Operation Manager Jobs in Wales

Our vision is of a world in which our human population lives fairly and sustainably with nature and each other.

Our mission is to address the negative consequences of ever more people using ever more of the planet’s resources and to inspire and engage with others to find, share and promote ways to make our vision a reality as quickly as possible.

You

Are you an experienced Chartered Financial Accountant, with experience working in Financial Operations (FinOps) within international charities? Are you looking for a role that gives you the autonomy to shape and develop the FinOps function, with a view to progressing to the Head of Finance & Operations in the medium term?

We have just entered a new five-year strategy period and are looking for someone to take a strategic, long-term approach to developing our FinOps capabilities, further developing an increasingly professionalised function. We are a growing organisation and will be further expanding internationally over the strategy period.

If your application is successful, you will form part of a growing peer group of managers as the organisation’s recent successes means it grows, professionalises and increases its focus on impact.

How we’ll do things

Population Matters is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds and do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age and all other categories protected by law.

If you require any adjustments to make the process more accessible, or to arrange an informal conversation about the role, please contact our switchboard.

Please apply by sending a CV (no more than two A4 pages) and covering letter (no more than two A4 pages), addressing the Job Description and, in particular, the Person Specification.

We will use blind recruitment practices to minimise unconscious bias.

The deadline for applications is midday on 1st April. We will hold first interviews on the 4th April remotely, with Josh Hill, Chief Research & Operations Officer, and Sho Nair, Director of Fundraising & Engagement. We will hold second interviews on the 15th April, in person, with Josh Hill and Amy Jankiewicz, Chief Executive.

Hours: 35 hours per week, Monday to Friday

Salary: Starting at £45-50,000, negotiable within this range

Contract: Permanent

Working Pattern: We promote and encourage flexible working all types, in line with our flexible working policy

Location: Home-based in the UK or internationally, with occasional travel and access to our London office space

Benefits: 25 days’ annual leave pa; additional three days’ closure over Christmas; employer pension contribution 6-8%, employee matching contribution min 2%; Employee Assistance Programme; we fund and encourage CPD.

Thank you for your interest in Population Matters.

Role Purpose 

This is a new role that will provide leadership and oversee the FareShare Cymru operational locations, ensuring that operations are managed efficiently, to required levels of compliance with regulations and Service Levels, meet operational objectives and ensure its ongoing success 

Strategic Development 

• Support the implementation of the FareShare Cymru strategic plan ensuring all operational plans and capacity aligns with the aims and goals of FareShare Cymru’s strategic plan 

• To recommend, develop and integrate new operations and systems to ensure the ongoing success, growth, development and financial sustainability of FareShare Cymru.   

• Support the monitoring of delivery and reporting of progress against the strategy 

• Develop long term partnerships with external stakeholders in achieving strategic goals.   

Operational Management 

• Responsible for the day-to-day operations of FareShare Cymru - ensuring that we adhere to all food safety, health and safety, operational standards and security measures.  This may include (but is not limited to): 

• Prioritisation and delegation of tasks to the Operations Team (including volunteers) and ensure that daily briefing meetings are held. 

• Ensure that there is sufficient staff and volunteers to carry out operations on a day-to-day basis. 

• Ensure that all necessary operational policies and procedures, and risk assessments are developed and that these are communicated to and adhered to by staff, volunteers, placements, visitors and contractors - including but not limited to Health & Safety, the Food Safety Manual and Equal Opportunities Policy.

• Responsible for the wellbeing of all depot staff and volunteers.  

• Ensure that all maintenance is carried out in a timely and cost-effective manner.  

• Work with the Food Sourcing Lead to maximise intake of food and minimise waste.   

• Ensure that a good level service is provided to Community Food Members. 

• Maximise operational efficiency. 

• Maintain good relations and communications with the FareShare UK Food team, local food suppliers and Community Food Member recipient projects. 

• Ensure good collaboration and working relationships with the Development Team. 

• Liaison with external bodies including EHO and Trading Standards 

Operational Development 

• Support the strategic development plan by committing to delivery of operational objectives. 

• Recommend and implement innovative practices that will transform the charity’s operations to ensure there are no barriers to growth.   

• Develop new operational procedures in accordance with FareShare UK policies and procedures whilst also reflecting local needs.   

•  Set up and integrate new areas of delivery in line with growth of the charity.   

• Seek out and emulate good practice from within the FareShare network and beyond. 

• Monitor and evaluate operational elements of FareShare Cymru’s activities and make regular reports as required. 

• Work with the FareShare Cymru team to implement continuous improvement and quality delivery. 

Team Management   

• Line manages key positions (including the Assistant Operations Managers (AOMs)) using clear objective setting and performance management procedures.

