Operation Assistant Jobs

The Food Foundation is an award winning charity with a vision of a sustainable food system which delivers health and well-being for all. We are committed to fostering an inclusive and diverse workplace where every team member feels valued and empowered. We believe that embracing Equity, Diversity, and Inclusion (EDI) is fundamental to our success and the positive impact we make.

We are looking for an experienced Operations Manager - a well organised individual who enjoys interacting with others and supporting them in their roles. You will be approachable, outgoing, responsive to problems as they arise and keen to solve them, and keen to see work completed effectively and efficiently with excellent communications skills. You may have a background or some qualifications in HR.

This crucial and hands on role will be responsible for the smooth running of the organisation. Working closely with the whole team, you will be exposed to all areas of our work, playing a critical role in our delivery of impact, and supporting staff across the organisation. You will report to Senior Finance Manager and line manage the Operations Assistant.

This is a part time role from 20-25 hours per week. This is a hybrid role requiring at least 2 days per week in our office in
Brixton.

For further information please view our full job pack which you can find attached. 

Purpose of the role

The Operations Lead is a key role ensuring the church and office run smoothly and efficiently. By handling a variety of administrative responsibilities, managing the upkeep of facilities and overseeing event planning, this role is crucial in helping the church achieve its mission and effectively serve its congregation. The Operations Lead contributions are vital for fostering a well-structured and productive environment in which the church and office team can flourish.

KEY TASKS AND RESPONSIBILITES

OPERATIONS

• Lead the events, facilities and verger teams overseeing the operational aspects of our main events in particular ensuring resourcing on a Sunday and Mid-week (eg Arise, Alpha, Behold) across various teams.
• Oversee one-off events such as Vision Dinners and Church Offsite Days ensuring such events align with the church’s mission and values and meet the needs of the congregation.  Agreeing the plan and budget with the SLT and Head of Finance, IT and Admin.
• Ensure our buildings are well maintained, clean and tidy and secure at all times (including being on call for out of hours emergencies)
• Supervise external contractors where work is required
• Lead on Health and Safety
• Ensuring Safeguarding procedures are followed
• Oversee the purchase all consumables needed in our operations ensuring adequate (but not excessive) stocks are held and best price is obtained
• Execute the buildings improvement plan in consultation with the Facilities Manager, Head of Finance, IT and Admin and Rector
• Managing key relationship with our neighbours

LINE MANAGEMENT

• Line management as required including goal setting, performance management, support with planning and execution of tasks, identification of learning and development opportunities and accountability for report’s outcomes and outputs.

GENERAL

• Undertaking any other general duties as required, where they are in line with the duties of the post

QUALITIES

• Proven people manager able to set vision and lead a team defusing difficult situations where necessary.
• Experience of fast-moving environments
• Proven ability to deliver customer service under pressure (note in our context customers are ministry facing staff and the congregation)
• Strong organisational and time-management skills
• Excellent written communication skills
• Proficiency in Microsoft Office Suite and other relevant software.
• Strong interpersonal skills and the ability to work well with a diverse group of people.
•  A proactive and flexible approach to work.

PERSONAL ATTRIBUTES

•  A commitment to the mission and values of St Aldates.
• A positive and supportive attitude.
• High level of integrity and professionalism.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and attention to detail.

The purpose of your role

We’re looking for a Recruitment Operations Officer to join our award-winning team to support the operational delivery of the recruitment, selection and onboarding processes for all Police Now programmes, to enable us to achieve our ambitious mission.

You will have oversight of the Recruitment & Marketing department’s governance structures which underpin all our day-to-day delivery; from policies and processes, to reporting infrastructure, planning, implementation and evaluation cycles, and quality assurance and compliance. This dynamic and varied role will include internal cross-team and external stakeholder collaboration, bringing structure to ambiguity, and opportunities for consistency across the organisation.

You will be a system expert, owning our candidate communications platform and supporting the continued development and best practice use of our applicant tracking system. You will manage several projects, often acting as a first escalation point for issues, troubleshooting and problem-solving queries that arise.

