Operation Assistant Jobs

Full-Time - 35 hours per week 

Salary: 34,225 rising to £35,251 in April 2025

This is an exciting opportunity to join the Education team in the Diocese of Chester in this newly formed role, managing the DBE’s financial operations and overseeing its legal work and schools’ capital projects.

The Finance and Operations Officer will be a key member of the Diocesan Education team, responsible for the financial management and operations of the company.   This also incorporates overseeing legal matters, liaising with the DBE’s lawyers, and working with our partner company on school capital projects.

The role offers hybrid working that includes working from Church House at Daresbury Park, Warrington (at least three days a week).  This is a full-time position, although part-time may be considered for the right candidate. 

The job description, person specification and application form can be downloaded from the Diocesan website - Please see website address in the attached documents.

If you wish to have an informal conversation about this role, please contact Susan Kemp, PA to the Director of Education - Please see email address in the attached documents

Closing date: Wednesday 5th March 2025

Interviews: Tuesday 18th March 2025

An exciting role where you’ll be supporting a range of third-party Challenge Events and participants’ fundraising efforts. The fundraising team is at the core of the charity and works together to maximise opportunities and raise funds from a range of sources.

The Challenge Events programme has continued to strengthen in recent years, with huge demand
seen across third-party running events such as the London Marathon and Great North Run, plus a growing number of runners in international marathons, including Berlin, Chicago and Sydney. The Challenge team’s role is to fill our allocated places in third-party events efficiently; nurture and support our participants to fundraise as much as possible; and ensure they enjoy the whole event experience from place allocation, through to their training and fundraising, to crossing the finish line!
Reporting to the Challenge Events Manager, the postholder will provide high quality day-to-day operational and administrational support across the Challenge Event Programme as well as supporting in-person Challenge Events, such as the London Marathon (April) and Great North Run (September).

For you to support these events, you will be required to attend the office in Cheltenham around 1-2 days per week, and more often during busy periods. You will ideally support a minimum of 2 events per year which take place across weekends and require travelling in the UK (22-27th April and 6-8th September 2025). In order to compensate for this, we offer a flexible TOIL policy.

A Bit about Us:
WellChild, based in Cheltenham, is the national charity for seriously ill children and their families. Through a range of
practical and emotional support, training, and information programmes, WellChild gives children and young people with
complex medical needs the best chance to thrive, at home.

You will be able to:

• Demonstrate recent experience providing day to day administrative or project support experience, ideally within the voluntary sector and/or a challenge events team.
• Build and sustain valuable relationships by ensuring our supporters feel engaged and inspired from the moment they sign-up.
• Assist with the research, development, planning, and implementation of existing and new Challenge Events, projects and partnerships.
• Maintain WellChild’s contact management system, Raiser’s Edge (RE) and ensure all activity and income is recorded accurately on supporter records, ensuring compliance with GDPR.
• Act as the point of contact for Challenge Event enquiries, processing applications, responding to requests for fundraising materials and event/fundraising queries in a timely manner.
• Demonstrate excellent attention to detail
• Collaborate with other teams across the organisation such as Communications and Fundraising to maximise the success of events.
• Effectively prioritise and work calmly under pressure.

You will have:

• A desire and commitment to build and deliver the very best challenge events programme possible, resulting in fantastic fundraising and supporter engagement.
• Strong communication and organisational skills
• Competent Microsoft Office skills
• A passion for fundraising, working in the charity sector, or Challenge Events!

What we can offer:

• Competitive starting salary of £22,321*
• 23 days holiday on appointment rising to 27 days plus 8 bank holidays (often additional 3 days during Christmas office closure)
• Stakeholder Pension Scheme from appointment at 5% employer
• Employee Assistance Programme
• TOIL for out of hours work

Other:
This is a permanent full-time role, based in Cheltenham. In conjunction with this we operate a hybrid home working/ office working policy.
There will also be some travel to meetings and events required that fall outside of normal working hours.
Whilst the requirement for this role is fulltime at 35 hours per week, we would be willing to look at possible part time (minimum 28 hours) should suitable applicants apply, and the business and role requirements are met for the charity.