• Lead and support the Operations Team to deliver against objectives, ensuring they are motivated and inspired to achieve daily tasks and contribute towards strategic growth plans.

• Complete probationary reviews and annual appraisal paperwork and meetings on time and when required, following up on training requirements and/or performance issues and keeps accurate records.

• Hold regular two-way meetings with the team and enable feedback from the team. 

• Work with the Volunteer Lead, Employability Lead and responsible AOM to develop and implement best practice for the management, development and engagement of volunteers. 

• Deputise for the Head of Operations attending management team and other meetings as required. 

 Other    

• Carry out any other duties which may be necessary to fulfil the main purpose of the post    

• Manage specific areas of the operations budget as agreed with the Head of Operations and Finance Manager   

Person specification available at www.fareshare.cymru

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

About the role

This role will support Kinship to operate as an effective and growing charity by ensuring effective day-to-day operations and seamless delivery of the People operations at the charity. 

This role is pivotal and will hold responsibility for ensuring that all people activity is delivered in a timely and effective manner. You will ensure that all policies, procedures, and processes relating to the People function are up-to-date and legally compliant. This will include all employee lifecycle activities such as onboarding/offboarding, Employee Relations (including performance management), engagement and wellbeing, EDI, and learning and development.

The type of person we're looking for

You’ll bring your People skills, knowledge and experience to the role. You’ll need to be structured in your approach with strong attention to detail and excellent communication skills to ensure that day-to-day issues are handled while also working to improve processes and systems for the organisation to work more effectively.

You will be able to effectively prioritise competing activities. With a positive mindset, you will creatively problem-solve, whilst showing empathy and compassion to our colleagues.

You will be highly motivated by our mission, recognising that excellent People processes are essential to allowing others to effectively complete their roles and achieve our mission. This role will require monthly travel to the London office.

Key responsibilities include:

• Working with the Chief Operating Officer (COO), the management team and Kinship’s external HR consultants (The HR Dept) to design, develop and embed a high-quality People function to support the employee life cycle.
• Manage HR Database (MyHR Toolkit) in conjunction with HR Dept, Applicant Tracking System, IHASCO, HR-Platform (DBS) and other platforms 
• Ensure all People matters are handled consistently in line with legal requirements and Kinship’s policies and procedures, taking responsibility for the update and launch of the handbook and People Policies.
• Act as the first point of contact for line managers on all People queries signposting as appropriate to HR Dept. 
• Ensure clear job descriptions, person specifications, recruitment packs and job adverts are legally compliant. 
• Support and coach line managers on the recruitment and interview process including use of the applicant tracking system (ATS) platform. 
• Contribute to the development of the charity’s induction framework. 
• Ensure new joiners have an excellent onboarding and induction experience. 
• Ensure offboarding processes are robust and implemented consistently to safeguard the charity’s assets and to comply with Data Protection rules.

Essential knowledge, abilities, skills and experience include:

• HR certification or significant demonstrable experience in supporting the development of a high-quality People function within a growing organisation. 
• Ability to work in a changing and flexible organisation.
• Demonstrable problem-solving and conflict resolution abilities. 
• Knowledge of best practices, employment laws, and regulations. 
• Effective written communication skills with a proven ability to write accurately, clearly, and persuasively for different audiences.
• Demonstrable communication skills. 
• Strong interpersonal skills – a genuine team player able to relate to a wide range of people. 
• High level of accuracy and exceptional attention to detail – including strong numerical skills. 

Kinship are an equal opportunities employer. We warmly welcome applications from appropriately qualified people from all sections of the community and aim to promote diversity. 

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time) as well as a generous pension scheme. This fixed-term role is open to flexible working (school hours would be considered). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity!

How to apply

Please apply via Charity Job with your CV and a cover letter of no more than 2 pages. Please include your notice period and earliest availability to start in your cover letter.

• Application opens: Monday 10 March  
• Application deadline: Monday 31 March, 10 AM. 
• First interview: Online - starting from Thursday 20 March 
• Second interview: In person - starting from Monday 24 March (travel expenses covered if required) 

Some tips for your application: 

• Make sure you’ve read the job description and the essential requirements – make sure your answer reflects those points in the requirements very clearly.

• Really tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above. 

• Keep your response clear – use bullet points and short paragraphs if that helps. It will help the recruitment team to focus on your answer.

• Don’t go over 2 pages on your covering letter.

• Please do not use AI tools like ChatGPT to produce your answers. We use software to check and your application will be rejected if you do.

We will shortlist for this role on a rolling basis, so encourage you to apply as soon as possible. 

Kinship reserves the right to close a recruitment campaign earlier than the advertised where we have received sufficient applications.  

BirdLife International is recruiting a Database and Operations Manager dedicated to supporting conservation efforts through efficient data management and operational excellence. This vital role will manage the systems and operations that support the income generation required to deliver the organisation’s 10-year strategy.

