Operation Assistant Jobs

Head of Commercial Income

Are you an experienced senior leader with a strong background in commercial strategy, retail operations, and income generation? Are you ready to drive innovation and growth for a leading UK hospice charity? Prospect Hospice is seeking a visionary Head of Commercial Income to help deliver our ambitious plans and ensure financial sustainability for generations to come.

With a new five-year strategy underway, this is an exciting time to join us. We’re investing in our income generation team to ensure we meet our ambitious growth targets.

Hours: 37.5 hours per week (Monday to Friday, with flexibility as required).

What is the role?

This is a strategic leadership role where you’ll oversee our commercial income portfolio, including 18 retail shops, our warehouse and logistics operations, and emerging income streams. You’ll lead a dynamic team and create innovative business strategies to grow our commercial income from £6 million to £9 million over the next five years.

Key Responsibilities

• Lead and grow our commercial operations (retail, warehouse, logistics, and new income streams)
• Develop and implement high-impact business plans to increase revenue and profitability
• Expand retail operations and enhance both in-store and online sales performance
• Identify and develop new commercial opportunities to diversify income
• Monitor performance, manage budgets, and ensure targets are met or exceeded
• Inspire, mentor and develop a high-performing, values-driven team
• Collaborate with senior leaders to contribute to organisational strategy and innovation

This is a fantastic opportunity to combine commercial leadership with meaningful impact – helping fund exceptional end-of-life care for people in Swindon, Marlborough, and northeast Wiltshire.

At Prospect Hospice, we pride ourselves on being a great place to work. Our team culture is supportive, inclusive, and focused on continuous learning and innovation. You’ll be joining a charity that values diversity of thought and perspective, fosters a culture of respect, and encourages collaboration across all levels.

About you:

We’re looking for a commercially savvy, inspiring leader who can demonstrate:

• Extensive experience in a senior commercial leadership role, driving growth and profitability across multiple income streams
• Proven ability to develop and deliver effective commercial income strategies, business plans, and budgets to grow income and impact
• Exceptional leadership skills – ability to inspire, and build and develop a high-performing team
• Proven track record of delivering income against specific targets
• Strong analytical, communication, and relationship-building skills
• Ability to influence and negotiate
• Experience in expanding retail operations, driving growth and profit across both online and offline sales
• Experience in leading processes to develop new commercial income streams

Due to the nature of this role, a full UK driving license and access to a vehicle is also required.

Please see the job description for full details.

We offer a great range of benefits, including:

• 27 days annual leave entitlement (plus bank holidays)
• Generous contributory pension scheme and life assurance
• Discounts with local retailers, gyms, and service providers including Blue Light Discount Card
• Employee Assistance Programme
• Family-friendly policies and practice
• Supportive induction, and training and development
• A values led, inclusive working environment
• Free parking on-site

To apply, please submit your CV and a cover letter detailing your suitability for the role and why you’d like to work with us.

Equality & Diversity

Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business, and the communities we serve.

We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.

If you are an Assistant Accountant looking for your next role in an organisation with a meaningful mission, the Royal College of Radiologists’ Accountant Assistant role may be the role for you!

The Assistant Accountant is a crucial role that sits in our high performing finance team. In this varied role you will manage the supplier approvals and payments including our corporate travel account, customer invoicing processes end-to-end, and perform bank reconciliations and posting information to the accounting system. You will provide an excellent customer service, using your strong verbal and written communications skills to deal with day-to-day queries through the shared finance inbox. You will also deal with a range of essential reconciliations to support the Management Accountant and month end processes. 
You will be collaborative, working alongside one other assistant accountant, ensuring all routine transactions and processes are completed in a timely and efficient manner. This is an excellent opportunity for someone looking to gain all-round experience in finance within fast paced environment.

What you’ll do: 

• Have day-to-day responsibility for administering the accounting system to ensure that the user hierarchy is maintained, new users are set up appropriately and that rights for processing, reporting and workflow are assigned correctly.
• Attend promptly to colleagues’, members’, customers’ and suppliers’ queries.
• Process all invoices and expense claims from receipt to preparation for payment.
• Generate regular payment runs to agreed timetable modifying it as required to accommodate disruptions.
• Distribute all sales ledger invoices as instructed.
• Provide credit control to the business according to finance policies, actively engage with and enter in to and keep records of dialogue for all debtors.
• Ensure all bank reconciliations are performed in a time appropriate manner and to the RCR’s standards.