This is a critical role within our team and there is true scope to innovate and optimise within your areas of responsibility, with support and guidance from our Recruitment Delivery Manager, giving you the opportunity to bring your creativity alongside knowledge and experience to the team.

Key responsibilities

• Work collaboratively within our Recruitment Delivery sub-team of eight, contributing to a high-performance culture and ensuring a high-quality candidate experience.
• Take a hands-on role developing and maintaining the Recruitment & Marketing department governance structures, including taking the lead in updating policies and processes each year, as well as ownership for specific frameworks such as quality assurance and candidate experience surveys.
• Lead the continued evolution of our reporting structures, designing sophisticated dashboards and tools and regularly reporting to senior stakeholders on progress to targets, SLA compliance and operating performance. Conduct thorough evaluations at the end of each campaign to make recommendations for future improvements to our operations and delivery.
• Ensure the successful ongoing delivery of our cohort implementation and candidate journey, by maintaining and evolving our candidate communications platforms including multiple inboxes and live chat; supporting the continued development and best practice use of our applicant tracking systems; and managing stakeholder and team communication and training related to relevant systems and platforms. 
• Oversee and deliver key compliance-based projects throughout the recruitment yearly cycle on time and to a high standard, including leading our post-offer pre-employment checks such as degree certificate verification and referencing, the distribution of final offer letters, and managing cross department data handovers.
• Support with organisational data requests and work with stakeholders across different teams as a directorate Salesforce Champion. Monitor compliance and best practice to ensure we adhere to applicable requirements under GDPR.
• Ad hoc duties to support our busy team including facilitating and/or managing assessment centres and attending events.

Key Requirements 

• Motivation and passion for the Police Now mission, values, and working within the policing sector.
• Knowledge and understanding of the graduate recruitment sector or similar high-volume candidate-driven environment.
• Proficient all-round IT skills, specifically including proven expertise in Microsoft Excel, and ability to develop knowledge and proficiency of Police Now’s applicant tracking, project management, and candidate communication systems.
• Outstanding project management skills combined with high levels of planning and organising ability, able to manage a varied workload, work to short deadlines and prioritise and make decisions effectively using good judgement.
• Experience developing and nurturing external stakeholder/supplier relationships with a personable and approachable style.
• A team player with excellent interpersonal skills, able to build relationships and communicate well at all levels whilst understanding conflicting priorities and flexing working style appropriately.
• Impeccable attention to detail and the ability to identify challenges and implement solutions independently, proactively responding to situations.
• There will be a requirement for set days to be worked within the office (approximately 2-3 days per week), or stated venues, to support with the running and delivery of events, as well as infrequent travel nationwide.

What you'll get from us

• A bright, airy and modern office in Zone 1. 
• Competitive salary of£36,000 - £43,000, per annum (dependent on experience and inclusive of London weighting).
• Flexible working. 
• 27 days holiday each year, plus bank holidays.
• A range of hospitality discounts.
• Sanctus coaching (private mental health coaching for the workplace).
• Access to the Vitality programme which includes healthcare benefits, an Employee Assistance Programme and discounts.
• Training opportunities for personal development. 
• Participation in a pension scheme (with 6% employer contributions and 2% employee contributions).

Additional information

The closing date for this role is Thursday 2nd January at 9am.

Please note this role is London based with requirements to travel to our London office approximately 2-3 days per week, travel to events will also be required. 

We are looking for a high-calibre candidate to take on the role of Assistant Head of Programme Delivery and Operations (Scotland and North East England) for our nine centres in Scotland and across the North East of England. You will lead our partnerships and profile in Scotland and line manage two Regional Operations Managers to ensure that centres are  working effectively, that the high quality of programme delivery to young people is maintained across the clusters, and that targets are monitored and met. You will also lead on our Adult and Family Learning Project across Scotland. And of course, you will need to have a genuine passion and enthusiasm for working with young people and helping them achieve their ambitions.

