Operation Manager Jobs in Halifax

Head of Business and Development (Care and Support) 

Home working, with the ability to travel to emh offices and other premises as required  

£60,000 per annum  

Hours –   35 hours per week, worked Monday to Friday, 9am to 5pm 

About us 

Emh is one of the largest providers of affordable homes and support services in the East Midlands. We pride ourselves in providing high quality homes and services that contribute to sustainable communities. 

Our vision is to be the best social housing and care business in the country, leading the market as service provider and employer. 

Our values 

Our values are important to us and we’re looking for people who can help live our values of Integrity, Diversity, Openness, Accountability, Clarity and Excellence. 

The role 

We are thrilled to announce an exciting opportunity for a new Head of Business Development to join our dynamic team at Care & Support. You will report directly to the Executive Director of Care & Support and will be an integral member of the Care & Support Senior Leadership Team. Collaboration with Operations, Quality & Compliance, Finance, and People Team colleagues will be essential to your success. 

About You: 

By taking on this role, you will be expected to demonstrate a high level of flexibility, adaptability, and a commitment to personal and professional growth. Your willingness to travel, adhere to policies, and contribute to the overall success of the organisation will be crucial to your success in this position. 

About the Role: 

• Identify and Develop Opportunities: You will play a crucial role in identifying and developing new business opportunities that are not only profitable but also contribute to the long-term financial viability of Care & Support. 

• Manage Key Client Relationships: Build and nurture relationships with a diverse range of stakeholders, including commissioners in health and social care, funders, property developers, and partners in the education and voluntary sectors. 

• Cross-Functional Collaboration: Lead cross-functional teams to foster sustainable, long-term growth, ensuring alignment across various departments. 

• Market Insight: Stay ahead of emerging sector trends by understanding funder commissioning plans and priorities, as well as provider base intelligence. 

• Strategic Partnerships: Propose and develop strategic partnerships that align with our mission and objectives. 

• Shape Long-Term Objectives: Help shape the company’s long-term objectives and devise actionable plans to achieve them. 

• Brand Promotion: Conduct webinars and presentations to enhance the profile of our brand and services. 

• Secure Framework Agreements: Work to secure places on framework agreements, approved provider lists, and open tenders to support the growth of both new and existing services. 

At Care & Support, we are committed to making a difference in our community. If you are ready to take on a leadership role that drives growth and innovation, apply today! 

You will be required to undertake an Enhanced DBS check for this role, which we will complete for the successful candidate.  As the role is exempt under the Rehabilitation of Offender’s Act 1974, please can you ensure you detail both spent and unspent convictions on your application form. 

Company Benefits 

Our generous package includes: 

• Competitive salary 

• 34 days’ annual leave (including statutory days), increasing with length of service (pro-rata for part time) 

• Contributory pension scheme 

• Flexible working 

• A wide range of training and development opportunities (we are an Investors in People accredited organisation) 

For further information, please find attached the Job Description. 

How to apply 

Please send an up- to-date CV with a cover letter of no more than 4 sides of A4 in total, detailing how you meet the requirements of the person specification. (Please note your covering letter and CV will need to be on the same document). 

Closing date for applications – Sunday 2nd March 2025 at 23.59. 

“We reserve the right depending on application numbers to close or extend the closing dates for positions, we would therefore recommend an early application” 

SOS Children’s Villages UK is part of a global federation, which exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. We are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.

We are now looking for a UK-based Senior Supporter Experience Officer for:

• Campaign & Content Management – Oversee retention campaigns, supporter materials, and content planning, ensuring effective engagement.
• Donor Journey Development – Plan and implement multi-channel donor journeys to enhance supporter experience and retention.
• Data & Insights – Use analysis and segmentation to improve donor engagement and campaign effectiveness.
• Supplier & Stakeholder Coordination – Work with internal teams, external agencies, and suppliers to deliver high-quality supporter communications.
• Compliance & Best Practice – Ensure all donor journeys and campaigns meet GDPR, fundraising regulations, and industry best practices.
• If you are a detail-oriented and self-motivated person, with excellent communication and multi-tasking skills, looking for an essential role within a friendly, flexible, and supportive team, then this could be for you!

To Apply

Please read the full Candidate Pack attached which contains the entire job description and person specification and submit a copy of your CV and a covering letter.

