Operation Manager Jobs in Greater London

The Ripple Pond supports adult family members of physically and/or psychologically injured British Armed Forces personnel and veterans.

We value your individuality, skills, professionalism, and passion for making a difference in this role.

We don’t measure candidates by age, gender, background, accent, community, sexual orientation, or heritage.

We understand that few people will arrive fully equipped to meet every requirement of this role on day one.

What matters is that you are an excellent communicator- someone who listens well, manages time effectively, and demonstrates resilience.

You must be comfortable discussing challenging topics, this includes facilitating conversations around issues like addiction, mental health, suicide, menopause, domestic abuse and the complexities of family life.

Please note: The Ripple Pond is more than a charity - it’s a dynamic, supportive community that transforms lives. We thrive on care and exceptional communication, and we need someone who shares these values.

Key Responsibilities:

• Onboarding new Members (service users), understanding their needs, and providing tailored support.
• Delivering services primarily online/remotely, with occasional travel for networking, building partnerships, and attending events or meetings.

What We Offer:

As an organisation committed to accessibility, inclusion, and social mobility, we’ll support your well-being and professional development throughout your employment.

However, this role is intensive. Success requires inner strength, adaptability, and mental resilience.

Encouragement to Apply:

We view applicants as well-rounded individuals. If this role resonates with you but you’re concerned about gaps in your CV, qualifications, or experience, we encourage you to apply. We care about your potential as much as your background.

NOTE: Please ensure your covering letter explains how you meet the roles requirements as outlined in the Job Description and Person Specification Document (Attached)

We are recruiting a part-time (16 hours per week) Data Management Officer to join our supportive team who are committed to making life better for Manchester’s unpaid carers. This post is an ideal opportunity for someone passionate about data, who enjoys working as part of a team and wants to use their skills within a small charity.

We are looking for someone experienced in data management, who can organise, maintain and develop our information systems, and produce reports for different audiences.  You might also have some experience supporting reporting and evaluation for a community or charitable organisation, but this is not essential. What is essential, are strong skills in Microsoft Excel!

This is a remote working role and can be worked flexibly, with a limited number of fixed online meeting dates during the month. There may be very occasional in person meetings in Manchester, primarily central Manchester. Your office/admin base would be your home address.

We offer training opportunities, flexible working and a generous leave entitlement. 

This is a permanent position.

The deadline for applications is Tuesday 4th February 2025 at 9am. Interviews will take place on Wednesday 12th February 2025. We will contact successful applicants by email.

We are unable to accept CVs.

We welcome applications from everyone irrespective of sex, sexual orientation, gender identity, ethnicity, faith and religion, disability and age. Appointment will be made on merit alone.

If you are disabled we will support you throughout the recruitment process with reasonable adjustments required.

Thank you for considering Manchester Carers Forum!

Heard is a multi-award-winning charity seeking an experienced finance manager to join our team.

For 15 years, we’ve inspired content and communication that shift public perspectives and promote action on issues such as poverty, climate change, migration, domestic abuse, and more.

The finance manager role will be pivotal in ensuring our financial health and supporting our mission. We’re looking for someone with strong management accountancy skills and charity sector experience to oversee budgets and forecasting, ensure robust financial systems, and maintain exceptional management accounts.

You’ll work closely with our ceo, executive team, and programme leads whilst being supported by the operations and finance coordinator. Additional support from a part-time bookkeeper can be discussed.

If this sounds like the opportunity for you, apply now to help Heard continue changing hearts and minds!

Overview

• Job type: 0.6 - 0.8 FTE (i.e. equivalent of three or up to four days a week, flexible for the right candidate)

• Location: Optional - remote, hybrid, or office-based

• Staff benefits: 7.5% pension contribution and salary sacrifice scheme | 30 days holiday (pro rata) plus bank holidays, a day off on your birthday, quarterly development days & days off between Christmas and New Year | mentoring scheme | annual training budget | hybrid working

• Salary/Pay: £38,560 - £44,630 pro rata (dependent on experience)

• Reports to: CEO

How to apply: Complete the application form via our website. You’ll need to have or set up a Google account, be asked to submit a CV, and answer a few short application questions.