Equal Opportunities:
At WellChild, we celebrate diversity and recognise the value it brings to our organisation. We believe that diverse perspectives lead to innovation, creativity, and better decision-making. As such, we match charity needs with skills and experience of candidates and actively seek candidates from various backgrounds irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We are committed to fostering an inclusive workplace and take pride in ensuring that everyone feels welcome, respected, and empowered.
Safer Recruitment:
WellChild is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process. The successful candidate will be required to complete regular safeguarding training and undertake a DBS check relevant to the requirements of the role. For this role that will involve a basic disclosure.
Use of Curriculum Vitae (CVs)
Our policy is to recruit our employees on the basis of their suitability for the work to be done. An application form allows us to compare individuals based on like for like information and as such we do not accept a CV unless accompanied by a fully completed application form.
Salary bandings:
* Our policy is that we show candidates the full salary band for the role they are applying for, all appointments will be made at the start of the salary range, successful candidates have the opportunity to move up the scale over time. Progression up the salary range is reviewed on an annual basis and subject to individual performance and affordability.
How to Apply:
Application forms can be found on our website.
Completed application forms should be sent to the email address detailed on our website.
Recruitment Timetable
Application deadline: 9am 24th February 2025
Interview date: W/C 3rd March 25
Interview location: Cheltenham Office
Queries
If you have a query regarding the recruitment process, require additional information, or would like to arrange an
informal discussion about this role, please contact the HR team.
Retention of Personal Information
Please see our Privacy Statement which can be found on our website.
**Please note that we can only accept applications from individuals with the right to work in the UK. We are unable to sponsor working visa applications**

Job Purpose: 

Reporting to the Business and Governance Manager and working closely with colleagues across the Foundation, the Operations Assistant is a vital role in the efficient functioning of The Royal Foundation as well as fostering a positive work environment. 

Role description and core responsibilities 

The Operations Assistant plays a key role in the Foundation supporting a busy office, as well as providing hands on support to IT function. 

This role goes beyond simply checking off tasks - It is about being confident, approachable, and unafraid to speak up when needed (yes, even with a lighthearted “Hey! Who left their mug in the sink?”).

Office Administration 

• Act as first point of contact for general operational enquiries

• Manage post, deliveries and couriers for the Foundation 

• Ensure that the office facilities are maintained to the highest of standards and any issues identified are escalated promptly and resolved 

• Responsible for ensuring office supplies are maintained and ordered as required 

• Responsible for reporting and following up with all office faults/issues to the Facilities Management Helpdesk 

• Support office health and safety, including undertaking first aid and fire warden training 

• Support Director of Finance and Operations and the Finance team with occasional ad hoc administration tasks as required 

• Other general administrative support as required 

IT Support 

• Liaise with outsourced IT Support for devices setup for new and existing users 

• Manage mobile phones for the Foundation

• Manage IT equipment (including Photocopier contract, AV Equipment) at the office and raise any faults with the relevant stakeholder 

• Support the Business and Governance Manager with any other IT management as required 

• Support Salesforce CRM Administrator with basic Salesforce administrative tasks

• Assist in the coordination of daily operational tasks and processes 

• Maintain accurate records and ensure timely processing of orders, invoices, and inventory management 

• Liaise with internal teams, suppliers, and customers to ensure smooth communication and operations 

Relevant knowledge, experience and personal qualities  

Knowledge & experience:  

• Significant office administration experience ideally with broader experience in at facilities management and IT

• Demonstrable experience dealing with stakeholders at all levels 

• Strong IT skills are essential, particularly with Microsoft Office 365, Windows, macOS

• Salesforce CRM experience is desirable. 

• Interest in environmental sustainability 

• Charity sector experience

Personal qualities:  

• A team player, flexible and able to respond positively to an ever-changing environment, prioritising work effectively 

• Attention to detail with the ability to maintain an excellent level of accuracy

• Highly organised and able to help organise those around them 

• A people person, able to work closely with multiple stakeholders 

• Excellent communication and interpersonal skills 

• Willingness to learn and develop new skills

• Self-starter and independent thinker; able to solve problems and instigate solutions. 