The deadline for applications is Monday 24th February, 9.00 am UK time. We reserve the right to close the application process early if a successful candidate is found.

Please note: The post-holder must be UK-based. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.

Role Overview

An extraordinary opportunity has come up to lead The Resilience Project’s next phase of growth. From start-up to scale-up, TRP is now looking for a dynamic leader to develop our offerings and oversee our international operations. The CEO will provide strategic leadership and direction to The Resilience Project, ensuring the organisation achieves its mission and strategic goals. This role is a unique blend of internally and externally focused responsibilities. For the latter, working alongside our Founder, you will act as the face of the organisation, building partnerships, securing funding, and ensuring that our programs continue to deliver exceptional impact. For the former, working alongside our COO, you will oversee the financial health of the organisation, iterate scaling infrastructure strategy and foster a culture of inclusion, innovation, joy and collaboration.

Responsibilities

• Strategic Leadership: Focus on scaling and strengthening The Resilience Project, particularly developing alternative revenue generating pathways, key partnerships and long-term sustainable funding mechanisms. From this, develop and implement a long-term strategy that aligns with the organisation’s mission, vision, and values. Lead the organisation in responding to emerging challenges and opportunities in climate justice, youth mental health, and resilience-building. Embody and model our values of courage, care, co-design, community, joy and inclusivity.

• Organisational Development: Build and nurture a high-performing team of international staff and volunteers. Foster a collaborative, inclusive, and empowering organisational culture. Work closely with the Senior Board to ensure effective governance and accountability.

• Financial Management: Working with the Finance and Fundraising Lead, develop and oversee budgets, ensuring financial sustainability and smooth cashflow. Diversify income streams through grants, partnerships, donations, and other revenue opportunities. Lead in the development and creation of additional revenue opportunities.

• Programme Oversight: Working with the Programmes Office, ensure the continued delivery and development of impactful initiatives such as the Resilience Fellowship Programme, community Programmes and workshops. Monitor and evaluate programme impact to ensure quality, effectiveness and relevance to the youth climate justice movement. Oversee our international expansion, leading on risk assessment and ensuring any development promotes sensitivity, inclusion, co-design and resilience.

• Partnerships and Advocacy: Build and maintain strong relationships with key stakeholders, including funders, partners, and youth organisations. Act as an ambassador for The Resilience Project, advocating for youth empowerment and climate resilience on national and international platforms.

• Communications and Fundraising: Oversee the organisation’s communications and marketing strategy to enhance visibility and engagement. Lead fundraising efforts to secure the resources necessary to achieve the organisation’s goals.

• Line Management: Act as line manager to Finance and Fundraising Lead, and Marketing and Communications Lead, overseeing workflow and monthly wellbeing check-ins.

Qualifications

Are you?

• A strategic thinker with a proven track record in leadership roles within the non-profit, social enterprise, or environmental sectors.
• Experienced in organisational management and team leadership, with a collaborative and empowering approach.
• Passionate about climate justice, youth empowerment, and addressing inner development and mental health challenges.
• Skilled in fundraising and financial management, with the ability to secure and diversify income streams.
• An excellent communicator, able to inspire and influence a diverse range of stakeholders.
• Committed to the values of inclusion, care, joy, courage, co-design, and community.

Essential:

• Proven experience in senior leadership roles within the non-profit, social enterprise, or environmental sectors.
• A strong track record of strategic planning, organisational management and team leadership.
• Exceptional communication and interpersonal skills, with the ability to inspire and influence diverse audiences.
• Experience in fundraising, financial management, and building sustainable income streams.
• A deep understanding of the youth climate justice movement, youth empowerment, and mental health challenges.
• Experience working with youth-led organisations or movements.
• Commitment to the values of inclusion, co-design, community, care, joy, courage and social justice.

Desirable:

• Knowledge of the global funding and philanthropy landscape, particularly in the environmental or mental health sectors.
• Understanding of the intersectionality of change work, and how to lead the organisation's services in a proactive manner that supports and empowers different demographics
• Experience of developing and implementing revenue generation beyond grants.
• Experience in scaling a non-profit or social enterprise internationally.
• Familiarity with monitoring and evaluation frameworks for non-profits.
• Working knowledge of platforms such as Asana, Typeform, Airtable, and Google workspace.

