Operation Assistant Jobs
Job Title: Executive Assistant to the COO
Reports to: Chief Operating Officer
Key Relationships: Director of HR, Senior Leadership Team, Heads of Department
Start Date: ASAP
Salary: £37,000
Hours of Work: 35 hours per week
How to apply: Please see the Applicant Pack.
Interviews: Tuesday 6th May 2025
Role Summary
Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all.
The Cathedral’s mission, ministry and musical tradition are core to its life as a Cathedral and a parish church serving the community. It also relies on the valuable financial contribution made by its income generating activities such as its shop, café, conference rooms, corporate events and concerts. It is a very busy place, attracting 200,000 visitors a year to the Cathedral, its churchyard and medieval herb garden. The Cathedral relies on a small but dedicated team to be inclusive and welcoming to all.
The Executive Assistant (EA) will provide support to the Chief Operation Officer (COO) to assist them in the effective functioning of all governance, human resources and operational arrangements at the Cathedral.
Main Duties and Responsibilities
Support for the COO
- Lead the coordination, preparation, planning and follow up for the COO’s briefing for and attendance at meetings associated with the governance of the Cathedral, including Chapter, Finance Committee, Audit & Risk Committee, Nominations Committee, Fabric Advisory Committee and Board of Enterprises.
- Undertake research and assisting in the drafting and review of papers for such meetings. Minute taking will not usually be required (but may be requested from time to time in liaison with members of staff usually responsible for the minutes);
- Support the COO in all their working relationships including building and maintaining excellent relationships with Chapter Members and Committee Members, the Bishop’s staff and with the wider Diocese, as well as with neighbours, contractors, commercial partners and professional advisers;
- Draft briefs and management reports;
- Assist in the research, writing and preparation of the Cathedral’s Annual Report;
- Assist with the drafting and submission of Cathedral-wide documents, such as the Cathedrals Survey, Peer Review etc.
- Assist with the development of the Cathedral’s strategy and supporting reports and documents;
- Assist the COO with national, royal and high-profile civic events planning;
- Provide general administrative assistance in the context of a busy office;
- Promote the mission, purpose and values of the Cathedral;
- Any other responsibilities as may reasonably be required;
- Ensure that the highest standards of professional performance are maintained, and ensure professional skills are regularly updated through participation in training and development activities.
Senior Leadership Team & Diary
- Prepare Senior Leadership Team (SLT) meeting agendas and supporting documents, handling arrangements for meetings (Zoom when needed);
- Attend SLT meetings, track actions and report where relevant on items;
- Collate proposals for events from the Head of Events and Head of Visitor Engagement which need SLT approval and include them under SLT standing item on the agenda;
- On behalf of SLT, chair the weekly operational run-through of the Diary Meeting with Heads of Department and other staff;
- Manage the Cathedral diary in coordination with the Estates Manager – make in-house bookings, input the annual liturgical schedule, make alterations arising from the Diary Meeting;
- Act as the Cathedral’s key contact for the Metropolitan Police’s Southwark Counter Terrorism PROTECT Team – provide them with information (proactively and when requested) on Cathedral events and services of interest to the Police.
HR
Recruitment
Support the COO with co-ordination of recruitment for new Cathedral and Southwark Cathedral Enterprises Limited staff, in line with Safer Recruitment best practice;
- Co-ordinate the creation of job descriptions with direction from the COO & Director of HR, in liaison with the relevant Head of Department and line manager for the role being recruited;
- Manage the Cathedral’s recruitment processes – identifying platforms for advertisement, arranging short-listing and interview panels, featuring on shortlisting panels where required;
- Lead with preparations for interview – book rooms, invite candidates to interview, arrange testing and advise on test materials where needed, prepare and advise on interview questions;
- Where required, take part in interview panels;
- Manage the appointment process for new starters – communicate process outcomes to applicants (appointment and rejection communications), pursue references, complete pre-employment checks, liaise with colleagues on DBS check requirements;
- Assist with contract drafting for new appointments in liaison with the COO & Director of HR;
- Manage the induction process for new starters – IT set-up requirements, identification and access cards, ensure a desk space is in place for starters prior to arrival, give starters an IT induction and introduction to the Cathedral diary, familiarise new starters with the Staff Handbook, arrange health & safety inductions with the Property team and introductory meetings with relevant members of staff, and liaise with the Visitor Engagement Officer to enrol new starters on the next available staff tour of the Cathedral;
- Assist the Finance team by obtaining new starter financial information, HMRC Starter Forms and other necessary enrolment information.
Operational HR Support
Human Resources Administration for Staff
- Manage the Cathedral’s digital HR system (Mentor) – be responsible for creating and updating staff profiles, setting up each new leave year, monitoring annual leave & sick leave (reporting on these for KPI and audit purposes where necessary) and being the point of contact for staff who have queries on how to use the system;
- Communicate staff annual leave entitlement and respond to staff queries on leave;
- Support the Finance team with provision of HR information pertaining to the annual audit and insurance cover, e.g. staff numbers, requested contracts, annual leave summaries;
- Assist the COO with drafting of HR documentation/correspondence;
- Work with the Finance team on the provision of Annual Pay Review letters for all staff;
- Keep the Cathedral’s hard copy and digital HR filing systems up to date, in accordance with GDPR best practice;
- Assist the COO with HR audits;
- Support the COO and Director of HR with the rolling update of the Staff Handbook and Cathedral policies pertaining to HR;
- Develop and use process checklists for the HR function, including recruitment, induction, appraisal and exit;
- Oversee the administration of the appraisal and performance management process – liaise with managers to provide templates, resources and advice and ensure these are completed on time and to a high standard;
- Record staff training;
- Liaise with the Diocesan Director of HR for advice and support when queries relating to staff or HR situations arise.