Contract
This is a permanent role. This role can be either full-time or part-time (0.8 FTE) - responsibilities will be adjusted proportionally for part-time candidates. 

Start date
March 2025 or as agreed with candidate.

Working hours
Mon and Thurs: 09:30-18:00
Tues, Weds, Fri: 09:00-17:30
We are a delivery organisation providing frontline educational services for young people. We are an organisation with team members at different stages of their career, including many in their first roles: We are committed to nurturing talent and
providing a developmental culture for all. Our team works in-person 4 days per week (or 3 days for a 0.8 FTE staff member) with 1 day working from home. 

Location
This role will be based at our IntoUniversity centre in Edinburgh. There will be frequent travel to centres across all the  clusters in Scotland and the North East, and occasional travel to London and other parts of our network. 

Salary
£43,500. Pro rata for part-time candidate.

Annual leave
33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service  entitlement (one day per year of service, up to 5 days)

Staff benefits

• Employer pension contributions of 6% (and up to 8% after two years)
• Year round ‘early finish’ Fridays at 4.30pm
• Employee Assistance Programme including access to medical and legal support
• Life Assurance scheme with AIG including SmartHealth service with access to 24/7 online GP appointments
• Interest-free new starter loans of up to £1,000 
• Cycle to Work Scheme and Travelcard Loan Scheme
• Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
• Staff in FOCUS – rewards, competitions and prizes across the year

Application deadline - 9am Monday 20th January 2025

Interview Day - Wednesday 5th February 2025 (online). Please ensure that you are available on this date.

We are the national body for careers education in England, delivering support to schools and colleges to deliver modern, 21st century careers education.

The Careers & Enterprise Company is a great place to work. We operate within a fast-paced and collaborative environment. We are brought together by one thing: our passion to ensure young people get the best possible start in life and are supported to find their best next step.

Do you want to be part of a mission-driven team focused on transforming young people’s lives? If so, we’d love to hear from you!

Role Summary

An exciting opportunity has arisen to join our Internal Operations Team on an initial 18-month fixed term contract as a Business Operations Coordinator. This team is pivotal to the company’s success, providing support to a wide variety of teams across the organisation. It is a highly valued team that is both collaborative and supportive.

The post-holder will have the opportunity to work on a variety of exciting internal and external initiatives and will work closely with the Internal Operations Manager to develop, implement, and improve business processes. This role is a true development opportunity and would suit ambitious candidates who have experience in and want to further develop their administrative, organisational and problem-solving skills to support the effective running of the CEC and make a difference to young people’s futures across England.

The right candidate would also have the opportunity to work closely with the EA to the CEO and Deputy CEO, providing EA and diary cover where required.

This role would suit someone who is a strong team player, has a desire to learn from hands-on experience and would excel working within a diverse role with a variety of stakeholders.

Duties include, but not limited to:

• Assisting teams with the creation, design, and submission of accurate and timely documentation, and creating solutions to support team delivery.
• Editing and proofreading of reporting.
• Collation and distribution of papers and agendas for meetings.
• Assisting with operational processes e.g., the provision of equipment and systems access for staff.
• Systematic monitoring of key data e.g., contact details of careers stakeholders.
• Supporting general office duties and any other ad-hoc tasks as required by the team.

To apply, please visit our website via the apply button, complete the application form and cover letter and upload an anonymised version of your CV.

In your cover letter, please describe:

• What interests you about this role and why you would like to work for the Careers and Enterprise Company.
• Please provide an overview and examples of how you excel in both written and verbal communication.
• Please provide an example of where you have used a proactive approach to problem-solving and what the outcome was.

Closing date: Midnight on Monday 6th January 2025.

Interviews will commence from 15th January 2025.

It is our policy to review all applications within two weeks from the closing date. If you do not hear from us within three weeks following the closing date, then your application has unfortunately not been successful on this occasion. We are unable to provide feedback to candidates who have not been shortlisted and attended an interview.