Additional Job Perks:

• The Resilience Project operates a 4-day working week
• Strong culture of personal development and pastoral support with the provision of mental health days, weekly organisational Unwind sessions and a monthly Pastoral session
• Networking with leaders in the climate, social enterprise and academic sectors
• Strong culture of work driven by peer-support and colleague celebration

How to Apply:

The link to this application can be found in our recruitment pack here: https://shorturl.at/YwuAk

About The Resilience Project:

People around the world are trying to cope with the climate crisis, extreme weather, burnout, isolation and climate anxiety. The Resilience Project is a youth-led organisation resourcing young people and leaders of all ages to become effective and resilient climate changemakers for a sustainable future. We enable people taking action for the planet to find their voice, people and power. Our vision is a resilient changemaking culture, where kinship and compassion are embedded within the fabric of changemaking communities.

Prospectus is delighted to be supporting our client as they look to appoint a new Director of Programmes – a key senior leadership role supporting with delivery of their new 5-year strategy at a vital time for oracy education

The organisation is the national oracy education charity. They exist to empower every child to use their voice to thrive in school, work and life. Their work with schools across the country transforms learning and life chances through talk by increasing access to a high-quality oracy education for those that need it most. Find out more about why oracy is so vital and the impact this charity has.

You will be joining the organisation at an extremely exciting time, both organisationally and in terms of opportunities for oracy in the education system. Since their founding 9 years ago, they have grown to be working with over 1,100 schools annually. In the Spring they will launch their new strategy for 2025-30, with a vision that every child will have access to a high-quality oracy education, in every school, every day. This includes the ambition to grow their network of Oracy Centres of Excellence from 44 to 600 by 2030. The charity has a highly engaged and ambitious team of c. 55 staff, and a projected annual turnover in the current financial year of £3.4m.

The Programmes Directorate (working closely with the Operations Directorate and the Learning, Impact and Influence Directorate) includes teams working on programme design, delivery and the member experience and success of Oracy Schools and Centres of Excellence. All directorates work closely together to make maximum use of evidence and technology in shaping services to schools. Strong relationships in the team, with schools and partners are central to the organisation and key to success in this role.

The successful candidate will be a pro-active, confident and collaborative leader with a deep understanding of the educational landscape, proven expertise in learning design and a track record of delivering high-quality and transformative programmes at scale. You will be a collaborative leader with the ability to communicate and engage with a wide range of stakeholders, both internally and externally. You will be passionate and driven by improving outcomes for children facing socioeconomic disadvantage and champion the power of oracy education to enable every child to thrive.

Live Webinar

A live webinar will be held, and recorded, on 12th February at 9:00am (GMT). This will be an opportunity to learn more about the role and the organisation's new ambitious strategy from the team, and allow candidates to ask any questions. Further details can be found here, as well as the option to register interes

If this description resonates with you, we encourage you to submit your CV in Word format as soon as possible. Suitable candidates will be provided with further details about the role, including a detailed job description.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application. 

The organisation

ImpactEd Group supports education and purpose-driven organisations to maximise their potential. We do this by helping our partners to be consistently impactful and operationally sustainable. The Group currently consists of:

• ImpactEd Evaluation, which works with schools, multi-academy trusts and education organisations, to analyse the impact of programmes, processes and interventions to help partners do more of what works and less of what doesn’t.

• ImpactEd Consulting, which offers strategic and operational support for its partners, to address challenges and underpin carefully managed growth.

• ImpactEd Philanthropy, supporting organisations seeking and providing funding.

• ImpactEd Data and AI, providing specialist support to manage the opportunities and risks of new technologies.

In addition to the practices, we are supported by several central functions, including research and external affairs, finance and operations, and our product team.

We are also home to The Engagement Platform (TEP).

The Opportunity

We are seeking an exceptional leader in research and evaluation to drive ImpactEd Group’s research strategy. Reporting to the Group Directors and Board, the Research Director will lead, design and represent high-quality research and evaluation outputs across ImpactEd Group, in support of our practices.

The Research Director will be responsible for overseeing research quality, outputs and methods across the Group. This role is ideal for an individual with a strong track record in research leadership, evaluation, and research partnerships. You will bring a pragmatic, evidence-based approach to research and implementation, with a deep understanding of the education sector.