Location: Remote with occasional visits to the Cambridge office

About BirdLife International

In nature, nothing exists alone.

Fallen leaves feed the soil, the forest filters water and birds scatter seeds, spreading new life.

Every living thing — including us — depends on each other. But people are breaking these delicate systems.

Species and habitats are under attack.

Our planet is in crisis.

We can’t fix it alone. We need a response as interconnected as nature itself. That’s why we unite.

Together, we’ve built a movement that turns local knowledge into global impact. By uniting national conservation organisations from around the world, we act as one to answer nature’s greatest moment of need.

As our name suggests, birds are our compass. The health of birds reveals the health of our world — they show us where nature needs us most urgently.

From pole to pole, over forests, wetlands, mountains and seas, and across the migration paths of the world, birds know no borders. And neither do we.

Connecting countries, continents and cultures, we pull together to conserve and restore species and habitats.

We use our shared evidence to influence people, businesses and governments to change how society views and values nature.

And we unite as a chorus. Together, we give one voice to nature, creating change greater than the sum of our parts so birds and all life can thrive.

We are the only global partnership united to conserve all nature on our planet. We’ve achieved so much together over the last century, but right now, our world has never needed us more.

In nature, nothing exists alone.

Together, we are BirdLife International.

Together, we will conserve birds and all life everywhere.

About the role

Reporting to the Deputy Chief Development Officer, the Database and Operations Manager will have operational responsibility for the administration of the CRM (Raiser’s Edge) globally.

You will also lead on compliance and gift processing.

The Database and Operations Manager will:

• Be responsible for the upkeep, maintenance and efficiency of Raiser’s Edge for the organisation
• Ensure optimal data collection, reporting and donor engagement, so actionable insights can be delivered to drive the success of fundraising
• Champion best practice and encourage consistency of data input
• Be the Development team’s lead expert on Gift Aid and data processing compliance
• Be the global gift processing lead, including working with third-party fundraising platform providers.

Who we are looking for

We seek a database expert with the aptitude and willingness to learn to develop in this broad role.

The ideal candidate will have:

• Significant experience maintaining and administering a CRM system and working with large and complex sets of data
• Experience working with fundraising teams (across high-value, individual giving and digital)
• Excellent knowledge of data strategy and data analytics
• Experience managing, developing and implementing new systems and business processes
• Excellent problem-solving and communication skills
• Positive and open-minded attitude embracing continuous improvement

Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.

About Migrateful

Migrateful is an award-winning, innovative social enterprise and registered charity founded in 2017. Migrateful’s mission is to provide training, employment, and a supportive community for refugees and migrants (‘our chefs’) facing multiple challenges in the UK.

Our chefs, often referred to us due to the struggles they face in adapting to UK society, come from diverse backgrounds shaped by experiences of modern-day slavery, gender-based violence, and fleeing war-torn countries.

We work holistically with our chefs, offering training to enable them to teach their own cookery classes and supporting them to find employment. After completing our training programme to become a Migrateful cookery class teacher, our chefs go on to lead cookery classes with members of the public and corporate groups.

The cookery classes not only provide ideal conditions for learning English and building confidence but also encourage interaction with the wider community and help dispel misconceptions about migrants. Our goal is to promote integration by enabling refugees and asylum seekers to become economically independent and engage meaningfully with their community.

Since it started in 2017, Migrateful has supported 110 migrants, refugees, and asylum seekers to teach over 5,000 cookery classes attended by more than 55,000 participants. This amounts to 30,000 hours of meaningful work experience provided to our chefs.

Migrateful in Bristol

Migrateful’s founder, Jess Thompson, grew up in Bristol. The first Migrateful class with paying participants took place in 2017 at Bakesmiths on Whiteladies Road.

Jess’s Argentinian friend, José, who was struggling with his immigration status at the time, taught the class, which was a great success. Jess then continued to develop the Migrateful model in London and was featured on the Forbes 30 Under 30 List and British Entrepreneur of the Year Award in recognition of her achievement in starting Migrateful.

In 2020, Migrateful partnered with Coexist Community Kitchen in Easton to deliver our chef training programme in Bristol, and Migrateful classes have been running in Bristol ever since. This is an especially exciting time to join the team and lead our Bristol branch as we enter the next stage of growth, with plans to open our very own cookery school in September. We are currently running an average of two cookery classes per week in Bristol, and when we open our cookery school in September, we plan to increase this to four cookery classes per week.

Role Overview

As the Business Development and Operations Manager (Bristol), you will spearhead the growth and day-to-day operations of Migrateful in the region. This entrepreneurial, multi-faceted role is ideal for a self-starter who thrives on strategic thinking, project management, and leading diverse teams.