Person Specification
Skills/Aptitudes
- Ability to maintain the highest standards of confidentiality and discretion;
- Proficient in the use of the Microsoft Office suite, including Microsoft Word, Excel and Outlook;
- Understanding of process management and policy development;
- Able to demonstrate up-to-date knowledge of good practice in organisation development, particularly change management and developing organisational culture;
- Able to demonstrate up-to-date knowledge of good practice in learning and development, particularly management development and talent management;
- Excellent interpersonal skills with people at all levels – internally and externally;
- Strong written and oral communication skills;
- Effective planning and project management skills, with the ability to set and work to deadlines;
- Ability to move between big picture thinking and minute detail.
Knowledge/Experience
- Accredited HR qualifications (desired but not essential)
- Experience and application of Human Resources policy and processes;
- Experience of implementing new systems and processes to improve efficiency;
- Experience of and commitment to continuous organisational improvement and the ability to act as an agent of change;
- Experience of working in an organisation with both paid staff and volunteers;
- Experience of working within a faith setting;
- Experience of an Anglican or liturgical church and familiarity with the Church of England and its structures.
Personal Attributes
- Self-motivated and enthusiastic;
- Pragmatic and solution-oriented;
- Committed to high standards and continual improvement;
- Willingness to engage with, understand and implement the use of new software, applications and systems;
- Demonstrates a sympathy for the values, aims and ethos of Southwark Cathedral.
Southwark Cathedral is committed to being an Equal Opportunities Employer. We believe in promoting and building a diverse and inclusive team, and workplace, culture and governance structures that are welcoming to and respectful of all. We welcome applications from all suitably qualified people whatever their ethnicity, background, age, disability, long term condition, sexual orientation, gender identity, or any other characteristic protected by law.
Safeguarding is at the core of all we do. We follow best practice for Safer Recruitment.
Terms and Conditions
Working Hours
The working hours shall be 35 per hours a week, exclusive of meal breaks. Some out of hours working will be required to support meetings and events and this will be notified in advance. Time off in lieu will be awarded in line with Southwark Cathedral’s policy.
Annual Leave
25 days paid leave per annum including statutory bank holidays and an extra day at Christmas.
Probation
The appointment is subject to the satisfactory completion of a six-month probationary period.
Season ticket loan
Once the probationary period has been completed satisfactorily, the person appointed will be eligible to take out a season ticket loan.
Pension
The person appointed will be eligible to join a defined contributions pension scheme managed by the Church Workers Pension Fund. The Cathedral will contribute half of the annual premium of 10% of salary.
Working Expenses
Reasonable out of pocket expenses will be reimbursed.
The client requests no contact from agencies or media sales.
Thank you!
About Impetus
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get the right support to succeed in school, in work and in life.
We find, fund and build the most promising organisations working with these young people, providing core funding and working shoulder-to-shoulder with their leaders over the long term to help them become stronger.
At Impetus we focus on the critical factors that influence the education and employment outcomes for disadvantaged young people in the UK, working with organisations that have the potential for impact at scale, helping their leaders to deliver lifechanging, benchmark beating, sustained outcomes.
We provide them with the funding and the tools to grow and deliver on their promises to the young people they serve. We also seek to influence government and the wider sector to back effective support for young people and invest with other like-minded organisations to tackle the most difficult and under-supported challenges.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our charity partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
About the team
This is an important role based in a busy Operations team which covers office management, information technology, finance and human resources. The team play a key role in supporting the organisation to achieve its mission of supporting young people from disadvantaged backgrounds to succeed.
The Operations team comprises the Director of Finance and Operations, HR and Learning Manager, Head of Finance, HR Officer, Finance and Operations Assistant and a part time Administrator. Payroll and IT support are outsourced.
About this role
We are looking for a talented professional with a strong understanding of CRM and digital systems and a passion for maximising the value of data, who is looking to join an organisation where they can put their skills to use across all aspects of our operations. You will join at a key time to develop and embed our work in this area, providing critical support to all our teams as well as maintaining and developing our cross-organisation systems.
You will lead on the development, administration, and staff engagement with, and training on, our Salesforce CRM system. This will include data from, and working with, all departments of Impetus, including our donors and prospects, our collaboration with partner charities, and our communications with email audiences. You will also manage the relationship with our existing Salesforce partner agency, drawing on them for additional support resource and coordinating broader development projects. The successful candidate will have experience developing and drawing value from Salesforce, including both technical development and collaborating closely with teams to drive engagement and best practice.
You will be responsible for our other cross-organisational digital systems, including our office and file storage platforms, data warehouse, visualisation, and ETL tools, website analytics, and Digital Asset Management system, as well as providing support for our Finance and HR systems, including providing training to staff and answering any questions related to these systems. You will collaborate closely with our Communications team, for example around website and social media analytics and reviewing the progress of the social media strategy. From time to time you may also be asked to provide support or advice to our portfolio charities. The role will also be responsible for helping to drive adoption of GenAI across Impetus.
As the sole technical and digital specialist role at Impetus, this position requires a collaborative individual who can work across diverse teams while also operating independently with a high level of autonomy. You will take ownership of CRM and systems for a dynamic, inquisitive, and growing organisation, helping to drive its growth and impact.
Key responsibilities
CRM:
- Own the development and administration of our Salesforce system.
- Work with all teams at Impetus to maximise their engagement with Salesforce and provide relevant training.
- Manage the relationship with our Salesforce support partner to leverage additional administration, and development project, resource.
- Ensure data quality and integrity within Salesforce.
- Gather information and data to identify business requirements and processes for adding to, or further developing on, Salesforce.
- Evaluate technical solutions in terms of meeting business requirements.
- Develop reporting within Salesforce.
- Answer staff queries and ad hoc requests.
Systems Management:
- Administer, maintain, and develop core organisational systems, including our office and file storage platforms, data visualisation and ETL tools, website analytics, Digital Asset Management system, and Finance and HR systems.
- Ensure effective knowledge management across our internal systems.
- Provide support to staff on these systems, including training, and answering any queries and ad hoc requests.
- Lead the development of the visualisation of core organisational and team data, as well as managing the underlying data.
- Maintain and develop our data warehouse.