Please see the job pack for full details.

Location: Remote (with occasional travel for events/meetings)
Salary: £40-£45k pro rata
Hours: 28
Job Type: Part time
Contract Type: Permanent

Role Purpose:

This role oversees a team of community support workers and volunteers, ensuring smooth day-to-day operations. As part of a small, dynamic team, the Service Delivery Manager will contribute to fundraising, communications, and event management, while supporting the Director of Operations, Engagement, and Services in executing strategic priorities.

Key Responsibilities:

Operational Management

- Oversee the daily operations of community support services, ensuring the effective delivery of support to individuals affected by MCAS.
- Lead and manage a large team of volunteers, working with the HR team to coordinate recruitment, onboarding, and ongoing training to maintain high service standards.
- Support core functions including fundraising, communications and events, to ensure operational efficiency and delivery of integrated campaigns.
- Monitor and evaluate service delivery, ensuring that objectives and key performance indicators (KPIs) are met and that the charity complies with relevant regulations and best practices.
- Assist in the development and implementation of operational policies, procedures, and systems to streamline processes and enhance service quality.

Team Leadership & Volunteer Management

- Provide day-to-day support and supervision to community support team, offering guidance, performance management, and development opportunities.
- Act as the primary team manager for volunteers, ensuring they receive support to feel valued, supported, and engaged in their roles.
- Organise regular volunteer meetings and training sessions to ensure alignment with our client's mission and objectives.
- Support volunteer retention and recognition efforts.

Fundraising, Communications & Events

- Work closely with the Director of Operations to support fundraising initiatives, including donor engagement, event planning, and community outreach activities.
- Contribute to the development and delivery of communications campaigns, ensuring consistent messaging across all channels.
- Assist in the planning and execution of events, including community support activities, fundraising events, and awareness-raising initiatives.

Collaboration and Stakeholder Management

- Develop and maintain relationships with key stakeholders, including service users, volunteers, healthcare professionals, and partners.
- Collaborate with the wider team to identify opportunities for service improvement and growth.
- Represent our client at external meetings, events, and networking opportunities to raise awareness of the charity and its work.

Person Specification:

Essential:

- Proven experience in operations management, preferably within a charity or community services setting.
- Experience managing and supporting volunteers and/or staff.
- Strong leadership and people management skills, with the ability to motivate and engage a team.
- Excellent organisational skills with the ability to multitask and manage competing priorities in a fast-paced environment.
- Strong communication skills, both written and verbal, with experience in stakeholder management.
- A collaborative and flexible approach, with a willingness to support multiple functions such as fundraising, comms, and events.
- Proficiency in using Microsoft Office, project management tools, and CRM systems.
- Commitment to the mission and values of our client.

Desirable:

- Experience in fundraising, communications, and/or event management.
- Knowledge or lived experience of Mast Cell Activation Syndrome or experience working within the healthcare or chronic illness sectors.

Benefits:

- Flexible working hours and remote working options.
- Professional development opportunities.
- Being part of a passionate and supportive team dedicated to making a difference in the lives of those affected by MCAS.
- 8% pension contribution
- Christmas closure
- 25 days annual leave plus bank holidays (pro rata)

Bringing the Mast Cell Activation Syndrome community together

Our client is a small UK rare disease charity. Our client established at the end of 2015 to respond to Mast Cell Activation Syndrome (MCAS). MCAS is a crippling, unpredictable and frightening condition affecting the immune system. Sufferers from MCAS have “wrongly programmed” immune systems that react to a wide range of triggers including food, drink, stress, temperature and many others. The effects range from unpleasant allergic reactions, through to an overall debilitation resulting in people being unable to leave their houses. It was first recognised internationally in 1990, with a set of diagnostic criteria agreed in 2011, but is little known or understood in the UK, where incidence seems to be increasing. Here patients can wait 3-5 years for a diagnosis, often receive very little knowledge or help from within the medical establishment and can find themselves in a frightening limbo.