Working across our practices, the Research Director will design methodologies for Targeted Research and Action Projects, support complex research partnerships and quality assurance. This will likely include, but not be limited to, research and evaluation design and delivery on key projects across our practices, supporting the delivery of Targeted Research and Action Projects, development and delivery of training for colleagues in research methodologies, reviewing proposals and reports, designing and leading research-based engagement with the sector (e.g. programme of webinars), writing articles, and representing the Group at events.

Alongside this, the successful candidate will play an active role in business development, bringing in revenue to the Group through lead generation, tender applications, and high-quality proposal writing and project design. As well as sitting on the Group Leadership Team, the Research Director will sit on the Practice Board of ImpactEd Evaluation, where they will support the practice leadership in the development of methodologies and training that will position the practice as the first port of call for education leaders who want to understand the impact of their work.

Job Title

Senior Grants Lead (maternity cover)

Salary

£54,000 - £58,000 per annum depending on experience

Location

Remote first within the UK. We work primarily from home but also have an office available in Central London for quarterly in-person team days and quarterly Full Fact-wide in-person meetings. You can expect to travel to the office at least 8 times per year. 

Reporting to

Head of Development, Caroline Gellatly

Employment Type

Fixed term contract maternity cover for 9 to 12 months.

We are happy to talk about flexible working. This is a full time position but we’re open to candidates who wish to work 4 days per week. 

Application Closing Date

10am on Monday 03 March 2025

Introduction to the role

“Working at Full Fact is such a joy - the fundraising team are supportive, ambitious and positive.”

We are in danger of entering an era in which none of us believe anything we read, see or hear. Misinformation and disinformation have been identified by the World Economic Forum as the greatest global risk we face over the next two years. Bad information promotes hate, damages health, and hurts democracy.

Full Fact is an independent, impartial charity that fights for a world where we can trust the information that shapes our lives. Every day, we fact check harmful claims from politicians, the mainstream press, or on social media. We have created world-class AI tools to help us do this, which we license to fact checkers in 26 countries, including some of the most difficult places in the world for fact checking. We are a national and global player, using what we learn to push for policy change in Westminster and in Silicon Valley. 

We are looking for a dynamic, cause-driven Trusts and Foundations fundraising leader to join us in the fight against bad information.

This role will lead our Trusts and Foundations programme, working from an existing £1m+ pipeline of major UK and international funders, as well as identifying and approaching potential new supporters. You will be creative and innovative in seeking out new opportunities, as we are looking to expand our fundraising into new areas of fact checking, such as climate misinformation and support for US fact-checkers. You will thrive on working with a range of colleagues and senior stakeholders to pull together information and develop compelling proposals for complex issues and projects. 

Reporting into the Head of Development and line managing a Trusts Manager, you’ll be part of a successful and supportive team, with a commitment to recognising and developing people’s talent.

You will play a crucial role in holding our political leaders to account, countering the spread of dangerous misinformation online, and fuelling the development of AI tools for social good around the world. 

If you are interested in applying but not sure you have all the skills, please do apply. We are open both to supporting learning on the job and to rearranging tasks within the team to suit the skillsets of the best applicant

Job Definition

• Lead on the Trusts and Foundations fundraising strategy and pipeline management.

• Identify and pursue new funding opportunities at the six- and seven-figure level.

• Provide excellent stewardship to existing funders, ensuring compliance with their grant requirements and producing impact reports and cases for renewal. 

• Lead on the accurate and timely recording of funder data, approaches and team KPIs via the pipeline and Salesforce CSR.

• Provide leadership and management of the Trusts and Fundraising team, through direct line management of the Trusts Fundraising Manager, and supporting the Philanthropy Officer in managing her Trusts portfolio. 

• Monitor and learn from best practice in Trusts and Foundations fundraising across the sector, sharing knowledge with colleagues and board members.

Outcomes

• Drive £1m+ of income generation. 

• Work across Full Fact, particularly with the Editorial, AI and Operations teams, and with external partners to craft complex proposals and deliver successful six- and seven-figure grant applications.

• Working with the Head of Development, produce regular financial reports and projections for the Trusts and Foundations income stream.

What we are looking for from you

Political impartiality and sensitivity:

• You act with integrity and you’re happy to commit to Full Fact’s ethos and the seven principles of public life.