Equity, Diversity and Inclusion

At the Careers and Enterprise Company (CEC) we are committed to fostering a culture of belonging. We know that engagement at work relies on feeling included and valued. Inclusion is both a choice and a practice, for us as an organisation and for individuals within our team. We aim to drive inclusion through every aspect of our work and we understand that diverse teams are essential for innovative careers education and are central to our mission and impact. CEC values the visible and invisible qualities that makes each member of our team who they are. We are a disability confident employer and if you need any help or support through the application process, please contact the HR team and details can be found on our website.

The purpose of this role is to work with the CEO and Senior Leadership Group to ensure the smooth running of the organisation – people, finance, and workplace; to support the delivery of the Centre’s activities and provide PA support to the Director and Senior Management.  A key part of the role will be to lead on regular financial and operational systems.

Reports to: Chief Executive Officer 

Key responsibilities include: 

Operations and Governance 

• Identify, design and implement new processes to more effectively manage the organisation’s administration 

• Lead on the day-to-day facilities coordination, general office housekeeping, health and safety

• Lead on organisational IT and data security - maintaining the shared document storage systems, and liaising with IT service providers. 

• Oversee meeting agendas and minutes (for the team, committees and the Trustee Board) 

• Provide diary management and PA support to the Chief Executive and the Senior Leadership Group, and assist with governance. 

• Provide assistance for recruitments.

• Lead on the onboarding and induction of new staff, assisting with payroll and arranging staff benefits. 

• Respond to general enquiries and provide general administration and ad hoc project support as required. 

Finance 

• Lead on the day to day book keeping to maintain accurate financial records.

• Raise invoices, tracking income and chasing payments from funders.

• Arrange payments of bills, processing expenses and being the primary contact with suppliers.

• Lead on the production of monthly management accounts and project reporting, end of project wash ups and assisting with annual accounts.

• Help to prepare financial reports for the trustee board and funders.

• Supporting the production and tracking of the organisational budget.

Leadership  

• Support SLG in the development and implementation of business planning, organisational strategy and a clear narrative for Centre for London.

• Support SLG to identify and lead change or improvement across the organisation. 

• Maintain a team and organisational culture that attracts and retains talent.

• Grow the Centre’s network of speakers, advisory group members, and supporters to ensure we meet or exceed our diversity targets. 

General responsibilities and duties  

• Undertake the duties of the job description in accordance with the operational policies of Centre for London, including but not limited to the diversity policy and code of conduct. 

• Maintain good working relations with Trustees, staff, volunteers and other stakeholders. 

• Present the organisation in an appropriate and professional manner to its stakeholders. 

• Contribute to the development and growth of the organisation through working in accordance with its wider objectives, corporate philosophy and values. 

• Assist at Centre for London events outside of normal working hours as necessary. 

• Undertake any other reasonable duties as may be required. 

Who we are looking for 

• A part or fully qualified accountant 
• Ideally some experience of working in a not for profit setting or similar industry 
• 3+ years work experience 
• An enthusiasm for Centre for London's mission and work 
• A collegiate attitude, and a willingness to get 'stuck in' to different aspects of our small team's work 

Centre for London

We are London's think tank. A voice for all London is, and all it could be. We’re fiercely independent and consistently influential. Our vision is a London that’s successful and sustainable. A global city that works for all Londoners.

Our activities 

· Research and evidence: we conduct robust, unbiased research and analysis, and collaborate with Londoners and stakeholders across all sectors, to generate new ideas and recommendations.

· Convening and collaborating: we bring together citizens, experts and decision makers from diverse standpoints to discuss complex issues in a safe space. We devise solutions and work out how to implement them.

· Awareness raising and advocacy: being an authoritative policy voice on London and promoting our research and ideas to those with the power to act on them – from the grassroots to London’s and the nation’s leaders – through briefings, publications, social media, press and events.

Message from our chair, Fiona Fletcher-Smith

‘Centre for London’s work is more important than ever, with the city facing many challenges – from the local right up to the global, from the housing crisis to the threats posed by climate change. Our work is crucial in bringing together decision makers, experts and opinion formers to come up with new solutions to these complex problems facing London.