You will be instrumental in delivering our theory of change and ensuring the financial sustainability and impact of our Bristol branch. This is a unique opportunity to expand Migrateful’s impact in Bristol—and enjoy some delicious food along the way!

With initiatives like this more vital than ever—especially after last summer’s unrest—this is your chance to use your skills to support refugees and asylum seekers and promote peaceful community relations in Bristol.

Read more about our impact here.

Person Specification

Essential Criteria:

• Commitment to Migrateful’s mission.

• Strong communication and interpersonal skills, with the ability to engage empathetically with diverse, often marginalised, groups.

• Proven leadership and management experience, including team oversight, recruitment, and staff development.

• Experience in business development and partnership building, including corporate engagement or income generation.

• Excellent organisational and problem-solving skills, with the ability to manage multiple responsibilities and prioritise effectively.

• Experience in programme or project management, ideally in a social impact or community setting.

• Ability to foster strong relationships with the Bristol community and the HQ team in London.

• Knowledge of safeguarding, health & safety, and food hygiene compliance within a community or hospitality setting.

• Willingness to work flexibly, including occasional evenings and weekends when cookery classes are taking place.

Desirable Criteria:

• Experience in a social enterprise or charity sector, particularly in programme delivery, business development.

• Background in the food industry, either in a professional or community setting.

• Financial oversight experience, including budget management and financial reporting.

• Experience in fundraising, particularly in securing grants or corporate sponsorships.

• Experience in events management and/or volunteer coordination.

• Established links with Bristol refugee charities and networks.

• Experience designing and overseeing impact measurement processes for training or development programmes.

• Experience overseeing venue fit-outs or operational expansion projects.

• a strong understanding of the challenges faced by migrants and refugees, in particular through lived experience. 

We welcome applications from underrepresented groups, whether related to ethnicity, gender identity, religion, physical ability, sexual orientation, or other.

Please note, we are unfortunately able to offer visa sponsorship.

Scope of Work

• Business Development: Collaborate with the marketing and corporate sales teams at HQ to develop and implement sales strategies and build partnerships with local stakeholders.

• Strategy / Finance: Lead on strategic planning, review financial performance against budget, manage the Bristol team (including recruitment), and support fundraising initiatives.

• Operations: Oversee day-to-day operations, ensuring compliance with health & safety, food hygiene, and safeguarding policies.

• Chef Development: Manage the Bristol Chef Development Programme, including chef recruitment, regular check-ins with chefs, community socials, and signposting chefs to local resources.

Responsibilities

Business Development:

• Develop and implement sales strategies in collaboration with the marketing and corporate sales teams at London HQ.

• Build and nurture partnerships with local stakeholders, media, voluntary sector organisations, referral organisations, corporate clients, and venue partners.

• Project manage new venue fit-out (in partnership with the Co-CEO).

Leadership / Strategy / Finance:

• Drive the strategic aims and financial sustainability of the Bristol branch.

• Regularly review financial performance against budget and report to the board.

• Manage and support the Bristol team, including recruitment and ongoing leadership.

• Assist the Co-CEOs with fundraising activities.

Operations:

• Ensure full compliance with operational policies, including Health & Safety, food hygiene, and safeguarding.

• Oversee the Bristol Operations Support Officer to ensure the seamless delivery of public and corporate cookery classes.

• Ensure sufficient staffing to meet operational goals, including the recruitment and onboarding of facilitators, chefs, and volunteers.

Chef Development:

• Manage the Bristol Chef Development Programme, offering support, regular 1:1 check-ins, and effective communication.

• Organise community socials and provide guidance to help chefs maximise their involvement in the programme.

• Develop and plan the Chef Training Programme, including establishing impact measurement protocols.

Staff Benefits

• 28 days of paid holiday plus 8 bank holidays (3 of these days must be taken between Christmas and New Year when our office is closed).

• Cycle to work scheme.

• Training budget per employee.

• Flexible working hours (core hours 10 am - 4 pm).

• Hybrid working.

• Team socials.

• Enhanced policies such as parental leave.

• Delicious free food at chef community socials and training sessions.

SOS Children’s Villages UK is part of a global federation, which exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. We are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.

We are now looking for an experienced Research Manager to lead on evidence-based research and insight management, who can utilise the wealth of data, insight and experience that SOS UK can access from around the world.

• Help shape and drive forward our new knowledge hub 
• Improve our evidence base to strengthen fundraising, impact reporting and inform our programmes, advocacy and communications
• Accompany research projects, from beginning to end, as the main contact 
• Identify opportunities for new research and collaboration
• Support the development of new research programmes 
• Work with colleagues in the UK and across the SOS Children’s Villages Federation to achieve results. 