- Collaborate with our outsourced IT partner to ensure the availability, resilient operation, and development of our systems.
- Aid the development of a culture of data literacy and data-driven decision-making across Impetus.
Person specification
Essential:
- Advanced knowledge of, and significant experience with, Salesforce development in a professional context.
- Experience around ensuring compliance with GDPR and cybersecurity frameworks e.g. CyberEssentials.
- Significant experience of collaborating closely with varied non-technical stakeholders to determine requirements, evaluate solutions, and plan development.
- Experience working with agencies and partners.
- Excellent team player, willing to work flexibly and collaboratively to respond to changing organisational needs/priorities.
- A proactive and solutions focussed approach.
- Excellent written and oral communications skills with the ability to communicate effectively in a range of formats to a range of audiences.
- Strong project management skills.
- Ability to work independently and use initiative to manage a busy and varied workload.
- Strong attention to detail with a clear and diligent working approach.
- Experience with MS Office suite.
- A commitment to Impetus’ mission.
- A commitment to equality, diversity and inclusion.
Desirable:
- Salesforce certification.
- Knowledge of and experience with some of our other core systems:
- PowerBI (or similar visualisation tools)
- Google Analytics
- Snowflake (or similar data warehouses)
- Fivetran (or similar ETL tools)
- Xero (or similar Finance tools)
- Canto (or similar Digital Asset Management systems)
- Knowledge of T-SQL.
- Experience with cross-system automation tools e.g. Zapier, Power Automate.
- Experience in delivering cross-organisational training.
Our commitment to equality, diversity and inclusion
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
How to apply
You will need to:
- Complete the online form (including the equal opportunities monitoring form).
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is 9am Tuesday 15 April 2025.
Interviews
First round interviews will take place: 23 April 2025.
Second round interviews will take place: 30 April 2025.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Registered Charity
51 - 100
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.
The client requests no contact from agencies or media sales.
Thank you!
Applications are due by 23.59 GMT on Friday 4th April 2025.
Shortlisted candidates will be required to complete a brief task to demonstrate their skills and abilities. Please submit your CV along with a cover letter detailing your relevant experience for the role.
Responsible to: Marketing and Communications Manager
Job Purpose: Assist in delivering and evaluating campaigns and activities that lead to the effective positioning and promotion of the Good Business Charter via its internal and external communications channels.
Location: Based from home with the expectation of at least quarterly in-person team meetings in York.
Employment: 2-3 days (to be discussed upon interview)
Salary: £23,000 p.a. pro rata for number of days worked
JOB DESCRIPTION
- Support the development and delivery of marketing and communications campaigns, helping to promote GBC’s message externally and with accredited organisations.
- Assist in coordinating internal and external communications, ensuring consistency in messaging across all channels.
- Help create, edit and proofread engaging content for GBC’s communications channels, including social media, newsletters and the website.
- Assist with the design of digital assets for social media, website and newsletters.
- Maintain and schedule content for GBC’s social media presence, supporting efforts to increase brand awareness.
- Support the team with monthly newsletters and other communications to accredited organisations.
- Work alongside the Marketing and Communications Manager and wider team to help deliver GBC’s communications strategy, supporting key projects and campaigns.
- Track and report on marketing performance metrics to assess the success of different strategies.
- Support outreach efforts by making phone calls to accredited organisations and stakeholders as needed with regard to use of the GBC logo.
- Supporting the wider team with administrative tasks as needed, ensuring smooth day-to-day operations and contributing to the overall success of the organisation.
PERSON SPECIFICATION
Essential
- Some experience in marketing and communications, with an understanding of strategic approaches.
- Creative and proactive communicator with a passion for ethical business practices.
- Strong writing, editing and proofreading skills, with attention to detail and the ability to produce high-quality content.
- Experience using digital communication channels, including social media.
- Good eye for design and an understanding of how to tailor messaging for different audiences across multiple platforms.
- Keen learner with a proactive attitude towards developing new skills and staying informed on best practices in marketing and communications.
- Ability to work collaboratively within a team and engage with external stakeholders effectively.
- Flexibility in working hours to respond to social media engagement and support events.
Desirable
- Previous experience in the charity or responsible business sector.
- Familiarity with media relations and press engagement.
- Awareness of key challenges businesses face in relation to the 10 components of the Good Business Charter.
Thank you!
Business Support Assistant (Part-time)
18 hours per week or 24 hours per week term-time- Monday to Friday
We are looking for a Business Support Assistant to join the central team at Manchester Young Lives. Previous administrative experience is required for this post, alongside good organisational and time management skills as well as the ability to multitask and prioritise deadlines. The ideal candidate will have excellent computer skills and knowledge of other digital technologies, including the confidence and ability to develop and grow within the role.
Working patterns will be discussed with shortlisted candidates at interview.
Please note CVs will not be considered as part of your application for this position. Application and demographic forms must be completed via our website. Closing date: 6th May 2025 at 9am
Only shortlisted candidates will be contacted, if you haven’t heard from us you should assume your application has not been successful on this occasion. This post is exempt from the Rehabilitation of Offenders Act 1974.
The client requests no contact from agencies or media sales.
Thank you!
St Paul’s is a vibrant, dynamic and ambitious church at the heart of the international city of Cambridge, with a vision to be a place of radical welcome and hospitality. The large, adapted church building has become a hub for community activity, encounter and prayer. St Paul’s is looking for a full-time Centre Manager to play an essential role in the success of our ambitious vision. The Centre Manager will manage the operational life of St Paul’s Church and Community Centre, this includes all areas of its multifaceted life but with a focus on the commercial operations and building and people management
Registered Charity
6 - 10
To be a place of encounter and radical hospitality.
The client requests no contact from agencies or media sales.
Thank you!
1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses. Together we will be unstoppable. For more information please go to the Scope website.
The New Goods team is responsible for bought in product for our physical retail shops and online store. The Assistant Merchandiser will support the growth of the New Goods category through effective planning, managing the supply base, forecasting sales and intake and ensuring optimum range availability.