Their mission is to provide support for MCAS patients & their families; to bring the MCAS community together and create a cohesive voice; to lobby for awareness, universally available diagnosis and the best possible care for MCAS patients; and to inspire increased research into mast cell activation and related conditions, to improve understanding and treatment.

REF-218976

Vogue College of Fashion
Finance Manager
£55,000 - £60,000
Permanent, Full-time
Office based in Bedford Square
Closest stations Russell Square, Goodge Street & Tottenham Court Road

Vogue College of Fashion is a respected institution dedicated to nurturing the next generation of fashion professionals through high-quality education and strong industry connections. Known for its focus on fashion design, business, and sustainability, the College prepares students for successful careers in a dynamic and ever-evolving industry.

As part of its commitment to educational and professional excellence, Vogue College of Fashion is seeking a skilled and experienced Finance Manager to oversee its financial operations. This role offers the opportunity to contribute to the College’s continued growth and success by ensuring sound financial management and strategic financial planning.

In this key position, you will be responsible for preparing financial statements, managing external audits, and ensuring compliance with relevant financial regulations. You will also oversee budgeting, forecasting, and capital project financing while working closely with senior leadership to provide valuable financial insights. This is a chance to play a crucial role in supporting the College’s mission through effective and responsible financial management.

About the Role

• Prepare monthly management accounts pack
• Conduct a review of actuals vs budget with the Finance Director and provide a draft variance analysis
• Upload monthly information into the consolidated USD report for BrandEd
• Review and report royalties to brand partner
• Prepare monthly reconciliations and journals for review by the Director of Finance 
• Review and sign off month end reconciliations and journals of other staff.
• Act as main point of contact with external auditors
• Lead on the statutory audit process
• Assist in the preparation and filing of the annual statutory accounts 
• Assist the Finance Director with the annual budgeting process in conjunction with the timelines and requirements of BrandEd
• Preparation of financial forecasts
• Arrange/conduct monthly stakeholder meetings to discuss financial performance
• Preparation and filing of quarterly VAT returns
• Preparation and on-going compliance in relation to the PAYE settlement agreement (PSA)

Who are we looking for?
We are looking for an experienced finance professional who combines strategic insight with operational expertise. You will have:

• A formally qualified accountant or qualified by experience accountant
• Relevant and appropriate experience in finance and management accounting obtained in a complex organisation
• An excellent communicator who is able to influence at all levels within the organisation
• Ability to work on own initiative, assess priorities and be proactive.
• Experience working in Higher education or similar setting desirable

Next Steps?

Vogue College of Fashion are fully open to sector experience. As such we welcome candidates from industry, charity or practice backgrounds.

Vogue College of Fashion are happy to partner with Allen Lane and Iain Slinn in the recruitment for this role. For a further discussion, please reach out to Iain.

Resurgo’s mission is to inspire and equip organisations to bring about ambitious and sustainable social change through our expertise in coaching, impact management and programme delivery. We’re a bold and innovative organisation with the ambition to transform society.

We’re looking for a new Senior Corporate Partnerships Manager to join us for this London-based role. This is an exciting opportunity for someone to scope and develop a new strategic programme to secure high-value income-generating charitable partnerships to help reach more young people. 

 

We believe each young person has huge potential. If you do too, and you have the skills and heart to see their lives transformed – join us.

The important stuff 

Location: Hammersmith, London

Contract: 2-year fixed-term, Full-time

Hours: Monday - Friday, 9.30am-5.30pm with some out-of-hours work needed for events such as our Spear Celebrations

Salary: £40,000 - £45,000

Closing date: Friday 24th January, 09.00am (We are interviewing on a rolling basis and might close the application early if we find the right candidate).

Interviews: Interviews to commence from Wednesday 5th, February

Application pack: Have a look at our application pack for more information about the role and Resurgo

Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process.

Contact us for any enquiries regarding accessibility.

Resurgo has been named one of the UK’s Best Places to Work by The Sunday Times. 