• Shows initiative and takes responsibility for own workload 

• Absolute discretion in dealing with sensitive and confidential matters 

Our Company & Culture:

The Royal Foundation is committed to equity, diversity, and inclusion and to ensuring a positive, safe, and respectful environment which promotes the wellbeing and dignity of our employees, partners, suppliers, and those whose interests we represent. We are committed to promoting a positive and inclusive working environment that has a diversity of people and views, and one that supports our culture of collaboration and curiosity. These principles underpin our professional behaviour and are embedded in our policies, procedures, day-to-day practices, and external relationships.  We therefore welcome and encourage job applications from people of all backgrounds.

If you have the relevant skills and enthusiasm for the role, then we want to hear from you. 

Please send your CV and a one-page covering letter explaining your motivation for applying and how you meet the skills and experience required for the role by clicking ‘Apply’ now.

• Salary:  £30,000 pa.
• Location: Central London office three days a week, with flexibility to work remotely the remaining two days
• Contract type: Permanent 
• Holiday: 25 days per annum
• Hours: 37.5 hours per week (Monday to Friday)
• Benefits: Pension scheme (non-contributory), private medical insurance, life insurance, season ticket loan

Job Title: Operations Assistant

Reporting Line: Head of Operational Services

Attendance Times: Monday – Friday 9am-5pm  (37.5 Hours)

Location: Safeline is based in Warwick Town Centre. Hybrid home and office working where effective service delivery allows.

Salary: £25,500 per annum

Benefits: 25 days annual leave entitlement, bank holidays, a birthday concessionary day and incremental annual leave with length of service. Matched pension contribution up to 5% of gross salary.

Safeline is a Warwickshire based, leading specialist sexual abuse and rape charity.  We help women, men and young people who have been abused to rebuild their lives, we protect those at risk, and we find ways to prevent abuse from ever happening.  We have been protecting and supporting people affected by sexual abuse and rape since 1994 and we intend to continue this vital work for many years to come because the need for organisations like ours has never been greater.

We have an exciting opportunity to join our friendly team as an Operations Assistant. As a member of the Operations Department, this role will support Safeline and the Head of Operational Services in the delivery of its day-to-day operational activity, ensuring the efficient, safe, and legal functioning of the organisation through a range of administrative, financial and practical tasks to enable Safeline to fulfil its aims and objectives. This role can be varied with tasks including book-keeping responsibilities, data collation, supporting Safeline with its HR needs, being a health and safely lead representative and supporting with Safeline premises and infrastructure needs.

The successful candidate will have previous financial, book-keeping experience and of working in an administration setting. They will be able to demonstrate their ability to work within the boundaries of strict confidentiality and discretion, display good organisational skills, have high attention to detail, have the ability to prioritise tasks as well as being able to consistently work to deadlines. They will report directly to the Head of Operational Services.  

Suitably qualified individuals interested in the role should follow the link to our careers page for the full Job Description and Apllication form. Alternatively, please contact Safeline via email. CVs will not be accepted.

The closing date for applications is 9am Monday 10th February 2025.

Safeline is committed to the Safeguarding of young people and vulnerable adults and adopts strict measures to ensure the safety of its clients. Safeline expects all staff to work within its safeguarding policies and procedures. Safeline is committed to promoting a diverse and inclusive community and encourages applications from all genders, ethnicities and cultures.

About Lord’s Taverners

The Lord’s Taverners exist to positively impact the lives of young people facing the challenges of inequality. We work to provide inclusive and impactful cricket programmes, empowering young people with disabilities and from disadvantaged communities to develop the knowledge, skills, capabilities and confidence required to overcome the challenges of inequality, raise their aspirations and reach their potential. 

Lord's Taverners are an evolving and transforming Charity with a heritage of 75 years, with an ambition to impact the lives of more young people than ever before. 

Lord’s Taveners is committed to equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. Our workforce should be truly representative of all sections of society and the communities we serve.

Each employee should feel respected and able to give their best.

Our values: We Include, We Inspire and We Empower drive everything we do. 