Permanent - 35 hours a week
Location - Office base is either Here East (Stratford, London) or Manchester eCommerce Hub (Salford) with the ability to work from home. Travel to both locations will be expected occasionally.
The role
You will support the Commercial team in planning, buying, and managing stock to maximise sales and profitability. Key responsibilities include:
- Monitoring stock levels, tracking deliveries, and ensuring products are available at the right time and in the right quantities.
- Analysing sales data, identifying trends, and preparing reports to inform buying decisions.
- Liaising with suppliers, operational teams, and other departments to manage orders, deliveries, and product availability.
- Assisting in selecting and planning product ranges, ensuring they align with customer demand and company strategy.
- Supporting the implementation of pricing strategies, promotions and markdowns to optimise sales and profit margins.
- Managing purchase orders, updating systems, and handling day-to-day merchandising tasks.
For more information about the role’s responsibilities and the skills and experience required, please follow the link to the job description.
About you
You’ll be able to demonstrate the following skills gained in a retail or supply chain environment:
- You will have the ability to analyse sales data, spot trends, and make data-driven recommendations.
- You will be comfortable handling sales figures, forecasting, and stock management.
- You will possess a good knowledge of with Excel is a must, experience with merchandising systems or retail analytics tools is a plus.
- You will have excellent communication skills with the ability to adapt your style as needed.
- You will have a good attention to detail and ensure accurate reporting, stock tracking, and order management.
- You will have good organisational skills and can multitask, prioritise workload, and meet deadlines.
- You will be commercial aware and can demonstrate and understanding of market trends, customer demand, and competitor activity.
Please give examples in your application to show how you have these skills.
We also ask you to share how you support Scope’s values and our goal of a fair and equal future for disabled people.
Our values are being pioneering, courageous, connected, open and fair
By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme. If you require adjustments through your journey with us, please email us at our recruitment email address. Find out more about asking for adjustments at interview.
Equality, Diversity and Inclusion
Equality and inclusion are at the heart of everything we do. We want to seize every opportunity to build a truly diverse and inclusive workplace.
We work hard to ensure that we are making exciting opportunities available to all, and everyone feels valued, heard and respected so that we continue to build a high performance, high engagement culture.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 27 days holiday plus bank holidays
- Flexible, hybrid and remote working options
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
How to apply
Click the apply button to create an account and complete your application form.
Closing date for applications: 11:59pm GMT, Tuesday 8 April 2025.
Thank you!
Executive Assistant to Global Directors (Fundraising and COO)
Job Type: Permanent – Part-time 0.8 FTE (4 days / 30 hours per week)
Salary: Up to £33,000 FTE (depending upon skills and experience)
Location: HQ, Godalming UK (Hybrid working x2 days per week in the office: Tuesdays & Thursdays preferred)
Are you an experienced administrator, who excels in providing high-level support at Director level, managing complex schedules, and coordinating impactful events? If so, we want to hear from you.
About Us
Compassion in World Farming International is a leading global animal welfare organisation dedicated to ending factory farming. We were founded in 1967 by Peter Roberts, a British farmer alarmed by the rise of factory farming. We have achieved bans on some of the most inhumane practices including barren battery cages, veal crates, and sow gestation crates in the UK and Europe. Our corporate engagement work has led to commitments that benefit over 3 billion animals with better lives every year.
Our approach involves campaigning, advocacy, and engagement with policymakers at national, intergovernmental, and corporate levels, building a movement of individuals concerned about animal welfare and the health and sustainability of our food. We are driven by a passion for animal welfare and global food system change, believing in a future where animals are treated with compassion and respect, and where sustainable farming practices prevail for a healthy planet.
Our international headquarters are in Godalming, Surrey, UK, with team members in 14 countries on four Continents, including the US, Italy, France, Poland, the Netherlands, Spain, Czechia, China, and a specialist policy office in Brussels.
About the Role
As our Executive Assistant to the Global Director of Fundraising and the COO, you will play a crucial role in supporting our global leadership team. You will manage complex diaries, handle correspondence, assist with financial processes, coordinate travel, and arrange events and meetings, both at HQ and internationally. This is a multifaceted role where you’ll be ensuring seamless operations and effective communication, helping the Directors meet their strategic objectives.
You will also assist with project administration and maintain accurate records in our systems (e.g., Salesforce), contributing to our overall operational effectiveness. You will be expected to maintain confidentiality, and work flexibly to meet the needs of the role, including occasional out-of-office support for events.
About You
To succeed in this role, you’ll need to be highly organised, with proven experience managing multiple complex schedules, and coordinating a variety of tasks, with outstanding attention to detail. You should be comfortable working independently and managing multiple priorities in a fast-paced environment. A collaborative approach is key, as you will be working with various teams across the organization, and internationally. Strong administrative skills are essential, as well as experience supporting senior leadership. You will possess excellent communication skills, both written and verbal, and be proficient in Microsoft Office Suite, as well as CRM systems such as Salesforce.
Flexibility is key, as the role requires occasional travel and out-of-hours support for events and meetings. A proactive, methodical, and adaptable approach to tasks is essential.
Why Should you Apply?
At Compassion in World Farming, you’ll be part of a dedicated team working toward a world where farmed animals are treated with respect, and sustainable farming practices thrive. By joining us, you’ll have the opportunity to make a tangible difference in the fight to end factory farming globally.
Join our team and make a lasting impact, while being part of a workplace that values and supports you every step of the way:
- Enjoy an enhanced annual leave of 25 days per year, along with bank holidays.
- Our comprehensive benefits package includes core offerings like Health Cash Back Plan
- MHFA support – 24/7 GP access and Employee Assistance Programme
- Free onsite parking,
- Optional savings schemes like the Cycle Benefit scheme.
- Embrace a fulfilling career that prioritises your well-being, while also enjoying excellent development opportunities
- Hybrid working model (dependant on role and location)
- A defined contribution pension scheme
- Enhanced discretionary company sick pay
- Premium Subscription to Calm App
Learn more about working with Compassion, by taking a look at our Candidate Pack HERE.