• You are committed to the political neutrality of our work and have a good understanding of impartiality (please see the rules on our website).

• Strong understanding of public debate in the UK and sensitivity to the political context we work in.

• You understand that part of Full Fact’s work is being a watchdog, that it can attract hostile attention, and how to manage these risks and support your team while standing firm for our principles.

Job skills/competencies

Fundraising skills:

• Extensive experience in high-value trusts and foundations fundraising, with a proven track record of moving funders through every stage of the fundraising process to secure six- and seven-figure grants.

• Experience in writing successful multi-year grant applications, and managing funder relationships over time. 

• Experience in managing complex proposals, working with multiple internal and external stakeholders to determine the scope of a proposed project for funding, and with funders/partners outside of the UK. 

• Experience of setting budgets and reporting on financial progress.

• Knowledge of the Trusts and Foundations landscape and key grant-making bodies, both in the UK and internationally.

• Experience of working with CRM systems to support high quality relationship management, preferably Salesforce.

• Awareness of the Code of Fundraising Standards, data protection regulation and other regulatory requirements.

Management skills:

• Commitment to recognising and developing people’s talent.

• Understanding of the value of open, inclusive, and diverse teams and a proven commitment to building a team where people feel empowered and valued.

Personal skills/competencies

• Able to communicate persuasively in person and in writing.

• Able to build internal and external relationships with integrity and empathy.

• Able to analyse and process large amounts of complex information, and identify the most relevant aspects to funders.

• An organised and proactive approach to work.

• Committed to seeking and giving constructive feedback that strengthens the whole team.

What we offer

Starting salary of £54,000 - £58,000 per annum depending on experience.

Workplace Pension

Generous holidays:

• 25 days holiday plus bank holidays. 

• In addition, we close the office for a period between Christmas and New Year. 

• Day off for moving home.

Comfortable, centrally located London office with good transport links.

Employee Assistance Programme.

How to apply

Upload your CV and cover letter to our recruitment portal by 10am on Monday 3rd March 2025.

Our recruitment platform will remove identifying details such as email addresses to allow us to sift applications anonymously

Before applying, please read the requirements we place on staff to protect Full Fact’s independence and non-partisanship.

How the application process will work

We want to see you at your best to understand your strengths and the contribution you could make at Full Fact with strong support, including for your learning and development. We also want to make sure that we use your time well during this process and don’t ask for more from you than we need to. We will make any reasonable adjustments we need to make to this process to help ensure you can perform at your best. For more information about this before applying, please contact us.

The interview panel will be the Head of Development, the Fundraising Consultant, and a non-fundraising colleague. The process starts off with an anonymised covering letter and CV. This will be read by at least two people to produce a shortlist for interview.

The first round interviews will be a phone (not video) interview, lasting no more than half an hour, at a time that’s convenient for you. We will record it so at least two people can review each interview to decide who we invite back for the second round. The recordings will be deleted at the end of the process.

The second round will include a structured interview and a timed task which assumes no prior knowledge. The task can be completed prior to the interview, at a time that most suits you. 

The interview will be with the full panel by video and last no more than an hour. We’ll tell you everything you need to know to prepare, including anything we’d recommend reading in advance.

​Bring Your Salesforce Expertise to a Role that Makes a Difference

Charity People are proud to be working in partnership with a UK-wide charity that brings the comfort of therapy animals to people in hospitals, schools, care homes, and more on their search for a Sales Force Coordinator.

Location: Home-based with occasional days in Head Office (Chalgrove)
Hours: Part time - 20 hrs per week
Salary: £35,000 pro rata (£20,000 actual)
Reports to: Chief Operating Officer
Benefits: 28 days pro rata + pension scheme

About The Organisation

We are working with a UK-wide charity that brings the comfort of therapy animals to people in hospitals, schools, care homes, and more. With 5,000 volunteers, they make a difference by improving mental health and wellbeing through the power of animals. The organisation is continuously improving its technology to enhance the experience of its volunteers and the impact of its work.

As the Salesforce Coordinator, you'll play a vital role in managing and developing the organisation's Salesforce platform to support the growth of their volunteer management system, their new portal, and future fundraising initiatives.