About the Role

We are seeking an conscientious and organised individual to join Lord's Taverners as our People and Operations Assistant. They will provide support and assistance to the People Manager to deliver a best practice people journey for all Lord’s Taverners employees. Alongside this, the role will work within the Finance and Operations Directorate to provide support and assistance to best practice governance with various governance and compliance tasks to support our operational functions. This is a matrixed role that will work primarily across both the People and Programmes and Finance and Operations Directorates.

Benefits

- 25 days annual leave + Bank Holidays 

- Five additional holiday days between Christmas and New Year 

- Pension contribution of 6% 

- Group income protection (long-term incapacity pay) 

- Critical illness 

- Life assurance (death in service) 

- Health Cash Plan 

- Enhanced maternity and paternity leave pay 

- Employee Assistance Programme (Health Assured) 

- Two volunteering days 

- Birthday day off 

- Season ticket loan 

- Flexible working 

- Wellbeing plan 

Hybrid Expectations

This role is based out of HQ (London based) in a co-working space with other charity organisations. There is a minimum requirement to attend at least 2 days per week.

First Stage Interview

Thursday 13th February

Second Stage Interview

Wednesday 19th February

Choices is seeking an individual to support the smooth running of all the organisation’s services and operations, as well was managing our office and general administration, while our Operations Manager is on maternity leave.

We are looking for a highly organised and creative candidate, bringing relevant experience to the role including experience with people, project and database management, to help make a real difference in the lives of mums and their partners who might be marginalised and vulnerable.

Please note that in order to safeguard Choices’ Christian culture and ethos and in keeping with the Equality Act 2010 (Schedule 9 Para 3) Choices’ Trustees have applied an occupational requirement to this role whereby the post holder will be committed to upholding and modelling Choices’ Christian ethos.

If you’re interested or have any questions, please read the job description and get in touch.

Final Deadline: Friday 14th February 2025 at 12pm

Interviews: 25th and 26th February 2025 in the afternoon either online or in person in Islington

Operations Administrator

The Operations Executive is a crucial position, providing key administrative, logistical and data support to ensure the organisation runs efficiently and effectively. 

Position: Operations Administrator (internally known as Operations Executive)

Location: Central London/hybrid (up to 3 days/week can be home-based)

Hours: Full-time (flexible working available)

Salary: £27-29k pa, plus excellent benefits

Contract: Permanent 

Closing Date: Wednesday 12th February. Please note that we are reviewing applications on a rolling basis, so please get in touch straight away if you are interested in exploring this fantastic opportunity.

The Role

You will be working across the different functions of the Operations team supporting all team members and also providing key support to the Delivery team on the smooth running of programmes as well as providing flexible support to the wider organisation.

This is a full time role, however, the organisation has recently completed a reduced-hours working week trial and are currently analysing the results to determine the next steps.

About You

This is an exciting and varied role working across the organisation and requires someone who is a natural problem-solver, proactive with excellent communication skills and an eye for detail. For the right person, there is potential to develop and shape the role beyond its current scope over time.

In return…

Come and work for a professional, talented, and friendly team, always striving to learn and grow. You will experience a great learning environment, with training and development opportunities, as well as a flexible approach to work. You will receive a generous holiday allowance, pension contributions and other benefits such as enhanced pension provision, maternity/paternity/adoption/shared parental leave and pay and other perks through Perkbox.

About the Organisation

This successful social enterprise amplifies the impact charities, business and individuals can bring to make a better world. This is done by bringing charities together with business and business experts who can tackle the pressing issues charities are facing. It manages the relationship between business and charities to maximise the impact they bring and increases the impact of individuals by bringing them new experiences, perspectives and learning.  It increases the impact of organisations by exposing their talent to new situations and challenges. It increases the impact of charities by giving them the expertise and resources they need. 

Applicants must have the right to work in the UK. We are particularly interested in candidates from underrepresented backgrounds.

You may also have experience in areas such as Operations, Operations Executive, Operations Assistant, Operations Coordinator, Operations Administrator, Operational Support. 

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We are looking to recruit an enthusiastic individual to join the Finance and Operations Team at The Eve Appeal. 

The Finance Assistant will be supporting the day-to-day financial operations of The Eve Appeal – processing all income, invoices and liaising with the wider team to ensure that it is accurately recorded. This role serves as the first port of call for finance queries across the organisation. 