To Apply:
If you are passionate about animal welfare and have the skills and experience to excel in this role, we would love to hear from you. Please submit your CV and a cover letter, outlining how you meet the Person Specification detailed in the job description. Please note that we reserve the right to commence interviews on a rolling programme, so encourage you to apply as soon as possible.
Application Information:
Cut-off date: 15th April 2025
1st Stage (Teams) Interviews: 23rd or 25th April 2025
2nd Stage (Teams or Face to Face at HQ) Interviews (with Task): 1st May 2025
No agencies please.
In order to comply with legal requirements, as part of our selection procedure we ask all potential employees to prove their eligibility to work in the UK.
Compassion in World Farming is absolutely committed to providing equal opportunities for everyone regardless of their background. We value diversity and live experience and acknowledge the underrepresentation of people from certain backgrounds, both within our organisation and across the sector. We welcome applications from underrepresented groups, whether these be of ethnicity, gender, identity, religion, physical ability, sexual orientation or other.
You may also have experience in the following: Administrator, Executive Assistant; Executive Coordinator; Executive Office Manager; Executive office coordinator, Project Management; Education coordinator; Partnerships; Engagement, Personal Assistant Project Support, Project Assistant, Project Coordinator, Project Administrator, Project Management, Business support Admin, Project Compliance, Asset Management, Business Support Officer, Operations Coordinator, Senior Executive Assistant, Executive Support
REF-220602
Thank you!
Assistant Head of Fundraising (Data, Insight and Supporter Experience)
Salary£55,475.00 per annum
LocationLondon/Hybrid
Weekly Hours35
The Vacancy
Job Title: Assistant Head of Fundraising (Data, Insight and Supporter Experience)
Location: London/Hybrid
Salary: £55,475.00 per annum
Weekly Hours: 35
Reference: YMC1091224
YMCA England & Wales is looking for an Assistant Head of Fundraising to help lead our driven and dedicated Database Insight and Supporter Experience team. If you are passionate about making a difference in young people's lives and have an already outstanding career in fundraising operations, then this could be the opportunity for you. We are looking for someone who can design and implement new ways of working which will enable us to continue to grow. Collaboration will be essential so communication skills, a supportive approach, and an ability to think creatively are crucial.
About Us
YMCA England & Wales supports 83 local YMCAs, advocating for vulnerable young people by providing essential building blocks for a better life—like a safe home, guidance, friendship, and employment skills. We are committed to ensuring fairness and opportunity for all, and through our collective voice, we influence national policy and media to improve the lives of young people across the country.
Fundraising at YMCA England & Wales has three pillars:
Fundraising for distribution through initiatives such as our RoomSponsor programme and national partnerships
Fundraise to support YMCAs and fund our policy, campaign and research work, which changes the lives of young people
Help YMCAs fundraise themselves by providing assets, propositions, and advice for local YMCA fundraisers – we believe there is an exciting opportunity to support with data and insight that requires development.
What you’ll do
As Assistant Head of Fundraising (DISE), you will provide strategic leadership to a multidisciplinary team, overseeing Database Management, Analysis and Insight, and ensuring excellent Supporter Experience, you will develop and implement team strategies that align with the charity’s fundraising and supporter engagement goals, ensuring collaboration, accountability, and continuous improvement.
You will drive exceptional supporter care, ensuring donor interactions are managed professionally and empathetically. By implementing engagement strategies and monitoring supporter satisfaction, you will foster long-term relationships and enhance the overall supporter experience.
Overseeing the Raiser’s Edge NXT platform, you will ensure data accuracy, compliance with UKGDPR and PECR regulations, and integration with third-party platforms. You will optimise database processes, including income reconciliation, Gift Aid processing, and supporter segmentation, ensuring the efficient extraction of appeal and marketing data.
With a focus on data analytics, you will oversee the development of dashboards, KPI reports, and predictive models to drive decision-making. Your insights will support fundraising strategy, campaign performance analysis, and the adoption of data-driven approaches across the organisation.
Additionally, you will manage supplier relationships, ensure compliance with fundraising regulations, and develop risk management policies, collaborating closely with internal teams to support operational excellence.
Who We’re Looking For
We are seeking a driven, creative, and inspirational leader from the Charity Sector. You’ll have led teams within supporter care, database management or fundraising operations. You are a natural at building relationships. You are someone who understands and respects YMCA’s heritage, mission, vision, and overall strategies.
This role reports to the Head of Fundraising and works closely within a vibrant team as well as across the whole of YMCA England & Wales. You will have experience of managing multiple internal and external relationships, and work closely with the Assistant Heads of Fundraising responsible for Public Fundraising and Strategic Partnership.
You are a tech-savvy individual who can streamline workflows and develop tools like the Power Automate for automation, Power BI for data visualization, and AI for advanced data insights.
And you are a champion of learning and growth, you foster a positive decision-making process while encouraging team collaboration and engagement.
If this sounds like you and you are ready to join us on our journey we would love to hear from you!
Please apply today with cv and cover letter and help us continue to build a better future for young people across England & Wales.
Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian and Minority Ethnic (BAME) candidates. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a highly organised and proactive Senior Executive Assistant (virtual) to support our CEO and the broader leadership team including the Chair and Vice Chair of our Independent Advisory Group (IAG) and Board Chair. This remote EU-time zone role is central to optimising leadership effectiveness and the organisation’s operational efficiency. The role will blend high-level executive assistance with strategic support, project management, and stakeholder engagement to help drive Travalyst’s mission forward. This role offers a dynamic and diverse set of responsibilities, allowing you to both grow professionally as well as make a tangible impact on Travalyst's success and sustainability mission.
Executive Assistance
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Provide comprehensive diary management for the CEO (and broader leadership team where required), including scheduling meetings, coordinating agendas, and organising travel arrangements.
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Act as a key point of contact among stakeholders, managing relationships and communications with tact and professionalism.