We are seeking to grow our team as we get to grips with these huge public policy challenges. If you think you have what it takes to work in our dynamic organisation, then please do apply to be our new Finance and Operations Manager. You’d be supported by a fantastic team dedicated to making London a better place to live and work. And you’d have a diverse board of trustees backing you all the way.

If you are passionate about making London a better city for all Londoners, then this is the role for you.’

About our culture

We are a small charity with nine members of staff. Everyone is passionate about London and committed to making it a better city. We have a friendly, fun and collaborative team culture. We invest in our team to help them succeed; offering on the job support and opportunities for development of your skills, both formally through training (learning lunches, whole team and individual training) and informally through experience and shadowing. 

We celebrate London’s rich and diverse culture and we want our team to reflect the city we serve. We especially welcome applications from women, and people from minority ethnic and/or less advantaged backgrounds.

We’re a London Living Wage and an equal opportunities employer - an ethos which also informs our work. We make employment decisions by matching organisational needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. Ours is a workplace where you can be yourself and achieve success based on merit.

We also know that there’s much more to life than work. Our flexible hours policy allows staff to make sure work fits around their personal lives. Benefits include 25 days holiday per year (plus extra days during office closure between Christmas and New Year), a contributory pension, cycle and savings schemes, childcare and eye care vouchers. All staff have access to an Employee Assistance Programme, and we have an organisational commitment to promoting good mental and physical health. Our support for working parents and those with caring responsibilities includes enhanced maternity pay (12 weeks at full pay), enhanced provision for supporting partners (three weeks leave at full pay), and we encourage shared parental leave. 

People who have worked with us for more than two years may also be able to take career breaks of up to six months, giving them time for personal or professional development, or to simply take an extended holiday.  

We are looking for a proactive Fundraising Assistant to complete our daily data management tasks and offer support to the fundraising team to help Bliss to raise more money to help babies born sick and premature.

The Fundraising Operations Team plays a crucial role in ensuring efficient supporter care and data management, ultimately helping to maximize Bliss' positive impact on babies.

One in seven babies is born premature or sick and needing care on a neonatal unit – this isn’t what most parents expect for their baby. Join the leading national charity dedicated to supporting babies, families and NHS staff at this critical time.

Role Summary 

Bliss is the UK’s leading national charity for babies born premature or sick, and we are looking for a confident data specialist with experience of overseeing effective, efficient data systems and processes to join our enthusiastic and passionate Fundraising department. 

Terms 

• Location: Hybrid (a minimum of three of your days over two weeks will be worked in the Bliss Head Office, London SE1)
• Salary: £25,000 FTE, Permanent
• Terms: 28-35 hours a week (Regular evening/weekend work (from home) at certain times during the year)

Role Details 

This role primarily focuses on managing and supporting data within the fundraising operations. Key responsibilities include overseeing income data in the Raiser’s Edge CRM and assisting the Senior Data Officer with daily data management tasks. Additionally, you will support the Community and Events team by providing data-driven insights to guide fundraisers, as well as assist other fundraising functions. The Fundraising Operations Team is essential in ensuring effective data management and exceptional supporter care, contributing to maximizing Bliss' impact on babies.

The ideal candidate will be able to demonstrate the following skills and experience: 

• Strong analytical abilities, with excellent problem-solving skills and the ability to use tools like Excel (including VLOOKUPs and pivot tables) to manage data effectively.
• Familiar with various fundraising techniques and the operational requirements of each, with experience in CRM systems such as Raiser’s Edge (preferable, but not essential).
• Able to work across multiple teams and adapt quickly to new environments, tasks, and challenges.
• Excellent administration skills, with a keen attention to detail and the ability to manage multiple tasks in a fast-paced setting.
• Skilled in time management, prioritizing workloads, and maintaining effective internal and external relationships.
• Exceptional written communication skills, with an ability to communicate with empathy and professionalism.

For more details please view the job description and person specification attached to this advert.  