If you are a dynamic and experienced research project manager, who can channel your passion for social change into a research strategy, looking for a pivotal role within a friendly, flexible, and supportive team, then this could be for you!

To Apply

Please read the full Candidate Pack attached which contains the entire job description and person specification, and submit a copy of your CV and a covering letter.

The deadline for applications is Sunday 6 April 2025, 17.00 UK time. 

Please note: The post-holder must be UK-based and able to work on a permanent full-time contract. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.

Are you looking for a part-time job where you feel like you are making a real difference? A place where people know your name and listen to what you say? Maybe a local charity that's helping the environment and our communities, investing in high streets and making the world a better place?

Operations and Development Manager
Hours: Part-time - 15hrs per week (average). Primarily to be worked between 9am on Monday to 4pm on Saturday over at least three days per week. The role will include occasional weekend and evening working
Contract: Permanent
Salary: Up to £16 per hour
Location: Bristol based, with travel around the city

If you're motivated to achieve our vision, that everybody shares, if you have experience in running public-facing operations, and can turn your hand to lots of different things, then consider working with us at Share Bristol.

Job Purpose

• Oversee the Share Bristol Library of Things service, ensuring it operates smoothly and meets the needs of the local community in each location, and develops to reach more people and to work more efficiently and effectively. 

• Manage Share Bristol’s Library of Things Managers (currently three), ensuring that all staff and locations share resources, work consistently and identify and implement improvements as appropriate.

• Represent Share Bristol externally, helping us to build our brand and reputation and expand our service across the Greater Bristol area.

We've recently opened our third location and have ambitions to open more. We want borrowing to be as convenient as buying for everyone in the Bristol area. To make that a reality, we need someone to help us, through ensuring we operate efficiently, supporting our existing staff, and working closely with the Trustees to make our dreams a reality.

Join us, and help us change the world, one drill, carpet cleaner or projector at a time.

Closing date: 9am on Tuesday 15th April 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Please note: The successful candidate must have the legal right to work in the UK and will be required to have a Basic DBS.

No agencies please.

Head of Finance and Operations

Could you be the talented Head of Finance and Operations that we’re looking to welcome into a small, friendly nature charity? Leading the financial management and operations functions, you’ll play a part in protecting and restoring UK wildlife, while advancing your career in the fast-growing ‘nature and climate’ space.

Position: Head of Finance and Operations

Salary: £40,000 for 28 hours per week (£50,000 full-time equivalent)

Location: Fully remote (UK-based), with occasional travel

Hours: 28 hours per week (0.8 FTE), flexible working available

Contract: Permanent

Closing Date: 9am, Friday 11 April 2025

Interviews: 16-17 April 2025 (TBC)

About the Role

As Head of Finance and Operations, you will play a critical role in ensuring the financial health and operational efficiency of the Trust. Working in a dynamic and supportive environment, you will lead the finance function, oversee operations, and ensure compliance with governance and legal requirements. This role is perfect for someone who is passionate about conservation and wants to contribute to the nature and climate sector.

Key responsibilities include:

• Leading the finance function for the Trust and its subsidiaries.

• Overseeing the operations function, including governance, HR, EDI, wellbeing, and resource management.

• Ensuring compliance with relevant legislation and charity articles.

• Managing and developing the Finance and Operations team.

• Contributing to the organisation's growth and fostering a positive workplace culture.

About You

We are looking for an individual who has:

• Experience in financial leadership within a charity or non-profit organisation.

• Strong knowledge of financial management, budgeting, and compliance.

• Expertise in governance, HR, and operational functions.

• The ability to work independently in a remote setting.

• Excellent leadership and team management skills.

• A passion for conservation and making a positive impact on nature.

About the Organisation

The organisation is a unique conservation charity dedicated to making data work for nature. By providing access to vital wildlife data, they support conservation efforts across the UK. They’re a 100% remote-working organisation with a strong commitment to diversity, inclusion, and flexibility.

Other roles you may have experience of could include: Finance Director, Director of Operations, Head of Charity Finance, Finance and Operations Manager, Chief Financial Officer, Finance Business Partner, Head of Governance and Compliance.

About the role

We seek an experienced Business Development Manager to drive our UK growth and expand our client and partner base. Reporting directly to the CEO, (initially) you will lead our sales strategy targeting UK businesses, with a particular focus on small and medium businesses, and public sector organisations. 

With a proven track record in generating revenue through outbound marketing, online channels and relationship-building, as well as developing new revenue-generating business models, you will be hands-on in driving our B2B sales, securing over £150,000 annually through direct sales, grants, tenders, contracts and partnerships. You will also contribute to developing engaging communications to support The Human Edge's financial growth and brand development.