The Eve Appeal is striving to create a workplace that reflects the communities we seek to serve and in which everyone feels empowered to be their full selves and work together to drive positive change. We strongly encourage applications from all sections of the community – especially those under-represented in the sector at the moment. 

No formal qualifications are needed for this role, nor is previous charity sector experience and we encourage everyone with the appropriate skills, experience and potential to apply. 

To apply please upload an up-to-date CV along with a cover letter, of no more than two A4 pages, detailing your suitability for the role. Only applications with a cover letter will be considered. 

The Destitution Project (DP) is a dynamic and well-respected charity at the forefront of refugee and asylum seeker support in Bolton, Greater Manchester.  Proud recipient of the 2020 Queen's Award for Voluntary Service!  As DP’s Operations and Development Manager, you will provide overall leadership and management for the drop in and casework operations, staff and volunteers. This will include attending and being responsible for oversight at the Wednesday Drop-in and liaising with service providers and partner organisations.

Our Wednesday Drop-in offers a safe, welcoming space for people to meet and mix.  We provide a hot meal; food parcels for asylum seekers; clothing and household goods and much more.  Our Casework Service provides information and support face to face at the Drop-in and remotely through the week to first time applicants; refugees newly granted Leave to Remain and refused asylum seekers.

Our service is delivered by a passionately committed team of three staff members (part-time) and a volunteer core of thirty including 6 trustees. A few of the Team have been with the Project since its foundation as an independent charity in 2015; others have joined along the way, some having initially come to DP as service users themselves.  People with lived experience are central to everything we do, not just as service users, but as staff, volunteers and trustees.

You will work closely with DP’s Trustees and the DP Coordinating Committee to ensure smooth service delivery; develop and implement DP’s long-term strategic plans and, via consultation and feedback, build resilient services and activities that meet service users’ needs and help enhance the local community.  This will include building relationships in the community and representing DP at events and via external networks.

You will have experience of:

• Managing and supervising the work of teams and individuals.

• Decision-making in a wide range of situations including where risk management and safeguarding are considerations.

• Managing competing interests within the workplace.

• Understanding the circumstances and needs of refugees, asylum-seekers and vulnerable migrants.

The skills and attributes you will bring to DP:

• A creative, flexible, problem-solving approach

• Good communication (with a sense of humour)

• Able to reflect and learn from experience,

• Respectful of staff and volunteer knowledge and experience

• Commitment to working in a manner, which promotes diversity and equity ensuring that everyone is treated with respect and dignity.

The Community Fundraising Assistant supports individuals and organisations raising funds for MSF, ensure the safe processing and acknowledgement of donations and the administrative processing tasks related to community and corporate fundraising, ensuring supporters have the best possible experience with MSF when raising funds for our work. They also provide stewardship and support to companies carrying out employee fundraising in the workplace, and for companies who chose MSF as their Charity of the Year.

The Community Fundraising Assistant plays a vital role in supporting a dynamic programme of MSF challenge events, community fundraising initiatives, and in-memory or tribute donations.

This position is essential to the smooth functioning of the Community, Events & Tributes team, ensuring efficient administrative processes, such as banking and donor acknowledgment, and financial reconciliations. The role also involves providing guidance and assistance to event participants and community fundraisers, offering excellent supporter care to help elevate donations and build lasting relationships.

A key aspect of this role is responding with sensitivity and empathy to donors making in-memory or tribute gifts, ensuring that their needs are met with care and attention.

By delivering exceptional stewardship, the postholder will foster ongoing support and engagement, encouraging repeat donations.

The Community Fundraising Assistant will work collaboratively within the team, supporting day-to-day operations and helping to create a seamless and rewarding experience for MSF’s community of supporters.

DEPARTMENT: Fundraising

HOURS: 37.5 Hours Per Week (Monday - Friday)

LENGTH OF CONTRACT: Permanent

LOCATION: London - Hybrid

SALARY: £31,092.77 per annum

Internal grade: 12.1

Assistant Head of Operations

We are seeking an Assistant Head of Operations to play a key role in delivering impactful mental health services and driving operational excellence.