In this role, you’ll be responsible for:

Research and Development

• Work with the Head of Corporate Partnerships to scope and develop a new strategic programme to secure high-value income-generating charitable partnerships to help reach more young people
• Work with key corporates to inspire them and better understand the kind of offer that might be attractive to them
• Identify and research opportunities to build new six-figure, multi-year partnerships with corporates to support targeted Spear Centres around the UK

Pitching

• Develop tailored partnership proposals for each prospective corporates, including volunteer engagement opportunities and funding requests
• Provide specific funding projects, budgets and other financial information as required
• Meet with individual potential partners to present and promote the overall work of Resurgo and the benefits of corporate partnerships and represent Resurgo and the team at community and industry events
• Work with the Corporate Partnerships team and Resurgo Communications team to assist in developing tools, collateral, campaigns and messaging to reach prospective corporates and increase brand awareness

Account Management

• Once established, manage existing relationships with high-value Spear Centre corporate partners, devising a partnership plan for each and ensuring they are appropriately stewarded
• Work with the Corporate Partnerships Executive to utilise volunteering opportunities to increase engagement among corporate partnerships
• Maintain high levels of engagement with corporate partners through meetings, regular updates and timely reports, at a level appropriate to their considerable investment.
• Maintain accurate paper and electronic records for all corporate prospects and partners
• Assist in training and equipping the sponsored Spear Centre to take part in stewarding the corporate partnership on a long- term basis

Active participation in and support for Resurgo’s team and mission

• Help build and develop Resurgo’s ethos and Christian life as a team member including leading and contributing to daily team prayer meetings as an integral part of Resurgo’s operation and for the success of its mission.

This role will suit you if:

• A practising Christian who is passionate about personally representing the Christian values of Resurgo and committed to Resurgo’s mission to transform society.
• Passionate about connecting and engaging with corporate partners to ensure we can continue to support young people facing serious barriers to achieve sustainable employment
• Proven ability to raise funds, develop business partnerships or drive sales. Excellent client management using CRM tools such as Salesforce are desirable
• An excellent communicator with strong relational skills and the confidence and ability to develop a rapport with and positively influence a variety of people from diverse backgrounds in the corporate space
• Excellent writing skills, attention to detail and accuracy, including the ability to produce compelling proposals for a professional, corporate audience
• Demonstration of leadership capabilities; proactive, responsive and a self-starter. Ability to manage multiple priorities to meet targets and deadlines. Strong numerical, reporting and organizational skills, including the ability to establish appropriate and effective processes and structures

You can expect:

• A genuine commitment to upskilling you through impressive training opportunities
• Excellent staff development and training opportunities, including our 5-day Coaching for Leadership (valued at £3,000)
• A fun, supportive culture where you are encouraged to bring your authentic self to work
• A worshipping community, where you can pray and worship with your colleagues
• 28 days annual leave (including Christmas Gift Days) plus bank holidays
• Summer and autumn staff conference days, plus a two-night Christmas retreat
• Vitality Health Insurance Benefit

A couple of things to note:

This role requires occasional evening work, for our termly Spear Celebrations (where we celebrate our trainees as they complete the initial six weeks of the programme)

We are looking for a dynamic, confident individual with skills and expertise in marketing and communications to take an active and leading role in raising our profile, promoting our services, demonstrating our impact and managing targeted campaigns and initiatives.

You will be a passionate advocate of children’s literacy, with a strong background in digital media, able to create engaging content and communicate effectively and creatively across multiple platforms, telling our stories and demonstrating our impact.  You will be experienced in creating, running and evaluating marketing campaigns and initiatives, confident in your own abilities, with a creative flair and eye for opportunity.

You will see first-hand how our projects work and the impact reading for pleasure makes and play a key role in telling our stories and increasing our reach and support.

In return, we offer a varied role in a small friendly team, with an exciting blend of strategy and delivery which you can shape and make your own; a flexible approach; and training and development opportunities.

MAIN RESPONSIBILITIES & DUTIES

MARKETING & DESIGN

• Lead impactful marketing campaigns, from concept to execution, across multiple channels.
• Monitor campaign progress, analyse data, and implement strategies to boost engagement and conversion.