What you’ll need:

• Experience of using a finance system, payment system and Microsoft applications, including experience of working in nominal, sales and purchase ledgers and cashbook
• Experience of working in a finance team in a similar role
• High level of accuracy and attention to detail
• An ability to multi task and work to tight deadlines
• Effective oral and written communication skills 
• Self-starter, confident to initiate and progress work, knowing when to consult or involve others

 
This is an exciting opportunity to join a fast-paced and forward-thinking team and organisation. If you are interested in finding out more about the Assistant Accountant role and the RCR please have a read of the candidate pack.   

 
Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (up to 60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Our client, a wonderful health and social care trust is looking for a Communications and Operations Assistant on a full-time basis (35 hours per week), running for 5-months in the first instance. The post will be looking to start as soon as possible and will be based 3 days on-site in Central London.

Key responsibilities include:

• Organise and support internal team meetings (scheduling, agendas, note-taking, action tracking).
• Assist with planning and delivery of online and in-person events.
• Provide administrative support to the Director, including diary management and travel booking.
• Maintain stakeholder lists and update internal databases.
• Support the Press Office during busy periods.
• Assist with routine team activities and larger projects as needed.
• Process invoices, expense claims, and financial records.
• Assist with information security and data protection record-keeping.
• Provide on-site IT support and basic troubleshooting.
• Support office logistics, including deliveries and signage updates.
• Assist with recruitment, inductions, and other HR tasks.
• Contribute to routine team activities and development projects.
• Manage visitor access, front-of-house hospitality, and supplier coordination.
• Provide administrative support for internal working group meetings.
• Oversee shared email inboxes and calendars.
• Handle incoming telephone calls and mail distribution.

To be successful in this post you will have:

• Experience in a similar role, working effectively with diverse people.
• Familiarity with electronic diary/calendar management.
• Self-motivated, able to work independently and manage time well.
• Strong organisational skills, with the ability to prioritise tasks and a high attention to detail.
• Clear and effective communication, both written and verbal.
• Creative problem-solver with initiative to improve processes.
• Excellent interpersonal skills, building strong relationships at all levels.
• Professional integrity and ability to maintain confidentiality.
• Team player with a flexible, proactive, and positive attitude.
• Commitment to diversity, equity, and inclusion.
• Strong IT skills, including Microsoft Office and CRM systems like Salesforce.

The post is looking to start as soon as possible, so you will need to be available immediately or at short notice to be considered.  

If you are interested in finding out more information about this new opportunity, please register your interest and submit your CV by clicking 'apply now' below. 

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

Action for Pulmonary Fibrosis (APF) is the UK’s leading charity dedicated to improving the health and well-being of people affected by pulmonary fibrosis. We’re here to ensure that people affected by pulmonary fibrosis (or lung scarring), their loved ones and the professionals caring for them have the support, resources and voice they need.

‍Purpose

APF has grown significantly over the past five years, with our support services reaching over 10,000 people affected by pulmonary fibrosis (PF) each year. We have ambitious plans for further growth across our services and to fund more ground breaking research. As we enter a new five-year strategic period, we aim to grow our income to £3-5 million, which will underpin our exciting plans to support more people affected by pulmonary fibrosis and prevent lives being lost to this devastating disease.

The Charity Governance and Operations Manager will ensure robust operational, safeguarding, and governance frameworks are in place to support Action for Pulmonary Fibrosis’ continued growth. This role is critical for maintaining our compliance with legal and regulatory requirements, overseeing risk management, and embedding efficient operational structures. In addition, you will help foster a culture of high-quality supporter care and lead on continuous improvement to strengthen internal processes and staff development.

Terms of Appointment

Working hours: Full time (37.5 hours per week) or part-time (minimum 30 hours per week).

Reports to: Director of Finance and Operations (primary reporting line) Chief Executive Officer (dotted line reporting for governance and Board assurance).

Location: Hybrid (1–2 days per week in the Peterborough office, 3–4 days remote working.

Salary: £40k - £45k FTE (salary will be pro rata for part-time hours) dependent on experience.

‍Other benefits

The ability to flex hours, take ‘time off in lieu’ for extra hours worked.

Death In Service benefit.

Service-related sick pay when 6-month probation is completed.

Employee Assistance Programme.

Access to training and development.