How to apply  

Interested applicants are requested to submit the following documents

• Your CV (please ensure this does not include your age, gender or any other personal characteristics) 
• Supporting statement explaining how you meet the criteria in the person specification. This should address the essential points of the person specification and is expected to be no more than 1,000-1,500 words long 

This information is used when shortlisting candidates for interview. 

It is Bliss’ policy not to contact applicants who have not been invited for an interview so if you have not heard from us three weeks after the closing deadline, you should assume that your application has been unsuccessful. 

Recruitment Timeline  

The deadline for applications is 9am on Wednesday 15 January 2025. First round interviews will be held virtually (via zoom) on Tuesday 21 and Wednesday 22 January, with second interviews in person at our London Bridge office in w/b 27 January.

ROLE PURPOSE

This role provides vital administrative support to the fundraising team, handling a range of tasks from donation processing and data management to coordinating team schedules and managing the giving inbox. The Fundraising Assistant plays a key role in ensuring smooth daily operations through effective record-keeping, accurate processing of cash and card donations, and organising essential materials and resources. Additionally, this position serves as a first point of contact for donors and supporters, delivering a warm and welcoming experience for all who call or visit the Welcome Office.

MAIN DUTIES & RESPONSIBILITIES

Administrative Support

• Donation Processing: Process and log all donations, including cash, card payments, and online donations. Ensure accurate coding and logging of donation information, especially during seasonal appeals, and support backlog processing as needed.

• Email and Inbox Management: Respond to emails in the giving inbox, directing queries appropriately and maintaining organised records of communication.

• Cash Handling and Banking: Arrange and oversee regular cash collections, maintain records in the safe, and support regular cash counting and banking to ensure accurate and secure handling of donations.

• Scheduling and Coordination: Support team scheduling needs, including coordinating departmental meetings, agendas, and any follow-up actions. Assist with booking and organising events as needed.

• General Office Support: Manage the distribution of collection tins and buckets, assist with inventory and stock checks for fundraising materials, and ensure an organised work environment for all fundraising resources.

• Additional Administrative Duties: Perform a variety of other administrative tasks to support the wider fundraising team, including preparing reports, maintaining organised files, and supporting volunteer coordination when required.

Supporter Engagement

• Act as the first point of contact for all donor enquiries through phone, email, and in-person interactions, ensuring a positive and engaging experience for all supporters.

• Process donations made in person, over the phone, and through other direct channels, and assist with maintaining a timely and personalised thank-you process for supporters.

• Help ensure that donors and supporters receive the necessary materials and information for a successful and enjoyable engagement with the charity. SGHC – Role Profile Page 2 of 2

Team Collaboration

• Provide front desk coverage, welcoming visitors and donors at the Welcome Office and serving as a friendly and helpful representative of the organisation.

• Work collaboratively with the fundraising and wider team to support ongoing needs, assisting with tasks across departments as needed to ensure smooth operations.

• Support team members with ad hoc projects, activities, and any high-priority tasks to contribute to overall team objectives.

• Any other duties as required by the needs of the organisation

Additional Information

• Hours: This is a part-time role of 22.5 hours per week. While the role is fully office-based, there is flexibility in how these hours can be scheduled, and they may be spread across 3, 4, or 5 days depending on preference.

• Location: This role is based in the Welcome Office, at St George’s Hospital, Tooting where the Fundraising Assistant will serve as a front-facing representative for the organisation. 

Be Part of the Fight Against Food Waste in Oxfordshire

Are you a creative, organised, and motivated individual looking to make a real difference in your community? Join Oxford Food Hub, a vibrant and purpose-driven charity dedicated to rescuing surplus food and redistributing it to over 200 charities and community groups across Oxfordshire. Together, we’re not just tackling food waste – we’re feeding communities, reducing carbon emissions, and making Oxfordshire more sustainable.

This is your chance to combine your marketing flair with your administrative expertise to drive impactful change. We’re looking for a dynamic individual who’s as comfortable creating engaging social media content as they are coordinating behind-the-scenes operations.