· Manage Google AdWords – develop and optimise our AdWords campaigns.

• Develop innovative approaches to increase brand awareness and support.
• Collaborate with colleagues in Volunteering, Delivery and Fundraising to create integrated campaigns for those areas.

· Work with colleagues to create in-house design elements using Canva and/or InDesign for online and offline documents including - flyers, adverts, reports, Annual Review.

· Draft and coordinate content for, and manage the creation of, a quarterly newsletter to our list of subscribers.

· Act as brand custodian for the charity – ensuring staff and partners are adhering to Brand Guidelines.

COMMUNICATIONS

· Monitor all Marcomms channels including the website for engagement and activity – keeping a record and producing a quarterly report.

· Be responsible for the Charity’s website, working with our external digital partner to maintain and develop content and functionality and improve accessibility and reach.

· Collaborate with our delivery and volunteer team to co-create “on-the- ground” content from our projects each month (images, GIFs, video, copy) for publishing across our social media channels.

· Manage a monthly digital content plan – developing and scheduling content according to key dates in the calendar, posting to relevant channels (additional support of 4 hours per week is provided).

· Be the first port of call for the media, passing calls on to Senior Managers.

 

HR and Line Management

· This role reports into the Head of Operations as the line manager, but involves some matrix management from the CEO who will provide guidance and support in specific areas.

· The role currently has no direct reports, but includes four hours’ support from an existing member of staff

 

PERSON SPECIFICATION

 

Essential Criteria

1. Significant experience of delivering multi-channel marketing campaigns

2. Excellent communication skills with the ability to communicate effectively in writing and in person on a variety of platforms and to a wide range of audiences

3. Experience of social media management, with knowledge of design tools

4. Demonstrable experience of generalist marketing and communications, including digital, written and storytelling

5. Ability to develop engaging supporter journeys that deepen relationships and drive action

6. Effective and willing collaborator, able to work with other colleagues in other teams to achieve shared objectives, and inspire and engage stakeholders

7. Proven design ability, with confident use of design tools such as Canva

8. Able to manage own time and well-being effectively, ensuring targets/objectives are met while work/life balance is effective

9. Ability to see the bigger picture and translate thoughts and ideas into strategic plans

Desirable Criteria

1. Experience/knowledge of the charity sector

2. Familiarity with website functionality and design

 

 

Are you passionate about children’s literacy? Do you want to use your fundraising skills and experience to enable opportunity for children living with little or no access to books and reading? Can you help us to create a home environment where reading for pleasure is part of the fabric of family life? If so, read on - we may have just the job for you here at Doorstep Library!

We are looking for a passionate and astute fundraiser, able to make and develop relationships with stakeholders and manage funding portfolios. You will have a flair for communicating, in writing and in person, with a keen eye for detail and the ability to spot and develop an opportunity. This is an exciting and varied role, where you wil see our projects first hand and the difference that we make.

The Benefits Service within SEL Mind is a well-established offer of support to clients who need to access welfare benefits they are entitled to receive.

The service currently provides casework support for people who need to challenge benefits decisions across the three boroughs of Bromley, Lewisham and Greenwich. There is also a cross-area team of volunteers who assist with form filling and all aspects of the assessment process. During 2024, we have consolidated management of the benefits service to provide a robust and accountable level of support. This role will take responsibility for the team and have a leading role in developing the service for the future.

We are looking for a Benefits Service Manager with significant experience of working within welfare benefits. You will have a good understanding of the needs of people with mental health problems and the links with welfare issues. Applicants should have previous experience of thinking strategically to develop a service and ideally of managing a team to deliver the support. An ability to work independently but collaboratively, to be proactive and show initiative is essential for this role.  