Role Overview:

You'll work with external partners and internal teams to customise, maintain, and enhance the Salesforce CRM system, helping the organisation reach its full potential. You'll ensure smooth operations, oversee system developments, and provide training and support to users. This is an excellent opportunity for someone with Salesforce experience who is excited to make a tangible impact in the charity sector.

Key Responsibilities:

• Support CRM development projects with external Salesforce partners, ensuring timely delivery.
• Customise Salesforce to meet the organisation's specific needs, including creating fields, objects, workflows, and reports.
• Produce and maintain dashboards to monitor activity and performance.
• Assist in implementing new Salesforce features, working closely with stakeholders to understand requirements.
• Maintain and document Salesforce processes and procedures.
• Administer the Salesforce database, ensuring data integrity and managing user accounts.
• Provide training and ongoing support to users on Salesforce functionality.
• Troubleshoot and resolve Salesforce configuration and data issues.

About You:

You're a Salesforce professional with a passion for using technology to drive change. If you have experience in Salesforce administration, customisation, and troubleshooting, we want to hear from you. Your proactive and self-motivated attitude will ensure you thrive in this role, balancing multiple priorities in a fast-paced environment.

Essential Skills:

• 2+ years of experience in Salesforce Administration.
• Proficient in Salesforce configuration, customisation, and administration.
• Experience with Salesforce NPSP and Experience Cloud (advantageous).
• Strong communication skills with the ability to engage stakeholders at all levels.
• Experience in training and supporting a diverse range of users.
• Ability to work independently and manage multiple priorities effectively.

You'll be an integral part of the organisation's mission, ensuring their systems are working seamlessly to support volunteers and drive positive change.

How to Apply:

If you're ready to make an impactful difference, then we want to hear from you. Please send your CV to Priya Vencatasawmy at Charity People for further details of the application process.

Closing Date: 7th March

First-Stage Interviews (in-person): Week commencing 17th March.

Charity People actively promote equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Use your business leadership skills to nurture the spiritual growth, personal development & social responsibility of children & young people.

About us

We are a provider of creative digital content for Catholic schools throughout England and Wales, with an ambition to expand our work into new areas. We use story - drama, narration, personal testimony - to speak to the hearts and minds of children and young people about the issues that most matter to them and most impact their lives. Presented through a Catholic lens, our programmes help pupils to navigate the complexities they experience growing up.

Our vision is a world where children and young people, alongside their teachers and parents, discover ‘life to the full’. Our mission is to nurture spiritual growth, personal development and social responsibility by sharing inspiring creative content through a Catholic lens. And our values flow from respect for the innate dignity and worth of every person, made in God’s image. 

The Role

We now seek a Director of Business and Finance to join our small Senior Leadership Team and provide business leadership to the next phase of our growth. We are fortunate to have a strong business model that is underpinned by a team of 12 fantastically talented staff. Your role will be to ensure that organisational decision-making and growth is guided by strong financial thinking, principles and planning, and strategic discipline.

The Person 

You will bring business leadership experience in an organisation at least of similar size and complexity, ideally in a growth context. You'll enjoy working in a rigorous but vibrant, creative culture, and will have a clear and demonstrable appreciation for the Christian and/or Catholic tradition and what it offers. This will lead to a passion for bringing the depth and richness of the Catholic vision to our culture and for helping children, young people, teachers and parents discover how to 'live life to the full'. 

If this sounds like you, please see the job pack attached and consider applying. Application deadline is 14th March 2025.

Civitas Recruitment are delighted to be working with a fantastic, pioneering organisation dedicated to supporting the unique needs of converts to Islam across the UK. The Convert Muslim Foundation aims to provide essential support, resources and training for organisations working with new Muslims. An exciting opportunity exists for a CEO to join the team. As CEO, you will provide visionary leadership to advance the organisation's mission of supporting the convert Muslim community in the UK. The post holder will work closely with the Board of Trustees to shape the charity's future, oversee day-to-day operations and strengthen partnerships with key stakeholders to enhance the overall reach of the foundation and achieve its vision. This is a full-time, 2-year contract, home based within the UK.

Who are we looking for?