Complimentary gym access at Stuart House (non-contractual).

Application details

• Your CV.
• Your Cover Letter.

Interviews will be held in person at our Peterborough Office, Stuart House on the 23 April.

We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age, or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

About SafeLives

We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.    

Last year alone, 14,000 professionals received our training. Over 80,000 adults at risk of serious harm or murder and more than 100,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last six years, over 4,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start. 

Together we can end domestic abuse. Forever. For everyone.

About the role

The PA team to SLT play a pivotal role in ensuring the smooth operation of SafeLives mission by supporting SLT to navigate a complex landscape of responsibilities and initiatives. They represent the charity with many of our senior stakeholders, manage a busy Senior Leadership office and deal with senior executives across the charity sector, government, business and philanthropy.

This PA role will have  a particular focus on supporting the Director of the Drive Partnership whilst also  will also supporting across SafeLives SLT as required.

Benefits

• 34 days' holiday incl. public holidays
• Flexible working e.g. compressed hours
• Cycle to work scheme
• Eye care vouchers
• Pension scheme with 4% employer contribution
• Childcare vouchers
• Employee assistance programme
• Clinical supervision
• Holiday purchase scheme to buy up to an additional 5 days
• Enhanced family leave policies
• Enhanced sick pay
• Professional development fund
• Individual learning budget
• Restorative practice training
• Time off in lieu 

If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.

Closing date: 17th April 2025. 

SafeLives is a committed provider of equal opportunities for all; please see our job description for full details.

No agencies, please.

TLG is seeking a Head of Operations to join our team as we establish a new organisational and leadership structure. This role aims to achieve a step change in effectiveness by implementing strategic initiatives that enhance efficiency, productivity, and innovation, in partnership with the Executive Director.

The Head of Operations will lead a team of specialists and operational leaders focused on executive support, strategy, innovation, and digital operations & transformation. They will work closely with the Executive team to operationalize vision and strategy, champion compliance, and ensure effective governance and seamless organizational cycles.

We seek a leader who can engage with the big picture while valuing the details, balancing process-driven approaches with creativity. The ideal candidate will have a track record of building relationships at all levels to make an impact.

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Hours: Part-time 22.5 – 26.25 hours (0.6 - 0.7 FTE) with potential to increase hours as the role progresses

Closing Date: Tuesday 15th April

Initial Interviews: Wednesday 23rd April – Online

Final Interviews: Wednesday 7th May – at our National Support Office in West Yorkshire

Role Purpose 

This is a new role that will provide leadership and oversee the FareShare Cymru operational locations, ensuring that operations are managed efficiently, to required levels of compliance with regulations and Service Levels, meet operational objectives and ensure its ongoing success 

Strategic Development 

• Support the implementation of the FareShare Cymru strategic plan ensuring all operational plans and capacity aligns with the aims and goals of FareShare Cymru’s strategic plan 

• To recommend, develop and integrate new operations and systems to ensure the ongoing success, growth, development and financial sustainability of FareShare Cymru.   

• Support the monitoring of delivery and reporting of progress against the strategy 

• Develop long term partnerships with external stakeholders in achieving strategic goals.   

Operational Management 

• Responsible for the day-to-day operations of FareShare Cymru - ensuring that we adhere to all food safety, health and safety, operational standards and security measures.  This may include (but is not limited to): 

• Prioritisation and delegation of tasks to the Operations Team (including volunteers) and ensure that daily briefing meetings are held. 

• Ensure that there is sufficient staff and volunteers to carry out operations on a day-to-day basis. 

• Ensure that all necessary operational policies and procedures, and risk assessments are developed and that these are communicated to and adhered to by staff, volunteers, placements, visitors and contractors - including but not limited to Health & Safety, the Food Safety Manual and Equal Opportunities Policy.

• Responsible for the wellbeing of all depot staff and volunteers.  

• Ensure that all maintenance is carried out in a timely and cost-effective manner.  

• Work with the Food Sourcing Lead to maximise intake of food and minimise waste.   

• Ensure that a good level service is provided to Community Food Members. 

• Maximise operational efficiency. 

• Maintain good relations and communications with the FareShare UK Food team, local food suppliers and Community Food Member recipient projects. 

• Ensure good collaboration and working relationships with the Development Team. 

• Liaison with external bodies including EHO and Trading Standards 

Operational Development 

• Support the strategic development plan by committing to delivery of operational objectives. 