Closing date: Thursday 16th January (11:59pm)

Likely interview date: Monday 27th January 2025

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

SCT currently have two vacancies in our retail division:

• Assistant Shop Manager - Chrisp Street Market Shop
  • 4 days - 28 hours per week
  • £19,466.00 (£24,333.00 FTE)
• Shop Supervisor - Aldgate East Shop
  • 5 days - 35 hours per week
  • £23,993.00

Assistant Shop Manager

Overview

Aim and influence

• Assist the manager to achieve weekly/monthly/annual sales and profit targets for each shop.
• To assist in managing the day to day running of the shop staff and volunteers with the aim of maximising sales and controlling shop expenses to support SCT’s mission.
• Work within SCT values.

Other key details

• A 4 day fully flexible working pattern, including weekends and bank holidays.
• Flexibility required where reasonable and appropriate to accommodate short notice alterations to working pattern.
• Must work in other shops within London if occasionally required.
• Attend and undertake any relevant training workshops, events or meetings as required.
• A satisfactory Basic Disclosure from the Disclosure Baring Service is required for this role.

Your enthusiasm and dedication will see you:

• Have excellent communication and customer skills, be solutions focused with friendly positive can do attitude.
• Be responsible for our dedicated volunteer teams, customer service and oversee daily retail operations in the absence of the shop manager.
• Recruit, train and support volunteers, helping them to achieve their goals and potential to support the aims of the shop.
• Interact with your local community to support engagement through volunteering, donation and fundraising opportunities.
• Be a self-motivated team player, who is enthusiastic and passionate about the cause of the charity.
• Have the ability to accept and process donations in a timely manner, modelling Gift Aid prompts.
• Ensure stock quality and pricing aligns with the expected standards.

What we need from you:

• Retail experience.
• An interest in preloved, vintage and second-hand fashion.
• Have excellent communication, interpersonal skills and customer service skills.
• Having experience of working with volunteers would be an advantage.
• Strong administration, computer skills – MS Office and POS.

Shop Supervisor

Overview

Aim and influence

• Assist the manager and assistant manager to achieve weekly/monthly/annual sales and profit targets for each shop.
• To maintain high standards on the shop floor, supporting volunteers and providing excellent customer service.
• Work within SCT values.

Other key details

• 5 days a week, including weekends and bank holidays.
• Flexibility required where reasonable and appropriate to accommodate short notice alterations to working pattern.
• Must work in other shops within London if occasionally required.
• Attend and undertake any relevant training workshops, events or meetings as required.
• A satisfactory Basic Disclosure from the Disclosure Baring Service is required for this role.

Your enthusiasm and dedication will see you:

• Have excellent communication and customer skills, be solutions focused with friendly positive can do attitude.
• Ensuring excellent customer service.
• Work with volunteers, helping them to achieve their goals and potential to support the aims of the shop.
• Interact with your local community to support engagement through volunteering, donation and fundraising opportunities.
• Be a self-motivated team player, who is enthusiastic and passionate about the cause of the charity.
• Have the ability to accept and process donations in a timely manner, modelling Gift Aid prompts.
• Ensure stock quality and pricing aligns with the expected standards.

What we need from you:

• Retail experience.
• An interest in preloved, vintage and second-hand fashion.
• Have excellent communication, interpersonal skills and customer service skills.
• Having experience of working with volunteers would be an advantage.
• Strong administration, computer skills – MS Office and POS.

What we can offer you:

Working with SCT offers numerous benefits. Employees find deep personal fulfilment and purpose by working to support the most vulnerable in society. Our teams as passionate and supportive, fostering a strong sense of community among like-minded individuals. With opportunities for professional growth, SCT offers training to support your role and personal development:

• Training and development opportunities.
• BUPA cash back plan.
• BUPA Employee Assistance Program with access to counselling.
• Cycle to work scheme / interest free travel loans for season ticket holders.
• A busy, challenging and rewarding role with consistent support and an opportunity to continue to learn.

How you can apply today

Applications for this role may be reviewed as they are received so we encourage you to apply as soon as possible!

All applicants must posses the legal right to work in the UK.

Turn2us is a national charity tackling poverty and the structural causes of financial insecurity. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.

As an equal opportunities employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.