Ideal candidates will have experience in a senior leadership role within a charity or community organisation, or the non-profit sector. You will have experience in strategic planning and implementation with a track record of achieving consistent organisational growth. You will have proven ability to build and maintain relationships with diverse stakeholders including funders, partner organisations and government bodies. You will have good experience in the areas of fundraising, budgeting, and financial resource management as well as excellent interpersonal, communication and advocacy skills. A meaningful understanding of challenges faced by convert Muslims in relation to Islamic faith and traditions is also essential for the role.

If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged as we will be reviewing on a rolling basis.
 

At Unlock we want to ensure that people with criminal records have access to the best quality support possible.

We have our website which receives over 1.5 million visits, and our helpline with nearly 10,000 contacts every year; now we want to take this support out into communities to make sure our expertise gets to everyone who needs it. With over 12.5 million people affected by a criminal record and with this number growing, we know our service is even more important than ever.

We want to build a network of community organisations that are connected to Unlock and have access to specialist training in supporting people with criminal records. This new role is pivotal to achieving the vision of Better Advice for All.

If you’d like to be part of this vision and the role fits with your skills and experience, we look forward to your application.

Job Title: Quality and Safeguarding Officer
Contract: Permanent
Salary: £28,100
Hours: Full time (36 hours per week). Flexible working options available
Reporting To: Quality Improvement Specialist
Manages: N/a
Location: Remote with occasional travel to the Leicester head office and other locations, where required.

About Home-Start UK

Home-Start is a federated charity consisting of a central national office – Home-Start UK - and 177 geographically dispersed local Home-Start organisations, all working together under the same identity.

We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.

About The Role

Home-Start UK is looking for a Quality and Safeguarding Officer to support our quality assurance (QA) programme and help ensure high standards of safeguarding practice across our network of Home-Start charities.

As part of our Quality team, you will play a key role in coordinating QA reviews, supporting our QA self-assessment programme, and overseeing policy reviews. You will also help facilitate our Quality Reference Group (QRG), Safeguarding Forum, and Trustee Safeguarding Training.

In this role, you will provide safeguarding support by responding to queries, liaising with Home-Start charities, escalating concerns to a designated safeguarding lead, and promoting best safeguarding practices across the network.

If this sounds like your type of challenge, we’d love to receive your application.

Closing date for applications is Friday 7th March, 5pm.
Interviews will take place virtually on the 18th and 19th March 2025.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Home-Start UK is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability.

Candidates will also be sent the interview questions ahead of their interview so that they may fully prepare. Appointments will be based on merit, following an open and clear selection process.

Home-Start UK, a charitable company limited by guarantee. Company No. 5382181. Charity No. in England and Wales 1108837 and in Scotland SCO39172.

No agencies please.

JOB TITLE: Head of Income & Engagement

REPORTING TO: Chief Executive

WORKING HOURS: 37.5 hours per week (including occasional evenings and weekends)

LOCATION: Reuben’s Retreat offices at Glossop & Ashton-under-Lyne

SALARY: £34,515

OVERVIEW

Born from the loss of Reuben Michael Graham in August 2012 at just 23 months old, Reuben's Retreat is a charity offering practical and emotional support to families of child loss and families who have a child living with medical complexities. Our Retreat is a sanctuary offering a space for families to relax, recharge, remember and rebuild and our aim is to relieve the distress of these families, walking side by side with them on their journey.

MAIN PURPOSE OF POST

• To work with the CEO and senior leadership team to create and implement the fundraising and engagement strategy for the organisation.
• To report to the CEO and Board of Trustees on the progress and delivery of the aims at regular intervals to be agreed with the CEO and to the Board at the agreed and planned Board meetings.
• To be responsible for all aspects of income and ensure the charity achieves the annual budget.
• To manage costs to ensure the charity remains financially secure and able to deliver its strategic aims.
• To lead the fundraising team and ensure the day-to-day effectiveness of our income generation and engagement programme.
• To ensure the organisation operates within charity law and appropriate codes of practice.
• To be an ambassador for the charity to all donors delivering the key messages as agreed with the CEO.