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Support the CEO in managing relationships with the Duke of Sussex’s office (Archewell) and other high-profile partners.
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Oversee logistical arrangements for events, meetings, and speaking engagements, ensuring seamless execution.
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In busy times, assist in triaging the CEO’s inbox, helping to draft responses, prioritise communications, and ensure timely follow-ups.
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Book Executive Leadership Team (ELT) business travel arrangements, including flights, transportation, accommodation and planning for dietary needs to be met.
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Liaise with other staff and board members on behalf of the CEO / leadership team, when appropriate.
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Assist in accurately and succinctly minuting meetings on behalf of the CEO where required.
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Conduct research where required on sustainability and travel-related topics, synthesising insights to inform decision-making and communications.
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Prepare briefing documents, reports, and presentations for internal and external stakeholders.
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Comprehensive use of G-Suite, Mailchimp, Miro, Slack and Salesforce. Use of project management software such as Notion also an advantage.
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Act as a culture ambassador, proactively fostering a positive and inclusive organisational culture.
IAG Support
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Prepare, support and debrief IAG meetings and any IAG sub-task groups, and manage records and distribution of key advice and decisions.
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Follow up with internal teams on the impact of advice given.
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Manage scheduling, support with invoicing, etc.
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Monitor IAG governance processes and performance, and make recommendations for improving processes.
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Run the project management side of the IAG (e.g. Notion, weekly goals spreadsheet).
Event Management
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Alongside other assisting team members, play a central role in external event management and coordination e.g. of Global Convening. Coordinating logistics inclusive of travel and accommodation, as well as overseeing communications, agenda, activities and all food and beverage.
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Logistical coordination for speaking engagements at events, such as GBTA/COP etc, and co-ordinating meetings/dinners and/or coalition workshops, where possible.
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Plan, organise, and execute sustainable virtual and hybrid events such as webinars, workshops, team socials, regular secretariat meetings, conferences including Secretariat off-site events.
How do we work?
We approach our work with courage and humility, embracing challenges directly while striving for excellence in all that we do. We value innovation, taking risks, and making informed decisions to deliver meaningful impact. Adaptability is at the core of our approach as we navigate evolving opportunities and challenges. Above all, we prioritise collaboration and care — for each other and for the planet we share. As a fully remote team, we depend heavily on video calls and digital tools to stay connected and effective. While we acknowledge we are not perfect, we pride ourselves on maintaining a growth mindset, always seeking opportunities to learn, improve, and make a difference every day.
What skills we’re looking for:
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Executive-Level Experience: Proven experience as a senior EA, ideally supporting C-suite executives in fast-paced environments for 4+ years.
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Strategic Thinking: Ability to anticipate needs, think critically, and offer solutions to complex challenges.
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Communication Skills: Exceptional written and verbal communication skills, including drafting professional correspondence, minuting and preparing reports.
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Organisational Skills: Demonstrated ability to manage multiple priorities with excellent attention to detail.
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Tech Savvy: Proficient in virtual collaboration tools (e.g., G-Suite, Microsoft Office, Notion, Slack, Salesforce) and comfortable troubleshooting basic IT issues.
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Confidentiality: Experience handling sensitive information with discretion and professionalism.
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Adaptability: Ability to thrive in a dynamic, remote working environment.
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Proactive Problem Solver: Ability to anticipate needs and proactively address issues on behalf of the CEO.
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Time Management: Strong time-management skills and the ability to prioritise tasks effectively.
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Team Player: A collaborative attitude with the ability to work effectively within a remote team.
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Customer Service Orientation: A commitment to providing exceptional service to both internal and external stakeholders.
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Educational Background: A relevant degree or professional qualification is advantageous.
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Industry Knowledge: Strong understanding of sustainable travel and tourism, with the ability to engage meaningfully on the subject will be advantageous but not essential.
This role offers a unique opportunity to contribute to a meaningful cause while providing essential support to the leadership team. If you possess the required skills and are passionate about sustainability, we invite you to apply for this exciting position.
An ‘Open to All’ employer, we warmly welcome everybody to the team. People of colour, LGBTQIA+ people, neurodiverse people, individuals with impairments, and parents are encouraged to apply. We encourage you to notify our team of your pronouns at any stage of your application. We also welcome applications from people who come from communities that are directly affected by the impacts of travel and tourism. We are committed to making reasonable adjustments to the recruitment process as required. Please add any adjustment requests to your application.
The client requests no contact from agencies or media sales.
Thank you!
Assistant Director Research and Evidence
Reference: 2419
Location: Hybrid working from London/ Sheffield/ Devon/ Northern Ireland, or Homebased (travel to office when required)
Contract: Permanent
Hours: 35 hours per week (1.0 FTE). Open to part-time (0.8 FTE)
Salary: £65,016 London weighting) or £60,140 (National weighting) [Band 7] with generous benefits package including 30 days annual leave plus Bank holidays, and 3 days of Christmas closure.
About Us
For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.
We bring people and organisations together to drive change in society and deliver a better childhood across the UK. Our impact goes beyond childhood to deliver lasting change for future generations.
About the Role
The Assistant Director will play a pivotal role in growing and leading NCB’s research and evidence work, strengthening our reach and impact. This role requires a dynamic leader with strong expertise in children and family research and a proven ability to secure and manage the delivery of large-scale programmes of work across teams in a matrix environment.
The Assistant Director will be joining the team at an exciting time, with significant growth in recent years, particularly in the area of evidence synthesis methodologies. The team works on several influential projects using a range of research methods and spanning areas including youth justice, social care, early childhood development and education.
Applications close at 08:00AM on Monday 14th April 2025.
Assessment and interviews to be conducted on Thursday 24th and/or Friday 25th April 2025.
Please note that only shortlisted candidates will be contacted.
Please quote the job title and reference number 2419 in your application.
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
NCB is an equal opportunities employer and we particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities, and male candidates, as we would like to increase the representation of these groups at NCB. We strive for our workforce to be representative of the communities that we serve and we know that greater diversity will lead to even greater results for children.