The Co-production Manager is a fantastic opportunity to manage the co-production programme of work at Turn2us, which is closely aligned with the charity’s aim of tackling financial insecurity. This will involve developing and evaluating co-production programmes and advising colleagues on how to embed co-production into all their work.

You will bring experience of designing and implementing co-production practices into organisations along with a strong understanding of the diverse communities where financial insecurity exists and the need for our work to be inclusive and safe.  

You will be able to demonstrate strong project management as well as facilitation skills to be able to run workshops both in person and online. You’ll also need experience in working collaboratively with colleagues to help the charity drive organisational change.  

We offer flexible working patterns, both in terms of hours and remote working.

Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.

Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).

Closing date: 15th January 2025, 23:59

Interview date: TBC

Age UK is recruiting! We have a fantastic opportunity for a Store Manager to join our friendly and supportive Borehamwood team.

Utilising your previous retail experience and excellent managerial skills, you will manage the day to day running of our store - maximising store sales and profits while ensuring our customers receive an excellent service. In doing so, you will be helping to raise funds for Age UK and the incredible services and support they provide to older people.

As Store Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development.

If you are a motivated manager with a passion for retail and would like to use your skills to support a charity that helps thousands of older people across the UK, this may be the role for you!

Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)

To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.

You will have:

• Experience in a performance driven retail/customer centric environment
• Experience of managing people
• Ability to lift and carry bags of stock up to 10kg's
• Ability to build, retain and develop a team
• Strong drive to achieve results through others
• Ability to delegate, coach and listen
• Ability to manage time under conflicting priorities
• Ability to motivate self and others
• An open and adaptable approach to change and be able to support others through it
• Experience of communicating with a diverse workforce and customer base
• Ability to establish and maintain successful retail processes and merchandising
• IT literacy and numeracy skills

What we offer in return:

• A 35 hour working week
• 25 days holiday + bank holiday allowance
• A generous pension - we will contribute 8%
• Great discounts and rewards through Blue Light Card and BenefitHub
• Life assurance, Bupa health cashback plan
• Tickets for Good - Free and discounted tickets for events

Additional Information

To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

About the Role

As a passionate professional in the identification, development and management of a wide range of relationships in support of our programme partnership, you will ensure the Career Ready programme in Glasgow and West areas (currently Inverclyde, West Dunbartonshire, Renfrewshire and South Lanarkshire) continues to thrive, which includes securing charitable donations from supporting partners. Your responsibilities for the area, will be as a team of two, alongside our other Regional Manager for Glasgow and West areas given this is our largest area in Scotland.

This role requires experience of partnership and account management and the scale and ambition of our social mobility work means you will need to be well organised, confident and able to positively influence a wide range of people including headteachers, teachers, CEOs and HRDs.

You will identify and approach opportunities that are well researched and pursue with unswerving perseverance. It’s also a great chance to develop personally.

Regional Managers are responsible for leading our work which involves growing, developing and maintaining the employer and education partnerships that deliver the Career Ready programme. This includes the Local Advisory Board, local authorities (key stakeholders), schools (we have a member of staff in each school who coordinates), the Developing the Young Workforce Regional Group, and the many employer organisations and their people who volunteer as mentors, provide paid internships and deliver masterclasses.

By assimilating what, why, when and the how of our work, you will be able to:

1. Lead, grow and develop our Career Ready partnership in Glasgow and the West, optimising the programme experience for all stakeholders and securing the engagement of employer support for the programme of approximately 300+ students each year who will participate in the 18-month long Career Ready programme annually.
2. Support programme delivery, stakeholder engagement and business development by working closely with the Career Ready Glasgow & West Local Advisory Board, the other Career Ready Glasgow & West Regional Manager, the Head of Programme & Operations, Partnerships Manager and the Career Ready Regional Manager Scotland team all who are focused on quality, impact and sustainability underpinned by attention to detail via efficient and effective processes. You will be supported by and work with the Career Ready Scotland Operations Team to maintain thorough data and management information for the area.

Find out more

You can find out more about the role, and working at Career Ready, in our candidate pack.