• Recommend and implement innovative practices that will transform the charity’s operations to ensure there are no barriers to growth.   

• Develop new operational procedures in accordance with FareShare UK policies and procedures whilst also reflecting local needs.   

•  Set up and integrate new areas of delivery in line with growth of the charity.   

• Seek out and emulate good practice from within the FareShare network and beyond. 

• Monitor and evaluate operational elements of FareShare Cymru’s activities and make regular reports as required. 

• Work with the FareShare Cymru team to implement continuous improvement and quality delivery. 

Team Management   

• Line manages key positions (including the Assistant Operations Managers (AOMs)) using clear objective setting and performance management procedures.

• Lead and support the Operations Team to deliver against objectives, ensuring they are motivated and inspired to achieve daily tasks and contribute towards strategic growth plans.

• Complete probationary reviews and annual appraisal paperwork and meetings on time and when required, following up on training requirements and/or performance issues and keeps accurate records.

• Hold regular two-way meetings with the team and enable feedback from the team. 

• Work with the Volunteer Lead, Employability Lead and responsible AOM to develop and implement best practice for the management, development and engagement of volunteers. 

• Deputise for the Head of Operations attending management team and other meetings as required. 

 Other    

• Carry out any other duties which may be necessary to fulfil the main purpose of the post    

• Manage specific areas of the operations budget as agreed with the Head of Operations and Finance Manager   

Person specification available at www.fareshare.cymru

Are you an organisational whizz who loves optimising processes, keeping teams connected, and ensuring everything runs like clockwork? If so, this role could be perfect for you!

TPP are recruiting an operations Manager on behalf of our client, a respected social enterprise. They are looking for someone 4 days a week. The salary would be pro rata for 4 days.  This is a 9 month contract. They are ideally looking for someone to start in April.  They offer hybrid working. They are based close to Liverpool street.   

Benefits:

• Pension scheme with up to 8% employer contribution
• Enhanced Parental Pay
• Enhanced Parental Leave
• Menstrual Leave and more!

The Role:

As the Operations Manager, you’ll be the glue that holds internal operations together—streamlining workflows, improving internal systems, and ensuring everything from governance to HR and finance runs efficiently.

Main responsibilities:

• Operations & Process Improvement – Implement and optimise internal workflows, oversee shared mailboxes, document key processes, and lead the rollout of the new Intranet.
• Internal Communications & Events – Plan and manage ‘Company Connect’ meetings, including travel bookings, agenda setting, and feedback collection.
• Governance & Reporting – Maintain and update the Executive & Quarterly Strategic KPI Dashboards, prepare Board-level reports, act as Secretariat for subcommittees, and support policy reviews.
• HR & People Operations – Oversee HR systems and processes, including performance reviews, and maintain HR records.
• Finance Support – Work alongside the Finance Assistant to supervise cost control, payment runs, and potential automation of payroll processes.

Essential requirements:

• Experience in operations management, process improvement, or governance.
• Strong project management skills with the ability to juggle multiple tasks.
• Excellent attention to detail and a proactive approach to problem-solving.
• Comfortable working across HR, finance, and internal systems.
• Strong communication skills – you’ll be liaising with senior stakeholders, team leads, and external consultants.

If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!

TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Food and Beverage Manager
Reference: APR20254453
Location: Sherwood and Budby South
Contract: Permanent
Hours: Full-Time, 37.5 hours per week
Salary: £27,123.00 - £28,956.00 Per Annum
Benefits: Pension, Life Assurance and Annual Leave

Introduction 

We are looking for an enthusiastic, confident and highly organised individual to take on the role of Food and Beverage Manager at our Sherwood Forest nature reserve.

The café is located in our award winning visitor centre, situated is an ancient landscape alive with nature, history and folklore. Today it is a magical destination visited by people from across the globe, home to the enduring legend of Robin Hood and the famous Major Oak, estimated to be more than 1,000 years old.

We care for over 450 hectares of ancient wood pasture and rolling heathland which is home to thousands of species of bird, insect, mammal, fungi, tree and plant. Wooded for centuries and once part of a vast royal hunting ground, for the 350,000 people who come to visit each year it is an incredible place to visit!

What's the role about? 

Supporting the Assistant Food and Beverage Manager in the delivery of an exemplar customer experience, maximising income streams and effectively managing costs to deliver optimal net contribution, whilst ensuring a high level of legislative compliance.