Job Purpose

The Administrative and Marketing Assistant provides effective and proactive administrative support for the Outreach and Administration Coordinator, CEO, and the Oxford Food Hub staff team. They lead on marketing and communications activities, particularly social media.

The Administrative and Marketing Assistant is often the first point of contact for members of the public, charities, and other partners, handling enquiries and requests with efficiency, compassion, and excellent customer service.

This role supports the smooth running of the charity and helps maintain our excellent reputation across Oxfordshire.

Key Responsibilities

Administration:

• Responding to phone and email enquiries, greeting visitors, triaging queries, and signposting vulnerable callers appropriately and sensitively.

• Supporting the team with administrative tasks such as data inputting, financial processes, and producing reports.

• Maintaining databases, spreadsheets, and other systems, including data inputting and running reports as required to support our operations and fundraising activities.

• Ordering office supplies and other equipment as required by OFH.

• Ensuring all documents and information are treated in line with data protection regulations.

• Processing and recording petty cash payments, expense claims, and banking donations.

• Providing administrative and marketing support to the CEO, Outreach and Administration Coordinator, and team for strategic initiatives and projects as needed.

Marketing and Communication:

• Implementing a social media strategy to raise awareness of our mission, activities, and impact.

• Creating unique content to drive more donations, increase visibility, and educate followers on reducing food waste.

• Monitoring social media channels, engaging with followers, and responding to inquiries in a timely manner.

• Tracking and reporting on social media metrics, providing insights and recommendations to improve engagement.

• Collaborating with the team to plan and promote events, campaigns, and fundraising initiatives.

• Staying up-to-date with social media trends and best practices to ensure effective communication.

• Organising Oxford Food Hub events and representing the organisation at partnership events.

Person Specification

Essential Qualities:

• Commitment: Demonstrated commitment to OFH’s mission and values.

• Organisation: Excellent organisational skills with the ability to multitask, manage your workload, and prioritise effectively in a fast-paced environment.

• Resilience: Able to respond to changes and challenges positively, supporting the team to meet objectives. Comfortable working in a warehouse setting year-round.

• Communication: Excellent written and verbal communication skills, comfortable communicating with colleagues, stakeholders, and members of the public, including people experiencing food insecurity.

• Inclusivity: Ability to create a safe and inclusive environment for members of the public, volunteers, stakeholders, and employees.

• Innovation: Creative mindset with an eye for design and content creation.

• Team Player: Works well with colleagues in a dynamic environment while also being able to work independently.

• Flexibility: Willing and able to attend occasional evening or weekend events.

Experience and Qualifications:

Essential:

• Proficient in using Microsoft Office Suite, Google Drive, or similar platforms.

• Experience creating content using social media, websites, or graphic design packages.

• Experience working in a team.

• Experience handling enquiries from the general public.

• Understanding of confidentiality laws and GDPR guidelines.

Desirable:

• Experience working for a charity or with volunteers.

• Experience in an administrative or marketing role.

• Experience using CRM databases.

Team: Retail

Location: Plymouth

Work pattern: 14 hours on a rota basis (to include weekends)

Salary: Up to £8,400 per annum

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Assistant Shop Manager:

• To assist the Shop Manager to maximise shop income and profitability through the safe day-to-day operational management of shop activity and key performance indicators, to support the work of Cats Protection
• To act as brand ambassador for Cats protection, being a role model for the values and behaviours of the Charity, taking responsibility for the shop operation in the absence of the Shop Manager.

About the retail team:

• Our retail operation consists of over 80 charity shops
• Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece'.

What we’re looking for in our Assistant Shop Manager:

• Demonstrable learning and experience from working in a relevant retail environment
• Experience and/or understanding of working to sales targets
• Experience of cash reconciliation and financial controls
• Ability to motivate and manage a team of employees and volunteers

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about 

Interested? Here’s how to apply:

Application closing date: 2nd January 2025

Virtual interview date: 10th January 2025

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. Anonymised application form
2. Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Team: Retail

Location: Worcester

Work pattern: 14 hours per week (to include some weekend working)

Salary: Up to £8,400 per annum

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Assistant Shop Manager:

• To assist the Shop Manager to maximise shop income and profitability through the safe day-to-day operational management of shop activity and key performance indicators, to support the work of Cats Protection
• To act as brand ambassador for Cats protection, being a role model for the values and behaviours of the Charity, taking responsibility for the shop operation in the absence of the Shop Manager.