Position: Assistant Head of Operations
Salary: £38,000 - £40,000 FTE (£30,400 - £32,000 pro rata)
Location: Rochdale, with some flexibility for hybrid working
Hours: 28 hours per week (4 days), with flexibility for meetings and service requirements
Closing Date: 7th February 2025
Interviews: 14th February 2025

About the Role

As the Assistant Head of Operations, you’ll support the Head of Operations in managing and developing mental health services across the organisation. You will provide leadership to service managers, ensuring operational efficiency, effective service delivery, and alignment with the organisation’s values and goals.

Key responsibilities include:

• Line managing service managers to ensure high-quality service delivery and operational efficiency.
• Collaborating on strategic planning and aligning operations with organisational goals.
• Supporting the development and retention of staff through training and professional development opportunities.
• Building and maintaining relationships with key stakeholders, including funders, commissioners, and community partners.
• Assisting with risk management, safeguarding, and compliance with GDPR and other legal standards.
• Representing the organisation externally to promote services and partnerships.
• Identifying and contributing to new funding opportunities and service improvements.

This is a unique opportunity to influence service delivery and operational strategy in a growing and dynamic mental health charity.

About You

To succeed in this role, you’ll be a proactive and experienced leader with a strong commitment to improving mental health services.

Essential skills and experience include:

• A Level 5 qualification or equivalent in a relevant field.
• Proven experience managing teams and delivering service outcomes in a mental health or charity sector.
• Strong organisational, communication, and problem-solving skills.
• Experience in safeguarding and promoting equality, diversity, and inclusion.
• A valid UK driving licence and access to a vehicle for work purposes.

About the Organisation

You will be working for an independent, local mental health charity who have been providing services to those within the Borough of Rochdale for 35 years! They are committed to promoting recovery and well-being, empowering individuals to lead meaningful lives, through a range of services and group sessions. Dedicated to empowering individuals with mental health needs to lead fulfilling lives. Their services prioritise lived experience, collaboration, and community integration, promoting hope and resilience at every level. As part of the team, you’ll contribute to an organisation committed to openness, responsiveness, and unstoppable support for those in need.

Other roles you may have experience of could include: Operations Manager, Mental Health Services Manager, Programme Manager, Service Delivery Lead, or Charity Development Manager. #INDNFP

Ready to make a difference? Apply today and contribute to transforming lives in your community. 

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Job title: Senior Manager, Team and Operations (maternity cover)
Reports to: CEO
Line manages: Membership Manager, Meetings and Events Manager, Communications Manager, Team and Office Assistant
Hours of work: Full time
Salary: £43,000-£48,000 based on experience
Location of work: Office based for Tuesday to Friday, option to work at home on Monday
Job type: Maternity cover – to start as soon as possible, and for an initial term ending 16th March 2026

Job summary

RSTMH is a global society of over 2,000 members and Fellows based in more than 100 countries, run by a small and efficient team. This role oversees the team and office operations, supports the Chief Executive (CEO) and has responsibility for the success of key areas of the work of the society – membership, meetings and events and communications.  

Our activities include organising events, supporting our members and networks, publishing two journals, providing medals and awards, running an Early Career grants programme, being a tangible part of the tropical medicine and global health network, and carrying out day to day office work.

This role will report to the CEO and is full time and office based, with a current trial for Mondays working at home. It has overall responsibility for the efficient and cost-effective operations of the RSTMH office, team systems and team wellbeing. The role also involves the line management of the roles of Membership Manager, Meetings and Events Manager and the Team and Office Assistant.

Key responsibilities

• Ensure the operations of RSTMH run as smoothly as possible
• Oversee the finance processes for the RSTMH Team and Board. 
• Line management of the Membership Manager, Meetings and Events Manager and Communications Manager and Team and Office Assistant, and the success of the alignment of these areas
• Oversight and management of public face of RSTMH on the phones, email, and face to face.
• Direct responsibility for developing and maintaining team planning tools, including those needed for the CEO and Board
• Attend and assist with UK events for RSTMH and our partners
• Overall responsibility for the management of RSTMH Student Ambassador Programme, support of Country Ambassador and Regional Ambassador programmes, office volunteers and partner internships
• Develop and deliver tailored communication strategy for groups of RSTMH member volunteers
• Oversee management of stock control system for RSTMH resources and marketing
• Support the CEO to manage the work and requirements of the RSTMH Board and Committees
• Support CEO with desk research and other projects as required
• Oversee administrative support for key RSTMH activities and provide assistance when required Oversee the management of the RSTMH office environment including the kitchen, meetings rooms for hire, office space
• Manage all relevant relationships with key suppliers
• Oversee the RSTMH Health and Safety Policy, Risk Assessments and assist with other HR policies
• Other support for the office, team and CEO as required