Working at Sherwood Forest Reserve, you'll compliment the unique and fascinating visitor experience offer inspiring our visitors to support nature conservation now and in the future. Working with the Assistant Food and Beverage Manager, and a team of Centre Assistants, you'll be responsible for delivering the café's menu offer and driving income, ensuring consistent high customer service and delivery. Excellent staff management and organisational skills will be required to manage the weekly rota effectively and a keen eye for managing budgets and costs are essential to manage costs and margins to maintain profit.

Working as part of the catering team, we need someone who is enthusiastic and hard working and is determined to make a success of the catering operation.

The Food and Beverage Manager will:

• Complete back of house and front of house operation alongside the team

• Support delivery of exceptional customer care.

• Proactively support the delivery of net contribution targets through effective budgetary management and resource planning.

• Proactively support the effective delivery of defined standard operating procedures.

• To proactively support the effective delivery of all administrative tasks within defined timeframes.

• Responsible for effective management of food safety and health and safety, adhering to RSPB procedures.

• Proactively support in the management and leadership of team members.

• Deputise in the absence of the Food and Beverage Manager.

• Ensure the café is commercially merchandised according to the agreed layout and stock levels are appropriate.

• Ensure all catering administration, operating processes, security, food hygiene and health and safety adhere to RSPB procedures.

Essential skills, knowledge and experience: 

• GCSE Maths and English or equivalent

• Level 2 Food Hygiene

• An understanding of budgets and delivery of KPI’s

• A working knowledge of MS applications, including Excel and Word

• Knowledge of food safety management systems and health and safety legislation

• Strong visual merchandising, display and presentation skills

• Strong resource planning with effective allocation of teams and product

• The ability to plan and prioritise tasks

• A strong leader, who motivates and nurtures their teams

• Effective in responding to customer and colleagues needs and feedback

• Supporting and developing a highly performing diverse team

Desirable skills, knowledge and experience:

• Level 3 Food Hygiene

• Experience of working at a visitor attraction

• Multi-site catering experience

Closing date: 23:59, Tue, 29th Apr 2025

We are looking to conduct interviews for this position as soon as possible so please don't delay in responding.  We reserve the right to close this vacancy early if we receive sufficient applications for the role’. 

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

Are you interested in a career in data and looking for your first step? If so come and join our team and contribute to the incredible work that we do across Sue Ryder.

As Database Assistant you’ll be a key team member of a busy Supporter Data & Insight team, providing administrative support to the Head of Department and other team managers. You will also be:

• Helping to keep fundraising database clean
• Writing back to the system all mass communications we’ve had with our supporters
• Matching different sets of files
• Administrative support for the data team

This is an excellent opportunity for someone beginning their career in data to work alongside an experienced, friendly team learning about all aspects of Supporter Care, Data and Fundraising compliance.

To hit the ground running ideally you will have excellent communication skills and the ability to organise and prioritise a busy workload. You will have experience of using Microsoft Excel and experience of working with databases would also be an advantage. What is essential is to be a team player with an enthusiasm for fundraising in order to succeed in the role and progress your career with us.

Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Enhanced maternity, paternity and adoption pay
- Access to Employee support programme
- Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, Women and Non-Binary Individuals
- and lots more. Please visit our careers website for the full list.

Closing date:14th April
Interview date: 25th April
we’ll contact you if you’re shortlisted. This will be a virtual interview. (Excel test + Interview)

If we find a suitable candidate we may close the listing early

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible. We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process 

If you want more than just a job, we want you.
Join the team and be there when it matters.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

 

Salary (UK): £30,170 plus benefits

The Role:

Mary’s Meals International is recruiting for an experienced Personal Assistant to join our Risk & Governance function. Reporting directly to the Support Services Lead, you will be responsible for providing efficient and effective support to our Chief Growth Officer, Chief Operations Officer and Chief People & Governance Officer, with ad hoc support to other members of the Executive Leadership Team (ELT). In this fast paced and varied role, you will work closely with our Boards, Committees and Leadership teams, providing a variety of support including diary management, attending meetings, taking minutes, managing follow up actions, travel arrangements, maintaining systems and processes and undertaking specific projects as required.