Key Responsibilities

• Execute the sales growth strategy aligned with organisational goals
• Proactively identify and ensure new business opportunities, partnerships and collaboration
• Build and maintain trusted relationships with HR/talent leaders, MDs and decision-makers in UK businesses and/or public sector organisations
• Lead and manage the end-to-end sales and account management process, including lead identification, proposal/bid writing, pitching, and closing deals
• Develop and implement new revenue-generating business models, including subscription-based models, to expand reach, drive recurring revenue and client satisfaction
• Represent The Human Edge at conferences/events supporting with external engagement

About you

You are a commercially minded, results-driven and action-oriented business development professional with 8+ years of progressively responsible experience in B2B sales and income generation within the leadership development, coaching, and mentoring and skill building/training sectors. Skilled in securing new business, developing growth strategies and building long-term client relationships, you leverage your established network of HR/talent leaders and Managing Directors in UK businesses, with a particular focus on small and medium businesses, and/or public sector to enable consistent revenue growth.

About The Human Edge

The Human Edge is a leadership development organisation with specialist expertise and extensive experience in mentoring and coaching. For over 16 years, we have designed and implemented integrated leadership development programmes — combining mentoring, coaching, leadership development, training, and skill-building — for entrepreneurs, managers, and leaders.

What we offer

• Human-centred, supportive and collaborative team culture
• Agile, remote working environment
• 38 days of annual leave (inclusive of public holidays)
• Private health insurance 
• Contribution to expenses related to homeworking (in line with company policy)

It's more important that ever that people can trust the environment around them and we're building a policy team that will help us play our part. The Policy and Public Affairs Manager will help us speak more loudly and visibly, shaping policy solutions at UK, devolved and local levels. This role rewards strong communication skills and sharp influencing nous as well as the ability to work across different sectors. 

Job Description

Title: Operations Support Coordinator

Reports to: Senior Operations Administrator

Based: Remotely - however must be willing and able to travel as and when required to meetings and events.

Job Purpose: To maintain a high level of operational support to all areas of the Charity Group

Key Responsibilities:

· Provide operational administrative support within the Charity Group (UK & USA); tasks to include but not limited to updating database with varying records, spreadsheet creation and maintenance, running reports, managing administration projects

· Taking payments over the phone as and when needed

· Administer data received from online forms, calls and emails (follow up as necessary and update Database)

· Grants: undertaking research to identify funding opportunities for the Charity Group, completing associated forms and working with the Senior Operations Administrator to submit applications.

· Adding holidays, absences and meetings to the company diary as required.

· Collate websites update requests and liaise with Communications Team to instigate the changes.

· Assist the Patient Services Team with patient enquiries, answering calls as and when required and taking messages when necessary. Screening and responding as appropriate to incoming emails or calls.

· Administer the charity resource review process for all the resources the Charities publish -set annual or periodic review dates for current titles and engage with HCP’s and other medical professionals on reviews and approvals of new titles and subjects. Work closely with the Patient Services Manager who would manage this project.

· Provide cover for administration and other tasks when staff are on holiday or absent

· Planning, coordinating, attending events/programmes such as World Heart Rhythm Week, Global AF Aware Week, Heart Rhythm Congress, Heart Rhythm Updates, and any other event/programmes or initiatives

Person specification:

- Educated to GCSE level

- Excellent verbal and written communication skills

- Competent in Office applications including Word, Excel, PowerPoint, Outlook Calendar

- Experience of drafting documentation for the approval of others

- Excellent organisational skills, with the proven ability to prioritise and manage own workload to meet deadlines

- Can undertake a wide variety of tasks and multi-task with ease

- Ability to work on own initiative

- Flexible approach to work and strong attention to detail and accuracy

- Can work independently, and as part of a team

- Demonstrates a methodical and thorough approach to work

- Friendly and polite with good interpersonal skills and the ability to deal with people at all levels

Global Philanthropy Manager 

Location: Home-based, in any global location 

Reporting to: CEO 

Hours: 2-4 days per week to be worked flexibly 

Contract Type: Freelancer / Self-employed

About EduSpots

EduSpots is an innovative, dynamic, and community-driven UK and Ghanaian registered charity which connects, trains, and equips voluntary community educators (named ‘Catalysts’) to drive community-led change through education spaces named ‘Spots’. Our vision is of our world where communities unite to create the futures they want to see, through education.

Since 2016, through collaborating with over 400 local voluntary Catalysts, who take a central leadership role in the development of the network, we have supported 50 communities in creating and running community-led and owned education spaces named ‘Spots’’. Together, we are developing a model for a community-led education space with accompanying network engagement that could have global relevance. Read our model of change document here. 