About the retail team:

• Our retail operation consists of over 80 charity shops
• Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece'.

What we’re looking for in our Assistant Shop Manager:

• Demonstrable learning and experience from working in a relevant retail environment
• Experience and/or understanding of working to sales targets
• Experience of cash reconciliation and financial controls
• Ability to motivate and manage a team of employees and volunteers

What we can offer you:

• range of health benefits
• 25 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about 

Interested? Here’s how to apply:

Application closing date: 5th January 2025

Virtual interview date: TBC

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. Anonymised application form
2. Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Team: Retail

Location: Arbroath

Work pattern: 14 hours on a rota basis (to include weekends)

Salary: Up to £8,400 per annum

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Assistant Shop Manager:

• To assist the Shop Manager to maximise shop income and profitability through the safe day-to-day operational management of shop activity and key performance indicators, to support the work of Cats Protection
• To act as brand ambassador for Cats protection, being a role model for the values and behaviours of the Charity, taking responsibility for the shop operation in the absence of the Shop Manager.

About the retail team:

• Our retail operation consists of over 80 charity shops
• Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece'.

What we’re looking for in our Assistant Shop Manager:

• Demonstrable learning and experience from working in a relevant retail environment
• Experience and/or understanding of working to sales targets
• Experience of cash reconciliation and financial controls
• Ability to motivate and manage a team of employees and volunteers

What we can offer you:

• range of health benefits
• 25 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about 

Interested? Here’s how to apply:

Application closing date: 5th January 2025

Virtual interview date: TBC

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. Anonymised application form
2. Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Team: Retail

Location: Dalry Road, Edinburgh

Work pattern: 21 hours on a rota basis (to include weekends)

Salary: Up to £12,600 per annum

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Assistant Shop Manager:

• To assist the Shop Manager to maximise shop income and profitability through the safe day-to-day operational management of shop activity and key performance indicators, to support the work of Cats Protection
• To act as brand ambassador for Cats protection, being a role model for the values and behaviours of the Charity, taking responsibility for the shop operation in the absence of the Shop Manager.

About the retail team:

• Our retail operation consists of over 80 charity shops
• Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece'.

What we’re looking for in our Assistant Shop Manager:

• Demonstrable learning and experience from working in a relevant retail environment
• Experience and/or understanding of working to sales targets
• Experience of cash reconciliation and financial controls
• Ability to motivate and manage a team of employees and volunteers

What we can offer you:

• range of health benefits
• 25 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about 

Interested? Here’s how to apply:

Application closing date: 5th January 2025

Virtual interview date: TBC

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. Anonymised application form
2. Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email [email protected] if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey

Transforming Lives for Good (TLG) are a national Christian charity working in partnership with local churches to give struggling children, young people and their families hope and a future!

This is a rare opportunity to join an award-winning charity in an integral, trusted role supporting TLG’s Chief Executive and Director of People & Culture. Working right at the heart of the organisation, TLG is looking for an individual with a natural leadership gift who excels in building strategic partnerships with senior leaders, lightening their load, and increasing their effectiveness.
We’re looking for an individual who is incredibly proactive, capable of anticipating tasks well in advance and able to foster meaningful relationships more broadly across the team. The right candidate will bring an exceptional ability to manage numerous concurrent responsibilities within a fast-paced, innovative environment, all while maintaining an unwavering 'can-do attitude'. For individuals with a love of operations and project management, there are some exciting development opportunities to take the role to a new level more broadly within TLG.
TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Initial Interviews: 13th January Online 

Final Interviews: 22nd January at our National Support Offices, West Yorkshire