CVs will not be accepted. No agencies please.
Thank you!
TPP are recruiting an Executive Assistant and Business Manager to Executive Director on behalf of our client, a well-established membership organisation.
This role offer’s hybrid working. 1-2 days a week in the office.
Benefits include:
- 25 days’ annual leave, increasing one day per year up to a maximum of 30 days plus bank
- holidays (and the opportunity to buy or sell annual leave)
- Two discretionary office closure days between Christmas and New Year
- Group Personal Pension Scheme. Contribute up to a maximum of 10.15% if you
- contribute 4%
- A discretionary, organisation wide, bonus based on the achievement of agreed targets
- Enhanced maternity, paternity and shared parental pay of up to 6 months’ full pay
- depending on length of service
- Health cash plan
- Life assurance and critical illness cover
- Regular wellbeing initiatives
- Employee Assistance Programme
- Interest-free season ticket loan and cycle to work scheme (upon completion of probationary
- period)
- Flexible working opportunities
The Role:
As an Executive Assistant and Business Manager, you will be the driving force behind the smooth operation of executive functions within the portfolio. Acting as a trusted advisor and strategic support to the Executive Director, you will oversee key administrative, logistical, and governance tasks to ensure efficiency and alignment with organisational objectives.
Main responsibilities:
- Provide high-level executive support to the Executive Director and senior leadership team, ensuring seamless operations across the portfolio.
- Manage the Executive Director’s calendar, inbox, and priorities, coordinating key meetings, deadlines, and initiatives.
- Oversee administrative processes, ensuring consistency and efficiency across the business.
- Act as a key liaison between internal and external stakeholders, ensuring timely communication and collaboration.
- Prepare, format, and proofread executive reports, presentations, and governance papers to a high standard.
- Coordinate board and committee meetings, including agenda preparation, minute-taking, and follow-up actions.
- Work closely with the health and safety team to manage office logistics and support event planning.
- Lead the management of financial documentation, processing purchase orders, and assisting with budget oversight.
- Ensure compliance with governance policies, maintaining confidentiality and accurate records.
- Line manage and mentor an Apprentice Administrative Assistant, supporting their professional development.
- Support business continuity across the organisation by collaborating with other Business Managers.
- Identify opportunities for process improvements and best practices to enhance efficiency.
Requirements:
- Strong proficiency in Microsoft 365
- Exceptional organisational and time management skills, with the ability to multitask
- Experience providing senior-level executive support and diary management
- Strong communication and diplomacy skills
- Ability to engage effectively with stakeholders at all levels
- High attention to detail and excellent proofreading skills
- Ability to handle sensitive and confidential information with discretion
- Experience in formal and informal minute-taking and governance support.
- Financial administration experience, including budget management and purchase order processing
- Experience in event planning and coordination
To find out more about this exciting opportunity get in touch now! We will be reviewing CV’s as they come in.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Thank you!
Sister Circle are looking for a Finance Manager to join their team. Effective financial management is essential for our long-term sustainability and our capacity to support underserved women in our communities.
As our Finance Manager, you will be meticulous with managing the financial operations of our charity; meeting deadlines, ensuring charity governance compliance, and supporting the senior management team with monthly budgeting and forecasting requirements. You will play a lead role (with the Chief Executive) within our Finance and Governance sub committee as well as preparing reports for the Treasurer and Board of Trustees. You will manage one part-time member of the team (up to 2 days per week) who supports the day-to-day Financial and IT administration.
Your responsibilities will include:
- Leading the process of creating the annual budget, strategic three-to-five-year forecasts, monthly/quarterly management accounts and preparation of budgets for funding bids and reporting
- Prepare and lead the annual audit process, including required governance with relevant bodies.
- Supporting budget holder colleagues to manage individual project finances.
- Preparing management accounts/finance reports to provide staff, Treasurer and trustees with the financial information they need for good decision making and planning future work
About Sister Circle
Sister Circle are a women-led charity based in London, we work with women from diverse backgrounds, living with complex situations and who at highest risk of poor healthcare.Whatever a woman’s circumstances, we walk alongside her as an individual, building trusting relationships that enable women to thrive mentally, physically and socially. Our support programmes are: Maternity Mates (pregnancy, birth, labour and postnatally), Healing Conversations (Trauma counselling, peer support for baby loss) and Her Health (one-to-one advocacy during gyneacological journeys).
Application Instructions
We would like you to complete and submit the following:
• CV (Max 2 pages)
• A Covering Letter letting us know why you would like to work with us and in this role, how your work and experience meet the essential and desirable requirements for this role.
Applications without a covering letter and received after the deadline will not be considered.
Closing date: Friday 14th April 2025 at midday.
This post is open to female applicants only as this is deemed a Genuine Occupational Requirement (GOR) for this role under Schedule 9, Paragraph 1 of the Equality Act 2010.
The client requests no contact from agencies or media sales.
Thank you!
We are looking for a friendly and enthusiastic Grants Assistant with proven interpersonal skills and the ability to work as part of a small team. You will have the confidence to work independently, with the ability to manage and prioritise multiple tasks as well as contribute more widely to the team’s activities.
You will be hard-working, reliable and able to work collaboratively with a wide range of colleagues across both the Charity and with staff across different hospital departments, ensuring that the reputation of the Charity and the Charity Team remains high by always working in a professional manner.
This post provides a key supporting role in the administration of the Charity, and you will provide finance and administrative support to the grant management processes to ensure that applications, approvals and payments are up to date and accurate and comply with charity policy and legislation.
An important aspect of this role will be in supporting the Grants Manager to implement the Charity’s new Grants strategy and deliver a successful grant-funding programme across the Trust, working alongside colleagues to ensure positive outcomes and the wider sharing of good news stories about grant awards.
You will be a point of contact for all grant queries and may need to guide claimants to manage the process, requiring a “helping hand” approach where necessary.
The successful candidate will have experience in an administrative or financial role, which ideally will have involved using online financial systems or databases.