Our Ghana-based team creates collaborative learning opportunities through three leadership programmes for Catalysts which are increasingly facilitated by the EduSpots app: the Ignite, Catalyse and Inspire Mentoring Programmes. These enable the Catalysts to lead EduKidz (early years education), DigLit (digital literacy), EcoSTEM (STEM and environmental education) and Ignite Equity (gender equity) clubs for learners typically aged 3-16, alongside locally designed education projects, reaching over 15,000 learners of all ages annually. Read our 2023 Annual Report here.

We are in an exciting period of our development, having more than doubled our income, programme breadth and reach in the two years, with a recent independent evaluation by Expectation State offering further evidence in support of our model’s outcomes. We have been recently selected for two accelerator programmes, who are supporting us as we consider the scaling potential of our model. 

We won the Tes International Award in 2018 and the Big Give Supporters’ Choice Award in 2022, and we were recently selected as a finalist for the 2023 Their World Scale-Up Innovation Prize. In 2021, our Founder was a Finalist in UNESCO-backed The Varkey Foundation’s $1 million Global Teacher Prize.

We are excited by our future. 

About this role

We are looking for an engaging and dynamic fundraising specialist and team player with a proven track record of income generation through trusts and foundations, to take on this exciting new role at this exciting point of our organisational growth. 

Over the last two years, EduSpots has significantly grown its income through trusts and foundations, and advanced the quality, scope and reach of its operations in Ghana, with further plans for expansion in the years ahead. We are looking for an individual that understands the value of community-led change, with all our work centred on, and resulting from the actions of 400 locally-based educational Catalysts. 

Reporting directly to the CEO, you will take on the responsibility for growing our income generation with a focus on trusts and foundations. We are looking for an experienced individual, who is able to work closely with the CEO to develop larger fundraising partnerships at this exciting point in our development. 

Depending on availability and experience, this individual may oversee a small part-time fundraising team, comprising a Fundraising Manager, Trusts and Foundations Manager, and Communications Manager, alongside interns and other income-generation roles that may emerge. The role has the potential to grow into a ‘Head of Fundraising’ position over time. 

This is an exciting and flexible opportunity for someone who is passionate about educational equity, and wants to work in a creative, fast-paced and yet friendly team, with huge ambitions for the reach of our unique model for promoting community-led change through a holistic, co-creative and playful model of education. 

Main Duties and Responsibilities 

The key responsibilities of this role are to:

• Lead the development and execution of a global fundraising strategy that focuses on medium-large and multi-year commitments from trusts and foundations, as well as potentially the development of corporate partnerships which align to EduSpots’ values and/or donations from major donors, dependent on experience. 
• Work with the CEO, and Ghana-based Heads of Programmes and Head of Operations to develop and write strategic programme and organisational bids, feeding into the wider strategic development of the organisation. 
• Create and implement robust policies and procedures for donor identification, cultivation and tracking to ensure efforts are coordinated at a global level and ensure that opportunities to acquire new supporters are fully explored.
• Work with the CEO and boards to identify potential new supporters through their networks, also taking an active role in networking to position EduSpots within key audiences for potential support. 
• Work with the CEO and Communications Manager to develop a compelling case for support and a suite of materials for donor engagement that can showcase the importance of EduSpots’ work internationally.
• Create bespoke stewardship plans for existing donors that demonstrate the impact of their support, foster mutual trust and secure renewed support for EduSpots’ work. 
• Oversee the organization of EduSpots’ relationships with trusts and foundations, and other major donors, including oversight of reporting, database management and wider communication, working closely with the CEO.
• Monitor and analyse philanthropic trends and best practices to enhance fundraising effectiveness.
• Ensure compliance with international fundraising regulations and ethical standards.
• Depending on experience and time availability, manage and mentor a team of fundraising professionals to achieve targets and organisational objectives. This includes an experienced trusts and foundations manager (1 day a week) with a focus on small-medium UK based family trusts, and wider community fundraising and communications roles in the team. 

Other:

• To contribute to the Charity’s fundraising and other strategies, as well as supporting the development of the annual business plan and budget, and assisting with the preparation of Annual Report and supporting the wider team with professional development. 
• Ensure all administrative tasks relating to the role are carried out accurately.
• To comply at all times with the organisation’s policies, procedures and performance expectations of staff as set out in the Staff and Catalysts Handbook.
• Any other duties as may be reasonably required under the role.

