through the home check with the person to identify any changes, refer to your line manager, once the right individual is selected, arrange transport to take the pet(s) to their new ltf home. Once the pet(s) have arrived, follow up 24 hours later to ensure all is well.

e) Pet Care

When required, task a volunteer to visit a petitioner and offer pet care, whether it is to administer medicine, groom, clean out a litter tray, bird cage, reassure, or any other pet care as agreed with your line manager as this is not an exhaustive list.

f) Talks

To task a volunteer to give a talk, attend an event, or represent The Trust, but, always take advice from your line manager with regard to appropriate volunteers for these tasks.

g) On-call

To ensure delivery of our service by participating in on-call and helping to maintain our emergency telephone line. Together with other members of the on-call team, on a rota basis to help answer on-call emergencies this will be one full week in five – Monday to Monday including the weekend encompassing bank holidays, if applicable. A day in lieu will be given for working bank holidays.

Upon completion of an entire week on-call and following a debrief with your line manager, a rest period of 1 day will be given to you immediately after ie Tuesday.

On-call is for emergencies which will require an urgent response, for example if an ambulance is waiting to take someone to hospital, your urgent response is vital to provide peace of mind for the owner, love care and safety for a frightened bewildered pet.

v. To liaise with all other members of The Trust to help maintain a quality service.

vi. To contribute to the team by helping to update volunteer and petitioner cases in the course of your communications.

vii. To help maintain filing and filing systems related to your work.

viii. To liaise with all other staff of The Trust in a flexible manner.

ix. To liaise with all petitioners and members of the general public in a polite and helpful way.

x. To be familiar with and adhere to procedures and protocols, disciplinary and applicable rules and ensure compliance with legislations (Health and Safety, Data Protection, especially the privacy of members, petitioners and volunteers alike).

xi. At all times to ensure and maintain a compassionate, professional and efficient public image for The Trust.

Together with such additional general duties as the Employer shall reasonably require, having regard to the needs of the Employer’s business as a Charitable Trust.

Join our team at Portsmouth Cathedral as an Events Production Assistant and play a key role in delivering a diverse programme of events in this historic and vibrant space. This hands-on role is perfect for someone with a passion for event production, keen organisational skills, and the flexibility to work across a variety of events, from concerts and exhibitions to services and community gatherings. If you thrive in a dynamic environment, enjoy working with a team, and take pride in ensuring seamless event delivery, we’d love to hear from you!Job Purpose

To provide practical and hands-on support for the production and delivery of events and bookings at Portsmouth Cathedral. Working closely with the Events Administration Assistant, this role focuses on the physical and operational aspects of events, including setup, equipment handling, and on-the-day coordination. Additionally, the role involves administrative tasks supporting the Events Administration Assistant and Head of Marketing and Events, as well as the care and maintenance of equipment and event spaces.

When there are fewer practical event production duties, the post-holder will assist with event administration, paperwork, and general enquiries, working alongside the Events Administration Assistant and the wider office team. They may also be required to support other departments within the Cathedral as needed, ensuring a flexible and collaborative approach to event operations and wider Cathedral activities.

Person Specification

Essential Skills and Experience

• Proven experience in practical event production, including setup and teardown of equipment.
• Physical fitness and ability to handle manual handling tasks, such as moving furniture, staging, and technical equipment as an occupational requirement.
• Strong organisational and problem-solving skills, with the ability to think on your feet.
• Flexibility to work evenings and weekends as required.
• Ability to work collaboratively with a team, including volunteers and other staff.
• An understanding of basic health and safety regulations relevant to events.
• Empathy with the beliefs and values of the Christian Faith and the aims and objectives of the Church of England.
• Proactive, hands-on attitude with a focus on problem-solving.
• Excellent interpersonal skills, with a calm and approachable manner.
• Empathy with the mission and values of the Church of England.
• Commitment to the highest standards of safeguarding, equal opportunities, and inclusivity.

Desirable Skills and Experience

• Experience with AV and sound equipment, including setup and basic troubleshooting.
• Familiarity with heritage or multi-use venues.
• Interest in working in a faith-based or cultural environment.
• Knowledge of best practices in risk assessment and health and safety for events.
• Personal licence holder

Safeguarding. The Cathedral takes the safeguarding of children and vulnerable adults very seriously, and practices Safer Recruitment for all roles (both paid and voluntary), enhanced DBS for specific roles, and face-to-face or online training as required.

Portsmouth Cathedral is an Equal Opportunities Employer and a member of Inclusive Church.

Could you be our new Volunteer Support Coordinator?

Who we’re looking for

You will be an excellent communicator, as well as a practical, well organised and hardworking individual, preferably with experience in the voluntary sector or equivalent transferable experience.

Reporting to the Service Manager, you will support them with managing our Remote services. You will provide support to volunteers and oversee the daily running of the service when on duty to ensure day-to-day operations run smoothly.