Experience in the charity sector and knowledge of grant award processes would be an advantage.
KEY JOB RESPONSIBILITES
- Processing grants-related payments, working alongside the Grants Manager and other finance teams in the Trust, to investigate and resolve any discrepancies.
- Exporting grant and payment information from the Grants system and assisting with the reconciliation of the grants and the accounts systems as required.
- Maintaining the grants database and other records as necessary, ensuring systems are kept up to date and correspondence for grant applicants and suppliers are filed and stored in accordance with appropriate Data Protection requirements.
- Assisting in the processing, monitoring and follow-up of charity grants, including corresponding with grant applicants to obtain appropriate information to support the grant making process.
- Produce monitoring reports for the Senior Management Team and Grants Manager.
- Provide support and guidance to NUH staff and to the Charity’s fund advisors, offering advice on appropriate charitable funds expenditure in line with Charity Guidelines and the Charity Commission’s donor intent guidelines and legislation.
- Liaison with hospital staff and charity fundraisers in relation to donor intent, including assisting with the fulfilment of Charity Grants and procurement of small items.
- Be the first point of contact for small grants, participating in Trust engagement and providing support to applicants and grantees as required. Deputising with the administration of the grant applications and awards process in the absence of the Grants Manager.
- Undertake other work in support of the Charity’s objectives and any other duties identified by the Charity Executives and/or Grants Manager.
GENERAL DUTIES
- Providing effective day to day administrative support covering the Charity phone line and jointly monitor the Charity Grants inbox ensuring all emails are answered or distributed as required.
- Providing cover arrangements in relation to general charity administration including opening post, ordering stationery, credit card purchasers, receiving and counting donations (cheque and cash) from staff and other donors in accordance with charity procedure.
- Meet and greet donors and visitors as required, and ensuring that a customer-focused approach is adopted at all times to maximise the opportunities of encouraging donor giving.
- Assisting new members of staff and providing absence cover for other Finance team members as agreed from time-to-time.
- Participating in external and internal annual audits as required.
- Working within legal and charity guidelines.
- Participating in and contributing to own Personal Development Review.
- To carry out any other duties that may reasonably be required.
If you would like to chat more about the role, please contact Lisa Halsall at Nottingham Hospitals Charity.
The client requests no contact from agencies or media sales.
Thank you!
Your new company
Join a leading organisation dedicated to driving innovation and excellence in the field of research and discovery. As part of the research team, you will be at the heart of streamlining operations and ensuring alignment with goals. This is your chance to be part of a team that drives innovation and excellence in the field of research and discovery.
Your new role
As an Executive Assistant to Senior Leadership, you will provide executive support to the Executive Director and team coordination for the department. You will collaborate across the organisation and with external partners, offering flexible cover for other EAs and PAs. Your responsibilities will include effective diary and email management, preparing documents, organising meetings, arranging travel, and supporting the delivery of operational excellence.
What you'll need to succeed
We are looking for a motivated individual with EA/Office Management experience, extensive experience of managing complex diaries and scheduling for senior leadership, and the ability to handle and streamline simultaneous requests. High attention to detail, adaptability, advanced IT skills, strong communication abilities, and adeptness at delivering high-quality projects within tight deadlines are essential. You should have a methodical approach, a keen understanding of our mission, and the ability to build strong stakeholder relationships.
Skills and Experience needed:
- Experience in EA/Office Management and delivering key projects to a high standard within tight deadlines.
- Ability to address conflict and make decisions.
- Experience in calendar management, drafting correspondence, and managing inboxes.
- Methodical and organised approach to work with very high attention to detail.
- Ability to deal professionally with confidential materials and issues.
- Ability to work on multiple pieces of work across stakeholder groups, adapt to changing priorities, and deal with issues as they arise.
- Strong interpersonal skills with the ability to build strong relationships with a wide range of stakeholders at all levels.
- Advanced IT skills, particularly in Microsoft Office and SharePoint.
What you'll get in return You will be part of a team that makes a difference, contributing to a diverse and inclusive culture across the organisation. You will have the opportunity to work closely with senior leadership, gain valuable experience, and be involved in key projects that drive innovation and excellence.
What you need to do now
If you are ready to embark on a rewarding career with my client, apply now and join a team that is dedicated to making a difference. I have a full job spec and candidate briefing I can share with you after the initial CV review.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Thank you!
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.
Our Mission: A Better End of Life for Everyone
In the next five years, we're committed to closing the gap for those missing out on the end-of-life care and support they need. We'll achieve this through:
- Expanding and transforming direct care and support
- Delivering practical, accessible information and guidance
- Leading the way in shaping end-of-life experiences
Your Role in Our Vision
Are you passionate about e-commerce and looking for an exciting opportunity to grow digital sales within a fast paced online retail environment? We are seeking a highly motivated and detail oriented eBay Marketplace Assistant to join our dynamic team.
The role is based in our Bedford Marie Curie retail store, where you will be working with a small friendly team of staff and Volunteers.
If you are ready to take on a rewarding role that will make a significant impact on our eBay sales and customer service we would love to hear from you.
You will be responsible for:
- Responsible for the Ebay and sorting operation and overseeing the day to day operation of the site
- Create, optimize and maintain eBay product listings with engaging descriptions, high quality images and competitive pricing
- Monitor and manage inventory levels, ensuring timely restocking and efficient order fulfilment
- Handle customer enquiries, resolve issues and ensure excellent customer service
Key Criteria:
- Previous Retail Experience including buying and selling on Ebay
- Experience working in a customer service environment
- Ability to maximising marketplace sales via Ebay and online sites
- A high competency of IT skills is required including MS Office, with the ability to present high quality and creative listings of online products.
Application & Interview Process
- As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: xxx. We encourage early applications as we will be conducting screenings in advance of the deadline.
Application deadline: 15th April 2025
Salary: £12,492.48 per annum
Contract: Part time 21 hours per week, Fixed term contract, 6 months
Based: Bedford Retail Store
Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments.