Skills, Experience and Attributes

Essential

• Proven track record of income generation – ideally in a similar education / international development organisation.
• Extensive experience with writing compelling and successful grant applications, with a focus on 5 to 6 figures (GBP) in size. 
• Experience of establishing and managing effective relationships with trusts, foundations and grant-makers, and reporting to funds and donors, with strong database management. 
• Strong knowledge of a wide range of UK-based funders, as well as of some international (European / US based) funders.
• Strong understanding of programme development and management, ideally in the education context. 
• Some experience of communications and marketing in an NGO context is needed; experience of wider fundraising such as corporate partnerships, individual giving and campaigns may be an advantage but is not a requirement for this role. 
• Friendly and flexible team player, with an ability to work with people across diverse contexts, inspiring the team and wider colleagues towards achieving our shared goals. 
• Ability to work effectively in a remote based role with minimal day-to-day support 
• Outstanding interpersonal skills alongside excellent written and verbal communication skills, with the ability to advocate for our work online and in person. 
• Experience of managing a team would be advantageous though not required for this role. 
• Ability to use own initiative and work to tight and competing deadlines
• Good IT skills – Word, Excel, GoogleDrive, etc.
• Highly aligned with EduSpots’ key values (community leadership, sustainable change, teamwork, play, passion and care) alongside a core belief in, and understanding of, community-driven change. 

Regional Manager - Green Care (Educational / Training Programmes)

Salary: £39,000 

Location: Newnham-on-Severn, with travel required to Stourbridge 

Full Time, Permanent  

Hours: 37.5 hours/ week  

Close – Sunday 13/04/2025 

1st Interview – Tuesday 22/04/2025 (via Teams) 

2nd interview – Monday 28th April (in-person at our Gloucestershire community) 

This is an exciting new role at Camphill Village Trust tasked with driving the operational delivery and development of our vision to be the leading provider of Green Care in the UK for adults with Learning Disabilities and Autism.

As the Green Care Regional Manager, you will be tasked with leading the Green Care teams across your region to ensure the provision and development of high-quality training and educational pathways, and nature-based activities for people with learning and other disabilities to create a sense of accomplishment, personal accountability, and self-confidence in acquiring and developing new skills, while promoting inclusivity and a sense of belonging in a land-based community.

Our Green Care opportunities offer a diverse programme of activities that take place across our social farms, gardens and creative workshops as well as in our social enterprises including cafes, farm shops and food production centres.

As the Green Care Regional Manager, you will be responsible across your region for the development and growth of the Trusts Green Care opportunities as well ensuring the seamless day-to-day operations of these programmes while setting out the expectations of individuals contributions and managing the balance between production and support. To achieve this, you will need to ensure the programme is delivered within the Trust’s Green Care framework, establish and enforce rigorous quality control measures that ensure compliance with legal and regulatory requirements.

Additionally, you will need to maintain the financial stability of the programme by efficiently managing the financial budget and securing alternative funding. Finally, you will need to lead and motivate teams to deliver a person-centered and outcome-focused approach, ensuring optimal performance and delivery of a well-managed and good quality green care program. 

What you’ll bring to the role:

• Level 4 qualification or above in Education, Health and Social Care or equivalent experience 

• Experience working in a role which supports people’s development and progression. 

• Experience of community development 

• A background in delivering training programmes to improve health and/or educational outcomes. 

• Ideally previous experience with Adults with Learning Disabilities or experience within the sector. 

Location & Travel  

This role will be predominantly based at our Oaklands Park and Grange Villages in Newnham-on-Severn, with travel required to Ashfield Gardens in Stourbridge. You must be able to travel to these locations. There will be travel required between locations as part of your role. 

Excited? Read our pack, look at our strategy and know that you would be joining an amazing Trust, a brilliant team and that you would have the ability to make a real difference.

Your application should include your CV and a supporting statement of no less than one page detailing why you would like to work for the Trust and how your skills and experience meet the job description and person specification (see attached Job pack). 

Join us at an exciting time in our journey to improve lives through the sport of boccia and help to lead development of the most inclusive sport in England.

To help us achieve our ambitions, we are looking to recruit a Business Support Manager, to join our small staff team and report to our Head of Operations.

As Business Support Manager, you will play a central part supporting the organisation and ensuring we offer great service and care to the boccia community.

We are looking for people who can make a positive contribution to our charity and use their experience and skills to support our work.

The ideal candidate will be passionate about making a real difference and bring new ideas for our processes and services.#

Key responsibilities for the role are

• To manage the business support services within Boccia England, using a customer focused approach to achieve its mission and vision.

• To ensure the operational effectiveness of all general administrative services, Boccia England Membership and digital services including Marketing and Communications.

About Boccia England

We are the national governing body (NGB) for boccia in England and a registered charity.

We have the responsibility to govern the sport of boccia, grow participation and benefit people’s lives, with these three things at the heart of our work.

Our work has a profound impact on improving the physical and emotional well-being of children and adults with disabilities. To see some examples of this in action please watch our videos by clicking these links Volunteering with Boccia England and Boccia Club.

We want to establish strong foundations by developing opportunities, growing our workforce, and running an effective organisation that can help improve the lives of more people, whatever their needs or backgrounds.

Further information about Boccia England can be found on our website.