Key responsibilities & activities:

• Assess ELT priorities and re-directing emails, enquiries and requests as necessary.
• Drafting emails and other correspondence, proof-reading, and writing reports.
• Managing emails, phone calls, post, general correspondence, reports, minutes of meetings, forms and compiling address lists.
• Carrying out background research and providing reports on various subjects.
• Attending Board meetings for Programme Affiliates, and MMI Board meetings in the absence of the Support Services Lead, taking minutes at the same and preparing follow-up actions for circulation.
• Organising internal and external meetings and teleconferences, including booking venues, arranging accommodation, preparing agendas and meeting papers, disseminating meeting papers and liaising with board members.
• Organising and coordinating complex travel itineraries to optimise travel time and making all travel and accommodation arrangements necessary for the ELT and other key personnel as required.
• Undertaking projects from time to time on behalf of the ELT - examples include organisation of events.
• Attending regular ELT meetings in person in Glasgow.
• Attending sub-group meetings within each of the core pillars, including Senior Leadership Meetings, safeguarding committee meetings and other core committee meetings; taking minutes at the same and preparing follow-action

With fantastic interpersonal skills and robust experience as a Personal Assistant, you will thrive in a varied, fast paced role and will utilise your exceptional organisational skills to manage the balance of scheduled work with provision of unplanned support.  With great communication skills, you will work closely with a range of stakeholders across a variety of geographies and cultures. Confident, competent, resilient, with a solution-focussed approach, you will have the ability to take on a variety of projects with a high level of competence and confidentiality.

We are happy for you to work remotely and flexibly, in a way that best supports your work life balance. We also have an office near Glasgow city centre for those who live nearby and would like to work from here occasionally or on a regular basis.

Due to the nature of the role, regular attendance at our Glasgow office will be necessary, so the position requires proximity and ability for commuting on a quarterly basis.

About us:

Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We continue to change the lives of over 2.4 million children who today will receive Mary’s Meals.

We believe in the innate goodness of people, respect the dignity of every human being and family life and believe in good stewardship of the resources entrusted to us. In line with our values, Mary’s Meals is fully committed to a culture of safeguarding. Mary’s Meals is committed to preventing any type of unwanted behaviour at work and we expect all the Mary's Meals family to share this commitment and work in the best interest of the communities we serve. Our safe recruitment practices ensure that only those that are committed to our high standards join our movement.

This is a fantastic role where your daily work has real impact. Please click Apply to send your CV and a short covering note, highlighting your suitability and motivations in considering this role.

 Benefits (UK Based):

• 34 days annual leave (pro-rated for part time working patterns) including bank holidays, increasing by 1 day each completed calendar year, to a maximum of 39 days (+ option to buy another week)
• Flexible working
• Employee Assistance Programme
• Life assurance
• Pension - depending on the location of the candidate. Any pension contribution paid as part of salary will be subject to normal statutory deductions/ taxation 

Closing date for applications is Friday 18th April 2025.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Executive Assistant – International Director
I am excited to be working with an amazing London based charity in search of a temporary Executive Assistant, this is a full time, London based hybrid role (2-days a week in office) for an initial three months. We are seeking a proactive and highly organized Executive Assistant to support the International Director (ID) and Senior Leadership Team. This role requires exceptional project management, administrative, and communication skills, as well as the ability to work independently in a fast-paced environment.
Key Responsibilities
•  Act as the first point of contact for the International Director, managing communications and priorities.
•  Provide comprehensive administrative support, including diary and email management, travel arrangements, and event coordination.
•  Support leadership meetings by organising, minuting, and ensuring follow-ups.
•  Conduct research, draft presentations and reports, and assist with communications.
•  Manage internal systems and maintain efficient scheduling aligned with governance cycles.
•  Liaise with senior internal and external stakeholders to ensure smooth operations.
•  Oversee budget management and project-related finances as required.
About You
Essential:
•  Degree or equivalent experience.
•  Proven experience in executive support at a senior level, ideally within the charity sector.
•  Strong writing, organisational, and prioritisation skills, with attention to detail.
•  Ability to manage complex diaries, travel, and logistics efficiently.
•  Excellent interpersonal and communication skills, including discretion and professionalism.
•  Proficient in Microsoft Office and financial record-keeping.
Desirable:
•  Knowledge of the international development or humanitarian sector.
•  Experience in governance, internal communications, or project management.

If you have the above skills and experience and are immediately available, please apply online today, I would love to have a conversation with you!
 

