118

Online manager volunteer roles in kippax, leeds

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Remote
Unpaid role, expenses paid
Voluntary

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Our Challenge 

Our Support and Information team offer a wide range of inclusive and accessible peer support services, for everyone affected by a brain tumour — adults and children, regardless of whether it’s low or high grade. One of our most popular services is our Online Support Groups which offer peer to peer support on Facebook, HealthUnlocked and Instagram.

We are looking for volunteers who can manage requests to join our Facebook Support Groups and respond to posts with supportive comments and signposting. This role will continue to facilitate the warm and inclusive nature of the support groups by ensuring members are welcomed to the group and posts across our online support groups are responded to by The Charity, where appropriate.

How can you help?

In this role, you’d be required to get involved in the following:

  • Managing Facebook requests
  • Creating and maintaining accurate information on our CRM database
  • Welcoming new members to the groups
  • Offering peer support by responding to posts
  • Flagging posts or comments to the group admin if you have any concerns
  • Support with additional online tasks that help to deliver The Charity’s Support services

What impact will you have?

We have over 35,000 members of our online support groups and you will play a key role in providing vital support and information signposting to help those affected by a brain tumour diagnosis. 

We’re looking for…

Someone who is empathetic and supportive in nature and has:

  • Experience of using social media platforms, in particular Facebook
  • Strong IT and computer skills, ideally experience of using databases
  • A high degree of empathy and resilience and an ability to separate own experiences from others, offering support and signposting in a non judgemental way
  • Organisation and reliability, with an ability to work autonomously and as part of a team
  • Great written communication skills and a demonstrable understanding of confidential working

The Brain Tumour Charity is committed to promoting diversity and inclusion in all aspects of our organisation. We particularly welcome applications from individuals belonging to minority ethnic groups, LGBTQ+ communities, people with disabilities, and other underrepresented communities. 

 What can you gain from volunteering? 

  • You’ll have the opportunity to utilise your existing skills, while developing and learning new ones to take forward into the future 
  • You’ll join a friendly, passionate team and develop an understanding of how this team at The Charity operates
  • The satisfaction of knowing that you’re making a valuable contribution to the lives of those affected by brain tumours

Time commitment

We ask volunteers for a regular commitment of at least two hours a week (between 9am—5pm, Mon—Fri), with the opportunity to offer more time if you would like to. Due to the training involved, we would ask that volunteers commit to a minimum of 6 months volunteering with us.

Practical considerations

This is remote role where you can volunteer from home. You will receive a full induction to The Brain Tumour Charity and any specific training for the role, as well as ongoing direction and support from one of the team, who will be your key contact. We carry out reference checks for all individuals who will be volunteering with us on a regular basis. Volunteers will be required to complete some internal data protection and disclosure documentation before commencing the role. Volunteers must be over 18. We encourage volunteers to claim for any reasonable expenses that are incurred in the course of their volunteering with the Charity.

Need support with the application process? We are committed to being inclusive and recognise that there may be a number of ways we could support you through the application process. If there’s any adjustments we can make to help you fully engage in the process, please do get in touch.

Application resources
Posted by
The Brain Tumour Charity View profile Organisation type Registered Charity Company size 51 - 100

The Brain Tumour Charity is the world’s leading brain tumour charity and the largest dedicated funder of research into brain tumours globally.

The Brain Tumour Charity logo Play
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Posted on: Monday, 7 April 2025
Closing date: 28 April 2025 at 00:00
Tags: Administration

The client requests no contact from agencies or media sales.