Job specification

• Commitment to RSTMH and passion for our work
• Meticulous attention to detail
• A self-starter, excited to try new things
• Well-presented and articulate
• Sound relationship builder
• Line management experience and a commitment to developing the skills of those managing
• IT literate
• Experience of working with relational databases and websites
• Numerate
• Good communicator, able to get on well with people of all levels
• Organised and able to juggle multiple priorities
• Demonstrable time management skills
• Open and flexible to embrace new areas of work, without the need for ongoing supervision

We will be interviewing for this role as soon as applications come in, and may finalise recruitment before the closing date of 28th February.

Please click the apply button and send your CV and a covering letter stating how your experience and knowledge meets the job specification, it will be sent automatically to us.

No agencies please.

SOS Children’s Villages UK is part of a global federation, which exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. We are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.

We are now looking for a UK-based capable Fundraising Administration & Operations Officer to provide critical support to the Partnerships & Philanthropy and Programme Funding teams.

· Enable smooth operation of systems and processes

· Implement standard operating procedures

· Support high-value fundraising and programme teams to work efficiently and effectively.

· Coordinate diaries, travel, meetings (internal and external)

· Accurate and efficient data collection and reporting

· Oversee Salesforce CRM and manage programme pipelines

· Liaise with colleagues across SOS Children’s Villages UK, the global Federation and external partners

If you are a proactive, detail-oriented professional with experience in operations, systems or administrative roles – and a passion for support teams working to improve children’s lives – we want to hear from you!

To Apply

Please read the full Candidate Pack attached which contains the entire job description and person specification and submit a copy of your CV and a covering letter.

The deadline for applications is Tuesday 11 February 2025 at 23:59 UK time. We reserve the right to close the application process early if a successful candidate is found.

Please note: The post-holder must be UK-based. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.

Member Support & Administrative Assistant
6-Months Fixed Term Contract
Location: Central London (Russell Square), with 1-2 days per week in the office
Salary:  £24,000 per annum FTE pro rata
Hours: Full time (35 hours per week), 9-day fortnight (every second Friday off and paid)

Charity People are working with a national body for personal, social, health, and economic education-a school curriculum subject that equips pupils with the knowledge and skills they need for life and work. From mental health and online safety to economic wellbeing and equality, their work helps teachers and schools nationwide to raise standards. We are seeking a Member Support & Administrative Assistant to join their friendly team.

This role is ideal for someone looking to further their career in administration or seeking an entry point into the charity and education sectors.

Key Responsibilities:

As the Member Support & Administrative Assistant, you will:

• Be the first point of contact for member queries via phone and email, providing a professional and friendly service.
• Maintain our membership database by updating contact records, logging queries, and processing memberships and payments.
• Support the organisation of events such as webinars, conferences, and face-to-face training, including delegate registration, logistics, and technical support during live webinars.
• Assist with event preparation, including setting up conference materials and liaising with participants.
• Provide general office and administrative support to other team members as needed.

Essential Skills & Experience:

• Experience in customer support and handling queries via phone and email.
• Strong communication skills, with the ability to write clear and professional emails.
• Proficient in using Microsoft Office (Word, Excel, Outlook) and databases.
• A proactive, self-motivated approach, able to work both independently and as part of a team.
• Good organisational and multitasking skills, with a conscientious and thorough work ethic.
• Basic experience with processing invoices and payments is desirable.

Personal Qualities:

• Professional, friendly, and enthusiastic manner.
• Willingness to learn and take initiative.

How to apply:

Please send your CV as soon as possible as we are reviewing applications on an ongoing basis.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.