DUTIES AND KEY RESPONSIBILITIES

• To work with the CEO set and regularly review annual budgets for income.
• To achieve agreed fundraising targets from new and existing partners and contribute to the achievement of charity-wide fundraising targets.
• Manage and support a team of five fundraising professionals, ensuring they are motivated, effective, and aligned with the charity’s strategic goals
• Ensuring effective communication with the team in a timely manner through various channels, including (but not limited to) one to one, performance reviews.
• To identify and develop new funding streams including corporate donors, community supporters and potential grant opportunities.
• Ensure marketing and promotional activity is on brand and has clearly defined targets and income goals.
• To secure opportunities to reduce costs and procure donated or discounted goods, materials and services.
• To nurture and maintain existing relationships with key contacts to retain support.
• To lead on the development of inspiring fundraising campaigns, appeals and content for distribution across all social media platforms.
• To review and develop activity through all social media platforms to expand audience.
• To develop donor database and ensure data is captured accurately and appropriately ensuring GDPR and other guidance is adhered to at all times.
• To attend networking events to promote Reuben’s Retreat.
• To lead the fundraising team in ensuring that all donations and income streams are correctly recorded, tracked and gratefully received.
• To oversee the organisation of events by the fundraising team ensuring all events are properly supported and appropriate plans are in place to ensure that all interactions with us are professional and memorable.

ADDITIONAL RESPONSIBILITIES

• Adhere to all of the charity’s professional standards, policies and procedures.
• Uphold ethical and professional standards and behaviour.
• Carry out additional reasonable duties as may be required which are commensurate with the nature of the post to meet the wider needs of Reuben’s Retreat.

This job description does not attempt to describe all aspects of the role to be performed, but indicates the general role required of the post holder. The description of the job is as it is presently constituted. It is the practice of Reuben's Retreat to examine job descriptions from time to time and to update them to ensure they relate to the job as then being performed, or to incorporate whatever changes are being proposed. This will be conducted in consultation with the post holder.

PERSON SPECIFICATION

[E] Essential criteria

[D] Desirable criteria

We expect the successful applicant to demonstrate how they meet our values:

• Authentic
• Compassionate
• Trusted
• Unique

EXPERIENCE

• At least two years’ experience working in a similar role [E]
• Significant proven ability in income generation and supporter engagement [E]
• Proven ability of achieving financial targets and keeping financial records [E]
• Experience in developing and implementing policies and procedures [E]
• Financial management and budgeting experience [E]
• Experience of leading, supporting and motivating staff in an environment of development and change [E]
• Proven ability of building relationships: establishing and maintaining positive working relationships with others, both internally and externally to achieve the strategic aims of the organisation [E]
• Practice in managing projects on your own from start to finish [E]
• Experience of working with children’s or families support services [D]
• Understanding of GDPR and its impact on charities [D]
• Experience of managing a broad operations function, preferably within the charitable sector [D]
• Proven track record of procuring donated or discounted goods, materials and services [D]

SKILLS/KNOWLEDGE

• Degree level or equivalent [D]
• Ability to plan and organise a varied and busy workload, including handling conflicting priorities and meeting tight deadlines [E]
• Exceptional written and verbal communication skills with the ability to write reports, presentations, proposals and correspondence [E]
• Excellent IT skills, including Microsoft Office suite and social media [E]
• Organisational, planning, time-management and administrative skills [E]
• Full driver’s license and own car with regular travel within the local geographical region (and occasionally further afield) [E]
• Knowledge of compliance with Companies House, Charity Commission and other regulatory requirements in relation to income generation and engagement [D]

PERSONAL QUALITIES

• Warm, friendly and approachable character [E]
• Ambitious, self-motivated and target driven [E]
• Able to work independently and act on own initiative [E]
• Enthusiastic, confident, positive and self-motivated [E]
• High degree of integrity, tact and brand spirit [E]
• Resilient and highly organised with an ability to work to deadlines and multi-task [E]
• Discreet and confidential [E]
• Tactful, tolerant, flexible attitude [E]
• Treat colleagues and beneficiaries with dignity and respect [E]
• An empathy with the needs of families of children living with medical complexities and those bereaved of a child [E]
• Ability to work well under pressure and manage competing priorities effectively [E]
• Able to work outside of normal office hours as required, including evening and weekend work [E]
• Access to own vehicle and driving license [E]

Job Types: Full-time, Permanent

Pay: £34,515.00 per year

Benefits:

• Additional leave
• Company events
• Company pension
• Free or subsidised travel
• Health & wellbeing programme
• On-site parking
• Referral programme
• Sick pay

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Glossop, SK13 7BQ: reliably commute or plan to relocate before starting work (required)

Work Location: In person