• £34,000 – £37,500 DOE
• A working from home allowance of £300 pa is provided
• Annual leave: 25 days holiday plus bank/public holidays plus 2 additional days in the summer. In addition, Career Ready is closed between Christmas and New Year. Career Ready also allows flexible use of some Bank & Public Holidays
• 6% of salary contribution to a private pension subject to an employee contribution of 3%
• Access to both our Reward Gateway Portal and an Employee Assistance Programme
• Interest-free season ticket or bicycle purchase loans
• Business expenses including mileage allowance for car usage

How to apply

Please visit our website for full details of how to apply.

Timetable

Closing date (early applications encouraged): 19 January 2025

Interviews will take place on 23 and 24 January 2025

Changing Lives supports people facing the most challenging of circumstances to make positive and lasting change in their lives.

Job Title

Corporate and Events Fundraising Manager (South)

Project

Fundraising

Band / Tier / Level

Band 6.1

Reporting to

Senior Fundraising Manager

Direct Reports

0

Location

London

Salary Band

£30,750 (plus London Weighting £4,250)

FTE / Working Hours

Full Time (37 hours per week)

Overall Role Purpose

Changing Lives is a national charity supporting over 15,000 people each year facing homelessness, domestic violence and abuse, long-term unemployment and those in recovery. It is an exciting time to join Changing Lives as we expand our operations into London. We are seeking an experienced, proactive and passionate Corporate and Events Fundraiser (South) to expand our small, but dynamic fundraising team.

The Corporate and Events Fundraising Manager (South) will develop and implement fundraising strategies to cultivate strong relationships with new corporate partners and organise high-impact fundraising events to increase awareness and income. The successful candidate will also support fundraising across Birmingham and Northamptonshire, where we have established front-line services.

The role offers flexible, hybrid working and will be based from one of our London services and remotely from home.

Key Activities

· Work with the Senior Fundraising Manager to review and implement the fundraising strategy for the South.

· Work closely with the Communications Team on projects, campaigns, appeals and events.

· Deliver a strategy to identify, recruit and retain new corporate donors, Charity of the Year partnerships, payroll giving, corporate sponsorship, and gifts in kind to maximise income and deliver against targets.

· Attend corporate networking events to develop leads.

· Undertake research into potential corporate partners, understanding their motivations and criteria for choosing Charity of the Year partnerships.

· Develop and manage a pipeline of suitable companies to approach.

· Develop cause-related marketing partnerships with corporates

· Deliver a high standard of account management to corporate partners through excellent stewardship, meetings, partnership agreements, reporting and sharing success.

· Collaborate with the Fundraising Team to promote relevant fundraising products, events, appeals and campaigns to new and potential corporate partners.

· Collaborate with the fundraising team to identify relevant products, events and campaigns that will be of interest to existing and potential corporate partners.

· Promote existing fundraising events to increase donor participation.  

· Build a portfolio of high-quality events to market to potential donors to increase engagement and income.

· Manage all aspects of event planning, including budgeting, logistics and marketing.

· Secure corporate sponsorships, raffle and auction items for events.

· Recruit and manage volunteers for events.

· Deliver a high standard of event stewardship.

· Support donors in maximising their event fundraising.

· Accurately budget, forecast and record income and expenditure, keeping accurate records of activity.

· Manage corporate partnerships, donors and events on our CRM, Dynamics 65.

· Follow the Donor Thanking Strategy and bank donations in line with our Ethical Fundraising Policy.

· Ensure donor communication is handled appropriately in line with GDPR compliance and log any complaints or breaches immediately.

· Work closely with the Communications Team to raise our profile across social media and press.

· Build strong relationships with project staff across London, Birmingham and Northamptonshire.

· Support any fundraising across other fundraising streams including individual, community, legacy and small grants.

· Act as an ambassador for Changing Lives, representing the charity in a professional manner and undertaking public speaking at events, meetings, pitches and networking events.

· Keep up to date with industry standards and developments as well as competitor analysis.

· Bring a creative and proactive attitude to the team.