About Us

The Horniman Museum and Gardens is a unique attraction in south east London where global cultures and the natural world are brought together for everyone to enjoy. The Museum holds internationally important collections of anthropology and musical instruments, as well as a popular natural history gallery and Aquarium. The 16 acres of beautiful Gardens feature a tropical Butterfly House and offer stunning views across London.

About the Role

The Membership and Fundraising Assistant helps support the successful operation of the Horniman’s individual giving schemes, primarily focussed on the popular Membership scheme. This includes administration, communications and supporting campaigns and exclusive events.

Key Responsibilities   

The role will support generating vital income to the Horniman Museum and Gardens through efficient database management, financial processing, the delivery of appealing events and benefits, and promotional communications.

About You

You will have good administrative experience and understanding of relational databases and will be a confident IT user (including Outlook and Excel skills). You’ll be able to organise your tasks efficiently and work to an exceptional level of accuracy.

Key Qualities, Skills, and Experience

● Experience of carrying out administrative tasks and maintaining systems and records (E) 

● Excellent computer skills particularly in Excel, Word and Outlook (E)

● Experience of using relational databases (E) preferably Tessitura (D)

● Proven ability to work with a high degree of accuracy and attention to detail (E)

The closing date for completed applications is 10am on Thursday 17 April. Interviews will be held on Thursday 01 and Friday 02 May. 

The Horniman is an equal opportunities employer and we value and celebrate diversity. We want to  better represent the communities in which we work but recognise that there is still much work to do in  this area. We welcome and encourage all applicants and particularly encourage you to apply if you are from a community that is often disadvantaged by society or of minority background.

ROLE PURPOSE

This role provides vital administrative support to the fundraising team, handling a range of tasks from donation processing and data management to coordinating team schedules and managing the giving inbox. The Fundraising Assistant plays a key role in ensuring smooth daily operations through effective record-keeping, accurate processing of cash and card donations, and organising essential materials and resources.

Additionally, this position serves as a first point of contact for donors and supporters, delivering a warm and welcoming experience for all who call or visit the Welcome Office.

MAIN DUTIES & RESPONSIBILITIES

ADMINISTRATIVE SUPPORT

• Donation Processing: Process and log all donations, including cash, card payments, and online donations. Ensure accurate coding and logging of donation information, especially during seasonal appeals, and support backlog processing as needed.
• Email and Inbox Management: Respond to emails in the giving inbox, directing queries appropriately and maintaining organised records of communication.
• Cash Handling and Banking: Arrange and oversee regular cash collections, maintain records in the safe, and support regular cash counting and banking to ensure accurate and secure handling of donations.
• Scheduling and Coordination: Support team scheduling needs, including coordinating departmental meetings, agendas, and any follow-up actions. Assist with booking and organising events as needed.
• General Office Support: Manage the distribution of collection tins and buckets, assist with inventory and stock checks for fundraising materials, and ensure an organised work environment for all fundraising resources.
• Additional Administrative Duties: Perform a variety of other administrative tasks to support the wider fundraising team, including preparing reports, maintaining organised files, and supporting volunteer coordination when required.

SUPPORTER ENGAGEMENT

• Act as the first point of contact for all donor enquiries through phone, email, and in person interactions, ensuring a positive and engaging experience for all supporters.
• Process donations made in person, over the phone, and through other direct channels, and assist with maintaining a timely and personalised thank-you process for supporters.
• Help ensure that donors and supporters receive the necessary materials and information for a successful and enjoyable engagement with the charity. SGHC – Role Profile Page 2 of 3

TEAM COLLABORATION

• Provide front desk coverage, welcoming visitors and donors at the Welcome Office and serving as a friendly and helpful representative of the organisation.
• Work collaboratively with the fundraising and wider team to support ongoing needs, assisting with tasks across departments as needed to ensure smooth operations.
• Support team members with ad hoc projects, activities, and any high-priority tasks to contribute to overall team objectives.
• Any other duties as required by the needs of the organisation

ADDITIONAL INFORMATION

Hours: This is a part-time role of 22.5 hours per week. While the role is fully office-based, there is flexibility in how these hours can be scheduled, and they may be spread across 3, 4, or 5 days depending on preference.

Location: This role is based in the Welcome Office, at St George’s Hospital, Tooting where the Fundraising Assistant will serve as a front-facing representative for the organisation